MALAWI Mzuzu Urban Profile This output of Malawi is one stage further than the one from Cape Verde. A first review by UNHABITAT has already been conducted. Due to the comments received from UN-HABITAT, the country team organised a three-day workshop to revise and rewrite the profiles (from the other three cities too). This is now the output from the workshop which is for UN-HABITAT in final review. United Nations Human Settlements Programme Regional Office for Africa and the Arab States TABLE OF CONTENTS FOREWORD – EXECUTIVE DIRECTOR .......................................................................................................................................3 MZUZU CITY PROFILE ‐ EXECUTIVE SUMMARY ........................................................................................................................4 MZUZU CITY PROFILE ‐ INTRODUCTION...................................................................................................................................7 MZUZU CITY PROFILE ‐ BACKGROUND.....................................................................................................................................9 MZUZU CITY PROFILE ‐ GOVERNANCE AND FINANCIAL MANAGEMENT................................................................................14 MZUZU CITY PROFILE ‐ LOCAL ECONOMIC DEVELOPMENT (LED) ..........................................................................................16 MZUZU CITY PROFILE ‐ LAND .................................................................................................................................................18 MZUZU CITY PROFILE ‐ GENDER AND HIV/AIDS .....................................................................................................................19 MZUZU CITY PROFILE ‐ ENVIRONMENT AND URBAN DISASTER RISKS ...................................................................................21 MZUZU CITY PROFILE ‐ SLUMS AND SHELTER ........................................................................................................................24 MZUZU CITY PROFILE – BASIC URBAN SERVICES....................................................................................................................26 PROJECT PROPOSALS.............................................................................................................................................................30 GOVERNANCE AND FINANCIAL MANAGEMENT ....................................................................................................................31 LOCAL ECONOMIC DEVELEOPMENT......................................................................................................................................34 LAND......................................................................................................................................................................................36 GENDER AND HIV/AIDS..........................................................................................................................................................38 ENVIRONMENT AND DISASTER RISKS ....................................................................................................................................40 ENVIRONMENT NO. 1.............................................................................................................................................................41 SLUMS AND SHELTER.............................................................................................................................................................42 BASIC URBAN SERVICES..........................................................................................................................................................44 REFERENCES ..........................................................................................................................................................................47 ACRONYMS............................................................................................................................................................................48 2 FOREWORD – EXECUTIVE DIRECTOR 3 MZUZU CITY PROFILE ‐ EXECUTIVE SUMMARY Introduction The Participatory Slum Upgrading Programme (PSUP) is an accelerated and action-oriented urban assessment of needs and capacity-building gaps at national and local levels. It is currently being implemented in over 30 countries in Africa, Caribbean and Pacific Region. PSUP uses a structured approach where priority interventions are agreed upon through consultative processes. The PSUP methodology consists of three phases: (1) a rapid participatory urban profiling, at national and local levels, focusing on Governance, Local Economic Development, Environment, Land, Shelter and Slums, Gender, Basic Urban Services, and Urban Safety and proposed interventions; (2) detailed priority proposals; and (3) project implementation. PSUP in Malawi encompasses a national profile, as well as profiles for Blantyre, Lilongwe, Mzuzu and Zomba Cities. This is the Mzuzu City report and it constitutes a general background, a synthesis of the seven themes, Governance and Financial Management, Local Economic Development, Environment, Land, Shelter and Slums, Gender and HIV/AIDS, Basic Urban Services and Waste Management; and priority project proposals. Background Mzuzu City, with a population of 133,968 and growing at 4.2% per annum, is one of the fast growing cities of Malawi and is the third largest urban centre after Lilongwe and Blantyre. It is the hub of government administration, business, industry, commerce, and services for the northern region of Malawi, and it serves a hinterland of a population of 1,708,930. Originating from a Tung Oil Estate in 1947, the city has grown from 23km2 to 143.8 km2 in 2008 and was declared a city in 1985. However, the city lacks adequate infrastructure and 1 services. Over 60% of the population lives in unplanned settlements. The city does not have adequate policies and regulations that are inclusive to support its orderly growth. Improvement and expansion of service delivery, planning capacity and financial management are crucial necessities. Governance and Financial Management Mzuzu City Council was established under the Local Government Act (1998) and is composed of councillors headed by the mayor and the secretariat headed by the chief executive officer. The council makes by-laws, policies and decisions and the secretariat provides technical guidance on policy making and implementation of council decisions. The council is facing a number of governance challenges including lack of elected councilors since 2005, inadequate and outdated policies and plans, weak secretariat, weak financial management capacity, and uncoordinated and conflicting multiple land administration systems. Local Economic Development (LED) The economy of Mzuzu City comprises of trade and distribution, community and social services, urban agriculture and light industries but also largely depends on the informal sector. Comprehensive urban management and updating of the land use plan and local economic development plans are under review and are expected to positively address the various challenges in the city. The public–private partnerships are not realising their potential due to poor coordination between various sectors and the City Council, such as urban development and poverty alleviation. Capacity of the economic environment needs to be improved substantially. At an economic growth rate of 5.8%, Mzuzu City had an estimated GDP of MK6 billion in 2009 while poverty level stands at 34%. Timber and hospitality industries are growing very fast and are poised to become major sources of economic growth in the city and have the potential of reducing the city’s high unemployment and high dependence rates on public sector jobs and small-scale trading activities. Land Land is the most basic resource in the city and its proper management and administration is fundamental in ensuring equitable access to all its citizens. Currently the Council owns and manages 50% of all commercial land and 40% of industrial estates; but also all land for local market centres and THAs in the city. The Council is 1 Mzuzu City Council Urban Socio-Economic Profile, 2008, MCC (2008). 4 confronted with inadequate capacity in development control, absence of an updated land use map, lack of a revised urban structure plan and multiple players in land administration which includes: The Ministry of Lands, Housing and Urban Development, Malawi Housing Corporation, Mzuzu City Council and traditional leaders. The Plot Allocation Committee administers land allocation while the Town Planning Committee manages physical development in the city. Gender The Council is guided by the National Gender Policy on gender issues, the National HIV/AIDS Policy and other legal statutes for children’s rights and education. The city had a population ratio of 50.1 males to 49.9 females in 2008 2 . Public and private partnerships on issues of gender are very prominent with poor coordination. School enrolment rates stand at 50.3% females and 49.3% males in public schools while male patronage in adult literacy programmes is poor. HIV/AIDS prevalence rate for the city stands at 13.8% with higher male response to VCT at 55% against females at 44.7%. Small and medium scale economic activities are dominated by men at 61.5% against 39.5% for women. Female headed households account for 18.3% out of 27,383 households in the city. Environment Government, public and private sectors, and the City Council are responsible for environmental management and these are guided by the Environmental Management Act (1996), Environmental Guidelines (1997), the Forestry Act, the Public Health Act, the Town and Country Planning Act and the Refuse and Rubble Disposal by-law (2002) in dealing with environmental management issues. MCC has service committees and technical departments of Health and Environment and Town and Country Planning respectively to manage the environment. Deforestation around water catchment areas, unregulated urban agriculture and indiscriminate disposal of domestic and industrial waste are the main challenges in the city. Management of the environment is a joint responsibility of central government, private and public sectors and Mzuzu City which is the main stakeholder. However the National Sanitation Policy (2005) has mandated the Northern region Water Board to be responsible for sanitation in the city. The NRWB is therefore responsible for preparing the Sanitation Strategic Plan for the city. Slums and Shelter Rapid urbanization is adversely affected by lack of serviced residential land particularly in UTHAs resulting in rundown access roads, overdevelopment, poor solid and liquid waste management and inadequate sanitation and poor quality of houses. Lack of an up-to-date Development Plan and a Land use Plan to guide and allow for planned new site development has led to uncoordinated, haphazard and illegal developments. Traditional housing areas are typically squatter settlements lacking secure tenure to land and basic services are not adequately provided. About 48.3% of the population lives in temporary and semi-permanent houses in the city. Basic Urban Services The provision of basic urban services are guided by a number of legal statutes such as the Water Resources Act, the Public Health Act, Local Government Act 1997, Land Act, National Roads Authority Act, Town and Country Planning Act and the Town and Country Planning Standards and Guidelines in the City. Northern Region Water Board supplies over 14,000m3 of potable water to about 82.0% of the city population everyday from two dams located on Lunyangwa River. The current capacity can supply water to 170,000 people per day. However, about 19.7% of the people in the high density traditional housing areas access water from communal kiosks; about 6.9% depend on protected wells and about 9.7% rely on unprotected wells, boreholes and rivers due to poor coverage of the pipe network. ESCOM supplies hydro power to the city from hydro stations on the Shire River and a small hydro station in the north. About 37.5% of the people use electricity for lighting and about 9.3% 3 for cooking. Lack of access to electricity particularly affects the households in the squatter and traditional housing areas and all illegal 2 3 National Statistical Office (2009), Population and Housing Census Main Report, 2008. National Statistical Office (2009), Population and Housing Census Main Report, 2008. 5 developments are legally barred from accessing electricity although they usually get connected. Electricity supply in the city is usually rationed to meet the huge demand at peak times from various sectors. Fixed telephone lines, cellular telephones, telex, courier, postal and internet services are the main telecommunication links in the city supplied by various service providers. There is however, no latest data on current levels of access to telecommunications but the IHS 2004/2005 indicates that 8.1% of households in the city have access to landline telephone services and that 20.6% to cellular telephone services. Network coverage for both providers is available throughout the city although there are service interruptions at times. Connectivity in Mzuzu City comprise of a series of roads and footpaths with primary, secondary and tertiary roads and streets. Most of the THAs in the city have no proper roads; even in the UTHAs where good roads once existed they are now impassable due to poor maintenance. The predominant pedestrian and bicycle traffic in the City, has very few purpose built access infrastructure or segregated access routes to various points. 6 MZUZU CITY PROFILE ‐ INTRODUCTION The Participatory Slum Upgrading Programme The Participatory Slum Upgrading Programme (PSUP) is an accelerated and action-oriented urban assessment of urban conditions, focusing on priority needs, capacity gaps and existing institutional responses at national and local levels. The purpose of the study is to develop urban poverty reduction policies at local, national and regional levels, through an assessment of needs and response mechanisms, and as a contribution to the implementation of the Millennium Development Goals. The study is based on analysis of existing data and a series of interviews with relevant urban stakeholders, including local communities and institutions, civil society, the private sector, development partners, academics and others. This consultation typically results in a collective agreement on priorities and their development into proposed capacity-building and other projects that are all aimed at urban poverty reduction. PSUP is being implemented in about 30 countries in Africa, Caribbean and Pacific (ACP) countries, offering an opportunity for comparative regional analysis. Once completed, these series of studies will provide a framework for central and local authorities and urban actors, as well as donors and external support agencies. The Malawi PSUP National Team met in Salima at Lakeside Hotel from 16th to 19th February, 2009 to adapt and tailor the questionnaires to each of the selected themes by assessing the relevance of questions to the local context, identifying and filling gaps where possible and identifying possible local data sources. Data was sourced from 33 people and institutions these included: three NGOs/CBOs and two parastatal organizations the Police, private security companies, central government and local government officials, ten traditional leaders, two former councilors, vendors and commerce and industry officials. Other potential interviewees did not respond to the questionnaires sent to them and were sent back blank or partially filled without giving any reasons. The reference section highlights the information sources used in the preparation of the profile. Methodology The PSUP methodology consists of three phases: Phase One consists of a rapid participatory urban profiling, at national and local levels. The capital city and other cities are selected and studied to provide a representative sample in each country. The analysis focuses on seven themes: governance, local economic development, environment and waste management, land, shelter and slums, gender, urban services, and urban safety. Information is collected through interviews and key informants, in order to assess the strength, weaknesses, opportunities and threats (SWOT) of the national and local urban set-ups. The findings are presented and refined during city and national consultation workshops and consensus was reached regarding priority interventions. Phase two focuses on building the priorities identified through pre-feasibility studies and develops detailed capacity building and capital investment projects. Phase three implements the projects developed during the two earlier phases with an emphasis on skills development, institutional strengthening and replication. This report presents the outcomes of PSUP Phase One at the local level in Mzuzu City. PSUP in Mzuzu City PSUP in Mzuzu City is one of four similar exercises conducted in Malawi, besides Blantyre (the commercial capital), Lilongwe (the capital city) and Zomba (the old capital of Malawi). Each urban profile is published as a separate report. 