Resume & Cover Letter
Writing Guide
Office Location: VC 2-150| Phone: 646-312-4670 | [email protected]
55 Lexington Avenue, New York, NY 10010 | www.baruch.cuny.edu/careers
Resume /Cover Letter Essentials
Table of Contents
Resume Content Essentials…………………………………………………………………………………………………………………......
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Resume for Electronic Screening Process………………………………………………………………………………………………...
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Resume Sections…………………………………………………………………………………………………………………………………….
Examples of Specific Undergraduate Activities and Academic Experience…………………………………………………
Transferable Skills………………………………………………………………………………………………………………………………….
Creating Strong Resume Statements………………………………………………………………………………………………………..
Action Verbs…………………………………………………………………………………………………………………………………………...
Sample Resume Layout…………………………………………………………………………………………………………………………...
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7
9
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Sample Resumes…………………………………………………………………………………………………………………………………….. 12
Reference List………………………………………………………………………………………………………………………………………… 21
Cover Letter Essentials……………………………………………………………………………………………………………………………
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Cover Letter Sample – Letter of Application……………………………………………………………………………………………..
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Cover Letter General Layout……………………………………………………………………………………………………………………
Cover Letter Sample – Letter of Inquiry…………………………………………………………………………………………………...
Post-Interview Thank You Letter Sample Format……………………………………………………………………………………..
Post-Interview Thank You Letter Sample…………………………………………………………………………………………………
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28
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Post-Interview Thank You Email Sample…………………………………………………………………………………………………. 30
1
Resume Content Essentials
Your resume is your first impression to an employer. The resume must convince the employer within a matter of
seconds that you are a qualified candidate for the position and should be interviewed. Therefore, it is necessary
that you put significant effort into creating a resume that is clear, concise, consistent and relevant to the position
or industry.
Resume Styles: Chronological and Functional
The chronological resume is the most widely used format. Its defining feature is the listing of work experience in
reverse chronological order, with the most recent work experiences listed first. Most employers prefer this
format.
Functional resumes omit work experience and instead list various abilities and accomplishments under functional
headings. This style of resume is typically used for individuals who have been in a career for a number of years
and desire a career change.
General Resume Tips:
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Resumes must be one page, unless you have significant work experience (10+ years).
Font size should be between 10 and 12 point and margins can be ½ inch to 1 inch - adjusted as needed to
make your information neatly fill one page.
Bolding is used minimally and consistently, to emphasize what is most important.
Students in more conservative fields including finance, accounting, CIS should have a more formal resume
style, and students in more creative fields such as graphic design, arts, music can design more creative
resumes (refer to examples).
Each bullet has 3 parts: an action verb, a specific task that is quantified, and a specific outcome or result.
Include the most important and relevant information to demonstrate relevant or transferable skills and
provide examples of these skills in your bullet points.
List your experiences in reverse chronological order by end date in each section (List only past and current
experiences, not future plans).
Within each experience, list your most relevant bullet points for the position that you are applying for.
Always be truthful about your accomplishments and background.
Use heavy bond paper in a professional color (white, ivory, or beige) if you are mailing your resume or
attending a job or internship fair. (Free paper is located on the 6th Floor Computer Lab in the Library
Building).
To revise your resume, attend a resume workshop at the Starr Career Development Center or make a one-onone appointment with a counselor through Starr Search.
Did you know?
According to the recent survey by the National Association of Colleges and Employers (NACE), the average
time spent by recruiters looking at a resume is between 5 to 7 seconds. 76% of resumes are discarded for an
unprofessional email address, or spelling errors and/or poor formatting.
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Resume Sections
All resumes should include the following sections:
Contact
Information
Dates and
Locations
Education
Experience
Skills
Include your full name, current street address, email address (preferably your Baruch email
address or another professional email address), and phone number. You can also include any
relevant URLs from LinkedIn, Twitter or a link to your website.
Include specific months, years and locations for all experiences.
Include school, location, degree, date of graduation or expected date of graduation, major,
minor, and GPA (if over 3.0). If you are a first-year undergraduate or sophomore, you can list
your high school, but it should be removed once you are a junior. Also include previous
undergraduate institutions, community colleges, dual-degree programs, and study abroad.
Include paid and unpaid work, internships, volunteer jobs, and military service relevant to the
job to which you’re applying. List organizations, locations, dates, your title, and a brief
description. Start descriptions with action verbs that emphasize your skills, and use short,
concrete, and results- oriented phrases to describe your work. Within this section all
experiences should be listed in reverse chronological order, with the most recent positions
listed first. Divide your experience into multiple sections if applicable, such as Research
Experience, Marketing Experience, Administrative Experience, Internship Experience, or any
other similar heading in order to place your most important position first.
List computer skills, foreign languages, technical skills, certifications, training, and research
skills as appropriate.
Optional Sections:
Honors
Academic
Projects
Leadership
Experience
Relevant
Coursework
Activities
Interests
List honors or scholarships you have received (limit to a few of the most recent or
prestigious). This can also be included in “Education,” rather than listed in a separate section.
Describe relevant projects that you have done in class. Include the project name and a few
bullet points that describe some of your tasks.
Employers often look for evidence of leadership. List any involvement you have had that
demonstrates leadership qualities. You can also put these in the “Experience” category if you
worked extensively with the club & organization and can describe your role in depth.
List up to six completed courses that are directly related to the job you are seeking. This is
helpful for positions not directly related to your field of study or if you’ve taken non-major
courses that are more relevant to the job.
Include clubs, athletics, professional and community organizations, and list any leadership
positions held. If you have the space, you might describe your responsibilities using action
verbs.
Include this section if you have unique or impressive interests and be specific. Categories such
as “reading” and “travel” are too general and common.
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Volunteer
Work
Other Sections
Personal
Website
Include volunteer opportunities and roles you have had in your community or for your
favorite cause. Volunteer opportunities are a great way to share a distinctive skill set or
interest.
When appropriate, include sections for certifications or licensures, professional affiliations,
and publications.
Include a link to your blog or portfolio if it is professional and includes pertinent information
that an employer would find helpful in evaluating you as a candidate.
What NOT to include (for jobs in the U.S)
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International Student Tips!
Personal information such as age, marital status, number of children, pictures (these may be required in some
countries), or inappropriate email addresses.
Objective statements, such as “Seeking a position in the finance industry.” Instead, use your cover letter to
emphasize the position you are applying for and how your background relates.
Repetition of words such as “responsibilities” and “duties included” before each description.
Avoid personal pronouns ("I, my, his, her, them, their, your, mine") and abbreviations ("corp., etc.")
List of references or “References Available Upon Request.” Instead, prepare a separate document and bring
this list of references with you to interviews or submit the separate references document when requested.
Typos or inconsistencies. Ensure that the resume has no spelling or grammatical errors and that all
punctuation is consistent.
Social Security number, passport number or other identification numbers.
Boosting Your Resume for the Electronic Screening Process
Many large organizations rely on applicant tracking systems (ATS) to help pre-filter resumes. The systems work
by scanning resumes for contextual keywords and key phrases based on the job description, mathematically
scoring the resume for relevance, and sending only the most qualified ones through for hiring managers to
review. Here are a few tips on how to ensure that your resume is not eliminated by ATS software:
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Keep Format Simple: Avoid headers, footers, templates, borders, lines, symbols (bullet points are fine),
shading, fancy fonts and font colors other than black.
Use Common Headings: Use common headings such as Education, Experience and Skills. Use section heading
like Professional Experience instead of Finance Related Experience. Some of these unfamiliar headings like
Affiliations, Publications, or Memberships can be difficult for ATS to scan.
Tailor Your Resume with Keywords: Include verb phrases and skills written in the job description throughout
your resume and online application. Keywords are graded both by how frequently they appear and the extent
to which they are used in context. Note that these systems are smart enough to recognize the difference
between random strings of words and words used in context.
Avoid typos: Edit your resume carefully! Your resume should never contain typos.
