VIGILANT FALLS
REDUCTION
SYSTEM
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FALL REDUCTION
General User/ Safety Guide
1
WARNINGS &
CAUTIONS
CONTENTS
WARNINGS & CAUTIONS
3
GENERAL INFORMATION
1
2
3
3.1
3.2
3.3
3.4
3.5
3.6 3.7
DEFINITION OF THE GROUPS MENTIONED
NON-COMPLIANT USE
SAFETY INSTRUCTIONS
GENERAL SAFETY INSTRUCTIONS
SAFETY INFORMATION FOR THE OPERATOR
SAFETY INFORMATION FOR THE USER
CLEANING AND DISINFECTION
SERVICING & MAINTENANCE
ACCESSORIES
SERVICE LIFE & DISPOSAL
4
5
5
5
6
6
6
7
7
7
OVERVIEW
8-9
VIGKIT1 OVERVIEW
10
VIGKIT2 OVERVIEW
11
VIGKIT1 INSTALLATION
12-14
SEAT PAD INSTALLATION
15
VIGKIT2 INSTALLATION
16-19
SYSTEM CALIBRATION
20-21
USING YOUR VIGILANT SYSTEM
22-23
TROUBLESHOOTING
24-25
USEFUL PARTS LIST
BACK COVER
READ THIS INSTRUCTION MANUAL AND NOTE SAFETY
INSTRUCTIONS - WHICH MUST BE OBSERVED.
WARNING
Before installing the Vigilant system Harvest Healthcare Ltd recommends carrying out a risk assessment to ascertain if this
product is suitable for the patient and the compatibility of the system to the bed or chair it is being used with.
Read and follow these Installation Instructions, particularly the Warnings and Cautions, before using your Vigilant system.
Failure to do so may result in injury or death to the patient in your care.
Use your alarm system in conjunction with your facility’s fall prevention program. This alarm system is not a substitute for
proper nursing care. The effectiveness of the alarm system relies on immediate response by the caregiver.
The alarm system and pressure pads may be disarmed / by passed by a cognitively aware or an uncooperative person
with only a few moments of lucidity. Properly assess each individual before the alarm system is used.
Keep the pressure pad flat at all times. If it is folded it may not function properly. Do not use the pressure pad if it has been
folded or creased.
Harvest pressure pads are not recommended for persons weighing less than 32 kg. Check if suitable for each individual
before use.
In the event that the Vigilant System changes owners, please supply this Instruction Manual to the new owner
Please test the Vigilant System after installation and then at regular intervals.
The Vigilant system must be connected to the nurse call system (with the correct cable) in order to trigger an alarm.
When using a mat with the Vigilant system ensure the cable does not form a trip or ligature hazard to the occupant.
When using the Vigilant system on a profile bed, or rise recliner chair, please ensure the cables do not get caught in the
mechanism.
CAUTION
Use care when connecting/disconnecting the alarm system to/from the nurse call system. Gently remove or connect the
plugs. Pulling on the cord may damage it resulting in system failure.
Do not immerse in liquid, or use a mat if it has been immersed in liquid.
The pressure pads and sensor pins are deisgned for use with the Harvest Vigilant systems only. Do not substitute any
other fall monitoring accessories.
Use only Harvest Healthcare approved spare parts. Failure to do so may cause improper operation or damage to the
alarm system and will i nvalidate your warranty.
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3
GENERAL
INFORMATION
GENERAL
INFORMATION
GENERAL INFORMATION
2
BEFORE USING THIS SYSTEM FOR THE FIRST TIME:
-
Read through this instruction manual conscientiously from start to finish.
Please note in particular that the various safety instructions must be
observed.
Harvest Healthcare products bear the CE mark and meet all safety and functionality
requirements.
These safety requirements can only be met if the user is satisfied of the proper condition of
the product (including accessories) before use.
1
NON-COMPLIANT USE
All uses deviating from the intended purpose, which may also be hazardous as a result.
