College of Nursing, Midwifery and Healthcare Module Study Guide Developing Graduate and Transferable Skills College of Nursing, Midwifery and Healthcare Developing Graduate and Transferable Skills Module Study Guide Module Code Level 6 Credits 40 AY 2012-2013 Version No 4 © UWL 2013 1 Developing Graduate and Transferable Skills Module Study Guide Contents Page No. Module Leader and Teaching Team Details Facts and figures Section A Overview and Content 1 2 3 4 5 6 7 8 Welcome and Introduction to the Module Administrative and Technical Support Timetable/Venue/Rooms Student Support and Guidance Content of the Module Aims of the Module Learning Outcomes Learning Resources Section B Assessment and Feedback 9 10 11 12 13 14 15 Assessment: General Information Details of Assessment Summative Assessment Grid Statement on Plagiarism Evaluation of the Module Personal Development Plan (PDP) Frequently Asked Questions (FAQ) Section C Module Programme 16 Guide to Learning Sessions 2 Module Leader and Teaching Team Details Module Leader Field and School Email Phone Location Name Job title Email Phone Location 3 Facts and Figures Module Code Level 6 Credits 40 500 Total Guided Learning Hours Consisting of: Teaching Contact Hours 0 Guided Independent Study Hours, 500 including e-learning Placement Hours 0 Assessment: Percentage of final marks assessed by: Exam 0% Coursework 100% Practical 0% 4 Section A Overview and Content 1. Welcome and Introduction to the Module Dear Student Welcome to the Developing Graduate and Transferable Skills module. This module is an essential pre-requisite for entry to the PGDip Nursing course at the University Of West London and will provide you with opportunity to build and develop upon your previous learning experiences. The PGDip in Nursing course will prepare you to register with the NMC as registered Adult, Mental health, Learning Disabilities or Child Nurse and to obtain a post-graduate diploma qualification in 2 years. The course recognises that as a graduate you will bring with you a range of attributes, these include not only expertise in your subject, but also the ability to manage your own learning, including making use of sources of evidence to make judgments, which is central to 21st century nursing. As a graduate you will have research activity proficiency and an ability to communicate information, ideas, problems and solutions to a range of audiences, all these attributes make you ideally suited to undertaking an exciting but challenging pre-registration nursing course. This module has been designed to enable you to transfer your previous learning and integrate this will the specific knowledge and skills of nursing. This portfolio and particularly the extended CV will allow you the opportunity to evidence how the graduate skills you have already developed are transferable to healthcare. We hope that this module will help you to identify, consider and reflect upon your previous learning in the context of professional development and the enhancement of your lifelong learning skills. These learning skills are transferable and will provide you with not only a foundation for your pre-registration nursing course but beyond this into post registration continuing professional development. This is an ‘e-learning module’ which will be delivered online via the University of West London’s Virtual learning Environment ‘Blackboard’ to which you will be granted guest access. This will support you to develop a portfolio of evidence of your graduate skills and will give you the opportunity to explore in depth the various concepts and underpinning philosophies guiding contemporary health care delivery. 5 2 Administrative and Technical Support Administrator: 3. Paul Whitworth [email protected] 0208 209 4354 Timetable/Venue/Rooms All material is delivered on-line via e-learning delivered by the University of West London’s virtual learning platform ‘Blackboard’. 4. Student Support and Guidance West London Online (Blackboard) All the key information you require to complete this module will be made available through West London Online (Blackboard). Please check the module site regularly for additional resources or information made available while the module is running. Updates or changes will be communicated to you via Blackboard announcements and/or email – so please also ensure that you check your student email account regularly. Help and support There are Help Pages at http://uwl.ac.uk/westlondononline - these provide guidance for all students in making use of the University's online learning platforms. All technical issues with Blackboard should be reported to the IT Service Desk. You can do so by: • • • Talking to staff in any IT Suite or Library Calling 0300 111 4895 (internal phone extension 4895) Emailing [email protected] Learning Support Learning Support is free and available to all UWL students. Your first point of contact for any enquiry about support available for writing, maths, structuring essays, revision techniques, or any other support you require with academic skills is [email protected] .You will also find online self-help and self-tests on academic writing, plagiarism, grammar and punctuation and time management. This is available at Study Support Online. Look for the link to Study Support Online when you log on to West London Online (Blackboard) http://online.uwl.ac.uk . The University also offers you the opportunity to test and improve your own academic skills at leisure, in your own time. This test is free and available for the duration of the course. It can be found on the Study Support Online community inside West London Online (Blackboard). Look for the link to Study Support Online when you log on at http://online.uwl.ac.uk 6 One-Stop-Shop Students can benefit from a variety of support services during their studies. The OneStop-Shop offers professional services which