Include both acronym and the spelled-out terms: Use both acronym and the spelled-out form of any given title,
certification, or organization, so you’re set regardless of which format the ATS is looking for. For example:
Certified Public Accountant (CPA).
Complete all fields in online applications: Even those fields that are not required. Employers may use those
fields as filters and, if left blank, your application may not make it through the system.
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EXAMPLES of Specific Undergraduate Activities and Academic Experience
DO NOT COPY THESE EXAMPLES—Use them as A GUIDE in crafting your own description
highlighting your unique accomplishments.
Dual Degree Programs
When representing these programs on your resume, we provide the following format as an example.
EDUCATION
Dual Bachelor’s Degree Program:
Baruch College/CUNY, Zicklin School of Business
Bachelor of Business Administration, Finance, GPA: 3.3/4.0
Southwestern University of Finance and Economics
Bachelor of Business Administration, Finance and Economics
EDUCATION
Honors Program
Macaulay Honors College at Baruch College/CUNY
Bachelor of Arts, Corporate Communication, GPA: 3.5/4.0
Baruch College/CUNY, Zicklin School of Business
Bachelor of Business Administration, Accounting, Zicklin Honors Program, GPA: 3.68/4.00
New York, NY
Expected June 2018
Chengdu, China
Expected June 2018
New York, NY
Expected June 2018
New York, NY
Expected June 2018
Bachelor’s/Master’s CPA Programs in Accounting
For students who enrolled in the combined MSA/BBA program, you may use the following format.
Education
Baruch College/CUNY, Zicklin School of Business
New York, NY
Master of Science, Accountancy, with CPA 150 Credits
Expected June 2018
Bachelor of Business Administration, Accountancy, GPA: 3.5/4.0
Expected June 2017
If you are not officially admitted/enrolled in the program, here is an example of how to list your CPA Eligibility.
Baruch College/CUNY, Zicklin School of Business
New York, NY
Bachelor of Business Administration, Accountancy, GPA: 3.5/4.0
Expected June 2017
CPA 150 Credits Eligible, Expected June 2018
Athletic Involvement
Any student involved in Baruch’s athletics programs knows the level of time and dedication required to
participate and also balance academics and other on- and off-campus involvement. Don’t underplay your
involvement, as it demonstrates teamwork and communication skills as well as commitment to a goal. When
representing these programs on your resume, consider the following examples:
Leadership and Activities
Baruch College/CUNYAC, NCAA Division III Varsity Basketball Team
New York, NY
Forward
2014–Present
 Dedicate 30 hours per week to practice, conditioning, competition, and team meetings
 Earned Male Athlete of the Year in 2015 and served on the Student Athletes Advisory Committee
 Volunteer at community organizations including local schools, homeless shelters, and sports camps
 Consistently traveled throughout the tri-state area for athletic contests and regional tournaments
Did you know? Baruch College’s Starr Career Development Center offers walk-in sessions and
appointments where you can revise your resume with a professional staff member or a trained peer
advisor.
Schedule an appointment on Starr Search or come to VC 2-150 during walk-in hours.
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Military Experiences
The skills you developed as a service member are truly valuable and in high demand, but describing those skills to
a prospective employer can be difficult. Here is an example on how you can highlight your military experience.
Airborne Infantry Squad Leader in Alpha Company, 1/69th Infantry (National Guard), New York, NY 2013–2014
 Managed and trained a nine person infantry unit in basic military skills in preparation for possible worldwide
deployment
 Instructed over 500 soldiers in media relations during unit’s annual summer training
Training Room Noncommissioned Officer in Charge, Ft. Richardson, AK; Combat Outpost, Afghanistan 2012–2013
 Supervised a two person team in charge of personnel and communication matters in a 90 person company
 Organized company’s paperwork and records ensuring that all files were properly distributed and completed
Charlie Troop Air Noncommissioned Officer in Charge, Combat Outpost, Afghanistan
2011–2012
 Coordinated helicopter assets coming into combat outpost to resupply unit and airlift personnel to safety
 Assisted helicopter crews and supervised personnel in downloading all military equipment, supplies, and
passengers into and out of COP Wilderness
Airborne Infantrymen, C TRP 1-40 Cavalry (Airborne), Ft. Richardson, AK; Baghdad, Iraq
2008–2011
 Deployed to Operation Iraqi Freedom from October 2009 to November 2010 as grenadier in a 20 person Scout
Reconnaissance Platoon accomplishing an estimated 200 combat missions
 Served as team leader in charge of two additional individuals while in Iraq
LGBTQ Experiences
You may wonder whether to include LGBTQ-specific awards or scholarships, advocacy work, or involvement in
LGBTQ student organizations. Whether or not to come out on a resume or cover letter depends on your own
comfort level and interest in sharing your sexuality or gender identity with others. It is a very personal decision to
come out at any stage of the job search process. If you are concerned that the organization, or even the individual
reading your resume, is not LGBTQ-friendly, and the experience does not demonstrate relevant skills or
qualifications, you may choose to leave it off.
Gender, Love, and Sexuality Spectrum, Baruch College
New York, NY
Fall 2015-Present
Plan and manage movie screenings, panel discussions, LGBTQ guest speaker presentations, and other social
events by partnering with other queer political activist student groups
Conduct weekly general body meetings for 20 members
Co-organized the LGBTQ heritage month with five student organizations to raise awareness
Vice President of Events
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Sample Resume Excerpt: Reducing LGBTQ community involvement
Below, the same experience from above is described in ways that focus attention on the individual's role and
accomplishments. If there is concern about the organization name, abbreviations are okay. You may also choose to
list it as a diversity, community or minority organization without naming it.
Baruch College GLASS (a student advocacy group)
New York, NY
Fall 2015-Present
Plan and manage movie screenings, panel discussions, guest speaker presentations, and other social events by
partnering with other student groups
Conduct weekly general body meetings for 20 members
Co-organized a month-long diversity awareness event with five student organizations
Vice President of Events
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What Are Transferable Skills?
Transferable Skills
A transferable skill is a “portable skill” that you can use in different situations in life. Many skills that
employers look for in candidates are transferable, and can be acquired through a wide range of college and
personal experience.
Where do transferable skills come from?
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Class Participation and Projects
o For example, an English major who learns clear, concise, and compelling communication skills by
giving in-class oral presentations, or a CIS major who learns database design through a class
project
Campus Clubs and Activities
o For example, the student government representative who develops strong negotiation and
consensus building skills
Volunteer Experience
o For example, participant in fundraising who gains skills in marketing and organization
Part Time or Full Time Work Experience
o For example, customer service representative who learns to resolve conflicts and problem-solve
by handling difficult situations with customers
Identifying Transferable Skills
The following are examples of skills often acquired through the classroom, jobs, athletics, and other activities. Use
these examples to help you develop your own list of the transferable skills that you want to incorporate on your
resume.
Working with People
Selling
Training
Supervising
Organizing
Motivating
Mediating
Advising
Delegating
Representing
Negotiating
Translating
Entertaining
Working with Objects
Repairing
Assembling Parts
Designing
Operating machinery
Driving
Maintaining equipment
Construction
Building
Sketching
Working with CAD
Keyboarding
Drafting
Surveying
Troubleshooting
Working with Data/Information
Calculating
Developing databases
Working with spreadsheets
Researching
Computing
Filing
Sorting
Editing
Gathering data
Analyzing data
Budgeting
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Steps to Identify Your Transferable Skills:
Step 1. Make a list of every job title you’ve ever held (part-time, full-time and internships), along with volunteer,
sports, and other affiliations since starting college. (Be sure to record officer positions and other leadership roles).
Step 2. Using your transcript, list the classes in your major field of study along with foundation courses. Include
electives that may be related to your employment interests.
Step 3. For each job title, campus activity, and class you’ve just recorded, write a sentence describing what you
were physically doing. What skills were involved and should be communicated on your resume?
Step 4. Be sure to write strong bullet points that show the reader your skills, through clear examples.
