Site
Rating = Extremely Likely; 2
Likely; 3 Neither Likely Nor
Unlikely; 4 Unlikely; 5
Extremely Unlikely; 6 Don't
Know
Birchwood Medical Centre
Oakdale Surgery
Oakdale Surgery
Birchwood Medical Centre
Oakdale Surgery
Birchwood Medical Centre
Oakdale Surgery
Oakdale Surgery
Oakdale Surgery
Oakdale Surgery
Oakdale Surgery
Oakdale Surgery
Oakdale Surgery
Oakdale Surgery
Birchwood Medical Centre
Birchwood Medical Centre
Oakdale Surgery
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Response
Very quick and efficient service
[1/2] Had my flu jab, given to me by dr goodworth. It was something I don't look forward to, but I was made to feel relaxed which made the experience worth the
Because we were greeted and signed in swiftly and seen in a timely fashion.
Good at what you do
[1/2] All staff-clerical and medical are always caring ,helpful and professional.I have always been treated with dignity and respect.I worked in the NHS for mo
Reception very nice ladies , doctor very nice
Hardly any trouble getting an appointment and dr cole is very good. Friendly staff .
Because I really appreciate the help and care I get from all the doctors and other staff at the medical centre.
Decline flu jab app as had ine at go oct 4th 16
My web
Www.Blue Moon Productions.uk
They always try to make an appointment as quickly as possible, and never have to wait to long
It's always easy to get an appointment, reception staff very friendly and helpful. Good doctors.
[1/3] I have been with surgery and it's changes over 33 years when my son had cribs then cancer, especially , but this year after a hit and run accident Dr C
Lovely friendly service and very helpful
Always looked after with 100% care from Doctors and Nurses
I had a good experience today with the Nurse Practitioner Andreea. Thank you !
[1/2] Every member of the practice that I have ever met are compassionate, patient, professional, thorough, helpful and I always feel that I am treated as a wh
Punctual, friendly reception staff, doctor under no pressure to rush the appointment and very professional.
My first visit and receptionists were polite and helpful and the nurse I saw was very professional and easy to talk to
As a fragile patient the Team take time with me and it's something that I appreciate.
[1/2] I have been using this centre for many years now, i have always been very pleased with the service, from the receptionists to the doctors. The appointmen
Always caring & friendly practice.
Flu jab today all very organised and polite.
I have been with the practise for 30plus years and I am always satisfied with my treatment dr cole is always ready to listen
The flu jab was given quickly & efficiently & my question about it was answered. No problems... no hold up
[1/2] I've been there for nearly 38 years and I am very happy to stay another thirty eight years I've moved around for over ten years now and I am very happy t
Because i receive great care from all of you, especialy from dr. Ben wallace.
Good service
I've always got an appointment and the staff and Dr's are always polite
Nurse kind and efficient . On time. Good customer care
They say it as it last
Good all round service always good patient care.
helpful and friendly
Been a patient there for 20yrs always excellent !
I was quickly seen too.
The staff were all personable and professional.
Friendly reception and prompt service from the doctor.
The surgery has good doctors
Have been with the surgery now for nearly 20 years and have always found the staff and doctors understanding and polite.
Always get a same day appointment with a serious complaint
[1/2] Ran on time, GP attentive polite professional kind good listening skills, informative, pleasant surroundings, clean and tidy. Great late night opening fo
Easy to book appointments, helpful staff, doctor took care in looking at the skin issue.
Excellent and speedy service as usual
Very friendly, helpful and reassuring to know there is good staff.
[2/2] n help myself, are caring and explain any treatment and options to ensure I've understood everything.
Yes I think the reception can be nice but may be grow in that gift to make people feel welcome
Freindly staff doctors and very professional
Because I like this practice I think the doctors are all nice and good at their jobs I have no problem recommending you
Excellent service
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It would have bean a 1 but I had to wait 30 minutes left of list
Good service and caring staff
The practice nurse was concise and gave clear advise
Dr Cole and the nurse I saw were very kind.
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Friendly staff and good clinicians
[1/2] Cause your doctors constantly say viral and my daughter had a bowel condition and pneumonia and was sent away for weeks by your incompetent doctors ! Onl
Often difficult to get an appointment , usually a couple of weeks wait but all staff. Dr, nurse and reception staff, very helpful, polite and professional.
I have never expertise
In answer to your earlier txt?
Good staff .
Great staff and able to get a appointment for a visitor.
Always been happy with the service
Only problem there is is a lady receptionist who could improve
All the doctors and staff are brilliant. Couldn't ask for better.
The 10 minutes timing to see GP is far from ideal
Very efficient service.
We only went for a flu jab but it was very quick and efficiently organised.
On time and all staff friendly.
The apptment didnt make me late ,well organised and literally painless. Thanku to the Nhs as usual.
