Low Bid Tyranny, Past Performance, and Reverse Auctions BY r o b e rt e . lloy d The popularity of reverse auctions has increased in recent years, but the basic methodology has remained largely unchanged. Opportunities exist to add innovative features to reverse auctions, expand the usefulness of contractor past performance evaluations, and reduce reliance on price alone as a deciding factor in source selection. Reverse auctions have become commonplace across the landscape of U.S. federal acquisition in recent years. The reverse auction has been widely praised as an efficient buying method, and criticism has generally been minimal. The popularity of reverse auctions is not limited to the public sector. In popular culture, this tool is also a prominent feature in private-sector purchasing, with eBay being a well-known example. Shipping Wars, a current reality television show on the A&E network, even makes the tool an integral part of the drama. Rather than focusing only on price, commercial practice in the reverse auction field has evolved beyond the federal approach and offers a ready means to consider contractor past performance as a primary evaluation factor in an easily managed fashion. The challenge for federal buyers is how to emulate this success, and this article offers both a foundation within existing regulations and the practical means to do so. Reverse Auctions: Appeal and Criticism In reverse auctions, federal agencies buy supplies or services from a contractor using an Internet-based tool “in a competitive and dynamic environment where sellers successively bid prices down until the auction completes.”1 Various reverse auction service providers (or “online marketplaces”) exist in the “.gov” space, including FedBid and Ariba at the federal level and K2 Sourcing for state/local governmental purchasing. Each reports considerable benefits from reverse auctions. In Europe, there is an explicit directive governing reverse auctions in public procurement,2 but in the U.S. government, the term “reverse auction” does not appear in the Federal Acquisition Regulation (FAR). Nevertheless, this tool has been interpreted as a permissible acquisition method based on the latitude granted by FAR 1.102(d) and 1.102-4(e), where the absence of a prohibition is sufficient to enable contracting offices to use methods such as reverse auctions. The former prohibition on auctions was removed from the FAR in 1997. The landmark Government Accountability Office (GAO) decision authorizing reverse auctions looked favorably on their use for simplified acquisition.3 In that case, GAO cited FAR Part 13 as providing the requisite, flexible authority and discussed the benefits of lower prices and increased competition from reverse auctions. A more recent GAO decision in 2011 likewise concluded that reverse auctions did not violate law or regulation.4 The popularity of reverse auctions is considerable in both public and private sectors. Over a decade ago, there was talk of About the Author ROBERT E. LLOYD, CPCM, Fellow, is an employee of the U.S. Department of State. The views expressed herein are those of the author, and do not necessarily reflect the views of the U.S. Department of State or the U.S. government. Lloyd has worked in acquisition operations and policy at six federal agencies over three decades. He has published more than two dozen articles in professional journals and books. Journal of Contract Management / Summer 2013 7 low bid t yranny, past performance, and reverse auctions “The Auction Economy” in private industry.5 Corporate reverse auction activity is reported to be in the billions of dollars, involving thousands of customers.6 The public sector likewise conducts a high volume of reverse auctions.7 In U.S. government contracting, precise numbers are not readily available, primarily because the Federal Procurement Data System does not capture information on reverse auctions as a method of acquisition, although the system could certainly be modified for that purpose. For example, a “Yes/No” field could be added to capture governmentwide reverse auction data. Reverse auctions are often touted for their costs savings, whether in government or industry.8 Examples of savings achieved are significant, routinely reported to be as much as millions of dollars on a single purchase.9 Other advantages cited include: • Greater transparency, due to the public nature of the auction, price visibility, and audit trail10; • Increased competition11; and • Administrative benefits such as reduced acquisition lead time or greater productivity in the acquisition workforce.12 The reverse auction is not without its critics. For example, a common critique is that reverse auctions are not appropriate when buying complex services13 or construction.14 Contractors complain of the reduction of profit margins as bidding intensifies,15 while advocates reply that this only forces firms to become more efficient.16 Other criticisms point to potential collusion,17 as well as a lack of time for bidders to reassess costs when bidding online and excessive reliance on pricebased awards.18 When it comes to price, reverse auctions suffer from a sense of ambivalence. The same quality that gives reverse auctions a great deal of their appeal (the virtue of cost control) is at the same time grounds for criticism (the sin of excessive dependence on price). The oft-cited critique of the low-bid regime is