Annual Report
2004-2005
ii
TABLE OF CONTENTS
Table of Contents
Division of Administration
Office of the Chancellor
Office of Public Relations
Office of Grants and External Funding
Office of Multicultural Affairs
Office of the Internal Auditor
Division of Student Affairs
Office of the Vice Chancellor
Office of Admissions/Registrar
Advising Office
Athletics Office
Office of Financial Aid
Office of Student Activities
Recruiting Office
Division of Economic Development
Office of the Vice Chancellor
ACT Center
Community Education
Project MOMS
Workforce Development
Workplace Literacy
Division of Finance and Administration
Office of the Vice Chancellor
Bookstore
Finance Department
Computer Services Department
Human Resources
Office of Physical Plant
Purchasing, Receiving, and Property Control
Office of Campus Security
Division of Academic Affairs
Office of the Vice Chancellor
Division of Behavioral and Social Sciences
Division of Business and Computer Science
Division of Developmental Education
Division of Liberal Arts
Division of Library and Informational Science
Division of Mathematics and Technical Education
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31
35
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43
49
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57
61
71
75
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81
89
95
99
113
115
117
121
123
129
133
137
141
145
147
149
155
163
175
185
199
211
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Division of Off-Campus Programs
Division of Science and Allied Health
Division of Telecommunications
Education Technology
Academic Planning
Institutional Research and Assessment
Appendix A - Addendum to Annual Report
Science and Allied Health Data
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221
235
247
255
261
270
272
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Division of Administration
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2
Division of Administration
Office of the Chancellor
EMPLOYEE LISTING
Professional, unclassified staff
Tom Carleton, M.A.
Cindy Darby, M.A.
Juanita Epps, B.S.
Ellen Hinton, M.S.
John Hoffmann, Ed.D.
Paula Johns, M.A.
Karen J. Musgrove, M.Ed.
Karen Recchia, M.A.
Stan Wilkins, Ph.D.
Tom Williams, M.A.
Classified staff
Jessie Darby, A.D.
Monette Smith, A.D.
DIVISION SUMMARY
Bossier Parish Community College opened the doors of the new campus in January 2005.
The first spring semester boasted a record enrollment. The College has grown from 101
students and eight faculty members in 1967 to over 4,400 students, 103 full-time faculty, and
277 full-time staff in 2005. The state-of-the-art facility has been showcased in Bossier City
as the economic engine to fuel the local economy in Northwest Louisiana. The College will
continue to develop new programs and provide customized training to meet workforce needs
of business and industry in our area.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Tom Carleton, Chancellor - President of Consortium for Education, Research, and
Technology (CERT) 2004/2005
Tom Carleton, Chancellor - 2004 Outstanding Leadership Award from The Alliance for
Education and The Times.
STRATEGIC PLANNING
Department Measurable Strategy
Complete Phase I of New Campus Construction and move the College by January 2005.
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Performance Indicators
Student registration and classes will be held at the new campus for the 2005 spring
semester.
Assessment Results
Phase I of new campus construction was completed by December 2004. The move to the
new campus began after completion of the fall 2004 semester. Spring 2005 registration
and classes were held at the new campus in January 2005.
Changes Based on Assessment Outcomes
Goal Completed
Department Measurable Strategy
Complete Phase 2 of new campus construction by July 2005.
Performance Indicators
The BPCC theatre and gymnasium will be available for classes by the end of the 2005
summer semester.
Assessment Results
The BPCC theatre and gymnasium will be available for classes by the end of the summer
semester. Phase II construction is on-going at the time of this report.
Strategy(ies) for the Future
Complete Phase II construction of the theatre and gymnasium by late summer 2005.
Department Measurable Strategy
Ensure that financial resources are available for students enrolled at Bossier Parish
Community College.
Performance Indicators
Increase in amount of student financial aid available through federal, state, and local
programs.
Strategy(ies) for the Future
Ensure that financial resources are available for students enrolled at Bossier Parish
Community College.
Department Measurable Strategy
Prepare for the SACS Review.
Performance Indicators
Have administrators attend the SACS Annual Meeting and regional workshops.
Assessment Results
Dr. Stan Wilkins, Vice Chancellor for Academic Affairs, and Dr. Barbara Poole, Director
of Institutional Research and Assessment, attended the SACS Annual meeting in Atlanta,
GA, in December 2004. Dr. Poole also attended a SACS workshop at the Southern
Association for Institutional Research (SAIR) in October 2004. The BPCC Accreditation
Liaison Team has been established for the reaffirmation process. Self-Study
subcommittees will be established during the 05/06 academic year.
Strategy(ies) for the Future
Prepare for the SACS Review.
Department Measurable Strategy
Comply with Federal and State mandated reporting for compliance with Master Plans
(LAPAS and IPEDS).
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Performance Indicators
All reporting to LAPAS and IPEDS will be completed on time.
Assessment Results
All LAPAS and IPEDS reporting was completed on time.
Strategy(ies) for the Future
Comply with Federal and State mandated reporting for compliance with Master Plans
(LAPAS and IPEDS).
Department Measurable Strategy
Ensure that all units at Bossier Parish Community College contribute to the annual planning
document Strategies for Success and that these goals correspond to the Master Plan for
Education in Louisiana and the priorities for the Louisiana Community and Technical
College System.
Performance Indicators
Publication of Strategies for Success and the Annual Report of the College, which is
inclusive of all units of the College.
Assessment Results
All departments contribute to Strategies for Success, which was published electronically
for the first time in fall 2004. The Annual Report will be published electronically in July
2005.
Strategy(ies) for the Future
Ensure that all units at Bossier Parish Community College contribute to the annual
planning document Strategies for Success and that these goals correspond to the Master
Plan for Education in Louisiana and the priorities for the Louisiana Community and
Technical College System.
Department Measurable Strategy
Ensure that Bossier Parish Community College is in compliance with policies and procedures
of the Louisiana Community and Technical College System.
Performance Indicators
No negative findings on annual reviews regarding compliance with policies and
procedures of governing boards.
Assessment Results
There were no audit findings for fiscal year 03/04 from the legislative auditor. There were
no recommendations for fiscal year 03/04 from the LCTCS Internal Auditor. Bossier
Parish Community College is consistently congratulated by LCTCS staff for having all
requested reports completed in a timely fashion.
Strategy(ies) for the Future
Ensure that Bossier Parish Community College is in compliance with policies and
procedures of the Louisiana Community and Technical College System.
Department Measurable Strategy
Establish and maintain faculty and/or staff development programs to meet diverse student
population needs
Performance Indicators
List of faculty/staff development programs offered throughout the academic year.
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Assessment Results
The College offered numerous faculty/staff development programs during the 04/05
academic year. The Education Technology Division presented several BlackBoard
training sessions for full-time faculty, adjunct faculty, and staff. In addition, Education
Technology sponsored an interactive demonstration of the new and improved electronic
WhiteBoard training. The Faculty Senate and Student Affairs Division brought in
distinguished speakers. Several faculty conducted "Learning Styles" workshops covering
PLS, CAPS, Thematic Visualization, Simulations, Technology-Room Design, and
Kinesthetic Learning Materials. The Community Education Division presented Dale
Carnegie Training. The Economic Development Division presented an Entrepreneurship
Conference and the Governor's Women's Conference. The Staff Senate also has presented
professional development programs during the academic year. The Advising Center
presented educational programs on Domestic Violence Awareness. The Multicultural
Affairs Office presented numerous programs for faculty, staff, and students to increase
awareness of cultural diversity.
Strategy(ies) for the Future
Establish and maintain faculty and/or staff development programs to meet diverse student
population needs
Department Measurable Strategy
Maintain the number and types of delivery of courses offered by web-based technology.
Performance Indicators
Maintain the numbers of courses delivered by web-based technology.
Assessment Results
The numbers of online courses delivered via web-based technology during spring 2004 to
fall 2005 are as follows: Spring 2004 - 55 online courses delivered; Summer 2004 - 43
online courses delivered; Fall 2004 - 61 online courses delivered; Spring 2005 - 65 online
courses delivered; Summer 2005 - 56 online courses delivered; and Fall 2005 - 66 online
courses delivered.
Strategy(ies) for the Future
Maintain the number and types of delivery of courses offered by web-based technology.
Department Measurable Strategy
Enhance diversity awareness of faculty, staff, and students.
Performance Indicators
Number of multicultural events held.
Assessment Results
The Office of Multicultural Affairs presented the following programs for faculty, staff, and
students to increase awareness of cultural diversity: Martin Luther King Commemorative
Day, Black History Month, Women's History Month, National Poetry Month, Disability
Awareness Month, Disability Awareness Month, Veteran's Day Celebration, Brown Bag
Lunch & Learn, BPCC Students Welcome Back Reception, and Welcome Back for new
and returning students to BPCC.
Strategy(ies) for the Future
Enhance diversity awareness of faculty, staff, and students.
Department Measurable Strategy
Expand marketing strategies to increase enrollment.
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Performance Indicators
Total number of recruitment programs. PRIORITY: Increase enrollment in low completer
programs.
Assessment Results
Bossier Parish Community College held the third annual Senior Fling Day on April
15. The College was visited by 600 seniors from twenty-three (23) different high schools,
coming from Bossier, Caddo, Red River, and Webster parishes. A follow-up to the Senior
Fling was the Community Open House held May 1. This gave parents and interested
citizens the opportunity to visit the campus and see what the College has to offer in
programs and services. The Recruiting Office had a very busy year creating and
implementing five sessions of New Student Orientation/Registration for first-time
freshmen; setting-up recruiting displays at a local mall prior to fall and spring
registrations; hosting fall and spring College Transfer Days for 15 four-year institutions;
conducting tours/presentations for prospective students on campus; setting-up displays and
visiting with new personnel at BAFB; co-hosting the third annual "Senior Fling";
participating in high school fairs, college and career fairs, and trade fairs; presenting
information to high school counselors at LACRAO Articulation Workshops and creating a
display for Black History Month for BPCC students to visit and gather information about
the College.
Bossier Parish Community College enrolled 4,429 students in fall 2004 and 4,412 students
in spring 2005.
Bossier Parish Community College does not have any low completer programs identified
by the Board of Regents. However, the institution identified programs which it felt could
be strengthened with additional publicity/advertising. Accordingly, the College printed
new brochures and push-cards and ran ads in local media outlets. As a result, enrollment
increased in the following programs from 2004 to 2005:
Program
2004
AA Respiratory Therapy
185
CTS Phlebotomy
41
TD Surgical Technology
56
AA Telecommunications
123
AA Industrial Control Systems 26
AA General Science
223
CTS Culinary Arts
18
TD Medical Office Specialist 45
2005
191
49
63
137
32
397
23
56
% Increase
3%
20%
13%
11%
23%
78%
28%
24%
Strategy(ies) for the Future
Expand marketing strategies to increase enrollment.
Department Measurable Strategy
Enhance grant and external funding support of expanding programs at BPCC
Performance Indicators
Report from the Director of Grants and External Funding on awards for existing and new
programs at BPCC.
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Assessment Results
The Office of Grants and External Funding submitted a total of thirty-eight (38) proposals
during the 04/05 academic year. Of those submitted, nineteen (19) were funded for a
combined total award of $1,009,921.
Strategy(ies) for the Future
Enhance grant and external funding support of expanding programs at BPCC
Department Measurable Strategy
Focus institutional efforts on improving retention from fall to spring semester and from fall
to fall semester.
Performance Indicators
Increase in retention rates as measured from fall to spring semesters and from fall to fall
semesters.
Assessment Results
First-to-second year retention of full-time, first-time students decreased by 5% while
retention of other full-time freshmen to next year increased over 2.6%. Retention of all
fall freshmen to spring decreased less than 1%. Although there has been a small decrease
in retention, BPCC has continued to exceed the Noel-Levitz goal of 49% for full-time, first
time students and the Noel-Levitz goal of 42% for other full-time freshmen to the next
year. In an effort to increase retention, the Executive Council is working on a plan to
target at-risk students through early intervention. The plan requires the assistance of
division chairs, faculty, and counselors to make the college experience successful for these
students.
Strategy(ies) for the Future
Focus institutional efforts on improving retention from fall to spring semester and from
fall to fall semester.
Department Measurable Strategy
Serve as an advocate for Bossier Parish Community College in all public venues that affect
the College
Performance Indicators
List of appearances or speaking engagements on behalf of the College.
Assessment Results
The Chancellor represented Bossier Parish Community College at more than 100
meetings/events during the 04/05 academic year. The Chancellor was elected President of
the Consortium for Education, Research, and Technology (CERT) for 04/05, and he was
honored at the Celebrate Leadership Banquet for his outstanding leadership in the
community.
Strategy(ies) for the Future
Serve as an advocate for Bossier Parish Community College.
Department Measurable Strategy
Increase student satisfaction as measured by survey instruments.
Performance Indicators
Percent improvement of CCSE scores. Percent improvement of ACT Student Opinion
Survey scores.
Assessment Results
CCSE and ACT Student Opinion Surveys were administered in March of 2005. Results of
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the surveys are expected by August 2005.
Strategy(ies) for the Future
Increase student satisfaction as measured by survey instruments.
Department Measurable Strategy
Utilize COMPASS testing to place and track developmental students' progress.
Performance Indicators
Monitor students' progress through sequence of developmental education courses.
PRIORITY: To track student performance in college level courses following completion
of developmental courses.
Assessment Results
Student’s academic success depends largely upon accurate placement in the proper
courses. Students who are allowed to enroll in courses for which they are not prepared are
likely to fail and become dissatisfied with the College. To ensure proper placement,
BPCC utilizes the ACT COMPASS placement test and provides cutoff scores that place
students at their optimal academic level. A comprehensive review and research of
placement success is underway at BPCC. The objective of this five semester review is to
determine the accuracy of placement using the subsections of the COMPASS test as
measured by students' academic success in courses they were placed into as well as
subsequent courses in that sequence. This preliminary report has revealed the following:
a. A student placing into a developmental course who enrolls in that course and completes
the course with a C or better is more likely to successfully complete the next course in that
sequence (ex. ENGL 099 into ENGL 101).
b. A student placing into a developmental course who does not enroll in that course,
skipping a course in the sequence, has a 50% chance of not successfully completing that
course (ex. placing into MATH 097 and enrolling in MATH 098).
c. A student placing into a developmental course who does not enroll in that course,
skipping a course in the sequence, if successfully completing the first course appears to
have difficulty completing subsequent courses in the sequence (ex. placing into MATH
097, enrolling in MATH 098 makes a C, and then fails or makes a D in MATH 099).
d. There are a significant number of Fs (failures) in developmental courses (25%).
Further research needs to be conducted into whether these were failures resulting from
suspensions for non-attendance, or from students attending the semester, but failing to
learn the content. Hence, BPCC’s placement procedure is working when students are
enrolled into the course that they placed into and complete that course with a C or better.
Students that skip a course in the placement sequence do not perform as well in the first
course or have difficulty in the subsequent courses in the sequence. Further research needs
to be conducted into the failure rate in developmental courses to determine if this is due to
suspensions for non-attendance.
Strategy(ies) for the Future
Monitor students' progress through sequence of developmental education courses.
Department Measurable Strategy
Review general education competencies for SACS/COC compliance.
Performance Indicators
Establish committee for review of general education competencies and report findings.
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Assessment Results
A faculty committee reviewed the academic competencies established for associate
degrees in the fall of 2004. The committee was made up of representatives from each
degree-granting program. The committee reviewed documents from other institutions and
publications regarding academic competencies. The committee made two
recommendations:
1) to reexamine established competencies and
2) to document competencies in ways other than the final course grade.
During the spring 2005 semester, the academic division chairs began a review of the
competencies and have since redrafted them. From that revision, the division chairs have
been charged with a four-fold assignment:
(1) Review each course master syllabus
(2) Prepare current and relevant learning outcomes for each course
(3) Make changes to each course Student Information Sheet to reflect syllabus changes
(4) Document each master syllabus with the competencies that the course impacts
The divisions will begin this process in the fall 2005.
Strategy(ies) for the Future
Review of Student Information Sheets by division chairs and faculty to determine the
general education competencies each course meets.
Department Measurable Strategy
Expand community recruiting in minority populations.
Performance Indicators
Meeting goals established in the LAPAS operational plan for the College each year (2%
growth in minority enrollment).
Assessment Results
Minority enrollment increased from 1,143 in 03/04 to 1,234 in 04/05. This is an 8%
increase in minority enrollment.
Strategy(ies) for the Future
Expand community recruiting in minority populations.
Department Measurable Strategy
Enhance the diversity of faculty and staff.
Performance Indicators
Number and percent of gender, race, and ethnicity hires.
Assessment Results
7/1/04 to 5/20/05
New Hires
Race
Number
Percent
Black
13
36%
White
23
64%
Number
20
16
Percent
56%
44%
Ethnicity
Number
Percent
10
Gender
Female
Male
Latino
0
0%
Non-Hispanic 36
100%
Strategy(ies) for the Future
Enhance diversity of faculty and staff.
Department Measurable Strategy
Develop additional partnerships with area businesses and industries for workforce training
opportunities.
Performance Indicators
Total number of contracts for workforce training completed with BPCC PRIORITY:
Maintain BPCC as the number one provider of Incumbent Worker Training Grants in the
state. PRIORITY: Showcase the new campus as an excellent facility for local businesses
to utilize for their training needs with emphasis on quality service and just-in-time training.
Assessment Results
BPCC has increased the productivity and company growth of over forty-one companies
through its Incumbent Worker Training Program. Presently, BPCC has seventeen active
contracts totaling $11 million. We are most proud of the fact that many of our companies
are “repeat” businesses, and we have trained over 13,427 employees in the state.
We are equally proud of our contract training arm of the Economic Development Division
which has grown tremendously. We are serving large area companies with just-in-time
training.
On April 6, 2005, Governor Kathleen Blanco visited the BPCC Campus and the BPCC
Workforce Development department. The Governor stated that Bossier Parish
Community College was recognized as having one of the best Workplace Literacy
programs in the state. All departments of Economic Development have as their mission the
re-engineering and re-training of Louisiana’s workforce for an ever-changing global
marketplace.
Strategy(ies) for the Future
Develop additional partnerships with area businesses and industries for workforce training
opportunities.
Department Measurable Strategy
Create programs to allow high school juniors and seniors opportunities to receive college
credit prior to high school graduation.
Performance Indicators
Number of students enrolled in program(s).
Assessment Results
Off-Campus Dual Enrollment 2003/2004 117
2004/2005 47
The decrease in “Dual Enrollment” is a result of lack of qualified instructors in the high
schools. In order to increase the numbers, we are inviting the students to take classes on
the main campus. However, we are will continue to offer Dual Enrollment courses in high
schools where there are qualified instructors, and we will continue to recruit qualified
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instructors for the program.
AIM
2004/2004
2004/2005
124
131
EXCEL
2003/2004
2004/2005
73
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A proposal has been submitted to LCTCS for approval for a “Concurrent Enrollment”
program. This program (if approved) will allow high school students, who have met
eligibility criteria, to take college classes for college credit only. Students will be referred
to the program by high school counselors from area high schools.
Strategy(ies) for the Future
Create programs to allow high school juniors and seniors opportunities to receive college
credit prior to high school graduation.
Department Measurable Strategy
Inform all area legislators of the percentage of Bossier Parish Community College enrollment
who are constituents in their districts.
Performance Indicators
Letter to all area legislators with the number and percentage of student enrollment at
Bossier Parish Community College who are their constituents.
Assessment Results
Letters were mailed to eighty-four (84) representatives, and thirty-five (35) senators on
May 12, 2005, informing them of the number of student enrollment at Bossier Parish
Community College who are their constituents.
Strategy(ies) for the Future
Inform all area legislators of the percentage of Bossier Parish Community College
enrollment who are constituents in their districts.
Department Measurable Strategy
Direct further research and exploration of new degree programs.
Performance Indicators
Number of feasibility studies for new associate degrees and certificate programs.
Assessment Results
The Academic Affairs Division has developed three new programs which were approved
by the LCTCS in 2005: two Certificates of Technical Studies (Technical Diplomas) in
Legal Secretary and Construction Technology, and one Technical Competency Area in
TV/Film Set Construction. Seven programs are being prepared or investigated at the time
of this report.
Strategy(ies) for the Future
Continue to direct research and development of new degree programs.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Division of Administration has had an exceptional year meeting the challenges of
moving to the new campus; preparing for spring 2005 registration; experiencing a record
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enrollment in spring 2005; preparing for the grand opening ceremony/LCTCS Board of
Supervisors meeting and the Community Open House. The College received recognition for
its Workforce Development Program during a visit by Kathleen Babineaux-Blanco,
Governor of Louisiana, and the College ended the semester with a visit from former
Presidential nominee and former United States Senator Robert Dole, who was the guest
speaker at the Spring 2005 Commencement Exercises.
PRIORITIES FOR THE COMING ACADEMIC YEAR
Increase enrollment by developing new programs.
Increase retention by targeting at-risk students early in their education.
Increase faculty/staff development programs.
Increase funding for new programs with grant opportunities.
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Division of Administration
Office of Public Relations
EMPLOYEE LISTING
Professional, unclassified staff
Karen J. Musgrove, M.Ed, Director
Courtenay Sealock, A.B.J.
Classified staff
Laney Boyd
Brenda Wingard, A.S
DIVISION SUMMARY
The Public Relations Office serves as the publication office/media relations office for Bossier
Parish Community College. In 2004-2005, the Office produced the following publications:
2005-2006 General Catalog; all program/degree brochures; the General Brochure; the
recruitment poster; pushcards for all "at risk" programs; fall, spring, and summer Academic
Bulletin and Schedule of Classes; the Employee Directory; fall and spring issues of This is
BPCC; Inside BPCC; E-newsletter; Economic Development Update: Grand Opening
commemorative booklet; and three graduation programs. This totals 46 different
publications.
The Public Relations Office responded to 55 email requests from persons needing college
information. This number has dropped dramatically because the information link on the
college website automatically channels requests to the Recruitment Office.
The Public Relations Office coordinates all memos circulated on campus and off campus.
During this calendar year, 818 memos were posted in the official College memo log. This
memo log has served to be useful to a number of departments on campus.
The Public Relations Office issued 319 press releases to local media and was featured in 340
newspaper articles. The opening of the new campus accounts for the great interest in BPCC
this year.
The Public Relations Office also coordinates the Speakers' Bureau, which is a program of
BPCC personnel who agree to speak to civic and community groups during the year on
various topics. For this calendar year, 42 faculty/staff volunteered their services. Of those
volunteers, 11 spoke to civic or community groups.
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ADVANCED DEGREES OR CERTIFICATIONS
Brenda Wingard: Louisiana Notary Association--licensed notary
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Karen Musgrove: Chancellor's Award for Outstanding Service; Outstanding Administrator
for BPCC (LCTCS Annual Conference); Governor's Steering Committee for Louisiana
Women Leaders
Laney Boyd: Staff Senate Outstanding Classified Member
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Publications 2004-2005
Division of Science/Allied Heath Brochure
Division of Business/Computer Science Brochure
Division of Telecommunications Brochure
Division of Math and Technical Education Brochure
Division of Liberal Arts Brochure
Division of Behavioral and Social Science Brochure
Student Services Brochure
Spring Academic Bulletin 05
This Is BPCC (fall)
Information Booklet (Fast Facts)
Dedication Booklet for Grand Opening
Community Education Brochure
General Brochure
Posters
Folders
Map Postcard
Summer Academic Bulletin 05
Fall Academic Bulletin 05
Pushcards
(6)
General Science – Allied Health
General Science – Natural Science
Honors
Excel for Caddo Parish
Biotechnology
Dietary Management
Pushcards (2)
Teacher Institute
Excel for Bossier Parish
Pushcards (16)
Excel, Off-campus, Teachers Institute
Dual Enrollment, EMT Basic, EMT Paramedic,
Medical Assistant, Pharmacy Technician,
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PTA, Respiratory Therapy, Phlebotomy,
Medical Coding, Medical Transcription,
Surgical Technology, EKG, Medical Unit Coor.
Economic Development Update
This Is BPCC (spring)
Northwestern/BPCC Joint Endeavor
2005-2006 General Catalog
Presentations:
Karen Musgrove
Lions Club (January 6, 2005)
Larry Powell's Telecommunications Class (February 22, 2005)
Optimist Club (March 18, 2005)
Shreveport Chamber Young Leaders (April 14, 2005)
Meetings attended:
Karen Musgrove
Embracing Diversity (8/2004)
Judge Joe Brown Professional Development (9/2004)
Distinguished Speaker Series: "How to S.A.M. Your Goals and Dreams" (9/2004)
Professional Development Series: "Great Customer Service" (10/2004)
BPCC@NSU Signing Ceremony (10/2004)
Staff Senate Professional Development with Patty Tymon
Business and Industry Symposium in Minden (8/2004)
Chamber Education Committee
All Protocol meetings
All Grand Opening Committee meetings
All Community Open House Committee meetings
Christmas Committee meetings
All PR Council meetings as called by the LCTCS
Courtenay Sealock
Embracing Diversity (8/2004)
Judge Joe Brown Professional Development (9/2004)
Distinguished Speaker Series: "How to S.A.M. Your Goals and Dreams" (9/2004)
Professional Development Series: "Great Customer Service" (10/2004)
BPCC@NSU Signing Ceremony (10/2004)
Staff Senate Professional Development with Patty Tymon
Business and Industry Symposium in Minden (8/2004)
All Protocol meetings
All Grand Opening Committee meetings
All Community Open House Committee meetings
Christmas Committee meetings
Blackboard Training (3/2005)
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Laney Boyd
Embracing Diversity (8/2004)
Judge Joe Brown Professional Development (9/2004)
Distinguished Speaker Series: "How to S.A.M. Your Goals and Dreams" (9/2004)
Professional Development Series: "Great Customer Service" (10/2004)
BPCC@NSU Signing Ceremony (10/2004)
Staff Senate Professional Development with Patty Tymon
Business and Industry Symposium in Minden (8/2004)
All Protocol meetings
All Grand Opening Committee meetings
All Community Open House Committee meetings
Christmas Committee meetings
Blackboard Training (3/2005)
All Graduation Committee meetings
Brenda Wingard
Embracing Diversity (8/2004)
Judge Joe Brown Professional Development (9/2004)
Professional Development Series: "Great Customer Service" (10/2004)
BPCC@NSU Signing Ceremony (10/2004)
Staff Senate Professional Development with Patty Tymon
Grand Opening Committee meetings
All Community Open House Committee meetings
Human Resources: Unscheduled Absence Policy" (5/2005)
Hotline training (1/2005)
All Hospitality Committee meetings
IAAP Pelican Chapter monthly meetings and Administrative Professional Day luncheon
Athena Awards luncheon
Presidential visit at Centenary College
STRATEGIC PLANNING
Department Measurable Strategy
Develop and carry-out a comprehensive marketing plan to announce the opening of the new
campus facilities.
Performance Indicators
1. Run radio and television commercials each month.
2. Send out change of address cards to entire PR database.
3. Schedule numerous open houses for various members of the business/education
community.
Assessment Results
1. The PR Office spent approximately $70,000 on radio and television ads announcing the
move to the new campus. The ads ran from September through February. As a result, the
college received a great deal of attention from "the man on the street." By the time we
moved in, the opening of the new campus was no secret.
2. Change of address cards were mailed out to the college's entire database.
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3. A Grand Opening and a Community Open House have been held this spring. All of
these strategies have enhanced the college's image within the area.
Changes Based on Assessment Outcomes
1. For the Grand Opening, over 1,000 people attended despite the frigid temperatures.
2. The Senior Fling, which is the major recruiting event of the year, recorded over 600
student visits from high school seniors from 23 different high schools and 7 parishes. This
is the largest turnout the college has experienced for the Senior Fling.
3. Over 100 people attended the Community Open House, which was held on a Sunday
afternoon.
4. Summer school registration numbers are higher than last summer and the number of
first time freshmen is higher than last summer.
Strategy(ies) for the Future
Increase the number of publications used to advertise "at risk" or new programs on
campus.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
According to the annual report evaluation, the Public Relations Office has gone up in its
overall rating. The rating increased from 3.35 to 3.39 for the 2004-2005 year. The areas that
need attention are availability of supplies/resources and availability of personnel.
Publications are no longer housed in the PR Office--which may account for the lower rating
in that particular area. Availability of personnel is an issue we battle because so much of the
work of the PR Office requires us to be "out of the office." Hopefully, having hired another
individual will eliminate that problem. The comment at the end of the report is greatly
appreciated: "One of the best in Louisiana!"
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Increase our report card rating by a full point.
2. Implement a media luncheon to showcase the college.
3. Increase the number of publications as programs increase
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Division of Administration
Office of Grants and External Funding
EMPLOYEE LISTING
Professional, unclassified staff
Ellen Hinton, B.A., M.A.
Classified staff
Sandra Guy, B. S.
DIVISION SUMMARY
The Director of Grants and External Funding attended several state meetings (including
several Carl Perkins informational sessions), the Board of Regents, and LCTCS. The
Director also attended out-of-state conferences sponsored by National Council of University
Research Administrators, National Association for Career-Technical Education Information,
and Council for Resource Development.
From July 1, 2004, to June 30, 2005, 38 proposals were submitted to sponsors. Nineteen of
these proposals were funded.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Director presented in two sessions at the National Association for Career-Technical
Education Information annual conference held in New Orleans in May 2005--"Perkins
Dollars for BPCC."
LCTCS Leadership Conference, New Orleans, LA, August 15 - 17, 2004
U. S. Department of Education Grant-Writing (FIPSE) Workshop, St. Louis, Missouri,
September 28 - 30, 2004
National Council for University Research Administrators Conference, Washington, D. C.,
October 31 - November 3, 2004
Council for Resource Development Annual Conference, Washington, D. C., December 1 - 4,
2004
Professional Grant Proposal Writing Workshop at University of Louisiana, Lafayette, LA,
January 18 - 21, 2005
National Association for Career-Technical Education Information Annual Conference, New
Orleans, LA, May 10 - 13, 2005
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SIGNIFICANT CONTRACTS OR GRANTS
Agency
Title
Project Director
Requested
Amount
Status
Funded
Amount
$363,963.00
Carl Perkins
Carl Perkins Basic
Grant 2004 - 2005
Ellen Hinton
$279,180.00
Funded
Powers Foundation
A Different Way to
Learn
Donna Earley
$30,000.00
Not Funded
C. Beaird Foundation Literacy Works!
Ellen Hinton
$30,000.00
Not Funded
U.S. Department of Project Success
Education (Student
Support Services - SSS)
Ellen Hinton
$1,200,000.00
Not Funded :
Score of 97
Board of Regents Enhancement
Utilizing Technology
to Enhance Physics
Instruction
Charles Reed
$58,383.00
Not Funded
Board of Regents Enhancement
Mobile Learning
Environment
Richard Robins
$31,340.00
Funded
Board of Regents Support Fund
Technology in
Business Classrooms
Richard Robins
$17,640.00
Not Funded
Board of Regents Support Fund
Computer-based
Developmental
Mathematics
Donna
Densmore /
Frank Viviano
$76,312.00
Funded
Board of Regents Enhancement
A Movie Back Lot
Construction
Larry Powell /
Clifton Cardin
$50,713.00
Not Funded
Board of Regents Enhancement
Professional
Development Skills
(PDS) Workshops
Stephanie
Rogers
$22,740.00
Not Funded
Board of Regents Enhancement
Science Gone Digital
Elaine Cox
$73,596.00
Funded
$65,000.00
Board of Regents Enhancement
Sound Recording
Technology
Larry Powell /
Beverly Wasner
$41,125.00
Funded
$20,000.00
Board of Regents Enhancement
Video and Film Editing Larry Powell /
with the Avid NonBill Bruce
Linear Editing (NLE)
System
$81,131.00
Not Funded
Board of Regents Enhancement
Crafting a Movie
$45,000.00
Not Funded
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Larry Powell
$31,340.00
$62,000.00
Board of Regents Enhancement
Partnerships in
Photography
Larry Powell /
Ellen Hinton
$26,575.00
Not Funded
Board of Regents Enhancement
Training for Hispanic
Population
Kim Nugent /
Shelli Ulrich
$28,735.00
Not Funded
Board of Regents Enhancement
Career Resources
Michelle Faith
$19,672.00
Not Funded
Board of Regents Enhancement
Remedial and
Bilingual/Crosscultural Materials for
the Library
Brenda
Brantley/
Lisa Patton
$20,000.00
Funded
$10,000.00
Board of Regents Enhancement
Behavioral Science
Computer Lab
Brookie Walker
$20,000.00
Funded
$14,000.00
Board of Regents Enhancement
BPCC Honors
Program: Challenging
Tomorrow's Leaders
Holly French /
Barbara Poole
$65,724.00
Not Funded
Board of Regents Enhancement
Enhancement of
Surgical Technology
Al Smith
$84,761.00
Funded
Board of Regents Enhancement
BPCC Industry-Based Lynn Brown
Certification Project 2004-2005
$59,000.00
Not Funded
Board of Regents Enhancement
Training Tomorrow's Terri Mundy
Pharmacy Technicians
$83,191.00
Funded
Board of Regents Enhancement
Laptop Loan Program
for BPCC Students
Ellen Hinton
$22,685.00
Not Funded
Board of Regents Enhancement
A Different Way to
Learn
Lisa Patton
$33,334.00
Funded
Governor's IT
Initiative
Training and
Production of
Individuals with
Industry-Based
Certifications
Lynn Brown
$75,000.00
Not Funded
Governor's IT
Initiative
IT Workplace Skills in Larry Powell
Film and Television
Program Editing Using
Avid Technology
$81,141.00
Funded
Governor's IT
Initiative
Music Recording
Certification
$40,124.00
Not Funded
Larry Powell
$84,761.00
$61,194.00
$30,000.00
$75,000.00
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LCTCS - Carl Perkins Carl Perkins Basic
Grant Carryover
2004-2005
Ellen Hinton
$10,643.00
Funded
$10,643.00
Southern Poverty
Law Center-Mix It
Up Grant
Cindy Darby
$500.00
Funded
$500.00
Ellen Hinton
$38,874.00
Funded
$38,874.00
$45,000.00
Faces of
Diversity:Brown Bag
Lunch Series
LCTCS - Carl Perkins Perkins Incentive
Carl Perkins Leadership
Improving PostAl Smith
secondary Education in
Surgical Technology
$91,761.00
Funded
Carl Perkins Leadership
Increasing Educational Ellen Hinton
Opportunities in North
Louisiana
$30,158.00
Not Funded
Carl Perkins Leadership
Technical Make-Up for Larry Powell
Film and Television
$32,500.00
Funded
$25,000.00
Carl Perkins Leadership
Updates for Medical
Office Specialist
Program
Charlotte Ware
$4,646.00
Funded
$4,646.00
Carl Perkins Leadership
Improving Clinical
Carolyn
Laboratory Instruction Burroughs/
Pam Tully/
Connie Winter
$47,520.00
Funded
$40,000.00
Carl Perkins Leadership
Teacher Preparation General Education
Review
Dawn Young
$33,075.00
Funded
$25,000.00
Board of Regents Management
Enrollment Program
Capital Grant Program Ellen Hinton
at BPCC
$93,436.00
Not Funded
2004-2005 Total
Awards
$1,006,921.00
STRATEGIC PLANNING
Department Measurable Strategy
To increase the number of funded grants.
Performance Indicators
Output: Number of submitted proposals. Outcome: Change in ratio of submitted versus
funded proposals.
Assessment Results
50% of submitted proposals were funded--19 out of 38.
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Changes Based on Assessment Outcomes
In FY 2005-06 Director of Grants will expand opportunities for faculty/staff awareness of
the services provided by the Office of Grants and External Funding to increase
faculty/staff participation in grant activities.
Strategy(ies) for the Future
To increase by 5% the number of funded proposals.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Office of Grants and External Funding continued to expand and improve opportunities
for grant writing activities for all disciplines within the College. The Director continued to
coordinate grant development activities for the College and to encourage, facilitate, and assist
faculty and staff members in their search and application for external funds by providing the
following services:
Grant Development: Requested information, guidelines, and requests for proposals (RFPs)
from government agencies, private foundations, and industries; regularly reviewed
publications, guildelines, and RFPs for possible funding opportunities.
Proposal Preparation: Advised and assisted faculty and staff in developing, organizing, and
writing grant proposals; coordinated college-wide preparation and submission.
Budget Preparation: Provided consultation and assistance in all phases of proposal budget
design, preparation, and presentation; provided assistance in completing all required forms.
Proposal Transmittal: Provided a letter of transmittal authorizing the proposal and giving the
College's endorsement; made copies and transmitted the proposal to the funding
PRIORITIES FOR THE COMING ACADEMIC YEAR
To increase faculty/staff awareness of the services provided by the Office of Grants and
External Funding.
To increase faculty/staff participation in grant activities.
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Division of Administration
Office of Multicultural Affairs
EMPLOYEE LISTING
Professional, unclassified staff
Cindy Darby, M.S.
DIVISION SUMMARY
The Office of Multicultural Affairs sponsored Awareness Month Programs observed by
various ethnic groups. Cindy Darby attended the Conference of Louisiana Colleges and
Universities; Faculty and Staff Development Workshop; Student Success Through Student
Engagement; and Noel-Levitz Retention Strategies Conference.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Certificate of Appreciation - Booker T. Washington High School Honors Program
(Recruitment Event)
Certificate of Appreciation - Southern University-Shreveport Symposium
Commendation - National Bone Marrow Event
Commendation - City of Shreveport (Recruitment Event)
Commendation - Pete Harris (Recruitment Event)
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Conference of Louisiana Colleges and Universities
Noel Levitz Retention Strategies Conference
Faculty and Staff Development Workshop
Student Success Through Student Engagement
Grant Reviewer (Institute of Youth Development)
Grant Reviewer (Bossier Arts Council)
Recruiting: City of Shreveport, Booker T. Washington High School, Pete Harris.
Participated in Symposium at Southern University-Shreveport.
Participated and Planned Blood Testing Drive for National Bone Marrow Registry
SIGNIFICANT CONTRACTS OR GRANTS
Mix It Up Grant (Southern Poverty Law Center)
PROGRAM REVIEW
There was a program review for 2004 and Office of Multicultural Affairs was included on
BPCC Report Card for 2005.
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STRATEGIC PLANNING
Department Measurable Strategy
Enhance the visibility and programs of the Office of Multicultural Affairs.
Performance Indicators
Increased multicultural affairs programming and increased visibility (Events of the Week)
weekly calendar.
Assessment Results
Increased publicity of events by placing events in local newspapers, local television
stations and on BPCC's Smart Channel.
Changes Based on Assessment Outcomes
Review multicultural programming to reflect the diversity of the BPCC community at
large.
Strategy(ies) for the Future
Continue to increase the number of diversity-related speakers and events.
Department Measurable Strategy
Plan multicultural activities and exhibitions; engage outside speakers to educate; celebrate
and honor the diversity of our community.
Performance Indicators
Strengthen involvement in multicultural events with various departments and student
organizations.
Assessment Results
Partnered with various student organizations and departments on campus for multicultural
events for collaboration.
Changes Based on Assessment Outcomes
Explore and expand the involvement of faculty and staff toward focusing on participation
of students and faculty at diversity events.
Strategy(ies) for the Future
Continue to increase the understanding of multiculturalism and diversity.
Department Measurable Strategy
Attend at least one national conference in the field of college student affairs.
Performance Indicators
Attendance at national conference.
Assessment Results
Attended the Conference of Louisiana Colleges and Universities and the Noel Levitz
Conference on Retention.
Strategy(ies) for the Future
Continue to attend national conference on student affairs. Allocate additional resources to
support attendance at conferences.
Department Measurable Strategy
Increase student participation and awareness in multicultural programs, activities, and
seminars on campus and in the community.
Performance Indicators
Number of students attending diversity month celebrations.
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Assessment Results
The average number of students attending the diversity month celebrations increased by
3%.
Changes Based on Assessment Outcomes
Examine what attracts students to our campus and what type of speakers or diversity
events can we implement to meet their needs and make our campus attractive as possible
to students from underrepresented groups.
Strategy(ies) for the Future
Explore and create new strategies that will yield a larger number of students to participate
in diversity programs.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
Multicultural Affairs worked collaboratively with several student organizations and college
divisions this past year, and we were able to host a number of successful events co-sponsored
by various departments.
Cindy Darby, sponsor of the BPCC Gospel Choir, accompanied the Gospel Choir to several
campus and community events.
Ms. Cindy Darby and the Gospel Choir marketed and recruited for the college by
collaborating with the Office of Students Affairs and performing at several
community/college events.
The 2004-2005 academic year was challenging, but it was a year of growth and change.
Furthermore, our uniqueness as a Division of Administration helps to define our on-going
services to the populations we serve.
The areas that need improvement are in the area of collaboration. OMA needs to continue to
network and encourage divisions and student organizations to participate and contribute to
the diversity programs on campus by building campus community. To that end, OMA will
coordinate with the Chancellor upcoming awareness month events for faculty and staff to
attend and encourage faculty to allow students to participate.
OMA will request approval from the Chancellor for a line item percentage of funding from
student activities fees for a Multicultural Speaker Series to bring national speakers to our
campus. Finally, we did not obtain an increase in funding for acquiring national speakers for
a "Diversity Speaker Series," which would create an environment of cultural growth,
sensitivity and appreciation of cultures. OMA obtained scholarships for students in the
Gospel Choir.
PRIORITIES FOR THE COMING ACADEMIC YEAR
• Develop a webpage for Multicultural Affairs and Gospel Choir.
• Attend a national conference on student affairs, retention or campus activity
programming.
• Continue to assist with recruitment, retention, and scholarships for minority students.
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Division of Administration
Office of the Internal Auditor
EMPLOYEE LISTING
Professional, unclassified staff
Juanita Epps, B.S.
DIVISION SUMMARY
Completed in excess of 85% of audit schedule for fiscal year ending 06/30/05. A total of 44
CPE credits were awarded for professional growth through the college and other professional
agencies.
Assisted with the administrative duties of the BPCC Foundation in the absence of the
Director.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Vice President for the Louisiana Association of College and University Auditors, 20042005
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Attended the 48th Annual Conference of Association of College and University Auditors in
Washington, D.C.
STRATEGIC PLANNING
Department Measurable Strategy
Maintain a documented Audit Plan in compliance with general and specific industry
standards that fulfills the expectations and needs of the College and is in agreement with the
provisions of the BPCC Audit Charter.
Performance Indicators
Determine the extent to which College assets are accounted for and safeguarded from
losses of all kinds, and as appropriate, verifying the existence of such assets.
Assessment Results
College assets are appropriately tagged, accounted for and safeguarded.
Changes Based on Assessment Outcomes
Physical inventories are performed by each department unit and verified by Property
Control for annual certification and through Audit sampling.
Strategy(ies) for the Future
100% verification of all assets over $1,000.
31
Department Measurable Strategy
Maintain a documented Audit Plan in compliance with general and specific industry
standards that fulfills the expectations and needs of the College and is in agreement with the
provisions of the BPCC Audit Charter.
Performance Indicators
Determine that College activities are in compliance with College Policies and Procedures,
State and Federal laws and regulations; Contractual obligations, Board Rules and good
business practices.
Assessment Results
Audit tests noted overall compliance with College Policies and Procedures, State and
Federal laws and regulations. The following areas or functions were under audit 20042005: Athletic Department; Bookstore; Bookstore Buy-Back; Payroll; Financial Aid;
Tuition and Fees; Cash Counts; Outside Employment; Technology Fees; and Quarterly
Changes Based on Assessment Outcomes
Discrepancies noted were satisfactorily addressed by management.
Strategy(ies) for the Future
Consider areas of high risk.
Department Measurable Strategy
Maintain a documented Audit Plan in compliance with general and specific industry
standards that fulfills the expectations and needs of the College and is in agreement with the
provisions of the BPCC Audit Charter.
Performance Indicators
Determine the reliability and adequacy of the accounting, financial and reporting systems
and procedures.
Assessment Results
The accounting, financial and reporting systems and procedures are considered adequate
for the period under review.
Changes Based on Assessment Outcomes
No material changes were required.
Strategy(ies) for the Future
Identify procedural changes or changes in employees which would affect the reliability
and adequacy of accounting and financial results.
Department Measurable Strategy
Maintain a documented Audit Plan in compliance with general and specific industry
standards that fulfills the expectations and needs of the College and is in agreement with the
provisions of the BPCC Audit Charter.
Performance Indicators
Determine that the controls in each College Department unit or activity under audit are
adequate, effective, efficient, and functioning.
Assessment Results
No major trends or discrepancies were noted. Controls were adequate, effective and
efficient for areas under audit, except for minor exceptions.
Changes Based on Assessment Outcomes
Management took corrective action, where necessary.
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Strategy(ies) for the Future
Utilize a departmental self-assessment to review areas time will not allow a full scope
audit to be performed.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Audit Division overall has significant cooperation in any audit recommendations to
improve internal controls and operating practices.
PRIORITIES FOR THE COMING ACADEMIC YEAR
Complete Audit Plan for fiscal year 2005-2006.
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Division of Student Affairs
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36
Division of Student Affairs
Office of the Vice Chancellor
EMPLOYEE LISTING
Professional, unclassified staff
Karen Recchia, B.A., M.Ed.
Classified staff
Nathalie Miller, A.A.S.
DIVISION SUMMARY
As of 2004-2005, the Student Affairs Division consists of eight departments: Admissions,
Registrar, Financial Aid, Athletics, Student Activities, Recruiting, Advising/Counseling, and
Job Placement. In the fall of 2004, the Counseling and Career Center was restructured as the
Advising/Counseling Center and was placed under the umbrella of Student Affairs. This was
done to help attain a Student Affairs goal of enhancing educational programs and services
for students. A Director was named for this department, policies and procedures were
created and implemented, and advising training was provided in order to enhance services for
our students.
The Office of the Vice Chancellor for Student Affairs is responsible for the supervision of
the eight departments that constitute the Student Affairs Division. In addition, this office is
responsible for overseeing student judicial affairs; crisis management for students; Family
Educational Rights and Privacy Act (FERPA) compliance; summer, fall, and spring
registration; Athletic Title IX compliance; and publication of documents pertaining to all
aspects of the Student Affairs Division.
One important mission of the Student Affairs Division is to increase student awareness
and stimulate participation by students in seminars, programs, campus organizations, and
activities offered on campus and in the community. During 2004-2005, participation by
students in activities increased by twelve percent (12%). Our new facilities and an increased
support by the Student Government Association helped the Student Affairs Division to
accomplish this mission. The Student Government Association received the Association for
the Promotion of Campus Activities 2005 Programming Event of the Year award for its
efforts in helping us to attain this mission.
Several Student Affairs employees received advanced degrees, awards, and recognitions
as outlined in each department's annual reports. The Student Affairs Division accomplished
its mission of departmental-wide community service with 100% of its employees
participating in at least one community service project. One hundred percent of the staff in
the Student Affairs Division participated in three or more professional development
37
seminars.
The Student Affairs staff held and/or assisted with many events and activities sponsored
by the various departments within the division. Several events of each department include
but are not limited to National Kids Day, Senior Fling, a Voter Registration Drive, College
and Career Fairs, Homecoming Activities, Ms. BPCC Pageant, Pre-Exam Jam, Campus Fest,
Organization Fair, BPCC Talent Show, Financial Aid Planning Fair, Cavalier Express and
SGA Retreats, Safety Awareness Week, Seminars for Athletes, and Athletic Orientation.
The two staff members in the Office of the Vice Chancellor participated in a combined
total of over 130 hours of professional development workshops/training and provided 30
hours of community service.
ADVANCED DEGREES OR CERTIFICATIONS
Nathalie Miller, Associate of Applied Science in Business Administration (May, 2005)
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Karen Recchia:
Chancellor's Award for Administrative/Staff, 2004-2005
Staff Senate Unclassified Employee of the Year, 2004-2005
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Publications:
Student Affairs Division Policy and Procedures Manual
Student Affairs Division Manual
Athletic Policies and Procedures Manual
Athletic Title IX Compliance Manual
Online Student Handbook
Meetings Attended:
Karen Recchia:
Safety/Diversity Training, August 31, 2004
LACUSPA, August 27-29, 2004
Customer Service Seminar, October 4, 2004
LCTCS e-Learning Student Services Work Group, February 14, 2005
Region XIV Athletic Meeting, February 10, 2005
"Follow Your Bliss," April 8, 2005
NATYCAA and NACDA National Athletic Conference, June 11-17, 2005
Student Affairs Division Meetings, fall and spring semesters, 2004-2005
LCTCS Chief Student Affairs Officers' meetings, fall, spring, and summer semesters, 20042005
Allied Health Program Advisory Committees, 2004-2005
Disciplinary Hearing Committee Meetings, fall and spring semesters, 2004-2005
BPCC Planning Council
38
Nathalie Miller:
Safety/Diversity Training, August 30, 2004
LACUSPA, September 27-29, 2004
BPCC College Courses, fall and spring semesters, 2004-2005
Customer Service Training, October 4, 2004
Student Affairs Division Meetings
Disciplinary Hearing Committee Meetings
Senior Fling 2005 Core Group
Ms. BPCC Committee
Presentations:
Karen Recchia:
Top 10 Tips for Job Success
STRATEGIC PLANNING
Department Measurable Strategy
Create an online New Student Orientation program.
Performance Indicators
This strategy will be measured by the number of new students participating in the online
orientation program.
Assessment Results
Because of the preparations to move and the actual move to the new campus as well as the
dramatic changes that had to be made to the registration process and many other processes
within the Student Affairs Division that this move precipitated, this strategy was
postponed until the 2005-2006 academic year.
Changes Based on Assessment Outcomes
Implementation will take place in the 2005-2006 academic year.
Strategy(ies) for the Future
Create and implement the online New Student Orientation program in order to better serve
our incoming students.
Department Measurable Strategy
Educate students in credit card awareness.
Performance Indicators
The success of this strategy will be measured by a feedback survey from students.
Assessment Results
This strategy was not completed in its entirety. The Financial Aid Office hosted a
Financial Aid Planning Fair for students in April 2005 to discuss financial planning and
how to manage money and debts. Approximately 200 students attended this event. In
addition, we placed credit card awareness information on the student publication "Potty
Talk" that was made available on a weekly basis to students. A survey was not given to
students to measure the success of this strategy.
Changes Based on Assessment Outcomes
Students became more aware of the problems with credit card debt and debt management
39
through the efforts of the Financial Aid Office and the "Potty Talk" publication.
Strategy(ies) for the Future
The Office of the Vice Chancellor will host a Credit Card Awareness Week in the 20052006 academic year in order to educate more students about debt management. The
strategy will be measured by the number of students visiting the table and gathering
information during this week.
Department Measurable Strategy
Create a year-round Advising Center for students.
Performance Indicators
The success of the strategy will be measured by the number of students advised per year in
the Advising Center.
Assessment Results
The creation and implementation of the Advising/Counseling Center was completed in the
spring of 2005. A Director of the Advising/Counseling Center was appointed in February
in order to oversee the workings of this department. The number of students served was
increased by nine percent (9%) through April 2005. The total number of students served
for the 2004-2005 academic year will be tallied by June 30, 2005.
Changes Based on Assessment Outcomes
With the creation and implementation of the Advising/Counseling Center, students are
now able to be advised, scheduled for classes, take placement tests and career assessment
tests along with receiving personal and career counseling and ADA services all in one
area. This "one-stop" center for students now functions more efficiently and concisely and
offers a wider range of services to our students.
Strategy(ies) for the Future
It is evident through the increased number of students being served by the
Advising/Counseling Center that another licensed counselor will be required to better
serve the needs of the students. Plans are being implemented to hire another licensed
counselor by spring 2006.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Office of Student Affairs coordinates the daily operations of the eight departments
within the Student Affairs Division, along with the duties of the Senior SIS Systems Analyst.
The Student Affairs Division has had a very successful year. The overall effectiveness of the
Student Affairs Division can be measured by the results of the BPCC Report Card, athletic
team and coach evaluations, the ACT Student Satisfaction Survey, recruiting evaluations,
student organization evaluations, and exit surveys. The Athletic Department, under the
auspices of the Student Affairs Division, monitors its academic progress of student/athletes
through progress reports, attendance in the Learning Center and Library for study hours, and
semester grade checks. According to the IPED report, the Athletic Department has
remarkably improved its graduation rate for student/athletes through these efforts, which
proves the effectiveness of the monitoring process in place. In addition, the Student
Handbook and the Athletic Policies and Procedures manuals are now online and are reviewed
and updated on a regular basis. The online versions of these documents provide access to a
wider range of students, faculty, staff, and the community. The Senior SIS Systems Analyst
has aided each department in automating processes and procedures which also provide easier
40
and wider access to the students and the public, which in turn has drastically improved
customer service. The Financial Aid Department held a Financial Aid Planning Fair for
students to discuss financial planning and how to manage money and debts. Over 200
students attended this successful event. The Admissions/Registrar Office automated several
of its processes in order to better serve the student population. The Advising/Counseling
Center increased the number of students served by nine percent (9%). The Recruiting Office
hosted over 600 hundred students at its most successful Senior Fling. Finally, student
participation has increased by twelve percent (12%) from 2003-2004, which again proves the
effectiveness of the programs and activities offered by the Student Activities Office and the
division as a whole.
PRIORITIES FOR THE COMING ACADEMIC YEAR
To hire another licensed counselor in the Advising/Counseling Center to better serve the
needs of the student population.
To hire an Assistant Director of Student Activities to enhance and expand the activities and
programs offered to students.
To host a Credit Card Awareness Week in order to educate more students about debt
management.
To create and implement an online New Student Orientation program in order to better
educate our incoming students concerning college life and programs and activities available.
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Division of Student Affairs
Office of Admissions/Registrar
EMPLOYEE LISTING
Professional, unclassified staff
Ann Jampole, B.S.
Nicole Shelby, B.S., M.S.
Patricia Stewart B.A.
Classified staff
Yolonda Abner
Johnathan Bott, A.S.
Richard Cockerham, A.S., B.S.
Katherine Sanders
Shirley Walker, A.S., B.S.
Patricia Yorba
DIVISION SUMMARY
The Admissions/Registrar's Office continues to strive to provide and coordinate a registration
process that is consistent with the student needs and to ensure security, confidentiality and
integrity of all student records. The Admission/Registrar's Office has worked hard admitting
and registering students for this school year. The fall 2004 and spring 2005 brought record
numbers of students again for the second year in a row. The students were allowed to drop
classes until the final drop date for the first time on CAVS (Computer Access Verification
System). The students were allowed to order transcripts and pay on-line by using CAVS
(Computer Access Verification System).
ADVANCED DEGREES OR CERTIFICATIONS
Nicole Shelby received her Master of Science Degree in Human Services Administration.
Johnathan Bott is pursuing a B.A. degree from Louisiana Tech University.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Johnathan Bott
Staff Senate Award, May 2005
Richard Cockerham
Vice Chancellor's award (2004-2005)
Patty Yorba
Vice Chancellor's Award (2003-2004)
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SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Presentation
Patricia Stewart
SIS (Student Information System) and CAVS (Computer Access Verification System)
Seminar
Presentation to the juniors and seniors of Claiborne and Webster Parish
Meetings attended:
Yolonda Abner
BPCC-Survivor
"Great Customer Service….In Times Like These" by Craig Pouciau
Top 10 Tips for Job Success by Karen Recchia
Driver Safety Refresher Course - "Next Step Coaching" by Larry Powell
"Follow Your Bliss" : Discovering Your Heroes Journey by Patty Tymon
Human Resource Attendance Meeting
Community Open House
Spring Fling
Johnathan Bott
Student Affairs Division Retreat
Distinguished Speaker Series: Delatorro L. McNeal II
"Great Customer Service …In Times Like These" by Craig Pouciau
Top Ten Tips for Job Success by Karen Recchia
"Follow Your Bliss": Discovering Your Heroes Journey by Patty Tymon
Safety Meeting
MS Word Class
MS Excel
Community Open House
Spring Fling
Richard Cockerham
Student Affairs Division Retreat
Distinguished Speaker Series: Delatorra L. McNeal II
"Great Customer Service…In Times Like These" by Craig Pouciau
Top 10 Tips for Job Success by Karen Recchia
Embracing Diversity by Dr. Andolyn Harrison, Grambling State University
MS Excel
Spring Fling
CEMO/Noel Levitz Conference
Ann Jampole
Student Affairs Division Retreat
Embracing Diversity by Dr. Andolyn Harrison, Grambling State University
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"Great Customer Service…In Times Like These" by Craig Pouciau
Top 10 Tips for Job Success by Karen Recchia
"Follow Your Bliss": Discovering Your Heroes Journey by Patty Tymon
Driver Safety Refresher Course-"Next Step Coaching" by Larry Powell
Community Open House
Spring Fling
Katherine Sanders
Embracing Diversity by Dr. Andolyn Harrison, Grambling State University
"Great Customer Service…In Times Like These" by Craig Pouciau
Survivor Weekend
Top 10 Tips for Job Success by Karen Recchia
"Follow Your Bliss": Discovering Your Heroes Journey by Patty Tymon
Driver Safety Refresher Course-"Next Step Coaching" by Larry Powell
Nicole Shelby
Leadership Development Institute, Baton Rouge
Student Affairs Division Retreat
"Great Customer Service…In Times Like These" by Craig Pouciau
Embracing Diversity by Dr. Andolyn Harrison, Grambling State University
Top 10 Tips for Job Success by Karen Recchia
"Follow Your Bliss": Discovering Your Heroes Journey by Patty Tymon
Driver Safety Refresher Course-"Next Step Coaching" by Larry Powell
Community Open House
Spring Fling
Patricia Stewart
Student Affairs Division Retreat
Top 10 Tips for Job Success by Karen Recchia
"Follow Your Bliss": Discovering Your Heroes Journey by Patty Tymon
Driver Safety Refresher Course "Next Step Coaching" by Larry Powell
Community Open House
Senior Fling
Shirley Walker
Student Affairs Division Retreat
"Great Customer Service…In Times Like These" by Craig Pouciau
BPCC Survivor
Top 10 Tips For Job Success by Karen Recchia
"Follow Your Bliss":Discovering Your Heroes Journey by Patty Tymon
Spring Fling
Patty Yorba
Student Affairs Division Retreat
BPCC Survivor
Embracing Diversity by Dr. Andolyn Harrison, Grambling State University
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Top 10 Tips for Job Success by Karen Recchia
PROGRAM REVIEW
The Admissions/Registrar's Office was audited in August 2004 and had no findings.
The Louisiana Department of Veterans Affairs audited the VA (Veterans Affairs) approval
records in June 2005 and the VA area of the Admissions/Registrar's Office had no findings.
We are proud of these accomplishments.
STRATEGIC PLANNING
Department Measurable Strategy
Provide and coordinate a registration process that is consistent with the students needs.
Performance Indicators
Implement a student evaluation that is given to the students who advance register and
attend general registration.
Assessment Results
An evaluation tool has not been implemented at this time.
Strategy(ies) for the Future
Implement a student evaluation that is given to the students who advance register and
attend general registration.
Department Measurable Strategy
Increase student awareness of the admissions policies needed to attend Bossier Parish
Community College.
Performance Indicators
There will be a report generated that will show how many students have been e-mailed and
how many students have responded to the e-mail about the admissions policies.
Assessment Results
A report was generated with the statistics from the emails for the fall 2004 and spring 2005
semesters. Student contacts numbered 13,624 and the total number of emails sent were
16,806. The students received emails concerning missing documents, advanced
registration, ACT/Placement and hours of operation. Also, correspondence through the
mail was sent to students who were missing documents and about the changes in the
ACT policies.
Changes Based on Assessment Outcomes
The Admissions/Registrar's Office will continue to add information to the email and
correspondence when policies change.
Strategy(ies) for the Future
The Admissions/Registrar's Office will continue to use student email and correspondence
by mail to explain the admissions policies to the students.
Department Measurable Strategy
Timely and accurate reporting of enrollment information for students seeking veteran's
benefits.
Performance Indicators
A report will be generated to show who are the veterans and when the veterans have been
certified by the Veteran's Administration Coordinator.
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Assessment Results
This goal has not been achieved.
Strategy(ies) for the Future
Timely and accurate reporting of enrollment information for students seeking
Veteran's benefits
Department Measurable Strategy
Ensure student access to their records online under the CAVS (Computer Access Verification
System).
Performance Indicators
Results will be measured by the number of students who access the CAVS (Computer
Verification System).
Assessment Results
The Admissions/Registrar's Office has worked closely with the Computer Department to
make sure that each student has access to his/her records. The students can go to Building
F and view their records through the CAVS system at the computers set up in the lobby by
the Admissions/Registrar's Office. The students can look at the information from home.
The students may go to the TRC lab in the library or to any computer lab and access their
records. There are no statistics to show how many students use the CAVS (Computer
Access Verification System).
Changes Based on Assessment Outcomes
The Admissions/Registrar's Office will receive reports showing statistics from the
Computer Department concerning how many students log into CAVS and what the
students are accessing.
Strategy(ies) for the Future
The Admissions/Registrar's Office will try to ensure privacy of the student records that are
accessed from CAVS.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Admissions/Registrar's Office continues to look for ways to improve the registration
process. The Admissions/Registrar's Office is using student email to get information out to
the students about missing documents. The office continues to send out information about
what the student needs to complete requirements for admissions. The Admissions/Registrar's
Office has contacted by mail 13,624 students about records, and 16,806 emails have gone out
about missing documents since September 2004.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Coordinate with the SIS Systems Analyst to make the application for admissions available
to students on the CAVS (Computer Access Verification System) and also allow the students
to pay for the application on-line.
2. Continue to find ways to make the registration process better for the students.
3. Continue to find ways to make the Admissions/Registrar's Office process more effective.
4. Continue to update and improve procedures for the Admissions/Registrar's Office.
5. Continue to find ways to make sure that the student records are accurate and secure.
6. Continue to strive for excellent customer service.
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Division of Student Affairs
Advising Office
EMPLOYEE LISTING
Professional, unclassified staff
Michele Faith, LPC, LMFT, NCC
Morris Robinson, M.A.
Linda Hunter Scott, M.A.
Classified staff
Kathy Busch, A.A.
Cynthia Robinson, A.A.
DIVISION SUMMARY
The Advising/Counseling Center is responsible for five key areas which provide services to
BPCC students: academic advising, career counseling, personal counseling, students with
disabilities, and job Placement. This year, the student traffic increased by nearly 24%. The
Center received a Board of Regents Grant for $10,000 for counseling supplies. The Center
was able to purchase numerous materials for student needs to include career assessments and
counseling resources. The Office for Students with Disabilities sponsored "Diversity in
Disabilities," which featured guest speakers from the Shreveport-Bossier area. The Job
Placement Office hosted a number of recruiting events, an annual Job Fair, and seminars on
resume and interview skills and dressing for success.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Michele Faith: Board of Regents Grant for Counseling Resources, $10,000; Louisiana
Career Development Association Member-at-Large
Kathy Busch: Bossier Chamber of Commerce Award - Member of the Diplomat Team of the
Quarter, Oct-Dec, 2004
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Publications
Michele Faith:
Advising Center website updates and revisions, July 2004
Counseling Services Policy & Procedure Manual, May 2005
Morris Robinson:
Spring Fest, April 2005
Career Day, April 2005
Transfer Day, April 2005
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Phi Theta Kappa Induction Seminar, May 2005
Pre-exam Jam, May 2005
Students with Disabilities Policy and Procedures Manual ADA/ 504, May 2005
Students Grievance Procedure/ADA 504, May 2005
Meetings Attended
Michele Faith:
Back to School Night, July 2004
Advisor Training on Student Information System, July 2004
Back to School Bash and Organization Fair, August 2004
Welcome Back Reception, August 2004
Division Chair Training for Advisors, September 2004
Customer Service Seminar, October 2004
Next Step Coaching, November 2004
Staff Senate Luncheon, November 2004
Press Conference, November 2004
Ellen Hill, LDI Leadership Development, January 2005
Grand Opening, February 2005
Student Affairs Division Meeting, Nov 2004, March 2005
Women’s History Month, March 2005
Senior Fling Committee, March 2005
Public Open House, May 2005
Retention Committee Meetings, 2004-2005
Louisiana Counseling Association, monthly, 2004-2005
Kathy Busch:
Bossier Chamber of Commerce Diplomat Team Leadership Meetings: August 13, 2004,
September 10, 2004, October, 2004, November 12, 2004, December 3, 2004, January 14,
2005, and March 18, 2005
Bossier Chamber Of Commerce Diplomat Monthly Brown Bag
Meetings: August 25, 2004, September 22, 2004, October 25, 2004, November 17, 2004,
December 15, 2004, January 19, 2005, February 23, 2005, March 23, 2005, and April 27,
2005
Cynthia Robinson:
Diversity in Disabilities, April 2005
Morris Robinson:
Financial Aid Appeals, 2004-2005
Student Life committee, 2004-2005
ADAPTS Organization, 2004-2005
Linda Hunter Scott:
Financial Aid Appeals Committee Meetings: Monthly
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National Tech Prep Meeting: September 2004
Planning Meeting: October 2004
NAACP Meeting: February 2004
ADAPTS Meeting: February 2004
Presentations:
Michele Faith:
Career Assessment, September 2004
Domestic Violence Awareness, October 2004
Sexual Assault Awareness, October 2004
Kathy Busch:
Resume Skills, October 28, 2004
Dress for Success, November 11, 2004
Resume & Interview Skills, ALHT 109, Nov. 3, 2004
Resume & Interview Skills, ALHT 109, Nov. 8, 2004
Resume & Interview Skills, ALHT 109, Nov. 9, 2004
Interview Skills, February 13, 2005
Resume Writing, February 27, 2005
Culinary Arts, Resume/Interview Skills, March 17, 2004
Guest: Todd Roberts, Boomtown Casino
Resume/Interview Skills, Allied Health, April 6, 2004
Resume/Interview Skills, Allied Health, April 27, 2004
Resume/Interview Skills, Allied Health, 2 classes, April 28, 2005
Resume/Interview Skills, Allied Health, May 9, 2005
Resume/Interview Skills, Allied Health, 3 classes, May 10, 2005
Morris Robinson:
“ADA & Alternatively- Able Student” Fall 2004
Independent Living Skills, Fall 2004, Spring 2005
“Disabilities Awareness”/ Faces of Diversity in conjunction with the office of
Multicultural Affairs, April 2005
Linda Hunter Scott
Study & Test Taking Tips, September 7, 2004, February 1, 2005
Depression and its Treatment, Sept. 28, 2004, March 15, 2005
Time Management, October 19, 2004, February 15, 2005
Career Assessment, February 22, 2005
Domestic Violence Awareness: March 8, 2005
BPCC Open House for Juniors from Claiborne Parish High School, March 23, 2005
Sexual Assault Awareness, April 5, 2005 – Guest Speaker
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SIGNIFICANT CONTRACTS OR GRANTS
Michele Faith
Board of Regents Grant for Counseling Resources, $10,000
STRATEGIC PLANNING
Department Measurable Strategy
Provide academic support and guidance to students in the decision-making process related to
major choice and academic programs.
Performance Indicators
The number of students who obtain academic support and guidance and who are advised in
the Advising and Counseling Center.
Assessment Results
There were 539 students who received academic advising during this academic year, a
14.7% increase over the previous year.
Strategy(ies) for the Future
Provide academic support and guidance to students in the decision-making process related
to major choice and academic programs.
Department Measurable Strategy
Provide a broad range of counseling services to BPCC students.
Performance Indicators
The number of students who receive personal counseling, career counseling, and special
services. The number of seminars provided during the academic school year.
Assessment Results
There were 152 students who received personal counseling. The number of seminars
presented to students on campus were 24 including presentations on time management,
study skills, career assessment, depression, anxiety, domestic violence, sexual assault,
birth order, resume writing, dress for success, interview skills, ADA and the alternatively
able student, and disability awareness.
Strategy(ies) for the Future
Provide a broad range of counseling services to BPCC students
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Advising Center which includes Academic Advising, Career Counseling, Personal
Counseling, Students with Disabilities, and Job Placement continues to grow with
professional development through education and training and community service rendered
among the Shreveport/Bossier area.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. To complete the Advising Center one-stop-shop model by incorporating placement testing
services to better serve the BPCC student population.
2. To increase the total number of students receiving services as enrollment rises.
3. To increase retention efforts by continuing to provide quality student services.
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4. To continue offering the Career Exploration course for undecided BPCC students and
AIM students.
5. To continue utilizing counseling resources purchased with monies from the Board of
Regents grant.
6. To broaden seminar offerings tailored to traditional, non-traditional, and minority student
needs.
7. Continue updating the Advising Center webpage to include all services offered and
resources available throughout the Shreveport/Bossier Community.
8. Job Placement will continue to use PowerPoint presentations during resume and interview
skills workshops, and attending Chamber of Commerce ribbon cuttings, TLAs (The Last
Appointment), and other meetings and volunteer work with the Bossier Chamber of
Commerce and throughout the community.
9. Growth and wider visibility continues with ADAPTS, American Disabilities and
Accessible Personal Training Services, formed by students for students with special needs
and will continue to recruit new members with activities and fundraisers to follow.
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Division of Student Affairs
Athletics Office
EMPLOYEE LISTING
Professional, unclassified staff
Karen Recchia, BA. M.Ed
Martha Belk
Karen Jackson, BS, MA
Elliott Sampley, BA, MS
Aaron Vorachek, BS, MS
Tony Salim, BS
Louis Bonner, BS
Jeff Moore, BS, M.Ed
Shelley McMillian, BS
Mike Aguilar, AD
Ashley Grisham, BS, M.Ed
William Galloway, BS
DIVISION SUMMARY
The Athletic Department has had a very successful year. Accomplishments: Improved
graduation rates and GPAs for student/athletes; Educational Counselor for Athletics
instituted seminars, progress reports, and academic advising for student/athletes. Selected
staff attends regional and national conferences and quarterly meetings. Athletic foundation
has made plans to expand the board in the near future, and plans are in the works for
upcoming fund raising events. The Athletic Policy and Procedures are now online. Softball
had an outstanding season. The team was ranked 9th in the nation for two consecutive
weeks, finished 3rd in Region XIV conference and set a new school record of 40-19. Five
Lady Cavaliers were named 1st Team All Region and one Lady Cavalier was named 2nd
Team All Region. The BPCC Health and Exercise Science building is near completion with
an expected move in date of September, 2005.
ADVANCED DEGREES OR CERTIFICATIONS
Coach Ashley Grisham received her Master of Education with emphasis in Health and
Wellness from LSUS.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Martha Belk, Chancellor's Unclassified Staff Award
Karen Recchia, Chancellor's Award Administration/Staff for Outstanding Services
Karen Recchia, Staff Senate Unclassified Employee of the Year
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SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Athletic Policy and Procedures
NATYCAA Conference
NACDA Conference
Region XIV meetings
Region XXIII meetings
STRATEGIC PLANNING
Department Measurable Strategy
Work closely with the Educational Counselor for Athletics to better enhance and monitor the
educational endeavors of student/athletes.
Performance Indicators
Improved grade point averages and improved graduation rates of student/athletes.
Assessment Results
Highest graduation rate since the inception of athletics at Bossier Parish Community
College
Changes Based on Assessment Outcomes
Lower GPA's improved from 2003-2004 to 2004-2005 - Soccer improved by 3%,
Softball improved by 4.2%, Baseball improved by .8% and Basketball improved by 1.3%
Strategy(ies) for the Future
Improve the evaluation process within the Athletic Department and continue to enhance
performance and GPA's of student/athletes.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
Grades from the student/athlete evaluation of the Athletic Department were higher due to
some internal changes. Coaches’ evaluations and assessments are not due until July 1.
PRIORITIES FOR THE COMING ACADEMIC YEAR
Ensure that each student/athlete maintains high standards in the classroom as well as on the
playing field and in the gym.
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Division of Student Affairs
Office of Financial Aid
EMPLOYEE LISTING
Professional, unclassified staff
Vicki Temple, B.A.
Regina Terry, B.A.
Quintina Miles, B.A.
Classified staff
Jon Carter, A.D.
Alice Joseph
Madeline Toloso
Jo Ann Barger
DIVISION SUMMARY
Bossier Parish Community College is dedicated to the philosophy that no student who desires
a college education should be denied the opportunity because of lack of funds. Therefore, the
College seeks to assist students in financing the costs associated with their education through
various federal, state, and institutional programs. To the extent possible, students are aided in
meeting their educational expenses through various forms of financial aid.
ADVANCED DEGREES OR CERTIFICATIONS
Quintina Miles, B.A.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Vicki Temple - Philo Brasher Rookie of the Year Award, LASFAA Fall Conference 2004
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Vicki Temple attended 2004 Fall Conference, Baton Rouge, Louisiana
Vicki Temple, Regina Terry, Jon Carter, Alice Joseph attended LOSFA workshop,
Natchitoches, Louisiana
Quintina Miles, Jon Carter, Alice Joseph attended LOSFA workshop, Shreveport, Louisiana
Vicki Temple attended LASFAA Upper Management Meeting, Lafayette, Louisiana
Vicki Temple, Quintina Miles presented Federal Financial Aid/TOPS program to high school
seniors, Green Oaks High School, Shreveport, Louisiana.
Regina Terry presented Federal Financial Aid program to high school seniors/parents, Caddo
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Magnet High School, Shreveport, Louisiana.
Regina Terry and Quintina Miles presented Federal Financial Aid program to middle school
students from Webster and Claiborne parishes, BPCC.
The department held a Financial Aid Planning Fair in April 2005, for BPCC students, to
discuss financial planning, managing their money and debts, and encouraging wise student
borrowing decisions.
Nine vendors participated with carnival-like booths to answer questions about debt
management. Food, games, and snacks were provided for approximately 200 students
PROGRAM REVIEW
The number of students listing Bossier Parish Community College as a perspective college
on their federal financial aid application (FAFSA) increased from 5,471 in academic year
2003-2004 to 5,741 in 2004-2005. Of the applicants, 1833 students received Federal Pell
Grants totaling $4,715,124.57.
STRATEGIC PLANNING
Department Measurable Strategy
Provide financial aid opportunities for all eligible students by promoting financial aid
awareness.
Performance Indicators
Conduct annual "Financial Aid Awareness Day" to educate students about financial aid
opportunities.
Assessment Results
Conducted a "Financial Aid/Debt Management Fair" in April 2005. We had 9 vendors
present and served approximately 200 students.
Changes Based on Assessment Outcomes
Students are overwhelmed by all the different lenders/vendors at one time. Need to limit
number of lenders.
Strategy(ies) for the Future
Conduct a "Financial Aid Awareness Month" where one lender is showcased each day and
students can interview each lender in depth.
Department Measurable Strategy
Work with community service organizations and local businesses to increase scholarship
awards and Federal Work Study opportunities.
Performance Indicators
Increased scholarship and work study awards.
Assessment Results
Employed 6 Federal Work Study student workers at the Shreveport and Bossier Salvation
Army Boys and Girls Clubs. Currently pursuing a contract agreement with Caddo
Community Action Agency to employee several Federal Work Study student workers for
the 2005-2006 academic year.
Strategy(ies) for the Future
Continue to work with community service organizations and local businesses to increase
scholarship awards and Federal Work Study opportunities.
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Department Measurable Strategy
Acquire additional funding for the Federal Work Study and Federal Supplemental
Educational Opportunity Grant programs by adhering to all federal and state regulations.
Performance Indicators
Attend workshops/conferences offered by Department of Education and/or state agencies
and submit all required reports in a timely manner.
Assessment Results
Federal Work Study allocation for 2005-2006 remains the same. SEOG increased to
$96,636 (from $93,962 2004-2005).
Changes Based on Assessment Outcomes
Encourage campus faculty and staff to utilize Federal Work Study funds and hire Federal
Work Study student workers.
Strategy(ies) for the Future
Aquire additional funding for the Federal Work Study and Federal Supplemental
Educational Opportunity Grant programs by adhering to all federal and state regulations
and encouraging faculty and staff to hire Federal Work Study student workers.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Office of Student Financial Aid had a significant increase in business activity. More
students are seeking financial resources to fund the rising costs of higher education. With
this rise in the number of applicants and recipients comes the need for continued technical
support and training for automated processing to be able to provide effective and efficient
customer service to all of our students. The following is a comparison of the amount of aid
disbursed in 2004-2005 to the amount of aid disbursed in 2003-2004:
Federal Pell Grant
$ 4,406,581. - 2003/2004
$ 4,694,257.- 2004/2005
+ 287,676.
Federal SEOG Grant
$ 90,965. - 2003-2004
$ 118,962.- 2004-2005
+ 27,997.
Federal Work-Study
104,768. - 2003/2004
97,939. - 2004/2005
6,829.
LEAP State Grant
17,251. - 2003-2004
19,169. - 2004-2005
+ 1,918.
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TOPS Scholarships
240,094. - 2003-2004
287,076. - 2004-2005
+ 46,982.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Continue to improve the automated financial aid award packaging system by “fine-tuning”
the programs.
2. Update the web page to allow students to complete financial aid forms and accept award
packages electronically.
3. Continue to work with Computer Services to write and implement programs for necessary
reporting and regulatory requirements.
4. Continue to formalize procedures to help maintain consistency in the financial aid
awarding process.
5. Continue to cross-train all staff members to better serve our students.
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Division of Student Affairs
Office of Student Activities
EMPLOYEE LISTING
Professional, unclassified staff
Marjoree M. Harper, B.S., M.A.
Classified staff
Michelle Triplet, A.D.
DIVISION SUMMARY
The excitement created by the move to our new campus has been reflected in the Student
Activities Department. Our participation in activities/events increased by 12% this year!
There are several highlights that we are proud of in our department:
Student Organizations: Student groups are an integral part of campus life. Students in our
organizations continue to be involved with community service projects as well as lending
support to the college. Our 2005-2006 SGA President was elected to serve as the student
representative on the Louisiana Board of Regents. This is the first time that a BPCC student
has held this position.
Student Activities: This year we served over 4,377 students, faculty, staff, and their families
at various events and activities throughout the year. The Distinguished Speaker Series
continues to be a great success at the College. Many faculty members attend the series along
with their classes. This allows for additional class discussion as well as bonus point for the
students. Of course, the traditions continue at BPCC: Back to School Bash, Santa Shots,
Ms. BPCC Pageant, Homecoming, and Fun Day. Students look forward to these events each
year. The SGA established two new traditions this year: Spring Family Fest and Fall Family
Fest. These fun-filled family events are programs aimed primarily at our non-traditional
student population who have children/grandchildren. The response to these events was
outstanding and the evaluations showed that the participants wanted them repeated. The
SGA played a very important role this year in the success of events/activities. Their
enthusiasm, planning, and implementation before, during and after the events was the key to
the increase in participation level!
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Student Activities Department and Student Government Association received the APCA
(Association for the Promotion of Campus Activities) 2005 Programming Event of the Year
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for Campus Fest 2005. The Student Government Association was featured in the March
2005 Student Activities Journal for their award.
Marjoree Harper:
Chancellor's Award for Outstanding Service - Administration/Staff Category
Michelle Triplet:
Student Affairs Division Outstanding Service Award
Chris Jividen - SGA President 2005-2006:
Elected to serve as the Student Member on the Board of Regents.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Publications:
*Student Activities Calendar of Events
*"Events of the Week"
*Student Government Association Brochure
*"Potty Talk"
Marjoree Harper:
*Attended the Louisiana Association of College and University Student Personnel
Administrators (LACUSPA) Conference in New Orleans, LA
*Attended the Regional Association for the Promotion of Campus Activities Conference
in Houston, TX
*Attended the National Association for the Promotion of Campus Activities Conference in
Atlanta, GA
*Attended the National Cheerleaders Association/National Dance Alliance Camp in Dallas,
TX
Michelle Triplet:
*Attended the Regional Association for the Promotion of Campus Activities Conference
in Houston, TX
Cavalier Cheerleaders:
*Attended NCA Camp at SMU in Dallas, TX
Cavalier Players:
*Attended the SWTA (Southwest Theatre Association) Conference
Ladies In Gold Danceline:
*Attended UDA Camp at SMU in Dallas, TX
Student Government Association:
*Attended the COSBP (Council of Student Body Presidents) meetings
*Attended the APCA Regional Conference in Houston, TX
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*Attended the APCA National Conference in Atlanta, GA
PROGRAM REVIEW
According to the 2004 ACT Student Opinion Survey BPCC ranked higher than the 2 year
state total for the purpose for which student activity fees were used.
According to the 2004 ACT Student Opinion Survey 67.4% of students surveyed strongly
agree and agree that they have been informed regarding available student organizations on
campus.
According to the 2004 ACT Student Opinion Survey, 73.2% of students surveyed strongly
agree and agree that organization meeting times and places are well-publicized on campus.
According to the 2004 ACT Student Opinion Survey 70.9% of students surveyed strongly
agree & agree that BPCC offers a wide variety of social opportunities for its students.
STRATEGIC PLANNING
Department Measurable Strategy
Hold a Student Government Association leadership retreat during the summer of 2004 to
program events and activities for 2004-2005.
Performance Indicators
The strategy will be measured by the number of students attending the conference, the
number of agenda items accomplished, and the number of events/activities planned.
Assessment Results
Two SGA retreats were held last year - July and January. Major planning of events for the
upcoming year was accomplished at both of these retreats. At the July retreat a total of
eight (8) SGA members (Executive Officers and members who were elected in the spring
election) attended. They planned the calendar of events for 2004-2005, learned correct
Parliamentary Procedure, reviewed job descriptions and the SGA constitution, and
participated in team building exercises. At the retreat held in January, fifteen (15) SGA
members attended. They concentrated this retreat on learning about the new campus and
event planning/publicity for Campus Fest.
Changes Based on Assessment Outcomes
Based on the results from this year, we will continue to have these two retreats. The
amount of work that the students did truly helped to make this year's SGA one of the best.
Strategy(ies) for the Future
To plan two retreats (summer and winter) this academic year for the Student Government
Association.
Department Measurable Strategy
Increase participation in student activities and events by 10%.
Performance Indicators
This strategy will be measured by the number of people attending the activities and events
during the 2004-2005 school year.
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Assessment Results
The total number of people attending events/activities this year was 4,377. The total
number of people attending events/activities last year were 3,908. There was in increase
of 12% participation this year over last. This increase can be attributed to the new
facilities, the increased support by the Student Government Association, and the
enthusiasm of the student body, faculty, and staff.
Changes Based on Assessment Outcomes
Based on the results from this year, we recommend that no changes be made since the
outcome surpassed the 10% goal.
Strategy(ies) for the Future
To plan at least one program/service per semester which supports personal, group, and
leadership development.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Student Activities Office saw a 12% increase in the total number of people attending
events/activities this year. Last year the total number of people attending events/activities
was 3,908. This year the total number of people attending events/activities was 4,377 (see
list below).
Back to School Bash = 358
SGA Fall Elections = 109
Fall Distinguished Speaker - Delatorro McNeal = 228
Fall Family Fest = 212
Talent Show = 161
Homecoming Elections = 219
Campus Fest = 1,420
Homecoming Dance = 97
Homecoming Dinner = 75
Spring Distinguished Speaker - Kijana Wiseman = 130
Spring Family Fest = 131
SGA Spring Elections = 159
Ms. BPCC Pageant = 333
Pre Exam Jam = 432
Fun Day = 313
This increase can be attributed to two major factors:
1. SGA held 2 planning retreats last year (July and January). Major planning of events for
the upcoming year was accomplished at both of these retreats. At the July retreat a total of
eight (8) SGA members (Executive Officers and members who were elected in the spring
election) attended. They planned the calendar of events for 2004-2005, learned correct
Parliamentary Procedure, reviewed job descriptions and the SGA constitution, and
participated in team building exercises. At the retreat held in January, fifteen (15) SGA
members attended. They concentrated this retreat on learning about the new campus and
event planning/publicity.
2. The move to our new campus. Student life has blossomed this year with the opening of
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our new facilities. There is more school pride, and people have easier access to
events/activities since we are all located on the same campus.
Student organizations events, activities, honors, community and campus service projects:
A.D.A.P.T.S.
•Fundraiser – collected $54.90
•Fundraiser (crawfish boil) – collected $450.00
•Sponsored an Independent Living Skills Seminar
•Sponsored Disabilities Awareness Day program
ANCIENT ALTARS
•Sponsored a seminar featuring guest speaker Herbalist Dee Rinaudo
•Sponsored a seminar featuring guest speaker Ladyhawke
•Sponsored a seminar featuring guest speaker Dr. Holly Stave
•Sponsored a seminar featuring guest speaker Kala Newton
BAPTIST COLLEGIATE MINISTRIES
•Donated and delivered toys for Christmas gifts to Plantation Park Elementary School
•Members baked and delivered cookies to Caddo and Bossier parish fire stations
•Members visited area Caddo and Bossier nursing homes
•Mission Trip to New York City
CAVALIER CHEERLEADERS
•Attended UCA summer camp in Dallas, Texas
•Performed at the BPCC/City of Bossier Christmas Show
•Served as volunteers at the American Heart Walk
•Served as volunteers at the Christus Schumpert Wellness Center Halloween Carnival
•Served as volunteers at the Christus Schumpert Wellness Center Hal Sutton Walk
Fundraiser
•Performed at Parkway High School
•Performed at Benton Middle School
•Performed at Benton High School
•Performed at Bossier High School
•Performed at Back to School Bash, Senior Day, and Fun Day
•Fundraiser (Wal-Mart raffle) - collected $1,100
•Participated in the Lighten-up Louisiana event
•Visited with residents at area nursing home
CAVALIER CHOIR
•Performed a spring music concert
•Performed at the Bossier Creative Art Connection
CAVALIER PLAYERS
•Produced the BPCC/City of Bossier Christmas Show
•Attended the Southwest Theatre Association Regional Conference
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•Assisted with the Krewe of Gemini Ball
•Provided technical assistance for BPCC Talent Show and Ms. BPCC Pageant
•Presented 4 plays: Man of LaMancha, Love Letters, Hold Me, and the Children's Show
COLLEGE REPUBLICANS
•Assisted with a Louisiana Legislative Agenda item
GOSPEL CHOIR
•Performed at the Veterans Day Celebration
•Performed at Northwood High School Gospel Extravaganza
•Performed at the BPCC/City of Bossier Christmas Production
•Performed at the Women’s Black History Month Celebrations
•Performed at the Philadelphia Seventh Day Adventist Youth Day Celebration
•Promoted BPCC at Booker T. Washington High School
•Promoted BPCC with the City of Shreveport
•Promoted BPCC at Pete Harris Cafe
•Donated food to the food drive sponsored by the BPCC Library
INSTRUMENTAL MUSIC ENSEMBLES
•Performed fall and spring music showcases
•Performed at the BPCC/City of Bossier Christmas Show
•Performed at BPCC basketball games
•Performed at the Administration Appreciation Dinner
•Performed at the Culinary Arts Buffet
•Performed at BPCC Spring Graduation
•Performed at the BPCC Foundation new campus Sneek Peek
•Performed at BPCC Grand Opening Celebration
•Performed at Senior Fling
KALEIDOSCOPE
• Coordinated a community service project with the Bossier Animal Shelter
LADIES IN GOLD DANCELINE
•Attended UDA summer camp at SMU in Dallas, TX
•Performed at Bossier High School Pep Rally
•Performed at Parkway High School Pep Rally
•Performed at the BPCC/City of Bossier Christmas Show
•Served as volunteers at the American Heart Walk
•Served as volunteers at the Christus Schumpert Wellness Center Halloween Carnival
•Served as volunteers at the Christus Schumpert Wellness Center Hal Sutton Walk
Fundraiser
•Performed at Back to School Bash, Senior Day, Fun Day, and Veteran's Day program
•Fundraiser (Chef-Co) - collected $850.00
MAROON JACKETS
•Assisted with the following BPCC events:
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Grand Opening Celebration, LCTCS Board Meeting, Science Fair, Time Capsule Burial,
Women's History Month Program, Governor's Visit, Job Fair, SGA Elections, Senior Fling,
Drama Productions, Ms. BPCC Pageant, Pharmacy Board Meeting, BPCC Graduations,
PTK Initiation, Community Open House, Music Concerts and Recitals, Veteran's Day
Celebration, Talent Show, and the BPCC/City of Bossier Christmas Show
MS. BPCC
•Attended BPCC/City of Bossier Christmas Production
•Assisted with New Student Orientation
•Attended the Bossier and Caddo Career Fairs
•Judged several local beauty pageants
•Tour Guide for the BPCC Grand Opening Celebration
•Tour Guide for the BPCC New Campus Fundraiser
•Assisted with Senior Fling
SAVOIR FAIRE
•Produced 2 issues of Savoir Faire Literary Magazine
•Distributed copies of magazine to various businesses in the community
SIGMA KAPPA DELTA NATIONAL ENGLISH HONOR SOCIETY
•Attended Les Miserables at the Strand Theatre
•Sponsored the BPCC Book Fair
•Coordinated the McDade House community service project
SOCIETY OF SUCCESS AND LEADERSHIP
•2 members completed requirements for induction
•Sponsored 8 speakers:
Bill Press = 31
Wally Amos = 25
Harvey Mackay = 17
Terry Paulson & Dianna Booher = 28
Jack Canfield = 24
Dr. Steven Covey = 50
Alan Dershowitz = 3
Leadership Conference featuring Joe Martin = 2
STUDENT GOVERNMENT ASSOCIATION
•Chris Jividen, SGA President 2005-2006, was elected to serve as the student member on
the LA. Board of Regents
•Members attended COSBP meetings throughout the state
•SGA President, Vice-President, & Secretary/Treasurer were introduced at the Louisiana
House of Representatives
•Provided funding for the Student Activities Calendar of Events
•Collected canned goods for Salvation Army
•Co-sponsored the Homecoming Dance, Campus Fest, Pre Exam Jam, and Fun Day
•Sponsored the 3rd Annual BPCC Talent Show
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•Sponsored the food at Senior Fling
•Members participated in two leadership retreats
•5 members attend the APCA Regional Conference in Houston, TX
•4 members attended the APCA National Conference in Atlanta, GA
•Received the APCA 2005 Programming Event of the Year for Campus Fest
•Featured in the March 2005 Student Activities Journal for their award
The Student Activities staff members participated in community service projects throughout
the year:
*Volunteers of America Board of Directors Member – Marjoree Harper
*Assisted with the Red River Revel – Michelle Triplet
*Operation Santa Claus - Marjoree Harper & Michelle Triplet
*Special Olympics Trivia Night - Marjoree Harper & Michelle Triplet
The Student Activities staff held leadership roles in professional organizations:
*Served as the 2004-2005 LACUSPA Board 2 Year College Representative - Marjoree
Harper
*Appointed to serve as the 2005-2006 LACUSPA Board Secretary/Treasurer – Marjoree
Harper
*Served as the LaHec Community College representative - Marjoree Harper
*Served as the BPCC Staff Senate Treasurer - Michelle Triplet
The Student Activities staff attended professional development seminars throughout the year:
*FERPA Training - Marjoree Harper & Michelle Triplet
*Student Affairs Division Retreat - Marjoree Harper & Michelle Triplet
*Customer Service Seminar - Marjoree Harper & Michelle Triplet
*Finance Department Seminar - Michelle Triplet
The Office of Student Activities organizes, plans, and implements activities, events, and
publications, processes all student IDs and medical name badges; advises the Student
Government Association, the Society of Success and Leadership, and Ms. BPCC; oversees
and awards talent-based scholarships; and works closely with the organization advisors.
This year the major challenge in our department this year was "the move." Many long hours
before, during, and after the move were put in by our two-man staff. All the packing and
labeling was done while still planning the week long event of Campus Fest.
The Office of Student Activities prides itself on serving as a resource information center for
all students, faculty and staff. Many students come in for one issue and are referred to
appropriate departments/individuals on campus for other personal and academic issues.
Faculty and staff utilize our expertise in event coordination and acquisition of supplies. We
strive to provide good customer service to all who call or visit our area.
The Administration at BPCC has recognized the hard work and dedication put forth by this
department over the years, and they have allowed for the creation of an Assistant Director of
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Student Activities to be employed. With the new addition of this staff member, we look
forward to the creation of student leadership development as well as a continued increase in
the number of students participating in campus life.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. To plan at least one program/service per semester which supports personal, group, and
leadership development.
2. To plan two leadership retreats (summer and winter) this academic year for the Student
Government Association.
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Division of Student Affairs
Recruiting Office
EMPLOYEE LISTING
Professional, unclassified staff
Louis Bonner, B.A.
Angela Herren, A.D.
DIVISION SUMMARY
The Office of Recruiting is responsible for recruiting new students to the College. The
Director of Recruiting and the Multicultural Recruitment Coordinator attended various
college and career fairs, high school fairs, and trade shows. Presentations were also made at
area high schools to graduating seniors. Campus tours were given to prospective students
and group tours were given to various high school students and junior high students. BPCC
was also represented at the new personnel briefings at BAFB. Follow-up letters were mailed
to all students who inquired about BPCC by phone, email, web, walk-in, or word of mouth.
Welcome letters were mailed to first-time BPCC students in the fall and spring semesters. A
“keep us in mind” letter was also mailed to prospective students during the spring semester.
The student recruiting team, Cavalier Express, assisted with most of the recruiting events.
This team also created and implemented five sessions of New Student Orientation as well as
working registration each semester.
Three LACRAO Articulation Workshops were attended, and information was distributed to
the high school counselors.
The Office of Recruiting co-hosted the third annual “Senior Fling.” Over 6,000 postcard
invitations were mailed to prospective students from six parishes (Bienville, Caddo,
Claiborne, Bossier, DeSoto, and Webster). Invitations were mailed directly to prospective
high school seniors and mailed to counselors for distribution to their seniors. Over 600 area
high school seniors attended the event.
The Multicultural Recruitment Coordinator visited under-represented schools/areas and
distributed information to prospective students. A display was also created during the month
of February to promote Black History Month to BPCC students and make information
available to them.
The Multicultural Recruitment Coordinator also served as an active committee member for
“National Kids Day” sponsored by the Bossier Housing Authority.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
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Louis Bonner:
Athletic Council Committee, member
Senior Fling Committee, member
Louisiana Association of Collegiate Recruiters and Admissions Officers, member
National Kids Day Committee - Bossier Housing Authority
Angela Herren:
Athletic Council Committee, member
Student Life Committee, member
Planning Council, member
Ms. BPCC/Miss Tiny Cavalier Pageant Committee, member
Senior Fling Committee, Co-chair
Physical Therapist Assistant Selection Committee, member
Marketing Committee (Noel-Levitz), member
Louisiana Association of Collegiate Recruiters and Admissions Officers, member
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Presentations:
▸Created and implemented five sessions of New Student Orientation/Registration for firsttime freshman.
▸Set-up recruiting display at local mall prior to fall and spring registration.
▸Hosted fall and spring College Transfer Days for 15 four-year institutions.
▸Conducted tours/presentations for prospective students on campus.
▸Set-up displays and visited with new personnel at BAFB.
▸Co-hosted third annual “Senior Fling.”
▸Participated in high school fairs, college and career fairs, and trade fairs.
▸Presented information to high school counselors at three LACRAO Articulation
Workshops.
▸Created a display for Black History Month for BPCC students to visit and gather
information.
Meetings attended:
▸Attended three LACRAO Zone Conferences: Northwestern State University, Centenary
College, Louisiana Tech University.
▸The department, as a whole, attended over 15 professional development
workshops/seminars.
PROGRAM REVIEW
No accrediting or certification reviews applicable.
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STRATEGIC PLANNING
Department Measurable Strategy
Increase number of full-time staff.
Performance Indicators
The success of the strategy will be measured by the hiring of a full-time recruiter.
Assessment Results
No new staff was hired due to budget restraints.
Strategy(ies) for the Future
Increase number of full-time staff in Recruiting Department.
Department Measurable Strategy
Expand the recruitment process to include more area businesses.
Performance Indicators
The success of the strategy will be measured by the number of new businesses recruited on
an annual basis.
Assessment Results
Recruiting materials were delivered to several different businesses throughout the year.
Changes Based on Assessment Outcomes
More time and man power is needed to effectively recruit to area businesses.
Strategy(ies) for the Future
Further expand the recruitment process to more area businesses.
Department Measurable Strategy
Increase number of Multi-cultural recruitment opportunities.
Performance Indicators
The success of the strategy will be measured by the number of minority participants at
each recruiting event.
Assessment Results
The Multi-cultural Recruitment Coordinator created a Black History Month display in
February. Events for under-represented areas throughout our community were also
attended.
Changes Based on Assessment Outcomes
Implement new ideas for multi-cultural recruiting in 05-06.
Strategy(ies) for the Future
Increase number of multi-cultural events on campus for prospective students.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The overall assessment of the Recruiting Department is good. The strength of the office is
the attitude and energy from the Director of Recruiting, the Multicultural Recruitment
Coordinator, and the Cavalier Express Student Recruiters. Changes have been implemented
during the 2004-2005 academic year that have improved the department. The improvements
are continuing to be made to enable our department to be more efficient and effective.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. To expand the recruitment process to include more area businesses.
2. To increase the number of multi-cultural events on campus.
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3. To increase the full-time recruiting staff.
4. To create and implement a “happy birthday” mail-out to send to prospective students as
well as current students.
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Division of Economic Development
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Division of Economic Development
Office of the Vice Chancellor
EMPLOYEE LISTING
Professional, unclassified staff
Paula Johns, M.A.
Classified staff
Donna Blackburn
DIVISION SUMMARY
The Vice Chancellor for Economic Development is responsible for the supervision of eight
departments which comprise the Division of Economic Development. The primary mission
of the Economic Development Division is to develop and advance our workforce programs
so that we can re-engineer and re-train Louisiana's workforce for an ever-changing global
marketplace.
ADVANCED DEGREES OR CERTIFICATIONS
Paula Johns, Masters + 30
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Outstanding Business Person of the Year Nominee - Bossier Chamber of Commerce, January
2005
Highland Center, Board of Directors
Louisiana Women's Governors Conference Steering Committee
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Presentations
Scottish Rite Temple - November, 2004
Pelican Chapter of the International Association of Administrative Professionals, February
2005
Featured Writer, The Bossier Press, August 2004
Meetings
North Louisiana Partnership for Innovation
STARS Member
CAEL - Chicago, November 2004
WINNING TUESDAYS - November, December, January, February 2005
Corporate Advisory Board - BPCC - on going
Professional Development Series - Great Customer Service…In Times Like These,
October 2004
North Louisiana Partnership for Innovation STARS Team
Monthly meetings of LCTCS
LCTCS State Meeting, August
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BPCC Committee Meetings - Violence Committee and Safety Committee
BPCC Executive Council Meetings
Incumbent Worker Training Program Statewide, October 2004
Community Partnerships/Marketing Chair, BPCC, 2004
Business and Industry Faculty & Staff Committee Chair - BPCC, 2004
Women's Business Council of Greater Shreveport Chamber of Commerce - Monthly
meetings
American Society for Training and Development - Monthly meetings
Northwest Louisiana Society for Human Resources Management - Monthly meetings
Highland Center - Board of Directors monthly meetings
Entrepreneurship Education Team, March 2005
Board of Regents, March 2005
Athena, Scholarship Chairperson, 2005
LCTCS Corporate College Phase 1 Presentation - May 2004
SIGNIFICANT CONTRACTS OR GRANTS
Incumbent Worker Training Grants from Department of Labor
Company
Wesla Federal Credit Union
Blue Cross & Blue Shield of LA
Aeropres Corporation
EMS Consortium
Porter's
Libbey Glass
ARC of Caddo
Southland Printing
Storer Equipment
Solo Cup
Hollywood
Bossier Council on Aging
Barksdale Federal
McElroy Metal
Voith
Total
Grant Amount
$ 115,781
$ 2,114,356
$ 196,540
$ 253,854
$ 315,619
$ 1,042,084
$ 597,645
$ 186,298
$ 186,958
$ 569,635
$ 2,160,514
$
50,314
$ 410,516
$ 296,450
$ 349,196
$ 8,845,760
Number trained
41
1002
53
28
134
541
440
68
67
273
1352
21
220
100
108
4,448
PROGRAM REVIEW
Submitted by individual programs under the Division of Economic Development which
includes ACT Center, Community Education, Corporate Training, Project MOMS, WIA,
Workforce Development, and Workplace Literacy.
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STRATEGIC PLANNING
Department Measurable Strategy
Develop training programs aimed at minorities and underserved populations in Caddo,
Bossier and Webster parishes.
Performance Indicators
The number of programs meeting the needs of the underserved and minorities will
increase by 15%.
Assessment Results
Bossier Parish has expanded services to underserved populations by 35%. The STEP
program and Workplace Literacy lab opened year round.
Changes Based on Assessment Outcomes
There were 205 additional participants in programs for minorities and the underserved,
increasing the percentage to 35%.
Strategy(ies) for the Future
The number of programs meeting the needs of minorities and the underserved will
increase by 20%.
Department Measurable Strategy
Increase the number of customized training contracts through the Economic Development
Division.
Performance Indicators
The number of contracts for customized training will be 25% more than the last fiscal
year.
Assessment Results
Visits by corporate accounts has increased 100%. IWTP accounts continue to increase.
Changes Based on Assessment Outcomes
Thirteen new training accounts have been implemented this year. IWTP grants now total
sixteen with an eleven million dollar net worth.
Strategy(ies) for the Future
Continue upward trend in corporate accounts as well as IWTP accounts.
Department Measurable Strategy
Increase number of visits to local employers to offer training opportunities
Performance Indicators
The number of visits will be documented as 15% above last year.
Assessment Results
More than 350 participants in corporate training this year with revenues up 80%.
Changes Based on Assessment Outcomes
The number of contracts through corporate accounts is up 250%.
Strategy(ies) for the Future
The number of contracts through corporate accounts will increase 30% more this year.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Economic Development Division continues to grow and thrive. This department now
encompasses seven separate areas, all upskilling Louisiana citizens.
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The Incumbent Worker Training Program continues to serve as a model for the state. Several
reporting periods show BPCC with a net grant funding exceeding any other LCTCS
institution.
Our Project MOMS program is now a model for eleven institutions across North Louisiana
and our Workplace Literacy program has produced more certificates than any other
institution.
We are very proud of our work and look forward to helping many more citizens of
Louisiana.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Continue to lead the state in Incumbent Worker Training Grants
2. Increase Corporate Workforce contracts and training programs
3. Continue to serve underemployed/unemployed individuals
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Division of Economic Development
ACT Center
EMPLOYEE LISTING
Professional, unclassified staff
Lynn Brown, M.A.
Debra Harmon, M.L.S.
DIVISION SUMMARY
BPCC's ACT Center, one of ACT, Inc.'s national network of on-line workforce testing and
training centers since 2001, has expanded to include other workforce and academic services.
The ACT Center is also providing training and testing for a growing number of grant-funded
projects.
Testing services are now provided for PearsonVUE, Certiport, Drake Kryterion, as well as
for ACT, Inc. As statewide use of WorkKeys grows in academics and in the workforce, the
ACT Center continues to be a licensed WorkKeys’ Value Added Reseller (VAR). The ACT
Center also recently started proctoring exams for students completing distance learning
courses through other universities.
