User Guide MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 1 2/11/2016 11:04:11 AM Welcome Table of contents YOUR TEMPERATURE. YOUR COMFORT. YOUR MATTRESS. Congratulations on your purchase of the most technologically advanced sleep system we’ve ever built. Atmos™ takes personalized comfort control to a whole new level. It starts with the ultimate in mattress material technology. Then, adds to the comfort with outstanding features that you can customize, night after night, for a truly personalized environment and a more restorative and restful sleep. This User Guide shows you how easy it is to operate, how to program settings and how to create your ideal sleep environment. If you have any questions while setting up or using your bed, please take a moment to visit atmosbed.com where you’ll find the answers to the most common questions owners have about their new Atmos™ sleep system. 1 Advisory................................................................................................................4 2 Acoustics............................................................................................................10 3 Before you start ..............................................................................................12 4 Installation...........................................................................................................18 5 Operation...........................................................................................................30 6 Atmos™ care & optimal use.................................................................... 42 7 Warranty claims and part replacement...........................................46 8 Troubleshooting.............................................................................................48 9 Warranty............................................................................................................ 56 2 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 2-3 ATMOS - USER GUIDE 3 2/11/2016 11:04:11 AM Advisory 1 4 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 4-5 1.1 Advisory PLEASE READ THE FOLLOWING INFORMATION CAREFULLY BEFORE USING THIS PRODUCT. KEEP YOUR USER GUIDE CLOSE AT HAND FOR FUTURE REFERENCE. WARNINGS The misuse of this product or failure to properly follow the instructions may cause overheating, fire or personal injury. We recommend the use of a grounded, electrical surge protection device (not included) between Atmos™ hardware and outlet. Failure to use a surge protection device could compromise safety or cause product malfunction. PINCH‑POINT WARNING During base operation, gaps are created between moving parts. A child’s or person’s limb, or a pet can become entrapped at these locations. During use, and when base is in the raised position, always keep the pinch points clear, and keep all limbs on top of the power base. Failure to follow this warning could result in serious injury or death. Typical pinch points WARRANTY WARNING Do not open any control boxes, motors or remote control devices, with the exception of the remote control battery compartments. The product warranty will be void if these components are tampered with. Do not attempt to alter component wiring, adjust or modify the structure of the product in any way or the warranty will be void. Any repair or replacement of power base parts must be performed by authorized personnel. ATMOS - USER GUIDE 5 2/11/2016 11:04:11 AM DANGER To reduce the risk of electric shock, always unplug hardware from the electrical outlet before cleaning. Keep cords and wires away from heated surfaces. Do not use outdoors. IMPORTANT SAFETY INSTRUCTIONS 1 Be sure you only use an electrical outlet with an AC supply current circuit of 110‑120 volts when plugging in the Main Control Unit (MCU) and power base, and 110‑240 volts for plugging in the HUB. 2 Do not use with an extension or damaged cords. The use of a power surge device is recommended. Do not remove, trap, fold, cross or pinch any wires or cords. 3 The MCU, HUB and power base should be placed on a dry, firm floor, in a well‑ventilated area, free from surrounding fabric. Leave clearance of at least 1 foot on all sides of the MCU. 4 Do not use the temperature, massage or elevation features of this bed with an infant, a child, an incapacitated person, a paraplegic, a quadriplegic, or someone insensitive to heat, coolness, or vibration. Individuals with heart‑assist pacemakers may experience a sensation similar to exercise when the elevation or massage feature(s) is active. Consult a physician for complete information. 5 Immediately dispose of packaging material as it can smother small children and pets. To avoid injury, children or pets should not be allowed to play under or on the power base, with Atmos™ hardware, components or electrical cords. Children should not operate the Atmos™ without adult supervision. 6 This Atmos™ is designed for in‑home use only. It is not approved for hospital use and does not comply with hospital standards. Do not use with tent type oxygen therapy equipment, or use near explosive gases. 6 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 6-7 7 Service technicians are not responsible for moving furniture, removing headboards and footboards or any items required to perform maintenance. In the event the technician is unable to perform service due to lack of accessibility, the service call will be billed to the purchaser and the service will need to be rescheduled. 8 The power base and components therein are designed to be maintenance free. The lift motors are permanently lubricated and sealed — no additional lubrication is required. Do not apply lubricant to lift motor lead screws or any nylon nuts as it may cause the power base to inadvertently creep downward from the elevated position. 9 The temperature, elevation and massage feature motors within the power base are not designed for continuous use. Reliable operation and full life expectancy will be realized as long as: lift motor operation does not exceed 5 minutes over a 45 minute period, or approximately 11% duty cycle; the massage motor operation does not exceed 30 minutes at a time; and the temperature feature is not active for more than 10 hours at a time or within a 24‑hour period. Any attempt to circumvent or exceed product ratings will shorten the life expectancy of the product and may void the warranty. 10 The recommended maximum weight for models with the elevation feature is 850 lbs. (385 kg), including the mattress and distributed evenly across the base. This product is not designed to support or lift this amount in the head or foot sections alone. Note: Exceeding the recommended weight restrictions could damage the power base and void the warranty. 