ACCOMPLISHMENT
CHANGE
CHALLENGE
GROWTH
AN N UA L R E P O RT
Accomplishment, Change, Challenge and Growth
Floyd County Hospital began accepting
In addition, our Palliative Care program
patients on July 4, 1942. It was the
received a LIVESTRONGTM grant, and Ricky
community’s hospital, built with voter-
Knight, director of Coordinated Care, was
approved tax dollars to meet the health
named a Georgia Hospital Hero. Finally,
care needs of a growing community.
Floyd received international recognition.
Representatives of The Breast Center
Although no longer supported by tax
at Floyd traveled to South Korea to
dollars, Floyd Medical Center remains the
sign an agreement to teach the staff at
community’s hospital. Floyd is the region’s
Presbyterian Medical Center in Jeon Ju how
largest employer with the largest payroll.
to implement a breast health care program
Babies begin their lives here, and families
that can provide diagnostic results within
turn to us for preventive care, urgent care,
24 hours.
emergencies, surgery, and physical and
emotional healing.
Floyd continued its tradition of reinvesting
resources in the community. The newly
Every day we touch thousands of lives,
renovated and expanded Emergency Care
and we are committed to providing great
Center opened. Floyd Primary Care and
service with every encounter. We firmly
Floyd Urgent Care relocated to a new
believe every patient should have access
facility in Rockmart. And, a new Emergency
to quality health care, and we seek to
Medical Services station opened at Polk
continuously develop our services to ensure
Medical Center.
that this happens.
The agreement to lease and manage
In 2012, our efforts were recognized
Polk Medical Center grabbed headlines
by our peers. Our Inpatient Diabetes
in 2012, and rightfully so. Approximately
program, Primary Stroke Center and Spinal
45,000 Polk County patients come to Floyd
Surgery program all earned important
County for health care. The decision to
recognition. The Floyd Center for Bariatric
pursue this agreement was vital to both the
Surgery and The Breast Center were each
Floyd and Polk communities to ensure the
recognized for a second time as Centers of
long-standing relationship between Polk
Excellence, and the Floyd Family Medicine
County patients and Floyd providers would
Residency program earned accreditation
continue. Ultimately, the Polk County
from the National Committee for Quality
Hospital Authority chose Floyd, and a key
Assurance. The Joint Commission Center
provision in the agreement is that a new
for Transforming Healthcare invited Floyd
hospital will be built between Cedartown
to participate in an initiative to reduce
and Rockmart. It will provide emergency
sepsis mortality.
care, expanded inpatient and outpatient
Our job is to be responsive and responsible
services, and surgery in a convenient and
in meeting those needs, and one of our
easily accessible location. The application
key objectives is to have Floyd services
to build the hospital has been approved,
not only at Floyd Medical Center and Polk
and construction will begin in mid-2013.
Medical Center, but also at other locations
throughout the region.
Looking forward, we are in a time of
unprecedented change. The passage of
Floyd is led by boards that work to ensure
the Patient Protection and Affordable
the connection between the community and
Care Act has ushered in a new era for
Floyd is ever present. Photos of our board
medical care. The list of changes and
members can be found on pages 21 and
requirements is exhaustive. To name a few:
22. New to our boards are Bruce Casey, Lee
elimination of pre-existing conditions and
Cummings, Darroll Freeman, Dr. Dan Hanks,
plan maximums, extension of coverage to
Dr. Richard Jewell, Larry Kuglar, David
young adults, Medicaid expansion, health
Newby, Frank Shelley and Harold Wyatt.
insurance exchanges, mandated health
care coverage, required coverage for
Finally, it is important to note that in
employees of companies with more
2012 a momentous change occurred on
than 50 workers, Accountable Care
our board. Our long-time chairman of
Organizations, Patient-Centered Medical
Floyd Healthcare Management Inc., Roger
Homes, pay for performance and bundling
Sumner, stepped down. He will continue
services for billing.
to serve as a board member as Dr. George
Bosworth takes on the role of chairman.
Floyd’s response to the new environment
Read more about Mr. Sumner’s dedication
is to continue to do what we do well and
and accomplishments on page 23.
to carefully step forward. We don’t know
how all of this is going to play out, but we
The leadership and dedication of 2,700
do know that everyone eventually needs
Floyd and Polk employees helped us
health care and emergency services. We
navigate 2012, now defined as a year of
know that babies will continue to be born
accomplishment, change, challenge and
and that diseases and illness will always be
growth. Keep reading to learn more about
with us. The need for health care services
this past year and what we are planning
will continue.
for 2013.
2
New in 2012
New Primary Care and
Urgent Care Facility in Rockmart
Emergency Care Center
Expansion
Construction was completed on a new
Floyd Medical Center’s Emergency Care
Primary and Urgent Care facility in
Center underwent major changes in 2012.