EXAMPLES:
Head Server, Food Restaurant
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Increased daily sales by 15% by promoting new items on the menu and
recommending products
Selling, taking initiative
Demonstrate strong communication skills by accommodating over 60
patrons per shift, making recommendations to suit their needs
Organization, multitasking
Conduct training and coordinate all orientation sessions for 3-4 new hires
every 6 months, ensuring that new employees are fully aware of the
procedures and policies of the restaurant
Work well in a challenging, fast-paced environment, handling several task
simultaneously and serving more than 40 tables per day
Sales Associate, Retail Store
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Leadership,
responsibility, attention
to detail
Gained an understanding of the customer’s needs and preferences and
made relevant suggestions
Maintained knowledge of current promotions in order to accurately
process transactions
Managed the appearance of store displays and restocked merchandise
Collaborate with other team members to efficiently perform closing
duties and prepare the store for the following day
Listening, problem-solving,
interpersonal skills
Attention to detail
Creativity, organization
Teamwork, responsibility,
collaborative
Did you know? Baruch College’s Starr Career Development Center offers free online career assessment
tools including Focus2, Myers-Briggs Type Indicator (MBTI), Strong Interests Inventory (SII) for students to
explore skills, values, interests, and personality. Students can access Focus2 via Starr Search. Schedule an
appointment with a counselor via Starr Search to take SII, MBTI or to review Focus2 result.
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Creating Strong Resume Bullets
First, read through the job description of a position you are interested in and identify all the skills and qualities
they seek (usually in the responsibilities and qualifications sections). Take note of any skills and qualifications
mentioned more than once in the job description. Then use the STAR method to create impactful bullet points that
incorporate the skills and qualities you identified in the first step for each experience on your resume.
Situation:
Task:
Action:
What was the situation, problem, or conflict you were facing?
What task(s) did you identify in response to this situation?
What action did you take? What did you do to solve this problem? (Start with action verbs)
Result: What was the result or outcome of your action? How did it benefit the organization? Can this result be
quantified?
Example:
Skills/qualities you want to demonstrate: Initiative, organization, analytical thinking skills, writing skills,
interpersonal skills, problem solving skills
Situation: The trainees were learning too slowly and could not navigate the company’s data tracking system by the
end of the two-week training period. Instead, they were not ready for another two weeks.
Task: Considered what could help trainees learn the system faster and in a shorter amount of time.
Action: Initiated, wrote, and edited the first training manual for the company’s data tracking system. Trainees
worked through the manual during the two-week training period.
Result: At the end of the training period, trainees were ready to use the data tracking system two weeks earlier
than expected; the training manual was adopted across the company and is still in use. FINAL STATEMENT
FOR RESUME: Initiated, wrote, and edited the first training manual for company’s data tracking system, which cut
training period in half, was adopted across the company, and is still in use today. (Notice that the final statement
is created by starting with the action section above and incorporating the results section when appropriate.)
Action Verbs
Using strong action verbs will make your resume more effective by presenting your skills and experience in the
most impactful way. Here is a list of action verbs to begin your bullet points.
Demonstrating Results and Accomplishments
Accomplished
Achieved
Added
Advanced
Attained
Augmented
Boosted
Built
Combined
Completed
Consolidated
Constructed
Contributed
Delivered
Demonstrated
Diminished
Earned
Eclipsed
Eliminated
Enlarged
Enjoyed
Enlisted
Ensured
Excelled
Expanded
Expedited
Extended
Finalized
Fulfilled
Gained
Generated
Grew
Guaranteed
Hastened
Heightened
Improved
Increased
Innovated
Integrated
Introduced
Invented
Joined
Launched
Lightened
Minimized
Modernized
Obtained
Opened
Orchestrated
Overcame
Prevailed
Produced
Qualified
Realized
Received
Reduced
Rejuvenated
Renovated
Restored
Targeted
Uncovered
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Problem Solving
Alleviated
Analyzed
Brainstormed
Collaborated
Conceived
Quantitative
Accounted for
Appraised
Approximated
Audited
Balanced
Budgeted
Calculated
Communicating
Acted
Adapted
Admitted
Addressed
Allowed
Amended
Arbitrated
Argued
Ascertained
Attested
Briefed
Clarified
Cleared up
Closed
Communicated
Detected
Diagnosed
Engineered
Foresaw
Formulated
Found
Investigated
Recommended
Remedied
Remodeled
Repaired
Revamped
Revitalized
Revived
Satisfied
Solved
Synthesized
Theorized
Checked
Compiled
Compounded
Computed
Conserved
Converted
Counted
Dispensed
Dispersed
Earned
Enumerated
Estimated
Figured
Financed
Grossed
Increased
Inventoried
Maximized
Multiplied
Netted
Profited
Projected
Purchased
Quantified
Rated
Reconciled
Recorded
Reduced
Tabulate
Totaled
Composed
Consented
Concluded
Convinced
Consulted
Corresponded
Critiqued
Dedicated
Defined
Deliberated
Demonstrated
Drafted
Dramatized
Edited
Educated
Helping, Counseling
Aided
Accommodated
Advised
Alleviated
Assisted
Assessed
Assured
Conceptualized
Created
Debugged
Decided
Deciphered
Bolstered
Coached
Continued
Cooperated
Counseled
Instill
Dealt
Elicited
Explained
Extracted
Fabricated
Fashioned
Greeted
Highlighted
Illustrated
Improvised
Indicated
Inferred
Informed
Instructed
Interpreted
Interviewed
Eased
Elevated
Enabled
Endorsed
Enhanced
Mentor
Enriched
Justified
Lectured
Marketed
Mediated
Moderated
Negotiated
Perceived
Persuaded
Presented
Publicized
Queried
Questioned
Referred
Reinforced
Related
Familiarized
Helped
Interceded
Mobilized
Modeled
Fostered
Polished
Rendered
Reported
Represented
Revealed
Sanctioned
Settled
Shaped
Smoothed
Specified
Spoke
Sold
Solicited
Submitted
Substantiated
Suggested
Prescribed
Provided
Protected
Rehabilitated
Relieved
Comfort
Rescued
Summarized
Supplemented
Supported
Surveyed
Synthesized
Systematized
Tested
Taught
Translated
Transmitted
Verified
Welcomed
Returned
Saved
Served
Sustained
Tutored
Settled
Validated
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Basic Sample Resume Layout
NAME
Present Address
City, State, Zip Code | Cell: ( ) ________
E-mail Address | LinkedIn url (if applicable)
EDUCATION:
Baruch College/CUNY, School Name
New York, NY
Degree to be awarded
Expected graduation month and year
Major Minor (if applicable), Overall GPA (if 3.0 or above)
HONORS &
AWARDS:
Academic Achievements, Scholarships, Dean’s List, Honors,
Outstanding Accomplishments (in field related to objective), Honor
Societies (Optional section)
RELATED
COURSEWORK:
List courses directly or indirectly related to your major and/or objective.
(Optional section that is typically used for an application to an internship.)
PROJECTS:
Title of Project, Baruch College
Your Position (ex. Researcher, Team Leader)
• Starting with action verbs, describe your tasks in detail
• Include the outcome or results of a project
WORK
EXPERIENCE:
Name of Company
City, State
Your Title
Dates of Employment
• Using bulleted statements, be concise and informative
• List positions in reverse chronological order (start with most recent jobs)
• Use action words to describe duties; use the correct tense
• Cite specific examples of achievements and responsibilities
• Quantify where appropriate; list most relevant tasks first
LEADERSHIP
ACTIVITIES:
Name of Organization
Your Position
Include extracurricular activities/positions in college, especially
if they are related to your major. State position if you are an officer or leader
(e.g. Treasurer of Club); use bullet points to highlight leadership
accomplishments or major volunteer activities.
COMPUTER
SKILLS:
List software you know how to use. Include level of proficiency, e.g.,
“Knowledge of…, Proficiency in…, etc.”
Students in computer fields should separate skills by “Hardware,” “Software,” “Languages,”
and “Operating Systems.”
