All Decked Out 513, LLC offers a two year workmanship on all decks we build and five year structural
guarantee. We offer one year workmanship guarantee on all commercial projects or any deck repairs. Many of
the materials we use are backed by their own guarantees and warranties as well. A copy of the chosen material
warranty and their owner care and cleaning recommendations can be provided when deck is complete when
requested. Signing and accepting your proposal you agree to these terms and conditions. Please review this
warranty in full and please let us know if you have any questions or concerns.
Guarantee and warranty policy:







The customer must present proof of purchase in either the form of a signed contract or sales invoice
from All Decked Out 513, LLC if any claims are brought to our company to address.
All follow up maintenance was followed by homeowner as recommended after installation by All
Decked Out 513, LLC. Decks need to be properly protected shortly after install with and it is hereby
recommended that all pressure treated wood be sealed or stained by client or professional with an
exterior sealant designed for pressure treated wood. This will not eliminate the natural characteristics but
might reduce the amount of the natural wood breakdowns. Proper maintenance of your deck must be
strictly followed. If a repair is needed but not covered under warranty All Decked Out 513, LLC will
charge a very minimal fee to repair.
This warranty is effective only upon payment in full by the customer within fourteen days from date of
competition, final walk through and final inspection, and also any additional charges resulting from
change orders. Payments not received within thirty days may void warranty and may result in a late fee
or interest. If full payment is not made within ninety days then All Decked Out 513, LLC will add
additional late fees and may take legal action against client to pursue payment. We strive hard to keep
our employees paid on a timely manner upon completion of projects. Payment schedules are vital to
keep project on track so please be mindful of this during your project and please contact project manager
or office with any questions.
The original client must be the one making the claim. The warranty in non-transferrable unless client has
contacted All Decked Out 513, LLC and paid the fees to have the warranty transferred to new home
owner within thirty days of transferring property.
Timeliness of the warranty work performed shall be at the discretion of the contractor, (typically within
thirty days from time of claim).
Claims must be submitted in writing either via mail or email format and accompanied by at least three
photos of the problem area(s).
Once All Decked Out 513, LLC has been notified by a client, we ask for ten days to arrange a time to
have the issue assessed by our company and come up with a solution in writing for the client to agree to
and then it can be scheduled within thirty days to be addressed.
Limitations:





Normal wear and tear on the deck or excessive traffic and abnormal weight not specifically stated prior
to start of project such as a hot tub being placed on deck without prior consultation with All Decked Out
513, LLC.
DIY (do it yourself) options are not covered under any guarantee/warranty policies: this includes but not
limited to projects started but not completed by All Decked Out 513, LLC or projects finished but not
started by All Decked Out 513, LLC.
Any work or alterations completed by client after completion of project such as negligent maintenance
or additions/alterations that have been made to the original deck without proper consultation. Any
alterations made by client or other outside contractors will result in cancellation of any guarantees or
warranties.
Unfortunate natural occurrences such as storm damage, flooding or other acts of God, vandalism, animal
or fire damage.
Cracking, cupping, warping, fading, bowing, twisting, shrinking, expanding, and splitting of wood,
wood discoloration, or natural appearances such as knots on any pressure treated wood members unless
caused by faulty workmanship, as these characteristics are normal and are caused by the natural effects
of drying and weathering. We do not remove stamps from the mill for code compliant reasons. Surface
cracking especially on wood posts is very normal with treated wood and is not covered under warranty.
For example, miter cut angles can be flush at time of install but due to shrinking (Even Composite /
PVC), the cut may develop a small gap; this would not be covered under warranty. Wood shrinks and
Composite/PVC contracts and expands. Unfortunately it is the nature of the products and we have no
control over this.
Guidelines:



All Decked Out 513, LLC will cover all materials and labor required to correct any defect in
workmanship that our covered under this warranty.
All Decked Out 513, LLC will replace any deck components that are proven to be defective due to
workmanship only. We do not guarantee any materials but can assist in helping with contacting
manufactures and providing proof of purchase if required.
Any additional work not related to the original scope of work will be subject to a change order and will
be an additional cost assumed by the client.
Responsibilities of All Decked Out 513, LLC




All Decked Out 513, LLC will comply with all townships, county and state building code requirements
and always recommend obtaining the proper permits prior to start of projects. All work is to be built to
or above current code requirements.
Retainer deposits are non- refundable, (typically takes care of permit process). If you need to cancel
your project or need to reschedule your project for a later date please notify us 30 days prior.
If we are requested, by the client, to build in a manner that we do not recommend or is not to current
code standards, that scope of work will not be covered under workmanship guarantee.
During construction, due to heavy foot traffic or equipment, there may be minimal damage caused to
your lawn. Turf repair is NOT included in the price and will be subject to a change order or additional
costs if repair are requested. We do take every precaution to ensure your property is protected.








