mhkc strategic plan 2015 2020 560883 2015 Strategic Plan.indd 1 7/23/15 9:30 AM Mt. Hood Kiwanis Camp STRATEGIC PLAN vision • Provide best practice, state-of–the-art programs and facilities for children and adults with disabilities • Be a community leader in the field of special education and developmental disabilities • Focus on personal growth and empowerment of participants, volunteers and staff • Maintain long-term relationships with campers, families, partners, financial contributors, and supporters wth through innovative ideas • Generate planned growth and practices values • Demonstrate integrity and honesty in all our actions • Treat employees, campers, volunteers, supporters, and partners with respect and trust • Strive for the highest quality through continuous improvement and personal excellence • Express our passion for empowering people with disabilities • Practice acceptance and adaptability in welcoming diversity • Value proficiency, expertise, knowledge, and vision in our employees • Lead through competency and creativity • Work col collaboratively to achieve common goals mission • Assum Assume accountability for results Mt. Hood Kiwanis Camp EMPOWERS children and adults with disabilities. Strategic Objective 1 Strategic Objective 2 Strategic Objective 3 Strategic Objective 4 Strategic Objective 5 Develop and implement premier programs for children and adults with disabilities. To build, maintain, and expand a stateof-the-art array of facilities to serve children and adults with disabilities, and the many overnight guests who visit our campsite each year. Implement and maintain an integrated communications plan which promotes an MHKC brand identity. Maintain, design, and execute a growing revenue and endowment plan from diverse sources throughout our community. Utilize best practice standards in accounting and non-profit management. 560883 2015 Strategic Plan.indd 2 7/23/15 9:31 AM TABLE OF CONTENTS Introduction ...................................................................................................................... 1 Summary of Accomplishments ................................................................... 2 Nonprofit Environment.................................................................................. 3 Challenges and Opportunities .................................................................... 4 Roads to Our Vision I. Programming ................................................................................................. 6 II. Mt. Hood Kiwanis Campsite ................................................................... 10 III. Communications........................................................................................ 16 IV. Development ............................................................................................. 20 V. Finance and Administration ................................................................. 26 Conclusion .................................................................................................................... 28 “For some children, riding a horse or climbing a rock waŹ is a lot of fun. For kids like my son, they are life changing experiences. Thank you aŹ from the bottom of my heart.” – Mary Ann J., camper parent 560883 2015 Strategic Plan.indd 3 7/23/15 9:31 AM Mt. Hood Kiwanis Camp For over 80 years, Mt. Hood Kiwanis Camp has partnered with the U.S. Forest Service to provide individuals with disabilities an outstanding recreational opportunity in the Mt. Hood National Forest. One of the largest programs of its kind in the U.S., each season Mt. Hood Kiwanis Camp offers a unique opportunity for more than 550 campers to experience the outdoors in its fully accessible 22-acre campsite. Despite cognitive, developmental or physical disabilities that include Autism Spectrum Disorder, Down Syndrome, Traumatic Brain Injury, and Cerebral Palsy, our campers enjoy recreational activities adapted to their special needs — adventure courses, fishing, hiking, horseback riding, canoeing, cookouts, arts and crafts, swimming, dances, and river rafting. Mt. Hood Kiwanis Camp is unique in our pledge to provide excellence in outdoor experiences to individuals with disabilities, focusing on personal growth, independence, and inclusion, and offering educational opportunities to students pursuing human service careers through applied experience in our camp setting. College student volunteers—the majority of whom attend Portland State University or Pacific University—work as “one-on-one” counselors under the guidance and supervision of our specialized staff. Together, they offer eight, one-week sessions of residential summer camp to campers who join us each year from every county in Oregon, SW Washington, and several other states. These volunteers provide much of the necessary support to our campers to allow them to take full advantage of our programs and activities. This special service makes our camp unique, because we provide this one-on-one camper-counselor relationship at no extra charge to our families. Many camps impose an added fee for this service ratio. It is our commitment to this high level of support that allows people with severe disabilities the chance to fully engage in a true camp experience. Accredited by the American Camping Association, Mt. Hood Kiwanis Camp has twice won the American Camping Association’s Phyllis M. Ford Award for Creative and Effective Programming for recreational offerings that accommodate campers with a variety of physical and developmental challenges. Adaptations range from incorporating systems that compensate for limited limb strength to offering communication devices to support those with communications challenges. The population we serve: • Children and adults with physical, intellectual, and developmental disabilities • Parents, families, and caregivers in need of respite from year-round care giving • Students earning Bachelor’s and Master’s degrees seeking a greater appreciation for diversity, and looking to enrich their understanding of individuals with disabilities • Our colleagues in the fields of recreation, special education, human services, and developmental disabilities • Our supporters from Kiwanis Clubs throughout Oregon and SW Washington • The many families, companies and individuals who volunteer on behalf of camp • Our financial donors: foundations, corporations, families, and individuals 1 560883 2015 Strategic Plan.indd 4 7/23/15 9:31 AM overview of Accomplishments 2010 through 2014 Over the past five years, the Mt. Hood Kiwanis Camp has made exciting strides to serve our campers and their families by providing the highest quality, state-of-the-art, and most effective programs and facilities for people with developmental disabilities available in Oregon and around the country. We believe our investment in the personal growth and empowerment of our campers, staff and volunteers contributes to our many long-term community relationships and allows us to continue our 80-year plus tradition of serving as a leader in the field of special education and developmental disabilities. Our focus on innovation and best practices have led us to implement many recent improvements, including: extensive campsite and facilities upgrades, program advancements, inclusion of the latest technology, new talent and expertise on our staff and board of directors, best practice accounting systems and procedures, an active social media network, and significant growth of our annual fundraising events. In addition, we have positioned ourselves for the future by developing a new look and marketing brand for our camp. With a new logo and a new website that express the freedom and growth we envision for our campers, our fresh innovative style has broad appeal and helps the community at large to understand the value and importance of empowering children and adults with disabilities. Our focus on sustaining relationships with long-term donors who are the building blocks of our organization, while also developing new relationships with foundations, corporations, and families from around our state is helping us to expand our support base and ensure that our work will continue for decades to come. The introduction of our Empowerment Circle membership campaign with annual renewal is an excellent example of our commitment to building long term relationships. It is with the active support of generous organizations and individuals that our camp will accomplish the goal of providing service to every family with a son or daughter who would benefit from our life-changing programs. We are eager to continue the work we have begun and will be striving over the next five years to expand the number of people with disabilities who realize greater freedom and independence, and gain more self-confidence as they participate in MHKC’s empowering programs. Continue reading to learn more about the creative ideas and strategic objectives that we believe will keep Mt. Hood Kiwanis Camp on the forefront of services for people with developmental disabilities. We invite you to join us as we fulfill our commitment to empower children and adults with disabilities. 