reflected even in the FAR itself, which states (at 9.103(c)): “The award of a contract to a supplier based on lowest evaluated price alone can be false economy….” In 2012, the Department of Veterans Affairs (VA) suspended its reverse auction activity when issues were raised about internal controls, questions arose concerning possible negative impacts on small business participation, and suppliers lamented a perceived overuse of FedBid.19 Promotion of small business programs has long been a positive trait claimed by reverse auction supporters.20 Even so, VA’s suspension came 8 Summer 2013 / Journal of Contract Management on the heels of a letter from the Small Business Administration to the Office of Federal Procurement Policy raising red flags about the impact of reverse auctions on small businesses, in addition to concern about use of the tool for services instead of supplies.21 The fact that the VA soon resumed its use of reverse auctions, following issuance of a revised policy,22 attests to the enduring popularity of reverse auctions. Criticisms were evidently either found to be invalid or were properly addressed in the revised approach. Since the VA episode, the Defense Logistics Agency has made reverse auctions mandatory for buys over $150,000,23 and cited savings of over $34 million since 2010 plus usage in 2012 alone to the tune of 400 reverse auction solicitations. After more than a decade of implementation, reverse auction proponents seem to have prevailed over their critics and arguably made the reverse auction experience in federal acquisition a successful one. Comparing Commercial to Federal Practices: Room for Improvement Uses of reverse auctions have been widespread throughout the U.S. economy, spanning nearly every conceivable type of item, from industrial parts to legal services, and even electricity or goats.24 Examples of commercial auction providers include eBay, EMEX, Priceline, and uShip. In most cases, the practical mechanics of the auction process are equivalent to the federal model, but there are important differences. An episode of the Shipping Wars television show illustrates a significant contrast in how reverse auctions operate in the private sector compared to the U.S. government. The television program features real-life independent trucking contractors competing in reverse auctions for business from buyers seeking to ship unusual items. The contractors often express concern about their past performance ratings, and the rating system has affected whether a given contractor makes a sale. One shipment was auctioned on uShip.com and the low bidder did not receive the contract; instead, the buyer was not shackled to the lowest price and instead selected the second lowest bidder, who had a much better past performance rating. While the lowest bidder was surprised and disappointed, he accepted his fate, and there was no protest process available. The uShip website features the following question and answer: “Q. How do I use uShip? A. Choose a carrier based on feedback and bids.”25 The seamless integration of price and past performance in source selection is a vital element of this commercial reverse auction tool and others like eBay. low bid t yranny, past performance, and reverse auctions The concept of using an easily understood rating system based on buyer input is commonplace in the private sector. For past performance, a star-based rating or numeric percentage scoring system is typically employed (scale from poor to outstanding of one to five stars, or zero to 100 percent). This allows the purchaser to take into account a seller’s performance reviews from prior purchases by other buyers before completing an acquisition. The federal government lacks such a streamlined system. Although the actual auction procedure may be similar (Internet-based, sellers can view the prices submitted by other bidders, etc.), the evaluation process is not. Contractor past performance cannot be evaluated in the same manner, because the FAR (at 42.1503) requires one to resort to an external database like the Contractor Performance Assessment Reporting System (CPARS, a component of the Past Performance Information Retrieval System (PPIRS)). In addition, the current federal system has led to bid protests and litigation in court or at boards of contract appeals by contractors displeased with their ratings.26 The FAR procedures governing the conduct and review of assessments are so unpopular, unwieldy, and inefficient that they have even attracted the attention of a critical Congress.27 The complaints have reached the point where legislation has been introduced in the Senate to simplify the process by eliminating contractors’ right to appeal evaluations.28 The FAR-mandated process, which requires government assessing officials to log on to a separate system with cumbersome features, has been criticized for its lack of use and unnecessary complexity. Not surprisingly, the Department of Defense has repeatedly admitted that obtaining past performance reports has been problematic, and even as recently as fiscal year 2012, the majority of defense contracting activities have consistently been less than 70-percent compliant with the FAR reporting requirement on past performance.29 Clearly, the time has come to take a different approach to evaluating past performance. Exhortation by regulation and memo alone will not suffice; a more user-friendly and business-like