The ACT Center Director and Testing Coordinator are administering two Board of Regents’
grants, a 2-year Enhancement Grant, 7/1/04 – 6/30/05, for $35,000 and a Governor’s
Technology Initiative Grant, 7/1/04 - 6/30/05, for $64,100. The Enhancement Grant is
providing IT certification training and testing for BPCC students, faculty in the Division of
Business and Computer Sciences, and staff in the Department of Computer Services. The
Governor’s Technology Initiative Grant is providing IT certification training and testing for
BPCC graduates, individuals from community businesses, and BPCC administrative staff.
Grant funds were used to purchase a contract with InfoSource that provides on-line access to
Microsoft Office Specialist (MOS), IC3 and A+ certification training through the How To
Master Learning Management System.
The two grants also allowed the ACT Center to purchase a large library of site-licensed IT
prep courses for higher-level certifications. These training materials have successfully been
used by many grant participants. The library of training materials includes CompTia,
CISCO, and Microsoft certifications such as A+, Server+, Security+, Network+, CCNA,
CCNP, MCSE, MCSA, MCAD, and many others. Grant funds have also provided classroom
instruction for MOS prep courses. All training materials will continue to be utilized after the
grants end.
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ADVANCED DEGREES OR CERTIFICATIONS
Lynn Brown
Microsoft Office Specialist Certification - MS Word 2003
Microsoft Office Specialist Certification - MS Excel 2003
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Lynn Brown
American Society for Training and Development (ASTD) - ACT Center - Excellence in
Training Award Nominee (2004)
Debra Harmon
Developed a new form, Examinee Agreement and Sign-In. Form is now being used in all
ACT Centers nationwide.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Lynn Brown
Planning Council
Technology and Distance Education Sub-committee (Secretary)
Faculty and Staff Development Committee (Secretary)
American Society for Training and Development (ASTD) - Chapter Secretary. Louisiana
ACT Council Representative.
Attended statewide meeting in Alexandria.
National College Testing Association Member.
Attended national meeting in New Orleans.
Bossier Chamber of Commerce Speaker
Shreveport Caddo Council on Aging Senior Coalition
IC3 Certification Webcast
Presentation to CERT
Presentation to Business Division
Debra Harmon
Business and Industry Committee Member
Business and Industry Symposium Committee
Learning Resources Network (LERN) Conference (Houston)
IC3 Certification Webcast
American Society for Training and Development (ASTD) Member
Presentation to Barksdale Federal Credit Union
Presentation to Willis Knighton Health Systems
Presentation to CERT
Presentation to Business Division
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Debra Harmon
Microsoft Office Specialist Certification - MS Powerpoint 2003
Microsoft Office Specialist Certification - MS Word 2003
Certified proctor for PearsonVUE, Certiport, Drake and ACT, Inc.
SIGNIFICANT CONTRACTS OR GRANTS
Board of Regents 2-year Enhancement Grant, $35,000. Extended to end 6/30/06. Governor’s
Technology Initiative Grant, $64,100. Extended to end 6/30/06. Work Ready Certificate
Grant, $9,400. Ended Fall 2004.
PROGRAM REVIEW
Although the ACT Center experienced major personnel changes and a lengthy down time
due to the move to BPCC's new campus, usage of the ACT Center grew considerably.
Training and testing expanded dramatically to meet the needs of individuals seeking IT
certification and other workforce credentials. Opportunities for the ACT Center to be utilized
for academic purposes also grew as the ACT Center participated in a pilot program by
delivering Microsoft Office Specialist exams to BPCC students. Services expanded to
include proctoring academic exams for students completing distance learning courses
through other universities.
The ACT Center's new facilities have allowed for the expansion of testing services. Grantfunded training and testing encouraged students, faculty, employees, graduates and members
of the community to learn more about the ACT Center. With a growing number of satisfied
customers, with successful participation in grant-funded projects and with growing wareness
of the services available in the ACT Center, the coming year should be challenging and
rewarding.
STRATEGIC PLANNING
Department Measurable Strategy
Encourage faculty, staff, students and community members to seek industry-based
certifications and professional licenses by offering classroom instruction facilitated by
certified instructors and by offering a wide range of certification and licensure exams.
Performance Indicators
Alert faculty, staff, students and community members to grant-funded IT certification
opportunities. Use available training to prepare instructors for IT certification. Use
available testing services to provide instructor IT certification exams. Use available
training to facilitate instruction leading others to certification opportunities. Develop
customized training to assist others prepare for certification and licensure. Publicize fees
for non-grant training and testing.
Assessment Results
Personnel changes in the ACT Center and the lengthy down time due to the new campus
move contributed to fewer faculty, staff and students earning IT certifications than
scheduled. BPCC graduates have been harder to contact than anticipated. Response from
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the community has been excellent. Existing testing services have been well-utilized, and
new training materials have been purchased. Classroom instruction was provided for
Word, Excel and PowerPoint. Many individuals are scheduled to take exams between
now and end of July, and additional classroom instruction will be offered during August.
Changes Based on Assessment Outcomes
Any delays that resulted from personnel changes and BPCC's move were unavoidable.
Extensions were requested that will allow grant funds to be expended and grant objectives
achieved.
Strategy (ies) for the Future
With a growing number of satisfied grant participants who have earned IT certifications,
efforts will continue to encourage individuals to seek IT and other industry-based
certifications. Efforts will also be made to identify other industry-based certifications and
professional licenses where training and testing are needed in North Louisiana. Efforts
will then be made to develop ways for the ACT Center to provide this training and testing.
Department Measurable Strategy
Investigate grant opportunities for skill assessments, training and testing.
Performance Indicators
A list of grants investigated including a list of grant submissions with a summary of each
project.
Assessment Results
Grant submissions included a proposal for another Board of Regents two-year
Enhancement Grant to expand the current IT certification project and another proposal for
a Governor's Technology Initiative Grant. Proposals were also prepared for several
Incumbent Worker grants.
Changes Based on Assessment Outcomes
Changes in ACT Center personnel and the lengthy down time caused by the move to
BPCC's new campus resulted in a need to request an extension on the current IT grants.
These grants were extended until July 1, 2006; however, the ACT Center Director and
Testing Coordinator plan to complete the grants by August 31, 2005. Although the grants
provided opportunities to expand IT certification training materials and gave the ACT
Center an opportunity to attract a wide range of individuals interested in all levels of IT
testing and training, administering the grants produced little revenue. Lessons learned
from the current grants will be applied to future grant submissions.
Strategy (ies) for the Future
The Director realizes that grant funds are important to BPCC and is eager to seek
additional grant opportunities. With a pool of satisfied customers, efforts will be made to
encourage use of ACT Center services in grants written and administered by others.
Department Measurable Strategy
Revise the ACT Center information shown on the BPCC website.
Performance Indicators
Evaluate current website information, identify areas needing improvement, and submit
changes to Computer Services for update.
Assessment Results
The ACT Center information was updated as part of the new Economic Development
webpages. While there are some minor problems with the new webpages, accessibility
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and appearance have improved.
Changes Based on Assessment Outcomes
The content is better organized. The ACT Center link appears in more places throughout
the Economic Development webpages. Graphics have been added including pictures of
all staff.
Strategy (ies) for the Future
Testing Coordinator will receive training on development of marketing materials and
webpages. Increased efforts will be made to advertise ACT Center in BPCC publications,
free public service announcements, and whatever other marketing opportunities are
available.
Department Measurable Strategy
Obtain and implement How to Master Learning Management System.
Performance Indicators
Enroll BPCC students, faculty and staff using How to Master courses. Enroll non-BPCC .
Assessment Results
Approximately 120 BPCC faculty, administrative staff, students, graduates, faculty and
staff from other colleges, and individuals representing many area businesses are accessing
the InfoSource How To Master Learning Management System. These individuals have
had access to the entire library of Microsoft-approve IT prep courses. Many of these
individuals will be taking Microsoft Office Specialist exams to earn IT certifications. The
system has been easy to use and the courses are high quality.
Changes Based on Assessment Outcomes
The two-year contract for How To Master was purchased with Board of Regents grant
funds. Once the grant ends, marketing and pricing for How To Master will change.
Individuals will purchase access to individual courses rather than the entire library of
courses.
Strategy (ies) for the Future
Efforts to market How To Master on a per course basis (rather than a per library basis)
will be expanded to include grant and non-grant opportunities.
Department Measurable Strategy
Network with other post-secondary testing and training professionals.
Performance Indicators
Participate in the National College Testing Association and other testing and training
organizations.
Assessment Results
The ACT Center Director is active in the National College Testing Association. The ACT
Testing Coordinator attended one LERN conference and will attend another in the fall.
Changes Based on Assessment Outcomes
Through NCTA, the Director added distance education proctoring services for another
college. Through LERN, the Coordinator learned about marketing and web pages.
Coordinator has played a key role in developing the new Economic Development
webpage.
Strategy (ies) for the Future
Continue current networking and memberships. Look for other opportunities to
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participate in testing and training organizations.
Department Measurable Strategy
Prepare ACT Center to make transition from Community Workforce Center to new campus.
Performance Indicators
Work with ACT, Inc. staff to prepare for installation of new server and reconfiguration of
security equipment. Update linked websites to reflect our new location.
Assessment Results
In preparation for the move to the new campus, the ACT Center was required to
discontinue testing in mid-November and did not continue testing until early March.
Computers then had to be upgraded due to new requirements from the various testing
services. Revenue will be down as a result of this lengthy down time, but the new
facilities have allowed for expansion and the upgraded computers will allow for better test
delivery.
Changes Based on Assessment Outcomes
The ACT Center does not anticipate a similar move.
Strategy(ies) for the Future
Everyone's efforts to build and relocate everyone and everything to BPCC's new campus
are appreciated. The ACT Center Director and Testing Coordinator will work together
to increase usage of the ACT Center and increase revenue.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The ACT Center's score on BPCC's 2004-2005 Report Card was significantly better than the
previous year, and the improved score was based on many more responses than the 20032004 Report Card. The ACT Center Director and Testing Coordinator were pleased with the
improved score. Administering two Board of Regents grants has given the Director and
Testing Coordinator an opportunity to successfully demonstrate the services
available in the ACT Center. These services have been provided to a wide range of
individuals--current BPCC students and graduates, BPCC faculty and staff, faculty and staff
from other colleges, individuals who teach Workforce Development and Community
Education courses, and individuals from many local businesses. The Director and Testing
Coordinator became more knowledgeable about industry-based certifications. Relationships
were developed with vendors who have provided easy-to-use, reasonablypriced training materials. Computers in the testing lab were upgraded as required by several
testing services, but this upgrade has allowed for improved delivery of high-stakes exams.
The ACT Center was audited by ACT, Inc. and received high marks for the quality of
services delivered and overall operations. The ACT Center also received a high score during
a secret shopper visit from Drake Kryterion.
The ACT Center made progress toward reaching its full potential, and the Director and
Testing Administrator look forward to a challenging new year.
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PRIORITIES FOR THE COMING ACADEMIC YEAR
1.
2.
3.
4.
Market video, CD ROM, and on-line training.
Explore additional testing services.
Explore expanding academic testing.
Seek opportunities for ACT Center services to be included in grant-funded training.
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Division of Economic Development
Community Education
EMPLOYEE LISTING
Professional, unclassified staff
Freida Monzingo, MSEd
Kim Nugent, MA.
Classified staff
Pamela Brenner
Jasmine Howard, BBA
Christy Moore
Lacey Pierce
DIVISION SUMMARY
According to national publications, enrollment in non-credit courses across the United States
has remained steady for the last several years, with slight growth in higher-level computer
courses, certification programs, and online courses. That situation is partially true for BPCC.
The 2004-05 academic year saw a 9% decrease in non-credit enrollment from last year.
Enrollment was 2,153, which was 246 fewer than 2003-2004. Leisure learning courses
continued to have highest enrollment (42%), followed by professional development (29%),
computers (20%) and online courses (9%). Beginning computer courses leveled off while
interest in software applications increased.
The most productive courses came from each major category except computers: leisure
learning, professional development and online training. The most productive courses for
2004-05 were Food Safety Certification, Notary Public, Spanish I, Education-to-Go (online),
Basic Floral Design, and the East Coast Swing dance.
To increase public awareness of the College's non-credit offerings and workforce services,
Community Education began a new direct mail marketing campaign of the non-credit
schedule in 2004. The schedule was distributed to all residential homes in zip code areas that
were specifically chosen according to enrollment figures for non-credit courses. Direct mail
marketing began with a distribution of 37,000 in fall 2004, followed by 70,000 in the spring
and 47,000 in the summer. Plans are to continue the printing and distribution of the oversize
piece for at least another year to determine the effectiveness of this type of marketing.
To meet the needs of the fast-growing Hispanic population, Community Education offered
several options. First, "Spanish in the Workplace" provided spin-off courses designed for
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law enforcement, emergency and medical personnel. Second was the addition of "English as
a Second Language" and "Citizenship Training." Third was the application for a Board of
Regents grant to partner with a local church in providing ESL and computer training to at
least 40 Hispanic individuals. The grant is currently being revised. The following are annual
enrollment comparisons:
ENROLLMENT
Leisure Learning
Professional Dev.
Computers
OnLine Programs
2004-05
42%
29%
20%
9%
2003-04
37%
32%
21%
10%
2002-03
42%
26%
26%
6%
2001-02
41%
30%
23%
8%
Some Community Education programs were adversely affected by the decrease in
government funding sources for non-credit training. The CNA program had a sharp decline
in enrollment when the TANF program was discontinued. Regarding the WIA training
program, last year 18 non-credit courses were listed with the LDOL as approved training.
This year, however, of the 24 courses submitted, 3 were eligible, 6 have not been reviewed,
and 15 were rejected. Only one student enrolled with WIA funding in 2004-05.
Community Education ends the year with an excellent staff of employees. Two front-desk
positions were staffed to allow more flexibility in staffing evening hours. The position of
Program Manager was added to allow for more program development and research. The
Division is now adequately staffed so that job responsibilities can be assigned to either
program development or daily operations.
The Community Education staff is convinced that with the Community Education office
being located on main campus, with direct-mail marketing of the non-credit schedule, with
new classroom facilities, and with internal teamwork, enrollment in 2005-2006 will increase.
ADVANCED DEGREES OR CERTIFICATIONS
All members of the Community Education staff were involved in professional development
training, particularly in upgrading their computer training through the ACT Center's "How to
Master" program. Pamela Brenner and Jasmine Howard both received the Microsoft Office
Specialist Certification in MS Word at the "Core" level.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Publications:
Non-Credit Class Schedule, Summer 2004. (2004) Bossier City: Associated Printing
Non-Credit Class Schedule, Fall 2004. (2004) Shreveport: National Mail It
Non-Credit Class Schedule, Spring 2005. (2005) Shreveport: National Mail It
Marketing and Presentations:
Informational display at BPCC's Entrepreneurial Conference in March
Informational display at the ArkLaTex Gem and Mineral Jewelry Show at the Bossier Civic
Center
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Informational display at BPCC's Open House
Informational display at Barksdale Officers' Spouse's Luncheon
Information in the Economic Development newsletter
Phone interview with TIMES reporter regarding non-credit programs (Monzingo)
Target mailings to business and industry promoting non-credit programs
News releases to area newspapers promoting non-credit programs
Heart O' Bossier marquee ad promoting Community Education registration, August 2005
BPCC's Smart Channel, on-going ads for non-credit programs
Television commercial promoting non-credit courses, KMSS-TV and KTAL-TV, fall and
spring.
Monzingo appeared in a 30-minute segment of BPCC's "Coffee Break" to promote noncredit programs.
Meetings Attended:
Pam Brenner attended the LCTCS Conference in New Orleans, August 2004 ("Conference
& Leadership Development Day") and the LACHE 2005 Annual Conference in May 2005.
Jasmine Howard attended a LERN workshop on brochures and publications in Houston on
March 17, 2005, and the International Association of Administrative Professionals meeting
on May 19, 2005.
Phone conferences with U.S. Citizenship and Immigration Services as well as Homeland
Security offices regarding new citizenship training at BPCC
The Community Education staff was active in College and community activities.
* Freida Monzingo served on the advisory board of the Bossier Council on Aging, the
Education Committee of the Bossier Chamber of Commerce, BPCC Planning Council, the
Community Partnership subcommittee, Violence in the Workplace Committee, and the
focus group for the LCTCS Compensation and Classification Study.
*Pamela Brenner served on the BPCC Christmas Program Committee and coordinated
the decoration of Christmas trees by elementary school children for the BPCC Christmas
program.
* Jasmine Howard served on the BPCC Faculty/Staff Orientation Committee
* Kim Nugent served on the BPCC Protocol Committee.
STRATEGIC PLANNING
Department Measurable Strategy
Increase enrollment in non-credit online courses by 10 percent.
Performance Indicators
Enrollment comparison in non-credit online courses of 2004-2005 to 2003-2004.
Assessment Results
Enrollment actually decreased by 9% in 2004-05 with the fall semester suffering the
biggest drop of 240 students. The decline was due, in part, to the delay of Community
Education moving to the new campus which resulted in incorrect published registration
dates, location, and telephone numbers. In addition, the Division experienced telephone
problems (including no phone access) at CWC and at the new campus during prime non-
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credit registration.
Changes Based on Assessment Outcomes
The Community Education office and classrooms being located at the main campus
should have a positive effect on enrollment. We will continue the broad outreach of direct
mail marketing of non-credit courses as well as target mailings to promote
specific
programs.
Strategy(ies) for the Future
Continue to work toward a 10% enrollment increase in non-credit programs.
Department Measurable Strategy
Increase the number of corporate training contracts by 20 percent.
Performance Indicators
Compare number of corporate training contracts and enrollment figures for 2004-2005 to
2003-2004.
Assessment Results
Corporate training figures are being reported by another area in the Economic
Development Division.
Department Measurable Strategy
Develop and implement new non-credit certificate and license prep courses.
Performance Indicators
New certificate and license prep courses included in the 2004-2005 non-credit class
schedules.
Assessment Results
The Division added the Locksmith license prep course and expanded the Journeyman
Electrician Prep to include Master Electrician prep.
Changes Based on Assessment Outcomes
Research results from 2004-2005 program possibilities resulted in some programs being
rejected for various reasons. Others are in the developmental stage, to be implemented
possibly in 2005-2006.
Strategy(ies) for the Future
Continue to research, develop and implement non-credit certificate and license prep
courses.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
Community Education served a unique purpose for the College by providing a wide variety
of lifelong learning opportunities to meet the diverse needs of the community. It provided
leisure learning opportunities in social and cultural development, special interest, health and
fitness, financial planning, sports and recreation. It provided professional development
opportunities in skills training and continuing education. To ensure effectiveness, it provided
evaluations of all aspects of the Division, including class content, instructor effectiveness,
registration, customer service, costs and facilities.
Community Education met its goals for 2004-2005 but will continue to work on them in
2005-2006. The Division promoted its online training programs as well as corporate training
programs in the non-credit bulletin and through target mailings of promotional special flyers.
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It increased faculty/staff awareness of Community Education by sending several blanket
email messages to them about training opportunities and by making the non-credit schedules
available to them. In developing new certification and license programs, Community
Education launched the Locksmith Training certificate program and increased the
Journeyman Electrician Exam prep to include the Master Electrician Exam Prep. The
Division will continue to focus on increasing certification and license prep programs.
Though Community Education saw a decline in enrollment this year, members of the staff
are optimistic about 2005-06. Publicity about the new campus along with our new directmail marketing program should increase public awareness of the programs and services
available.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Increase enrollment in Community Education programs
2. Develop new certification/license prep courses
3. Increase public awareness of non-credit programs and workforce services.
4. Study the feasibility of activating online registration for non-credit courses
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Division of Economic Development
Project MOMS
EMPLOYEE LISTING
Professional, unclassified staff
Della Jeter, B.A.
DIVISION SUMMARY
Bossier Parish Community College's Project MOMS (Mothers on the Move) is intended to
help break the cycle of dependence on public assistance. The program's primary goal is to
assist welfare mothers and other mothers living in low-income housing by eliminating
barriers that they face in furthering their education. Our marketing efforts included
partnerships with other community service organizations, setting up tables or booths at local
community gatherings , attending concerned citizen groups, speaking with various agencies
and organizations, providing public service messages , and encouraging media coverage.
The computer labs created through a joint effort between Project MOMS and Shreveport /
Bossier Community Renewal continue to be utilized by those in the communities of
Allendale, Barksdale Annex, Highland and Cedar Grove. We continue to market in the
Webster Parish area as efforts are made to increase community awareness and participation
in the program. Since January 1, 2005, the lab has relocated to Macedonia Baptist Church at
1625 Walnut RD., Cullen, Louisiana. We have agreed through the help of the new mayor to
partner with Mrs. Whitaker, the Director of Webster Parish Head Start, to house the Learning
Lab on site at Jack and Jill Head Start in Cullen this fall. This will give the people more of an
opportunity to work on their GEDs in a public setting.
ADVANCED DEGREES OR CERTIFICATIONS
Della Jeter continues to work toward master’s degree.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
1. Participated in the Black History Month write up at Mount Zion Baptist Church by
contributing a paper on my personal educational history
2. Recognized by the Division of Liberal Arts for community service by volunteering to
work during the Christmas Show for BPCC.
3. Became Director for Project MOMS
4. Pre-GED classes offered on campus.
5. Served on the Disciplinary Hearing committee for BPCC
6. Currently serving on the Minority Business Council.
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SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
1. Minority Business Council meetings.
2. Shreveport Housing Authority Advisory Board meetings.
3. Open House at BPCC.
4. Black History Month at BPCC.
5. YWCA meetings at undisclosed location
6. CERT (Consortium for Education, Research and Technology) meetings implementing,
Super MOMS.
7. Resource Fair at the Civic Center
8. Community meeting at the Friendship House in Barksdale Annex
9. Praise Temple Plaza to Market Program.
10. Kathleen Gay for Blackboard Training
11. Stoner Hill Baptist Church interfaith Community Fellowship (Project MOMS)
Information
12. BPCC ADAPTS Raffle Participation
13. CERT Meeting (Super MOMS) Training.
14. Empowerment Fair Committee
In December 2004, Project MOMS became Super MOMS at Bossier Parish Community
College. This is an expansion of the program through (CERT) The Consortium for
Education, Research and Technology of Northwest Louisiana. This program is endorsed by
each CERT institution president in a memorandum of understanding or (MOU).
SuperMOMS will cover 22 parishes in North Louisiana, with the continued focus being
single mothers in low-income housing by giving them an opportunity to secure an
economically viable future through education. CERT will assist unserved and underserved
populations in receiving their GEDs and through development of their educational goals.
There are 12 other institutions that are partnering with Bossier Parish Community College in
this endeavor.
PROGRAM REVIEW
Project MOMS continues to increase enrollment in adult education as well as post-secondary
studies. It has also expanded to the community through the placement of learning labs. These
labs help by making it easier for our clients to attend classes due to the large percentage that
do not have transportation.
STRATEGIC PLANNING
Department Measurable Strategy
Promote neighborhood learning labs
Performance Indicators
1. Number of students in attendance at labs
2. Number of students completing GED from labs
Assessment Results
Currently there are 56 students attending the community labs and of those 2 have
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graduated this year. Also the Adult Learning Center enrolled 73 Project MOMS with a
total of 11 completing this year.`
Changes Based on Assessment Outcomes
Continue to focus on what is already working, but will increase the efforts to enroll and
retain in the program.
Strategy(ies) for the Future
Continue to promote the neighborhood labs through partnerships with other agencies in
order to attract those in the community that are interested in obtaining a GED and other
training.
Department Measurable Strategy
Increase student access to adult basic education/ pre-GED programs
Performance Indicators
Develop additional adult basic education/ pre-GED classes, and enroll students
Assessment Results
Enrolled 12 students. Students participated and are still participating. They work at their
own pace.
Strategy(ies) for the Future
Increase the enrollment through space availability and scheduling to help more students.
Department Measurable Strategy
Actively recruit minorities from high poverty areas
Performance Indicators
Increase enrollment of minority students 5% annually
Assessment Results
This has been accomplished and as a result created a new Learning Lab
Changes Based on Assessment Outcomes
Will continue to increase the enrollment of minorities by 10 percent this year.
Strategy(ies) for the Future
Continue to increase enrollment of minorities every year by 10 percent from this point
Department Measurable Strategy
Partner with agencies to serve more students and provide greater supportive services to
existing students
Performance Indicators
Increase partnerships, increase capacity of existing services, increase number of students
Assessment Results
Continue to partner with agencies in the community in order to help students. Built on
existing services in order to help students and have shown a significant increase in the
attendance of students served from last year by 177.
Changes Based on Assessment Outcomes
Will continue to focus on what is in place.
Strategy(ies) for the Future
Will continue to focus on what is in place
Department Measurable Strategy
Provide wider range of supportive services to students
Performance Indicators
Locate additional funding for childcare and transportation services; create more learning
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labs
Assessment Results
Created a learning lab. Continue to work on funding in order to increase the participation
of students.
Changes Based on Assessment Outcomes
Continue to look for funding and other partnerships through community agencies in order
to help clients with transportation and childcare
Strategy(ies) for the Future
To locate funding through external means, donations, grants etc.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
Project MOMS continues to increase enrollment and retention in the Pre-GED program. We
continue to partner with different agencies in order to enhance our student access to
education. Since its inception in September 2000, Project MOMS has continued to show
success in both GED and college enrollment. We continue to utilize other service agencies in
this endeavor, and continue to search for more services to help eliminate barriers to the
student. These students are grateful for the guidance that they receive from this program.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. To continue to promote Project MOMS in Caddo, Bossier, and Webster Parishes, as well
as Northwest Louisiana as a whole. This year is promising to be bigger and better for Project
MOMS through expansion. We spent the last part of 2004 developing and implementing a
Memorandum of Understanding with 12 other institutions in order to help Northwest
Louisiana to become more educated.
2. Project MOMS will change into Super MOMS and will cover all 22 parishes in Northwest
Louisiana. This expanded initiative continues to focus on single mothers and other adult
individuals living in subsidized housing by giving them opportunities to secure an
economically secure future through education. Through CERT, we will continue to assist the
underserved and unserved in receiving their GEDs, developing educational goals and
providing resources to enhance the achievement of these goals. All the member institutions
have assigned someone to the Super MOMS Task Force. Beginning May 20, 2005, we will
have a series of workshops to teach post-secondary institutions the Project MOMS model for
success for economic development at their campuses.
3. Continue to look for services in the community to partnership with in our effort to
educate, train and make a more employable workforce. This year Project MOMS offers preGED classes at Bossier Parish Community College and our focus will be to continue to help
our target clients to achieve their goals. We will focus on growth in numbers, materials and
space availability.
4. Focus on hiring an instructor for the site in Cullen in order to increase enrollment and
retention.
5. Implement more innovative ways of marketing the program in rural areas by increasing
time spent talking with the people in the community. Finding out what they need in the
education arena and helping to make it happen for them.
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Division of Economic Development
Workforce Development
EMPLOYEE LISTING
Professional, unclassified staff
Stacey Alexander (P/T)
Traci Alsup (P/T), B.A.
Ginger Beaird
Charles Boyd (P/T), B.S.
Mary Ellen Cheaney, B.S.
Sherrie Johnson, A.A.
Kandy Mathis (P/T)
Tiyonda McCoy
Lisa Miller, M.Ed.
DeeDee Mitchell, M.A.
Stephanie Rogers, A.A.
Wayne Villemarette
Lisa Wargo, M.A.
DIVISION SUMMARY
The Workforce Division has as its mission short-term training for long-term employment.
We presently house programs through contracts with City of Shreveport and Coordinating
and Development Corporation to deliver the Workforce Investment Act (WIA) program, as
well as, the Department of Labor to deliver the Incumbent Worker Training Program
(IWTP). Through Corporate Training, our approach to meeting a company's training needs is
as innovative and diverse as the services we offer. Programs are developed through business
partnerships which allow us to create training that is relevant, effective, and specific to a
company's business and educational needs. The staff members attend state-wide functions to
offer our services.
ADVANCED DEGREES OR CERTIFICATIONS
Stacey Alexander, pursing A.D. in General Studies through BPCC
Lisa Miller, Master of Education, Northwestern State University, August 2004
Tiyonda McCoy, pursing A.D. in General Studies through BPCC
DeeDee Mitchell, pursuing M.A. Louisiana Teach University in Counseling & Guidance to
obtain LPC
Lisa Wargo, Master of Arts, Louisiana Tech University, August 2004
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SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Sherrie Johnson
Selected by the Bossier Chamber of Commerce to serve as a Bossier Chamber of Commerce
Diplomat
Nominated for the Bossier Athena award
Stephanie Rogers
Appointed to serve on the Entrepreneurship Curriculum Design Team for Secondary & Post
Secondary School by the Louisiana Department of Education
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Stacey Alexander
LERN Conference at University of Houston
Annual LACHE meeting at LSUS
2005 Entrepreneur’s Conference
2005 Desk Reference Entrepreneur’s Guide
Prepared multiple print items and presentations for various programs within department
Received certification – MOS Word, Word Expert, Excel, Excel Expert, PowerPoint
Blue Cross and Blue Shield of LA Grant
Traci Alsup
Community Foundation of Shreveport/Bossier
Creating Jobs by Creating Entrepreneurs Conference
Frymaster
Hollywood Casino
Ivan Smith Furniture
John Harvey Toyota
LDOL/LCTCS Workshop at ULM
Louisiana Technical College
McElroy Metal
Porter's Cleaners
Providence House
Red Ball Oxygen
Shreveport Green
Solo Cup
SSA Consultants
SWEPCO
Voith Fabrics
WESLA Federal Credit Union
Ginger Beaird
2272 - Implementing and Supporting Microsoft Windows XP Professional
2274 - Managing a Microsoft Windows Server 2003 Environment
2275 - Maintaining a Microsoft Windows Server 2003 Environment
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2276 - Maintaining a Microsoft Windows Server 2003 Network Infrastructure - NW Hosts
2277 - Implementing, Managing, and Maintaining a Microsoft Windows Server 2003
Network Infrastructure
2278 - Planning and Maintaining a Windows Server 2003 Network Infrastructure
2159 - Deploying and Managing Microsoft Internet Security and Acceleration Server 2000
2282 - Designing a Microsoft Windows Server 2003 Active Directory and Network
Infrastructure
Charles Boyd
LDOL/LCTCS Workshop
Live Oak Retirement Center
Hardware Resources, Inc.
Convention and Tourism Bureau of Shreveport-Bossier
Ivan Smith Furniture, Inc.
Mary Ellen Cheaney
Aeropres
Blue Cross & Blue Shield of LA
CAAL (Concrete and Aggregate Association of Louisiana)
Franco's Athletic Club
Hemotology Services LLC
Hibernia National Bank
Holmes Honda
Kenyan Enterprises
LDOL/LCTCS Workshop Learning Center for Rapides Parish
Legal Services of North Louisiana
Mid South Chemical Company, Inc.
Pilgrims Pride
Porters Fine Dry Cleaning
Salco Management Inc.
Shreveport Bossier Convention & Tourism Bureau
US Agencies
Sherrie Johnson
Selected by the Bossier Chamber of Commerce to serve as a Bossier Chamber of
Commerce Diplomat
Nominated for the Bossier Athena award
Attended monthly Community Business Luncheons at Hampton Inn (6)
Attend monthly Bossier Chamber of Commerce Diplomat Luncheons (9)
Attend monthly “Thursday’s Last Appointment” Bossier and Shreveport Chamber business
networking events in the evening (8):
Horseshoe
Holiday Inn-Bossier
Holiday Inn-Bossier (again)
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Barksdale Federal Credit Union
Century Tel Center
Citizens National Bank
Harrah’s
Isle of Capri
Volunteered in the Bossier City/Golf Classis at Olde Oakes
Volunteered participation fin the Bossier City Christmas Parade
Attended President’s reception for the Annual Bossier Chamber banquet
Attended monthly Community Development Meetings (6)
Attended Community Development Sub Committee meetings (4)
Attend monthly Bossier Business Builders and Leadership luncheons/workshops (6)
Attended the United States Chamber Partnership and Bossier Chamber Partnership meeting
Attended a Red River Waterway Commission, United States Corp of Engineer and Coast
Guard boat tour as a representative of BPCC. This was sponsored by the Shreveport/Bossier
Tourism Bureau.
Attended a Lion’s Club membership meeting as a guest
Attended American Business Women’s Association dinner as a guest
Attended and assisted with Corporate Training Breakfast at BPCC
Attended a site tour of the Bienville W.I.A. program housed at the Beinville Sheriff’s
Department
Attend monthly planning sessions for the Youth Day Planning Council. This event is
sponsored by CERT, BPCC, Coordinating and Development Corp, The City of Shreveport,
and the Governor’s Workforce Commission. This major event focuses on “at risk” youth in
our W.I.A. programs at BPCC and in our communities in Northwest LA. Two hundred and
fifty youth and staff attend. (250)
Attend partnership meetings with the Highland Center’s “Dressed for Success Program”.
This program provides appropriate clothing for our students seeking interviews and
employment. (3)
Partner with and attend the Job and Educational Fair at Caddo Community Head Start
Centers semi-annually (2)
Attended informational meetings with Centerpoint Agency on networking opportunities (2)
Attended informational and follow-up meetings with Bossier Parish School Board (2)
Attended informational and follow-up meetings with Caddo Parish School Board (2)
Attended with the Mayor of Plain Dealing (1)
Attend Open House for the Viking Drive Executive Campus for Coordinating &
Development Corporation
Assisted in hosting/planning the Entrepreneurs Conference at Workforce Development at
BPCC
Sponsored, planned, and hosted the Emergenetics Training for eight parishes of W.I.A.
service providers, along with the Governor’s Workforce Commission, and staff of
Coordination & Development, and City of Shreveport (79 attended)
Sponsored and hosted the Service Providers Training & Workshop for eight regions (40
attended)
Serve on Academic Planning Board for Shreveport Job Corp-quarterly meetings (3)
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Attended the Preview of the Louisiana Boardwalk and volunteered as a guide for the Grand
Opening of the evening event
Guest at an appreciation luncheon at Buffalo Wings for the volunteers of the Louisiana
Boardwalk
Attended the District Attorney’s Youth Service Providers meeting
Participated in the BPCC film production of Brothers Two
Attended the 2004-05 CAEL Workshop Development Conference in Chicago
Attended the 2004-05 LCTCS Conference in New Orleans
Wrote articles that appeared in three BPCC newsletters (3)
Partnered with the Bossier Chamber of Commerce to provide job shadowing opportunities
for our students. Four (4) students participated
Served on the Graduation Committee for BPCC and attended three graduations
Mailed out two hundred and thirty (230) packets of information and applications to
individuals, churches, housing participants, and non-profit organizations.
Mailed out one hundred and seventy five (175) packets of information to community
businesses
Attended thirty-four (34) business openings and visitations through the Shreveport/Bossier
Chambers and BPCC:
911 Open House
Adecco
Albertson's
Barksdale AFB
Barksdale Federal Credit Union
Bossier Parish Courthouse
Bossier Press Tribune
Capello's
Career Adventures
CDC Incubator
Clarke's Guns
Community Rewenal
Darell's
First Louisiana Bank
Foremost
Garden Style Florist
General Motors Corp
Golf, Etc
Hampton Inn
Jean Simpson
Job Corp
KaBloom Florist
Kitchen's Law Firm
Krispy Crème Doughnuts
Kwik Kopy
Notini's
Quachita Independent
Quality Inn
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Shoney's
Soap Opera
Southern University
Waller Fire Station
Wesla Credit Union
Wooden Spoon
Kandy Mathis
Bossier Council on Aging
LDOL-LCTCS University of Louisiana-Monroe
LDOL-LCTCS Rapides Parish-Alexandria
Libbey Glass
McElroy Metal
Tiyonda McCoy
Attended Partnership Meetings with the Highland Center’s “Dressed for Success” progam.
This program outfits our W.I.A. students prior to a job interview and provides them with a
“first day on the job” outfit. (6 students participated)
Attended the Job and Educational Fair at Caddo Community Center Head Start Center
semiannually
Attended the Community Resource Fair at Bossier Civic Center
Assisted in hosting and attended the Entrepreneurs Conference at Workforce Development
BPCC
Assisted in hosting and attended the eight (8) region W.I.A. Service Providers
Workshop/Seminar
Attended Corporate Training Breakfast for Workforce Development
Job searched and networked with the following businesses and employers (102):
Albertson’s
Burke’s Outlet
Family Dollar (4)
Dollar General (5)
Goodwill Industries
Target
Home Depot
Residence Inn
Hampton Inn
Day’s Inn
Motel 6
Wal Mart (5)
Cato Fashions
Walgreen’s
Brookshires
CVC Pharmacies
Dollar Tree
TJ Max
Kroger
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Old Navy
Office Max
Payless
Toys R Us
Regal Cinema
Manpower Agency
Jean Simpson Temp
Adecco
Career Adventures
Wing Stop
Foremost Dairies
Soap Opera
Lowe’s
McDonald’s (8)
Burger King (7)
Wendy’s (4)
Golden Corral
Texas Roadhouse
Fire in the Mountain
Party Central
Cintas
Krispy Kreme
Linen & Things
Job Service
Sam’s
Bed, Bath, and Beyond
Hooter’s
Holiday Inn
Ruby Tuesday’s
PS Express
Exxon/Mobil
Diamond Shamrock
Hollday’s Clothing
Bennigan’s
Glen Retirement System
The Terrace
Johnny’s Pizza
Richmond’ Suites
Hollywood
Sams’ Town
Harrah’s LA Downs
Horseshoe
Microtel
Barksdale Federal Credit Union
Thrifty Loans
LaQuinta
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Red River Sanitors
Cracker Barrel
Avis Rent a Car
Applebee’s
China Inn
Olive Garden
Dollar Tree
LSU Medical
Willis Knighton Pierremont
Baskin Robbins
Lisa Miller
Advanced EMS
Alliance for Education
Ayers Institute
Bell Oaks, Inc.
Best Day Care Center
Bossier Parish EMS
Claiborne Ambulance
Community Support Programs
Community Support Services
Consolidated Structural Plastics
Diesel Driving Academy
Entrepreneur’s Conference at BPCC
Hardware Resources, Inc.
Harrison Company
Highland Center Foundation, Inc.
Holmes Honda
House of Love Daycare Center
Isle of Capri Casino
LCTCS Community Based Job Training Grant Meeting – Baton Rouge
LDOL/LCTCS Workshop at ULM
LifeShare Blood Centers
Live Oak Retirement Center
Member ASTD
Member Staff Senate
National Council on Workforce Education – Baltimore/D.C.
Pafford Ambulance
Pilgrim Manor Guest Care Center
Roy O. Martin Lumber Company
Shreveport Bossier Convention & Tourism Bureau
Southpoint Ford
SRP Environmental Services
DeeDee Mitchell
Attend monthly planning sessions for the Youth Day Planning Council. This event is
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sponsored by CERT, BPCC, Coordinating & Development Corp, The City of Shreveport,
and the Governor’s Workforce Commission. This is a major event focusing on “at risk”
youth in our W.I.A. programs at BPCC and in our communities in Northwest LA. Two
hundred and fifty staff and youth attend (250).
Attend monthly Bossier Youth Leadership meetings through the Bossier Chamber of
Commerce
Attend the Partnership meetings with the Highland Center’s “Dressed for Success” program.
This program provides appropriate clothing for our students seeking interviews and
employment. (3)
Attended informational meeting with Bossier Parish School Board
Attended information meeting with Caddo Parish School Board
Met with Mayor of Plain Dealing
Attended Children and Youth Services Planning Board meetings quarterly (3)
Serve on Academic Planning Council for Shreveport Job Corps-quarterly meetings (3)
Assisted in hosting/planning the Entrepreneurs Conference at Workforce Development at
BPCC
Sponsored and hosted the Emergenetics Training for the eight (8) regional W.I.A. service
providers, boards, and the Governor’s Workforce Commission
Sponsored and hosted the eight (8) regional W.I.A. Service Providers Workshop & Training
Seminar
Attended a “site tour” of the Bienville W.I.A. program housed at the Beinville Sheriff’s
Department
Stephanie Rogers
Keynote Speaker or Spoke about BPCC at:
Administrative Assistants of America (Keynote)
Bossier Chamber Business Builder Luncheon (Keynote)
Shreveport Chamber Diplomats Meeting (Keynote)
Tuesday Breakfast Meeting at Pete Harris (Keynote)
American Association of Training and Development (ASTD)
Represented BPCC at:
Small Business Development Center’s “State of Economic Development in North Louisiana”
(Feb)
North Louisiana “Secondary and Postsecondary Information Exchange on Entrepreneurship
Education” (April)
Governor’s Conference on Economic Development (April 20 – 21)
Professional Affiliations
ASTD
Bossier Chamber Business Service and Support Committee
Wayne Villemarette
BASF Grant
Barksdale Federal Credit Union Grant
Boomtown Casino Grant
Live Oak Retirement Center Grant
Southland Printing Company Grant
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IWTP Quarterly Meeting - Lafayette
LCTCS Leadership Conference - New Orleans
IWTP Quarterly Meeting - Alexandria
LDOL Meeting - BPCC
Lisa Wargo
Advance EMS - Minden, Louisiana
Aeropres Corporation - Shreveport, Louisiana
American Electric Power - Shreveport, Louisiana
American Standard (Trane) - Cullen, Louisiana
ARC of Caddo-Bossier - Shreveport, Louisiana
Blue Cross and Blue Shield of Louisiana - Baton Rouge, Louisiana
Bossier Federal Credit Union - Bossier City, Louisiana
Bossier Parish EMS - Benton, Louisiana
CAEL Conference - Chicago, Illinois
Caddo Council on Aging - Shreveport, Louisiana
Claiborne Ambulance - Homer, Louisiana
Concrete & Aggregates Association of Louisiana - Shreveport, Louisiana
Continental Structural Plastics - Cullen, Louisiana
Excel Group, Inc. - Baton Rouge, Louisiana
Flying Fish - Baton Rouge, Louisiana
Franco’s Athletic Club (FAC) - Mandeville, Louisiana
Hemotology Oncology Services, LLC - New Orleans, Louisiana
Hibernia National Bank - New Orleans and Shreveport, Louisiana
Highland Clinic - Shreveport, Louisiana
Hollingsworth Richards Automotive Group
Hollywood Casino - Shreveport, Louisiana
Isle of Capri Casino - Bossier City, Louisiana
Jacobs Engineering - Baton Rouge, Louisiana
Kenyan Enterprises - Springhill, Louisiana
K-Paul’s Louisiana Kitchen - New Orleans, Louisiana
LaMarque Auto Group - New Orleans, Louisiana
LCTCS Community Based Job Training Grant Meeting – Baton Rouge, Louisiana
LCTCS Strategic Planning / Institutional Research Meeting – Baton Rouge, Louisiana
LDOL IWTP Focus Group Meeting – Baton Rouge, Louisiana
LDOL/LCTCS Workshop – Learning Center for Rapides Parish
LDOL/LCTCS Workshop at ULM - Monroe, Louisiana
Legal Services of NW Louisiana - Shreveport, Louisiana
Live Oak - Shreveport, Louisiana
Louisiana Lift and Equipment, Inc. - New Orleans, Louisiana
Martco Limited Partnership
McDermott, Inc. - New Orleans, Louisiana
McGlinchey Stafford
New Orleans Paddlewheels - New Orleans, Louisiana
Pafford Ambulance - Minden, Lousiana
Paul Phillips & Associates - New Orleans, Louisiana
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Peter A. Mayer Advertising Inc. - New Orleans, Louisiana
Pilgrim Manor Guest Care Center - Bossier City, Lousiana
Ramada - Bossier City, Lousiana
Salco Management Inc. - New Orleans, Louisiana
Sandbox Solutions, LLC. - New Orleans, Louisiana
Semolinas - New Orleans, Louisiana
SSA Consultants – IWTP Program – Fiscal Agent Responsibilities – Baton Rouge
Stupp Corporation - Baton Rouge, Louisiana
UPS - New Orleans, Louisiana
US Agencies - Baton Rouge, Louisiana
VIP, Inc. - Baton Rouge, Louisiana
WESLA Federal Credit Union - Shreveport, Louisiana
Professional Affiliations
Commission on Adult Basic Education (COABE)
SIGNIFICANT CONTRACTS OR GRANTS
City of Shreveport, WIA Youth Program, $55,180
Coordinating and Development Corporation, WIA Bossier / Outlying Caddo Parish, $82,292
Corporate Training:
Allen Millwork - Basic Math - $8,235
Century 21 - Company Training - $348.00
City of Bossier City Fire Department - Spanish in the Workplace - $2,011
Drilling - $150.00
Georgia Pacific - Systems Training - $5,223
Meridian - $3,000
Military Training Academy - Systems Training - $4,158
Professional Development Series I - $1,470
Professional Development Series II - Entrepreneur Conference - $7,215
Incumbent Worker Training Program - Department of Labor:
Libbey Glass - $1,042,084
Storer Equipment Company - $186,958
Southland Printing - $186,298
Arc of Caddo-Bossier - $597,645
Hollywood Casino - $2,160,514
Solo Cup - $569,635
Boom Town - $1,519,266
Bossier Council on Aging - $50,314
Barksdale Federal Credit Union - $410,516
McElroy Metal - $296,450
Voith - $375,046
Blue Cross & Blue Shield of LA - $2,114,357
Aeropres Corporation - $196,541
EMS Consortium - $253,855
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Red Ball Medical - $98,719
Continental Structural Plastics - $244,208
Harvey of Bossier City (John Harvey Toyota) - $93,579
Ivan Smith - $253,215
Highland Clinic #2 - $376,878
Caddo Council on Aging #2 - $64,007
American Standard (Trane) - $371,795
Medical Management - $243,022
Pilgram Manor Guest Care Services - $145,256
USAgencies (Baton Rouge) - $345,177
Harrison - $72,742
PROGRAM REVIEW
Workforce Development strives to accommodate local business by providing the most
effective and efficient short-term training programs possible. BPCC continues to be a state
leader in Incumbent Worker Training Program grants. Our Corporate Training department is
expanding and meeting the customized needs of those businesses unable to pursue the
Incumbent Worker Training Program.
STRATEGIC PLANNING
Department Measurable Strategy
Maintain involvement with IWTP program by continuing to serve the entire State of
Louisiana.
Performance Indicators
Achievement will be measure by the number of IWTP training grants, the number of
participants completing the training, and the quality of the service we provide to
companies involved in the program.
Assessment Results
Fiscal Year 05: 1) Ten IWTP grants were written and approved, 2) Seven IWTP grants
were completed with a total of 4,704 trainees completing training; and 3) The IWTP
Customer Satisfaction Reports completed by the IWTP grant employees gave us a score
of 10 (very satisfied).
Strategy(ies) for the Future
The Louisiana Department of Labor is constantly changing the criteria for grant approval.
We will continue to strive to meet the needs of the Louisiana employers while staying
within the ever-changing guidelines.
Department Measurable Strategy
To recruit and train out-of-school, at-risk youth from Caddo, Bossier, and outlying Caddo
parish areas through the Workforce Investment Act program.
Performance Indicators
Number to complete job readiness program, gain credentials, find employment, and retain
employment.
Assessment Results
WIA Results for 2005: 1) 62 completed the job readiness program, 2) 35 gained
credentials, 35 found employment and 29 retained employment.
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Strategy(ies) for the Future
The funding for WIA - Shreveport (through City of Shreveport) was drastically cut. We
will not be able to have as many youth complete the program due to the funding cut.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
We will continue to address the needs of local employers through corporate training and
IWTP grants. Most employers seek workforce training in the areas of computer skills,
technical skills, safety and OSHA regulations, customer service, leadership, and professional
conduct. Our WIA program continues to work with the needs of youth 17-21 in Bossier and
outlying Caddo parish and youth 19-21 for the City of Shreveport.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Continue to seek Incumbent Worker Training Grants from the Louisiana Department of
Labor.
2. Continue to develop customized corporate training programs for local employers.
3. Continue to work with the WIA youth of Bossier and Shreveport.
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Division of Economic Development
Workplace Literacy
EMPLOYEE LISTING
Professional, unclassified staff
Shelli Ulrich, B.S.
DIVISION SUMMARY
Bossier Parish Community College's Workplace Literacy Program is designed to build and
enhance area labor market skills.
Workplace Literacy is a relatively new program, and as such is continually growing and
changing. We currently assess literacy and skill levels for Bossier Parish Community
College allied health students prior to their admission to program clinical. We have also
added a GED program in response to area learning deficiencies.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
National Council for Workforce Education Annual Conference: Presented "Takin' It to the
Streets: Linking Community Resources to Take Education to Underserved Populations"
Northwest Louisiana Tech Prep Consortia: Presented WorkKeys for Drop-out Prevention
Community Service Forum Shreveport-Bossier: Presented STEP and Workplace Literacy
programs
Community Service Forum Ruston: Presented STEP and Workplace Literacy programs
SBCR Haven House Banquet
Meetings Attended:
Bossier Chamber of Commerce: Bossier Youth Leadership Committee
Gingerbread House: Board of Directors
Bossier Department of Education Options III Design Team
Haven House Leader for SBCR
BPCC Learning Styles Workshops
SIGNIFICANT CONTRACTS OR GRANTS
Workforce Investment Act: ($3900)Bossier City WIA students' workplace literacy skills
assessed
Northwest Louisiana Tech Prep:($1776) Students from Hamilton Terrace Alternative School
trained and assessed
STEP: ($157,000) Department of Social Service clients referred for training and assessment
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OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Workplace Literacy Program is a relatively new program at Bossier Parish Community
College, and as such has experienced much growth this year. We have issued more
Louisiana Work Ready! Certificates than any other campus in the LCTCS (450) and are
working with area businesses in using the tool as a hiring credential. The GED program has
enrolled 19 students since beginning in February 2005 and has over 80 on the waiting list.
PRIORITIES FOR THE COMING ACADEMIC YEAR
Expand existing capacity to serve 40 GED students per semester
Expand capacity to offer WorkKeys Assessments in business and industry setting
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Division of Finance & Administration
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Division of Finance and Administration
Office of the Vice Chancellor
EMPLOYEE LISTING
Professional, unclassified staff
Tom Williams, M.Ed.
Classified staff
Carliss L. Pierce, A.D.
DIVISION SUMMARY
The Vice Chancellor for Finance and Administration is responsible for the supervision of
seven (7) divisions: Human Resources, Computer Services, Finance, Physical Plant,
Security, Environmental Health and Safety, and Purchasing. He is also responsible for
developing, monitoring and improving the overall administrative and financial affairs of the
College.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Mr. Tom Williams, Vice Chancellor for Finance and Administration, was awarded the
Chancellor's Award at the Spring 2005 Graduation Ceremony for his outstanding
accomplishments and his allegiance to Bossier Parish Community College. He has served
for more than four (4) years as an Advisory Board member to Campus Facilities, Inc., a
corporation which was organized to develop and construct the facilities to serve as a new
campus for Bossier Parish Community College. Mr. Williams also served as the Campus
Project Manager to coordinate a successful move to the new campus with Facilities
Resources, Inc. Additionally, Mr. Williams was recognized as an outstanding administrator
at a special dinner given by the BPCC Faculty Senate.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
*
*
*
*
*
*
*
Attended monthly meetings of the Board of Regents
Attended monthly LCTCS Board of Supervisors meetings
Attended monthly LCTCS Chief Financial Officers meetings
Attended countless meetings with the architects to discuss plans for the new campus
Attended numerous meetings of the Campus Facilities, Inc. Advisory Committee
Met with State Bond Commission
Organized and conducted tours of BPCC's new campus site by local and state dignitaries
as well as faculty and staff
* Attended the Legislative Appropriations Committee meetings
* Conducted extensive meetings between the architects and college department heads to
determine new facility needs
* Represented BPCC by attending the visit by President George W. Bush
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* Attended annual CLCU meeting
* Attended Louisiana Board of Regents Finance Committee meetings
* Attended the NSU/BPCC articulation agreement signing ceremonies in Bossier City and
in Natchitoches, Louisiana
* Attended the LCTCS Annual Leadership Conference
* Attended the BPCC new campus "Topping Out Ceremony"
* Attended the annual BPCC Foundation meeting
* Attended the East Texas Overly District meeting with the Bossier City Council and the
MPC
* Attended Facilities Assessment meetings
* Attended the new campus "Open House for the Community"
* Assisted in organizing and attended the Grand Opening Ceremony
* Assisted in organizing and attended the ceremony for Governor Kathleen Blanco's visit
to BPCC’s new campus
STRATEGIC PLANNING
Department Measurable Strategy
Complete the planning and construction of Phase 1 of the new campus by December 31,
2004.
