Key Retailer Report June 2011 Within the two NK department stores in Sweden, the different departments are run by independent companies. NK Glas, Porslin & Kök is the company operating the housewares departments in the NK stores. Corporate website: www.nk.se Consumer website: www.nk.se Contact Information (buying office) NK - NK Glas, Porslin & Kök Hamngatan 18-20 11147 Stockholm Sweden Mr. Jörgen Eriksson; CEO Tel: +46 8 7628000 Fax: +46 8 211464 Email: [email protected] Ms. Lena Sturesson Vallien; Purchasing Manager Tel: +46 8 7628000 Fax: +46 8 211464 Email: [email protected] Ms. Pia Karlsson; Buyer Tel: +46 8 7628000 Fax: +46 8 211464 Email: [email protected] Background Information Number of Stores: 2 Store Locations: Two department stores in Sweden, one in Stockholm and one in Gothenburg Type of Store: Department store - NK Glas, Porslin & Kök runs the housewares department in the NK department stores. Housewares Percentage of Total Sales: 100% Housewares Percentage of Total Square Meters: 100% Position within the Market: One of the leading retailers for high quality housewares products in Sweden Target Consumer: Above average income consumer (Continued on back) Stores and Products Store Layout / Look / Feel: High-end department store with a luxurious feel. Home / Housewares Product Categories: Tableware, kitchenware, cook & bakeware, kitchen electrics, glassware, home décor Pricing Strategy: Mid to high prices, comparable to the brands and products offered. Quality / Design / Branding Strategy: Leading Nordic and international brands are key, good-quality, high design, functionality. Company Brands Sold: Nespresso, Jura, Rosti Mepal, Bodum, Stelton, Cuisipro, Cristel, Le Creuset, Guzzini, Reisenthal, NordicWare, LSA, Iittala, Orrefors, Riedel, Peugeot, etc. Key Marketing Tools & Promotions: Special events, social media (Facebook, YouTube), e-newsletters, loyal customer program with special benefits and communications. Informative website www.nk.se with product information, videos, etc. Suppliers and Sourcing Sourcing Strategies – Global – Direct from vendors / product suppliers – Through Distributors Supplier Expectations Regarding Products: High quality, good design. Pricing: Pricing to match the products/quality. Promotions: Promotional support helps but is not necessary. Opportunities for demonstrations and campaigns. Success Factors and Expansion Plans & Expectations Success Factors: Well-known high quality brands, excellent customer service. Beautiful stores, providing an inspiring shopping experience. The NK Glas, Porslin & Kök profile created by: Inspired Connection Piritta Törrö Tel: +358 (0)400 255 612 Email: [email protected]
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