7 Mzuzu City Council representatives participated in the national consultation process, a partnership platform codeveloped with Malawi’s Ministry of Local Government and Rural Development (MLGRD) and Ministry of Lands, Housing and Urban Development (MLHUD), parastatal organizations, and national and international NGOs. The aim was to develop options for formal inter-agency collaboration in order to create a coordination body integrating a wide range of urban stakeholders in a single response mechanism. Report Structure This report consists of: a) A general background of the urban sector in Mzuzu City, based on the findings of Mzuzu City assessment report, desk study, interviews and a city consultation that was held in Mzuzu. The background includes data on administration, urban poverty, urban planning, economy, informal and private sector, infrastructure, water and sanitation, public transport, street lighting, energy, health and education; b) A synthetic assessment of eight main areas governance, local economic development, environment and waste management, land, shelter and slums, gender, urban services, and urban safety in terms of institutional setup, regulatory framework, resource mobilization and performance and accountability; this second section also highlights agreed priorities and includes a list of identified projects; c) The third and last section includes a SWOT analysis and outlines priority project proposals for each theme. The proposals include beneficiaries, partners, estimated costs, objectives, activities and outputs. 8 MZUZU CITY PROFILE ‐ BACKGROUND MZUZU IN DATA The population of Mzuzu City was 133,968 with about 50.2% males and 49.8% females as of 2008 with a population density of 2,791/km2 and a growth rate of 4.4% with land area of 143.8 km2. The population represents a 1.0% share of the national population. As a regional centre, the city serves a total population of about 1.7 million. MZUZU CITY DEVELOPMENT Mzuzu is a fast growing city and owes its origin from the Commonwealth Development Corporation’s Tung Oil Estates established in 1947 and it became a municipality in 1980 and a city in 1985. Mzuzu City is a strategic industrial location for agriculture, livestock and forestry based activities. Population growth and projected population for 2015, and 2018 with average annual growth rate of 4.16% is shown in the table below. Year Population 1977 16,108 1987 44,217 1998 87,030 2008 133,968 2015 220,346 2020 270,423 4 There are 15 wards now after re-demarcation of ward boundaries in the city and about 75% of these have developed as unplanned settlements and have been upgraded by providing piped water, roads, market centres and plot demarcation. Over 60% of the population live in unplanned settlements and the table below shows the population distribution in the 15 wards as of 2010 5 . Ward Population Chibanja Chibavi East Chibavi West Chiputula Kaning’ina Msongwe Katawa Lupaso Nkhorongo Luwinga Masasa East Masasa West Mchengautuwa East Mchengautuwa West Mzilawaingwe Zolozolo East Zolozolo West 10,384 7,729 8,076 6,825 11,406 6,944 9,716 10,985 10,760 7,640 10,646 7,338 8,196 7,348 9,975 ADMINISTRATION The Local Government Act (1998) and the Decentralization Policy (1998) mandate Mzuzu City Council to play a coordinating role in the socio-economic development of the city. Section 6 of the Local Government Act empowers the Council to make policies and decisions on local governance and development. The administrative structure of the Council includes elected councilors and a mayor elected from among the councilors and assisted by CDCs at local level. The present situation shows that some traditional leaders have taken the roles of the Ward and CDCs in the absence of elected councilors. The Council has one Member of Parliament with voting powers. Policies and decisions of the Council are implemented and enforced by the Secretariat made up of 499 employed 4 5 National Statistical Office (2003), 1998 Malawi Population and Housing Census, Population Projections Report 1999-2023. Mzuzu City Council (2010), Malawi Electoral Commission Ward Redemarcation. 9 people in various departments shown in the table below. The staff vacancy rate is about 7.0%, and the Department of Trade, Commerce and Private Sector Development has no staff at all. Inadequate financial resources hamper efficient infrastructure and service delivery and maintenance in the city. The city has a small revenue base and lacks human and technical capacity to enhance revenue generation. There is need to improve capacity and formulate effective strategies to address the prevailing challenges. Participation of the civil society is crucial for effective city management and enhancement of transparency and accountability. No. Department/Section Administration and Human Resources (and Mayoral) 1 Department Commerce, Trade and Private Sector Development 2 Department Education Department 3 Financial Department 4 Health Department 5 Public Works Department 6 1 2 3 4 5 6 7 Parks and Recreation Department 7 8 Planning and Estates Services Department 8 Sector Local governance and city management. Local economic development and entrepreneurship. Education services City financial management and services Health and Social Services Infrastructure provision and environmental management services Public and open spaces and general environmental management services Town planning, development control , Social and Economic development planning M$E services and land administration services URBAN PLANNING Mzuzu City Council is the development planning and control authority through the Planning and Estates Department. The Urban Structure Plan planned for ten years (1996 to 2006) expired in 2006 and there is need for a new one. The city has had no comprehensive urban management and local economic development plan. The city’s environmental, social and economic developments are not well coordinated leading to haphazard business activities, hawking and vending although some commercial areas were planned with the view of encouraging business investments. Integrated and sustainable development planning must be taken on board to reverse the current trends. Implementation of any plans is challenging as the city lacks capacity in resources, personnel and equipment, compounded by the absence of elected councilors to support the programmes. The city boundaries however were extended from 48 km2 to 143.8 km2 and gazetted in 2010. ECONOMIC SITUATION The local economy of Mzuzu City comprises of trade and distribution, community and social services, urban agriculture, tobacco grading and sales, hospitality industry, transportation, lumbering, and food processing and other light industries. In terms of main economic activities, agriculture/mining employees about 27%, manufacturing/utilities about 1%, construction about 3%, marketing 8%, finance/social services 10% and the rest for others 6 . The CBD is the hub of most of the banking, retailing and distribution enterprises mostly owned by Malawians, Chinese and others. The medium and large scale enterprises include retailers, supermarkets, wholesalers, travel agencies, banking and financing, and services stations among others. Seventy one percentage (71%) are small enterprises, 27.8% medium; 1.2% large enterprises. The tobacco industry and the uranium mining (in Karonga District) will boost the city economic activities. The growing timber and hospitality industries promise to create more jobs and develop the private sector further. Lack of business and entrepreneurial skills adversely affects business development in the city. Nineteen percent (19%) of the population is employed in 6 National Statistical Office (2008), Statistical Yearbook. 10 private business organizations, 16% in private individual businesses, 23% in the public sector, 22% in farming and 20% other self-employment. The local revenue base for the Council includes: property rates, shop rentals, service fees and charges, government grants, donations, ceded revenue, market fees, licensing fees and also funds from the local development fund. Challenges include; high dependence on public sector jobs and small-scale trading activities, inadequate infrastructure for SMEs and weak legal and land use planning provisions for urban agriculture. PPPs need to be enhanced in order to maximize the potential in urban economic development and poverty alleviation. The physical economic infrastructure and environmental planning also need improving. INFORMAL AND PRIVATE SECTORS Mzuzu City’s economy largely thrives on the informal and private sectors that have established themselves in service and distribution industries and growing fast. These include both motor vehicles and bicycle taxis, new and second hand clothing, vegetable selling, timber and transportation among others. The informal sector accounts for 63% of employment in the city against 37% in formal sector 7 . The growth of LED is limited due to scarcity of serviced investment land, lack of adequate capital and difficulties to access to capital from financial institutions. There is need to regulate the informal sector so that the lives of the city residents can transform. URBAN POVERTY Dependence on the informal sector for employment with a weak economic base and inadequate economic infrastructure has compounded the poverty rates in the city. Unemployment stood at about 8% in 2007 with poverty at 34% in 2005 with about 10% being ultra poor 8 . Forward planning and provision of business infrastructure and services and availability of micro-finance would go a long way in boosting small businesses. All inclusive legal frameworks and an economic development plan should be put in place to boost SMEs and help reduce poverty. URBAN INFRASTRUCTURE AND BASIC SERVICES The Local Government Act (1998) mandates Mzuzu City Council to provide and manage some infrastructure and services including fire, roads, sewerage, waste management, sanitation, health, markets, education, safety, and recreation among others. Most of the services are insufficient due to lack of resources and low capacities to support the provision of services in all areas. Roads, electricity supply and other services are poor and/or inadequate in THAs and informal settlements. There is a great need to improve on delivery of services especially in the high density and unplanned areas. A Development Coordinating Committee with key service providers as members would go a long way in addressing coordination and service provision issues. WATER Northern Region Water Board is responsible for water supply in the city. Despite adequate availability of water supply the service is not evenly distributed. All residential areas are inadequately provided for and THAs and unplanned areas rely on CWP where the price of water is high with low water pressure and frequent breakdowns due to poor maintenance. About 13.4% of city population use unprotected water sources (wells and rivers or streams). Currently there is a water reticulation upgrading project in the city to improve the water supply system and develop additional source of water to supplement the current reservoir. Water demand has increased due to population growth. However, alternative sources must be continuously explored to be prepared for future population growth. It is also important to have a Development Coordinating Committee in place to help with water service provision and control the growth of the city. 7 8 Mzuzu City Council (2008), Draft Mzuzu City Social Economic Profile 2008. National Statistical Office (2008), Integrated Household Survey II Report 2004/2005. 11 SANITATION AND REFUSE COLLECTION The city has no sewer system and sanitation and most services are concentrated in planned areas and scarcely provided in THAs and unplanned areas which rely heavily on traditional pit latrines (80%), rubbish pits, gardens, roads and river banks for disposing liquid and solid waste. This leads to water pollution and soil contamination. Much of the solid waste is collected by MCC is dumped in Mchengautuwa unplanned settlement. The Council lacks machinery and technical capacity to develop a sewer system also to adequately manage infrastructure and services in the city. Some private individuals and Malawi Housing Corporation provide septic tank emptying services at a fee. There are attempts to convert some solid wastes into organic manual through PPPs as one way of managing the waste. PUBLIC TRANSPORT Mzuzu city has experienced an upsurge in bicycle (sacramentos) and car taxis and minibuses as the most common mode of public transport in most city roads while buses cater for long distances. However, traffic population is increasing and there is need for more effective traffic management regulations. There is need to provide and improve pedestrian walkways, cycle paths, safe crossings and general street furniture. Increasing numbers of cyclists on the roads have created traffic congestion resulting in increased accidents and sacramentos are currently banned from the city centre. There is no integrated transportation network linking different parts of the city making travelling difficult. There is however potential for developing private-public partnerships in providing public transport in the city. STREET LIGHTING Street lighting is restricted to the old town while the rest of the city streets have no lighting creating an unsafe environment for cyclist, pedestrians, more especially women at night. Both planned and unplanned housing areas lack street lighting and it is vital to provide the same in all the streets and flood lights in unplanned areas and THAs to improve safety and security. However there is a possibility for the City Council to involve the private sector in provision of street lighting. Maintenance is a major challenge where street lighting is available as the city lacks sufficient resources. ENERGEY SOURCES The most common energy sources in Mzuzu City are electricity, charcoal, firewood and petroleum fuels. On a very small scale some households use solar, gel oil, crop residues and gas for heating and lighting. The major energy source for industries is electricity supplied by ESCOM. The most commonly used sources of energy for lighting in the city are electricity at about 40%, paraffin at about 47%, candles at 11%, firewood and other sources at about 0.01%. For cooking, most people use firewood at 65%, followed by charcoal at 24%, then electricity at 10%, with gas, paraffin, straws and other sources sharing the remaining 1.0%. 