Family and Morale,
Welfare & Recreation
(MWR)
Live Sports & Fitness, Libraries, Family Support Services, Child & Youth Programs
Play Outdoor Rec, Golf, Bowling, Special Events,
Skating, Gaming, Leisure Travel
Relax Arts & Crafts, Recreation & Community Centers,
Auto Skills, Restaurants
Find out about what’s happening on base:
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Go online to JBLMmwr.com
Pick up the Focus magazine (or read it online)
Grab a copy of the Northwest Guardian newspaper
Check out Facebook @ Lewis-McChord MWR
MWR Marketing: 253-967-5200
www.JBLMmwr.com
Army Community Service
(ACS)/Airman & Family
Readiness Center (AFRC)
Army Community Service (ACS) and the Airman & Family
Readiness Center (AFRC) offer programs and services dedicated to Soldiers, Airmen, Families and communities.
ACS: Information and Referral 253-967-7166 / Financial
Readiness Prog. 253-967-3525 / Army Emergency Relief 253967-9852 / Exceptional Family Member Prog. 253-967-9704/
Relocation Readiness 253-967-3628 / Outreach Prog. 253-9673544/982-4011/ Mobilization and Deployment Prog. 253-9676579/ Employment Readiness Prog. 253-967-3538 / Army
Family Team Building 253-967-2382 / Army Family Action
Plan 253-967-3689 / Installation Volunteer Corps Prog.
253-967-2324 / Survivor Outreach Services 253-967-3672 /
Family Advocacy Prog. 253-967-5940.
AFRC: Information and Referral 253-982-2695 / Financial
Readiness Prog. 253-982-7031 / Air Force Aid Society 253-9827027 / Family Life Prog. 253-982-7289 / Relocation Readiness
Prog. 253-982-3125 / Employment Readiness Prog. 253-9822328 / Personal and Family Readiness Prog. 253-982-2328 /
Family Advocacy Prog. 253-982-8860.
ACS: 253-967-7166/AFRC: 253-982-2695
www.JBLMmwr.com/acs
Child, Youth
& School Services
(CYSS)
Stop by Parent Central Services at Lewis Main, Bldg.
2295 (across from Cowan Stadium) or Bldg. 578 at McChord Field to register your child for quality child care,
outstanding school age and teen programs, challenging youth sports, SKIESUnlimited instructional classes and more. Go to JBLMmwr.com/cys for program
listings, calendars and WebTrac online registration.
Call Parent Central Services at 253-966-CYSS (2977) and/or
the School Liaison Office at Lewis Main at 253967-7195 for information on school transfers,
special programs, school issues and more. To locate the
school district that serves your neighborhood go to:
www.k12.wa.us/maps/SDmainmap.aspx. Teens: check out
the new award-winning teen-made video at JBLMmwr.
com/CYS, click on “Moving to JBLM? Check out this video” link under School Age, Middle School and Teens. Like
us on Facebook - JBLMCYSS.
Parent Central Services: 253-966-CYSS (2977)
School Liaison Office: 253-967-7195
www.JBLMmwr.com/cys
Education Services
Army Continuing Education System (ACES)
Get a solid foundation at Stone Army Education Center
Bldg 6242 Colorado Ave, JBLM-Lewis-Main
Facilities:
• Classrooms •Auditorium • Science laboratory
• On-base colleges/universities • Computer lab
• Bookstore • Especially Espresso
Services:
• Education counseling • Academic and Army Testing
• Tuition Assistance • CAC pin reset • Functional Academic
Skills Training (FAST)
Help your career soar at Hawk Army Education Center
Bldg 11577, JBLM-Lewis North (253) 477-4746
Facilities:
• Classrooms • Auditorium • Computer lab • Library Kiosk • Coffee Cart
Services:
• Education counseling • Computer Center • Tuition
Assistance • CAD pin reset • EMT Program • Library Kiosk
Stone Army Ed Center: 253-967-7174
Hawk Army Ed Center: 253-477-4746
www.lewis-mcchord.army.mil/eso/
McChord Field Ed Services: 253-982-9900
Better Opportunities for
Single Servicemembers
(BOSS)
Our main focus is to voice the needs, wants and desires of
single Servicemembers, specifically: Well-being—Issues
Servicemembers may have with barracks, dining facilities,
MWR facilities, the Commissary, AAFES and anything else
that may affect the well-being of Servicemembers. Community Service—We lend assistance in community schools, Boy
Scouts, Girl Scouts, act as the “official monsters & ghouls”
for the annual Theatrical Nightmare, supply Santa, Mrs.