This includes for example:
•
•
•
•
Incorrect installation.
Operation by persons who have not been instructed in its use.
Using the system with non-approved parts/accessories.
Using the system if any of the components are damaged or faulty.
3
SAFETY INSTRUCTIONS
3.1
GENERAL SAFETY INSTRUCTIONS
During the briefing, specific attention must be drawn to any potential dangers
which can be prevented despite correct operation. Before putting the product into
service for the first time, the Instruction Manual must be read conscientiously and
in detail by the user / care personnel.
DEFINITION OF THE GROUPS MENTIONED
OPERATOR
An operator is any natural or legal person who uses the equipment or on whose instruction
it is used (e.g. nursing homes, specialised retailers, health insurance companies, medical
suppliers).
Programing of the system should be carried out by competent trained personnel.
The service user should not have access to the magnetic key.
Use only spares and accessories supplied or approved by Harvest Healthcare.
USERS
Users are persons who as a result of their vocational training, experience or briefing are
authorised to operate the equipment or to carry out work on it.
Furthermore the user can recognise and avoid potential dangers and assess the
clinical condition of the service user.
PATIENT / OCCUPANT / SERVICE USER
QUALIFIED PERSONNEL
Qualified personnel are employees of the operator who as a result of their vocational
training or briefing are entitled to deliver, assemble, disassemble and transport the product.
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Unplug the power supply before connecting or disconnecting any cables from the
system.
The mains cable must be free and not caught up in anything, as it gets carried
along when the bed height is adjusted. Otherwise, the mains cable may be torn
out of its strain relief and damaged. In addition, the mains plug may be pulled out
of its socket and electric leads exposed as a result.
Person in need of care, handicapped or infirm.
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The bed must not be used in rooms where there is a risk of explosion.
Only suitably trained and instructed personnel are allowed to operate the system.
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If the mains cable or the mains plug are damaged, the relevant part must be
replaced. This work should be carried out by the manufacturer or authorised
service agents.
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GENERAL
INFORMATION
GENERAL
INFORMATION
When connecting the mains plug do not use multiple sockets since liquids may
penetrate into these (fire hazard and electric shock).
3.5
SERVICING & MAINTENANCE
Servicing must only be carried out by competent / qualified persons
The system must not be used in rooms where there is a risk of explosion.
3.2
A technical check and/or safety inspection must be conducted at least once a year
and after a lengthy break in use.
Any defects, damage or signs of wear must be rectified without delay. Only original
spare parts from Harvest Healthcare may be used, otherwise all guarantees or
warranties will be excluded.
SAFETY INFORMATION FOR THE OPERATOR
With the help of this Instruction Manual, instruct each user in the safe operation of
this system before it is put into service for the first time.
Advise the user of any hazards which may occur if not handled correctly.
Only persons who have been properly instructed may operate this system. This
also applies for persons who only operate the system on a temporary basis.
3.3
SAFETY INFORMATION FOR THE USER
Ensure that the operator instructs you in the safe operation of this system.
In addition, pay particular attention to the general safety information as described in 3.1.
Programing of the system must only be carried out by suitably instructed persons or in the
presence of an instructed person.
If there is a suspected fault or damage, unplug the mains plug from the socket. Clearly
mark as “Out of Order” and take immediately out of service. After that please inform the
person in charge without delay.
3.4
3.6ACCESSORIES
Only original/approved accessories from Harvest Healthcare may be used, otherwise all
guarantees or warranties will be excluded.
3.7
SERVICE LIFE & DISPOSAL
The normal service life for the system in domestic use is approximitely 5 years. The system must not be disposed of as normal domestic waste after its service life has expired.
Our Full Terms & Conditions including product warranties are available by request or can be
found on our website www.harvesthealthcare.co.uk.
PARTS AND DATA MAY UNDERGO FURTHER DEVELOPMENT AND
THEREFORE DEVIATE FROM THE DETAILS GIVEN.
CLEANING AND DISINFECTION
Do not immerse electrical components in water but just them with a damp cloth.
