Universidad de Chile Facultad de Filosofía y Humanidades Departamento de Lingüística Is your English good or bad?: Social representations towards Alexis Sanchez´s use of English in his first interview in that language. Theoretical and methodological implications on teaching English as a foreign language Informe final de Seminario para optar al grado de Licenciado en Lengua y Literatura Inglesas Walesca Contreras Labra – Fabián Grez Peñaloza Profesor/es Patrocinante/s: Cristián Lagos Santiago-Chile 2016 Abstract Conceiving language and languages as cultural systems, being the main focus of the linguistic anthropological perspective, this study intends to apply this approach in order to understand language teaching as a determined cultural system. Chileans Social Representations towards Alexis Sanchez’s use of English in his first interview in that language will be characterized and its possible theoretical and methodological implications in English teaching. Through empirical and qualitative research, focus groups and personal interviews were applied to English university professors, English university students, and university students of science. Based on the thick description metaphor by the anthropologist C. Geertz, the preliminary results show the existence of a serie of cultural models related to a) native speaker ideal, b) speaking English well and poorly, c) the existence of different levels of English d) good or bad communication depending on fluency, grammar, syntax, e) the concept of error, and how all these categories reflect the reality of English teaching. These results suggest that the social actors involved in English teaching and learning, express those social representations based on an ideal of communication and an ideal of English language, which at the same time, influences the way of teaching English as a foreign language in Chile. Keywords: Critical linguistics; linguistic anthropology; social representations; language ideology; folk linguistics AGRADECIMIENTOS En primer lugar, queremos agradecer a los participantes que con gran disposicion se dieron el tiempo para ayudarnos contantemente este año para llevar a cabo este estudio. Así mismo, queremos agradecer a nuestros profesores que nos han apoyado con sus conocimiento, cariño y preocupación constante, pero especialmente queremos agradecer a los profesores que nos ayudaron con la tésis desde su área de conocimiento. Además, agradecer a nuestro profesor guía Cristian Lagos, por generar este espacio de discusión dentro de la Antropolgía Lingüística y todo lo que nos enseñó en dicha área, lo que nos ha servido, no solamente para la tésis, sino que además ha sido un riquecimiento para nuestra visión del mundo y la vida. Por último, queremos agradecer a nuestros compañeros de inglesa y de otras carreras que estuvieron con nosotros compartiendo este mismo espacio, discusiones, entretención, estrés y comida. En lo personal, agradecer mi familia por todo el esfuerzo realizado durante estos años para poder estudiar sin que me falte nada. A mis amigos por todos los buenos momentos y distracciones que me sirvieron de mucho, y para Jessica por toda la fuerza y el ánimo que me brindó en este largo proceso. Todo el cariño y amor para ustedes. Fabián Grez Agradeceré en esta instancia, pero también personalmente a todos aquellos seres que compartieron conmigo durante estos cuatro años, así como a mi familia, especialmente padres y hermanas. A mis amigas y amigos, como mis queridos Keku y Gabriel. A mis compañeros de inglesa y de seminario, que hasta el día de hoy seguimos acompañándonos en nuestro sentir. También a aquellos profesores que me orientaron para llegar hasta acá. Y finalmente al gato que vive conmigo, Mustaphi, que me amasó y despertó temprano todo este tiempo. Para todos ellos, con los que compartí vida, carretes, comida, alegrias, estrés, sueño y sueños. Todo mi amor para ustedes. Walesca Contreras Labra INDEX Introduction 1 Chapter I: Identification of the study 3 1.1 Research questions 4 1.2 Objectives 4 1.2.1 General objective 4 1.2.1 Specific objectives 4 1.3 Methodology 4 1.3.1 Design and level 4 1.3.2 Participants 5 1.3.3 Data collection 5 1.3.4 Procedures 5 1.3.5 Analysis models 6 Chapter II: Theoretical framework 7 2.1 State of the art 8 2.2 Theoretical discussion 9 2.2.1 Critical linguistics 9 2.2.2 Linguistic anthropology 11 2.2.3 Culture and the role of language as tool and as a cultural practice 13 2.2.4 Social representations 14 2.2.4.1 Language ideologies 15 2.2.6 Language, politics and symbolic power 16 2.3 Main concepts of Linguistics applied to EFL as cultural constructs 17 2.3.1 “Native speaker” 17 2.3.2 “Error” 18 2.3.3 “Good pronunciation” and “good grammar” 19 2.3.4 “Fluency” 20 2.3.5 “Lexical richness” 21 2.3.6 “Immersion” 