Who? You and those around you can make a difference in your healthcare. You, your loved ones, and your healthcare providers should keep hands clean. About IPRO IPRO is the federally funded Medicare Quality Improvement Organization (QIO) for New York State, under contract with the Centers for Medicare & Medicaid Services (CMS). The QIO Program is the largest federal program dedicated to improving health quality at the local level, with a focus on three broad aims: Better patient care, Better population health, Lower healthcare costs through improvement. • • • The QIO Program supports patients by: Providing information to help you better manage your own healthcare, • • Reviewing quality of care complaints, with local healthcare providers to make • Working healthcare safer and “patient-centered,” • Listening to you and learning from your experiences, to remove roadblocks between you and better • Helping healthcare. This material was prepared by the Atlantic Quality Innovation Network (AQIN), the Medicare Quality Innovation Network-Quality Improvement Organization for New York State, South Carolina, and the District of Columbia, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents do not necessarily reflect CMS policy. 11SOW-TskC.1-15-07 Washing your hands is one of the simplest things you can do to stay safe from germs. It is important to wash your hands to stay healthy and stop the spread of infections. Make sure to wash your hands before and after caring for yourself or your loved ones. Why? How? To prevent hospital infections. With soap and water: With an alcohol-based hand rub: 1. Wet your hands with warm, running water. Use liquid soap if possible. Apply a quarter-sized amount of soap to your hands. 1. Apply the product into the palm of one hand. Use enough to match the size of a U.S. quarter. 2. Rub your hands together briskly. The soapy lather should cover the top of your hands, in between your fingers and the area around and under the fingernails. 3. Rub the product all over the top of your hands, in between your fingers, and the area around and under your fingernails. • All patients are at risk for hospital infections. • Infections you get in the hospital can be serious and hard to treat. • Keeping hands clean is one of the most important ways to stop the spread of infections. These infections include the flu and Clostridium difficile (C diff). When? You ALWAYS should clean your hands: • • Before touching your eyes, nose, or mouth. • Before and after changing wound dressings or bandages. • After using the restroom. • After blowing your nose, coughing or sneezing. Before preparing or eating food. Which? Use soap and water: • When your hands look dirty. • When soap and water are easily available. Use an alcohol-based hand rub: • When your hands do not look dirty. • If you cannot get to a sink. • If soap and water are not available. • After touching hospital surfaces such as bed rails, bedside tables, doorknobs, remote controls, the call button, or the phone. 2. Rub your hands together. 3. Continue rubbing your hands together for 15 seconds. (This is the same as singing the “Happy Birthday” song two times.) 4. Keep rubbing the surfaces of your hands and fingers for about 15 seconds until your hands are dry. (This is the same as singing the “Happy Birthday” song two times.) 4. Rinse your hands well under running water. 5. Do not rinse your hands with water or dry them with a towel. 5. Dry vigorously with paper or clean cloth towel. 6. Turn off faucet and open door with towel to keep your hands clean. About alcohol-based hand rubs: Products that kill germs on the hands. Should contain 60% to 95% ethanol or isopropanol (types of alcohol). Are fast-acting and easy to use. Should NOT be used to stop the spread of Clostridium difficile infection. Use soap and water instead.
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