2 560883 2015 Strategic Plan.indd 5 7/23/15 9:31 AM The Nonprofit Environment in Oregon Together, Oregonians have weathered the most challenging economic conditions since the Great Depression and are adapting to its myriad and lasting effects. And, although it appears that the worst is behind us, our communities and their organizations are forever changed as a result. Nonprofit Leaders Are: • Facing continued financial challenges and shifting revenue sources • Adapting and creating new models for doing business • Moderately confident in the overall economic health of the sector • Planning to hire new staff in the coming year • Realizing the need for nonprofits to be educated about how they can be more fully engaged in policy-making that affects their organizations and the individuals they serve. Oregon is home to over 22,000 registered nonprofit organizations. • 15,188 are 501(c)(3) public charities, working in social services, health care, education, the arts, and related public benefit activities. • 1,223 are 501(c)(3) private foundations, most of which are grant making family foundations. • 6,304 are other 501(c) nonprofit organizations, such as civic clubs, homeowners associations, and chambers of commerce. Economic Impact Nonprofits not only make our communities more vibrant places to live, they also contribute to Oregon’s economic vitality. • Oregon nonprofits employ over 140,000 people. This represents 12% of all private sector jobs in Oregon. • Most private sector nonprofit employment—99,000 jobs—is within the areas of health and social services. • Together, health and social services make up 62% of all nonprofit jobs in our state. Impact on the Quality of Life in Oregon Nonprofits provide basic services, arts and culture programs, healthcare, education, and environmental stewardship. They play an essential and irreplaceable role in community life. Nonprofits also offer meaningful avenues for civic engagement through volunteerism. Over 33% of all Oregonians volunteer, one of the highest rates of volunteerism in the U.S. Oregonians think very highly of nonprofits. In a Davis Hibbitts public opinion poll involving over 1,700 Oregonians: • 70% said nonprofits play an important role in making their communities better places to live. • 70% said they or a member of their household participated in or was helped by a nonprofit in the past two years. • 79% said their involvement with nonprofits improved their lives. 3 560883 2015 Strategic Plan.indd 6 7/23/15 9:31 AM Challenges and Opportunities for MHKC over the next 5 years The camp has made financial stabilization a major focus since 2010, and has realized many successes which have lessened the monetary pressure on carrying out day-to-day camp operations. While we have seen improvement, we are still working to increase our revenue sources and achieve financial security. In the coming years, we must continue to stabilize our base of funding so that our annual operations budget is coming primarily from repeatable and known sources, allowing us to dedicate new funding sources to the expansion of our campsite and its programs. This will require a continued focus on growing our support base, and the identification of new grant makers, families, and individuals ready to invest in empowering children and adults with disabilities through MHKC programs. MHKC is the steward of a beautiful campsite in the Mt. Hood National Forest. We enjoy scenery that is second to none, and year-round our Camp provides the opportunity for thousands of people to enjoy Oregon’s best in outdoor recreation. Our campsite is, however, aging and our buildings are stretched to their limits as we try to respond to the overwhelming demand for our programs. Formulating our vision and beginning our efforts to develop and make better use of our campsite will be an important strategic objective in the next five years. This will entail designing a master plan for the future of our campsite, while working with the U.S. Forest Service to both protect the resources of the forest and increase the ability of our Camp to serve individuals with disabilities and the many guests who visit each year. This plan will become our roadmap, guiding us as we raise and utilize funds to build and remodel camp structures or make major landscape changes to our property over the next decade. This plan will also guide us as we lay the groundwork for an MHKC capital campaign, allowing us to begin conversations about our ability to raise the necessary resources to bring our plan to life. Those conversations along with crucial internal assessments of our readiness to undertake the complex and demanding exercise that is capital fundraising will require quality leadership from staff and the Board of Directors. Over the next several years, as we look at the feasibility of a campaign to develop our campsite, we will be focusing on prospective donors and inviting their input about the Camp and our proposed plans for the future. This will help us to determine whether we have access to financial resources sufficient to reach campaign goals and allow us to set timeframes to accomplish them. While planning for the future, we must also continue responding to the present demand for additional recreational programming for individuals with developmental disabilities. We heard from families, who responded to our 2013 survey, that we should focus on adding more capacity during summer camp. We also heard a lot about the need for a family camp, the growing popularity of winter retreat, and interest in the Camp offering field-trip type opportunities here in the greater Portland metro area. Determining when and where to add programing, while also remaining committed to the continuous improvement of our current summer program is a strategic objective we will constantly be addressing over the next 5 years. Mt. Hood Kiwanis Camp benefits tremendously from the gifts and abilities of over 500 people who volunteer their time each year to help care for our campsite, assist us in carrying out three major fundraising events, share their skills with our campers during the summer season, and support our organization by completing various camp projects. 4 560883 2015 Strategic Plan.indd 7 7/23/15 9:31 AM The value of these efforts in terms of community support and cost savings is significant, and contributes substantially to the Camp’s success. To demonstrate our appreciation of the valuable time our volunteers share with us, the Camp needs to develop more formal volunteer procedures which will assist us to assess volunteer capabilities, match volunteers to tasks throughout the organization, and to evaluate their satisfaction with their experience contributing their skills to Camp. The establishment of this process will be a key focus in the upcoming years. Finally, the camp will maintain its strong historical tie to Kiwanis and the thousands of men and women in clubs across Oregon and SW Washington who have invested time, talent and treasure in our organization. Over the next five years, we want to capture and document the history of our camp, and hope to reach out to dozens of people who helped to guide our camp through its first half century. At the same time we will be focusing on the next fifty years, and will remain focused on building relationships that will lead future donors and new volunteers to commit their energies to Mt. Hood Kiwanis Camp. 5 560883 2015 Strategic Plan.indd 8 7/23/15 9:31 AM CAMP PROGRAMS Our Program Menu: Summer Camp – If you ever went to camp you may remember raising the flag in