11 For best performance, consumers should enter and exit the power base when it is in the level, horizontal position. Avoid placing entire weight on head or foot section of the power base, including when in the raised position. DO NOT STAND ON POWER BASE AT ANY TIME. 12 The elevation feature has UL (Underwriters Laboratories) recognized components and is CFR 1633 approved for use with most mattresses. ATMOS - USER GUIDE 7 2/11/2016 11:04:11 AM 1.2 FCC compliance The remote device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference with a residential installation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. CAUTION: EXPOSURE TO RADIO FREQUENCY RADIATION In order to minimize the potential of exceeding FCC radio frequency exposure limit for human contact do not be in contact with the antenna while the equipment is in operation. Atmos™ conforms to UL Standard 962 test requirements. • This system utilizes 110/220 V, 50/60Hz, 2A. • Radio Frequency is 2.4GHz. • Manufactured by Gentherm. • Electronics made in China. • For household/residential use only. • Consult the dealer or an experienced radio/TV technician for help. In normal usage, the MCU, HUB and components installed in specified models of the bed work together to control the motions and operation of the bed. There will be a label on the HUB to show the FCC ID of the HUB. The label is readily visible to the purchaser at the time of purchase. By the restrictions of the bed frame and the fixed installation location of the HUB, the HUB is required to be kept away from the users by a distance of more than 32mm. 8 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 8-9 ATMOS - USER GUIDE 9 2/11/2016 11:04:11 AM Acoustics 2.1 Lifting/lowering mechanisms The lift/lower feature will emit a minimal humming sound during operation. This is normal. 2 10 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 10-11 During operation, the lift arm wheels make contact with the platform support of the base. This applies slight tension on the moving components and resonance is reduced to a minimum level. If excessive noise or vibration is experienced, reverse the movement action (up or down) of the base with the remote control. This should realign the base’s activating mechanisms to the proper operational position. 2.2 Location environment The level of sound experienced during operation is directly related to the location environment. For example, when a base is located on a hardwood floor with the massage feature in operation, a vibrating tone will be audible. To minimize this resonance, place a piece of carpet, or rubber caster cups, under each leg of the base. ATMOS - USER GUIDE 11 2/11/2016 11:04:11 AM Before you start 3.1 Atmos™ with Depending on the Atmos™ features you selected, the contents and parts you receive will be different. Check to be sure you have everything you need to setup your new bed by consulting the list that applies to your Atmos™. Selection. 3 12 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 12-13 Atmos™ mattress of your choice with DynaBase foundation User Guide Warranty registration card Atmos™ User Guide available for download at atmosbed.com Warranty registration card attached to law tag ATMOS - USER GUIDE 13 2/11/2016 11:04:12 AM 3.2 Atmos™ with 3.3 Atmos™ with Atmos™ mattress of your choice with ThermaBase foundation L Atmos™ mattress of your choice with AltiBase foundation R MASSAGE FUNCTION Main Control Unit (MCU) with power cord HUB installed on the undercarriage of the power base with power cord 2 climate control remotes 4 mattress retainers (1 if Queen or Twin) 4 bed legs HUB installed on the undercarriage of the power base with power cord User Guide 3 AAA batteries per remote Atmos™ User Guide available for download at atmosbed.com 14 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 14-15 20 MIN 30 MIN HEAD TIMER/ ALL OFF MASSAGE FUNCTION 10 MIN 20 MIN 30 MIN FOOT HEAD TIMER/ ALL OFF FOOT HEAD FOOT HEAD HEAD FOOT HEAD HEAD FOOT HEAD FOOT FOOT FOOT Z GRAV Z GRAV BASE FUNCTION BASE FUNCTION 2 power base remote controls (1 if Queen or Twin) User Guide Warranty registration card 4 White plastic air tubes 10 MIN Warranty registration card attached to law tag Warranty registration card Power supply – includes power brick, electrical feed cord, and electrical power cord 3 AAA batteries per remote Atmos™ User Guide available for download at atmosbed.com Warranty registration card attached to law tag ATMOS - USER GUIDE 15 2/11/2016 11:04:15 AM 3.4 Atmos™ with Atmos™ mattress of your choice with UltraBase foundation L R MASSAGE FUNCTION 4 mattress retainers (1 if Queen or Twin) 4 bed legs Main Control Unit (MCU) with power cord 2 climate control remotes HUB installed on the undercarriage of the power base with power cord 10 MIN 20 MIN 30 MIN HEAD TIMER/ ALL OFF MASSAGE FUNCTION 10 MIN 20 MIN 30 MIN FOOT HEAD TIMER/ ALL OFF FOOT HEAD FOOT HEAD HEAD FOOT HEAD HEAD FOOT HEAD FOOT FOOT FOOT Z GRAV Z GRAV BASE FUNCTION BASE FUNCTION 2 power base remote controls (1 if Queen or Twin) User Guide Warranty registration card Power supply – includes power brick, electrical feed cord, and electrical power cord 16 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 16-17 4 plastic air tubes 3 AAA batteries per remote Atmos™ User Guide available for download at atmosbed.com Warranty registration card attached to law tag ATMOS - USER GUIDE 17 2/11/2016 11:04:16 AM Installation 4.1 1 4 18 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 18-19 installation Assemble the bed frame for your DynaBase Atmos™ sleep system. If you are placing your Atmos™ sleep system into an existing bed frame or headboard/footboard configuration please ensure the bed frame provides adequate support. The bed frame should have: • A rigid center bridge bar with a center leg supporting it directly to the floor. • At least 5 legs or 5 equally spaced hardwood cross‑slats. • See warranty card for details (attached to the law tag of your mattress). 2 Place the DynaBase on your bed frame. 3 Place your Atmos™ mattress of your DynaBase foundation. 4.2 installation SET UP THE POWER BASE SLEEP SYSTEM 1 Choose the location. • It is not recommended that an Atmos™ Climate Control Sleep System be placed in direct sunlight. This can cause the mattress to store heat and minimize the climate control performance. The Atmos™ mattress and power base, as well as the MCU and HUB must not be placed in an area that may become damp or wet, such as an open window. The Atmos™ continuously monitors room humidity and if levels are above normal, it is programmed to reduce performance to ensure condensation does not occur, in which case, the heating or cooling icon will blink repeatedly. Normal climate control function will resume when humidity levels drop. ATMOS - USER GUIDE 19 2/11/2016 11:04:16 AM • The MCU and HUB cannot be covered or near fabrics, and must be in a well‑ventilated area. • Ensure the space underneath the bed has at least two inches of clearance from the floor, is well‑ventilated and not used to store any items. • To reduce noise during operation avoid placing the bed on a hardwood floor, or place a piece of carpet or rubber caster cups under each leg of the power base. •The HUB and MCU are required to be kept away from the users by a distance of more than 32mm. SETTING UP THE THERMABASE FOUNDATION 1 Assemble the bed frame for your ThermaBase Atmos™ sleep system. If you are placing your Atmos™ sleep system into an existing bed frame or headboard/footboard configuration please ensure the bed frame provides adequate support. The bed frame should have: 3 Lay the foundation on top of the frame, placing the foundation with the wires at the head. Ensure that wires exit the underside of the frame and are not folded, crossed or pinched. HEAD L R RIGHT LEFT FOOT 4 Connect climate control power sources: • Plug power cord into MCU kit. • Plug right & left side foundation wire into appropriate slots on back of MCU (see diagram for reference). It will click and lock into place when secure. L R HEAD • Turn on the main power switch located on rear of MCU. • A rigid center bridge bar with a center leg supporting it directly to the floor. • At least 5 legs or 5 equally spaced hardwood cross‑slats. • See warranty card for details (attached to the law tag of your mattress). 