NEW GENERATION PARTNER www.mix2travel.com www.mix2travel.com An end-to-end, flexible e-commerce solution B2B, B2B2C and B2C. self-booking tool ABOUT US Mix2Travel is a company whose portfolio covers a wide range of flexible end-to-end, intuitive e-commerce solutions for the tourist industry in the global B2B / B2B2C/ B2C and enterprise segments. Our solutions offer travel agencies, tourist operators, hotels and other players the possibility to market their products on a single effective and ultra-flexible platform. These solutions comprise engines for booking flights, hotels, transfers and other activities in various destinations. These can be combined, while at the same time finding the best price. Using our solutions, products and services, you can manage your e-commerce platform in real time and make it easy and highly intuitive for your client. We provide everything you need from design to the implementation of a third party service to start or strengthen your involvement in the world of e-commerce smoothly, boosting your economy of scale and starting or increasing your online sales from day one in the partnership. From flights to hotels, including a vast databank of individual or combined activities within a static or dynamic package or not, or better still using both at the same time, your clients will have access in just a few clicks to holidays that meet and are perfectly adapted to their current needs. They can select packages previously created by you and customise them according to their own preferences. The booking engines can be personalised so you can just sell your own products/services to your existing clients, or you can use the full range of services, for which we offer the opportunity of a partnership to reach more customers. MISSION The mission of Mix2Travel is to offer its clients the best e-commerce/tourist solutions using innovative software. To retain and /or add profitability and provide a solution that enables fast, effective answers. To provide leisure and business travel services, combining hotels + airfares + activities + transfers. VALUES Creating a partnership with its clients using new business models for the distribution of tourist and leisure/business travel services, revitalising and boosting their brands and driving their points of sale. Creating a new trend in travel sales, making the booking process a unique experience for the client. Creating and offering travel that enables new demand on the market to be generated and managed because of its complexity in preparing and pricing requests. Becoming a reference in the market for the sustainability and quality of its client portfolio. Digital applications – MIX2TRAVEL has maintained a partnership with Travel Compositor, Anixe and WTS to create these exclusive products and help promote and protect a destination’s distinctive features TOURISM MARKETING Today a person can virtually tour destinations at the touch of a finger, gather information in a split second, communicate with distant destinations on their way home or the office, and plan customizedised adventures through simple online platforms. By failing to connect with and captivate this virtual audience, many tourism enterprises are currently fighting an uphill battle. Start marketing with specific purposes. Mix2travel offers comprehensive, integrated and innovative tourism marketing services and tourism consulting services for a wide range of tourism businesses and destinations. With projects and client bases in many countries across the globe, Mix2travel maintains constantly in-depth market research and knowledge of a variety of tourism niche markets which are quite unique. Our team of experts can take you through the branding and design process, develop and manage your website, create and run online social media campaigns and provide projections and reporting on the return of investment for your tourism marketing strategy. MARKETING & COMMUNICATION Mix2travel develops appropriate tourism marketing strategies so we can increase our partners efficiency results. We also put these strategies into action through our marketing program All In One, and we consider traditional and digital marketing elements and focus on how to generate as much visitor revenue as possible for each marketing Euro. Our target is that the return on investment should be threefold. Our partnership with groups ensures that we have the most recent data and insight on trends relevant to the target markets where our partners operate. BUSINESS BUSINESS MANAGEMENT PLANNING Tourism enterprises can have a very positive impact on their destinations by creating jobs, contributing to GDP, bringing in new consumer markets for goods and services, increasing an area or destination visibility, all while protecting the local environment and preserving its art and cultural heritage. All of these benefits do not occur automatically, and must be properly integrated into the business planning process when creating a business strategy in the tourism industry. Mix2travel has assisted with various tourism business projects – from Africa to Latin America – to maximise its own objectives. Through our business management planning process and strategy, Mix2travel will develop a step-by-step report that clearly articulates consumer demand driven products and services, and can serve as a powerful tool to attract funders and investors. Our plans analyse opportunities and demand for products and services, size up competition, reveal competitive advantages, identify target markets and strategies to reach them, and present a clear financial plan of both revenue and expenses. Mix2travel understands the tourism industry and has expertise in market analysis, competition analysis, strategic positioning and financial modelling. Our team of business development and strategy experts transform tourism assessment information and tourism product concepts into full-fledged business plans and tour packages. Our business plans take into account the conservation and development objectives and clearly articulate the