LANGUAGES:
List any language(s) other than English which you speak and indicate
level of proficiency, e.g., “Conversational…, Fluent in…”, etc.
City, State
Month Year
City, State
Dates
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JOY CASH
89 John Street, Queens, NY 11200 | C: 646-111-1111
[email protected] | Linkedin.com/in/joycash
EDUCATION
Baruch College/City University of New York
Bachelor’s Degree
Intended Major: Public Affairs
New York, NY
Expected June 2020
Queens High School of Science (Queens HSS)
High School Diploma, Overall GPA: 3.8/4.0
COURSEWORK
American Government: Practices and Values
Introduction to Business Management
Queens, NY
June 2016
Public Policy
Statistics
HONORS/AWARDS AP Scholar
National Honor Society (2014-2016)
ACADEMIC PROJECT Communication Strategy Plan, Intro to Business Management
Baruch College
Researcher
June 2016 - Present
• Conduct research on different communication strategies by reviewing five fortune 100
companies’ social media accounts on a weekly basis.
• Collaborate with two peers to develop a communication strategy plan for a small local
business based on the research finding and best practices.
• Compile weekly progress report on the communication plan and determine the
effectiveness of the plan.
WORK EXPERIENCE
CVS
Queens, NY
Cashier
October 2015 - Present
• Handle cash register receipts in excess of $1,000 daily.
• Cultivate positive shopping experiences for 150-200 customers per shift.
• Maintain an orderly and clean counter.
• Stock and replenish items when necessary.
Joe’s Bagels
New York, NY
Associate
June 2015 - August 2015
• Provided fast, efficient and courteous service to all patrons, in a fast-paced retail
environment.
• Operated cash register by totaling bills, receiving payments, and distributing receipts.
• Ensured adequate supplies of change and correct amount of money at ends of shifts for
proper reconciliation.
ACTIVITIES
Queens HSS Student Council, Class Representative
Queens HSS Student Paper, Feature Writer
SKILLS
Computer: Microsoft Word, Excel, PowerPoint
Language: Conversational Spanish
August 2014 - June 2016
December 2015 - June 2016
INTERESTS/HOBBIES 8 years of Piano, Tennis, Distance Running.
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Tim Technology
72 Computer Drive, New York, NY 12345 | (718) 000-0000 | [email protected]
EDUCATION
Baruch College/CUNY, Zicklin School of Business, New York, NY
Bachelor of Business Administration in Computer Information Systems
Minor: Communication Studies
GPA: 3.51/4.00
Related Courses: Database Management Systems I, Information Systems/Technologies, Applied Calculus
Languages:
Design & IDE Tools:
Databases:
Project Tracking Tools:
Office Tools:
Operating Systems:
June 2017
TECHNICAL SKILLS
Java, C++, Python, SQL, HTML, CSS
Eclipse, Spyder, MS Visual Studio, Visio
Oracle Express DB, MySQL Server/Workbench, MS Access
Jira by Atlassian, IBM’s Rational Software
MS (Word, Excel, PowerPoint), Bloomberg Terminal
OS X, Windows 7, 8, 10
RELEVANT EXPERIENCE
Bloomberg, New York NY
Data & Technology Architecture Intern
May 2016 - August 2016
• Built custom web portal for the Data & Technology Architecture Team, containing over 8,000 files
• Collaborated with application and information architects to plan, design, and implement a high level taxonomy
• Brainstormed with business analysts to gather requirements for the web portal
• Provided technical expertise and assisted in the migration of enterprise knowledge repository content
• Participated in weekly meetings to discuss the progress of the intranet portal
• Utilized content types to add metadata to documents on the web portal in order to improve search results
NYC Department of Labor, New York, NY
Technical Support Intern
January 2015 - May 2015
• Offered basic helpdesk support including hardware and software troubleshooting for over 30 clients daily
• Performed hardware and software installations, configurations, upgrades, PC/Server parts installations
• Created, modified and configured user accounts to provide seamless access to systems
• Responded to hundreds of weekly phone and email requests for technical support ensuring quality service
PROJECTS
Systems Analysis and Design, Baruch College
University Library System Project
January 2016 - May 2016
• Modeled a University library system using IBM Rational Software Architect and Lucid Charts
• Designed a Use Case Diagram to track users’ behavior when interacting with the system
• Created Class Diagrams to enhance and clarify visualization of information around Class storage and interactions
• Constructed a Sequence Diagram illustrating the objects that participate in a Use Case and show the messages
that pass between objects for a particular use-case
OTHER WORK EXPERIENCE
Starbucks Coffee, New York, NY
Barista
June 2014 - May 2015
• Led a team of four baristas to promote a new seasonal latte which resulted in a 10 % increase in product sales
• Serviced approximately 200 customers a day in a high pressure fast paced environment
• Trained three new baristas to ensure quality customer service practices, register transactions and drink-making
ACTIVITIES
Active Member of the Hack for Baruch (Student Club)
Member of Sigma Alpha Delta Honor Society, Baruch College Chapter
Volunteer, American Cancer Society, New York, NY
August 2014 - Present
September 2016 - Present
October 2016 - December 2016
13
Jin Shing (Emily) Lee
111 Baruch Drive, Brooklyn NY 11122
[email protected] // Linkedin.com/in/emilylee / 212.334.5566
EDUCATION_____________________________________________________________________________________
Baruch College/CUNY, Weissman School of Arts and Sciences, Bachelor of Arts, New York, NY
May 2018
Major: Psychology; GPA: 3.0/4.0
Kingsborough Community College/CUNY, Associate of Liberal Arts, Brooklyn, NY
August 2016
Dean’s List: All Semester, GPA: 3.68/4.00
EXPERIENCE ___________________________________________________________________________________
Mentor and Tutor, Big Brother Big Sister, New York, NY
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•
•
Provide weekly tutoring sessions and mentorship to three teenagers with special needs
Track and evaluate mentees’ progress by providing weekly report to parents and supervisors
Improved mentees social skills by implementing multiple social-educational exercises
Childcare Specialist, Families of YMCA, Brooklyn, NY
•
•
•
January 2014 – March 2015
Established local film history and film education program
Recruited 60+ members using social media and street campaigns at local events
Convinced local schools and non-profits to commit $4000 a year in program funding
Volunteer, American Red Cross, New York, NY
•
•
January 2015 – December 2015
Created a safe and educational environment; offered care for 30+ children and families
Collaborated with local YMCA parent organization to improve relationships with local community
Recruited prospective clients and families by developing a month-long outreach campaign to 25
elementary schools around the area, resulted in a 30% growth in client base for the center
President, Kings County Student Film Society, Brooklyn NY
•
•
•
June 2016 – Present
October 2014 – March 2015
Co-organized two fundraising dinners that collected over $30,000 for disaster relief
Created local social media pages on Facebook and Yelp resulting in 10% increase in volunteers
ACADEMIC PROJECTS___________________________________________________________________________
Social Cultural History Lesson, Baruch College
September 2016 – December 2016
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•
•
Designed interactive history lesson including infographics and dynamic charts
Summarized 40+ primary and secondary sources into a clear, concise 25 minute presentation
Managed class discussion and feedback among 30+ students
Small Business Marketing, Kingsborough Community College
•
•
•
January 2016 – June 2016
Constructed cross media marketing campaign for a model small business
Facilitated strategy discussions among team resulting multiple social media visibility initiatives
Created search engine optimization strategies presentation using Google applications and Yelp
LANGUAGE AND TECHNICAL SKILLS ___________________________________________________
• Advanced skill in social media development (Facebook, Twitter, Yelp, Snapchat)
• Proficient in Microsoft Office Suite: Excel, Word, PowerPoint, Access
• Fluent in Mandarin and Cantonese Chinese, basic Japanese
_
14