the morning, singing in the dining hall, and trying something new in one of the activity areas. Mt. Hood Kiwanis Camp is the same. Our programs provide the chance for campers to try new things and to test their abilities. Our summer camp program goals are to provide opportunities for campers to increase their social skills, to offer campers the chance to increase their level of independence, and to give them options for challenging themselves physically, mentally, socially, and/or emotionally through recreational experiences. Our one-on-one counselors help encourage campers, as well as supporting, adapting and modeling participation in each area. Winter Retreat – Just as our campers enjoy swimming, canoeing, hiking, and campfires in the summer—they also love playing in the snow, sledding, snowshoeing, and drinking hot cocoa. Our winter retreat weekends provide campers the same opportunities for personal growth, selfconfidence and independence, but in a wintertime setting with different activities to challenge and inspire their development. Staff, many of whom serve on our summer team, adapt the weekends to the ability level of our campers allowing them the chance to experience winter recreation opportunities on Mt. Hood. 6 560883 2015 Strategic Plan.indd 9 7/23/15 9:31 AM Major Accomplishments - since 2010: • Achieved outstanding rating with our 2013 reaccreditation from the American Camp Association. • Focus on advancing the medical care we provide in camp—improved healthcare policies and processes, hiring extra summer nursing staff, purchase of new medical equipment, and the addition of a Healthcare Administrator to our year-round staff. • Implementation of the CampMinder online camp registration system. • Purchase of a 12-passenger, wheelchair-accessible van making offsite programs more accessible and a camp evacuation, if ever necessary, safer for our campers. • Pilot of a new family camp program model, allowing a way for younger campers to attend camp for the first time with their families. • Upgrades to our adventure course providing more elements and greater opportunities for campers to challenging themselves physically, mentally, socially, and/or emotionally. • Redesign of our horse therapy program, offering more hands on interaction with the animals. • Emphasis on implementing best practices; updates and revisions to our program policies and practices manuals. • Additional pre-camp training for our summer staff team, better preparing them to understand and fulfill the needs of our campers. 7 560883 2015 Strategic Plan.indd 10 7/23/15 9:31 AM Program Strategic Objective: To develop and implement premier programs for children and adults with disabilities. 2015-2020 Goals Improve and ensure the consistency of camp programs. Ensure staff trainings are conducted in a reliable and consistent manner, program materials are up to date, accurate and implemented uniformly, best practices in the field of developmental disabilities are routinely understood and utilized, and execution of camp programming is done with fidelity. Increase the capacity of camp to serve more campers. Focus on the growth necessary to serve additional campers. Assess and expand as deemed appropriate: the number of counselors we recruit, concentrating on engaging new universities. Improve and increase the summer housing options available for campers, counselors, and staff at our campsite. Assess the staffing needs (i.e. kitchen staff, medical professionals, specialists, etc.) that will be required to serve a larger population of campers. Identify and procure the additional equipment and supplies necessary to expand programming. On-going discussion and planning with regard to the type and timing of new camp programming. We learned a great deal from our camper family survey conducted in 2013. Survey results confirmed demand for our summer programming remains high, but also informed us there is interest in programming which could be offered at camp throughout the year. We plan to begin by adding another weekend of Winter Retreat and offering a Family Camp program after our traditional camp season ends in August. From there we will look at specialized programs for our most medically fragile campers, and we will also consider some high adventure weekends for campers who are looking for a greater challenge. Launch a new family camp program. With the 2013 award of grants from the Oregon Community Foundation and the Juan Young Trust, Mt. Hood Kiwanis Camp had the opportunity to test a new program model; a family camp for younger campers, their parents and siblings. Our experience has shown us that transitions can be especially difficult for children who have a developmental disability, and a week away from home is a big change for any young person and his/her parents. Our Family Camp pilot was evaluated by The Center for Student Success at Portland State University and the results from their researchers confirmed our theory that introducing families to Camp together is a valuable way to build trust and manage change and transitions for young campers. With this new program, which we hope to begin offering as a permanent part of our service menu in 2015, parents and children aged 7-12 can attend camp together, experience our programs and activities, become comfortable with our camp setting and our staff—and when they reach age 11—graduate into our traditional program and come independently to summer camp. Begin offering Portland metro-area field trips. Many of our families have shared that they would like their sons/daughters to have greater opportunity to interact with their friends from camp throughout the year. One of the ways we would like to accommodate this request is to offer periodic field trips for campers and camp staff. Designed to give parents and caregivers respite and to allow our campers another occasion to interact with one another, we look forward to planning some fun outings in 2015 and beyond. 8 560883 2015 Strategic Plan.indd 11 7/23/15 9:31 AM Participate in the capital campaign planning process, visioning and designing the campsite plan that will support our future program goals. It is crucial that plans for the future of our campsite demonstrate a thorough understanding of the needs of our summer program and desires for new programming, and that building designs are developed to maximize our staffs’ ability to carry out the activities and services we offer our campers. Therefore our program staff will be closely involved as we work with our architect to design site plans for future campsite renovations. Hire an Assistant Program Director to work on the year-round staff team. Mt. Hood Kiwanis Camp continues to grow and our programming is expanding to populate the calendar all year rather than just in the summer months. Consequently we must increase our program staffing allowing us to develop, deliver, evaluate, and improve the services we offer to our campers. A year-round Assistant Program Director will provide vital support to our Program Director and Healthcare Administrator, assisting them to manage: budgets, staffing, community partnerships, vendors, and the enormous number of logistical details involved in delivering our camp programs. Continue our investments, adding to our summer camp vehicle fleet. Our next goal is a small bus, in the 15 passenger range. This would allow us to take an entire group white water rafting or up to Trillium Lake to canoe in one vehicle. It would also allow us to achieve a cost savings by discontinuing the lease of school buses and the hiring of drivers with commercial driver’s licenses to move our campers/staff around the Mt. Hood area during summer camp. Working with the Forest Service, make improvements to the trail system that we use with campers. Nearly every camper who attends Mt. Hood Kiwanis Camp gets to take the hike to Little Zigzag Falls. This beautiful waterfall is about a mile from camp and is accessible via one of many trails managed by the Mt. Hood National Forest. The network of trails on Mt. Hood exists all around our campsite and we would like to partner with the Forest Service to encourage upgrades to the trail system in the area. Improvements to the trails would make it easier for our campers who use wheelchairs or are unsteady on their feet to take advantage of hiking opportunities. Expected Outcomes: • Recognition as a model outdoor program serving children and adults with disabilities. • Increase in the number of children and adults served by Mt. Hood Kiwanis Camp with the addition of new programming added throughout the calendar year. • Implementation of a Family Camp program, serving younger campers and their families— allowing for successful transitions from home life to the summer camp setting. • Integrated design for our campsite that allows for growth, meets the needs of our specialized programming, and has the flexibility to allow for the successful use of camp as a revenue generating offseason rental property. • Adequate year-round program staffing to facilitate the growth of our services, and the ability to respond and adapt to the needs of our campers and families. 