annual report - Crittenton Services, Inc.

CRITTENTON
SERVICES, INC.
2016
ANNUAL
REPORT
2016 ANNUAL REPORT
Mission Statement
We embrace children and families in need with
nurturing services to help them achieve self-sufficiency.
Lately, there is much discussion about how to identify and address the top
concerns in our state. There are significant problems: the drug epidemic, the
economy, infrastructure, education, healthcare, and more. No matter what your
priorities or opinions, after a time, it seems overwhelming. Wearisome. Looking
at the issues, debating the pros and cons, reaching for possible solutions
produces a sort of battle fatigue. In West Virginia, this might be particularly true,
as the state struggles against the same, seemingly insurmountable challenges,
year after year. For those of us in child-serving agencies, the fatigue can cut to
the bone. Go online, search for national data on any indicator of child well-being
by state. Look for West Virginia…keep scrolling down.
To tackle the challenges, we have to be resilient. Resiliency is what keeps us
able to survive and adapt, what keeps us strong and flexible to meet the needs
of our state’s children.
Resiliency is what we strive to build in our kids so that they can be successful and healthy, in spite of the hardships they are
facing. Resilient kids are able to work, play, love, and hope well. That is a tall order for kids growing up in a state with the
highest rate of overdose death in the country, where shrinking populations create isolation, and basic needs go unmet.
How do we build resiliency in kids? By providing connection, consistency, and safety. Those are the basics that guide the
work of bringing up capable kids. Based on our clients, we have plenty of work to do. Many clients bear the burden of
substance abuse in their families. One resident told me that she wanted a mom who would “tell her right from wrong,” but
her mom “chose drugs over us kids.” Two young sisters endured years of abuse from a neighbor, because their father
agreed not to press charges in exchange for a steady supply of prescription pills.
There is chronic stress, fueled by economics and dysfunction in families that creates an unstable environment for children
that includes neglect, hunger, and exposure to violence. Sadly, child maltreatment seems ever-present. Clients come to us
with histories of terrible abuse. Too often our young mothers became mothers as victims of abuse and even incest.
Our clients are strong survivors with a desire to heal, to be loved and loving, to build a successful path for their lives and for
their families. Their courage motivates our work; their resiliency inspires us. Like them, we must choose to be committed,
rather than overwhelmed.
Now, more than ever, we need to devote our energies to the well-being of our marginalized children and families. We
move forward, encouraged by the faithful support and service of our staff, our board, and our community. Many thanks to all
of you.
Kathy Szafran
TIES Trauma Informed Elementary Schools
Because Trauma Comes to School
The TIES program brings trauma-informed practice into early elementary classrooms, pre-k through first grade.
Crittenton’s focus on trauma-informed research and practice over the past several years underscores the need for
early intervention for children.
Children growing up in chronically stressful, traumatic environments can suffer deficits in brain development, resulting
in poor decision making, memory, organized thought processes—all important skills for the classroom. A highly
stressed child, emotionally overwhelmed or fearful, may behave in ways that appear uncooperative or are disruptive.
“Too many preschoolers are labelled as ADD or expelled from preschool because they are ‘not ready’ without looking
at the issues underlying behaviors,” says Crittenton president and CEO, Kathy Szafran.
Kids come to school carrying significant stressors from home that naturally affect behavior and performance in the
classroom. It is not surprising that a child who has witnessed or suffered violence, has concerns about where he/she
will sleep that night, is food-insecure, is losing a parent due to divorce, incarceration or illness, comes to school poorly
prepared.
“TIES…is the first time that students’ reactions have been clearly identified as a coping
mechanism for the on-going trauma in their lives. TIES has also identified intervention
techniques that have given us hope that students will gain self-regulation skills and
become productive students.”
Elizabeth A. Conrad, Principal, Fairplains Elementary School
TIES places resource liaisons, master’s level therapists, into schools. TIES
team members help teachers to identify children who are exhibiting signs
of trauma, assist in creating trauma-informed classroom environments,
and facilitate referral to treatment. Addressing both the school and home
environment creates a unified approach to building health and resiliency in
the child.
The TIES team collects data to measure
the effectiveness of intervention,
including documentation of disciplinary
actions and unexcused absences in
participating classrooms, as well as
classroom environment assessments.