9 HEALTH Medical services are provided by one referral public hospital, one public health centre and several hospitals and clinics operated by religious and private individuals and institutions in the city. Traditional healers and traditional birth attendants also play a role in providing health services. The facilities are not evenly distributed and are inadequate for the current population more especially those in informal settlements. Malaria and upper respiratory infections are the most common diseases at 23.4% and 22.6% respectively. Family Planning services are provided in most of the health facilities. The major health challenges facing the city are malaria and HIV/ AIDS currently at 13.8%. The city registered 7,583 orphans in August 2008. There were 117 service providers addressing various HIV and AIDS issues in the areas of prevention, treatment, care and support and impact mitigation in August 2008. There is need to improve coordination of health services delivery by providing health facilities at strategic locations in the city. 9 National Statistical Office (2009), Population and Housing Census Main Report, 2008. 12 EDUCATION Formal education is offered by both public and private institutions. Public primary schools are free and teacherpupil ratio is at 1:50. There are 43 primary schools with a total of 375 classrooms and 183 male and 617 female qualified teachers 10 . Data for private school enrollment is not available and the quality of education is not assessed in most of the private schools. Most private schools lack proper infrastructure, inadequate instructional materials, and qualified teachers. There is also lack of support by communities and NGOs to education. According to NSO (2008), the total enrolment in public primary schools was 39,837 with 49.6% males against 50.4% females attending school at different levels from pre-school to university. Apart from several private tertiary and technical institutions, the city has one public university, Mzuzu University and one technical college. 10 National Statistical Office (2008), Statistical Yearbook. 13 MZUZU CITY PROFILE – GOVERNANCE AND FINANCIAL MANAGEMENT The Council is led by the Mayor supported by the councillors while the Chief Executive Officer heads the city secretariat supported by eight directorates. Mandated by the Local Government Act (1998), the Council makes policies and decisions on local governance and development of the city. Most of the by-laws in use have not yet been approved by the City Council and Ministry of Local Government and Rural Development due to the absence of elected councilors. Good governance is stifled due to lack of popular participation though the grassroots are represented by elected Block Leaders, civil society representatives, NGOs, CBOs, FBOs and other key stakeholders in the Community Development Committees. Local government elections are expected to take place in 2011. The slow pace of decentralization is a big challenge in the achievement of good governance. The city is failing to implement some programmes as resources are inadequate. The recent redemarcation of the city boundary and wards has brought in new requirements and challenges such as compensation to people for converting land from customary to public. Developments are taking place illegally with poor tenure security and land governance. Poor and low revenue collection is attributed to corrupt practices, inadequate skilled staff, lack of transparency, unreliable billing systems and high default levels on property taxes. Over 60% of the population lives in unplanned areas where no property taxes are paid. The city’s obligations and citizen rights are not well outlined and citizens are not aware of their rights and obligations. It is important that the Council’s political structure and governance systems be improved to address the current challenges. The by-laws, regulations and policies should be reviewed and adopted to address prevailing issues in governance and financial management aspects. INSTITUTIONAL SET‐UP • The Ministry of Local Government and Rural Development is the overall overseer and controls budgetary matters of the Council through the Local Government Finance Committee. • The City Council is headed by the Mayor supported Ward Councilors and MPs, while the Chief Executive Officer heads the secretariat assisted by Directors of Departments and staff members. • The City Council works with other institutions (NGOs, CBOs, FBOs, CDCs, etc.) in the governance, management and servicing of the city. • Community Development Committees provide most valuable links for grassroots participation in the decision making process of the Council. • MCC also works in close collaboration with Donor Agencies and other stakeholders to implement its policies. REGULATORY FRAMEWORK • The Local Government Act (1998) and the National Decentralization Policy (1998) main statutes. The Town and Country Planning (1988), Mzuzu City Urban Structure Plan of 1995 (expired), other policies, acts and bylaws guide the city. PERFORMANCE AND ACCOUNTABILLITY • Weak communication with city residents in the absence of elected councilors and the Council relies on community leaders to participate in decision making who politicize issues at times. • The 6.9% critical vacant positions in the secretariat affects the overall running and development, service delivery and qualified advisory skills. • The lack of staff in the newly established Department of Commerce, Trade and Private Sector Development is continuing to impact on local economic development activities negatively. • Weak accountability and transparency in the absence of elected councilors has increased cases of corruption and inefficiency in performance. 14 • • • • • Lack of a monitoring and evaluation system to enable performance measurement against set benchmarks resulting in inefficiency and poor performance in city management, revenue collection and financial management. Lack of effective coordination with other institutions and key urban stakeholders compounding resource wastage and duplication of efforts. Policies and other regulatory frameworks to regulate service provision more especially to low income and informal areas are not in place. Absence of upgrading and pro-poor policies to regulate urban infrastructure and service provision in informal areas. MCC needs to adopt participatory budgeting strategies in order to come up with meaningful and implementable budgets owned by the city residents. RESOURCE MOBILIZATION • The revenue base for MCC is mainly property rates, shop rentals, service charges and fees, government grants, donations, and ceded revenue. • The property rate base is limited with over 60% of the population in unplanned areas and not included in the valuation roll. • MCC should explore the use of its assets and properties as security (securitization) to source finances from financial institutions. AGREED PRIORITIES a) Enhance revenue generation and collection. b) Train councillors and council staff in participatory urban management. c) Improve good governance in the city. d) Formulate and Implement a City Service Charter. URBAN PROJECT PROPOSALS a) Citywide Capacity Building Programme. b) Citywide Awareness and Sensitisation Campaign. GOVERNANCE AND FINANCIAL MANAGEMENT PROJECT PROPOSALS a) Development of the Revenue Collection Strategy. b) Urban Support Unit and Local Observatory. 15 MZUZU CITY PROFILE ‐ LOCAL ECONOMIC DEVELOPMENT (LED) Mzuzu City’s economy is transforming rapidly from the mainly agricultural, administrative, service and distribution functions to manufacturing and production, high level services and commercial activities. Most economic activities fall under small (71%) and medium (27.8%) enterprises with 1.2% for the large scale. Over 4,200 registered vendors operate in the different markets. Demand for improved business infrastructure and services are growing within neighbourhoods. Public sector employs about 23% while private business institutions employ 19% with private business individuals employing 16% of the economically active population in the city. Self employment stands at 20% while farming (self-farming) is at 22%. Poverty is at 34% with ultra poor at 10% 11 in 2007, enhanced by the steady growth in prices of basic goods with low salaries. Accessibility to loans is challenging and most people lack the necessary capital for SME activities to improve their livelihoods especially women. The Malawi Government introduced the Community Savings and Investment Programme (COMSIP) to support SMEs at the community level. INSTITUTIONAL SET‐UP • The Ministry of Industry and Trade leads LED at the national level. • MCC champions LED at the local level. • There is need to harness public-private partnerships in order to improve local economic activities. • There are eight financial and microfinance lending institutions in the city and these offer loans to low income groups and those operating small and medium scale businesses. • Some microfinance institutions such as Malawi Rural Finance Company offer some basic training for those wanting to get loans to support small businesses. • The activities of other stakeholders, NGOs and CBOs and civil society organisations involved in LED lack coordination. REGULATORY FRAMEWORK • The Local Government Act (1998), Planning Policies and Proposals and other statutes guide MCC in economic development. • Public-private partnerships are not common and should be considered to create more investment opportunities. • Generally there are no pro-poor or deliberate gender-oriented LED policies in place. PERFORMANCE AND ACCOUNTABILITY • LED in Mzuzu City is limited due to lack of supporting infrastructure and services that hamper economic activities and poverty reduction. • The Council provided very small and serviced investment land to a limited number of people with conditions for investing very constraining for the low income groups. • High dependence on public sector jobs and small-scale trading activities is affecting LED negatively. • Poor legal frameworks and land use planning provisions for urban agriculture. • There is weak communication and consultations between MCC and the private sector and SMEs. • There is need to integrate the informal sector into the local economy and optimize its employment potential. • There is need to coordinate the activities of all players in LED and explore the establishment of PPP to encourage people to establish businesses and create employment in partnerships. • MCC is failing to enforce existing regulations resulting in illegal vending and hawking in wrong places and there is an urgent need for LED supporting infrastructure such as markets. • The current regulatory framework for credit accessibility does not favor the low income earner and marginalizes the majority. 11 National Statistical Office (2008), Statistical Yearbook. 16 • Some loans are accessed by groups of small and medium businesses and some individuals from microfinance institutions but amounts are not adequate with interest rates deemed to be high. RESOURCE MOBILISATION • MCC depends largely on a small revenue base and cannot invest significantly in LED infrastructure and services. • Mzuzu City Council must integrate the informal sector into the formal sector to enhance its capacity and benefit from its economic growth. • Other institutions (Press Corporation Limited) have provided funds for the construction of flea markets in Mzuzu to supplement the Matabwa Market. More of these initiatives must be explored further. • Explore partnerships with micro-finance and other lending institutions operating in the informal economy to ease accessibility to capital loans without the use of collateral. • Train the personnel responsible for revenue collection and employ staff for the Department of Commerce, Trade and Private Sector Development to improve revenue management. AGREED PRIORITIES a) Strengthen the Department of Trade, Commerce and Industry within MCC to support and promote LED. b) Provide LED facilities in low income areas to support small scale enterprises. c) Provision of serviced land and infrastructure for commerce and industrial investments. d) Exploit the tourism potential for the city. PROJECT PROPOSAL a) Establishment of Mzuzu City Council Department of Trade Commerce and Industry. b) Construction of Township Markets. 17 MZUZU CITY PROFILE ‐ LAND MCC is responsible for urban planning and development control functions in the city. The Ministry of Lands, Housing and Urban Development, Malawi Housing Corporation, MCC, ADMARC and the Catholic Church are the main land owners in the city while local leaders claim ownership of customary land and manage the same. Formal local Council and government committees administer land and control developments but there is conflict with the local leaders who sometimes stop construction of approved developments and demand compensation for the land. The land tenure comprises of 15% public land, 10% private land (freehold and leasehold) and 75% land subjected to customary practices 12 . The 1995 Mzuzu City USP designated land use zones comprising of high density permanent area (120 Ha), THAs (791 Ha), medium density housing areas (51 Ha), low density housing areas (75 Ha) and commercial areas (about 180 Ha). Some planned and developed land by MHC for mediumdensity plots has been informally developed giving mixed neighbourhoods. More than 45% of the population squatting on urban land is believed to have been organic villages on customary land. Mzuzu City is the main provider of high density, THA and UTHA plots and accessibility is open to any person regardless of gender. INSTITUTIONAL SET‐UP • The Ministry of Lands, Housing and Urban Development, MHC, the Catholic Church and MCC own the land. • MCC allocates high density plots. • CCODE developing low income housing together with Malawi Homeless People Federation. • Chiefs also administer unserviced land against city requirements. REGULATORY FRAMEWORK • The Lands Act, Lands Acquisition Act, Land Survey Act and Town and Country Planning Act, Town and Country Planning Act and Planning Standards and others. PERFORMANCE AND ACCOUNTABILITY • Most legal frameworks are outdated and new drafts awaiting parliament passing. • Lack of up to date land records and land use plans complicates future planning and effective implementation. • Corruption allegations in land administration particularly by public officers and local leaders. • Absence of an integrated land use planning worsening land administration issues. • Inadequate MCC capacity (human, technical, financial) hampering efficient land administration. • Decentralize land to MCC to minimize land management challenges. • THAs meant for urban low income earners housing not meeting goal due to lack of THA plots in recent years and resources to minimally service the land. Recent THAs partly have been taken up by the better offs. RESOURCE MOBILISATION • MCC depends largely on property taxation for its revenues and this is inadequate. • Government funds housing development through the Local Government Development Fund, which faces funding challenges itself. AGREED PRIORITIES a) Redefine the roles and functions of traditional leaders residing within the city. b) Service more land and promote accessibility for low income groups. c) Improve capacity of the Council in land administration/management. 