Nancy Numbers
17 Lexington Avenue Apt. # 1, Staten Island, NY 55555 • (917) 555-5555 • [email protected]
EDUCATION
Baruch College/CUNY, Zicklin School of Business, 6/2018
New York, NY
Bachelor of Business Administration, Finance & Investment, GPA: 3.3/4.0
Coursework: Corporate Finance, Financial Accounting II, Investment Analysis, Real Estate Capital Markets
Berlin School of Economics and Law, 9/2016 – 12/2016
Berlin, Germany
Study Abroad Program with coursework in International Business, Economics and Public Policy
WORK EXPERIENCE
ES Limited, Assistant Purchasing Manager, 10/15 – 12/16 & 12/16 – Present
•
•
•
•
Manage the purchasing annual budget of $1.5 million
Created a vendor rating system to identify reliable suppliers, resulting in an 80% reduction in the rate of
product defects
Saved over $20,000 in 2016 in conjunction with purchasing team
Renegotiated suppliers’ contracts and reduced inventory levels by 30%
ABC Bank, Finance Intern, 05/16-08/16
•
•
•
•
New York, NY
Built models based on regression analysis to determine factors affecting treasury curve
Communicated daily with trading desks to produce charts for weekly strategy meetings
Fielded over 150 client requests, resulting in a 15% improvement in client satisfaction
Constructed daily stock market watch reports for traders, sales staff, and clients
Baruch College/Dean of Students’ Office, Technical Assistant, 1/15 – 5/15
•
•
•
•
Staten Island, NY
New York, NY
Performed network administrative duties on Windows NT and conducted hardware repairs/upgrades
Provided technical support and PC troubleshooting for over 25 staff members
Created student and alumni databases using FileMaker
Updated student affairs website weekly to ensure students, faculty, and staff access to necessary forms,
files, and procedures for academic life
LEADERSHIP & ACTIVITIES
Undergraduate Student Government, Treasurer, 9/16 – Present
•
•
Baruch College
Managed cash flows of the organization from membership fees and institutional allotments
Collaborated with officers and faculty to coordinate weekly meetings and university wide events
Salvation Army, Volunteer, 9/09 – 6/11
Staten Island, NY
• Co-organized two fundraising dinners that collected over $60,000 for natural disaster relief
• Co-facilitated neighborhood evacuation drills for over 15,000 residents in Staten Island
TECHNICAL SKILLS
Proficient in Excel, Word, PowerPoint, Access, Outlook, C++, HTML
INTERESTS
Extensive travel through Southeast Asia, Europe and Central America, fantasy baseball, ballroom dancing
15
Kerri Harris
1234 ABC Blvd. Bronx, NY 12345
(347)700-0000 | [email protected]
EDUCATION
Baruch College/CUNY, Zicklin School of Business, New York, NY
Master of Science, Accountancy with CPA 150 Credits | Expected June 2019
Bachelor of Business Administration, Accountancy, GPA: 3.28/4.00 | Expected June 2018
ACCOUNTING EXPERIENCE
ABC Holdings (USA) Inc. Tax Intern, New York, NY | September 2016 – Present
• Organize subsidiaries’ B/S and pretax report to create a new tax basis and parent company due to recent merger
• Respond to the IRS and states tax departments regarding tax disputes by negotiating the penalty amount and interest rate
• Independently prepare and review Texas Franchise Tax Reports for up to 70 subsidiaries in order to file the tax returns
• Create an E&P calculating model in Excel using V lookup and sum if to improve the efficiency of calculation process
• Attend weekly meeting to discuss K -1 processing status, pending tax issues and summarize meeting notes in pivot table
TP Partners Consulting LLC, Intern – Tax Consultant, New York, NY | January 2016 – April 2016
• Analyzed and prepare reconciliations, review tax documents, and validate the accuracy of Form 1120 and state returns
• Prepared state apportionment factors such as payroll, receipts and property for state returns
• Verified accounts payable data and prepare tax reconciliations reconciled to the general ledger
• Assisted team lead, train three team members, and oversee production and progress of the project team
EY Diversity Leadership Conference, Selected Participant, New York, NY | January 2016
• Developed a critical understanding of the audit, advisory, and taxation through small real-life case study scenarios
• Attended lectures and sessions on how to develop as a leader within the business realm; networked with professionals
ranging from associates to partner level
WORK EXPERIENCE
Movement Sporting Equipment, Inc., Seasonal Stock Team Member, Bronx, NY | June 2015 – Present
• Demonstrate excellent customer service on the sales floor by servicing over 50 customers daily
• Managed time throughout the day in order to help Managers on Duty replenish items on the sales floor
Dunkin Donuts, Team Member, Bronx, NY | May 2014 – August 2014
Team Member
• Exhibited excellent customer service in connecting with customers in a high traffic store
• Prioritized tasks in a timely and efficient manner to provide customer satisfaction
• Helped in managing weekly store earnings of up to $60,000 by counting revenue
LEADERSHIP EXPERIENCE
National Association of Black Accountants, Inc., Finance Committee, Baruch College Chapter | September 2016 – Present
• Collaborate with executive treasury to manage reimbursements, payment request vouchers, and paper work
• Deals with invoices and paperwork for maintaining financial budget
• Assist executive board to set up and execute events throughout the semester
ACTIVITIES
The Ticker, Sports Writer, Baruch College | December 2016 – Present
Conversation Partners Program, Member, Baruch College | September 2016 – December 2016
SKILLS & LANGUAGES
Computer: Knowledge of QuickBooks, Microsoft Word, Excel, PowerPoint, Adobe Photoshop and Illustrator
Language: Fluent in Spanish and working knowledge of French
16
JANE DOE
24 Lexington Avenue, New York, NY 12345 / (718) 000-0000 / [email protected]
Education:
Baruch College/CUNY, Marxe School of Public and International Affairs, New York, NY
Bachelor of Science in Public Affairs, Minor in History, GPA: 3.25/4.00
Expected June 2018
Experience:
Refugee & Immigrant Fund, New York, NY
December 2015 – April 2016
Volunteer
• Collaborated with the founder on two grant applications to highlight the non-profit’s mission, goals, and
funding requirements, resulting in awards of $25,000 used to fund two new programs.
• Edited grant proposals and templates by reorganizing information, rewrite success stories, copyediting
sentences for clarity, and proofreading for errors.
• Adapted proposal templates to send to specific foundations and edit letters of interest, as needed.
Office of Manhattan Borough President, New York, NY
August 2015 – December 2015
Constituent Services Intern
• Assisted constituents in addressing issues and concerns that needed attention from the borough president.
• Served as a liaison and provided ongoing updates among three Manhattan offices.
• Kept both electronic & written track of each situation brought by the constituents for record keeping.
Baruch College Undergraduate Admissions Welcome Center, New York, NY
January 2015 – May 2015
Admissions Office Assistant
• Managed front desk tasks in a high traffic environment and conduct group tours of 30 prospective students.
• Arranged support to admissions staff members to prepare for events including information Sessions and Open
House.
• Co-led interviewing, hiring, and training new student staff on office procedures and campus tours.
• Supported the student management team in maintaining accuracy on budget reports to monitor use of funding.
Other Experience:
Independent Childcare Provider for the Smith Family, New York, NY
• Provide care for three children ages 5-10 and monitor daily activities, schooling and meals.
• Prepare meals for children in their homes based on specific dietary requirement.
• Maintain a clean and safe home environment by performing general upkeep of the house.
January 2014 – Present
Leadership Experience:
Baruch College, Starr Career Development Center, New York, NY
September 2016 – December 2016
Peers for Careers
• Reviewed résumés for 10+ clients weekly through one-on-one meetings and group sessions.
• Worked closely with career counselors and 13 Peers to ensure outstanding professional support students
• Conducted two career workshops; supported two career fairs, and staffed five large scale programs.
• Attended three professional development trainings and three T.E.A.M. Baruch’s student leadership
programs.
