Citrix Consulting Services Citrix is proud to provide the highest-quality consulting services for our online services. Herein you will find a complete catalog of available services and pricing. Citrix Consulting Services overview Service Description Pricing* Webinar & Training Consulting Services Rely on the experience of our Virtual Event Specialists to help you confidently achieve more successful online events. With three levels of support to choose from, you'll benefit from planning assistance, pre- and live event support and much more based on your business needs. $450 - Basic (Up to 2 hours) $600 - Plus (Up to 3 hours) $1050 - Premium (Up to 6 hours) Support by the Hour We're here to help make your experience with Citrix services a success. Whether you need some coaching or support before an event, best practices for presentations and webinars, help editing a recording or other post-event support, we can help. $250 - per hour (Available as an add-on option for consulting services) *All prices are in U.S. dollars. View international pricing 2 Webinar & Training Consulting Services Take your webinars and online training to the next level. Whether you’re looking for a little peace of mind or would like help executing a carefully composed event plan, our web conferencing experts will help make your next live event seamless and successful. Available to all GoToWebinar and GoToTraining users Services Provided Basic (Up to 2 hours of support) Plus (Up to 3 hours of support) Premium (Up to 6 hours of support) Pricing $450 USD $600 USD $1050 USD • • Initial Consultation (30 minutes) • • • • 3 Confirm event date and time Discuss goals and set expectations Establish event roles and responsibilities Review features setup • Services Provided Basic (Up to 2 hours of support) Plus (Up to 3 hours of support) Premium (Up to 6 hours of support) Pricing $450 USD $600 USD $1050 USD • • • • • • Pre-Event Support (30 minutes) • • • • Assist stakeholders in joining and welcome Perform an audio sound check Review features setup and processes Confirm established roles and responsibilities Live Event Support (1 hour) • • • • • 4 Greet attendees and introduce the event Respond to staff questions via chat Monitor and address technical questions Assist with event Q&A Provide a back-up recording Services Provided Basic (Up to 2 hours of support) Plus (Up to 3 hours of support) Premium (Up to 6 hours of support) Pricing $450 USD $600 USD $1050 USD Rehearsal • • • Discuss technical and logistical details of the event • Facilitate practice of roles • Review in-session controls to improve comfort level • Discuss contingency plans in case of technical challenges Strategy and Planning • • • • 5 Discuss event goals in detail Establish success criteria Provide industry best practices and coaching Help create a timeline with action items and next steps • Services Provided Basic (Up to 2 hours of support) Plus (Up to 3 hours of support) Premium (Up to 6 hours of support) Pricing $450 USD $600 USD $1050 USD Advanced Preparation Support • • Advanced organizer/presenter coaching • Assist in creation and review of event materials/ copy • Provide custom documentation and best practices • Additional rehearsal for stakeholders Post-Event Support • Assist with recording editing and distribution • Assist with session reporting • Evaluate and provide suggestions for improvement 6 • Support by the Hour Available for all Citrix online services as an add-on option for consulting services Not finding what you are looking for in an existing package? No worries, Citrix experts are here to help make your experience with Citrix online services a success. Support by the Hour can provide: • • • • • Advice on presentation best practices Assistance in setting up a webinar and/or training (polls, surveys, panelists, etc.) Help editing an event recording Assistance generating and analyzing reports Other ad-hoc support available… just ask us Price: $250.00 USD per hour 7 Consulting Services Total global pricing chart Service Pricing USD AUD CAD CHF EUR GBP NZD SEK Webinar & Training Consulting Basic (2 hours) 8 450 630 450 390 330 290 700 3000 Plus (3 hours) 600 840 600 520 450 420 930 3900 Premium (6 hours) 1050 1475 1050 890 749 690 1650 6990 Support by the Hour (per hour) 250 280 250 230 165 120 320 1600 About Citrix Citrix (NASDAQ:CTXS) is the cloud company that enables mobile workstyles—empowering people to work and collaborate from anywhere, easily and securely. With market-leading solutions for mobility, desktop virtualization, cloud networking, cloud platforms, collaboration and data sharing, Citrix helps organizations achieve the speed and agility necessary to succeed in a mobile and dynamic world. Citrix products are in use at more than 260,000 organizations and by over 100 million users globally. Learn more at www.citrix.com. 2014 Citrix Online, LLC. All rights reserved. Citrix, GoToAssist, GoToMeeting, GoToMyPC, GoToTraining, GoToWebinar, Podio, ShareFile and OpenVoice are trademarks of Citrix or a subsidiary thereof, and are or may be registered in the U.S. Patent and Trademark Office and other countries. All other trademarks are the property of their respective owners. © 8.21.2014/264450/PDF 9 citrix.com
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