Wellspring therapists providing services
to children and families referred
through the TIES program regularly
assess client progress throughout the
treatment period.
TIES pilot schools included five
classrooms located in Hancock,
Ohio, Tyler, and Wood Counties. The
TIES project was made possible by
generous support from the Claude
Worthington Benedum Foundation.
Data from the 2014 Child Trends
Study indicates that West Virginia
ranks nationally in the top
three states for early childhood
adversity,
documented
by
trauma scoring of adverse
childhood experiences (known
as ACEs). ¹ Researchers identify
chronic stressors as ACEs,
which include abuse, neglect,
and household instability. The
four top ACEs for WV children (in
order of incidence): economic
hardship; divorce; alcohol use;
mental illness. Clinically, early
childhood trauma is a predictor
of significant developmental
and health deficits.
Adverse Childhood Experiences: National and
State-Level Prevalence. (Child Trends Research
Brief). Retrieved from: http://www.childtrends.
org/wp-content/uploads/2014/07/Brief-adversechildhood-experiences_FINAL.pdf].
TELEHEALTH
What’s Next for
Behavioral Health Services
“For many clients, telehealth will be convenient and comfortable,”
says Ken Nice, director of Wellspring Family Services, “but they will always
have a choice if they prefer to meet at the office or in-home.”
Telehealth increases the availability of psychiatrists and psychologists. Therapists must work with those professionals
for treatment review, but they are in short supply both statewide and nationally. With telehealth, the therapist and client
can bring the psychologist in, online, for treatment planning that requires oversight.
The online platform delivers efficiency and better care for residential clients. During a stay in the residential program
clients, accompanied by case management staff, must return to their home counties for court hearings and other
meetings, which means a missed day of school for the girl, a full day out of the office for a case manager, and travel
expenses. Crittenton staff are working with judges and DHHR workers to promote the use of telehealth as a way to save
time and money by participating, from a distance, in multi-disciplinary meetings or hearings.
Looking ahead to the changing landscape of service delivery, Crittenton launched the
development of telehealth, an online platform that provides a secure and convenient online
counseling environment. The service will be available to clients in the spring of 2017.
Telehealth is a convenience for clients and helps therapists to be more productive. While
Wellspring therapists do see the majority of clients in their homes, during the winter months,
there are days when travel is unsafe, which results in cancelled sessions. For some clients,
privacy and personal safety is a top concern and they welcome the opportunity to use a
laptop or a smart phone to interact with a therapist in a location in which they feel secure.
Residential clients frequently return home to communities with few supports, after an average 9-month stay at Crittenton
that includes daily therapeutic services. Telehealth provides a way for a residential client to stay connected to her
therapy team as she makes a transition back into her home setting. The therapy team can also “bring in” families from
those home settings for therapy and treatment planning in advance of the girl’s return.
In addition to direct provision of services, telehealth helps the agency stay connected internally. With more Wellspring
offices covering a greater geographical area, telehealth is a “no mileage” way of staying in touch, supervising
employees, and providing training. The system necessitates training so that staff members are comfortable with the
system, and educated on ethics and best practices for this new approach to counseling.
The telehealth initiative received funding from the Robinson S. Parlin Trust and The Bernarnd McDonough Foundation.
The philosophy, inc. skincare brand is best known for its great product lines—hope in a jar, purity, amazing grace, and
more—but it also represents a remarkable commitment to the support of mental health and wellbeing. The company’s
hope & grace initiative recognizes that mental health issues are one of the greatest challenges women face. More
than 450 million people worldwide suffer from mild to serious mental health issues, including post-traumatic stress,
depression, anxiety, bipolar disorder, self-esteem and financial stress, all of which disproportionately affect women
around the world.
[
Philosophy is the first company to place a deep focus on
mental health and wellbeing and the first major beauty
company to make a brand-wide commitment to dedicate
1% of its USA net sales toward the cause.
]
Wellspring Family Services received funding through the hope & grace initiative, a project of New Venture Fund
in partnership with philosophy, inc., to launch two new Wellspring sites. Crittenton staff chose the new office sites,
Harrisville and Huntington, based on state health data and by working in partnership with the WV Department of
Health & Human Resources (DHHR). The Huntington office serves clients in Putnam, Cabell, and Wayne Counties. The
Harrisville office serves Ritchie, Gilmer, and Doddridge Counties.
