2 0 1 0 - 2 0 11 R e p o r t t o t h e C o m m u n i t y
There are
3
1 ,
5
3
6 , 0
0
seconds in a year.
We made the most of every single one.
Here’s to your health.
0
O u r m i s s i o n at C a rs o n Ta h o e i s to e n h a n c e t h e h e a lt h a n d w e ll- b e i n g o f t h e c o m m u n i t i e s w e s e r v e .
There’s
2010-2011 R E PO RT TO TH E C O M M U N ITY
strength in numbers.
O u r c o r e va lu e s i n clu d e p u t t i n g pat i e n t s f i rs t a n d t r e at i n g e v e ryo n e w i t h d i g n i t y a n d r e s p ec t.
Numbers are an important part of our annual report. Numbers tell us how we’re
performing for our patients, where we can improve our services, and what kind of
impact we have on the community.
For example, this past year we had cause to celebrate as 2010 marked our fifth year
in the regional medical center, our first year with inpatient beds for our new Senior
Pathways program, and the formation of several key partnerships and acquisitions.
We were pleased to open the 2,500 square foot Women’s Health Institute, a
beautiful, comfortable and inviting resource center that provides education and
support to women of all ages.
And, of course, our statistics continue to improve as our region expands – 113,646
outpatient visits, 41,126 patients treated for emergencies, 128 open heart surgeries,
and 918 babies born in 2010.
Our Report to the Community may focus on numbers, but it’s our patients that are
the real story of Carson Tahoe. After all, our patients are anything but numbers to
us … they’re our friends, neighbors and family, and we pledge to always treat them
with the dignity and care they deserve.
Sincerely,
Carson Tahoe Regional Healthcare Board of Hospital Trustees
Ed Epperson
President & CEO
Ed Epperson – CTRH President & CEO
Jeffrey D. Upton, MD – Chairman
Jack L. Davis, DO – Chief of Staff
Don Hataway – Vice-Chairman
Kathy Triplett – Secretary
Andrea Weed, DO – Assistant
Secretary
Jonathan Miller – Treasurer
Rex T. Baggett, MD
Basil E. Chryssos, MD
James R. Gibson
Peter Livermore
Clifton C. Maclin, Jr.
Caleb R. Mills
Jo Saulisberry
Richard Staub
2010-2011 R E PO RT TO TH E C O M M U N ITY
1
Ov e r 1, 0 0 0 m e m b e rs o f o u r c o m m u n i t y acc e s s e d o u r h e a lt h c h eck p r o g r a m i n 2 010 .
Community Support
& Education
Every day, thousands of grateful patients move through the
Carson Tahoe system. Through community initiatives and
education, we are leading the way to a healthier community,
and ensuring that each and every patient receives the best
possible care. It all starts by collaborating with community
businesses and institutions. Together, we’re listening to
the community’s needs and taking action through smart
healthcare decisions that continue to strengthen our
healthcare now … and well into the future.
We define community benefits as: improving access
to health services; reducing geographic, financial or
cultural barriers to health services; enhancing public
health; advancing general knowledge; helping train future
healthcare professionals; conducting research; maintaining
negative margin inpatient service lines to prevent gaps in
service; and supporting community organizations.
Contributions to Community Health 2010
Carson Tahoe is dedicated to providing for the health
and well-being of our community through our continued
commitment toward charitable care. The ability to provide
assistance to those who cannot pay for medical care is a
direct result of Carson Tahoe’s sound business decisions
and careful financial planning.
Uncompensated Care $24,171,277
Community Health Improvement Services $2,261,479
Total Contributions $26,432,756
2
2010-2011 R E PO RT TO TH E C O M M U N ITY
$80,000
In 2011, we donated
to
Western Nevada College’s Nursing Program to further
healthcare education.
W e ’ r e i m p r ov i n g o u r c o m m u n i t y. O n e p r o g r a m at a t i m e .
22 Service Programs that are Shaping Our Community
Treating patients is just one of our roles at Carson Tahoe. Beyond the care we provide within our
hospital walls, we are also strongly dedicated to providing educational resources and wellness
programs and services to the entire community. These programs not only help raise awareness of
the importance of preventative healthcare in our everyday lives, but they lead to more efficient and
effective patient care, resulting in better outcomes.
•• ADA certified Diabetes Education program
•• MOM’s clinic
•• Dedicating resources to nursing education
in the community
•• “Here’s to Your Health” magazine
•• Partnerships with nursing schools/colleges
•• Scholarships, nursing and technician
preceptorships
•• Expanded Community HealthCheck Lab
program
•• Nutritional Services
•• Support groups – Cancer, Stroke, Cardiac,
Pulmonary, Diabetes
•• Cancer Resource Center
•• CPR training
•• Herestoyourhealth.net wellness-based
web site
•• Breast cancer awareness & education
•• Women’s Health Institute
•• Flu Shots
•• Merriner Cottages
•• CEU’s & CME’s for medical staff
•• Weekly “Move it!” for your health wellness
tips – partnering with FOX news to help
fight the obesity epidemic.
•• Symposiums and physician lectures
•• Consistent information and education
exchanged through social media forums
•• Cancer 101
•• Prostate cancer screenings
A Proud Presence
We are honored that 2010 marked our fifth anniversary at our state-of-the-art Regional Medical
Center. Additionally, we are excited to have introduced the Women’s Health Institute, dedicated to
empowering women to take charge of their health. And looking forward to 2012, we are excited
about becoming one of only 114 hospitals in the nation to have the “Baby Friendly” designation.