Rockmart in 2012. The new center is part
The $6 million renovation included a
of a strategy to expand Floyd’s presence in
new entrance, expanded waiting area,
Polk County. The building is located at the
additional triage rooms and 12 additional
intersection of U.S. Hwy. 278 and Georgia
patient rooms, bringing the capacity to 52.
Hwy. 113.
Other changes included improvements to
The larger, more convenient location
the registration area, physicians lounge,
houses the practices of Floyd Primary Care
radiology and stat lab.
family medicine specialist Dr. Thomas
Garcia, physician assistant Stephanie
Floyd is the service area’s only state-
Hyson-Guevara, nurse practitioner Caye
designated Level II Trauma Center.
Burch and urgent care physicians Dr. Greg
Therapy & Rehab also has an office in the
New EMS Station at
Polk Medical Center
new facility.
Floyd Medical Center’s Emergency Medical
Matechak and Dr. Leia Dawson. Physical
Service (EMS) opened a third Polk County
location at Polk Medical Center in April
2012. This new station provides the
department with a Cedartown location
to better meet the needs of residents in
western Polk County. Floyd also has two
emergency medical stations in Rockmart.
3
Polk Medical Center:
The Next Phase
Construction of the new Polk Medical Center is expected to start in late summer or early
fall of 2013 and last 12 to 14 months.
Architectural drawings are being finalized, and financing is being secured.
The new hospital complex will include a medical office building, which will contain primary
care physician offices and outpatient services. The campus will be located three miles from
the existing hospital, closer to Rockmart, on U.S. Hwy. 278.
4
New in 2012
Joint Replacement Center Opens
In April, the east wing of the fourth floor
Floyd Center for Joint Replacement. The
Joint Commission Certification
for Spinal Surgery
center contains 16 patient rooms and an
Floyd earned The Joint Commission’s Gold
activity room and gym used for patient
Seal of Approval™ for its Spinal Surgery
rehabilitation.
program by demonstrating compliance with
of Floyd Medical Center became the
The Joint Commission’s national standards
The center’s goal is to help patients regain
for health care quality and safety in disease-
mobility and return to a more active
specific care.
lifestyle. It provides total hip replacement,
total knee replacement, shoulder surgery
To earn this certification, Floyd’s Spinal
and treatment for other joint-related issues.
Surgery program underwent a rigorous
on-site survey. A team of Joint Commission
expert surveyors evaluated Floyd for
compliance with standards of care specific to
the needs of patients and families, including
infection prevention and control, leadership
and medication management.
5
Level III Neonatal Intensive
Care Unit
Floyd Medical Center advanced to a Level
III Neonatal Intensive Care Unit in 2012.
This enabled Floyd to increase the offerings
of care with two specific modalities not
previously performed at Floyd. One is
the use of High Frequency Oscillatory
Ventilation (HFOV). This allows for the safe
removal of carbon dioxide and increased
delivery of oxygen while protecting
the immature lung from stretching and
tearing.
Expansion of Preoperative
Evaluation Center
The second therapy is the use of inhaled
The Preoperative Evaluation Center
nitric oxide. This advanced therapy delivers
underwent major renovations in 2012.
nitric oxide through a ventilator directly to
The center doubled its space, adding
the baby’s lungs. This treatment helps relax
more rooms for evaluations and a larger
the muscles and blood vessels surrounding
remodeled waiting room, which is more
the lungs to promote increased circulation.
visible to patients. The center is located on
the first floor of 330 Physicians Center.
6
Awards & Achievements
The Breast Center at Floyd
First in Georgia to be Named
Certified Quality Breast Center
of Excellence
The outstanding care provided at The
Breast Center at Floyd earned recognition
from the National Consortium of Breast
The Breast Center at Floyd
Collaborates with Korean
Hospital
Centers as a Certified Quality Breast Center
of Excellence, the consortium’s highest
certification level.
Representatives from Floyd Medical
Center traveled to Presbyterian Medical
It recognizes The Breast Center’s
Center in Jeon Ju, South Korea, to sign
performance as being in the top 25
a memorandum of understanding that
percent of all quality measures, including
includes a visit to our facility in 2013.
mammography, biopsy and pathology, as
measured by the consortium’s National
The hospital is interested in replicating
Quality Measures for Breast Centers
The Breast Center’s unique model of
program.
comprehensive care and rapid diagnosis
time.
Floyd is the only breast center in Georgia
to hold the certification and is one of
The delegation included Kurt Stuenkel,
only 21 breast centers in the nation to
President and CEO, Dr. Dee Russell, Chief of
be a Certified Quality Breast Center of
Medical Affairs, and Aimee Griffin, director
Excellence.
of The Breast Center at Floyd as well as
Harbin Clinic physicians Dr. Paul Brock and
Dr. Jim Crane.
7
Statewide Patient Safety
Award for Diabetes Care
The Partnership for Health and
Accountability (PHA) presented its
prestigious Quality and Patient Safety
Award to Floyd Medical Center for its
project that reduced medication errors.
The project, titled “Inpatient Diabetes Care:
Building a Framework for Excellence,”
won second place in the Hospitals with
Greater than 300 Beds category.