2 Detach fabric straps and extend foundation wires. The wires are attached to the straps, so pull gently to avoid damaging internal components. 5 Connecting the Atmos™ App HUB: • Atmos™ is designed to work with Bluetooth technology. Check with your local retailer to see if the Atmos™ App is available. • Connect power sources L ‑ Locate the control box on the underside of the foundation. R ‑ Plug one end of the power chord into the HUB and other side into a power outlet. ‑ Verify that none of the cords are folded, crossed, pinched. 20 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 20-21 ATMOS - USER GUIDE 21 2/11/2016 11:04:17 AM 6 Climate control remote set-up: • Select which side of the bed the remote will operate in regards to heating and cooling: R=Right Side, L=Left Side, B=Both Sides. • Place batteries in remote and replace cover. LBR • Remove battery cover on rear of remote. • To properly test climate control press the up arrow key until the remote is set to high heat (a red LED screen will appear). Repeat with other remote and let high heat run for two minutes while completing set-up. Do not attempt to remove or alter vent holes. • If it is not working, check that all connections are secure. If they are, see troubleshooting section. 7 Modify bed skirt or dust ruffle: • If using a bed skirt, you must cut precise holes in it for the plastic tubes to pass through. • Feel for the four plastic inserts beneath the dust ruffle and mark an “X” on the dust ruffle where each pipe is located. Make sure that the dust ruffle is respecting the two‑inches of floor clearance required on all sides. Cut 4 circles around each “X”. It is better to cut a slightly oversized hole than one that is too tight and hinders effective air flow from the foundation to the mattress. 8 Test air flow: • Using one remote press power button to wake up remote, press and hold the power for two seconds to turn on vent mode. Pass your hand over foundation vent holes to feel for a gust of air. 22 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 22-23 9 Verify vent holes and place tubes: • Check each of the four vent holes to ensure no packing or other materials are blocking air flow. • Place the 4 plastic air tubes into the power base. Snap the tube into the power base hole. Repeat for the other 3 holes. Take care not to press too hard, or dislodge tubes or fan assembly within the power base. 10 Place the mattress: • Align plastic insert tubes with foundation vent holes, and carefully lay the mattress on top of the foundation. When properly placed, tubes are firmly held and the mattress and foundation lay flat with edges aligned. ATMOS - USER GUIDE 23 2/11/2016 11:04:17 AM 4.3 SETTING UP THE ULTRABASE FOUNDATION installation 1 Remove the hardware box. Cut the zip‑tie and remove the mattress retainers. SET UP THE CLIMATE CONTROL POWER BASE SLEEP SYSTEM We recommend at least two people handle moving the power base. 1 Choose the location. • It is not recommended that an Atmos™ Climate Control Sleep System be placed in direct sunlight. This can cause the mattress to store heat and minimize the climate control performance. The Atmos™ mattress and power base, as well as the MCU and HUB must not be placed in an area that may become damp or wet, such as an open window. The Atmos™ continuously monitors room humidity and if levels are above normal, it is programmed to reduce performance to ensure condensation does not occur, in which case, the heating or cooling icon will blink repeatedly. Normal climate control function will resume when humidity levels drop. • The MCU and HUB cannot be covered or near fabrics, and must be in a well‑ventilated area. • Ensure the space underneath the bed has at least two inches of clearance from the floor, is well‑ventilated and not used to store any items. • To reduce noise during operation avoid placing the bed on a hardwood floor, or place a piece of carpet or rubber caster cups under each leg of the power base. • The HUB and MCU are required to be kept away from the users by a distance of more than 32mm. 2 Install the 4 legs by screwing each into the outer tapped hole at the corners of the power base frame. Do not attempt to screw legs into any other inserts as this will cause damage. 3 Remove and extend out power brick from the protective packaging. 4 Plug one end of electrical feed cord into power brick and plug the other end into the input voltage port of the control box, if not factory attached. Plug one end of electrical power cord into power brick and the other end into a working, grounded electrical outlet. Note: An electrical surge protection device is recommended (not included). 5 Connecting the Atmos™ App HUB: • Atmos™ is designed to work with Bluetooth technology, check with your local retailer to see if the Atmos™ App is available. • Connect power sources. • Locate the control box on the underside of the foundation. 24 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 24-25 ATMOS - USER GUIDE 25 2/11/2016 11:04:17 AM • Plug one end of the power chord into the HUB and other side into a power outlet. • Plug right & left side foundation wire into appropriate slots on back of MCU (see diagram for reference). It will click and lock into place when secure. • Verify that none of the cords are folded, crossed, pinched, or interfering with elevation or other power base mechanics. • Plug one end of a power cord into the MCU and the other into a surge protection device into a grounded electric outlet that supports 110 to 240 volts. 26 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 26-27 HEAD 10 Climate control remote set-up: • Select which side of the bed the remote will operate in regards to heating and cooling: R=Right Side, L=Left Side, B=Both Sides. LBR • Remove battery cover on rear of remote. 7 Install the 4 mattress retainers at the corners of the power base by placing retainer ends into the holes with grommets. Press down to ensure that the bottom of the retainer lies flush against the power base. 9 Connect climate control power sources R • Turn on the main power switch located on rear of MCU. 6 Carefully rotate the power base over to position the base so it is resting on its legs. Remove the packaging from the base frame. 8 Install batteries in power base remote control. Briefly activate all functions of the base with the remote control to verify all features are in working order. If base does not operate, refer to the Troubleshooting section of this manual. L • Place batteries in remote and replace cover. 11 Modify bed skirt or dust ruffle: MASSAGE FUNCTION 10 MIN 20 MIN 30 MIN HEAD TIMER/ ALL OFF MASSAGE FUNCTION 10 MIN 20 MIN 30 MIN FOOT HEAD TIMER/ ALL OFF FOOT HEAD FOOT HEAD HEAD FOOT HEAD HEAD FOOT HEAD L FOOT FOOT FOOT Z GRAV Z GRAV BASE FUNCTION BASE FUNCTION R • If using a bed skirt, you must cut precise holes in it for the plastic tubes to pass through. • Feel for the four plastic inserts beneath the dust ruffle and mark an “X” on the dust ruffle where each pipe is located. Make sure that the dust ruffle is respecting the two‑inches of floor clearance required on all sides. Cut 4 circles around each “X”. It is better to cut a slightly oversized hole than one that is too tight and hinders effective air flow from the foundation to the mattress. ATMOS - USER GUIDE 27 2/11/2016 11:04:17 AM 12 Test air flow: • Using one remote press power button to wake up remote, press and hold the power for two seconds to turn on vent mode. Pass your hand over foundation vent holes to feel for a gust of air. • To properly test climate control press the up arrow key until the remote is set to high heat (a red LED screen will appear). Repeat with other remote and let high heat run for two minutes while completing set-up. Do not attempt to remove or alter vent holes. 