The electrical components must not be cleaned with a high pressure cleaner or
water jet. Only disinfection by wiping is allowed.
Always wear waterproof gloves when cleaning and disinfecting to avoid skin
irritation.
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OVERVIEW
OVERVIEW
Magnetic Sensor
The handset is unlocked using the magnetic key against
the sensor here
Status Indicating Buttons
Buttons are used for programming and operating the
system. The colour and combination of the illuminated
buttons indicate the status of the system.
When not in programming mode, Pressing the buttons
triggers the nurse call system.
C
D
E
F
G
A
Magnetic Unlocking Key
The key is used in conjunction with
the magnetic sensor. Used to enter
programming modes or to enable/ disable
the system.
Vigilant Unit with
Mounting Bracket
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B
A
Power connector
B
SMPS - Switch Mode Power Supply
C
13 Pin Vigilant Handset Connector
D
Output to Nursecall System (Normally Open)
E
Output to Nursecall System (Normally Closed)
F
Bed Sensor (VIGKIT 1 only)
G
Sensor Pad Input
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VIGKIT1
OVERVIEW
VIGKIT2
OVERVIEW
CONTENTS OF VIGKIT 1
CONTENTS OF VIGKIT 2
This kit is the basic package and intended as the starting point to allow you to customise your
Vigilant system.
Full parts list and codes can be found on the back page.
This is the full kit intended for use on the Woburn 3/4/5 and 6 beds. This system can be
powered from the bed’s own power supply.
Full parts list and codes can be found on the back page.
A
A
B
B
E
E
G
C
D
F
C
D
F
H
After unpacking check that all following parts are present:
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After unpacking check that all following parts are present:
A
Vigilant system
D
Y connector (output signal)
A
Vigilant system
E
Y connector (power supply)
B
Magnetic key
E
Instruction label for headboard
B
Magnetic key
F
Y connector (output signal)
C
Handset
F
Instruction card
C
Handset
G
Instruction label for headboard
D
Sensor Pin
H
Instruction card
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VIGKIT 1
INSTALLATION
VIGKIT 1
INSTALLATION
DURING INSTALLATION THE VIGILANT SYSTEM MUST NOT BE
CONNECTED TO THE POWER SUPPLY.
INSTALLATION OF VIGKIT1 TO A BED OTHER THAN A WOBURN 3/4/5/6
To use the Vigilant System on a bed other than a Woburn 3/4/5/6 you will need to use a
HLV301M pressure mat under the service user. You will also need the HLD125 SMPS
power supply if your bed does not have a compatible Limoss control system.
To sensor pad
Switch Mode
Power Supply
Vigilant unit
Attach Vigilant unit to the bed chasis, plugging the sensor pad into the the Seat Pad
Sensor socket (see page 14).
To test the system, lie on the mattress and activate the Vigilant system (see pages 20-21 for
operating instructions). Wait for 10 seconds to ensure the system does not give a false alarm.
Get off the mattress and the alarm should sound after 2 seconds.
If the alarm does not sound the cause could be that the mattress you are using is too thick. In
this case place the sensor mat on top of the mattress (again over the static non-moving area)
and re test the system.
Place the mat on the non-moving section and ensure the cable cannot get caught up in the
bed mechanism.
Place the mattress on the bed ensuring that the sensor mat stays in place. Plug the pressure
pad into the port marked Seat Pad Sensor.
Plug the handset into the control box port marked Handset.
To test the system, lie on the mattress and activate the Vigilant system (see pages 20-21
for Calibration instructions). Wait for 10 seconds to ensure the system does not give a false
alarm. Get off the matrass and the alarm should sound after 2 seconds.
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VIGKIT 1
INSTALLATION
SEAT PAD
INSTALLATION
It is important that you do not fold or crease the pressure mat. If the
mat becomes creased it should be replaced immediately.
If the alarm does not sound the cause could be that the mattress is
too thick. In this case place the sensor mat on top of the mattress
(again over the static non-moving area) and re-test the system.