system is demanded. Alternatives for the Enlightened Federal acquisition has long been plagued by the general question of how to avoid the low bidder who poses too much risk of successful performance after award.30 The following discussion outlines several practical approaches available to mitigate this concern without seeking to launch an unfamiliar approach to doing business. Solicitation Method The success of a reverse auction is necessarily tied to the method of solicitation used to reach a contract. The most common medium for reverse auctions for federal agencies is FedBid, whose website states that solicitations issued using FedBid are not sealed-bid solicitations under FAR Part 14.31 Within the U.S. government’s current model of reverse auctions, FedBizOpps postings from September 2012 reveal that the vast majority of FedBid solicitations state that they are, in fact, issued as invitations for bids (IFBs), but generally are publicized on the FedBizOpps website as a combined synopsis/solicitation for commercial items under FAR 12.6. These IFBs encompass a wide range of federal agencies, such U.S. Customs and Border Protection (solicitation numbers PR20068291 for night vision equipment and PR20068139 for weapons cabinets), the Department of Justice (solicitation number 12ASEP00402A for a crime forecasting model), the VA (solicitation numbers VA247-12-Q-0654_01 for phones and VA245-12-Q-0326 for refrigerators), and the Bureau of Land Management (solicitation number L12PS01437 for microfilm scanning). FedBid’s standard terms and conditions reflect this hybrid nature of federal reverse auction solicitations. For example, under “Bidding Requirements,” they state in “Evaluation Criteria/Basis of Award” that “Buyers may use criteria other than price to evaluate offers,” and award will be “on the basis of price, technical capability, delivery, and past performance.”32 Under “Award Criteria,” the solicitation states: [A]ward will be made to the responsive offeror (who submits all required submissions on time) whose past performance does not pose a risk to the government, and whose offer is the lowest price technically acceptable. All of these statements serve to place the solicitation method squarely in the FAR Part 13 or 15 arenas, and not the traditional domain of the IFB. In reality, the solicitation format now commonly used for reverse auctions is a combination of types, borrowing concepts from three different FAR parts. It has previously been noted that FAR Part 14 alone is insufficient for reverse auctions.33 As a related matter, the U.S. Navy refers to FAR 15.306(e) as part of its authority for disclosure of prices during reverse auctions.34 Reverse auction solicitations can be regarded as authorized under the rubric of the commercial item regulations at FAR 12.102(b)–(c), which allow the use of FAR Parts 13 or 15 procedures as appropriate. Journal of Contract Management / Summer 2013 9 low bid t yranny, past performance, and reverse auctions There are advantages to avoiding the IFB as a reverse auction solicitation type. Apart from the rigid rules and the incongruence of FAR 14.401(a) on receipt and storing of bids, sealed bidding under FAR Part 14 does not provide for explicit evaluation of past performance in the award decision as a determining factor. The procedures in FAR Parts 13 and 15 are more suitable for this purpose and specifically envision past performance as an evaluation factor in source selection.35 With a FAR Part 14 IFB comes a variety of generally inflexible sealed bidding processes; however, for buys of $150,000 or less, a different type of solicitation could be used: specifically, a request for quotations (RFQ) governed by the much more flexible simplified acquisition rules of FAR Part 13, as has been proposed before.36 This was the method used in the GAO bid protest decision previously cited that approved the use of reverse auctions. This approach was also available for acquisitions above $150,000 until the test program for commercial items expired on January 1, 2012, so a request for proposals (RFP) under FAR Part 15 would now be needed for larger buys. Reducing reliance on price alone can be readily accomplished by leveraging FAR Part 13 or 15 solicitation procedures and including evaluation factors other than price. The U.S. Army has even reported some success with pricetechnical tradeoffs in the reverse auction arena.37 The upshot of this discussion is that traditional sealed bidding is not the preferred approach. The problem of the solicitation method for reverse auctions is not an academic one. A federal agency recently lost a bid protest at GAO when the protester successfully argued that a FedBid solicitation did not indicate whether it was an IFB or an RFQ.38 GAO noted that the agency’s approach resembled a negotiated acquisition, but elsewhere the solicitation stated that sealed bidding was being employed. The time has come to admit consistently that reverse auction solicitations, regardless of how they are characterized, are not really IFBs at all. An adequate basis exists in two other FAR parts for the method now used, and either set of rules can be tapped to avoid being held hostage to price. Vickrey Auction Even if one chose to remain within a FAR Part 14 sealed bidding framework, a different technique could be tried to address the problem of unrealistically low bids. In a “Vickrey auction,” as adapted to a reverse auction