2010-2011 R E PO RT TO TH E C O M M U N ITY
3
I n 2 010 , w e i n v e s t e d ov e r $18 m i ll i o n i n c a p i ta l eq u i p m e n t, fac i l i t i e s a n d I n f o r m at i o n T ec h n o lo gy.
Financial Stewardships
Despite the ongoing challenges of a struggling economy, Carson Tahoe maintained a strong
financial position, closing the year with a positive operating margin. We also continued to meet or
exceed all bond compliance requirements, improving our bond rating with Standard & Poors to a
BBB+ stable outlook.
These accomplishments are quite impressive considering the norm for hospitals today trends toward
a negative financial outlook.
As Carson Tahoe looks ahead, we are committed to reinvesting every dollar back into our community
through new technology, state-of-the-art equipment, and needed services. Above all, we are
dedicated to maintaining the fiscal responsibility necessary to continue our role as the strong
healthcare provider our community deserves.
Investing in Technology
Great healthcare never rests. At Carson Tahoe, we strive to provide the latest technology and
procedures to ensure that our patients are receiving the best possible care. Investing in technology
improves our efficiency and effectiveness in all manners of treatment. It can lead to less invasive
procedures that result in greater comfort for patients and quicker recovery times. And it gives our
entire community peace of mind knowing that no matter what medical needs may arise, Carson
Tahoe is ready with the most comprehensive care and innovative technologies available.
In matters of the heart, Carson Tahoe is world-class. Our nationally acclaimed comprehensive
cardiac services continue to improve and expand. For starters, we have the only Healthgradesawarded, five star open-heart surgery program in Nevada. We are the first “cath” lab in the US
to utilize the XPER/Xcelera advanced cardiology imaging system. This cutting edge technology
provides clearer images for more accurate diagnoses and procedures, a true technological asset to
our skilled interventional cardiologists during procedures such as traditional and radial angioplasty.
Carson Tahoe continues to make the transition to Electronic Health Records (EHR). EHR allows
Carson Tahoe to accurately, efficiently and confidentially document every patient encounter
throughout the patient’s lifetime, ensuring a complete and thorough medical history. Our
EHR technology lets physicians, patients and healthcare providers share access of current,
comprehensive health information while adhering to all federal privacy regulations.
4
2010-2011 R E PO RT TO TH E C O M M U N ITY
A n a d d i t i o n a l $ 2 5 0 , 0 0 0 w a s d e d i c a t e d t o t h e e x p a n s i o n o f p h y s i c i a n s e r v i c e s f o r o u r c o m m u n i t y .
Community Health Needs Assessment
We were named the
Healthcare reform law mandates Community Health Needs
Assessment (CHNA) every three years. At Carson Tahoe,
we are proud to be taking a proactive approach to the
assessment of our healthcare system. For instance, we
conducted a CHNA in 2010 prior to this mandate, and in
doing so have already identified opportunities – and taken
action to address these needs. Some of these include:
13th most beautiful
•• the opening of 2 cost-effective clinics inside the local
Wal-Mart stores
•• the recruitment of physician specialists
hospital in the nation.­ Soliant Health
•• the enhancement of our certified diabetes education
program
As we move forward, we will continue to seek out more
opportunities to keep Carson Tahoe ahead of the curve.
Accessing Appropriate Levels of Care
When it comes to a patient’s health or the health of loved
ones, choosing the appropriate level of care in any medical
situation – be it a stroke, a fever or an injury – can be
critical to ensuring the best possible care. By providing
regional access to acute care clinics, urgent cares, primary
care physicians and 24 hour emergency services, Carson
Tahoe’s comprehensive system allows patients to access
appropriate care, no matter what part of the region they
call home.
More importantly, over the past year we have reached
out to our community to educate them on these available
services. In addition, we have provided a blueprint for each
level of care to instill confidence in our community’s ability
to choose their care appropriately.
2010-2011 R E PO RT TO TH E C O M M U N ITY
5
C a rs o n Ta h o e R eg i o n a l H e a lt h c a r e F o u n dat i o n i s b u i lt o n a c o m m u n i t y o f s u p p o r t.
Foundation Year in Review
Through the Carson Tahoe Regional Healthcare
Foundation, gifts – great and small – have been raised
by grateful patients, dedicated staff, and passionate
community members. These generous gifts are the
lifeblood of our healthcare system. They enable us to
provide healthcare excellence every day, and give us the
ability to build toward an even brighter future.
This past year marked a milestone for the Foundation – the
completion of the capital campaign for the Carson Tahoe
Cancer Center. We would like to extend our sincere thanks
to all of our community members that provided the funding
to build the cancer center and ultimately provide hope and
healing for thousands of cancer patients.
With the Cancer Center capital campaign realized, the
Foundation Board introduced new fundraising initiatives for
capital equipment purchases, the Women’s Health Institute,
and the Baby-Friendly Hospital Initiative.
This past year proved a successful one, with $723,668
in funds received. In total, 683 donors supported the
Foundation through 2,676 gift transactions. We are proud
to report that Carson Tahoe employee donors numbered
86 individuals. We received 59 in-kind donations for our live
and silent auctions including the donation of a 2010 Toyota
Corolla for our Celebrity Docs raffle. Our four fundraising
events brought in $124,234 in income, with additional
contributions coming from restricted contributions and
direct support from Carson Tahoe Regional Healthcare.
