Chapter 3 Lessons learned: the Darfur experience Larry Minear 73 3 – ALNAP Review of Humanitarian Action in 2004 3.1 Introduction In recent years, lesson-learning has become part of the mantra of humanitarian action. Organisations involved in assistance and protection activities routinely speak of how the international response to a given crisis will reap the benefits of experience. ‘We will not make the same mistakes again’, they say, as they suit up for the next crisis. Given the humanitarian hyperactivity years of the post-Cold-War era, the wealth of experience available for appropriation is arguably sizeable. This chapter analyses the humanitarian sector’s assessment of its response to the Darfur crisis, up to early 2005. It tests the hypothesis that lessons identified in previous humanitarian action have been incorporated into the Darfur response. It reaches the judgement that the humanitarian enterprise acquitted itself poorly during the two years beginning in March 2003, despite encountering challenges, admittedly formidable, with which it was already familiar from the Sudan and other conflict settings. The purpose of the present exercise – like that of the Review overall and of ALNAP itself – is to stimulate reflection by the humanitarian sector on its activities with a view to enhancing performance and promoting learning and accountability. 3.1.1 The evaluations and their message The chapter is based on a desk study of a fairly narrow data set of six evaluations (some 300 pages in all) of recent work in Darfur that were made available to ALNAP by its member agencies. One was conducted by UNHCR, one was carried out by UNICEF and DFID, and a third was a UN interagency study led by OCHA. The remaining three evaluations were conducted by NGOs: MSF-Holland, Oxfam GB/ International, and CARE International. The UN interagency and CARE studies each involved two reviews at different times.1 Four of the six evaluations – UNHCR, Oxfam, CARE, and the UN interagency study – were real-time evaluations, designed to promote course corrections in existing programmes rather than taking a retrospective look after their completion. Beyond the six Darfur-specific evaluations, this chapter draws on a wider literature on the Sudan, covering the current crisis and its predecessors. Casting the net 74 Lessons learned: the Darfur experience – 3 beyond the Sudan, the chapter also utilises the ALNAP database and other resources to provide a wider perspective on the Darfur response. In all, upwards of one hundred titles from the wider literature were consulted. Working within the constraints of the desk study, the author did not interview the evaluation teams, visit the region, or consult with the Sudanese authorities. The chapter reviews eight thematic areas: mobilising humanitarian action; addressing the crisis of protection; supporting IDPs and refugees; saving livelihoods; managing tensions between the humanitarian and the political; situating humanitarian action in relation to the conflict; improving coordination; and crafting an appropriate and accountable international presence. These are not the standard OECD/DAC evaluation categories of efficiency, effectiveness, impact, sustainability, and relevance. However, the DAC categories are not used consistently in the six evaluations reviewed. The eight thematic areas represent major recurrent concerns expressed by humanitarian agencies in assessing their own performance in the Darfur crisis, and are also raised by the wider international public in reviewing crisis responses. Frequent quotations from the evaluations are included in the chapter in order to give direct voice to agency experience. Box 3.1 The dataset of six evaluation reports 1 UN Interagency evaluation The OCHA-managed Inter-Agency Evaluation of the Humanitarian Response to the Darfur Crisis was launched in August 2004. An evaluation team made visits to the region in September 2004 and January–February 2005, with a third visit following in May–June 2005. The team consisted of two independent consultants, one member seconded by CARE/Steering Committee on Humanitarian Response, and one OCHA staff member. The ALNAP Review utilised a working paper on performance benchmarks and the team’s observations and recommendations following the second visit (23 pages). This report is referred to as the UN interagency evaluation. CONTINUED 75 3 – ALNAP Review of Humanitarian Action in 2004 Box 3.1 The dataset of six evaluation reports continued 2 UNICEF evaluation The Joint UNICEF–DFID Evaluation of UNICEF Preparedness and Early Response to the Darfur Emergency (86 pages) was published in late February 2005, based on earlier field visits. A four-person team led by Francois Grunewald of Groupe URD consisted of staff from UNICEF, DFID and URD. This evaluation is referred to as the UNICEF evaluation. 3 UNHCR evaluation Real-Time Evaluation of UNHCR’s Response to the Emergency in Chad (27 pages) was published in August 2004, following a two-week visit by two agency staff, Dominik Baartsch and Nagette Belgacem, to Chad in June. 4 CARE evaluation CARE International (CI) produced two reports on its real-time evaluation, CARE International’s Humanitarian Response to the Darfur Crisis. The report of the first phase covered the period to May 2004, without benefit of field visits (13 pages). The report of the second phase, which included field visits to both Darfur and eastern Chad, evaluated activities during June–October 2004 (24 pages). The process was led by Jock Baker, CI’s Emergencies Quality, Standards and Accountability Coordinator. A Darfur Emergency Assessment Report was published on 4 April 2004, following rapid assessments by a seven-person team in South Darfur in late March 2004. 5 Oxfam evaluation Real-Time Evaluation of Oxfam Darfur Crisis Response (18 pages) is an internal review by Oxfam-Great Britain and Oxfam International, based on visits to the region in July and September 2004. 6 MSF-Holland evaluation Darfur 2004: a Review of MSF-H’s Responsiveness and Strategic Choices (51 pages) was published in January 2005, based on research carried out by an independent consultant, Frances Stevenson, in November–December 2004. 76 Lessons learned: the Darfur experience – 3 This chapter was researched and written from January into early March 2005 when the international humanitarian apparatus, after lengthy delays, was beginning to make its mark on the crisis. During March and April, when the chapter circulated for comment and was revised by the author, the situation took a turn for the worse. Estimates of conflict- and famine-related deaths were increased and dire warnings were sounded for the future. As the chapter was completed, in June 2005, the emergency was still evolving and its trajectory remained uncertain. Whatever the future holds, this snapshot of the initial two years of the international response may prove useful in reflecting on the early decisions taken and not taken. In any event, the humanitarian community and the concerned wider international public are deeply indebted to the agencies that have been willing to share in painful detail their experience during this difficult period. It is hoped that this chapter, like the agencies’ own self-evaluations, will contribute to the improved functioning of the aid apparatus in future crises. The author would like to thank Bronagh Carr, Roberta Cohen, Paul Harvey, John Lakeman, John Mitchell and Helen Young for their comments, and Gordon Brown for research assistance. Errors of fact or misinterpretations are the author’s own responsibility. 3.2 Mobilising humanitarian action ‘ The distinguishing feature of the Darfur crisis has been the lateness and inadequacy of the humanitarian response. It has been so serious that it amounted to “systemic failure”’ (MSF-H, 2005, p 7). This observation from the MSF-Holland evaluation, a searing indictment of the humanitarian enterprise as a whole, resonates to one degree or another with the findings of the other Darfur studies. There is broad agreement among them that the humanitarian apparatus was lamentably slow in gearing up for action and that, even after gearing up, never quite managed to take the measure of the emergency. 77 3 – ALNAP Review of Humanitarian Action in 2004 The first signs of the imminent conflict in the region are generally placed in March 2003, when fighting erupted between the government of Sudan and two insurgent groups, the Sudan Liberation Army (SLA) and the Justice and Equality Movement (JEM).2 Indeed, tensions were already apparent in late 2002. Significant displacement was evident from April 2003 onwards, with refugees arriving in Chad from April, and internally displaced persons within Darfur itself numbering over 500,000 by May 2003. Displacement and suffering, and death related to conflict increased steadily throughout 2003–04. Estimates of deaths related to the conflict varied from 7,000 by the Sudan authorities (ABC News (Australia), 2005) to 300,000 by a UK parliamentary committee (HoC, 2005), and nearly 400,000 by the Coalition for International Justice (CIJ, 2005). The particular estimates that caused the most widespread alarm in the humanitarian community were those made by a WHO official in October 2004 of 70,000 deaths (WHO, 2004) and by UN Under-Secretary-General Jan Egeland in March 2005 of 180,000 (BBC News, 2005).3 The latter figure was especially vigorously disputed by the Sudan government, which portrayed it as part of a campaign to discredit the regime (ABC News (Australia), 2005). Then again, highly politicised emergencies often involve free-swinging and sometime acrimonious debates about the numbers of persons affected.4 In reality, serious need in the Darfur region predated the humanitarian crisis that had spiked upward in 2003. For several years running, drought had undermined food security and created widespread distress. At the time of the flare-up of violence in early 2003, a number of agencies – including Oxfam-GB, Save the Children-UK, MedAir, Goal, the Sudan Red Crescent, and the Leprosy Mission – had been present on the ground, most of them engaged in development activities. UNICEF had been involved throughout the country for more than thirty years; Save the Children and Oxfam had stayed on in Sudan after responding to the crippling Darfur famine of the mid-eighties. In fact, a Save the Children evaluation mission in April 2000 had been enthusiastic about strides made in Darfur’s early warning and food information system (SC-UK, 2000). By their own admission, however, the agencies had been slow to read the signs in 2003 and to retrofit assistance efforts to the needs of the evolving emergency.5 If human need increased sharply in early 2003, the UN humanitarian and diplomatic apparatus was not seriously activated for most of a year, despite various high-level UN emissary visits and pronouncements. One of the first statements forthcoming 78 Lessons learned: the Darfur experience – 3 was from the OHCHR special rapporteur on the Sudan, who in late March 2003 reported allegations of ethnic cleansing as part of an ostensible effort by the Sudan government to purge Darfur of African tribes.6 Human-rights NGOs also sounded an early alarm.7 However, there was a considerable time lag before the United Nations as a system became seized with the emergency. In September 2003 and again in January 2004, the UN’s special humanitarian envoy sounded a warning, as did the Secretary-General himself in December 2003. Senior UN officials briefed the Security Council in May 2004, which passed resolutions in late July 2004 (1556) and November 2004 (1574). In July 2004 the Africa Union deployed a small group of peace monitors. But, in retrospect, these dates in mid-and late 2004 contrast markedly with the initial escalation of conflict and displacement in early 2003. On the operational front, the UN’s Greater Darfur Initiative was launched in September 2003, with $23 million in funding requested. In April 2004, the request was revised upward to $115 million and in June to $236 million, the growing price tag conveying the system’s sense of a runaway crisis. A UN country team had been in place in Khartoum in 2003, but with respect to Darfur the minutes of its meetings, reviewed by the UNICEF evaluation, were found to ‘reflect a general lack of urgency until December 2003’ (DFID/UNICEF, 2005, p 28). The standard UN Disaster and Assessment Coordination (DAC) team was deployed in late February 2004, almost a year after the flare-up of violence and displacement. The MSF-H evaluation found ‘a lack of leadership from the UN’, which paid little attention to the Darfur crisis and whose Khartoum presence seemed a veritable revolving door of itinerating personnel (MSF-H, 2005, p 8). If the UN system as a whole was slow to respond, individual UN agencies were not particularly quick off the mark either. The UNICEF evaluation divides its mobilisation into four periods. 1 During the early phase (March to October 2003), the agency responded with ‘small-scale interventions with little impact’. 2 In an intermediate phase (November 2003 to early spring 2004), programmes languished in the face of security constraints and lack of resources. 3 During the third period (May to September 2004), UNICEF finally pulled ‘the corporate trigger’, declaring Darfur an organisation-wide emergency on May 20 and mobilising its total institutional resources. 