Growing... with hope & grace
The funding paid for the start-up costs for the offices, including support for staff salaries. “Expanding services is always
difficult, as it takes time to establish relationships and build a client base in a new community. The hope & grace
initiative gave our offices a chance to ‘get on their feet’ by supporting the early months of operation,” says Beverly
Petrelli, Chief Operating Officer.
The hope & grace fund is administered by the New Venture Fund, a 501(c)(3) public charity
dedicated to supporting innovative and effective public interest projects.
PRO
GRAMS
SERVING
THE FAMILIES
& CHILDREN
OF WEST
VIRGINIA
Wellspring Family Services
Outpatient Counseling
offices serving 21 West Virginia counties
of clients receive services at home or school
Residential Services
Specialized behavioral health services
for adolescent girls, ages 12 - 21
The only program
licensed to meet
the needs of
West Virginia’s
pregnant and/or
parenting girls
Cradles to Crayons
Licensed Childcare
Daycare for Residential Clients, Newborn to 2
Transition to Independence Program
Universal Pre-K, Before/Aftercare
in Ohio County Schools
WV residents, children & adults
476 Adults • 843 Children
On-grounds nursing care
On-grounds School
87 Adolescents • 40 Infants
203 Children
A Voice in the National Discussion
on Trauma-Informed Practice
This past September, Kathy Szafran gave a presentation
at the White House, serving as an expert panelist at the
“Trauma-Informed Approaches in School: Supporting Girls
of Color and Rethinking Discipline” Conference. Szafran
presented insights on trauma-informed practice and the
treatment of underserved populations, especially focusing
on rural communities and the special needs of girls.
“I was so honored to speak on behalf of our clients.
Policy makers need to understand that there are very
limited resources for rural populations and isolation has
consequences. It creates a crisis for young girls who have
no commonality, no shared culture. When they come into
residential treatment, they feel very much alone, and when
trying to create an environment for them to return back
to and have a community to embrace them, frequently, it
doesn’t exist.”
The opportunity to participate in the White House forum is due in part to the agency’s membership in The National
Crittenton Foundation, a strong national advocate that promotes policies to support the needs and potential of girls
and young women. The Foundation, and its member agencies, are active in national trauma research. The White House
Council on Women and Girls, together with the U.S. Department of Education, the Georgetown Law Center on Poverty and
Inequality, and The National Crittenton Foundation hosted the conference.
2015 - 2016 FINANCIAL REPORT
REVENUE
EXPENSES
Fees for Services Government Agencies
5,880,710
89.17%
Residential Level 2 Program
2,809,400
41.55%
Fee for Service Public
222,753
3.38%
Residential Level 1 Program
118,158
1.75%
Government Grants
58,495
0.89%
Wellspring Program
1,996,664
29.53%
Contracts with Others
111,790
1.70%
Childcare Program
191,855
2.84%
Donations/Fundraising
352,526
5.35%
TIES Program
177,921
2.63%
Interest/Investments
59,772
0.91%
System of Care Grant
56,995
0.84%
Gain/Loss Investments
(105,607)
-1.60%
Management and General
1,246,656
18.44%
Gain/Loss Fixed Assets
(3,030)
-0.05%
Fundraising
163,639
2.42%
Other
16,757
0.25%
Total
6,761,288
100.00%
Total
6,594,166
100.00%
Rob Vandine
Miriam and Jarod Douglas
Stephanie and Stuart Bloch
Thank You Friends!
Our community members enrich the programs of
Crittenton with generous support of events and programs.
In 2015-16, corporate citizens underwrote a number
of fundraisers and friend-raisers. Volunteers in the
Crittenton Cares program organized events, brought
enrichment programs to the residential program,
answered phones, registered 5K runners, wrapped
Christmas gifts, led Crossfit classes, tutored students,
delivered cupcakes, and more.
We appreciate all of you
and all that you do!
