The Iron Law of What Again? Conceptualizing Oligarchy across Organizational Forms Author(s): Darcy K. Leach Reviewed work(s): Source: Sociological Theory, Vol. 23, No. 3 (Sep., 2005), pp. 312-337 Published by: American Sociological Association Stable URL: http://www.jstor.org/stable/4148876 . Accessed: 04/09/2012 12:15 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp . JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact [email protected]. . American Sociological Association is collaborating with JSTOR to digitize, preserve and extend access to Sociological Theory. http://www.jstor.org The Iron Law of What Again? Conceptualizing Oligarchy Across Organizational Forms* DARCY K. LEACH University of Michigan The debate around Michels's "iron law of oligarchy" over the question of whether organizations inevitably become oligarchic reaches back almost a century, but the concept of oligarchy has frequently been left underspecified,and the measures that have been employed are especially inadequate for analyzing nonbureaucratically structured organizations. A conceptual model is needed that delineates what does and does not constitute oligarchy and can be applied in both bureaucratic and nonbureaucraticsettings. Definitions found in the research are inadequatefor two reasons. First, treating oligarchy solely as a feature of organizational structure neglects the possibility that a powerful elite may operate outside of the formal structure. A democratic structure is a necessary precondition, but it does not guarantee the absence of oligarchy. Second, studies that equate oligarchy with goal displacement and bureaucratic conservatism cannot account for organizations with radical goals that are nonetheless dominated by a ruling elite. This article presents a model that distinguishes between legitimate and illegitimate forms of formal and informal power to define oligarchy as a concentration of illegitimate power in the hands of an entrenchedminority. The model is intendedfor use in organizations that are nominally democratic to determine whethera formal or informal leadershiphas in fact acquired oligarchic control. By providing a common framework for tracking fluctuations in the distribution and legitimacy of both formal and informal power, it is hoped that this model will facilitate a more productive bout of research on the conditions under which variousforms of democratically structured organizations may be able to resist oligarchization. In 1911, Robert Michels summarizedhis analysis of the German Social Democratic Party with the now-famous statement: "Whoever says organization, says oligarchy" (Michels 1962:365).Though a dedicated socialist at the time, Michels neverthelessconcluded that in modern society, socialism and democracy were both structurallyimpossible--that the very principle of organization made oligarchy the inevitable result of any organized collective endeavor. Despite almost a century of scholarly debate on this question, however, there is still no consensus about whether and under what conditions Michels's claim holds true. This is due, I argue, to a lack of conceptual clarity that has its roots in Michels's original formulation of the thesis. My goal in this article is, first, to demonstrate the ways in whichexistingconceptualizationsare inadequatefor determiningwhethervarious types of organizations can be considered oligarchic, and second, to propose a conceptual *This research was carried out with support from the Horace Rackham School of Graduate Studies and the Department of Sociology, University of Michigan. Many thanks as well to Renee Anspach, Judy Brown, June Gin, Howard Kimeldorf, Richard Lempert, Mark Mizruchi, Devra Coren Moehler, Irfan Nooruddin, Millie Piazza, Francesca Polletta, Joyce Rothschild, Emilie Schmeidler, Alexander Stein, Michelle Tepper, Cihan Tugal, James L. Quinn, Jr., Mayer Zald, and anonymous reviewers for valuable comments on previous drafts of this article. Sociological Theory 23:3 September 2005 ? American Sociological Association. 1307 New YorkAvenueNW, Washington,DC 20005-4701 THE IRON LAW OF WHATAGAIN? 313 model that clarifies the theoretical threshold between democratic and oligarchic distributions of power and can be applied across organizational forms. Starting from Michels's original argument, the "iron law" thesis can be distilled into three basic claims: 1. Bureaucracy happens: Large-scale organizations in modern society will always have a rational-bureaucratic structure (i.e., a system of procedural formality, jurisdictional specialization, and hierarchical authority). This claim is based on the premise that there is an ever-increasing need for administrative efficiency, which necessitates a complex and hierarchical division of labor;1 2. If bureaucracy happens, power rises: Due to structural imperatives and aided by the supposed "incompetence" of the masses, rational-bureaucratic structure automatically concentrates power in the hands of a professional leadership, conferring upon them a monopoly of skills, knowledge, and resources; and 3. If power rises, power corrupts:Once power is concentrated, the leadership will always act to preserve its power-even when that means going against the interests of the membership-and will use undemocratic means to stifle any internal opposition that it interprets as a threat to its authority. Critics have challenged Michels on each of these three claims. The earliest and least frequent line of attack came from an orthodox Marxist position and challenged the second step of Michels's argument, the claim that power rises in a bureaucracy.2 Scholars taking this line (Hook 1933; Bukharin 1925) have argued that bureaucracy does not necessarily concentrate power, because power is not based in the technical form of organization but rather in the ownership of property.3 Thus, unless administrative bureaucrats also own the means of production, they have no real power to either defend or abuse and therefore cannot be oligarchic. By the 1950s and 1960s, another group of arguments began to appear to the effect that oligarchy may not be as inevitable as Michels claimed. Focusing on the third step in Michels's argument and arguing from a pluralist perspective, these critics accepted that bureaucracy happens and that in a bureaucracy power rises, but they questioned whether power must necessarily corrupt and posited various structural ways in which a leadership might be held accountable to the majority it is meant to represent (Edelstein 1967; Lipset et al. 1956; Gouldner 1954; Schumpeter 1950). Others concerned with accountability focused on the process of goal displacement, the tendency of entrenched leaderships to abandon the membership's original goals in favor of those that ensure organizational maintenance (Barnes 1987; Merton 1957; Sills 1957; Gusfield 1955; Selznick 1949). Several of these studies suggested that the iron law was perhaps better understood as an "aluminum tendency." In the 1980s, a few scholars began to criticize the exclusive focus in the iron law literature on formal bureaucratic .organizations (Rothschild and Whitt 1986; Breines 1980). They challenged Michels on the basis of his foundational assumption that all organizations would take on a bureaucratic structure. Even though his primary refreent, the in FromMax Weber(1958). 1Definitionof bureaucracycondensedfrom Weber's"Bureaucracy" 2Lipsetmakesthis point in his introductionto Michels,but it is also apparentin Marx'sdebateswith Bakuninduringthe last few yearsof the FirstInternational.SeeKenafick(1948)andMorris(1993)for good accountsof the Marx/Bakunindebate,especiallywith respectto theirviews on politicalversuseconomic power,the internalorganizationof the First International,and the amountof authorityto be vestedin its GeneralCouncil. 3Foran argumentthat powercan also be basedin administrativeauthority,see Dahrendorf(1959). 314 SOCIOLOGICALTHEORY German Social Democratic Party, was in fact a large-scale bureaucratic organization, Michels explicitly stated that he was talking about all types of nominally democratic organizations: "The formation of oligarchies within variousforms of democracy is the outcome of organic necessity, and consequently affects every organization" (Michels 1962:366, emphasis added). And while Michels assumed that bureaucracy was the only sustainable form of organization, he nevertheless acknowledged that if bureaucracy could be avoided, then theoretically, so could oligarchy.4 Prior to the 1970s, however, empirical research had been restricted to large-scale, bureaucratically structured membership organizations. Critics felt that the wave of workers' collectives, communes, cooperatives, and political groups born of the New Left's commitment to participatory democracy could pose a serious challenge to the iron law, yet because nonbureaucratic organizations were being perceived as disorganized rather than differently organized, these potentially exceptional cases were falling through a theoretical loophole. Whether or not Michels meant to include them, the question of the inevitability of oligarchy in the context of smaller and/or nonbureaucratically structured groups is important in its own right. It is important, first of all, because there is no reason to assume that simply by virtue of a lack of formal authority, such groups are immune to being pushed around by a domineering minority. On the contrary, they probably suffer at least as much from the malady of oligarchization as do bureaucratic organizations. Staggenborg (1988) even goes so far as to argue that oligarchy is more difficult to prevent in informal organizations due to the lack of bureaucraticconstraints on informal authority. It is an empirical question whether or not the iron law holds in nonbureaucratic settings-one that merits systematic investigation rather than dismissal on the basis of a definitional technicality. Second, examining the applicability of the iron law in nonbureaucraticsettings is important because nonbureaucraticorganizationsare nowhere near as anomalous as either Weber or Michels predicted they would become. Rather, they have become a seemingly permanent fixture in the organizational landscape. Popular interest and participation in such groups was not just a passing blip on the radar screen of the 1960s and 1970s. It neither started nor ended there. Although the Society of Friends, which was founded in the 1650s and currently has approximately 300,000 members, is probably both the largest and oldest collectivist organization in existence (Robinson 2004; Brinton 1955), the 270 kibbutzim in Israel (with 130,000 members) and the Mondragon complex of over 160 workers' collectives (with 23,000 members) in Spain are 95 and 50 years old, respectively (American-IsraeliCooperative Enterprise 2005; International Institute for Sustainable Development 2005). Today, in addition to consumer cooperatives, living communes, and workers' collectives, the use of consensus-based structuresin protest organizations refuses to die and is in fact presentlyexperiencinga resurgencein the new global justice movement (Polletta 2002, 2001). Even in the business world there is a drive toward less hierarchical,team-based structures(Rothschild 2000), although most of them lack the structuralprerequisitesto be considered truly democratic. In short, nonbureaucratic organizations would seem to be here to stay, yet there has been surprisingly little systematic analysis of the ability of such organizations to resist oligarchy. For example, the use of informal, decentralized network structures has been frequently cited as a central characteristic of the so-called new social 4This is implied throughout the book, but in his critique of anarcho-syndicalist attempts at preventing oligarchy, Michels notes that any organization that delegates authority to representatives cannot escape oligarchy:"Butwe have to ask whetherthe antidote to the oligarchicaltendenciesof organizationcan possibly be found in a method which is itself also rooted in the principleof representation" (Michels 1962:318). THE IRON LAW OF WHATAGAIN? 