Skills:
Language: Fluent in Arabic
Computer: Proficient in Microsoft Office (Excel, Access, Outlook, Word, PowerPoint)
17
Danielle Ivanenkov
Address: 1010 Lexington Ave. Apt. 7D Bronx, New York 11120 Email: [email protected]
Phone: (646) 222-3366 LinkedIn: www.linkedin.com/in/dnivanenkov123
EDUCATION
Macaulay Honors College at Baruch College/CUNY
Bachelors of Arts, Corporate Communication, GPA: 3.8/4.0
Expected December 2017
INTERNSHIP EXPERIENCE
ABC Ads, Inc., New York, NY
December 2016 to present
Internet Marketing Intern Summer 2010
• Research new marketing leads and business opportunities; coordinate dynamic communication between
publishers and advertisers via email and phone; educate potential customers about benefits of ad network
marketing
• Draft exciting and informative posts for company blog on weekly basis with the goal of increasing customer
engagement
Mark Von Fürstenberg, New York, NY
September 2016 – December 2016
Public Relations Intern
• Communicated with stylists and editors from various magazines to arrange sample send outs in order to
increase brand awareness
• Utilized Fashion GPS, a B2B software for the global fashion industry, to organize sample trafficking and keep
staff aware of sample locations
• Archived and summarized daily press release reports from 10 news sources for the communications team
XYZ Events Group, Westchester, NY
January 2016 – May 2016
Event Coordination Intern
• Supported a cross-functional team to ensure successful operations of three large conferences
• Managed the coordination of travel and shipping arrangements for five tem members
• Maintained and updated the agenda of the conference and speakers’ biography
• Design conference booklets, company descriptions, presentation sessions and advertisements
• Acted as a liaison with speakers and sponsors in order to collect accurate and relevant information to related
to the conference brochures and website
• Managed client questions, inquiries and any customer service related issues or concerns
VOLUNTEER EXPERIENCE
New York Cares, New York, NY
Habitat for Humanity, New York, NY
American Red Cross, Bronx, NY
August 2016 – Present
January 2016 – June 2016
June 2014 – December 2015
SKILLS
Language: Fluent in Russian, Intermediate Spanish
Computer: Microsoft (Word, Excel, PowerPoint, Access), Adobe (Photoshop, Indesign, Illustrator)
Social Media: Twitter, Facebook, LinkedIn, Pinterest, Hootsuite, SnapChat, Google Analytics
INTERESTS
Photography, Film, Basketball, Football, Creative Writing, Snowboarding
18
JORDAN F. NAVAREZ
2004 Brighton Beach Lane ● Brooklyn, NY 10700
Cell: (347) 555-2004 ● [email protected]
EDUCATION
Baruch College – New York, NY
Bachelor of Arts in Political Science,
GPA: 3.4/4.0 (Dean’s List: Fall 2015, Spring 2016)
Expected Spring 2018
EXPERIENCE
Carmel Fleet Services – New York, NY
Accounts Payable Intern
• Reconciled vendor statements and filed vendor invoices
• Displayed excellent customer service and strong communication skills in dealing with vendors
• Created professional team environment; met fiscal year end deadlines
• Developed lasting friendships with coworkers while keeping a professional atmosphere
Summer 2016
Childcare/Home Management – Brooklyn, NY
Self Employed
• Solved arguments and acted as a role model while providing high-quality child-care for four children
aged six months to twelve years
• Planned educational activities for children and maintained high-level of communication with parents
• Managed and scheduled service calls for household repairs and deliveries
Canarsie Cabinet Corporation – Brooklyn, NY
Cabinet Delivery
• Re-organized inventory system in warehouse. Increased efficiency loading and unloading of materials
• Managed up to five client delivery requests per day throughout the borough
• Researched and implemented efficient delivery routes to maximize time and resources
Summer 2016
Fall 2016
Jones for Congress – New York, NY
Summer 2015
Campaign Intern
• Collaborated with team of volunteers to collect petition signatures, which successfully gathered a record number of
signatures and secured candidate’s position on the ballot
• Developed strategy to organize candidate’s schedule to efficiently use his time and avoid double-booking
New York Sports Club – New York, NY
Front Desk Clerk and Weight Room Supervisor
• Maintained orderly weight room and enforced safety requirements
• Utilized prior knowledge and experience to answer questions
Spring 2015
Blue Moon Diner – New York, NY
Server
• Managed delivery of food to diners so that meals progressed at an unhurried pace
• Improved customer service skills by interacting with guests and keeping professional atmosphere
Winter 2014
LEADERSHIP ACTIVITIES
• Snowboarding Club – Baruch College
• NCAA Division III Basketball – Baruch College Bearcats
• Community Service – Habitat for Humanity
Fall 2016 – Present
Summer 2014 - Present
Spring 2015
SKILLS
Computer: Proficient in Microsoft (Excel, Access, PowerPoint, Word) and HTML | Language: Fluent in Italian
19
FUNCTIONAL RESUME SAMPLE – FOR EXPERIENCED CANDIDATE
JORDAN F. NAVAREZ
2004 Brighton Beach Lane ● Brooklyn, NY 10700
Cell: (347) 555-2004 ● [email protected]
EDUCATION
Baruch College – New York, NY
Bachelor of Arts in Political Science
GPA: 3.4/4.0 ● Dean’s List
Expected Spring 2018
Fall 2015, Spring 2016
STRENGTHS
Leadership
• Demonstrated leadership as elected captain of basketball team
• Solved arguments quickly and acted as a role model while providing high-quality child-care
• Assisted in teaching Taekwondo classes after attaining second degree black belt status
Organizational
• Reconciled vendor statements and filed vendor invoices as Accounts Payable Intern
• Planned educational activities and recreational events for children while cooperating with parents
• Organized highly efficient loading and unloading system in cabinet warehouse
• Developed strategy to organize candidate’s schedule to efficiently use his time and avoid double-booking of
appointments and other scheduling errors
• Assisted in planning annual ski trips for Snowboarding Club
• Managed delivery of food to diners so that meals progressed at an unhurried pace at Blue Moon Diner
Interpersonal
• Effectively worked in professional team environment and met fiscal year end deadlines
• Displayed excellent customer service and utilized strong communication skills in dealing with vendors
• Developed lasting friendships with coworkers while keeping a professional atmosphere
• Collaborated with team of volunteers to collect petition signatures, which successfully gathered a record number of
signatures and secured candidate’s position on the ballot
• Utilized knowledge and experience to answer questions at fitness center
• Experienced cultural differences through interaction with locals while traveling through Southeast Asia
EMPLOYMENT HISTORY
• Accounts Payable Intern – Carmel Fleet Services, New York, NY
• Child Care/Home Management – Self Employed, Brooklyn, NY
• Cabinet Delivery – Canarsie Cabinet Corporation, Brooklyn, NY
• Campaign Intern – Jones for Congress, New York, NY
• Front Desk Clerk & Weight Room Supervisor – New York Sports Club, New York, NY
• Waiter – Blue Moon Diner, New York, NY
ACTIVITIES
• Snowboarding Club – Baruch College
• NCAA Division III Basketball – Baruch College Bearcats
• Community Service – Habitat for Humanity
Summer 2016
Summer 2016
Fall 2016
Summer 2015
Spring 2015
Winter 2014
Fall 2016 - Present
Summer 2014 - Present
Spring 2015
SKILLS
• Computer: Proficient in Microsoft (Excel, Access, PowerPoint, Word), Quicken, and HTML
• Language: Fluent in Italian
20
Reference List
Ask people, such as, professors, past employers, and work supervisors if you can use them as references before you
give out their names, addresses, and telephone numbers. Please note that this is not the same as recommendation
letters. A recommendation letter is used for academic related applications such as graduate schools, scholarships
or fellowships.
Take your reference list with you on an interview. If you are asked for references, present it to the interviewer.
Remember to notify the people you use as references that a prospective employer may be calling them.