Collaborative Bariatric Surgery
Programs Earn Center of
Excellence Designation
These annual awards recognize Georgia
Floyd and Harbin Clinic’s collaborative
in reducing the risk of medical errors and
bariatric surgery programs earned
improving patient safety and medical
recertification as a Bariatric Surgery
outcomes.
health care organizations for achievement
Center of Excellence® from the American
Society for Metabolic and Bariatric Surgery
(ASMBS).
Dr. Ryland Scott, Harbin Clinic general
surgeon, directs the Harbin Clinic Bariatric
Center and is the Medical Director and
primary surgeon for the Floyd Center for
Bariatric Services.
To maintain the Bariatric Surgery Center
of Excellence designation, Floyd, Harbin
and Dr. Scott underwent a series of site
inspections during which all aspects of the
program’s surgical processes were closely
examined, and data on health outcomes
was collected.
8
Awards & Achievements
Palliative Care Grant
Floyd Medical Center’s Palliative Care
program is among four programs in the
Southeastern United States to receive a
$10,000 Livestrong Community Impact
Project grant.
Grant recipients were determined
Family Medicine Residency
Clinic Earns Three-Year
Recognition
through an online voting campaign. Floyd
The Family Medicine Clinic operated by
employee intranet.
promoted the campaign on Facebook,
Twitter, YouTube and on the organization’s
the Floyd Family Medicine Residency
program has earned a three-year Patient-
The Livestrong grant will be used to help
Centered Medical Home Accreditation
Floyd’s Palliative Care program achieve
from the National Committee for Quality
Advanced Certification for Palliative
Assurance.
Care. This Joint Commission designation
acknowledges hospitals that are providing
The accreditation recognizes practices
that use the Patient-Centered Medical
Home model, an evidence-based, patientcentered process that focuses on highly
coordinated care and long-term patient/
physician relationships. A clinician-led care
team provides all the patient’s health care
needs and coordinates treatments across
the health care system.
The process is designed to improve the
quality and efficiency of care by promoting
partnerships between individual patients
and their personal physicians. This
relationship is fostered through open
scheduling, expanded hours and the use of
proven health information systems.
9
quality palliative care programs.
Primary Stroke Center
Receives Joint Commission
Reaccreditation
Floyd Medical Center’s Primary Stroke Center
earned renewed advanced certification
from The Joint Commission, in conjunction
with the American Heart Association.
Coordinated Care Director
Wins Statewide Hero Award
The certification recognizes centers that
Director of Coordinated Care Ricky Knight,
term success in improving outcomes for
R.N., was awarded the prestigious Georgia
stroke patients. Floyd underwent a rigorous
Hospital Heroes Award at the Georgia
on-site review with an expert from The
Hospital Association’s (GHA) annual
Joint Commission.
have the critical elements to achieve long-
luncheon, December 4, in Atlanta.
Primary Stroke Centers access resources
Knight, who was one of only 10 individuals
from across a hospital and act as a central
statewide to receive the award, was
point for stroke treatment. As a result,
recognized for his extraordinary dedication
stroke patients are quickly identified and
to the care of patients and compassion for
diagnosed, rapidly receive the best and most
their families.
appropriate treatment, experience fewer
complications and go home from
Knight is known as a dedicated teacher
the hospital earlier.
and mentor. He developed a comprehensive
orientation program for new case
managers and utilization reviewers, and he
visits staff daily to facilitate any processes
and find teachable moments.
10
Community Benefit
The Floyd health care system, which, for the purposes of this report, includes Floyd Medical
Center, Floyd Behavioral Health Center, Floyd Primary Care, Floyd Urgent Care, Floyd
Outpatient Surgery Center, Floyd Physical Therapy & Rehab, Heyman HospiceCare and
numerous ancillary services, is vital to Rome, Floyd County and the entire Coosa Valley.
The Georgia Hospital Association estimates that Floyd generates more than $504.6 million in
economic activity in the state, including a $137 million annual payroll and benefits, as well
as purchases and other business relationships. The organization also is Floyd County’s largest
employer, with more than 2,700 employees.
2,718
49
Employees
29
Primary Care Physician offices
Primary Care and Urgent Care locations
$504.6
Million
Economic activity in Georgia
11
Services
Floyd’s health care system provides a complete continuum of medical care to serve the health
care needs of individuals in Northwest Georgia and Northeast Alabama through 49 physician
offices at 29 primary care and urgent care locations, as well as diagnostic services, hospice,
behavioral health and hospital services.
