Preston Sanitation Inc. LLC
PO Box 713
Tunnelton, WV, 26444
12:56 PR G M 222014 PSE €XLt SLt \I1
WV Public Service Commission
201 Brooks Street, Charleston, WV 25301
Ingrid Ferrell, Executive Secretary
j.
.,,
10/2 112014
Changes in Tariff:
Dear Commission,
In order t o serve our customers in a reasonable and efficient manner,
Preston Sanitation Inc., F6047, requests the following changes to our
tariff:
1.In order t o identify our customers and avoid making them pay for
those who just set trash out to be picked up, we want to include a
customer ID requirement in our tariff. It will be the customer's
responsibility t o allow Preston to put up an ID tag with their customer
number near the place they put their trash.
Preston will make and
put up the tag. The customer is responsible for notifying Preston when
the tag is illegible or missing.
2. In order to protect our customers from footing the bill for those who
allow other non-payers to place their trash a t their service location, we
request an eight bag limit on residential customers. Customers who
have over eight bags will be charged one dollar per bag for those bags
over the limit.
A "bag" is referring t o a standard thirteen gallon trash
bag, not to exceed thirty pounds per bag. The overage charge will be
reflected on the customer's next regular bill.
3. In order provide Reasonable and Efficient Service we would like to
add t o our billing statement and randomly in our monthly
advertisement the following paragraph:
If garbage is not picked up on your scheduled collection day due to
bad weather, road issues, accident or any hindrance keeping our
garbage collection truck from servicing your residence, your garbage
will be picked up the following week on the regular scheduled
collection day.
Respectfully
Richard Rhodes, Operations Manager
This is one week of collections of # of 13 gal bags over the proposed limit of 8
bags per single family household. In the last 12 months we have instituted an
aggressive campaign of identifying paying customers and those who are not
paying. Over this period of time we have been able to increase our customer
base by over 300 paying customers, with no increase in volume being delivered to
the landfill. We can only surmise that we have just been able t o convert a nonpaying customer to a paying customer by hanging tags and counting bags.
We have always, and will continue to, allow for circumstances that have
traditionally crated a larger volume of trash per household i.e. Holidays, moving
into a new house, storm damage t o name a few. These we have allowed to fall
under bulky goods pick up which according to our tariff is aliowed once a month.
Over the limit for the week of 10/13-10/17/14
overage
Customer # overage
+ 3 30 gallon
*
t 3
+ 6 30 gallon
+ 3 30 gallon
+6
+2
+ 10
+8
t
+9
+7
+ 14
t 3
. -+ 3
+3
+1
*’
**
*
*
*,
*
2
;t1
+5
‘3
The count is 29 customers out of 4700 which is .6percent of our customer
base. We would argue that 1/3 of these are multiple households in one for
this occurs a t these locations on a regular basis, a t households that only
have two residents.