9 560883 2015 Strategic Plan.indd 12 7/23/15 9:31 AM CAMPSITE & FACILITIES Since 1933, Mt. Hood Kiwanis Camp and the U.S. Forest Service have worked together to provide individuals with disabilities an outstanding overnight recreational opportunity at our campsite on the slopes of Mt. Hood. Within camp, you will find the raging Little Zigzag River, a pond for fishing, our horse corral, an adventure course complete with rock wall, zip line and a giant swing, a swimming pool, three main lodges, several small cabins, a yurt, and several platform tents. There are also many opportunities for hiking, biking and snowshoeing on the extensive Forest Service trail system that exists around our campsite. Both our campsite and the pristine natural environment—at 3,000 feet in elevation—where our camp is located, suffer the relentless forces of Mother Nature, and require constant care and maintenance from our onsite staff team. In the past five years we have completed over 50 significant repairs and improvement projects at camp, all aimed at expanding the capability of our site to serve the many campers, counselors, staff members, rental customers, and Oregonians who visit us every year. Major Accomplishments - since 2010: Improvements benefitting the entire campsite • Installation of a vehicle bridge over the Little Zigzag River at the upper end of our campsite, providing a second emergency exit out of Camp • Opening of our new bathhouse connected to the swimming pool • Upgrades and tank replacements to our aging septic system • Addition of a costume shed to our campfire area • Hillside stabilization and a retaining wall on the path up to the horse corral • Electrical upgrades – all buildings • New safety fence around the fish pond • Generators to provide auxiliary power when the power lines to camp go down • Sensory garden developed outside of Fanning Lodge • New benches installed at the campfire area • Water mixer valves upgraded throughout camp • Renovations in smaller cabins; including flooring, paint, and fixtures • Resurfacing and sealing of wood floors in all three main lodges 10 560883 2015 Strategic Plan.indd 13 7/23/15 9:31 AM Cy Lodge • Repaired fire alarm • New backup generator • New paint • New furniture/decorations in living area • New TV/stereo Fanning Lodge • Floors resurfaced and sealed • Roofing screws replaced and sealed • New furnaces • New tables/benches for the back porch • Completed concrete floors in mudroom / cleaned and organized mudroom • New countertops in upper restrooms and in apartment • Repair and replace leaking faucets throughout building • New furniture around fireplace • New salad bar • Kitchen painted • Washer and dryers replaced Maintenance barn • Extensive purchase of new tools and equipment including an air compressor, welder, chainsaw, cordless drills, and many smaller implements and pieces of construction equipment • Organized storage system for our many tools and parts, elimination or recycle of many tools and materials being stored but no longer used or necessary Adventure Course • New zip line installed with wheel chair ramps • New Giant swing installed • High ropes circuit rebuilt and reopened • Various low elements built • New harnesses and safety equipment (especially for our smallest and largest users) 11 560883 2015 Strategic Plan.indd 14 7/23/15 9:31 AM Campsite and Facilities Strategic Objective: To build, maintain, and expand a state-of-the-art array of facilities to serve children and adults with disabilities, and the many overnight guests who visit our campsite each year. 2015-2020 Goals Participate in the campsite planning process. Contribute to design efforts with our architect, staff and stakeholders to achieve a comprehensive site plan to guide the long-term renovation of camp buildings, activity areas, and the surrounding landscape. Barlow bathhouse to cabin conversion. Implement the recently completed design plans to convert an underutilized building into a small self-contained cabin for additional staff housing during the summer season and small group/single family rental space during the offseason. Remodel the small cabins at our campsite. Three small cabins currently reside on camp property. Each is an aging structure badly in need of redesign and upgrades. With a more efficient layout and basic modernizations these cabins can better serve campers, counselors and staff during the summer season and become desirable rental units during the offseason. Make investments in snow removal equipment at camp. Each year from approximately November to April, onsite camp staff are responsible for plowing two miles of Road 39 from Highway 26 to the gates of our camp. In addition the staff carries out all of the snow removal within our campsite to keep our buildings accessible and our walkways clear. Currently this is carried out with aging equipment that is not properly outfitted to deal with the volume of snow that we move or remove each winter. Investments in heavy construction equipment such as a back hoe and/or a slip skid loader as well as a heavy duty snow plow are needed to greatly improve the efficiency with which snow removal is accomplished in camp. Permanent/semi -permanent snow barriers installed for each building in camp would also aid in the winter task of keeping camp operational during periods of heavy snowfall. Replacement of the lighting and sound system throughout camp. With a campsite spanning over 20 acres, it is extremely difficult to communicate quickly with all persons on property in an emergency situation without a quality outdoor sound system. This need, along with a lighting system to ease movement throughout Camp during evening/nighttime hours would make our campsite substantially safer and more user friendly. Make better use of technology at our campsite. Although our relatively remote location results in limited access to telephone and internet speeds that are commonplace in more urban areas, there is room for improvement in the systems we utilize at MHKC. An upgraded phone system would permit enhanced conference capability with the Portland office, additional lines would make it easier for outgoing and incoming calls to coincide, and phone units in each of our lodges and buildings would make it easier for staff to answer calls no matter where in the campsite they may be working. Wireless internet connection that is available at a minimum, in each lodge or cabin at our campsite would also be a significant upgrade. 