22 Chapter 3: Analysis and discussion of results 23 3.1 Social representations of English university professors 25 3.1.1 “Poor level of English” 29 3.1.2 “Speaking English well” 30 3.1.3 “Good communication” 30 3.1.4 “Error” 31 3.1.5 “Fluency” 32 3.1.6 “Good pronunciation” 32 3.1.7 “Lexical richness” 33 3.1.8 “To improve” 33 3.1.9 “Good grammar” 34 3.1.10 “Conversation” 34 3.1.11 “Willingness” 35 3.1.12 “Immersion” 35 3.2 Social representations of English university students 36 3.2.1 “Poor level of English” 40 3.2.2 “Speaking English well” 40 3.2.3 “Native speaker” 41 3.2.4 “Good pronunciation” 41 3.2.5 “Good communication” 42 3.2.6 “Good grammar” 42 3.2.7 “Error” 43 3.2.8 “Fluency” 43 3.2.9 “Lexical richness” 44 3.2.10 “To improve” 44 3.3 Social representations of Science university students 45 3.3.1 “Poor level of English” 46 3.3.2 “Speaking English well” 49 3.3.3 “Native speaker” 49 3.3.4 “Good pronunciation” 50 3.3.5 “Error” 50 3.3.6 “Fluency” 51 3.3.7 “Good communication” 51 3.3.8 “Lexical richness” 52 3.3.9 “To improve” 52 3.3.10 “Good grammar” 53 3.4 Theoretical and methodological implications on teaching English 53 as a foreign language in Chile 3.5 Discussion 55 Chapter IV: Conclusions 56 Chapter V: Limitations and further research 60 References 62 Appendix 67 List of tables Table 1: Professors’ cultural models emerged from focus groups 25 and personal interviews Table 2: Professors’ cultural models definitions 25 Table 3: English university students’ cultural models emerged from 36 focus groups andpersonal interviews Table 4: English university students’ cultural models definitions 37 Table 5: Science university students’ cultural models emerged from 45 focus groups and personal interviews Table 6: Science university students’ cultural models definitions 45 Table 7: Cultural models arose from focus groups and interviews 59 in each group of social actors Table 8: English university students’ cultural models emerged in the pilot focus group 67 1 Introduction Social representations, and specifically language ideologies, attitudes and perceptions towards languages have been broadly studied in different social areas that involve aspects of language. These language ideologies, which may be explicit or implicit, support essential notions of identity and community (Razfar & Rumenapp, 2012; Schieffelin, Woolard, & Kroskrity, 1998). Based on a special interest in the relationship between language and culture and how this relationship could explain the people’s way of thinking, represented as a cultural practice, this research is focused on Chilean social representations towards Chileans English use. Thus, the present study is framed in linguistic anthropology, focusing on social representation of chilean people towards Alexis Sanches’s use of English. This inquiry concentrate namely on social representations of English university professors, English university students and on people without linguistic studies and awareness, in order to analyze them and identify methodological and pedagogical implications. Previous studies regarding language ideologies about English, have focused on specific aspects concerning English language as a “Global” or “International” language (Larsen-Freeman & Anderson, 2013:218). Thus, they have concentrated primarily on the native speaker notion, native accents perceptions, and methodological aspects when teaching English as a second or foreign language. Although there is a global interest for studying English and language use, there is no much interest on a more critical perspective when doing so. There is an incipient interest on critical linguistics studies in countries such as Pakistan and Hong Kong, where English is an official language, being an empowered language in contrast with their national languages. These studies are focused on specific aspects or cultural models, such as “error” (Groves, 2010), or on the effects of teaching English in a specific group of learners of English (Waseem & Asadullah, 2012). However, little attention has been paid to social representations to a more diverse group of participants from a specific community. Furthermore, in Chile there is an incipient interest on a critical approach, which is focused mainly on indigenous languages, such as mapudungun, showing little interest on critical and exploratory studies of different social actors’ social representations about English as a foreign language. Therefore, with this study we intend to fill the gaps, shedding light on the issue of languages and the awareness of its cultural, political and social construct and contexts, and 2 the importance of this on the educational approach when teaching English as a foreign language in Chile. 