All Decked Out 513, LLC is not liable for damages caused by other contractors or delivery trucks. We
are also not responsible for any materials, purchased by client, that are left unattended on property.
Please safeguard materials by storing in a safe location before and during construction.
If All Decked Out 513, LLC has a returned check from client that will result in a $50.00 fee charged to
home owner and a cash or credit card payment may be requested if any future payments are to be made.
The warranty DOES cover things such as loose rails, missing hardware, missing screws, faulty cuts,
defects caused during installation and any problems that you may have resulting from our workmanship.
Snapping or breaking of screws may and can occur in capped composite material. This is caused may
times due to the expansion and contraction of capped composite material. This is why we prefer to use
hidden fasteners for the main field but we still have to face screw boarders and steps. Any projects
completed after April 1st , 2015 we will have to charge a small trip charge of $35.00 to fix if this does
occur. Projects completed prior to April 1st, 2015 we will have a (2) trip limit.
All Decked Out 513, LLC is not be liable for delays due to unforeseeable causes beyond the control of,
and without the fault or negligence of the contractor, including acts of God, acts of the homeowner,
fires, floods, strikes, freight embargoes, severe weather, material unavailability, material theft or
inability to obtain materials. These delays do not constitute abandonment and are not included in
calculating time frames for payment or performance. Delays beyond our control may also delay a start
date or completion date. Change orders may also delay the timeline of your project.
Our contracts do not include hidden or unknown contingencies such as but not limited to: concealed
pipes, rotting or decay, foundation/footer depths in excess of 30 inches, relocation of underground
utilities. Should rock or other hard or similar material be encountered in the footing or any excavation,
such as post holes, which require the use of a compressor, blasting material or unusual method, to
remove the hard material, the extra cost will be billed as a change order and due as specified. Extra labor
costs are billed at the rate of $35.00 per man per hour. In the event unexpected equipment rental is
needed and is not in the signed proposal, the customer is responsible for payment of rental and to be paid
by customer prior to renting equipment. Change orders are to be paid in advance of any work performed
or invoiced at the end of job; this will be determined by All Decked Out 513, LLC on case by case basis.
Majority of the time change orders are due immediately. If there are changes to the original scope,
necessitated by zoning and or building inspector requirements or customer initiated changes that require
a change in the permit, the homeowner will be charged for the drawings, time to run the permit and any
county or city fees. Change orders may affect the projected completion date. Typically permit revisions
are $150.00 - $200.00 and will be billed as a change order.
Building departments and building inspectors differ. We do follow the IRC (International Residential
Code) but to keep costs down for our clients there are a few things in the code book that many clients do
not like and we do not automatically add in to the cost of our projects. In the event a building inspector
requires items such as: concrete landing pad at bottom of steps, exterior lighting on deck area, electrical
outlet on deck area, certain glass window type, vent extensions, lateral bracing, secondary handrails on
steps, soil engineers, or extra deep footers, these items are also subject to change orders. If discussed
prior or it’s stated on the proposal there will be no additional charge as it is included in the original
contract amount.
Large Composite Decks – Typically to help with the cost of the material we may offer the homeowner to
purchase materials directly from the lumber yard. We do this to allow the customers to save 3% if
paying by a credit card as we charge a 3% processing fee. All Decked Out 513, LLC will generate a
material list and get everything set up at the supplier so each client only needs to call or visit supplier to
purchase materials. We do estimate and allow for up to 5% waste. Clients will need to purchase
materials 2-3 weeks prior to the start of the project. All Decked Out 513, LLC will coordinate delivery
and get everything set up for construction. Excess materials on the material list will be swapped out if
additional materials are needed to allow for keeping the project within budget. All Decked Out keeps
any nonreturnable packages, excess framing materials, open hardware packs, nails etc. All Decked Out
will leave extra decking boards with client if requested or can schedule a material pick up form lumber
yard for a credit or return. If trip fees are needed for a return by All Decked Out a $50.00 trip fee will be
billed on final invoice. If All Decked Out generates a material list it is merely an estimate. We are good
at estimating, but as with any construction there may be a few items we missed. If there are extra
materials we may swap out to keep the project within budget, but if you are to purchase all materials,
then you will be required to purchase any materials needed for your project to be completed. In case of
an underestimation, we ask each client to have a contingency in case additional materials are needed to
complete the project. In the rare event there may be a shortage All Decked Out 513, LLC will cover trip
charges or delivery fees associated with the contingent materials purchased. This would also never affect
labor charges. We will not be able to move forward with the project until additional materials are
purchased by client, which can delay the building process. If you do not want to select the option of
purchasing directly from our supplier, then we will require a larger deposit amount or set up a payment
schedule. If materials are purchased by client and are found to be damaged upon delivery then clients’
responsibility would be to contact our project manager at All Decked Out 513, LLC and have the items
replaced through distributor immediately, prior to install. We want your deck to look great as it reflects
our company, so we will gladly address any issues you bring to us that due to installation error. It is
always best to go over details and ask any questions prior to the project. If the client would like
something installed in a particular manner that is not discussed prior, nor our standard operating
procedure and not to manufacture installation instructions standards than additional fees or change
orders may apply. If we recommend not to install a certain way and a client still insists and it becomes
an issue that section would not be covered under warranty.
Your deck and your satisfaction is advertisement for our company. If you shall have any issues with your deck
and you may have item not covered under our workmanship warranty, we can still address the issue but may
have to charge a small fee to cover our time.