Performance Indicators
Phase 1 of the new campus is completed by December 31, 2004.
Assessment Results
Phase 1 of the new campus was completed and ready for occupancy by December 31,
2004 with the exception of Bldg. D, which was ready for occupancy in mid-January,
2005.
Department Measurable Strategy
To complete the planning and construction of Phase 2 of the new campus by the end of the
summer semester 2005.
Performance Indicators
Phase 2 (Theatre and Gymnasium) is completed by the end of the summer semester 2005.
Assessment Results
Phase 2 should be completed and ready for occupancy by the late summer or early fall
Changes Based on Assessment Outcomes
Due to bad weather conditions, the Theatre and Gymnasium were not completed by the
end of the summer semester 2005.
Strategy(ies) for the Future
To complete the construction of Phase 2 of the new campus by late summer or early fall
2005.
Department Measurable Strategy
Coordinate and complete the relocation process to the new campus.
Performance Indicators
The relocation process is completed successfully.
Assessment Results
The relocation process was completed in a timely manner, with very few minor problems.
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Strategy(ies) for the Future
Upon the completion of Phase 2, relocate the Athletic and Drama Departments to the new
buildings.
Department Measurable Strategy
Acquire sufficient funding for FY06 to allow for adequate budgetary planning so that the
various departments and divisions will maintain or expand their level of resources.
Performance Indicators
Budget remains the same or is increased.
Assessment Results
The budget was increased during the year through the acquisition of pool funds from the
LCTCS Board of Supervisors.
Strategy(ies) for the Future
Acquire sufficient funding for FY06 to allow for adequate budgetary planning so that the
various departments and divisions will maintain or expand their level of resources.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Finance and Administration Division has had a successful year. The Vice Chancellor for
Finance and Administration has worked diligently to make the new campus a reality. The
problems of limited classroom and parking spaces are problems of the past. The College has
remained within budget constraints and management has been able to provide funding for
additional projects/items in various departments campus-wide.
PRIORITIES FOR THE COMING ACADEMIC YEAR
The Strategies for the Year 2005-2006 are as follows:
a. To complete the construction of Phase 2 of the new campus by late summer or early
fall 2005;
b. Upon the completion of Phase 2, relocate the Athletic and Drama Departments to the
new buildings;
c. Acquire sufficient funding for FY06 to allow for adequate budgetary planning so that
the various departments and divisions will maintain or expand their level of resources.
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Division of Finance and Administration
Bookstore
EMPLOYEE LISTING
Professional, unclassified staff
JaVonna Steadman, MA
Classified staff
Glenda McKenzie
Vera Wilkinson
DIVISION SUMMARY
The BPCC bookstore has successfully completed registrations and buybacks this past year.
The bookstore personnel have managed the operations efficiently. Articles have been placed
in the Kaleidoscope and Inside BPCC advertising bookstore products. The bookstore
provides textbooks (new and used) for the students in a timely manner. The bookstore
provides quality, timely, and professional services to the students, faculty, and staff. A new
POS/inventory system has been installed in the bookstore.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
The bookstore personnel attended several internal presentations and meetings.
STRATEGIC PLANNING
Department Measurable Strategy
Provide the student population with required textbooks and materials in a timely and
professional manner.
Performance Indicators
Order textbooks and materials within a specific time frame. Secure delivery and
processing of textbooks before semester begins.
Assessment Results
Provided textbooks and materials for the student population in a timely manner. Processed
re-orders as soon as possible.
Strategy(ies) for the Future
Monitor re-orders closely in order to have sufficient number of textbooks available for the
students.
Department Measurable Strategy
Advertise the BPCC logo items - such as t-shirts, polo shirts, caps, sweatshirts, jackets,
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folders, cups, umbrellas, key-chains, pens and pencils.
Performance Indicators
Place advertisements in the Kaleidoscope. Display a variety of items in the bookstore.
Assessment Results
Placed advertisements in the Kaleidoscope and Inside BPCC. A number of logo items are
on display in the bookstore. A plan is in process for a new retail area in the bookstore.
Strategy(ies) for the Future
A larger number of items will be carried in the future. A new retail area will be in place
for a much larger variety of items.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The bookstore operates in an efficient and professional manner. The staff works
cooperatively with faculty, staff, and students. A new POS/inventory system has been
installed in the bookstore. The system provides an up-to-date inventory. The bookstore
received a 3.10 on the BPCC report card. Articles have been published in the Kaleidoscope
and Inside BPCC advertising BPCC logo items. Extended hours of operation during peak
time periods have been beneficial to the students.
PRIORITIES FOR THE COMING ACADEMIC YEAR
To increase sales revenue for the 2005-2006 year.
To have required textbooks promptly available.
To market bookstore services and products.
To increase the variety of logo items for the retail area.
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Division of Finance and Administration
Finance Department
EMPLOYEE LISTING
Professional, unclassified staff
D. Michelle Brewer, B.S., M.B.A.
Stacey T. Crawford, B.S., M.B.A.
Loren T. Elwell
Glenda K. Loftin
Lynn C. Lyle, B.S.
Vicki V. Morehead, A.A., B.A., M.B.A.
Ronald E. Viskozki, B.S.
Classified staff
Tammy S. Grill
Arlene J. Hanson
Brenda S. Jones, B.A.
Carol W. Kruck, B.A.
Sherry M. Wilkerson, A.S.
DIVISION SUMMARY
The Finance Department is comprised of several areas: Accounts Payable, Accounts
Receivable & Billing, Budget, Collections, Grants Accounting, and Payroll. During the
fiscal year, the Finance Department successfully achieved its overall goal of providing a
functional financial operating system for the College. It also achieved each of the three
strategies established for FY2004-05 including expanding the use of electronic learning,
increasing revenue-generating resources for the College, and providing accurate records and
instructions to the Finance Department staff as well as departments campus-wide.
Some of the major tasks accomplished throughout the fiscal year were as follows:
• Submitting BPCC’s Annual Operating Budget for FY2004-05 before the August 23, 2004,
deadline and receiving approval
• Operating with budget constraints for the fiscal year despite receiving a 1.75% budget
reduction in June 2005
• Submitting the Annual Financial Report for FY2003-04 before the August 16, 2004,
deadline
• Participating in a partial College-level legislative audit and receiving no findings
• Submitting a Records Retention Schedule for each area of the College to the Louisiana
State Archives Office in Baton Rouge
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• Transferring 323 boxes of financial records to the State Records Center in Baton Rouge for
storage and submitting 48 boxes of permanent financial records to an area vendor for
microfilming to make better utilization of space
• Training students on the Computer Access Verification System (CAVS) which allows
them to access and pay their accounts online
• Allowing students to select the deferred payment plan online, thereby decreasing customer
service waiting times at the Business Office
• Allowing students to request and pay for transcripts online
• Closing the books within five days following the end of the month and providing each
department with a monthly budget within eight days following the end of the month
• Accounting and invoicing for 48 grants, an increase of 47% from FY04
• Processing 3 summer school payrolls; 12 full-time faculty payrolls; and 26 full-time staff
and student worker payrolls in a timely and accurate manner
• Improving several manual processes relating to student records and payroll by completing
the process electronically
• Most importantly, operating as a unified department in a common area, rather than being
located in four separate areas
Glenda Loftin was promoted to Payroll Manager in July 2004, and Arlene Hanson joined our
department as an Administrative Assistant 3 in November 2004.
ADVANCED DEGREES OR CERTIFICATIONS
Tammy Grill
Pursuing an Associate Degree in Business Administration at Bossier Parish Community
College with an anticipated graduation date of Fall 2007
Carol Kruck
Microsoft Office Specialist Certification for Microsoft Office Excel & Microsoft Office
Word 2003
Vicki Morehead
Received a Master of Business Administration degree from Louisiana Tech University in
May 2005
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Presentations:
Lynn Lyle
• Presented the budget forms at an E-Learning Workshop video conference
Vicki Morehead
• Presented “Conflict Management Skills” at the International Association of Administrative
Professionals January 2005 Meeting
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Meetings attended:
Michelle Brewer
• NSU/BPCC Consortium meetings at BPCC and Northwestern State University
• “Great Customer Service…In Times Like These” Seminar
• Protocol Committee Meetings
Stacey Crawford
• Southern Association of College and University Business Officers (SACUBO) Fall
Workshop in Myrtle Beach, SC
• NSU/BPCC Consortium meeting at BPCC and Northwestern State University
• “Great Customer Service…In Times Like These” Seminar
• Planning Council Meetings
• Business and Industry Partnerships Subcommittee Meetings
• Scholarship Committee Meetings
Loren Elwell
• “Great Customer Service…In Times Like These” Seminar
• Scholarship Committee Meetings
Tammy Grill
• “Great Customer Service…In Times Like These” Seminar
• Protocol and Hospitality Committee Meetings
Arlene Hanson
• Next Step Coaching – Driver Safety Refresher Course
• Blackboard Utilization Training
• Telephone and Computer Password Training
• Campus Ministries Meetings
Brenda Jones
• Organizing and Managing Accounts Payable Seminar
• “Great Customer Service…In Times Like These” Seminar
• Campus Ministries Meetings
• Financial Aid Appeals Committee Meetings
Carol Kruck
• “Great Customer Service…In Times Like These” Seminar
• LASBO Fall Workshop in Alexandria
• Incumbent Worker Training Program Workshop in Monroe
• Hospitality Committee Meetings
Glenda Loftin
• Conflict Management and Confrontational Skills Seminar
• “Great Customer Service…In Times Like These” Seminar
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• Financial Aid Appeals Committee Meetings
• Campus Ministries Meetings
Lynn Lyle
• Budget Forms & Salary Database Training Workshop
• “Great Customer Service…In Times Like These” Seminar
• Financial Aid Appeals Committee Meetings
• Campus Ministries Meetings
Vicki Morehead
• Government Finance Officers Association (GFOA) Government Finance Institute in Baton
Rouge
• Louisiana State Business Officers (LASBO) Conference in Baton Rouge
• “Great Customer Service…In Times Like These” Seminar
• Staff Handbook Committee Meetings (served as Vice-Chairperson)
• Campus Ministries Meetings
Ron Viskozki
• “Great Customer Service…In Times Like These” Seminar
• Athletic Council Meetings
Sherry Wilkerson
• “Great Customer Service…In Times Like These” Seminar
• Protocol and Hospitality Committee Meetings
In addition to the individual meetings previously listed, all staff members attended and
participated in various committee, civil service and Human Resources meetings throughout
the year, as well as internal monthly staff meetings.
STRATEGIC PLANNING
Department Measurable Strategy
To provide accurate records and instructions to the Finance Department staff as well as to
departments campus wide.
Performance Indicators
1) Review and revise internal and external policies and procedures on a regular basis
2) Provide departments with budget reports on a monthly basis
3) Close the books within five (5) working days following the end of the month
Assessment Results
1) Internal and external policies and procedures were reviewed, revised, and distributed
appropriately on a regular basis.
2) Departments were provided with monthly budgets before the eighth working day
following the end of each month.
3) The books were closed within five working days following the end of each month.
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Strategy(ies) for the Future
To provide training to campus departments on Finance Department forms and promote
professional development within the Finance Department
Department Measurable Strategy
To expand the use of electronic learning.
Performance Indicators
1) Research the feasibility of alternate methods of invoicing students
2) Allow students to select the deferred payment plan online
3) Store permanent records on microfilm rather than in hard copy
Assessment Results
1) Sending students invoices via a campus e-mail system was researched and it was
discovered that the process is feasible and would save money; however, we are still in the
process of researching to determine if any area community colleges have implemented
this invoicing method and if so, what the positive and negative results are.
2) In Fall 2004, students were allowed to select the deferred payment plan online and it
has proven to be a success.
3) The majority of financial records required to be retained permanently have been
transferred to microfilm. One original is stored in the State Records Center in Baton
Rouge and one copy is retained on campus. By doing this, we eliminated 48 boxes
allowing for more storage space for current records.
Strategy(ies) for the Future
To expand the use of electronic learning.
Department Measurable Strategy
To increase revenue-generating resources and/or decrease invoice-related expenditures for
the College.
Performance Indicators
1) Research and pursue investment opportunities for the College
2) Review self-generated revenues and analyze the need for the assessment of additional
student fees coinciding with the relocation of the College
Assessment Results
1) The College entered into its first investment with Edward Jones by investing the
principle from the Eminent Scholars and Endowed Professorship Program into certificates
of deposit.
2) It was determined that the only student fee which needed to be added as a result of the
move to the new campus was the $30 Vehicle Registration Fee which began in Summer
2005. This change is only assessed to those students receiving a vehicle registration
permit.
Strategy(ies) for the Future
To seek to increase revenue-generating resources and/or decrease invoice-related
expenditures for the College.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
As a whole, the Finance Department had a successful year. Since we are now centrally
located, we are operating more effectively and efficiently. New policies and procedures are
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continually disseminated throughout the year via emails, and due to increased experience and
retention of our staff, our financial records and services continue to improve. The Finance
Department continuously seeks to improve customer service to students, faculty, and staff
alike; therefore, continued training efforts as well as professional development will be
promoted in the upcoming year.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Expand the use of electronic learning.
2. Provide training to campus departments on Finance Department forms and promote
professional development within the Finance Department.
3. Seek to increase revenue-generating resources and/or decrease invoice-related
expenditures of the College.
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Division of Finance and Administration
Computer Services Department
EMPLOYEE LISTING
Professional, unclassified staff
M. Shane Adams
Wendy L. Billingsley
R. Randall Case, A.A.S.
Gloria A. Freeman, A.D.
Mark R. Hardan, A.S.
Gary L. Hollatz
William A. Martin
Jeffery D. McGee
Juanita L. McGinty
Classified staff
Martha Peters
DIVISION SUMMARY
In 2004-2005, the Computer Services department's strategy was to ensure a smooth
information technology transition to the new BPCC Campus. Well over 600 computers were
relocated, reloaded, and updated with the latest MS Windows XP and Office Software. Labs
were configured and imaged and some actual installation of wires or rewiring occurred
primarily in the TRC and the Learning Center as well as some other offices and classrooms.
The Computer Associates software implemented in the previous year is allowing for fewer
viruses being released over the network and for remote maintenance and software updates for
faculty, staff, and classroom computers.
ADVANCED DEGREES OR CERTIFICATIONS
Randy Case took the following Certification exams to complete his MCSE on Windows
2000:
Installing, Configuring, and Administering Windows 2000 Server
Implementing and Administering a Windows 2000 Network Server
Designing Security in a Windows 2000 Network
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Mark Hardan attended the Louisiana Board of Regents "Access IT Accessibility Training" in
Alexandria, LA on February 24 and 25, 2005.
Mark Hardan attended a Blackboard seminar at LSUS on May 14, 2005.
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Mark Hardan presented "Enhancing Your Courses Using HTML,", a professional
development seminar for faculty and staff.
STRATEGIC PLANNING
Department Measurable Strategy
Ensure a smooth IT transition to BPCC's new campus.
Performance Indicators
Minimize downtime, ensure IT usability for students, faculty, and staff.
Assessment Results
Unfortunately, there has been some IT downtime since the move to the new campus.
However, the move and consequential downtime issues have either been resolved or are
being researched to determine a solution. The move went better than expected.
Changes Based on Assessment Outcomes
Servers are being repaired or replaced to minimize downtime.
Department Measurable Strategy
Going to a new form for the faculty evaluations that will save time and money.
Performance Indicators
Lowers cost of materials and provides faster response time once the forms are completed
by the students.
Assessment Results
Using Bubble Publishing software, the faculty evaluations are now printed on plain paper
instead of form paper thus saving the college money. The positive response from faculty
and students has been overwhelming.
Department Measurable Strategy
Implement Computer Associates' management software campus-wide to improve overall
security, to provide for remote maintenance, and to automate many IT processes.
Performance Indicators
Reduction in downtime due to viruses. Increased productivity of technicians.
Assessment Results
The Computer Associates' management software has been implemented thus providing
improved overall security, remote maintenance, and automated IT processes for college
computers.
Strategy(ies) for the Future
1. Change out servers that are running on old hardware and have expired warranties.
2. Complete installation of test network for testing applications, services, and network
configurations before implementing production network.
3. Install Live Communications Server for instant messaging on local network.
4. Install WSUS to replace SUS for local network download of windows updates.
5. Evaluate and look for ways to improve network security.
6. Complete network and computer installations in Gym and Theatre.
7. Install network access in Buildings B, D, E, F, and G and implement network access
control/quarantine services.
8 Evaluate and test Microsoft Exchange 2003.
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OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
Given the scope of moving all IT aspects from one campus to another, Computer Services
has maintained a high level of service while ensuring that the everyday computing needs of
the College are met.
PRIORITIES FOR THE COMING ACADEMIC YEAR
Change out servers that are running on old hardware and have expired warranties.
Complete installation of test network for testing applications, services, and network
configurations before implementing production network
Install Live Communications Server for instant messaging on local network.
Evaluate and look for ways to improve network security.
Complete network and computer installations in Gym and Auditorium.
Install wireless network access in Buildings B, D, E, F, and G and implement network access
control/quarantine services.
Evaluate and test Microsoft Exchange 2003.
Obtain Security+ Certification
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Division of Finance and Administration
Human Resources
EMPLOYEE LISTING
Professional, unclassified staff
Tierney "Teri" Bashara, B.S.
Donna Wallace, B.A.
Theresa Hastings, B.A.
Shannon Jones, A.D.
Classified staff
Jamie Heller
DIVISION SUMMARY
The Human Resources Department experienced a year of staff changes along with the big
move to the new campus. The department staff has received several promotions and an
addition of a new staff member. As of August 2004, Teri Bashara was named the Director of
Human Resources, and Donna Wallace was named the Assistant Director of Human
Resources. Shannon Jones was named Human Resources Coordinator as of July 2004.
Jamie Heller was employed as the Human Resources Administrative Assistant 3 on August 2,
2004. Theresa Hastings received her bachelor's degree from Louisiana Tech University in
November 2004. Teri Bashara, Donna Wallace and Theresa Hastings attended several
training sessions to develop added skills and knowledge. Human Resources hosted its first
Benefits Fair and LCTCS sponsored Job Fair.
ADVANCED DEGREES OR CERTIFICATIONS
Theresa Hastings - bachelor's degree, November 2004; Office of Group Benefits Training
(Invoicing, E-enrollment)
Teri Bashara - CPTP Certification for FLSA/Overtime Rules; Using Learner Outcomes
Workshop
Donna Wallace - CPTP Certification for HR Professionals Training and Hiring/Interview
Training; Civil Service OPEN Training
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Teri Bashara - Office of Risk Management Conference; Louisiana State Personnel Council
Conference
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Theresa Hastings - Customer Service Workshop
Donna Wallace - Customer Service Workshop
Shannon Jones - Customer Service Workshop
Jamie Heller - Customer Service Workshop
STRATEGIC PLANNING
Department Measurable Strategy
Review and revise Employee Feedback Survey.
Performance Indicators
1.1: Organize committee of diverse employees to review and revise employee feedback
survey.
1.2. Organize a separate diverse group of employees to provide feedback on revised
survey.
1.3. Submit revised survey for approval by Executive Cabinet.
1.4. Distribute survey.
1.5. Keep record of comments from employees concerning survey for review.
Assessment Results
The Employee Feedback Survey and the employee comments from last year's survey was
reviewed and discussed with the HR staff. The survey was redesigned to model the
management portion of the LCTCS Unclassified Evaluation Form. HR received input on
the revised format of the survey from Institutional Research, Staff Senate and Faculty
Senate. The Chancellor approved the survey form and the survey was distributed.
Records of employees’ comments concerning the survey will remain on file.
Changes Based on Assessment Outcomes
The experience of creating a survey is a very complicated process. HR feels that it is best
to keep the survey form in line with the current LCTCS Unclassified Evaluation form. A
scantron format was used for the survey which saved time in calculating the results of the
survey.
Strategy(ies) for the Future
The current Employee Feedback Survey will remain the tool for employees to provide
feedback on their supervisors management skills.
Department Measurable Strategy
Review and revised format of HR Employee Manual.
Performance Indicators
2.1. Organize current policies in format similar to LCTCS policy format, save on disc and
print hard copy.
2.2. Review manual and update policies to current Civil Service Rules.
2.3. Submit updated manual for Executive Cabinet approval.
2.4. Post updated manual to BPCC website.
2.5. Send campus-wide email to employees announcing availability of updated manual on
BPCC website.
Assessment Results
The HR Employee Manual was organized in format similar to LCTCS policy format,
saved on disc and a hard copy was printed. The manual was reviewed and updated with
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the current Civil Service Rules. The manual did not require Executive Cabinet approval
since the manual did not contain any new policies. The manual is scheduled for posting to
the BPCC website through Blackboard in July. The needed software to post the manual on
Blackboard was delayed due to a release date for the software.
Changes Based on Assessment Outcomes
The HR Employee Manual is a significant tool for Human Resources and is a continuous
growing and changing resource. Managing and maintaining the policies approved by
LCTCS is a challenge since sometimes they relate to other departments, such as, Finance
or Facilities. Providing electronic access to the manual instead of hard copies is more
efficient for employees and cost effective for the College.
Strategy(ies) for the Future
Human Resources will continue to maintain and update the current format of the HR
Manual.
Department Measurable Strategy
Provide in-house PPR training.
Performance Indicators
3.1. Assess number of supervisors needing Classified PPR training.
3.2. Based on assessment, schedule training dates for one-day training class for
supervisors.
3.3. Conduct PPR training.
3.4. Keep record of new supervisors to plan for future training dates.
Assessment Results
There are approximately 31 supervisors at Bossier Parish Community College. Human
Resources invited supervisors to attend a one day PPR training session and received no
response to the offered training session.
Changes Based on Assessment Outcomes
Some supervisors inquired about the PPR training session. This training is the same
training offered by CPTP and several supervisors have attended this training. Human
Resources will request from CPTP a list of BPCC employees that have attended the PPR
training and focus on supervisor who have not attended the PPR training.
Strategy(ies) for the Future
Human Resources is planning to promote mandatory training for current supervisors and
new supervisors.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
Overall, the Human Resources Department has had a successful year. The department
processed 35 new hires, 18 terminations and 38 payrolls for the fiscal year of 2004-2005.
Goals set for the fiscal year of 2004-2005 were accomplished; the Employee Feedback
Survey was reviewed and revised, the format of the HR Employee Manual was reviewed and
revised, and in-house PPR training was offered to BPCC employees. The Human Resources
team continues to develop their skills through training and education to provide excellent
customer service to BPCC employees.
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PRIORITIES FOR THE COMING ACADEMIC YEAR
1. To update and maintain accurate job descriptions for classified employees.
2. To develop and implement training for new hires and promote mandatory training for
supervisors.
3. To coordinate and provide an annual benefits fair.
4. To distribute revised HR Manual and maintain electronic HR Manual on Blackboard for
employee reference.
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Division of Finance and Administration
Office of Physical Plant
EMPLOYEE LISTING
Professional, unclassified staff
William McConathy, B.S., B.S.
Michael J. St. Andre', B.S., M.S.
Joseph Staton
Classified staff
Willis Bittick
Jeanetta Caldwell
Sherry Carley
Larris Clark
Dorothy Collins
James Crews
Lynda Dickson
Geneva Dykes
Clyde English
Leo English
Jimmy Feaster
Latonion Green
Willie Harris
Juanita Jeter
Dave McQueen
Don Mitchell
Gerald Morris
Valarie Morris
JoAnn Prather
Daisy Remble
Lessie Remble
Rod Roby
Robert Smith
Anita Taylor
Willie Taylor
Gary Van Wert
Miranda Wallace
Willie Washington
R. L. Wells
Drucilla Williams
DIVISION SUMMARY
Employees of the Physical Plant department attended monthly safety meetings, weekly staff
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meetings and mandatory campus-wide meetings. New to the Physical Plant are Joseph
Staton, Grounds and Landscape Manager; Don Mitchell, van driver; and custodians Willis
Bittick, Clyde English, Latonion Green and Anita Taylor.
ADVANCED DEGREES OR CERTIFICATIONS
Larris Clark completed 4 certifications offered through the Louisiana State Department of
Civil Service.
Lynda Dickson received the Certified Administrative Professional rating.
Lynda Dickson is currently pursuing an associate's degree in Business Management.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Lynda Dickson received the Chancellor's Classified Staff Award.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
The vanpool drivers Dave McQueen, Don Mitchell, James Crews, R. L. Wells attended
"Transporting Passengers with Special Needs" seminar. Van Driver Gary Van Wert led the
workshop.
PROGRAM REVIEW
The Physical Plant continues to work to improve its performance. Approximately 600 formal
requests for maintenance were processed in the 2004 - 2005 academic year. The combined
mileage for all fleet vehicles was approximately 300,000. Vanpooling routes were expanded
and approximately 145 students benefit from this service.
STRATEGIC PLANNING
Department Measurable Strategy
Maintain a clean and safe environment for students and employees.
Performance Indicators
1. Assign staff to the maintenance of certain areas of the college campus.
2. Maintain a log of requests for maintenance or repairs.
Assessment Results
Custodial staff have been assigned to a specific area that they are responsible for
maintaining. Maintenance requests are handled on a daily basis.
Changes Based on Assessment Outcomes
Maintenance requests are received via email due to the distance Physical Plant personnel
are from the remaining personnel of the College.
Strategy(ies) for the Future
Personnel are working with computer services to prepare an email account specifically for
maintenance/custodial requests.
Department Measurable Strategy
Ensure a smooth transition to the new campus.
Performance Indicators
1. Assist Property Control and the state agency in the inventories of all divisions.
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Assessment Results
The Physical Plant personnel worked with the contracted moving company to complete
the process as quickly and as efficiently as possible. Several staff members worked
during the holidays to guarantee this completion.
Strategy(ies) for the Future
As the theater and the gymnasium open this summer, the Physical Plant staff will work
with vendors and Campus Facilities to ensure a smooth transition.
Department Measurable Strategy
Increase the efficiency of the vanpooling service and the shuttle service.
Performance Indicators
1. Manage routes in an efficient manner.
2. Update shuttle schedule each semester and post throughout campus.
Assessment Results
The vanpool service continues to make changes/adjustments needed to ensure students
attend class as needed.
Changes Based on Assessment Outcomes
The shuttle service was discontinued due to the inclusion of all classes on one campus.
Strategy(ies) for the Future
Increase awareness of vanpool service to students.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The employees of the Physical Plant assisted with the move to the new campus - some of the
employees worked during the holidays to ensure a smooth transition for all campus
personnel. The custodial staff made adjustments in hours and assignments to accommodate
the increase in the size of the campus.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Continue to offer training sessions for department employees.
2. Expand lawn equipment to accommodate increased size in campus.
3. Reorganize internally to ensure campus is running smoothly.
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Division of Finance and Administration
Purchasing, Receiving, and Property Control
EMPLOYEE LISTING
Professional, unclassified staff
Gayle Doucet, B.S.
Terry Frazier, B.A.
Classified staff
Karen Ward
Chad Johnston, B.S.
Adam Dickson
DIVISION SUMMARY
The Purchasing Department processed approximately 3,000 requisitions and purchase orders
this past fiscal year. Strives to provide innovative leadership for the development of sound
procurement practices in accordance with Louisiana State rules and regulations. The
Purchasing Department provides quality and timely services to the faculty and staff while
adhering to Louisiana Law in reference to purchasing laws.
ADVANCED DEGREES OR CERTIFICATIONS
Gayle Doucet, Louisiana Tech University, Bachelor of Science - Business Administration
Terry Frazier, Louisiana Tech University, Bachelor of General Studies
Chad Johnston, Louisiana Tech University, Bachelor of Environmental Science
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Presented a training class for Purchasing, Receiving and Property Control to faculty and
staff.
Gayle Doucet, Director of Purchasing, attended the National Institute of Governmental
Purchasing conference in Biloxi, MS, and she also attended the National Association of
Educational Buyers annual conference in New Orleans, LA.
Terry Frazier, Property Control Manager, attended the TOAL conference in New Orleans,
LA.
PROGRAM REVIEW
The purchasing/receiving staff will use the results from the BPCC report card survey to
evaluate the Purchasing Department.
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STRATEGIC PLANNING
Department Measurable Strategy
Maintain accurate inventory records.
Performance Indicators
Monitor monthly Protégé' Software system reports which contain our inventory files with
the State of Louisiana. Verify documentation on master inventory listing at fiscal year end.
Assessment Results
Terry monitored monthly Protégé reports in reference to inventory. She currently is in the
process of completing BPCC's property control certification with the State of Louisiana.
Changes Based on Assessment Outcomes
At this time, no changes are needed.
Strategy(ies) for the Future
We will continue to maintain accurate inventory records.
Department Measurable Strategy
Process purchase requisitions/purchase orders in a timely and professional manner
Performance Indicators
Monitor the outstanding purchase order log to make sure orders are placed and received in
a timely manner. Verification of receiving log to ensure timely delivery of materials.
Assessment Results
The stock clerk monitored the purchase order log in order to keep current with outstanding
orders. He delivered materials daily to the departments.
Changes Based on Assessment Outcomes
At this time, no changes are needed.
Strategy(ies) for the Future
We will continue to strive to process purchase requisitions/purchase orders in a timely and
professional manner.
Department Measurable Strategy
Work cooperatively with Accounts Payable in order to process invoices and receiving reports
promptly and expeditiously.
Performance Indicators
Monitor weekly 85 reports that are generated from the SCT software system.
Documentation of paid invoices.
Assessment Results
Valarie and Chad monitored the 85 reports each week for discrepancies and resolved any
problems with accounting in order to process payments in a timely manner
Changes Based on Assessment Outcomes
At this time, no changes will be implemented.
Strategy(ies) for the Future
We will continue to work with Accounts Payable in order to improve the processing of
invoices and receiving reports.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Purchasing Department's goal is to maintain a continuous supply of goods and services
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necessary to support BPCC. We purchase materials and supplies for the College's use at the
maximum end-use value per dollar spent. We resolve complaints on all purchased goods and
services. The staff works efficiently with the faculty and staff. Purchasing personnel need to
attend more seminars in order to keep current with purchasing laws and property control
regulations.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Attend more seminars to increase our working knowledge.
2. Interact more interaction with faculty and staff.
3. Follow-up on outstanding purchase orders on a monthly basis.
4. Work to establish and encourage punctual delivery of specified goods and services in
correct quantities.
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Division of Finance and Administration
Office of Campus Security
EMPLOYEE LISTING
Professional, unclassified staff
Mike May, A.D., Criminal Justice
Classified staff
Renee Ryan
DIVISION SUMMARY
The Director of Security is responsible for the safety and security of all persons and property
at Bossier Parish Community College. Vehicle parking, parking permits, and traffic
enforcement are conducted on a daily basis.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Monthly intelligence/security meetings at the U. S. Attorney's Office. These meetings are
conducted by FBI, and all local and federal agencies are represented and share information
available.
Weekly meetings with personnel from Bossier City Police Department.
Attended both Violence and Safety committee meetings.
STRATEGIC PLANNING
Department Measurable Strategy
To provide a continual traffic flow and adequate parking for faculty, staff, and students.
Performance Indicators
The new campus will have designated areas of parking for faculty, staff, and students.
Assessment Results
The faculty parking at the new campus was poorly marked and confused the students and
faculty.
Changes Based on Assessment Outcomes
The teal colored faculty parking areas will be changed to a yellow color.
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Strategy(ies) for the Future
The faculty parking will be changed to a yellow color.
Department Measurable Strategy
To provide a safe and secure campus for all students and personnel.
Performance Indicators
Plans to hire additional BPCC police personnel will be implemented.
Assessment Results
Two additional BPCC police officers were hired.
Changes Based on Assessment Outcomes
Will continue to monitor the campus and access the situation as the College continues to
grow.
Strategy(ies) for the Future
We will continue to enforce the parking regulations and all applicable laws.
Department Measurable Strategy
To comply with The Jean Cleary Act.
Performance Indicators
All crime statistics will be recorded monthly and reported to the Federal Government
yearly.
Assessment Results
All crimes are reported monthly with a yearly summary.
Changes Based on Assessment Outcomes
No changes are required based on the Assessment outcomes. A continuation of crime
reporting will be maintained.
Strategy(ies) for the Future
No changes in crime reporting.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Security Department, in terms of crimes committed on campus, had a very successful
year. There was one arrest made on campus for felony drug charges. There were several
small thefts or loss incidents reported from students and one suspected vandalism of a
student's vehicle. One student was expelled from having alcohol on campus/in class. There
were two incidents of theft of state property: a Motorola hand held radio and two computer
memory modules.
Faculty parking has continued to be a problem because the students cannot differentiate
between the colors. This will be corrected soon.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Additional lighting is installed.
2. Ensure that faculty and staff have adequate and available parking.
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Division of Academic Affairs
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Division of Academic Affairs
Office of the Vice Chancellor for Academic Affairs
EMPLOYEE LISTING
Professional, unclassified staff
Stan Wilkins, Ph.D.
Classified staff
Mary M. Vines
DIVISION SUMMARY
The Vice Chancellor for Academic Affairs is responsible for supervision of the divisions
that comprise the Division of Academic Affairs. He directs and administers all operations
and activities of the academic departments/divisions and the academic support areas.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Professional Growth:
Attended "Embracing Diversity" Seminar at BPCC 8/20/04
Attended the Faculty and Staff Development Seminar "Student Success through Student
Engagement"
Received certification from St. John's University, New York City, NY, as a Learning Styles
trainer
Service:
Served as principal alternate member of the Consortium for Education, Research and
Technology of North Louisiana (CERT)
Served on the Instructional Advisory Council for the Rapides Learning Center
Adopted new policies and revised existing policies and procedures throughout the year for
the Division of Academic Affairs
Served as BPCC representative on LSU-S PK 16+ Teacher Education Council
Served as the co-chair of the LCTCS District VII Articulation Committee
Served on State Academic Advisory Council of the LSU Health Sciences Center
Played the part of Harold Dean in the BPCC Film Institute's production of "Jeremiah's
Secret"
Offered a Learning Styles presentation program to faculty of Donnie Bickham Middle
School and Northwood High School
Wrote "Achievements of the Enrollment Management Plan 2003-2005"
Wrote the BPCC "Enrollment Management Plan 2005-2007"
Redesigned push cards for the BPCC programs in Dual Enrollment, Teacher Institute, and
Excel programs
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SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Professional Growth:
Attended meetings conducted by the Faculty/Staff Institute
Planned and attended the Learning Styles faculty seminars and workshops
Coordinated BPCC Faculty Development Seminars
Attended the symposium between the University of Louisiana System and LCTCS on
3/23/05
Attended various meetings of the Board of Regents Electronic Learning Committee
Attended regular meetings of the LCTCS Chief Academic Officers
Attended appropriate meetings of the LCTCS and Board of Regents
Attended meetings throughout the year via compressed video, i.e., Council of LCTCS Chief
Academic Officers, e-Learning coordinators, Rapides Learning Center, and Board of
Regents Statewide Council of Chief Academic Officers
Attended Noel-Levitz Statewide Enrollment Management conference in New Orleans on
April 17-18, 2005
Supervised professional growth seminars & convocations for faculty
Supervised Professional Growth sponsored by Educational Technology Division on the
following dates:
August 13 and 31, 2004; September 2, 10, 14, 16, and 17, 2004; October 6, 7, and 15, 2004;
November 2, 4, 12, 15, and 19, 2004; March 2, 4, 11, 17, 18, and 30, 2005; April 1, 8, 15, 22,
and 29, 2005; May 3 and 13, 2005.
Service:
Participated in conference calls with LCTCS and BPCC Chancellor
Represented the Chancellor in various LCTCS and BoR meetings
Supervised the establishment of BPCC@NSU
Convened and presided over meetings of the academic division chairs
Attended various academic advisory meetings of BPCC's degree/certificate programs
Attended monthly meetings of the BPCC Planning Council
Attended LCTCS Leadership Team meetings and dinner reception with the LCTCS
Leadership Development Institute
Attended BPCC Environmental/Health Safety meetings
Assisted in preparing proposals for the following new programs:
*Certificate of Technical Studies in Construction Technology
*Certificate of Technical Studies in Legal Secretary
*TCA in TV/Film Set Construction
Coordinated, planned and presided at the graduation ceremonies for the summer 2004, fall
2004, and spring 2005 semesters
Wrote grants for faculty professional growth
ACADEMIC PROGRAM REVIEW
The following academic programs have been reviewed:
*Associate of Applied Science in Criminal Justice
*Associate of Applied Science in General Studies
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*Associate of Applied Science in Industrial Control Systems
*Associate of Applied Science in Respiratory Therapy
*Associate of Applied Science in Pharmacy Technician
*Technical Diploma in Pharmacy Technician
*Technical Diploma in Medical Office Specialist
*Certificate of Technical Studies in Respiratory Therapy
STRATEGIC PLANNING
Department Measurable Strategy
Increase number of academic degree and certificate programs available at Bossier Parish
Community College.
Performance Indicators
Number of new academic degree and certificate programs developed.
Assessment Results
The following programs were approved by LCTCS on May 11, 2005: TCA in TV and
Film Construction, CTS in Construction Technology, and CTS in Legal Secretary.
Changes Based on Assessment Outcomes
Students are enrolled in the courses leading toward certificates in construction technology
and legal secretary and in the technical competency area of TV and film set construction.
Strategy (ies) for the Future
To seek Board approval of the following programs: Certificate of Technical Studies in
Sonography; Certificate of Technical Studies in Laboratory Technician Assistant;
Certificate of Technical Studies in Medical Imaging Assistant; Certificate of Technical
Studies in Horticulture; Certificate of Technical Studies (or Technical Diploma) in
Dietary Technology Assistant; Certificate of Technical Studies in Graphic Design; and
Associate of Applied Science in Occupational Therapy Assistant.
Department Measurable Strategy
Increase enrollment in low completer programs through new marketing strategies.
Performance Indicators
List of new marketing strategies and enrollment numbers in low completer programs.
Assessment Results
The enrollment increase from 2004 to 2005 is as follows: AA Respiratory Therapy 185
to 91 (3%); CTS Phlebotomy 41 to 49 (20%); TD Surgical Technology 56 to 63 (13%);
AA Telecommunications 123 to 137 (11%); AA Industrial Control Systems 26 to 32
(23%); AA General Science 223 to 397 (78%); CTS Culinary Arts 18 to 23 (28%); and
TD Medical Office 45 to 56 (24%).
Changes Based on Assessment Outcomes
More students have enrolled.
Strategy (ies) for the Future
Continue to market under-enrolled programs.
Department Measurable Strategy
Promote professional growth among faculty by offering professional developmental
opportunities on campus via in-house faculty and staff and off campus via professional and
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learned societies and local, state, and national conventions.
Performance Indicators
Number of faculty who participate in professional growth activities.
Assessment Results
Offered 29 Blackboard and Distance Education Professional Growth Opportunities
sponsored by the Educational Technology Division on the following dates: August 13
and 31, 2004; September 2, 10, 14, 16, and 17, 2004; October 6, 7, and 15, 2004;
November 2, 4, 12, 15, and 19, 2004; March 2, 4, 11, 17, 18, and 30, 2005; April 1, 8, 15,
22, and 29, 2005; May 3 and 13, 2005. In 2004 -2005, the faculty of Bossier Parish
Community College participated in meetings and conventions of learned societies and
professional
organizations in the various areas of faculty interest, including
DEI/SELECT Grants, a
Customer Service Seminar; Electronic Whiteboard; Volunteerism: How Giving Pays Off
Big; The Secret RECIPE For Success, Presentation on tips for communicating better with
your online students and retaining online students; Spring Learning Styles Workshops Each to his Own: PLS; CAPS; Thematic Visualization; Simulations; Technology, Room
Design; and Kinesthetic Learning Materials; Dale Carnegie Training; Microsoft Office
Specialist IT Certification Prep Classes; The 8th Habit: From Effectiveness to Greatness,
Society of Success Speaker-Dr. Steven Covey; Domestic Violence Awareness Seminar;
Student Success Through Student Engagement Seminar; Faces of Diversity Brown Bag
Lunch; and Learning-Centered Education.
Changes Based on Assessment Outcomes
Faculty was able to use the knowledge and experiences gained in professional
development workshops to enhance their knowledge of teaching.
Strategy (ies) for the Future
Seek professional development funds through the Carl Perkins Act to provide seminars
and conferences for faculty.
Department Measurable Strategy
Establish off-campus classes with Northwestern State University.
Performance Indicators
Number of classes offered.
Assessment Results
Thirty (30) off-campus classes will be offered to students through Northwestern State
University in the fall 2005 semester.
Changes Based on Assessment Outcomes
Students in the NSU service area have access to developmental courses and a minimum of
12 hours applicable to a baccalaureate degree in accordance with the Louisiana Board of
Regents Master Plan for Higher Education.
Strategy (ies) for the Future
To expand the BPCC/NSU program and offer more sections as needed.
Department Measurable Strategy
Increase access to dual enrollment classes.
Performance Indicators
Number of students enrolled.
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Assessment Results
There was an increase in the number of students enrolled in the off-campus program.
There were 794 students taking at least one off-campus class, 216 students taking offcampus classes exclusively, 56 students taking off-campus internet classes exclusively,
402 students taking at least one class in Minden, and 102 students taking classes in
Minden exclusively.
Strategy (ies) for the Future
Continue to increase access to dual enrollment and off-campus classes.
Department Measurable Strategy
Maintain accreditation in all accreditation eligible programs.
Performance Indicators
Number of programs accredited.
Assessment Results
The following programs are accredited: AS in Medical Assistant- CAAHEP-AAMA; AS
in Physical Therapist Assistant-CAPTH; AS in Respiratory Therapy-CAAHEP; AS in
Paramedic-CAAHEP; AAS in Pharmacy Technician-ASHP; CTS in Respiratory Therapy
Technology-CAAHEP; TD in Surgical Technology-CAAHEP-ARC-ST; Certificate in
Phlebotomy-NAACLS; CTS in Medical Assistant- CAAHEP-AAMA; CTS in Pharmacy
Technician-ASHSP; and CTS in Culinary Arts-ACF.
Changes Based on Assessment Outcomes
Students are able to sit for local and/or state and/or national certification and registry
examinations as a result of having graduated from accredited programs.
Strategy (ies) for the Future
Work toward accreditation of the Associate of Applied Science degree with the National
Association of Industrial Technology.
Department Measurable Strategy
Establish Liaison with NSU college of Nursing at Shreveport.
Performance Indicators
Signing of Agreement.
Assessment Results
The BPCC office on the NSU campus was established and is located at 114 Kyser Hall.
The program will kick-off by offering classes in the fall 2005 semester.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Academic Affairs Division has had a successful year. The BPCC office located on the
NSU campus was established this year. New academic degree and certificate programs were
approved. There was an increase of enrollment in low-completer programs, as well as dual
enrollment classes.
PRIORITIES FOR THE COMING ACADEMIC YEAR
Register students and offer classes to expand the BPCC/NSU program in order to serve
students as appropriate.
To seek Board approval of the following programs:
*Certificate of Technical Studies in Sonography, Minden exclusively.
*Certificate of Technical Studies in Laboratory Technician Assistant
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*Certificate of Technical Studies in Medical Imaging Assistant
*Certificate of Technical Studies in Horticulture
*Certificate of Technical Studies or Technical Diploma) in Dietary Technology Assistant
*Certificate of Technical Studies in Graphic Design
*Associate of Applied Science in Occupational Therapy Assistant
Work toward accreditation of the Associate of Applied Science degree with the National
Association of Industrial Technology
Continue to increase access to dual enrollment and off-campus classes
Continue to market under-enrolled programs.
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Division of Academic Affairs
Division of Behavioral and Social Sciences
EMPLOYEE LISTING
Professional, unclassified staff
Mike Montgomery, M.A.
Classified staff
Elizabeth Opperman, B.S.
FACULTY LISTING
Professor
Dr. C.S. LaBarbera, Ed.D.
Associate Professor
Carol Adkins, M.Ed.
Kay Boston, M.A.
Dan Cain, M.A.
Ruth Cowger, M.A.
Barbara James, M.S
Kathy Manuel, B.S.
Ray Stanfill M C.J.
Assistant Professor
Jennifer Nawas, M.S.
Becky Nohse, M.Ed
Sandy Todaro, B.A.
Brookie Walker, M.A.
Instructor
Ashley Grisham, M.A.
Gail Hendrix, M. Ed.
John Agan, M.A.
Elliott Sampley, M.S.
Ray Woods, M.A.
Sandra Theus, M.A.
Richard Pool, M.A.
DIVISION SUMMARY
The Division of Behavioral and Social Sciences is composed of nine disciplines; Criminal
Justice, Corrections, Education, Geography, Health and Physical Education, History,
Political Science, Psychology, and Sociology. Criminal Justice is the only degree program; it
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has four concentrations for students: Legal Systems, Law Enforcement, Medicolegal Death
Investigation, and Corrections. Another degree program is slated to be implemented in the
fall of 2005, an Associate of Education. This program has been designed in conjunction with
four-year colleges to increase the number and quality of Louisiana teachers. The Division's
faculty consists of eighteen full-time and twenty adjunct instructors who taught 284 sections
in nine disciplines. The Division members had 100% participation in recruitment and faculty
development activities as well as hundreds of hours of community service. Two more online
courses were added to an all ready substantial list of online offerings (49 for 2003-2004). In
January, the Division moved to a new modern campus without any major disruptions. All
classrooms were equipped with modern educational technology as well a new education
computer lab which had been previously funded by a Board of Regents Grant. An additional
Board of Regents Grant for $14,000 was awarded to a Division member to establish a
Behavioral and Social Science computer lab. The Division has been averaging twenty-five
graduates each academic year.
ADVANCED DEGREES OR CERTIFICATIONS
Ashley Grisham, Master’s of Education, LSUS
Elizabeth Opperman, Bachelor of Science in Business Administration, Wiley College
Barbara James, obtain the Yoga Fundamentals Specialty Certification, received the
"Outstanding Faculty Member Award" for 2004-2005.
Gail Hendrix, completed 38 credits at Kaplann University for Information Technology
Pathway Certificate
Kay Boston, completed certificate in Critical Incident Stress Management Training.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Mike Montgomery, Awarded: Certificate of Achievement for documentation of
undocumented episodes of WWII's aviation war from center for Military Studies
Carol Adkins, nominated by U.S. Rep. Jim McCrery to participate in the Business and
Professional Women's Leadership Summit, May 16-17, 2005, in Washington DC.
Ashley Grisham, Softball coach, ranked in Top 10, played in Regional Tournament, finished
4th in conference and in conference tournament.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Mike Montgomery , November, 2004, Aviation History; “Lance Wade: The Forgotten RAF
Ace;” Wrote draft, Resolution honoring Wade for Texas House of Representatives and Texas
Senate.
Carol Adkins, assisted Bossier Chamber of Commerce recruiting volunteers for grand
opening of Louisiana Boardwalk.
Kay Boston, prepared learning styles inventories for the Northwood High teacher in-service,
served as co-presenter for learning styles; served a presenter for learning styles professional
development seminar at BPCC, attended "Faculty Roles in the Learning College," attended
27th Annual Leadership Certification Institute: Teaching Students Through Their Individual
Learning Styles.
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Sandra Theus, attended Dunn and Dunn Institute: Center for the Study of Learning and
Teaching Styles, New York August 14-16, 2005; Attended second annual LCTCS conference
and leadership development day, New Orleans; Mid-South Sociological Association
Conference, Civil Right Act of 1964 and the Voting Acts of 1965; LA Association of
Women in Higher Education; 67th Annual Conference of LA Colleges and Universities;
Shreveport-Bossier Community Renewal workshop; Pi Gamma Mu International Honor
Society in Social Science 4th annual collaborative induction/ awards ceremonies; Presented
paper, Mid-South Sociological Conference
Richard Pool, 2004 Southern Criminal Justice Conference, presented paper “A Cold Cultural
Study: Domestic Violence Criminal in the U.S. and the U.K. Methodology and Results;”
Chair of Parrell discussions: Subject "Choosing Shadows: Confronting what we know and
don't know about victimization of women"; Researched in London Scotland Yard, domestic
violence; Domestic violence education and support incorporated D.O.U.E.S., Inc.
Sandy Todaro, Shreveport Little Theatre- provided advice in costume selection, Alliance for
Education committee member, Board Member -Mental Health Solutions, Attended "No
Child Left Behind" conference.
Gail Hendrix, Learning styles series on Multicensory Instructional, Review for proposed
Associate of Science Teaching Degree program
Ray Stanfill, Learning styles presentation on Thematic Visulation Activities, speaker at
Northwood High School
Elliott Sampley, attended ABCA convention, fellowship United Methodist Church Baseball
Camp, Southfield High School Field Day
Jennifer Nawas, attended the National Institution for the teaching of Psychology Conference,
presented "The Stages of Relationships" to high school students, attended a program review
meeting for the Associate of Science Teaching Degree program
Kathy Manuel, attended learning styles workshop, National Institute on the Teaching of
Psychology, Executive Counsel of the Faculty Senate, delegate to the Planning Council
Dan Cain, Southwest LA Brain Injury support, speaker.
Sharonda Mikle, learning styles workshop, attended Distinguished Speaker Series, Kjana
Wisemann, Level six blackboard, initiated search for candidate and oversaw election process
for Faculty Senate Executive Council Member
Becky Nohse, judged Bossier Optimist Club Oratorical Contest
John Agan, Board of Directors for Cultural Crossroads of Minden, Board of Directors
Dorcheat Historical Association, Member Germantown Colony Commmission, wrote,
Minden Cemetery Association- presentation of script for the Ghost Tour, Presented at
meeting for Minden and Mt. Lebanon: Sibling Settlements
Brookie Walker, learning styles workshop presenter at Northwood High School, attended
learning styles conference in New York, attended the Teaching Professor Conference in
Philadelphia, PA
Dr. C.S. LaBarbera, attended blackboard level 6, blackboard grade book, assisted American
Red Cross.
SIGNIFICANT CONTRACTS OR GRANTS
Brookie Walker, received Board of Regents grant for $14,000 for B.S. Computer Lab,
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received stipend award to attend NEH Conference
ACADEMIC PROGRAM REVIEW
The Bossier Parish Community College Criminal Justice program continues providing its
students with a solid foundation in that discipline. The program has experienced slow but
steady growth over the years. In the spring of 2000, it had 195 students and four years later
(2003-2004) the enrollment had grown to over 300 students. The program faculty consists of
three full-time and five adjunct instructors. Students have a choice of four academic
concentrations for a Criminal Justice degree: Legal Systems, Medicolegal Death
Investigation, Law Enforcement, and Corrections. Efforts to improve the program have
concentrated on improving advising and to increase student enrollment. With the attraction
of a new campus and program promotion, student enrollment is expected to increase. The
College's survey of Criminal Justice graduates reflect that the vast majority gave high mark
to the program and its facility.
STRATEGIC PLANNING
Department Measurable Strategy
Enrollment will be increased by advertising the Criminal Justice program with flyers and
through the Bossier City Police Department continuing education program.
Performance Indicators
Enrollment Increase
Assessment Results
A single sheet advertising push card reflecting selling points for Criminal Justice was
designed. The cards were distributed to Shreveport Police Department, Bossier City
Police Department, and other area law enforcement agencies. Behavioral and Social
Science faculty also distributed push cards to area high schools, libraries, convenience
stores, video stores, and other high traffic spots.