3 CHAPTER I: IDENTIFICATION OF THE STUDY 4 1.1. Research questions This study aims to answer the following questions: 1. Which social representations Chilean English teachers have regarding Alexis Sanchez’s use of English? 2. Which social representations Chilean English learners have regarding Alexis Sanchez’s use of English? 3. Which social representations Chilean Spanish native speakers without any formal English instruction have regarding Alexis Sanchez’s use of English? 4. Which are the methodological implications in English teaching of these social representations? 1.2. Objectives 1.2.1 General objective To characterize social representations about Alexis Sanchez’s use of English in that language and their respective pedagogical implications of English teaching. 1.2.2 Specific objectives 1. To characterize English teachers social representations regarding Alexis Sanchez’s use of English 2. To characterize English students social representations regarding Alexis Sanchez’s use of English 3. To characterize social representations of Chilean Spanish native speakers without any formal English instruction regarding Alexis Sanchez’s use of English 4. To analyze methodological implications of the characterized social representations in English teaching 1.3. Methodology 1.3.1 Design and level Through a cross-sectional design and an exploratory level, this study will focus on characterizing social representations of a specific group of Chilean society towards Alexis Sanchez’s use of English on his first interview in that language. Due to the fact that this research is framed in Linguistic Anthropology, with focus on social representations, a qualitative approach will be carried out to characterize them. 5 1.3.2 Participants To develop this study, a total of 20 participants was interviewed. Five of them were senior students from English Language and Literature program from the University of Chile for a pilot procedure. Then, the first group consisted of five university English professors from UMCE (Universidad Metropolitana de Ciencias de la Educación); five students in their final year from “Licenciatura en educación con mención en Inglés y pedagogía en Inglés” programme from UMCE; and the final group was five students from the undergraduate program of Science from the University of Chile. They are non native English and non expert users; they had an instrumental instruction and they only use English for academic reading purposes, but they do not possess language awareness i.e. they do not have explicit knowledge, conscious perception and sensitivity about language learning, teaching and use. We strived to have an equal amount of women and men in every group, i.e. two men and three women or vice versa. Furthermore, the participants were middle class citizens. 1.3.3 Data collection The data was collected by means of focus groups and individual semi-structured interviews. Implementing focus group is useful to obtain different types of communication that people use in a daily basis interaction, which helped exploring people’s knowledge and attitudes. Moreover, group work helps and could encourage shier people to participate in the discussion, making it possible, at the same time, to identify shared and common knowledge. Nevertheless, the presence of many participants might compromise the confidentiality of the research session (Kitzinger, 1995). Therefore, focus group methodology was complemented with personal interviews in order to counteract the weaknesses of these group dynamics. The topic addressed in these different interviews is Alexis’ use of English, what the participants think about his performance with all the knowledge and perceptions of English they have, and what different points of view and appreciations arise in that regard. 1.3.4 Procedures First, a pilot focus group was conducted with five senior English students from the University of Chile. In the final procedure, each group of participants was gathered in a room and they were asked to sign the consent form. Then, Sanchez’s interview was shown to them. Once they finished watching it, their general appreciations were asked regarding Alexis’ use of English. In order to get participants’ social representations, they were asked about Alexis’s performance on his first interview in English. In this light, the personal interview was 6 conducted to the individuals that participated more and provided more cultural models on the focus groups, for them to give more detailed appreciations. Both types of interviews were conducted on different occasions according to the participants’ schedules, and were recorded in audio and video. The first two groups were interviewed at UMCE, and the last group was interviewed at Filosofía y Humanidades faculty. 