At the hub is Floyd Medical Center, a 304-bed, full-service, acute care hospital and regional
referral center that includes Joint Commission-certified specialty programs in stroke care, hip
replacement surgery, knee replacement surgery and spinal surgery; a Bariatric Surgery Center
of Excellence; and The Breast Center at Floyd, which is a Breast Imaging Center of Excellence
and a Quality Breast Center of Excellence. In addition, Floyd is a state-designated Level II
Trauma Center, and provides a Level III Neonatal Intensive Care Unit (NICU). Floyd also has
specialty centers for pediatrics, and wound care and hyperbarics. Floyd is uniquely positioned
to provide the full circle of care from prenatal care to grief support, including the following
medical specialties and services:
• Alcohol and Chemical Dependency
• Level II Trauma Care
• Bariatric Medicine, Surgery and Aftercare
• Maternity
• Behavioral Health
• Neurology
• Cardiac Catheterization
• Neuropsychology
• Cardiology
• Neurosurgery
• Cardiac Rehabilitation
• Occupational Medicine
• Diabetes Care
• Oncology
• Echocardiography
• Orthopedics
• Emergency Care
• Pediatrics
• Family Medicine
• Pediatric Intermediate Care
• Family Medicine Residency Program
• Pharmacy, Inpatient and Outpatient
• Gynecology
• Pulmonary Rehabilitation
• Hospice
• Radiology
• Hospitalist Care
• Inpatient Rehabilitation
• Hyperbarics and Wound Care
• Outpatient Rehabilitation
• Intensive Care
• Sleep Disorders
• Interventional Cardiology
• Surgery, Inpatient and Outpatient
• IV Therapy
• Urgent Care
• Laboratory
• Vascular Surgery
• Level III Neonatal Intensive Care Unit
12
Community Benefit
Community Service
Individually and corporately, Floyd continues to be actively involved in the communities
where it has a presence, lending leadership, time and other valuable resources to efforts
to improve the quality of life for families in Northwest Georgia and Northeast Alabama.
In FY 2012, the organization’s outreach into the community, along with the provision of
trauma and neonatal intensive care services, touched more than 230,000 people through
educational programs and screenings, physical examinations for athletes, childbirth classes,
support groups and publications. Floyd employees and volunteers contributed 138,743.25
hours to community endeavors at an expense of $1,188,997:
• 264 individuals learned about pregnancy,
• Medical residents provided free sports
labor, delivery and newborn care through
physicals for 2,063 area high school and
Floyd Medical Center’s childbirth classes at
college athletes at a cost of $5,248.
a cost to the organization of $8,812.
• 9,909 people received free or discounted
services at community health fairs at a cost
of $38,626.
• Floyd staff members provided assistance
to organizations such as Toys for Tots and
the Alzheimer’s Association, spending 174
hours at a cost of $17,570.
• Support groups for individuals experiencing
grief and those recovering from stroke
reached 102 people at a cost of $2,284.
• Floyd.org, Floyd’s website, was a resource
with 178,416 unique visitors seeking health
information at a cost of $49,835.
• Working with 645 nursing students, Floyd
staff members provided 73,700 hours of
• Floyd staff members worked 516 hours
clinical education at a cost of $482,057 to
at community events, football games,
the organization. Many of these students
athletic events, environmental clean-up
eventually accept jobs in our service area,
projects, fairs and festivals, providing
providing much-needed medical expertise
medical coverage at these events at a cost
in our primary and secondary service areas.
of $46,248.
• 4,435 students learned about automobile
• Working with 182 clinical students in such
areas as physical therapy, nutrition services
safety, bicycle safety and safe play from
and the pharmacy, Floyd staff members
Buckle Bear; Floyd, the Little Green
provided 40,715 hours of clinical education
Ambulance; and emergency personnel at a
at a cost of $266,309.
cost of more than $10,791.
• Working with 106 medical students
studying to become physicians, Floyd staff
members provided 19,400 hours of clinical
education at a cost of $126,892.
13
Indigent Care
Perhaps most significant is Floyd’s continuing commitment to provide comprehensive health
care services to all individuals regardless of ability to pay. In FY 2012, $57.29 million in
unreimbursed care was delivered to individuals in the form of traditional charity care and
through public programs and services. The value of all community benefit activities combined
totaled $61.87 million.
While these statistics represent our best efforts to quantify the myriad of
services Floyd and its employees provide, the numbers in this report
cannot fully tell the story of Floyd and its community service.
$57.29
million
Unreimbursed care delivered
14
Community Benefit
Technology
Floyd is committed to incorporating technology into the medical setting to enhance
screening and diagnostics, and to improve and ensure patient safety. In FY 2012, Floyd
began implementing the third of three phases to bring Electronic Medical Records (EMRs)
fully into the organization. Customized, computer-based modules ensure patients are
properly identified, that appropriate medicines are dispensed, that the correct services are
ordered and performed, and that bills accurately reflect the services provided. The result is
instantly accessible information that already has impacted the areas of quality and safety.
The third phase of this initiative will fully incorporate physicians into the process.
In FY 2012, Floyd added three new diagnostic tools:
Electromagnetic Navigation Bronchoscopy allows physicians to locate and biopsy spots
on patients’ lungs using a high-tech navigation system and a tiny catheter. Floyd is only the
second Georgia hospital to use this minimally invasive tool, which uses a patient’s natural
airways to access lesions that previously were either impossible or difficult to reach. The
procedure can result in a quicker diagnosis and treatment of lung cancer.