Every aspect was excellent
Always good service listened by doctors and staff and will accommodate if can on ailments
Efficient & friendly staff. Great team of Doctors & nurses. Excellent all round service.
Good service
[1/3] We have the most caring Dr's and we appreciate how hard they work. I was in surgery for my flu jab, and heard a woman say you can never get an appointmen
[1/2] Had flue jab today the nurse was lovely to talk to and made me feel at ease the people on reception also very friendly and professional. So yes I would
The staff are all very helpful and the doctors are very efficient
Always efficient & always friendly.
I gave it because all the staff were pleasant, helpful & professional.
Have been with the surgery for many years and have nothing but praise for both doctors and staff.
Because it is a great well run surgery
[1/2] BECAUSE-DR C C COLE IS IN MY OPINION THE BEST GP I HAVE EVER HAD-HE IS ALWAYS THERE FOR ME WHENEVER I NEED HIM. AND THE PRACTICE IS ALSO BRILLIAND. FROM
Dealt with in a polite professional manner.
Because i never got the prescription i had aaked for. Seems to be all about money
First class team
Due to the excellent care given by Sister Maureen.
Sensitive, friendly and caring staff.
Reception staff smiled and were friendly which calmed me down as soon as I arrived.
In the 3 years l have lived here, l've always been well looked after & sent for any tests needed. Never felt rushed, receptionists & doctors always polite.
Have been with Birchwood for years 26 approx and always found an efficient service
Excellent service feel treated well
I've sent you a Photo/Video Message. Go to https://get.mms.ee.co.uk/MVNO/ Your message is valid for 7 days
[2/2] eck and took blood pressure all of which were in addition to what I was actually there for. She has renewed my faith in the nhs. Lovely lady.
Great surgery go out of their way to support our requirements. Thank you
Have been with oakdale surgery for many years & have always found them friendly helpful & caring
I have always found the Doctors & nurses extremely nice & helpful.
I turned up to Oakdale and I was supposed to be at creek moor and the nurse still saw us! Always so polite anyway.
dr was professional and helpful
Staff helped me find a quick appt, dr wallace v understanding and helped with my request
I was checked over thoroughly by Dr and nurse made me feel at ease
[2/3] test with the Nurse. And again received friendly and expert attention from all the staff. Gold Standard for Surgeries as far as I'm concerned. Patrick M
Everone is so helpfull there, nothing is 2 much trouble
Even though I had to wait for appointment I believe that dr Wallace is very kind and a thorough doctor . He is a credit to your practise
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[1/3] I was left 3days waiting to speak with the practice nurse spoke to the office practice nurse called me but the connection was broken have still not spoke
Everything was very quick polite and professional.
Felt reassured and was informed of how my health situation is.
Very good doctors and service but very difficult to get an appointment for working people. Need more doctors or more appointments
The surgery tries its best to get you in when needed with a friendly service x
We have no complaints always very helpful
I've been with this centre for 16years or so, I've always been looked after, would recommend it
Appointment was on time. DR was good
[1/4] The doctor was friendly enough, but with a young child, it is a known fact that GPs do not like to hand out prescriptions for children. As a parent that
Great service, friendly and efficient
[1/2] Because as helpful as the DRS are (and they are) they can't help me with my IBS, so I couldn't go for option 1 'if they need the same treatment' ;-)
But
[2/2] ith the surgery just bureaucracy.
Dr Wallis put me at ease and saw me even though very busy. The man at reception was also the friendliest I have ever met.
Everyone very courteous and polite.
Doctors and nurses are always very pleasant
I have been with my doctors for many years and have never had any difficulties so I would not hesitate to recommend them to anyone. They are really good.
Because they are always very accommodating and helpful.
Getting through to the surgery on the phone is nearly impossible. Drs always running late.
After speaking with the receptionist I was given an appointment to see the both the doctor and the receptionist were understanding and helpful.
Because I am always treated so well at the practice
Very pleased with service. Friendly, approachable & professional.
Always seen when need an appointment
Good appointment system and on line system. Shame you are losing Christina.
I went in on time and nurse very pleasant x
The help and advice you have
Given myself and family ovet
A number of years.
Thanks
I've always been happy with how I am treated, particular by Dr Cole.
I always get good treatment when I go
They are Always helpful and friendly i have been with them since i was a young girl and have never had any problems getting an appointment
Efficient helpful staff
Because its friendly and they do actually listen to you...
The excellent service I always receive
[1/2] A very understanding doctor who didn't make me feel uncomfortable and I feel I've got some real help, depression and pregnancy can feel like your doing s
Apart from waiting to be seen lve always impressed with the service
I ment two say 2not one
I normally use the Creekmoor Surgery, and both Surgeries make you feel positive after your appointment
The use of Patient Access makes life so much easier. I am very pleased with the service received from all staff