PAINT THE TOWN PINK CELEBRATED OUR 120TH ANNIVERSARY
OGLEBAY GLESSNER AUDITORIUM
Caleb Filburn, Mayor Glenn Elliott, Katie Welch, Siena Baldi, Patricia Croft
The Pink hosting crew from West Liberty’s theater department
Advanced Entertainment and the 19th Hole
Benefit Golf Outing at Oglebay
Cook & Sip at Sandcrest with Sarah Lydick
Junior League of Wheeling
Sarah demonstrates her cooking technique
Staff cook Lauralee Wiechman beams at new kitchen
equipment gift from the Junior League. League member
Penny Cunningham presented the new equipment on
smoothie night.
Angie Szalay & Dane Malatinski, Super Hosts!
Founding Father’s 5K, Grandvue Park
Crossfit
Christmas for Clients
Mary Bandi, gift wrapper
Crittenton board member Holly Fillipovich
Staff accountant Evan Bratcher
Guests enjoy the meal and wine pairings
Junior League of Wheeling members bring nutrition “knowhow” and fun to residential clients with Kids in the Kitchen.
Rachel Goodman
demonstrates
handstand pushups
Community groups and volunteers
donate hundreds of gifts each year
to make the holidays brighter for our
clients. Volunteers wrap gifts and fill
stockings for young moms and their
little ones.
Individual Donors
Mr. & Mrs. Barry Allen
Ms. Robin Amos
Mrs. Craig Andrews
Ms. Valerie Andrews
Mr. Chris Aubrey
Mr. & Mrs. Walter Austin
Ms. Siena Baldi
Mr. & Mrs. Brendan Ball
Ms. Margie Ball
Mrs. Mary Dee Bandi
Mr. Andy Barger
Mrs. Edna Barger
Ms. Kristie Barnett
Mr. Rocco Basil
Ms. Crystal Bauer
Ms. Cindy Becker
Ms. Caroline Beckwith
Mr. & Mrs. Jonathan Bedway
Ms. Joey Bell
Ms. Tracy Dawn Bell
Mr. & Mrs. Kurt Benedict
Ms. Jessica Bennington
Mrs. Amber Bentz
Mr. & Mrs. Tim Bishop
Ms. Sue Blevins
Mr. & Mrs. Stuart Bloch
Mr. & Mrs. Phil Bohn
Ms. Leslie Bolock
Ms. Courtney Bolton
Mrs. Bonnie Bonar
Dr. & Mrs. David Bowman
Ms. Kacie Boyd
Mrs. Shirlee Bray
Ms. Kathleen Burch
Ms. Katie Burns
Mr. & Mrs. Wayne Butler
Ms. Cathy Byers
Ms. Janet Campbell
Mr. Joseph Canestraro
Mr. Carl Carenbauer
Dr. & Mrs. Frank Carenbauer
Mr. & Mrs. Richard Carter
Ms. Tracee Chambers
Mr. David Charvat
Mr. & Mrs. Joseph Chincheck
Ms. Audrey Ciripompa
Dr. & Mrs. James Comerci
Ms. Yukiko Comstock
Ms. Joelle Connors
Dr. & Mrs. Thomas Conti
Ms. Bonnie Cook
Ms. Megan Cook
Ms. Maryann Copp
Ms. Amanda Corrigan
Ms. Kristin Cox
Mr. & Mrs. Andrew Croft
Mr. & Mrs. David DelVecchio
Ms. Sara Devecchis
Mr. & Mrs. Isaac Dieffenbaugher
Mr. Robert Drinkard
Mrs. Mildred Drutch
Ms. Erin Dusch
Mr. & Mrs. Vincent Dwyer
Ms. Bonnie Ellis
Ms. Frieda Ernes
Dr. Jamie Etzel
Mr. & Mrs. Banford Exley
Ms. Tracey Fencl
Mr. Ryan Ferns
Mrs. Kathy Figaretti
Ms. Holly Fillipovich
Ms. Kelly Fitzpatrick
Ms. Sarah Fitzpatrick
Ms. Pidge Fleming
Dr. Tifani Fletcher
Ms. Patricia Franklin
Mr. L.W. Franzheim, Jr.