79 3 – ALNAP Review of Humanitarian Action in 2004 4 The fourth period, from October 2004, saw the consolidation of activities, but still with disappointing results. The evaluation concluded that ‘the early UNICEF response, along with that of other UN agencies, NGOs and institutional donors, was by and large inadequate’. Fully 18 months into the mobilisation, and despite documented successes in the areas of health, education, and potable water, continuing problems raised serious questions for the evaluation team about UNICEF’s ‘capacity to deliver and coordinate emergency operations’8 (DFID/UNICEF, 2005, pp 8, 11, 21). Other agencies also experienced difficulties, particularly in their own respective start-up phases. In fact, as more evaluations are carried out, more such difficulties are likely to be documented. • MSF-Holland was perhaps quickest off the mark, having followed up preliminary internal discussions and Sudan visits between April and September 2003 with operations in Chad in October 2003 and in West Darfur in March 2004. • Oxfam was ‘slowly scaling up the programme (an initial response was started in September 03 but was curtailed soon afterwards when access was denied by the GOS.) … Oxfam’s existing presence may have given it some advantage, but we were not alone in responding late’ (Oxfam, 2004, p 1). • CARE’s response in Chad dated from February 2004 and in Darfur from May of that year, although from the start of 2004 it had supported Save the Children’s Darfur operation (CARE, June 2004, p 4). A CARE assessment team, exploring programming possibilities, concluded in April 2004 that ‘Unfortunately, the humanitarian effort is just now gearing-up in south Darfur’ (CARE, April 2004, p 13). • WFP had the benefit of already approved emergency operations throughout the country, although during the years 2001 to 2003 there were problems throughout of ‘considerable under-delivery’ (WFP, 2004, p vi). 80 Lessons learned: the Darfur experience – 3 3.2.1 Reasons for delayed mobilisation The evaluations identify four major reasons for the delays in mobilisation. First, agencies had great difficulty establishing and monitoring the extent of the need in Darfur. The terrain was mammoth and remote and the situation fast-moving, with fresh military incidents regularly creating new displacement. While there were variations in the severity of need in North, South and West Darfur, there were difficulties everywhere in getting a handle on the situation throughout the vast region. ‘There was little reliable information on the severity of the humanitarian crisis in its early stages’, concluded the MSF-H evaluation (MSF-H, 2005, p 6). Situation analysis that kept pace with events would have been a tall order even with unimpeded access. Second, information was scarce in part because the government kept the agencies on a short leash. Access to the Darfurs, doubtless the most critical limiting factor in the mobilisation effort, waxed and waned according to the political, military and humanitarian impulses of the Khartoum authorities. The granting of visas for expatriate personnel and import licences for relief material was used as a means of exercising political control over emergency activities. Although the authorities eased strictures in February 2004 and again in May 2004 in response to international pressure, by then valuable time had been lost. Approaching humanitarian space as something of an accordion, the authorities restricted access again in early 2005 and then relaxed restrictions again in April 2005. Complicating access, the UN security apparatus in the wake of losses of humanitarian personnel in Baghdad seemed reluctant to challenge government restrictions. For a variety of reasons, the cat-andmouse game between the authorities and the agencies made it difficult for the mice to mount and sustain activities proportionate to burgeoning need. Third, a deterrent to putting pressure on the authorities to gain access to Darfur was the fear of alienating Khartoum, whose cooperation was essential in achieving North–South peace, itself a humanitarian goal. ‘When the crisis emerged, agencies in Sudan were like rabbits caught in the headlights’, according to one evaluation, ‘with their attention focused almost exclusively on the Naivasha process and preparations for post-peace rehabilitation and development’ (MSF-H, 2005, p 7). Fourth, the effort to mount a major humanitarian mobilisation for Darfur found itself engaged in a losing competition with higher-profile emergencies elsewhere for 81 3 – ALNAP Review of Humanitarian Action in 2004 priority and resources and media attention. DFID and USAID took the lead among donors in seeking to keep Darfur needs front and centre, as did NGO consortia at every available opportunity. However, the unravelling disaster in Darfur was upstaged in the early going by the crises in Afghanistan and Iraq, which, while of lesser humanitarian magnitude, had greater political cachet. Taken together, these four factors delayed for a full year the mobilisation of an international humanitarian response in any sense commensurate with the need. The evaluations as a group confirm the conclusion of the UNICEF study that it was not until at least February 2004 that ‘the donor community began to engage’ (DFID/ UNICEF, 2005, p 32). Figures 3.1, 3.2 and 3.3 document the time-lag between displacement-generating events on the ground and mobilisation of personnel and other resources. Figure 3.1 Darfur Crisis IDPs (UN estimates since September 2003) 1,600,906 Number of IDPs (millions) 1.6 1.4 1.2 1.0 0.8 0.6 TOTAL 0.4 0.2 Se 529,350 418,338 NORTH WEST SOUTH De Ja N M F A O O M A S J J p 0 ct 0 ov c 0 n 0 e b 0 a r pr 0 ay u n 0 ul 0 u g 0 e p 0 ct 0 04 4 04 4 3 03 4 4 4 4 3 3 4 4 Source OCHA (October 2004); DFID/UNICEF (2005), based on UN estimates since September 2003. 82 653,218 Lessons learned: the Darfur experience – 3 3.2.2 Inadequacy of response If the timeliness of the response to the crisis was the overriding concern of the evaluations, its inadequacy was a close second. In terms of coverage, the UN interagency study reports that, at the end of September 2004, some 88 per cent of the accessible 2,020,597 conflict-affected people had been reached. The percentages of the IDPs and conflict-affected residents who had received services ranged from highs in food (70 per cent) and primary health care (67 per cent) to lows in potable water (40 per cent) and sanitation (42 per cent). The corresponding figures three months later showed little improvement. By the end of 2004, the conflict-affected population to which aid agencies had gained access had increased by about 400,000 (to 2,404,470), itself an encouraging development. Yet sectoral coverage remained mixed: from highs in shelter (73 per cent) and basic drugs (63 per cent) to lows in potable water (49 per cent) and secondary health care (54 per cent) (OCHA, 2005, p 2). Thus, even 18 months into the crisis, the agencies were still having considerable difficulty gaining control of the situation. Had the data compiled reflected actual need Figure 3.2 Total number of humanitarian staff in Darfur (national and international) 1 April to 1 October 2004 Number of staff (thousands) 7 6,154 6 5,375 TOTAL 5 4 NATIONAL 3 2 1 779 INTERNATIONAL Ap r0 4 Ma y0 Ju 4 n0 Ju 4 l0 4 Au g 04 Se p0 Oc 4 t0 4 Source OCHA (October 2004); DFID/UNICEF (2005). 83 3 – ALNAP Review of Humanitarian Action in 2004 rather than accessible need, the percentages reached would have been more alarming. Moreover, the adequacy of assistance provided in some of the sectors raised serious questions. The UN interagency study questioned the adequacy of a shelter package of two blankets per family in conditions in which expatriate staff required two blankets per person against sub-freezing overnight temperatures.9 And there were serious questions of whether the coverage achieved by the end of 2004 could be continued into the future. In April 2005, WFP announced that it was ‘cutting by half the non-cereal part of the daily ration, starting in May’, of more than one million IDPs in Darfur (UN IRIN, 2005). Qualitative as well as quantitative issues abounded. Indeed, from the perspective of early 2005, international assistance never quite caught up with the crisis. What the UNICEF evaluation concluded about food and nutrition interventions by UNICEF, WFP, and NGOs could be writ large across a variety of sectors: such interventions ‘have drastically improved the situation, which nevertheless remains precarious’ (DFID/UNICEF, 2005, p 57). Indeed, two full years after the initial incidents that triggered the distress, UN Under-Secretary-General Jan Egeland was warning of a major famine. The humanitarian community ‘has done Figure 3.3 Resources mobilised for Darfur crisis DARFUR TOTAL 500 450 400 350 UN DARFUR US $ (millions) 300 250 200 INGO DARFUR 150 100 RED CROSS DARFUR 50 De c0 Ja 3 n0 4 Fe b 04 Ma r0 Ap 4 r0 4 Ma y0 Ju 4 Source OCHA (October 2004); DFID/UNICEF (2005) 84 n0 Ju 4 l0 4 Au g 04 Se p0 4 Lessons learned: the Darfur experience – 3 our bit’, he said in mid-February 2005; ‘We did prevent the massive famine that many had predicted, but I think it’s now time to say we perhaps may not be able to do so if the situation keeps deteriorating as it has’ (UN News Service, 2005). CARE used the March 2005 anniversary of the Egeland declaration that Darfur was the world’s greatest humanitarian crisis to call attention to the fact that the crisis remained unresolved: ‘people continue to be murdered and raped, and to die of diseases resulting from the violence’; CARE also recalled that it was approaching two years since the first refugees from the conflict arrived in Chad (CARE, 2005). As late as June 2005, UNHCR’s director of protection noted on a visit to Darfur that ‘although there are signs of increased stability in some areas, the situation in Darfur continues to be marred by unpredictability, violence and threats to the security of affected populations’ (UNHCR, June 2005). The Darfur crisis was hardly the first time that failures in timeliness and adequacy had haunted a major humanitarian mobilisation. In Kosovo during NATO’s 1999 bombing campaign, humanitarian organisations had been inundated with refugees crossing into Macedonia and Albania. UNHCR negotiated an MoU with the British military, which took over camp-building and camp-management on an interim basis. Other national military contingents were soon getting into the act. In Darfur, its own evaluation found UNHCR similarly unprepared. The problem was, among various factors, ‘the closure of UNHCR’s Chadian office in 2001 and the inadequate attention and support the emergency initially received from critical sections in Headquarters. … Many of the activities being implemented in June [2004] should indeed have been pursued months earlier’ (UNHCR, 2004, pp 3, 17). Even allowing for differing particulars, history in some key respects did seem to be repeating itself. Beyond their detailed review of policies and procedures, the evaluations convey an impression that the agencies were basically unequal to the tasks faced. UNHCR’s evaluators seem a bit taken aback at the problems that challenged the refugee agency, as if they were unfamiliar: combatants among the refugees, siting of the camps too close to the border, difficulties in enumeration, the need to protect women gathering firewood, problems associated with decentralisation of administration and interagency and government relations, staff morale. The UNICEF evaluation noted that while the inaccessibility of people affected by the conflict made the agency’s task more formidable: ‘due to lack of contingency planning with regards to inaccessible populations, UNICEF was unable to respond 85 3 – ALNAP Review of Humanitarian Action in 2004 adequately when access opened up’ (DFID/UNICEF, 2005, p 42).10 NGOs identified the familiar problem of ‘scaling up’ effective activities to meet demand, once again a perennial rather than a novel challenge. The challenges of mobilising effective humanitarian action in Darfur, then, however formidable, were anything but unfamiliar. Taken together, the findings in the six evaluations raise fundamental questions about the global reach of the world’s humanitarian safety net. Does it have the operational capacity and discipline to respond to a major crisis in a difficult logistical and political setting? Can the system maintain adequate capacity between emergencies to be able to respond quickly?11 Can the global system deal with multiple major humanitarian emergencies simultaneously? Can it give adequate priority to the Darfurs of the world when crises with higher political profile but lower incidence of need distract? The answers will emerge from Darfur and beyond. 