1.3.5 Analysis Models After the data is collected, they will be analysed based on the thick description metaphor (Geertz, 1973), Language Ideologies (Kroskrity, 2004; Siegel, 2006), Critical Linguistics (Fowler et al., 1979; Fairclough, 1995; Iyer et al.,2014), Dominant Ideologies (Bourdieu, 1998), Social Representations model (Moscovici, 1979; Wachelke, 2012). 7 CHAPTER II: THEORETICAL FRAMEWORK 8 In this chapter, the main theoretical aspects used in the development and analysis of the study will be examined. Firstly, different studies related to the area of interest of this present investigation will be described, concerning Linguistics, Linguistic anthropology, and Critical linguistics in regards Social representations towards English as a second language. Secondly, the theoretical concepts that frame this research will be developed concerning (a) critical linguistics, (b) the concept of linguistic anthropology and its focus on language variation and culture, (c) culture and the role of language as a tool and as a cultural construct, (d) the concept of social representation, (f) language ideologies, and (g) the relation between language and symbolic power. Finally, main concepts of Linguistics applied to ESL as cultural constructs, which arouse in the present study, will be described and conceptualized based on what literature claimed about each: (a) “native speaker”, (b) “error”, (c) “good pronunciation” and “good grammar”, (d) “fluency”, (e) “lexical richness”, and (f) “immersion”. 2.1 State of the art Nowadays, English has become an international language and it seems to be the language of power. In many countries, English has been taught as a foreign and second language, being considered as a tool that allows a good education and good jobs. (LarsenFreeman & Anderson, 2013). In this light, English language and teaching has been the object of study from different linguistic disciplines. In the case of linguistic anthropology, research studies have been carried out around the world. On the one hand, in the USA and Europe mainly, concerning social representations, focusing primarily on language ideologies from learners of L1 (Razfar 2005; Razfar & Rumenapp 2011; 2012), and learners of L2 (Episcopo, 2009; Groves, 2010; De Costa, 2011; Waseem & Asadullah, 2012; Tévar, 2014). On the other hand, in Chile, language ideologies and other social representations studies have been mainly concerned with Chilean Spanish (Rojas, 2012; 2014; Figueroa, 2007), language ideologies of Mapudungun in an urban context (Wittig, 2009; Lagos, 2011; 2012), and revitalization of Mapudungun (Lagos & Espinoza, 2013; Lagos, Rojas & Espinoza, 2013; Rojas, Lagos & Espinoza, 2015). Furthermore, regarding the English language, local researches have focused primarily on perceptions of teaching methods of English as a foreign language (McBride, 2009), and on new technologies in the classroom (Morales & Ferreira, 2008), as well as language ideologies underlying the official curriculum in English and Mapudungun (Pérez de Arce & Lagos, 9 2014). Nevertheless, researchers have not paid much attention to Chileans’ social representations towards English as a foreign language in a more exploratory approach, taking into account culture and a critical point of view, focusing on a wider range of participants, which is the purpose of this study. 2.2 Theoretical discussion 2.2.1 Critical linguistics Since this study is focused on a more critical analysis of English language and participants’ social representation, it will be framed on a critical linguistics approach. Critical Linguistics has specific connections of aim and method with history. Thus, both disciplines treat texts as types of discursive practice and as documents. Furthermore, like the historian, the critical linguist tries to understand “the values that underpin social, economic and political formations, and, diachronically, changes in values and changes in formations”, and the ideological relativity of representation is their main concern (Fowler 1996:10). Additionally, this area of linguistics developed in the late 70s follows primarily the functional view of language by Halliday, who then stated de idea of an “instrumental” linguistics (1978). This area of study deals with all levels of linguistic analysis, but the branch most commonly referred to is perhaps critical discourse analysis. Critical Discourse Analysis (CDA) and critical linguistics share with Halliday (1978) the idea that speakers’ choices of vocabulary and grammar are conscious or unconscious processes, principled and systematic, which are based on ideology (Todoli et al, 2006). Thus, the words speakers produced and texts are never ideologically neutral (Fiske, 1994; LarsenFreeman & Anderson, 2012), as they expressed our values and beliefs, being politicized. More specifically, CDA claims that discourse inevitably