12 560883 2015 Strategic Plan.indd 15 7/23/15 9:31 AM Continue our collaboration with the United States Forest Service. The Mt. Hood Kiwanis Camp operates on Forest Service owned property in the midst of the Mt. Hood National Forest. Our partnership with the Forest Service is as old as our camp and is critical to our continued success. All decisions with regard to adding new buildings, remodeling the exterior of current buildings, and/or making changes to outdoor elements of our campsite require the consent of the Forest Service. By working closely together, Forest Service leadership remain aware of our future plans and can guide us towards options for our campsite that will result in achieving our goals and keeping the forest healthy for generations to come. Introduce the Adopt-a-Project volunteer program to camp. Thousands of Oregonians and Washingtonians, especially those in area Kiwanis Clubs, have lent a hand to our camp by volunteering at work parties. Over the decades land has been cleared for buildings, lodges and cabins have been built, firewood has been cut, snow has been cleared, and more handyman projects than we can count have been completed. Today the camp is more tightly regulated by local ordinances, state and county governing departments, and Forest Service regulations than ever before. This has a significant impact on our ability to have come one, come all work parties to complete the various tasks necessary to keep our camp operational. To continue benefitting from the individuals, families, groups, and companies who wish to carry out volunteer efforts on behalf of camp, we plan to introduce a new volunteer model, called Adopt-a-Project. In a hard copy format and electronically on our website, interested groups will be able to review the current list of projects—which will have specifications spelled out in full detail—and select a volunteer opportunity that matches their interest and abilities. Expected Outcomes: • Development of a 10 year plan for the physical structures and utility systems on camp property; to include remodel of existing buildings and the addition of new structures designed to improve the functionality of MHKC. • The underutilized former Barlow bathhouse is remodeled into the new Jim Doig Cabin, providing more housing in the summer camp months and a small family-sized cabin on the river during the rental season. • A complete remodel of the smaller cabins on camp property, better serving our summer staff and counselors, and appealing to smaller rental groups throughout the year. • Improved equipment and capability to deal with snow removal, and increased efficiency in staff work time during the winter months. • Completion of dozens of small projects throughout camp, deferred maintenance issues are brought up to date, and routine, scheduled maintenance becomes a norm in camp. • Robust volunteer program in place at camp, allowing camp supporters, families, and corporate employee volunteers to carry out projects to benefit our campsite and its programs. 13 560883 2015 Strategic Plan.indd 16 7/23/15 9:31 AM 14 560883 2015 Strategic Plan.indd 17 7/23/15 9:31 AM 560883 2015 Strategic Plan.indd 18 7/23/15 9:31 AM COMMUNICATIONS Mt. Hood Kiwanis Camp is dedicated to promoting awareness throughout our local communities of both the needs and the amazing capabilities of Oregonians who have developmental, cognitive and/or physical disabilities. At MHKC we believe in inclusion—and we strive to model for our neighborhoods, schools, local businesses, and organizations—the contributions people with disabilities can make when opportunities to engage are made available to them. Major Accomplishments - since 2010: • Creation of a new MHKC mission statement that is brief, straightforward, and succinctly communicates our purpose to the greater community. • Design and launch of a retooled brand for MHKC, positioning ourselves for the future by developing a new look for our camp. Our new logo expresses the freedom and growth that we envision for our campers. The redesign of our Trail Mix newsletter and other camp collateral materials, brings a fresh innovative style with broad appeal and helps the community at large to understand the value and importance of empowering children and adults with disabilities. • Replacement of our outdated website with limited user functionality, with a completely redesigned site aimed at educating visitors about MHKC, as well as providing the capability to engage with all of the camp’s major services and programs via a web-based platform. • Focus on social media. MHKC has built a robust Facebook page with an active following, in addition to a YouTube page, Twitter feed, media library, and a wide-ranging e-newsletter with an audience that has grown substantially in the past five years. • To aid us in telling the camp story, we have created new camp videos and captured testimonials from many of our campers and their families. • MHKC has been listed among Oregon’s 100 Best Nonprofits to Work For, published by Oregon Business Magazine—three years running. 16 560883 2015 Strategic Plan.indd 19 7/23/15 9:31 AM Communications Strategic Objective: Implement and maintain an integrated communications plan which establishes and promotes an MHKC brand identity. 2015-2020 Goals Develop a new camp brochure. Continue efforts to promote our new camp brand and tell our story with redeveloped collateral pieces designed for multiple uses. Begin producing an Annual Report. Deliver on our commitment to be transparent to our supporters and the public with respect to our fundraising strategies, sources of revenue, and expenditure of funds. This tool will be designed each summer for publication on our website and available in an electronic format that can be easily shared with current donors and interested future supporters alike. Design an MHKC campsite rentals packet. With the recent focus on improving our campsite’s appeal and functionality for rental customers during the offseason, we must now focus on getting the word out to the public about the availability of our camp for retreats, reunions, weddings, and more. The new packet will include information and photos of lodges and cabins, a map of camp, a rental pricing sheet, and details on how to schedule a site visit or book the property. Maintain an integrated website that represents all aspects of MHKC. Continue to create and maintain web-based tools, such as: registration for camp programs, YouTube page, staff and counselor resources, information and tickets for camp events, camp calendar, interactive bulletin board, photos and music from camp, camp rentals information, and more. Produce an MHKC media kit. With a desire to make is easy for our media partners, and thereby earn more local media coverage—we will prepare a customizable media packet that contains basic information about camp and all pertinent materials and detail on the particular story for which we are seeking media coverage. Keep using social media. Through social media camp has found a great tool to share information and spread the word about our work. We intend to continue aggressively utilizing online and electronic formats as a great way to tell our story and engage new supporters. Focus on public relations and telling the Camp story. Everyday life changing work is taking place at MHKC, and it is essential we share our story through as many channels as we can. We will continue seeking coverage for our organization using all available strategies including: • • • • • • • Radio and television coverage Social media Earned media Networking through partner websites and area social calendars Presentations to service clubs, business organizations, and schools Outreach through volunteer fairs Coverage in local newspapers, magazines, and other print publications 17 560883 2015 Strategic Plan.indd 20 7/23/15 9:31 AM Maintain our focus on producing and promoting quality camp events. From summer camp itself, to our fundraisers, our work parties, and Thursday night BBQ’s all summer, MHKC has a great tradition of hosting mission-focused events that are a lot of fun. But these events will always have room to grow, so our communications team will emphasize promotion and work to increase attendance and the overall impact these events can have on delivering the camp’s mission. Assist people with disabilities to become their own advocates. Through our camp programs and by working side-by-side with our campers and their families, MHKC will promote community awareness on the importance of inclusiveness and the need to make accommodations allowing people with disabilities to have access to the services and opportunities readily available to most Oregonians. Expected Outcomes: • The new MHKC brand and logo are recognizable throughout Oregon and SW Washington and awareness of camp and its work spreads beyond the campers and families who utilize our services. • MHKC has collateral materials and marketing tools that are attractive, accurate, electronically friendly, and tell our story well. These materials are readily available to the public, donors, camper families, local businesses, and others who are interested in our mission. • An annual report is produced and electronically distributed each fall sharing with supporters and interested individuals information and details about our fundraising strategies, sources of revenue, and expenditure of funds. • The camp is managing a growing rentals business, aided by accurate and up-to-date information on the website and in the rentals packet, which contributes to a sustainable source of income for MHKC. • Due to our emphasis on social media and our new website, MHKC’s support base grows and friends of camp are satisfied with the ease of accessing information, registering for camp programs, renting our campsite, and making other transactions with camp. • Efforts made through local media, with partner organizations, through social media and by positive word of mouth, result in greater awareness of Mt. Hood Kiwanis Camp, more understanding of and support for persons with disabilities in our community, and more supporters and friends of camp contributing their time, talents, and treasure to our organization. 