INSTALLATION OF THE OPTIONAL SEAT PAD
Place the seat pad (optional extra) on the centre
of the seat. If using a rise recliner chair run the
cable from the seat pad so that it does not
become trapped in the seat mechanism.
Run the cable from the seat pad to the Vigilant unit; please
ensure that the cable does not become a trip or ligature
hazard. If the cable is of insufficient length, add cable
extension
(see back cover).
The bed pressure pad plugs
into the Seat Pad Sensor
port.
Plug the seat pad into the port marked Seat Pad Sensor.
Plug the handset into the control box port marked Handset.
The seat pressure pad
plugs into the Seat Pad
Sensor port.
To pressure pad
To pressure pad
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VIGKIT 2
INSTALLATION
VIGKIT 2
INSTALLATION
DURING INSTALLATION THE VIGILANT SYSTEM MUST NOT BE
CONNECTED TO THE POWER SUPPLY.
Flat side of pin
containing sensor
Spacer tooth located
correctly into pin
INSTALLATION OF THE VIGKIT2 ON A WOBURN 3/4/5/6
(For Woburn 1 and 2 contact Harvest Healthcare)
INSTALLING THE SENSOR PIN
Nylon spacer washers
Remove the headboard section of the bed and lay it down on a flat surface.
Insert the sensor pin into the lower end of the actuator as shown in picture below.
Remove the bolt from the
bottom actuator mounting
Unwrap the sensor pin and prepare to insert it into the hole in the lower end of the actuator.
The pin has yellow spacer fitted with a tooth that locates into the
sensor pin. It is important that this pin is located correctly before the
pin is fitted to the bed.
The flat surface on the pin must be fitted to the bed the correct way
round. Failure to do this will damage the pin.
The pin has nylon spacer washers; ensure they are positioned
correctly.
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Nylon spacer
washer
Spacer tooth located
correctly into pin
IMPORTANT NOTE
The sensor pin flat surface points
upwards and away from the floor.
IMPORTANT
On the Woburn 3/4/5 and 6 beds the flat surface with the sensor
faces up (away from the floor); incorrect fitting of the pin will result
in damage of the sensor.
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VIGKIT 2
INSTALLATION
VIGKIT 2
INSTALLATION
Gently tap the pin through the actuator taking care to avoid damaging the wire.
Attach the control box to the bottom rail of the headboard section (as in picture below)
Spacer tooth
located correctly
into pin
2x
nylon
washers
1 nylon washer
E clip
fixing
Yellow spacer
CONNECTING THE VIGILANT UNIT TO THE BEDS POWER SUPPLY
Use the y connector cable (supplied with the kit) to connect the Vigilant unit to the bed.
ATTACHING THE CONTROL BOX
Vigilant unit
Plug the cable from the sensor into the socket on the control box marked Bed Sensor.
Plug the handset into the control box port marked Handset.
Y connector
connected to
Vigilant unit
Y connector attached
to bed’s power cable
To Sensor Pin
Bed’s low power
supply
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Y connector
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SYSTEM
CALIBRATION
SYSTEM
CALIBRATION
CALIBRATING THE SYSTEM
ENABLING AND DISABLING THE SYSTEM.
Swipe the magnetic key over the area indicated on the top of the handset to enable or disable
the system. When buttons 1 and 2 are green the system is armed (Fig.1).
When you first power up the system (after following the
installation instructions on pages 12-15) the system will
require calibration.
If the service user enables the system swipe the key to disable the system (buttons 1 and 2
will turn orange Fig.2). Once the service user is back in the bed/chair enable the system by
again swiping the key (buttons 1 and 2 turn green). You must disable the Vigilant system
before you can reset the nurse call system.
NOTE:
Before calibration insure that there is no other weight
on the bed; the Vigilant system will need to register
the weight of the bed without the occupant.