Changes Based on Assessment Outcomes
This resulted in spring 2005 enrollment of 237 Criminal Justice students being matched
after a loss of 12 graduates at fall graduation.
Strategy(ies) for the Future
Continue to re-supply existing push card locations and expand to local metropolitan
communities. To work through BPCC Criminal Justice Advisory committee to provide
continuing education for local law enforcement agency.
Department Measurable Strategy
Criminal Justice advising will be improved by a structured advising guideline.
Performance Indicators
Structured advising forms were made available to Criminal Justice advisors as well as the
advising center.
Assessment Results
Structured advising guidelines were designed, providing needed information concerning:
ACT scores, concentration requirements, electives, grade requirements, and transfer
information. Advising guidelines were provided to counselors, Criminal Justice faculty,
and the students. Guidelines will be incorporated in fall 05 student brochures.
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Changes Based on Assessment Outcomes
BPCC personnel involved in advising were provided with needed information to assist
students. New students were provided with advisory guidelines and the importance of
seeing an advisor was stressed before selecting courses.
Strategy(ies) for the Future
Continue to improve Criminal Justice advising.
Department Measurable Strategy
Offer Behavioral and Social Science courses that fulfill and or complement associate degree
and occupational certificate programs, or for transfer to other institutions of higher learning.
Performance Indicators
The number of courses offered by Division of Behavioral and Social Sciences.
Assessment Results
The Behavioral Science Division provides necessary courses required for associate degree
and occupational certificate programs. The majority of department programs transfer to
other institution of higher learning. The transfer situations are complicated as aresult of
two governing boards for four year institution. For example, BPCC HIST 203 Louisiana
History is accepted for transfer as a lower level history with the LSU system, but not in
the LA System, as it is classified as an upper level history.
Changes Based on Assessment Outcomes
Continue to monitor needs.
Strategy(ies) for the Future
Continue to provide needed Behavioral Science courses that fulfill and or complement .
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Behavioral and Social Sciences Division met its 2004-2005 goals. Its courses supported
degree and certificate programs of the College as well as transfer to the majority of four year
colleges. Graduates of the Division's Criminal Justice program, when questioned in an exit
survey, gave the program and its faculty high marks. Division faculty supported the College
in recruiting, professional development and in service to the community.
In the discipline of Criminal Justice and Corrections, efforts have been made to improve
student advising. Faculty members attended several professional development seminars
concerning advising. The Division has also worked with area four year colleges so that
Bossier Parish Community College's graduates may attend four year criminal justice
programs with little loss because of transferability of the College's criminal justice
curriculum. Efforts have been made to improve the availability of required course offering,
such as Internet courses and alternating day and evening courses between semesters.
In the discipline of Education, a state-sponsored effort between the Louisiana Community
and Technical College system and the four year colleges to collaborate to increase the pool of
certified and highly qualified teachers had a commitment to develop a "state-wide template
for an Associate of Science degree in Teacher Education for grades 1-5." The goal is for
graduates in Education from the two year colleges to be able to move from the two year
system to the four year system with few problems. Two year colleges will design or redesign
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general education curricula and specific education courses so that these courses meet the
transfer criteria of the four year colleges. With this in mind, BPCC has begun to redesign to
ensure alignment with state and national standards. An Education computer lab has been
established and a highly qualified instructor employed for the new Education degree.
In the discipline of Health and Physical Education, a new gymnasium will be completed by
mid-summer and for the first time Bossier Parish Community College Health and Physical
Education will have its own facilities. The College's team sports have baseball, softball, and
soccer fields under construction and due for completion before the fall semester. New
equipment has been installed in the First Aid classroom to enhance that popular course and
all classrooms will have advanced technology. Health and Physical Education courses are
offered for both day and night students as well as online.
In the discipline of Geography, all classroom have appropriate maps and projectors installed.
The College's Geography courses meet the need for degree and certificate programs as well
as transferability to four year colleges. Surveys of Bossier Parish Community College's
graduates express satisfaction in Geography advising and courses. The College's Geography
courses are offered at various times for both day and night students.
In the discipline of History, a Western Civilization honors course has been approved for
students who expect more from courses. History courses are offered day and evening as well
as Internet. The discipline instructors offer different teaching styles ranging from high tech
history to traditional lecture and each has its own student following. All History classrooms
are equipped with multi-media projector and computers, as well as TV/ VCR/DVD.
In the discipline of Political Science, a honors course has been approved for students who
expect more from a course. The College's regular Political Science courses take field trips to
various government bodies and experience first hand government at work. Courses are
offered day and evening as well as Internet. Political Science classes are equipped with
technological advanced education tools such as multi-media projectors, computer,
TV/VCR/DVD.
In the discipline of Psychology, courses are offered a variety of times both day, and
afternoon, evening, and Internet. Discipline courses fulfill College certificate and degree
needs as well as transferability. The discipline has a new text with a Internet "Psyc-lab" with
online tutors, presentations, and other student support which has been enthusiastically
received by the Discipline faculty. Psychology classrooms as all Behavioral Science
classrooms are equipped with the latest technology. Graduation survey results show the
discipline of Psychology receives high marks from graduates.
In the discipline of Sociology, course offerings are at various times: day, afternoon, evening,
as well as Internet. Sociology classrooms are equipped with multi-media projectors, and
other high tech education equipment. Discipline courses support the College's certificate and
degree programs as well as transferability to four year colleges .
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PRIORITIES FOR THE COMING ACADEMIC YEAR
The Behavioral and Social Science Division will continue to strive to support the College and
the community as well as meeting its goals.
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Division of Academic Affairs
Division of Business and Computer Science
EMPLOYEE LISTING
Professional, unclassified staff
Richard Robins, M.Ed., Division Chair
Classified staff
Toni Brown, A.S.
FACULTY LISTING
Associate
Paxton Moreland, M.B.A.
Patricia Wyatt, M.B.A.
Assistant
Achla Agarwal, M.A.
Steve Fess, M.B.A.
Raymond Gaines, J. D., M.B.A.
Michelle Grant, M.B.A., CPA
Leonard Osborne, M.A.
Dr. Jack Raley, Ph.D.
Barbara Regan, M.S.
Jill Suarez, M.S.
Paul Weaver, M.S.
Instructor
Barbara Cole, M.S.
Kimberly Harvell, M.Ed.
Russell Ingram, M.S.
Chris Rondeau, M.Ed.
DIVISION SUMMARY
During the 2004-05 academic year, the Division of Business and Computer was involved in
many academic and extracurricular activities at Bossier Parish Community College and in the
community. During the summer 2004 semester, Bossier Parish Community College enrolled
1,718 students. The enrollment in Business and Computer Science courses for the summer
semester was 496 students. During the fall 2004 semester, Bossier Parish Community
College enrolled 4,429 students, which again was the highest fall numbers since 1977. The
enrollment in Business and Computer Science courses for the fall semester was 1,626
students. During the spring 2005 semester, Bossier Parish Community College enrolled
4,412 students at the new campus location. The enrollment in Business and Computer
Science courses for the spring semester was 1,707 students.
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The Division of Business and Computer Science had its first students enroll through the
state's new Ecollege program.
The Division of Business and Computer Science has applied for a Legal Secretary Certificate
Program.
Bossier Parish Community College offered 20 TCAs with the Business and Computer
Science Division providing 5 of these. They include Basic Management, Bookkeeping,
Business Communication, Software Applications, and Web Design. The first Basic
Management and Software Applications TCAs were awarded during the fall 2004
commencement ceremony. Five additional TCAs were awarded during the spring 2005
semester. There was an increase from three to nine TCAs awarded this fiscal year by this
Division.
Our Division continues to offer more Internet classes each semester. During the summer
2004 semester, Bossier Parish Community College offered 43 Internet classes with over 580
students enrolled; our Division offered 11 of these which involved 163 students. During the
fall 2004 semester, Bossier Parish Community College offered 61 Internet classes with over
951 students enrolled; our Division offered 18 of these which involved 292 students. During
the spring 2005 semester, Bossier Parish Community College offered 65 Internet classes with
over 1,057 students enrolled; our Division offered 19 of these which involved 365 students.
The curriculum sheets for all divisional degrees were updated. In addition, the Associate of
Applied Science degree in Computer Information Systems has been modified to offer 3 areas
of concentration: Programming, Software Applications, and Management Information.
Personnel changes within the Division included the hiring of Russell Ingram and Kimberly
Harvell. Both instructors teach computer courses for our Division.
Promotion and Tenure within the division include the following:
Raymond Gaines was promoted to Assistant Professor
Achla Agarwal and Jill Suarez were granted tenure
Michelle Grant and Paul Weaver applied for promotion to Associate Professor
The Division offered the following variety of courses of instruction:
During the summer 2004 semester, the following classes were offered:
ACCT
4 sections of Accounting, including 2 Internet sections;
1 Internet section of Computerized Accounting;
BADM
2 sections of General Business Administration, including 1 Internet section;
4 sections of Economics;
1 Internet section of Management;
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1 section of Organizational Behavior;
1 Internet section of Marketing;
1 section of Business Law;
CIS
11 sections of Introduction to Computer Concepts, including 1 Internet section;
1 Internet section of Advanced MS Access;
1 Internet section of Computer Systems Design;
During the fall 2004 semester, the following classes were offered:
ACCT
12 sections of Accounting, including 2 Internet sections;
1 Internet section of Computerized Accounting;
BADM
5 sections of General Business Administration, including 1 Internet section;
2 sections of Finance;
1 section of Business English;
1 section of Business Math;
6 sections of Economics;
2 sections of Management;
1 section of Human Resource Management;
2 sections of Marketing, including 1 Internet section;
2 sections of Business Law; including 1 Internet section;
2 sections of Organizational Behavior;
3 sections of Business Communications;
CIS
6 sections of Keyboarding;
2 sections of Problem Solving, including 1 Internet section;
27 sections of Introduction to Computer Concepts, including 3 Internet sections;
2 sections of Introduction to C++ Programming;
1 Internet section of Operating Environments;
4 sections of Software Applications, including 1 Internet section;
2 sections of Introduction to Visual BASIC Programming, including 1 Internet section;
1 Internet section of Advanced MS Access;
1 Internet section of Computer Systems Design;
CWD
1 section of Internet Technology;
1 section of E-commerce;
2 sections of Website Design I;
During the spring 2005 semester, the following classes were offered:
ACCT
11 sections of Accounting, including 2 Internet sections;
1 Internet section of Income Tax Accounting;
1 Internet section of Computerized Accounting;
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BADM
6 sections of General Business Administration, including 1 Internet section;
2 sections of Finance;
1 section of Business English;
1 section of Business Math;
6 sections of Economics;
3 sections of Management, including 1 Internet section;
1 section of Human Resource Management;
2 sections of Marketing, including 1 Internet section;
3 sections of Business Law; including 1 Internet section;
2 sections of Organizational Behavior;
3 sections of Business Communications;
CIS
5 sections of Keyboarding;
2 sections of Problem Solving, including 1 Internet section;
29 sections of Introduction to Computer Concepts, including 4 Internet sections;
1 section of Introduction to C++ Programming;
1 Internet section of Operating Environments;
4 sections of Software Applications, including 1 Internet section;
2 sections of Introduction to Visual BASIC Programming, including 1 Internet section;
1 Internet section of Advanced MS Access;
1 Internet section of Computer Systems Design;
CWD
2 sections of Internet Technology;
1 section of E-commerce;
2 sections of Website Design I;
ADVANCED DEGREES OR CERTIFICATIONS
No advanced degrees were earned during the 2004-05 academic year.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Achla Agarwal's Student Information Center program was utilized with great enthusiasm by
the Business and Computer Science students during the spring 2005 semester. Mrs. Agarwal
has been appointed to the Board of Directors of the Multicultural Center of the South, was
commended for her community service work with the Red River Radio Network, and for
serving as a judge for the Louisiana Region I Science and Engineering Fair. Mrs. Agarwal
was commended for serving on the Library Committee for Bossier Parish Community
College and for her service work for Bossier Parish Community College by participating and
helping with the Spring Fling in April 2005. In addition, she completed 18 contact hours in
Microsoft.NET for Developers: C# for the C++ Developer and received a certificate from
the Bossier Parish Community College ACT Center.
Barbara Cole was commended for helping during the Spring Fling and serving on the
Curriculum Committee for Bossier Parish Community College.
Steve Fess was commended for helping with Spring Fling and Open House and serving on
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the Scholarship Committee for Bossier Parish Community College.
Raymond Gaines was commended for helping with Spring Fling, helping with Open House,
and serving as Chair on the Disciplinary Hearing Committee. Mr. Gaines was commended
for initiating a search for candidates and oversaw the election process for the Faculty Senate
Executive Council members. Mr. Gaines was commended for his community service work
by helping in the Advising Center for Extended Registration, participation on the Ad Hoc
General Education Competency Review Committee during the fall 2004 semester, and for
serving as a coordinator with the River Cities Youth Summit for Junior League of
Shreveport-Bossier during the fall 2004 semester.
Michelle Grant was commended for completing a tax teleconference sponsored by the
Society of Louisiana Certified Public Accountants in August 2004, and for serving as Vice
Chair on the Curriculum Committee for Bossier Parish Community College. Also, Mrs.
Grant was commended for assisting individuals within our community and through Bossier
Parish Community College references with free tax service help.
Kimberly Harvell was commended for attending the 2005 Entrepreneur's Conference
sponsored by the Community Workforce Center and for serving on the Electronic Learning
Committee for Bossier Parish Community College. In addition, Ms. Harvell was
commended for her community service work by attending four mini-workshops, conducting
four workshops on college planning, and participating in the North Louisiana Conference
Christian Debutantes-Masters Commission presentation of its 2nd Annual Youth
Empowerment Retreat on February 12, 2005. As a representative of BPCC, she volunteered
her services for the annual Sickle Cell Anemia Drive sponsored by Phi Delta Kappa, Inc. on
September 25, 2004. Ms. Harvell donated her service to the St. Matthew Carnival in August
2004.
Russell Ingram was commended for helping with Spring Fling, helping with Open House,
and serving on the Student Technology Fee Committee for Bossier Parish Community
College. In addition, Mr. Ingram accepted the responsibility for serving as sponsor of the
Association of Technology Professional (AITP) computer club and will initiate this student
organization activity in the fall 2005 semester. His community service work included
donating his time to the Arklatex Computersheaux on May 14, 2005.
Paxton Moreland was commended for serving as Chair on the Academic Integrity Committee
for the Bossier Parish Community College and for helping with the annual BPCC/Bossier
City Christmas Show. In addition, Mr. Moreland presented and participated in the Advisor
Training Program on October 29, 2004.
Leonard Osborne was commended for helping with Spring Fling, helping with Open House,
and serving as Chair on the Academic Misconduct Appeals Committee for Bossier Parish
Community College.
Dr. Jack Raley was commended for helping with Spring Fling, helping with Open House,
and serving on the Library Committee for Bossier Parish Community College. In addition,
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Dr. Raley participated in the ACT Student Opinion Survey in his classes and providing his
students the opportunity to complete The Community College Student Report (CCSSE).
Barbara Regan was commended for her community service work by volunteering 56 hours
on weekends from September 2004-April 2005 to the McDade House and for serving on the
Academic Misconduct Appeals Committee.
Richard Robins was commended for serving as the project director on a Board of Regents
grant, as Chair for the Student Technology Fee Committee for Bossier Parish Community
College, as the Bossier Parish Community College representative on the Greater Shreveport
Chamber of Commerce's Science and Technology Council. Mr. Robins created a Legal
Secretary Certificate through preparation, requests, organization and serving as Chair of a
Legal Secretary Certificate Board. Then he submitted two Student Technology Fee
proposals which were approved to equip a new computer lab and update computers in
another computer lab. In addition, Mr. Robins was commended for serving on the LCTCS
Accounting and Business Articulation Workgroups, on the Board of Regents Business
Articulation Committee, on the ArkLaTex Computerfest Inc. Board of Directory, helped with
Spring Fling and the Open House for Bossier Parish Community College. He attended and
participated in the LCTCS "Orientation/Implementation Workshop of New Institutional
Instructional and Student Service Officers and the LCTCS "Division Chair/Academic Dean
Conference". At Bossier Parish Community College, Mr. Robins attended and participated
in the "Great Customer Service…In Times Like These" in October 2004 and in the
"Reconstructing the College Curriculum: Using Learner Outcomes".
Chris Rondeau was commended for his preparation and participation in "Junior Day" as
recruiter, attendance and participation in the "Reconstructing the College Curriculum: Using
Learner Outcomes", and for his assistance in the preparation/set-up/operation/data entry and
analysis/Award's ceremony/public assistance of the Louisiana Region I Science Fair hosted
by Bossier Parish Community College. Mr. Rondeau was commended for helping with Open
House, for his outstanding service to the community by working the Red River Revel Arts
Festival, and for his serving as Technology Coordinator on the Faculty Handbook
Committee. In addition, Mr. Rondeau is very active in the community by volunteering many
hours working fund raisers, setting up sound equipment at church functions, and teaching
Sunday School. Mr. Rondeau is currently taking additional courses from LSU-S to further
his career.
Jill Suarez was commended for her service on the Committee on Committees, Promotion
Committee, and service as Assistant Treasurer for the Executive Council of the Faculty
Senate. Mrs. Suarez contributed many hours of community service work for helping with
Spring Fling, helping with the annual BPCC/Bossier City Christmas Show, and volunteer
work at the Sci-Port Discovery Center in Shreveport. Also, Mrs. Suarez received her
certification as a Microsoft Office Specialist on November 17, 2004.
Paul Weaver was commended for helping with Spring Fling, serving as Chair on the Human
Subject Committee, and serving as a judge for the Louisiana Region I Science and
Engineering Fair hosted by Bossier Parish Community College. Mr. Weaver has provided
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many hours of community service work through his development of “PowerPoint”
presentations, his performing of routine maintenance on personal computers, and by working
on the Website, Network, and Server for Broadmoor Assembly of God as a representative of
Bossier Parish Community College. In addition, Mr. Weaver donated his time to the
Speakers Bureau of BPCC by conducting a seminar on "Maximizing Your Worship Using a
Video Projection System (Using SongShow Plus 5.5 and PowerPoint 2003) held in
Alexandria, LA on September 17-18, 2005, and presented a “PowerPoint” training on
November 1, 2004, to The Arc of Caddo-Bossier.
Patricia Wyatt was commended for serving as Chair on the Financial Aid Appeals
Committee and serving on the Mentoring Program Committee with the Mayor’s Commission
for Women of Bossier City. In addition, she was commended for her participation/
organization/ hosting of a farewell dinner for Mayor George Dement of Bossier City. In
addition, Ms. Wyatt was commended for her preparation and presentation for the Learning
Styles Program to Airline High School students, to the Art for Elementary Education
students, and to the International Association of Administrative Professionals Pelican
Chapter. Once again, she donated more service work when she presented a lecture to the
Apollo Elementary School.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Meetings Attended:
Achla Agarwal
*Attended the Library Orientation on September 24, 2004
*Attended the Seminar "Great Customer Service…In Times Like These" by Craig
Pourciau on October 4, 2004
*Attended a Professional Growth Opportunity with Educational Technology on November
15, 2004
*Attended the "Faculty Evaluation Committee Workshop" on January 20, 2005
*Attended the Distinguished Speaker Series "Presentation of Kijana Wiseman as The
Griot" on March 8, 2005
Raymond Gaines
*Attended and participated in the Faculty and Staff Development "Reconstructing the
College Curriculum:"Using Learner Outcomes" by Dr. Don Prickel on May 4, 2005
Michelle Grant
*Attended the Seminar entitled "ADA and the Alternatively-Abled Student" on October
14, 2004
*Attended a Faces of Diversity Workshop on "Diversity in DisABILITIES" on April 19,
2005
Russell Ingram
*Attended and participated in the Educational Technology "Electronic Whiteboard"
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seminar on September 10, 2004.
*Attended and participated in the Educational Technology "Blackboard Level 6" seminar
on September 16, 2004.
*Attended and participated in the Educational Technology "Blackboard Gradebook"
seminar on September 17, 2004.
*Attended the Seminar "Great Customer Service…In Times Like These" by Craig
Pourciau on October 4, 2004
*Presented and participated in the Advisor Training Program on October 29, 2004
*Attended and participated in the Educational Technology "HTML Coding in Blackboard"
seminar on March 2, 2005.
*Attended and participated in the Faculty and Staff Development "Reconstructing the
College Curriculum: Using Learner Outcomes" by Dr. Don Prickel on May 4, 2005
Paxton Moreland
*Attended the Seminar "Great Customer Service…In Times Like These" by Craig
Pourciau on October 4, 2004
*Presented and participated in the Advisor Training Program on October 29, 2004
*Attended the Space Technology: Learning Styles Workshop on March 3, 2005.
*Attended a Session C-Faculty Roles in the Learning College as a Faculty and Staff
Development by Cynthia Wilson on April 15, 2005.
*Attended a Session D-A Personal Inventory as a Faculty and Staff Development by
Cynthia Wilson on April 15, 2005.
Leonard Osborne
*Attended the Distinguished Speaker Series Presentation "How to S.A.M. Your Goals &
Dream" by Delatorro L. McNeal II on September 30, 2004.
*Attended the Seminar "Great Customer Service…In Times Like These" by Craig
Pourciau on October 4, 2004
*Attended a review meeting for the proposed Associate of Science Teaching Degree
program on January 28, 2005.
Barbara Regan
*Attended and participated in the Educational Technology "HTML Coding in Blackboard"
seminar on March 2, 2005.
Chris Rondeau
*Attended The 27th Annual Leadership Certification Institute: Teaching Students
Through Their Individual Learning Styles seminar during July 29-August 4, 2004.
*Prepared and presented In-service Learning Styles Workshop to faculty and
administrators at Donnie Bickham Middle School and Northwood High School on November
1, 2004.
*Participated and Presented a Learning Styles Workshop "Thematic Visualization" on
February 24, 2005.
*Participated in Learning Styles Team Meeting on March 11, 2005.
*Presented a Learning Styles Workshop Simulation on April 5, 2005.
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Paul Weaver
*Attended and participated in the Faculty and Staff Development "Reconstructing the
College Curriculum: Using Learner Outcomes" by Dr. Don Prickel on May 4, 2005.
SIGNIFICANT CONTRACTS OR GRANTS
The Division of Business and Computer Science received Academic Enhancement funds to
provide student tables, 12 computers, instructor desks, and two HP LaserJet printers for
computer labs, and either new computers or memory upgrades for Internet instructors.
$107,107.00 in funds was awarded for two technology enhancement proposals which were
used to furnish and equip G317 as a new computer lab and update the computer lab in G218.
$27,000.00 in funds was awarded through the Carl Perkins Incentive Grant for computers in
the G214 computer lab. $8,000 in funds was awarded through the Library Scientific Grant
which were used to purchase a 42" plasma display screen, two HP LaserJet 4350 printers and
three instructor desks for computer labs, and a rollaway locking drawer. The Division also
received a $31,000 Basic Grant for a mobile computer lab cart with thirty lap top computers.
Working in conjunction with Computer Services using student lab fee funds, the Division
was able to secure licenses from MSDNAA for the students of the Business and Computer
Science department.
ACADEMIC PROGRAM REVIEW
The Division of Business and Computer Science had no Academic Program Reviews this
fiscal year (2004-05).
STRATEGIC PLANNING
Department Measurable Strategy
Promote electronic learning activities within the Division.
Performance Indicators
Output: Number of Internet sections offered within the division.
Outcomes: Percentage change in the number of Internet sections offered within the
Division.
Assessment Results
Increased the number of internet sections from 41 to 48, a 17%
Strategy(ies) for the Future
Promote electronic learning activities within the Division.
Department Measurable Strategy
Expand program and course offerings within the Division of Business and Computer
Science.
Performance Indicators
"Output: Number of sections, courses, and programs available to the students.
Outcome: Percentage change in the number of course offerings."
Assessment Results
Submitted request to Board of Regents for a Legal Secretary Certification. Revised the
CIS curriculum to include three separate concentrations. If approved, the Legal Secretary
Certificate would increase the Division's offerings by 25%.
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Strategy(ies) for the Future
Develop additional certificate and degree programs to meet the needs of the students.
Department Measurable Strategy
Increase the number of degrees offered via the Internet.
Performance Indicators
"Output: Number of degrees offered via the Internet.
Outcome: Percentage increase in the number of degrees offered via the Internet."
Assessment Results
Were not able to increase the number of degrees offered by the Internet.
Strategy(ies) for the Future
Increase the number of degrees offered via the Internet.
Department Measurable Strategy
Increase the number of courses offered via the Internet.
Performance Indicators
"Output: Number of courses offered via the Internet.
Outcome: Percentage increase of courses offered via the Internet."
Assessment Results
Increased the number of courses offered via the Internet by two. This was an increase of
12% in the number of courses offered via the Internet.
Strategy(ies) for the Future
Increase the number of courses offered via the Internet.
Department Measurable Strategy
Promote transfers of divisional offerings between BPCC and other colleges.
Performance Indicators
"Output: Number of divisional offerings that will transfer to other colleges.
Outcomes: Percentage change in the number of divisional offerings that will transfer to
other colleges."
Assessment Results
We now offer ACCT 205 as financial accounting and ACCT 206 as managerial
accounting, both of which transfer as individual courses to four-year colleges. ACCT 210
now transfers to community and technical colleges. The Division Chair participated in
LCTCS Accounting and Business Studies work-groups, in which accounting and business
rubrics were standardized at the statewide level. This is a 7% increase.
Strategy(ies) for the Future
Promote transfers of divisional offerings between BPCC and other colleges.
Department Measurable Strategy
Develop additional degree programs within the Business and Computer Science that will
transfer to other colleges.
Performance Indicators
"Output: Number of degree programs that will transfer to other colleges.
Outcome: Percentage change in the number of degree programs.”
Assessment Results
An Associate of Applied Science degree in Management Information Systems was
submitted to the Board of Regents. The request was rejected. The Computer Information
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Systems degree was then divided into three concentrations, one of those being
Management Information Systems. We submitted to the Board of Regents a request to
offer a Legal Secretary Certificate with course offerings that would transfer to other twoyear colleges and state technical colleges. If approved, the certificate would result in a
12.5% increase in the number of programs offered.
Strategy(ies) for the Future
Develop additional course offerings within the Business and Computer Science Division
that will transfer to other colleges.
Department Measurable Strategy
Develop additional degree programs that will transfer to four-year colleges or universities
Performance Indicators
"Output: Number of degree programs.
Outcome: Percentage change in the number of degree programs."
Assessment Results
An Associate of Applied Science degree in Management Information Systems was
submitted to the Board of Regents. The request was rejected. The Computer Information
Systems degree was then divided into three concentrations, one of those being
Management Information Systems.
Back
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174
Division of Academic Affairs
Division of Developmental Education
EMPLOYEE LISTING
Professional, unclassified staff
Sunny H. Cordaro, M.Ed., Division Chair, Director
Norman A. Bernard, A.A.
Donna J. Earley, B.S.
Daryle M. Stephenson, L.L.A. Certified
Classified staff
Linda N. Lofton, A.A.
FACULTY LISTING
Assistant
Sunny H. Cordaro, M.Ed., Division Chair, Director
Judy T. Kendrick, M.A.
Instructor
Lisa K. Patton, M.Ed.
Yolanda Cooper, B.A.
DIVISION SUMMARY
During the 2004-05 academic year, Bossier Parish Community College’s Developmental
Education Division aimed to increase the typical two-year college student’s likelihood of
academic success. The program strived to prepare the student to meet BPCC’s academic
standards while attaining his own individual educational goals. The goals of the College
Success Skills course and the Developmental Reading course continued to be to assist all
students in becoming self-confident, efficient, and academically independent as reflected in
the respective syllabi.
The Developmental Education Division’s Learning Center was successful in meeting its
goals as well. The Center provided all BPCC students an exceptional student tutoring center.
The Center attempted to meet the goals of not only the nontraditional and developmental
student, but virtually every student on the campus. The Center offered the students academic
assistance, free of charge, via peer tutoring and computerized programmed learning.
Project R.E.A.D. was successful this fiscal year in meeting its goals of providing literacy
workshops certifying community volunteers in the “Laubach Way To Reading” and
informing the community of problems of illiteracy through presentations to civic
organizations, churches, etc. Goals achieved also include partnering with other organizations,
working with the Project R.E.A.D. Literacy Council, publishing quarterly newsletters,
continuing membership in the Caddo-Bossier Literacy Council, and advertising Project
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R.E.A.D. services on the SMART Channel, local radio stations, local newspapers, and
posters.
ADVANCED DEGREES OR CERTIFICATIONS
Norman A. Bernard, A.A., BPCC, 2004
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Judy T. Kendrick - "Make a Difference Award" presented by the Learning Center - February
2005
Linda N. Lofton - Upgraded to Administrative Assistant III – January 17, 2005
Lisa K. Patton - "Make a Difference Award" presented by the Learning Center
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Sunny Cordaro -6/2/2004-Fire Extinguisher Training-Slide presentation completed on
computer; 7/13/2004-Back to School Night-Available at display to answer questions for
visitors; 7/14/2004-"This is BPCC" TV Interview-Appeared with tutors on "This is BPCC"
TV presentation; 7/14/2004-Management Advisory Group Meeting-Attended LCTCS
"Management Advisory Group" (MAG) employee orientation meeting; 7/14/2004-Literacy
Council Meeting-Attended Literacy Council meeting at home of Coordinator Daryle
Stephenson to work on Barbara Bush Foundation grant; 7/28/2004-LA Campus Compact
Meeting-Attended LACC meeting entitled "University Hub of OCP on Federal Grants
Procurement for Universities, Towns and Parishes" at Governors Press Conference Room in
Baton Rouge; 8/2/2004-Literacy Council Meeting-Attended Literacy Council meeting at
home of Coordinator,Daryle Stephenson to work on Barbara Bush Foundation grant;
8/20/2004-Safety/Diversity Training-Attended mandatory safety/diversity meeting entitled
"Embracing Diversity" presented by Dr. Andolyn Harrison of Grambling University;
9/3/2004-Orientation for Counselors-Presented advising information to counselors in HR
meeting room; 9/13/2004-Department Move Coordinator Kick-off Meeting-Attended
meeting as a "move coordinator" to learn about relocation to new campus; 9/13/2004Strategies for Success Workshop-Attended workshop for inputting Strategic Plan information
Workshop; 11/3/2004-LA Campus Compact -Interviewed applicants for Executive Director
of LA Campus Conference Compact via conference call; 10/4/2004-Customer Service
Seminar-Attended seminar entitled "Great Customer Service…In Times Like These"
presented by Craig Pourciau of SSA Consultants; 11/3/2004-Guest Speaker-Made
presentation to Kathy Manual's PSYC "death & dying" class using media articles, video,
photos in LC204 -6:30PM; 11/10/2004-Library Exhibit-Viewed "Collection of Shreveport
Businesses - 1916"; 11/8/2004-LA Campus Compact Meeting via Conference Call-Discussed
candidates for LA Campus Compact Executive Director with fellow Executive Committee
and made vote; 12/1/2004-Project MOMS Press Conference-Attended press conference for
Project MOMS; 12/10/2004-Loss Prevention Program-Completed quarterly safety training
via computer site www.bpcc.edu/bloodborne.htm; 12/13/2004-Breakfast & Move MeetingAttended BPCC breakfast & facility move meeting;1/12/2005-Phone Training SeminarAttended new telephone training seminar;1/26/2005-Project READ meeting-Met to discuss
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changes in workshop due to move to new campus;3/22/2005-LA Campus Compact MeetingMet with new LA Campus Compact Executive Director, Dr. Valerie Fields, in new TLCmeeting included tutor presentations, highlights of BPCC's service learning activities, & tour
of new campus; 2/25/2005-LCTCS Developmental Reading Committee-Selected to serve on
statewide committee to examine current status & future needs for credentials in field of Dev.
Reading; 3/2/2005-North Central Tech Prep Tour of the Learning Center-Met with group of
NCTP students for explanation/tour of TLC; 4/6/2005-Governor Blanco Visit-Attended
Governor Blanco's news conference in Building A; 4/12/2005-TLC Tutor End-of-Year
Retreat -Attended TLC Tutor End-of-Year Retreat & Fish Fry at Mike Woods Park, Bossier
City; 4/26/2005-Driver's Certification-Attended Driver's Training for Certification;
4/12/2005-National Library Week Celebration-Attended celebration of National Library
Week; 5/20/2005-Faculty/Staff End-of-Year Luncheon-Attended Faculty/Staff End-of-Year
Luncheon; 5/26/2005-Staff Senate End-of-Year Luncheon-Attended Staff Senate End-ofYear Luncheon; 5/27/2005-Division Chair End-of-Year Luncheon-Attended Division Chair
End-of-Year Luncheon at Notini's; 5/23/2005-"Unscheduled Absence" Policy MeetingAttended "Unscheduled Absence" Policy meeting hosted by Human Recourses; 6/15/2005Title III CO-OP Orientation Meeting-Attended Title III CO-OP Orientation meeting
facilitated by Dr. John Hoffmann in preparation for grant workshop; 6/17/2005- NLPI
Breakfast-Attended North LA Partnership for Innovation breakfast; 6/30/2005-Title III COOP Workshop-Attended Title III CO-OP Workshop facilitated by Dr. Ed Duffy to assist in
the development of a grant proposal with NSU partner; 2004-05-Academic Admission and
Appeals Committee-Served on the Academic Admission and Appeals Committee; 2004-05Business/Industry Partnership Committee-Served on the Business/Industry Partnership
Committee; 2004-05-Staff Senate Membership-Member of BPCC Staff Senate; 2004-05NADE Membership-Member of Nat'l Association for Developmental Educators; 2004-05
LADE Membership-Member of LA Association for Developmental Educators
Sunny H. Cordaro - Presentations - 119/2005-KTBS Broadcast - Featured with tutors on
"Rick Rowe Live" program to inform Channel Three viewers of TLC services; 6/22/2005 KRMD Radio Talk Show - Guest on "Tom Paces' KRMD Radio Talk Show" discussing
BPCC's TLC, Project R.E.A.D., & Developmental Education;
Norman A. Bernard - Presentations - 1/19/2005 KTBS Broadcast- Featured on "Rick Rowe
Live" Program to inform channel Three viewers of TLC services;6/22/05- KRMD Radio
Talk Show - Guest on "Tom Pace's KRMD Radio Talk Show" discussing BPCC's TLC;20042005-Conducted nine (9) TLC Tutor Training Sessions; 2004-2005-Conducted thirty-five
(35) tours of the Learning Center;
Judy T. Kendrick - Presented "We Want You to Succeed" at the Back to School Night - July
13, 2004 at Bossier Parish Community College. Presented "College Success" at College
Exploration Day - August 28, 2004 at Asbury Unived Methodist Church. Presented "Ruby
Tatum Memorial Award" at Bossier High School - May 4, 2005.Meetings - Safety Meeting –
“Sexual Harassment in the Work Place” – August 20, 2004; Diversity Workshop – August
20, 2004 (10:00 am – 11:45am); “LADE Conference” – October 20-22, 2004; Driver Safety
Refresher Course – November 17, 2004; Risk Management Seminar – January 10, 2005;
Academic Affairs and Administrative Policies Committee; Committee on Committees
Member; Faculty Senate Member; Member of the Louisiana Association of Developmental
Education; LADE Member-at-Large.
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Yolanda Cooper - Safety Meeting – “Sexual Harassment in the Work Place” – August 20,
2004 Blackboard training “Utilization of Gradebook” 2004. Diversity Workshop – August
20, 2004 (10:00 am – 11:45am); “LADE Conference” – October 20-22, 2004; Driver Safety
Refresher Course – November 17, 2004; Entrepreneurs Conference March 22, 2005; Risk
Management Seminar – January 10, 2005; Business and Industry Committee; Faculty Senate
Member; Member of the Louisiana Association of Developmental Education.
Linda N. Lofton Nominated for Staff Senate Secretary – June 28, 2004; Attended Project
R.E.A.D. Literacy Council meeting – July 14, 2004; Attended “Back to School” meeting at
Bossier Parish Community College – August 16, 2004; Member of Staff Senate – August,
2004 through May, 2005; Assisted with registration – August 16, 2004 through August 18,
2004; Donated to BPCC Foundation – August 18, 2004; Attended Christmas Show
Committee meeting – August, 2004 through May, 2005; Attended Safety/Sexual Harassment
meeting – August 20, 2004; Attended Department Move Coordinator Kick-Off meeting –
September 13, 2004; Attended “See You at the Pole” ceremony – September 15, 2004;
Attended Staff Senate “Back to School” Luncheon – September 17, 2004; Donated to Faculty
Senate for purchase of plaque for Mr. Carleton in appreciation for work on move to new
campus; Attended “Strategies for Success” workshop – September 24, 2004; Attended
Veterans’ Day Celebration – November 11, 2004; Viewed 4th Quarter Safety Information
tutorial – November 15, 2004; Attended “Next Step Coaching” Driver Safety Refresher
meeting – November 17, 2004; Attended Harvey McKay “We Got Fired” video presentation
– November 19, 2004; Attended Staff Senate Farewell Luncheon – November 22, 2004;
Attended Christmas Luncheon – December 10, 2004; Attended Risk Management meeting –
January 15, 2005; Assisted with Spring 2005 registration – January 18, 2005 and January 19,
2005; Attended Grand Opening Ceremony for new campus – February 1, 2005; Helped set
up for Science Fair – March 3, 2005; Helped serve lunch at Science Fair – March 4, 2005;
Nominated for Staff Senate Secretary – March 22, 2005; Greeted Governor Kathleen Blanco
on visit to new campus – April 6, 2005; Attended Staff Senate Spring Luncheon – April 8,
2005; Conducted tours of The Learning Center during Community Open House – May 1,
2005; Attended End of the Year Luncheon – May 20, 2005; Attended Unscheduled
Absence Policy meeting – May 23, 2005; Assisted with Summer 05 registration – May 31,
2005.
Donna J. Earley - Presentations - Oriented several classes of BPCC students to TLC –
January, 2005; Made TLC presentation to groups of high school seniors during the
Community Open House – May 1, 2005.
Donna J. Earley - Meetings - Attended Safety/Sexual Harassment meeting – August 20,
2004; Attended Department Move Coordinator Kick-Off meeting – September 13, 2004;
Donated to Faculty Senate for purchase of appreciation plaque for Mr. Carleton; Viewed 4th
Quarter Safety Information tutorial – November 15, 2004; Decorated TLC after moving to
new location; Aided in setting up/organizing TLC at the new location – January, 2005;
Implemented new policies and procedures for tutors and student activities in TLC – January,
2005; Attended Risk Management meeting – January 15, 2005; Attended Grand Opening
Ceremony for new campus – February 1, 2005; Created bulletin board for the Community
Open House – May 1, 2005.
Grants - Donna J. Earley - Researched, developed and coauthored the BOR grant application
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for Project R.E.A.D. which resulted in the awarding of a $30,000 grant to aid in teaching
dyslexic adults to read. Assisted Dr. John Hoffmann by gathering and compiling data with
regard to the shared grant with NSU.
Lisa K. Patton - Meetings - Risk Management Seminar - August 11, 2004; Diversity
Workshop, August 20, 2005; Faculty Senate Member 2004-05; LADE Member 2004-05;
Make-A-Difference Award, September 2004; Judged Danceline Tryouts, August 2004;
Learning Styles Seminar Workshop, January 2005.
Daryle M. Stephenson - Publications: Authored Tutor Talk newsletter for Project R.E.A.D.
tutors and students - bimonthly.
Daryle M. Stephenson - Presentations - Presented "Adult Illiteracy in Shreveport and Bossier
City" to Quota Club - June 27, 2005; Conducted three 2-day tutor training Laubach Way to
Read workshops for community volunteers - October 22 and 30, 3005, February 19 and 26,
2005, and June 18 and 25, 2005.
Daryle M. Stephenson - Meetings - Conducted Literacy Council meeting - July 14, 2004;
Attended Department Move Coordinator Kick-Off meeting - September 13, 2004
Daryle M. Stephenson - Grants - Co-authored the Board of Regents $30,000 grant designed
to teach dyslexic adult non-readers entitled "A Different Way to Learn."
SIGNIFICANT CONTRACTS OR GRANTS
In 2004-2005, the Division was granted $5,250 from the Academic Enhancement Fund for
the annual PLATO Software Support. The PLATO support entitles the Learning Center to
renewal of computer licenses, program upgrades, new academic programs, trouble-shooting
support, training, paid registration fees to PLATO conferences, and on-line newsletters.
The Academic Enhancement Fund also afforded the Division over twelve hundred (1,200)
academic planners (calendars) for students enrolled in EDUC 099, “College Success Skills”,
to assist them in their study of time management. Also granted from the Fund was furniture
for new campus faculty offices, The Learning Center, and the Division’s classroom E325. A
total of $20,836.18 was granted through the Academic Enhancement Fund for the Division.
As a result of Administration’s support of service to the community, the College, in
coordination with twenty-three (23) other Louisiana colleges and universities, joined the
national organization Campus COMPACT. The Chancellor signed the formal Louisiana
Campus COMPACT (LACC) affiliation contract with the national organization this fiscal
year. LACC’s main goals are “to help our students, faculty, and staff build meaning into our
lives through service to our community”; “to help members promote service-learning and
civic engagement on our campus”; and “to commit to explore ways in which we might
inspire and strengthen the common vision of our campus and our community”. In fiscal
2004-2005, a grant for $6,200 from the Library, Academic, Scientific, and Instructional
Equipment Fund enabled the Division to purchase a Sharp copier, a portable folding
blackboard easel , a medical dictionary, and numerous science models, all for student use in
TLC. The Fund provided a collection of paperback novels for use by the READ 099 students
and an In focus projector for the Division classroom. A Board of Regents Grant entitled "A
Different Way to Learn" was approved and Project R.E.A.D. was awarded $30,000 to aid in
teaching reading to non-reading adults with dyslexia. The grant was authored by Program
Coordinator Donna Earley and Project R.E.A.D Coordinator Daryle Stephenson.
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Developmental Reading instructor Lisa Patton will be the Project Director.
STRATEGIC PLANNING
Department Measurable Strategy
Make the community aware of the problems of illiteracy.
Performance Indicators
Copies of speeches, press releases, newsletters, and advertisements will be filed in the
Project R.E.A.D. Office.
Assessment Results
Six (6) presentations delivered to local organizations/ clubs/businesses. - Six (6)
newsletters delivered to tutors, students, community. - Advertisements delivered via
newspaper, television, and radio. -Flyers posted in community.
Strategy(ies) for the Future
To continue to make the community aware of the problems of illiteracy in Louisiana.
Department Measurable Strategy
To prepare the functionally illiterate adult for effective participation in society.
Performance Indicators
Literacy workshop folders, schedules, and outline segments will be filed in the Project
R.E.A.D. Office.
Assessment Results
Three (3) 12-hour Laubach Way to Read tutor-training workshops were held. - Sixty (60)
non-reading students were enrolled in the Project READ. -Fifteen (15)
partnerships/collaborations were formed with Project READ
Strategy(ies) for the Future
To continue to prepare the functionally illiterate adult for effective participation in
society.
Department Measurable Strategy
Provide college success skills and remedial reading to developmental students through
Performance Indicators
Lesson plans, tests, handouts, attendance, and grades will be on file in the Developmental
Education Office.
Assessment Results
EDUC 099 students received excellent college success skills through creative lessons,
challenging tests, etc. The time management lessons were enhanced by providing each
student an BPCC academic planner. - READ 099 students received excellent
developmental reading skills through creative lessons, challenging tests, etc. Reading
comprehension was enhanced by giving each student the assignment of reading the novel
I AM THE CHEESE.
Strategy(ies) for the Future
To continue to provide college success skills and remedial reading to developmental
students through EDUC 099 and READ 099.
Department Measurable Strategy
Enhance the quality of supplemental instruction offered by The Learning Center.
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Performance Indicators
Statistical sheets noting number of student visits and subjects tutored will be completed
each week.
Assessment Results
-100% of students who responded to Satisfaction Survey would recommend The Learning
Center to others.-98% of students who responded to Satisfaction Survey plan to use TLC
services again. -7,840 (37%) student visits to TLC were science students. - 6,153 (29%)
student visits to TLC were math students. - All tutors employed by TLC (22) were
formally referred by college instructors for their academic giftedness.
Strategy(ies) for the Future
To continue to enhance the quality of supplemental instruction offered by The Learning
Center.
Department Measurable Strategy
Improve the quality of supplemental resources provided by The Learning Center.
Performance Indicators
"The Learning Center Inventory" binder will be updated as new items are added to The
Learning Center.
Assessment Results
The quality of supplemental resources provided by TLC was improved upon the addition
of four (4) new software programs, additional sets of human anatomy charts, medical
dictionary, and copier for TLC student use.
Strategy(ies) for the Future
To continue to improve the quality of supplemental resources provided by The Learning
Center.
Department Measurable Strategy
Improve articulation between the Developmental Education Division and the academic
divisions.
Performance Indicators
The minutes of the Division Chair meetings and other correspondence with division chairs
will be filed in the Developmental Education office.
Assessment Results
Articulation between the Developmental Education Division and the other academic
divisions was improved: math, science and English faculty liaisons were utilized to
communicate needs to TLC tutors and to provide in-service training to tutors. -Science
faculty donated many extra hours to assist in tutoring in TLC. -Faculty continued to
make formal recommendations of students to become academic tutors. -Faculty used
TLC visits/tutoring sessions/PLATO and other services for extra credit for their students.
-Faculty sent individual SISs to TLC as reference guides for TLC tutors. -TLC distributed
"BPCC Make a Difference Awards" monthly to faculty members who had the greatest
number of student visits.
Strategy(ies) for the Future
To continue to improve articulation between the Developmental Education Division and
the other academic divisions.
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OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
One of the major strengths of the Division of Developmental Education is the Learning
Center and the tutoring services it provides. Personal, one-on-one tutoring by trained peer
tutors has become overwhelmingly popular as noted by student comments on The Learning
Center Student Satisfaction Survey. The Division proudly reports, according to survey
results, very positive results regarding the impact of the Center on BPCC students. The
tutoring component of The Learning Center continued to be extremely successful this fiscal
year strongly due to the tutor selection process. As in previous semesters, the individuals
invited to tutor in TLC were formally referred by BPCC instructors, were required to have
earned a grade of “A” or “B” in the subject in which they will tutor, and were required to
submit. In addition to tutor interviews, in-service trainings, and regular meetings, tutors
continue to receive extensive training in PLATO software use and are required to attend
pertinent tutor workshops. Many math and English tutors are required to pass the
COMPASS Test and formally meet with division chairs and/or division liaisons to discuss
expectations of those divisions. The academic tutors are assessed utilizing the Tutor
Performance Review.
Another major strength of the tutoring center is the PLATO computer program and the
numerous standalone software programs used by students. Many academic divisions assigned
computer work for students for class assignments, homework assignments, bonus points,
review, make-up points, and supplemental assignments. According to weekly TLC Statistics
reports, students studying science pay the most visits to the Center, and students studying
math rank second in visits. Both developmental and non-developmental students benefited
greatly from the extra academic reinforcement the Learning Center provided. The total
number of student visits to the Center was 21,340 (1,938 in the summer 2004 semester;
10,499 in the fall 2004 semester; and 8,903 in the spring 2005 semester). In addition to
currently enrolled BPCC students, visitors included Project R.E.A.D. new readers, students
from local middle schools, high schools, and area colleges, and home-schooled students.
Middle schools served included Rusheon Middle School, Herndon Middle Magnet, and
Caddo Middle Magnet. The Center served students from Airline High School, Caddo Magnet
High School, Benton High School, Haughton High School, Herndon Magnet School,
Northwood High School, Parkway High School, Huntington High School, Booker T.
Washington, Minden High School, and Southwood High School. Several college students
from Northwestern State University, Louisiana State University Shreveport, Southern
University, Louisiana Tech-Barksdale, Wiley College, Southern Arkansas University,
Centenary College, and Grambling State University were also served. Numerous tour groups
visited the Learning Center this fiscal year. Students from the Community Workforce Center,
Project MOMS, and prospective college students from northwest Louisiana high schools
were some of the visitors. Formal tours of the tutoring center included eleventh-graders from
six (6) Webster Parish and Claiborne Parish high schools, twenty-two (22) seniors from
Mansfield High School, and visitors to BPCC’s Senior Fling and BPCC’s Community Open
House. BPCC’s Learning Center again offered expertise to other colleges and universities to
improve or create their own tutoring centers. Northwestern State University worked with
TLC personnel to develop an academic learning center on the Natchitoches campus, and
LSU-Shreveport worked with TLC personnel to create a math tutoring center on the
Shreveport campus.
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The Learning Center continued to provide math, accounting and “How To Use A Graphing
Calculator” videotapes for student check out. VCRs, audio tape machines, and a new copier
were available for student use. Microscopes, graphing and scientific calculators, various
educational software, a C.P.R. manikin, anatomical models, and human anatomy charts were
provided for student use in the Center. The Learning Center currently houses forty-three (43)
computers and programs offered on the computers include E.S.P. Biology, Microbes in
Motion, Anatomy Coloring Book, Interactive Physiology, A.D.A.M. Anatomy in addition to
the PLATO library programs which encompass all subject areas and all levels of difficulty.
Three computers offer the Laubach Way to Reading CD Program as well as one computer in
the Project R.E.A.D. office. Last year’s new Scan and Speak computer software is available
for ADAPTS students. New Learning Center software acquired by TLC include Practical
Music 4.5, QuickBooks, a DVD Player for calculus, and a Mavis Beacon typing tutorial.
The Center worked closely with the academic divisions this fiscal year. At the beginning of
each semester, academic divisions provided the Center with Student Information Sheets
which were used as guides for tutors. The Division of Natural Sciences continued to
formally submit a Request for Learning Center Services each semester outlining the specific
services requested, the purpose of the request, and the completion documentation required.
Many individual instructors created Learning Center Certificates of Completion for tutor
signatures, assignment checklists, and other forms of verification to document student
participation in the Learning Center. At each semester’s end, TLC reports indicating number
of student visits per individual teacher were distributed to faculty. Teachers who utilize the
PLATO computer program also received student completion reports. The “You Make A
Difference Award” was continued in fiscal year 2004-2005 to commend faculty members
who have the most monthly student-visit hours in The Learning Center. The printed award is
personally presented monthly to the BPCC instructor by TLC tutors who tutor the award
winner’s subject. The Division of Natural Science and the Division of Developmental
Education faculty members were awarded the certificate more times than any other division.
In addition, both divisions had faculty members who took extra time to provide tutoring for
students in the Center during their workday. To promote The Learning Center services,
several individuals appeared on television and radio segments. On July 14, 2004, the
Director, the Lab Manager, and several tutors appeared on a segment of the television
program “This Is BPCC”. On January 19, 2005, the Director, the Lab Manager, and an
academic tutor appeared on “Rick Rowe Live” on his KTBS Channel Three morning news
show. This same “publicity team” spoke on radio station KRMD’s weekly talk show with
Tom Pace on June 22, 2005. The needs of the students were also met through the
Developmental Reading (READ 099) and the College Success Skills (EDUC 099) courses.
Course objectives of both the Developmental Reading course and the College Success Skills
course are designed to help the student acquire and sharpen the skills necessary for success in
college. The College Success Skills course familiarizes the new student with the college
campus and the campus resources and teaches him effective study skills, time management
skills, memory techniques, and note-taking strategies. Continued this fiscal year is the
utilization of Academic Planners (calendars) for the students. The Developmental Reading
course provides intense instruction in comprehension and vocabulary, guiding the student to
use context clues, dictionary skills, and critical thinking techniques. Continued this fiscal
year in the reading class was the assignment of reading a novel and gearing instruction
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around the novel. The college-based literacy program, Project R.E.A.D., continues under the
direction of Daryle M. Stephenson who has been affiliated with R.E.A.D. since its inception.
