Oakland Police Department Bureau of Services Personnel Division Annual Report 2012 Annual Report- 2012 Personnel Division Table of Contents I. Section Functions / Responsibilities.......................................................................... 3 II. Staffing ...................................................................................................................... 3 III. Fiscal Management.................................................................................................... 4 IV. Training Received .................................................................................................... 4 V. Significant Accomplishments.................................................................................... 5 VI. Performance Data ...................................................................................................... 5 VII. Other Performance Data ............................................................................................ 6 VIII. Plans and Goals ......................................................................................................... 7 Page 2 of 9 Annual Report- 2012 Personnel Division Section Functions / Responsibilities The Personnel Division consists of the Personnel Section, including the Payroll Unit, the Medical Unit and the Recruiting & Background Investigations Unit. The division is responsible for all personnel activities, payroll, recruiting and background investigations and the medical aspects of the agency. On June 8, 2012, the Parking Control Unit was transferred from the City of Oakland, Finance and Management Agency to the Oakland Police Services Agency. The result of the transfer added an additional 75 temporary and permanent staff to be included in the daily processing of personnel-related matters including payroll processing and managing of existing workers’ compensation claims. The Personnel Section consists of the personnel and payroll activities of the Agency. The section is responsible for maintaining and updating approximately 1,000 active personnel files and the files of all ex-OPD employees. Among other responsibilities, the Section processes and monitors bilingual test requests; processes annual salary step increases; tracks badge assignment and inventory; generates personnel rosters; handles the initial processing of all new employees and the final checkout for separating employees; facilitates movement and transfer of members and employees, maintaining records in the Personnel Database system that feeds and updates iPAS; monitors and updates Telestaff; maintains filled/vacancy records and position control reports and coordinates the Department’s promotional considerations. The Personnel Section also maintains the Sworn Transfer Book, coordinates and tracks the performance appraisals, responds to personnel surveys, Public Records requests and verifications of employment. The Payroll Unit is part of the Personnel Section and is responsible for handling all aspects of payroll for the 1,000+ employees. The workload includes input of the weekly timecards, process of payroll corrections and adjustments, request initial and annual uniform allowances, sort and disperse the check advices, research and respond to payroll questions from employees and auditors as well as all other payroll related work. The Medical Unit manages the workers’ compensation program; processes and tracks all injury reports, maintains medical files, administers payroll for injured members/employees; coordinates disability retirements; manages the Transitional Assignment program to return injured workers to limited duty whenever possible; tracks FMLA requests, and schedules ergonomic workplace evaluations. This unit tracks on duty injuries and creates and maintains a Workers’ Compensation plan for the Agency. The Recruiting and Backgrounds Unit is responsible for actively recruiting, hiring and developing qualified candidates who advance the goal of Oakland Police Department, the community, safety and communication channels to maintain a high quality of life in Oakland. The main function of the unit is to maintain constant flow of information to the public concerning employment opportunities within the Police Department; coordinating the extensive selection processes for Police Page 3 of 9 Annual Report- 2012 Personnel Division Officers/Trainees and other civilian positions and conduct extensive background investigations on perspective members and employees for hire. Personnel Division Staffing Classification Police Services Manager I Support Services Supervisor Administrative Analyst II Administrative Analyst I Police Records Specialist Storekeeper II Payroll Clerk III Payroll Clerk II Police Personnel Operations Specialist Police Officers Authorized FTE 1 1 4 1 2 1 1 3 1 5 Actual FTE 1 1 4 1 2 1 1 3 1 5 Vacancies (+/-) - At the end of 2012, the Personnel Division staff composed of the following: Personnel Division Personnel Section Medical Unit Recruiting & Background Investigations Unit Police Services Manager I Police Records Specialist Support Services Supervisor Administrative Analyst II Administrative Analyst II Administrative