18 560883 2015 Strategic Plan.indd 21 7/23/15 9:31 AM 560883 2015 Strategic Plan.indd 22 7/23/15 9:31 AM DEVELOPMENT To ensure MHKC is serving children and adults with disabilities for generations to come, it is essential that our organization maintain a robust development structure that is both stewarding the finances supporting the camp today, while also cultivating the resources that will fund the future. Our fundraising efforts need to be creative, and recognize the fact that there are more nonprofits than ever before working in our community and a limited amount of philanthropic dollars available in the community to support mission-driven charitable efforts. Major Accomplishments - since 2010: • Over the past five years MHKC has renewed relationships with dozens of families who have supported our work for decades. We have seen increases in financial support from many of these donors and are delighted to have them actively participating in growing the programs of MHKC. The camp has also visited with all of the private foundations in Oregon who have a history of providing us grant support. We have enjoyed meeting program officers and restarting conversations asking for input on how to accomplish our strategic objectives over the next five years. We are grateful to have received new grants from these funders and look forward to bringing future proposals to them as we carry out our plan to expand programming and improve our campsite. • A key component of our financial growth since 2010 has been the increased success of the annual camp auction and gala. We have achieved a 147% increase in the gross revenue earned at this event in the past five years. Nearly 500 guests now regularly attend and we are consistently raising over $80,000 in sponsorships alone. This compared to just $28,350 in sponsor support raised in 2010. • In 2010 the Walk, Roll or Stroll was in its third year. For a new event, our initial success has been significant and we are happy to share that the Walk has produced proceeds of over $30,000 for the past three years. We have focused this event on our campers, their families, and the reunions of campers with summer staff and counselors. The opportunity to reconnect and celebrate camp has become an important element of this event—and in addition to the fundraising—is a focus we want to maintain and expand in the future. 20 560883 2015 Strategic Plan.indd 23 7/23/15 9:31 AM • In 2013, we added the Fore the Kids Golf Classic, a tournament held at The Reserve Vineyards and Golf Club and led by the members of the Tigard Kiwanis Club, in collaboration with camp staff. With over 150 golfers and volunteers in its first year, the event raised $15,000 for Camp programs and operations , it just missed $20,000 in 2014, and we believe it still has ample room for growth in the coming years. • Since 2010 the Camp has successfully engaged new corporate support of our work. Many of these companies are regional or national companies, with a national or global scope. Their ability to impact the efforts of our camp is significant. Businesses and corporations have stepped up to participate as sponsors and guests at our fundraising events, have carried out work parties for us up at camp, and have connected us to many pro-bono goods and services which have assisted us to provide services and keep our expenses low. We are grateful for their belief in the camp’s mission to empower children and adults with disabilities. • In 2012 we created and introduced the MHKC Empowerment Circle Annual Membership Campaign. This circle provides supporters with the opportunity to purchase an annual membership to the camp, and contributes to our goal of stabilizing our funding base, allowing our annual operations budget to come primarily from repeatable and known sources. By 2014 we had 46 members who combined added nearly $25,000 to our annual camp budget. Development Strategic Objective: Design and execute a growing revenue and endowment plan, focusing on achieving a diverse funding base, sustainable over time. 2015-2020 Goals Traditional Fundraising Continue utilizing a split format for the camp auction. Building on our success in 2014, MHKC will stay with the new two-events-in-one-day format and concentrate on growing total participation. Hosting two events over one day allows the camp to tailor each gathering to the audience, and allows our friends and supporters to select the experience and price point to which they are best suited. The camp is dedicated to the families whose sons and daughters attend our programs, and we are excited about featuring one of our campers and their family each year. Over the next several years we will concentrate on engaging more of our camp families in attending, recruiting guests, and supporting the camp through our annual auction. Focus on the growth of new Fore the Kids golf tournament. This event provides the camp with a great opportunity to reach out in the community and attract new supporters. Filling the course with 36 teams, adding a small auction and securing lead sponsors who return year after year to support the event, are our primary goals for this event. Our partnership with the Tigard Kiwanis Club whose members give generously of their time— is a model the camp would like to replicate with other fundraising projects in the future. 21 560883 2015 Strategic Plan.indd 24 7/23/15 9:31 AM Increase participation in the MHKC Empowerment Circle membership campaign. Launched in 2012, our new membership campaign has the potential to be a significant source of renewable annual revenue to fund our camp programs. Careful stewardship and cultivation of our Empowerment Circle members, could lead us to identify prospective major donors and assist us in building the relationships that lead to bequests and other forms of planned giving. Invest in new donor management software. Implementation of a more sophisticated database system would permit the camp to better manage, cultivate, and recognize our supporters. The ability to collect more donor information and schedule important donor outreach and follow up events would aid our overall development effort and increase staff efficiency. Camp funding through grant writing. Submitting grant proposals will always be a cornerstone of the camp’s development effort, and routinely helps us to raise the revenue needed to run our programs. Historically the camp has focused on local and statewide foundations for grant support. Future goals include approaching more corporate foundations, as well as looking at national foundation and federal government agencies whose funding priorities align with the work of MHKC. Donor stewardship and retention. Nonprofits with a high donor retention rate have long-term supporters who come back year after year, and the camp must work hard to retain donors recognizing that the true benefit of acquiring a donor can only come when a relationship with that donor is maintained over the long term. Earned Revenue Camp rental program. Earned income is any capital generated in exchange for services. Nonprofit organizations often earn capital through the sale of products in gift shops, admission fees and other sales. At MHKC, our campsite as an offseason rental property—open to the public—provides an excellent opportunity to generate earned revenue. Rental income from our camp property is a funding source that has not been adequately developed, and could provide substantially more annual income than is currently realized. A number of strategies are underway to increase the rental business at MHKC over the next five years, including: • Addition of a Rentals and Volunteer Coordinator to the year-round camp Staff. This position will be dedicated to responding to inquiries and managing the rental experience for our customers, as well as carrying out marketing and outreach to attract new rental business to camp. • Upgrades to existing buildings and lodges to increase the comfort and functionality of our rental spaces. Includes strategic purchase of new furniture, twin and full size mattresses, and other comforts that appeal to families, corporate groups, retreatants, and couples seeking to use the camp as a wedding location. • New pricing structure aimed at earning repeat renters, attracting new clientele, and providing incentives for longer stays in camp and making referrals. 