Mr. Steve Frasnelli
Mr. Christopher Freeman
Ms. Carolyn Frickle
Mr. & Mrs. David Gaiser
Ms. Billie Jo Gay
Ms. Kaitlyn Geer
Ms. Kim Geer
Mr. & Mrs. Edward George, III
Dr. & Mrs. Angelo Georges
Dr. & Mrs. Richard Glass
Mr. & Mrs. Matt Golein
Mr. & Mrs. Jay Goodman
Ms. Donna Graham
Mr. Allen Green
Mr. & Mrs. Sidney Grisell
Ms. Alison Hannan
Mr. & Mrs. Jason Hanson
Ms. Christa Harden
Mr. & Mrs. Ken Harvey
Mr. & Mrs. Joseph Hatton
Ms. Wilhelmina Heceta
Ms. Wuela Heceta
Mr. Jarrett Helmick
Mr. & Mrs. Stephen Hilliard
Mrs. Danielle Hinerman
Mr. James Frey & Mr. Michael Hires
Mr. & Mrs. Robert Hitchman
Ms. Stephanie Hockenberry
Dr. John Holloway
Ms. Chantel Hoskins
Mr. & Mrs. Roger Hupp
Dr. & Mrs. Eric Irwin
Mr. Richard Ivaun
Mr. & Mrs. Frank Jackson
Mrs. Beth Jacowitz Chottiner
Mr. & Mrs. John Bettem
Mr. Larry Johnson & Ms. Gloria Masaric
Mrs. Cate Johnston
Mr. & Mrs. W. Robert Jones
Mr. & Mrs. Bradley Joseph
Dr. & Mrs. Daniel Joseph
The Honorable & Mrs. Tod Kaufman
Mr. & Mrs. Melvin Kahle
Mr. & Mrs. Craig Karges
Dr. & Mrs. Carter Kenamond
Mr. & Mrs. David Kenamond
Mr. & Mrs. Joseph King
Mrs. Kimberly Kinney
Ms. Peggy Klug
Mr. & Mrs. Edwin Kluth
Ms. Janelle Knorr
Ms. Caren Knoyer
Dr. & Mrs. John Kramer
Mr. & Mrs. Mato Kret
Mr. Michael Kuhn
Dr. & Mrs. Ashok Kumar
Ms. Donna Lallone
Mr. & Mrs. Mark Landini
Ms. Cynthia Lash
Ms. Kim Lawless
Mrs. June Leindecker
Ms. Tricia Longenette
Ms. Cathie Maidens
Mr. & Mrs. Jacob Manning
Mr. & Mrs. Raymond Mascolino
Mrs. Jennifer Materkoski
Mr. & Mrs. Mark Mattern
Mr. Carl McBane
Mr. & Mrs. Jeremy McCamic
Mrs. Paula McDonald
Mr. & Mrs. Dennis McGlaughlin
Ms. Freda McKean
Mr. & Mrs. Andrew McKenzie
Mr. Michael McNamara
Ms. Cayla Mettenberger
Mrs. Amy Meyer
Mr. David Miller & Mr. Peter Junkersfeld
Mr. & Mrs. Nathan Moyer
Mr. & Mrs. Nick Munoz
Ms. Megan Murphy
Mr. & Mrs. Scott Naum
Dr. & Mrs. Dennis Niess
Ms. Denitra Nizami
Mrs. Angelina Ovies
Mr. Patrick Casey & Mrs. Sandra Chapman
Mrs. Chandra Paul-Martin
Mr. & Mrs. Lee C. Paull, III
Ms. Shannen Pegg
Mr. & Mrs. Tom Pentino
Mrs. Beverly Petrelli
Ms. Valerie Piko
Ms. Molly Poffenbarger
Mr. & Mrs. George Postlethwait
Mr. Phillip Powell
Bishop & Mrs. Kenneth Price
Mr. Robert Pucci
The Honorable & Mrs. Arthur Recht
Mr. & Mrs. Scott Reed
Ms. Jamie Remp
Ms. Jasmine Reynolds
Ms. Veronica Reynolds
Ms. Kelley Rhodes
Ms. Lea Ridenhour
Ms. Barb Riggle
Mr. Robert Rine
Ms. Ashlee Robinson
Ms. Kelly Robinson
Mr. & Mrs. Craig Robson
Ms. Jennifer Rohrig
Mr. & Mrs. Kyle Rosenthal
Ms. Miriam Roth
Ms. Leesha Roush
Mr. & Mrs. Justin Rubenstein
Ms. Bernie Rupcich
Mr. & Mrs. Jerry Rutka
Mr. & Mrs. Philip Salvatori
Mr. & Mrs. Errol Sambuco
Ms. Albina Saxon
Mr. & Mrs. John Saxon
Mr. & Mrs. Thomas Schnell
Ms. Ashlee Schultz
Ms. Donna Scott
Ms. Evelyn Sells