are free, impartial and confidential. They offer information, advice and guidance to students in a variety of ways e.g. face to face, telephone, email, Skype. They aim to answer all your questions, or direct you to someone who you can talk to. They are located on Ground Floor, C Block, St. Mary’s Road, Ealing with a satellite service to Paragon and Reading, including drop-in sessions (these are advertised on each site). Opening hours: Monday to Thursday Friday 9.00 to 5.00pm 10.00 to 5.00pm For further information on each area go to: http://www.uwl.ac.uk/students/Support_for_students.jsp Email: [email protected] Telephone: 020 8231 2573 / 2991 / 2739 The University Library The University Library provides a wide range of services, resources, advice and help to support teaching, learning and research across the institution. There are two physical libraries: The main campus Library in St Mary’s Road, which comprises of four floors The Health Library on the second floor of Paragon House There is also a virtual library at the Berkshire Hub providing access to all our e-resources and which is fully supported with professional Library and IT help and advice. All students are automatically members of the Library. The Unique card is also the Library card, and borrowing rights are automatically set according to course and status. Self-service machines are available at all Libraries, allowing for independent borrowing when service desks are not staffed. The Academic Support Librarians provide help and support throughout the learner journey, running training sessions on a regular basis on topics such as Reworks and referencing, or database search strategies, and offering one-to-one advice on finding detailed resources for assignments by appointment. 5. Content of the Module Reflection on the personal development of: Key skills including literacy, numeracy, information technology, problem solving, communication and interpersonal skills, working with others, improving own learning and performance. Time management and organisational skills Summarising skills for verbal and written reports Reading academic literature and sources of evidence Locating and accessing information Comparing and contrasting different types of information sources and their appropriate use 7 6. Information searches using web based catalogues Investigating subject information in data bases Academic writing skills Personal goal setting Using feedback from assessments Reflection/self awareness Goal setting Analysing information Critical appraisal Identifying learning opportunities, identifying achievements, difficulties and coping strategies Aims of the Module The module is designed to allow students the opportunity to reflect on previous degree level learning and the development of graduate abilities (such as decision-making and problem-solving, the collection and analysis of information and data, academic skills development, critical appraisal, lifelong learning, managing one’s own learning and the links between theory and practice) – essential precursors to Masters Level study. 7. Learning Outcomes At the end of this module learners will be able to: 1. Critically reflects on appropriate, sensitive, compassionate and effective interpersonal and communication skills with a variety of people and settings 2. Critically analyses the role of lifelong learning and personal development as an essential precursor to developing honesty, integrity and competent professional practice 3. Critically evaluates and reflects on own ability to demonstrate a professional image in behaviour and appearance 4. Critically evaluates previous learning experiences which have sought to provide evidence-based solutions to problems or questions 5. Construct a developmental plan to address identified learning needs, reflecting on limitations of own knowledge 8 8. Learning Resources Paragon House Library The College of Nursing, Midwifery and Healthcare Library is at Paragon House, Brentford. The Library provides access to relevant books, journals, DVDs and study spaces as well as specialist advice from Academic Support Librarians. Paragon House Library: opening hours Term / Vacation Opening hours & service hours Mon, Tues, Thurs 08:30 - 19:45 Wed 08.30 - 17.45 Fri 10:00 - 17:45 Sat 11:00 - 16:00 Sun CLOSED If you are based at Fountain House, you can order books to be sent to you from Paragon House by e-mailing; [email protected] . You can then return the books at Fountain House if you wish. The Academic Support Librarians The Academic Support Librarians for your course are available as a point of contact for all questions and problems relating to learning resources, large or small, including giving advice on locating relevant resources in support of your studies - for example, you may be having difficulty in defining database search criteria or methodologies, or identifying relevant research studies in the journal literature. The Librarians are: Marc Forster Tel: 020 8209 4033 email: [email protected] Paragon House (Library – 2nd Floor) Pam Louison Tel: 020 8209 4038 e-mail: [email protected] Paragon House (Library – 2nd Floor) If you are based at Fountain House then you will find on-site support from Mike Sharrocks ([email protected]). On-line learning resources (e-books, e-journals, journal reference databases) The University subscribes to a range of on-line learning resources that enable you to carry out literature searches as well as gain access to journal articles and electronic books. A list of these resources, along with information regarding access and passwords, can be found on the Library website at: http://library.uwl.ac.uk/eresources/index.html 9 Section B Assessment and Feedback 9. Assessment: General Information You must achieve a minimum mark of 40% in your assessment in order to pass the module and achieve 40 academic credits at the academic level studied. You are entitled to two attempts. If you have a referral at the first attempt you will be required to retake the assessment in a period laid down by the Assessment Board, usually four weeks after the original results are published. *Please note: you cannot score higher than 40% in resubmitted work. A full description of the Regulations for courses can be found in the UWL Student Handbook. Deadlines The deadline for all submissions is 1200 on the date of submission. You will submit your assignments via Blackboard (instructions will be given). Receipt If you do not submit a first attempt and have not informed your Module Tutor nor provided appropriate written evidence then you will not be entitled to a second attempt and therefore cannot complete the course. If you submit your assessment late then you may follow the ‘5 day rule.’ This means that if you submit within 5 working days of the submission date then it will be marked. However if the work is awarded a pass mark this will be capped at 40%. You must retain a copy of your work in case of loss. Mitigation The Regulations governing Mitigation can be found in the Student Handbook. Claims for Mitigation should normally be submitted within 10 working days of the date of the examination/submission. Claims for Mitigation submitted after the cut-off date, will only be considered if you provide a supporting statement to support your inability to submit within 10 working days. Copies of the current University of West London Student Handbook can be accessed online. You must refer to the UWL Student Handbook regarding mitigation. 10 Guidelines in Respect of Confidentiality During your studies you will be required to draw and reflect on your practice experiences and use these in assessments, group discussions and experiential learning etc. It is therefore important that client and patient confidentiality should be maintained in all times. It is your responsibility to ensure that any information that would identify a patient or client is omitted from all written assessments. Within any of the activities associated with your studies you must ensure that you: Maintain complete anonymity of any material that may be required to complete an assignment. Do not write down or share any information by which a patient/client, their relatives and health professionals could be identified. Maintain confidentiality in the classroom in any group discussions, enquiry based learning sessions etc. Do not include names or addresses of places of work/practice etc. It is acknowledged that you may be required to use local information that is currently in the public or professional domain (e.g. statistical information regarding public health trends, policies and procedures which may be specific to a Trust or Unit), and further guidance will be provided by module leaders in specific assignments. Do not copy patient/clients’ notes within your assignments. Do not include any copied documents naming individual organisations, which are not already in the public domain. Do not hold on computer or disc personal details relating to patients /clients, colleagues. Be selective and only use information which is absolutely essential. Use appropriate pseudonyms for patient/client and place of work (e.g. hospital in the South of England). The above should be adhered to for all stages of your studies - i.e. draft notes, reflective diaries, group discussions and final drafts. Please note that using information in the public domain i.e. from trust websites, trust publications etc. should not be considered as a breach of confidentiality. However, you should gain consent from the managers to include within your assignments/workbooks. The College of Nursing, Midwifery and Healthcare views any breach on patient, client and organisational confidentiality extremely seriously and a penalty will be incurred. Penalty for breaches of confidentiality If an assignment is received which breaches confidentiality it will be returned without giving a mark to the student and the amended version will, when re-submitted by a given date be regarded as a second attempt resubmission. If the assignment is successful it will consequently attract a maximum mark of 40%. Breaches of confidentiality in the resubmitted work will be awarded 0% 11 10. Details of Assessment This assessment element is to be submitted to Blackboard. You will find a link to the Assignment from the Assessments area of the Blackboard course menu. You will need to ensure that your assessment is uploaded as a single document, and in the correct format (e.g. a Word document or PDF) You will be able to submit revised drafts of your work up until the assignment due date. Only the final version will be marked by your tutor. At the due date and time, no further submissions or changes are possible. Whatever is in the Blackboard inbox at this time will be regarded as your final submission. A separate submission box is provided for students with an agreed extension, or submitting under the 5 Day Rule. Summative Assessment Assessment Task: Weighting: Due: Method of Submission: Word Count/Length: Assessor: Portfolio 100% Negotiated Via Blackboard 6000 words (equivalent) Programme Leader Summative Assessment Brief: This assessment requires you to compile a portfolio of evidence including reflections on previous learning and the development of graduate skills. The portfolio must comprise: Introduction: including a summary of previous learning and educational experiences Current up-to-date CV Extended CV (see appendix for guidance on completion of the extended CV) Scanned Copies of Transcripts and Qualifications Conclusion/ Summary: including a reflection of the personal development which has occurred as a result of undertaking this assessment Marking grid: This work is marked using the Level 6 Theoretical Marking Grid (a copy of which can be found under the Assignments section on the accompanying Blackboard site) Timing of feedback: Provisional Results are issued a maximum of 15 days after submission. These results will be confirmed subject to External Examiner’s confirmation and the APL and Assessment Board ratification. 