DEACTIVATING THE SOUNDER IN THE HANDSET. (SILENT ALARM)
Enter programing mode by holding the magnetic key over the area indicated on the top of the
handset for 5 seconds (until buttons one and 2 turn red Fig. 3).
1
Prepare the bed for the occupant (this includes
fitting the mattress to the bed, and bedding).
2
Hold the magnetic key over contact area for approximately
ten seconds until buttons 1 and 2 turn red (Fig.3) When
buttons 1 and 2 turn red you are in program mode.
3
The next stage calibrates the sensor pin to the control
box; this only has to be done once for each pin.
Press button 3 (button 3 will illuminate orange Fig. 4). to show the handset sounder is
disabled) use the system as normal and the handset sounder will be silenced. Please note
the Vigilant system must be connected to the nurse call system in order to
trigger an alarm.
Hold button 2 down for 7 seconds, the handset will bleep indicating the calibration is
completed and the system will enable (button 1 and 2 turn green Fig.1).
4
To re-activate the handset sounder carry out the same procedure as above, pressing button
three when in programing mode with button 3 illuminated will re -activate the handset
sounder(the orange illumination on button three will extinguish)
Disable the system by swiping the magnet over the contact area.
DISABLING NURSE CALL FUNCTION ON HANDSET
The system is now fully operational and ready to use (see pages 22-23).
Enter programing mode by holding the magnetic key over the area indicated on the top of the
handset for 5 seconds (until buttons one and 2 turn red Fig. 3) press button 3, buttons 1 and
2 will start to flash to indicate the nurse call function has been disabled. The lights will show the
same colour’s as normal but will flash.
System Enabled
System
Disabled
Programming
Mode
Silent Alarm
Mode
PLEASE NOTE
The lights on the handsets will dim after 5 seconds to prevent them
from keeping the occupier awake.
Fig. 1
20
Fig. 2
Fig. 3
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Fig. 4
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USING YOUR
VIGILANT SYSTEM
USING YOUR
VIGILANT SYSTEM
ACTIVATING YOUR VIGILANT HANDSET
CONNECTING TO YOUR NURSE CALL SYSTEM
Use the Magnetic Unlocking Key against the Magnetic sensor located at the top of the Vigilant
handset (the area marked Swipe Key Here).
If you wish to connect the alarm to a nurse call
system, make sure you have the correct lead.
CALIBRATION AND PROGRAMMING MODE
The most common type of lead is either a mono
or stereo connection*. This can be identified
by counting the number of black rings on the
connection end; mono leads have one ring and
stereo leads have two.
Hold key on sensor area (Fig. 1)
*Dependant on your nurse call system you may
need another type of lead entirely. If this is the case,
please call our office and we will help to identify the
specific nurse call lead that you require.
ENABLING / DISABLING THE VIGILANT SYSTEM
Swipe key across the sensor area (Fig. 2)
Mono
INSTRUCTIONAL CARD / LABLE
Included in your Vigilant kit is an instructional card
and adhesive lable.
We reccomend that you stick the lable to the beds
headboard for easy referencing when operating the
Vigilant System.
Stereo
Stick the instructional lable
into the top if the bed’s
headboard.
Additionally the Instructional Card can also be kept
with the system, in the occupant’s room, or at the
Nurse’s station.
Fig. 1
Fig. 2
When connecting or disconnecting the Vigilant Handset, take great
care not to damage the pins in the connector plug.
Connecting any other handset other then the Vigilant handset into
the Vigilant Control Box may result in malfunction or irreprable
damage to the system.
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You must disable the Vigilant unit
before attempting to disable your
nurse call system.
The system could have received
a power spike. Disconnect the
Vigilant from the power supply and
wait 10 minutes before carrying
out the recalibration instructions
on page 20.
Once the system has been
triggered your nurse call
system keeps alarming.
The system is behaving
erratically.
IF PROBLEM PERSISTS
Record the results from the tests. Make
note of the serial number on the Vigilant
unit and contact Harvest Healthcare.