Ms. Leah Sempkowski
Mr. & Mrs. Donald Sinclair
Ms. Helen Skypack
Ms. Sandra K. Slie
Mrs. Geraldine Sloane
Ms. Frances Smaltz
Ms. Amy Smith
Mr. & Mrs. Kevin Smith
Ms. Nichole Snodgrass
Ms. Tina Sokolowski
Mr. & Mrs. Thomas Spencer
Ms. Jill Stanley
Ms. Valery Staskey
Dr. Vilja Stein
Mr. Edward Stifel, III
Mr. & Mrs. Barry Szafran
Ms. Theresa Talbert
Mr. & Mrs. Bill Taylor
Mrs. Sue Taylor
Mr. & Mrs. Joseph Templin
Ms. Karri Thomas
Mrs. Linda Timberlake
Mr. & Mrs. Chris Turak
Dr. & Mrs. Krishna Urval
Mr. & Mrs. Eric Vernon
Mr. & Mrs. Donald Ward
Mr. & Mrs. Roger Warren
Mr. & Mrs. Andrew Wasulko
Mr. & Mrs. David Wasulko
Mrs. Betty Wearden
Ms. Judy Weitzel
Ms. Stephanie Welsh
Mrs. Barbara Wheeler
Mr. & Mrs. Glenn White
Ms. Nicole White
Mrs. Nicole Whorton
Mr. & Mrs. Aaron Williams
Ms. Lindsay Wilson
Mr. Mark Woodyear
Ms. Michelle Woodyear
Ms. Martha Wright
Ms. Crystal Wurschmidt
Ms. Bonnie Wyckoff
Mr. & Mrs. Jack Yost
Ms. Julie Young
Corporations,
Foundations
& Trusts
A Journey Within
Advanced Entertainment
Alex & Ani
All Good Things Catering
Altmeyer Funeral Home
Amazon Smile
AMU and ANU Inc
Ancient Order of Hibernians
Anonymous
Anthem, Inc.
Bayer Heritage FCU
Bed, Bath & Beyond
Belk, Morgantown
Belmont County Retired Teachers Assoc.
Belmont Savings Bank
Bernard McDonough Foundation, Inc.
Bob Evans
Bordas & Bordas, PLLC
Boscovs Department Store
Cabela’s Distribution Center
Doctor’s Urgent Care
Carenbauer Distributing
Carnegie Museums of Pittsburgh
Carney & Sloan
Casa di Vino
Casey & Chapman
Centre Town Fitness
Chase Bank
Christ United Methodist Church
Christian Fellowship Foundation
Church Women United Of Wheeling, WV
Cilantro Latin Grill
Clear Channel Communications
Children’s Museum of the Ohio Valley
ComDoc, Inc.
Commonwealth Financial Services
Community Foundation For The Ohio Valley
Community Lutheran Partners
Country Roads Wins of West Virginia
Costanzo & Associates, PLLC
Covestro, LLC
Dalby, Barger & Associates
Dallas Pike Baptist Church
Delta Kappa Gamma Society, Belmont County
Deluxe Toy and Hobby
Diocese Of Wheeling-Charleston
Eagles Auxiliary 1891
Etc.
Elm Grove United Methodist Church
The Experience Church
Feld Entertainment
First Choice America
First Christian Church, Wheeling
First Presbyterian Church, Moundsville
Fitzsimmons Foundation
Fort Henry Capital
Fostoria Glass Museum
Frederick’s Day Spa Salon
Friends of Cole
Glessner & Associates, PLLC
Gold, Khourey & Turak, LC
Gompers Pharmacy
Good Mansion Wines
Grand Vue Park
Grisell Funeral Homes
Hazel Ruby McQuain Charitable Trust
The Health Plan of the Upper Ohio Valley
Highmark Blue Cross & Blue Shield
Howard’s Diamond Center
Hudson Premier PT and Fitness
Hughes Gift Gallery
iHeart Media
Jackson Kelly PLLC
JC Mensore Distributing
Junior League Of Wheeling, Inc.