setting, the lowest bidder wins the auction but only has to perform at the price of the second lowest bidder or slightly less.39 This potentially reduces the risk inherent in a bidding war during a reverse auction in which the buyer is compelled to live with an 10 Summer 2013 / Journal of Contract Management extremely low bid. Instead, sellers are more likely to submit their genuine best pricing.40 This auction variation is not new and has its advantages as well as disadvantages,41 yet it offers a possible method to deal with the persistent accusations of underpricing. The only change required to the current federal acquisition process would be to state in the solicitation that award will be made in this manner. The FAR’s sealed bidding process has always allowed some consideration of non-price matters; for example, while not stated as a formal offer evaluation factor, attributes other than price can be reviewed in a pre-award survey conducted as part of a contractor responsibility determination under FAR 9.104–105. Furthermore, the FAR provision governing award of sealed-bid contracts (52.214-10(b)(2)) already explicitly permits the government to award to other than the lowest bidder, and there is no prohibition against Vickrey auctions in the FAR. Consequently, even if the recommendation to switch from IFBs to RFQs or RFPs is not accepted, the Vickrey auction is still an available alternative to current practice to deal with underpricing problems. Past Performance A familiar adage warns that “past performance is no guarantee of future success.” Also, one would expect most contracting offices to prefer good present or future contractor performance rather than to devote substantial resources exclusively to collecting data on contracts above an arbitrary dollar threshold from years gone by; such data may no longer be relevant, as programs and contractor personnel change over time. Despite these drawbacks, evaluating contractor past performance continues to be a priority for federal agencies based on overarching direction from the Office of Federal Procurement Policy.42 The means for accomplishing this task could be significantly improved. The topic of how to evaluate contractor past performance in an easy manner for reverse auctions has been discussed before in fairly general terms.43 Lacking has been a specific proposal for implementation within the existing regulatory structure. Instead of the current system, which depends on external sources (PPIRS components like CPARS) or asking other buyers for feedback by e-mailing questionnaires, something better is needed. A recent issue of Contract Management contained an article on reverse auctions and another article on past performance evaluations, but the two were never connected.44 The following alternatives build on work45 aimed to provide this “missing link” as a key ingredient for an evolving federal acquisition system, and could be implemented without a great deal of difficulty. low bid t yranny, past performance, and reverse auctions Evaluating Alerts In cases where past performance has been a concern, the FedBid.com reverse auction system allows the buyer for a problem purchase to enter an “Alert” into the FedBid system regarding a specific contractor that will be viewable by other buyers.46 Although these alerts are only a warning system (simply identifying that a given contractor has had a problem in the past, about which one may contact the buying agency for more details), rather than a complete past performance system, they can be used in their current form to promote better buying decisions in a more structured manner. The following techniques for making the alert system more systematic for the purpose of past performance evaluation might be implemented. It is possible to convert the number of alerts in the FedBid system for a given contractor to an evaluation factor by adding 1 percent (as an illustration) to the contractor’s price for each alert. In this way, a contractor that otherwise would be the low bidder would have less opportunity for winning due to its performance problems. Obviously, the solicitation would need to explain that this technique will be used so that competitors are aware of it. Each bidder could be required to have a past performance rating. The reverse auction platform might convert alerts to a percentage positive feedback or five-star rating system. Under a percentage system (comparable to what eBay uses), each alert could result in a 5-percent reduction in rating, for illustrative purposes, so that a bidder with five alerts could be rated as 75 percent positive instead of 100 percent. Alternatively, in a five-star system, a factor could be deducted based on the number of alerts. For example, a rating of “5” could apply to an experienced contractor with no alerts, “4” for a contractor with one or two alerts, and so on. Ratings as an Evaluation Factor As previously noted, the current FedBid terms and conditions already anticipate evaluation of past performance. These could be revised to state explicitly how the new process would work, namely that the contracting officer may award to a higher-rated company even if it is not the lowest-priced competitor, such as whenever prices are similar and past performance is critical to program success. Sample wording that might be added to the standard FedBid terms and conditions could include: “If the lowest-priced offerors are similar