JORDAN F. NAVAREZ
2004 Brighton Beach Lane ● Brooklyn, NY 10700
Cell: (347) 555-2004 ● [email protected]
Mr. James Rodriguez
Director of Personnel
State Community College
123 W. Main Street
New York, NY 10055
(212) 555-5555
[email protected]
Supervisor
Dr. Rosa Smith
Professor of History
State Community College
123 W. Main Street
New York, NY 10055
(212) 555-5555
[email protected]
Academic Advisor
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






References
Name
Title
Organization
Address
City/State/Zip Code
Telephone Number
Email
Relationship
Ms. Martha Perone
North Center Counseling Center
34 E. Oak Street
New York, NY 10056
(212) 555-3456
[email protected]
Supervisor
Mr. Roberto Samuels
67 W. Apple Street
New York, NY 10088
(212) 555-4567
[email protected]
Personal Reference
21
What is a Cover Letter?
Cover Letter Essentials
A cover letter is a one-page statement of objective that should demonstrate to the employer that your skills and
strengths will make you a good match for the organization and the desired position. The cover letter also serves
as a writing sample for the employer so make sure it is organized and well-written with no errors.
Content
Cover letters usually have at least three paragraphs – Introduction, Body, and Conclusion
Is this the only way to write a cover letter? Of course not. But if you choose to use fewer paragraphs and a
somewhat different pattern of organization, remember to include the information summarized above. It is
important that you tailor your cover letter to each position that you are applying for. A general template-like cover
letter will not enhance your application, and you will end up under-selling yourself.
Before You Write the Cover Letter
 Research the employer: Learn enough about the organization so that you can articulate why you are a strong fit
for that firm. Review the website, speak with current or previous employers, and read articles.
 Analyze the job description: Look for skills, duties, and qualifications of the job so you can design your letter to
prove you match these as much as possible.
 Analyze your background: Ask yourself what you have done that is similar to the duties required of the job,
including classes, projects, work experiences, internships, volunteer, activities, travel, etc.
Format and Content
 Keep cover letters short— typically three or four paragraphs and less than one page.
 A cover letter is structured like a business letter as shown in the samples.
 Your contact information should be listed at the top of the page either in the same format as your resume or on
the top left or right margin as shown in the samples.
 Your letter should be addressed to the specific individual who has the capacity to hire you. If you do not know
the name of the person, try to research the organization online or call to find out the correct name and spelling
and the person's title. If you cannot get this information or are not 100% sure, address the letter to “Dear Hiring
Manager” or to the title mentioned in the job description.
 Use the active voice, keeping your tone positive and professional. Avoid beginning too many sentences with "I."
Make sure that the grammar, sentence structure and spelling are perfect.
 When sending your resume and cover letter by email you may include your cover letter in the body of your
email or attach it along with your resume with a short email stating what position you are applying to and that
your materials are attached.
 For thank you emails and letters, it is recommended that you tailor your message to each interviewer.
 Always send thank you emails and letters within 24 hours after your interview process has been completed.
Style
Write clearly and concisely. Do not try to impress a prospective employer with a lot of wordiness and jargon. Most
employers are pleased to read a concise, cogent letter. And don’t send your first draft. Rewrite the letter a few
times. Revision almost always improves a written communication. Again, as we advised in the case of your resume,
please proofread your cover letter carefully.
22
COVER LETTER SAMPLE – GENERAL LAYOUT
Your Address
City, State, Zip Code
Date
First Name and Last Name Of Contact Person
Title of Contact Person
Name of Organization
Street Address or PO Box #
City, State, Zip Code
Dear Mr./Ms. Last Name:
Introduction: State who you are and why you are writing to this company. Identify the position, field or general
area of your inquiry that draws you to this company. Tell how you heard of the opening or organization. Most
importantly, write a closing sentence summarizing what qualities and/or experiences make you a great fit for the
company and/or position.
Body: Here is where you will describe how your career or job goals are particularly suited for this company or type
of work. Highlight your particularly relevant achievements and qualifications while linking them to skills directly
stated on a job description posted by the company or from a similar company. Elaborate on key transferable skills
from your resume without repeating your resume word-for-word.
Conclusion: Your closing paragraph starts by reiterating your interest in the position while also communicating to
the employer how you hope to enhance your current skills or develop newer skills. Next you politely request an
interview and provide specific contact information where you can be reached. Finally, thank the employer for
his/her time and consideration.
Sincerely,
Your Name Typed
Your Name
Enclosure: Resume
23
COVER LETTER SAMPLE – LETTER OF APPLICATION
Cary Armand
45 Nebraska Avenue, Apt 8B, Brooklyn, NY 12345 | [email protected] | 917-555-5555
September 10, 2016
Ms. Marcia Hollins, Vice President
DPD Consulting
121 Park Avenue, 7th Floor
New York, NY 10012
Dear Ms. Hollins,
As a rising senior at Baruch College pursuing a bachelor’s degree in marketing, I was excited to find the opening for
a Public Relations Summer Internship position at DPD Consulting on Starr Search. I believe my education as well as
my past internships at Viacom provided me with the experience and skills necessary to excel in the fast-paced
environment at DPD Consulting.
Similar to DPD, I also believe that effective public relations requires companies to strategically understand the
media and craft compelling stories, brands, and campaigns. However, challenges persist which stem from both the
development of relationships with diverse companies and the constant need to create unique, effective media for
existing clients. In my past internship positions at Viacom, I regularly established relationships with new clients,
developed media summaries and product presentations, and created press releases and image repair campaigns
for corporate clients. On several occasions, I advised management on the selection and use of social media (such as
Facebook and Yelp) and graphic visual images to present complex information quickly and clearly in corporate
presentations. I accomplished my goals by learning how to negotiate with management, collaborate within larger
teams, and communicate with clients in order to meet their bottom line.
I am excited to pursue the summer internship position at DPD, especially I am interested in learning how to
develop, manage and assess the effectiveness of a comprehensive marketing and PR campaign for a large brand. I
would greatly appreciate the chance to work for DPD Consulting and I look forward to further explaining how I can
contribute to your team. My resume summarizes my background and is included in this application for your
review. In the meantime, I can be reached at (917) 555-5555 or you can email me at [email protected].
Thank you for your time and consideration.
Sincerely,
Cary Armand
24
COVER LETTER SAMPLE – LETTER OF INQUIRY
45 Nebraska Avenue, Apt 8B
Brooklyn, NY 12345
September 10, 2016
Mr. David Davenport
Director, Human Resources
Hagen Assessments
334 Broadway, Room 200
New York, NY, 10012
Dear Mr. Davenport,
I am a rising senior at Baruch College majoring in Human Resources. Similar to Hagen Assessments,
I also believe that building effective companies requires effective assessments of people’s potential.
Your goal of helping companies identify, recruit, and develop talent through multi-dimensional
personality assessment selection is an incredibly worthwhile pursuit, and I am eager to contribute
to these efforts. However, it is difficult to convince clients that these endeavors can make
meaningful change within their organizations.
In my past internship position at Cooper Katz & Co, I regularly influenced clients to commit to our
services, evaluate their public reputation, and partner with other premier businesses. I
accomplished my goals by learning how to negotiate with management and motivate a staff in order
to meet their bottom line. As you can see from my resume, I have consistently used my written and
oral communication skills to achieve results.
I would greatly appreciate a few minutes of your time to discuss your experiences and gain any
insight you may have to offer as I begin my full-time job search. Please let me know if there is a
good time in the next few weeks to get together for a coffee or to schedule a phone appointment. I
can be reached at (917) 555-5555 or you can email me at [email protected].
Thank you for your time and consideration.
Sincerely,
Michelle Chen
Enclosure: Resume
25
COVER LETTER SAMPLE – LETTER OF INQUIRY INTERNSHIP
88 Alaska Street, Apt 2L
New York, NY 10036
September 10, 2016
Ms. Monique Esposito
Director, Human Resources
Crafty Goods
898 Broadway
Brooklyn NY, 12112
Dear Ms. Esposito,
I’ve spent the last four years developing business models and analyzing market trends while
working towards a BBA in finance at Baruch College, Zicklin School of Business which I will
complete next year. I share the beliefs that guide the business of Crafty Goods—that success is
achieved through mindful planning, continuous learning, and constant collaboration. Your goal of
empowering artists and creative entrepreneurs to find meaningful work by connecting them to
local and global sales markets is a very honorable and inspiring pursuit. I am eager to contribute
to these efforts. However, I also realize that this mission comes with many challenges with respect
to forecasting growth and providing financial analysis to help drive business decisions.