involves power and ideologies. Thus, critical analysts are concerned to uncover the ideological assumptions hidden in the structures of language to overcome different forms of power expressions. By critical discourse analysis, Fairclough claims that is the analysis that aims to systematically explore often ‘opaque’ relationships of causality and determination between (a) discursive practices, events and texts, and (b) wider social and cultural structures, relations and processes, investigating how such practices, events and texts arise out of and are ideologically shaped by relations of power and struggles over power. And finally, to explore how the opacity of these relationships between discourse and society is itself a factor securing power and hegemony (1995: 132-33). That is to say, critical discourse analysis studies how the relation of identity and power are constructed in language (Larsen-Freeman & Anderson, 10 2012). Furthermore, power and dominance are subtle, indirect and generally they occurred when dominated groups accept that dominance, naturalizing it and legitimizing it, turning the dominance into hegemony (Van Dijk, 1993b) At the same time, critical linguistics has emerged from the writing of Language and Control by Fowler et al., (1979), where the authors intended, to theorize language as a social practice, which based on Althusser, it is a social and economic intervention, that in this specific case, functions by the reproduction of ideology (Kress and Hodge, 1979); and to formulate a public discourse analysis. This analysis was designed to obtain the “ideology coded implicitly behind the overt propositions” (Fowler, 1996:3) in order to be examined in its specific context of social formations, using Halliday’s ideational, interpersonal and the textual macro-functions, as other linguistics traditions as a tool for the analysis (Todoli et al, 2006). For Fowler, the linguistic analysis of ideologies has experience a greatest progress due to the two areas where Halliday’s ideational function has provided the “clearest methodological inspiration”, such as lexical classification and transitivity (1996:11). The goals of critical linguists regarding public discourse are defamiliarization or consciousness-rising. Thus, critical linguistics looks beyond the formal structure of language as an abstract system, and goes towards the practical interaction of language and context. Thus, it attempts to explore a relationship between language use and the social conditions of it. Moreover, critical linguistics claims that the value systems that are rooted in the medium, i.e. language, mediate and mould all representation, and that something could have been represented with different significance, having then, relatively varying representations (Fowler, 1996). These ideas are closely related to the ‘critical’ aspect of the discipline, as Connerton (1976) explains, criticism implies questioning the objectivity of certain objects of experience, entailing a conception of emancipation, since criticism presupposes that reality is covered by an inherent ‘deformity’, which must be removed. This critical lens have been taken by applied linguistics. Due to globalization and post-colonialism processes and the transformation of English as a global and dominant language, becoming the center of instruction and language teaching (Abhakorn, 2003), a continued need for critical work in applied linguistics have arose. As globalization is taken as “a myth . . . a powerful discourse, an idée force . . . which obtains belief” (Bourdieu 1998: 34), or a phenomenon that involves complex and a mixture of processes, commonly acting in contradictory ways, which at the same time provokes conflicts, disjunctures and new forms of inequality (Giddens, 1994:5). According to Iyer et al. (2014), this inequality has been present namely in those countries where in postcolonial 11 contexts, there has been a dual instruction or in those countries where English is an official language. Nevertheless, because of the powerful discourse of globalization, many nonEnglish-speaking countries are still moving to adopt English as a second language, as in Chile, since the global information, technology, and the development of powerful transnational corporate products, brands, and similar processes have made possible for English to be a global language. In this light and a large corpus of critical work “refocused applied linguistics studies on language as a means for power and dominance, cultural hegemony, and ideological control” (Iyer et al., 2014:324). An important feature of the critical turn was to focus on everyday language practices and uses, following Hymes commitments, which is connected with a broader, normative political analysis of institutional and