14 Place the mattress: • Align plastic insert tubes with foundation vent holes, and carefully lay the mattress on top of the foundation. When properly placed, tubes are firmly held and the mattress and foundation lay flat with edges aligned. • Note that it is a tight fit so you must angle the tube (45°) to push into mattress hole, firmly securing. • If it is not working, check that all connections are secure. If they are, see troubleshooting section. 13 Verify vent holes and insert tubes: • Check each of the four vent holes to ensure no packing or other materials are blocking air flow. • Place the 4 plastic air tubes into the power base. Locate small tab on each Blower inside of power base holes. insert end of tube that has clip and align the clip with tab to snap in. Repeat for the other 3 holes. Take care not to press too hard, or dislodge tubes or fan assembly within the power base. 28 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 28-29 ATMOS - USER GUIDE 29 2/11/2016 11:04:18 AM Operation 5 30 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 30-31 PROGRAM YOUR IDEAL SLEEP EXPERIENCE Atmos™ is designed to be an intuitive extension of you and your ideal sleep conditions. Designed to adapt and respond to even the most hectic and hurried lives, Atmos™ ensures the perfect sleep environment is at your fingertips. Our advanced smart technology recognizes and coordinates individual commands for both sides of the bed and allows you to customize your settings and save favorites to create 8 different personalized sleep experiences. Simply follow the directions below to program and enjoy your new sleep system. The Atmos™ application* is coming soon! So you may enjoy the same controls using your smartphone. * Available soon for Apple iOS and select Android mobile devices check your app store for details. 5.1 Climate control remote Power Button Heat Mode Heat/Cool Level Vent Mode Information Window Cool Mode Side Selector Program Active Menu Button Low Battery Sleep Timer Active Sleep Timer Button Level Up/ Down Button ATMOS - USER GUIDE 31 2/11/2016 11:04:18 AM 5.2 Main Control Unit (MCU) display 5.4 Turning the bed on To turn on the bed, press the power switch located on the backside of the MCU, hold down the power button on the top panel of the MCU for 2 seconds, and press the power button on the remote. The bed will revert to the last temperature setting used if no selection is made within 3 seconds. Power Button Level Up/ Down Button Side Selector NOTE: Unless manually turned off or the sleep timer is set, the bed will operate continuously for 10 hours before it automatically shuts down. Main power switch 5.3 Climate control remote set-up Power button Your remote is designed to operate the left, the right, or both sides of the bed. When first installing the batteries, ensure that you select the desired position for the switch. Left Both Right Both LBR Right Left 32 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 32-33 ATMOS - USER GUIDE 33 2/11/2016 11:04:18 AM 5.5 Climate control remote function CONTROLLING TEMPERATURE SETTINGS 1 CONTROLLING TEMPERATURE USING THE REMOTE CONTROL Your Atmos™ comes with two different remote controls, one for managing the temperature features, the other for managing the massage and elevation features (if you purchased a power base). Press the up or down arrow buttons to adjust the temperature, scrolling between the 5 heating settings, fan mode, and 5 cooling settings. The display screen will indicate the temperature range, its level within the range of temperatures available and the mode in use, be it heating, cooling or fan, (ambient air ventilation). SETTING THE CLOCK ON YOUR CLIMATE CONTROL REMOTE Before using the temperature remote, you must first synchronize it to real time. 1 Press the MENU button until CLOCK appears onscreen. 2 Press MENU again to access hour selection. Using the up arrow button, press until the hour you want appears. 3 Press MENU to access minute selection. Press the up arrow button until the minute you want appears. 1 2 3 4 5 6 Low heat 34 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 34-35 Ventilation (no heat or cool) Hi cool ATMOS - USER GUIDE 35 2/11/2016 11:04:18 AM SETTING THE TIMER 1 Turn the sleep timer on by pressing the button located directly below the MENU button. 2 Using the arrows, scroll through duration increments: 15m, 30m, 1Hr, 2Hr, 4Hr, 6Hr, 8Hr, OFF. The system will automatically shut off after 10 hours of operation. TIP: To enjoy the perfect temperature at all times, we recommend you pre‑condition the bed before getting in. Simply set the timer to activate the temperature of choice 30 minutes before lying down. For the best results, keep the covers on while pre‑conditioning in either heating or cooling mode. SETTING THE SCHEDULER 1 Press the MENU button until PROG appears onscreen. 2 Press MENU again to access hour selection. Using the up arrow button, press until the hour you want appears. 5.6 Climate control MCU function CONTROLLING YOUR ATMOS™ USING THE MCU If you misplace or lose your remote, the MCU offers you some of the same control functions as the temperature remote control does. 1 Turn the MCU on or off by holding down the POWER button for 2 seconds, located top left of the button console. 2 Adjust the temperature using the arrow keys on the right of the button console. Quickly access temperature extremes using the shortcut keys: hold down the up arrow for 2 seconds to access HIGH HEAT; hold down the DOWN arrow for 2 seconds to access HIGH COOL. 3 Assign control of features to either aide of the bed using the button with the bed icon at the bottom left side of the console. 3 Press MENU to access minute selection. Press the up arrow button until the minute you want appears. 4 To turn off a scheduled program, repeat step 1. Press the down arrow button until POFF appears onscreen. 1 2 3 4 Power button Level up/down button Side selector 36 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 36-37 ATMOS - USER GUIDE 37 2/11/2016 11:04:18 AM 5.7 Power base remote control SETTING UP THE REMOTE CONTROL 1 Learn button Used to program remote control. Timer lights Indicates length of massage duration. Timer/all off button MASSAGE FUNCTION Press to turn massage on. Press again to scroll massage durations. Hold or press button 4 times to stop massage. 10 MIN 20 MIN 30 MIN Press and hold to increase intensity. HEAD TIMER/ ALL OFF FOOT Decrease head massage HEAD FOOT Head up HEAD FOOT Press and hold to decrease intensity. HEAD FOOT Foot up Increase head massage Press and hold to decrease intensity. Press and hold to raise head section. Relax button Press to set “relax” position. Z grav button Press to set to the reclined position. Flat button Press to level all sections. 38 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 38-39 Press and hold to increase intensity. 2 Set the switch on the side of the remote control to the center position. 3 Press and hold the LEARN button on the remote control for 8 seconds to clear programming. The three massage lights will light up and you will hear one long beep. Release the button. 4 Unplug and then re‑plug the power base into the electrical power source. 