3.3 Addressing the crisis of protection A major leitmotiv of the six evaluations is that the Darfur emergency is first and foremost a human-rights crisis. ‘The ongoing crisis in Darfur is recognised by the international community as a crisis of the protection of human rights’ began the report of the UN interagency team on its second visit in January–February 2005 (OCHA, 2005, p 1). ‘War affected populations’ first and greatest need is protection from attack’, concluded a CARE assessment mission to South Darfur in April 2004 (CARE April, 2004, p 8). Surveys by Epicentre established very high mortality rates in four sites visited in September 2004, with violence the primary cause of between 68 and 93 per cent of the deaths.12 3.3.1 Perceptions of human-rights abuses There has been little disagreement that the government of the Sudan and its Arab militia patrons have been the major perpetrators of human-rights abuses, although 86 Lessons learned: the Darfur experience – 3 the insurgents are not exonerated. Opinion differs, however, as to whether the pattern implicates the government in the specific practice of genocide. The report of an International Commission of Inquiry, established at the behest of the Security Council and released in January 2005, identified 51 individuals, including ten senior government officials, as responsible for atrocities in Darfur. ‘While the report finds no evidence of genocidal intent by the government, it does not rule out the possibility that individuals in the GoS and militia possessed criminal genocidal intent … and emphasizes that the crimes against humanity are no less heinous than genocide’ (Justice Africa , 2005, para 15). The debate about whether or not genocide was being committed was spurred by observation of the tenth anniversary of the Rwandan bloodletting in April 2004. ‘Looking at Darfur, Seeing Rwanda’, wrote General Roméo Dallaire, reflecting on his experience in command of UN forces in Rwanda at the time of the genocide in 1994 (Dallaire, October 2004). Mukesh Kapila, from his vantage point as the UN’s humanitarian coordinator in the Sudan, concurred, drawing a similar conclusion in widely publicised media interviews in Khartoum in mid-March 2004 that may have accelerated his departure from the scene. In subsequent months the US Secretary of State Colin Powell, and the US Congress described the situation as one of genocide, bringing additional profile to the crisis. Perspectives differed, however, on the use of the term genocide and, in a broader sense, whether the international response to flagrant human rights abuses marked a significant improvement over earlier instances. In a detailed review, two analysts involved in the 1995–96 joint multi-donor evaluation of the international response to the Rwanda crisis, John Borton and John Ericksson, drew a largely negative conclusion. ‘Has the international community become more willing to prevent or intervene against genocide or mass killings?’, they asked in Lessons from Rwanda – Lessons for Today. ‘[M]any of the lessons from the Rwanda genocide and the recommendations of the Joint Evaluation have not resulted in improved practice’ (Danida, 2004, p 19). Other commentators offered a more positive reading. ‘Despite the very late response of the international political community to the atrocities in Darfur’, observed Hugo Slim, ‘key states, UN organizations and NGOs did respond with this new postRwanda sense of responsibility’ (Slim, 2004, p 821). Framing the challenge in terms of the protection of civilians, the responsibilities of sovereign states, and the 87 3 – ALNAP Review of Humanitarian Action in 2004 provisions of international law, Slim argued, was evidence of an encouraging trend, even though specific actions based on the conclusions may themselves have been dilatory.13 3.3.2 Protection for women and children The reality of the Darfur emergency as a crisis in protection was underscored by the rampant violence against women. ‘The most shocking element of the brutality of the Dar Fur conflict’, notes an analysis commissioned by DFID, ‘has perhaps been the widespread, repeated and systematic sexual violence inflicted on women by the Janjawiid militia’. The particular vulnerability of women and the flagrant abuse of their fundamental rights was one of the distinguishing features of the Darfur crisis. With the bread-winning activities of men overtaken by the violence, ‘women have been left with no choice but to endure sexual violence to be able to assist their families’ (DFID, 2005, p 26). The reports of rapes of women gathering firewood and doing other chores near camps were instrumental in establishing Darfur as a tragedy of international concern. The quintessential need for protection of vulnerable populations and of women in particular confronted humanitarian organisations with awkward issues. At the level of mandates, there was confusion. ‘No UN agency has a clear protection mandate for IDPs’, concluded the UNICEF evaluation – IDPs being the most numerous single humanitarian clientele (DFID/UNICEF, 2005, p 47).14 There was also disarray at the level of programmes. Based on visits to refugee camps in Chad in June 2004, the UNHCR evaluation concluded that ‘No consistent protection strategy was in place to systematically respond to the manifold protection issues in evidence.’ UNHCR turned to seasoned NGOs to help fill protection gaps, the evaluation report observed, gaps which ‘should not have been there in the first place’ (UNHCR, 2004, pp 3, 12). But NGOs were themselves not clear on what should be done in protection or on their specific responsibilities therein. The CARE evaluation noted ‘considerable uncertainty within the organisation on how to develop or implement a protection strategy’. It acknowledged ‘confusion at different levels within the organisation about what role CARE staff should play in protection or how to assess risk associated with engaging in protection work’ (CARE, June 2004, p 3). The fact that 88 Lessons learned: the Darfur experience – 3 ‘giving aid has at times actually increased the risk of attacks on beneficiaries’ lent urgency to the matter. What could a humanitarian organisation do when faced by armed militias? Would increased advocacy for more assertive protection by others jeopardise CARE’s access as a relief agency? The protection of children was identified as a priority by a number of agencies. Based on protection assessments, Save the Children-UK formed child protection teams to assess need and provide services. They identified attacks on children, physical and sexual abuse (including rape), separation and abduction, humiliation of relatives, and the impressments of child soldiers as particular areas of concern. Programmes to address such abuses of human rights included family re-unification, prevention of gender-based violence, prevention of military recruitment, and emergency education. Save the Children and others also responded to the crisis in protection with increased education and advocacy efforts. Eighteen months into the conflict in Darfur, however, Save the Children observed that ‘Despite significant advances in the global recognition of the rights of children … children continue to be victims and are frequently directly targeted’ (SC-UK, 2004, p 2). The OCHA evaluation noted further that educational programming, ‘a protection tool and activity’ that deserved to be prioritised among humanitarian activities, was lagging (OCHA, 2005, p 8). The evaluations differ on views of the extent to which an analysis of gender issues informed agency programme strategy. The Oxfam review noted that, ‘It is heartening to find gender issues not only being part of the currency of discourse at most levels, but also being integrated into programme planning and implementation’ (Oxfam, 2004, p 11). The UN interagency evaluation was more cautious: It is now widely accepted that conflict and crises are gendered, both in terms of the differential impact on women and men, girls and boys, and the gender roles assumed during and after the immediate crisis. Many in the humanitarian community, however, still regard ‘gender’ as relating solely to issues of sexual and gender based violence [SGBV] rather than appreciating that there is a gender and women’s human rights dimension to all aspects of the response, including non-food item (NFI) selection and distribution, livelihood analysis and protection. (OCHA, 2005, p 9) 89 3 – ALNAP Review of Humanitarian Action in 2004 3.3.3 Relief or rights? The overriding need for protection led to greater cooperation between relief and rights agencies. This represented a positive change from earlier crises in which human-rights advocates were outspokenly critical of ‘truck and chuck’ aid operatives, and relief officials were disdainful of the ostensible lack of concern among human-rights advocates for the basic survival of civilian populations. The more cooperative spirit suggested the implementation of a lesson in interagency relations identified from earlier crises: that, as formulated by public health specialist Peter Salama, ‘In the interest of primary prevention, humanitarian agencies need to use such data [on the targeting of civilians] or at least establish partnerships with human rights organisations that can’ (Salama et al, 2004, p 1806). Certainly the more thoroughgoing analysis by relief agencies of the root causes of the conflict fosters such collaboration (see Section 3.5 below). At the same time, reflecting their vulnerability to expulsion from Darfur, relief groups have been more cautious than their rights counterparts in publicly pressuring the Khartoum authorities to end abuses. Rights groups, which since early 2003 had been denouncing abuses by the government and the militias it supported, were less persuaded that such pressure might interfere with the negotiations of a North–South peace agreement, which, relief agencies felt, would itself have major humanitarian benefits. Another point of tension between relief and rights groups was the involvement of aid agencies in government-encouraged and potentially coercive returns of IDPs into areas of still-doubtful safety. Rights groups challenged IOM, UNHCR’s partner in such movements, for proceeding too uncritically. In their view, IOM and others involved as government partners in resettlement should ‘not participate in activities which would expose individuals to human rights abuses’ (Amnesty International, 2004). On balance, however, rather than representing a new departure in the management of protection concerns, now more fully acknowledged, the Darfur response reflects recurrent problems that had characterised earlier crises. These are highlighted in a recent study, Protect or Neglect? (Bagshaw and Paul, 2004). Noting the traditional weakness of the UN system in human-rights field presence, analysts Simon Bagshaw and Diane Paul urge such devices as ground-level human-rights working groups and focal points, an increase in international presence, more assertive advocacy, and the strengthening of national and local institutions (Brookings 90 Lessons learned: the Darfur experience – 3 Institution–OCHA, 2004). As the UN High Commissioner for Human Rights reminded the UN Security Council, the fact that as of January 2005 ‘murder, torture, enforced disappearances, destruction of villages, rape and forced displacement continue to be committed against the people of Darfur’ (UNHCHR, 2005) underscored the general failure of protection in the first two years of the conflict. ‘Over the past ten years’, observed one study, ‘the United States has delivered up to $1 billion in relief aid to the Sudan. But the food, medicines, and seeds, while helpful, have not protected the Dinka, Nuba, and other tribes from a devastating array of assaults’ (Cohen and Kunder, 2001, p 2). Ironically, the prioritising of protection in Darfur, a welcome development in relation to earlier crises, may have contributed to the problems of meeting the operational demands of emergency relief programmes. The MSF-H evaluation notes the concern that protection resources were outdistancing assistance capacity, quoting an Oxfam official’s lament that relief personnel would rather address the Security Council than dig latrines (MSF-H, 2005, p 8). For its part, Oxfam confirmed how difficult it had been to balance operational activities against campaigning and advocacy. As suggested above, doubts about the capacity of the international humanitarian enterprise to meet global protection and assistance needs were confirmed rather than allayed by the Darfur response. To what extent this ‘crisis of operationality’ will be borne out in future crises remains to be seen. However, the Darfur experience raises a cautionary flag about the capacity of the global humanitarian apparatus to deliver in situations of widespread extremity. 3.4 Supporting IDPs and refugees Sudan has the largest number of internally displaced persons (IDPs) of any country in the world, some six million in 2004. This is the result of not only the conflict in Darfur but also years of civil strife in other parts of the country, principally between North and South. Given the priority attention that IDPs have received in recent years from the international community at the level of policy, institutional arrangements and programmes, one might expect the Darfur crisis to demonstrate an exemplary approach to supporting displaced people. ‘It is imperative that UN agencies be not 91 3 – ALNAP Review of Humanitarian Action in 2004 allowed to repeat [in Darfur] the mistakes made in the 1990s in terms of IDP policies’ urged a report commissioned by DFID (DFID, 2005, p 32). The six Darfur evaluations illustrate both innovations and traditional approaches to support work with IDPs. Humanitarian organisations, aware that refugees generally fare better than IDPs in terms of institutional patronage and services, sought to right the balance by focusing more specifically on the internally displaced. Indeed, correcting the ‘relative neglect’ of IDPs was one of the major recommendations in a recent comprehensive synthesis of some 17 evaluations of IDP programmes (DAC, 2005). The Darfur data suggest some success in adjusting the balance. Certainly the agencies were well aware of the particular vulnerability of IDPs to the conflict. ‘Addressing the security situation’ of IDPs, reported the Representative of the Secretary-General on internally displaced persons following a visit in July 2004, ‘must be the absolute priority’ (Deng, 2004, para. 41). While refugees in camps in Chad also required protection, displaced populations within the Sudan were much more exposed to violence. Attentiveness to IDP needs had discernible results. The UN interagency team found that ‘Nearly all IDPs in the camps visited … noted that health services were better than they had ever received’ (OCHA, 2005, p 12). While a signal accomplishment, this appraisal also underscored the low level of care predating the emergency. Along with progress for IDPs in selected programme areas came greater awareness of the needs of host communities. Yet this, ironically, itself drew critical comment from the UN interagency team. ‘While many NGOs are reaching out to the host community beyond IDP camps’, the evaluation concluded, ‘in some cases this has been undertaken in a manner that merely duplicates the assistance provided in the camps, which may not be appropriate. The environment beyond the camp setting is far more complex.’ The interagency review also found ‘insufficient attention to the environmental impact of humanitarian assistance activities’, a concern confirmed by several of the individual evaluations, and a ‘lack of engagement with women’s leadership structures’ in and around IDP camps (OCHA, 2005, p 11). Not only were IDP services more difficult to provide but agencies seeking to obtain and maintain IDP access were more subject to manipulation by the authorities and more vulnerable to insecurity. 92 Lessons learned: the Darfur experience – 3 3.4.1 Focusing on needs, not categories The Darfur experience should contribute significantly to recent debate among donors and agencies about the utility of (a) categorising beneficiaries according to the nature and extent of their displacement, or (b) assisting them as part of a more general population in need. An ECHO study, based on reviews in Angola and Afghanistan as well as Sudan, supported present ECHO policy of allocations based on need rather than according to a self-contained ‘IDP’ category. The ECHO review concluded that ‘membership of a particular category was not always a good indicator of need’ (ECHO, 2004, p 5). Viewing the population as a whole rather than in pieces, the study found, also lent itself to a more dynamic understanding of political–military interactions. A Danida evaluation of assistance to IDPs in Angola also underscored the artificiality of such population groupings. ‘The need for protection for the IDPs and returnees, while real, was not much different from that of the resident community’ (Danida , 2003, p 11). The IDP synthesis study mentioned above, assessing advantages and disadvantages of targeting, concluded that ‘the central concern is not to grant the internally displaced a privileged status, but to identify as accurately as possible who and where they are, and then ensure that their needs are not ignored’ (DAC, 2005, pp 5–6). 3.4.2 Responsibility for displaced people What of the chronic problem of the lack of an institutional patron for IDPs? The 1998 UN Guiding Principles on Internal Displacement, which clarified the legal position of IDPs, had by the time of the Darfur crisis been followed up by several changes to secure IDP interests within the international humanitarian apparatus. But, in this regard, Darfur repeated history rather than breaking new ground. During its initial visit in September 2004, the UN interagency team had recommended designation of a lead agency for IDP camp management. When UNHCR proved unable to play this role, the UN humanitarian coordinator asked OCHA to identify NGOs to manage the various IDP camps. As of early 2005, some 39 different organisations had come forward, most with ‘no prior experience in camp management/coordination’, leaving some ‘600,000 IDPs [in] 93 3 – ALNAP Review of Humanitarian Action in 2004 camps or areas … without a clearly identified camp coordinator’ (OCHA, 2005, p 14). The UNHCR evaluation itself found unevenness in the quality of services from one camp to another, reflecting the wide variety of NGOs involved. Darfur thus represents the latest chapter in the decades-long saga of the clientele that regularly falls between the coordinating cracks. (Coordination is discussed more widely in Section 3.8 below.) On reviewing the six Darfur evaluations in the context of the wider literature on Sudan and other crises, it is difficult to avoid the conclusion that the mistakes of the nineties have indeed been replayed in policies and programmes concerning displaced people. With some two million IDPs and 200,000 refugees as of early 2005, the Darfur crisis is primarily one of people displaced within their own country. Yet with 1.4 million of the IDPs in camps run by some 39 largely inexperienced and unsupervised NGOs, and another 600,000 in camps without a coordinator, the United Nations can hardly be said to be responding to the crisis of protection and assistance as a concerted system. Nor is preventing future displacement through saving livelihoods – the subject of the following section – by all accounts a major programming priority. 3.5 Saving livelihoods Recent policy dialogue has devoted considerable attention to the extent to which relief activities should be geared to supporting people’s abilities to provide for themselves – beyond ministrations that provide life-saving inputs such as food, healthcare, shelter and other such essentials.15 This represents a change from traditional relief approaches that, as the UN interagency evaluation states, have reflected ‘the typical weakness of livelihood protection activities in humanitarian interventions’ (OCHA, 2005, p 18). In fact, critiques of responses to the earlier Darfur famine of 1984–85 for having been framed primarily in terms of food aid make Sudan itself something of a laboratory for a ‘livelihoods approach’ to humanitarian intervention.16 94 Lessons learned: the Darfur experience – 3 3.5.1 Increasing emphasis on livelihoods A barometer of change is evident in the recent evolution of the Sphere standards in disaster response. Among the standards presented in the 2000 Sphere handbook are those for food aid, the purposes of which are presented as to sustain life, ‘to eliminate the need for survival strategies which may result in long-term negative consequences to human dignity, household viability, livelihood security and the environment’ and to ‘provide a short-term income transfer … to allow household resources to be invested in recovery and longer-term development’ (The Sphere Project, 2000, p 132). The 2004 version of the same handbook gives the livelihoods elements much greater prominence. There the food aid discussion is framed in terms of ‘the importance of food security, nutrition, and food aid in disasters’, with stress placed on ‘the capabilities, assets (including both material and social resources) and activities required for a means of living linked to survival and future well-being’ (The Sphere Project, 2004, p 108). This more recent thinking is reflected in the Darfur response and in the evaluations under review. A number of agencies reported having conducted livelihoods surveys. One by Save the Children showed that, in 2003, ‘the livestock and food reserves of many people in Darfur were severely depleted’ (MSF-H, 2005, p 4). Many practitioners had a keen sense of the narrow margin of survival of the Darfur population, whether IDPs, refugees or settled people. ‘There may be circumstances’, observed the UN interagency review, ‘where vaccinating animals or providing seeds is a higher immediate priority than addressing chronic problems like poor healthcare services or access to water. Protecting livelihoods may have more impact, even in terms of health outcomes’ (OCHA, 2005, p 11). Such a livelihoods approach could thus have major programmatic implications. With a view to its emergency operations throughout Sudan, a WFP evaluation suggests that ‘WFP could seek to be regarded within the UN system as a food and nutrition agency (for emergencies), not just a food aid agency (for emergencies)’, capitalising on the potential of food distributions to ‘free people to choose their own recovery activities’ (WFP, 2004, p 14, emphasis in original). In placing greater emphasis on the coping skills of the affected population, a livelihoods approach underscores ‘the modest impact of external relief programmes, relative to the far greater contribution to survival and the maintenance of livelihoods 95 3 – ALNAP Review of Humanitarian Action in 2004 by people’s own efforts’ (De Waal, 2005, p xii). The more recent emphasis on supporting livelihoods also places greater weight on understanding the dynamics of the situations confronting people and challenging their traditional coping mechanisms. The interagency evaluation of the Darfur response found room for improvement to the extent that ‘ The lack of understanding of livelihoods and the complex relationships between nomads, agro-pastoralists and sedentary farmers impedes programming’ (OCHA, 2005, p 17). 3.5.2 Difficulties in implementation Attention to livelihoods edges agencies into challenging areas where the body of accepted policies and best practices is relatively small, and where many lack operational experience. ‘Programming to support livelihoods will not be easy in the context of Darfur’, stresses one study carried out in late 2004 in the Sudan and Libya by a team led by Helen Young. Since livelihoods are so integral to the conflict and war economy, it is imperative that implementing agencies understand and consider fully the implications that any livelihood interventions may have on the dynamics of conflict. Any peace-building or conflict resolution must also understand, take account of, and be linked with livelihoods. (Young et al, 2005, p 110) Her study observed that, ‘Never before in the history of Darfur has there been such a combination of factors causing the failure of livelihood strategies and the loss of assets. These factors include production failures, market failures, failures to access natural resources, and constraints on the remittances of migrant workers. Under these circumstances region-wide famine appears inevitable. While the provision of food aid can partially redress the production failures, a much wider raft of interventions are needed to begin to address the other issues.’ (Young et al, 2005, p110.) The study’s recommendations encompassed a host of economic and social measures: ‘processes of land restitution and compensation; livestock restitution, reconciliation and compensation; and opening up of transport routes to provide safe passage of people, livestock and goods. Ideally these wider processes of reconciliation should be linked with livelihood support’ (Young et al, 2005, p ix). 96 Lessons learned: the Darfur experience – 3 Young finds confirmation of the utter centrality of livelihood loss to the Darfur crisis in the fact that mass displacement continued well after the worst of the organised armed violence had subsided.17 The difficulties experienced by aid agencies in supporting livelihood strategies in Darfur recall similar problems that had affected Operation Lifeline Sudan 15 years earlier. ‘At the start of OLS in 1989’, recalled a major OLS evaluation conducted in 1995–96, ‘the problem was clearly perceived as one of a large number of people being at risk of starvation … In less than a year, however, these objectives broadened in OLS II to include assisting displaced populations toward productivity and self-reliance’ (OLS 1996, p 110). In OLS planning documents, food aid underwent the evolution noted above from that of a pivotal life-saving input to a derivative means of promoting self-reliance. While the shift was a positive one, this and other assessments gave OLS low marks in turning such plans into reality. In sum, the Darfur response evidenced positive stirrings of innovation away from traditional relief reflexes. However, at the end of the day, programming continued to demonstrate what the evaluation cited above termed ‘the typical weakness of livelihood protection activities in humanitarian interventions’. 