Analyst I Police Records Specialist Storekeeper II Payroll Personnel Clerk III Payroll Personnel Clerk II Payroll Personnel Clerk II Payroll Personnel Clerk II Administrative Analyst II Administrative Support Cee Belue Keith Wilson Penny Ha Jennifer Foster Apryl Belland-Smith Cynthia Jay Fe Hanson Tom Jones Leticia Gonzalez Elizabeth Simmons Monica Carnes Jean Lin Jennie Lim Temp Police Personnel Operation Specialist Administrative Analyst II Police Officer Police Officer Police Officer Police Officer Police Officer Antone Hicks Janet Yan Juan Sanchez John O'Reilly Sly Brewster Wendy Rae Panya Sawan Page 4 of 9 Annual Report- 2012 Personnel Division Fiscal Management 106210 O&M Personnel Overtime TOTAL 106610 O&M Personnel Overtime TOTAL Budget Appropriations $282,721 $547,661 $13,470 $843,852 Actual Annual Expenditures $268,957 $856,116 $28,599 $1,153,672 Difference $13,764 ($308,455) ($15,129) ($309,820) Budget Appropriations $121,001 $573,729 $6,980 $701,710 Actual Annual Expenditures $102,279 $794,831 $94,519 $991,629 Difference ($221,102) ($87,539) $9,661 ($298,980) Overspending in labor for the division resulted in filling two (2) Payroll Personnel Clerk II vacancies, two (2) Administrative Analyst II vacancies (Personnel Section & Medical Unit) and adding additional resources to the Recruiting & Background Investigations Unit for the purpose of the planned Police Officer Trainee Academies. Training Received by Staff The Personnel Division staff is in compliance with all required training: • All members are in compliance with NSA and DMS training • All certified background investigators attended the annual POST background training. • PPOS completed the POST training and is now a certified background investigation. • PPOS completed the Notary certification. Significant Accomplishments • • • • • • • Maintain full compliance of NSA Tasks 19, 23, 44 and 46. Rolled out Self Service Timekeeping to all civilian and executive sworn level classifications within OPD; Replaced the antiquated identification card system for a new upgraded system; Jointly worked with DHRM to streamlined the personnel requisitions and examination process New contracts for the mental behavior vendors - Michael Palmertree (all members) and MHN (sworn members only). Maintained accurate Transfer and Order of Merit information; Hired a dedicated Administrative Analyst II for the OPD Medical Unit. This staff member monitors employees who are off of work or on light duty and Page 5 of 9 Annual Report- 2012 Personnel Division • • • • • • • • • ensures up-to-date medical slips are submitted in a timely manner. Transitional assignments are assigned as soon as the employee is released to light duty and those assignments are rotated when the 90 days are up. Held two (2) Health Fairs – One for flu shots and tips for preventing the flu or to stop the spread of flu that was done in conjunction with the Oakland Fire Department and Public Works. One to promote healthy eating exercises, etc. Submitted the required report in response to the OSHA abatement that included rolled out of training, incorporated annually and approval to purchase two (2) OSHA approved respiratory masks for field personnel. Successfully initiated the recruiting activities for the hiring of sworn members and attended the following recruiting events: 2012 Veteran's Career Fair African Methodist Episcopal Church Block Party ALCO Diversity Employment Day ALCO Independent Living Skills Program Career Night Location Center for Elders Independence Health Fair City of Oakland Career Day Diversity Fair Centre Concord Lockwood Gardens Career Fair LPS College Park School Career Fair McClymonds High School Career Fair Oakland Police Department 1st Annual Open House Oakland PRIDE Parade T. Lawson Foundation Family Day Willie Wilkins Park Event Successfully fill the first academy since 2008, 166th Academy. Initiated and conducted monthly practice Physical Ability Test Initiated and conducted seminar/workshops for: o Women/Policing in Oakland Seminar o Selection Process Seminar Ensured all units within the department are in compliance with the Department of Justice background requirements. Hired an Administrative Analyst II dedicated to the OPD Medical Unit. This staff member monitors employees who are off of work or on light duty and ensures up-to-date medical slips are submitted in a timely manner. Successfully implemented a Transitional Assignments program to assigned employee medically released to light duty into modified duty assignments and ensure rotation every 90 days when possible. • Performance Data In 2012, the Personnel Division: • Processed the following sworn promotions: Page 6 of 9 Annual Report- 2012 Personnel Division • • • • • • • • Date Member Rank 2/1/2012 2/4/2012 2/4/2012 9/1/2012 9/1/2012 9/1/2012 12/22/2012 12/22/2012 12/22/2012 12/22/2012 10/13/2012 10/13/2012 10/13/2012 10/13/2012 10/13/2012 10/13/2012 10/13/2012 10/13/2012 10/13/2012 10/13/2012 10/27/2012 10/27/2012 10/27/2012 Jordan, Howard A. Toribio, Anthony G. Whent, Sean C. Williams, Sharon J. Chan, Robert D. Lewis, Eric D. Joshi, Nishant Walker, Steven L. Wehrly, Brandon Wingate, Randell D. Griffin Jr., William