315 movements in western Europe (cf. Katsiaficas 1997; Rucht 1990; Gundelach 1989; Klandermans 1986; Offe 1985), and several scholars have traced the rocky history of the participatory impulse in American social movements in the last century (Polletta 2002; Epstein 1991; Breines 1982; Gerlach and Hine 1970), but the question of whether and under what conditions maintaining this structure helps individual movement organizations resist oligarchy has only barely been raised.5 The international explosion of workers' collectives in the 1970s sparked more explicit scholarly interest in this alternative organizational form (e.g., Leviatan et al. 1998; Rothschild and Whitt 1986; Jackall and Levin 1984; Gamson 1980; Johnson and Whyte 1977). But even here the focus has been more on issues of productivity and worker satisfaction than the process or inevitability of oligarchization. One important exception is Rothschild and Whitt's (1986) study of five workers' collectives that had "collectivistdemocratic" organizational structures. The central characteristic of a collectivistdemocratic structure is its lack of formal hierarchy; decision-making authority rests with the group as a whole rather than being delegated. Rothschild and Whitt outlined a number of dilemmas that inhibited the ability of these organizations to sustain the collectivist form, but they did not actually evaluate whether or not the groups had become oligarchic. Although Rothschild and Whitt explicitly opened the door to this important line of inquiry, research on the question of oligarchy in collectivist organizations has made little progress since then. The reason for this is that once we begin looking at a broader range of organizational types, we encounter increasingly difficult problems with the concept of oligarchy itself.6 It is difficult enough to determine whether or not an oligarchy exists in a standard bureaucratic setting; it is even more complicated in collectivist organizations where there is no one officially in power. For example, how does one ascertain the presence of an oligarchy in an organization where every individual has the right of veto? How do we determine whether or not an informal elite is nevertheless exercising oligarchic control? Should not the same conceptual standard be used for all the "various forms of democracy" Michels claimed were subject to his iron law? Research settings for investigating oligarchy thus far have ranged from triads of friends to workers' collectives, from informal social movement groups to formal NGOs, and from trade unions to nation-states. As it stands, however, different measures have been used from one context to the next-often without the choice being explicitly stated or defended. In truth, there has never been agreement on what constitutes either the fulfillment or the negation of Michels's thesis-in any setting. As Schmidt (1973:10) noted: "Since Plato and Aristotle, most writers who discuss oligarchy fail to define the concept, apparently because they assume the word is understood in the light of its Greek etymology (the rule of a few). Michels also fails to offer a formal definition..." 5Whilethese Americanscholarshave all noted the use of decentralizedparticipatorystructuresin social movementsand discussedthe difficultiessuch groups frequentlyencounter,none have systematically evaluatedthe circumstancesunderwhichthe use of this structurediscouragesan oligarchicconcentration of power.Similarlyin Europe,Rucht(1999, 1996,1990),Roth (1997),Haunss(2000),and Gundelach(1989) have acknowledgedthe nonbureaucratic structuresof NSMs and discussedtheir ideologicaljustifications. Of these, Haunss (2000) went so far as to delineate internallines of conflict in "basisdemokratische" organizations, but only Rucht (1999) has empirically examined whether they resist oligarchy. Unfortunately,he did not operationalizeit as a distributionof power. withinand amonggrassroots 6Forexample,Fisher's(1994)veryinterestingdiscussionof power-relations NGOs and theirsupportof organizationsin the thirdworlddefinesoligarchyas "oneor morememberswho assumecontrolat the expenseof othermembers,"but does not specifywhat constitutescontrol, nor is it clearwhatkind of organizationalstructurehergroupshave otherthanthat somearemembershiporganizations and some are not and that they are locallybased. 316 SOCIOLOGICALTHEORY Early students of oligarchy made progress on the basis of common-sense measures that were derived from Michels's argument and seemed to fit the assumed bureaucratic context. Since scholars have begun examining a broader range of organizational forms, however, existing conceptual tools have proved inadequate. Measures that have been employed in bureaucraticsettings are not directly transferableto nonbureaucraticsettings, and measures employed (implicitly or explicitly) in nonbureaucraticsettings have offered no way to distinguish between a minority that is merely persuasive and one that is oligarchic. In the end, we are left with a collection of findings that cannot be integrated into a more general theory because they are too often looking for different things and using different yardsticks. In short, the organizational landscape has diversifiedover the last severaldecades, and this diversitycalls for a conceptualizationof oligarchythat can be operationalized in a comparable way across organizational settings. In what follows I will begin by discussing the two ways scholars have generally conceptualized organizational oligarchy-treating it either as a feature of organizational structure or as a policy orientation, conflated with the process of goal displacement-and show that both of these approaches are inadequate for analyzing the informal authority structures found in nonbureaucratic organizations. I will then argue that oligarchy is best understood as a particular distribution of illegitimate power that has become entrenched over time. To illustrate and justify this definition, I will present a model that allows for the possibility that both formal and informal authority can become oligarchic, while distinguishing between an oligarchic elite and a legitimately authoritative or influential minority. On the basis of this model, I briefly discuss three situations in organizational life that are often taken as indicators of oligarchy: lack of leadership turnover, minority control of resources, and low levels of participation in governance. These conditions frequently either facilitate or are symptoms of minority dominance, and as such, they should be examined in any empirical study of the iron law, but I will argue that they are not, on their own, necessarily indicative of oligarchic control. It is important to note that the model presented here is intended to help determine whether various forms of nominally democratic organizations in fact have a democratic distribution of power. While I will argue in the next section that a democratic structure is not sufficient to show a lack of oligarchy, it is certainly a necessary component. Thus, organizations that do not have some kind of democratic structure can be eliminated as possible counterexamples to the iron law from the start. By a democratic structure I mean, minimally speaking, one that includes structural mechanisms that place ultimate governing authority in the hands of the organization's membership-either through direct participation in all important decisions or indirectly through the election of representatives-as well as structural protections for the minority and checks on the power of elected representatives, where they exist. There are, of course, a range of democratic forms that fit these criteria. For the purposes of this article, I will divide them somewhat crudely into two categories: those with a formally hierarchical authority structure (i.e., representative democracies) and those without any formal hierarchy, in which everyone in principle has an equal right to participate directly in decision making (i.e., collectivist democracies). Generally speaking, there are two steps that must be taken to show that oligarchy has been avoided: first, one must show that the majority is not structurally prevented from ruling-that is, that the group has a democratic structure of one kind or another. Second, one must show that within this structure, power is in fact distributed broadly enough that no minority (formal or informal) can effectively maintain ruling control. The model presented here is meant as an aid in this second step. THE IRON LAW OF WHATAGAIN? 