resources needed to realise those goals. At the end of this process the entrepreneur holds in his or her hand a document to attract investors and guide enterprise and product development, sales and marketing, training, financial management, and operations. DESTINATION MANAGEMENT The primary aim of strategic tourism and business planning is to bring stakeholders together and provide them with tools to work collaboratively to transform a set of attractions, activities and services into a travel experience. The key to the success of a destination development effort is ongoing and monitored management. The most critical functions of a Destination Management Company (DMC) are: • Creative Experience Development – development of unique products • Tourism Branding and Tourism Marketing – branding development services, graphic design services, social media, internal and external communication • Market Access – reservations systems, accessing existing distribution networks • Ensuring Brand Integrity – standards, certification, and training • Customer Relationship Management – at the retail and wholesale level, confidence and lasting partnerships are essential • Representation – giving stakeholders a unified and more powerful voice • Financial Sustainability – through strategic business planning, we can create a solid financial presence in the market Mix2travel provides end-to-end solutions for new and existing DMCs to successfully take on all of these responsibilities, and create and implement business plans that will provide them with the financial resources needed to carry them out on an ongoing basis. Mix2travel also assists DMCs with the following visitor services that provide a more defined and memorable sense of place: • Visitor Centre Development and Management – providing a hub for tourism information, trade promotion, and destination marketing • Visitor Interpretive and Directional Signage– destinations such as a beach in the Algarve or a Castle in Ireland have benefited from Mix2travel’s assistance in planning, creating and disseminating the necessary informative and interpretive information to enrich the tourist experience • Digital Applications – Mix2travel has partnered with IWTX to create these unique products and help promote and protect the distinctive characteristics of a destination. During the destination development process (of the DMC and the destination) Mix2travel can also, if needed, take on most DMC functions and provide hands-on technical assistance, training and mentoring to the staff. We also provide tools and platforms that can be used by the companies to market destinations on an ongoing basis. HOSPITALITY MANAGEMENT With many years of experience running some of European's most successful companies in the Hotel industry, and with the advantage of having a team that spans the globe, you can entrust your business to Mix2travel. We have built strong partnership networks that include countries in Europe, Africa and South America. Our expertise brings together the best practices in the art of hospitality, with global precision and management efficiency. Mix2travel Hospitality base for success • Mix2travel Hospitality Expertise: Combining excellence in the art of hospitality with intelligent business precision. • Strenghts: Solid foundations for our continued success and a network of key partners. •Clarity: Transparent and practical standards and procedures. • Inspiration: Pro-actively looking to the future. In short, we are an open, accessible partner committed to excellence. MIX2TRAVEL HOSPITALITY PHILOSOPHY At Mix2travel Hospitality, our management processes are straightforward and practical, just like our staff. Mix2travel Hospitality partners can see this in our competitive, simple and transparent contracts, and business practices. We want our partners to enjoy working with us and to profit from doing so. Proven Success Mix2travel Hospitality was born in Portugal in 2015. This experience allows us to cope with any conceivable scenario, and we have established a solid reputation for achieving unparalleled success. FRANCHISING SOLUTIONS O franchising é uma das estratégias de crescimento que tem sido mais utilizada nos últimos anos por várias empresas, nos mais variados segmentos, interessadas em expandir seus conceitos e ocupar nichos do seu mercado e no exterior. Os principais benefícios que o franchising proporciona ao seu negócio, são: Crescimento da Rede O investimento do franqueador concentra-se essencialmente na montagem de uma estrutura e sistemas de suporte à rede, que crescerá proporcionalmente ao número de unidades. Os franqueados investem na montagem das suas unidades. Expansão Territorial O sistema de franquias permite que os produtos, serviços e principalmente, a marca tenham uma ocupação territorial mais rápida, comparando-se ao que se conseguiria através de filiais. Fortalecimento da Marca Em consequência da ocupação territorial ser mais abrangente, a projeção da marca acompanha esse crescimento de forma mais intensa, e os recursos em media passam a ser muito mais explorados acompanhados de uma política de marketing mais agressiva, fortalecendo assim, a marca, tanto a nível local, como regional e nacional. Motivação do Franqueado Em linhas gerais uma pessoa que se propõe a ser um franqueado de um determinado negócio apresenta-se altamente motivada a maximizar seus resultados, especialmente se comparado a gerentes de operações próprias, os quais não fazem investimentos dos seus recursos financeiros na operação. Eles medem seu sucesso pelo retorno financeiro sobre seus investimentos e trabalham continuamente para melhorá-lo, contribuindo assim para o sucesso da franquia como um todo. Economia de Escala O fato de se trabalhar em rede faz com que a empresa franqueadora consiga negociar melhor com seus fornecedores, cujos benefícios devem ser repassados ou repartidos com a sua rede de franquias. Planeamento Estratégico O franchising permite ao franqueador um acompanhamento da gestão sobre a operação franqueada, permitindo planear inovações futuras enquanto