in price, award may be made to the offeror with the highest past performance rating”; or “Past performance ratings may be the determining factor in the award decision.” A seller with no past performance could be shown in the system as a new contractor, much the way Amazon.com does, so that the required neutralizing effect would occur. As for how to record and collect the necessary evaluations into the system, the reverse auction medium could require buyers to answer simply “yes” or “no” to the question “Was your experience with this seller positive or negative?” at time of closeout, to make the process as simple as possible. If deemed necessary to enforce compliance, one reverse auction system control could be to require that buyers would not be able to award any new acquisitions using a reverse auction without rating the most recent completed reverse auction purchase, or something similar. By only requiring a single, binary question to be answered (with space for optional narrative comments, or a Facebook-style “like” feature), this approach would eliminate the charge that evaluating contractor past performance is too difficult. Advantages of the percentage or star-based rating proposal are immediate access to past performance information in one place (the reverse auction platform itself), easily understood ratings recognizable in the private sector as well, and reduced administrative burdens on the buyer. The PPIRS is far more rigid and inflexible than it needs to be for effective contractor past performance evaluation. For example, the Construction Contractor Appraisal Support System module requires the past performance evaluator to complete no fewer than 33 elements for a construction contract. The CPARS is somewhat less complex, but still overly complicated, which seems particularly at odds with the dynamic setting of reverse auctions. A class deviation would be needed from FAR 42.1503(b)–(c) to pursue the initiatives previously described, solely because the regulations make use of PPIRS and its convoluted appeals system mandatory. This should not be viewed as an insurmountable task; class deviations concerning FAR past performance regulations have been granted on multiple occasions in the past, over the course of many years.47 The simplest approach would be to authorize a class deviation from the FAR for reverse auctions that are conducted on a platform that includes past performance information, instead of requiring the use of any PPIRS components. The percentage or star-based rating system is an efficient, user-friendly approach that is more recognizable in validity than the current practice of contacting other agencies on an ad hoc basis or trying to rely on the PPIRS. In fact, CPARS asks the contracting officer, at the conclusion of a contractor Journal of Contract Management / Summer 2013 11 low bid t yranny, past performance, and reverse auctions evaluation, to rate the usefulness of the CPARS itself (on a scale of 1 to 10). Unfortunately, the system itself never connects directly with contract award decisions. In addition to the lack of integration of past performance evaluation in U.S. government reverse auctions, the current regulatory regime ignores a key principle of human-centered design,48 which is that a system must take into account the environment in which it is used if it is to be effective. Until this gap in federal acquisition is addressed, little improvement can be expected in the past performance arena. Protests: The Achilles Heel? No matter how appealing in theory and practical in form the proposed expansion of past performance evaluation in reverse auction source selections may be, prospects for success are dim at best without a corresponding reform of the bid protest system. Bid protests are widely regarded as “poison in the well” of federal acquisition,49 are reported in the media as increasing in recent years,50 and in fact have risen in number at GAO every year from 2007 to 2012, comprising more than a 75-percent jump for that period.51 In stark distinction, the volume of private-sector contract litigation has undergone a long and substantial decline.52 Past performance evaluation in particular has been a major cause of protests in recent years. As of March 2012, for the period 1999–2012, issues of past performance evaluation at both GAO and the Court of Federal Claims accounted for 160 protests.53 Some have even gone so far as to wonder whether, as bid protests again become de rigueur, they should be considered “just one more milestone in the federal procurement process.”54 The subject simply cannot be ignored by policymakers or practitioners. In a recent protest case, the Court of Federal Claims ruled that the forum handling the vast majority of bid protests, GAO, was “irrational,”55 yet GAO decisions continue to govern the conduct of the acquisition workforce. Protest concerns are such a prominent source of delays, wasteful activity, and defensive behavior that there has recently been a renewed call for elimination or substantial limitation of contractors’ ability to file protests.56 This would require a statutory waiver, but since 1994, federal law57 has provided that the Office of Federal Procurement Policy (OFPP) may allow U.S. government agencies to test innovative acquisition methods. The authority originated in the Federal Acquisition Streamlining Act and gives OFPP the ability “to waive the application of any