12 11. Summative Assessment Grid Type of assessment Module learning outcome Portfolio ALL Word count Due date or equivalent 6000 (equivalent) Various Threshold Pass mark Weighting 100 40 100 12. Statement on Plagiarism Plagiarism is defined as the presentation by a student of work for assessment which is not his/her own, in the sense that all or part of the work has been copied from that of another person (whether published or not) without attribution, or the presentation of another's work as if it were his/her own. Any student who knowingly permits another student to plagiarise his/her own work will also be regarded as having breached the General Regulations. Self-plagiarism can also occur if a student does not reference their own, previous, work. See also: Student Handbook Section 3. University Regulations and Student Code of Conduct For further advice on plagiarism go to the UWL website: http://www.uwl.ac.uk/students/current_students/Advice_to_students_on_plagiarism.jsp As detailed in Section 4 above, the Learning Support Team are available to help with any issues you may have with academic writing and referencing. 13. Evaluation of the Module Modules are evaluated by module tutors and students using a variety of tools and activities, in order that any identified change is supported by evidence obtained from all participants. A standard evaluation form will be distributed to all students. The module leader will use the evaluation forms to compile a report for review by the Programme Leader and Professional Lead, which will be discussed at the Programme Committee resulting in an action plan to improve student experience. Students are invited to feedback to the module leader at any other time they feel there is an issue of quality to raise. The Module Team will review the evaluation as part of the continuing development of the learning experience, evaluating and assuring quality of content, teaching methods and outcomes related to student needs. 13 14. Personal Development Plan (PDP) Once you have successfully completed the assessment for this module, you are advised to include this in your professional electronic portfolio (PebblePad) to establish a baseline for recording your personal and professional development. 15. Frequently Asked Questions (FAQ) How can I be sure that I fully understand the assessment brief? Advice is provided on the accompanying Blackboard site. However, if you are in any doubt, or are unclear about what is expected of you, please ask the Module Leader. What is the role of the Module Leader? The Module Leader’s role is to guide you through the learning package and to be a source of advice and practical assistance if and when you feel you need it. You may call on the tutor for a number of reasons, for instance: to help you to interpret the content of the learning package, in other words she or he acts as a subject expert to help you adapt to this way of learning to motivate you and to encourage you to help you to construct an academic piece of work for assessment to provide you with detailed feedback about your work. How can I get feedback on my work? Detailed written feedback will be provided, giving you insight into how the marker arrived at the particular mark awarded. Every module has an external examiner who is an appropriately qualified individual from another university. Their role is to ensure fairness and parity of marking and to ensure that work presented is at the appropriate academic level. The ratified result will be sent to you after the APL and Assessment Board meetings although provisional results may be obtained before. 14 Section C Module Programme 16. Guide to Learning Sessions Session Developing Your Portfolio Session content PowerPoint Lecture Notes: What is an Extended CV? Pod Cast: Developing your Portfolio Resources Web Links Key concepts/issues Reflection on Self Graduate Skills Portfolio Development Learning and Teaching Lecture Notes Pod Cast Guidance Notes Pre-session reading None Literature for the session A range of relevant literature is provided on the accompanying Blackboard site Independent study None Links to Blackboard PowerPoint notes and other supporting information is available on the accompanying Blackboard site 15 Appendix 1 College of Nursing, Midwifery and Healthcare PGDip Nursing Course: Preparing Your Portfolio Why a Portfolio? The portfolio is the mechanism whereby the candidate can be given credit for previous learning. This means that the above course can be completed in 2 years instead of the usual 3 years. APL (Previous Academic Learning) APL is being used to demonstrate graduateness. The University of West London (UWL) has robust APL processes in place which have been approved by the Nursing and Midwifery Council for accreditation onto pre-registration nursing. The Portfolio The aim is to allow prospective candidates to evidence how their graduate skills are transferable to health care. A successful portfolio is an essential pre-requisite for entry to the course Once the CV has been submitted (within a specified time framework) electronically to the admissions tutor it will then be assessed by course team who will then decide whether the candidate has met criteria for APL. Successful portfolios will then be presented to the APL Board and then to an Assessment Board for ratification, after which candidates will be informed whether they have gained a place on the course What are we looking for? Within the portfolio the candidate should demonstrate what graduate skills they have, how their graduate skills have been used within last 5 years and how these graduate skills