750
We’ve performed over
open-heart
surgeries since the program began in 2006.
6
2010-2011 R E PO RT TO TH E C O M M U N ITY
T h r o u g h yo u r g e n e r o s i t y, t h e F o u n dat i o n h a s r a i s e d i n e xc e s s o f $ 9 m i ll i o n ov e r t h e l a s t 12 y e a rs .
2010 CTRH Foundation Revenue by Account
Total = $723,668
$49,093
Dividends & Interest
$154,551
CTRH Support
$124,234
Special Events
$20,000
Women’s
Health Institute
$48,941
Other Contributions
$46,260
Cancer Center
Campaign
$5,720
Shining Star
Programs
$35,479
Memorials & Honors
$5,000
Nursing
Scholarship
$5,669
Foundation
Endowment
$30,410
Annual Fund
$45,620
$64,415
Merriner Cottages
Cancer Resource
Center
$18,425 Merriner
$69,851
Endowment
Special Purpose
& Capital Equipment
Foundation Board of Directors
Officers
Soraya Aguirre, President
Genevieve Frederick, Vice-President
Carolyn Knutson, Secretary
Bob Sewell, Treasurer
Directors
Ex-Officio Members
Mary Caporale
Paul Chelew
Susan Crowell
Craig Ganger
Jenn King
Janice McCauley
Niki Neilon
Vicki O’Shaughnessy
Steve Tackes
Kathy Tatro
Ed Epperson, CEO
Jo Saulisberry, CTRH
Trustee
Delyse Mills, CTRH
Auxiliary
2010-2011 R E PO RT TO TH E C O M M U N ITY
7
W e w i s h to t h a n k t h e h u n d r e d s o f C a rs o n Ta h o e Fr i e n d s w h o s u p p o r t e d t h e F o u n dat i o n i n 2 010
t h r o u g h d o n at i o n s a n d pa r t i c i pat i o n i n o u r s p ec i a l e v e n ts .
2010 Giving — Gifts, Memorials & Grants
Gifts, Memorials & Grants
Abacus Home Appraisal
Abbott Laboratories Inc.
Eric & Nicole Abowd
Abowd & Rose Financial Group
John & Lisa Adams
Edward & Sharon Affonso
Jose & Soraya Aguirre
Holland & Martina Akerley
Al & Jean Albertini
Steve & Tammy Albertsen
John & Donna Alexander
Joe & Helen Allegretti
Carol Allen
Ed Allison
George & Barb Allison
Allison, MacKenzie Law Offices
Duane & Phyllis Almlie
American Chillers
Amplitude
Kelly Anderson
Martin & Sara Anderson
MJ & Susan Anderson
Steve & Lynda Anderson
Bret & Dani Andreas
Gary & Joanie Andreas
Arthur & Kim Angelo
Danielle Aragon
Steven Aramini
Kelly Arnold
Terri Arnold
Arsenal
Kenneth & Sandra Askins
Rex & Karen Baggett
Richard & Nancy Bailey
John & Bernardina Baker
Julius & Joanne Ballardini
Pamela Banko
Mary Lou Banta
Fred & Judy Barlow
Tim & Diane Barndt
Lloyd Barnes
Robert & Agnes Barnes
Marie Vick Bartucci
Ann Beck & Ron Husey
Donald & Diane Becker
Kathleen Becker
Behavioral Health Concepts, Inc.
Annette Bennett
Robert & Karla Bennett
Betty Bensinger
Lynn Berggren
Carolee Berglan
Haydn Bertelson
Rick & Debbie Bessette
Gloria Betrue
Linda Birdwell & Brian MacNeill
Marian Birmingham
Timothy & Patty Blakely
Bill Bliss
Edward & Dallas Block
G.W. Bock & Darla McCowan
Allison Bolognan
Peter & Charlene Booth
William & Celeste Boyd
Ronald & Sylvia Branstiter
Jim & Midge Breeden
Marie Bresch
Bob & Roberta Brickell
Bridgeport Elementary School
Briggs Electric
Jim & Lorraine Brinton
Al & Connie Brown
8
2010-2011 R E PO RT TO TH E C O M M U N ITY
Karl & Lillian Brown
Tom & Lila Brown
John & Flo Bryan
John Bryant
Judy Bryant
Tim & Nancy Bryant
Susanne Buffkin
Builders Association of Western NV
John Bullis
Nelson & Cynthia Burk
Jim Burnside
Laurie Burt
Travis Burt
Eugene & Lois Butler
William Butterfield
Brad Byington
James Cain
Bill & Margaret Calvin
Camp Douglass Mining Co.
Gregg Campagni
George & Patricia Campau
John Campbell
Lois Campbell
Scott & Nanci Campbell
Paula Cannon
Jimmie & Janice Cantrell
David & Teya Cantwell
Capital Ford
Capitol Urology, Inc.