317 DEFINITIONAL PROBLEMS IN THE LITERATURE ON OLIGARCHY Etymologically, oligarchy means simply "the rule of the few." That may be a fine place to start, but it leaves a host of complex questions unanswered. For example, what exactly do we mean by "rule"? What must "the few" do to be considered oligarchic? Must they hold formal office or can they work behind the scenes? Do they have to be coercive and actively suppress dissent or can they simply be persuasive and get people to go along with them out of respect for their competence or charismatic appeal? Is there a difference between "ruling" and "leading"? If so, is it the exercise of "power" as opposed to "influence" that differentiates the two? Or are power and influence both commodities that may be employed by democrats and oligarchs alike? Is it simply having a certain amount of power and influence that makes a minority oligarchic (in which case, how much is necessary and how can they be measured?), or is it a matter of how they are exercised, or both? Though definitions of oligarchy are often left implicit or underspecified, one can discern two general approaches to the concept in the iron law literature. The most common approach has been to treat oligarchy in purely structural terms-that is, as a feature of the formal authority structure (Schmidt 1973; Stone 1972; Zald and Ash 1966; Michels 1962; Lipset et al. 1956; Lipset 1952). Lipset, Trow, and Coleman (1956), for example, characterize oligarchy as a one-party political system where "one group, which controls the administration, usually retains power indefinitely, rarely faces organized opposition, and when faced with such opposition often resorts to undemocratic procedures to eliminate it." Arguing from a pluralist perspective, they imply that the establishment of a two-party system is a sufficient safeguard against oligarchic tendencies, and their evaluation of the International Typographical Union focused on explaining how this union managed to sustain such a system of organized opposition. "Democracy," they argue, "in large measure rests on the fact that no one group is able to secure such a basis of power and command over the total allegiance of a majority of the population that it can effectively suppress or deny the claims of groups it opposes." At the abstract level, this definition does treat democracy (and by implication, oligarchy as well) as a distribution of power-an oligarchy being essentially any minority with enough power to suppress dissent. The problem is that power is only operationalized in structural terms. As is clear from the following statement, holding elected office is the only "basis of power" with which Lipset and his colleagues are concerned: At the head of most private organizations stands a small group of men most of whom have held high office in the organization's government for a long time, and whose tenure and control is rarely threatened by a serious organized internal opposition. In such organizations, regardless of whether the membership has the nominal right to control through regular elections or conventions, the real and often permanent power rests with the men who hold the highest positions. While lack of turnover in elected office is certainly one indicator that an oligarchy likely exists, there are two problems with defining oligarchy solely in these terms. First of all, it ignores the possibility that an oligarchy might have an informal basis of power, deriving from something other than the delegation of legitimate authority. Whether or not one agrees with the elitist model of American society, it is certainly plausible that a powerful elite could constitute an oligarchy, without necessarily serving as elected officials in the political apparatus (Domhoff 1998, 1983; Mills 318 SOCIOLOGICALTHEORY 1956). In fact, in historical case studies of oligarchies, especially at the national level, the term is routinely understood precisely in nonpolitical terms-as an economic or cultural elite governing without formal political power (Whitney 2001; Dosal 1995;Ramseyer and Rosenbluth 1995; Hammer 1986; Clark 1977; Alba 1968; Wertenbaker 1947). It is an empirical question whether or not power based on economic wealth, kinship ties, military strength, or access to information-to name just a few possibilities-might become concentrated enough to make oligarchs of those wielding it, but the question can only be investigatedif our conceptual definition allows for the possibility of an informal oligarchy. Second, because it only considers formal power, a purely structural definition of oligarchy cannot be applied to directly democratic organizations that have no formal delegation of decision-making authority. Lipset, Trow, and Coleman's study, for example, makes the existence of a two-party electoral system a prerequisite of democracy. If we start from that premise, how do we evaluate collectivist-democratic organizations, which have no elected leaders but instead have a structure that gives each individual the right to both participate in and veto any decision that affects them? If a minority has to have formal authority to be oligarchic, then we would have to conclude that collectivist organizations are never oligarchic, because no one has formal authority over anyone else. Such a position privileges the role of structure in determining the ultimate distribution of power in an organization, to the exclusion of any other social or cultural bases of power. That kind of determinism is simply not tenable, especially in light of the range of outcomes documented in the literature. At the opposite extreme, some have implied that collectivist organizations are always oligarchic (Staggenborg 1988; Freeman 1975), arguing that without the constraints that bureaucracy places on informal power, a "tyranny of structurelessness" results in which a minority with greater status will always come to dominate the group. In their more systematic investigation of this question, however, Rothschild and Whitt (1986) make the more reasonable claim that, in fact, collectivist organizations are neither always successful nor are they never successful in maintaining a directly participatory form of democracy. Although Rothschild and Whitt did not apply any formal test to determine whether or not their groups were oligarchic, their analysis clearly showed variation in the groups' ability to maintain this form of democracy. In short, just as we cannot assume that groups without a formal authority structure automatically avoid oligarchy, we also cannot assume that oligarchs always hold positions of official power. Any definition, therefore, that predicates oligarchic power on formal office holding is useless for the analysis of collectivist-democratic groups and will lead us to miss informal oligarchies even in bureaucratic settings. A second approach to the concept of oligarchy has been to focus on Michels's supposed claim that organization also inevitably leads to conservatism through a process of goal displacement (Voss and Sherman 2000; Rucht 1999; Barnes 1987; Fox and Arquitt 1981; Swerdlow 1973; Merton 1957; Sills 1957; Gusfield 1955; Selznick 1949, 1943; Kopald 1924). While it is of course interesting to ask under what conditions organizations that start out with radical goals become more conservative over time-and clearly this process is often related to oligarchizationasking why an organization changes its goals is not the same thing as asking how many are ruling it. Unfortunately, scholars have too often conflated the two, even to the extent of treating goal displacement as if it were an indicator of oligarchy, such that if goals change, we can assume oligarchy and if goals do not change, we can assume democracy. Not only is this a misreading of Michels's original argument, but it implies that organizations with radical goals are somehow immune to oligarchic rule, a position that is both theoretically and historically unsupportable. THE IRON LAW OF WHATAGAIN? 319 In his chapter on "The Conservative Basis of Organization,"Michels argues that what keeps oligarchic political parties from maintaining revolutionary aims is the fact that the "natureof party" is "the endeavor to organize the masses upon the vastest scale imaginable." This endeavor constitutes a vital interest as soon as a party begins to engage in parliamentary politics, because "every decline in membership and every loss in voting strength diminishes its political prestige." Thus, "[t]o avoid alarming [potential new members], who are still outside the ideal worlds of socialism or democracy, the pursuit of a policy based on strict principleis shunned"(Michels 1962:334-35). His argumentwas not that oligarchy is the same thing as conservatism, nor even that it always necessarily leads to conservatism. His argumentwas that in certain bureaucraticorganizations where the survival of the organization depends on it maximizing its membership, the leadership, having once become oligarchic, would use its power opportunistically to move the organization in whatever direction is likely to attract the most members. This means that even in membership-maximizing organizations, while goal displacement may often be a result of oligarchization, it is not an automatic result, nor is it clear that the change in goals would necessarily be in a conservative direction. As Zald and Ash (1966) pointed out, we cannot assume that the rank and file is always more radical than an organization's leaders. Where the reverse is true-where the leadership is more radical than its current membership-member apathy and oligarchic tendencies should result in the leadership pushing the organization in a more radical direction. Michels also acknowledged this possibility. Speaking of political parties he said: "The interests of the body of employees are always conservative, and in a given political situation these interests may dictate a defensive and even a reactionary policy when the interests of the working class demand a bold and aggressive policy; in other cases, although these are very rare, the roles may be reversed"(Michels 1962:353, emphasis added). Note the distinction between "conservative" in the original sense of wanting to conserve what one has and its current political connotation, for which he uses the terms "defensive" and "reactionary." Those with power are always conservative in the sense that they have an interest in conserving their power, but where conservation of power depends on maintaining a mass membership, the avowed goals of the organization will take on whatever political content is most likely to attract more members. To take a recent empirical example, this is exactly what appears to have happened in the "revitalized" union locals studied by Voss and Sherman (2000). Although the article is entitled "Breaking the Iron Law of Oligarchy," the dependent variable on which the authors focus has little to do with the amount of democratic control exercised by rank-and-file union members. Rather, "breaking the iron law" is operationalized in terms of how radical or conservative the unions' policies were: specifically, the degree to which the unions had reversed the trend of "bureaucratic conservatism" by making a policy shift from a "service model" to a more radical "organizing model" of trade unionism. A local was considered to have broken the iron law if it adopted the "use of confrontational tactics in the pursuit of radical goals" (2000:304). If this policy shift had been something the membership had wanted, one could well argue that taking on an organizing model indicated a reversal of oligarchization, especially because the change was often accompanied by a turnover in leadership. But in fact, as the authors note, what differentiated "fully" from "partially revitalized" locals was that (a) the leaders in the fully revitalized locals interpreted actual or potential membership decline as a vital threat that required a stronger commitment to organizing-that