Open-concept, high-field magnetic resonance imaging (MRI) provides clearer images,
eliminates the enclosed feeling that claustrophobic patients find uncomfortable and includes
a dedicated breast imaging table that provides the ability to focus scans on breast tissue.
Three-dimensional, low-radiation dose computed tomography (CT) provides
diagnostic imaging to larger patients and includes the ability to create higher quality,
three-dimensional images of a patient’s anatomy, using radiation doses of 30 to 50 percent
less than previously available to patients in the region.
In addition, our website, www.floyd.org, serves as an instant reference to the community,
providing access to information about health concerns through our health library and
information about Floyd services. We use social media such as YouTube, Facebook, Twitter and
Linkedin to find new ways to talk to our customers and direct them to quality health care.
15
Industry Leader
Floyd is a recognized state and national leader in customer satisfaction and employee
satisfaction, and our comprehensive health care services have earned Floyd regional, state
and national accolades and certifications:
• 2012 Partnership for Health and
• 2011 VHA Georgia Regional Leadership
Accountability Quality and Patient Safety
Award for Most Sustainable Clinical
Award for Inpatient Diabetes Care
Improvement process
• 2012 Livestrong Community Impact Project
grant for Palliative Care
• 2011 VHA Georgia Regional Leadership
Award for Most Transferable Clinical
Improvement process
• The Floyd Family Medicine Clinic
earned Patient Centered Medical
• 2011 VHA Georgia Regional Leadership
Award for Best Overall Clinical
Improvement process
• 2011 VHA Georgia Regional Leadership
Award for Most Innovative Operations
process
• 2011 VHA Georgia Regional President’s
Home Accreditation from the National
Award for winning an award in all
Committee for Quality Assurance
categories
• 2012 Georgia Society for Healthcare
Marketing and Public Relations. Nine
Target Awards for excellence in public
relations and marketing efforts.
• Disease-Specific Certification from The
Joint Commission for Spinal Surgery,
Inpatient Diabetes Care and Stroke Care
• 2011 VHA Georgia Regional Leadership
Award for Best Clinical Results and
Outcomes
16
Community Benefit
Outreach
As a community hospital, Floyd is continuously looking for opportunities to reach further
into our community to meet the needs of the full spectrum of individuals who seek medical
care in northwest Georgia and northeast Alabama. We currently have several outreach
programs aimed at improving access to health care in our community.
Floyd County Clinic and We Care program
The Floyd County Clinic, which Floyd Medical Center operates through the Family Medicine
Residency program, had 2,652 outpatient visits in FY 2012. The Clinic provides assistance to
financially and medically indigent patients in an effort to reduce their need for emergency
and inpatient hospital care. During FY 2012, there were 380 outpatient visits through
Floyd’s We Care program. We Care, which is aimed at controlling and ameliorating chronic
conditions with preventive care, assists low-income patients without health insurance or
governmental benefits.
Indigent Outpatient Pharmacy Program
Floyd provides maintenance prescription pharmaceuticals to low-income, uninsured
outpatients at no cost to the patient through its 24/7 hospital pharmacy. Any qualified
low-income patient under the care of any Floyd physician, including the Family Medicine
Residency Program, the Emergency Care Center physicians or Floyd Primary Care physicians,
is eligible to receive the prescribed medications. In FY 2012, Floyd provided more than
$1,700,000 in prescription pharmaceuticals to low-income, uninsured outpatients.
Free Clinic of Rome
Floyd helped to create, contributed supplies and provided seed money to fund the Free
380
Free, We Care
outpatient visits
Clinic of Rome, a local organization that provides free primary medical care to low-income,
uninsured patients in our community. The Free Clinic traces its roots to a volunteer mission
effort to provide basic medical care services to Floyd County’s homeless community. Now
housed at the Floyd County Health Department, patients schedule appointments with
volunteer physicians, dentists and nurses, and receive free lab tests (through the Floyd
Medical Center laboratory) and assistance with prescription medications.
2,652
Free, Floyd County Clinic outpatient visits
17
$1.7 million
Free, prescription pharmaceuticals
Northwest Georgia Dental Clinic
In caring for low-income, uninsured patients through our clinics and the We Care program,
it became apparent that there is also a need for dental care for low-income, uninsured
families in Rome and Floyd County. To help meet this need, Floyd partnered with the
District Public Health office to plan and fund (in part by a Federal grant) the construction
and operation of a comprehensive dental clinic for low-income residents of the region. In
addition, Floyd makes its Outpatient Surgery Center facilities and staff available at no cost
to dental clinic dentists to perform dental surgery on high-risk patients.