12 UN-HABITAT (2010), Malawi Urban Housing Sector Profile. 18 d) Establish a Land Information System in the departments dealing with land. PROJECT PROPOSALS a) Land regularisation in unplanned areas. MZUZU CITY PROFILE ‐ GENDER AND HIV/AIDS Gender and HIV/AIDS issues are treated as crosscutting issues in all development programmes of the City. The national policies on gender and HIV/AIDS provide guidance in coordinating gender issues. The current population ratio in the city is 50.1 males to 49.9 females. Education enrolment of girls at about 50.4% (of 39,837) in public primary and secondary schools is higher than for boys. Of the 50.4%, 3.2% is in pre-schools, 35.5% in primary schools, 10.7% in secondary schools with a meager 0.4% and 0.6% in tertiary education. HIV prevalence in the city stands at 13.8%. In general, more males go for voluntary testing and counseling at 55.3% against 43.6% for females. Prevalence for men increases as the level of education increases ranging from 9% for those with no education to 13% for those with secondary and tertiary education. HIV prevalence also increases with increasing economic status of the household with the wealthiest at 15% and poorest at 4%. HIV infection is lower for both sexes and increases with married couples and highest for those formerly married. The number of orphans in the city is rising at 7,583 orphans aged less than eighteen years. Major challenges on gender issues include lack of resources by the Council, poor coordination among various players, the HIV/AIDS epidemic and poor male patronage in adult literacy programmes. Males dominate small and medium enterprise economic activities at about 61.5% against females at 38.5%. However, women have a higher organizational capability than men to form business groups and obtain loans from microfinance lending institutions. There are also deliberate efforts to put women in leadership positions in development committees. NGOs and CBOs are the most active in supporting affirmation action and gender equality as attendance in gender related activities are dominated by women. Gender-based violence is also one of the major challenges faced in the city and various institutions are making strides to reduce violence against women by providing victim support services e.g. the police; developing a gender policy for the workplace; sensitizing staff at all levels; advocating for women rights on various issues; among others. INSTITUTIONAL SET‐UP • The Ministry of Women and Child Development is the lead actor. • MCC coordinates gender and HIV/AIDS at the local authority level. • There are public and private institutions which offer VCT services. • NGOs, CBOs, FBOs and civil society actively involved in gender and HIV/AIDS issues. REGULATORY FRAMEWORK • The National Gender Policy is main source of guidance on gender issues and The National HIV/AIDs Policy guides on HIV/AIDS matters. • Other legal statutes support children’s rights. • MCC does not have a localized gender policy. PERFORMANCE AND ACCOUNTABILITY • There is poor male patronage in adult literacy education. • The free public primary school education has led to increased numbers of both boys and girls in primary and secondary schools. • An increase in sex education has led to a reduction in girl pregnancies an school dropouts. • The lack of local gender policy for the city weakens efforts that can be directed towards this sector. • The various institutions should do more to educate management at all levels to take gender issues on board and to be part of the strategic plan in order to address such issues strategically. 19 • • • • • Mzuzu City Council should coordinate gender issues with other stakeholders to enhance the provision of women friendly facilities within the city and the workplace. Improve information dissemination on gender-based violence, HIV/AIDS and women to increase awareness. Mzuzu City has 133 Community Based Child Centres managed by the community and aim at improving the welfare of orphans and vulnerable children at family and community levels. Mzuzu City has 117 NGOs, CBOs, FBOs and Community Based Support Groups (CBSGs) addressing various HIV and AIDS issues in the areas of prevention, treatment, care and support and impact mitigation. MCC has supported the Malawi Homeless Peoples Federation (Federation) in the acquisition of land for housing at Mchengautuwa. RESOURCE MOBILISATION • MCC largely depends on property rates for revenue • The city’s financial resources allocated for gender and HIV/AIDS are very limited. • The Malawi Government funds gender and HIV/AIDS programmes through the National AIDS Commission (NAC) and funding is activity-based with institutions submitting costed activities or projects for funding. • Donor funding forms a major portion of gender and HIV/AIDS activities though unsustainable in the long run. • Microfinance institutions actively involved by provision of small scale business loans, business training and other activities. • The Malawi Government also involved in the provision of microfinance through YADEF, MARDEF MASAF’s COMSIP programme now Local Development Fund. • The Community Development and Social Welfare Services offered by the Council, adult literacy and home craft education need to be supported through training of instructors and extension workers. • Broaden and strengthen the resource base and human capacity in community-based organizations in order to provide extensive and effective outreach programs. AGREED PRIORITIES a) Advocate and improve girls’ access to education. b) Awareness on gender based violence c) Encourage men to participate fully in gender, HIV/AIDS related projects. d) Setup flea markets to absorb majority of the SMEs. PROJECT PROPOSALS a) Mainstreaming Gender within the City Council. 20 MZUZU CITY PROFILE – ENVIRONMENT AND URBAN DISASTER RISKS MCC aims at protecting river and stream catchment areas, conserving forests, managing storm water drainage systems, and providing sanitation services for solid and liquid wastes. Human excreta disposal is mainly through traditional pit latrines at 80% followed by flush toilets at 17% and VIP latrine at 2% 13 and the rest with no facility. The rapid urbanization has increased demand for affordable energy and land for housing and other uses leading to more pressure on the existing natural resources. The undulating topography of Mzuzu City is sensitive to slight imbalances leading to more adverse effects on the environment including deforestation, soil degradation and pollution from pit latrines, septic tanks, industrial effluents and vehicles. This affects the health of people in slum areas and elsewhere. Specific regulations and by-laws to address issues of unplanned settlements, environmental degradation and waste management are not in place resulting in indiscriminate liquid and solid waste discharge and disposal onto water catchment areas, rivers, and along roads. Better coordination among various environmental players is lacking. Unplanned settlements developing on steep slopes susceptible to landslides and heavy soil erosion is another challenge. There is need to develop an environmental management policy and plan for the city. INSTITUTIONAL SET‐UP • MCC provides, operates, maintains and coordinates environmental services within the city. • The City’s Health Department and NRWB conduct periodic monitoring and evaluation of water quality in the city. • The Departments of Environmental Affairs and Forestry play a role in the management of the environment through tree planting programmes and environmental pollution control and mitigation. • The Malawi Environmental Endowment Trust (MEET) works with various institutions in the implementation of the Environmental Management Act. REGULATORY FRAMEWORK • The Environmental Management Act (EMA), Forestry Act, Local Government Act, Town and Country Planning Act, Mzuzu City Urban Structure Plan (expired) are the major guiding frameworks with a number of by-laws, policies and regulations. PERFORMANCE AND ACCOUNTABILITY • The Town Planning Committee in the city is not strong enough to direct and control developments in less fragile areas in the absence of an up-dated USP. • Any major developments within the city require an environmental impact assessment as required by the EMA and EIA guidelines to minimize environmental degradation but their application is somehow weak. • Environmental improvement programmes are poorly coordinated due to the multiple land administration organs in the city. • Only ten percent (10%) of the refuse generated in the City is usually collected mostly from the planned housing areas, commercial and industrial areas. The service is affected by frequent break-down of refuse collection vehicles. The existing damping site is a growing challenge to surrounding areas due to pollution of air, surface and ground water. Several institutions, public and private, assemble and disseminate urban environmental information through radio, TV, print and electronic media, and newsletters at the national level and effectiveness at the local level is not easily assessable. • In the absence of councilors, project implementation at ward level is not effected leading to environmental concerns. 13 National Statistical Office (2009), Population and Housing Census 2008 Main Report. 21 • • • There is lack of coordination between NGOs, CBOs, other stakeholders and MCC in projects implementation on environmental management with the lack of an Environmental Management Plan and inadequate resources. Development control capacity is weak and needs to be strengthened in order to ensure that marginal and fragile land is protected from unwarranted developments. The lack of capacity to service land particularly for the poor, informal settlements and THAs, has contributed to indiscriminate disposal of waste in the city resulting in environmental degradation and pollution. RESOURCE MOBILISATION • MCC resources from mainly property taxes inadequate to meaningfully impact on environmental issues. • The Malawi Environmental Endowment Trust provides funding for environmental related projects and scholarships for capacity building. • Private providers of environmental and waste disposal services in the city are expensive and there is need for MCC to provide the services to the city residents at an affordable rate. • Public-private partnerships should be encouraged and supported to carry out projects in the protection, conservation and repairing of the environment. • The council seeks cooperation with donors to identify a proper site for waste management facility and site development. • NGOs and CBOs are involved in environmental issues using own resources from donors which are not sustainable in the long term. • A gravity-based sewer system would work with the hilly topography of the City and NRWB Water and Sanitation Plan 2010-2025 is addressing this. AGREED PRIORITIES a) Conduct an assessment of main environmental needs and gaps, and formulate an environmental action plan. b) Operationalise existing legal frameworks and review existing ones to address current issues. c) Improve MCC’s capacity in environmental planning and management. d) Conduct public education and awareness campaigns on environmental issues. e) Explore broad based partnerships in addressing environmental problems. f) Expand existing sewerage treatment facilities and solid waste management. PROJECT PROPOSALS a) Environmental action planning with a pilot project component b) Develop a solid waste management at Dunduzu in Mzuzu City c) Establish a local environmental resource and community education centre. URBAN DISASTER RISK The main disaster risks facing the city include floods, landslides, strong winds and cyclones, environmental degradation, accidents, epidemics and public events hazards. Mitigation measures have included provision of humps on roads to reduce speed and accidents and awareness campaigns through radios and other mass media means. National tree planting programmes have been encouraged by government at the national level to mitigate deforestation. 22 INSTITUTIONAL SET‐UP • The Ministry of Poverty and Disaster Management Affairs and Mzuzu City Council lead urban disaster issues. • The National Disaster Preparedness and Relief Committee (NDPRC) and subcommittees for disaster management promote and coordinate all activities related to disaster management and emergencies assisted by the office of the Commissioner for Disaster Preparedness, Relief and Rehabilitation. • Other key stakeholders include the police, Ministry of Health, ESCOM, NRWB, Forestry Department, and Environmental Affairs Department among others. REGULATORY FRAMEWORK • The Disaster Preparedness and Relief Act (1991) provide guidelines. • It is not clear if the city has any by-laws that are applicable in disaster management. PERFORMANCE AND ACCOUNTABILITY • The city and other stakeholders involve affected communities in the implementation of disaster management activities when there is a disaster but this is limited by lack of knowledge about disaster risks and hazards by the communities. • Public-private partnerships are not well established except during emergencies. • Absence of regulatory frameworks on disaster risks at the local level hinders planning and implementation of disaster risk management activities. RESOURCE MOBILISATION • The Department of Poverty and Disaster Management Affairs has a line budget for its activities and receive funding from central government, foreign governments, international agencies and others. Such funds are not always sufficient to meet the demands. • The city mostly depends on its own resources to finance disaster management activities and receives donation at times. • NGOs, CBOs and FBOs taking part in such activities using own sources of resources and donation as well. • The City Council has asked the Department for Geological Survey to identify risky areas for construction in Mzuzu as part of the development of new USP supported by German government. AGREED PRIORITIES a) Mapping of disaster prone areas. b) Climate change programme. PROJECT PROPOSAL a) City Climate Change Adaptation Project. 