5 Within 10 seconds, press the LEARN button on the remote control for 2 seconds. The two outside massage lights will flash twice and beep twice to indicate programming is successful. Decrease foot massage Z GRAV BASE FUNCTION Learn botton Massage lights Press and hold to raise foot section. Head down Press and hold to lower head section. Increase foot massage The first time you use the remote control specific to massage and elevation features, you must assign it to the power base. MASSAGE FUNCTION Foot down button Press and hold to lower foot section. TV/PC button Press to select “TV/PC viewing” position. 10 MIN 20 MIN 30 MIN HEAD TIMER/ ALL OFF FOOT HEAD FOOT HEAD FOOT HEAD FOOT Z GRAV Head & foot massage Press to turn head and foot massage on simultaneously. hold to scroll 6 levels of intensity. BASE FUNCTION Switch in center position ATMOS - USER GUIDE 39 2/11/2016 11:04:18 AM 5.8 Power base massage functions 5.9 Power base elevation functions CONTROLLING MASSAGE SETTING CONTROLLING ELEVATION SETTINGS The top half of the button panel is dedicated to controlling the massage settings. The bottom half of the button panel is dedicated to controlling the elevation settings. MASSAGE FUNCTION 1 Press TIMER/ALL OFF button to turn the massage on at the lowest intensity. 2 To activate both the head and foot massage features, select the button directly below the TIMER/ALL OFF button. Continue to hold to access 6 different levels of massage intensity. 3 Press and hold HEAD buttons located top left, to increase or decrease massage intensity at the head of the bed. Press and hold FOOT buttons located top right, to increase or decrease massage intensity at the foot of the bed. 10 MIN 20 MIN 30 MIN HEAD TIMER/ ALL OFF FOOT HEAD FOOT HEAD FOOT HEAD FOOT MASSAGE FUNCTION 1 Start by selecting a position from the 4 pre‑sets provided: 3 buttons with an illustration of the position (FLAT at the top; RELAX to the left, and TV to the right) and the Z GRAV button. 2 Fine‑tune the angle at the head or foot by holding down the HEAD and FOOT buttons located above preset buttons. 10 MIN 20 MIN 30 MIN HEAD TIMER/ ALL OFF FOOT HEAD FOOT HEAD FOOT HEAD FOOT Z GRAV Z GRAV BASE FUNCTION BASE FUNCTION 4 To turn massage off, press TIMER/ALL OFF button 4 times, or hold down until the massage stops. SETTING THE MASSAGE TIMER 1 40 Hold down the TIMER/ALL OFF button to set massage duration (10, 20, or 30 minutes). The LED will light up to indicate length of massage duration, if set. Massage will automatically turn off after 10 minutes if no time set. ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 40-41 ATMOS - USER GUIDE 41 2/11/2016 11:04:19 AM Atmos™ care & optimal use 6.1 Selecting linens CLIMATE CONTROL 6 42 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 42-43 To function properly, your Atmos™ mattress requires optimal air flow, unhindered by surface linens. • It is not recommended to use a mattress pad. It can block air flow. • If using a bed skirt, you must cut precise holes in it for the plastic tubes to pass through. • A dust ruffle must have at least 2 inches of clearance from the floor. PRECAUTIONS When changing sheets, it is possible that mattress corners lift and dislodge the plastic air tubes placed between the power base and the mattress. To be sure tubes are properly positioned, gently lift one corner of the mattress at a time to confirm the fit is snug and tubes are secure. The mattress should lie flat and all edges align perfectly. ATMOS - USER GUIDE 43 2/11/2016 11:04:19 AM 6.2 Cleaning 6.3 Transporting the bed To keep your mattress clean, vacuum frequently or sweep lightly with a non‑metallic stiff bristle brush to remove dust and grime. Whether you’re moving your household belongings yourself or hiring an expert, the Atmos™ requires special handling and careful consideration during disassembly and transport. When cleaning a spill, blot immediately to remove spilled material. Clean spots or stains from the outside to the middle of the affected area to prevent circling. Use a professional furniture cleaning service when an overall soiled condition is apparent. Spot clean when necessary using a mild, water‑based shampoo or foam upholstery cleaner. Pretest a small, inconspicuous area before proceeding. Do not over wet. Do not use solvents to spot clean. Do not attempt to dry clean, machine wash the cover or use hot water extraction or steam cleaning methods. 1 Two people are required to handle the mattress at all times. 2 Remove the mattress by lifting it directly up and off the power base and rest it on its side on the floor. Do not slide the mattress over the plastic tubes. 3 To release and remove the 4 tubes, locate the tab that holds each in place at the power base, and gently depress the tab using a flat‑head screwdriver. Place these in a safe location; they are essential when re‑assembling the bed. 4 Unplug the wires that connect the MCU and the HUB to the power base. You may want to bundle or somehow contain the wires so that they are easy to locate when re‑installing the bed. 5 Unplug the power cord connecting the power base to the surge protection device and the power outlet. 6 Wrap the mattress and power base in a bag or other protective packaging to prevent soiling. 7 Gather and package the cords, 2 remotes, 4 tubes, and the instruction manual together for easy access. 8 To reassemble the Atmos™ at the new location, follow the instructions in this manual under Installation. 44 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 44-45 ATMOS - USER GUIDE 45 2/11/2016 11:04:19 AM Warranty claims and part replacement 7.1 Warranty claims and in home service requests How do I get warranty service? 7 46 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 46-47 If you are having a problem that you think is covered by the Atmos™ warranty, please contact Mattress Firm’s Customer Service Center by calling 1 888-7128667 from Monday to Friday between 8am and 4pm Central time, or email us at [email protected], or send a letter by mail to: 5815 Gulf Freeway, Houston, TX 77023. In order to have your warranty claim validated, make sure you have in hand, or include, your proof of purchase or receipt and the model number. 7.2 Part replacement What do I do if I break or lose my remote? You can purchase a replacement remote directly from Mattress Firm. Call their customer service center at 1 888-712-8667 from Monday to Friday between 8am and 4pm Central time, or email us at [email protected], or send mail to 5815 Gulf Freeway, Houston, TX 77023. ATMOS - USER GUIDE 47 2/11/2016 11:04:19 AM Troubleshooting 8.1 Power base My bed is making a lot of noise. 8 48 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 48-49 If the noise is not extreme, and the power base is placed on a hard surfaced floor, trying laying carpet pieces or rubber caster cups under each leg. Check that the power base’s leg extensions are tightened firmly. If the noise has increased noticeably or appeared suddenly, the problem could be a technical one. Start by verifying that the power base isn’t positioned against a wall, nightstand, or other object that may cause vibration or noise. Make sure there is nothing under the power base that could cause noise during operation. If this is not the case, the problem could be mechanical. Start by isolating which function is producing the noise. To do so, turn the system off at the Main Control Unit. Wait 30 seconds and turn it back on. Using your remote, test one function at a time by activating it and listening for the noise. Be sure to disengage one function before proceeding to the next. If you require our technical assistance, call customer support service at 1 800-888-3087. The head of the bed is elevated and won’t return to the flat position. First, make sure the head of the bed isn’t too close to the wall. The base may be obstructed by a sheet or other object that has dropped between the power base and the mattress. Lift the mattress gently, being careful not to bend it, and check for an obstruction, and if possible remove the obstruction. The elevation feature is stuck due to a power outage. 