Mobile Mammography
Floyd’s Mobile Mammography Coach, equipped with state-of-the-art digital equipment,
seeks to reach out to the mostly rural and underserved areas around Rome. This outreach
program, which began service in November 2008, provided 2,285 mammograms to women
in our service area in FY 2012. Of those, 605 patients were past due for a mammogram; 144
women had never had a mammogram before; and 223 screenings revealed an abnormality
that required further testing. Seven women were diagnosed with cancer as a result of their
visit to the Mobile Mammography Coach. The goal of this program is to reach women who
have never had a mammogram, in the hope of reducing the breast cancer mortality rate
in our region, which is among the highest in the nation. The coach traveled 7,873 miles
in FY 2012 to women in four counties to make mammography and clinical breast exams
convenient for them. This program seeks to provide services and education to these women
with the goal of reducing that mortality rate and improving the lives of these women and
their families.
Mobile mammograms to women in our service area
Screenings revealed an abnormality that
required further testing
Women who had never had a mammogram
Miles traveled
18
Floyd Healthcare Foundation
Since 1979, Floyd Healthcare Foundation has raised more than $10 million for Floyd Medical
Floyd
Healthcare
Foundation
Board of
Directors
Center and its affiliates. In FY 2012, the Foundation raised more than $697,000, including
$302,000 from employees giving through SPIRIT, the Foundation’s initiative to give Floyd
employees the opportunity to invest in their employer. Through SPIRIT, employees support
numerous organizational services and expansions, including the hospital’s main lobby and
Kay Chumbler
Mobile Mammography outreach program, which began in 2008. In 2012, a new branch of
President, Campaign
Vice Chairwoman
SPIRIT was formed at Polk Medical Center. Funds raised there will go toward projects at the new
Ron Tomlinson
hospital. In October 2012, the Foundation hosted the second annual Three Rivers Run, a 5K road
Vice President
race and 2-mile health walk, raising more than $20,000 for The Breast Center at Floyd.
Katey Temple
Secretary,
Robert Battey Fellowship
Co-chairwoman
Brad Roberts
In addition, the Foundation maintains several other programs:
• Kiki’s Kids Camp, a summer camp for children with diabetes. Campers learn how they can
incorporate nutrition and disease management into their lives without sacrificing fun and
Treasurer,
Annual Fund Chairman
Sam Freeman
Immediate Past President
Gardner Wright
Campaign Chairman,
Signature Gifts Chairman
Paige Swiger
recreation.
• Focus on the Future, an endeavor that funds health-related programs for youth in our
community.
• The Diabetes Council of Northwest Georgia, which raises funds for diabetes research and
brings experts and resources into our community.
• A newly formed Polk Medical Center Development Council.
Robert Battey Fellowship
Co-chairwoman
Rob Harbison
Corporate Partners Chairman
Charles Norris
Investment
Committee Chairman
$697,000
Raised by the Foundation
Hal Storey
Diabetes Council of
Northwest Georgia Chairman
Karen Sablon
SPIRIT Committee
Chairwoman
Denise Downer McKinney
Focus on the
Future Chairwoman
Jamie Doss
Planned Giving Chairman
Lauren Adams
Foundation Director,
Ex-Officio Member
Kurt Stuenkel
Floyd President and CEO,
Ex-Officio Member
19
$302,000
Raised through SPIRIT
Health Care Delivery Statistics
Floyd Urgent Care, Cedartown
Bariatric Surgery Cases
Floyd Urgent Care, Rockmart
Births
Floyd Urgent Care, Rome
Cardiac Cath Lab Cases
Floyd Urgent Care, Summerville
Emergency Care Center (ECC) Visits
Urgent Care, Total
Family Practice Visits
Heyman HospiceCare Patient Days
Floyd Behavioral Health Admissions
Floyd Medical Center and Floyd Behavioral Health Admissions
Laboratory Billable Tests
Floyd Medical Center and
Floyd Behavioral Health Patient Days
Outpatient Visits
Radiology Procedures
Floyd Medical Center Patient Days
Surgeries, Inpatient
Floyd Primary Care, excluding Urgent Care
Floyd Urgent Care, Calhoun
Floyd Urgent Care, Cartersville
Surgeries, Outpatient
11,180
Surgeries, Total
20
Leadership
21
George Bosworth, M.D.
Roger Sumner
Chairman, Floyd Healthcare
Management Inc.
Floyd Healthcare
Resources Inc.
Past Chairman, Floyd
Healthcare Management Inc.
Floyd Healthcare Resources Inc.
Mark Manis
Jerry Norman
Chairman, Floyd Healthcare
Resources Inc.
Floyd Healthcare
Management Inc.
Chairman, Hospital Authority
of Floyd County
Floyd Healthcare
Management Inc.
Polk Medical Center Inc.
Harold Wyatt Jr.
Billy Burk, M.D.
Chairman, Cedartown-Polk
County Hospital Authority
Polk Medical Center Inc.
Floyd Healthcare
Management Inc.
Hospital Authority of
Floyd County
Samuel Burrell, Sr.
Bruce Casey
Floyd Healthcare
Resources Inc.