is, it was a lack of membership, not a lack of membership control, that led to the change, and (b) the leaders in the fully revitalized 320 SOCIOLOGICALTHEORY locals were successful in "overcoming member and staff resistance" to the change (2000:320). In other words, what Voss and Sherman interpret as a reversal of oligarchization is a situation where the leadership (a minority) successfully pushes through a top-down initiative against the active resistance of the membership because it sees the survival of the organization threatened by shrinking membership rolls. Far from constituting a refutation of the iron law, this case would seem to represent a quintessential example of oligarchy in action-a perfect illustration of how even supposedly radical organizations can become oligarchic, given that they are bureaucratically structured, dependent on membership growth for their survival, and face a pool of potential members who might be attracted by a more radical stance. In short, conflating oligarchy and goal displacement can blind us to the ways in which oligarchic radicalism can sometimes masquerade as democracy. Radicalism is not the opposite of oligarchy, democracy is. And our operationalization of the concept must reflect that fact.7 A further problem is that if we fall into the trap of conflating bureaucraticconservatism with oligarchy and thereby radicalism with democracy, it leads us to gloss over the deeper question underlying Michels's analysis: the question of the appropriate relationship between means and ends, and the effectiveness of parliamentary strategies for realizing revolutionary goals. Michels's study of the German Social Democratic Party was largely a critique of the parliamentary politics and vanguardist political strategy practiced by the socialists of his day, who, in claiming to represent the emancipatory interests of "the masses," inevitably felt justified in repressing dissent within their own ranks. Debate over this question has been an especially prominent feature of leftist politics over the last half-century. Concerns over vanguardism and oligarchy were at the heart of the New Left's embrace of participatory democracy and their ambivalence over the organizational style of the "Old Left," they have been a central justification for the extra-parliamentarystance of many of the so-called New Social Movements in the postwar era (cf. Katsiaficas 1997; Epstein 1991; Breines 1982, 1980), and they played a central role in the factionalization of the German Green Party (cf. Markovits and Gorski 1993; Spretnak and Capra 1986). Social scientists have paid relatively little attention to the vexing empirical question of how effective parliamentaryversus extra-parliamentary strategies can be in accomplishing the kind of revolutionary change that does more than replace one oligarchy with another. If we imagine that all it takes to avoid oligarchy is to remain committed to a radical agenda, no matter how undemocratic the "revolutionary" leadership might be, we bypass the question at the very heart of Michels's work and, indeed, at the very heart of much of activist history since then. 7Onecould argue that as the union leaders'goal was to organizelow-paidserviceworkers,consisting by unionsand particularly mostlyof womenand peopleof color, who are traditionallyun(der)represented oppressedin the societygenerally,that the leadershipwas not reallybeingoligarchic,butsimplyresponding to the interestsof a broaderconstituency.Shouldwe not take the structuresof powerin the largersociety that necessarilyaffectthe choicesand goals of the organization'sleadershipinto accountwhenaddressing the question of oligarchy?It is certainlytrue that externalforces and structuralinequalitiesaffect the processof oligarchization,and they are consequentlyrelevantto any investigationof the conditionsunder which oligarchy arises, but our task here is first to define and operationalize oligarchy so that we can determine whether one has emerged. It is politically tempting to think of the "membership"of an organization as including all those who are affected by its decisions. But if we want to use that move to acquit the leadershipof oligarchicpracticeswhen it overridesits actualmembership'swishes,then we wouldhave to show that everyonein the largergroupis entitledto participatein the decisionmakingof the organization, or we cannotverywellclaimthatit is democratic.To claimthatan organizationhas avoidedoligarchy,one mustat the veryminimumbe able to show thatthosewithinit areentitledto participatein the governingof the organizationin some way. Whilelooking to the largercontextis importantfor understanding whyan organizationhas or has not avoidedoligarchy,in assessingwhetherit has done so, it is in fact necessaryto isolatethe internalpowerdynamicsof the organizationfrom those of the largersociety. THE IRON LAW OF WHATAGAIN? 321 To avoid these sources of confusion and to find a standard that can be applied across different organizational structures, I propose that instead of seeing oligarchy as a feature of structure or equating it with bureaucratic conservatism, we conceive of both oligarchy and democracy as particular distributions of power. Such a definition, however, requires careful attention to several issues regarding the concept of power, which is the topic to which we turn in the next section. OLIGARCHY AS ENTRENCHED, ILLEGITIMATE POWER On the basis of the discussion above, let us take as a relevant starting point the fact that power in bureaucratic organizations is for the most part formally held, whereas in nonbureaucratic organizations, power still exists, of course, but it is exclusively informally held because there are no formally appointed or elected officials. Furthermore, let us begin with the assumption that while inequality of one kind or another is ubiquitous, not every form or degree of inequality is oligarchic. With that in mind, I submit that an adequate model of oligarchy must help us to make three separate determinations: it must help us to determine (1) what kind of power a minority must have, (2) how much power it must have, and (3) in what manner that power must be wielded, for one to conclude that the organization is oligarchic. With respect to the first of these determinations, I would argue that a distinction between formal and informal power is necessary, as both kinds of power can become oligarchic, and without this distinction, as should have become clear from the discussion above, nonbureaucratically structured organizations tend to fall through the cracks of our analysis. At the same time, we need a distinction between oligarchic and nonoligarchic uses of both formal and informal power. In some ways, this is more difficult to do with respect to informal power. Consider the situation in a nonbureaucratic, collectivist organization where someone comes up with an idea that is then supported with persuasive arguments by a few others. The rest of the group then decides that it agrees with these arguments, and the idea is adopted. Would we call that oligarchic simply because a minority convinced the others to go along? Probably not. It is no doubt safe to say that there are inequalities of status and influence in every group or organization. Yet, one would not call an organization oligarchic just because some people have a bit more credibility than others. If we did, we would have to conclude that oligarchy is inherent in any gathering of two or more people, however brief their association, at which point both democracy and oligarchy would cease to be meaningful concepts.8 Exerting influence is not the same thing as ruling. Nor is exercising authority-not all formal power is oligarchic. For example, when elected officials in bureaucratic organizations make decisions that lie within the scope of their job description, we certainly would not consider them to be acting in an oligarchic fashion. But if inequality does not automatically indicate an oligarchic distribution of power, we must find an upper limit to how disproportionate the distribution of either formal or informal power can be before they become oligarchic. At some point, formal authority exceeds the bounds of what we would consider proper in a democratic society or organization, either because one has too much of it or because of the way one uses it. Similarly, we can certainly imagine a situation in which informal influence has become so concentrated that we would no longer think of it as democratic. But where is the boundary between the two? How do we differentiate 5In their experimental study of access to information in triads, however, Katovich et al. (1981) did actually treat any inequality of influence as oligarchic. 322 SOCIOLOGICALTHEORY empirically between a persuasive minority and a manipulative one or between an authoritative minority and a coercive one? In sum, if we want to be able to identify an oligarchic minority in nonbureaucratic organizations, we need to distinguish between formal and informal power, and if we want to be able to identify an oligarchic minority in any supposedly democratic organization, we need to distinguish between legitimate and illegitimate power, be it formal or informal in nature. In sociological and political theories of power, there is a tendency to speak of power as synonymous with causality itself-as the ability to bring about any kind of change in someone else's behavior-and to subsume all forms of interactional outcomes under this rubric.9 As Isaac (1987) notes, voluntarist models of power, including all participants in the "three faces of power" debate, share this view of power as a property of interaction between strategic individuals, such that whenever person A causes person B to do, see, or feel anything, A has exercised power over B.10 Similarly, Foucault's (1976) postmodernist conception, while rejecting the totalizing approach of the voluntarists in favor of the analysis of "micropower," nevertheless finds the operation of power in virtually every social encounter. Both of these perspectives tend to lump together such varied phenomena as influence, authority, manipulation, coercion, force, extortion, persuasion, and the simple provision of information, as undifferentiated subcategories of power. Such a move ignores the important fact that some of these kinds of power are easier to resist than others, some are more normatively acceptable than others, and some are nearly egalitarian forms of social interaction that are part and parcel of our everyday negotiation and construction of reality. In short, some kinds of power are likely to be indicative of oligarchic rule, while others are perfectly compatible with democracy. The idea that "power is everywhere" gets the important point across that a number of behaviors short of outright force can be difficult to resist. It also mitigates against the tendency