22 560883 2015 Strategic Plan.indd 25 7/23/15 9:31 AM • Development of a robust camp rentals section on the new website, allowing the public to tour our facilities, learn about available activities, check pricing, and make inquiry about availability. • Preparation of a rentals packet to be distributed at various events and made available to the persons looking into the camp as a rental location. • Investment of two major local foundations in launching this program and the sustained focus of the staff and Board of Directors to promote the rental program, as well as execute and evaluate business strategies aimed at growing the potential of this funding stream. • Purchase Google AdWords in order to maximize our online presence and attract new potential clients searching for facilities online. MHKC Foundation The MHKC Foundation was established in the 1990’s and is the endowment arm of our organization. With a focus on ensuring the camp’s existence into perpetuity, the goal is to grow the fund which has recently reached $1 million, to a multimillion dollar fund capable of generating sustainable annual operating support to the camp. The Foundation looks to several key strategies in the coming years to achieve its objectives. • Stewardship of those who have made the commitment to leave a bequest to the endowment fund with a focus on recognizing and celebrating the generosity to camp of those individuals and families. • Identification of donors who are ready to make a legacy gift commitment to the endowment fund. • Cultivation of those who become members of the Empowerment Circle membership campaign— working to identify supporters with the capacity to become major donors, and/or those whose sustained gifts over time indicate that they might be willing to consider a legacy gift to the camp in the future. Capital Campaign Mt. Hood Kiwanis Camp is the result of an 82 year partnership with the U.S. Forest Service in the Mt. Hood National Forest. Working together, our two organizations have safeguarded our 22-acre campsite and collaborated to develop the property to support the activities of our camp and showcase the scenic beauty found on Mt. Hood. Over eight decades various buildings, cabins, and camp systems have been added to our facilities resulting in the arrangement of lodges and uses of our property that we take advantage of today. As building codes and environmental oversight policies have evolved, particularly in the past 25 years, the construction materials and techniques which can be employed in camp have changed significantly. At the same time the cost of maintaining our buildings and the need for upgrade and remodel to buildings that are now, in some cases, over 50 years old has increased dramatically. 23 560883 2015 Strategic Plan.indd 26 7/23/15 9:31 AM In 2015, we have a campsite that has benefitted from sustained attention over the past five years to repair or replace broken and outdated equipment, as well as to improve systems. Dozens of small to medium size projects have been completed to improve safety and help our campsite to run more smoothly. While these investments are making a difference to the experience of our campers, counselors, staff, and the rental customers who use our camp, we still face major remodel/upgrade issues in some of our primary lodges. Furthermore, we recognize we are currently faced with inadequate housing options to accommodate the planned growth of our programming, and we realize an investment in several of our camp structures and systems could increase their usable life and make them vastly more efficient. In short, it is time to think more holistically about the longterm future of our campsite and its facilities. The well-formulated, 10-year campsite master plan that staff members, the Board of Directors, and our many camp stakeholders will contribute to over the course of the next two years, will become the first cornerstone of our long term plan to conduct a capital fundraising campaign for MHKC. We are excited to select a local architect and engineer with extensive experience in guiding camps in the Northwest through the visioning and design process, and on to the successful completion of capital fundraising and construction. A capital campaign is a complex and demanding undertaking, therefore the camp will proceed cautiously, assessing our readiness and the readiness of our donor base to support a capital fundraising effort. Occurring alongside our work to develop the future plan for our campsite, over the next few years initial steps will be taken to help us: • Determine how MHKC is viewed in the eyes of prospective donors, and to “light a fire” under prospective donors by inviting their input about the camp and the proposed campaign; • Determine whether our community understands the importance of our proposed capital improvements with regard to serving our campers; • Determine whether the camp has access to financial resources sufficient to reach our campaign goal; and •Assess the camp’s organizational infrastructure and its ability to handle all the particulars of a capital campaign, as well as sufficient volunteer and staff capacity to solicit contributions. For MHKC, a “passing grade” and the confidence to move forward will occur when we can confirm that our community appreciates the work of our camp, understands the value of our proposed capital improvements, and has the financial resources to put the campaign over the top. In addition we need internal confidence that our organizational infrastructure is sufficient to handle the rigors of a capital campaign. 24 560883 2015 Strategic Plan.indd 27 7/23/15 9:31 AM Expected Outcomes: • The continued growth of MHKC fundraising events, attracting new guests who become supporters of our organization and allow us to continue increasing the contribution of event revenue to achieving our overall annual budgets. • Ongoing success in securing support from local foundations through the funding of grant proposals, as well as new success in identifying and earning support from larger national foundations and targeting the appropriate agencies for federal government funding of MHKC programs. • Enhanced ability to manage our relationships with donors and cultivate new and/or increased donor support through the implementation of a new donor database software system. • The benefit of long-term investments in the life changing programs of our camp that result from a high rate of donor satisfaction and retention. • Increased participation in the Empowerment Circle membership campaign, which results in an ever-growing support base of committed annual members contributing on a sustainable basis to the routine operational costs of Mt. Hood Kiwanis Camp. • Resurgence of interest in and legacy gifts made to our endowment fund through the MHKC Foundation. Cultivation of major donors and the stewardship of those whose dedication to camp has spanned many years and could lead to a future bequest. • Development of a highly productive, new revenue source through the rental of our campsite during the offseason as a retreat, reunion, corporate event, training, or wedding facility. • Comprehensive visioning and design process that results in the development of a 10-year master plan for the future of our campsite. • Completion of a feasibility study allowing MHKC to assess its readiness and thoughtfully prepare to conduct a capital campaign within the next 4 to 7 years. 