Case study: First World War Centenary Partnership The art of partnering Case study: First World War Centenary Partnership 2 A note on methodology This particular case study is a little different to all the others included in this report. Whilst other case studies are based on individual projects that responded to the questionnaire this case study is of a networking partnership that brings together five different responses to our questionnaire. Data was gathered from these questionnaire responses, an interview with a key participant in the partnership (carried out in written form via email rather than over the telephone), the partnership’s own evaluation report, notes taken after attending the Centenary Partnership’s ‘Lessons Learned’ meeting on 30 January 2015 (at which many members of the partnership were in attendance) and the partnership’s website. Therefore, data was gathered in a slightly different way for this case study compared with the others included in this enquiry. In part, this is due to the wide-reaching nature of this partnership (which has over 3,000 members). What The First World War Centenary Partnership is a network led by the Imperial War Museums (IWM). It gives organisations from all over the world the opportunity to join the initiative and thereby to have access to resources and expertise, opportunity to promote their ideas, find partners and finally have their events listed in the core programme of the partnership. This programme comprises a global schedule of events and activities aimed at getting people to consider and remember the impact of the first world war on people and society both one hundred years ago and today. The externally-facing website, www.1914.org, functions as the central point of information for the partnership programme, with events by all members being listed here. There is also website for members of the partnership only that acts as a hub for online resources relating to the first world war, which are aimed at connecting current and future generations with this momentous historical event. ‘By July 2014, the Centenary Partnership had over 3,000 member-organisations from over 50 countries and it is still growing now with 4-5 new organisations joining every week. All members can choose to participate in key events (e.g. plan an activity in 2016 around the Battle of the Somme and FWW film) and each can utilise partnership resources, but each member (or consortium) develop their events independently. IWM is neither funding nor dictating individual programmes, we are just providing resources and support in line with members’ needs and our capacity.’ Gina Koutsika, Head of National & International Learning & Engagement, IWM As testament to the breadth and multiplicity of events taking place under the First World War Centenary Partnership umbrella, we received five responses to our questionnaire which pertained to partnerships in which either the event/project in question or one of the partners involved are listed on the First World War Centenary Partnership website. The partnerships in question are as follows: Dazzle Ships ‘Liverpool Biennial, Tate Liverpool and 14-18 NOW have jointly commissioned Carlos Cruz-Diez to work with the idea of ‘dazzle’ camouflage in partnership with National Museums Liverpool using a historic pilot ship owned and conserved by Merseyside Maritime Museum. The Edmund Gardner is situated in a dry dock adjacent to Liverpool’s Albert Dock and this will be a new public monument for the city. In London the HMS President, which was formerly a dazzle ship during the First World War, has also been ‘dazzled’ by artist Tobias Rehberger in a co-commission by Chelsea College of Art and Design.’ kcl.ac.uk/culture The art of partnering Case study: First World War Centenary Partnership 3 Liverpool Biennial of Contemporary Art, Questionnaire response 14-18 Now (with VCS Management) ‘VCS Management and 14-18 NOW worked closely in delivering a national campaign to commemorate the anniversary of the day Britain joined World War 1’ VCS Management, Questionnaire Response 14-18 Now (with Artangel) ‘For Artangel to produce and present an artwork by Ryoji Ikeda as the culmination of LIGHTS OUT, a national commemoration of the 100th anniversary of the outbreak of the First World War.’ Artangel, Questionnaire response Trent to Trenches ‘Consortium partnership of Nottingham City and County organisations to develop and produce a programme of events to commemorate the centenary of the First World War.’ Nottingham City Council, Questionnaire response Essex at War ‘A group which worked together to stage an event, Essex at War, 1914-1918, at Hylands House in Chelmsford as part of Heritage Open Days. The day included displays and an exhibition launch, poetry, music, talks, living history groups, and children's activities. In addition to the Essex Records Office, partners included Hylands House, Last Poppy has Fallen, Chelmsford City Council, and Chelmsford Civic Society.’ Essex Records Office, Questionnaire response Why From the IWM’s perspective, there were a number of reasons why they wanted to establish this partnership. The centenary provided a unique opportunity ‘National moments, such as the FWW Centenary, provide an opportunity to work together to remember, commemorate, reappraise [and] debate events, in this case the First World War, in ways that are meaningful and relevant to all of us.’ Gina Koutsika, Head of National & International Learning & Engagement, IWM kcl.ac.uk/culture The art of partnering Case study: First World War Centenary Partnership 4 ‘We see the centenary as a unique opportunity for everyone today to encounter the individuals, societies and experiences of those who were involved in the First World War and to make connections between what happened then to the world in which we live today. Our aspiration is that the centenary improves the way we and our members will work together for the future.’ Gina Koutsika, Head of National & International Learning & Engagement, IWM It is part of the remit of the IWM Partly due to its remit as a national museum, and partly as the museum itself was established directly in response to the first world war, the organisation felt it was natural and right for them to lead the nation’s cultural offering around the centenary: ‘IWM was established in 1917 when the FWW was still in train, and in direct response to its unprecedented total and global nature. In line with this founding principle and our resulting historical remit, it was natural, therefore, for us to take the lead in the cultural commemorations for the UK. Our big idea was the creation of an international network that would bring together all the plans and activities around this anniversary. We wanted our approach to be inclusive and democratic – the scheme was open to all, with IWM bringing together people, teams and organisations and facilitating partnerships.’ Gina Koutsika, Head of National & International Learning & Engagement, IWM The IWM and its staff are committed to the power and effectiveness of partnership working ‘Together, we are stronger. Together we can reach millions of people around the world and as a result engage with wide and different audiences. By working together we are inspired to experiment with different programs, take risks, be innovative and creative, learn from mistakes and still have time to make it right. In our work, especially through the Centenary Officer post that is funded by Arts Council England, building regional capacity is a key aim.’ Gina Koutsika, Head of National & International Learning & Engagement, IWM ‘Partnerships are useful to coordinate widespread activity and they are useful at different levels – local, regional, national, international.’ Gina Koutsika, Head of National & International Learning & Engagement, IWM ‘In 2019, we should not only have a fresh approach on the First World War and its impact, but also new means of commemorating anniversaries and novel ways of collaborating locally, regionally, nationally and internationally.’ Gina Koutsika, Head of National & International Learning & Engagement, IWM Regarding the motivation lying behind some of the specific projects that emerged across the country to commemorate the centenary, this is what the respondents to our questionnaire said when asked what was the motivation for initiating their partnership: kcl.ac.uk/culture The art of partnering Case study: First World War Centenary Partnership 5 Dazzle Ships ‘To create an exceptional art commission/s in Liverpool and London to mark the centenary of World War One during Liverpool Biennial 2014.’ Liverpool Biennial of Contemporary Art, Questionnaire response 14-18 Now ‘Desire for major artist's work to mark the start of the centenary commemorations’ Artangel, Questionnaire response Trent to Trenches ‘Working towards developing a programme/events to commemorate WW1’ Nottingham City Council, Questionnaire response Essex at War ‘We wanted to do something as big as we could to mark the centenary of the outbreak of the First World War, but have limited resources. We presumed that other local organisations would have similar aims, so we began by approaching Hylands House (which is nearby, and an ideal venue since it was used as a hospital during the war) to see what they were planning. They didn't have any plans at the time, and liked our suggestion of a joint open day event. With that relationship established, we brought other partners on board to deliver different aspects of the event. Together we were able to achieve something much bigger and better than any of us could have done separately.’ Essex Records Office, Questionnaire response How The partnership arose in direct response to a major national moment: the centenary of the first world war. ‘National moments create a unique opportunity for partnership working as they provide opportunity to create moments of shared experience and connect current and future generations globally.’ Gina Koutsika, Head of National & International Learning & Engagement, IWM In establishing the partnership the IWM responded to the current financial moment and also anticipated future developments that would see more funding become available for events relating to the first world war: kcl.ac.uk/culture The art of partnering Case study: First World War Centenary Partnership 6 ‘When, in 2010, we thought of creating the First World War Centenary, we could predict that there would neither be a great deal of money around nor a big centralised infrastructure that cultural and educational organisations could rely on. We also suspected that there would be funding available as we were heading towards the FWW Centenary and especially post the Olympics, and as a result a rush of activity then. Examples of dedicated funding streams include the Heritage Lottery Fund ‘Then and now’ strand and the 1418NOW! Commissions. Increasingly Funders stipulate partnership working and so shape the way organisations work together.’ Gina Koutsika, Head of National & International Learning & Engagement, IWM According to the partnership’s website, when an oragnisation joins the Centenary Partnership, this enables them to ‘Access the Partnership Extranet; Access the Centenary logo; Use free digital resources from IWM collections; Find a range of useful guides; Network, share expertise and ideas’ http://www.1914.org/partnership/, accessed 5 Aug 2015 The partnership’s website lists over 3000 partners, which are based all over the world. A full list can be found at http://www.1914.org/partners-list/ Becoming a member of the partnership is fairly easy and only requires filling out an application form. A selection is made based on the following criteria: • Partners must be a not-for-profit company, such as a museum, archive, library, university, special interest group, performing arts group, school or community group. • The partnership is not open to broadcasters, publishers, tour guide organisations, freelance individuals (eg artists, historians) or commercial companies. (But freelancers working with not-for-profit organisations could apply together with their partner organisation). • The plans to celebrate the Centenary do not need to have been finalised; intentions are enough. In organising the Centenary platform, IWM works with Culture24, who facilitates the list of partner organisations and events. The website also recommends organisations as resources for archive research. The website also lists all the events organised by the 3,000+ partners. The events can be lectures, exhibitions or workshops, late-night openings, historical re-enactments and more. A calendar can be found here: http://www.1914.org/events-calendar/ What worked Benefits for IWM ‘Benefits for us included learning individually and organisationally, reaching wide and diverse audiences and using resources efficiently and effectively.’ Gina Koutsika, Head of National & International Learning & Engagement, IWM kcl.ac.uk/culture The art of partnering Case study: First World War Centenary Partnership 7 The IWM will have also benefitted from the generally positive attitudes towards the partnership, which were identified in an evaluation of the partnership so far, carried out by Marketlink Insights in 2014. ‘Attitudes towards the FWW Centenary Partnership were positive, being perceived as playing an important role, not only coordinating information about the Centenary but also enabling wider discussion and collaboration within the sector […] Members were satisfied with the support they received from the Partnership which they described as helpful, responsive, effective and knowledgeable […] Perception of the Partnership is positive as benefitting members and the sector.’ Executive Summary, FWW Centenary Partnership Evaluation, Marketlink Insights, 2014 As the lead organisation of the Partnership, the IWM will benefit from the positive feedback the partnership has received from it member organisations. Benefits for members of the partnership ‘The access the Partnership provides to FWW resources, expertise, information, contacts and promotion is valued.’ Executive Summary, FWW Centenary Partnership Evaluation, Marketlink Insights, 2014 The IWM has noted a number of benefits for members of the partnership that are associated with the provisions the partnership has made available: ‘Based on our evaluation, benefits for members included: having a focal point that brings networks together; enabling them to team up and avoid duplication of effort; unifying the sector; facilitating the delivery of a coherent Centenary programme and enhancing the visibility of the commemoration (Market Link Insights, 2014).’ Gina Koutsika, Head of National & International Learning & Engagement, IWM ‘From anecdotal evidence as well as our partnership evaluation we know that we have influenced and enabled individuals, groups and organisations: To take an active part in the centenary commemorations; to seek and secure funding; to connect with other members locally, regionally, nationally and internationally; to create local or regional networks and partnerships; to try something new and/or target new audiences; and to use the centenary commemorations as a vehicle for organisational change.’ Gina Koutsika, Head of National & International Learning & Engagement, IWM ‘The use of the Centenary Partnership logo has helped organisations secure visibility and sponsorship, because they demonstrate that they are part of a coordinated international network. Furthermore, the possibility to promote their activities and events through the Partnership channels (public-facing 1914.org, newsletter, social media and members’ extranet) has increased their reach.’ Gina Koutsika, Head of National & International Learning & Engagement, IWM kcl.ac.uk/culture The art of partnering Case study: First World War Centenary Partnership 8 At the Centenary Partnership’s ‘Lessons Learned’ Meeting on 30 January 2015, numerous representatives from partner organisations gathered for presentations and workshops. During one workshop discussion the question posed was ‘what were the most successful outcomes/aspects of the project?’ and some of the participants’ responses included: • Achieved what they set out to do • Delivered something for everyone, not restricting themselves to a certain type of event • They got money from the regeneration part of the local authority rather than from cultural services. • Managed to get manuscripts from the British Library – the big name gave credibility and brought positive media coverage • People have delivered even without help from local authorities • Holding local collecting days – enhancing limited collections and also engaging the community. Recording these collecting days has created a brilliant new database. • Smaller organisations have gained access to bigger platforms, for example through involvement with the poppies at the Tower of London • Volunteer-led branches across the UK came to the fore and into their own, allowing many people to feel part of the project. • Working with many people from different organisations and places Challenges ‘The main challenges for us included encouraging organisations to engage with the Partnership and managing expectations. Our team on this project is small and agile and as we genuinely listen and consult with the membership, therefore we are able to overcome these challenges.’ Gina Koutsika, Head of National & International Learning & Engagement, IWM Other challenges were identified by participants from the partnership who took part in another workshop at the ‘Lessons Learned’ meeting in which they discussed the question: ‘what challenges have you encountered in your project?’ Answers included the following: • Managing differing expectations when working with different partners • Managing resources – how to manage resources to get the best from them? • Doing so much – the sheer volume. Organising it all, getting the relevant information, getting everyone on board and then ensuring that they deliver • Being sensitive about the subject – making sure the language is correct. Subtle shifts in knowing how to talk about things. • Difficulty in maintaining quality across such a large programme with limited staff • Others are also doing so much that it can be hard to build publicity. They can feel invisible while there are so many things going on • People using platforms to promote their own ends kcl.ac.uk/culture The art of partnering Case study: First World War Centenary Partnership 9 • Funding – finding financial support • Cancelling events as no one had booked (perhaps because there was so much – perhaps too much – on) • Easier to get corporate funding rather than local authority funding. Art department of local authority didn’t look to other departments internally (and this may be where the funds come from). • Getting noticed • Heritage Lottery Funding is too focused on localism • Now they find themselves talking retrospectively about what they did, but would it all have been better if they’d had these conversations upfront? Feeling that more joining up and talking to other organisations from the outset would have made all the programmes better. • Feeling that it was difficult to get coverage in the media even when people felt it would have been relevant • Difficulty in knowing how to undertake effective marketing – where to do it and how much to spend? The partnership’s own evaluation, carried out by Marketlink Insights in 2014, also identified some challenges and also possible improvements: ‘To meet demand for continued support, maintaining the pace throughout the four year Centenary period whist servicing the increasing and diverse needs of the members will be challenging […] Suggested improvements focused around the website functionality and ease of use for accessing information and promoting events. More opportunities for online and offline promotion of members’ events and networking would be welcomed.’ Executive Summary, FWW Centenary Partnership Evaluation, Marketlink Insights, 2014 Evaluation As previously mentioned, the partnership commissioned Marketlink Insights to undertake an evaluation of the partnership during 2014. The aim of this evaluation was outlined as follows: ‘The aim of the evaluation was to understand the extent to which the resources and advice currently provided by the IWM to the Partnership meet members’ needs and how the Partnership might continue to be engaged with the IWM during the FWW Centenary Programme and beyond.’ Executive Summary, FWW Centenary Partnership Evaluation, Marketlink Insights, 2014 The research results were based on telephone interviews, and electronic survey and fieldwork. As centenary events will run until 2018, fullscale evaluation of the project will not be available until 2019. Another of the workshops at the ‘Lessons Learned’ Centenary Partnership Workshop in January 2015 asked its participants: ‘How have you been evaluating / monitoring your projects?’ Answers included the following: • Hootsuite to evaluate twitter projects • Evaluation will be undertaken at the end of projects rather than as going along kcl.ac.uk/culture The art of partnering Case study: First World War Centenary Partnership 10 • Depends on requirements of funders – all felt that requirements of funders was a key factor in determining how they evaluated projects. However, they felt that day-to-day monitoring did not depend on funders and would happen anyway as it was key for monitoring the survival of projects • Ad hoc / social media based approach to gather feedback along the way • Asking partners for existing structures they have in place for evaluation – no point creating work when partners may already have structures in place. • Evaluation methods evolve over the life of the project • It’s helpful to plan the evaluation as early as possible • Self-funded projects often felt no need to evaluate, those who were funded felt they had to evaluate for evaluation’s sake. It was felt that qualitative evaluation was more useful than quantitative evaluation although funders often required quantitative evaluation. kcl.ac.uk/culture
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