os franqueados administram o dia-a-dia de suas operações. PRODUCTS Hotels: You can find, compare and book hotel rooms at the best prices Flights: You can compare and book the best air travel options Transfers: You can book passenger or tourist transfers with a driver from airports, stations, ports, etc. to your accommodation and vice-versa Activities: You can schedule interesting activities and events Cruises: You can book outstanding cruise routes Rent a car: You can book self-drive vehicles through global and local suppliers Train: You can book transport/railway travel through global and local supplier White Label Mix2Travel offers the White Label website solution for outstanding companies in their area of activity, who are interested in expanding their product portfolio. The White Label system works as the sale of the license for the Mix2Travel booking engine technology and platform so your company can use its brand, marketing and sales and interaction methods with its clients. The service works as a “lease” of our know-how, but it can be tailored and customized in accordance with your company’s needs and image. The main advantage of using this service is the low cost of using the platform, while enjoying the Mix2Travel structure, regular maintenance and specialist service. Advantages of the Mix2Travel White Label solution: • Enjoying new resources without investing time or money in research & development; • Adding your own brand and identity to the platform; • Enjoying a blue-print solution configured by experts that meets the company needs now; • Low cost of e-commerce and advanced customer service. This is the perfect solution for the hotel and enterprise business! PARTNERS SOLUTIONS The mix2be B2C Online Booking Engine The Challenge: Mix2be is a B2C software solution for companies in the tourism or other industry whose aim is direct sales to consumers, leveraging and increasing the volume of direct sales to the consumer market with its A to Z range of booking engines, based on a portfolio of unparalleled solutions, products and services. The Solution: The mix2be booking engines represent the key feature in software solutions for travel websites, enabling direct sales of tourist products in travel company portals. Including B2C travel offers in the corporate website is profitable from many perspectives, not least because it means the possibility for companies to manage and promote their own tourist products in cross-selling with other core products. Online booking engines for travel agencies enable you to: • Find and book hotel rooms at the best prices; • Book transport through global and local suppliers; • Schedule interesting activities and events; • Issue travel insurance; • ...and much more! The main advantages for our clients offered by the mix2be software solutions: • XML - connection to over 250 travel suppliers of your choice; • Content mapping (no duplicate search results); • Commission and mark-up management; • Operational management and control; • Intuitive user interface; • Multi-destination booking solutions; • ...and much more! The mix2be engine performance capability is mainly based on components of the Mix2Travel booking software platform. The system settings and properties are tailored to each customer’s specific needs. You can view examples of solutions developed on the basis of the mix2be platform functionality (www.mix2be.com). We have wide experience in developing software solutions for travel websites for tourist market operators. mix2BOOK B2B booking software The Challenge: The mix2BOOK B2B booking software is regarded as the key feature of state-of-the-art technology in online travel portals and is the activity basis for leading companies in the tourist sector, such as hotels, tourist operators, travel agencies and airline networks. The multitude of innovative tourist business models have formed the basis for requirements in which the mix2BOOK solution had to adapt: guaranteeing online booking and payment processing, support for agents in managing networks, multi-enterprise organisation, specific business rules and much more. The Solution: Our online booking software solution goes way beyond the standard engines for customer sales. It allows the following operations to be performed: • Dynamically adjusting price policies; • Availability in real time; • Managing contractual conditions, including deposits and credit limits; • Effectively promoting special offers and applying discounts; • Managing sales options and rates; • Ensuring the dynamic package of available travel products and services; • Multi-destination search; • ...and much more! In addition, mix2BOOK experts use the most effective techniques for improving the performance of the applications they provide in their partners’ day-to-day activity and vice-versa. To provide even more products for exclusive travel packages, our booking software includes various applications that provide instant access to flights, hotels, transfers, tours, insurance and support in obtaining visas from a large number of global suppliers. The advantage is obvious: more suppliers connected means a wider choice of hotels and tourist activities for travel companies and their agency networks, as well as lower costs and a larger economic area. All these connections are available through our unified XML-Mix2Travel platform. This is the perfect business solution for travel agencies, tourist operators, hotels and airlines! Mix2CONNECT is a B2B and B2C solution for transport companies The Challenge: Mix2CONNECT is a B2B and B2C solution targeting transport companies whose challenge is also to bring together their business under a single management solution, including fleet, human and physical resource management, CRM, XML, own or third party content management and the best booking engine options. The Solution: The information management software solution enhances profitability above the expectations of businesses. The availability of data in real time for decision-making is today a key management factor for world leaders. The