Hospital Authority of
Floyd County
Cedartown-Polk County
Hospital Authority
Polk Medical Center Inc.
Kay Chumbler
Lee Cummings
Floyd Healthcare
Management Inc.
Cedartown-Polk County
Hospital Authority
Polk Medical Center Inc.
Katie Dempsey
Darroll Freeman
Floyd Healthcare
Resources Inc.
Cedartown-Polk County
Hospital Authority
Polk Medical Center Inc.
Garry Fricks
Sam Freeman
Floyd Healthcare
Management Inc.
Floyd Healthcare
Management Inc.
Polk Medical Center Inc.
Floyd Executive
Team
Kurt Stuenkel
President and
Chief Executive Officer
Warren A. (Sonny) Rigas
Executive Vice President/
Chief Operating Officer
Daniel Hanks Jr., M.D.
Carl Herring, M.D.
Floyd Healthcare
Resources Inc.
Hospital Authority of
Floyd County
Floyd Healthcare
Management Inc.
Dee Russell, M.D.
Vice President and Chief
of Medical Affairs
Joseph Biuso, M.D.
Chief Medical Officer
Sheila Bennett
Richard Jewell, O.D.
David Johnson
Cedartown-Polk County
Hospital Authority
Floyd Healthcare
Management Inc.
Hospital Authority of
Floyd County
Vice President and Chief
Nursing Officer
Rick Sheerin
Vice President and
Chief Financial Officer
Alison Land
Vice President
Dan Sweitzer
Larry Kuglar
Timothy Mahanay
Floyd Healthcare
Management Inc.
Cedartown-Polk County
Hospital Authority
Polk Medical Center Inc.
Floyd Healthcare
Management Inc.
Vice President of
Market Development
Greg Polley
Vice President
Kim Scoggins
Administrator,
Polk Medical Center
Wade Monk
John Mayes
David Newby
Legal Counsel
Floyd Healthcare
Management Inc.
Hospital Authority of
Floyd County
Floyd Healthcare
Resources Inc.
Hospital Authority of
Floyd County
Julie Rogers
Frank Shelley
William Wigley
Floyd Healthcare
Management Inc.
Cedartown-Polk County
Hospital Authority
Polk Medical Center Inc.
Floyd Healthcare
Management Inc.
Corporate Compliance Officer
22
Roger Sumner
In stepping down from his role as chairman of Floyd Healthcare
Management Inc. in 2012, Roger Sumner handed to his successor
a 30-year legacy of leadership and direction that has helped Floyd
become a comprehensive health care provider and economic force.
Mr. Sumner has served Floyd as an inspired leader, mentor and
friend, helping guide Floyd from a small town community hospital
into a successful, multifaceted health care organization. Since
1982, he worked tirelessly on Floyd’s behalf, building relationships with elected officials,
businesses and industry to further our mission.
He was instrumental in moving Floyd from an authority-governed organization to a
governance structure that allowed Floyd to focus on growing its business and meeting the
needs of the community. Working with President and CEO Kurt Stuenkel, he helped
create a corporate culture based on the patient experience, employee engagement,
and high levels of employee satisfaction. This helped promote creativity and growth,
resulting in state and national recognition for patient and employee satisfaction, customer
satisfaction, financial performance and clinical, operational and community benefit
excellence.
Convinced that Floyd could improve the resources available to indigent and charity
patients, Mr. Sumner appointed a task force that has improved reimbursement for
indigent care, developed better programs for caring for uninsured patients and improved
accessibility to services. In addition, he worked diligently to keep Floyd moving toward
financial excellence, even as other health care providers saw financial performance falter.
Throughout his tenure, Mr. Sumner has remained accessible and encouraging, listening
to our community leaders, our patients, their families, our staff, our physicians and our
volunteers. His vision and guidance have not only made Floyd an outstanding organization,
his leadership has helped our region be strong economically.
Retired pediatrician Dr. George Bosworth replaced Mr. Sumner as chairman of Floyd
Healthcare Management Inc. Dr. Bosworth also serves on the board of Floyd Healthcare
Resources Inc. He has served on the Resources Board since 1997 and the Management
Board since 2001.
23
Medical Staff
Floyd Medical Center
Medical Staff Officers
2012-2013
Ryland Scott, M.D.
President
W. Barritt Gilbert, M.D.
President Elect
New Physicians 2012
Jennifer Barbieri, M.D
Leia Dawson, D.O.
Secretary-Treasurer
Family Medicine
Physicians
by the Numbers
Active
Leena Dutta, M.D.
Floyd Medical Center
Department Chairmen
2012-2013
Mark Jester, M.D.
Department of Medicine
J. Kelly Mayfield. M.D.
Department of Surgery
Mark Dean, M.D.
Department of Obstetrics-Gynecology
Randy Robinson, M.D.
Department of Family Medicine
Raj. Miniyar, M.D.
Department of Pediatrics
Kevin Phillips, M.D.
Department of Radiology
Steven Hom, M.D.