social structures. This type of analysis was achieved by following new theoretical resources for applied linguistics, namely the foundational political and social analysis proposals by Bourdieu, Foucault, Gramsci, Bakhtin among others. Consequently, applied linguistics moved away from its positivist and descriptivist bases in Saussurean linguistics, raising foundational questions about its development as a postwar technology for capital and the state. Therefore, critical applied linguistics aimed to move away from describing the field as a set of foundational truths about language (Cummins, 2008), identifying and anticipating its historical re-objectification and reformation regarding current geopolitical, material, and cultural context (Iyer et al., 2014:324). In this sense, critical linguistics and linguistic anthropology are closely related, since both disciplines are historical and take into account the political and social context of language. While critical linguistics studies language from a critical point of view, linguistic anthropology focuses on language from a cultural perspective, and both are arbitrary and political constructs. Moreover, language is always pervaded by culture, being at the same time, a cultural construct. Therefore, it is impossible to study language without a critical point of view. 2.2.2 Linguistic anthropology Linguistic anthropology is an interdisciplinary field that “studies language as a cultural resource and speaking as cultural practice” (Duranti, 1997:2); providing, as a general goal, an understanding of the different aspects of language in its cultural and social context (Foley, 2012). That is, the cultural practices “as a system of communication that allows for interpsychological (between individuals) and intrapsychological (in the same individual) representations of the social order and helps people use such representations for constitutive 12 social acts” (Duranti, 1997:3). The interest in language use, which is a perspective shared by other researchers as sociolinguists, primarily Hudson, (1980), and the focus on language as a set of symbolic resources which build the social scheme and the individual representation of actual or possible worlds (Duranti, 1997). Furthermore, Hymes suggests the relation between anthropology and linguistics as partly connected, sharing the same task of coordinating knowledge about language, but at the same time, they differ in the sense that both work form different viewpoints. That is to say, linguistics approaches its study from the perspective of language, and anthropology from the viewpoint of man (1963). Thus, Duranti claims that linguistic anthropology must be presented as a part of the wider field of anthropology and not as a one of the four branches of it, due to the fact that linguistic anthropology studies language from anthropological concerns. What gives to linguistic anthropology its unique place in the humanities and social sciences is the dynamic view of language which highlights language as a set of practices which mediates the ideational and material aspects of human existence and conceiving particular ways of ‘beingin-the-world (1997). In other words, language should be conceived as a feature and expression of culture, society and personality (Hymes, 1963). The work done by linguistic anthropologists is about the ways in which the words said in a particular context give participants and researchers a point of view, a way of thinking about the world and the nature of human existence. Thus, for linguistic anthropology, the interest is conceiving speakers as social actors, which in language place two roles, being a resource and a product of social interaction. Additionally, these social actors are concrete and abstract entities in speech communities, which, through infinite acts of speaking, are constantly changing. And at the same time, it also focused on how language allows for and creates differentiation between groups, individuals and identities (Duranti, 1997). Therefore, since language is a social product, some language ideologies and beliefs arise without linguistic basis. Recently, there has been a growing interest in the cultural variation of language ideologies (Blommaert, 2006; Kroskrity & Field, 2009; Lagos et al. 2013). Thus, cultural models about English language as a second language have started to be studied. Some authors have been interested primarily in English native speaker’s perceptions toward the use of English of non native speakers (Lindemann, 2005; Tevar, 2014). Specifically, linguists have shown interest in folk linguistics, which focuses on cultural model descriptions of folk or non linguists have towards language, i.e. to describe popular linguistic theories (Niedzielski & 13 Preston, 2003). Hence, folk