Edition 339
25th September 2015
I was delighted to be able to welcome about 100 staff,
patients, service users and partners to our Annual
General Meeting on Thursday. It was great to see so
many services on display and staff informing our
communities of all the great things we do to keep people
safe and independent at home.
achievement at
Tunstall though
is that they have
delivered
improvements and changes in their own work while
supporting other teams.
We heard a wonderful story of care from our paediatric
Hospital@Home service and were able to screen our
new corporate film. Look out for a full write up and
pictures in next week’s The Word.
David and I were impressed at how integration is
working and the interaction between our health and
social care professionals to ensure we provide the best
outcomes for our service users and were pleased to hear
positive feedback about recruitment processes.
As you all know I have made a personal commitment to
regularly visit staff and teams and I am pleased that our
new interim Chairman David Pearson has been doing the
same this week. It was great to take a call from him
following a visit to three of our community hospitals.
David fed back that his visits to Haywood and Bradwell
Hospitals were very positive and he was impressed with
the staff he spoke to.
In the NHS Five Year Forward View, Simon Stevens, NHS
Chief Executive appeals to staff to lead by example and
this week I met with one of our nurses who is doing
exactly that. She will be embarking on a mission to lose
half her body weight in an attempt to highlight the need
to eat well and benefits being fit and healthy can bring.
Good Luck!
At Cheadle Hospital David acknowledged the “staggering
cleanliness” of the wards and reflected how high morale
was from staff and the ward manager despite the
uncertainty they have faced during recent months while
discussions are ongoing with CCGs and University
Hospital of North Midlands with regards to the step
down model of care.
Finally, this week we have launched a couple of schemes
to support staff in their personal and learning
development. On Tuesday the first cohort of the
Implementing Change – Ideas into Action – began a
programme of learning new service improvement skills.
We look forward to hearing about their progress over
the next six weeks.
I was able to accompany David on a visit with an
integrated health and social care team in Tunstall and it
was evident to see the tremendous work progress staff
have made through strong leadership from their
managers and from their team buddy. The biggest
We have also launched our new coaching network and
there are now 40 qualified coaches across the Trust
willing and able to support staff. If you would like to find
out more please see the intranet.
Stuart
Stuart Poynor
Chief Executive
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The Word 339 - What’s In
2| Mindful Moment
3| NMC Revalidation
4| District Nurses NET Conference
5| Staff Flu Campaign 2015
6| Staff Flu Campaign 2015
7| The Partnership Initiative
8| Paying for your care changes
8| IPOPs Away Day
9| Estates: You Said, We Did
10| Thank You
Mindful Moment
“Your unhappy customers are your greatest source of learning”
Bill Gates
Submit your mindful moment to Kieron Murphy, Director of Operations on email [email protected]
or his EA [email protected]
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Confirmation from a Third Party
If you manage nurses or midwives you will need to understand how NMC Revalidation will affect you
Revalidation is the new process by which nurses and midwives will re-register with their
professional body – the NMC. The new process will come in to force from April 2016 and all
nurses and midwives whose registration expires after that time will be required to follow the
new process.
In this new process nurses and midwives will need to obtain ‘3rd party confirmation’ before
they can re-register. The NMC suggest that the best person to act as a 3rd party confirmer is
the person’s line manager and this person does not have to be a NMC registrant.
The 3rd party confirmer is not deciding whether a nurse or midwife will remain revalidated or
will remain on the register; that is the NMC’s role. The 3rd party confirmer is confirming that
the registrant has met the Revalidation requirements:
Practice hours
CPD
Practice feedback
Reflection & discussion
Health & character
Professional indemnity
3rd party confirmers will need to complete the NMC’s documentation as evidence that these
standards have been met and training will be made available to people who may act in this role
in the near future. In the meantime managers should talk to their staff about the process of
Revalidation and make sure they know what they have to do.
Staff who have more than one employer or undertake more than one role, will only need to
obtain one confirmation. They should choose the person who is best able to comment on their
fitness to practice.
If you would like to know more about NMC Revalidation or the 3rd party confirmer role please
contact: Caroline Llewellyn – Professional Head of Nursing
(07834 967224/ [email protected])
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District Nurses talk to International colleagues at NET Conference
Following selection from Keele University, Emma
Holding (District Nurse- North ILCT) and Jo Paterson
(District Nurse- Werrington) attended the NET
conference (Networking for Education in Healthcare) at
Cambridge University on the 8-11th September 2015.
Emma and Jo accompanied senior lecturer Dr Julie
Green, Head of School of Nursing Pauline Walsh, as well
as other senior lecturers from Keele University to the
conference.
Speaking about the conference Emma said: “As
delegates we gave a presentation about assertiveness
and our roles within the Partnership Trust. This was
delivered to professionals from South Africa, Australia,
Zambia, England and Scotland.”
Following the presentation Emma and Jo were
approached by delegates from Australia who asked
District Nurse, Jo added: “We discussed our role as
about the Trust and the high quality care which we
District Nurses and described our service, patients and
provide to people across Staffordshire and Stoke-onlocalities. We also held a question and answers session
Trent.
following our presentation, which broadened the
international audiences understanding of district
“The whole experience has been a highlight in our
nursing.”
careers that has aided our development and positively
impacted our passion for district nursing. We both
found this an experience never to be forgotten.”
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Flu Campaign 2015
Flu season is very nearly upon us and you will have hopefully seen that we have now published a range of drop in
session dates where you can get your free flu vaccination.
Drop in sessions will take place across the Trust including Telford, Shropshire and Leicester where we provide
Sexual Health services (dates TBC). All staff are strongly encouraged to get vaccinated, this can be by attending a
drop in session or alternatively by liaising with a Peer Vaccinator, who can come to your base and vaccinate the
team at a suitable time and date. Click here to see a list of Peer Vaccinators.
From feedback in previous years, we’ve now made the consent form which you need to fill in before getting the
vaccination, available in advance – click here. If you’re planning to attend a drop in session please print this out and
fill it in prior to attending. This will speed up the process and make the process of getting all staff protected from
flu much quicker.
We also recognise that some people may decide to get their flu jab at a pharmacy or doctors surgery. This is
absolutely fine. However, please do let us know if you’ve had your vaccination elsewhere so that we can record you
as a Flufighter . Email: [email protected] with your name and date of vaccination so that we can
update our records and tell our patients and service users accurate figures about how many staff are helping to
protect them from catching flu.
Finally, we’ve updated our Flu poster – thank you to our #flufighters Emma, Julie, Lily and Dr Baraboutis. Posters
will be distributed across all bases in the coming weeks.
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We will deliver in quarter 3 (October –December)
Direction
Team away days focused on business planning
Develop the CEO/ Chair blog after each board meeting
Make the intranet more user friendly
Develop the ‘Partnership Initiative’ webpage where all the tools will be stored for easy
access
Leadership
‘Learnbites’ (bite sized masterclasses delivered with a cuppa and custard cream over
lunchtime)
Action learning sets (train the trainer)
360 feedback for all leaders
Culture
Employee pathways
‘What Matters is What’s Inside’ catalogue of achievement
Innovation awards
Contact Tina Harkin, Associate Director of Training and Transformation on [email protected] for
any ideas you wish to share or changes you want the Organisational Health team to work on.
Remember next week three more goals will be released and our plans to make them real.
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New video about changes to paying for your care
A new video at www.staffordshirecares.info/deferredpayments is now available to explain how the county council
is proposing to change how it supports people to pay for care.
The council is currently asking the public and professionals to have their say on proposed changes to deferred
payment agreements – a loan to pay for residential care fees that is secured on the value of the person’s home.
The loan is repaid when the home is sold or the person dies.
The council is running a consultation until 30th September on proposed changes, which include extending the
eligibility criteria to people who don’t own their home, and to those who want to go into sheltered
accommodation, rather than residential care.
The council also needs to ensure that the scheme can be sustainable, so is proposing to charge an administration
fee and interest to cover costs.
People don’t like planning for care so most people don’t think about deferred payments in advance. What most
people don’t know is that more and more people need them. The council has a legal duty to enforce a deferred
payment agreement if someone needs to pay for care but does not have any other way except through a loan
against their property. Last year, over 400 people had an agreement.
Professionals and carers are being asked to have their say, and encourage their clients to do so by filling in a short
online questionnaire at www.staffordshirecares.info/careact/deferredpayments or by emailing
[email protected]
IPOPS Away Day
10 members of IPOPS team (Lichfield and Tamworth)
participated in an extra circular team building exercise –
The Wolf Run on 6 September 2015 to help get to know
one another.