3.6 Managing tensions with the political ‘There is almost no action that cannot be interpreted as political’, observed evaluator Maurice Herson, of humanitarian activities in the Darfur crisis.18 His observation resonates with experience from other complex emergencies as well. In fact, a group of evaluation specialists, seeking in 2001 to identify major lessons for those planning humanitarian strategies for Afghanistan, began their list of nine recommendations with the overarching need to ‘Develop a coherent policy framework that recognises that humanitarian aid requires its own “space”’ (DAC, 2001, p 3). Developing a framework for managing tensions between humanitarian action and politics in the Darfur crisis had two major aspects. The first concerned insulating such action from the ambient political context so that activities might proceed in 97 3 – ALNAP Review of Humanitarian Action in 2004 keeping with core humanitarian principles. This involved negotiating and maintaining access to civilian populations, access which the authorities expanded or contracted depending on political and military considerations. Some successes were reported. For example, ‘UNICEF’s highly visible role in the Asmara talks between GoS and the SLA ended with a breakthrough agreement for the polio campaign to be run on both sides of the frontline’ (DFID/UNICEF, 2005, p 43). Yet such signal successes were overshadowed by the widespread failure of the aid effort to reach people in areas outside government control. ‘Access to SLA/JEM controlled areas and cross-border cooperation’, noted the UNICEF study in an understated comment, ‘remain important challenges’ (DFID/UNICEF, 2005, p 58). The second aspect concerned finding appropriate political connections. If a certain separation from the political was essential for humanitarian work to be carried out with integrity, that work also needed to be carefully situated in relation to the prevailing political context. The intertwining of humanitarian and political dimensions, a recurrent reality in major post-Cold-War aid mobilisations, was particularly tight here. There was not one set of peace negotiations but two: in Naivasha, Kenya on the Sudan’s North–South conflict, and in Abuja, Nigeria on the Sudan’s Darfur conflict. The debate about genocide introduced another set of highly charged political elements into the discussion. Moreover, US-led interventions into Afghanistan and Iraq, as well as its pursuit of the global war against terrorism called into question the intentions and bona fides of the world’s sole remaining superpower and largest aid donor to the Sudan. The two sets of peace talks were relevant to humanitarian organisations both because of their importance to the future and because of their operational implications. ‘Ultimately, sustainable peace and security in the region can only be possible if the root causes of the conflict are effectively addressed’, observed the Secretary-General’s Representative on IDPs, Francis Deng, in a comment on the wider meaning of the peace talks following a visit to Darfur. ‘The grievances of the region are deep rooted and focus on marginalization, neglect and discrimination based for the most part on the racial identification of the population as predominantly non-Arab.’ Assistance and protection, however indispensable, would remain palliative until the causes of abuse and deprivation were addressed (Deng, 2004, p 3). 98 Lessons learned: the Darfur experience – 3 Operationally, a complex set of relationships linked humanitarian action and peace. Success of the North/South peace talks in Naivasha would provide a resettlement opportunity for some four million IDPs and half a million refugees, and perhaps a peace dividend for Darfur as well. At the same time and more ominously, as noted by the UNICEF evaluation, ‘To some extent, progress in the [Naivasha] peace talks … provided a trigger to conflict in Darfur as groups feared they would lose leverage as peace-agreements were reached in the South’ (DFID/UNICEF, 2005, p 69). Meanwhile, success in the Abuja peace talks, despite a pattern of broken ceasefires, might, with the help of AU monitors, draw down the curtain on flagrant humanrights abuses and on the wide swath of death and destruction across Darfur. The two conflicts were interlocking in other ways as well. As noted above, the need for the cooperation of the Khartoum authorities in the Naivasha talks had exercised a braking influence on the willingness of diplomats and aid agencies to press for military restraint on the government and for humanitarian access to Darfur. The issue had produced something of a rift between human-rights advocates committed to ending the bloodshed, and aid groups anxious to gain and maintain access to those in need. In addition, an upswing in the likelihood of success in Naivasha in late 2004 led to an intensification of the war in Darfur, as each side sought to solidify its position and make its bid – for independence, in the case of the rebels, and for integration, in the case of the government. There was also a more ominous interpretation: that ‘The Sudanese regime is adept at using one conflict to stoke the fire of another, and has often exploited the international community’s tendency to focus on one conflict at a time rather than taking a holistic regional approach’ (Prendergast, 2005). Humanitarian organisations for their own reasons stayed closely attuned to developments on the peace fronts. Having activities in all parts of the country, MSFHolland watched political events closely. Already in April 2003 it had been discussing whether the Naivasha process might destabilise Darfur, concluding that ‘any scenario was likely to lead to chaos’, about which, however, MSF could do little (MSFH, 2005, p 9). UNICEF felt obliged in anticipation to engage the Africa Union in the cause of child protection at the hands of its troops. A country-wide WFP evaluation anticipated a potential peace dividend from a North–South agreement that WFP ‘should prepare for’ (WFP, 2004, p 38). 99 3 – ALNAP Review of Humanitarian Action in 2004 3.6.1 Advocacy Activities in the area of advocacy illustrate the complex effort to manage the tensions between humanitarian action and politics and peace. On the one hand, aid organisations were intent on pursuing their bread-and-butter work of assistance and protection. On the other, they realised that the conflict, as long as it continued, would complicate their task and increase their caseload. After all, as stated so eloquently by a former Sudan foreign minister, ‘The reason we’re in need of help is this conflict’ (Minear et al, 1991, p 140). Moreover, in the absence of successfully wresting humanitarian space from the belligerents, aid agencies would be hard-pressed to carry out their work. Advocacy – its conduct, relative priority and impacts – was a subject of recurrent discussion and comment in the Darfur evaluations. Most agencies engaged in advocacy, some forthrightly and others more quietly. All were concerned about whether speaking on essentially political issues – the causes of the conflict, the need for an international military or observer force, the desirability of economic sanctions – would jeopardise their perceived neutrality or their operational presence in-country. The Sudanese government’s threatened expulsion of Save the Children-UK and Oxfam-GB in November 2004, following their statements to the UN Security Council on the need for tougher political–military measures underscored agency vulnerability.19 One NGO linked publication of a newspaper article written by an aid worker after his return home to a temporary increase in waiting time for visas and other permissions. At the same time, UNICEF, which has given explicit priority to advocacy in other settings, was criticised in its evaluation for missing an opportunity to make its voice heard on policy issues affecting children. To what extent did the humanitarian endeavour, in managing these humanitarian/ political tensions, get the balance right? In one sense, the Darfur response replicated the mistake of Operation Lifeline Sudan (OLS) in emphasising assistance over political solutions. OLS failed to capitalise on the agreement won from the belligerents in 1989 to open up ‘corridors of tranquillity’ for relief personnel and supplies. Fifteen years of conflict later, it represents a still-missed opportunity to proceed on peace in tandem with relief, although in its defence there are those who 100 Lessons learned: the Darfur experience – 3 believe that conditioning humanitarian programming on progress on the peace front does violence to humanitarian principle. The Darfur response is not the first time that diplomatic challenges have been sidelined, due to a misplaced emphasis on humanitarian activities.. Earlier examples of a similar failure to get the balance right exist in the crises in the former Yugoslavia and Rwanda. Indeed, the ten-year retrospective on the Rwanda response cited above (Danida, 2004) found in the international response to the Darfur situation ‘a telling echo of the Joint Evaluation’s conclusion that “humanitarian action cannot substitute for political action”’. That retrospective recalled the observation of a senior UN official, Dennis McNamara, in September 2004, that ‘The massive presence in Darfur is humanitarian – 500 internationals and 3,500 nationals. There is no massive international presence otherwise. I think humanitarians should not become a substitute for political security presence. We have seen that too often’ (IRIN press release, quoted in Danida, 2004, p 102). In another sense, however, the Darfur response represented a certain progress in the lessons learning process. The humanitarian enterprise had a clearer sense of the root causes of the tragedy and was able to articulate these for a wider constituency. A study of the political roots of and solutions to the Darfur crisis, commissioned by the Sudan Advocacy Coalition,20 expressed the sobering view that ‘By 2006, it is likely that donors will have spent over half a billion dollars, if not more, without addressing a single long-term cause of the conflict.’ The conflict, continued the review by analyst Vic Tanner, is about ‘the very nature of Sudanese identity’, with the Sudanese state itself ‘the heart of the problem’ (Tanner, 2005, pp 41, 43). Also positive is the growing consensus among agencies that effective humanitarian action has an irreducible advocacy element. Various groups nurtured working relationships with, or at least monitored the activities of, political bodies such as the UN Security Council and, at the regional level, the Organisation of African Unity (now the Africa Union) and the Intergovernmental Authority on Development (IGAD). The Khartoum-based advocacy coalition itself was a creative effort by aid groups to understand better and manage more effectively the necessary tensions between the humanitarian and the political. While differences among the agencies remain, the new level of willingness to acknowledge and manage the political dimension of humanitarian action was potentially significant for future highly politicised settings. 101 3 – ALNAP Review of Humanitarian Action in 2004 3.7 Situating humanitarian action in relation to the conflict The interplay between the humanitarian enterprise and the conflict itself also preoccupied humanitarian practitioners in Darfur and their colleagues who evaluated their work. Once again the Darfur issues were cut from a larger cloth. A book commissioned by the European Union and published in 2000, The Wider Impact of Humanitarian Assistance, explores those relationships. However neutral humanitarian action in premise and principle, according to analyst David Keen: ‘recent crises have shown clearly that emergency aid inevitably affects political and economic processes in war-torn countries, and in turn aid operations have been profoundly affected by these processes’ (Keen et al, 2000, p 75). The evaluations of the Darfur response are not particularly explicit with regard to the effect of humanitarian presence and activities on Sudanese political and economic life. However, it is clear that during the years 2003–2004, the war and its consequences represented the major intersection in the daily dealings of Sudan and the wider world. The very presence of international humanitarian personnel represented an embarrassment of major proportions to a country in the throes of painfully public paroxysms of national self-definition. The situation was strikingly reminiscent of the famine in Darfur and other parts of the Sudan in the mid-eighties. Commenting in 1986 on the aid mobilisation, which took the form of the UN-related Office for Emergency Relations in Africa (OEOA), then Prime Minister Gazouli Dafalla articulated the country’s resentment toward the aid effort. ‘It is painful for us to accept these gifts that you bring us’, he said. ‘It is painful to listen to your admonitions as to the manner in which we are using what you are giving us. The Sudanese way is to bestow gifts upon the people who come to this country, not the other way around. While you are doing a noble thing, it is hurting us’ (Deng and Minear, 1992, pp 91–92). In the Darfur crisis, the endless succession of luminaries itinerating through Khartoum – aid officials, diplomats, generals, journalists, the odd social scientist – was a constant reminder of the country’s extremity and weakness, its conflict and crisis. 102 Lessons learned: the Darfur experience – 3 3.7.1 Effects of the conflict on aid work Conversely, however, the multiple effects of the conflict on humanitarian operations are a more explicit theme of the Darfur evaluations. First, the conflict provided the rationale – and the rationalisation – for many of the constraints imposed by the authorities on aid activities. ‘When you’re at war’, Britain’s ambassador to the Sudan had observed in the early days of OLS, ‘everything becomes a question of military and strategic advantage’ (Minear, 1991, p 73). There was at times during the mobilisation for Darfur a strong sense among aid workers that the government was once again creating, or at a minimum encouraging or allowing, security incidents as a pretext for constraining humanitarian access. There was no doubt about the sensitivity of humanitarian activities in the midst of the conflict. They positioned international personnel within active war theatres and provided an intimate view of the inner workings of the country, including humanrights abuses. Exercise of protection mandates to address the consequences of scorched-earth and ethnic-cleansing policies placed aid agencies on a collision course with the authorities, putting at risk their activities and the lives of those who provided them with information. Programmes of training in human rights and intercultural awareness were particularly suspect. In a broader sense, the very presence of humanitarian organisations seemed an embodiment of an international agenda of regime overthrow. Aid organisations responded in different ways to the ostensibly security-related restrictions imposed upon them. ‘The official bureaucratic requirements and restrictions applied by GoS to aid activity’, explains the MSF evaluation, ‘are formidable and not to be underestimated’. While acknowledging the difficulties even for agencies with long experience in the Sudan, MSF-H deployed a national staff person with a network of contacts in the relevant ministries whom it credited with arranging the necessary permissions. Its evaluation concludes that ‘It is also likely that, with the Naivasha [peace] process ongoing, the GoS wanted to keep diplomatic relations smooth by being seen to be cooperative in other matters such as access to Darfur’ (MSF-H, 2005, p 16). The resourcefulness of some NGOs contrasted with the risk-averse tendencies of the UN, which also seemed more prepared to accept ‘no’ for an answer (OCHA, 2005, p 4). 103 3 – ALNAP Review of Humanitarian Action in 2004 A second effect of the conflict was to politicise aid work by concentrating activities in government-controlled areas. ‘While it is important not to provide assistance in a manner that exacerbates the conflict’, observes the UN interagency evaluation, ‘humanitarian assistance should be provided on the basis of need without any consideration as to a group’s actual or perceived role in the current conflict’ (OCHA, 2005, p 3). The CARE assessment of April 2004 observed that ‘The NGO community appears to be divided and in some cases stigmatized by the debate of whether to be coopted by the GOS “war strategy”’ (CARE, April 2004, p 13). By and large, aid activities showed a distinct bias in favour of people in governmentcontrolled areas. The bias reflected not intent – agencies were committed to impartiality – but rather circumstances on the ground, reinforced by government policy and pressure.21 ‘Due to prolonged insecurity, travel restrictions prevented UNICEF, and other agencies, from distributing emergency supplies to IDPs in rebelheld areas’, notes the UNICEF evaluation (DFID/UNICEF, 2005, p 42). However, once again the NGOs had somewhat greater flexibility than the UN. ‘Other agencies, especially NGOs such as MSF, that are not required to respect UN Security regulations have managed to achieve wider coverage in the rural areas, where UNICEF access remains limited’ (DFID/UNICEF, 2005, p 58).22 As of early 2005, a number of NGOs, including Save the Children and Merlin, were understood to be seeking to expand their presence in places controlled by the insurgents. The Oxfam evaluation recommended exploration of ‘ways of extending its work outside government-controlled areas. In North Darfur the challenge of moving into rebel-held areas needs to be taken up’ (Oxfam, 2004, p 13). Even within communities exclusively under government aegis, some NGOs, in the interest of greater proportionality, sought to become operational in areas where people were least served. A third effect of the conflict was to reduce the quality and increase the cost of aid. ‘Food deliveries the day before our arrival at the site’, reported a CARE team of its visit to South Darfur in March 2004, ‘were reported to be picked over first by those guarding them and food was distributed only after high value items were removed – this includes removing quantities of sorghum to feed the militias’ horses’ (CARE, April 2004, p 9).‘Due to limited monitoring capacity’, observes the UNICEF evaluation, ‘the current post-installation status of services (e.g. number of functioning latrines and hand pumps, etc) is not known’ (DFID/UNICEF, 2005, p 52). 104 Lessons learned: the Darfur experience – 3 The extent to which humanitarian resources fuelled the war effort remains conjectural, although, viewed in the context of other relief efforts in the Sudan and elsewhere, the concern of the agencies was clearly well placed. Confirming indirectly the negative impact of the conflict on aid activities was the perception that such activities would get a boost from the advent of peace. An end to the North–South conflict, observed the WFP evaluation, would open up the possibility of ‘better coverage, better targeting … and thereby … a greater impact on persistent and unacceptably high malnutrition rates’. True to the complexity of such matters in the Sudan, however, the WFP evaluation notes that relief activities would continue to be needed even after the advent of peace (WFP, 2004, pp 38–39). Distortions of humanitarian activities are not unique to the latest Darfur crisis. They call to mind the drought response in the Sudan in the mid-eighties. ‘[S]ince the first major international relief programmes of the 1980s’, notes one recent study, ‘Arab groups have been at the back of the queue for relief, in that they are usually considered last and receive less than their fair share’ (Young et al, 2005, p 46). Such distortions were also evident in OLS, at its inception in 1989 the jewel in the crown of UNICEF and the first-ever such UN initiative but, over time, sullied by its intimate association with the ongoing North–South conflict. A 1996 evaluation gave OLS a mixed review in that wider setting: the situation of war-affected populations in Sudan has changed little during the course of OLS. It remains a chronic political emergency, where people’s options for reducing their vulnerability are limited. In this situation, humanitarian crises have been, and will continue to be, a common feature. The need for humanitarian assistance remains. (OLS, 1996, p 264) Such distortions also affected international efforts elsewhere in the Sudan at roughly the time of the Darfur mobilisation. In a reference to the difficulty of keeping food aid out of military hands, the WFP evaluation of its Sudan-wide emergency operations notes that ‘Non-civilians have also had access to WFP relief supplies in the southern sector, putting WFP beneficiaries at risk’ (WFP, 2004, p vii).23 Conditions of war also exacerbate a factor which affects the programming of food aid in non-conflict settings: ‘Sharing of food rations among members of clan, i.e. among households that are not targeted, is a socio-cultural fact that WFP has to accept and needs to take into account when establishing food rations’ (WFP, 2004, p 28). 105 3 – ALNAP Review of Humanitarian Action in 2004 3.7.2 Resonance with other conflicts In theatres beyond the Sudan, similar distortions have also been encountered over the years. WFP’s study, Recurring Challenges in the Provision of Food Assistance in Complex Emergencies: The Problems and Dilemmas faced by WFP and its Partners, merits quotation at length because it resonates so fully with the Darfur experience. Although WFP and most humanitarian agencies have attempted to be ‘neutral’ and to provide assistance ‘impartially’ in conflict situations, the assistance provided – especially bulk food assistance – has not been without consequences for the course of events and the actions of the parties. Lives have been saved, but many needy people have not been reached, there have been unintended side effects, delivery costs have been high, some food has been lost, stolen or misused, and increasing numbers of WFP and other humanitarian workers have been killed or injured. In most conflict situations, food has been used as a weapon and source of influence and, in some cases, warring parties have profited from or sought to impede assistance operations. (WFP 1999, p vi) In sum, the humanitarian enterprise in the Sudan made a serious effort – more so than in other crises – to understand and address the impacts of the conflict on its work. That said, the agency evaluations suggest the absence of tough-minded strategic calculation on the part of humanitarian interests. Clearly the Sudanese understand their country better than their international well-wishers, and have become adept over the years at adapting available outside resources to suit their own purposes. In fact, the evaluations provide a rather detailed picture of the belligerents in the Darfur conflict as far more strategic in their manipulation of humanitarian assets than the humanitarian enterprise has been in its utilisation of them. 106 Lessons learned: the Darfur experience – 3 3.8 Improving coordination Recent studies have confirmed the importance of an assertive and robust United Nations role in coordination, along with a disciplined approach by agencies associated with the UN system in their pursuit of their own activities. Experience in earlier crises suggests that the weaker a government in a given crisis, the more essential it is for an outside coordinating element to take an active role. Where the resident political authorities are strong but not particularly sensitive to humanitarian concerns, assertive international coordination of humanitarian assets and interests is particularly crucial. Where insurgent political elements challenge the recognised political authorities, the coordinating challenge faced by the UN is more complicated still. In short, very few major conflicts benefit from a hands-off approach to humanitarian coordination.24 A strong international coordinating nexus was by all accounts not present in the Darfur crisis. A case in point was the absence of an institutional focal point for IDPs: as noted, some 39 NGOs were involved in camp coordination. ‘Despite the agreements they have signed with OCHA’, the UN interagency evaluation observed, ‘the international NGOs concerned do not consider themselves strictly accountable to OCHA for the quality of services in the camps, nor is it reasonable to expect them to be given the scope of the task specified in the agreements and supporting documents. In any event … OCHA … [is not] able to adequately monitor their performance’ (OCHA, 2005, p 15). OCHA lacked authority not only with NGOs but also with UNHCR, the putative focal point for IDP concerns in the circumstances. Even in a non-conflict situation, such weakness and lack of authority at the centre would invite confusion. Equally conspicuous by its absence in Darfur was an entity to apportion resources according to the severity of need. ‘Many organizations – UN agencies and NGOs alike – have weaknesses in their capacity’, noted the UN interagency study. ‘But there is little, if any, attempt to balance comparative advantages and weaknesses’ (OCHA, 2005, p 23). The UN-centric system of humanitarian coordination left major geographical and sectoral gaps. As a result, the evaluation recommended that: To ensure equity in the provision of humanitarian protection and assistance and prevent further displacement and tension between groups, all agencies, 107 3 – ALNAP Review of Humanitarian Action in 2004 organisations, and donors should continue to make determined and coordinated efforts to address the needs and vulnerabilities of IDPs and others in less accessible areas, including areas controlled by non-state actors. (OCHA, 2005, p 4). More tightly knit humanitarian presence during the year-plus following the outbreak of major violence in March 2003 might have helped to orchestrate international pressure on the Khartoum authorities to expand access within Darfur. Coordination in the circumstances was not a matter of organisation charts, but of saving lives. The incapacity of two principal UN workhorses had serious repercussions for the normal division of labour. ‘UNICEF undertook the responsibility of coordinating several sectors – child protection, education, water and sanitation, and nutrition as well as certain aspects of health’, its evaluation concluded, ‘yet did not have sufficient technical expertise to ensure effective coordination until July–September 2004’ (DFID/UNICEF, 2005, p 9). UNHCR’s relative absence from the scene was also palpable. Moving to fill the gap caused by UNHCR’s IDP opt-out, OCHA signed an agreement with the International Organisation for Migration (IOM) to provide technical assistance in IDP camp management in North and South Darfur. Reviewing the situation in early, 2005, the UN interagency evaluation concluded that ‘IOM has not been able to adequately fulfil this role, in part due to the fact that IOM made a number of early mistakes and has yet to gain the confidence of other agencies’ (OCHA, 2005, p 15). Small wonder that relations around coordination tables were ‘strained’. Coordination was also an issue within international NGO families, but less so than in other major crises, and certainly less so than among UN organisations. CARE’s evaluation notes ‘good overall coordination’ between constituent parts from the US, France, Canada and elsewhere (CARE, June 2004, p 6). MSF, with national sections operating on the ground from Holland, France, Belgium, Spain and Switzerland, held regular coordination meetings in Khartoum to manage its activities in the three states of Darfur. With an eye to relationships with other agencies, however, its evaluation found that ‘MSF sections could take a more collaborative and coherent approach to the overall need in Darfur’ (MSF-H, 2005, p 19). Reflecting on their experience as a group, some American NGOs realised after the fact that they might have avoided obstacles placed on aid shipments to the Sudan by the US government embargo had their sister organisations abroad procured the essentials. 108 Lessons learned: the Darfur experience – 3 The multitude of NGOs that flocked to the Darfur scene in late 2004 could arguably have benefited from a heavier – or at least a more assertive – UN hand. ‘Coordination and UN leadership in both North and South Darfur are not strong’, observed the Oxfam evaluation. ‘ This leaves agencies more or less on their own to assure relevance and avoid duplication or gaps’ (Oxfam, 2004, p 11). The UN interagency evaluation itself noted that while a great deal of time was spent in coordination efforts, ‘the primary purpose served by most meetings is information sharing and there is an undue reticence to openly discuss problems and provide and accept constructive criticism.’ Without doubt, limited NGO operationality compounded the problem of capacity with which the UN itself struggled. A stronger UN could also have played a more pivotal role with the government’s Humanitarian Assistance Commission. The absence of an accepted centre for activities of disparate centripetal and largely autonomous organisations has been a characteristic of many recent crises, and remained so in Darfur recently. The OCHA-commissioned study of 2001 reviewed all possible permutations of coordination structures and functions in a variety of peacekeeping and stand-alone settings. The report acknowledged that: The frequent absence or weakness of legitimate government to prioritise and implement policy creates the UN’s coordination challenge in the first place. The violence and insecurity facing civilians and those that seek to help them are also sickeningly familiar challenges to humanitarian action and its coordination. (OCHA, 2001, p ii) Based on a detailed review of numerous evaluations and case studies, the authors of the 2001 report describe a ‘recurring picture over a decade of UN humanitarian agencies whose governance structures, funding sources, weak management and institutional cultures all constitute obstacles to effective coordination’. Calling for fundamental structural change to address ‘the blight of adhocracy … in how the UN system coordinates’, the authors concede the difficulties in producing such change. At fault are ‘resistance on the part of Member States and donors, and weaknesses internal to the system’ (OCHA, 2001, pp 48, 50). Darfur lends fresh urgency to their plea. 109 3 – ALNAP Review of Humanitarian Action in 2004 3.9 Crafting an appropriate and accountable international presence Implicit in each of the foregoing challenges has been the task of crafting an international presence appropriate to the Darfur crisis, and duly accountable. The six Darfur evaluations shed helpful light on the size and shape of the international footprint, an item of growing concern in most recent humanitarian interventions. The lessons-learned exercise for policy makers gearing up for Afghanistan sounded a cautionary note: ‘Unmanaged influxes of aid agencies – multilateral, bilateral and NGOs – are an increasing feature of high profile international political-military-aid interventions’, analysts warned the DAC. ‘The most efficient way to contain the problems of expatriate dominance and disruption is to prioritise the identification and engagement of local and national emergency and rehabilitation actors, even where national and governmental structures remain weak or not fully legitimate’ (DAC, 2001, p 6). Establishing expatriate presence involves questions of function and competence. The evaluations concluded, by and large, that the cause of protection was well served by highly visible expatriates. CARE’s decision early on to ‘spread out as widely as possible, particularly with food distribution activities’, although questioned by some at the time, ‘proved beneficial from a protection standpoint’ (CARE, December 2004, p 20). Traditional relief distribution, by contrast, had no compelling need for foreign presence. In fact, heavy use of national staff would minimise operational cost and provide local employment. Aid agencies had their own need for outsiders. Internationals were indispensable in getting emergency operations up and running. MSF found that a ‘Shortage of expats was a significant constraint on the intervention during the early stages and contributed quite significantly to MSF-H’s inability to maintain a presence in Darfur when it first intervened in December 03’ (MSF-H, 2005, p 32). Several agencies found that specialised personnel – for example, technical experts with communications and advocacy skills – should have been deployed earlier. Save the Children viewed trouble-shooting in Darfur by a senior executive as indispensable in getting its programme launched. CARE’s evaluation recommended quarterly visits by senior officials ‘to gain a first-hand understanding of challenges and communication gaps’ as well as to promote team-building (CARE, December 2004, p iv). 110 Lessons learned: the Darfur experience – 3 But some visits from headquarters were more justified than others. The UN interagency evaluation was critical of agencies in the field for failing to plan for the expected ‘inundation of missions’. It urged the ranking UN official in such settings ‘to limit missions to only those that are essential’ (OCHA, 2005, pp 6–7). Yet weak authority kept all but the most respected coordinators from limiting the numbers of itinerating supernumeraries, even from his or her own agency, much less from donor governments. To complicate the situation further, the position of UN resident coordinator/humanitarian coordinator in Darfur was itself filled by a succession of people, and also vacant for long stretches. Whatever the value of international personnel, particularly in crises of protection such as this, their presence underscored the heavy externality of such humanitarian operations. The fact that many of the foreigners were young and inexperienced (more than half were ‘first-missioners’) called the competence of aid operations into question. ‘ The Darfur response’, remarked the MSF evaluation, ‘suffered from a shortage of field staff with the necessary knowledge and experience of starting up a large-scale acute emergency response’ (MSF-H, 2005, p 32). The high international profile may also have made aid assets more suspect and vulnerable to attack. One of the weaknesses of expatriate-heavy humanitarian interventions is poor understanding of local contexts. ‘The Darfurs represent a classic case of a complex political emergency with its interplay of chronic and emergency needs’, observes the UN interagency evaluation. ‘Yet despite this general understanding of the complexity of the situation, no agency or organisation seems to have undertaken a thorough analysis. There is little evidence at the field level of political and/or security analysis being undertaken.’ Weakness in situation analysis and strategic planning had serious ramifications: The lack of understanding of livelihoods and the complex relationships between nomads, agro-pastoralists and sedentary farmers impedes programming. Indeed the lack of credible information and analysis of the situation in Darfur cuts across all areas and is one of the single biggest impediments to informed planning and effective action in the Darfurs. (OCHA, 2005, p 17) The UN interagency evaluation’s thoroughgoing sector-wide critique resonated with individual agency experience. ‘Oxfam’s analysis is limited by insufficient understanding of the internal political situation in Sudan’, its evaluation found. ‘This 111 3 – ALNAP Review of Humanitarian Action in 2004 has partly been due to lack of access and ability to investigate the situation safely, but we should be aiming for a more sophisticated understanding of Sudanese politics’ (Oxfam, 2004, pp 9–10). Despite weak strategic political contextualisation in the Darfur response – a gap in the functioning of the UN system perhaps more than of individual aid agencies – there appeared as of early 2005 to have been less animosity than in Afghanistan and Iraq toward the perceived Western character of the humanitarian operation. Yet agencies were aware of potential dangers. One was the reaction of Arab populations to the perception that international aid favoured their African compatriots. An MSF assessment found significant needs in Arab villages, but needs that were ‘the underlying ones typical of Darfur (chronic poverty and lack of essential services) rather than the heightened conflict-related humanitarian needs of the IDPs and other affected populations’ (MSF-H, 2005, p 20). Given the highly politicised circumstances and the dangers of suspicion and misunderstanding, contextual analysis would have pointed toward outreach activities that were for the most part lacking. One study found that ‘if humanitarian aid fails to reach affected Arab groups, this will almost certainly inflame tensions, and could even contribute to the harassment of humanitarian workers’ (Young, 2005, p 32).25 The MSF evaluation suggested that MSF ‘may wish to consider conducting activities to increase awareness amongst the Arab communities of the rationale for MSF’s humanitarian action’. By extension, advocacy should reach beyond ‘preaching to the converted’ and should target ‘the Arab League, the AU and relevant African states, and ‘non-traditional’ but none-the-less significant governments and donors such as Egypt, Saudi Arabia, Japan, China and Malaysia’ (MSF-H, 2005, p 37). The UNICEF evaluation struck a similar note. ‘Opportunities to disseminate UNICEF advocacy and programme activities to Arabic-speaking media were by and large ignored, despite the importance of counter-balancing anti-Western and anti-UN messages and stereotypes with positive images’ (DFID/UNICEF, 2005, p 43). The situation recalled the early days of OLS, when UNICEF-led media efforts directed toward the West forfeited ‘an opportunity to create a needed non-Western constituency’. As a result, concluded one study of the earlier Sudan initiative, ‘Suspicions of Lifeline as a foreign intervention driven by Western political interests were reinforced’ (Minear, 1991, pp 38–39). 112 Lessons learned: the Darfur experience – 3 3.9.1 Accountability The Darfur evaluations also shed useful light on the current debate about accountability. A recurrent theme in the Darfur evaluations was the need for improved performance. The issue was not about the need for accountability but rather for what and to whom: that is, standards and mechanisms. For what are the agencies to be held accountable? Practitioner agencies seem seized with the need to measure up to agreed professional standards. This is evident in the launching of the six evaluations reviewed here, in the discussion of Sphere standards and Code of Conduct provisions, and in the attention paid to mid-course corrections in policies and programmes. There is something refreshing about the UN interagency review team, visiting Darfur in September 2004 and issuing a report that identifies ‘reasonable expectations’ of changes that it expects to see in place by the time of its next visit three months later. Its approach seems in keeping with the lesson drawn from earlier emergencies by analyst Peter Salama that, ‘In the absence of strong government supervision in most emergencies, a mechanism is required to ensure that all agencies adhere to basic standards in implementing their projects’ (Salama et al, 2004, p 10). While greater preoccupation with accountability is certainly a positive outcome of the Darfur crisis, it undermined an essential aspect of humanitarian risk-taking. The UN interagency evaluation noted a tendency to interpret Sphere standards as ‘absolutes, rather than indicators’, forgetting that standards are targets rather than objectives and that ends ‘can serve to inhibit, rather than facilitate, action’. One case in point, the evaluation suggested, might be the daunting task that awaits agencies that accept responsibility for IDP camps. What better rationale for deferring action than to plead inability to meet the ‘requirements in the circumstances’? (OCHA, 2005, pp 10–11). A livelihoods study shares the alarm. The willingness of aid agencies to expand their programmes only when they have met the minimum standards, it warns, represents ‘a strategy for humanitarian containment, not humanitarian action’ (Young et al, 2005, p 117). The larger questions of accountability remain more daunting still. Key ingredients of success – or, in the case of Darfur, failure – in humanitarian protection and assistance lie well outside the specific control of the agencies. Should humanitarian organisations be faulted for not mounting activities that donors were unwilling to 113 3 – ALNAP Review of Humanitarian Action in 2004 fund or for which belligerents were unwilling to provide access? Should Security Council members be held accountable for not becoming ‘seized’ of the crisis earlier, or UN member nations for not providing military or peacekeeping assets? Before the net of blame is cast too widely, analyst Hugo Slim reminds, ‘Responsibility for the killing and destitution in Darfur lies first with those who committed it. Assessing the subsequent international response to this primary violence is an analysis of secondary responsibility’ (Slim, 2004, p 827). But who, then, should take responsibility for the deaths associated with the delays in mobilising the international response in 2003–04? For the rapes of female IDPs gathering firewood in 2005? For the failure to provide tens of thousands of people with the essentials of survival? Should donor governments be held accountable – and if so, how – for delays in funding ‘emergency’ assistance: that is, for the time lag of most of a year between the need depicted in Figure 3.1 and the resources provided (Figure 3.3)? Or are the actions decried crimes without perpetrators, victims without victimisers? While one NGO at the time of writing faced legal action in Sudanese court for not having protected an IDP from lynching, the broader questions of responsibility are perhaps more disquieting still. 