Leadership for the Common Good Tackling Public Problems in a Shared-Power World Second Edition Barbara C. Crosby John M. Bryson Leadership for the Common Good Leadership for the Common Good Tackling Public Problems in a Shared-Power World Second Edition Barbara C. Crosby John M. Bryson Copyright © 2005 by John Wiley & Sons, Inc. All rights reserved. Published by Jossey-Bass A Wiley Imprint 989 Market Street, San Francisco, CA 94103-1741 www.josseybass.com No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-750-4470, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, e-mail: [email protected]. Jossey-Bass books and products are available through most bookstores. To contact JosseyBass directly call our Customer Care Department within the U.S. at 800-956-7739, outside the U.S. at 317-572-3986 or fax 317-572-4002. Jossey-Bass also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. Library of Congress Cataloging-in-Publication Data Crosby, Barbara C., 1946– Leadership for the common good : tackling public problems in a shared-power world / Barbara C. Crosby, John M. Bryson.-- 2nd ed. p. cm. Bryson's name appears first on the earlier edition. Includes bibliographical references and index. ISBN 0-7879-6753-X (alk. paper) 1. Leadership. 2. Political leadership. 3. Common good. 4. Public administration. I. Bryson, John M. (John Moore), 1947– II. Title. JF1525.L4B79 2005 303.3'4--dc22 2004025833 Printed in the United States of America FIRST EDITION HB Printing 10 9 8 7 6 5 4 3 2 1 Contents Preface xiii Acknowledgments xxv The Authors Part One: Understanding Leadership in Shared-Power Settings 1 2 3 4 5 When No One Is in Charge: The Meaning of Shared Power xxix 1 3 Leadership Tasks in a Shared-Power World: Leadership in Context, and Personal Leadership 34 Leadership Tasks in a Shared-Power World: Team and Organizational Leadership 64 Leadership Tasks in a Shared-Power World: Visionary, Political, and Ethical Leadership 108 Policy Entrepreneurship and the Common Good 156 Part Two: The Process of Policy Entrepreneurship 195 6 Forging an Initial Agreement to Act 197 7 Developing an Effective Problem Definition to Guide Action 216 8 Searching for Solutions in Forums 242 9 Developing a Proposal That Can Win in Arenas 267 10 Adopting Policy Proposals 290 11 Implementing and Evaluating New Policies, Programs, and Plans 312 vii viii 12 CONTENTS Reassessing Policies and Programs 340 Summary and Conclusion 359 References 365 Resource A: Conflict Management 393 Resource B: A Guide to Oval Mapping 395 Resource C: Seven Zones 399 Resource D: Forums, Arenas, and Courts 401 Resource E: Future Search 427 Resource F: Initial Policy Retreats 433 Name Index 437 Subject Index 445 List of Exhibits Exhibit 1.1. Exhibit 5.1. Exhibit 6.1. Exhibit 7.1. Tackling Public Problems in a Shared-Power World: Some Definitions 22 Policy Entrepreneurship and the Common Good: Some Definitions 158 Characteristics of Effective Coordinating Committees and Other Policy-Making Bodies 209 Generic Problem Statement Format 238 Exhibit 11.1. Guidance for Pilot Projects, Demonstration Projects, and Transfer to Entire Implementation System 337 Exhibit D.1. The Three Dimensions of Power 402 Exhibit D.2. Designing and Using Forums 410 Exhibit D.3. Designing and Using Arenas 416 Exhibit D.4. Designing and Using Courts 421 ix List of Exercises Exercise 1.1. Understanding Public Problems in a Shared-Power World Exercise 2.1. Discovering Cares and Concerns Exercise 2.2. Assessing the Context for Leadership Exercise 2.3. Assessing Global Trends Exercise 2.4. Assessing Cultural Differences Exercise 2.5. Exploring Personal Highs and Lows Exercise 2.6. Assessing Additional Strengths and Weaknesses Exercise 2.7. Analyzing Social Group Membership and Means of Bridging Differences Exercise 3.1. Using “Snowcards” to Identify and Agree on Norms Exercise 3.2. Assessing Your Team Exercise 3.3. Stakeholder Identification and Analysis Exercise 3.4. Mission Development Exercise 3.5. Constructing an Organizational Vision of Success Exercise 3.6. Assessing Your Organization Exercise 4.1. Outlining and Constructing Personal Visions Exercise 4.2. Using a Power-Versus-Interest Grid Exercise 4.3. Analyzing Interpretive Schemes, or Problem Frames Exercise 4.4. Assessing Visionary Leadership Capacity Exercise 4.5. Laying the Groundwork for a Winning Coalition Exercise 4.6 Assessing Political Leadership Capacity 21 38 43 45 48 50 60 62 72 78 83 85 88 103 116 121 124 130 137 144 xi xii LIST OF EXERCISES Exercise 4.7. Identifying Ethical Role Models, and Overcoming Barriers to Ethical Leadership Exercise 4.8. Analyzing Ethical Principles, Laws, and Norms Exercise 4.9. Assessing Ethical Leadership Capacity Exercise 5.1. Thinking About a Public Problem Exercise 5.2. Thinking About the Public Interest and the Common Good Exercise 6.1. The Basic Stakeholder Analysis Technique for a Policy Change Effort Exercise 6.2. Constructing a Stakeholder Influence Diagram Exercise 6.3. Participation Planning Matrix Exercise 6.4. Assessing Stakeholder Attitudes Toward the Status Quo Exercise 7.1. Developing Objectives from Preferred Solutions for a Problem Exercise 7.2. Constructing a Diagram of Bases of Power and Directions of Interest (Goals) Exercise 7.3. Constructing a Map of the Common Good and Structure of a Winning Argument Exercise 8.1. Undertaking a Solution Search Within Specified Areas Exercise 8.2. Constructing a Stakeholder-Issue Interrelationship Diagram Exercise 8.3. Using a Multicriteria Assessment Grid Exercise 9.1. Pursuing a Big-Win or a Small-Win Strategy Exercise 9.2. Constructing a Stakeholder-Support-VersusOpposition Grid Exercise 9.3. Conducting a Stakeholder Role Play Exercise 9.4. Constructing a Grid of Policy Attractiveness Versus Stakeholder Capability Exercise 11.1. Tapping Stakeholder Interests and Resources for Policy Implementation 147 152 153 166 191 203 204 204 211 233 234 235 254 257 259 276 283 284 285 327 Preface Our world is so complex, interdependent, and interrelated that the old paradigms of singular leadership will not work and cannot work. SUZANNE W. MORSE Remember that leaders come in both genders, all sizes, [all] ages, [and] from all geographic areas and neighborhoods. MARIAN WRIGHT EDELMAN Several times over the last few years, we’ve asked ourselves about our own call to leadership in a world beset by unprecedented challenges and crises, from the AIDS pandemic to global warming to the destruction and fear wrought by terrorism and state responses to it. We have joined particular initiatives to respond to these challenges, but we always return to the conviction that our best contribution is teaching and writing about how the world’s citizens can work together for the common good in their organizations and communities. In particular, we realized it was high time to respond to the many users of the original Leadership for the Common Good who asked for more practical guidance in how to lead in a shared-power environment, and for more recent and varied examples of how others are striving to achieve the common good. The new Leadership for the Common Good is our effort to update and make our leadership framework more accessible to a variety of audiences, to connect it with the challenges of the twenty-first century, and to draw on the best of recent research on leadership and public problems. We take heart (and guidance) from the many other leadership scholars and practitioners who also have turned their attention to the importance of shared leadership and the need for collaboration xiii
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