are transferable to health care. We are looking for candidates who are analytical, thoughtful and self-reflective and can demonstrate a potential and aptitude for Masters level study. What are we NOT looking for? Descriptions or scenarios Statements of intentions Narratives Brief, superficial information 16 What needs to be done? The candidates must demonstrate how their existing skills and knowledge base meet the learning outcomes identified within the template for the extended CV: 1. Critically reflects on appropriate, sensitive, compassionate and effective interpersonal and communication skills with a variety of people and settings 2. Critically analyses the role of lifelong learning and personal development as an essential precursor to developing honesty, integrity and competent professional practice 3. Critically evaluates and reflects on own ability to demonstrate a professional image in behaviour and appearance 4. Critically evaluates previous learning experiences which have sought to provide solutions to problems or questions 5. Construct a developmental plan to address identified learning needs, reflecting on limitations of own knowledge Candidates should use a maximum of 400 words for each learning outcome and should demonstrate evidence of coherence, good grammar, punctuation and spelling within the CV. Below are some suggestions about how to complete each of the learning outcomes: 1. Critically reflects on appropriate, sensitive, compassionate and effective interpersonal and communication skills with a variety of people and settings What do you consider appropriate, sensitive, compassionate and effective interpersonal and communication skills? Why do you consider these to be appropriate, sensitive, compassionate and effective? Reflect on your own interpersonal and communication skills which you consider to be appropriate, sensitive, compassionate and effective. If have worked in health care then you could identify patient care/ handovers/case conferences (remember confidentiality!) or in retail / or office work where you may have had to deal with customer complaints and or deal with conflict. You may wish to identify examples of when problems have arisen in your personal experience, such as conflict, and how you managed and/or resolved such issues. 2. Critically analyses the role of lifelong learning and personal development as an essential precursor to developing honesty, integrity and competent professional practice You may wish to consider the essential requirements for professional practice in healthcare. How are honesty, integrity and respect for diversity important? You are likely to make reference to a variety of methods of self-evaluation you may have used either within university setting or work setting or both. Examples may be use of feedback from lecturers/personal tutors/customers/ clients, use of reflection, 17 PDPs, appraisals, training, teaching sessions, supervision sessions and so on. How did these methods help you to identify your own strengths and weaknesses? Give an example and illustrate how this lead to personal development, self-awareness and critical analysis of self. You should supply evidence of key skills you have developed from your academic studies and from work experiences where applicable. You may wish to address the following areas and give specific examples of when you have used them: Numeracy and Literacy Analytical skills Planning, organisational and time management skills IT Problem solving Team working 3. Critically evaluate and reflects on own ability to demonstrate a professional image in behaviour and appearance What do you consider to be a professional image? Give examples of occasions when you feel you demonstrated a professional image. What was it about this image that made you think it was professional? What else could you do? What are the challenges with portraying professional image and behaviours? How might these be overcome? 4. Critically evaluates previous learning experiences which have sought to provide solutions to problems or questions Here, you may want to make reference to research projects, dissertations, long essays, literature reviews or dissertations where you have had to critically analyse literature and or engage in research projects. For example: if you have taken psychology degree you may wish to discuss psychological experiments they you have been involved in and would have had to consider issues concerning the design of the investigations together with appropriate techniques for describing and analysing data collected if you have taken history degree, for example, you wish to discuss how you could analyse incomplete historical sources and make judgements about the assumptions contained within them and use them critically to address a set question How has your previous study/studies helped you to understand, frame/reframe questions and develop solutions to problems? It would be helpful to think of applying this to a health related issue, such as obesity, an ageing population and so on. You could also refer to projects undertaken during work experiences – you should be able to demonstrate not just what projects were but the methods and techniques used to plan and implement the projects, and provide solutions to problems or questions. What have you learned from this? How might this help you in nursing/healthcare? What challenges are there for applying knowledge in practice? How can you address or overcome such challenges? 18 5. Construct a developmental plan to address identified learning needs, reflecting on limitations of own knowledge What do you consider to be the limits of your current knowledge? What do you feel you would like/ need to learn more about? How might you go about this? Who could help you? How would you know if/ when you have obtained this knowledge? 19
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