3.9.2 Beneficiary participation The UN interagency evaluation also raised questions about the extent to which practitioners viewed themselves as accountable to the people being assisted and protected. The evaluation notes, for example, that ‘A rights-based approach to humanitarian assistance and the Sphere Project minimum standards require that beneficiaries actively participate in decision-making.’ The study found little that was positive to report in this regard from the frontlines in Darfur: ‘beneficiaries have still not been effectively engaged in the management of matters that concern them directly’ (OCHA, 2005, p 11). By contrast, the CARE evaluation provides an example of popular participation promoting local ownership and thereby enhancing programme quality. ‘CARE has been successful’, its evaluation reported, ‘at setting up highly participatory water/ sanitation committees within the IDP camps that have taken an increasingly active role in site planning and latrine design’ (CARE, December 2004, p 6). ‘Other sector interventions by CARE’, however, ‘have been less proactive in promoting empowerment’ (CARE, December 2004, p 17). In CARE programmes in refugee 114 Lessons learned: the Darfur experience – 3 camps in Chad, women also had a representation role, as well as filling half of the available positions in distributing food and non-food items (CARE, December 2004, p 17). This approach is in keeping with an emerging international consensus about the importance of beneficiary participation. A wider debate continues, however, about whether participation should be approached as a vehicle for project implementation or as a more basic exercise in political empowerment (USAID, 2000, p 4).26 In a broader sense, the reality that the evaluations were undertaken and the spirit in which they were conducted are positive developments. The MSF study is particularly noteworthy in this regard. The fact that MSF-H was first among the agencies to move into action in 2003 does not mean that, in its own estimation, it moved quickly enough or is blameless for preventable distress. ‘[W]ith this evaluation, MSF-H is asking itself whether its response was good enough, not in relation to the performance of other actors but rather in relation to the needs of the population’ (MSF-H, 2005, p 3). 3.10 Reflections The Sudan represents a rich repository of learning. This is certainly the case for the Darfur experience, as the six evaluations reviewed in this chapter suggest. It is also true of two previous mobilisations, the Office for Emergency Operations in Africa (OEOA) in 1984–1986 and Operation Lifeline Sudan from 1989 to the present. OEOA, OLS, and Darfur represent, as it were, three acts in a single play. The problems encountered by humanitarian organisations in these three initiatives were strikingly similar. They included: meeting stated objectives in assistance and protection; monitoring impacts; and managing tensions between relief and development, and, in the cases of OLS and Darfur, between assistance and peace. The problems are remarkably consistent across crises that were drought-related in origin (OEOA) as well as those rooted in civil strife (OLS and Darfur). The recurring nature of the problems bears out the observation in an earlier study: that the challenges of complex emergencies are of a piece with those of ‘natural’ disasters but with an added degree of complexity (Deng and Minear, 1992). 115 3 – ALNAP Review of Humanitarian Action in 2004 Despite the generic nature of the problems, each response proceeded in relative isolation from its predecessor(s). OLS benefited little from OEOA, and the Darfur response benefited little from OEOA and OLS. Consistent throughout were: a heavy reliance on material aid, abundantly supplied, and thus a distorted sense of the importance of external inputs; a widespread sense among the Sudanese public of exclusion from, and manipulation by, relief operations; and a difficulty among international actors in seeing the picture whole rather than in geographical and sectoral compartments. All these mobilisations, individually on their own terms and also together, are thus profoundly unhistorical in construct and execution. This is not to denigrate the intentions or minimise the accomplishments of each, but rather to suggest that their contexts were too narrowly understood and their preoccupations too technical. The UN official who in 1989 described the OLS task of assessing needs in insurgentcontrolled areas in southern Sudan as ‘terra incognita’ could just as easily have been describing the difficulties faced by the UN apparatus a dozen years later in Darfur. ‘As in other civil conflicts where the UN has had difficulty developing sound data independently of the host government’, the UN’s ‘involvement proved … “a voyage of discovery”’ (Minear, 1991, p 39). The challenge to the UN in Darfur thrown up by the SLA was not unlike the one posed by the SPLA in the southern Sudan. How can a humanitarian organisation within a system comprised of member states negotiate access to civilians in territory controlled by an insurgent non-state actor? The problems are as perennial as the solutions are elusive. There is, lamentably, little to suggest that future humanitarian programming in the Sudan will be much different. The thrust of UN planning for the post-Naivasha era in North–South relations seems to be proceeding as the fourth act in this larger play, the theme of which appears to be the marginalisation of the Sudanese people, already marginalised by conflicts, by well-meaning international institutions. A UNHCR statement, issued in February 2005, confirms that Sudan’s past is prologue and that past humanitarian interventions may repeat themselves in the coming years. ‘Southern Sudan Emergency Team Deploys’, reads the UNHCR Briefing Notes announcing the dispatch of a 15-person emergency team to southern Sudan ‘to start urgently needed reintegration projects in preparation for the return of some 550,000 Sudanese refugees from neighbouring countries’ (UNHCR, February 2005). 116 Lessons learned: the Darfur experience – 3 Equal fervour greeted a similar challenge more than 30 years ago, when in early 1972 the Addis Accords brought an end to the 18-year civil war and aid agencies rushed to mobilise personnel and resources to take advantage of a comparable window of opportunity. When the Darfur conflict is resolved and reconstruction efforts are launched, will they, too, be carried out without reference to antecedents? Given the possibility – or the likelihood, according to some analysts – that the Naivasha peace agreement fails to hold, as indeed did the Addis Accords, will contingency plans be in place? For the moment, it appears that funding will be no obstacle. At the Oslo Donors’ Conference on the Sudan in April 2005, donor governments and agencies pledged some $4.5 billion toward a three-year development plan of $7.9 billion in external resources (Oslo Donors’ Conference, 2005). But if past is prologue, largesse can be part of the problem rather than of the solution. Historical parallels aside, the lessons-learning picture from Darfur provides some grounds for encouragement. The broadening of the comfort zone among aid groups for engaging in the more ostensibly political domains of protection and advocacy is welcome. Also positive is the attention now given to balancing the conflicting claims on limited resources of various population groups (refugees, IDPs and residents) and crafting a humanitarian presence which, while international in essential respects, is more indigenous in composition and accountability. The use of real-time evaluations for expediting course corrections is also welcome, as is the increased attention to impact and accountability. The replacement of humanitarian triumphalism with greater realism, and of agency defensiveness with greater openness, also deserves applause. Yet, a largely negative conclusion remains unavoidable: that the institutional weight of past practice is giving way all too slowly to the insights of creative practitioners and intrepid evaluators. In fact, the lethargic effort of the international humanitarian enterprise in Darfur to come to terms with an unravelling crisis of major proportions during the first critical two years may be a paradigm for the equally precarious struggle to implement fundamental institutional changes at the global level. The tragedy of Darfur and the Sudan will be compounded if changes are not made, whether in the region or in the humanitarian apparatus itself. 117 3 – ALNAP Review of Humanitarian Action in 2004 Notes 1 This chapter also makes reference to an evaluation of World Food Programme (WFP) emergency operations in the Sudan. The study by WFP was nationwide in scope and not undertaken with specific reference to the Darfur crisis. 2 For a concise and comprehensive description of the background and causes of the conflict, see DFID (2005). 3 ‘UN’s Darfur death estimate soars: At least 180,000 people may have died in Sudan’s war-torn Darfur region over the past 18 months, according to the United Nations’ top emergency relief official’ (BBC News, 2005). 4 For an analysis of the issues of enumeration, see Crisp (2000). 5 Looking back, however, several agencies questioned the feasibility of retooling existing programmes and personnel to shift from development to relief activities. 6 The Office of the High Commissioner for Human Rights itself was conspicuous by its relative absence on the ground in Darfur. A small contingent of staff arrived only in August 2004. 7 Amnesty International issued 38 press releases and 12 reports on the crisis during the two-year period beginning in February 2003 (MSF-H, 2005, pp 24–25). Human Rights Watch, Physicians for Human Responsibility, Refugees International, and other NGOs were also active in flagging patterns of abuse. 8 UNICEF informed ALNAP that it ‘never accepted this statement and circulated the report noting the many useful comments … but specifically stating our disagreement with this phrase’. 9 One incident reported from a Darfur IDP camp involved three women who shared a single garment. Two women remained naked in the tent while one went outside clad in their sole article of clothing (Flaherty, 2005). 118 10 In effect, the obstacles were threefold: the government of the Sudan, the UN’s security office UNSECOORD, and UNICEF itself. 11 The surge-capacity arrangements instituted after the similarly delayed response in Rwanda did not make a significant difference in this instance when the UN system itself was not seized with the crisis. For a detailed discussion, see Danida (2004). 12 The Epicentre findings were published in the Lancet of 1 October 2004, and are quoted in MSF-H (2005), p 7. 13 Sudan analyst Eric Reeves, however, lambasts ‘the disgraceful dishonesty and sanctimony that would have us believe that new resolve has been found’ in the years since the Rwanda crisis (Reeves, 2005). 14 The UNICEF evaluation notes that UNICEF ‘has assumed the lead in child protection interventions and has participated in the prevention of sexual and other abuses in IDP camps’ but observes ongoing difficulties in the child protection sector (DFID/UNICEF, 2005, p 47). 15 See, for example, Lautze and Stites (2003). 16 See, for example, De Waal (1989). 17 Conversation with the author, 12 April 2005. The destruction of livelihoods as an explicit objective of the Darfur conflict is examined in section 3.6. 18 Personal communication with the author, 28 February 2005. 19 In April 2005, NGO employees were reported to have received threats of reprisals should the UN refer the cases of those charged with war crimes to the International Criminal Court (Reeves, 2005). The government arrested two international staff of MSF on 1 June 2005. Lessons learned: the Darfur experience – 3 20 Members of the coalition are: CAREInternational, Christian Aid, the IRC, Oxfam International, Save the ChildrenUK and the Tear Fund. 21 A WHO document noted that ‘WHO staff have visited the areas which are relatively inaccessible because they are not under Government of Sudan control. They appear to be much worse off than those which can be assessed’ (WHO, 2004, 2). 22 The report went on to cite as an important exception ‘the mass vaccination campaign for polio and measles on both sides of the frontline’ (DFID/UNICEF, 2005). 23 For a discussion of some of the problems of achievement of food aid objectives in conflict situations, see ALNAP’s Review of Humanitarian Action in 2003. 24 For a working definition of coordination and its various elements, see Minear et al (1992). For a discussion of aspects of UN coordination and a chart of various models that have been tried in different settings, see OCHA (2001). 25 This study also remarked on the resentment among Arab Sudanese based on the perceived favouritism of international aid agencies in employing African Sudanese. 26 For a discussion of a distinction between beneficiary involvement in programme operations and engagement of the local community in the broader issues of justice and social change, see ALNAP (1999). 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