23 MZUZU CITY PROFILE ‐ SLUMS AND SHELTER Rapid urbanization has led to the spread of unplanned settlements with a good percentage of poor quality housing with over 60% of the people living in these settlements. The city is facing challenges of inadequate housing, inadequate provision of serviced plots to meet the need of both the rich and poor. The housing categories in the city include low density, medium density, high density permanent and high density traditional housing areas. There are 3,730 plots in UTHAs in Mzuzu, but the services have degenerated and the areas look more of slums than UTHAs. The THAs are poorly provided for in terms of basic urban services as well. Housing tenure comprise of 59% owner-occupied, 39% renting, 2.5% authorised dwellings and 0.8% employer provided 14 . NSO (2009) indicates that 50.4% are owner or family occupied, 44.7% renting while 4.9% are others. About 52% of the dwellings are permanent, about 30% semi-permanent while traditional or temporary counts for 18% 15 . Rentals range from MK1,500.00 to over MK35,000.00 per month. Lack of services and poor sanitation has been attributed to the absence of an up-to-date Urban Structure Plan to guide and allow for planned new site development, but also due to lack of financial capacity for the Ministry of Lands and MCC to provide infrastructure in most residential areas including the low income areas. The Malawi Homeless Peoples Federation is one of the institutions providing low cost housing to low income and poor groups apart from the City Council. The first housing project is at Mchengautuwa, a second one at Botanic Garden is under preparation. Furthermore, a Memorandum of Understanding between the Council and Habitat for Humanity Malawi stipulates the facilitation of a low-cost housing scheme close to Luwinga Area 1B. A housing policy is a must have if housing issues are to be tackled systematically at the local authority level including upgrading programmes. INSTITUTIONAL SET‐UP • The City Council’s Department of Planning and Estates Services, the Department of Lands, MHC, Habitat for Humanity and the Malawi Homeless Peoples Federation provide land/housing in the city. • Slum upgrading is the responsibility of Mzuzu City Council. • Local chiefs involve themselves allocation of land for housing and other uses. • Other NGOs and CBOs are increasingly becoming interested and involved in low cost housing issues. REGULATORY FRAMEWORK • The Land Act, Land Acquisition Act, Conveyancing Act, Land Development Act, Town and Country Planning Act, Environmental Management Act, Local Government Act, and many others provide guidance. • There is no proper regulation for land sales in all areas with unplanned areas being the worst. PERFORMANCE AND ACCOUNTABILITY • Weak coordination between MCC and the other stakeholders in the land and housing sector leading to inefficiency and poor performance. • The involvement of chiefs in land management in planning areas complicating the implementation of urban development programmes as there are conflicts of interest. • The absence of a Service Charter makes the city to have no directed obligation in service delivery. • Involve all key stakeholders in matters of land for housing and slum upgrading to improve land governance. • There is need to resuscitate and strengthen the urban forum at the local level where urban issues can be discussed, agreed upon, and agreed actions implemented. • Existing high density permanent areas are lacking maintenance in existing infrastructure and services. • Land for high density housing and THAs is often made available in marginal areas. • Most of the laws and policies regarding shelter in the city are old and not relevant to current housing challenges. 14 15 National Statistical Office (2005), Integrated Household Survey II 2004/2005. National Statistical Office (2009), Population and Housing Census 2008 Main Report. 24 • • Planning laws, building regulations and lack of capacity by the Council are seen as constraining housing development particularly in the THAs and high density areas. The process of acquiring land for housing and Planning Permission are too long and costly for the low income groups. TENURE • There is need to sensitize about the gazetted public land in order to create awareness on land tenure categorization and administration in the city. • There is need for the City Council to register all its land but also to acquire land for medium and low density developments in order to broaden its financial resource base. • All landlords should streamline the land acquisition processes to ease accessibility. • Formal land markets are not affordable to the majority and this makes the informal and traditional land systems more marketable and favorable. • The Mzuzu City Council should continue issuing leases/titles to tenants in THAs and other areas to secure tenure. RESOURCE MOBILISATION • MCC depends on city rates and fees for its revenue and lacks the capacity (financial, human and technical) for land servicing and slum upgrading in general. • The City Council needs to seek compensation resources from government or donors. • NGOs, CBOs and other players are becoming actively involved in housing and slum upgrading issues but these are not holistic. Their funding also depends on donors, a situation that is not sustainable. • Financial lending institutions must be encouraged to support low income housing efforts at low interest rates and with minimum conditions. AGREED PRIORITIES • Slum upgrading. • PROJECT PROPOSAL a) Slum upgrading Project. Capacity building for the local community and the city council. 25 MZUZU CITY PROFILE – BASIC URBAN SERVICES WATER SUPPLY NRWB supplies water in Mzuzu City and the whole northern region of Malawi. Water is supplied to any location in the city but cost is dependent on distance from the nearest water mains and land use category. In planned and serviced areas, the cost of water is less than in the unplanned areas. Water is connected upon application and the whole process may take between one to five months. The existing treatment plant has a maximum design capacity of 16,400 m3 per day but NRWB supplies approximately 13,700 m3 of treated water to about 170,000 people daily (including Ekwendeni Township which is 24km outside Mzuzu City). The total pipe network coverage is about 178km. Out of 124,098 people, about 18% have water piped into their dwelling, about 43% on their yard or plot, about 21% depend on water kiosks, about 9% use unprotected sources (wells, springs, rivers/streams and dams) while about 2% use protected wells. Leakages are common contributing to 44% of water losses. Supply network is good in most planned areas and the CBD while poor in THAs and slum areas with water rationing at times. Low water pressure is one of the major challenges coupled with power outages. About 43% of the communal kiosks are non-functional due to vandalism and low pressure. Water supply is also hampered by the city’s topography, lack of equipment, materials and resources. Installation of additional water points, provision of water services at affordable tariffs and provision of improved sanitation and waste management services to avoid pollution and diseases are some of the activities that would improve the situation in informal settlements. It is expected that the water demand will be 70,855m3 per day by 2020. Rehabilitation and expansion of the water reticulation system is expected to affect about 82% of the households in the city. All public schools and health facilities in the city are supplied with piped water. In terms of sanitation, all schools and health facilities rely on septic tanks and VIP toilets. INSTITUTIONAL SET‐UP • The Ministry of Irrigation and Water Development assisted by the Water Resources Board oversees water development and supply matters. • Northern Region Water Board is the sole supplier of piped water in Mzuzu City. • PPPs in the THAs and unplanned areas are in place and managed by CDC and Water Users Associations. • Mzuzu City coordinates and facilitates water supply to unplanned and other high density housing areas. REGULATORY FRAMEWORK • The Local Government Act, The Public Health Act and Environmental Management Act, by-laws and regulations guide MCC in service provision. • NRWB’s main regulatory framework is provided for in the Water Works Act supported by the Local Government Act. PERFORMANCE AND ACCOUNTABILITY • Financial mismanagement challenges and 70 CWPs were disconnected due to non-payment of water bills and vandalism of components. • Sixty percent of the water supply only caters for 60 percent of the total water demand in the city due to water losses through leakages. • Pumping to boost the flow of water in the difficult terrain is costly for the NRWB and this cost is passed on to the consumers at a subsidized rate although the final tariff of water remains high for the poor. • Water losses are common due to old and wasted pipes which need extensive replacements and high maintenance costs. • PPPs are in place in various communities that sell water through community kiosks. The performance of these depends on the quality of management as mismanagement of water sales money and disconnections are common. • Availability of water varies with location with unplanned areas being the worst hit. • Intermittent power supply affects the supply of piped water. 26 • • • • The water quality in Mzuzu city is rated the best in the country. However, of recent the quality has been noticed to decrease as muddy water frequently comes from the tap more especially after a water blackout. The NRWB capacity is insufficient, and the current water source have reached maximum supply limit. NRWB lacks financial and skilled human capacity to carry out the much needed sewerage system services in the city where they privately exist. NRWB supplies water to any applicant regardless of their location as a requirement to service anyone contributing to the spread of informal settlements. RESOURCE MOBILISATION • Northern Region Water Board depends on own resources through water bills but these are inadequate. • The resources are both from internal and external sources. Common internal source of revenue is water bills paid by consumers. External sources include grants and credit from local and international organizations. • Mzuzu City Council must be seen to have a stake in the development and supply of water to the city residents particularly in developing a sewer system for sanitation purposes. ONGOING PROJECTS Northern Region Water Board The NRWB has embarked on a MK1.6 billion Priority Rehabilitation and Expansion Works (PREW) project to rehabilitate and expand the current water supply system by installing three additional reservoirs, an additional water source and new pressure zones to boost water pressure. The project is expected to increase the water volume and distribute efficiency to the city residents. AGREED PRIORITIES a) Provide water to all. b) Upgrading of the existing reticulation system to meet the demand. c) Provide bigger water reservoirs. d) Provide alternative power for emergencies. PROJECT PROPOSAL WATER SUPPLY a) Water Works Rehabilitation and Expansion Project. ELECTRICITY SUPPLY ESCOM is the sole supplier of hydro electricity to the city for lighting, cooking, and heating through the main national grid from Nkula, Kapichira and Tedzani hydro power stations on Shire River and small hydro power station at Wovwe in Karonga District. About 38% of the population is supplied with electricity various uses. About 10% of the population use electricity for cooking while 65% use firewood, 24% use charcoal and the rest use paraffin, gas and straw. Paraffin tops energy source for lighting at 47%, with electricity at 40% and candles at 11% and rest using firewood and other sources. inadequate access to electricity mostly affects households in low income housing areas. Connection is by application and is not restricted by location as affordability is the major determinant. The Mzuzu City Town and Country Planning Committee recommends supply of electricity to unplanned areas to upgrade them. INSTITUTIONAL SET‐UP • The Ministry of Energy and Mining provides the legal guidance and the Malawi Energy Regulatory Authority controls tariffs. 27 • ESCOM is the sole supplier of hydroelectric power in Malawi. REGULATORY FRAMEWORK • The Electricity Act guides the supply of electricity. • The Malawi Energy Regulatory Act controls the electricity tariff. • Electricity By-laws developed by the Malawi Electricity Regulatory Authority are yet to be adopted. PERFORMANCE AND ACCOUNTABILITY • ESCOM is a statutory institution, faces resource challenges which hamper delivery of services. • There are no PPPs in electricity supply and ESCOM is overwhelmed by the generation, transmission and supply of electricity. Liberalise the power sector to improve delivery. • Electricity connection is costly as applicants pay for capital investment assets eventually owned by ESCOM. • Electricity is mostly used for lighting and less for cooking and is characterised by frequent power outages. RESOURCE MOBILISATION • ESCOM depends on its revenue sources through bill collection and inadequate for its requirements. • ESCOM also benefits from external sources that include grants and loans. • ESCOM should consider reforestation or energy sciences programmes. AGREED PRIORITIES a) Enhance the supply system to meet the growing demand. b) Replace wooden poles with metal pylons. c) Develop an alternative power supply such as wind and solar energy. d) Prevent vandalism of public infrastructure. PROJECT PROPOSAL ELECTRICITY No. 1 a) Vandalism Prevention Project (refer to Basic Urban Service Project). b) Establish alternative sources of energy (National project). URBAN SAFETY Safety and security of people and property are fundamental aspects for MCC as highlighted in its mission statement. Police, MCC, NRSC, Neighborhood Watch groups and other private provide public and private safety and security services regarding road safety, property and personal harm. MCC is responsible for the provision of a safe urban environment as well as building safety. Both the police and private firms provide private services on fee. Safety challenges in the city include assault and gender-based violence, theft, robbery, road and fire accidents. Staffing levels for the police stood at 272 officers in 2007 in all the departments. However, more resources are needed to improve safety services, capacity and cooperation among stakeholders. The police should encourage the establishment of more PPPs with communities to improve safety and security across the city. INSTITUTIONAL SET‐UP • The Ministry of Internal Affairs is the overall overseer of law and order and public safety through the Malawi Police Service. • MCC is mandated to provide a safe environment in the city. • In THAs and other unplanned settlements community policing and neighborhood watch groups are organized to provide security. • The National Road Safety Council and the Roads Authority concentrates on concentrates on road safety. 