She continues to tutor students as well as direct all in-service meetings and training for
volunteers who wish to learn to teach adults to read. Project R.E.A.D.’s goal is to teach adult
non-readers basic reading skills. Non-readers must be at least eighteen (18) years old with
less than a fifth grade reading level to be eligible for the Program. Testing of non-readers
continues to be free, as are materials and tutoring. After completion of the four (4) Laubach
Way to Read book series, the Program “graduates” work to obtain their GED and attend
BPCC. Client confidentiality has always been of the utmost importance. Volunteers
interested in teaching an adult how to read are required to attend a twelve (12) hour tutortraining workshop to become certified in the Laubach Way to Read method of teaching nonreaders. After Laubach certification, tutors and non-readers meet privately for weekly, two
(2) hour tutoring sessions. The location and times of the one-to-one sessions are scheduled
between the tutor and the non-reader for maximum convenience. All training and materials
are provided free to the tutor and the student. Ms. Stephenson held three (3) Laubach Way
To Read twelve-hour workshops this fiscal year and authored and distributed Tutor Talk
newsletters. The Program remained active in all facets of the community including, longterm health care facilities, churches, and civic organizations. The Program continued its
partnership with the Adult Learning Centers in Bossier City and Shreveport, Project MOMS,
Friendship House, and Shreve Memorial Library. New partnerships formed this fiscal year
include: the Louisiana State Office of Welfare for Family Support, Family Dollar Stores, the
Boys and Girls Club, Caddo Correctional Center, and Wade Correctional Center in Homer.
Collaboration with Plain Dealing Penal Farm, Goodwill Industries, and Allen Millwork is
currently in progress.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Will continue to offer supplemental instruction.
2. Will continue to provide supplemental resources.
3. Will continue to provide articulation between the Developmental Education Division and
other divisions.
4. Will continue to increase literacy awareness.
5. Will utilize Blackboard to augment Developmental Reading classes and College Success
Skills classes.
Back
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Division of Academic Affairs
Division of Liberal Arts
EMPLOYEE LISTING
Professional, unclassified staff
Lesa Taylor-Dupree, M.A., Division Chair
Peggy Fuller, B.A.
FACULTY LISTING
Professor
Stephen W. Slaughter, M.A.
Associate Professor
Kathryn DeFatta-Barattini, M.A., A.
Holly French, M.A., M.A.
Ann Goins, M.Ed.
Gayle Labor, M.A.
Rona Leber, M.A.
Genevieve Tournebize-Iliev, M.A.
Elaine Walden, M. Ed.
Danny Williams, M.F.A.
Assistant Professor
Ellen Boose, M.L.A.
Ray Scott Crawford, M.A., M.A., Ph.D.
Judy Greer, M.A.
Catherine Hammel, M.A.
Allison Martin, M.L.A.
Stephanie Smith, M.A.
Patricia Tymon, M.L.A.
Instructor
Michael Hart, M.M., Ed.D.
Kelly McDade, B.A.
Cathy Payne, M.A.
Edwin Shell, Ed.S.
DIVISION SUMMARY
The twenty-four members of the Liberal Arts Division made many contributions to Bossier
Parish Community College and to the community during this academic year. The Division
completed its move to the new fifty-five million dollar campus in December, 2004. The
Theatre Department produced four main stage shows and ten student produced shows which
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were attended by approximately 7,200 people. The Art Department, The Theatre Department,
the English Department, the Foreign Language Department, and the Music Department
participated in several community projects. This year the Liberal Arts Division received
approval from the Board of Regents to offer an Associate of Arts in Music degree. The new
music program now has several performing groups including the Concert Choir, Concert
Winds, and the Jazz Ensemble. Concerts were presented during the fall semester and the
spring semester. Several division members visited area high schools to make presentations
and to recruit students. The Associate of Arts in Theatre has twenty-five majors. The Theatre
Department, along with eighteen students, attended the Southwest Theatre Association
Conference in Plano, Texas. The Liberal Arts Division received three Board of Regents
Enhancement Grants: $9,000.00 for "Creativity in Arts," $33,221.00 for "Theatrical Lighting
Equipment," and $20,000.00 for "Music on Campus." Also, the Theatre Department received
a Carl Perkins grant for $47,957.00. Finally, through the Library Scientific Fund and the
Student Technology Fee Proposals, equipment was purchased for the enhancement of
classroom instruction in the Liberal Arts Division. Most importantly, the Liberal Arts
Division met the needs of the students by offering 287 sections of classes in nine disciplines
providing students the opportunities to gain knowledge in these areas. Also, the Liberal Arts
Division oversaw the Associate of General Studies degree which produced eighty-nine
graduates this academic year and the Associate of Arts in Theatre degree which produced
three graduates.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Ray Scott Crawford
Served as Layout Editor for Journal Southwest: The Official Journal of Southwest Theatre
Association for 2004-2005.
Holly French
Served as Vice-President of the BPCC Faculty Senate; served as President of Louisiana
Association of Developmental Education; and served as Vice-President of Bossier Arts
Council Board of Directors.
Peggy Fuller
Was promoted to the position of Liberal Arts Program Coordinator.
Michael Hart
Received an award for "Best Actor in a Musical" in Man of La Mancha at the Cavalier
Players Awards Banquet in May, 2005.
Rona Leber
Received the "Cavalier Players Faculty Star Award" at the Cavalier Players Awards Banquet
in May, 2005.
Stephen W. Slaughter
Served as a judge for the American Association of Community Theatre-Fest in New Mexico
in March, 2005.
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Patty Tymon
Was chosen by Chancellor Carleton to represent BPCC for 2004-2005 as a delegate to the
Leadership Development Institute and was nominated as a KTBS Educator of the Week in
March, 2005.
Danny Williams
Participated in the juried exhibition of the Visual Artist's Gallery of the "Peter Pan
Bicentennial" in September, 2005, and participated in juried exhibition of the "Cool Space"
Art Exhibition in May, 2005.
Three members of the Liberal Arts Division received a promotion at the beginning of the
fall 2004 semester. The promotions were awarded to Holly French, Associate Professor;
Rona Leber, Associate Professor; and Patty Tymon, Assistant Professor.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Publications
Ray Scott Crawford
Directed the Canterbury Summer Theatre Production of A Funny Thing Happened on the
Way to the Forum in Michigan City, Indiana, in June 2004; directed the fall production of
Man of La Mancha; wrote and edited three issues in 2004-2005 of the "Cavalier Spotlight,"
which is the official newsletter of the Cavalier Players; wrote and sequenced instrumental
orchestrations for the existing piano accompaniment for the Cavalier Choir's presentation in
the Annual BPCC/Bossier City Christmas Show, Man of La Mancha, Love Letters, and Hold
Me; performed in the spring production of Love Letters; and was layout editor of Journal
Southwest: The Professional Journal of the Southwest Theatre Association.
Kathryn DeFatta-Barattini
Wrote an academic research book entitled Academic Perceptions of Italian American
Immigration as Seen in Scholarly Journals of the 1880's, which was published in December,
2004.
Holly French
Served as advisor and oversaw production of Savoir Faire, which was published in fall 2003
and spring 2004.
Cathy Hammel
Served as faculty advisor and oversaw production of the Kaleidoscope, the student
newspaper produced during the fall 2004 and spring 2005.
Michael Hart
Created the Concert Band arrangement for the BPCC 2005 Spring Graduation.
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Rona Leber
Created costume designs for the Cavalier Players productions for 2004-2005 of Man of La
Mancha, Love Letters, Hold Me, and Santa's Terrific Time Machine.
Allison Martin
Published three essays in Power for Today, an international devotional magazine.
Stephen W. Slaughter
Wrote the script for and produced the Annual BPCC/Bossier City Christmas Show; was
production designer for the Cavalier Players fall production of Man of La Mancha; and
directed the spring production of Love Letters and Hold Me.
Presentations
Ellen Boose
Conducted a Saturday workshop for her English classes during the fall 2004 semester and
was a guest speaker presenting "American Women Poets' Thanatopses" at the BPCC
Women's History Month presentation in March, 2005.
Ray Scott Crawford
Served as a presenter of "Nurturing Ourselves as Artists While Balancing Teaching and
Other Responsibilities" at the Association for Theatre in Higher Education National
Conference in Toronto, Canada, in July, 2005; performed "The Night Before Christmas" and
"Believe" at the Annual BPCC/Bossier City Christmas Show in December, 2004; served on
the Departmental Jury for Student Performance and Technical Juries; coordinated the BPCC
presentation of "Randal Keith-Broadway Actor," lead actor of the Broadway Tour of Les
Miserables in February, 2005; and served as a casting director for the Telecommunication
Division's summer 2005 film Brothers Two.
Holly French
Served as a presenter of "Train the Trainer" for the BPCC Community Education Division in
April, 2005.
Michael Hart
Presented a band clinic at the Rusheon Middle School Festival Preparation in March, 2005,
and presented a band clinic at the Music Festival Clinician in New Orleans, Louisiana, in
April, 2005.
Rona Leber
Served on the Departmental Jury for Performance and Technical Students during fall 2004,
and spring 2005; and presented an inservice workshop for BPCC "The Evaluation of the
Promotion Application Process" in February, 2005.
Allison Martin
Presented three Learning Styles Workshops for BPCC in fall 2004 and spring 2005.
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Stephen W. Slaughter
Served on the Departmental Jury for Student Performance and Technical Juries in fall 2004
and spring 2005 and served as a casting director for the Telecommunication Division's
summer 2005 film Brothers Two.
Lesa Taylor-Dupree
Was a presenter in the Career Exploration classes in fall 2004.
Patty Tymon
Served as a presenter of "Follow Your Bliss: Discovering Your Hero's Journey" for the
BPCC Staff Senate in April, 2005, and at the NISOD Conference in May, 2005; and created
a speech and slide show presentation for professional development at Louisiana Delta
Community College in June, 2005.
Productions
Ray Scott Crawford
Served as musical director for the Cavalier Players fall production of Man of La Mancha in
fall 2004; produced the Fall Festival of One Act Plays in November, 2004; served as assistant
director and musical director for Santa's Terrific Time Machine in December, 2004; served as
stage manager and BPCC student talent coordinator for the Krewe of Apollo Mardi Gras Bal
in January, 2005; supervised the BPCC student production work for the Krewe of Gemini
Mardi Gras Bal in February, 2005; and produced the Spring Festival of One Act Plays in
April, 2005.
Kathryn DeFatta-Barattini
Served as director of props for Man of La Mancha in fall 2004.
Peggy Fuller
Organized the refreshments for the Annual BPCC/Bossier City Christmas Show in
December, 2004.
Michael Hart
Coordinated the Fall Music Showcase in November, 2004; coordinated the Cavalier Show
Band appearance for the BPCC Foundation Fundraiser in November, 2004; coordinated the
Cavalier Show Band appearances at the BPCC home basketball games; coordinated the
Cavalier Show Band appearance for the BPCC New Campus Grand Opening in February,
2005; coordinated the Jazz Ensemble performance at the Celebration of New Beginnings
Administration Appreciation Dinner in April, 2005; and coordinated the Spring Music
Showcase in April, 2005.
Rona Leber
Served as box office manager for the Cavalier Players productions including Man of La
Mancha, Love Letters, and Hold Me.
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Stephen W. Slaughter
Produced the Cavalier Players production of Man of La Mancha in October, 2004; wrote,
produced, and directed the Annual BPCC/Bossier City Christmas Show in December, 2004;
and was the design consultant for the Krewe of Gemini Mardi Gras Bal in February, 2005.
Lesa Taylor-Dupree
Organized the refreshments for the Annual BPCC/Bossier City Christmas Show in
December, 2004.
Patty Tymon
Was a commentator and guest host for "Prysm" on the NPR Radio Show for KDAQ in fall
2004 and spring 2005.
Meetings Attended
Ray Scott Crawford
Attended the Association for Theatre in Higher Education National Conference in Toronto,
Canada, August, 2004; attended the LCTCS Leadership Conference in New Orleans,
Louisiana, in August, 2004; attended the "Great Customer Service… In Times Like These"
workshop in October, 2004; and attended the Southwest Theatre Association Annual
Conference in Plano, Texas, in November, 2004.
Holly French
Attended the Louisiana Association of Developmental Education Conference in Lafayette,
Louisiana, in October, 2004; and attended the National Association of Developmental
Education Conference in Albequerque, New Mexico, in March, 2005.
Peggy Fuller
Attended the Student Welcome Back Reception in August, 2004; attended the Judge Joe
Brown presentation at BPCC in September, 2004; participated in the "See You at the Pole"
meeting held in September, 2004; attended the required campus move meeting at Mr. Tom
Williams' request in September, 2004; attended the BPCC new campus move meeting and
completed a division walk through with the movers in October, 2004; attended the Veteran's
Day Celebration program at BPCC in November, 2004; attended the Bossier Parish
Community College Foundation "sneak preview" of the new campus in November, 2004;
attended the BPCC Department Move Coordinators meeting in November, 2004; attended all
Christmas show meetings; coordinated and was responsible for all refreshments and servers
for the Annual BPCC/Bossier City Christmas Show Santa's Terrific Time Machine in
December, 2004; attended the College Christmas Luncheon in December, 2004; attended the
BPCC Grand Opening Ceremony in February, 2005; attended the Check Presentation for the
Craig Nelson Memorial Scholarship in March, 2005; attended the Women's History Month
celebration in March, 2005; attended and worked the Cavalier Players spring 2005
production of Love Letters in April, 2005; attended the Cavalier Players presentation of Hold
Me in April, 2005; coordinated faculty and welcomed guests for the BPCC Community Open
House in May, 2005; attended Planning Council Retreat in May, 2005; attended the
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"Embrace Diversity" workshop presented by Dr. Andolyn Harrison from Grambling State
University in August, 2004; attended the Women's History Month presentation with keynote
speaker Ms. Ollie Tyler in March, 2005; attended the Faculty and Staff Development session
"Defining the Learning College" presented by Dr. Cynthia Wilson in April, 2005; attended
the Faculty and Staff Development session "Collective Responsibility for Student Learning"
presented by Dr. Cynthia Wilson in April, 2005; and attended the Faculty and Staff
Development session "Reconstructing the College Curriculum" presented by Dr. Don Prickel
in May, 2005.
Ann Goins
Attended the BPCC Seminar on the Utilization of HTML in Blackboard Level 6 in March,
2005; and attended the review meeting presented by Dr. Dawn Young for the proposed
Associate of Science in Teaching degree in January, 2005.
Michael Hart
Attended the BPCC Customer Service Seminar in October, 2004; and attended the Southwest
Theatre Association Conference in Plano, Texas, in November, 2004.
Rona Leber
Attended the LCTCS Leadership Conference in New Orleans, Louisiana, in September,
2004; attended the BPCC Seminar "Great Customer Service… In Times Like These" in
October, 2004; and attended the Southwest Theatre Association Annual Conference in Plano,
Texas, in November, 2004.
Allison Martin
Attended the seminar "Reconstructing the College Curriculum: Using Learner Outcomes" in
April, 2005.
Edwin Shell
Attended the Louisiana Association of Teacher Educators Conference at Louisiana Tech
University in Ruston, Louisiana, in April, 2005.
Stephen W. Slaughter
Attended the Southwest Theatre Association Annual Conference in Plano, Texas, in
November, 2004.
Lesa Taylor-Dupree
Attended the Summer 2004 Acadamic Affairs Retreat in June, 2004; organized the Liberal
Arts area in July 2004, and attended the "Back to School Night" which was a recruiting
activity for non traditional students; completed the on air taping of the Liberal Arts segment
for the BPCC Coffee Break with Denise Chambers in July, 2004; attended the Judge Joe
Brown presentation at BPCC in September, 2004; participated in the "See You at the Pole"
meeting held in September, 2004; attended the required campus move meeting at Mr. Tom
Williams' request in September, 2004; attended the theatre strategic planning meeting in
September, 2004; attended and worked the opening night of the fall theatre production of
Man of La Mancha in October, 2004; attended the signing ceremony for the BPCC and NSU
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Memorandum of Understanding in October, 2004; attended the Veteran's Day Celebration
program at BPCC in November, 2004; attended the Fall Music Showcase presented by the
Concert Winds, Concert Choir, and Jazz Ensemble in November, 2004; attended the Fall
2004 Student Music Recital in November, 2004; attended the Bossier Parish Community
College Foundation "sneak preview" of the new campus in November, 2004; attended the
BPCC Department Move Coordinators meeting in November, 2004; coordinated the Liberal
Arts Library Orientation Meeting in the new BPCC Library in January, 2005; attended the
BPCC Grand Opening Ceremony in February, 2005; attended the education degree meeting
at the request of Dr. Dawn Young in January, 2005; attended an orientation meeting for the
Division Promotion Committees in February, 2005; served as ex-officio member of the
Liberal Arts Division Promotion Committee as they met to review promotion books in
February, 2005; attended a competencies meeting at the request of Dr. Dawn Young in
March, 2005; attended the Check Presentation for the Craig Nelson Memorial Scholarship in
March, 2005; attended the Women's History Month celebration in March, 2005; attended the
STEP Council meeting at Karen Recchia's request in March, 2005; attended a STEP Council
appeals meeting at the request of Karen Recchia in April, 2005; attended the reception
honoring Governor Blanco's visit to BPCC in April, 2005; attended and worked the Cavalier
Players Spring 2005 production of Love Leters in April, 2005; attended the BPCC Job Fair to
promote the Liberal Arts Division in April, 2005; attended the Cavalier Players Spring 2005
presentation of Hold Me in April, 2005; attended the 2005 Spring Festival of One Acts in
April, 2005; attended the Spring Music Show Case of the Liberal Arts Division and Music
Program in April, 2005; coordinated faculty and welcomed guests for the BPCC Community
Open House in May, 2005; attended the "Embrace Diversity" workshop presented by Dr.
Andolyn Harrison from Grambling State University in August, 2004; attended the Library
Orientation seminar presented by BPCC librarians Brenda Brantley and Kim Pullen in
September, 2004; attended the "Great Customer Service…In Times Like These" presented by
Craig Pourciau in October, 2004; attended the LCTCS Orientation/Implementation
Workshop for New Institutional and Student Services Officers at Baton Rouge Community
College in October, 2004; attended the Southwest Theatre Association Annual Conference in
Plano, Texas, in November, 2004; attended a review meeting for the proposed Associate of
Science Teaching Degree program in January, 2005; attended the LCTCS Statewide Work
Group Meeting for the Asscoiate of General Studies in February, 2005; attended the LCTCS
Statewide Work Group Meeting for General Education in February, 2005; attended the
LCTCS Statewide Work Group Meeting for Developmental English in February, 2005;
attended the Women's History Month presentation with keynote speaker Ms. Ollie Tyler in
March, 2005; attended the LCTCS Division Chair/Academic Dean Conference in Baton
Rouge in March, 2005; attended the theatre workshop presented by Les Miz star Randal
Keith in February, 2005; attended the Faculty and Staff Development session "Defining the
Learning College" presented by Dr. Cynthia Wilson in April, 2005; attended the Faculty and
Staff Development session "Collective Responsibility for Student Learning" presented by Dr.
Cynthia Wilson in April, 2005; and attended the Faculty and Staff Development session
"Reconstructing the College Curriculum" presented by Dr. Don Prickel in May, 2005.
Patty Tymon
Attended the Leadership Development Institute in Baton Rouge, Louisiana, during the 20042005 academic year; completed the Leadership Development Institute Internship at Louisiana
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Delta Community College in Monroe, Louisiana, in April 2005; attended the BPCC Seminar
"Reconstructing the College Curriculum: Using Learner Outcomes" in May, 2004; and
attended the BPCC Seminar "Collective Responsibility for Student Learning" in April, 2005.
Danny Williams
Attended the review meeting for the proposed Associate of Science Teaching degree
presented by Dr. Dawn Young, in January, 2005.
SIGNIFICANT CONTRACTS OR GRANTS
Ray Scott Crawford and Stephen W. Slaughter were awarded a Board of Regents
Enhancement Grant for $33,221.00 for their proposal "Theatrical Lighting Equipment."
They were also awarded a Carl Perkins grant for $47,957.00 for theatre and lighting
equipment.
Michael Hart was awarded a Board of Regents Enhancement Grant for $20,000.00 for his
proposal "Music on Campus" to purchase new music equipment.
Donna Service and Danny Williams were awarded a Board of Regents Enhancement Grant
for $9,000.00 for their proposal "Creativity in Arts" to purchase new art equipment.
Through the Library Scientific Fund and the Student Technology Fee Proposals, equipment
was purchased for the enhancement of classroom instruction in the Liberal Arts Divison.
ACADEMIC PROGRAM REVIEW
This year two academic programs were reviewed: the Associate of General Studies degree
and the Associate of Arts in Theatre degree.
The Associate of General Studies degree program was awarded to Bossier Parish Community
College in 1988. The College had its first five graduates in the Associate of General Studies
in 1989. Since that time the number of graduates each year has increased with the last three
years ranging from eighty-six graduates in 2002-2003 to ninety-five graduates in 2003-2004
to eighty-nine graduates in 2004-2005. Since the degree was awarded to Bossier Parish
Community College in 1988, the Associates of General Studies requirements have undergone
some changes. The degree currently contains sixty credit hours which meets the
requirements established by the Louisiana Board of Regents for the associate degree and
fulfills the requirements of the core curriculum. The current curriculum includes five groups
of concentrations. A student must choose one area of concentration and earn twelve credit
hours in the chosen concentrations. The five groups of concentration are the following:
Group I – arts, humanities, speech, and theatre; Group II – psychology and sociology; Group
III – history, political science, and geography; Group IV – science; and Group V – business
and accounting. Now, Bossier Parish Community College also offers concentrations in early
childhood education, elementary education, and secondary education. This year 1,198
students were pursuing a general studies degree in the fall 2004 semester, and 1,145 students
were pursuing a general studies degree in the spring 2005 semester.
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The Associate of Arts in Theatre degree program was awarded to Bossier Parish Community
College in 1999. The College had its first four graduates in 2001, six graduates in 2002, four
in 2003, five in 2004. Since the degree was awarded to Bossier Parish Community College
in 1999 the Associate of Arts in Theatre has undergone some changes. The most recent
changes were in the Fall of 2001. The degree currently contains sixty-one credit hours which
meets the requirements of the core curriculum. This degree program includes two areas of
concentration: Group I-Performance and Group II-Technical. The 2004-2005 academic year
was an outstanding and memorable year for the Associate of Arts in Theatre program.
December 2004 saw the campus move to its new location housing nine new buildings each
with state-of-the-art-equipment and facilities. The new theatre scheduled to be completed in
September, 2005, will rival any theatre in the region and will allow expanded opportunities
for faculty and students as well as a greater outreach to the community. Also, for the 20042005 academic year Ray Scott Crawford and Stephen W. Slaughter were awarded a Board of
Regents Enhancement Grant for $33,221.00 for "Theatrical Lighting Equipment." They were
also awarded a Carl Perkins grant for $47,957.00 for theatre and lighting equipment. Major
awards were presented to theatre students at the end-of-the-year awards banquet, and faculty
members were invited to Chicago to work in professional presentations. This year's season
included participation of 456 students in all technical aspects of the production of four main
stage shows and ten student produced shows. The theatre faculty and eighteen students
attended the Southwest Theatre Associaton's Conference in Plano, Texas.
STRATEGIC PLANNING
Department Measurable Strategy
Provide learning opportunities for student success
Journalis
Performance Indicators
Journalism - Review interviewing skills with journalism students for conducting
interviews to use in writing articles for the Kaleidoscope, the school newspaper for
Bossier Parish Community College
Assessment Results
Success rates were calculated in classes within the discipline of journalism. A student is
considered successful in a course if he or she earns a grade of "C" or better in the course.
The success rate for the discipline of journalism for the 2004-2005 academic year (fall
2004 and spring 2005) was one-hundred percent.
Changes Based on Assessment Outcomes
At the beginning of the fall 2005 semester, syllabi will be reviewed by faculty. Each
course's master syllabus will be revised and rewritten to include learning outcomes.
Strategy(ies) for the Future
The learning outcomes established for each course syllabus will be reflected in each
instructor's individual Student Information Sheet which is given to each student in each
course at the beginning of the academic semester. These learning outcomes will clarify
and enhance student learning in the classroom.
English
Performance Indicators
English - Provide students in English classes with a web resource that addresses the
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common grammar, punctuation, and sentence-level errors.
Assessment Results
Success rates were calculated in classes within the discipline of English. A student is
considered successful in a course if he or she earns a grade of "C" or better in the course.
The success rate for the discipline of English for the 2004-2005 academic year
(fall 2004 and spring 2005) was eighty-seven percent.
Changes Based on Assessment Outcomes
At the beginning of the fall 2005 semester, syllabi will be reviewed by faculty. Each
course's master syllabus will be revised and rewritten to include learning outcomes.
Strategy(ies) for the Future
The learning outcomes established for each course syllabus will be reflected in each
instructor's individual Student Information Sheet, which is given to each student in each
course at the beginning of the academic semester. These learning outcomes will clarify
and enhance student learning in the classroom.
Theatre
Performance Indicators
Theatre - Provide a pan-curricular theatre terminology list to allow for student success in
educational and professional interactions in all theatre classes
Assessment Results
Success rates were calculated in classes within the discipline of theatre. A student is
considered successful in a course if he or she earns a grade of "C" or better in the course.
The success rate for the discipline of theatre for the 2004-2005 academic year (fall 2004
and spring 2005) was ninety-three percent.
Changes Based on Assessment Outcomes
At the beginning of the fall 2005 semester, syllabi will be reviewed by faculty. Each
course's master syllabus will be revised and rewritten to include learning outcomes.
Strategy(ies) for the Future
The learning outcomes established for each course syllabus will be reflected in each
instructor's individual Student Information Sheet, which is given to each student in each
course at the beginning of the academic semester. These learning outcomes will clarify
and enhance student learning in the classroom.
Music
Performance Indicators
Music - Develop a disciplinary handout for music appreciation students which delineates
the core knowledge of being able to identify the six primary eras in music history, their
respective historical dates, and one major composer from each of those eras.
Assessment Results
Success rates were calculated in classes within the discipline of music. A student is
considered successful in a course if he or she earns a grade of "C" or better in the course.
The success rate for the discipline of music for the 2004-2005 academic year (fall 2004
and spring 2005) was ninety-five percent.
Changes Based on Assessment Outcomes
At the beginning of the fall 2005 semester, syllabi will be reviewed by faculty. Each
course's master syllabus will be revised and rewritten to include learning outcomes.
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Strategy(ies) for the Future
The learning outcomes established for each course syllabus will be reflected in each
instructor's individual Student Information Sheet which is given to each student in each
course at the beginning of the academic semester. These learning outcomes will clarify
and enhance student learning in the classroom.
Speech
Performance Indicators
Speech - To provide students in all speech classes with basic terminology used in the field
of Speech Communication.
Assessment Results
Success rates were calculated in classes within the discipline of speech. A student is
considered successful in a course if he or she earns a grade of "C" or better in the course.
The success rate for the discipline of speech for the 2004-2005 academic year (fall 2004
and spring 2005) was eighty-seven percent.
Changes Based on Assessment Outcomes
At the beginning of the fall 2005 semester, syllabi will be reviewed by faculty. Each
course's master syllabus will be revised and rewritten to include learning outcomes.
Strategy(ies) for the Future
The learning outcomes established for each course syllabus will be reflected in each
instructor's individual Student Information Sheet, which is given to each student in each
course at the beginning of the academic semester. These learning outcomes will clarify
and enhance student learning in the classroom.
Humanities
Performance Indicators
Humanities - To provide students in humanities classes with a standard list of terms
associated with the study of culture and philosophy
Assessment Results
Success rates were calculated in classes within the discipline of humanities. A student is
considered successful in a course if he or she earns a grade of "C" or better in the course.
The success rate for the discipline of humanities for the 2004-2005 academic year (fall
2004 and spring 2005) was seventy-eight percent.
Changes Based on Assessment Outcomes
At the beginning of the fall 2005 semester, syllabi will be reviewed by faculty. Each
course's master syllabus will be revised and rewritten to include learning outcomes.
Strategy(ies) for the Future
The learning outcomes established for each course syllabus will be reflected in each
instructor's individual Student Information Sheet, which is given to each student in each
course at the beginning of the academic semester. These learning outcomes will clarify
and enhance student learning in the classroom.
Foreign Language
Performance Indicators
Foreign Language - Provide a website to students in foreign language classes so that they
may improve their skills and practice verb endings in the present tense for Spanish and
French
Assessment Results
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Success rates were calculated in classes within the discipline of foreign language. A
student is considered successful in a course if he or she earns a grade of "C" or better in
the course. The success rate for the discipline of foreign language for the 2004-2005
academic year (fall 2004 and spring 2005) was eighty-five percent.
Changes Based on Assessment Outcomes
At the beginning of the fall 2005 semester, syllabi will be reviewed by faculty. Each
course's master syllabus will be revised and rewritten to include learning outcomes.
Strategy(ies) for the Future
The learning outcomes established for each course syllabus will be reflected in each
instructor's individual Student Information Sheet, which is given to each student in each
course at the beginning of the academic semester. These learning outcomes will clarify
and enhance student learning in the classroom.
Religion
Performance Indicators
Religion - To provide students in religion classes with a list of terminology and a timeline
associated with religious and cultural historical religious events
Assessment Results
Success rates were calculated in classes within the discipline of religion. A student is
considered successful in a course if he or she earns a grade of "C" or better in the course.
The success rate for the discipline of religion for the 2004-2005 academic year (fall
2004 and spring 2005) was ninety-six percent.
Changes Based on Assessment Outcomes
At the beginning of the fall 2005 semester, syllabi will be reviewed by faculty. Each
course's master syllabus will be revised and rewritten to include learning outcomes.
Strategy(ies) for the Future
The learning outcomes established for each course syllabus will be reflected in each
instructor's individual Student Information Sheet, which is given to each student in each
course at the beginning of the academic semester. These learning outcomes will clarify
and enhance student learning in the classroom.
Art
Performance Indicators
Art - Create a resource list for students in all art classes that will improve their ability to
access Twentieth Century art images
Assessment Results
Success rates were calculated in classes within the discipline of art. A student is
considered successful in a course if he or she earns a grade of "C" or better in the course.
The success rate for the discipline of art for the 2004-2005 academic year (fall 2004
and spring 2005) was ninety-seven percent.
Changes Based on Assessment Outcomes
At the beginning of the fall 2005 semester, syllabi will be reviewed by faculty. Each
course's master syllabus will be revised and rewritten to include learning outcomes.
Strategy(ies) for the Future
The learning outcomes established for each course syllabus will be reflected in each
instructor's individual Student Information Sheet which is given to each student in each
course at the beginning of the academic semester. These learning outcomes will clarify
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and enhance student learning in the classroom.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The 2004-2005 academic year was an excellent one for the Liberal Arts Division. The
Division successfully moved to the new campus in December, 2004. During this year, eightnine students were graduated in the General Studies degree program. The Associate of Arts
in Theatre has twenty-five majors, and the Theatre degree program graduated three students
this year. Additionally, the Liberal Arts Division received approval from the Board Regents
to offer an Associate of Arts in Music degree. The Liberal Arts Division was awarded three
Board of Regents Enhancement Grants: $9,000.00 for "Creativity in Arts," $33,221.00 for
"Theatrical Lighting Equipment," and $20,000.00 for "Music on Campus." Also, The
Theatre Department was awarded a Carl Perkins grants for $47,957.00 to purchase theatre
and lighting equipment. Finally, the Liberal Arts Division received money through the
Library Scientific Fund and the Student Technonogy Fee Proposals to purchase equipment
for the enhancement of classroom instruction.
The mission of the Liberal Arts Division is to maintain and develop the highest standards of
academic and curricular excellence in order to promote student success. The primary
emphasis of this Division is placed on students and excellent classroom instruction. Success
rates were calculated in the 287 sections of classes offered within nine disciplines. Students
who received a "C" or better in a given course within one of the nine disciplines were
considered successful; those who received a "D" or below were considered unsuccessful.
The success rates in the nine disciplines for the fall 2004 semester and the spring 2005
semester combined are the following: Art - 97%; English - 87%, foreign language - 85%;
humanities - 78%; journalism - 100%; music - 95%; religon - 96%; speech - 87%; and theatre
- 93%.
PRIORITIES FOR THE COMING ACADEMIC YEAR
The mission of the Liberal Arts Division for the 2005 - 2006 academic year is to continue to
maintain and develop the highest standards of academic and curricular excellence in order to
promote student success. The priorities for the coming academic year are the following:
review and revise each course's master syllabus to include learning coutcomes; revise
instructors' Student Information Sheets to reflect the established learning outcomes in the
master syllabi; to create a Liberal Arts Division web page which will include each of the nine
disciplines within the Division; and to move into the new theatre which will allow expanded
opportunities for faculty and students in the areas of theatre and music.
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Division of Academic Affairs
Division of Library and Information Science
EMPLOYEE LISTING
Professional, unclassified staff
Judy R. Spears, B.S.
Pam Harris, A.S., AAS, TCA
Classified staff
Roxie Johnson, A.S., A.G.S.
Susie McDowell
Holly Pizzolato
Dorothy Smith
FACULTY LISTING
Professor
Ginger Bryan, M.L.S., Ed.S.,
Dean of Learning Resources
Associate Professor
Brenda Brantley, M.L.S.
Instructor
Kristi Lobrano, M.L.I.S.
Kim Pullen, M.L.I.S.
DIVISION SUMMARY
The 2004-2005 academic year found the faculty and staff of the Library and Information
Science Division active in numerous professional and community activities. Several faculty
members were appointed members of state and/or regional professional committees. Ginger
Bryan is a member of the Louisiana Library Association’s, Scholarship Committee and the
Southeastern Library Association’s Outstanding Library Program Committee. Kristi
Lobrano is a member of LALINC’S Research and Development Committee and the
Louisiana Library Association’s Automation and Technology Committee. Kim Pullen
continues to serve on the board of the Louisiana Library Association’s Louisiana Support
Staff Association of Libraries Section. Ginger Bryan and Brenda Brantley are Bossier Parish
Community College representatives to Louisiana Association of Women in Higher Education
(LAWHE). Members of the divisions have attended two national conferences, two state
conferences, numerous state meetings and were involved in planning and preparing
numerous displays/exhibits.
College activities included involvement in college standing committees, the Faculty
Senate, the Staff Senate, and four library committees. Recruitment and marketing activities
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included contributions to Senior Fling, Bossier Parish Community College Open House, and
celebrating National Library Week with a reception in the Student Union. Kristi Lobrano
served a second term as Recording Secretary of the Faculty Senate. Ginger Bryan designed,
set up, and hosted the opening night reception for the fall Cavalier Players’ production. Pam
Harris was elected to Who’s Who Among College Students. Brenda Brantley was promoted
to Associate Professor.
Community service activities included library members volunteering for various walks
and fund raising activities and collecting food for the Northwest Louisiana Food Bank and
the Rescue Mission. The Division was deputized for Santa’s Security at the Bossier Parish
Community College Christmas Production. Brenda Brantley again served on the Bossier
Parish Student of the Year Committee. Kristi Lobrano tutored with Project READ. The
entire Library Division adopted Heritage Manor Nursing Center as a community service
project and delivered goodie bags filled with toiletries during National Library Week.
The move to Bossier Parish Community College’s new campus has given the library a
beautiful, larger facility. Well lighted, the library has three times more square footage than
its previous building. The entire division spent many days, nights, and one long weekend
moving, then shelving, the library’s collection. The result is a functional library with room
for expansion.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Brenda Brantley
Bossier Parish Community College Representative for Louisiana Association of Women
in Higher Education (LAWHE).
BPCC Certificate of Appreciation (Ten Years of Service).
Ginger Bryan
Member of Louisiana Library Association Scholarship Committee.
Member of Southern Library Association Outstanding Library Program Committee.
Bossier Parish Community College Representative for Louisiana Association of Women
in Higher Education (LAWHE).
Pam Harris
Associate Degree, Business Administration.
Who’s Who Among Students in American Junior Colleges.
Kristi Lobrano
Faculty Senate Recording Secretary.
Member of LALINC’s Research and Development Committee.
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Second Co-chair of the Louisiana Library Association’s Automation and Technology
Interest Group.
Kim Pullen
Board of LaSSAL Section of Louisiana Library Association.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Articles
Kristi Lobrano
“BPCC Library LOUIS System Administrator Manual.” November 3, 2004. Bossier
Parish Community College Library manual.
Kim Pullen
“Literature Criticism Research---Getting started---.” October 8, 2004. Bossier Parish
Community College pamphlet.
“How Do I Find Literary Criticisms?” October, 2004, Bossier Parish Community College
pamphlet.
“Key to the Gale Literary Reference Books.” October, 2004, Bossier Parish Community
College pamphlet.
“Off campus Access to Databases for Bossier Parish Community College Library.”
April 15, 2005, Bossier Parish Community College pamphlet.
Presentations
Brenda Brantley.
“Learning Styles Workshop: Circle of Knowledge.” Northwood High School, August 13,
2004.
“Smart Voting @ Your Library” display. Bossier Parish Community College, September
13-16, 2004.
“Faculty Library Orientation.” Bossier Parish Community College, September 24, 2004.
“Ed Chopin’s Personal Collection of Shreveport Businesses in 1916” exhibit.
Bossier Parish Community College Library, October/November 2004.
“Learning Styles Workshop: Programmed Learning Sequence (PLS)." Northwood High
School, November 1, 2004.
“Learning Styles Workshop: Contract Activity Package (CAP).” Bossier Parish
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Community College, February 22, 2005.
Ginger Bryan
“Smart Voting @ Your Library” voter registration drive. Bossier Parish Community
College LC Lobby, September 13-16, 2004.
Mistress of Ceremonies. Hispanic Heritage Celebration. Bossier Parish Community
College LC Lobby, October 29, 2004.
Participant/reader in an “Evening of Poetry;” a celebration of National Library Week.
Wiley College, Marshall, Texas, April 10, 2005.
Kristi Lobrano
“Scan and Click: Conducting an Inventory in Workflows with a Handheld Scanner.”
South Central Unicorn Users Annual Conference, University of Oklahoma, Norman, OK,
October 29, 2004.
“Federated Searching: What Is It and How Can It Be Used in My Library?” South
Central Unicorn Users Annual Conference, University of Oklahoma, Norman, OK,
October 29, 2004.
“Inventory in the Palm of Your Hand: Conducting an Inventory in Workflows with a
Handheld Scanner.” Unicorn Users Group International Annual Conference, Opryland
Hotel and Convention Center, Nashville, TN, March 1, 2005.
Kim Pullen
“Faculty Library Orientation.” Bossier Parish Community College Library, September
24, 2004.
Meetings attended
Brenda Brantley
27th Annual Leadership Certification Institute: Teaching Students Through Their
Individual Learning Styles. New York, July 29-August 4, 2004.
2nd Annual LCTCS Conference Leadership Development Day. New Orleans, August
15-16, 2004.
Embracing Diversity. Bossier Parish Community College, September 2, 2004.
Stress Management for Women. Downtown Holiday Inn, Shreveport, September 23,
2004.
Learning Styles Workshop: Thematic Visualization Activities. Bossier Parish
Community College, February 24, 2005.
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Learning Styles Workshop: Space Technology. Bossier Parish Community College,
March 3, 2005.
Distinguished Speaker Series Presentation of Kijana Wiseman As the Griot.
Bossier Parish Community College, March 8, 2005.
Learning Styles Workshop: Simulation. Bossier Parish Community College, April 5,
2005.
Learning Centered Education. Bossier Parish Community College, April 15, 2005.
Faces of Diversity Workshop: Diversity in Disabilities. Bossier Parish Community
College, April 19, 2005.
Student Success Through Student Engagement. Bossier Parish Community College, May
19, 2005.
Ginger Bryan
LCTCS Community College Library Meeting. Baton Rouge Community College, July 9,
2004.
2nd Annual LCTCS Conference Leadership Day. New Orleans, August 15-16, 2004.
“Embracing Diversity.” Bossier Parish Community College, September 2, 2004.
“Electronic Whiteboard” demonstration. Bossier Parish Community College, September
10, 2004.
“Strategies for Success” workshop. Bossier Parish Community College, September 22,
2004.
“How to S.A.M. Your Goals & Dream,” presentation by Delatorro L. McNeal. Bossier
Parish Community College, September 30, 2004.
“Great Customer Service . . . In Times Like These,” professional development seminar.
Bossier Parish Community College, October 4, 2004.
“Next Step Coaching,” a driver safety refresher course. Bossier Parish Community
College, November 17, 2004.
“Information Literacy. Time for a Comprehensive Plan workshop.” University of
Louisiana Lafayette, January 7, 2005.
“Team Learning/Circle of Knowledge.” Bossier Parish Community College, January 20,
2005.
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“Contract Activity Package,” Learning Styles Workshop. Bossier Parish Community
College, February 22, 2005.
“Simulation,” Learning Styles Workshop. Bossier Parish Community College, April 5,
2005.
“Defining the Learning College.” Bossier Parish Community College, April 15, 2005.
“Collective Responsibility for Student Learning." Bossier Parish Community College,
April 15, 2005.
“Student Success Through Student Engagement.” Bossier Parish Community College,
May 19, 2005.
Pam Harris
LaSSAL Conference. Lafayette, September 30 – October 1, 2004.
Roxie Johnson
“Stress Management for Women.” Shreveport, September 23, 2005.
Embracing Diversity. Bossier Parish Community College, August 20, 2004.
Next Step Coaching: A Driver Safety Refresher Course. Bossier Parish Community
College, November 17, 2004.
The Griot. Bossier Parish Community College, February 23, 2005.
Women History Month. Bossier Parish Community College, March 17, 2005.
Utilization of Blackboard Training. Bossier Parish Community College, March 17, 2005.
Kristi Lobrano
LOUIS System Administrators Summer Meeting. Louisiana State University in Baton
Rouge, July 29-30, 2004.
Embracing Diversity Workshop. Bossier Parish Community College, August 20, 2004.
Inventory Scanner Training Meeting. Louisiana State University in Alexandria,
September 10, 2004.
LALINC Research and Development Committee Meeting. Louisiana State University in
Baton Rouge, October 1, 2004; November 5, 2004; January 27, 2005.
“Great Customer Service…In Times Like These” workshop. Bossier Parish Community
College, October 4, 2004.
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South Central Unicorn Users Group Annual Conference. University of Oklahoma,
Norman, OK. October 29, 2004.
LOUIS System Administrators Winter Meeting. Louisiana State University in Baton
Rouge, January 27-28, 2005.
Thematic Visualization. Learning Styles Workshop. Bossier Parish Community College,
February 24, 2005.
Unicorn Users Group International Annual Conference. Opryland Hotel and Convention
Center, Nashville, TN, February 27-March 2, 2005.
LALINC Research and Development Vendor Demos. Louisiana State University, March
21-22, 2005.
LALINC Research and Development Committee Meeting. Louisiana State University in
Shreveport, April 11, 2005.
Learning Centered Education workshop. Bossier Parish Community College, April 15,
2005.
Susie McDowell
Embracing Diversity. Bossier Parish Community College, August 20, 2004.
Next Step Coaching: A Driver Safety Refresher Course. Bossier Parish Community
College, November 17, 2004.
Utilization of Blackboard Technology. Bossier Parish Community College, March 10,
2005.
Women’s History Celebration. Bossier Parish Community College, March 16, 2005.
Holly Pizzolato
Embracing Diversity. Bossier Parish Community College, August 31, 2004.
Kim Pullen
Louisiana Library Support Staff: Priceless!, Annual Statewide Conference (LaSSAL)
Lafayette, September 30, 2004 – October 1, 2004.
Professional Development Seminar “Great Customer Service… In Times Like These.”
Bossier Parish Community College, October 4, 2004.
Learning Styles Workshop “Thematic Visualization: Draw Your Own Conclusion.”
Bossier Parish Community College, February 24, 2005.
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Learning Styles Workshop “Space Technology.” Bossier Parish Community College,
March 3, 2005.
Utilization of HTML in Blackboard Level 6. Bossier Parish Community College, March
30, 2005.
Faculty and Staff Development Session A, “Defining the Learning College.” Bossier
Parish Community College, April 15, 2005.
Faces of Diversity Workshop “Diversity in Disabilities.” Bossier Parish Community
College, April 19, 2005.
Dorothy Smith
Embracing Diversity. Bossier Parish Community College, August 20, 2004.
LaSSAL 2004 Statewide Conference. Lafayette, September 30, 2004 – October 1, 2004.
Customer Loyalty and Self Management. Bossier Parish Community College, October 4,
2004.
Next Step Coaching: A Driver Safety Refresher Course. Bossier Parish Community
College, November 11, 2004.
Utilization of Blackboard Technology. Bossier Parish Community College, March 17,
2005.
Judy Spears
“Stress-Management for Women.” Shreveport, September 23, 2004.
“Great Customer Service-in Times Like These.” Bossier Parish Community College,
September 2004.
Next Step Coaching: A Driver Safety Refresher Course. Bossier Parish Community
College, November 17, 2004.
“We got fired, and it was the best thing that ever happened to us.” Bossier Parish
Community College, November 19, 2004.
Black History Month Convocation, "Remembering the Past: Looking to the Future.”
Bossier Parish Community College, February 15, 2005.
“Love does not hurt!” Bossier Parish Community College, March 8, 2005.
Utilization of Blackboard Technology. Bossier Parish Community College, March 10,
2005.
Women’s History Month Program. Bossier Parish Community College, March 16, 2005.
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SIGNIFICANT CONTRACTS OR GRANTS
Brenda Brantley, Board of Regents Support Enhancement Grant, April 2005, $10,000.
Funded.
STRATEGIC PLANNING
Department Measurable Strategy
Provide library materials that will support the curricula.
Performance Indicators
1.Consult with Division Chairs to determine materials needed for new or revised courses.
2. Examine library materials and order materials needed.
Assessment Results
Library liaisons met with teaching faculty throughout the academic year to determine
what new materials were needed for new or revised courses by examining the Library's
collection. Materials requested were purchased and incorporated into the collection.
Changes Based on Assessment Outcomes
Library liaisons will continue meetings with teaching faculty to provide materials for
collection. Emphasis will be placed on the reference collection.
Strategy(ies) for the Future
Enhance the reference collection. Enhance adult literacy and multicultural materials to
meet the needs of BPCC's diverse population.
Department Measurable Strategy
Provide space, equipment, and technology which will ensure operational efficiency, improve
collection preservation, and respond to changing needs of users and staff.
Performance Indicators
1. Upgrade library's website to allow greater access to distance education students and
faculty teaching these classes.
2. Design tutorials on the use of various library resources and services.
3. Post tutorials on library's website.
Assessment Results
The Systems Librarian updated the Library's website by creating and posting tutorials on
the use of various library resources and services. The Library also revised other features
on the website, including a new floor guide, list of software in the TRC and the What's
New section.
Changes Based on Assessment Outcomes
The Library will created additional tutorials and research other ways to improve the
design of the website.
Strategy(ies) for the Future
Investigate acquiring E-Books to increase resources available to distance education
students.
Department Measurable Strategy
Promote the understanding of the Library's research capabilities and encourage the use of its
resources and services.
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Performance Indicators
1. Research possibilities of notifying students and faculty through email of available
library services.
2. Meet with Computer Systems programmer to arrange adding email addresses of
students, faculty and staff to the library's management software system.
3. Send out emails describing available services.
Assessment Results
To accomplish this goal, the email addresses for faculty, staff, and students needed to be
added to the patron records in the Library mamagement system. Computer Services was
asked to include email addresses for all employees and students of BPCC when
downloading information to place in the management system. Since Computer Services
uses the Registrar's files, which has no email addresses, the Library was unable to begin
such a process this academic year.
Changes Based on Assessment Outcomes
The Systems Librarian will continue to work on ways to obtain email addresses for all
students and BPCC employees. The Library will research other possible methods for
notifying students and employees of available services.
Strategy(ies) for the Future
Implement email notification of library services to students, faculty, and staff. Examine
possibilities of hosting research workshops.
Department Measurable Strategy
Promote the understanding of the Library's research capabilities and encourage the use of its
resources and services
Performance Indicators
1. Explore methods of conducting orientation and library instruction classes in
classrooms.
2. Test means most useful and appropriate.
3. Design program and present to students in classrooms.
Assessment Results
Methods of conducting orientation/instruction classes in the classrooms were explored.
Unfortunately, the LCD projectors had not been mounted in classrooms, making it
impossible to hold orientations in those areas. Orientations were designed and conducted
in the TRC.
Changes Based on Assessment Outcomes
LCD projectors and laptops are now available in the classrooms. Librarians will redesign
orientations and present the classes in classrooms.
Strategy(ies) for the Future
Promote orientation classes to students and faculty. Host teaching and learning
enhancement workshops.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The move to the new college campus revitalized the library faculty and staff. A larger,
well-lite, and beautiful new facility has allowed the division members room to work more
efficiently and effectively. Students are enjoying the new library and are employing all
services.
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Librarians have continued to update the Library’s webpage, making it easier for campus
and distance education students to access the information they need.
The use of the Library’s Technology Resource Center has almost doubled since moving to
the new campus. In spring 2004, 8103 students signed in to use the TRC while 15,180
students signed in during spring 2005. As the numbers continue to grow the Division will
need to determine how to better serve the student.
The greatest strength of this Division, however, is in its faculty and staff. Their
dedication to excellence and a strong commitment to service has made the library an integral
part of Bossier Parish Community College.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Investigate the possibility of acquiring online access to the Masterplots database.
2. Investigate the possibility of acquiring ebook subscriptions.
3. Investigate methods to increase access for handicap students.
4. Strengthen the collection through selection and deselection, including reference.
5. Provide adult literacy materials, as well as multicultural materials, to better meet the
needs of our diverse population.
6. Host teaching and learning enhancement workshops.
7. Submit student technology fee proposal to replace existing TRC computers.
8. Investigate a program for scanning library equipment for inventory.
9. Explore the possibilities of hiring new faculty and staff.
10. Continue to apply for grants to purchase library materials.
11. Investigate the use of a card-activated copy machine.
12. Continue to investigate email notification of library services.
13. Investigate possibility of providing a workshop on library services for new faculty.
14. Continue a close and meaningful relationship with administration and all
divisions/departments.
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Division of Academic Affairs
Division of Mathematics and Technical Education
EMPLOYEE LISTING
Professional, unclassified staff
Frank Viviano, M.S., Division Chair
Classified staff
Christina Hughes
FACULTY LISTING
Associate Professor
Sharon DeCarlo, M.S.
Donna Densmore, M.Ed.
Ginger Eaves, M.Ed.
Karen Moore, M.S.
Donna Womack, M.S.
Assistant Professor
Staci Phillips, M.S.
Pam Stogsdill, M.S.
Instructor
Edward Chopin, M.S.
Guy Pennington, M.S.
James Scott, M.S.
Karol Kendrick, M.S.
DIVISION SUMMARY
During the 2004-2005 academic year, the faculty and staff of the Division of Mathematics
and Technical Education were involved in many academic activities. This year the
Mathematics and Technical Education Division participated in Senior Fling Day. The
Mathematics and Technical Education Division and the Math Club celebrated Pi Day on
March 14, 2005. Ed Chopin and Donna Womack were involved in the science fair. The
Mathematics and Technical Education Division was awarded $62,000 in a Board of Regents
grant, and $3,696 in a Student Technology grant. The Division spent $9,126 in library,
scientific, and technology funds to update the classrooms and laboratories. A proposal for a
Certificate of Technical Studies in Construction Technology was written. The proposal was
approved by the LCTCS and is awaiting approval from the Board of Regents.