to "blame the victim" in situations where domination takes less overt forms. But without clarifying the qualitative and quantitative differences between these various phenomena, a totalizing notion of power cannot help us determine when power becomes oligarchic. More useful, especially for analyzing power in nonbureaucraticorganizations, is the literature in social psychology, where power and influence have long been treated as conceptually distinct, and the relationship between coercion and compliance on the one hand and persuasion and conversion on the other has been a long-standing subject of inquiry.Interestingly,however, this literatureis generallyconcernedwith majority"power" (securingminority compliance) and minority "influence"(leading to majorityconversion). There is almost no mention of minority power." Thus, while many of their conceptual distinctions will be of use here, social psychologists have also not developed a model for understandinga minority powerful enough to exert oligarchiccontrol. Table I is an attempt to integrate relevant aspects of these bodies of work by teasing out the distinctions between formal and informal power (authority and influence) and applying the concept of legitimacy to both in a way that allows us to map the various is perhapsan exception.Althoughhe treatsinfluenceas a discursiveformof power,he also 9Wartenberg claimsthat someformsof influenceinvolvethe use of powerwhereothersdo not. His definitionof influence:"An agent A influencesanotheragent B if and only if A communicativelyinteractswith B in in a fundamentalmanner" such a way that, as a result,B altershis assessmentof his action-environment (1990:105). 'See Dahl (1957), Bachrachand Baratz(1970), and Lukes (1974) for the debate over the various "faces"of power,and Isaac (1987)for a critiqueand the proposalof a structuralalternative. "For a good reviewof this literature,see Turner(1991).For an earlyapproachto powerand influence, see Raven(1965),and see Moscovici(1976)for an influentialcritiquethat is still widelyaccepted.See also Ng (1980) for an attemptto integratethe social psychologyliteratureon power with scholarshipon the subject in political science and philosophy. Table 1. Legitimate and Illegitimate Forms of Formal and Informal Power Formal Power Legitimate Authority. exercised by: officeholders w/delegated decision-making authority. Infor Influence. exercised by: non-officehold norms to exert disproportio delegated decision-making a how exercised. making and enforcing decisions in keeping how exercised: use of logica non-material rewards. with formal mandate. majority goes along. willingly, because they recognize the majority goes along. willing (private acceptance/convers authority as legitimate and have consented to its approval or acceptance (soc delegation. Illegitimate Coercion: exercised by: improperly-appointed officeholders or nonofficeholders who do not have delegated authority to make and enforce decisions. Manipulation: exercised by. non-officehold disproportionate influence w entrusted with that right by includes: use of material sanctions/rewards (money, jobs, physical harm...) without or beyond the scope of formal mandate. includes: emotional or cover agenda setting, withholding non-material sanctions (ridi majority goes along: either u majority goes along: grudgingly, not because they agree or feel authority is legitimate, but simply to win material are unaware of deceit) or u rewards or avoid material sanctions (public compliance). want to avoid non-material 324 SOCIOLOGICALTHEORY conceptions of power found in the literature onto the grid and draw a meaningful boundary between democracy and oligarchy. While I will offer a brief rationale for my choices, a thorough theoretical defense of this model within the context of each of the debates from which it draws is beyond the scope of this article. My goal here is primarily to explain the conceptual framework and then demonstrate its utility in determining whether a democratically structured organization actually has a democratic distribution of power, or whether, despite its structure, it is in fact dominated by an oligarchic elite. The model starts with the Weberian concept of legitimacy and his definition of formal authority as legitimate power (Weber 1958). Building on that, I sought to create a 2 x 2 conceptual matrix that distinguishes between legitimate and illegitimate forms of both formal and informal power, based on the idea that neither formal nor informal powers are necessarily or intrinsically oligarchic but that both can become so. Authority Versus Influence The matrix begins with the distinction between formal and informal power, where formal power is the ability to make and enforce decisions-with "enforcing decisions" conceived broadly to include the ability to change a person's action environment through the distribution of material rewards and sanctions-and informal power is the ability to affect decisions by changing others' assessment of their action environment, including the use of nonmaterial rewards and sanctions. Following Weber, I have categorized formal legitimate power as authority. Legitimate informal power I define as influence. A person with legitimate authority is anyone to whom the group has formally delegated the right to make and enforce decisions, and a person with legitimate influence is anyone to whom the group has informally granted the right to disproportionately affect decisions by virtue of their higher status in the group, but does not include the right to make and enforce decisions. In their legitimate forms, both formal and informal power are bestowed on the leadership and consented to by the group, but whereas a formal leadership will always hold office and may often legitimately exercise influence as well as authority (influence decisions as well make and enforce them), an informal leadership may or may not occupy a particular office or position but in either case may only influence decisions and may not itself make or enforce them. Among officeholders, then, the distinction between authority and influence in this model rests upon whether their office affords them the right to legitimately make and enforce decisions or merely to have disproportionate influence over decisions.'2 As we will see, illegitimate power, whether formal or informal, may be exercised by officeholders and non-officeholders alike. Legitimacy Versus Illegitimacy Whereas legitimate formal power is called authority and legitimate informal power is called influence, the corresponding illegitimate forms of power in this model are coercion and manipulation. Before going any further, however, a point of contention between political philosophers and social scientists with respect to the concept of legitimacy should be briefly addressed. The debate has to do with whether legitimacy influenceI mean more influencethan any othergiven person.A proportionate 12By "disproportionate" amountof influencewould be an equal share,i.e., proportionateto the fractionof the group whichthat would be anythingmore than that. personmakesup, and disproportionate THE IRON LAW OF WHAT AGAIN? 325 can be discerned with reference to certain universal and objective criteria or whether the legitimacy of a system is always and necessarily context dependent, such that, as Weber maintained, power is legitimate if and only if the people subjected to that power believe it to be (Weber 1956:23, 157, 659).13 Beetham (1991) tries to split the difference by defining legitimacy as follows: "Where power is acquired and exercised according to justifiable rules, and with evidence of consent, we call it rightful or legitimate" (Beetham 1991:3). Despite his attempt to distance himself, Beetham's definition is actually very similar to Weber's by virtue of his own insistence on subjective criteria. There must be justifiable rules, but it is important to ask: Justifiable according to whom? I would maintain that while one can certainly discern continuities and broad consensus as to the standards of legitimacy in certain kinds of governed bodies, the specific kinds of behavior that constitute legitimate and illegitimate means of exercising authority are nevertheless not universal and have varied in different historical settings. Those of us looking into another system from the outside or looking back from the present will not see the system of power from the same perspective or through the lens of the same cultural values of those who live(d) within it, so what seems illegitimate to us may well have been considered legitimate in that system. Ultimately, it is those who are subject to any particular system of power who must be the final arbiters of its legitimacy, whatever criteria they may use to make that determination. At the same time, there is no reason not to incorporate, as hypothetical starting points, standards of legitimacy that seem to be broadly accepted in the particular type of organized body under investigation.14 With that in mind, the discussion of legitimacy in this model is based on three claims that are relevant in the context of democratically structured organizations. First, legitimacy follows from the consent of either the governed (in the case of formal authority) or the led (as we might call it in the case of informal influence). As will be 13Partof the difficultyis that the two disciplineshave differentobjectivesin theirstudyof legitimacyand are not alwaysclear about that fact. Wherepoliticalphilosophersare concernedwith the normativeand ethicalquestionsof whatshouldbe consideredlegitimatein a just society,social scientistsare engagedin an explanatoryprojectto discernwhat is consideredlegitimatein differentcontexts,whatcauseslegitimacyto wax and wane, and its consequencesfor political stability(See Zelditch[2001]for a concise conceptual review).Weber'sdefinitionof legitimacyas "thebelief in legitimacy"is the most frequentlyused among socialscientists,and sincethe task at handis explanatoryratherthannormativein nature,I startfromthere as well. Weberheld that as collectivitiesgrow in size and complexity,neitherpure power nor "bought" power (maintainedthroughmaterialincentives)are sustainablewithout some voluntarybasis of loyalty. Thus, he claimedthat poweris legitimateonly whereit is seen to be legitimate(als legitimangesehen)by those subjectedto it and arguedthat societies have historicallyfound power legitimatebased first on traditional,then charismatic,and finally,legal-rationalgrounds(Weber[1918]1978).Variouscriticshave taken issue with Weber'sdefinition,claiming that by reducinglegitimacyto a belief, he negates the possibilityof judginglegitimacyaccordingto rational,objectivecriteria(Schaar1970;Pitkin 1972),that the definitionleavesno roomfor moraljudgmentGrafstein1981,that it providesno meansof determining why people find power legitimatein one context and not another(Beetham1991), and that legitimacy dependsmore on the authorizationof otherpowerholdersthan the consentof the governed(Stinchcombe 1968).I addressthe first two of these in the body of the article.Stinchcombe'sposition, that power is legitimatewhen it can "callupon centersof power,especiallythe armedforces"to back up its claim, "in sucha fashionthat the powercan alwaysovercomeopposition"(1968:160)seemsto resemblethe simpleuse of coercive power more than the securing of a voluntary basis of loyalty. Nor does Beetham's critique seem justified,becausedefininglegitimacyas a belief in legitimacyin no way precludesinvestigatingpeople's reasonsfor theirbelief.In fact, Beetham'sdefinitiondoes not differsubstantiallyfromWeber'sas muchas it offersa usefulway of operationalizing it. 14To be morespecific,becauseI am claimingthat legitimacyis a collectivedesignation,the way in whichI have chosen to map the differentforms of power and influencefrom the literatureonto this model is a of standardsof legitimacythat are broadlyacceptedin Western-styleliberal reflectionof my understanding democraticpoliticalculturewith respectto democraticallystructuredorganizations.They should not be takenas a statementof any universalstandardof legitimacy.In any studyusingthis model,these standards should be empiricallyderivedaccordingto the values and beliefs of the membersof the organization(s) beingstudied. 