The team took part in a gruelling 10km obstacle run with
off road and trail running and plenty of water and thick
mud. Running as a ‘pack’ the team tackled many
manmade and natural obstacles that included mud
jumps, a water slide, an open water swim, hay bales and
cargo nets to name a few. The staff tested their mental
and physical strength, skill and stamina as they ran,
walked, climbed, jumped, waded, crawled and swam
through the course in a time of just over 2 hours.
Steve Nawoor, ESP said “I have only been in IPOPS for
two months and doing the Wolf Run has properly
introduced me to this fantastic team. We all overcame
individual fears and there was so much encouragement
and enthusiasm between us all that getting covered in
so much mud was all part of the fun and camaraderie.”
Paula Deacon, clinical lead for IPOPS said
“This was a great event for the team with staff of all
bands and positions participating. You think you know
your staff but seeing them in a different environment
brings out amazing qualities and personalities you would
never expect. It was the first time many of us had ever
attempted such a feat but we finished on such a high
that we are already looking at the dates for next year’s
events.”
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Estates: You Said, We Did
In recent months the estates team have been taking on board comments and feedback which colleagues
have fed back about the environments and places which they work in. After listening to staff the team
have made the following improvements:
You Said:
We Did:
“We need a better working environment for
the Appointment Booking Centre.”
Relocated the Appointment Booking Centre team
into a dedicated office in Edric House in Rugeley.
“We would like a central base for the HR
Team.”
Relocated the HR teams from Edric House and
Longton Cottage Hospital to offices at Greyfriars in
Stafford.
“We need a joint Estates & IT process to
follow for any re-locations.”
We will be launching a new process in
September / October 2015.
SALT Team / Area Neighbourhood Manager “We need additional workstation and
accommodation at Bentilee Health Centre.”
Estates Team reviewed accommodation usage
across the site, and the team were offered
additional hot desking facilities leading upto an
additional room allocation on a permanent basis.
Research Team, Haywood Hospital – “We
need additional accommodation on the
Haywood Hospital site”
Estates located 2 additional offices within the
Barker Unit which could be used on a permanent
basis. The Head of Research and the
Administrative Support Staff are now housed there.
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Thank You
Staff Physiotherapist, Rachael Machin has received
the following thank you from Sarah Sargeant,
Community Stroke Rehabilitation Team Lead on
behalf of the team
“Thank you so much for yesterday’s wellbeing
session we all really enjoyed it and found it
beneficial! And we will put into practice the
advice!”
Prison Staff Nurses Linda Mooney and Tracy
Mulby have been commended for their work this
week. A Governor said “First class service provided
…which possibly saved a prisoners life.”
The Seisdon ILCT have received a note of thanks
from the family of a recent service user
“On behalf of Mother, her family and me, I wish to
express the gratitude we all feel for the care and
attention you have afforded her. You have all been
very professional and extremely kind to her.”
The Stafford ILCT have received a thank you from a
grateful service user
“Thank you for all the care received following the
operation. You are a credit to the NHS
profession.”
The East Staffordshire LIS Team have been sent
numerous notes of thanks from service users and
their families
“To all the wonderful ladies for showing such
kindness and care to dad. It has been a pleasure to
have you in our home. You are very special.”
“These ladies, and the way they care for my mother,
are excellent. We have no complaints, only
compliments.”
“Our dearest carers. Thank you for all the joy and
blessings you have brought and for helping me to
walk again.”
Stafford Respiratory Service Team have been sent a
note to thank them for all their support
“Just a note to say thank you for all your help you
have given me and the support I received. I really
appreciate it. Thank you for everything.”
“Thank you for your kindness, care and compassion. Chatterly Ward and Grange Ward, Haywood
A first rate service by you all.”
hospital have received kind donations this week as a
thank you for the care they provided.
The Cannock CIS Team have received high praise
from service users
“Thank you so much for your excellent, professional
and efficient care. It was a pleasure, under the
circumstances, to meet such a friendly, caring and
reassuring team.”
Please send all compliments to
[email protected]
who are now recording all compliments for the Trust. A
range of selected compliments will be forwarded for
inclusion in The Word.
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