Record the results from the tests. Make
note of the serial number on the Vigilant
unit and contact Harvest Healthcare.
Record the results from the tests. Make
note of the serial number on the Vigilant
unit and contact Harvest Healthcare.
Record the results from the tests. Make
note of the serial number on the Vigilant
unit and contact Harvest Healthcare.
Record the results from the tests. Make
note of the serial number on the Vigilant
unit and contact Harvest Healthcare.
IF PROBLEM PERSISTS
Record the results from the tests. Make
note of the serial number on the Vigilant
unit and contact Harvest Healthcare.
Record the results from the tests. Make
note of the serial number on the Vigilant
unit and contact Harvest Healthcare.
If you have spare SMPS and handset swap
them over to check each component works
correctly.
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Reset the Vigilant system then
reset your nurse call system. Wait 5
minutes before retesting the system.
Reset the Viigilant system then
reset your nurse call system. Wait 5
minutes before retesting the system.
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Swap to the opposite nurse call
socket on the Vigilant unit.
2. If you are sure you have the
correct cable try swapping
between the normally closed and
normally open sockets on the
Vigilant unit.
2. Is your cable plugged into the
correct socket on the Vigilant
unit?
The nurse call triggers only
when the Vigilant is disabled.
1. Use the guide on page 23 to
identify the type of connecter
required
1. Is the system connected to
your nurse call system (with the
correct lead).
The Vigilant unit works
correctly but does not trigger
the nurse call system.
Recheck Installation Sections
to ensure the system is connected
correctly (pay attention to the pin
installation and calibration)
If you have a spare sensor mat or
pin swap them over to check each
component is working correctly.
STAGE 2 CHECK
Have you carried out the
commissioning / calibration of the
system correctly?
CHECK THAT
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If it does not alarm immediately
the pin or mat is faulty.
Recheck Installation /
calibration sections to ensure the
system is connected correctly (pay
attention to the pin installation and
calibration).
Disconnect the pin and or pressure
mat and retest the system.
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Have you carried out the
commissioning / calibration of the
system correctly?
3. Remove the handset and re
insert in socket ensuring pins are
aligned correctly
2. Test the smps and ensure you
have a good connection between
the SMPS and Vigilant.
2. Vigilant system is plugged into
functioning power supply
Handset is plugged into control
3. box correctly
1. Is the power socket live? Test
another appliance in the socket
STAGE 2 CHECK
1. Power light on SMPS is
illuminated
CHECK THAT
System does not trigger when
the occupier gets out of bed
or off the chair.
FAULT
System alarms as soon as it
has been activated.
System appears to have no
power (lights are illuminated)
FAULT
TROUBLE
SHOOTING
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NOTES
NOTES
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USEFUL
PARTS LIST
ALL PARTS AND DATA CONTINUALLY UNDERGO FURTHER
DEVELOPMENT AND MAY THEREFORE DEVIATE FROM THE
DETAILS GIVEN.
PARTS LIST
VIGKIT1
VIGKIT2
Bed Pressure Mat
Seat Pressure Mat
Vigilant Handset
Magnetic Key
Vigilant Control Box
Vigilant Mounting Bracket
Bed Sensor Pin
Y Connector (Power Supply)
Y Connector (Jack Plug)
Power Supply
Vigilant Floor Mounting Bracket
Matt Extension lead
Nurse Call Lead Pack
Sensor Pin Fitting Kit
VIGKIT1
VIGKIT2
HLV301M
HLV301S
HLV107
HLD104D
HLV105
HLV105MB
HLV004
HLV003
HLV006
HLD125
HLV105MF
HLV006E
HJM320
HLV005
Serial No:
Harvest Healthcare Limited. Company No: 07210261
Sheaf House, Bradmarsh Way, Bradmarsh Business Park,
Rotherham, S60 1BW
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© Copyright Harvest Healthcare
Our Full Terms & Conditions are available by request or can be found on our Website.
Harvest Healthcare reserves the right to alter or amend this document without notice.
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