provision of law” subject to congressional 12 Summer 2013 / Journal of Contract Management notification. Protest reform proposals could well use this test authority. Though rarely used, this authority has offered beneficial results in the past, such as the test by the Nuclear Regulatory Commission of “focused source selection.”58 The issues raised here are significant enough to justify the use of the authority where needed. At least four alternatives to the current system could be considered: • Eliminate the right to protest entirely; • Follow a recent recommendation59 to limit the right to protest to major system acquisitions; • Require protesters to post a bond, which would be subject to forfeit if the protest is unsuccessful60; or • Adopt the “English Rule” regarding protest costs.61 Anything that would more appropriately allocate the costs of the bid protest system would be beneficial. A recent empirical study catalogs a host of illegitimate bases for protest admitted by protesters, such as “[h]urt the winner by delaying the award” and “[d]emonstrate resolve to board members or senior executives.”62 The rule against frivolous protests in court (such as Rule 11 of the Federal Rules of Civil Procedure63 for bid protests to federal courts) has failed to deter such litigation. It should be noted that GAO has no such rule, which can be regarded as a contributing factor to the overabundance of protests at that forum, now numbering in the thousands every year. GAO itself has admitted that protests are a significant burden to its own operations, and has proposed an (admittedly small) filing fee to help offset its costs.64 When contractors have nearly unfettered ability to stop the U.S. government in its tracks at essentially no cost,65 neither a reverse auction nor any other solicitation method is likely to find uniform success. Nevertheless, reverse auctions in general have thus far produced fewer protests, probably because they have typically relied solely on an objective basis for source selection: price. If past performance were added to the mix, though, the relative paucity of reverse auction protests would be unlikely to continue. Adding an integrated, simplified past performance aspect to reverse auctions will likely spawn a considerable amount of protest activity. For such reforms to be effective, however, legislative change on bid protests is needed. Prospects for integrating past performance into reverse auctions would be significantly brighter if bid protests did not stand in the way. low bid t yranny, past performance, and reverse auctions Conclusion Tyranny, like hell, is not easily conquered; yet we have this consolation with us, that the harder the conflict, the more glorious the triumph. What we obtain too cheap, we esteem too lightly; it is dearness only that gives every thing its value. ~Thomas Paine, 177666 All indications are that reverse auctions in federal acquisition are here to stay, if for no other reason than that the current budget climate is conducive to contracting tools like reverse auctions that offer potential savings. At the same time, evaluation of contractor past performance remains a key facet of source selection, and caution abounds concerning the hazard of letting price overshadow other factors. We stand today at the confluence of these trends. If contractor past performance evaluation is to have significant meaning for today’s acquisition, it should encompass reverse auctions in an easily manageable way. This article has presented practical approaches that would enhance our ability to do so. It has been nearly two decades since the Federal Acquisition Streamlining Act of 199467 launched the ecommerce initiative and the renewed emphasis on reporting and evaluating contractor past performance. The federal acquisition system’s guiding principles are themselves aptly stated in terms of performance standards, which include balancing the goals of cost, quality, and timeliness.68 Pursuing the alternatives presented here would help fulfill this fundamental mandate of U.S. government contracting. JCM Endnotes 1. Defense Acquisition University, Reverse Auctioning (Continuous Learning Course 031) (2012), available at www.dau.mil. 2. See Sue Arrowsmith, “Electronic Reverse Auctions Under the New EC Procurement Directives,” Public Procurement Law Review 14(4) (2005): 203–237. 3.B-295463, MTB Group, Inc. (February 23, 2005); affirmed in MTB Group, Inc. v. U.S., 65 Fed. Cl. 516 (2005). 4.B-405688, Encompass Group LLC (December 9, 2011). 5. See Shawn Tully, “Going, Going, Gone!: The B2B Tool That Really Is Changing the World,” Fortune 141(6) (March 20, 2000): 132–145. 6. Defense Acquisition University, see note 1. 7. See Jacob Ruytenbeek, “Reverse Auctions: Turning Winners into Losers,” Contract Management (October 2012), 40–45; and David C. Wyld, “Procuring Dollar and Cost Savings: A Case Study of the Implementation of Reverse Auctions in the Federal Government,” International Journal of Managing Value and Supply Chains 1:2 (December 2010): 1–25. 