MHS Speaker Series 25 January 2017
FREQUENTLY ASKED QUESTIONS
IT IS 09:45 A.M. AND I AM NOT ABLE TO LOG ON TO ADOBE CONNECT (AM SESSION)
https://ldd.adobeconnect.com/mhsjan2017am/
Adobe Connect will block all potential visitors prior 9:50 a.m. (ET) on the MHS Speaker Series event
day. Participants are blocked so that the DCoE External Professional Development & Education
Team can complete final technical checks. At 9:50 a.m. (ET), the Adobe room will open to
participants. The event is scheduled to begin at 10:20 a.m. (ET).
IT IS 12:15 P.M. AND I AM NOT ABLE TO LOG ON TO ADOBE CONNECT (PM SESSION)
https://ldd.adobeconnect.com/mhsjan2017pm/
Adobe Connect will block all potential visitors prior 12:25 p.m. (ET) on the MHS Speaker Series event
day. Participants are blocked so that the DCoE External Professional Development & Education
Team can complete final technical checks. At 12:25 p.m. (ET), the Adobe room will open to
participants. The event is scheduled to resume at 12:55 p.m. (ET).
I AM UNABLE TO ACCESS ADOBE CONNECT:
Session 1: 10:10 a.m. - 11:50 p.m.
 If you experience difficulty accessing Adobe Connect, please try the following
https://ldd.adobeconnect.com/mhsjan2017am/?launcher=false/
 If you are still unable to access the webinar, please go to the resource page at
https://ldd.adobeconnect.com/mhsjanuary2017/event/registration.html, download the slides and listen
via the phone.
Session 2: 12:55 p.m. - 2:25 p.m.
 If you experience difficulty accessing Adobe Connect, please try the following
https://ldd.adobeconnect.com/mhsjan2017pm/?launcher=false/
 If you are still unable to access the webinar, please go to the resource page at
https://ldd.adobeconnect.com/mhsjanuary2017/event/registration.html, download the slides and listen
via the phone.
AUDIO QUESTION: I CANNOT HEAR THE SESSION: Audio is available via Adobe Connect;
please adjust your speakers accordingly. Alternatively, you may dial: CONUS 888-455-0936;
International 773-799-3736; participant passcode: 3529617
WILL PRESENTATIONS BE AVAILABLE FOLLOWING THE EVENT? The presentations and
resource lists are available on the event website
https://ldd.adobeconnect.com/mhsjanuary2017/event/registration.html
WHAT CME/CE CREDITS WILL I RECEIVE FOR ATTENDING THIS MHS SPEAKER SERIES? Our
CE provider, Professional Education Services Group (PESG), provides the following CME/CEs for
this activity:
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MHS Speaker Series 25 January 2017
FREQUENTLY ASKED QUESTIONS
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Physicians - Accreditation Council for Continuing Medical Education (ACCME) AMA PRA
Category 1
Physician Assistants - Accreditation Council for Continuing Medical Education (ACCME)
Nurses - American Nurses Credentialing Center (ANCC)
Nurse Practitioners - American Academy of Nurse Practitioners (AANP)
Health Care Executives - American College of Health Care Executives (ACHE)
Psychologists - American Psychological Association (APA) Division 22 (Rehabilitation
Psychology)
Occupational Therapists - ACCME Non-Physician CME Credit
Physical Therapists - ACCME Non-Physician CME Credit
Kinesiotherapists - Council on Professional Standards for Kinesiotherapy (COPSKT)
Social Workers - National Association of Social Workers (NASW)
Pharmacists - Accreditation Council for Pharmacy Education (ACPE)
Medical Coders - Accreditation Council for Continuing Medical Education (ACCME)
Dentists - American Dental Association Continuing Education Recognition Program (ADA
CERP)
For all other health care provider disciplines, a certificate of attendance is available for you to use to
negotiate CEs with your state occupational board.
WHO CAN QUALIFY FOR CME/CE? The awarding of CE credit is limited in scope to health care
providers who actively provide psychological health and traumatic brain injury care to active duty
service members, reservists, national guardsmen, military veterans and/or their families.
DO CONTRACTORS QUALIFY FOR CE? The authority for training of contractors is at the discretion
of the chief contracting official. Currently, only those contractors with SOWs or with commensurate
contract language are permitted to obtain CEs.
HOW DO I ACCESS THE CE POST-TEST AND EVALUATION?
If you pre-registered for this webinar series before 25 January 2017, 3:00 p.m. (ET) and want to
obtain CE certificate(s) or certificate(s) of attendance, please visit http://mhs.cds.pesgce.com/ after
the event to complete the online CE post-test(s) and evaluation(s). The CE evaluation(s) will be open
through Wednesday, 8 February 2017 until 11:59 p.m. (ET).
HOW DO I ACCESS THE ICE FEEDBACK FORM? Please visit
https://ice.disa.mil/index.cfm?fa=card&sp=137026&s=1019&dep=*DoD&sc=2 to access the
Interactive Customer Evaluation feedback form. We appreciate your feedback!
HOW LONG IS THE EVENT? The event ends at 2:30 p.m. (ET). It is 3.5 hours long.
DO I HAVE TO WAIT UNTIL THE END OF THE SESSION TO ASK A QUESTION? Type in your
question at any time using the Q&A Pod; the presenter will answer as many questions as time allows.
PROBLEMS HEARING PRESENTER: We will try to improve the audio. Thanks for the comment.
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MHS Speaker Series 25 January 2017
FREQUENTLY ASKED QUESTIONS
CLOSED CAPTIONING IS NOT WORKING: Our apologies, we are working on correcting the issue.
WHY ARE THE SLIDES GOING SO FAST? The slides are advanced per the presenter’s direction.
WHAT IS THE EVENT EMAIL ADDRESS? It is usarmy.ncr.medcom-usamrmc-dcoe.mbx.dcoe-mhsspeaker-series@mail.mil
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