326 SOCIOLOGICALTHEORY discussed in more detail below, defining legitimacy in subjective terms means that there must be evidence of consent if one is to maintain that a particular leadership is wielding legitimate authority or influence as, conversely, there must be evidence of resistance to claim that power is being wielded illegitimately. Second, legitimacy is a threefold designation, establishing (a) who may exercise power (be it formal or informal), (b) the scope of that power, in terms of the people and areas of social life that will fall within its jurisdiction, and (c) the means that are acceptable for them to use in exercising it. Third, in organizations that are nominally democratic and have a formally democratic structure, legitimacy is closely related to democracy: practices that are seen as undemocratic are generally seen as illegitimate and those that are seen as legitimate are frequently justified by reference to their being democratic.15 Proceeding from these claims, the important criterion for legitimate formal authority is that the leaders are formally granted by the group the right to make and enforce decisions. In democratically structured organizations with a bureaucratic structure, this generally means that the leaders are formally elected. In Weber's terms, this is primarily a legal-rational form of legitimate authority, although a particular leadership may also enjoy a degree of traditional or charismatic authority as well. In collectivist organizations, on the other hand, where there is no formal authority because no one has the right to make decisions for the group, legitimacy is often conferred on the basis of what Weber refers to as value rationality. As Rothschild and Whitt (1986) note, what commands respect in collectivist groups is more an ethic than a set of formal rules; it is adherence to a set of substantive principles that reflect the value system of the group. Those who best exemplify and act according to those values earn the respect of the group and are thereby granted the right, as expressed in group norms, to exert disproportionate influence. This is what I have categorized as legitimate informal power. Both authority and influence can become illegitimate forms of power. Again, the exact location of the threshold is culturally contingent but, generally speaking, it is crossed whenever formal or informal power is wielded by someone who has not been given that right by the group (illegitimate person), or when a person with legitimate power either exceeds the scope of that power (illegitimate jurisdiction) or exercises it in a manner that has not been sanctioned by the group (illegitimate means). Thus, a situation of illegitimate authority is either when decisions are made or enforced by people who have not been granted that formal power, or when those who do have legitimate authority either overstep their jurisdiction or use means that are not officially sanctioned to squelch dissent or maintain their positions. Similarly, a sense of illegitimate influence would arise when (a) decisions are disproportionately influenced by people who are not considered to have that right by the group, or (b) when those who do have that right exceed the scope of their mandate, either by usurping decision-making power or by using means that are not considered appropriate to 15Thisof courseis not the case in all organizations.For example,in businessfirms,wherethe CEO is generallynot elected by the workersand oligarchyis built into the structureof the organization,the structure itself and those in leadership positions within it are nevertheless generally considered legitimate by those subjected to their authority. And as Enron and other recent corporate scandals illustrate, the leadersof such organizationscan also act in ways that are consideredillegitimateby stakeholderssuchas workers,unions,stockholders,the SEC, and the broadercommunity.Althoughit is beyondthe scope of this article,it wouldbe interestingto explore whetherthe move fromlegitimateto illegitimateusesof power in structuraloligarchiesmirrorsthe processof oligarchizationin nominallydemocraticorganizations.At present,however,our concernwith legitimacyhas more to do with its role as a step towardoligarchyin structurally democratic organizations, rather than the role it plays in organizations that are already structurally oligarchic. THE IRON LAW OF WHAT AGAIN? 327 affect decisions.16 Another way of saying this is that authority becomes illegitimate when it becomes coercive, and influence becomes illegitimate when it becomes manipulative. 17 The Three Faces of Power So far, I have explained the distinctions drawn in this model in very abstract terms. But what kinds of behavior are involved in the exercise of legitimate and illegitimateauthority and influence?If we want to determinewhether or not an oligarchy exists in a particular setting, we need some kind of behavioral way to measure the distribution of both formal and informal power and to ascertainits legitimacy. To that end, it may be helpful to map onto the presentmodel measuresfrom the political science debate on power-the so-called three faces of power debate. The straightforwarddecision-making power emphasized by Dahl (1968, 1957) is categorized here as formal power. This may be of the legitimate or illegitimate kind, because we have defined formal power as the ability (and the right, in the case of authority) to make and/or enforce decisions that affect other people. Both the second and third faces of power would fall into the category of informal power. The agenda-setting ability to make sure that certain threatening issues never come up for discussion-Bachrach and Baratz's (1970, 1963, 1962) second face of power, which they call the power of nondecision-as well as the intentional withholding of information that, were it available to the rank and file, would likely lead to an undesirable outcome for the elite, are both ways of manipulating people's assessment of their action environment. Insofar as such means of affecting decisions are not generally sanctioned by the majority, they would be considered manipulation, or an illegitimate use of informal power, even if it were done by someone who also had formal power. With respect to the third face of power, Lukes (1974:23) claims that it is "the supreme exercise of power to get another or others to have the desires you want them to have-that is, to secure their compliance by controlling their thoughts and desires." I would argue, however, that the ability to change peoples' preferences, to shape the values that guide the decisions of a community, is not power in the authoritative or coercive sense, but influence, which, depending on the means employed and the normative context, may be considered legitimate. Lukes holds that whenever A affects B in a way that is contrary to B's "real interests"--even if neither A nor B believe there to be a conflict of interest-then A has power over B. The problem with this perspective is, first of all, that if none of the actors believe their interests to be conflicting, then there is no way of knowing whether or not they are in fact 16Groups may have differentnormsregardinghow to indicatewhen they feel this line has been crossed. Ridgewayand Berger'stheoryof statusorders,whichdealswith the legitimacyof socialinfluencein small informalgroups,found that explicitconsent("strongvalidation")is usuallynot necessaryto indicatethat the exerciseof influenceis consideredlegitimate.Rather,"if an act presupposedconsensus,the fact that othersdo nothingto contradictit confirmsthe consensusit presupposes."(1986:46).This suggeststhat the existenceof unexpressedresentmentsshouldnot be takenas sufficientevidenceof illegitimacyunlessmeans that would be consideredillegitimateare being used without the knowledgeof the other members.This is consistentwith the norms of the consensusprocess employedby Quakers(Leach 1998) and by the activistgroupsI am studyingin Germany(Leach2005).In both cases,if one objects collectivist-democratic to a proposalor some aspectof the process,one is expectedto speak up, and the absenceof resistanceis consideredevidenceof consent. aspectsof power.Power-over,a term '7Notethat the modelalso incorporatesthe positive,transformative often usedfor the moredirectlycausaland unilateralaspectsof power,can be foundin this modeleitheras authority(bothlegitimateand illegitimate)or as illegitimateinfluence.Legitimateinfluenceis more akin to power-to--asociallyfunctionalmeansof personaland collectiveaccomplishmentthat does not impingeon the freedom or agency of others. See Wartenberg (1990) and French (1985) for extensive treatments of power that make use of a distinction between power-over and power-to. 328 SOCIOLOGICALTHEORY conflicting, and second, it attributes a complete lack of agency to anyone who might genuinely agree with the status quo. If a community expresses belief in a particularset of values or set of decisions, who is to say that those values are irrational or that the decisions are contrary to the community's "real interests"?Who is to decide what is in their best interest, if not the members of that community themselves?According to the subjective definition of legitimacy employed here, such a situation must be considered one of legitimate influence, except where the means used to generate acceptance of these values are seen as illegitimate by the group, and/or where those exerting the influence have not been acknowledged