Mary Caporale
Sherry Cardenas
Carson Auxiliary # 1006
Carson Cardiology
Carson City School District
Carson Douglas Medical Society
Carson Medical Group
Carson Nugget
Carson Surgical Group
Carson Tahoe Regional Healthcare
Carson Tahoe Regional Healthcare
Auxiliary
Carson Tahoe Regional Healthcare
Marketing
Carson Valley Accounting, LLC
Carson Valley Golf Course
Carson Valley Inn
Carson Valley Literary Club
Carson-Tahoe Emergency Physicians
Jennifer Cartmill
Casey, Neilon & Associates, LLC
Richard Casler
Ed Cavanaugh
CCS Medical
Center for Advanced Eye Care
D’Ann Chagnot
Kitty Chamberlain
Paul Chelew & Shirley McKenzie
William Chernock
Kathleen Cherry
Debra Christeson
Fred Ciccarelli
Janine Clark
Kenneth & Sylvia Cleary
Coalition of Assisted Residential
Environments
D. Scott Cochran
Steve & Jenny Cochran
Co-Dependents Anonymous
Bob & Karen Colbert
Coldwell Banker Best Sellers
John Coleman
Colorado Business Group On Health
Joseph Conti
Antoinette Cortese & Athan
Roumanas
Jim Costa
Joseph & Megan Crandall
John & Pam Crawford
Bill & Carmen Creekbaum
Steven & Kolene Crouch
Bob & Susan Crowell
John & Juanita Cushing
Theresa Cutillo-Schmitter
Walden & Ann Dahl
Toby Dale
Jody Dallas
Kathleen Daniel
Fred & Renate Daniels
Karrey David
David E. Reese Family Foundation
Catherine Davis
Roy Davis
James & Terry Deal
Camilla Dean
Johnette Deane
Sharon DeLuce
Linda Demarco
Desert Hills Motel Inc
Desert Vagabonds
Kenneth & Joanne Dietrich
Doris Dimmitt
Cathy Dinauer
Loraine Dix
Lewis & Barbara Dodgion
Lou & Jan Doescher
Peter Dorigatti
D.J. & Claudia Dossey
Don & Valerie Douglas
Earl & Lori Duncan
Neal Duncan & Amy Donelson
Merritt & Julie Dunlap
Bill Durand
Jim & Theresa Dyer
Kenneth & Karen Easley
Lori Edwards
Elements United
Eli Lilly USA
Lori Elliott
Don & Melba Ellis
Paularay & Lillian Elmore
Wilbert & Miriam Empeno
Engineering & Oceangraphis
Services
Ed & Denise Epperson
Anne Erkkila
Catherine Evans
Cheryl Evans
Loretta Evenson
Everett
Linda Everson-Sharp
Carol Eyre
Jim Fain
Guy Farmer
Sandra Farnsworth
Cody & Carla Farnworth
Richard & Dolores Farrar
A.L. & J.A. Feliz
Russ Fiddyment
Bill & Theresa Field
Tony & Sharon Field
Marilyn Fitzgerald
Roger Flaa
Doug Flowers
FOX TV/MY 21
Kyle Francis
Pamela Francis & Ray Fernsten
Ray & Genevieve Frederick
Bob & Sharon Fredlund
Becky Freeland
Freeman & Williams, LLP
Mary Freiberg
Jesse & Alisha Freitas
Michael & Deborah Fry
Paul Fry
Diane Fullenwider
G.E. Bunco for Breast Cancer
G.E. Foundation
Dawn V. Gadwill
Lisa Gallaway
Rob Galloway
Craig & Pam Ganger
Fostine Gardner
Konrad Garret
Steve Garrett
Dan Garrison
Pat Gaskill
Gastroenterology Consultants
Christopher Gates
Paul Genasci
Robert Gillings
Michael & Carolyn Ginder
John & Niki Gladys
Glen Eagles Restaurant
Ron Glensor
Jim & Cheri Glockner
James & Jenny Glover
Oscar Godinez
Hector Gomez
Dennis & Mary Anne Gonzales
David & Maria Gordon
Ruth & David Gordon
Richard Gouin
Mary Green
Ed & Sara Groenendyke
Tim & Traci Gustafson
Sanjuana Gutierrez
NoHeni Guznan Negrete
Dick & Jeannie Hadlock
Kristen Haltom
Leigh Halvorson
James & Karen Hamann
Gary & Kimberly Hames
Hammes Company Healthcare, LLC
Rick & Ruby Hamrey
Brian Handfinger
Greg & Lori Haney
Hanger Orthopedic Group
Jerry Hanley
Phyllis Harris Townsend & David
McCannon
Howard Harton
Don & Donna Hataway
Amy Sue Hayes
Ben & Kathi Haynie
Elizabeth Heimbigner & Jeffrey Hunt
Beth Heinrichs
Nicole Henington
Mike & Jan Hewitt
Lesli Hewitt-Spears
Dean & Patricia Higley
Jim Hiney
Stuart & Ilene Hirsh
Paul Hofer
Brian Hogan
Howard & Wenda Holland
Holland & Hart LLP
Gerry & Susan Holsclaw
Lorraine Honyumptewa
Patrick & Cindy Houlihan
E v e ry e f f o r t h a s b e e n m a d e to i n clu d e t h e n a m e s o f a ll d o n o rs . I f yo u s e e a n o m i s s i o n ,
p l e a s e acc e p t o u r a p o lo g i e s a n d g i v e us a c a ll at ( 775 ) 4 4 5 - 5161.
Barry & Janice Howard
Charlotte Howe
Stephanie Hoyle
A.L. Hunter
Melissa Hutter
John & Barbara Ide
Intramed
Randall & Meg Jack
Catherine Jackson
Harold & Alice Jacobsen
Gayle Jacquet
Jennifer James
Tamara Jankovic
Cheryl Jeanblanc
Darlinda Jennings
Mark Jensen
Harold & Karen Johnson
Jami Johnson
Ken & Karen Johnson
Richard & Sharlene Johnson
Vicki Johnson
David & Mary Jean Jones
Donna Jones
Kathy Jones
Adrienne Jordan
Jonathon & Lillian Josten
Ronald Julis
Carl & Nancy Juneau
Clyde & Sandra Jurey
Geri Kabza
Richard & Deborah Kane
William & Jackie Kapczynski
Chris & Sharon Kassity
Paul Katosh
Sharyon Katsaris
Danielle Keeley
Leanna Keith
John Kelly
Darcy & Brian Kerns
Charles & Mary Mae Kilpatrick
Christine King
Tim & Jenn King
Anthony Kingsland
David & Melody Kittle
Anthony Kleinfieldt
Linda Klomp
Heather Klueuer
Kraig & Dena Knoll
Carolyn Knutson
Sandra Koch & Tim McFarren
Kathryn Kocian
Kohn Colodny LLP
Shelly Koontz
Betty Kopfhammer
Donna Kristaponis
Gail Krivan
Jason & Melissa Kuchnicki
James & Bonnie Lafave
Gary & Donna Lake
William & Patricia Lake
Lake Tahoe Regional Hospitalists
Dave & Kathy Landis
Mildred Lanyon
Darlene Larsen
Patricia Larsen
William & Gayle Larsen
Richard & Cheryl Lawley
Gloria Lawson
Eva Layton
Magnus LeBlanc
Frank & Margaret Ledgard
Ivan & Sandra Lepire
Locke & Betty Ray Lesch
Lansford & Jane Levitt
Michael & Mary Lewis
Steve & Ginny Lewis
Phyllus Lidster
Roger & Joanne Ligtenberg
Pete & Laurie Livermore
Don & Vera Logie
Bob & Debbie Lombard
Richard & Terry Long
Terry Long
Henry Lopez
Charles & Paula Lorenz
Robert & Janice Loud
Stephen or Susan Kay Lowe
Hank & Apryl Lucas
Pam Lusby
Jason Luttges
Colleen Lyons
Douglas & Janet MacDonald
Anne Macias
Clif Maclin & Dr. Karen Gedney
Jack & Victoria Maddox
Peggy Madeira
Mallory Foundation
Patricia Malone
Charlotte Manseau
Anne Marks & Diane Rose
Bruce & Marie Martell
Kim & Kim Mason
Stephen & Phyllis Mason
Michael & Sue Matuska
Gregg & Carrie McAninch
Lori McCaskill
Jan McCauley
George & Lynne McCormick
Marie McGloin
Paul McIlwee
Robert & Roberta McIntosh
LH & Judith McKay
John McKenna
Shannon McKimmy
Tom & Karen McNamara
James McNeill
Joan McNulty
Tiffany McQuinn
Paula Medeiros
Iv Meeks
Mele
Edgar & Marlys Mellum
Susanna Mendez
Ruth Merriner
Larry & Susie Messina
Metcalf Builders, Inc.
Bob Metter
Roger & Marria Meyer
Roger & Sandy Miercort
Miles Construction
Gary & Linda Miller
Helen Miller
John Miller
Marlene Miller
Caleb & Delsye Mills
Michael & Elizabeth Milyko
Wayne & Marita Mitchell
Kathy Molina
Jean Moltz
Michael & Mary Jo Mongelli
Julie Moody
David & Carol Moore
Jon Moore
David & Daisy Morgan
Mike & Michelle Morrison
Molly Morrison
Sue Morrison
Megan Moschetti Fogarty
Mt. Grant General Hospital
Michael Mueller
Brigid Mulligan
Murer Consultants, Inc.
Gary & Dorothy Myers
Gary & Susan Neighbors
Margaret Neighbors
Nicola Neilon
Cynthia Nelms
Ingrid Nelson
Josh & Jennifer Nelson
Jerry Nerlove
Nevada Appeal
Nevada Office of the Attorney General
Nevada State Health Division
Nevada Style
Northern Nevada Title Company
Northern Nevada Urgent Care LLP
Northern Sierra CoDa Intergroup
NV Energy
Freya Oberer-Brown
Charles Odom
Janet O’Grady
Chris & Joanne O’Higgins
Bonnie Ohlin
Timothy & Kristy Oliver
Orla Onken
Robyn Orloff & Cullen Shiffrin
Rick Ortiz
Bill & Vicki O’Shaughnessy
Fred & Alice Ottoboni
Samantha Owens
Brian & Lubia Oxhorn
Arthur & Penelope Pace
James & Hattie Pace
Kathy Padgett
Jennifer Pahl
Roy & Jacqueline Panigada
John Parkinson
Pevelino Pascual
Annette Patellos
Patriot Printing
Mike & Karen Pavlakis
JM & Marlene Pearson
Denise Peck
Linda Peevers
Petersen Plumbing Services
Michael & Jan Phillips
Barbara Pierce
Ed & Mary Pierczynski
Carol Pitts
Plaza Hotel
Tony Presti
Delores Pringle
Mark Prizina
Quail Run Activity Fund
Robert Quigley
George & Barbara Rainey
Judy Ramthun
Robert & Teresa Rankin
Nancy Raymond
Charlotte Rea
Cheryl Remick
Resource Concepts, Inc.