28 • The Department of Occupational Safety and Hazards ensures safety for employees. REGULATORY FRAMEWORK • The Local Government Act, Town and Country Planning Act, and Building by-laws, the Crime Prevention Policy, the National Roads Act and Road Traffic Act, the Occupational Health, Safety and Welfare Act, and Malawi Police Act, provide guidance on various safety and security in the city and at work places in general. PERFORMANCE AND ACCOUNTABILITY • Crime rate in Mzuzu city has been rising registering over 5,000 cases in 2007. • The introduction of the Rapid Response Services (991) by the Police has increased efficiency in dealing with crime and accidents in the city. • PPPs have helped in reducing crime and theft in most areas though some neighborhood watch members have been caught stealing. • The fire fighting service is inefficient and fires in the city have led to loss of property and in some cases lives. • A total of 11,975 road accidents occurred between 2003 and 2007 with 153 fatal ones. • The Police provide free and pay services, while private security firms provide pay security services. RESOURCE MOBILISATION • The Police is funded by government though funding mostly inadequate and service delivery is compromised. • The police collect revenue from fines, and other sources which go to the government coffers. NGOs also contribute to the police. • MCC uses its own limited resources which are limited to provide public safety services. Other sources include donations, grants, equipment and vehicles (fire fighting vehicles). • Private firms and community policing groups use their own resources collected from clients and the residents. AGREED PRIORITIES a) To provide street lighting throughout the city. b) To sensitize the city residents on domestic violence. PROJECT PROPOSALS a) Provision of street lighting in the whole city (Light Mzuzu City Project). WASTE MANAGEMENT Mzuzu City Council is responsible for the provision of sanitation services such as refuse removal and disposal services in all areas in the city. The planned and fully serviced areas are service at regular intervals while the unplanned areas and UTHAs manage wastes themselves through rubbish pits, on road ways, river banks, garden and in storm water drains. Pit latrines form the main method of disposing human excreta at about 80% followed by flush toilets at 17%. The rest either use VIP latrines or have no facility 16 . The City has no public sewage treatment facilities. Private waste treatment ponds exist at the army barracks, prison and Mzuzu Central Hospital but are not fully utilized and instead, septic tanks are used. Southern Bottlers use the sludge waste treatment facilities located at Luwinga. Major issues include indiscriminate waste disposal, environmental degradation, pollution from industrial and domestic effluents, and insufficient regulations. The timber sawers dispose wood dust anyhow or burn the dust while industrial wastes are minimal. Waste management is therefore a major challenge. Inadequate capacity (rudimentary equipments) and crude dumping because of lack of proper waste management facility. 16 National Statistical Office (2009), Population and Housing Census 2008 Main Report. 29 INSTITUTIONAL SET‐UP • Environmental Affairs Department at national level. • The Public Works Department, Health Department, Parks and Recreation Department of the Council are responsible for waste management, pollution control, sanitation services and environmental health. • MHC, Moyale Barracks and other private firms provide septic tank vacuum emptying services at a fee. • The Malawi Homeless Peoples Federation has introduced the Eco-san toilets at Mchengautuwa where solid and liquid wastes are expected to be used in the production of organic manure for own use or sale. REGULATORY FRAMEWORK • The National sanitation Policy (2008), The Local Government Act (1998), the Public Health Act and the Town and Country Planning Act complement each other in waste management and sanitation. PERFORMANCE AND ACCOUNTABILITY • The challenges emanating from indiscriminate disposal of both solid and liquid wastes particularly in market places, streets, open space, industrial, high density and traditional residential areas due to lack of financial, technical and human resources • The MHC and Moyale Barracks support in the removal of liquid waste and garbage in the city. Public-Private Partnerships are emerging but need to be supported by finance lending institutions and the Council itself. • The City Council has slug ponds which are located ten kilometers from the city centre and these are used for holding the liquid waste removed from different parts of the city. RESOURCE MOBILISATION • Mzuzu City Council uses own funds mostly from property taxes and fees and hence a small budget for waste management and sanitary services. • Public–private partnerships and community involvement should be encouraged to improve service delivery. • A proper dumping site must be identified and the one at Mchengautuwa closed as it is a health hazard to the slum dwellers there. ONGOING PROJECT NRWB preparing a Sanitation Strategic Plan for the city and to consist of a situation analysis or Mzuzu City, Sanitation technology review and selection, detailed sanitation coverage plan, a proposed institutional arrangement for the sanitation plan and sanitation interventions implementation plan. AGREED PRIORITIES a) To identify and develop a land fill site. b) To procure vacuum tankers for emptying septic tanks. c) Capacity building and sensitization on proper waste management including compositing. d) Construction of a sewerage system. e) To establish a recycling plant for non-biodegradable waste. f) Adoption of new sanitation technologies such as ECOSAN toilets. PROJECT PROPOSALS a) Establishment of a solid waste management facility. 30 GOVERNANCE AND FINANCIAL MANAGEMENT Strengths Weaknesses Opportunities Threats Priorities GOVERNANCE AND FINANCIAL MANAGEMENT • • • • • Local Government Act (1998) and Decentralisation Policy (1998) in place. Other relevant legal frameworks, by-laws, and regulations, e.g. Public Finance Management Act, Corrupt Practices Act, Public Procurement Act, etc. in place Existence of CDCs, NGOs and civil society organisations. Established departments for key sectors in place. A growing property revenue base. • • • • • • Absence of elected Ward Councilors. Involvement of traditional leaders in land administration in the city. Lack of City Service Charter. Inadequate and outdated by-laws, policies and plans. No clear City Vision and Mission Statement.Inadequate human, technical and financial capacity. Lack of support for PPP culture in urban service delivery. • • • • • • Local government elections expected to take place in April 2011 to elect councilors. Reviewing of existing USP, by-laws and formulation of bylaws. Willingness of communities, NGOs, academia, public and private sectors to participate in city affairs. Civic education and adult literacy programmes Availability of training opportunities for staff. Opportunity for effective participatory budgeting. • • • • • Weak transparency and accountability in decision making in the absence of councilors. Existence of parallel governance system by local chiefs within the city jurisdiction. Corrupt practices and fraud in city affairs. High default rate on payment of property taxes and other fees. Political interference in technical affairs in the city. • Political interference in technical affairs in the city. • Train councillors and council staff in participatory urban management. • Improve governance city. • in good the Formulate and Implement a City Service Charter. URBAN PROJECT No. 1 TITLE: City Council Capacity Building Project. LOCATION: Mzuzu City Council DURATION: 24 months BENEFICIARIES: Councilors, Council Staff, key stakeholders, CDCs, NGOs, CBOs, etc. IMPLEMENTING PARTNERS: Mzuzu City Council, a training institution, Ministry of Local Government and Rural Development, NICE. ESTIMATED COSTS: US$300,000.00 BACKGROUND: The ability of the City Council to deliver services and respond to other city needs is highly dependent on its capacity to facilitate and participate in urban development. Local authorities must create an enabling environment for infrastructure and service delivery to succeed but they lack the necessary skills and knowledge in various areas of under its mandate including leadership, results based management, municipal finance, participatory planning, participatory budgeting, conflict management, infrastructure development and management and GIS. It is therefore necessary to build the Council’s capacity to improve on urban development processes in a sustainable and transparent way. OBJECTIVES: To capacitate the Council and improve urban management. ACTIVITIES: a) Identify a training coordinator and conduct training needs assessment of MCC and its stakeholders. b) Identify a training institution. c) Conduct capacity building. d) Establish a continuing capacity building programme. e) Monitoring and evaluation of the programme. OUTPUTS: MCC capacity in various areas improved with a continuing capacity building programme in place. STAFF REQUIRED: A team of capacity building experts in different areas. URBAN PROJECT No. 2 TITLE: Citywide Awareness and Sensitisation Campaign. LOCATION: Mzuzu City DURATION: 12 months 31 BENEFICIARIES: MCC, Residents, Communities, Service and utility providers, the ratepayers and all sectors. IMPLEMENTING PARTNER: MCC, MLGRD, Rate payers, the Business Sector, Malawi Revenue Authority, Developing partners, LDF, MLHUD, NGOs, CBOs, FBOs, etc. ESTIMATED COSTS: US$150,000.00 BACKGROUND: MCC and other stakeholders have noted that most of the city residents in the various sectors are not aware of their duties and responsibilities and how to care for public facilities available in the city leading to lack of ownership and vandalism. It is therefore imperative to sensitise and make all city residents aware of their duties and responsibilities. OBJECTIVES: To empower city residents’ with knowledge and understanding of their duties and responsibilities in various thematic areas (governance and financial management, land administration and management, local economic development, environmental and disaster risks, gender and HIV/AIDS, genderbased violence, public facilities management (duty of care) security and community policing, and waste management among other). ACTIVITIES: a) Conduct preparatory institutional meetings, b) Conduct needs and information assessment in the various themes/areas, c) Conduct sensitisation and awareness meetings on agreed thematic areas or sub thematic areas, and d) Conduct monitoring and evaluation on selected thematic areas. OUTPUTS: Improved understanding on knowledge, duties and responsibilities by city residents. STAFF REQUIRED: Community workers. GOVERNANCE AND FINANCIAL MANAGEMENT No. 1 TITLE: Revenue Generation and Collection Programme LOCATION: Mzuzu City DURATION: 12 months BENEFICIARIES: MCC, Residents, the business sector, the ratepayers and the informal sector. IMPLEMENTING PARTNER: MCC, MLGRD, Rate payers, the Business Sector, Malawi Revenue Authority, Development partners, LDF, MLHUD. ESTIMATED COSTS: US$90,000 BACKGROUND: The major intervention to the insolvency hampering MCC’s ability to pay staff and to deliver service effectively is availability of adequate resources as the city depends on property tax. There is need for an analysis of the institutional situation to review procedures, assess alternative revenue sources, and to consult the rate payers and city stakeholders. This will then serve as a basis for recommendation to improve and strengthen the overall collection of system of MCC. OBJECTIVES: To improve MCC’s financial management capacity. ACTIVITIES: a) Conduct institutional needs assessment of MCC’s financial management systems, b) Conduct SWOT analysis on City financial management, c) Identify and assess potential alternative revenue sources, d) Implement formulated strategies, and e) Carry out monitoring and evaluation. OUTPUTS: Improved city financial management system. STAFF REQUIRED: Financial management expert. GOVERNANCE AND FINANCIAL MANAGEMENT No. 2 TITLE: Local Urban Observatory (LUO) LOCATION: Mzuzu City DURATION: 12 months BENEFICIARIES: The public, private sector, Mzuzu city residents, MCC IMPLEMENTING PARTNERS: Mzuzu City Council, Ministry of Local Government and Rural Development, Ministry of Lands Housing and Urban Development, Mzuzu University, NSO, civil society organizations and UN-HABITAT, Development partners. ESTIMATED COSTS: US$300,000 BACKGROUND: Mzuzu City is faced with a multitude of economic, social and political challenges. The city is striving to improve its economic performance and address urban poverty as over 60% of the population live in unplanned areas. Decision making is difficult with inadequate data on its key urban development trends. Data and 32 information flow is skewed and the city residents nor the Council are up-to-date with urban developments. An urban support unit with a local observatory could greatly assist the city council and civil society in achieving increase in productivity, equity and promote good governance and sustainability. OBJECTIVES: To improve urban data management on various sectors to aid in decision making. ACTIVITIES: a) Mobilise stakeholders to participate in the establishment of the Urban Support Unit and Local Urban Observatory, b) Conduct a needs assessment on data and information management, c) Develop effective strategies of data management and communication, d) Develop and establish a Local Urban Observatory, and e) Institutionalise the LOU processes in the Council. OUTPUTS: Local Urban Observatory established and operational. STAFF REQUIRED: Coordinator or facilitator, Research team with experience in urban development issues. 33 LOCAL ECONOMIC DEVELEOPMENT Strengths Weaknesses Opportunities Threats Priorities LOCAL ECONOMIC DEVELOPMENT • • • • • Availability of some legal frameworks, by-laws and regulations for local economic development. Mzuzu is the regional headquarters and is in a strategic location to external markets. Existing and growing local markets for formal and informal economic sectors to support LED. Growing timber market, services, hospitality and existence of the tobacco industry. Availability of production factors at relatively low costs. • • • • • • • • Absence of a comprehensive LED plan for the city. Slow growth of the industrial sector in general to generate jobs. Inadequate existing infrastructure and services supporting LED. Inadequate regulations and bylaws supporting the informal and formal industry and economy. Inadequate entrepreneurial and business skills Inadequate serviced land for commerce and other investments. Lack of market diversification and satellite local economic centres to support SMEs’ establishment. Absence of institutional frameworks to promote LED. • • • • • • • Skills development institutions locally available. Growing support and political will for SMEs through micro-finance institutions establishment. Possibilities of public-private partnerships (PPP). Availability of raw materials at relatively low cost in surrounding areas for manufacturing and agro-industries. Growing local markets for finished goods and services. A growing range of financial institutions to support economic activities by women. Growing importance of mining in the north to create more opportunities in Mzuzu. • • • • Lack or limited access to investment capital by SMEs with no collateral. Unreliable power and water supply. Supporting infrastructure and services limited to central areas. Vending in undesignated areas. • Strengthen the Department of Trade, Commerce and Industry within MCC to support and promote LED. • Provide LED facilities in low income areas to support small scale enterprises • Provision of serviced land and infrastructure for commerce and industrial investments. • Exploit the tourism potential for the city. LOCAL ECONOMIC DEVELOPMENT No. 1 TITLE: Establishment of the Mzuzu City Council Department of Commerce, Trade and Industry. LOCATION: Mzuzu City DURATION: 12 months BENEFICIARIES: MCC, Business community, informal sector. IMPLEMENTING PARTNERS: MCC, MCCCI, Private Sector, Ministry of Trade and Industry, MIPA. ESTIMATED COSTS: US30,000.00 BACKGROUND: The economy of Mzuzu is driven by SMEs and the informal economy contributes over 60%. Important local economic activities include retail and wholesale, construction, timber industry, tourism, motor vehicle sales, and agro-processing among others. LED challenges include low access to capital, inadequate capacity (entrepreneurial and business skills), limited access to markets and relevant technologies, weak PPP initiatives, and outdated/or inappropriate legal frameworks. In order to address these setbacks there is need to establish a department within MCC that will support and promote LED. OBJECTIVES: To promote LED in MC. ACTIVITIES: a) Prepare departmental organogram and systems, b) Recruit staff. 