In my work with the Baruch Investment Club, I regularly develop models for growth and analyze
relevant market data to help determine future investments for our members. Working on highenergy, collaborative teams in my coursework, I implemented action plans and developed engaging
presentations that were clear, candid, and accessible to potential investors, clients, and managers. I
accomplished my goals by learning how to think collaboratively, communicate results clearly, and
identify critical information to drive growth and development. As you can see from my resume, I
have consistently used my analytic, technical, and communication skills to achieve results. Given my
passion for learning, commitment to empowering entrepreneurs, and desire to hone my forecasting
skills, I feel working in the finance department at Crafty Goods would be a great fit.
I would greatly appreciate a few minutes of your time to discuss your current financial
infrastructure development projects including your “Crafty Goods Economy” to see how my skills
might be useful to you. Please let me know if there is a good time in the next few weeks to get
together for a coffee or to schedule a phone appointment. I can be reached at (917) 555-5555 or
you can email me at [email protected].
Thank you for your time and consideration.
Sincerely,
Michelle Chen
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COVER LETTER SAMPLE – LETTER OF APPLICATION
51 Maple Drive
Ridgewood, New York 10825
September 10, 2016
Mr. Michael Money
Vice President
Bank of America Merrill Lynch
44 Wall Street, Suite 322
New York, NY 10001
Dear Mr. Money:
In response to your posting on Baruch College’s Starr Search portal, please accept this letter and
resume as an application for the Summer Finance Internship Program at Bank of America.
My past experiences have taught me the importance of taking initiatives at my job and in school. My
relevant experience includes working in telemarketing for the Baruch College Fund, where I was
able to raise over $50,000 in donations to the college through telephone solicitation (10% more
than the average donation amount) by going above and beyond to share the impact of their
donation to Baruch students and develop relationships with donors. Additionally, in my
coursework I have had exposure to statistics, economics, banking practices, and futures and
options. I have taken additional courses in Reuters and Bloomberg at Baruch College’s Wasserman
trading floor and am very interested in using these skills at Bank of America.
After meeting with Ms. Mary Boyle from Bank of America’s M&A team and attended the Bank of
America’s information session at Baruch, I am attracted to Morgan Stanley’s corporate culture and
the excellent reputation of your mergers and acquisitions specialty. I am excited to be part of your
M&A team to learn how to structure a deal and support some of the outgoing M&A projects.
A resume is enclosed which covers my experience and qualifications in greater detail. I would
appreciate the opportunity to discuss my credentials with you in person. I can be reached at 347987-6543 or [email protected]. Thank you, and I look forward to speaking
with you.
Sincerely,
Richard Hernandez
Richard Hernandez
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POST – INTERVIEW THANK YOU LETTER SAMPLE FORMAT
Your Address
City, State, Zip Code
Date
Mr./Ms. Name of Interviewer
Title
Company Name
Address
Dear Mr./Ms. Name of Interviewer:
Introduction: Thank the interviewer for his/her time and consideration and specify the day and
time of your interview. You may also express how much you enjoyed the meeting and learning
more about the position at his/her firm.
Body: Sum up some important accomplishments, skills and qualifications you possess which make
you a good candidate for the position. Be enthusiastic and sincere with your comments. Also take
this opportunity to share new information, such as further clarifying your answer to an interview
question or mentioning a relevant skill or experience that did not come up during the interview.
The notes you jotted down after your interview will help you formulate comments for this second
paragraph.
Conclusion: Thank the employer once again for his/her interest in you as a candidate. You may also
write something to the effect of "I look forward to learning of your decision" or "I am excited about
gaining more knowledge in the field of advertising" or "The position at your firm sounds like an
exciting opportunity."
Sincerely,
Your Name Typed
(Don’t forget to sign your name before sending the letter and keep a copy for your records!)
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POST – INTERVIEW THANK YOU LETTER SAMPLE
4407 Jobhunter Lane
Rockville, NY 10587
October 20, 2016
Ms. Penny Python
Animal Rescue Foundation
5648 Canine Court
New York, NY 10020
Dear Ms. Python,
Thank you very much for taking the time from your busy schedule earlier today to interview me for the internship
position at the Animal Rescue Foundation. After our meeting, I am convinced that your organization is an excellent
place for me to learn about nonprofit management, my long-term career goal.
As you may remember, I have skills in desktop publishing and news writing and would be able to write press
releases as well as work on your newsletter. I was pleased by your interest in my ideas for an updated office
brochure and flyer. I also appreciated your detailed explanation of the position and how it can expand to other
roles.
I neglected to mention during the interview that I found my passion for nonprofit management working at the
American Society for the Prevention of Cruelty to Animals. My experience has helped me develop communication
skills, which would also be an asset to the program. I believe I can make a contribution to the Animal Rescue
Foundation while I learn as much as possible about how the organization is administered.
Please let me know if I can provide you with any additional information about my background or goals. I can be
reached at 718-987-6543 or [email protected]. I look forward to hearing from you soon.
Sincerely,
Heather Feline
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POST – INTERVIEW THANK YOU EMAIL SAMPLE
Subject Line: Heather Feline | Thank You!
Dear Ms. Python,
Thank you very much for taking the time from your busy schedule last Friday to interview me for the internship
position at the Animal Rescue Foundation. After our meeting, I am convinced that your organization is an excellent
place for me to learn about nonprofit management, my long-term career goal. As you may remember, I have skills
in desktop publishing and news writing and would be able to write press releases as well as work on your
newsletter. I was pleased by your interest in my ideas for an updated office brochure and flyer. I also appreciated
your detailed explanation of the position and how it can expand to other roles.
Please let me know if I can provide you with any additional information about my background or goals. I can be
reached at 718-987-6543 or [email protected]. I look forward to hearing from you soon.
Sincerely,
Heather Feline
POST – INTERVIEW THANK YOU EMAIL SAMPLE
Subject Line: Mark Yee from Baruch College | Thank you for the interview
Dear Mr. Brock,
It was a pleasure meeting with you yesterday. Thank you for giving me the opportunity to speak with you about the
Marketing Analyst position at L’Oreal at Baruch College. I am enthusiastic about the position and believe that my
skills and interests are a strong match for the company. As we discussed, while interning at American Marketing
Company, I completed a project that is similar in nature to the work that I would be doing at L’Oreal. Developing
new business presentations for sports initiatives was my greatest accomplishment at American Marketing
Company, and I believe that I could make an immediate contribution to L’Oreal’s Marketing team. Thank you again
for your time and consideration. If you require any additional information, please do not hesitate to contact me at
212-555-5555. I look forward to hearing from you regarding the next step of the application process.
Sincerely,
Mark Yee
POST – INTERVIEW THANK YOU HANDWRITTEN NOTE
Here is an example of a brief message that you can use if you prefer to submit a handwritten thank you card after
your interview. Be sure that your handwriting is neat and easy to read.
Dear Mr. Smith,
Thank you for taking from your valuable time to meet with me today. I found our discussion very valuable and look
forward to hearing from the firm in the near future.
Sincerely,
Kara Lee
Put your thank you note in an envelope addressed to the interviewer and deliver to the security desk in the
building lobby. They will ensure that it reaches the addressee the same day. Thank you notes should be done
within 24 hours of the meeting. Some students write up the note and take it with them to the interview. When
they leave the building they drop it off with the security desk or return 60 minutes later.
30
Content in this publication was created by members of the Starr Career Development Center. Some content within the
publication were adapted with permission from external sources such as the CASS Recruitment Media/CASS
Communications, Inc, and the National Association of Colleges and Employers. For any questions or comments, please
email us at [email protected].
Updated on
1 2017
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