Save Money. Quality Service. Immediate Results.
We are experts in Business Process and Knowledge Process
Management, helping companies reduce operating costs.
Knowledge
Experience
Processes & Systems
Security
Talent
Results
Offices
San Francisco Office
San Francisco, CA 94133
Phone: +1 415 738 6940
Sa
on ve up
ope
t
r at o 50%
ing
cos
ts
San Francisco
Argentina Facility
Belgrano 180, 2nd. Floor
Córdoba, X5000, Centro
Phone: +54 351 569 3076
[email protected]
www.talentisbpo.com
Córdoba,
Argentina
Services
Accounting and Administration Processes
Contact Center Services
We help Accounting and Administration Managers
by performing:
Talentis BPO integrates a set of services to ensure
that your most valuable clients are satisfied.
Our value proposition includes:
- Collection and Processing of Bills and Receipts
- Expense and Budget Management Control
- Accounts Payable and Accounts Receivable Processing
- Order Entry and Management (Purchase and Delivery)
- Capture / Processing of Accounting and Financial Data
- Back-office Management
- Third Party Quality Process and Analysis
- Corporate Support
- Provider Support
- Branch Support
- Affiliate Companies Support
- Corporate Client Support
- Technical Assistance and Support
Knowledge Processes (KPO)
Content Management Processes
Talentis BPO provides human talent, knowledge and
advanced analysis tools for optimizing your
operating processes.
Web Content Management Process
- Bilingual Web Information Management (English/Spanish)
- Web Content Moderation
- Catalog Updating: Images, Text, Prices, Link management
- Content Integrity Management
- Link Consistency Validation
- Statistical Models for Sales Forecasting
- Corporate Processes Modeling and Simulation
- Budget Model Development
- Estimation of Demand Functions and Elasticity
- Statistical Analysis and Reporting
- Prices and Fares Optimization
- Optimization of Logistics and Resource Utilization
Processes
Document and Data Process Management
Talentis BPO provides an end-to-end solution for
Document and Data Management, covering:
- Scanning and Document Management
Digital Storage
- Data Entry Processing (from Digital or Physical
data sources)
- Database Consistency Analysis
- Reporting and Database Management Services
- Analytics and Statistical Processes
Process Documentation Management
We provide Bilingual (English/ Spanish) process
documentation including procedure manuals, standard
operating procedures (SOPs), process charts, service
manuals and user manuals. Talentis BPO adds value
through version control tools and change control
management processes that ensure content consistency.
Our Difference = Our People
1. Sources of
Candidates
- Agreements with
local universities
- Local Ads
- Referrals
- Talent database
3. Group Interview
2. Phone Interview
- Language
skill test
- Initial check of
profile
- Check address
and proximity
- Punctuality
- Leadership skills
- Team work
- Initiative
- Following instructions
5. Specific skill tests
6. Background checks
- Office software
- Typing
- Final English test
- Other specifics
- References
- Criminal records
- Drug test
- Medical check
7. Welcome interview
- Company overview
- Hiring terms
agreement
- Compensation
agreement
- Team welcome
4. Individual Interview
- Previous experience
- Profile matching
- Re-check interest
- English skills
- Hiring terms
- Immediate availability
We attract, encourage
and retain talent
with the goal of
providing them the
best place to work
in Córdoba.
Benefits
Talentis BPO partners will benefit in 3 areas
Company Value Benefits
Reduce costs and improve
profitability
Achieve quality and operating
excellence
Ensure security and
confidentiality of your
information
Skills Benefits
Expand operating skills of
your company
Focus more energy on
the company's core business
Create value for clients
Other Differentiators
Talentis BPO combines the following strengths to deliver
added value from areas and functions where our client are
not experts.
Knowledge of Spanish Speaking Market
Management Team Experience and Leadership
Best Practices in Human Talent Management
Specialization in Transitioning, Optimization and Process
Management
Innovation in Process Management Technologies
We are process specialists delivering value to our clients
Strategy Benefits
Have access to knowledge
that was previously unavailable
Incorporate business
analysis tools
Have the knowledge and tools
to make smart and
strategic decisions
For more information please contact us: Ph.: +1 415 738 6940 (San Francisco) - Ph. +54 351 569 3076 (Argentina) - [email protected]
Location
Jesuit Block
Córdoba: An outsourcing
powerhouse. Why?
Personnel. Our English and Spanish-speaking staff have soft
accents.
Education. Córdoba has 6 universities and over 150,000 students,
creating a well-educated talent pool. The English language schools rank
among some of the best in the world.
Track Record. Córdoba has an established outsourcing
industry employing 17,000 specialists and over 40,000 in greater
Argentina.
Price. Prices in Cordoba are competitive with India and other countries.
In addition, the recent currency devaluation in Argentina has
allowed us to become even more competitive.
Stability. Córdoba is the 2nd largest city in Argentina and boasts a
developed high-tech infrastructure and redundant systems.
Multinational companies like Visa and American Express already
depend on Córdoba for strategic outsourcing initiatives.
Time Zone. Argentina is in a time zone that mirrors North
America making it easier to communicate in real-time.
Córdoba
Palacio Ferreyra Art Museum
Córdoba hills
Peatonal de Córdoba
International tourism
Córdoba is the second most visited
place in Argentina by foreign tourists.
The local "Cordobeses" are very
friendly to tourists and will make
them feel at home during their
visit to Cordoba.
C
ó
r
d
o
b
a
i
s
w
f
o
e
r
l
l
i
t
k
s
n
o
o
u
w
t
d
n
o
o
r
a
c
t
i
i
v
n
i
t
t
i
e
h
s
e
h
i
l
l
s
Tango: typical
Argentine dance
Population: Córdoba city: 1.3 MM
Human Capital: The city of Córdoba is regionally well-known for its
academic and scholastic tradition.
- 6 universities
- 150,000 students
- More than 100 degrees and specializations
- More than 15,000 professionals in postgraduate levels
The most important universities in Cordoba are:
- National University of Cordoba - Catholic University of Cordoba
- National Technological University - Universidad Siglo 21
- Universidad Blas Pascal - Aeronautic University Institute
Florida Street (Bs. As.)
Argentina
Population: 40 MM
Etnography: Argentina is considered a country of immigrants.
Most Argentines are descended from colonial-era settlers and of
19th and 20th century immigrants from Europe.
Education: The country has a literacy rate of 97%.
Public education in Argentina is tuition-free at public universities.
There are thirty-eight public universities across the country, as well
as numerous private ones.
Nueva Córdoba neighborhood skyline
Glaciar Perito Moreno
Patagonia Argentina
Advantages of Argentina
Cultural affinity
Convenient time zones
Large bilingual population
Large labor pool available
High literacy rates
Government support
Experience in outsourcing
Night view
M
e
n
d
o
z
a
h
o
a
f
s
v
h
i
n
u
e
n
y
d
a
r
r
e
d
d
s
s
a
n
d
w
e
x
i
c
n
e
e
l
r
l
i
e
e
n
s
t
t
o
v
i
s
i
t