8. See Olivia Korostelina, “Online Reverse Auctions: A Cost-Saving Inspiration for Businesses,” Dartmouth Business Journal (2012), available at http://dartmouthbusinessjournal.com; General Services Administration, “Local Energy Initiative Saves Millions at Federal Facilities” (2012), available at www. gsa.gov/portal/content/137511; Sarah Chacko, “Agencies Realize Cost Savings Through Reverse Auctions,” Federal Times (June 25, 2012), available at www.federaltimes.com; Fedbid.com, “Buyer Frequently Asked Questions,” available at www.fedbid.com/buyers/government/faq/; Robert Brodsky, “Study Hails Use of Online Reverse Auctions,” Government Executive (January 2011), available at www. govexec.com; Whitney E. Brown and Lana D. Ray, “Electronic Reverse Auctions in the Federal Government” (2007), Naval Postgraduate School MBA Professional Report, available at www.dtic.mil/cgi-bin/GetTRDoc?AD=AD475963; and Defense Acquisition University, see note 1. 9. See Defense Logistics Agency, “Reverse Auctions Become Mandatory for Competitive, High Cost Contracts” (2012), available at www.dla.mil/DLA_Media_Center/Pages/ newsarticle20120911049.aspx; Defense Logistics Agency, “DLA Troop Support Subsistence Saves $5 Million on FirstStrike Rations Buy” (2012), available at www.dla.mil/ DLA_Media_Center/Pages/newsarticle201208270851. aspx; General Services Administration, “Local Energy Initiative Saves Millions at Federal Facilities” (2012), available at www.gsa.gov/portal/content/137511; and General Services Administration, “DFAS Gets ‘Best Buy’ Through Government’s Largest Ever On-Line Reverse Auction” (2000), available at www.gsa.gov/portal/content/100610. 10. See Moshe E. Shalev and Stee Asbjornsen, “Electronic Reverse Auctions and the Public Sector: Factors of Success,” Journal of Public Procurement 10:3 (2010): 428-452; and Brown and Ray, see note 8. 11. See Stephen P. Gennett, “Reverse Auction Bidding Can Bite Back,” Carolinas AG (2012), available at www.cagc.org. 12. See Wyld, note 7; and Brown and Ray, note 8. 13. See Chacko, note 8. 14. See Associated General Contractors of America, “Oppose Reverse Auctions to Procure Construction Services” (2012), available at www.agc.org. 15. See Steve Kelman, “VA and Reverse Auctions: What’s Up?” Federal Computer Week (March 13, 2012), available at www.fcw.com; Michael O’Connell, “Reverse Auctions Not All a Bed of Roses, One Expert Says,” Federal News Radio (June 20, 2012), available at www. federalnewsradio.com; and Ruytenbeek, see note 7. 16. See Defense Logistics Agency (September 22, 2012), note 9. 17.Elena Katok and Achim Wambach, “Collusion in Dynamic Buyer-Determined Reverse Auctions,” article submitted to Management Science, manuscript no. MS-00699-2008, available at www.utdallas. edu/~emk120030/collusion_post.pdf. 18. See Gennett, note 11. 19. See Matthew Weigelt, “VA Halts Reverse Auctions, Citing ‘Violations’ of Contract Hierarchy,” Federal Computer Week (March 7, 2012), available at ww w.fcw.com. Journal of Contract Management / Summer 2013 13 low bid t yranny, past performance, and reverse auctions 20. See Brown and Ray, note 8. 21.See Small Business Administration, “Impact of Reverse Auctions on Small Businesses” (January 21, 2012), available at www.sba.gov/advocacy/816/42071. 22. See Matthew Weigelt and Camille Tutti, “VA Resumes Reverse Auctions, but Questions Linger,” Federal Computer Week (May 1, 2012), available at www.fcw.com; and Department of Veterans Affairs, “Updated Policy and Procedures for Using Reverse Auctions (VAIQ 7220215)” (April 3, 2012), available at www.va.gov/oal/pps/flash12-14.asp. 23. See Defense Logistics Agency (September 12, 2012), note 9. 24. See Phyllis Anzalone, “Sealed-Bid vs. Reverse Auction: Purchasing Electricity,” NBIZ Magazine (Spring 2007), available at www.nbizmag.com; Susan L. Turley, “Wielding the Virtual Gavel—DOD Moves Forward with Reverse Auctions,” Military Law Review 173 (September 2002): 1–67; and Korostelina, see note 8. 25. uShip, “Learn More,” available at www.uship.com. 26. See Jack Horan and John Ziegler, “Fair Performance Evaluations Revisited,” Contract Management (October 2012: 84–88; and Kara M. Sacilotto, “Challenging Past Performance Evaluations: FAR Processes and Claims before the Court of Federal Claims and the Boards of Contract Appeals,” Briefing Papers 11-10 (2011). For some recent bid protests on past performance evaluation, see B-406894, NSR Solutions (September 20, 2012), and B-407061, LOGMET LLC (October 17, 2012), available at www.gao.gov. 27. See Matthew Weigelt, “Bill Strips Contractor Reviews from Past Performance Evaluations,” Washington Technology (March 1, 2012), available at www.washingtontechnology.com. 28.Senate Bill S.2139, “The Comprehensive Contingency Contracting Reform Act of 2012,” Section 224. 29. Department of Defense, “Contractor Past Performance Reporting—4th Quarter 2012,” Director, Defense Procurement and Acquisition Policy, Memorandum (October 11, 2012), available at www.acq.osd.mil/dpap/; Department of Defense, “Contractor Past Performance Reporting—3rd Quarter 2012,” Director, Defense Procurement and Acquisition Policy, Memorandum (July 11, 2012), available at www.acq.osd.mil/ dpap/; Department of Defense, “Contractor Past Performance Reporting—2nd Quarter 2012,” Director, Defense Procurement and Acquisition Policy, Memorandum (April 26, 2012), available at www.acq.osd.mil/dpap/; Department of Defense, “Improving Contractor Past Performance Assessments,” Director, Defense Procurement and Acquisition Policy, Memorandum (February 24, 2011), available at www.acq.osd.mil/dpap/. 30.See Stan Soloway, “Doing the Low-Price Limbo?” Washington Technology (October 1, 2012), available at www. washingtontechnology.com; and Daniel P. Dwyer, “Who is the Lowest Responsible Bidder?” Litigation (2010), available at www.utbf.com/litigation/page/2/; see also Ruytenbeek, note 7. 