Commercial Daily Wear
and Extended Wear
March 2017
Courtney Abel
Gina Ashabranner
Christopher Bailey
Todd Bailey
Alaina Baird
Shannon M Basham
Ruth Ann Beckley
Kailen Berry
Kirk Biggins
Jill Bollman
Shannon Butler
Brittany Camillo
Andrew Campbell
Tiffany Carter
Beth Christie
Evan Claytor
Jennifer Coblentz Boling
Brent Coles
Tony Cyr
Laurie A Daley
Natalye Faison
Eliza Floyd
Sara Fox
Michael Franz
Kelly Gessert
Sun Mi Gille
Stephanie Grace
Laura Griffith
Michelle Harker
Stacy Harris
Shawn Harrison
Kevin Haslam
Cheri Hebeisen
Brandy Heckroodt
Alyson Hoffman
Aynsley Holzen
Jacob Johnson
Theresa Kinney
Renee Kirby
Scott Kiesling
Nikolas Klakow
Bill Krantz
Paul Kreimer
Anne Livingston
Tracy Marr
Mary McCullough
Busisiwe Merritt
Beverly Moores
Monica Murray
Melanie O'Brien
Commercial Daily Wear and Extended Wear
March 2017
Jessica Oliver
Kelly Parrott
Kathryn Pegan
Abigail Poyser
Ann Rabinovitz
Erin Ramcke
Jana Rentz
Sue Reynolds
Aniket Saoji
Nathan Schau
Aaron Selis
Peggy Sheets
Ariz Slali
Kristen Sullivan
Candice Tackett
Lori Toth
Dana Ulakovic
Jodi Ulrich
Stephanie Watson
Shannon White
Scott Witt
Jessica Zellmer
Courtney Abel, AuD
Courtney Abel is an Audiologist and Clinical Trainer with Phonak hearing systems. She started with Phonak in
January 2013 and is currently based in Cincinnati, OH. Dr. Abel received her BA in Speech and Hearing
Science from The Ohio State University in 2007, followed by her Doctorate of Audiology degree in 2011. Her
clinical experience includes providing hearing and balance evaluations, electrophysiologic investigations, and
cochlear implant evaluations and programming within a hospital setting. She also has experience with hearing
aid evaluations and fittings from newborns through the elderly population.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Gina Ashabranner
Gina is a territory manager and audiologist for Phonak Hearing Systems since 2008 and based out of Little
Rock, Arkansas. She covers Arkansas, West Tennesee and North Mississippi. Gina received her Bachelors
degree in Communicative Disorders from University of Arkansas at Little Rock in 1996, her Masters degree in
Audiology from the University of Arkansas for Medical Sciences in 1999 and her AuD from the University of
Florida in 2007. Previous clinical experience includes ENT settings and private practice with an emphasis on
hearing aid dispensing to the adult population. She is a member of the American Academy of Audiology,
Academy of Doctors of Audiology and the Arkansas Academy of Audiology.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Christopher Bailey
Chris joined Phonak in 2011 and currently holds the title of Territory Manager for Southwestern and Eastern
Washington, Northern Idaho and Montana. He has also served as Territory Sales Manager and Business
Development Manager for the Northwest Region. Chris is a Hearing Instrument Specialist and dispensed
hearing devices in Clearwater, Florida before deciding to join Phonak in the Pacific Northwest.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
2
Alaina Baird, AuD
Alaina Baird is a Phonak Clinical Trainer based in San Diego, CA. Alaina received her Bachelor’s degree in
Communication Disorders from Truman State University in 2009 and her AuD from Arizona State University in
2013. She is a fellow of the American Academy of Audiology.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Shannon M Basham, AuD
Shannon has been in the field of audiology for 8 years after receiving an AuD in 2003 from the University of
Louisville in Louisville, KY. She practiced in private practice settings until she joined InSound Medical as a
professional trainer in February 2008. She has been promoting deep canal fittings and extended wear hearing
since. In her current role as the National Training Manager for Lyric by Phonak, she is responsible for the
design, content development, management, implementation, and communication of training and education
programs supporting Lyric Hearing and related products.
Financial-Phonak employee who receives a salary for employment for teaching/speaking
Nonfinancial-No relevant nonfinancial relationships exists
Ruth Ann Beckley
Ruth Ann has been in the Hearing Aid Industry since 2004. She is a National Board Certified Hearing
Instrument Specialist and has a Master's of Science in Marketing from Louisiana State University. Ruth has
held positions in private practice several times as a dispenser. She has worked for various hearing aid
manufacturers in sales roles since 2008. Currently she is the Territory Manager for Phonak for the Louisiana,
MS Gulf Coast and East Texas areas.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
3
Kailen Berry, AuD
Kailen Berry is an audiologist and Territory Account Manager with Phonak LLC. Dr. Berry started with Phonak
in September 2012 and is based in Vancouver, Washington. She received her BS from the University of
Washington in 2006, and her AuD from the University of Washington in 2011. Her clinical experience included
providing diagnostic hearing and electrophysiologic assessments to the adult and pediatric populations. She
also has experience with hearing aid evaluations and fittings for both adult and pediatric populations.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Kirk Biggins
Kirk is a Territory Manager at Phonak LLC. As the main point of contact in the field, he manages all aspects of
the product portfolio to customers in West Texas and New Mexico. Kirk previously worked as the Area
Manager for Cochlear Americas. In this role he provided both clinical and surgical OR support to ENT and
Neurotology practices in West Texas. Kirk started in the medical sales industry in 1998 and has held various
roles in medical device, dental and orthopedic sales and development. Kirk received his Bachelor’s degree
from University of North Carolina in 1994.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Jill Bollman, AuD, CCC-A
Jill Bollman is an Audiologist and Clinical Trainer with Phonak hearing systems. She started with Phonak in
October 2016 and is currently based in Big Rapids, MI. Dr. Bollman received her BSS in Communication
Disorders from Central Michigan University (CMU) in 1993, followed by her MS in Audiology degree in 1995
from Rush in Chicago. She went on to earn her doctorate degree via distant learning in 2012. Her clinical
experience includes Clinical Supervision/Audiologist at Central Michigan University, ENT practice and an
evaluator for the school hearing screening programs. She provided diagnostic services as well as hearing aid
evaluations and fittings, Auditory Brainstem Response testing on infants and adults and preschool hearing
screening services for Bay Arenac school district. In addition, she was a pediatric account manager for
Oticon, has taught undergraduate classes at CMU and did adjunt teaching at Ferris State University.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
4
Shannon Bulter, MA, CCC-A, F-AAA
Shannon Butler is a Territory Manager with Phonak covering Western Washington and Alaska. She joined the
Phonak team in August 2011. Received her BS from the University of Arkansas at Little Rock in 2001, and her
MA from Washington State University in 2006. Her previous work experience includes, diagnostic audiological
evaluations, hearing aid dispensing, electrophysiology, vestibular testing and rehabilitation. Shannon is
certified by the American Speech-Language Hearing Association and is a Fellow of the American Academy of
Audiology.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Brittany Camillo, AuD, CCC-A
Brittany Camillo is a clinical trainer with Phonak. Brittany earned her Doctor of Audiology degree in 2013 from
Northern Illinois University. Prior to working at Phonak her clinical experiences included time spent working in
research, ENT practices, and private practices.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Andrew Campbell
Andrew Campbell is Phonak’s new Territory Manager for Tennessee and Columbus Phonak, LLC. Andrew is
originally from Brisbane, Australia and received his Masters’ degree from The University of Queensland
Australia in 2000. Following graduate school, Andrew worked as a clinical audiologist for an ear, nose and
throat practice in Queensland. After considering roles in the USA, he joined an innovative and rapidly
expanding audiology retail group in New Zealand called Bay Audiology and assisted in growing their network of
clinics from 8 to 50 over a 5 year period. Following ownership changes at Bay, Andrew was given the
opportunity to consider options outside of Australasia and successfully applied for his current role in
Tennessee and now lives in central Nashville.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
5
Tiffany Carter, AuD
Tiffany Carter is an audiologist and clinical trainer with Phonak. She started with Phonak in December 2011
and is currently based out of Denver, CO. Tiffany received her bachelor's in health sciences from Florida
International University and her doctorate in audiology from Nova Southeastern University. Her clinical
experience includes audiological evaluations and hearing aid fittings from daily wear to extended wear devices.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Beth Christie
Beth has held a sales management position at Phonak since 2013. She is currently a Mid-Atlantic region
Territory Manager. She earned a bachelor's degree in Medical Technology with a minor in Biology in 2002.
She brings over 12 years of medical sales expertise to Phonak.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Evan L Claytor, AuD, CCC-A
Evan L. Claytor is currently an Audiologist and customer trainer in the northeast United States for Phonak LLC.
Dr. Claytor received his Bachelors of Science (1993) and Masters degree (1999) in Communication Sciences
and Disorders from Howard University in Washington, DC. Evan later went on to earn his Doctor of Audiology
degree from the Arizona School of Health Sciences in 2005. In his 12 year career as an Audiologist he has
worked for the Mendelson Group of Potomac Maryland, The Washington Hospital Center in Washington, DC,
and most recently Associates in Hearing Healthcare in Barrington, NJ. Evan also served three years as the
outside territory sales representative for another manufacturer in Pennsylvania, New Jersey, and West
Virginia. Primary career emphasis has been hearing aids and vestibular evaluation. Member of American
Speech Language and Hearing Association since 2000. Dr. Claytor resides in Williamstown, NJ with his wife
Saudia, a Speech Pathologist and two daughters Kendall and Ryann.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
6
Jennifer Coblentz Boling, AuD, CCC-A
Jennifer Coblentz is the MidAtlantic Region Manager. She joined the Phonak team as an educational trainer in
2005. She received her MS in Audiology from Syracuse University in 2000 and her AuD from Salus University
in May, 2009. Her previous work experience includes diagnostic audiological evaluations, vestibular testing
and rehabilitation, and hearing aid dispensing to pediatric through geriatric populations within various medical
settings. Jen has presented at numerous state and national meetings on the topic of hearing aid technology
and works with customers to maximize patient satisfaction with Phonak hearing aids and accessories as well
as FM technology.
Financial-Phonak employee who receives a salary for employment in a management position
Nonfinancial-No relevant nonfinancial relationships exists
Brent Coles
Brent is a Phonak Lyric Specialist for the Northwest Region. He has been employed with Phonak since
February 2012. Brent has worked in various companies as a Territory Manager, Business Development
Manager and as VP of Sales. He resides in Utah with his wife, Susan; loves to golf, snow ski, and enjoys
family time, especially with his grandchildren.
Financial-Phonak employee who receives a salary for employment and performance-based commissions
Nonfinancial-No relevant nonfinancial relationships exists
Tony Cyr
Tony is a Territory Manager for Phonak covering Illinois, Southern Iowa and Northwest Indiana. He has worked
in the hearing healthcare industry for 8 years, in product management, new business development and sales.
He earned his Bachelor of Arts in Marketing from North Central College.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
7
Laurie Daley, MS, F-AAA
Laurie is an Audiologist and Territory Manager for Phonak in the Northeast. She joined Phonak in July 2012
and currently resides in New Hampshire. Laurie received her Master of Science degree in Audiology from
Gallaudet University in Washington, DC in 1999. Her previous experience includes diagnostic audiology,
hearing aid dispensing and aural rehabilitation in both clinical settings & private practice. In 2006, Laurie
established a successful hearing aid practice for a large multi-clinic healthcare organization in Worcester, MA.
Her professional interests include adult amplification and aural rehabilitation.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Natalye M Faison, AuD
Natalye joined the Phonak team as the Territory Manager for New York City and Long Island in August 2013.
Prior to working at phonak, Natalye received 6 years of experience within the industry as a Customer Trainer.
Her clinical experience includes adult and pediatric diagnostics and amplification. Natalye received her
Bachelors of Arts in 2000 from Hampton University in Hampton, Virginia and her Doctorate of Audiology in
2006 from Gallaudet University. Natalye's professional interests include amplification and assistive listening
devices.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Eliza Floyd, AuD
Eliza Floyd is an Audiologist and Clinical Trainer with Phonak hearing systems. She started with Phonak in
August of 2016 and is currently based in Portland, OR. Dr. Floyd received her BS in Communication Sciences
and Disorders from The University of New Hampshire in 2003, followed by her Doctorate of Audiology in 2010
from Northeastern University. Her clinical experience comes from working for 6 years in private practice
settings where she provided hearing evaluations and hearing aid fittings for both pediatric and adult patients as
well as counseled families and patients through the hearing aid fitting and follow-up process.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
8
Sara Fox, AuD, CCC-A
Sara Fox is the Territory Account Manager for the Mid-Atlantic region primarily in Eastern NC. She joined
Phonak as a territory sales manager in 2008. Her primary responsibility is working with audiologists and
hearing aid dispensers to maintain satisfaction and grow sales. Sara received her M.S. in Audiology and
Speech Sciences from Purdue University in 2003 and her Doctorate in Audiology from AT Stills University in
2008. Her previous work experiences include diagnostic evaluations of hearing and vestibular systems and
fitting of hearing instruments in both a private practice and ENT office settings. Sara is also involved with
several national, state and local audiology groups including American Academy of Audiology (AAA), American
Speech Language and Hearing Association (ASHA), and the North Carolina Academy of Audiology and is a
co-founder of the Triangle Audiology Group.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Michael Franz
Michael is a Specialty Business Manager at Phonak covering Northern California. He joined Phonak in July
2014. Prior to working at Phonak, Michael spent 5 years in the hearing industry, 8 years in professional
photography and 12 years in environmental lab testing industry, all in sales and business development. He
received his Bachelor of Arts degree in Physical Education from Long Beach State University and spent 3
years competing on the international track and field circuit.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Kelly Gessert, AuD
Kelly is a Territory Account Manager at Phonak covering Southern Illinois and Eastern Missouri. He joined
Phonak in 2008. Prior to working at Phonak he held positions as an Audiologist at St. Charles Clinic from 19842000 and owned the Hearing Center of St. Charles County from 2000-2008. He received his MA in 1984 from
Southeast Missouri State University and his AuD in 2000 from the University of Florida.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
9
Sun Mi Gille
Sun Mi Gille is a customer trainer for Phonak. She earned her B.S. (2005) and AuD (2011) from the University
of Texas at Austin. She completed her externship at the National Center for Rehabilitative Auditory Research
at the Portland VAMC. Her clinical experience includes comprehensive audiometric testing and hearing aid
evaluation and fitting for adult, pediatric, and special populations.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Stephanie Grace PhD
Stephanie Grace is an Audiologist and Territory Sales Manager with Phonak hearing systems. She started with
Phonak in September 2015 and is currently based in Cincinnati, OH. Dr. Grace received her BS in Speech and
Hearing Science from Miami University in Oxford, Ohio in 1994, followed by her MA in 1997 and PhD in
Audiology in 2002 both from the University of Cincinnati. Her 18 years of clinical experience include providing
hearing and balance evaluations, electrophysiologic evaluations, hearing aid sales and services, tinnitus
management, and cochlear implant evaluations and programming within an ENT private practice setting.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Laura Griffith, AuD
Laura Griffith is an audiologist and territory manager with Phonak. Laura started with Phonak in August 2008
and is based in Denver, CO. She received her BS from Miami University (OH) in 2002 and received her AuD
from Vanderbilt University in 2006 and has worked in several clinic settings. Her clinical experience included
providing diagnostic hearing and balance evaluations in an ENT setting. She also has experience with hearing
aid evaluations and fittings for both adult and pediatric populations.
Financial-Phonak employee who receives a salary for teaching/speaking
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
10
Michelle Harker, AuD
Michelle is a Senior Customer Trainer with Phonak. She received her bachelor degree in Speech-Language
Pathology and her Doctorate in Audiology degree from Ball State University. Michelle joined Phonak in 2010
and worked as a Lyric Professional Trainer before transitioning to the Senior Customer Trainer role.
Financial-Phonak employee who receives a salary for employment for teaching/speaking
Nonfinancial-No relevant nonfinancial relationships exists
Stacy E Harris, AuD
Stacy Harris is an audiologist and territory account manager with Phonak. In this position her role is to provide
customer training and education for Phonak hearing aid technology. Stacy received her BA from The Ohio
State University, her MA in Audiology from University of North Carolina at Greensboro and her AuD from
University of Florida. Stacy’s previous experience included 9 years of diagnostic audiological evaluations,
vestibular assessment and rehabilitation and hearing aid dispensing within the world of ENT.
Shawn Harrison, MA
Shawn Harrison is a Regional Sales Director at Phonak. He joined the Phonak team in 2006 and has worked in
sales and marketing since then. He received his M.A in Audiology in 2004 and his MBA in 2012. His previous
work experience includes diagnostic audiometric evaluation, hearing instrument dispensing to pediatric through
geriatric population with a focus on those with severe to profound hearing loss, and research with a focus on
hearing instrument, cochlear implant and FM outcome measures. He also has a strong interest in practice
development, the evolving hearing healthcare market and practice branding.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Kevin Haslam
Kevin is a Business Development Manager with Phonak and has been in the medical device space for fifteen
years and in particular hearing healthcare since 2008. He graduated from the University of Washington with a
degree in Economics.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
11
Cheri Hebeisen, AuD, CCC-A
Cheri Hebeisen, is a customer trainer with Phonak. She joined Phonak in 2011. Cheri earned her Doctor of
Audiology degree in 2003 from the University of Florida and her Masters of Communication Disorders in 2000
from Louisiana State University Health Science Center in New Orleans. Prior to working as a customer trainer
for Phonak, her clinical experience included diagnostics for pediatrics through geriatrics, hearing aid and FM
fittings and evaluations, as well as, auditory processing disorder evaluations.
Financial-Phonak employee who receives a salary for employment and travel expenses
Nonfinancial-No relevant nonfinancial relationships exists
Brandy Heckroodt, AuD
A native of New Hampshire, Brandy received undergraduate degrees in English and Communication Sciences
in Disorders from the University of New Hampshire. In 2008, she earned her Doctor of Audiology degree from
Nova Southeastern University, and completed an 18-month placement in Trinidad and Tobago. Before joining
Phonak in July 2012, Brandy practiced in a busy private practice in South Florida. Brandy has been fortunate
to donate her services in Guatemala, Trinidad and Tobago, and Haiti when she joined a Hear The World
mission trip in December 2013. Dr. Heckroodt currently lives on Long Island, and enjoys spending time
outdoors, traveling, and relaxing with her family.
Financial-Phonak employee who receives a salary for employment for teaching/speaking
Nonfinancial-No relevant nonfinancial relationships exists
Alyson Hoffman, ScD
Alyson Hoffman is the Clinical Trainer for the South Florida region and has lived in Tampa, FL for the past 6
years. She joins the Phonak team after practicing Audiology in the ENT setting for the past 5 years. She
received her Doctor of Science in Audiology degree from Montclair State University and her Bachelor’s degree
in Communication Science and Disorders from the University of Maryland. Her clinical experience includes
diagnostic audiology for adults and geriatrics, hearing aid and assistive listening device evaluation and fitting,
as well as vestibular diagnostic evaluation and rehabilitation.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
12
Aynsley Holzen, AuD
Aynsley is a Lyric Professional Trainer. Aynsley joined Lyric in 2010 after working at a private practice where
she fit Lyric. Aynsley received her BS in Communication Disorders from Eastern Kentucky University in 2005
and received her AuD in Audiology from University of Louisville in 2010.
Financial-Phonak employee who receives a salary for employment for teaching/speaking
Nonfinancial-No relevant nonfinancial relationships exists
Jacob Johnson, MD
Jacob Johnson is the Medical Director for Lyric. He has been a medical consultant for the Phonak team since
2010. He has supported Lyric development, clinical research, education, and clinical monitoring since 2001. He
received his MD with honors from Baylor College of Medicine in 1996 and completed his Otolaryngology Head
& Neck Surgery residency at University of California- San Francisco (UCSF) in 2001. He is a medical partner
of San Francisco Otolaryngology Medical Group, Associate Clinical Professor at UCSF, president of San
Francisco Audiology, and board member & chair of Quality for Brown & Toland Medical Group. Dr. Johnson
has expertise in adult and pediatric hearing loss, medial quality monitoring, new medical technology
development, and implementation of technology in medical practice. Dr. Johnson is a preceptor for UCSF
medical students and otolaryngology residents. Dr. Johnson has presented at state, national, and international
meetings on the topics of new medical technology and works with Phonak quality, customer service,
marketing, and clinical research to promote and monitor Lyric use.
Financial-Phonak consultant receiving an consulting fee for Lyric clinical monitoring, research & development,
clinical research support, and teaching/speaking
Nonfinancial-Dr. Johnson is president of San Francisco Audiology, Associate Clinical Professor UCSF, and
medical partner of San Francisco Otolaryngology and these organizations recommend or dispense Lyric and
other Phonak products
Theresa Kinney, AuD
Theresa is an audiologist and Territory Manager with Phonak since 2013. She has spent over 18 years in the
hearing healthcare industry. She has held clinical and sales roles (most notably, with Phonak from 2006-2009)
throughout her career. She graduated with a Doctor of Audiology degree from the Arizona School of Health
Sciences and received her Masters Degree in Audiology from Kent State University. She is an Ohio native and
a member of the American Academy of Audiology.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
13
Renee Kirby, AuD, CCC-A
Renee Kirby joined Phonak in 2009. She received her BS in Speech and Hearing Sciences from Ohio
University and her AuD from the Northeast Ohio AuD Consortium. Her clinical work experience includes
diagnostic audiologic evaluations and hearing aid dispensing for pediatric through geriatric populations within
various medical settings. She provides account management, sales and training on Phonak technology as well
as other audiology-related topics in western Pennsylvania and West Virginia.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Scott Kiesling
Scott Kiesling has been successfully serving the Central and North Florida hearing healthcare professionals for
over five years with Phonak as the outside Territory Sales Mgr. He is currently sitting for his exams with IHS.
He has been in the hearing profession for over a decade, holding sales positions with Phonic Ear, where he
last held the position of Nat'l Acct Manager. He successfully brought AMC theaters in to ADA compliance
nationwide with over 15,000 looped screens for the hearing impaired. Prior to the hearing health care
profession, he held several sales positions with Bellsouth for over 10 years and holds a Cisco Data Systems
certification. He has also held several Administrative and teaching positions with private schools. He is a
graduate of Stetson University. Married with three daughters, enjoys sailing and fishing.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Nikolas Klakow, AuD
Nikolas is a training manager for Phonak LLC. He has earned his degrees from Pennsylvania College of
Optometry, School of Audiology, University of North Carolina, Chapel Hill, and Emerson College, and has been
an audiologist since 1993. He began his career as a pediatric audiologist at the University of North Carolina
Chapel Hill, where he co-authored “Patrick Gets Hearing Aids”. Since then he has worked in ENT and private
practice settings, and since 2002 for hearing instrument manufacturers in sales and training departments. In
2011 he began studying the Motivational Interviewing counseling approach, and has been introducing it to
hearing healthcare providers at conferences and in small group venues.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-Author of books published by Phonak but receives no royalties
Commercial Daily Wear and Extended Wear
March 2017
14
Bill Krantz
Bill Krantz received his BS in Government Affairs, St John’s University, Collegeville, MN and his MBA in
Business Administration, Gonzaga University, Spokane, WA. He has over 23 years in sales and sales support,
with the last 17 years in the hearing aid industry. Currently the Territory Sales Manager for Phonak, covering
the upper Midwest area.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Paul J Kreimer, MA
Paul Kreimer is a Senior Clinical Trainer and is based in Indianapolis. He has been with Phonak since 2009.
His primary responsibility is assisting fitters with Phonak hearing aid technology. Paul received his MA in
Audiology from Indiana University in 1998 and BS in Audiology and Speech Sciences from Purdue University
in 1996. His previous work experience includes diagnostic audiological evaluations, vestibular testing, and
hearing aid dispensing to pediatric and geriatric populations in various medical and private practice settings.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Anne Livingston, AuD
Anne Livingston is an audiologist and Territory Account Manager in Indiana with Phonak. Anne started with
Phonak in September 2012 and is based in Indianapolis, IN. She received her B.S. from Illinois State
University in 1991, her M.S. from Illinois State University in 1999, and her AuD from Salus University in 2009.
Her clinical experiences include providing diagnostic hearing assessments to the adult and pediatric
populations as well as extensive experience with hearing aid evaluations and fittings for the adult populations.
Financial-Phonak employee who receives a salary for teaching/speaking
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
15
Tracy Marr, MS, MBA
Tracy Marr is the North Ohio Territory Manager for Phonak. She received her Master of Science degree in
Audiology from University of Central Missouri and has also received a Masters in Business Administration from
Our Lady of the Lake University in San Antonio, Texas. She completed her internship at Barnes-Jewish
Hospital at Washington University - St. Louis where she was at the research level of testing precursors of
advanced digital hearing instrument technology. Her previous experience includes clinical settings, private
practice hearing diagnostics and hearing aid dispensing to all populations and ages. She has been an
audiologist for the past 20 years and returned to the Midwest from management positions in California and
Texas.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Mary McCullough
Mary received her undergraduate degree in speech-language pathology and audiology from Loyola University
in Baltimore, MD. She earned her doctorate in audiology from Nova Southeastern University in Davie, FL. Mary
has experience with audiometric and vestibular evaluations, diagnostic testing, prescribing and fitting
amplification, aural rehabilitation, and implantable hearing technology. She is a member of the American
Academy of Audiology.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Busisiwe Merritt, AuD
Dr. Merritt is an audiologist and Professional Lyric Trainer with Phonak hearing systems. Dr. Merritt began her
career with Phonak December 2012 and is based in Bronx, NY. She received her BS from Pennsylvania State
University in 2006 and her AuD from Salus University in 2011. She has worked in several different clinic
settings and her experience includes providing diagnostic hearing evaluations in various clinical sites and fitting
hearing aids, including Lyric extended wear devices.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
16
Beverly Moores, MS, CCC-A
Beverly Moores is the Territory Account Manager for Eastern PA. She joined the Phonak team in 2006. She
received her M.S. in Audiology from Brooklyn University and is currently pursuing her AuD from A. T. Still
University in Arizona. Her previous work experience includes diagnostic audiological evaluations, vestibular
testing and rehabilitation, and hearing aid dispensing to pediatric through geriatric populations within various
medical settings. Beverly works with customers to maximize patient satisfaction with Phonak hearing aids and
accessories as well as FM technology.
Financial-Phonak employee who receives a salary for employment and teaching/speaking
Nonfinancial-No relevant nonfinancial relationships exists
Monica Murray, AuD
Monica Murray joined Phonak in 2006 and is the Territory Account Manager of upstate NY for Phonak. She
received her AuD from Towson University in Maryland. Prior to working at Phonak she held a position as
clinical Audiologist at the University of Rochester Medical Center in Rochester, NY. She is a member of
American Speech Language Hearing Association.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Melanie O’Brien, AuD, CCC-A
Melanie is the Sales Development Manager for the Eastern region. She has been a successful Territory
Manager and Sales Development Advisor in the Mid-Atlantic region covering the state of Virginia since 2012.
She has been with Phonak for 6 years in both the Sales and Clinical Training teams. Prior to joining Phonak,
she was a clinical audiologist specializing in Adult Hearing Aid fitting and counseling at Duke University
Medical Center. She worked in the private sector prior to that as a clinical and educational audiologist.
Melanie received her undergraduate BS degree from Pennsylvania State University in Communication
Sciences and Disorders. She graduated with honors from Towson University with her Doctor of Audiology
degree.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
17
Jessica Oliver
Jessica is a Specialty Business Manager at Phonak covering Southern California, Southern Nevada, and
Hawaii. She joined Phonak in May 2014. Prior to working at Phonak, Jessica spent 10 years in Pharmaceutical
and Orthopedic sales. She received her Bachelor of Science in Sports Physiology from Biola University.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Kelly Parrott
Kelly has worked for Phonak since 2012 and is currently a Territory Manager for part of Minnesota and
Wisconsin. She has a Bachelor’s degree in Psychology from the University of Minnesota-Duluth. She has
over 15 years of sales and training experience within the medical device and biotech fields.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Kathryn Pegan, AuD
Kathryn Pegan is an audiologist and Clinical Trainer for Phonak. She received her bachelor degree in
Communication Sciences and Disorders from the University of Texas at Austin in 2003 and her Doctorate of
Audiology from the joint program at the University of California, San Diego and San Diego State University in
2008. Prior to joining the Phonak team, Kathryn worked in several settings including non-profit, hospital, and
private practice, and worked with pediatric to geriatric populations. Kathryn resides in Athens, Georgia with her
husband and two children.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
18
Abigail Poyser, AuD, CCC-A
Abby Poyser is the Product Manager for wireless accessories, Lyric and CROS. She received her BA in
psychology and French from DePauw University in and her MA and AuD from Indiana University. Abby has
been with Phonak since 2010, and previously served as the Phonak Government Services Territory Manager
for the Northeast. Her previous clinical work experience in the Washington DC area included hearing aid fitting
and verification for pediatric through geriatric populations, vestibular testing, electrophysiological assessment
of newborn hearing and ototoxicity monitoring in the pediatric hospital setting. She also supervised AuD
students during their 3rd and 4th year rotations.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Ann Rabinovitz
Ann has over 10 years experience working with private practices in the New England area. She has a
Bachelor’s degree in Business administration from the University of Massachusetts, Amherst. Specializing
in helping practices grow through implementing best practices. Currently Ann is a Lyric Specialist with
Phonak US.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Erin Ramcke, AuD, CCC-A
Erin Ramcke is a Territory Manager for Phonak. She received her doctorate and undergraduate from Arizona
State University. She completed her fourth year at an ENT office in Phoenix Arizona. Her experience is in
clinical settings as well as private practice. She has experience dispensing hearing aids to individuals of all
ages and backgrounds. She has been an audiologist for three years and is an Arizona native.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
19
Jana Rentz, AuD
Jana Rentz joined the Phonak team as a Customer Trainer in 2006. She transitioned to the sales team in
2011, with the primary responsibility of Territory Account Manager for the South Florida area. She received her
Doctorate of Audiology degree from the University of South Florida. Her previous work experience includes the
Bay Pines VA Hospital in St. Petersburg, FL working in the Severe to Profound Hearing Clinic where she
performed diagnostic audiological evaluations, vestibular testing, hearing aid dispensing and adult FM fittings.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Sue Reynolds
Sue joined Phonak in 2009 and is the Region Director for the South Central area. She earned her
undergraduate degree from UT Dallas. Her MS in Audiology was earned at the University of North Texas.
She has worked clinically and as a dispensing audiologist. Additionally, her experience includes training,
sales, marketing, product management, and sales management in both the Ophthalmology and
Audiology specialties.
Financial-Phonak employee who receives a salary and ownership interest for employment
Nonfinancial-No relevant nonfinancial relationships exists
Aniket Saoji, PhD
Aniket Saoji, PhD is the Senior Manager of Clinical Research at Phonak US. Aniket has an undergraduate and
masters degree in speech-language pathology and audiology from All India Institute of Speech and Hearing,
India and a PhD in Psychoacoustics from the State University of New York at Buffalo. He has a clinical
competence certificate in audiology from the American Speech and Hearing Association. Prior to joining
Phonak Aniket spent 9 years in the research and development section of Advanced Bionics developing signal
processing features and fitting technologies for cochlear implants.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
20
Nathan Schau, AuD
Nathan Schau, is a Customer Care Audiology Trainer. He received his AuD from Rush University in Chicago.
Prior to working as Manager of Audiology at Phonak he held positions in Technical Support and as a Customer
Trainer at Phonak He also worked as a Clinical Audiologist in private practice performing diagnostic testing and
dispensing hearing aids. He is a member of the American Academy Audiology and Adjunct Faculty in the
Department of Communication Disorders & Sciences at Rush University.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Aaron Selis
Aaron Selis is a Territory Account Manager with Phonak hearing systems. He started with Phonak in August
2016 and is currently based in Atlanta, GA. Aaron first joined the hearing industry in 2010 and became a 3rd
generation Licensed Hearing Instrument Specialist in Florida. Along with his experience in providing hearing
evaluations and fitting of hearing instruments for his patients, Aaron was the Director of Operations. Using
skills from his major in marketing and business development, his practice was awarded First Place Reader’s
Choice Award.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Peggy Sheets, AuD
Peggy Sheets is an Audiologist and Clinical Trainer with Phonak hearing systems. She started with Phonak in
June 2016 and is currently based in Nashua, NH. Dr. Sheets received her Master’s in Audiology from
Plattsburgh State University in 1985, followed by her Doctorate of Audiology degree in 2001. Prior to joining
Phonak, Dr. Sheets owned a private practice from 1988 to 2013. She managed a corporate practice of three
offices until April 2016.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
21
Ariz Slali, AuD
Ariz Slali joined Phonak in 2007. He recently accepted the position of Territory Account Manager, which allows
him to utilize skills from his two previous positions with Phonak: Customer Trainer and Territory Sales
Manager. Prior to joining Phonak he worked at Shohet Ear Associates, a busy Neurotology center in Newport
Beach, California. He received his AuD as a member of the inaugural class of the Joint Doctoral Program
between San Diego State University and the University of California, San Diego.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Kristen Sullivan, AuD
Kristen Sullivan is a Territory Manager in the Boston Area. She obtained her Master's degree in Audiology at
Northeastern University and her Doctorate degree from Arizona School of Health Sciences. Prior to joining
Phonak, Kristen worked as an Audiologist in both clinical and private practice settings. She has been a
Dispensing Audiologist serving pediatric and adult populations. She is originally from the Boston area and is a
member of the American Academy of Audiology.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Candice Tackett, AuD
Candice Tackett, is a Territory Account Manager for Phonak. She received her AuD in 2007 from Western
Michigan University. She completed her 4th year externship in a private hearing aid dispensing clinic and
continued her work there until joining Phonak in July 2012. She has experience with adult and pediatric hearing
aid fittings as well as adult diagnostics.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
22
Lori Toth, AuD, CCC-A
Lori is Clinical Trainer at Phonak US. She joined the Phonak team in August 2015. Dr. Toth received her
Doctor of Audiology degree from the University of Florida in 2009 and is certified by the American SpeechLanguage-Hearing Association. She is also a fellow member of the American Academy of Audiology.
Dr. Toth has been practicing audiology for 6 years, and her areas of expertise include diagnostic audiometric
evaluations for adults and pediatrics, hearing fid fittings, community education, and adult cochlear implants.
She started her career as a Clinical Audiologist at an ENT practice and transitioned to a Clinical Audiologist at
Munroe Regional Medical Center in 2012 where she managed two offices and became tinnitus certified. She
also oversaw the newborn hearing screening program and supervised Doctor of Audiology students from the
University of Florida.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Dana Ulakovic, AuD
Dana Ulakovic is the Territory Manager for the Virginia region and lives in Washington, DC. She has worked
with Phonak as a Clinical Trainer since September 2012 and made the transition into the Territory Manager
role in November 2015. She received her Doctor of Audiology degree from The Ohio State University and her
Bachelor’s degree in Communication Science and Disorders from the University of Pittsburgh. Her clinical
experience includes diagnostic audiology for adults and geriatrics, hearing aid and assistive listening device
evaluation and fitting, as well as, cochlear implant candidacy evaluation and management.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Jodi Ulrich, AuD
Jodi is a Territory Manager for Phonak. She received her AuD from the University of Florida in 2002. Her
clinical experience included diagnostic audiology evaluation, hearing aid dispensing, vestibular testing,
cochlear implant evaluation and management, and newborn hearing screening in various medical settings.
Prior to joining Phonak, Jodi spent over 10 years in the pharmaceutical industry as a Sales Representative and
Account Manager.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
23
Stephanie Watson, AuD
Stephanie Watson is an Audiologist and Clinical Customer Trainer with Phonak. She earned her Doctor of
Audiology degree from A.T. Still University in 2009. Prior to having Stephanie join the Phonak team, her
previous work experience includes diagnostic audiometric evaluation, hearing instrument dispensing to both
pediatric and adult populations, vestibular testing and rehabilitation and supervising audiologists for newborn
hearing screening program in northern Arizona.
Financial-Phonak employee who receives a salary for employment for teaching/speaking
Nonfinancial-No relevant nonfinancial relationships exists
Shannon White
Shannon is a Specialized Business Manager covering Southern California, Hawaii and Southern Nevada.
Shannon started with Phonak in June 2010 as a Lyric Territory Manager. She received her Bachelor of
Science in Business from Wake Forest University in 2002 and has been working in the hearing health care
industry since 2004.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Scott Witt
Scott is the Senior Manager of Product Management at Phonak LLC. As leader of the Product Management
team, he manages the product portfolio from new product development to positioning the product in the market
and managing the product through its life cycle. Scott previously served Phonak as the Director of Engineering
with responsibilities for new product and process development, manufacturing systems support and custom
product quality. Scott started in the hearing instrument industry in 1992 and has held various roles in Research
and Development and Operations. Since joining Phonak in 2002, he has been integral in the development of
the advanced digital manufacturing systems at Phonak. Scott received his Engineering degree from Kansas
State University in 1988.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
24
Jessica Zellmer, AuD
Jessica Zellmer is the Territory Account Manager based out of the Washington, DC area. She received her MS
from Bloomsburg University and her AuD from Salus University. Although her career has always centered on
hearing aids, she also has experience in vestibular testing, diagnostic audiological evaluations and aural
rehabilitation. She has presented at numerous state and national meetings. Most recently, she has transitioned
into the Territory Account Manager position. In this role, she works closely with hearing care professionals to
build business by helping them achieve maximum benefit for patients utilizing Phonak hearing instruments and
FM systems.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Commercial Daily Wear and Extended Wear
March 2017
25
Pediatric
January 2017
Dane Bowers
Stacy Michels
Dawn Ruley
Lisa Dyre
Shannon W Motsett
Dave Wessell
Angela Lawfield
Lindsay Roberts
Dane Bowers, AuD, CCC-A
Dane Bowers is the Pediatric and FM Specialist of the Northeast with Phonak LLC. He received his AuD from
the University of Tennessee. Prior to joining Phonak, he worked as a private practice audiologist in Florida. His
clinical experience includes adult and pediatric diagnostics and hearing aid fittings as well as vestibular testing.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Lisa Dyre, MA
Lisa joined the Phonak Team in 2011 as a Pediatric and FM Specialist. She covers the states of Texas, New
Mexico, Colorado, Oklahoma, and Louisiana. Her primary focus is pediatric amplification and FM fittings in
both clinical and school settings. She attended the University of Texas at Austin, where she received a Master
of Arts in Audiology. Lisa's previous experience includes Pediatric Audiology and Educational Audiology,
Private Practice, and Hearing Aid Manufacturing.
Financial-Phonak employee who receives a salary for employment for teaching/speaking
Nonfinancial-No relevant nonfinancial relationships exists
Pediatric
January 2017
Angela Lawfield, AuD
Angela Lawfield joined Phonak in April of 2014 and is currently a member of the Phonak Pediatric team. She is
responsible for the states of New Jersey, Delaware, Maryland, eastern Pennsylvania, Virginia, North Carolina,
and DC. Her primary focus is pediatric amplification and Roger/FM fittings in both clinical and school settings.
She attended Wayne State University in Michigan, where she received a Clinical Doctorate in Audiology.
Angela's previous experience includes Pediatric Audiology, Clinical Audiology and Private Practice.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Stacy Michels, M.A., FAAA
Stacy Michels is the Pediatric Territory Sales Manager for the Midwest for Phonak, LLC. Stacy received her
Masters’ degree from Northern Illinois University. Following graduate school, Stacy completed her CFY at
Clark County School District in Las Vegas, NV as an educational audiologist. Prior to joining Phonak, Stacy
worked for 11 years as a clinical audiologist for an ear, nose and throat practice in a suburb of Chicago. Her
clinical experience includes diagnostic testing of infants to geriatrics, dispensing of hearing aids and vestibular
evaluations.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Shannon W Motsett, MA, CCC-A
Shannon joined the Phonak Pediatric Team in April 2006. She is the Pediatric and FM Specialist for the states
of Florida, Georgia, Alabama, Mississippi, West Tennessee, and Arkansas. She attended the University of
Memphis, where she earned a Master of Arts in Audiology. Prior to joining Phonak, Shannon worked as a
Pediatric Audiologist at Nemours Children's Clinic in Jacksonville, FL.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Pediatric
January 2017
2
Lindsay Roberts, AuD, CCC-A
Lindsay Roberts is an audiologist and Pediatric and FM Specialist with Phonak LLC. Lindsay started with
Phonak in August 2012 and is based in Pittsburgh, Pennsylvania. She received her B.S. and Au.D. from West
Virginia University in 2005 and 2009. Her clinical experience includes pediatric diagnostics and hearing aid
fittings in a pediatric hospital setting. She also has experience with adult diagnostics and hearing aid fittings as
well as vestibular testing and rehabilitation.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Dawn Ruley, AuD, CCC-A
Dawn Ruley joined the Phonak pediatric team in May 2009. Dawn is an audiologist and has experience as a
pediatric and educational audiologist and received her AuD in 2006. Dawn Ruley is a pediatric territory sales
manager for Colorado, Kansas, Missouri, Arkansas and Illinois.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Dave Wessell, BA
Dave is currently an FM Product Specialist with Phonak, covering the states of Arizona, Hawaii, Nevada,
California and Utah. During his 28-year sales and marketing career in the hearing health care industry, he has
presented to numerous professional groups on subjects ranging from marketing practices to new product
applications.
Financial-Phonak employee who receives a salary for employment for teaching/speaking
Nonfinancial-No relevant nonfinancial relationships exists
Pediatric
January 2017
3
Government Services
August 2016
Marisa Breslin
Gail Grant
Gurjit Singh
Kelly Coop-Karim
Tamara Harrison
Dan Stover
RaDora Dinnan
Caithlin MacNeil
Miranda Weidle
Marisa Breslin, AuD
Marisa became a Territory Sales Manager for Phonak’s Government Services and National Accounts team in
May of 2015 after serving as a Technical Support Audiologist for Phonak for the previous 5 years. She has a
Master’s degree from University of Northern Colorado and an audiology doctorate from Salus University.
Previous to Phonak Marisa held a variety of positions including clinical audiologist and later Director of a
Speech and Hearing Clinic in an ENT practice and also worked in an industrial setting dealing with hearing
conservation and OSHA compliance. She has provided diagnostic audiological evaluations, vestibular testing,
auditory brainstem response testing, ECoG, and hearing aid dispensing to pediatric and adult populations. She
has been active in the Hear The World organization and was selected twice to serve on the Hear Haiti Project,
as well as performing other humanitarian work in Audiology in Mante, Mexico.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Government Services
July 2015
Kelly Coop-Karim, MS, FAAA
Kelly Coop-Karim is an audiologist and Territory Account Manager with Phonak, LLC. Kelly began working for
Phonak in January 2013 and is based in San Jose, CA. She received her BS from Portland State University in
2002 and her MS from Portland State University in 2004. Kelly has worked in a variety of settings within the
hearing healthcare industry since 2004. Early in her career Kelly successfully served as a clinical & dispensing
audiologist for a private, metropolitan Neurotology clinic in Portland, OR. Just prior to joining the team at
Phonak, Kelly conducted hearing evaluations and hearing aid fittings at a clinic in Washington state. Kelly has
extensive experience fitting Phonak hearing systems, and is a Fellow of the American Academy of Audiology.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Dr. RaDora Dinnan, AuD
Dr. RaDora Dinnan is an audiologist and a Government Services and National Accounts Territory Manager
with Phonak. Dr. Dinnan started with Phonak in August 2012 as a Clinical trainer and transitioned to the
Government Services and National Accounts team in April 2015. She is based in Atlanta, Georgia. She
received her B.A. from Harding University in 2002, her MS from the University of Arkansas for Medical
Sciences in 2004, and her AuD from Salus University in 2007. Her clinical experience included providing
diagnostics for pediatrics to geriatric populations, hearing aid evaluations and fittings, as well as, cochlear
implant evaluations and mapping.
Financial-Phonak employee who receives a salary for teaching/speaking
Nonfinancial-No relevant nonfinancial relationships exists
Gail Grant, AuD, F-AAA
Gail Grant joined Phonak in 2006 and is currently a Government and National Accounts Territory Manager.
Prior to joining Phonak, Gail spent seven years managing several clinics for major hearing healthcare
companies, dispensing hearing aids to the adult population, and she has experience with patient counseling
and marketing. Gail attended the School of Audiology at Pennsylvania College of Optometry, where she
earned her AuD, and Washington State University where she received her MA in Audiology. As a territory
manager, Gail most enjoys working for a company that is dedicated to serving customers and employees to
the highest standards.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Government Services
August 2016
2
Tamara Harrison, AuD
Tamara joined Phonak as a Territory Sales Manager for Government Services in September of 2012. She has
a Masters from University of North Carolina at Greensboro and a doctorate from Salus University. Since
graduating from UNCG in 2005, Tamara has worked clinically in ENT practices performing all audiologic
functions including diagnostic audiological evaluations, vestibular testing, and hearing aid dispensing to
pediatric and geriatric populations in various medical settings.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Caithlin MacNeil, AuD, CCC-AD
Caithlin is a California state licensed audiologist and member of the American Speech-Language-Hearing
Association (ASHA). A native New Yorker, Caithlin received her Doctor of Audiology from Syracuse University
in 2012. Upon completion of her clinical fellowship at the Mayo Clinic in Arizona, Caithlin worked for the
renowned House Clinic in Los Angeles, CA, where she focused on diagnostics, hearing aid dispensing and
difficult to fit cases. Caithlin joined the Phonak team in April 2014 as the Government Services and National
Accounts Territory Manager in the southwest US.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Gurjit Singh, PhD
Toronto Rehabilitation Institute; Phonak AG
Gurjit Singh is currently an Adjunct Scientist at the Toronto Rehabilitation Institute and a Senior Research
Audiologist at Phonak AG. Gurjit obtained his PhD (psychology) from the University of Toronto, his MA (social
psychology) from the University of Waterloo, and his MSc (Audiology) from the University of Western Ontario.
Gurjit is also a clinical audiologist with both the College of Audiologists and Speech-Language Pathologists of
Ontario and the Canadian Association of Speech-Language Pathologists and Audiologists. His research
interests include teleaudiology, the role of cognition in auditory processing and how attention modulates
listening in complex listening environments, and the factors that lead to success with hearing aids.
Financial-Dr. Singh receives honoraria from Phonak LLC for teaching and speaking
Nonfinancial-No relevant nonfinancial relationships exists
Government Services
August 2016
3
Dan Stover, AuD
Dan Stover, Au.D. is a government services and national account representative with Phonak. Early in his
childhood, Dan was immersed in audiology as he is a long-time hearing aid user. This has been an invaluable
asset throughout his career. He graduated with his bachelor’s degree in communications sciences and
disorders from University of Illinois at Urbana-Champaign and received his doctorate in audiology from
University of Texas at Austin. After leaving academia, he provided numerous diagnostic services
(audiometrics, VNG, ABR, ENOG, ECOG), as well as hearing aid services, at a premier neurotology clinic in
Austin, TX. Dan started with Phonak in 2011 as a territory manager, made the switch to clinical trainer in 2012,
and started his current role (which he loves) in 2015! Dan is truly passionate about improving consumers’
quality of life through better hearing. Dan is also the consummate foodie, loves anything competitive, travels as
much as possible, and enjoys long walks on the beach.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Miranda Weidle, MS, CCC
Miranda Weidle is the Director of Sales – Government Services and Costco. Her background includes
pediatric audiology, vestibular diagnosis and rehabilitation, and dispensing hearing aids and held the former
position of Director of Sales, Pediatrics and Schools at Phonak LLC.. Miranda began her career in the Hearing
Aid Manufacture Industry in 2003. Prior to that, she worked with a large ENT practice focusing on vestibular
diagnosis/rehabilitation and dispensing hearing aids. She holds a BS in Communication Science and Disorders
from the University of Pittsburgh and a MS in Audiology from West Virginia University.
Financial-Phonak employee who receives a salary for a management position
Nonfinancial-No relevant nonfinancial relationships exists
Government Services
August 2016
4
Practice Development
and Audiology
July 2015
Mike Lowery
Deanna Serrano
Bill Dickinson
Barbara Madden
Craig VanDeVelde
Elizabeth Thompson
Mike Lowery
Mike Lowery is a Practice Development Manager at Phonak. He has over 14 years of experience dealing with
small business owners and fortune 500 companies in a variety of capacities. With 10 years of experience in the
hearing healthcare industry. Mike received his B.S. in Business Administration, University of Colorado at
Boulder, with an area of emphasis in marketing and management. His previous work experience includes
National Sales Director for Vivatone Hearing Systems, Managing Director for OTOhealth, Vice President of
Sales and Marketing for N’Take Eco durable Products, Senior Account Executive for Qwest Communications
and several consulting positions for 3rd party organizations and non-profits, including the Tinnitus Practitioner
Association. For the past 5 years prior to joining Phonak, he has owned and managed a management
consulting company that was focused on developing profitable and innovative business strategies in hearing
healthcare.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-Mike is a in a volunteer advisory role for the Tinnitus Practitioner Association
Practice Development and Audiology
July 2015
Barbara Madden, AuD
Barbara J. Madden, AuD, Doctor of Audiology, is Board Certified by the American Board of Audiology, a fellow
of the American Academy of Audiology and certified by the American Speech-Language-Hearing Association.
Dr. Madden has been practicing audiology for 27 years, and her areas of expertise include Diagnostic and
Rehabilitative Audiology, Hearing Aid Fitting and Community Education. She has been the Director of the
Speech & Hearing Department at Riddle Hospital since 1988, and the Director of Audiology and the Hearing
Aid Center at Riddle Hospital since 2010. Dr. Madden received her Master's Degree in Audiology from Penn
State University and her Doctoral Degree in Audiology from the Pennsylvania College of Optometry, School of
Audiology. In 2008, Dr. Madden joined the team at Phonak Hearing Systems as a consultant in the Practice
Development Department.
Financial-Dr. Madden receives a Consulting Fee for her role as Consultant for Phonak LLC
Nonfinancial-A relevant professional nonfinancial relationship exists: Dr. Madden is a dispensing Audiologist at
Riddle Hospital
Deanna Serrano, MBA, MS
Deanna Serrano received her Master’s degree in Audiology, in 1995, from the University of Wisconsin-Stevens
Point. In 2006, she received her M.B.A., from the University of Wisconsin-Milwaukee. She has been working, in
the hearing healthcare industry, for 19 years. She started her career working within ENT clinics, with focus on
the pediatrics population. Deanna has presented, at numerous regional seminars, on various topics, regarding
practice development and technology. Deanna’s background has been focused, in the area, of business
consulting with both ENT clinics and private practice business owners. She has experience in financial analysis
of practices, valuations, management, staff development, marketing and sales/closing skills, for dispensers.
Deanna joined Phonak, in 2013, as the Practice Development Manager, for the Midwest and East coast
regions.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Craig VanDeVelde
Craig VanDeVelde is the Senior Manager of Practice Development for Phonak. He is a seasoned business
development coach whose creative ideas and strategic tools for business success are in high demand by
hearing professionals nationwide. Craig has over 23 years of experience working with retail and private
audiology practices, clinics, hospitals, universities and ENTs. His professional expertise, developed during his
tenure with multiple hearing instrument manufacturers, includes documented achievements in marketing and
advertising, sales forecasting, best practices development, market analysis, staff recruiting and coaching,
business development and practice start-up, valuation and acquisition.
Financial-Phonak employee who receives a salary for teaching/speaking
Nonfinancial-No relevant nonfinancial relationship exists
Practice Development and Audiology
July 2015
2 Bill Dickinson, AuD
Bill Dickinson AuD is the VP of Audiology for Phonak. He joined Phonak in 2013 after nearly a decade serving
as Assistant Professor in the Department of Hearing and Speech Sciences, Audiology Division at the
Vanderbilt Bill Wilkerson Center for Otolaryngology and Communication Sciences at Vanderbilt University
Medical Center in Nashville, TN. In addition to his academic and clinical work, Bill dedicated a great deal of
time conducting speaking engagements to educate the local community about hearing health as well as
serving as a popular speaker at state, national and international audiological meetings and conventions.
Additionally, Bill taught a number of clinical courses at Vanderbilt and directed multiple capstone clinical
committees over the years. Bill has published numerous articles focused on the management of hearing loss in
children, Bone Anchored Hearing Aids (Baha) and the consumer perspective of the amplification market. Bill
received his Bachelor and Master degrees in Audiology from Michigan State University, and his Doctorate of
Audiology from Central Michigan University.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Elizabeth Thompson, AuD, CCC-A
Elizabeth Thompson is the Sr. Manager of Marketing Communications at Phonak US. She joined the Phonak
team in 2008 and has served as the Northeast Government Territory Manager, Clinical Trainer and Product
Manager. She received her MA in Audiology from Indiana University in 2002 and her AuD from Pennsylvania
College of Optometry in 2008. Her previous work experience includes diagnostic audiometric evaluation,
vestibular testing and rehabilitation, hearing instrument dispensing to pediatric through geriatric population,
research with a focus on hearing instrument outcome measures and clinical supervision and teaching of AuD
students at Indiana University.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Practice Development and Audiology
July 2015
3 Connect Hearing
July 2015
MJ DeSousa
Kathy Gorman
Paul Giffin
Amy Lauren Jackson
Robert Rathburn
MJ DeSousa, MClSc(H), Aud(C)
Director of Professional Practice for Connect Hearing Canada and USA
Audiologist
MJ DeSousa is currently the Director of Professional Practice for Connect Hearing in Canada and the US. MJ
received her Bachelor of Science degree at Queen’s University in Kingston, Ontario in Canada in 1991. She
went on to complete her Master’s of Clinical Science degree at Western University in London, Ontario in 1996.
MJ began her career as an Audiologist in Toronto in an inner city hospital. During her tenure at the hospital,
she opened an onsite hearing aid dispensary in 1997. In 2003, she became one of the founders and Vice
President and Chief Audiologist at ListenUP! Canada. She joined Connect Hearing in 2010. She is also a
member of the Board of Directors for the Canadian Academy of Audiology. MJ lives in Ancaster, Ontario in
Canada with her husband Bert, two daughters - Naomi and Zoe - and two Labrador Retrievers – Hudson and
Frobisher.
Financial-Phonak/Connect Hearing employee who receives a honoraria for teaching and speaking
Nonfinancial-No relevant nonfinancial relationships exists
Paul Giffin, AAS
Paul is the Connect Hearing Product Specialist. Paul has 30 years of experience in the hearing instrument
industry. His experience includes: Manufacture of hearing aids, Quality Control, Quality Control Manager,
Technical support, Customer Service Customer Service manager, Inside / outside sales rep, Inside sales
manager, Customer care manager.
Financial-No relevant financial relationships exist
Nonfinancial-No relevant nonfinancial relationships exists
Connect Hearing
July 2015
Kathy Gorman, AuD, CCC-A
Audiologist and Professional Practice Consultant
Kathy Gorman is currently a consultant with the Professional Practice department at Connect Hearing. Dr.
Gorman received her Bachelor of Science degree in Communication Disorders from Texas Christian University
and Master of Science degree in Audiology from University of North Texas. Kathy later went on to earn her
Doctor of Audiology degree from Salus University in 2008. In her 14 year career as an audiologist she has
worked for A & B Hearing and Newport Audiology in San Antonio, TX, Audibel Hearing and Family Audiology in
Dallas, TX, The Ear Institute of San Antonio, TX, and most recently, Miracle Ear of Texas. Primary emphasis
has been hearing aids. Member of American Speech Language and Hearing Association since 1997, Dr.
Gorman resides in Grand Prairie, TX with her husband Gary, a retired Hearing Instrument Specialist and their
son Edward.
Financial-Phonak/Connect Hearing employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Amy Lauren Jackson, MS/FAAA
Audiologist and Professional Practice Consultant
Amy Lauren Jackson is currently an Audiologist and Professional Practice Consultant in the Midwestern United
States for Connect Hearing. Amy Jackson received her Bachelors of Science in Speech and Language
Pathology (1991) at St. Xavier’s University in Chicago and her Master’s degree (1993) in Communication
Sciences and Disorders from RUSH University in Chicago, IL. In her 21year career as an Audiologist, she
worked at Ingalls Family Care Center for five , and in her own private practice in Tinley Park for sixteen years
before selling. Primary career emphasis has been hearing aids and auditory processing disorders. She is a
member of the American Academy of Audiologist. Amy Jackson resides in Lockport, IL with her husband; she
has two adult children and one grandchild.
Financial-Phonak/Connect Hearing employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Connect Hearing
July 2015
2 Robert Rathburn, AuD
Robert Rathburn is the Product Manager for Wireless Accessories and CROS for Phonak LLC. He joined
Phonak in February, 2010 and originally began his career with Phonak as a Customer Trainer. He earned his
Master's degree in Audiology from the California State University at Northridge and his Au.D from Salus
University. Robert's clinical work experience includes working with the adult hearing aid population, and has
worked in various clinical settings. Robert's experience at Phonak has provided him with advanced insight into
Phonak’s multiple products and services, which continue to be the industry's best.
Financial-Phonak employee who receives a salary for employment
Nonfinancial-No relevant nonfinancial relationships exists
Connect Hearing
July 2015
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