Frank & Audrey Rich
Rudolph Richards
Frank & Pat Richer
Ian Ricketts
Ridge Tahoe Property Owners Associa
Betty Roberts
Gail Roberts
Heather Roberts
Adam & Alise Robertson
Jim & Nancylee Robertson
Jackie & Florence Robinson
Roche Diagnostics
Francisco Rodriguez
Michael & Delia Rodriguez
Virginia Rolf
Bill Rolshoven
Janice Rombardo
Ed & Dee Rose
Steve Rude
Frank Rudolph
Howard & Diane Rush
James & Kathy Rush
Rich & Denise Russell
Todd & Jeanne Russell
Safeway Foundation
Saint Mary’s Health Plans/CDS Group
Health
Carol Sammarita
Muraya Sartor
Chuck & Jo Saulisberry
Save Mart Supermarkets
Mike & Donna Schellin
George & Pam Schiffilea
Phil & Kristin Schlager
John & Patsy Schley
Fred & Brenda Schmidt
Michelle Schmitter
Allen & Diane Schnaser
Schultz Financial Group
Garrett & Nita Schwartz
Martin & Katherine Schwedhelm
Amber Sciarrotta
Hannah Serrano
Kevin & Becky Servatius
Bob & Diane Sewell
Shaheen Beauchamp Builders
Brittney Sharp
Anita Shaul
Donald Shearer
Ryan Shearer
Jeffrey & Lisa Shoemaker
Sierra Oxygen
Sierra Surgery Hospital/ Sierra Imaging
Craig & Sandy Simmons
Peter & Lisa Sinnott
Sam Slack
Gary Sloan
Dennis & Nina Small
Janna Smith
Karen Smith
Robert Smith
Sandi Smith
Wayne & Jane Smith
James P. Smolenski
Gene & Florence Snyder
Leroy Snyder
Cindy Sorber
Soroptimist International of Carson City
Jim Sorrentino
Southwest Gas Corporation Foundation
Sperry Van Ness/ Gold Dust Commercial
Associates
Mark & Patricia Sprague
Robin Stading
Dale & Sharon Steele
Eleanor Stephen
Janet Stewart
Stillwater Foundation
Joanne Stockman
Francis & Ruth Sullivan
Jerry & Dori Summerfelt
Susan G. Komen for the Cure
T/TH Tickets & Topics AA
Steve Tackes & Carol Payne
Tahoe Douglas Firefighters Assn Local
2441
Tahoe Fracture & Orthopedic Med. Clinic
Alice Tanksley
Stanley & Leslie Tashiro
Carolyn Tate
John & Kathy Tatro
Layla Tawil
Roger & Gail Teig
Frank & Elizabeth Tetz
Eric Thaden
Russell & Cynthia Thaw
The Charles T. Stout Foundation
The Leisure Hour Club of Carson City
Gladys Theriot
Janice Thomason
Toni Thompson
Edward & Belva Tomany
Lawrence & Janice Tores
Sanjuana Torres
Richard & Kathy Triplett
Carole Trotter
Adam Trumble
James & Valerie Tuck
Charles Tuggle
Gary & Patricia Turner
Carter & Peggy Twedt
Daniel & Jan Ulrich
US Bank
John Van Etten
Doris Vance
Frank Vavra
Katy Vazquez
Patricia Vega
Elaine Vicich
Irene Vrabel
Stephen & Zita Waclo
Ron & Ellen Waicul
Steve & Mary Walker
Steve & Vonnie Walker
Vicki Walker
Joe & Ellen Walls
R. Craig Warner
Lisa Watson
Andrea Weed
Stephen Weil
Emily Wells
Wells Fargo Advisors
Jacque & Todd Werner
Dana Whaley
Darlene Wheeler
Jim Wheeler
Dawn White
Jack & Vivian White
Martha Wicksall
Nicole Wiencek
Gary & Karen Williams
Roger & Victoria Williams
Phil & Robin Williamson
Robey & Barbara Willis
Judy Wingerd-Hollister
Billy & Theresa Witt
Doris Wolfer
Wolken Realty
Bob & Bessie Wooldridge
Steven Wortman
Martin & Christine Wright
William & Judith Wright
Gilbert & Annette Yanuck
Stephen Yasmer
Debra Yim
Gina Zink
In-Kind Support
2223 Restaurant
A New U Salon & Spa
Abacus Home Appraisal
Charlie & Karen Abowd
Arsenal
Back of the House
Shea Bondi
Steve & Cyndy Brenneman
Dick & Mary Campagni
Kimberly Carlson
Carson Medical Group
Carson Tahoe Regional Healthcare
Auxiliary
Cleavage Creek
Concours Parts & Accessories
Jim Costa
Bob & Susan Crowell
Theresa Cutillo-Schmitter
English Rose
FOX TV/MY 21
Pamela Francis & Mr. Ray Fernsten
Ray & Genevieve Frederick
Galaxy Theater
Genoa Lakes Golf Club & Resort
Glen Eagles Restaurant
Jim & Cheri Glockner
Amy Sue Hayes
Heather Glen Glass
Tim & Jenn King
Carolyn Knutson
La Ferme
Lucinda’s Country Inn
Gary & Gala MacDonald
Jan McCauley
Ruth Merriner
Larry & Susie Messina
Moody’s Bistro & Lounge
Ted Mori
Nicola Neilon
Bill & Vicki O’Shaughnessy
Photography with Love
Rhea Reil
Ed & Dee Rose
Chuck & Jo Saulisberry
Bob & Diane Sewell
Sierra Meat Company
Silver Oak Golf Course
Southern Wine & Spirits of Nevada
Sperry Van Ness/Gold Dust Commercial
Associates
Steve Tackes & Carol Payne
Tahoe Ridge Winery, Marketplace &
Bistro
Target Portrait Studio
John & Kathy Tatro
The Purple Avocado
Bruce & Diane Theriot
Tito’s
Tumbleweed Gymnastics/Kaia F.I.T.