1 Unplug the power base from the power outlet. 2 Locate the power down box and install 2 9‑volt batteries (not included). Gently press in and push down on the battery compartment door to remove it. ATMOS - USER GUIDE 49 2/11/2016 11:04:19 AM 3 Unplug the electrical feed cord from the power console and plug it into the power down box. 4 Wait 10 seconds, then press the FLAT button on the remote control until the base is in the level position. 5 Remove the batteries from power down box. 6 Plug the power cord back into the console. Once power is restored, you can resume normal elevation operation. The elevation remote control appears to be on and lights are working, but the power base isn’t responding. 1 Make sure the power cord is plugged into a working, grounded electrical outlet. 2 Test the outlet by plugging in another appliance you know works. We recommend that you use a surge protection device. The power base is not responding to commands from the remote. 1 Follow the steps to program the remote control on page 37. 2 The problem could be electrical. Unplug the power cord from the outlet, wait 30 seconds and plug it back in to reset electronic components. 2 Make sure the power base is not positioned against a wall, nightstand, or other object that can cause vibration or noise. If it rests in a bed frame, see if the massage motors are causing the bed frame or its components to vibrate. 3 If the power base is set up on hard surface flooring, place carpet pieces or rubber caster cups under each leg. If your power base becomes inoperable or you would like to request in home service, please contact: Leggett & Platt, Incorporated, PO Box 668, Lexington, North Carolina 27293 Toll free phone: 1.800.888.3078 Online: lpadjustablebases.com Email: [email protected] 8.2 Power base remote 3 Check if the surge protection device or electrical outlet is defective by plugging in another working appliance. Also, the circuit breaker may be tripped. Check electrical service breaker box to verify. The remote control will not light up. The head or foot section of the bed rises, but will not return to the FLAT position. The remote does not work. Elevate the power base and check if there is an object obstructing the mechanisms, and if so, remove it gently. Also, ensure the head of the bed is not too close to the wall. 1 There is excessive motor noise when the massage feature is active. 3 The remote may need to reconfigure. Replace batteries and re‑link to the power base (see page 41). 1 50 Use the remote control to elevate the head or foot of the bed a bit to realign mechanisms with the support platform. ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 50-51 Try replacing the batteries in the remote control. Make sure you are using the correct remote for the appropriate feature and that control is assigned to the correct side of the bed (see page 41). 2 Check if the batteries need to be replaced. ATMOS - USER GUIDE 51 2/11/2016 11:04:19 AM 8.3 Climate control 3 Attempt to activate the feature settings in question. One or neither sides of bed are working. 5 If the fault code remains, please contact customer service at 1 888‑712‑8667. 1 Check to see that cords are firmly plugged into the MCU and the HUB and that power switches are on. 2 Unplug the power cord from the outlet, wait 30 seconds and plug it back in to reset electronic components. 3 Check if the surge protection device or electrical outlet is defective by plugging in another working appliance. Also, the circuit breaker may be tripped. Check electrical service breaker box to verify. 4 If a fault code appears onscreen, write it down and unplug the power cord for 30 seconds. Plug in to reset electronic components and power to the MCU and the HUB. 5 Check to see if one of the tubes between the mattress and the power base has become dislodged by carefully lifting one corner of the mattress at a time, and scanning visually. 6 Check to see if there are any obstructions between the outlets and within power base mechanisms. 7 If your problem is not resolved please contact Mattress Firm customer service at 1 888‑712‑8667 to set up in home technical support. The bed isn’t working and a code appears onscreen. The MCU and the HUB are designed with a set of pre‑programmed fault codes to help identify causes of operational issues. 1 If a fault code appears on the MCU or HUB screen, write it down. 2 Turn the MCU off using the main power switch located at its back. Wait 30 seconds, turn the main power switch back to the on position. 52 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 52-53 4 If no fault code appears, the problem has been resolved. If the same or a new fault code appears, check that all connection are secure and repeat steps 1 to 3. Heating or cooling performance on one or both sides of the bed seems weak or unevenly distributed. 1 Check to see if one of the tubes between the mattress and the power base has become dislodged by carefully lifting one corner of the mattress at a time, and scanning visually. 2 Verify that the MCU is located in a well‑ventilated, dry location. 3 Ensure there are no obstructions under the bed limiting inlet airflow. 4 If using a dust cover, be sure that holes have been cut in the surface covering the tube holes to allow for air flow. See page 45 to learn how to modify a bed skirt. 5 Verify that there are 2 inches of clearance under the bed and that no items are stored there. 6 Be sure you are using an approved mattress cover. Using a waterproof or non‑breathable cover will obstruct air flow. 7 Ensure that there are no obstructions between the outlet of the fan at the tube and the underside of the mattress. 8 Check to see if COOL icon on the MCU screen is blinking. If so, your system is operating in HUMIDITY MODE with reduced performance. This is a preset function that ensures condensation from excessive humidity levels does not damage the system. Reduce humidity levels to restore full capacity operation. 9 If your problem is not resolved please contact Mattress Firm customer service at 1 888‑712‑8667 to set up in home technical support. ATMOS - USER GUIDE 53 2/11/2016 11:04:19 AM One or both sides of the bed turn off while in use. Please follow the following trouble shooting steps: 4 Ensure that there are no obstructions between the outlet of the fan at the tube and the underside of the mattress. 1 5 Verify MCU is located in a well‑ventilated, dry location. Verify that the power switch is in the ON position 2 Verify all cords are firmly plugged into back of MCU 3 One of the tubes may be improperly inserted between mattress and foundation. Check by lifting corners to verify tubes are inserted. 