January 2017
Happy New Year! Did you notice the new header above? The new year is bringing great
changes - Dynamics CRM is becoming Dynamics 365. With plenty of new features and apps,
your business will reach new levels this year! Read more below on Dynamics 365, sign up for
the webinar, and don't worry, Crestwood is here to lead you every step of the way.
Click here for a short holiday video from Crestwood’s team.
Breaking News
Crestwood Associates Named to the 2016 Bob Scott’s VAR Stars List
Crestwood has been named to the 2016 Bob Scott’s VAR Stars list for the third year running.
Members of the VAR Stars were selected based on factors such growth, industry leadership and
recognition, and innovation. Selection is not based on revenue and those firms chosen represent
a wide range of size and many different software publishers of accounting software. Many firms
on the list are award-winners in other areas, such as Microsoft’s President’s Club, Accounting
Today’s Top VARs, and CIO Review growth series awards, all of which Crestwood has achieved,
multiple times. Click here to read the press release.
Microsoft Dynamics CRM News
Good News for Dynamics CRM Online Clients Transitioning to Dynamics 365
Microsoft announced on December 22, 2016 that they will allow existing CRM Online customers
to auto-renew in to their existing CRM Online subscriptions until February 1, 2017. Why is this a
big deal? It gives you a full year of lead time so you aren't forced to transition with little notice.
Want to learn more, click here for additional information and what you need to know when it's
time to renew.
How to Move an Email Activity in Dynamics CRM
We've all done it - attached an email to the wrong thing in Microsoft Dynamics CRM. Click on the
link and view this quick guide that will show you how to undo those accidents from Outlook or
from within an area in Dynamics CRM.
VSS Error When Uninstalling Dynamics CRM 2016
Brandon, a Crestwood Senior Consultant, was recently helping a client upgrade to Dynamics
CRM 2016 and ran into an error with the Volume Shadow Copy Service (VSS). Read more on
the error and how to fix it.
Fun Winter Facts:

Anders Fannemel of Vikersund, Norway holds the record for the longest ski jump of
251.5 meters. That's 825 ft., or 2-3/4 football fields long!

The largest snowman, or I should say snowwoman, was built in Bethel, Maine in 2008.
Standing almost as tall as the Statue of Liberty at 122 ft. That’s a lot of snow!

Who can roll out the largest snowball? The students from ASME Michigan Technological
University can. In 2013, they rolled out a 9 ft. x 10 ft. snowball!

Ever wonder how big snowflakes can get? In the late 1800’s, a rancher in Montana
reported seeing the largest snowflake to have ever fallen at 15 inches wide. I guess
everything is bigger in Montana!
Webinars & Events
Transitioning to Dynamics 365
Tuesday, January 31, 2017
11:00 AM - Noon (CST)
Join Crestwood to learn more about tranisitioning to Dynamics 365. During this webinar, we will
provide general information, transitional pricing, and options. You will also have an opportunity
to ask questions and set up a personalized discussion with our Dynamics 365 experts to explore
your specific requirements.
Register Today - Space is Limited
Learn More about Dynamics 365 - Previously Recorded Crestwood Webinar
Watch the Recording of our September Webinar
John Gabrys, Crestwood Sales Manager did an hour-long premier on the new Dynamics 365
when it first was released. Watch the recording of the webinar. You will need to enter your
information in, and it will take you to the session.
Save the Date for CRMUG Summit 2017
October 10-13, 2017 at the Gaylord Opryland Resort & Convention Center in Nashville, TN
What better place to hold CRMUG Summit 2017 than the Country Music Capital of the World.
Crestwood can only imagine what the CRMUG committee has up their sleeves for hosting the
largest Dynamics CRM conference in a city that is home to the Country Music Hall of Fame and
Museum. Put on those cowboy boots, roll up your sleeves and dance to the beat of new
solutions, fresh ideas and a wealth of knowledge you will bring home from the CRMUG summit.
Crestwood Associates | 240 E Lincoln Street | Mount Prospect | IL | 60056
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