ENGLAND RUGBY TRAVEL
RBS 6 NATIONS 2018 – EVENT TERMS
These RBS 6 Nations 2018 Event Terms (Event Terms) together with the England Rugby Travel
General Booking Terms and Conditions (General Terms) apply when each RBS 6 Nations 2018
Package (RBS 6 Nations Package) is booked and sold by England Rugby Travel to you the Lead
Booker.
1.
Period Before
Departure
Compensation per full paying passenger
Option A and Option B
PAYMENT OF YOUR RBS 6 NATIONS PACKAGE
Option C
RBS 6 Nations Package Price
1.1. The price of your RBS 6 Nations Package must be paid in the following instalments:
Package Type
Deposit Per Person
Final Balance Due
Twickenham Day
Return
100%
-
Weekend Break or
Travel Packages for
all fixtures
25% of total price
Two calendar months before the
date of travel
1.2. The Deposit and 100% of the travel insurance (where applicable), must be paid at the time of
making your RBS 6 Nations booking request.
£0 - £250
Over £250
More than 42
days
NIL
NIL
NIL
29 - 41 days
£15
£20
£10
15 - 28 days
£20
£25
£15
9 - 14 days
£25
£30
£20
0 - 8 days
£30
£35
£25
1.3. Final balances due must be paid two calendar months before the date of travel. If you book a
package within 2 months of travel, you must pay the full price at the time of booking.
3.2. A compensation payment discharges all our liabilities to you and by accepting it, you agree to
waive any other rights you may have.
1.4. You may pay by online bank transfer, Maestro, Visa Debit, Visa or MasterCard or any other
payment method we make available to you at the time of payment, though the following service
charges will be applied for American Express Charge Cards, Visa Credit and MasterCard
payments, 1.5% of total paid. Other payment methods and their associated charges will be set
out on the relevant payment screen or in the payment documentation.
4.
1.5. If for any reason the payments are not received by us by the due dates, we reserve the right to
cancel your RBS 6 Nations booking and levy a cancellation charge as though there had been a
cancellation in accordance with paragraph 2.
2.
IF YOU CANCEL YOUR RBS 6 NATIONS PACKAGE
2.1. A cancellation can only be accepted in writing from the Lead Booker and is only effective from
the date it is received in our offices.
The following scale of cancellation charges will apply:
SPECIAL REQUIREMENTS & TRAVELLING WITH CHILDREN
4.1. Everyone is welcome to travel with us but we will need to know if you require any assistance on
flights, at accommodation, at match venues or on travel services, have reduced mobility or have
a medical condition that might affect your ability to travel with us. Please call us to discuss your
requirements if you believe any medical condition or disability you have may affect your active
participation in your package activities. You must let us know about your special requirements
when you make the booking so that we can make arrangements with our suppliers. Special
requirements are not always possible and are subject to availability.
4.2. Children under the age of 17 will be refused travel unless each child is accompanied by a parent
or guardian.
5.
RBS 6 NATIONS TICKET TERMS AND CONDITIONS
5.1. It is a condition of booking with us that you agree to and comply with the RBS 6 Nations Ticket
Terms and Conditions as well as those relating to entry into venues.
Day Return Packages
Time Before Departure
Cancellation charge as a percentage of total RBS 6 Nations
Package cost (excluding insurance premiums)
From time of booking
100% of total amount
Weekend Break Packages
Time Before Departure
Cancellation charge as a percentage of total RBS 6 Nations
Package cost (excluding insurance premiums)
More than 56 days
Deposit
5.2. We shall not be responsible to you if your ticket is cancelled or you are refused entry to, or
ejected from, a match or venue as a result of breaching the RBS 6 Nations Ticket Terms and
Conditions.
5.3. All tickets included in your RBS 6 Nations Package are supplied in accordance with the Ticket
terms and conditions of the rugby union hosting the game. For example if England are playing
at Twickenham you will need to comply with the RFU’s ticket and venue terms and conditions.
By making a booking request you agree to comply with these terms unconditionally. Please
contact us if you would like a copy of these terms.
5.4. We may distribute your tickets to you in a manner we see fit. We will let you know which method
of distribution we intend to use but reserve the right to amend this at any time. Once distributed
tickets are your responsibility and cannot be replaced if lost, stolen or damaged.
6.
RELEVANT SUPPLIER TERMS AND CONDITIONS
6.1. The following third party terms and conditions (as updated from time to time by the relevant
service provider) will apply in the event your RBS 6 Nations Package includes a service by the
relevant service provider:
56 - 42 days
50%
41 - 28 days
70%
National Express Terms & Conditions
27 - 14 days
90%
Where National Express is the carrier for a Day Return Package:
13 days or less
100%
http://www.nationalexpress.com/assets/uploads/pdf/Conditions-of-Carriage.pdf
2.2. Insurance premiums are non-refundable. Where the deposit taken at the time of booking is
greater than the relevant percentage shown in the table above, the full deposit will be retained
as the cancellation charge.
Eurostar
Where Eurostar is the carrier for a Day Return or Weekend Break Package:
http://www.eurostar.com/uk-en/conditions-carriage
Version: 25 January 2017
3.
IF WE CHANGE YOUR RBS 6 NATIONS PACKAGE
3.1. As per clause 12.2 of the General Terms, if we do make any major changes, then you have the
choice of:
(a)
accepting the change of arrangements;
(b)
accepting an offer of alternative arrangements of comparable standard from us if
available (we will refund any price difference if the alternative is of a lower value); or
(c)
cancelling your package and receiving a full refund of all monies paid.
If you choose (a) or (b), we will reduce the price of the package(s) booked with us on the scale
shown. If you choose (c), we refund any money you have paid to us and where you are advised
of the change within five weeks of departure, we will pay compensation on the following scale: