Pembroke/Kings College Summer Program
(PKP)
Summer 2014
Student Welfare Online Orientation
Pembroke/Kings College Summer Program
Summer 2014
Welcome to your online Student Welfare online orientation for the
Pembroke/Kings Summer Program.
This presentation relates to UCEAP information and requirements. You
will also participate in an on-site orientation given by PKP staff upon
arrival in Cambridge.
This short presentation will give you basic health and safety
information that you will need for your stay including important local
and UCEAP contact details, UCEAP insurance information and policies.
Please make sure you are familiar with all the information in this
presentation, bookmark the Pre-Departure Checklist webpage and
download the presentation to your computer.
UCEAP Edinburgh Study Centre
Contact Information
UCEAP staff at the Study Centre in Edinburgh are here to support your
through your time in Cambridge. We act as a point of liaison between
PKP staff and UCEAP in Goleta and are responsible for UC course
registration, grade processing and assisting with any welfare or other
concerns you have. Please do not hesitate to contact us.
Contact Name
Contact Details
Fraser Bryden
Programme Officer
[email protected]
Tel: 0131 662 8988
Hilary Noyce
Programme Manager
[email protected]
Tel: 0131 662 8999
The UCEAP Edinburgh Study Centre is located at
25 Buccleuch Place, Edinburgh, EH8 9LN.
Emergency Contact Information
Please take note of the following emergency numbers
and keep to hand.
You will receive a UCEAP Emergency Contact Detail card
from PKP staff upon arrival. Please keep a copy in your
wallet/purse. If lost, let us know immediately and we
will send another to your Cambridge address.
Emergency Contact Information
UK Emergency Services:
If you are in immediate danger or require the assistance of the
Police, Ambulance, Fire Bridge or other rescue services, call
UCEAP Emergency Contact Numbers:
You can reach UCEAP UK Study Centre staff on the following
emergency freephone number. This number can be called from
within the UK only.
UCEAP Emergency Contact Number in California:
Europ Assistance/USA: 24/7 Travel and Emergency
Assistance while abroad:
As part of your UCEAP insurance, Europ Assistance provides
emergency medical and travel assistance services.
Please note, there is a high likelihood that you will be connected to
the 24/7 centre in the US and not in Europe.
US Embassy in London:
If your passport is lost or stolen during your stay you or if you are in
need of emergency assistance from the US Embassy, call
999
0800 434 6557
+1 805 893 4762
Tel: (001-202) 828-5896
TOLL-FREE international collect call
[email protected]
Tel: 020 7499 9000
Address: 24 Grosvenor Road, London, W1A 2LQ
http://london.usembassy.gov/service.html
UCEAP Insurance Information:
You are automatically enrolled in UCEAP Insurance.
Full details of your UCEAP insurance cover can be found on the following link
along with details on how to make a claim:
http://eap.ucop.edu/Participants/united_kingdom_england/Pages/1415_intl_school_pembroke_summer.aspx
Print off the policy brochure or save a copy to your computer and familiarise
yourself with the details. If you have any queries, please contact UCEAP
Edinburgh Study Centre staff.
N.B.
(1) If you are involved in an incident or have any serious health-related issue occur
during your time in Cambridge, you must also report this to UCEAP Edinburgh
Study Centre staff.
(2) In order to make a claim through your UCEAP insurance for lost or stolen
belongings, you will need to obtain a police report within 24 hours of the
incident occurring.
(3) If making a claim for medical expenses, be sure to request a receipt from the
medical centre/pharmacy as you will need to provide this to the insurance
company.
Contact Details
As soon as know your Cambridge residence address, you must register your
contact details with UCEAP in the MyEAP ‘Contact Info’ section under ‘Address
Abroad While Participating in EAP’. Once you have obtained a UK cell phone or
if you intend to use your US cell phone number whilst abroad, please enter this.
If you replace your phone number, you can update this information at any point.
This must be completed by TUESDAY 1 JULY by 5pm
You must also regularly check your UC email address.
Cell Phones
Cell phones are called “mobile” phones in the UK. “Pay-As-You-Go” is the most
common plan for study abroad students as it offers flexibility and good rates.
Often UCEAP students purchase an inexpensive handset and a SIM card with
their chosen plan: either free texts or free minutes or a combination of the two.
For Further information on cell phone providers in Cambridge, please see the
PKP website: Communication, Internet & Phones
The Essential Programme Information webpage also contains very useful
information on what to pack and travel advice.
Travel
If you are going to be leaving Cambridge for longer than 24
hours, it is mandatory that you inform UCEAP by completing
the ‘Travel Signout’ form in MyEAP.
We must know how to reach you in case of an emergency.
Please let friends and family know where you are going and
when you will return to campus.
Travel Advice:
• Always take EUROP ASSISTANCE/USA, UCEAP Emergency Contact details
and Insurance information with you
• Research the area you are going, know where the local hospitals, police
stations, US Embassy are located. Know how to get help in case of an
emergency.
• Take a photocopy of your passport with you
• Be extremely careful with your belongings. Unfortunately pickpocketing
is common in all large European cities.
UCEAP Policies
Familiarize yourself with all UCEAP policies. You are a representative of the
University of California and failure to adhere to any of these policies may result in
dismissal from the program.
UCEAP Policies can be found on the UCEAP Pre-Departure Checklist website
under the Policy tab and are hyperlinked below:
Official UCEAP Policies
Academic Conduct Policy
Mandatory Student Insurance Policy
Program Suspension Policy
Sexual Harassment Policy
Student Conduct and Discipline Policy
Student Privacy Policy
Student Travel Policy
Substance Abuse Policy
University of California Sexual Harassment and Sexual Violence Policy
Checklist
From this presentation you should have learnt:
 UCEAP Edinburgh Study Centre staff contact details
 Who to contact in an emergency
 Where to find UCEAP insurance information and how to get assistance while
abroad
 How to register you contact details with UCEAP - Deadline Tuesday 1st July at
5pm
 How and when to submit a Travel Signout Form
 UCEAP Policies
We hope you have a great time on your PKP Summer experience but please
do not hesitate to get in touch with UCEAP Edinburgh staff if you require any
assistance at all.