L. Lau, Wilson W. Mendoza, Angelica Neri, Seth D. Nguyen, Hamann D. O'Connor, Charles Oliver, Mildred L. Rhoden, Mark Shavies, Frederick W. Small, Jr., Tyman E. Haney, John E. Reed, Byron Tom, Jeffrey E. Chief of Police Assistant Chief of Police Deputy Chief of Police Captain of Police Lieutenant of Police Lieutenant of Police Lieutenant of Police Lieutenant of Police Lieutenant of Police Lieutenant of Police Sergeant of Police Sergeant of Police Sergeant of Police Sergeant of Police Sergeant of Police Sergeant of Police Sergeant of Police Sergeant of Police Sergeant of Police Sergeant of Police Sergeant of Police Sergeant of Police Sergeant of Police Processed 105 new hires Processed 104 separations due to retirements/resignations Processed approximately 6,500 payroll adjustments. Background Investigations processed and completed: Sworn - 420 Civilian - 188 Tested 1,500 POT applicants. Processed 22 disability retirements Held two (2) Health Fairs – one for flu shots and tips for preventing the flu or to stop the spread of flu, healthy eating, exercises and mental health, and the second in conjunction with Oakland Fire Department and Public Works. Successfully responded to the OSHA Abatement report a. Establish a Contagious Disease program b. Establish lesson plan and incorporated into the annual CPT for field personnel c. Obtained approval to purchase the OSHA approved masks (P100 and N95) for field personnel. Page 7 of 9 Annual Report- 2012 Personnel Division Other Performance Data A review of the Personnel Division employees’ performance data, including uses of force, discharges of firearms, personnel complaints, vehicle pursuits, and vehicle collisions, showed no patterns of behavior needing corrective action. Plans and Goals The Personnel Division plans and goals for 2013 are to improve customer services, to serve as a subject matter expert to the internal customers in relation to recruiting, personnel and medical inquires and promptly provide service to customers: • • • • • • • • • • • • • Maintain compliance with all Negotiated Settlement Agreement training requirements; Improve the controls to process accurately and timely payroll charged to Measure Y; Maintain full compliance with NSA Tasks 19, 23 & 46; Continue to work with vendor to identify and streamline process to update records in Telestaff; Continue to work with DHRM to minimize vacancies through the timely submission of personnel requisitions and examination requests; Enhance the Personnel Database to incorporate certain functionality that will streamline and reduces the manual entry required during annual watch change; Develop Standard of Operating Procedures and roll out self-service time reporting to all OPD Divisions; Process all member/employee transactions accurately and timely; and Succession planning for supervisor/manager level positions Enhanced and broaden newly hired front line Supervisor training with coaching/feedback and customer service modules Implement self service time to entire OPD organization Improve Medical Unit processes; ensuring prompt service for on-the-job injuries, return to work program and increase employee, supervisor and command staff training. Increase efforts for promoting preventive measures to reduce on-line injury and increase wellness. o Health Fairs – October timeframe - before the flu season consisting of flu shots as well as other health monitoring services, blood pressure, blood sugar testing, BMI (Body Mass Index) measuring, etc. This will be done in conjunction with the Fire Department and Public Works Agency. A second one will be held during the springtime that focus on healthy eating, exercising, ergonomic tips and desk exercises to prevent work injuries, such as carpal tunnel, strains and reduce adverse reaction affects and to provide resources to promote healthy mental health. o Distribution of Information – Posters and signs around the work areas or e-mails providing employees with tips on avoiding the flu; Page 8 of 9 Annual Report- 2012 Personnel Division • • • • • • • resources for seeking help when feeling adverse reactions; notices from local fitness centers of yoga and dance classes or membership discounts; reminders of services provided by MHN (for sworn) and Claremont (for non-sworn) which extends to childcare and eldercare assistance, financial services, legal services, and other daily living services. Transition to an on-line background investigation process Recruit and hire candidates for the 167th and 168th academies Improve processes and provide quality background investigations through ongoing training. Continue establishing relationships with the community, local educational establishments and faith based organizations to increase applicant pool Maintain an ongoing pool of qualified candidates for the positions of Police Officer, Dispatcher and Police Cadet. Attend available POST approved courses dealing with both background investigations and methods of recruiting that are offered throughout the year. Attend recruiting opportunities that increase the pool of female, Oakland resident and selective language candidates. Page 9 of 9
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