as worthy of that role. Lukes's point, of course, is that relations of dominance and the ideologies that rationalize them often become institutionalized, and that power can operate through these institutions without anyone intending to dominate or consciously giving consent. I do not dispute that. But if relations have become institutionalized to the point where no one believes any longer that they are being oppressed, I believe we have to call that legitimacy, unless we want to deny agency altogether. Until illegitimate power relations reach this point of hegemonic acceptance, however, one would expect to find both some kind of resistance (even if it is latent and more difficult to measure) and-because we are talking about deeply structuredpatterns of domination that do not necessarily involve any intentional misuse of power-structural mechanisms that function to benefit the elites.'" In other words, to find institutionalized oppression, we must look for mechanisms in the workings of the institutions without disregarding the perspectives of those subjected to them. Material Versus Nonmaterial Rewards and Sanctions The last distinction to be drawn in determining how to categorize various ways of exercising power is that between material and nonmaterial incentives. As mentioned above, formal power involves A actually changing B's action environment, and informal power involves A changing B's assessment of his or her action environment. While there is often a fine line between the two, material rewards and sanctions are generally used to directly change the action environment (authority or coercion), and rewards and sanctions of a more discursive, nonmaterial nature are primarily used to change someone's assessment of their action environment (influence). Whether or not the use of material or nonmaterial rewards and sanctions is legitimate again depends on what is normatively considered to be acceptable in a given group. The literature suggests that collectivist organizations generally see the use of nonmaterial rewards such as approval, social affirmation, or a sense of belonging as acceptable and appropriate, and even encourage it as a form of community building, whereas the use of nonmaterial sanctions such as the threat of being socially rejected, ridiculed, or shamed are considered manipulative and unfair.19 '8SeeJamesScott's Weaponsof the Weak(1985)for a good discussionof latentbut agenticresistance. 19The argumentcould be made that promisingsocial acceptance,for example, is at the same time implicitlya threatto withholdsocial acceptanceand, therefore,it makesno senseto say one is legitimate and the othernot. I agreethereis sometimesa fine line in practicebut, generally,the distinctionis between positive and negativeforms of social reinforcement,whereneitherare explicitlypromisedor threatened. Rather,they are patternsin the elite'smannerof interactionthat becomeapparentto potentialdissenters. as a formof influenceis seenas acceptable,as long as it does not seemto Generally,positivereinforcement be done in an insincereor instrumentalizing way. THE IRON LAW OF WHATAGAIN? 329 Definition of Oligarchy Having delineated what kind of behavior and circumstances constitute legitimate and illegitimate forms of formal and informal power, we are now ready to derive a definition of oligarchy from the model. On the premise that a minority exercising authority or influence within bounds that are acceptable to the majority qualifies as democratic, it seems reasonable to suggest that both authority and influence become oligarchic at the point where they become illegitimate and resistant to majority dissent. Oligarchy, then, is a concentration of entrenched illegitimate authority and/or influence in the hands of a minority, such that de facto what that minority wants is generally what comes to pass, even when it goes against the wishes (whether actively or passively expressed) of the majority. To put this in terms of the categories in the matrix: * Authority becomes coercive when it becomes illegitimate, i.e., when leaders exceed the scope of delegated authority and/or resort to illegitimate means of exercising formal or informal power (coercion or manipulation) to squelch dissent. * Coercion becomes oligarchic when the illegitimate means of exerting formal power become concentrated in the hands of a minority to the degree that that minority can regularly achieve its intended ends against the will of the majority. * Influence becomes manipulativewhen it becomes illegitimate, i.e., when leaders exceed the scope of informal power implied by group norms. They can do this by usurping decision-making authority and/or using illegitimate means (coercion or manipulation) to affect decisions. * Manipulation becomes oligarchic when the illegitimate means of exerting informal power become concentrated in the hands of a minority to the degree that that minority can regularly achieve its intended ends even though a majority would like to oppose them. What this means is that in the case of democratically structured organizations of either the representative or collectivist type, the emergence of oligarchy involves two steps: (1) the move from the legitimate to the illegitimate exercise of formal or informal power; and (2) the concentration of illegitimate power in the hands of a minority such that it is able to retain its position over time against the wishes of the majority, whether those wishes are expressed through disgruntled passive resistance or conscious organized opposition (and it would often be a combination of the two). To jump for a moment back to the level of organizations in general, from the point of view of the researcher, there are two ways to demonstrate that an organization-any organization-is oligarchic. One can either show that the organization does not have a democratic structure, in which case a minority has formal authority to rule, or one can show that an oligarchy exists despite a democratic structure. The model presented here, which is intended to help distinguish an oligarchic minority in the latter case, suggests that before we can say a nominally democratic organization is oligarchic, we must show first that a minority is wielding illegitimate power, second, that the majority is in some way resisting that power, and third, that there is a pattern of the minority being able to overcome such resistance on issues it feels are important. Conversely, to demonstrate that oligarchy has been avoided in any organization, one must first of all establish that it has a democratic structure. Once it has been found that the organization is not oligarchic by virtue of its formal structure, one must then 330 SOCIOLOGICALTHEORY additionally demonstrate either that no minority has been wielding illegitimate power (i.e., it has not used means that are considered illegitimate in that group, and there is no evidence of majority resistance) or, if there is some evidence of illegitimate power, that it has not been used consistently or effectively enough to indicate a pattern of minority control over time. There are several implications of this definition that are worth noting. First, in a collectivist organization where no one has formal power, a minority with informal power could become oligarchic in one of two ways: by successfully exercising formal power (i.e., making/enforcing decisions that they do not have the legitimate right to do) or by successfully employing illegitimate means of exerting influence. In both cases, "successfully" refers to the demonstrated ability to circumvent or overcome majority opposition on issues of importance to the elite. A second implication of the definition is that in both kinds of democratically structured organizations depicted in this model, a minority can be oligarchic without intending to be (i.e., without consciously setting out to "take over" the organization), but it cannot be oligarchic without doing something to actively exceed the bounds of its legitimate power. The definition presumes both active use of illegitimate power by the rulers and some kind of resistance by the majority. Even in a situation where hegemonic assumptions that benefit a minority to the detriment of the majority have been internalized by all concerned, such assumptions will at some point be explicitly or implicitly called into question by that majority, and when they are, if the elite that has benefited from this arrangement successfully uses illegitimate means to protect the status quo, that would suggest the emergence of oligarchic rule. Lastly, a practical implication of this definition of oligarchy is that legitimacy may usefully be operationalized in terms of the majority's motivation for going along with the powerful minority. Were one to find evidence that the majority of members do what the minority wants because (a) they have been bought off with the promise of material rewards (e.g., jobs, money, and use of resources), (b) they want to avoid material sanctions (e.g., loss of money or job, physical harm), (c) they want to avoid emotional sanctions (e.g., being ridiculed or shamed for disagreeing), or (d) they do not realize that information has been withheld or an issue has been kept off the agenda, these would indicate illegitimate uses of power. On the other hand, if the minority gets its way because most people agree with it, are convinced by its arguments, or because they identify with the people in the minority and want their approval/acceptance, then the minority is legitimately influential and not oligarchic. SUGGESTIVE BUT INSUFFICIENT INDICATORS OF OLIGARCHY The discussion so far suggests that in nominally democratic organizations, be they representative or collectivist in form, the ability to control the decision-making process is both a necessary and sufficient indicator of oligarchic rule. Finding that a minority regularly exceeds the bounds of its legitimate power to make, enforce, or influence decisions in order to obtain a desired outcome on issues that could threaten its interests, finding that information is manipulated or withheld when such issues threaten to come to the fore, that opportunities to express dissent are denied, or that the majority is unwilling to speak for fear of verbal or emotional attack-all these would be evidence that a minority was both exercising power illegitimately and that it had become resistant to challenge. The literatures on power and oligarchy suggest three other conditions that might be present where an elite has become oligarchic and are often taken as indicators of oligarchy: lack of leadership turnover, minority THE IRON LAW OF WHATAGAIN? 