main advantages offered by the mix2CONNECT software solutions: • XML integration • CRM • Transfer contracts • Allotment management • Resource management • Online booking • ...and much more! The mix2CONNECT software solution is today regarded as the state-of-the-art solution in the transport management sector. Mix2TOURS is a business management solution in the Activities Bank segment The Challenge: The mix2TOURS software enables business management in the B2B and B2C sectors with different offers in the Activities Bank segment. It has a range of features that allows it to monitor the costs of each output and its human and physical resources in real time, and gives you the possibility of monitoring and managing them anywhere in the world. The Solution: The mix2TOURS software provides a dynamic solution through an effective platform with pre-selected resource management of “consignment documents, fleets and drivers”. The main advantages offered by the mix2TOURS software solutions: • XML integration; • Resource management – consignment documents, fleets and drivers; • Keeping control over your company’s entire travel management process; • Access to reports for analysis of values based on advance bookings of all travel made; • CRM; • Product contracts: • Allotment management; • Online booking; • ...and much more! The mix2TOURS software solution is today regarded as the state-of-the-art solution in the Activities Bank management sector. Mix2CORP is the self-booking tool for business travel Mix2SOLUTIONS – Hotel, Experience MORE solution The system is web-based (cloud) and provides full integration of flight contents, hotel content, car rental suppliers. The Challenge: Mix2SOLUTIONS is the ideal solution for partners who wish to add a transfer, rent-a-car, restaurant booking product and a diversity of other activities from a single platform, together or separately, to the bookings in their hotel units. An effective, fast, dynamic solution to offer the client a quality service in just a few clicks. With this solution, your client can enjoy a number of additional experiences and services by booking at the hotel’s reception desk, from the bedroom or any other online or offline access point. The mix2CORP modules and solutions provide the guarantee of online bookings and payment processing, support for agents in managing networks, multi-tiered organisation, specific business rules and much more. Advantages of mix2CORP: • Searching and comparing flight prices and times in just a few clicks; • Choosing an hotel, booking and requesting internal approval; • Keeping control over your company’s entire travel management; • Access to reports for analysis of values based on advance bookings of all travel made A travel agency that uses the mix2CORP solution reduces its customer service time and costs, thus providing its clients with greater control, flexibility and speed in their travel procedures. the The Solution: To offer the client a customized service for their trip that goes beyond a simple hotel or flight booking since you can, via a single platform, manage all activities before, during and after their stay. Main advantages of the mix2SOLUTIONS software solutions: • Availability in real time; • Choosing the service, making the booking; • Booking transport through global and local suppliers; • Scheduling interesting activities and events. Via a single platform, consumers can add products to their package, access promotions before or during their stay and make the slogan “Experience More with Us” available to their clients. Mix2Travel is an innovative and functional software that offers full coverage of processes for the travel & touristic industry companies, with specific modules for each type of needs. Allowing managing and commercialization of all touristic products, owned and third parties, from contracting to booking and invoicing. these is complemented by an outstanding connectivity through dozens of XML integrations and a powerful online B2B. MIX2SOLUTIONS - DMC Main advantages of the mix2SOLUTIONS software solutions: Mix2Solutions focus on providing the latest tools for the tourism industry to become the technology solutions, product and services partner of the major players in the travel industry. Mix2Solutions is the Software Solution for the management of the Destination Management Organization. • High performance access to up-to-date travel offers • Optimised sales control for tour operator frontends, travel agencies and online platforms • Increased options on search and filtering Improved quality, quantity, accuracy and speed • Directly match offers to customers’ requirement • Tailor result sets individually to sales targets and target groups • Customer friendly display options e.g. calendar matrix Mix2Hotels is One of the Worldwide´s leading wholesaler/bed bank reservation platform. We offer thousands of travel products and services with immediate availability to travel agencies, Tour Operators and DMC all over the world. OUR PRODUCTS • HOTELS Find the best hotel portfolio and the most competitive in the market. • TOURS Customers can choose to book Mix2Hotels´s travel products through our free online portal or via XML customizable integration. Our back office allows travel agents instant access to reservations, enabling transaction monitoring and multiple report generation. Offer your clients an extensive choice of fun tours and activities. Need support? • TRANSFERS Mix2Hotels´s call center multilingual representatives are available to assist you with commercial or operational queries round the clock. Provide your customers with a wide range of safe and reliable airport transportations. OUR SYSTEM Mix2Hotels is a travel wholesaler/bed bank. We offer a 99.8% uptime in our reservation engine and uninterrupted 24/7 service provided by our world class technology infrastructure. CONTACTOS Rua Cidade de Rabat, 56A 1500-672 Lisboa | Portugal + 351 215 999 179 [email protected] /mix2travel /company/mix2travel /+mix2travel www.mix2travel.com
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