Claus & elves for unit holiday events, deliver Valentine
flowers and more. Recreation & Leisure—The fun side of
BOSS includes trips to regional attractions, going bungee
jumping, paintballing, sporting events and more. BOSS is
responsible for the Designated Driver program at JBLM, offered Fri & Sat nights, 9 p.m. to 3 a.m., a free, no-questionsasked service to get Servicemembers safely to their on-base
destinations. Call 253-208-9169. Volunteering with BOSS is
easy—contact your unit BOSS rep or call the BOSS Team.
Nelson Rec Center office: 253-967-5636 Open Mon-Fri
9:30 a.m. - 4:30 p.m. or email [email protected]
BOSS: 253-967-5636
www.JBLMmwr.com
Chapels
JBLM Chapels offer many opportunities for
worship. A variety of services are available, including
Catholic, Islamic, Jewish, Wiccan, Liturgical, Traditional,
Contemporary, Collective, Evangelical and Gospel
services. For a listing of worship service times and
locations or to find out how to contact your chaplain
directly, go to www.lewis-mcchord.army.mil/chapel/ or call
253-967-3718. For McChord Field information call the
McChord Field Chapel Support Center at 253-982-5556.
Customer Management
Services & ICE
You have a voice in improving programs and services at
JBLM! ICE is a process that promotes direct and rapid interaction between customers and service providers. Have
a comment about a service you’ve received somewhere at
JBLM? Go to www.lewis-mcchord.army.mil and click on
the blue ICE logo to get started. Other feedback opportunities include the Community FIRST process designed
to identify and resolve issues at installation level ([email protected]), the Army Suggestion Program
(ASP) which seeks to improve morale by providing individuals with the opportunity to submit ideas that improve
quality of life within the Army (https://armysuggestions.
army.mil), and the Innovative Development through Employee Awareness Program (IDEA) which rewards submitters for their approved ideas that benefit the Air Force
by streamlining processes or increasing efficiency and
productivity https://ipds.randolph.af.mil/pds/web_page_edi.
Customer Relations Manager: 253-477-1058
http://ice.disa.mil/index.cfm
Legal Assistance
Walk-in services include notarization of documents and
powers of attorney. Appointments are required for legal
assistance, negotiation assistance, uncontested divorce,
stepparent adoptions, landlord tenant issues, military matters and wills. For information, call 253-477-1875/1874/1873
or for hours of operation & information go to www.lewismcchord.army.mil/sja/ Appointments may be scheduled
in person only. Office of the Staff Judge Advocate Bldg.
2027A, corner of 8th & Liggett, JBLM - Lewis Main.
McChord Field (limited services): 253-982-5513.
Claims:
The JBLM Claims Office is available Mon - Fri, 8:30 a.m.
to 4:30 p.m. to assist you with filing a claim. Notice of
Loss or Damage with the carrier must be filed within 75
calendar days of delivery. The Claims Office is located in
Bldg. 2027, corner of 8th and Liggett, A Wing, Room 105.
For more details call 253-477-1884.
Installation Chaplain: 253-967-3718
www.lewis-mcchord.army.mil/chapel/
McChord Field: 253-982-5556
Legal Assistance: 253-477-1875
McChord Field: 253-982-5513
Joint Personal
Property Shipping
Office (JPPSO)
JPPSO provides personal property transportation
& storage to all DoD military, civilian and retired
personnel moving into or out of the area. It’s important to us to meet your personal property shipment
needs. We will make every effort to ensure your personal
property shipment is handled professionally with all the
courtesy you deserve as a valued customer. For all information related to shipping personal property, visit www.move.mil or our website www.lewis-mcchord.
army.mil/jppso/ or stop by our office in Bldg. 2150.
JPPSO: 253-967-5093
www.lewis-mcchord.army.mil/jppso
42nd Military Police
Brigade and
Emergency Services
Our mission is to plan, direct and provide law and order,
fire and emergency services and force protection operations in support of Joint Base Lewis-McChord and Yakima Training Center in order to provide a safe and secure
environment for the Airmen, Soldiers, Civilians and Families who work or live at the installations. Visit our website:
www.lewis-mcchord.mil/des/
In an emergency, dial 911
Non-emergency numbers:
Law Enforcement Division 253-967-7112
Fire Division 253-967-3107
Force Protection 253-966-8909
Emergencies: 911
www.lewis-mcchord.mil/des
Madigan Health Care System
Our mission is to provide world-class military medicine and compassionate, innovative, academic health care for Warriors and Warrior
Families past, present and future.
Central Appointments 800-404-4506 or www.tricareonline.com; TRICARE Service Centers operated by TriWest
Healthcare Alliance 888-874-9378 or www.triwest.com;
TRICARE Operations at Madigan 253-968-2837 and at McChord Field 253-982-5947; TRICARE Prime Referrals for
civilian care 253-968-0592/0679; Active Duty Referrals for
civilian care 253-968-2720/5000; Patient Advocate at Madigan 253-968-1145; Pharmacy Services 253-968-2999; Secure
Messaging with providers at www.RelayHealth.com
Primary Care Clinics:
Family Medicine Clinic at Madigan 253-968-0770; Winder
Family Medicine Clinic at JBLM-Lewis Main 253-4770800; Okubo Family Medicine Clinic at JBLM-Lewis North
253-966-1991; McChord Family Medicine Clinic at JBLMMcChord Field 253-982-2273; McChord Airman’s’ Clinic
at JBLM-McChord Field 253-982-5688; Puyallup Medical
Home at Sunrise Plaza in Puyallup 253-477-5073; Internal
Medicine Clinic at Madigan 253-968-2462; Pediatrics Clinic
at Madigan 253-968-3066; Warrior Transition Clinic at Madigan 253-968-0323/4600; South Sound Medical Home
on Lilly Rd, Olympia (Opening March 2013)
Madigan Information: 253-968-1110
www.mamc.amedd.army.mil
Public Works (PW)
Local Office
253-584-7755
Blue - Pantone 540U
Public Works plans, maintains, operates and protects
the infrastructure, facilities & environment for the
Service members, families and civilian employees at
Joint Base Lewis-McChord.
Phone Numbers
General Information 253-967-4713
Service Order Desk 253-967-3131
Housing 253-967-5156
1st SGTs’ Barracks Program 253-966-0505
Sustainability & Recycling 253-966-1734
Websites
Public Works:
http://www.lewis.army.mil/publicworks/default.htm
Sustainable JBLM:
https://sustainablefortlewis.army.mil/
PW: 253-967-4713
www.lewis.army.mil/publicworks
Sponsorship does not imply federal endorsement.
Dental Activity
The JBLM Dental Activity has six on-base dental clinics.
Each clinic has assigned units for which it is responsible.
Members of these units can obtain dental care either on
an emergency basis or by scheduling an appointment. Active duty members are seen ON BASE at their designated
clinic: Dental Clinic #2 253- 967-5271 / Bldg. 3740, 41st
Division Drive Dental; Clinic #3 253- 967-3416 / Bldg.
2103P, North Division Drive; Fulton Dental Clinic 253966-9960 / Bldg. 9119, Mil Park Avenue; Okubo Dental
Clinic 253- 967-4989 / Bldg. 11572, C Street; Hospital
Dental Clinic 253-968-1240 / Madigan Army Medical
Center / McChord Dental Services 253-982-5505.
Family member dental care is provided through a
subcomponent of the Tricare Dental Program. Family
members may register, see a list of providers & download
forms at www.ucci.com.
Newcomers’
Orientation
Joint Base Lewis-McChord
Community Guide
Relocation Services
Lewis Main: 253-967-3633
McChord Field: 253-982-3125/2695
Welcome!
Welcome to Joint Base Lewis-McChord,
Washington, one of 12 new joint bases created by
the Base Closure and Realignment Commission.
JBLM is a training and mobilization center for
all services and its key geographic location
provides rapid deployment access from deep
water ports and McChord Field. Although
the Army and Air Force missions have changed
over the years, one thing hasn’t changed:
the natural setting of the base. Mount Rainier looms to the East, Puget Sound and the Pacific Ocean await you to the West, and Tacoma,
Olympia and Seattle offer entertainment and
cultural events that celebrate Northwest life.
Welcome & enjoy your time here at JBLM!