31.See FedBid, note 8. 32. DHS/CBP solicitation number PR20068291. 33.Turley, see note 24. 34.Naval Supply Systems Command, “Reverse Auctions— Frequently Asked Questions” (2012), available at 14 Summer 2013 / Journal of Contract Management www.navsup.navy.mil/navsup/ourteam/ navsupwss/business_opps/auctions/faq. 35.At FAR 13.106-2(b)(3) and 15.304(c)(3). 36.See discussion in Turley, note 24, at 60. 37. See Brown and Ray, note 8. 38.B-406966.3, Kingdomware Technologies (November 27, 2012). 39.See Robert E. Lloyd, “Acquisition Reform Using the Vickrey Auction Technique,” Proceedings of the 1997 Acquisition Research Symposium (Washington, DC: DSMC/NCMA, 1997): 337–344; David Lucking-Reiley, “Vickrey Auctions in Practice: From Nineteenth-Century Philately to Twenty-First Century E-Commerce,” Journal of Economic Perspectives 14:3 (2000): 183–192; and Defense Acquisition University, note 1. 40. See Brown and Ray, note 8. 41. See Lucking-Reiley, op. cit.; and Michael H. Rothkopf, “Thirteen Reasons Why the Vickrey-Clarke-Graves Process is not Practical,” Operations Research 55:2 (2007): 191–197. 42. Office of Federal Procurement Policy, “Improving Contractor Past Performance Assessments: Summary of the Office of Federal Procurement Policy’s Review, and Strategies for Improvement” (January 21, 2011), available at www. whitehouse.gov/omb/procurement_index_memo/. 43.See Steve Kelman, “How to Make Reverse Auctions Even Better,” Federal Computer Week (April 8, 2011), available at www.fcw.com; and Luther D. Tupponce, “The Missing Link in Federal Procurement Evolution: Online Commercial Seller Rating Systems for Commodity Buys,” Contract Management (2006): 51–57. 44. See Ruytenbeek, note 7; and Horan and Ziegler, note 26. 45. Tupponce, note 43. 46. Ibid. 47. See Department of Defense, “Class Deviation—Performance Reporting Thresholds,” Director, Defense Procurement and Acquisition Policy (September 13, 2012), available at www.acq.osd.mil/dpap/; and Department of Defense, “Class Deviation—Past Performance,” Director, Defense Procurement (January 29, 1999), available at www.acq. osd.mil/dpap/dars/classdev/deviations/99o0002.pdf. 48. See David Travis, “ISO 13407 is Dead. Long Live ISO 9241-210” (2011), available at www.userfocus. co.uk/articles/iso-13407-is-dead.html. 49. See Steve Kelman, “The Return of the Protest,” Federal Computer Week (April 2, 2007), available at www.fcw.com. 50.See Kathleen Miller, “As U.S. Government Contracts Dwindle, Losers Protest More,” Washington Post (April 29, 2012), available at www.washingtonpost.com; and Jason Miller, “Analysis: Friction Increasing Between Agencies, Vendors,” Federal News Radio (December 5, 2011), available at www. federalnewsradio.com/index.php?nid=851&sid=2657365. 51.GAO, B-158766, “Bid Protest Statistics for Fiscal Years 2008-2012” (November 13, 2012), available at www. gao.gov; “Bid Protest Statistics for Fiscal Years 20072011” (November 11, 2011), available at www.gao.gov. low bid t yranny, past performance, and reverse auctions 52.See Stewart Macaulay, “Freedom from Contract: Solutions in Search of a Problem?” Wisconsin Law Review, (2004): 777–820. 53.Wifcon (Where in Federal Contracting), “FAR 15.305(a) (2)(ii) Past Performance/Experience—Comptroller General—Key Excerpts” (2012), available at www.wifcon.com/pd15305a2ii.htm. 54.Bob Lohfeld, “How to Avoid a Contract Protest,” Washington Technology (March 22, 2012), available at www.washingtontechnology.com. 55.Turner Construction Co. v. U.S., 94 Fed. Cl. 561, 581 (2010); affirmed, 645 F. 3d 1377 (Fed. Cir. 2011). 56.See Gregory A. Garrett, Shaw H. Cohe, and Robert A. Burton; “U.S. Federal Government Procurement: Common-Sense Improvements to Save Taxpayer Dollars”; Contract Management (March 2012): 12–15. 57. 41 U.S.C. 413. 58.OFPP, “Test Plan of Nuclear Regulatory Commission Pursuant to Federal Acquisition Streamlining Act of 1994,” 64 Federal Register 13823 (March 22, 1999). 59.Garrett et al., see note 56. 60.See Steven M. Maser, Vladimir Subbotin, and Fred Thompson; “The Bid-Protest Mechanism: Effectiveness and Fairness in Defense Acquisitions?” (2012); available at www.willamette.edu/~smaser/The%Bid-Protest%20 Mechanism.pdf. To be effective, the bond would have to be substantial, above and beyond the minimal filing fee recently proposed by GAO. For a discussion of the problem of self interest by protesters, see Robert E. Lloyd, “Efficiency, Justice, and Rent Seeking in Federal Contract Dispute Resolution,” Conflict Resolution and Public Policy, Miriam K. Mills (ed.) (New York: Greenwood Press, 1990): 101–114. 61.In England and many other countries, the loser in litigation pays the costs of the winner. See Walter Olson, “Loser Pays,” Point of Law (2004), available at www.pointoflaw.com/loserpays/overview.php. 62.Maser et al., note 60, at 10. 63.Available at www.uscourts.gov/uscourts/RulesAndPolicies/ rules/2010%20Rules/Civil%20Procedure.pdf. 64.See Nick Taborek, “Pay-Up-or-Shut-Up Fee Proposed for Federal Contracting Protests,” Bloomberg (November 19, 2012), available at www. bloomberg.com/news/print/2012-11-19/. 65.FAR 33.103(f), 33.104(b), and 33.104(c) prevent or suspend contract awards when bid protests occur. 66.Thomas Paine, The Crisis (Chehalis, WA: Big Fish Publishing, 2010 (1776)): 1. 67. 41 U.S.C. 401. 68.See FAR 1.102-2. Journal of Contract Management / Summer 2013 15
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