25 560883 2015 Strategic Plan.indd 28 7/23/15 9:31 AM FINANCE AND ADMINSTRATION A key component of nonprofit sustainability is the commitment of Board of Directors and staff to strong fiscal management and planning. For the camp to remain financially strong and effective we must understand the true cost of our programs, monitor the financial status of our organization on an ongoing basis, and be able to meet our expenses in a timely manner. Enormous improvements in our financial resources, procedures, and systems have been made since 2010, and our camp leadership remains fully committed to ensuring that MHKC continues to operate as a financially sound organization. Major Accomplishments - since 2010: • Implementation of an upgraded accounting program allowing us to improve tracking of revenue and expense and better manage AP/AR. • Development of a new chart of accounts with a more comprehensive general ledger designed to reflect how funds are utilized within departments of our camp. • Redesign of all financial statements and monthly/quarterly financial reports—allowing for accurate forecasting, improved tracking of cash flow and timing, and significantly enhanced budgets at both the organization and department level. • Interviewed and hired a new accounting firm. Now working with a CPA who has a focus on nonprofit accounting. • Revisions and updates to both our financial and Board of Directors policy and procedures manuals. • Amended MHKC’s articles of incorporation and restated bylaws to more accurately reflect present day operational practices of the camp. 26 560883 2015 Strategic Plan.indd 29 7/23/15 9:31 AM Finance and Administration Strategic Objective: To utilize best practice standards of accounting and nonprofit management to ensure the organization is being administered efficiently and is maximizing effectiveness. 2015-2020 Goals Accurate budgeting. Continue our focus on developing exact and realistic program and overall organization budgets. Routine monitoring of our financial status. At the program level, as well as for the overall organization. Maintain our focus on managing cash flow. The camp has made significant progress in financial stabilization and managing the timing of revenue and expenses. We want to remain focused on adequate cash flow allowing us the ability to meet expenses in a timely manner. Invest in strong financial management resources. In terms of both personnel—hiring experienced nonprofit finance professionals, and material—software systems, technology and other resources that support our organization in carrying out strong financial management. Continue the implementation of best practice procedures and methodologies. These tools will help us to generate the key indicators of our financial status, account for overhead costs, and routinely update staff about our cash position to inform their day-to-day decision making. Improve systems. This will be an ever present focus, allowing us to effectively communicate financial information among staff, board members, camp families, and our supporters—both to those who have financial backgrounds and to those who do not. Expected Outcomes: • Camp budgets are accurate forecasts of future performance and guide the staff in directing their programs. • The camp leadership team work with timely, accurate and useful financial reports, allowing them to be proactive and manage the organization’s resources astutely. • Cash flow within the camp is well managed, the finance office and department heads receive routine financial performance data which they can use to make expenditure decisions, and contribute to the organization’s overall financial health. • Camp takes advantage of the knowledge of nonprofit financial professionals, the latest accounting technology, and the best thinking within the nonprofit sector to ensure our organization achieves and maintains a stable and healthy financial position, allowing us to focus on serving people with disabilities to the best of our ability. 27 560883 2015 Strategic Plan.indd 30 7/23/15 9:31 AM Conclusion / How can you HELP This is an exciting time for the Mt. Hood Kiwanis Camp. We have a knowledgeable and passionate staff, a diverse and experienced Board of Directors, and committed supporters who offer their time, talent, and treasure to help us to succeed. We have carefully assessed our current environment, the opportunities and challenges that lie before us, and have developed strategies to take advantage of our potential while minimizing possible threats. The strategies we enact in the next five years will have a pivotal impact on our camp for decades to come. It is our commitment to all of you – our campers, families, and our supporters – to keep asking ourselves the hard questions, grappling with the difficult resource decisions, and ensuring the choices we make are always in service to our campers first. Together we will guide Mt. Hood Kiwanis Camp to prosper and grow, to meet the challenges of the next five years, and to lead the way in empowering children and adults with disabilities. One of MHKC’s greatest strengths is the base of support that we have from Kiwanis clubs, camper families, camp counselors and staffers, and the many businesses and individuals who are passionate about our mission to empower children and adults with disabilities. We need your time and talent to help us make our camp the premier organization of its type in the Northwest. Please consider getting involved in one of our many volunteer opportunities. Volunteer up at Camp – We frequently organize work parties to help us complete the many tasks necessary to keep our 22-acre campsite clean, fully functional, and ready to serve campers and rental groups. Wood cutting, trail work, painting, building maintenance and repairs, snow removal, and many other preservation and preventative tasks are required each month at camp. Perhaps your club, company, church, or family would be interested in adopting a camp project or putting together a work party to help MHKC. Call the camp office at 503-452-7416 or visit our website at www.mhkc. org to learn more. Get involved in an MHKC Event – Each year we put on three major event fundraisers; our annual dinner & auction in the spring, the new Fore the Kids golf tournament in the summer, and the Walk, Roll, or Stroll in the fall. It takes the time, creativity, and community connections of many dedicated friends of camp to make these events a success. If you are interested in helping us to plan our event, recruit sponsors, or help with setup and break down, we would like to hear from you. Call the camp office at 503-452-7416 or visit our website at www.mhkc.org to learn more. Adopt-A-Project – We have many needs up at camp. Buildings in need of repair or remodel, equipment we do not currently own, but that we would benefit from having up at camp, and outdoor spaces that could be improved to better serve our campers. Perhaps your club, church, neighborhood or family would like to raise funds or pitch in your time and energy to help us complete a needed project. We would love to have your help. Call the camp office at 503-452-7416 or visit our website at www.mhkc.org for more details and a list of projects. Spread the Word – Among our biggest goals over the next few years, will always be continuing to expand the network of support that exists in the greater Portland area, and across the state, for our camp. You can help us do that by talking about the camp and letting the people you interact with know about the amazing programs Mt. Hood Kiwanis Camp provides to kids with disabilities. Can a MHKC Staff or Board member come and speak at your place of business, your church, your Kiwanis or other civic club, or your neighborhood association meeting. We have heartfelt videos of camp, testimonials from our families, and lots of camp materials to share with you in hopes that you will help us to share them with our community. Call the camp office at 503-452-7416 or visit our website at www.mhkc.org to schedule a presentation or pickup camp promotional materials. Donate – Our camp exists because of the generosity and commitment to our mission by many. Our revenue stream allows us to serve our campers and we appreciate monetary donations of any amount. Donations can be made by calling the camp office at 503-452-7416, visiting our website at www.mhkc.org, or mailing payment to 10725 SW Barbur Blvd, Suite 50, Portland OR, 97219. 28 560883 2015 Strategic Plan.indd 31 7/23/15 9:31 AM www.mhkc.org 560883 2015 Strategic Plan.indd 32 7/23/15 9:31 AM
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