US Foods
Vogue Linen
Andrea Weed
Wirtz Liquor & Wine
2010-2011 R E PO RT TO TH E C O M M U N ITY
9
T h e C a rs o n Ta h o e C a n c e r C e n t e r h o l d s t h e d i s t i n c t i o n o f b e i n g o n e o f o n ly 1, 4 0 0 - p lus accr e d i t e d
c a n c e r p r o g r a m s i n t h e n at i o n , a n d t h e o n ly f r e e s ta n d i n g accr e d i t e d c a n c e r c e n t e r i n N e va da .
Carson Tahoe Cancer Center
To earn accreditation from the American College of
Surgeons Commission on Cancer (CoC), a facility must
meet their rigorous quality standards, a process that the
Center must undergo every three years. 2010 marked just
such a year, and Carson Tahoe Cancer Center succeeded in
retaining its accreditation plus commendations.
Criteria set by the CoC include: providing access to the
full scope of multidisciplinary services required to screen,
diagnose, treat, rehabilitate and support patients with cancer
and their families; provide prevention and early detection
services to the community; provide services on site, by
referral or through coordination with other facilities or
agencies; and submit data annually to the national Cancer
Data Base.
Together, we are in the fight to win.
Carson Tahoe provides many services and resources to
ensure our community has easy access to leading edge
cancer care. The 35,000 square foot freestanding Cancer
Center defines “comprehensive,” thanks to its two full-time
medical and radiation oncology private practices, state-ofthe-art technology, and extensive support services.
Our community outreach is an ongoing effort that includes a
community outreach nurse, free “Cancer 101” seminars, and
an Institutional Review Board (IRB). Our clinical trials nurse
reviews all proposed research and clinical trails conducted by
Carson Tahoe Regional Healthcare. In addition, they assist
medical staff and oversee the patient navigation program.
Other features of the Cancer Center that are critical to
the diagnosis, treatment and care of patients include: an
outpatient ambulatory infusion center; a tumor registry; the
Merriner Cottages; and the nationally recognized Carson
Tahoe Cancer Resource Center.
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2010-2011 R E PO RT TO TH E C O M M U N ITY
In 2010, the Cancer Center
treated
644 newly diagnosed patients.
T h e C a n c e r R e s o u rc e C e n t e r s ta f f a n d vo lu n t e e rs a r e c a n c e r s u r v i vo rs w h o c a n s ay to pat i e n ts ,
“ I k n ow h ow yo u f e e l .” T h i s i s a p ow e r f u l s tat e m e n t to t h o s e fac i n g a c a n c e r d i ag n o s i s .
Healthcare Navigators – Leading the Way
With early intervention, treatment and support, cancer is treatable. And no one has to do it alone.
Our Healthcare Navigators assist cancer patients at every stage of care, providing support and
guidance throughout the healthcare process. Regardless of the situation, a patient’s personal
navigator will listen to their concerns, provide resources, and point the patient in the right direction.
In a time when cancer patients need it most, this personalized approach to care lets patients know
that Carson Tahoe is there for them every step of the way.
The New Women’s Health Institute
In 2011, a community resource that encourages and supports health and well-being in all women in
our community became a reality. With the opening of the Women’s Health Institute, women and their
families gain access to a wealth of wellness resources dedicated to education and empowerment.
This one-stop shop for women’s health information has proven invaluable to cancer patients – along
with other important services such as OB/GYN and heart health – seeking answers from a women’s
perspective, providing a continuum of care through every stage of a woman’s life.
Carson Tahoe Cancer Center 2010 Statistics
Resource Center Visits 1,820
Radiation Oncology Visits 3,731
Ambulatory Infusion Center Visits 3,902Merriner Cottage Days 1,632
Cancer Committee Members
Discipline — Member
Administration — Cathy Dinauer
Cancer Registry — Larraine Tooker and Jude Greytak
Cancer Resource Center — Ann Proffitt
Cancer Services — Carla Brutico and Zita Waclo
Diagnostic Radiology — Gregg McAninch, MD
General Surgery — James Pincock, MD
Integrated Care — Joan Goddard
Medical Oncology — John Kelly, MD
Nursing — Debbie Klipp
Outpatient Services — Paul Laird
Outreach/Clinical Trials/AIC — Michelle Thomas
Pain Specialist — John DiMuro, DO
Pathology — Elizabeth Jack, MD
Pharmacy — Wayne Mitchell
Radiation Oncology — Roger Miercort, MD
Quality Management — Stephanie Hoyle
Radiation — Sandy Shirley, RN
Rehabilitation — Steve Yasmer
Sierra Surgery Hospital — Karyn Grow
2010-2011 R E PO RT TO TH E C O M M U N ITY
11
C a rs o n Ta h o e wa s h o n o r e d to b e n a m e d N e va da’ s o n ly 5 -S ta r r at i n g
by H e a lt h Gr a d es ® f o r e xc e ll e n c e i n h e a r t by pa s s s u r g e ry.