3 Develop a strategic plan (creation of website and economic survey). OUTPUTS: Department established and functional. 34 STAFF REQUIRED: Organisational expert. LOCAL ECONOMIC DEVELOPMENT No. 2 TITLE: Provision of LED Infrastructure in Selected Townships. LOCATION: Hilltop, Mchengautuwa, Area1B, Botanic Garden and other residential neighbourhoods. DURATION: 24 months BENEFICIARIES: MCC, small scale entrepreneurs. IMPLEMENTING PARTNERS: MCC, informal sector, business community and donors, LDF, MLG & RD. ESTIMATED COSTS: US$ 1,000,000.00 BACKGROUND: MCC has inadequate LED markets and infrastructure forcing some SMEs to conduct their businesses in undesignated areas. Further, the existing markets are located far from some residential areas. Construction of new markets and other infrastructure will create a conducive environment for doing business and enhance council revenue. OBJECTIVES: To promote SMEs and enhance City Council revenue generation. ACTIVITIES: a) Conduct needs assessments of LED markets/infrastructure, b) Prepare a design and strategy for each market and other LED infrastructure, and c) Construction of markets and other infrastructure. OUTPUTS: Markets and other LED infrastructure. STAFF REQUIRED Business development expert, architect, engineer, physical Planner. 35 LAND Strengths Weaknesses Opportunities • • Lack of financial capacity for compensation. • • Provide better and more infrastructure such as roads to link township residential areas and markets. Threats Priorities • • Redefine the roles and functions of traditional leaders residing within the city. • Service more land and promote accessibility for low income groups. • To improve capacity of the Council in land administration/manage ment. • Establish a Land Information System in the departments dealing with land. LAND • • • • National Land Policy in Place. Fully established department to manage land matters in place within Council. Existence of the Plot Allocation Committee and Town Planning Committee. Entry into the housing sector by pro-poor NGOs, CBOs and the private sector. Existence of Malawi Housing Corporation and Lands Department. • • • • • Inadequate capacity to enforce development control. Inadequate coordination and conflicting interest in urban land administration. Scarcity of serviced land for various purposes. Weak land registration systems. Cumbersome and long land acquisition processes worsened by fraud and corrupt practices. • • • • National land policy advocates equitable access to land, propoor developments and tenure security in urban areas. Most land related legislation under review to address current challenges. Availability of training courses in land management at UNIMA, MZUNI and NRC. Availability of a crude land information systems. Existence of the Local Development Fund for funding of local land servicing programmes. • • • • • • Involvement of traditional chiefs in urban land administration. Political interference in land matters. Delays in developing land use plans for the city. Existence and proliferation of unplanned settlements. Decreasing accessibility to land by the low income as prices increase. Weak legislation leading to allocation and leasing of land to foreign nationals. Increasing cost of servicing housing land. LAND No. 1 TITLE: Land Administration Capacity Building Project. LOCATION: Mzuzu City. DURATION: 3 years. BENEFICIARIES: MCC, Residents. IMPLEMENTING PARTNERS: MCC, Mzuzu University, MLHUD, MLGRD, Development partners, UNHABITAT. ESTIMATED COSTS: US$400,000.00 BACKGROUND: Departments dealing with land is having staff not trained in land administration, and using a manual system at the moment. There is also lack of the necessary equipment. OBJECTIVES: To improve land administration in the city. ACTIVITIES: a) Development an LIS, b) Training of Council Staff in land administration and management. OUTPUTS: a) An automated LIS. b) Trained staff. STAFF REQUIRED: Systems administrator, GIS Expert, land administration expert LAND No. 2 TITLE: Land Regularisation in Unplanned Areas LOCATION: Mzuzu City DURATION: 5 years BENEFICIARIES: MCC, unplanned settlement dwellers. IMPLEMENTING PARTNERS: MCC, development partners, UN-HABITAT, MLHUD, MLGRD, Mzuzu University, NGOs and Civil Society Orgnisations. 36 ESTIMATED COSTS: US$500,000.00. BACKGROUND: Most people staying in unplanned settlements lack tenure security and this translates to about 60% of the population in Mzuzu. As such their claim to the land is certain. OBJECTIVES: To improve tenure security for unplanned settlement dwellers. ACTIVITIES: a) Community sensitisation, b) Mapping, c) Database development, d) Titling. OUTPUTS: Legal titles issued. STAFF REQUIRED: Database development expert, community development workers, GIS expert, land administration expert. 37 GENDER AND HIV/AIDS Strengths Weaknesses • • Opportunities Threats Priorities • • Advocate and improve girls’ access to education. • Awareness on gender based violence • Encourage men to participate fully in gender, HIV/AIDS related projects. • Setup flea markets to absorb majority of the SMEs. GENDER AND HIV/AIDS • • • • National Gender Policy and other legislation in place. Active participation of NGOs, CBOs, FBOs and civil society in gender and HIV/AIDS. Promotion of women empowerment by various stakeholders. Free primary education has minimized disparities between boys and girls in primary and junior secondary schools but gender disparities still exist Existing programmes for training of committees at all levels on gender and HIV/AIDS issues. • • • • • • • • Lack of local authority gender policy. Gender activities biased towards women. Lower patronage by men in adult education. Low information dissemination on gender issues including genderbased violence. Inadequate resources to support gender programmes. Unclear institutional set.-up by the city assembly. Lack of political will to address gender issues. Lack of attention by various stakeholders to address urban poverty Lack of implementation of existing proposed programs • • • • • • • Deliberate decisions to empower women through governance and leadership positions being adopted by governments. Promotion of universal education for all. Build capacity of key players (CDCs, NGOs, CBOs, FBOs, etc.) in the gender sector. Existence of microfinance institutions to support economic activities by both men and women. Funding for HIV/AIDS through NAC available. Availability of VCT and free antiretroviral drugs to HIV infected persons. Availability of international support on gender and HIV/AIDS programmes. • • • Local level gender policy that is not equitably formulated. Lack of resources to implement gender programmes. Early marriages for girls and sexual exploitation of vulnerable women. Men are fully involved in training programmes on gender and HIV/AIDS but do not participate in related projects GENDER AND HIV/AIDS No. 1 TITLE: Mainstreaming Gender and HIV/AIDS within the City Council. LOCATION: Mzuzu City Council. DURATION: 2 years. BENEFICIARIES: MCC, City residents. IMPLEMENTING PARTNERS: MCC, NGOs, Ministry of Gender, Children and Community Development, MALGA, Ministry of Local Government and Rural Development and UN-HABITAT. ESTIMATED COSTS: US$200,000.00 BACKGROUND: MCC has no local gender policies in place to guide it on such issues. Gender issues need to be mainstreamed into all council’s operations by sensitizing council employees on the same. An internal work-based policy for gender is required to help re-orient all service delivery and reinforce gender mainstreaming strategies at all levels of the council’s operations. OBJECTIVES: To mainstream gender and HIV/AIDS in Council operations. ACTIVITIES: a) Undertake a needs assessment and inventory of gender issues within MCC, b) Hold consultative meetings with key stakeholders to develop a mainstreaming implementation plan, c) Implement gender-mainstreaming activities, and d) Monitoring and evaluation. OUTPUTS: Gender and HIV/AIDS localized within MCC with workplace policy in place. STAFF REQUIRED: Gender specialists, trainers and institutional experts. 38 GENDER AND HIV/AIDS No. 2 TITLE: Rehabilitate and Upgrading of Urban Community Health Facilities Programme. LOCATION: Mzuzu City. DURATION: 24 months. BENEFICIARIES: Mzuzu City residents. IMPLEMENTING PARTNERS: MCC, Ministry of Health, NAC, MLG&RD, UN-HABITAT, UNDP, UNICEF, UNAIDS, Civil society and African Medical Research Foundation. ESTIMATED COSTS: US$400,000.00 BACKGROUND: Mzuzu City has high incidence of diseases such as HIV/AIDS and malaria due to geographical, environmental, socio-cultural and economic factors. The city’s health facilities are inadequate with a shortage of VCT centres. Additional health facilities are needed while existing ones need upgrading. OBJECTIVES: To improve accessibility to health services to all. ACTIVITIES: a) Carry out an inventory of existing health facilities and needs assessment, a) Conduct a consultative meeting with key stakeholders, c) Implement the rehabilitation and upgrading programme, and d) Prepare a post maintenance and monitoring strategy. OUTPUTS: Rehabilitated and upgraded community health facilities. STAFF REQUIRED: Urban planners, engineers, and health personnel. 39 ENVIRONMENT AND DISASTER RISKS Strengths Weaknesses Opportunities Threats Priorities • • Conduct an assessment of main environmental needs and gaps, and formulate an environmental action plan. • Operationalise existing legal frameworks and review existing ones to address current issues. • Conduct public education and awareness campaigns on environmental issues. • Increase budgetary spending on environmental projects and establish sustainable financial planning for them. • Explore broad based partnerships in addressing environmental problems. • Expand existing sewerage treatment facilities and solid waste management. • Mapping of disaster prone areas. Climate change programme. ENVIRONMENT • • • National and city legislation available. Established departments within the Assembly to manage environmental issues. Budget provision for environmental management by MCC through responsible Departments. • • • • • • • Outdated and poorly implemented legislation. Poor coordination and performance through shared environmental responsibilities. Inadequate resource to support environmental management though budgeted for. Inability to enforce environmental regulations and uncontrolled developments on sensitive areas. Fragmented building regulations and bylaws that fail to fully address design and construction of complex buildings. Lack of a conservation plan. Inadequate manpower to manage the environment. • • • • • • Review existing legal frameworks and take on board emerging issues such as climate change. Improved coordination among departments and other stakeholders outside the city council. Renewed interest in environmental issues by government, international and local organizations. Participation of other stakeholders including Department of Forestry and Environmental Affairs. Tree planting and afforestation programmes with other stakeholders to protect water catchment areas. Establishment of PPP in environmental programmes. • • • • • Absence of specific regulations to address environmental issues in unplanned settlements. Pollution and contamination of ground water by industry effluents, pit latrines and other domestic effluents. Increase in natural hazards such as floods, landslides and weather changes. Rapid population growth. Climate change with slow response pace from local authorities. High dependence on charcoal and firewood accelerating deforestation of water catchment areas and forest reserves. URBAN DISASTER RISK • • • Existence of legal frameworks at National level. Existence of Department of Disaster Management Affairs. Participation of other stakeholders and communities disaster response and prevention. • • • Lack of local level legislation to support urban disaster risk. Lack of technical capacity in times of disaster and emergency. Lack of structures dealing with disaster management and prevention at the local level. • • Political will exist to address disaster risks. Growing awareness on the impact of disasters and mitigation measures. • • • 40 Uncontrolled development in fragile areas leading to environmental degradation. Corrupt practices and fraud undermining building codes and planning regulations resulting in substandard buildings and increasing disasters, e.g. fire accidents. Climate change and increasing disasters (natural and manmade). • ENVIRONMENT No. 1 TITLE: Integrated Environmental Management Programme. LOCATION: Mzuzu City. DURATION: 24 months BENEFICIARIES: Mzuzu City Council, City residents. IMPLEMENTING PARTNERS: MCC, civil society organizations, RUFA, UN-HABITAT, and Development partners. ESTIMATED COSTS: US$750,000 BACKGROUND: Mzuzu City faced various environmental challenges yet they do not feature high on the MCC agenda. MCC lacks adequate capacity to tackle these environmental issues including an integrated environmental management plan. Such an integrated plan would help a lot in addressing most of the environmental challenges. OBJECTIVES: To improve environmental management in the wake of climate change. ACTIVITIES: a) Conduct a needs assessment through a consultative process, b) Prepare an environmental profile of the city, c) Prepare an integrated environmental management plan, and d) Implementation of integrated management plan. OUTPUTS: An integrated environmental management plan. STAFF REQUIRED: Environmental experts. URBAN DISASTER RISK No. 1 TITLE: City Climate Change Adaptation Project. LOCATION: Mzuzu City. DURATION: 3 years. BENEFICIARIES: MCC, City residents. IMPLEMENTING PARTNERS: MCC, Department of Environmental Affairs, DODMA, Mzuzu University, NGOs, Geological Surveys Dept, Dept of Climate Change and Meteorological Services. ESTIMATED COSTS: US$300,000.00. BACKGROUND: Climate change is resulting into more frequent disasters and the capacity of MCC to address these is weak. Cities contribute significantly to climate change and are both culprits and victims. As culprits, this project will help them to take on board issues of climate change in sustainable development. Common disaster risks include floods, storms, and landslides. OBJECTIVES: To strengthen the capacity of MCC and key stakeholders in addressing climate change issues. ACTIVITIES: a) Public awareness on climate change and its impact, b) Mapping of disaster prone areas, c) Formulation of building codes for safer and better buildings, and d) Afforestation programmes. OUTPUTS: a) Strengthened capacity of all stakeholders. STAFF REQUIRED: Environmental experts, building experts, urban planners, geologist. 