331 control of resources, and low levels of participation in governance. I want to briefly discuss these three conditions and argue that while they are certainly suggestive that a minority has enough power to dominate the organization, they are generally either cause or consequence of oligarchic control, and are not, on their own, sufficient proof of it. I will then close with a brief discussion of the implications of this model for future research. Lack of Leadership Turnover Even though this is the most common measure of oligarchy, a lack of leadership turnover, in and of itself, is not necessarily an indication that a minority is exercising illegitimate power. It is conceivable that a majority would want the same leaders for long periods of time, in which case it could represent legitimate authority or influence. Nonetheless, finding that the same people have been in leadership positions or on particularly influential committees for an extended period of time would be suspicious and a likely sign of oligarchy, because, as Michels so ably illustrated, the more specialized people become in their functional responsibilities, the harder they are to replace, the more dependent the membership becomes upon their expertise, and the easier it is for leaders to get away with acting in illegitimate ways. Consequently, it is important to evaluate whether long-term incumbents have resorted to illegitimate means to maintain their positions of authority or influence and whether there has been majority resistance to their rule. Minority Control of Resources To exercise illegitimate authority through the use of material rewards and/or sanctions, one must have access to resources and have control over their distribution. Thus, finding evidence that the control of resources within an organization is concentrated in the hands of a small group would indicate that group's capacity to wield illegitimate authority (Zald and Ash 1966). Because oligarchy has been defined here as an actual outcome and not simply a capacity, however, having control over resources in itself is also not sufficient proof of oligarchy. We would need to find evidence that a minority had utilized that control successfully to make or enforce decisions that the majority opposed or would oppose if it knew of the illegitimate means being used. Low Participation Levels Lack of participation can be a sign that people feel excluded or alienated from the decision-making process-that their opinions are not being valued nor their interests taken into account. It can be the majority's way of saying "Why should I show up? The big shots will just do whatever they want to anyway." Thus, finding that a large proportion of the membership does not participate in the governance of the organization often suggests that a minority is calling the shots. Again, however, lack of participation is neither a necessary nor a sufficient indicator of oligarchy. It could be that the majority was happy to leave the work of governance to a minority, as long as that minority remained accountable and did not jeopardize the majority's interests. But as often happens with long-term incumbency, this abdication of responsibility, however consensual it might be, can easily lead to a situation of dependence where people do not feel entitled or qualified to intervene--even when they suspect their interests are being threatened--because they have not been involved in the process. At 332 SOCIOLOGICALTHEORY that point, the minority can often successfully push through an unpopular decision by making the majority feel guilty (nonmaterial sanctions) for first letting the leaders do all the work and then "holding everything up" when they disapprove of the way it has been done. Again, this points to the importance of thoroughly evaluating the legitimacy of the means of exercising authority and influence in the organization to determine whether or not there is a pattern of illegitimate minority control. CONCLUSION What does this conceptualization of oligarchy imply for future empirical research on the distribution of power in organizations? The primary goal of this article was to use insights on power and influence gleaned from political science, social psychology, and political sociology to loosen what has become a log-jam in the debate over Michels's "iron law of oligarchy." The frequent underspecification and/or misspecification of the concept of oligarchy has led to a stalemate in the study of the conditions under which various kinds of organizations might resist oligarchization. This has been especially true in the case of collectivist-democratic organizations, where the lack of formal hierarchy makes traditional measures awkward, if not meaningless. It is my hope that the model presented here will provide a standardized conceptual framework that can be applied to both bureaucratic and nonbureaucratic organizations in a variety of settings. It should be especially productive for the analysis of collectivistdemocratic organizations, be they workers' collectives, communes, co-housing projects, finance collectives, consumer cooperatives, or activist groups. For example, a resurgence is currently taking place in the United States, western Europe, and elsewhere of social movement groups using a collectivist affinity group structure to coordinate mass direct action events in the peace, anti-nuclear, and global justice movements (Polletta 2001; Leach 2005). As Polletta (2002) has so thoroughly documented, participatory democratic structures have been a fairly consistent feature of social movements in the United States for a century or more. It is possible, and there is some reason to suspect, that successive generations of activists are getting better at breaking the iron law in ever larger groups and over longer periods of time. It is also likely that collectivist movement groups have been more successful in some countries than others at sustaining this structure without succumbing to oligarchy. Without a common yardstick, however, comparative historical research can neither confirm these hypotheses nor isolate the factors that explain them. The concrete result of using the yardstick proposed here would likely be to raise the bar for those who would show that bureaucratic, representative-democratic organizations have avoided oligarchy and to lower it for those trying to make the same case for nonbureaucratic, collectivist-democratic organizations. On the bureaucratic side, the task of finding exceptions to the iron law becomes more difficult for two reasons. First of all, because the model incorporates the possibility that oligarchic power may be informally held, proving that bureaucratic organizations have avoided oligarchy requires that informal power dynamics be evaluated in addition to the more obvious structural features of the organization. Where it previously sufficed to show that an organization had a two-party electoral system and that there was periodic leadership turnover, now one would have to additionally verify that there was no informal elite exercising illegitimate power over either elected officials or the electorate itself, before concluding that the organization was truly democratic. In terms of practical cases, for example, it would be interesting to see whether the International Typographical THE IRON LAW OF WHATAGAIN? 333 Union held up as an exception to the iron law by Lipset et al. (1956) would still have measured up against this higher standard. Second, by separating the question of oligarchy from that of goal displacement, this model requires that the presence or absence of oligarchy be judged according to the actual distribution of power in the organization and not according to its political program. Were this standard applied to the union locals studied by Voss and Sherman (2000), it seems quite possible, if not probable, that the locals they found to be exceptions to the iron law would in fact be found to be oligarchic. If the resistance exhibited by the membership and staff of those locals-resistance that the authors admitted had to be overcome to implement the new organizing program-if that resistance in fact represented majority opposition, and the leadership used means that the membership would consider illegitimate to push it through, they would be considered oligarchic according to this model. In the case of nonbureaucratic, collectivist-democratic organizations, this model will undoubtedly make it easier to prove that oligarchy has been avoided, simply by virtue of the fact that it establishes a threshold between a minority that is oligarchic and one that is legitimately influential, where previously there was none. Once we parse out legitimate from illegitimate uses of informal power, i.e., influence from manipulation, I think it is likely that at least some collectivist organizations will be found to have resisted oligarchy, confirming the findings of Rothschild and Whitt (1986), and contradicting the arguments presented by both Freeman (1984, 1975) and Staggenborg (1988) that collectivist organizations are inevitably tyrannized by informal elites. I have intentionally refrained in this analysis from addressing the question of how and under what conditions democratic organizations might avoid oligarchy. A variety of factors have been presented in the literature as mitigating oligarchic tendencies, including the existence of a multiparty electoral system, the presence of subgroups, and equality of income (Lipset et al. 1956); collective self-criticism, a social movement orientation, and homogeneity of interests (Rothschild and Whitt 1986); having a leadership with activist backgrounds and experience in the use of radical tactics (Voss and Sherman 2000); and independence from external funding sources (Piven and Cloward 1977). While these hypotheses certainly have surface plausibility, because they were not tested against any rigorous definition of oligarchy, we cannot know for sure to what extent they hold, or even if they held in the cases in which they were developed. Before we can explain how oligarchy can be avoided, we must have an adequate and consistent way of determining whether it has been avoided in different kinds of organizational settings. Being able to make this determination is also important for its potential to shed light on the population ecology of democratic forms of organization. Recent work in both organizational and social movement theory has begun addressing the question of how and why particular organizational forms take root in some social contexts more than others (Polletta 2002; Clemens 1998, 1993; Minkoff 1994). This research suggests that how legitimate an organizational form is perceived to be is an important factor in whether or not it endures and spreads. Legitimation is a process whereby concrete acts are evaluated in light of the shared norms and values of the group. When this happens in democratic organizations, democracy itself is legitimated in a way that makes it attractive to others who share the same values. 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