2010 Annual Report
2010 CTRH Statistics
Days of Care provided 42,833
Licensed patient Bed Capacity 172
Surgeries provided 2,741
Patient Admissions 9,942
Outpatient Visits 113,646
Service Area Highlights
ER
•• Full service emergency department–open
24 hours a day, 7 days a week
•• Care provided by board certified
emergency physicians
•• Advanced triage process where patients
are provided the appropriate level of care
upon arrival
•• 32,081 patients treated for emergencies in
2010 at the Regional Medical Center
•• Six dedicated Fast Track bays for minor
emergencies
•• 9,045 visits through Minden Medical
Center Emergent Care in 2010
Cardiology – Heart Institute
•• The only hospital in northern Nevada
to offer the “CardioOne” open heart
surgery program
•• Diagnostic cardiology
•• 3 world-class catherization and vascular
labs
•• Certified Cardiac Rehabilitation Center
•• 128 open-heart surgeries in 2010
•• Interventional cardiology
Women’s and Children’s
•• 8 private Labor, Delivery, Recovery and
Postpartum Rooms
•• Individualized care in a homelike setting
•• 918 babies born in 2010
•• MOM’s clinic (maternal obstetrical
management)
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2010-2011 R E PO RT TO TH E C O M M U N ITY
•• 384 women accessed prenatal care
through the MOM’s clinic in 2010, which
totaled approximately 3,036 patient visits
•• Clinic prenatal program
•• All-private pediatric rooms
T h r o u g h C a rs o n Ta h o e ’ s c o m p r e h e n s i v e s ys t e m o f c a r e , pat i e n t s h av e d i r ec t acc e s s to
ov e r 3 5 m e d i c a l s p ec i a lt i e s ava i l a b l e a r o u n d -t h e- clo ck .
Official CTRH Membership
Soraya Aguirre
Gary Ailes, DVM
Sondra Amodei
Rex T. Baggett, MD
Jim Costa
William Creekbaum
Jeffrey Creelman
Donna Curtis
Jack Davis, DO
Sharon DeLuce
Ed Epperson, CEO
Rachel Fletcher
Hong Gao, MD
James R. Gibson
Marianna Gillilan
Don W. Hataway
Freeman K. Johnson
Pete Livermore
Clifton C. Maclin, Jr.
Tony Marangi
Janice McCauley
Jonathan R. Miller
Caleb R. Mills
Richard T. Moore
Maud Naroll
William O’Shaughnessy, MD
Bernard T. Santos
Jo Saulisberry
Rosemary Smith
Leroy F. Snyder
Richard Staub
David Strull, MD
Kathy Triplett
Jeffrey D. Upton, MD
Erwin F. “Vic” Vicich
Andrea Weed, DO
Karen Wyman
Gilbert A. Yanuck
Carson Tahoe serves a community
of over
250,000 people.
2010-2011 R E PO RT TO TH E C O M M U N ITY
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Non-profit org.
U.S. Postage
PAI D
Carson Tahoe Regional Healthcare
P.O. Box 2168
Carson City, NV 89702-2168
(775) 445-8000
Reno, N V
Permit #599
Locations
Carson Tahoe Regional Medical
Center
1600 Medical Parkway, Carson
City, NV 89703, (775) 445-8000
Carson Tahoe Minden Medical
Center & Emergent Care
925 Ironwood Drive, Minden, NV
89423, (775) 783-7800
Carson Tahoe Cancer Center
1535 Medical Parkway, Carson
City, NV 89703, (775) 445-7500
Carson Tahoe Dayton
Professional Building
901 Medical Center Drive, Dayton,
NV 89403, (775) 445-7630
Carson Tahoe Heart Institute
1470 Medical Parkway, Carson
City, NV 89703, (775) 445-7650
Carson Tahoe Specialty
Medical Center
775 Fleischmann Way, Carson
City, NV 89703, (775) 885-4430
Carson Tahoe Behavioral Health
Services, Outpatient
1001 North Minnesota St., Carson
City, NV 89403, (775) 445-7756
Carson Tahoe Behavioral Health
Services, Inpatient
1080 North Minnesota St., Carson
City, NV 89403, (775) 445-7350
Carson Tahoe Urgent Care
1201 South Carson Street, Carson
City, NV 89703, (775) 445-7330
Carson Tahoe Surgery Center
973 Mica Drive, North Douglas
County, (775) 445-7210
Carson Tahoe Urgent Care
901 Medical Center Drive, Dayton,
NV 89403, (775) 445-7630
Holbrook Junction
1550 Highway 395 South,
Gardnerville, NV, (775) 266-3035
Carson Tahoe Cardiology, Carson
City, Minden, So. Lake Tahoe,
Mammoth Lake, and Yerington
(775) 445-7650
Senior Pathways
775 Fleischmann Way, Carson
City, NV 89703, (775) 445-7350
Carson Tahoe Physician Clinics
Carson City, Minden and Dayton
(775) 445-7330
Carson Tahoe Continuing
Care Hospital
775 Fleischmann Way, Carson
City, NV 89703, (775) 445-7795
Great Basin Imaging
2874 North Carson Street, Carson
City, NV 89703, (775) 445-5500
Clinic at Walmart
3770 US Highway 395 South,
Carson City, NV 89703,
(775) 445-7220
Clinic at Walmart
3200 Market Street North,
Carson City, NV 89703,
(775) 445-7220
Women’s Health Institute
1475 Medical Parkway, Carson
City, NV 89703, (775) 445-5168
Partnerships
Sierra Surgery Hospital
Carson Tahoe Radiation
Oncology Associates, LLP