41 SLUMS AND SHELTER Strengths Weaknesses Opportunities Threats Priorities SLUMS AND SHELTER • • • • • .Minimum requirements for low income housing availability. Availability of land for the Council to plan and service for low income housing. Availability of locally found and cheap building materials. Availability of local development committees and block leaders. Council has mandate for development of low income housing since 1992. • • • • • • • • • No legal frameworks and slum upgrading policies available. Absence of a National Housing Policy to facilitate housing development. Planning standards too high, costly and exclusive. High water table presents a challenge to building with temporary materials Involvement of chiefs in land matters. Lack of forward planning and coordination with other utility institutions fuelling growth of informal settlements. Lack of adequate resources to deliver sufficient low income housing land. Lack of institutional housing finance coupled with high interests and high construction cost. Lack of councilors to assist in land • • • • • • • • • New land bill and housing bill awaiting parliament deliberation and passing. Incorporation of chiefs in Land Allocation Committees. Housing construction is mostly on selfhelp basis and people are willing to do that. Establishment of a Development Coordination Committee to guide service delivery and direct city development. Unplanned settlements provide a source of revenue through property tax if upgraded and registered. Opportunities to deliver housing through PPP. High demand for low-cost housing. Availability of NGOs to provide low cost housing. Experience in slum upgrading in the city. • • • • • • • Absence of specific policies to address unplanned settlements issues and low-cost housing. Resistance by chiefs to stop meddling in land matters within the city. Ever increasing population and increasing cost of building materials. Lack of capacity and resources. High planning and building standards and regulations. Lack of secure tenure (collateral) to access loans for housing developmen t for the low income groups. Lack of political interference . 42 • Slum upgrading. • Capacity building for the local community and the city council. • administratio n Lack of coordination in housing delivery among stakeholders. SLUMS AND SHELTER No. 1 TITLE: Participatory City Wide Slum upgrading. LOCATION: Mzuzu City (Mchengautuwa and Salisbury lines THA, Chig’ambo, Area 1B) DURATION: 24 months. BENEFICIARIES: Slum dwellers in Mzuzu City. IMPLEMENTING PARTNERS: MHC, Ministry of Lands, Housing and Urban Development, MCC, NGOs, Communities, Mzuzu University, UN-Habitat, and the private sector. ESTIMATED COSTS: US$4.5m BACKGROUND: Mzuzu City unplanned areas are host to about 60% of the city’s population who live in deplorable conditions with inadequate access to proper infrastructure and services such as roads, water, sewerage and electricity. The unplanned areas are in urgent need of upgrading to improve the living conditions of the residents and reduce poverty. OBJECTIVES: To improve the living conditions in unplanned settlements. ACTIVITIES: a) Make an inventory of the existing slum upgrading initiatives in Chiputula, b) Prepare strategies for replication of the Chiputula upgrading initiatives, c) Conduct a feasibility studies in selected areas, and d) Implement the slum upgrading programmes in other areas. OUTPUTS: Selected slum/unplanned settlements upgraded. STAFF REQUIRED: Urban planners, socio-economic mapping expert, trainers in community house construction, engineers, environmentalists, water and sanitation specialist, and local community coordinators. 43 BASIC URBAN SERVICES Strengths Weaknesses Opportunities • Water supply legal framework in place. Water supply network covers most parts of the city including unplanned settlements. Communal water supply through kiosks at the community level. PPP between communities, CBOs and NRWB in place and operational. All public health facilities connected to piped water supply. Water quality is generally good. • Lack of coordination among service providers leading to haphazard service provision and development. Water not affordable to the very poor. Old pipes and frequent bursts result in huge maintenance costs and water loses. Water rationing in the city leaves some areas without water. 43% of the CWPs non-functioning due to low pressure, nonpayment of bills and vandalism. • Electricity supply legal framework in place. Electricity supply network available in most parts of the city including unplanned settlements. Additional source of hydropower supply from Wovwe in Karonga. Availability of alternative energy sources such as solar. • Lack of coordination among service providers leading to haphazard service provision and development. Illegal connections, unreliable supply in some areas. Electricity connection takes long once applied for. High electricity tariffs with other levies included. ESCOM only supply of electricity (monopolising the market). • Threats Priorities • High costs of water forcing some residents to use unsafe water sources. Water supply infrastructure old with frequent breakdowns and high maintenance costs. Destruction of catchment areas through deforestation and pollution Vandalism of pipeline network system. Politicizing water kiosks management. Inadequate capacity. Lack of reliable power for water reticulation • Provide water to all. • Upgrading of the existing reticulation system to meet the demand. • Provide bigger water reservoirs. • Provide alternative power for emergencies. High costs of electricity connection to applicants and service providers. Electricity supply infrastructure old with frequent failures and high maintenance costs. Destruction of water catchment areas (through deforestation and pollution) in general leading to siltation, turbidity and reduction of water volume at power generation stations. Lack of financial and technical capacity to expand and upgrade existing supply system to meet ever growing demand. Vandalism of infrastructure and assets including transformers. Overdependence on hydropower as source of energy. • Enhance the supply system to meet the growing demand. • Replace wooden poles with metal pylons. • Develop an alternative power supply such as wind and solar energy. • Prevent vandalism of public infrastructure. WATER • • • • • • • • • • • • Water supply is on individual application. Provision of water can be used as a development control guideline and reduce squatting. Communities willing to pay for water supply service and manage the kiosks through CDC and WUA. Availability of programmes for additional water supply. • • • • • • ELECTRICITY • • • • • • • • • • • Provision of electricity can be used as a development control guideline and reduce squatting. Potential for hydropower and other alternative power sources including wind and solar. Interconnection into the Regional Power Pool with other countries. Availability of training institutions e.g. Mzuzu University Training Centre for Renewable Energy Technology. • • • • • • 44 URBAN SAFETY • • • • Legal regulatory framework in place. Presence of a National Police Service. Availability of private security firms. Existence of community policing initiative. • • • • Inadequate personnel, equipment and vehicles for timely response and operations. Absence of street lighting in many areas and poor power supply for lighting. Corrupt practices and theft by those entrusted with security. Lack of equipment and inefficient fire fighting services. Strengths Weaknesses • • • • • • • Crime rapid response service available (e.g. Police 997, G4S). Existence of the National Road Safety Council to coordinate road safety issues. Potential for community policing in collaboration with police. Establishment of Victim Support Unit by Police. Political will to improve urban safety. Opportunities • • • • • • Low public trust in security providing entities. Inadequate resources for safety programmes. Rising unemployment. Affordability of security services by the urban poor. Vandalism of safety equipment and infrastructure. Inadequate infrastructure and poor understanding of traffic rules by road users (bicycle taxis, pedestrians, etc). • • To provide street lighting throughout the city. To sensitize the city residents on domestic violence. Threats Priorities • • To identify and develop a land fill site. • To procure vacuum tankers for emptying septic tanks. • Capacity building and sensitization on proper waste management including compositing. • Construction of sewerage system. • To establish a recycling plant for non-biodegradable waste. • Adoption of new sanitation technologies such as ECOSAN toilets. WASTE MANAGEMENT • • National and local level legal framework in place. Active participation of other institutions in waste management (MHC, MPHF, and the private sector). Availability of cleansing services • • • • • • • Weak implementation and enforcement of regulations. Weak coordination among service providers. Underutilization of existing sludge ponds. High usage of rubbish pits and pit latrines and indiscriminate waste disposal especially in unplanned areas and THAs. Poor and irregular solid waste collection by the Council. Poor domestic and industrial liquid waste management. Lack of recycling plant for nonbiodegradable waste. Lack of by-laws to deal with some sanitation issues. • • • • • • Emergence of innovative sanitation concepts like EcoSan toilets and biogas energy. New waste management site indentified. Potential for developing an effective sewer system. Improved water supply capacity and availability. Potential compositing, recycling and re-use Growing interest by NGOs, CBOs and private parties to take part in waste management. BASIC URBAN SERVICE PROJECT No. 1 TTILE: Vandalism Prevention Project. LOCATION: Mzuzu City. 45 • • • Overdependence on pit latrines and rubbish pits increasing ground water pollution and contamination. Contaminated land at Mchengautuwa will remain a health hazard unless decontaminated. Rapid urban population growth with consequent increase in waste generation. Compensation to delay waste management site development. a DURATION: 18 months. BENEFICIARIES: MCC, NRWB, ESCOM, MTL, Roads Authority, Residents. IMPLEMENTING PARTNERS: MCC, NRWB, ESCOM, MTL, Roads Authority, Police, Residents, NGOs and civil society. ESTIMATED COSTS: US$50,000.00. BACKGROUND: There is a high rate of vandalism of utility services such as water pipes, electricity equipment, road signage, electric poles, and various infrastructure. This has led to disruption of services and in most cases, the worst affected are the unplanned settlements dwellers. It is imperative to have a enlightened citizenry in their duties and responsibilities towards public infrastructure. OBJECTIVES: To protect public infrastructure from vandalism and reduce maintenance costs. ACTIVITIES: a) Preparation of sensitisation materials, b) Community sensitisation through mass media and public meetings, and Monitoring and evaluation. OUTPUTS: Behavioral change on the part of residents. STAFF REQUIRED: Community development workers. URBAN SAFETY No. 1 TITLE: Urban safety infrastructure project. LOCATION: Mzuzu City. DURATION: 5 years. BENEFICIARIES: MCC, Residents, Road users. IMPLEMENTING PARTNERS: MCC, Road Safety Council, Road Authority, Development partners, primary schools, Police, MOAM, Sacramento Association (Mzuzu). ESTIMATED COSTS: US$1.5 million. BACKGROUND: There is inadequate infrastructure in the city that leads to road usage conflict between vehicles, cyclists, and pedestrians resulting in road accidents. School children are always exposed to danger when crossing the roads. Street lighting is almost non-existent. Road users also lack knowledge on road usage. OBJECTIVES: To improve urban safety. ACTIVITIES: a) Provision of street lighting, b) cycle and foot paths, c) awareness of proper road usage, and d) provision of parking space. OUTPUTS: a) Urban safety infrastructure provided, increased knowledge of road usage. STAFF REQUIRED: Engineers, road safety experts, urban planners. WASTE MANAGEMENT No. 1 TITLE: Solid Waste Management Programme. LOCATION: Mzuzu city. DURATION: 24 months. BENEFICIARIES: MCC, private and community organisations, and Mzuzu City residents. IMPLEMENTING PARTNERS: MCC, UN-HABITAT, NGOs, Development partners, and Mzuzu business associations. ESTIMATED COSTS: US$ 1,000,000.00 BACKGROUND: The city has a refuse collection and disposal system in place which covers the commercial, health institutions and some of the industrial areas. Meanwhile all residential areas are not covered by the system. The city has no proper solid waste management site. Waste is currently dumped in a barrow pit at Mchengautuwa traditional housing area. A proper solid waste management site is urgently needed to address this challenge. OBJECTIVES: To improve waste management. ACTIVITIES: a) Site identification and feasibility studies (geological and EIA), b) Land acquisition, c) Design and develop solid waste management facility, d) Procurement of works and equipments, e) Implementation of the waste management project, and f) Monitor, evaluate and document the experiences. OUTPUTS: Solid waste management facility in place and operational. STAFF REQUIRED: Geologist, urban planners, EIA experts, Engineer, and Environmental health expert. 46 REFERENCES 1. Malawi Government, July 2009. The Malawi Government Gazette, Electricity Act (Cap 73:01), Electricity By-laws 2009, 3,051: Vol. XLVI No. 36, Government Press, Zomba, 24th July, 2009. 2. Malawi Government, 2008. Mzuzu City Draft Urban Structure Plan, Regional Commissioner for Physical Planning (N), Mzuzu. 3. Malawi Government, 2002. Malawi National Land Policy, 2002. Lilongwe, Malawi. 4. Malawi Government, 2002. Local Government and Rural Development, District Development Planning Handbook, 2002, Lilongwe, Malawi. 5. Malawi Government, 1998. The Local Government Act, 1998, Lilongwe. 6. Malawi Government, 1995. Mzuzu City Urban Structure Plan 1995 Regional Commissioner for Physical Planning (N) Mzuzu. 7. Malawi Government, 1988. Town and Country Planning Act, 1988. Zomba Malawi. 8. Manda M. A. Z. International Institute for Environment and Development, 2009. Water and Sanitation in Urban Malawi: Can the Millennium Development Goals be met? A Study of Informal Settlements in Three Cities, Malawi. 9. Mzuzu City Assembly, 2008. Mzuzu City Draft Socio-Economic Profile, Mzuzu. 10. National Statistical Office, September 2009. Population and Housing Census 2008, Main Report, National Statistical Office, Zomba, Malawi. 11. National Statistical Office, September 2009. Quarterly Statistical Information, National Statistical Office, Zomba, Malawi. 12. National Statistical Office, 2008. Statistical Yearbook, National Statistical Office, Zomba, Malawi. 13. National Statistical Office, 2005. Integrated Household Survey, National Statistical Office, Zomba, Malawi. 14. National Statistical Office, Malawi and ORC Macro. 2005. Malawi Demographic and Health Survey 2004, National Statistical Office, Zomba, Malawi. 15. UN-HABITAT, 2010. Malawi: Urban Housing Sector Profile, UN-HABITAT, Nairobi, Kenya. 47 ACRONYMS ADMARC AIDS CAMA CBD CBO CDC COMSIP CWP ESCOM FBO Federation HIV I.H.S LED MACRA MACRO MASAF MCC MERA MHC MP MZUNI NGO NRC NRWB NSO PREW PSUP SWOT THA UNIMA UN-HABITAT UTHA VCT Agricultural Development and Marketing Corporation Acquired Immune Deficiency Syndrome Consumer Association of Malawi Central Business District Community Based Organization Community Development Committees Community Savings and Investment Programme Communal Water Point Electricity Supply Corporation of Malawi Faith Based Organization Malawi Homeless Peoples Federation Human Immunodeficiency Virus Integrated Health Survey Local Economic Development Malawi Communications Regulatory Authority Malawi Aids Counseling and Resource Organisation Malawi Social Action Fund Mzuzu City Council Malawi Energy Regulatory Authority Malawi Housing Corporation Member of Parliament Mzuzu University Non Governmental Organization Natural resources College Northern Region Water Board National Statistical Office Priority Rehabilitation and Expansion Works Participatory Slum Upgrading Programme Strengths, Weaknesses, Opportunities and Threats Traditional Housing Areas University of Malawi United Nations Human Settlements Programme Upgraded Traditional Housing Areas Voluntary Counseling and Testing 48
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