Consider your audience’s three broader goals: • security • recognition • personal and professional growth Chapter 8. Communicating Persuasively © 2010 by Bedford/St. Martin's 1 Work within eight constraints: • ethical constraints • legal constraints • political constraints • informational constraints • personnel constraints • financial constraints • time constraints • format and tone constraints Chapter 8. Communicating Persuasively © 2010 by Bedford/St. Martin's 2 Follow five steps to craft a persuasive argument: • Identify the elements of a persuasive argument. • Use the right kinds of evidence. • Consider opposing viewpoints. • Appeal to emotions responsibly. • Decide where to present the claim. Chapter 8. Communicating Persuasively © 2010 by Bedford/St. Martin's 3 Understand the three elements of your argument : • the claim: the idea you are communicating • the evidence: the facts and judgments that support your claim • the reasoning: the logic that you use to derive the claim from the evidence Chapter 8. Communicating Persuasively © 2010 by Bedford/St. Martin's 4 Use the right kinds of evidence: • “commonsense” arguments • numerical data • examples • expert testimony Chapter 8. Communicating Persuasively © 2010 by Bedford/St. Martin's 5 Consider three ways of meeting possible objections to your argument: • Show that the opposing argument is based on illogical reasoning or on inaccurate or incomplete facts. • Show that the opposing argument is valid but less powerful than your own. • Show that there may be a way to reconcile the two arguments. Chapter 8. Communicating Persuasively © 2010 by Bedford/St. Martin's 6 Avoid ten common logical fallacies: • ad hominem attack, or argument against the speaker • argument from ignorance • appeal to pity • argument from authority • circular argument, or begging the question Chapter 8. Communicating Persuasively © 2010 by Bedford/St. Martin's 7 Avoid ten common logical fallacies (cont.): • • • • • either-or argument ad populum, or the bandwagon argument hasty generalization, or inadequate sampling post-hoc reasoning oversimplifying Chapter 8. Communicating Persuasively © 2010 by Bedford/St. Martin's 8 Demonstrate four characteristics in creating a professional persona: • • • • cooperativeness moderation fair-mindedness modesty Chapter 8. Communicating Persuasively © 2010 by Bedford/St. Martin's 9 An example of using graphics and design as persuasive elements Chapter 8. Communicating Persuasively © 2010 by Bedford/St. Martin's 10 An example of using words and images to create a persuasive argument Chapter 8. Communicating Persuasively © 2010 by Bedford/St. Martin's 11
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