The Sea of Balls 2013 Colombia’s Biggest Ball Pit Documentation Centro Comercial Santafé Medellín P.H. Mar de Pelotas 2013 Sea of Balls 2013 In times when people long for experiences, Santafé Medellin decided to build the largest ball pit of Colombia, our Sea of Balls, to drive sales and delight shoppers. 2 Centro Comercial Santafé Medellín P.H. Mar de Pelotas 2013 Sea of Balls 2013 Santafe Medellin decided to build a Sea of Balls, something simple, family oriented and thought to bring childhood remembrances in our visitors, but in a big, huge scale. 3 Centro Comercial Santafé Medellín P.H. Mar de Pelotas 2013 Sea of Balls 2013 We divided the sea in three areas, to make the space safe and comfortable for all ages, with different experiences for 3 group ages: 50 people, during 6 days were needed to construct a 561 m2 ball pit, with 350.000 color balls. In the center of the sea we installed a climbing wall to add thrill for teenagers. Children Babies 4 Centro Comercial Santafé Medellín P.H. Mar de Pelotas 2013 Sea of Balls 2013 Boosting Sales and Footfall To add for the excitement and drive footfall to stores, we teamed with retailers to have prized balls all over the teen&adult sea. The lucky swimmer could then claim a gift at the participant store. As the main marketing goal was to increase sales, mall purchases were required to enjoy the Sea of Balls (>US$ 50). A thoughtful admission program was designed, to encourage footfall on weekdays, by lowering the purchase amount required. 5 Centro Comercial Santafé Medellín P.H. Advertising We designed an advertising campaign for radio, billboards, and print. 6 Centro Comercial Santafé Medellín P.H. Publicity As a PR strategy, we disguised a person as a diver, who went to newsrooms, handing goggles to journalists, along with a press kit and an invitation to the sea. 7 Centro Comercial Santafé Medellín P.H. And it ran again… Although initially planned for a 7 week period during April and May, due to the success and pleas from customers, we ran the event for 5 additional weeks during June and July to cover vacation time. This time we changed the climbing wall for a set of slides. 8 Centro Comercial Santafé Medellín P.H. Integrated Digital Campaign We developed an integrated digital campaign to amplify the event and go viral, including Facebook, Twitter and YouTube; for the latter we produced a time lapse video of the “making of”.| 9 Centro Comercial Santafé Medellín P.H. The Sea all over the mall We designed ocean inspired decorative figures with colorful plastic balls that were placed along the mall. 10 Centro Comercial Santafé Medellín P.H. Results Overall, 118.240 people enjoyed the experience by “swimming in the pool”, a 411% increase from the 2012 events developed in the same periods. 11 Centro Comercial Santafé Medellín P.H. Results Debit & credit card sales, as reported by MasterCard and Visa, grew 12% during those months; more than 4.000 gifts from retailers were given away, generating additional sales for them, as winners were asked to pick them at stores, where their sales associates made sure to up sell clients. 12 Centro Comercial Santafé Medellín P.H. Our Sea of Balls was tagged and present in international social media pages, like 9gag, Meme Center, The Chive and Pinterest. Results We obtained 20.765 additional Facebook fans, a 74% increase from our March base. Our “making of video” got 31.994 views in Youtube 13 Centro Comercial Santafé Medellín P.H. Results Our publicity efforts resulted in information broadcasted in television (2 TV notes), printed in newspapers (6 articles) and on the Internet (4 articles), plus multiple retwits and shares on Facebook. During the 12 week period activity (April to July) we maintained #1 spot in Top of Heart, according to the syndicated study RAC, which makes monthly audits to the Shopping Centers industry in Medellín. 14 Centro Comercial Santafé Medellín P.H.
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