6 To schedule in home service call our technical customer support service at 1 888‑712‑8667. The bed is slow to respond to changes in heat and cool settings. Please follow the following trouble shooting steps: 1 Pre‑condition the bed by turning on 30 minutes prior to getting into bed. The bed should be covered for insulating purposes. Use SHORT CUT KEY operation on the remote to start pre‑conditioning. This is done by holding either the up arrow for 2 seconds for heat, or down arrow for 2 seconds for cool. Or, you may operate your mattress set using the app for IOS and Android devices. 8.4 Climate control remote The remote control will not light up. Try replacing the batteries in the remote control. The remote does not work. 1 Make sure you are using the correct remote for the appropriate feature and that control is assigned to the correct side of the bed (see page 30). 2 Check if the batteries need to be replaced. 3 The remote may need to reconfigure. For the temperature remote control, press and hold the POWER button for 5 seconds. Replace batteries and re‑link to the MCU. 54 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 54-55 ATMOS - USER GUIDE 55 2/11/2016 11:04:19 AM Warranty 9.1 Atmos™ mattress LIMITED WARRANTY & CARE INSTRUCTIONS 9 56 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 56-57 Thank you for your recent purchase of an Atmos™ sleep system manufactured by Sherwood Bedding. Your mattress and matching foundation have been engineered to provide one of the finest sleep systems available. CARE INSTRUCTIONS The following care instructions can help preserve your warranty rights: •King and Queen mattress sets must be supported by an appropriate frame having: (i) a rigid center bridge bar with a center leg supporting it directly to the floor, and (ii) at least 5 legs or 5 equally spaced hardwood cross‑slats. • When moving, carton your mattress and transport it on its side. • Do not remove the law tag or label containing the model name. • Do not bend, stand or jump on the mattress. • Do not use cleaning fluids on the product. • Do not smoke in bed or expose the mattress to open flame or fire*. HOW LONG IS THE WARRANTY PERIOD? The Warranty Period commences on the date of purchase shown on your sales receipt and carries a 10 Year Non‑Prorated Warranty. WHAT IS COVERED BY THIS WARRANTY? If a defect occurs during the Warranty Period, Atmos™ (manufactured by Sherwood Bedding) shall, at its discretion, repair or replace your mattress or foundation after a complete inspection and determination that the damage is a result of a manufacturing defect during normal use. Transportation costs of the product to and from the store or factory, as applicable, are not covered by this Limited Warranty and are the responsibility of the purchaser. If the identical product is not available, the manufacturer may substitute a product of comparable value. In the event of repair or replacement, the Warranty Period shall continue from your original purchase date. HOW TO MAKE A WARRANTY CLAIM ATMOS - USER GUIDE 57 2/11/2016 11:04:19 AM If you discover a defect in your mattress or foundation, please contact Mattress Firm’s Customer Service Center by calling 1 888-712-8667. A copy of the original bill of sale is needed to determine the original date of purchase and the Purchase Price. The label containing the model name and the law label must be attached to identify the bedding and validate this Limited Warranty. You must be the original purchaser of the product for this Limited Warranty to be valid. WHAT IS NOT COVERED BY THIS WARRANTY? •Any electrical and mechanical components are warranted directly by the manufacturer(s) of said components (please refer to the Atmos™ User Manual for further detail). •Claims made by anyone other than the original purchaser of the product. •Claims made outside the United States. •Structural damage from using an improper bed frame (see Care Instructions). •Structural damage from not using the mattress in conjunction with a matching foundation or equivalent (see 1633 law label affixed to mattress for matching foundation(s)). •Burned, stained or soiled fabric, even if the product is defective. •Damage due to abuse such as bending, or standing or jumping on the mattress. •Comfort or firmness preference of the product. •Sheet fit. •Mattress fabric. •Sagging or body impressions less than 3/4”. Sagging or body impressions less than the amounts indicated are caused by the natural compression and settling of quality upholstery materials and are not considered a manufacturing defect. They are an indication that the upholstery layers are conforming to your body’s individual contours. •Floor models, bedding sold “As‑Is”, or bedding purchased from second hand parties, non‑retail establishments or received as a promotional item. •Replacement of a non‑defective piece in the sleep set because the matching piece is defective. •Corner guards. •Transportation costs of the product to and from the store or factory, as applicable. ANY AND ALL IMPLIED WARRANTIES ON THIS PRODUCT, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL NOT EXCEED IN DURATION THE TERM OF THIS LIMITED WARRANTY. THE SERVICE TERMS STATED IN THIS LIMITED WARRANTY SHALL BE THE CONSUMER’S SOLE AND EXCLUSIVE REMEDY IN THE EVENT OF PRODUCT FAILURE DURING THE WARRANTY PERIOD. SHERWOOD SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT OR INABILITY TO USE THIS PRODUCT, OR FOR THE BREACH OF THIS OR ANY OTHER EXPRESS OR IMPLIED WARRANTY. This Limited Warranty is valid only in the United States and gives you specific legal rights that may vary from state to state. 58 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 58-59 ATMOS - USER GUIDE 59 2/11/2016 11:04:19 AM * Your product meets the requirements of the Federal Flammability Standard, 16 CFR 1633, when your mattress is used alone or with one of the foundations specified on the 1633 law label affixed to your mattress. Although your product meets federal flammability standards, its flame resistance may be 9.2 Power base impaired if any of the following occur: a non‑matching mattress and foundation are used together; the outer cover of the mattress or foundation is damaged, torn or punctured; or mattress handles are torn from the side of the mattress. 1 YEAR, 3 YEAR AND 20 YEAR LIMITED WARRANTY In this warranty: “Adjustable base” and “Power base” means the adjustable base foundation sold by L&P to the dealer. The “adjustable base” does not include the mattress. “L&P” means Leggett & Platt, Incorporated. “Purchaser” and “You” both mean the consumer who is the original purchaser of this adjustable base made by L&P. This warranty is not transferable. “Warranty Commencement Date” means either (i) the date You purchased a new and unused L&P adjustable base or (ii) the date of manufacture of this adjustable base if You purchased an L&P adjustable base that has been used as floor or display model. L&P warrants this adjustable base to You on the terms and over the reducing periods of time set out below. All warranty claims require notice from You to be given to L&P in the manner set out below, and to be received by L&P inside the applicable warranty time period. 1ST YEAR FULL WARRANTY For the first year from the Warranty Commencement Date, your adjustable base is warranted against non‑excluded defects in L&P’s workmanship or materials. During the first year from the Warranty Commencement Date, L&P will repair or replace (at no cost to You) any defective adjustable base part, and L&P will pay all authorized labor and transportation costs associated with the repair or replacement of any parts found to be defective. 