K Design LLC
Kepner Funeral Homes
Knights Inn
Kroger
Ladies League of Marshall County
Levenson Family Charitable Foundation
Garry L. Lewis, DDS Inc.
Liberty Distributors
Linebacker, Inc.
Lowes, Wheeling
Main Street Bank
Magnolia on Main
Mason Dixon Barbeque Company
Med Express Urgent Care, Morgantown
Meyers Memorial Fund
Moundsville Country Club
Mountain Rail Adventures
Mt. Olivet United Methodist Church
New Venture Fund
Oglebay Institute
Oglebay Resort & Conference Center
Ohio County Association For Retired School Employees
Ohio Valley Medical Center
Ohio Valley Young Lives
Omni William Penn Hotel
Orrick, Herrington & Sutcliffe, LLP
OVCrossfit
Panhandle Cleaning & Restoration
Paull Associates
Pepsi Bottling Co.
Pittsburgh Public Theater
Pittsburgh Steelers
Pittsburgh Zoo and PPG Aquarium
Phillips Gardill Kaiser & Altmeyer, PLLC
Play It Again Sports
Progressive Bank
R&V Embroidery
Reynolds Memorial Hospital, Inc.
Rich & Shirley’s Quick Print
Riesbeck Food Markets
RiteAid Foundation
Rocksbox
Roneys Point United Presbyterian Church
Sandscrest Retreat & Conference Center
SCARSI at WV Northern CC
Schenk Charitable Trust
Serra Foundation
Seven Springs Mountain Resort
Shaeffer & Madama
St. Clairsville Church of Christ
St. Clairsville Senior Center
St. Clairsville Sunrise Rotary
St. Michael’s Parish, Wheeling
Stone Presbyterian Church
Stonewall Resort
The Jeweled Bird
The 19th Hole
Vagabond Kitchen
Valley Pain Management
Vedic Center
Dr. Manny Velez General Dentistry
Vineyard Church
Washington Wild Things
Wesbanco
West Liberty University
Wheeling Area Chamber of Commerce
Wheeling Country Club
Wheeling Fire Department
Wheeling Hospital Resident Council
Wheeling Island Racetrack & Gaming Center
Wheeling Jesuit University
Wheeling Nailers
Wheeling Nisshin Steel
Wheeling Park
Wheeling Symphony Orchestra
Whitesides
Williams Foundation
Wine & Beverage Merchants of WV
Winfield United Methodist Church
Ziegenfelder Company, Inc.
Memorial Gifts
Verna Galbreath
Mr. and Mrs. Joseph Hatton
Marjorie Gillenwater
Mr. and Mrs. Thomas Schnell
Sujatha Mehta
Dr. & Mrs. Ashok Kumar
The Vedic Center
Tribute Gifts
Mary Beth Hughes
In honor of her birthday
Mrs. Donna Glass
Mrs. Karen Recht
Crittenton Services
Management Team
Kathy Szafran, MA, LPC
President & Chief Executive Officer
Phillip Powell, CPA
Chief Financial Officer
Beverly Petrelli, ACSW, LCSW
Chief Operating Officer
Veronica Reynolds, MSW
Director of Residential Services
Amy Smith, MS
Vice President of Human Resources
Jennifer Spencer, LSW
Director of Quality Improvement
Stacy Rich
Director of Marketing
Board of Directors
Banford Exley, President
Nathan Moyer, Vice President
Holly Fillipovich, Treasurer
Carrie McKenzie, Secretary
Andy Barger
Kelly Bettem
Pat Butler
Jody Geese
Edward George, III
Rachel Goodman
Wilkes Kinney
Caren Knoyer
Mato Kret
George Krupica
Dennis Madama
Marci Rubenstein
Administration | Residential | Cradles to Crayons
2606 National Road, Wheeling, WV 26003
304.242.7060
www.florencecrittenton.net
Wellspring Family Services
Harrisville | Huntington | Morgantown
New Martinsville | Parkersburg | Weirton | Wheeling
800.280.2229
www.wellspringwv.com
Crittenton Services is an equal opportunity, with
152 employees working in 21 West Virginia counties.
Crittenton Services Inc. is a non-profit organization as determined by IRS Code 501(c)(3).