ADVANCED DEGREES OR CERTIFICATIONS
Karol Kendrick
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Completed a graduate level math course at Portland State University
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Staci Phillips
Ms. BPCC and Miss Tiny Caviler Auditor
Karen Moore
Elected as an at-large representative for LADE
Karol Kendrick
Ms. BPCC Choreographer
BPCC Christmas Show
Math Club Coordinator
Elected LADE Treasurer for 2005-2006
Safety and Liability Certificate - NCA/NDA
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Productions:
Karen Moore
LADE Conference 2004 - SmartBoard presentation
Christmas Show - Played Ms. Claus
Karol Kendrick
Christmas Show - had a small part
Meetings Attended:
Edward Chopin
BPCC Technical Education Advisory Committee Meeting
Sharon DeCarlo
Houghton Mifflin- Introductory Algebra Presentation
McGraw-Hill - Introductory Algebra Presentation
Hawkes Learning Systems - Introductory Algebra Presentation
Donna Densmore
Learning Styles - St. Johns University in New York, NY
McGraw-Hill College Algebra Symposium in Key Largo, FL
LCTCM Conference in New Orleans, LA
STAR Conference in Natchitoches, LA
Houghton Mifflin- Introductory Algebra Presentation
McGraw-Hill - Introductory Algebra Presentation
Hawkes Learning Systems - Introductory Algebra Presentation
Ginger Eaves
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Houghton Mifflin- Introductory Algebra Presentation
McGraw-Hill - Introductory Algebra Presentation
Hawkes Learning Systems - Introductory Algebra Presentation
Karen Moore
LADE Conference in Lafayette, LA
Houghton Mifflin- Introductory Algebra Presentation
McGraw-Hill - Introductory Algebra Presentation
Hawkes Learning Systems - Introductory Algebra Presentation
Guy Pennington
Houghton Mifflin- Introductory Algebra Presentation
McGraw-Hill - Introductory Algebra Presentation
BPCC Technical Education Advisory Committee Meeting
Staci Phillips
LADE Conference in Lafayette, LA
Houghton Mifflin- Introductory Algebra Presentation
McGraw-Hill - Introductory Algebra Presentation
Hawkes Learning Systems - Introductory Algebra Presentation
James Scott
Houghton Mifflin- Introductory Algebra Presentation
McGraw-Hill - Introductory Algebra Presentation
Hawkes Learning Systems - Introductory Algebra Presentation
Karol Kendrick
LADE Conference in Lafayette, LA
Pam Stogsdill
Leadership Conference in New Orleans, LA
STAR Conference in Natchitoches, LA
Houghton Mifflin- Introductory Algebra Presentation
McGraw-Hill - Introductory Algebra Presentation
Hawkes Learning Systems - Introductory Algebra Presentation
Frank Viviano
LCTCS Workshop for New Institutional Instruction and Student Services Officers
Embracing Diversity
LCTCS Division Chair / Academic Dean Conference in Baton Rouge, LA
Reconstructing the College Curriculum: Using Learner Outcomes
Great Customer Service…In Times Like These seminar
Introduction to Learning Styles presentation
Effective Communication Strategies for Online Students workshop
Houghton Mifflin- Introductory Algebra Presentation
McGraw-Hill - Introductory Algebra Presentation
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Prentice Hall - Introductory Algebra Presentation
Addison-Wesley - Introductory Algebra Presentation
BPCC Technical Education Advisory Committee Meeting
Donna Womack
Houghton Mifflin- Introductory Algebra Presentation
McGraw-Hill - Introductory Algebra Presentation
SIGNIFICANT CONTRACTS OR GRANTS
Donna Densmore received a Board of Regents grant for a computer-based developmental
mathematics course. Mrs. Densmore also receive a Student Technology Grant from SGA to
purchase Smart Sympodiums.
Guy Pennington was able to purchase additional equipment needed with the remaining funds
from the Board of Regents PLC grant for the advanced electronic laboratory.
The Mathematics and Technical Education Division received $9,126 from the library,
scientific, equipment fund to purchase new equipment to continue furnishing classrooms with
the latest technology.
ACADEMIC PROGRAM REVIEW
For the academic year of 2004-2005, the Associate of Applied Science in Industrial Control
Systems was reviewed.
STRATEGIC PLANNING
Department Measurable Strategy
Use funds from the library, scientific, and technology to keep mathematics and technical
education classrooms up-to-date
Performance Indicators
purchase orders of equipment purchased
Assessment Results
The total amount of funds spent on the library, scientific, technology fund is $9,126.
Changes Based on Assessment Outcomes
Additional funds was spent on the library, scientific, and technology funds because more
funds became available.
Strategy(ies) for the Future
Use future library, scientific, and technology funds to update classrooms and laboratires.
Department Measurable Strategy
Establish a high degree of quality in developmental mathematics classes by using the HLS:
Introductory Algebra software with textbook
Performance Indicators
Generate the report that gives the number of success followed by MATH 102 failures
Assessment Results
The report was generated and the results showed a larger percentage of students were
successful in MATH 102 after MATH 099 than in last year's report.
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Changes Based on Assessment Outcomes
Generate the report every year.
Strategy(ies) for the Future
Create new reports to show more analysis.
Department Measurable Strategy
Install Smart boards in mathematics classrooms
Performance Indicators
Have the unused Smart boards working in mathematics classrooms
Assessment Results
Smart boards have been installed in four mathematics classrooms.
Changes Based on Assessment Outcomes
Install the Smart boards in the other classrooms when equipment is delivered.
Strategy(ies) for the Future
Schedule training sessions on how to use the Smart boards for faculty members.
Department Measurable Strategy
Enhance the transferability of BPCC mathematics courses to area colleges
Performance Indicators
Match course description and syllabi of BPCC mathematics courses with equivalent
mathematics courses at area colleges and universities
Assessment Results
Report listing the equivalent BPCC Mathematics Courses with Louisiana Tech,
Northwestern State, Louisiana State University-Shreveport, University of LouisianaMonroe, and Southern University was created.
Changes Based on Assessment Outcomes
Continue to keep the report updated.
Strategy(ies) for the Future
Review each course syllabus for learning outcomes and determine which competencies
satisfy institutional general education competencies.
Department Measurable Strategy
Install the student trainer hardware to program industrial type computers from the $71,077
Board of Regents support grant
Performance Indicators
Complete the Board of Regents Final Project Report
Assessment Results
The student trainer hardware was installed and the Board of Regents final report was
submitted.
Changes Based on Assessment Outcomes
No changes are necessary based on assessment outcomes.
Strategy(ies) for the Future
Research ways to receive grants for additional equipment for the electronics laboratory.
Department Measurable Strategy
Write a Board of Regents grant for computer-based developmental mathematics.
Performance Indicators
Receive an acceptance notification from the Board of Regents.
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Assessment Results
A computer-based developmental mathematics grant was awarded for $62,000.
Changes Based on Assessment Outcomes
Determine the criteria for enrolling students in computer-based developmental
Strategy(ies) for the Future
Write the purchase orders and set up the computer-based developmental mathematics
laboratory. Write final report.
Department Measurable Strategy
Provide adequate courses and curricula to meet the needs of changing technologies in
Industrial Control Systems, Industrial Technology, and Computer Drafting and Design fields
Performance Indicators
Schedule an advisory committee meeting and record the minutes
Assessment Results
An advisory committee meeting was held on April 29, 2005.
Changes Based on Assessment Outcomes
Use the advisory committee meeting investigate ways to increase enrollment in degree
and certificate programs.
Strategy(ies) for the Future
Schedule at least one advisory committee meeting a year.
Department Measurable Strategy
Install the elbow-type machines and drawing tables from the funds from the $10,800 Board
of Regents support grant. Use the equipment beginning spring 2005.
Performance Indicators
Complete the Board of Regents Final Project Report
Assessment Results
The elbow-type machines and drawing tables were installed.
Changes Based on Assessment Outcomes
No changes are necessary based on assessment outcomes.
Strategy(ies) for the Future
Research funds to purchase more equipment for the engineering drawing lab.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Division of Mathematics and Technical Education strives to provide the students of
Bossier Parish Community College with excellent instruction in the disciplines of
mathematics and technical education. The 2004-2005 academic year was excellent for the
Mathematics and Technical Education Division. The Division received $65,696 in grants and
$9,126 in library, scientific, and technology funds. Classrooms and laboratories were updated
with these funds. With mathematics software in developmental algebra, students scores are
improving. A proposal for a Certificate of Technical Studies in Construction Technology was
approved by the LCTCS and is awaiting approval from the Board of Regents. Retention rate
for the Division was 85% for the fall semester.
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PRIORITIES FOR THE COMING ACADEMIC YEAR
Secure funds in order to update the classrooms and laboratories.
Install equipment in the computer-based developmental mathematics and monitor the results
from students.
Receive funding from Carl Perkins grant to purchase trainers for technical education
laboratories.
Investigate strategies for improvement of enrollment in the associate degree and certificate
programs.
Investigate strategies for improvement of graduates in the associate degree and certificate
programs.
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Division of Academic Affairs
Division of Off-Campus Programs
EMPLOYEE LISTING
Professional, unclassified staff
Ronald A. Mitchell, B.S. M.B.A.
Classified staff
Petra Battlefield
DIVISION SUMMARY
The academic school year 2004-2005 again was a success for the Off-Campus Division as
enrollment continues to exceed expectations throughout Caddo, Webster, and Claiborne
parishes. The total enrollment for fall and spring was 1,114 students with classes held at six
different locations. This enrollment was slightly higher than academic year 2003-2004.
These figures include dual enrollment classes. There were 45 students enrolled in dual
enrollment classes.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Notable meetings for the academic year include the following: Faculty/Staff Institute;
Minden Chamber of Commerce Annual Meeting; The Economic Outlook Conference LSUS;
Planning Council Retreat; Webster Parish School Board Meeting; CDC Board of Directors
Meeting; Shreveport Chamber of Commerce Business Expo; LCTCS Conference New
Orleans; Business & Industry Symposium Minden; Entrepreneur's Conference
STRATEGIC PLANNING
Department Measurable Strategy
To enhance enrollment opportunities for students by advertising through use of newspaper
ads, radio announcements, and making schedules available at strategic high customer traffic
locations in Webster and Claiborne parishes.
Performance Indicators
I. Observation and monitoring of the enrollment numbers from the Department of
Admissions. (Pre-registration numbers also included in the monitoring)
II. Actual on-site classroom student head count vs. the 14-day head count.
III. Previous year enrollment vs. current year enrollment from files.
Assessment Results
I. Receive and review enrollment reports processed and administered by the Office of
Admissions and Computer Services.
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II. Use enrollment reports processed after cutoff of late registration to establish actual
student head count and compare that to the 14-day head count.
III. Prior year (2003-2004) 14-day head count of 993 vs. current year 14-day head count
of 1,114.
Changes Based on Assessment Outcomes
Students continue to be excited about the increased number of courses being offered along
with the broad range of disciplines from which they are able to make course selections.
Surveys and interviews show that the students like the locations and easy access to each
local neighborhood school. Accessibility continues to be the strength of the Off-Campus
Program. This is reflected by the growing numbers each semester. Students continue to
express their satisfaction with the program and the expertise and ability of the instructors.
Strategy(ies) for the Future
To enhance enrollment opportunities for students by advertising through use of newspaper
ads, radio announcements, student opinion surveys, and making schedules available at
strategic high customer traffic locations in Webster and Claiborne parishes.
Department Measurable Strategy
To increase total enrollment by continuing to attract new first time students and currently
enrolled traditional and non-traditional students to the off-campus sites.
Performance Indicators
I. Observation and monitoring of the enrollment numbers from the Department of
Admissions. (Pre-registration numbers also included in the monitoring)
II. Actual on-site classroom student head count vs. the 14-day head count.
III. Previous year enrollment vs. current year enrollment from files.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Off-Campus Program continued to be successful in attracting the traditional and nontraditional student to all existing off-campus locations.
PRIORITIES FOR THE COMING ACADEMIC YEAR
Increase the number of courses offered on an as needed basis; offer an array of courses that
will attract students and increase enrollment; hire the most highly qualified and experienced
instructors available; increase advertising and promotions as needed in Webster and
Claiborne parishes; promote the Dual Enrollment Program in Caddo, Webster, and Claiborne
parishes; operate within the planned program budget for the 2005-2006 academic year.
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Division of Academic Affairs
Division of Science and Allied Health
EMPLOYEE LISTING
Professional, unclassified staff
Carolyn Burroughs, M.S., Division Chair
Marilyn Persley, A.S.
Classified staff
Linda Stark
Wanda Buckley
Nancy Dantes
FACULTY LISTING
Professor
Elaine Cox, Ph.D.
Associate Professor
Bob Boykin, M.S.
Charles Kelley Corkern, M.S.
Rick Jones, M.Ed.
Assistant Professor
Laura Bryant, M.Ed
Ty W. Bryan, M.S.
Danny Hoston, M.S.
Vernon Leggett, D.D.S.
Lola McGourty, M.S.N.
Charles Reed, M.S.
Al Smith, M.Ed.
Pam Tully, M.H.S.
Constance Winter, M.P.H.
Instructor
Connie Bullard, B.S.N.
Thomas Carson, M.S.
Judith Coston, M.S.
Elizabeth Dickson, B.A.
Cammie Emory, M.S.
Kenneth Franks, M.S.
Dwayne Gates, M.A.
Karen Humphrey, B.S.N.
Roishene Johnson, M.S.
Terri Mundy, B.S.
Paula Rhoades, Ph.D.
Sandra Vickers, M.S.
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Charlotte Ware, B.S.
DIVISION SUMMARY
During the 2004-2005 academic year, the faculty and staff of the Division of Science and
Allied Health made significant contributions to the continued success and growth of Bossier
Parish Community College. Major accomplishments of the year included increased
enrollment in programs and classes, faculty and student involvement in community and
institutional service, upgrades in laboratory equipment, excellent scores on
licensure/certification exams, and the successful relocation of all programs formally housed
in four different locations to the new campus.
Effective May 2004, Suzonne Bourque resigned to accompany her husband to a new job.
She was replaced by Charlotte Ware as the Medical Office Specialist Program Director.
Tom Carson also joined the Division faculty, returning from a job in private industry. In
January 2005, Dr. Paula Rhoades was hired as the program director for the new Dietary
Manager program. Also in January, Marilyn Persley was hired as the Laboratory Manager for
the Division.
Laura Bryant and Charles Reed were granted tenure. Dr. Elaine Cox was promoted to
Professor, while Rick Jones was promoted to associate professor and, Kim Cox and Al Smith
were promoted to assistant professor. Wanda Buckley and Nancy Dantes were promoted to
Administrative Coordinator III and Linda Stark to Administrative Assistant III.
The Division offered 427 class sections in the disciplines of allied health, biology,
biotechnology, chemistry, culinary arts, EMT basic, paramedic, medical office specialist,
meteorology, microbiology, pharmacy technology, physical science, physics, physical
therapist assistant, science, respiratory therapy, surgical technology, and zoology. A total
enrollment of 7976 students was realized. 140 students earned associate degrees, academic
certificates, technical diplomas, or technical competency areas in fourteen different programs
of study offered by the Division. Courses in the Dietary Management program was offered
for the first time in the spring 2004 with 7 students enrolling.
The programs of Phlebotomy and Pharmacy Technology were re-accredited and the Dietary
Management curriculum was approved by the Dietary Management Association. These
achievements represent a commitment from the program faculty and the Institution to
academic excellence and ensures graduates that they are well prepared as they enter the
workforce.
The faculty actively supported the Institution and the student body through sponsorship of
student organizations and involvement in student activities. Bob Boykin served as faculty
sponsor for the Baptist Student Ministry organization with support from many of the
Division faculty. Kim Cox and Laura Bryant sponsored Hands on Wellness.
Several faculty were recognized for service and excellence. Ty Bryan served for a second
year as the Faculty Senate President and represented the Institution on faculty issues at
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system-wide meetings. Elizabeth Dickson and Danny Hoston were recognized for
outstanding service by receiving the Chancellor's Outstanding Faculty Award. Carolyn
Burroughs received a Chancellor's Administrative Service Award.
The Division administered $463,178.00 in grant awards and was awarded $ 260,794 for next
year. These awards were used to provide technology and equipment of the pharmacy
technology program, to equip the surgical technology area, to upgrade computer resources,
and to acquire equipment and supplies for the science and clinical laboratories.
The faculty completed over 700 hours of professional growth activities, with an emphasis on
learning styles. Three faculty members completed the Learning Styles Institute training in
New York and 75% of the Division faculty attended one or more workshops on Learning
Styles.
The faculty of the Division of Science and Allied Health were involved in a variety of
community service activities. Presentations were given to high school students, AHEC
summer programs, BPCC student groups and area professional and citizen groups. Topics
included Learning Styles, Careers in Health Care, Allied Health programs at BPCC, Physical
Therapy careers, Infection Control, Head and Spinal Cord Injury Awareness, Nutrition and
Diet, and Science Fair projects. The faculty were also involved in civic groups including the
American Heart Association, Parkinson's Group, and the Susan Komen Breast Cancer Walk.
The Louisiana Region I Science and Engineering Fair, directed by Charles Kelley Corkern,
continued to be a major community service activity for the Division. 624 students, from
grades 4 through 12, representing 96 different schools participated in the fair. In addition to
category winners, 21 special awards were given totaling $14,000. 201 volunteers from BPCC
and the community served as judges. Division winners participated in the Louisiana State
Science Fair and four students competed in the International Science and Engineering Fair in
Phoenix, Arizona.
The greatest accomplishment for the Division of Science and Allied Health was the
successful move to the new campus. Hundreds of boxes of laboratory supplies and
equipment were packed and unpacked by the faculty, staff, and student workers. When
students returned in January, the Division faculty had the science labs organized and were
ready to teach.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Laura Bryant: Granted tenure
Carolyn Burroughs: Selected to represent higher education on the Louisiana Healthcare
Consortium (Region 7); Chancellor's Administrative Service Award, May 2005
Elaine Cox: Promoted to Professor
Kim Cox: Promoted to Assistant Professor
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Elizabeth Dickson: People's Choice Award: ICES Convention; Chancellor's Outstanding
Faculty Award, May 2005
Danny Hoston: Promoted to Assistant Professor; Chancellor's Outstanding Faculty Award,
May 2005
Rick Jones: Promoted to Associate Professor
Diana Merindino: LSU Health Science Center, School of Allied Health: Dr. Allen A.
Copping Award for Teaching Excellence
Al Smith: Promoted to Assistant Professor
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
PUBLICATIONS
Elizabeth Dickson: "The Culinary Review"(American Culinary Federation Magazine) and
the International Cake Exploration Society Newsletter.
Diana Merindino: "Joining Forces for Optimum Respiratory Care Training", NEWS-Line for
Respiratory Care Professionals, June 2005; "Sepsis", ALA, March 11, 2005.
Paula Rhoades: "Nutrition Across the Continium of Care", Renal Nutrition Forum, 2005.
PRESENTATIONS
Bob Boykin: International Space Station, Space Center Houston, Feb 4-6
Ty Bryan: BPCC Commencement address (Fall 2004)
Laura Bryant: "Flexibility and Fitness After Fifty", Live Oaks Retirement Community and
First Baptist Bossier
Judith Coston: LaCADE, Baton Rouge, December 11, 2004
Elaine Cox: "Infection Control for Dental Laboratories", Altex Conference, March 25, 2005;
"Plan for Online Biotech Instruction", LaCADE, Baton Rouge, December 11, 2004
Kim Cox: "Effects of Body Weight Supported Gait Training on Neurological Gait",
American Physical Therapy Association Conference, Chicago, July 2004; "Effects of
Hamstring Flexibility on Knee Angle at Stride Foot Contact and Ball Speed in the Windmill
Softball Pitch" and "The Effects of a Knee Varus Brace on Nonoperative Lateral
Compartment Osteoarthritis", LSUHSC, November 2004; National Women in Sport
Conference, LSU Shreveport, February 2005.
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Dwayne Gates: Louisiana Red River Emergency Medical Services for Children Conference,
New Orleans, August 5-6, 2005
Louisiana Association of Emergency Medical Technician Educational Conference, June 1012, 2004.
Sandra Partain: "Respiratory Therapists' Knowledge of Advanced Directives", LSUHSC
Faculty Research Day, October 2004; "Triumph Over Tragedy: Utilizing Media", American
Lung Association meeting, April 2005.
Paula Rhoades: "Dietary Management Program at Bossier Parish Community College",
Northwest Louisiana Dietary Managers' Association, February 2005; "Nutritious Holiday
Eating", Women of the ELCA, December 2004.
Charlotte Ware: "Keeping Your Heart Healthy", Caddo Parish School Board, September
2004.
MEETINGS ATTENDED
Bob Boykin: Louisiana Environmental Summit, Baton Rouge, September 24- 25, 2004;
Baptist Collegiate Conference, Lafayette, November 26- 27, 2004; International Space
Station Conference, Space Center Houston, Feb 4-6, 2005.
Ty Bryan: 2004 Joint Meeting of Ichthyologist and Herpetologist, Norman, OK, May 26-31,
2004; Genomics: Solving the DNA Puzzle, New Orleans, August 5-6, 2004; LCTCS
Conference Day, New Orleans, August 15-16, 2004.
Laura Bryant: Louisiana Physical Therapy Association Conference, New Orleans, September
2004.
Connie Bullard: Learning Styles Institute, New York, July 29-August 4, 2004; The Teacher
Professor Conference, Baltimore, May 21-23, 2004; Red River EMS Children's Seminar,
August 5-6, 2004.
Carolyn Burroughs: LCTCS Orientation/Implementation Workshop for New Institutional
Instructional and Student Services Officers, Baton Rouge, October 14-15, 2004; LCTCS
Division Chair/Academic Dean Conference, Baton Rouge, March 18, 2005.
Thomas Carson: Louisiana Science and Engineering Fair, Baton Rouge, March 2005.
Charles Kelley Corkern: International Science and Engineering Fair, Portland, Oregon, May
8-14, 2004
Judith Coston: Learning Styles Institute, New York, July 29-Aug 4, 2004; Biotech Protein
Purification Workshop, Austin, Texas, July 19-23, 2004; Louisiana Gene Therapy Research
Consortium, June 24, 2004; Louisiana Board of Regents, An Introduction to Universal
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Design for Learning, May 17, 2005.
Elaine Cox: BioTech Protein Purification, Austin, TX, July 19-23, 2003; Genomics Solving
the DNA Puzzle, New Orleans, August 5-6, 2004; "Moving Biotechnology from Research to
Commercialization", June 24, 2004; 3rd Annual CERT Institute for Biomedical Informatics
Research Symposium, May 6-7, 2005.
Kim Cox: Louisiana Physical Therapy Association meeting, New Orleans, August 10-12,
2004; LPTA District meeting November 23, 2004 and March 15, 2005.
Elizabeth Dickson: American Culinary Federation Convention, Orlando, Florida, July 2004;
International Cake Exploration Society Convention, August 2004; Oklahoma Sugar Art
Show, October 2004; FENI Educators Summit, Washington D.C., February 2005.
Cammie Emory: "Brain Injury, Stroke, Alzheimer's and Head Trauma", September 16,
2004;"Asperger's Syndrome an Autism Spectrum Disorder in Children and Adolescents",
October 2004; "Commercial Pesticide Applicator, Ornamental and Turf", December 9, 2004;
"Commercial Pesticide Applicator for Right of Way and Industrial and Aquatic Pest
Control", April 22, 2005.
Dwayne Gates: Learning Styles Certification Institute, New York, July 29-August 4, 2004;
Louisiana Association of Emergency Medical Technicians Conference, Baton Rouge, June
10-12, 2004.
Diana Merindino: AARC National meeting, New Orleans, December 3-7, 2004; LSRC
Convention, Baton Rouge, March 30-April 1, 2005.
Terri Mundy: Louisiana Society of Health-System Pharmacist Mid-Year meeting, October
2004.
Sandra Partain: International Congress of Respiratory Care Meeting, December 4-7, 2004.
Al Smith: Association of Operating Room Nurses National Conference, New Orleans, April
1-8, 2005.
Pam Tully: LSUHSC Spring Conference, June 26, 2004; LSUHSC Fall Conference,
September 11, 2004; American Association of Medical Assistants Annual Conference,
October 22-25, 2004; Mississippi-Louisiana Societies for Clinical Laboratory Sciences 2005
Joint Annual Meeting, New Orleans, April 26-28, 2005.
Charlotte Ware: ARK-LA-TEX Cardiovascular Conference; LSUHSC Annual Clinical
Nursing Symposium; AAPC Association meeting.
Constance Winter: American Association of Medical Assistants National Convention,
Greensboro, N.C., October 22-26.
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SIGNIFICANT CONTRACTS OR GRANTS
Significant Grants Implemented:
"Environmental Quality Survey"; Louisiana Board of Regents, Bob Boykin, $35,932
"Ionic Interaction", Louisiana Board of Regents, Elaine Cox, Danny Hoston, $22,638
"Instructing ELISA", Louisiana Board of Regents, Elaine Cox, $22,652
"Pharmaceutical BioProcessing", Louisiana Board of Regents, Elaine Cox, Judith Coston,
$30,265
"Simulated Medical Office and Pharmacy", Louisiana Board of Regents, Terri Mundy,
Charlotte Ware, $23,038
"Improving Clinical Laboratory Instruction", Carl Perkins Leadership Grant, Carolyn
Burroughs, $40,000
"Improving Postsecondary Education in Surgical Technology", Carl Perkins Leadership
Grant, Al Smith, $45,000
"Updates for the Medical Office Specialist Program", Carl Perkins Leadership Grant,
Charlotte Ware, $4646
Carl Perkins Basic Grant: $55,212
BPCC Student Technology Proposals, funded:
Updating Microscopes, Ty Bryan, Cammie Emory, $64,363
ASHP Sterile Products, Terri Mundy, $992
Laptop Computers for PTEC and Physics, Terri Mundy, $38,614
Eterby Computer Software, Terri Mundy, $8,230
Grants in progress:
"Training EMS Personnel", Incumbent Worker Training Grant, $253,854
Grant funded, to be implemented 2005-2006:
"Science Gone Digital", Louisiana Board of Regents, Elaine Cox, Judith Coston, $65,000
"Enhancement of Surgical Technology", Louisiana Board of Regents, Al Smith, $84,600
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ACADEMIC PROGRAM REVIEW
All programs within the Division of Science and Allied Health were evaluated, strengths and
weaknesses identified, and improvement strategies developed. Program summaries follow:
Culinary Arts: The Culinary Arts program continued to increase in enrollment with the
admission of 16 full-time and 2 part-time students in the fall 2004 semester. The highlight for
the year was the move to the new campus and the state-of- the- art kitchen. The program was
featured on Channel 3 and 12 and in an article in the Shreveport Times. A dramatic increase
in attendance at the Tuesday night buffet accompanied the move to the new facility. Chef
Elizabeth Dickson, Culinary Arts program director, was featured in the "Here Comes the
Cake" program on the Food Network and in the American Culinary Federation magazine.
Dietary Management: In January 2005, Dr. Paula Rhoades joined the BPCC faculty as the
first Dietary Management Program Director. The program began its first semester of classes
in January 2005 with seven student enrolled in the two courses that were offered. Five
healthcare facilities in Shreveport served as clinical experience sites. The BPCC training
program was approved by the Dietary Managers Association.
EKG/ Medical Unit Coordinator Technical Competency Areas: Enrollment in the EKG
Technical Competency Area increased dramatically, doubling in size. A total of nineteen
students successfully completed the program. Three students were the first BPCC students to
complete the new Medical Unit Coordinator program.
EMT Paramedic: Enrollment in the EMT Basic class increased with the addition of a day
section in the spring semester. The paramedic program admitted a new class in the fall of
2004 and the spring 2005. Along with the continuing night program, BPCC provided
paramedic training to 37 students concurrently. During the spring semester the program
received an Incumbent Worker grant which allowed for the purchase of additional
equipment. The grant will also allow for the training of approximately 20 local fire
department personnel.
General Science: Increased student interest in the General Science program has allowed it to
become the second largest program at BPCC. The move to the new campus allowed for the
offering of all classes in the curriculum at more convenient times. The increased availability
of laboratory space improved the quality of laboratory courses.
Medical Assistant. The Medical Assistant Program was enhanced with the move to the new
campus. The increase in size and space for the administrative classes, clinical laboratory
classes, and patient care laboratory classes enabled the instructors to facilitate advanced skill
development in the students. To practice the laboratory skills, learned in the
classroom/laboratories, the program gained two new externship sites, The Family Doctors
and the office of Dr. Labarre. These sites include experiences in radiology and laboratory
skills than most of the current sites do not offer. The students gained skills in
professionalism and service through involvement in varied activities. Students volunteered at
nursing homes, assisted in the phlebotomy classes, in BPCC recruiting activities, and in
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packing medical assistant equipment and supplies for the move to the new campus. In
addition, the students attended various professionalism/service workshops presented on the
BPCC campus. Six of the seven students who began the clinical portion of the program in
August 2004 will graduate by August 2005. One of these graduates was inducted into the
Alpha Eta Honor Society in May 2005.
Medical Office Specialist. Charlotte Ware was chosen as the new MOS Program Director
and began her first semester at BPCC in the fall 2004 semester. MOS 110, MOS 111, and
MOST 113, formerly offered by compressed video from LA Tech, were taught for the first
time on the BPCC campus. Fourteen coding students and four transcription students were
admitted into the clinical portion of the program for the spring 2005 semester. This
represented a 300% increase in the number of students admitted to the clinical portion of the
program. The program established several new clinical sites that offer a variety of in-patient
and out-patient experiences for the students. Community support for the program was
demonstrated through the large attendance at the advisory committee meeting. In response to
the increase in students, ALHT 114 and MOS 206 were offered as night classes in the
spring 2005 semester.
Pharmacy Technician: All students enrolled in the Pharmacy Technician program took and
passed the national certification exam in March 2005. The program benefited from the
receipt of a Board of Regents grant and several BPCC student technology awards. The
American Society of Health System Pharmacists approved the BPCC Midterm Progress
Report and continued accreditation of the program without limitations. The program was
also reviewed and approved by the Louisiana Board of Pharmacy.
Phlebotomy. The Phlebotomy program was up for re-approval this year through the National
Accrediting Agency for Clinical Laboratory Sciences (NAACLS). BPCC is anticipating a
favorable response. The Phlebotomy program had two advisory committee meetings, one in
the fall and one in the spring. Seven new members were added in the spring. There has been
a dramatic wage increase in phlebotomy over the last five years with the average starting pay
in 2000 of $6.50 per hour to $9.22 per hour in spring 2005 with one health care institution
starting at $10.50 per hour.
Physical Therapist Assistant. The PTA program continues to excel in student achievement.
Based upon an average from the previous three years, 85% of admitted students graduate
from the program, 96% of graduates pass the National Licensure examination, and 94% of
graduates are employed in under 6 months. In September, the current class of students and
Faculty attended a State Convention of the Louisiana Physical Therapy Association. The
Hands on Wellness Organization has participated in numerous community service projects
including the Susan B. Komen Race for the Cure, the Parkinson's Disease Resource 5K
Walk/Run, and the athletic physicals at Minden Medical Center. In March the PTA Program
hosted and attended the "Think First" program, designed to increase awareness and
prevention of brain and spinal cord injuries. Hands on Wellness provided free massages to
BPCC students and personnel during "Fun Day" on May 11. The PTA Program hosted a
Louisiana Physical Therapy Association District meeting and a meeting with the Louisiana
State Board of Physical Therapy Examiners. In 2004-2005, program faculty have
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collectively presented 10 public speaking engagements or research presentations, taped 2
television broadcasts, and performed 3 live television/radio interviews related to events at
BPCC. Our biggest accomplishment of 2004-2005 was a successful move from our old
"home" on Doctors Drive to our new state-of-the-art facility at the new BPCC campus.
Respiratory Therapy. The largest ever class was accepted into the associate degree clinical
program. Eighteen students were admitted to the Shreveport-Bossier campus and five at the
Alexandria clinical site. Six students were admitted to the second year program. Twentyfive students completed the clinical programs, twenty earning an associate degree and five
earning the advanced technical diploma. Employment among graduates remained excellent
and pre-clinical enrollment increased substantially.
Surgical Technology. The surgical technology program implemented a new procedure for
documenting student clinical accomplishments. Using the guidelines, all students
accomplished the established goals. With the move to the new campus the program now has
a designated scrub room, mock operating room, and storage. The program also acquired a
variety of new pieces of equipment and teaching supplies.
STRATEGIC PLANNING
Department Measurable Strategy
Include learning styles techniques in classroom and laboratory instruction
Performance Indicators
Survey faculty to determine extent of integration of learning styles activities
Assessment Results
76% of the faculty reported using learning styles activities as a component of instruction.
Changes Based on Assessment Outcomes
Inclusion of learning styles activity demonstrations in faculty and planning meetings.
Strategy(ies) for the Future
Educate faculty on the effective use of a variety of learning activities.
Department Measurable Strategy
Completion of minimum of 5 hours of professional growth activities by each faculty person
Performance Indicators
Commendation forms to document professional growth
Assessment Results
96% of the faculty completed five or more hours of professional growth.
Strategy(ies) for the Future
Encourage faculty to pursue professional growth activities through increasing access,
distributing information, and facilitating participation.
Department Measurable Strategy
Operate the Louisiana Region I Science and Engineering Fair
Performance Indicators
Compile statistical information
Assessment Results
Six hundred twenty-four students entered projects in the Region I Science and
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Engineering fair with 89% of the Division faculty serving as judges.
Strategy(ies) for the Future
Continue to promote the Region I Science and Engineering fair and encourage faculty
participation.
Department Measurable Strategy
Complete a comprehensive evaluation of all certificate and degree programs
Performance Indicators
Compilation of completed evaluation results
Assessment Results
A comprehensive evaluation of each certificate and degree program was developed and
completed.
Changes Based on Assessment Outcomes
The development of the instruments allows for systemic program assessment and
improvement.
Strategy(ies) for the Future
Include assessment of program objectives to document quality improvement
Department Measurable Strategy
Expand number of course sections offered by 5% over 2003-2004 numbers
Performance Indicators
Tabulate and compare number of course sections offered
Assessment Results
The number of course sections offered increased from 326 in 2003-2004 to 377 in 20042005. This represents a 15% increase and allowed for an enrollment of 765 additional
students.
Changes Based on Assessment Outcomes
Expand number of sections offered in high enrollment courses.
Strategy(ies) for the Future
Develop strategies to recruit the faculty needed to continue to increase available course
sections.
Department Measurable Strategy
Maintain accreditation in all eligible programs.
Performance Indicators
Document accreditation status of all programs
Assessment Results
All eligible programs maintained accreditation. The Dietary Management program
received initial approal from the Dietary Managers Association, The mid-term report on
the Pharmacy Technician program was approved by the American Society of Health
System Pharmacists (ASHP) and the Phlebotomy program received re-accreditation from
the National Accrediting Agency for clinical laboratory science.
Strategy(ies) for the Future
Continue to monitor standards and adjust programs as needed to maintain accreditation.
Department Measurable Strategy
Increase enrollment in low completer and low enrollment programs by 10%
Performance Indicators
Compare pre-clinical and clinical enrollment trends
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Assessment Results
Pre-clinical enrollment in the Medical Assistant program increased by 10% and clinical
enrollment increased by 300%. Pre-clinical enrollment in the EMT Paramedic program
increased by 11% and clinical enrollment increased by 100%.
Changes Based on Assessment Outcomes
Current strategies appear to be effectively increasing enrollment.
Strategy(ies) for the Future
Continue to develop strategies to increase enrollment and graduation in low completer
programs.
Department Measurable Strategy
Increase transferability of courses to other institutions by 10%
Performance Indicators
Document number of transferable courses and development of articulation agreements
Assessment Results
No new articulation/affiliation aprements were finalized this year. The development of a
medical technology 2+2 program is currently being completed.
Strategy(ies) for the Future
Continue to pursue new articulation agreements and maintain and update existing
documents.
Department Measurable Strategy
Offer 50% of courses necessary for students to complete the Technical Competency Area
(TCA) in Dietary Management.
Performance Indicators
Document Dietary Management course offerings.
Assessment Results
Two (DMTP 115, DMTP 120) of the four courses required for the TCA in Dietary
Management were offered in the spring 2005 semester. Each had an enrollment of 7
students.
Changes Based on Assessment Outcomes
Continue to offer at least two DMTP courses each semester.
Department Measurable Strategy
Submit for approval at least one new degree or certificate program proposal
Performance Indicators
Submission of proposal
Assessment Results
No new program poposals were submitted this year though several feasibility studies are
in progress.
Changes Based on Assessment Outcomes
Identify personnel who can devote a portion of their work schedule to program
development.
Strategy(ies) for the Future
Develop effective tools for determining new program development needs and procedures
for effective program proposals.
Department Measurable Strategy
Improve available technology and equipment in laboratories and classrooms
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Performance Indicators
Documentation of equipment and technology purchases
Assessment Results
Institutional, student technology, Board of Regents grant, and Carl Perkins funds were
used to upgrade technology through the purchase of 38 classroom computers, 7 laptop
computers, 14 LCD projectors and 8 TV/DVD units. Major laboratory equipment valued
at over $168,000 was purchased.
Strategy(ies) for the Future
Continue to pursue grant and other funding sources to upgrade and replace laboratory
equipment and technology.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Division of Science and Allied Health at Bossier Parish Community College strives to
provide the students of Bossier Parish Community College with excellent instruction in
the disciplines of science, allied health, and culinary arts. The greatest strength of the
Division lies in the commitment of the outstanding faculty that combines exceptional
academic preparation, strong teaching skills, and a commitment to the success of the
students. The most outstanding accomplishments of the Science and Allied Health Division
for the 2004-2005 year include: maintaining accreditation of all eligible programs,
increased enrollment in clinical and pre-clinical classes, faculty commitment to community
service and professional growth, faculty commitment to the success of the students, and
excellence in acquiring grant funding. The major obstacles that face the Division include the
need to retain excellent faculty and
provide for continued professional growth, the need to offer programs in a variety of formats
to meet the needs of the non-traditional students, the need to attract and support
adjunct faculty, and the need for educational technology training and support.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Increase course and program offerings.
2. Maintain accreditation of all eligible programs.
3. Implementation of continuous assessment and improvement of programs.
4. Increased retention and success rates in science classes.
5. Increased enrollment in low completer programs and maximizing clinical enrollment.
6. Encourage faculty professional development and community service activities.
7. Increased availability of training, support, and equipment for the use of educational
technology.
8. Improved Division efficiency of operation.
9. Increased faculty involvement in Division planning.
10. Improvement of Division support for adjunct faculty.
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Division of Academic Affairs
Division of Telecommunications
EMPLOYEE LISTING
Professional, unclassified staff
Clifton Cardin
Denise Chambers, B.A.
Eric Tuxen, A.A.
Classified staff
Bill Bruce
Carren Fleming, B.A.
FACULTY LISTING
Associate Professor
Paula Kaszuba, M. Ed.
Assistant Professor
Larry Powell, M. Ed.
Instructor
Peggy Byers, B.A.
Beverly Wasner, M. Ed.
DIVISION SUMMARY
It is the commitment of this Division to provide the most advanced and available
technology on the market in each area of our curriculum to our students and to train our
students in these various technologies so that they can become viable members of the
community and the workforce. This Division maintains a stellar reputation with the citizens
and organizations of Shreveport/Bossier. Every member of both the faculty and staff have
attended meetings reflecting both academic and public concerns. The entire Division has
been involved in presentations, shows, productions, and other highly visible activities that
have been rewarded by excellent community relations.
ADVANCED DEGREES OR CERTIFICATIONS
Peggy Byers (pursuing)
Master of Liberal Arts w/emphasis in Communications
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
The Division received:
Bronze Medal for Theatrical Feature Film & Video Awards 2005 for "From the Heart" from
The Houston International Film Festival
Bronze Medal for Print Advertising Awards 2005 for "From the Heart" from The Houston
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International Film Festival
Certificate of Appreciation from Caddo-Bossier Office of Homeland Security and
Emergency Preparedness
Denise Chambers
Certificate of Appreciation from Caddo-Bossier Office of Homeland Security and
Emergency Preparedness
Certificate of Appreciation from the U.S. Air Force for POW taping
P.R.I.D.E. Award from the Shreveport-Bossier Film Commission
Certificate of Award for contributions to awareness of women's history
Letter of recognition from the Radio Group
Letter of recognition from the Bossier Arts Council
Letter of recognition from Red River Revel for promoting and volunteering
Certificate of Appreciation from Animal Welfare
Letter of recognition from Caddo Sheriff's Office
Certificate of Appreciation from East BADN Theatre
Letter of Appreciation from author, Judy Pace Christie
Letter of Appreciation from Cumulus Radio
Letter of recognition from Louisiana Office of Economic Development
Paula Kaszuba
Awarded Grant for Makeup Workshops
Awarded Technology Grant for Cameras, etc.
Awarded Bronze Star for movie and poster "From the Heart"--Production
Coordinator/Actor
Volunteer service for Shreveport Metropolitan Concert Band
Volunteer videographer/editor for Keep Bossier Beautiful (formerly Clean City of Bossier)
Producer of segments for Bossier Arts Council
Larry Powell
LCTCS Dean Appointment
Front Page of Forum Magazine—“Faces to Watch in 2005”
Who’s Who
Who’s Who Among America’s Teachers
Film Office Distinctive Service P.R.I.D.E. Award from Shreveport-Bossier Convention &
Tourist Bureau
Marjorie Lyons Playhouse – Judge
Rivertown Players Acting Nomination Suggestions
Beverly Wasner
Marjorie Lyons Playhouse – Judge
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
PRESENTATIONS
Clifton Cardin
Various presentation to numerous organizations as an historical speaker
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Paula Kaszuba
Assisted with elementary certification at Waller Elementary
Senior Fling Day
Makeup workshops in NYC
Advisor Training workshop
Larry Powell
Photography Displays
Teach Professor Conference
Radio Show w/Tom Pace
Attend KTBS Preview
The Radio Group 98 Rocks--30-minute Radio Show "Word on the Street"
Radio Show for Tom Pace/KRMD--Telecommunications Programs
PRODUCTIONS
Bill Bruce
BPCC Christmas Show
Clifton Cardin
Editing "From the Heart"
Editing/Filming "Jeremiah's Secret"
Scriptwriting/Filming "Brother's Two
BPCC Christmas Show
Bossier City Council
Taught Young Filmmakers Workshop
Denise Chambers
Host/Producer "Coffeebreak"
Producer "The Morning Rush"
Producer "Strategies for Living"
Co-producer/Editor "Marketing Video for the Shreveport-Bossier convention and Tourist
Bureau
Host/Producer "This is BPCC"
Women's Week Celebration
Host/Producer "Public Service Radio for Radio Group"
Producer "Caddo Sheriff's Office Training Video"
Co-producer "The Other LA"
Producer public service announcements for Homeland Security Volunteers
Producer/Director "BPCC Graduation"
Paula Kaszuba
Co-producer of "Jeremiah's Secret"
Televised and directed BPCC's Christmas Show
Televised Mayor George Dement's State of the City Address
Producer of Homework Hotline
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Directed/Hosted several Coffeebreak Shows
Produced Evening Update
Assisted in Graduation production for Bob Dole
Larry Powell
"Jeremiah's Secret" Production
LA Film and Television Schedule
Developed a BPCC logo for Movie Productions
Developed a Photo Gallery on the BPCC website
News Production in Arcadia for KTBS 3
BPCC & Bossier City Christmas Production
BPCC New Campus Aerial DVD, quick-build DVD, 2-year Build
"From the Heart" movie
"Jeremiah's Secret" movie
BPCC Hillbillies Commercial
BPCC Grand Opening
Screen Test/Billy Joe Tolliver
Governor Kathleen Babineaux Blanco's visit to BPCC
Ms. BPCC Pageant
Louisiana Public Broadcasting Media Session
"Brothers Two" movie shoot-dates
Assist in Production of Video Susan G. Komen Breast Cancer Foundation Race for the Cure
Assisted in Planning "The Film Center Gala"
Coordinated w/KTBS on Judge Joe Brown's visit to BPCC
Taped MOU btwn Northwestern State University and BPCC
Mayor Dement's State of the City Address
Veteran's Day Luncheon and Celebration
BPCC Community Open House
Emcee Children's Talent Show, Children's Art Festival in Minden
Emcee Percy Mayfield Spring Arts Festival
Spring 2005 Commencement Program
BPCC grows into new building
Eric Tuxen
Editing/Filming "From the Heart"
Editing/Filming "Jeremiah's Secret"
Filming "Brothers Two"
BPCC Christmas Show
Bossier City Council
Supervisor of all programming on the Smart Channel
Taught Young Filmmakers Workshop
Beverly Wasner
Broadmoor Baptist Church Services--Camera Audio
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MEETINGS ATTENDED
Bill Bruce
AVID and PRO TOOLS Training
AVID Media Composer Training
Peggy Byers
Attended Masters Make-up Workshop
Attended Silver Screen Make-up Workshop
Clifton Cardin
Coordinated training with Larry Cavalier for Wizard Mat cutting equipment
Louisiana Film Center meetings
Red River Film Society meetings
Shreveport-Bossier Film Office meetings
Denise Chambers
Executive Women International
Shreveport-Bossier Convention and Tourist Bureau
Shreveport-Bossier Film Commission
Century Tel Center events planning
Bossier Shreveport Mudbugs Marketing
Bossier Arts Council
Office of Homeland Security and Emergency Preparedness
Caddo Sheriff's Auxillary training
Shreveport-Bossier Travel and Tourism
Prophet System Training
Carren Fleming
Blackboard Training Level 6
Blackboard Training Gradebook
Driver Certification
Makeupmania of New York Workshop
Completed 3 ACT courses: Microsoft Project (Beginner, Intermediate, & Advanced)
Completed ACT course: Quicken Basic
Attended Professional Development Seminar
Minutes of Advisory Board meetings
Paula Kaszuba
Division Promotion Committee
Student Technology Fee Committee (Secretary)
Advisory Board meetings
Larry Powell
Digital Media Workshop
National Association of Broadcasters Convention
Illustrator/Photoshop Training
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Adobe Premiere Training
27th Annual Leadership Certification Institute
Coordinated training with Red River Sound Studios in preparation for new degree
Coordinated training session with Prophet Systems to use new radio equipment
Coordinated training with Larry Cavalier for Wizard Mat cutting equipment
Coordinated with photography students to prepare photo work for movie poster and program
Meeting with Steve Mitchell/BRCC
Coordinated with Sherry Johnson for CWC Conference
Strategies for Success Workshops
NIMS Center Studios
Adobe Photoshop Seminar/Tour
Tulane University Health Sciences Center
Society of Success and Leadership Presentations
Motion Analysis Training
Motion Capture Training
Driver's Training and Certification for Faculty and Staff
National Association of Broadcaster's Conference and Exposition 2005
Association of Film Commissioners International Tradeshow 2005
Director's Crash Course Weekend
Hanna Barbera Animation Meeting
Motion Analysis Systems Training
Make-up Seminar
Avid ProTools Training
LCTCS Division Chair/Academic Dean Conference
Library Committee meetings
Louisiana Film Center meetings & meeting w/State Representatives
Red River Film Society meetings
Red River Film Society Board of Directors meetings
Advisory Board Meetings
Shreveport-Bossier Film Office meetings
ASTD meetings & tours of Bldg D
Eric Tuxen
Photoshop World Conference
AVID and PRO TOOLS Training
AVID Media Composer Training
Beverly Wasner
Photoshop World Conference
Photoshop Workshops
Tulane University Health Sciences Center
Motion Analysis Training
Motion Capture Training
National Association of Broadcaster's Conference and Exposition 2005
Association of Film Commissioners International Tradeshow 2005
Director's Crash Course Weekend
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Hanna Barbera Animation Meeting
SIGNIFICANT CONTRACTS OR GRANTS
Spring Technology Proposals
$ 84,616.16
C. P. Grants
$157,868.00
Board of Regents
$ 97,268.00
Total
$255,982.16
ACADEMIC PROGRAM REVIEW
1. Several faculty members received specialized training AVID editing, Wizard Mat cutting,
and Sound Technology.
2. Each faculty member and appropriate staff members have submitted grants/requested
funding for the Division and awarded those grants/funding.
3. 100 percent of the TLCM Division is now trained on Blackboard.
4. We received the following grants:
Spring Technology Proposals
$ 84,616.16
C.P. Grants
$157,868.00
Board of Regents
$ 97,268.00
Total
$255,982.16
5. Three new courses in Telecommunications have been included in the catalog.
6. One new TCA has been added to the Telecommunications curriculum.
7. We are in production for the movie "Brother's Two".
The Division of Telecommunications attained and superceded the goals that had been set
for the academic year 2004-2005. With the move into the new facility and the awarding of
numerous grants for state-of-the-art equipment, the Division has far exceeded its
expectations. Due to the vision, tutelage, dedication, and responsiveness of the faculty, staff,
and students the Division has continued to maintain a stellar reputation within the
community. Students and faculty alike have been recognized locally, statewide, and
nationally for work that they have done in the Telecommunications Division.
STRATEGIC PLANNING
Department Measurable Strategy
Communicate with Advisory Board members bi-yearly to ensure that our students remain
marketable.
Performance Indicators
Output: Ensure that we are meeting the needs of the job market.
Outcome: Participation in meetings.
Assessment Results
The Advisory Board is made up of community leaders in various fields related to
telecommunications. They continually keep us apprised of any changes and needs to
their workforce, thus aiding in the marketability of our students.
Changes Based on Assessment Outcomes
Continue to meet with and find more opportunities with the Board.
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Strategy(ies) for the Future
Continue to meet with the Advisory Board to ensure that we remain on course with our
fields of study to maintain the marketability of our students.
Department Measurable Strategy
Ensure faculty and staff attend seminars and workshops on the latest in technological
advances to remain current in the field.
Performance Indicators
Output: Number of seminars and workshops attended. Outcome: Participation in
seminars and workshops.
Assessment Results
The staff and faculty have attended numerous seminars and workshops.
Changes Based on Assessment Outcomes
Continue attending workshops and seminars.
Strategy(ies) for the Future
Continue to ensure that faculty and staff remain current in their fields by attending
various seminars and workshops.
Department Measurable Strategy
Increase our involvement with the Louisiana Film Commission to ensure that our staff,
faculty, and students have every advantage to succeed.
Performance Indicators
Output: Number of meetings attended. Outcome: Increased awareness of the
capabilities of our staff, faculty, and students by the Commission.
Assessment Results
Our involvement in the Louisiana Film Commission has increased tenfold. As active
participants in the commission, we are looking to bring film production to Louisiana thus
increasing workforce development in the various areas of telecommunications as well as
food services, theater production, and a host of other fields of endeavor. The commission
is very aware of the capabilities of our department and have utilized our facilities on
numerous occasions to promote the film industry.
Changes Based on Assessment Outcomes
Continue meeting with the Commission.
Strategy(ies) for the Future
Continue to be viable members of the Louisiana Film Commission.
Department Measurable Strategy
Research the internet, magazines, businesses to learn about new and innovative technologies
in order to maintain currency in the field.
Performance Indicators
Output: Number of new and innovative ideas and programs. Outcome: Keeping the
staff, faculty, and students apprised of changes in the field of technology.
Assessment Results
Each faculty and staff continually monitor advances and changes in technology in their
specific fields of study.
Changes Based on Assessment Outcomes
Continue as indicated.
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Strategy(ies) for the Future
Continue to monitor advances, changes, and innovations in technology in the area of
telecommunications.
Department Measurable Strategy
Ensure staff, faculty, and students are trained on new equipment and programs to ensure they
remain current in the field of technology.
Performance Indicators
Output: List of new equipment and programs.
Outcome: Ensure our staff, faculty, and students are cutting edge in the field of
technology.