2ND & 3RD YEAR LIMITED WARRANTY During the second and third year from the Warranty Commencement Date, L&P will replace any adjustable base part found to be defective and not excluded by this warranty. You are responsible to pay all service and transportation costs related to the costs of receiving and installation of the new part. 4TH YEAR TO END OF 20TH YEAR LIMITED WARRANTY Starting in the fourth year from the Warranty Commencement Date and through to the end of the 20th year from the Warranty Commencement Date, L&P will replace steel and mechanical base parts found to be defective and not excluded by this warranty. This warranty does not cover any electronics, electrical components, drive motors or massage motors. You are responsible to pay all service and transportation costs related to receiving and installation of the new part and a portion of the cost of the replacement steel and mechanical part, based on the number of months that the base has been owned by you since the fourth anniversary of the Warranty Commencement Date. By the end of the 20th year, no portion of the replacement cost is covered by L&P. You will be required to pay 1/17th of the then current replacement cost of the part multiplied by the number of years past the third year from the Warranty 60 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 60-61 ATMOS - USER GUIDE 61 2/11/2016 11:04:19 AM Commencement Date. This portion is calculated using the following formula: Cost of the part divided by 17 [being the number of years in years 4 to 20 inclusive], multiplied by the number of years you have owned the base since the end of the first 3 years. For example, if you make a claim for a part eligible for this warranty in the 5th year since the Warranty Commencement Date, you would be responsible for paying: $100 part cost divided by 17, multiplied by 2 = $11.76. ADDITIONAL TERMS AND CONDITIONS This warranty requires notice to be given to L&P of any claim for repairs or replacement parts. EXCLUSIONS: This warranty does not apply; (a) to any damage caused by You; (b) if there has been any repair or replacement of adjustable base parts by an unauthorized person; (c) if the adjustable base has been mishandled (whether in transit or by other means), subjected to physical or electrical abuse or misuse, or otherwise operated in any manner inconsistent with the operation and maintenance procedures outlined in the Owner’s Manual and this warranty; (d) to damage to mattresses, fabric, cables, electrical cords or items supplied by dealers (contact the dealer for warranty information on these items); (e) if there has been any modification of the adjustable base without prior written consent by L&P or (f) to costs for unnecessary service calls, including costs for in‑home service calls solely for the purpose of educating You about the adjustable base or finding a satisfactory power connection. This warranty will be void if either the recommended weight restriction is not followed (refer to the advisory section of the Owner’s Manual) or You sell or give or transfer the base to another person. Any repairs to or replacement to Your adjustable base or its components under the terms of this limited warranty does not extend the applicable warranty from the Warranty Commencement Date. This time limitation may not apply in some jurisdictions, including the Province of Quebec. The decision to repair or to replace defective parts under this warranty shall be made, or cause to be made, by L&P at its option and in its sole discretion. Repair or replacement shall be the sole remedy of the Purchaser. There shall be no liability on the part of L&P for any special, indirect, incidental, or consequential damages or for any other damage, claim, or loss not expressly covered by the terms of this warranty. This limited warranty does not include reimbursement for inconvenience, removal, installation, setup time, loss of use, shipping, or any other costs or expenses. L&P and its service technicians will not be responsible for moving furniture or any other items not attached to the adjustable base in order to perform service on the adjustable base. It is the sole responsibility of You to provide adequate space and accessibility to the adjustable base. In the event that the technician is unable to perform service due to lack of accessibility, the service call will be billed to You and the service will have to be rescheduled. L&P makes no other warranty whatever, express or implied, and all implied warranties of merchantability and fitness for a particular purpose are disclaimed by L&P and excluded from this agreement. Some American States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to You. This warranty gives You specific legal rights, and the You may also have other rights, which may vary from jurisdiction to jurisdiction. This warranty is valid in all 50 American States, the District of Columbia, Puerto Rico, and the 10 Provinces and 3 Territories of Canada. 62 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 62-63 ATMOS - USER GUIDE 63 2/11/2016 11:04:19 AM 4.3 • Connect power sources: installation SET UP THE POWER BASE SLEEP SYSTEM We recommend at least two people handle moving the power base. 1 Remove the hardware box. Cut the zip‑tie and remove the mattress retainers. 2 Install the 4 legs by screwing each into the outer tapped hole at the corners of the power base frame. Do not attempt to screw legs into any other inserts as this will cause damage. 3 Remove and extend out power brick from the protective packaging. 4 Plug one end of electrical feed cord into power brick and plug the other end into the input voltage port of the control box, if not factory attached. Plug one end of electrical power cord into power brick and the other end into a working, grounded electrical outlet. Note: An electrical surge protection device is recommended (not included). 5 Connecting the Atmos™ App HUB: • Atmos™ is designed to work with Bluetooth technology, check with your local retailer to see if the Atmos™ App is available. 64 ATMOS - USER GUIDE MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 64-65 ‑ Locate the control box on the underside of the foundation. ‑ Plug one end of the power chord into the HUB and other side into a power outlet. ‑ Verify that none of the cords are folded, crossed, pinched, or interfering with elevation or other power base mechanics. 6 Carefully rotate the power base over to position the base so it is resting on its legs. Remove the packaging from the base frame. 7 Install the 4 mattress retainers at the corners of the power base by placing retainer ends into the holes with grommets. Press down to ensure that the bottom of the retainer lies flush against the power base. 8 Install batteries in power base remote control. Briefly activate all functions of the base with the remote control to verify all features are in working order. If base does not operate, refer to the Troubleshooting section of this manual. MASSAGE FUNCTION 10 MIN 20 MIN 30 MIN HEAD TIMER/ ALL OFF MASSAGE FUNCTION 10 MIN 20 MIN 30 MIN FOOT HEAD TIMER/ ALL OFF FOOT HEAD FOOT HEAD HEAD FOOT HEAD HEAD FOOT HEAD FOOT FOOT FOOT Z GRAV Z GRAV BASE FUNCTION BASE FUNCTION 9 Lay the mattress on top of the power base, the mattress should lie flat and all edges align perfectly. ATMOS - USER GUIDE 65 2/11/2016 11:04:19 AM FOR MORE INFORMATION VISIT www.atmosbed.com CALL 1 888‑712‑8667 (1 888-71-ATMOS) EMAIL [email protected] MAT11703 ATMOS_User Guide_Print-Edit_V2.indd 66 2/11/2016 11:04:19 AM
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