Department of Pathology
Jodi Kuhlman, M.D.
Department of Anesthesiology
Quresh Bandukwala, M.D.
Department of Psychiatry
Internal Medicine
Tom Garcia, D.O.
Family Medicine
Jason Guyotte, M.D.
Internal Medicine
Sara Harbin, M.D.
Pediatrics
Michael Holcombe, M.D.
Diagnostic Radiology
George Hotz, M.D.
Family Medicine
Muhammad Ishaque, M.D.
Nephrology
Charles Jackson, M.D.
Cardiology
Nadia Meyer, M.D.
Psychiatry
Emily Natarella, M.D.
Anesthesiology
Adanna Nwachukwu, M.D.
Internal Medicine
Ola Okundaye, M.D.
Internal Medicine
Emergency
Cyrus Parsa, M.D.
Cardiothoracic Surgery
Jason Ramirez, M.D.
Family Medicine
Daniela Rusu, M.D.
Anesthesiology
Floyd Soriano, M.D.
Courtesy
Family Medicine
Michelle Strickland, M.D.
Sports and Family Medicine
Bernard Tortorice, M.D.
Anesthesiology
Honorary
Allen Tucker, M.D.
Anesthesiology
Mark Virtue, M.D.
Family Medicine
David Wilson, M.D.
Consulting
Vascular Surgery
Maaya Wilton, M.D.
Dental/Oral
Pathology
Family Medicine Residents
24
Finances
Assets
Current assets:
Cash and cash equivalents
Assets limited as to use
Temporary investments
Patient accounts receivable, net of estimated
uncollectibles of $155,000,000 in 2012 and
$148,000,000 in 2011
Estimated third-party payor settlements
Inventories
Other current assets
Total current assets
2011
$ 21,216,985
7,208,786
$ 10,110,165
10,041,722
49,651,985
47,957,467
10,956,932
10,197,821
9,641,637
6,317,317
98,432,509
84,068,308
40,739,757
43,030,600
Assets limited as to use:
By board for capital improvements
Under malpractice funding arrangement held by trustee
Under indenture agreement held by trustee
4,704,998
5,682,978
10,197,576
9,735,904
Total assets limited as to use
55,642,331
58,449,482
Less amount required to meet current obligations
(7,208,786)
(10,041,722)
Noncurrent assets limited as to use
48,433,545
48,407,760
171,816,042
168,246,690
1,255,540
559,424
3,694,679
5,549,643
$324,231,739
1,295,904
3,645,365
4,941,299
$305,664,057
Property, plant and equipment, net
Other assets:
Unamortized bond issue costs
Due from the Hospital Authority of Floyd County
Other
Total other assets
Total assets
25
2012
Liabilities and Net Assets
2012
2011
$ 1,633,731
13,233,580
7,793,670
2,556,059
$ 2,526,108
11,789,840
7,429,914
2,421,103
7,373,452
10,925,541
9,587,035
6,605,647
8,669,225
11,829,670
53,103,068
51,271,507
130,501,970
32,398,591
8,532,887
112,512,087
13,885,361
216,003,629
186,201,842
108,228,210
119,462,215
$324,231,739
$305,664,057
2012
2011
$344,941,459
$331,080,123
(33,715,038)
(29,913,260)
Net patient service revenue
Other operating revenue
Total revenue, gains and other support
311,226,421
6,729,675
317,956,096
301,166,863
6,823,695
307,990,558
Expenses:
Operating expenses
Depreciation and amortization
Interest
281,734,003
22,277,120
5,929,019
274,750,747
19,438,798
5,728,382
309,940,142
299,917,927
8,015,954
8,072,631
2,431,169
687,254)
3,798,740
-
1,743.915
3,798,740
$ 9,759,869
$ 11,871,371
Current liabilities:
Current portion of long-term debt
Accounts payable
Short-term notes payable
Estimated third-party payor settlements
Accrued expenses:
Salaries and compensation
Employee benefits
Other
Total current liabilities
Due to the Hospital Authority of Floyd County
Long-term debt, net of current portion
Other long-term liabilities
Total liabilities
Net assets - unrestricted
Total liabilities and net assets
Income Statement
Unrestricted revenues, gains and other support:
Patient service revenue (net of contractual
allowances and discounts)
Provision for bad debt
Total expenses
Operating Income
Nonoperating income (expense):
Investment income (loss)
Loss of defeasance
Total nonoperating income
Excess of revenues over expenses
(
26
The Floyd health care system, which includes Floyd Medical Center, Polk Medical Center, Floyd Behavioral
Health Center, Floyd Primary Care practices, Floyd Urgent Care centers, Floyd Outpatient Surgery Center,
Floyd Physical Therapy & Rehab, Heyman HospiceCare and a host of ancillary services, is a vital contributor
to Rome, Floyd County and the entire Coosa Valley region. In addition to health care services in more than
40 specialties, Floyd serves as an economic force and civic leader in the region.
www.floyd.org
healthline 1.800.677.1536