Assessment Results
New equipment in fields of animation, sound, film production, radio, TV, and
photography have been received this past year. All faculty, staff, and students have been
trained and will continue to be trained as new equipment continues to arrive.
Changes Based on Assessment Outcomes
Continue pursuing avenues for purchasing programs and equipment.
Strategy(ies) for the Future
Continue to assess program and equipment to ensure that we remain on the cutting-edge
thus ensuring the marketability of our students.
Department Measurable Strategy
Change venue for yearly film production to reach more people within outlying areas.
Performance Indicators
Output: Number of people contacted. Outcome: Increasing awareness of the Division
and the College as a whole.
Assessment Results
The venue for film production this year is local. We have been able to reach and utilize
more of the community assets in this venture because it is locally filmed.
Changes Based on Assessment Outcomes
Continue as indicated. So many people in the local area are involved in this production.
We have reached and utilized the community extensively in the filming of this movie. It
has increased our exposure in the community and around the college.
Strategy(ies) for the Future
Consider utilizing more "locals" in the filming of our projects, thereby increasing
awareness of our capabilities and successes.
Department Measurable Strategy
Increase student access by reviewing course scheduling for possible modification.
Performance Indicators
Output: Number of students interested in different course times.
Outcome: Possibly changing course scheduling to meet the needs of the students
Assessment Results
Currently, the course schedules as set work very well for the population in this area. No
one has been unable to meet their educational needs based on course scheduling.
Changes Based on Assessment Outcomes
Continue to be aware that these needs may change in the future.
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Strategy(ies) for the Future
Monitor the possibility for change.
Department Measurable Strategy
Increase diversity awareness through media coverage of community events.
Performance Indicators
Output: Number and diversity of community events covered.
Outcome: Greater awareness and appreciation of the community as a whole.
Assessment Results
The Telecommunications Division is a very small department devoted to the education of
its students. This department is called upon from time to time to cover events that the
college or the community is hosting. In this venture, we are able to provided a greater
awareness to the community as a whole. Our "Smart Channel" advertising is another
excellent source of showcasing the diverse interests of our community as a whole.
Changes Based on Assessment Outcomes
The current system is working very well in showcasing the diverse interests and the
diversity of our community.
Strategy(ies) for the Future
Continue to monitor this strategy for any future modifications.
Department Measurable Strategy
Ensure students remain marketable in their field by training them on new equipment and
programs.
Performance Indicators
Output: Number of students trained and list of new equipment.
Outcome: Ensuring that our students are well-equipped and trained for the work force.
Assessment Results
Over 120 students have been trained on new programs and equipment in the fields of
animation, sound, film production, radio, and TV. We have received new computer
equipment, animation lab, keyboard, digital drums, and sound board, avid editing system,
cameras, tripods, and various photo printers.
Changes Based on Assessment Outcomes
Continue to provide new up-to-date equipment which attracts students to the various
fields in our programs.
Strategy(ies) for the Future
Find, discover, utilize differing avenues to attract the populace to the TV and film, sound,
and radio fields as viable means of earning a living
Department Measurable Strategy
Increase community awareness of "free" Public Service Announcements and "Smart
Channel" advertising.
Performance Indicators
Output: Number of new groups utilizing this free service.
Outcome: Increased participation in this service and greater awareness of events
happening within the
Assessment Results
Since our move to the new facility, more people in the community have become aware of
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our program. Participation in our "free" Public Service Announcements and "Smart
Channel" advertising has increased approximately 7%.
Changes Based on Assessment Outcomes
No changes are being assessed at this time.
Strategy(ies) for the Future
Continue to monitor these programs for any possible for modifications.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
It is obvious that the strength of this Division is its people. The faculty and staff are
dedicated to serve the needs of the students with unfailing dedication, creativity, and resolve.
The students in the Division have the unique opportunity of being able to interact with
professionals in the business and almost always work in some aspect of the
telecommunications field after graduation. We are in the production of our third full-length
movie and extremely excited about it, especially after having received two bronze medals for
our first movie production at the Houston International World Festival this past year. We
have actively and aggressively pursued grants and technology fees in each and every aspect
of our program. The success of the Division being awarded these grants and technology fees
have enabled us to move forward in our pursuit of ensuring that our students have the very
latest technology at their disposal, thus increasing their marketability in the workforce.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1.
2.
3.
4.
We will work to produce one movie each year.
We will develop digital programming for radio with the use of the new radio equipment.
We will offer new courses in sound recording technology.
We will offer new courses in set design.
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Division of Academic Affairs
Educational Technology
EMPLOYEE LISTING
Professional, unclassified staff
Merry Kathleen Gay, Director B.A., M.S.
Gary Ware, Instructional Technology Specialist
Classified staff
Yolanda Goines, Administrative
Assistant III
DIVISION SUMMARY
During the 2004-2005 academic year, the Division of Educational Technology & Electronic
Learning experienced challenges, changes in personnel, growth, and opportunities for
strengthening the E-learning Program at Bossier Parish Community College. Our biggest
challenge was moving to our new campus. The move was a big success for our Division in
that we experienced little down time as far as re-connecting our Course Management System
for online course delivery, T-1 lines, and our videoconferencing equipment. During the
academic year, BPCC experienced increases in the enrollments of our online courses, and our
Educational Technology Department was strengthen by the addition of an Instructional
Technology Specialist Assistant, as well as a new Administrative Assistant to the Director of
Educational Technology. Our Division added an E-learning web page to the existing web
site in an effort to support students and faculty engaged in E-learning activities and courses.
A Course Management Test System was built to test new updates before they are installed on
the production server. This Test System will also be used as a backup system in case of a
catastrophic disaster to the production server. A CD duplicator was purchased to better serve
our online students and faculty by making available to them, course material via CD. Online
orientation information for students will be available to them via CD as well, with the first
release scheduled for fall 2005 registration. Our Division also purchased a media server that
will support and distribute large media files. This will allow our faculty who teach online to
utilize audio and video in their online courses. Two software packages were purchased to
help build interactive web pages to better support our online users. Additional computers
and support equipment were purchased to replace outdated equipment in the offices of the
Educational Technology Division, and scan converters were purchased for both compressed
video classrooms allowing instructors to continue using computers as a presentation tool
during a compressed video class. The Educational Technology Division continued our
online academic tutoring services to our students through the SMARTHINKING Online
Tutoring Services Program. Over 700 of our students use this service and more than 727
clock hours were used in interaction between our students and SMARTHINKING tutors.
100% of our students said they would use the service again as well as recommend
SMARTHINKING to other students.
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The Educational Technology staff attended, participated in, as well as presented at numerous
statewide, local, national, and international meetings, conferences, and workshops
concerning E-learning issues and developments. Our training of faculty and staff in the
utilization of E-learning technologies continued with the restructuring of training into
modules with an emphasis on UDL (Universal Design for Learning) compliance and
enhancing online course delivery through good instructional design, delivery, and pedagogy.
The Director of Educational Technology continued her efforts in networking with state and
local contacts towards forming partnerships in electronic learning, participated on numerous
statewide E-learning committees/subcommittees, promoted “Best Practices” in electronic
learning by serving on numerous Louisiana Board of Regents action teams, and worked
closely with the LCTCS E-College Initiative in promoting continued dialogue between
community college and technical college campuses in the areas of E-learning, technology,
and the development of quality electronic courses.
Greg Waldon, Instructional Technology Specialist for the Educational Technology Division,
retired at the end of January 2005. Gary Ware, who was serving as an assistant to Mr.
Waldon, became the new Instructional Technology Specialist for our department beginning
February 2005. Mr. Ware is very experienced in the area of E-learning and has been an asset
to our department. He has attended numerous meetings, workshops, and conferences
concerning E-learning issues and technology. Mr. Ware has clocked over 3000 service hours
to maintain the Blackboard Course Management System, and has devoted numerous hours to
the training of instructors in the utilization of E-learning technologies. Gary has been
instrumental in the purchasing of new and improved equipment for the Division of
Educational Technology, and has provided 24/7 technical support for our students, faculty
and staff.
Mary Vines, Administrative Assistant to the Director of Educational Technology, was
promoted to Administrative Assistant to the Vice Chancellor of Academic Affairs in March
2005. Yolanda Goines joined the Educational Technology staff in April 2005 as the new
Administrative Assistant to the Director of Educational Technology. Already Yolanda has
assisted our department in the development and implementation of numerous professional
development opportunities for faculty/staff, and has provided assistance and support to our
E-learning student population.
During the 2004-2005 academic year, our Division offered ongoing training for faculty/staff
in the utilization of E-learning technologies. More than ninety percent of our faculty have
been trained to utilize Blackboard for the purpose of developing and delivering online
courses, as well as web-enhanced courses. Many of our adjunct faculty and staff have been
trained as well. The focus of our training has been on sound pedagogy and instructional
design, with emphasis on UDL/ADA/508 compliance. As a result of our training initiatives,
new E-learning courses have been developed and our outreach to students continues to grow.
During the fall 2004 semester, our 14-day count in E-learning was 1686, with an end
enrollment of 1429. This gave BPCC a retention rate in electronic learning of 84.76%. For
spring 2005, our 14-day count in E-learning was 1818, with an end enrollment of 1501. Our
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retention rate in E-learning for spring 2005 was 82.56%. BPCC has always maintained a
favorable retention rate in E-learning since the inception of our E-Learning Program in 1996.
Through our electronic learning program, BPCC has been able to reach students across
twenty-one parishes in the state of Louisiana, as well as students in Alabama, Arkansas,
Florida, Kansas, Okalahoma, Oregon, Tennessee, and Texas. We have also served the
educational needs of our deployed armed forces in Europe and the Middle East.
In November 2004, the Director of Educational Technology was part of the Louisiana
Delegation at the 16th Annual WCET (Western Interstate Commission for Higher Education)
Conference in San Antonio, Texas. The Louisiana delegation was recognized as one of the
top leaders in the field of E-Learning. In March 2005, the Director of Educational
Technology received the opportunity to represent the state of Louisiana at the Innovations
2005 Conference in New York City. At the above conference, the director made a
presentation on UDL principles entitled “Bridging the Gap: Reaching Beyond the Barriers to
Learning & Teaching.” With the increase of students with versatile needs engaged in ELearning programs, our statewide UDL Action Team (in which the Director of Educational
Technology is a member), along with the support of the Louisiana Board of Regents,
continues to promote awareness of making E-learning accessible for all students by hosting
training workshops on UDL Principles and web accessibility. Members of the Board of
Regents’ UDL Initiative Action Team are in the process of developing a Louisiana
“ANYTIME, ANYPLACE, ANYONE” website dedicated to promoting and ensuring
electronic access for K-20 students.
ADVANCED DEGREES OR CERTIFICATIONS
Kathleen Gay, Director of Educational Technology
Certification in the Principles of Universal Design for Learning
Louisiana Board of Regents
October 2004
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Kathleen Gay, Director of Educational Technology
ATHENA Award Nominee
LCTCS Award for "Outstanding Professional Staff"
University Technology Leader of the Year Award Nominee
David R. Pierce Faculty Technology Award Nominee
Who's Who Among Executive and Professional Women Educators
Mentor for the LCTCS LDI Academy
Member of the LA Delegation to the 16th Annual WCET Conference
Bellwether Award Nomination
Represented the state of Louisiana at the Innovations 2005 Conference in New York
Invitation to present at the VIP Scientific Forum of the International Symposium in Santa
Catering, Italy
Invitation to present at the IPSI BgD Multidisciplinary & Interdisciplinary Conferences in
Venice & Prague
Serve as the chair of the "COST" subcommittee for the SELSC (Statewide Electronic
Learning Support Center) Initiative
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SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Kathleen Gay, Director of Educational Technology, has attended and made numerous
presentations at various meetings, workshops, and conferences during the 2004-2005
academic year. Below is a listing of presentations made and meetings attended.
PRESENTATIONS:
LA Board of Regents 3rd annual workshop on Universal Design for Learning
66th Conference on LA Colleges & Universities
Innovations 2005 Conference
ASTD North LA Chapter
BPCC's "Faces of Diversity" Event
The Division Educational Technology provided professional growth opportunities for
faculty/staff during the 2004-2005 academic year. The following is a list of workshops
and training offered by the division.
PROFESSIONAL GROWTH
Blackboard Level Six Training
Blackboard Gradebook Training
Blackboard "Brown Bag" User Meetings
Board of Regents SELECT/DEI Grant Writing Workshops
Using HTML in Blackboard
"How To Utilize PowerPoint Effectively In Blackboard"
Leadership & Supervisory Skills Workshops
MEETINGS ATTENDED:
2004 Rural Economic Development Conference
"Embracing Diversity in Higher Education" Workshop
Hosted the February 2005 LCTCS E-Learning Coordinators Meeting
LSU-S Blackboard Day Seminar
"Learning Centered Education" Workshop
3rd Annual Business & Industry Symposium
BPCC "Society of Success & Leadership"
16th Annual WCET Conference
"Reconstructing The College Curriculum: Using Learner Outcomes" Workshop
CLCU 67th Annual Conference
Board of Regents Statewide Training Team Meetings
LCTCS E-College Initiative Meetings
LCTCS E-Learning Coordinator Meetings (Serve on the Instructional, Technology,
Training, & Quality Assurance Teams)
SREC Campus Coordinators Meetings
Board of Regents Statewide ADA/508 and UDL Taskforce Meetings
Rapides Parish Advisory Board Meetings
CEP (Board of Regents Council of E-Learning Practitioners) Meetings
BPCC's Electronic Learning Committee Meetings
LCTCS Convocation
SELSC Advisory Meetings
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BPCC Planning Council Meetings
BPCC Technology Subcommittee Meetings
Gary Ware, Instructional Technology Specialist for the Division of Educational
Technology attended the following meetings and workshops for the 2004-2005 academic
year.
MEETINGS ATTENDED:
LCTCS E-College Initiative Meetings
BPCC Electronic Learning Committee Meetings
LONI (Louisiana Optical Network Initiative) Symposium
Blackboard User Meetings
Blackboard Training Meetings & Workshops
Board of Regents Web-Aim Accessibility Training
LSU-S Blackboard Day Seminar
Yolanda Goines, Administrative Assistant, attended the following meetings during spring
2005.
MEETINGS ATTENDED:
Blackboard Training Meetings
Blackboard User Meetings
BPCC Electronic Learning Committee Meetings
SIGNIFICANT CONTRACTS OR GRANTS
State of Louisiana and Board of Regents Contract Funding for Compressed
Video/Telecommunications Services
FY 2004-05
$8,100
Board of Regents Library, Academic, Scientific, and Instructional Equipment Fund
FY 2004-05
$8,000
BPCC Student Technology Fund
FY 2004-05
$3,689
PROGRAM REVIEW
Throughout the 2004-2005 academic year, the Educational Technology & Electronic
Learning Program continued to foster E-learning by participating in collaborative
partnerships with other institutions of higher learning for the purpose of delivering and
receiving academic courses and programs. BPCC delivered 180 E-learning courses between
the fall 2004 and summer 2005 semesters. The projected number of online courses to be
delivered in fall 2005 is 66 courses. All of our telecourses were converted over to online
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delivery by spring 2005. Our 14-day enrollment count for summer 2005 online courses was
988, with total enrollment being 1731. Over half of our student population are enrolled in at
least one online course for the summer 2005 semester. The projected number of online
courses to be delivered for the fall 2005 academic semester is sixty-six courses.
With the move to the new campus and the purchase of additional technologies, the
Educational Technology Department has been able to improve upon our services and support
to our faculty/staff and students. With the demands created as a result of enrollment
increases, it is imperative that electronic technology keep pace not only with increased
demands for E-learning technologies, but also with the increased enrollment we experience
in our online course offerings.
STRATEGIC PLANNING
Department Measurable Strategy
Participate in collaborative efforts between the Louisiana Community & Technical College
System, the BoR Electronic Learning Committee, the SREB/SREC "electronic campus," &
the Chief Academic Officers Council in an effort to provide for the needs of traditional/nontraditional students via all forms of electronic learning.
Performance Indicators
(1.) Attendance and participation in LCTCS/ E-Learning Coordinators' meetings on a
monthly basis.
(2.) Attendance and participation in meetings between Chief Academic Officers and the
CEP (Certified Electronic Practitioners) Team members on a quarterly basis.
(3.) Participation in the BoR SELECT Grants program to promote collaborative electronic
learning program efforts between community and technical college campuses.
Assessment Results
The Director of Educational Technology attended approximately 10 LCTCS-E-Learning
Coordinators' Meetings during the fiscal year. BPCC hosted the February meeting of the
E-Learning Coordinators. These meetings were documented with minutes, notes, and
agendas housed in the office of the Director of Educational Technology. These meetings
are called monthly to address the needs, issues, and concerns in the E-Learning
environment across the colleges and technical campuses of the LCTCS. CEP meetings
were also attended by the Director on a quarterly basis. Notes and documentations of
such meetings are housed in the director's office. The CEP is the Council of E-Learning
Practitoners. This state-wide groups is comprised of those who work closely in the ELearning arena at the individual campuses of higher education. Our purpose is to oversee
policy and "best practices" in the field of electronic learning. BPCC was involved in a
DEI/SELECT grant with Delta Community College for the purpose of collaborating on
allied health programs delivered via compressed video. This program already exist
between BPCC and Rapides Parish in the area of Respiratory Therapy. Although Delta
has purchased videoconferencing equipment, they have yet to connect with this program
due to lack of personnel to oversee the Repiratory Program at Delta.
Changes Based on Assessment Outcomes
Director of Educational Technology will continue to serve as E-Learning Coordinator for
BPCC and as a member of the CEP. Delta Community College's target date to enter into
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collaboration with our Respiratory Therapy Program is fall 2006.
Strategy(ies) for the Future
Strategies for the future include closing the loop on the Delta Community College
collaborative program, and possibly entering into a Web Design collaborative program
with BPCC and Delgado by spring 2006.
Department Measurable Strategy
Increase faculty/staff awareness of the importance and value of technology as it applies to
everyday life, as well as increase the participation in the training and utilization of
information technologies for instructional purposes.
Performance Indicators
1. Participation of faculty/staff in training sessions utilizing a Course Management
System such as Blackboard.
2. Distribution of the Educational Technology Update Newsletter
3. Implementation and participation by faculty/staff in professional growth workshops
on instructional technologies.
Assessment Results
As a result of our performance indicators, the Department of Educational Technology
presented over 100 hours of training for faculty/staff in the utilization of E-learning
Technologies, specifically Blackboard. This is documented by our sign-in sheets at each
training module. We distributed our Technology Update Newsletter twice within the
fiscal year, highlighting online instructors and including tips and techniques for teaching
an online course. This publication was distributed to all divisions. Our department also
provided several professional growth opportunities during the fiscal year dealing with
instructional technologies. This is evident by the announcements about such workshops
via the school e-mail system as well as placing flyers in instructors' boxes. Participation
in these workshops was documented by sign-in sheets at each workshop.
Changes Based on Assessment Outcomes
The only change that the department needs to make is to offer more training times for
adjunct instructors who use Blackboard, and to disseminate the newsletter at least monthly
from this department.
Strategy(ies) for the Future
Universal Design for Learning Training will need to be implemented during the fall
2005/spring 2006 academic year. Students involved in E-Learning need accessibility to
courses online regardless of their abilities and or disabilities. The department will also
need to re-train faculty/staff on the new level of Blackboard, Level Seven during the
summer 2006 semester.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
With the continued support of the statewide E-Learning initiatives in electronic learning
education and technologies and the move to our brand new campus, BPCC's Educational
Technology and Electronic Learning Division has been able to continue its strong support
and services to our students enrolled in E-learning. We have trained over half of our fulltime faculty in the utilization of E-learning technologies, and many adjunct faculty are also
trained.
During the 2004-2205 calendar year, our Division purchased additional technologies to
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enhance and improve upon the support and services that we offer to our BPCC faculty/staff
and students. We have added an E-Learning web page to the BPCC web site which provides
resources and support for our students and faculty engaged in E-Learning. A new media
server was purchased that will allow the distribution of large media files thus aiding faculty
in the enhancement and development of their online classes and web-enhanced classes. As a
result of upgrades in technology, BPCC's online course offerings will improve and increase,
therefore allowing faculty to improve upon their traditional ways of teaching.
Our faculty involvement in BPCC's Educational Technology Program has increased
steadily over the past few years. This is due in large part to ongoing training and interest in
the part of faculty to utilize technology in their classes. The assessment of this Division by
the BPCC Planning Council showed an increase in the clarification as to what services this
program provides to our campus. Our average score was 3.31 and the overall quality of
service provided was 3.30. The Director of Educational Technology attends all division
chair meetings to discuss issues and policies concerning electronic learning, and to provide
continued assistance to the academic divisions in the development, implementation, and
marketing of their electronic courses.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. To increase technological support/service personnel for the purpose of enhancing BPCC's
Educational Technology Division and Electronic Learning Programs.
2. To increase training opportunities for faculty/staff in the utilization of information
technologies for instructional purposes.
3. To continue participation in collaborative efforts between the LCTCS, the Board of
Regents Electronic Learning Committee, the SREC/SREB "electronic campus," and the
Council of E-Learning Practitioners in an effort to provide for the needs of all students
regardless of abilities or disabilities via all forms of electronic learning.
4. To continue efforts in establishing collaborative partnerships with public and private
institutions for the purpose of delivering academic and technical courses/programs utilizing
E-technologies.
5. To increase the number of courses and academic program offerings by making effective
use of new and emerging technologies that will improve teaching and learning in the
classrooms as well as in the electronic environment.
6. To update our current level six of the Blackboard Course Management System to level
seven by fall 2006.
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Division of Academic Affairs
Academic Planning
EMPLOYEE LISTING
Professional, unclassified staff
Rev. Dr. Dawn B. Young
Classified staff
Peggy Spilker
DIVISION SUMMARY
The Division worked under the guidance of Dr. Wilkins and was instrumental in confirming
candidates for three graduations and in providing information for graduation programs,
reports to the LCTCS Board, Board of Regent and area newspapers. The number of
graduates confirmed for the 2004-2005 academic year was 371, an 8% increase over previous
year, which included 209 at the spring graduation, another BPCC record.
In addition to coordinating regularly scheduled placement testing, the Office continued
scheduling placement tests on the third Friday of each month, as well as occasional Saturday
placement tests in order to accommodate students who need academic placement information
between semesters. The number of students taking advantage of this service is steadily
growing, with a record 1618, a 29% increase over previous year. Academic competencies
were undergoing reevaluation by the division chairs and are being monitored by this Office
during evaluation of graduating students’ folders. A change in how educational
competencies will be established is pending. As a result of the move to the new campus,
drop/add registration or “schedule changes” were eliminated. Students now make those
changes on line and seek out division chair approval when required. Also, as a result of the
move, registration went through significant changes, and the Office of Academic Planning
was instrumental in assisting Student Affairs with the implementation of those changes. The
Office provided information for the EXCEL program, the Tech Prep Scholarship, and AIM
Program participants. Under Tech Prep, Dr. Young applied for and received a grant to allow
every high school junior in Webster and Claiborne Parishes to visit the College.
The Executive Dean attended national conferences relating to college administration, adult
learning, developmental learning and research in higher education. The administrative
assistant served on the Graduation Committee. The Executive Dean served as sponsor for
Campus Ministries, as well as serving on various Allied Health advisory committees, and as
a judge for the Regional Science Fair. Dr. Young was also a member of the Institutional
Review Board for Research (formerly the Human Subjects Committee) and the Student
Technology fee committee. Dr. Young facilitated the Planning Council, and held the annual
Planning Retreat off campus in May. The Office continued to assign each student an advisor
and monitored advisor changes as students changed matriculations. The Office monitored
student evaluations of faculty and provided student evaluation statistics to faculty who
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applied for promotion. Dr. Young conducted five training sessions for advisors. The
members of the Office conducted research as to the accuracy of course placement (ENGL
and MATH) and success in subsequent sequential courses. Dr. Young prepared unofficial
student checklists for use by advisors and students during advising. These are available on
the BPCC website.
Additionally, Dr. Young served as the BPCC representative on the LCTCS Teacher
Preparation and the Family and Consumer Science Degree development committees. Dr.
Young drafted the BPCC guidelines for admission to the proposed Associate of Science
degree in Teacher Education. A review of General Education courses for that degree was
facilitated by a Board of Regents Leadership Grant for $20,000 authored by Dr. Young.
ADVANCED DEGREES OR CERTIFICATIONS
Dr. Young completed Basic Graduate Theological Studies at Perkins School of Theology at
Southern Methodist University in Dallas, Texas.
Mrs. Spilker completed an Associate Degree in General Studies in August 2004 and
continued working toward her bachelor degree at Louisiana Tech University.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Dr. Dawn B. Young was promoted to Professor in August 2004.
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Articles
Young and Ley, Effectiveness of the POME instructional model, Research and Teaching in
Developmental Education, 21(1), 4-14, fall 2004.
Meetings Attended:
1. PASSPORT training, Xavier University, June 20, 2004
2. Research Seminar, University of Texas, Houston Health Science Center, June 30, 2004,
presented “Adult learner self regulation”
3. Embracing Diversity, BPCC, August 20, 2004
4. Homeland Security offerings meeting, Compressed Video, September 24, 2004
5. “Great Customer Service… In Times Like These”, BPCC Division of Economic
Development, October 4, 2004
6. Driver Certification training, November 17, 2004
7. Master Student Conference, New Orleans, February 16, 2005
8. Association of Dermatology Administrators/Managers, February 19, 2005 presented “The
emotional requirements of being a manager”
9. Students Teaching and Reaching Conference, Natchitoches, LA, April 8, 2005
10. National Institute on Staff and Organizational Development (NISOD), May 30, 2005,
presented research on Developmental education and self regulation
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SIGNIFICANT CONTRACTS OR GRANTS
Perkins Leadership Grant, Spring 2005, “Teacher Preparation – General Education Review”
PROGRAM REVIEW
No accrediting or certification reviews applicable.
STRATEGIC PLANNING
Department Measurable Strategy
Increase number of high school students participating in EXCEL program.
Performance Indicators
Percentage change in number of EXCEL students.
Assessment Results
Decrease in number of EXCEL students by 20%
Strategy (ies) for the Future
Increase EXCEL enrollment 5% from 2004 baseline.
Department Measurable Strategy
Provide educational opportunities on high school campuses in certificate programs for at-risk
students.
Performance Indicators
1. Participation in North Central Louisiana Tech Prep consortium
2. Provide Ability to Benefit test for prospective students
Assessment Results
1. Dr. Young attended all meetings of the NCLTP corsortium.
2. 28 "Ability to Benefit" tests administered.
Strategy (ies) for the Future
1. 25% increase in ATB testing.
2. Continued participation in Tech Prep.
Department Measurable Strategy
Increase awareness of Tops Tech and Excel programs to minority high school students
Performance Indicators
Percentage increase in Tops Tech and EXCEL students.
Assessment Results
# of EXCEL students decreased by 20% from 03-04 to 04-05. Tops Tech students
increased by 95% from 03-04 to 04-05
Strategy (ies) for the Future
1. Increase EXCEL enrollment 5% from 2004 baseline.
2. Increase TOPS Tech enrollment 5%
Department Measurable Strategy
Establish a review committee for General Education Competencies and develop a
recommendation for administration regarding establishment of General Education
competencies
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Performance Indicators
Report generated by committee with recommendations for Gen Ed Competencies that
meet SACS/COC guidelines
Assessment Results
Faculty review of competencies documentation complete. Division Chair review in
progress.
Strategy (ies) for the Future
Academic divisions will review all syllabi for course fulfillment of Gen Ed
Department Measurable Strategy
Conduct in-service departmental presentations
Performance Indicators
1. Faculty advising seminars conducted.
2. Faculty seminar conducted for student evaluation of instruction.
Assessment Results
Four general advisor seminars were conducted with 33% of the faculty participating.
One training session held for transfer advisors with 90% participation (9 out of 10
instructors)
Strategy (ies) for the Future
1. Offer additional training.
2. Survey of advising to be administered to faculty
3. Survey of advising to be administered to students.
Department Measurable Strategy
Expand academic and training support
Performance Indicators
1. Monthly meetings held for Planning Council and Subcommittees
2. Planning Council Retreat implemented
Assessment Results
Planning Council and/or subcommittees of the Planning Council met monthly throughout
the academic year. The planning retreat was held in May.
Changes Based on Assessment Outcomes
No change.
Strategy (ies) for the Future
Planning Council will continue implementing the alternate month schedule with the
subcommittees.
Department Measurable Strategy
Participate in COMPASS e-write testing with Division of Liberal Arts.
Performance Indicators
Compass e-write testing of approximately 100 students.
Assessment Results
97 students participated in Compass e-Write
Department Measurable Strategy
Increase the number of placement tests offered to students to provide accurate course
placement.
Performance Indicators
Number of placement tests administered increases by 10% competencies.
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2. Because of the move to the new facility, the survey was postponed until fall 2005.
Assessment Results
From 8/03 - 7/04 = 1252 tests administered
From 8/04 - 6/05 = 1618 tests administered for a 29% increase over previous year
Changes Based on Assessment Outcomes
Were able to offer more opportunities. Need to investigate other "time" formats
Strategy (ies) for the Future
Provide additional testing opportunities.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Division increased the number of students taking placement tests 29% over previous
year. The Division confirmed and evaluated a college record 371 graduates during the
2004-2005 school year.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. To strive for accuracy in all areas of the graduation process.
2. To refine the student evaluations distribution process, especially in the fall.
3. To continue to train faculty regarding advising policy and procedure.
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Division of Academic Affairs
Institutional Research and Assessment
EMPLOYEE LISTING
Professional, unclassified staff
Barbara Poole, Ph.D.
Jonnie Young, A.A.S.
DIVISION SUMMARY
The Office of Institutional Research and Assessment served Bossier Parish Community
College as a full-time office for the second year during the 2004-2005 academic term. Jonnie
Young joined the Office in September 2004 as an administrative secretary. Her job title was
changed to Administrative Assistant 3. A new position of Research Assistant was created,
and Ms. Young applied for and was transferred into that position in April 2005. The
Administrative Assistant 3 position will be filled in July 2005. The office reports directly to
Dr. Dawn Young, the Executive Dean of Instruction.
Reports based on data that is routinely collected by the College were generated to serve the
needs of all areas of the College. Each semester, the Office prepared a Retention Report, an
Exit Report, and a Graduation Exit Survey Report for the Academic Divisions of the College.
The Office collected and coordinated input of data that was reported to IPEDS, LAPAS, and
the Board of Regents for the State of Louisiana. Special reports were generated as requested
by the Chancellor, the Vice-Chancellors, various other college personnel, and the LCTCS
Office.
During the spring, the Office coordinated the administration of the ACT Student Opinion
Survey to 62 classes with 1042 students participating. Institutional Research and Assessment
also administered the Community College Survey of Student Engagement to 714 students in
42 classes. Results from these two surveys should be received by late summer. The Office
administered and tabulated the BPCC Report Card with 762 forms evaluating services
provided by twenty-seven college divisions returned. The BPCC Report Card was a
scannable form again this year, and the return rate on the surveys increased by 57% over
2004.
Dr. Poole attended the Southeastern Association for Community College Research Annual
Meeting, the LCTCS Conference and Leadership Development Day, the Southern
Association for Institutional Research Annual Meeting, the 2004 Annual Meeting of the
Commission on Colleges of the Southern Association of Colleges and Schools, the 67th
Annual Conference of Louisiana Colleges and Universities, and the Association for
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Institutional Research 45th Annual Forum.
ADVANCED DEGREES OR CERTIFICATIONS
Ms. Jonnie Young received her A.A.S. in Computer Information Systems in August 2004.
SIGNIFICANT AWARDS, HONORS, AND RECOGNITIONS
Barbara Poole
Judge-Region I Science & Engineering Fair, March 4, 2005
Jonnie Young
Listed in the 2004-2005 National Dean's List
SIGNIFICANT PUBLICATIONS, PRESENTATIONS, PRODUCTIONS, AND
MEETINGS ATTENDED
Presentations
Barbara Poole.
• Learning Styles Workshop, Donnie Bickham Middle School and Northwood High School,
November 1, 2004
• CCSSE – Students and Faculty Perceptions, January 14, 2005
• Learning Style Workshop – Simulation, BPCC, April 5, 2005
External Meetings
Barbara Poole
• Southeastern Association for Community College Research, Lake Lanier Islands, Georgia,
August 1-4, 2004
o Higher Education Issues
o Challenging Assumptions, Building Success: Using Institutional Research to Prove and
Improve the First Year of College
o Making Do with Less: The Importance of Teamwork
o AACC Update
o Overview & Update of SREB Services
o The New SACS Principles
o Connecting the Pieces of the Puzzle: Strategic Planning for the Community College
o What Do African-American Students Expect from Their Campus Experience?
o Class of 2004: IR Under the New SACS Accreditation
o National Trends in Student Satisfaction and Priorities
o The Psychology of Getting Ready for a SACS Visit
• LCTCS Conference Day, New Orleans, August 15-16, 2004
o LDI Luncheon
o Women in Leadership: Challenges and Opportunities for Advancement
o Leading in an Environment of Change
o The Role of Community and Technical Colleges in Economic Development
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o Teaching and Learning in the Balance
o Institutional Effectiveness: Not Just for Accreditation
o Challenges and Opportunities as Louisiana’s public postsecondary institutions move
toward the 2005 deadline for implementation of selective admissions
• Statewide Student Profile Meeting, LSUS, Shreveport, October 11, 2004
• Southern Association for Institutional Research, Biloxi, Mississippi, October 16-19, 2004
o The Principles of Accreditation and Training the Evaluator
o The Integration of Strategic Planning, Budgeting, Operation, Assessments, and
Continuous Improvements
o Assessing a ‘Peculiar’ Community: Accreditation at a New Divinity School
o Creating a Culture of Institutional Effectiveness
o Spirituality in Higher Education: Findings from the 2003 College Students’ Beliefs and
Values Survey
o Leading Change Through a Web-Based Strategic Planning and Budgeting Model
o “Been There, Done That” The New SACS Reaffirmation Process in Community Colleges
o The SACS QEP: How To and What is Expected
o National Student Clearinghouse – Enrollment Search Service
o IPEDS Executive Peer Tool (ExPT) and Other New Tools for Institutional Researchers
o Is It Working? Assessing an Institution’s Program Assessment Process
o A Web-Based Planning and Program/Service Review Software
• The 2004 Annual Meeting, Commission on Colleges of the Southern Association of
Colleges and Schools, Atlanta, Georgia, December 4-7, 2004
o Institutional Effectiveness: A New Back-to-Basics Approach
o The Compliance Certification
o Institutional Mission and Institutional Effectiveness
o Helpful Hints and Strategies for Electronic Submission
o “The Great Steak-and-Kidney Pie Dilemma”
o “Eyewitness to Power: Leadership in America”
o Two Web Sites in Ones: Producing the Compliance Certification (and More) Online
o Implementing Planning and Institutional Effectiveness in the Reaffirmation Process
o New Principles, New Methods: Conducting a Compliance Certification without Review
Committees
o “The New Principles: Will They Make a Difference on Your Campus?”
• 67th Annual Conference of Louisiana Colleges and Universities, New Orleans, March 2930, 2005
o Promoting Student Success
o Articulation Agreements: A Sampling of Unique Partnerships
o Let’s rewind to Fast Forward: Assessing for Student Success
o Master Plan Implementation: Challenges and Opportunities as Louisiana’s public
postsecondary institutions move toward the 2005 deadline for implementation of selective
admissions
o Good to Great: An Enlightening Discussion
• 45th Annual AIR Forum, San Diego, May 28- June 1, 2005
o Assessment of Online Courses and Curricula: Concepts, Tools, and Frameworks
o Program Assessment System Design and Implementation
o Reliability and Validity in Outcomes Assessment
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o Presidential Plenary – Learning from Our History of Paradigms in EuroWestern Higher
Education
o Plenary - How Does American Higher Education Measure Up? Lessons From the
National Report Card
o Linking Evaluation, Planning and Budgeting: A Case Study of Process, Measures and
Outcomes
o Program Reviews: Making the Most of a Process to Improve Academic Programs
o Creating Assessors of Learning Outcomes in Student Affairs
o The Role of IR in the Accreditation Self-Study: a Tale of Survival
o Chief Executive Perspectives on IR’s Role in Institutional Improvement and Increasing
Effectiveness
o Using Qualitative Methods to Assess Student Learning Outcomes and Measure Program
Effectiveness
o The Kansas Study of Community College Instructional Costs and Productivity
o WEAVEonlinesm – Web-Based Assessment Management Can Make All the Difference
o Early Results from a National Initiative for Strengthening the Use of Institutional
Research to Improve Student Outcomes at Community Colleges
o Continuous Quality Improvement in Program Assessment: Using Student Learning
Outcomes Effectively
o Working Smarter with IPEDS Data: Demonstration of the AGB Benchmarking Service
• Basics of Strategic Planning Class, Baton Rouge, September 29, 2004
Meetings/Workshops Attended
Barbara Poole
• Classification and Compensation Study, July 14, 2004
• Retention Committee, August 31, 2004
• Planning Council, September 2, November 4, 2004; February 3, April 7, 2005
• STARS Team Meeting, November 16, 2005, February 15, 2005
• Division Meeting, September 20, November 3, December 14, 2004; March 7, 2005
• Man of La Mancha, October 2004
• “Great Customer Service…In Times Like These,” October 4, 2004
• Institutional Effectiveness Subcommittee Meeting, October 7, December 2, 2004; March 3,
2005
• Foundation Check Presentation, October 14, 2004
• Division Chair Meeting, October 25, 2004; March 10, 2005
• BPCC’s Broadway Night Talent Show, November 6, 2004
• Veterans Day Celebration, November 11, 2004
• Medical Assistant Advisory Committee Meeting, November 12, 2004
• Next Step Coaching, November 17, 2004
• Bossier Parish Community College Foundation, Inc. “Sneak Preview” of new campus,
November 18, 2004
• Telephone Training, January 4, 2005
• LCTCS Board Meeting – February 2, 2005
• Dr. Cynthia Wilson, Faculty and Staff Development, April 15, 2005
264
o Defining the Learning College
o Collective Responsibility for Student Learning
o Faculty Roles in the Learning College
o Personal Inventory
• Dr. Don Prickel, Faculty and Staff Development, Reconstructing the College Curriculum:
Using Learner Outcomes, May 4, 2005
• Dr. Kay McClenney, Faculty and Staff Development, Student Success Through Student
Engagement, May 19, 2005
• Planning Council Retreat, May 24, 2005
Jonnie Young
• Division Meeting, September 20, November 3, December 14, 2004; March 7, 2005
• How to S.A.M. Your Goals & Dreams, presentation by Delatorro L. McNeal
• “Great Customer Service…In Times Like These,” October 4, 2004
• Veterans Day Celebration, November 11, 2004
• Next Step Coaching, November 17, 2004
• Telephone Training, January 4, 2005
•Distinguished Speaker Series Presentation of Kijana Wiseman As the Griot
• Dr. Cynthia Wilson, Faculty and Staff Development, April 15, 2005
o Defining the Learning College
o Collective Responsibility for Student Learning
o Faculty Roles in the Learning College
o Personal Inventory
• Dr. Don Prickel, Faculty and Staff Development, Reconstructing the College Curriculum:
Using Learner Outcomes, May 4, 2005
• Dr. Kay McClenney, Faculty and Staff Development, Student Success Through Student
Engagement, May 19, 2005
• Planning Council Retreat, May 24, 2005
SIGNIFICANT CONTRACTS OR GRANTS
Utilizing Incentive Grant funds and Carl Perkins funding, the Institutional Research and
Assessment Office sponsored three faculty/staff workshops during spring 2005. On April 15,
2005, Dr. Cynthia Wilson, who is currently Vice President for Publications and Research at
the League for Innovation in the Community College, presented an all-day workshop on
Defining the Learning College, Collective Responsibility for Student Learning, Faculty Roles
in the Learning College and a Personal Inventory. Forty-one faculty and staff attended Dr.
Wilson’s sessions. Dr. Don Prickel from Oregon State University presented “Reconstructing
the College Curriculum: Using Learner Outcomes” on May 4, 2005, to thirty-five faculty and
staff. The faculty/staff workshop on May 19, 2005, was presented by Dr. Kay McClenney
and was entitled “Student Success Through Student Engagement.” Dr. McClenney is the
Director of the Community College Survey of Student Engagement. Twenty-two faculty and
staff attended this presentation.
Barbara Poole and Holly French wrote a proposal for a Board of Regents Grant to aid in the
establishment of an Honors Program for Bossier Parish Community College. The grant was
265
not funded.
PROGRAM REVIEW
The Office of Institutional Research and Assessment successfully collected and reported
information required by the National Center for Education Statistics for the Integrated
Postsecondary Education Data System (IPEDS). Information was submitted in a timely
manner to the Louisiana Board of Regents for three Louisiana Performance Accountability
System (LaPAS) reports. Listed below are some of the reports and/or surveys generated or
administered by this Office:
Retention Data for Noel Levitz
1st, 2nd, and 3rd Quarter LAPAS
IPEDS – Three reports
Preliminary student counts for LCTCS for Fall 2004, Spring 2005, and Summer 2005
14 day enrollment counts for BOR for Fall 2004, Spring 2005, and Summer 2005
Strategies for Success
ACT Institutional Data Questionnaire
Act Student Opinion Survey
Community College Survey of Student Engagement
Fall 2004 and Spring 2005 Retention Reports
Fall 2004 and Spring 2005 Exit Survey Reports
Summer 2004, Fall 2004, and Spring 2005 Graduation Exit Survey Reports
BPCC Report Card
Legislative Letters for Mr. Carleton
BPCC 2004 -2005 Annual Report
MDR College/University Technology Surveys for 2004/2005 and 2005/2006
SSS Program Grant Data
Community Colleges Benchmarking Survey
Thomson Peterson’s Annual Survey of Higher Education Personnel 2005
Classified Salary Data
ACT Class Profile, Prediction Research, and Retention Research Data
Professional Positions Data
Learning Center Student Satisfaction Survey
Developmental Education Data
Title III Eligibility Data
Community College Research Center Survey
Jonnie Young, an August 2004 BPCC CIS graduate, joined the Institutional Research and
Assessment office in September 2004. She created an ACCESS database for collection of
data for Strategies for Success. This Office presented multiple workshops in fall 2004 to
explain how to use the new Strategies format. Distribution and retrieval of the information
was complicated because databases cannot be sent over our email system. Ms. Young created
the first electronic Factbook for BPCC. It can be accessed at
http://www.bpcc.edu/Factbook/index.htm. During spring 2005, Ms. Young created an
ACCESS database for collection of materials that will be incorporated into the Annual
Report. The database was accessed using BlackBoard, and completed reports from units
266
were sent back to the Institutional Research Office using the DropBox function of
Blackboard. One workshop was held to familiarize individuals with the new process.
Utilizing Blackboard as the conduit for the Annual Report was cumbersome. Institutional
Research will work with Computer Services to devise a better method of disseminating and
retrieving information.
Institutional Research sponsored three faculty/staff development workshops in spring 2005.
These were funded by Incentive Grants and Carl Perkins. On April 15, 2005, Dr. Cynthia
Wilson, who is currently Vice President for Publications and Research at the League for
Innovation in the Community College, presented an all-day workshop on Defining the
Learning College, Collective Responsibility for Student Learning, Faculty Roles in the
Learning College and a Personal Inventory. Forty-one faculty and staff attended Dr.
Wilson’s sessions. Dr. Don Prickel from Oregon State University presented “Reconstructing
the College Curriculum: Using Learner Outcomes” on May 4, 2005, to thirty-five faculty and
staff. The faculty/staff workshop on May 19, 2005, was presented by Dr. Kay McClenney
and was entitled “Student Success Through Student Engagement.” Dr. McClenney is the
Director of the Community College Survey of Student Engagement. Twenty-two faculty and
staff attended this presentation.
On June 17, 2005, the Office of Institutional Research and Assessment hosted a breakfast for
Bossier Parish Community College entitled “Networking for Resources Breakfast” at 7:30
a.m. in the Multipurpose Room of the Student Activities building. Representatives from onehundred ninety businesses and industries in the area were invited for breakfast. At the
breakfast, a presentation was made explaining how BPCC and ten other North Louisiana
institutions of higher education with the Biomedical Research Foundation, all members of
the Consortium for Education, Research and Technology of North Louisiana, CERT, were
successful in securing a National Science Foundation Partnership for Innovation Grant of
$600,000 for a 3 year period. This grant created the North Louisiana Partnership for
Innovation, NLPI, an alliance designed to forge partnerships among academic, government,
and private sector organizations with the goal of increasing technology-based economic
development in this area. NLPI represents a focused infrastructure that provides the means
to inform stakeholders, recruit innovation opportunities, and facilitate interaction and the
transfer of knowledge and technology among academic, industry, and government.
Following a breakfast with the Chancellor and key personnel from the College,
representatives were offered a tour of the new campus. During the tours, guests were able to
meet with faculty and staff members who were willing to share their expertise in such areas
as biotechnology, computers, computerized design, marketing, theater, telecommunications
and workforce development. Twenty-nine people responded that they planned to attend, and
twenty-one individuals from business and industry did attend. Sixty-six faculty and staff
from BPCC attended and served as hosts and tour guides.
The Office of Institutional Research and Assessment scored an overall 3.25 on the 2005
BPCC Report Card. This compares with a 3.09 score in 2004. Thirty-five members of the
Planning Council evaluated the Office this year, compared to 19 last year. The College as a
whole scored a 2.85 compared with a 2.83 overall average in 2004.
267
STRATEGIC PLANNING
Department Measurable Strategy
Provide information to units of the College which can be used to enhance effectiveness.
Performance Indicators
1. Produce student exit, graduation, and retention reports for the fall 2004 and spring 2005
semesters.
2. Compile Strategies for Success and Annual Report.
Assessment Results
1. Student exit, graduation, and retention reports for fall 2004 were completed and
distributed. Reports for the spring 2005 semester will be completed during summer 2005.
2. Strategies for Success was compiled in fall 2004. The Annual Report is being compiled
and will be available by the beginning of the fall 2005 semester.
Changes Based on Assessment Outcomes
Student exit surveys need to be examined because of a change in policy in the way
students drop classes. Students are no longer required to go to the admissions office to
drop a class, so fewer exit surveys are being completed. An alternate way of gathering data
from students should be sought. Strategies for Success and the Annual Report were
converted to ACCESS databases this year. Additional workshops need to be conducted to
assist staff in converting to new format.
Strategy(ies) for the Future
1. Explore new options for administering exit and graduation surveys.
2. Work with computer services to convert Strategies for Success and the Annual Report to
a web-based format.
Department Measurable Strategy
Increase use of technology in planning and reporting.
Performance Indicators
1. Strategies for Success will be collected and reported using a database.
2. An electronic fact book will be produced.
Assessment Results
1. Jonnie Young created an ACCESS database into which information for Strategies for
Success was collected. Division reports were submitted to the appropriate vicechancellors and then the final product was posted on the Institutional Research and
Assessment website.
2. An electronic factbook was created by Jonnie Young and can be accessed on the BPCC
website under Institutional Research and Assessment.
Changes Based on Assessment Outcomes
1. Options need to be explored to make the collection of information for Strategies for
Success web-based. Emailing a database is not an option at BPCC, so the collection
process is cumbersome.
2. The Factbook will be updated annually.
Strategy(ies) for the Future
1. Convert Strategies for Success to a web-based collection process.
2. Update the electronic factbook.
Department Measurable Strategy
268
Show accountability of Bossier Parish Community College through federal and state reports.
Performance Indicators
1. Submit Integrated Postsecondary Education Data System (IPEDS) reports to the U.S.
Department of Education.
2. Submit Board of Regents reports.
3. Submit Louisiana Performance Accountability System (LaPAS) reports for the
Louisiana Office of Planning and Budget (OPB) in the Division of Administration.
Assessment Results
1. IPEDS was completed and submitted before each due date.
2. All information requested by the Board of Regents was submitted in a timely manner.
Changes Based on Assessment Outcomes
IPEDS and LaPAS will be submitted in compliance with the National Center for
Education Statistics and the Louisiana Office of Planning and Budget. Information
requested by the Board of Regents will be gathered and submitted in a timely manner.
Strategy(ies) for the Future
1. Submit Integrated Postsecondary Education Data System (IPEDS) reports to the U.S.
Department of Education.
2. Submit Board of Regents reports.
3. Submit Louisiana Performance Accountability System (LaPAS) reports for the
Louisiana Office of Planning and Budget (OPB) in the Division of Administration.
OVERALL ASSESSMENT OF DIVISION EFFECTIVENESS
The Office of Institutional Research and Assessment has worked with every area of the
College to assure that ongoing planning and evaluation processes are in place. Surveys are
being created in a scannable format making it easier to analyze data. Reports and surveys
have been completed in a timely manner. The Office has begun the transformation to
electronic gathering and distribution of documents. Entries for Strategies for Success and the
Annual Report were collected in an ACCESS database for the first time. Strategies for
Success was published on the Office of Institutional Research and Assessment website for
the first time this year. An electronic FACTBOOK was created and posted on the website.
The Office of Institutional Research and Assessment will continue to work with all areas of
the College to improve the effectiveness of all programs and services at Bossier Parish
Community College.
PRIORITIES FOR THE COMING ACADEMIC YEAR
1. Collect Strategies for Success in the fall 2005 and have 100% participation by divisions.
2. Prepare and submit IPEDS reports in a timely manner.
3. Prepare student exit and retention reports for the fall 2005 and spring 2006 semesters.
4. Prepare and submit LaPAS reports in a timely manner.
5. Work with Computer Services to make Strategies for Success and the Annual Report webbased.
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Appendix A
Addendum to Annual Report
270
271
Table A
Program Enrollment
Program
2003-2004
2004-2005
14
16
Dietary Management
-
8
EKG/ Telemetry
9
19
EMT Basic
82
95
Paramedic
Pre-clinical
Clinical
General Science
86
9
94
113
37
391
103
2
93
6
44
8
-
63
18
4
71
9
71
11
41
14
47
14
293
15
269
15
188
12
4
192
23
6
55
13
1080
86
64
13
1445
143
Culinary Arts
Medical Assistant
Pre-clinical
Clinical
Medical Office Specialist
Pre-clinical
Clinical
Medical Unit Coordinator
Pharmacy Technician
Pre-clinical
Clinical
Phlebotomy
Pre-clinical
Clinical
Physical Therapist Assistant
Pre-clinical
Clinical
Respiratory Therapy
Pre-clinical
Clinical (A.S.)
Clinical (Advanced Diploma)
Surgical Technology
Pre-clinical
Clinical
Total Enrollment
Total Clinical Enrollment
272
Table B
Certification/Licensure Pass Rate
Program
2003-2004
2004-2005
National
Mean
Medical Assistant (AAMAE)
75%
50%
70%
Paramedic
100%
100%
64%
Pharmacy Technician (PCTB)
100%
100%
Not Available
Phlebotomy (NAACLS)
100%
73%
84%
Physical Therapist Assistant (FSBPT)
75%
93%
72%
Respiratory Therapy
CRT
RRT
SIMS
Surgical Technology (AST)
80%
100%
50%
40%
60%
100%
40%
Not Available
Not Available
Not Available
73%
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Table C
Program Graduation Rates
2003-2004
2004-2005
Culinary Arts
Program
11
14
EKG Telemetry
7
14
General Science
24
16
Medical Assistant
2
6
Medical Office Specialist
5
15
Medical Unit Coordinator
-
3
Paramedic
15
8
Pharmacy Technology
9
6
Phlebotomy
13
12
Physical Therapy Assistant
13
13
Respiratory Therapy
A.S.
Advanced Certificate
Surgical Technology
10
3
11
20
5
11
TOTAL
123
140
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