linguistics takes into account traditional knowledge, and reflections from those who are not linguists (Paveau, 2011) 2.2.3 Culture and the role of language as tool and as a cultural practice Culture plays an important role in linguistic anthropology for this discipline studies language and speaking as cultural resource and cultural practices respectively. Nevertheless, culture is a highly complex notion which has been of the special interest for different social scientists such as linguistics anthropologists. Thus, many theories regarding culture have been tackled and the current theories have tried to set the spotlight to more context-specific and context dependent practices or forms of participations. But in all theories of culture, language always plays an important role, for the notion of culture as learned patterns of behavior and interpretive practices where language “provides the most complex system of classification of experience” (Duranti, 1997:49). Thus, culture is presented as distinct from nature, but as something learned or transmitted from generation to generation (Oswalt, 1986), which is a set of values, habits, beliefs and practices that constitutes the lifestyle of a specific group of people (Eagleton, 2001). At the same time, the theory of culture as knowledge is the cognitive view of culture where language is an important tool for thought. Furthermore, culture as communication is another theory which is the semiotic view of culture, being a representation of the world, and claims that human languages are also “powerful metalanguages, communicative systems that may be used to talk about other communicative systems” (Duranti, 1997:49). Additionally, Geertz claims that culture is, taking with Max Weber, that we are animals suspended in webs of significance that ourselves have created. Thus, those webs are culture, which analysis is not an experimental science searching for law, but an interpretive one searching for meaning (1973). In order to go further in his proposal, Geertz tackled a thick description of the culture, being an “account of the discursive system used by the members of a social group to construct a particular shared version of reality, a unique conceptual world” (Smart, 2008:58). Therefore, culture is a system of mediation, where language is a tool or a meditational object which surround us in the society, that is, most of our social life is conducted, mediated and evaluated through linguistic communication; and at the same time, culture is a system of practices where language gives a useful link between inner thought and public behavior, expressing cultural resources that also probably belong to a community. Finally, based on Duranti (1997), the theory which presents culture as a system of participation expresses that any action in the world has a social, collective and participatory 14 quality, where language is the prototypical tool for interacting with the world and speaking is the prototypical mediating activity. Therefore, every theory of culture implies different research directions, but all of them suggest the study of culture and the analysis of language as a conceptual and social tool that is both a product and an instrument of culture. 2.2.4 Social representations In social psychology, the collective experience of the individuals has been the aim of several studies and theories regarding the relation between thought and production. Emile Durkheim (1895), influenced by the contributions of Wilhem Wundt, stated that “collective representations” of the consciousness transcend the individuals as a coercive force, influencing the ways of conceiving, thinking, and evaluating social reality (Höijer, 2011). Following the same line, Serge Moscovici (1961) coins the term “Social representations” which differs from Durkheim’s collective representations due to the fact that it considers the changeable, and variable character of social cognitions and the important contributions of individuals to the formation of representations. Moscovici gives many definitions of what social representations are, declaring that they are “ideas that give coherence to our religious beliefs, political ideas and the connections we create as spontaneously as we breathe” (1988:214) allowing us to classify and compare people and objects regarding a social setting; and as a system of ideas or values which establish an order, enabling communication between members of a specific community, providing a common code for social exchange, naming, and categorizing different aspects of their world and their individual group history (Moscovici, 1973). Additionally, Wachelke claims that social representations are a product of the action of representing and replacing an object for what it is being associated with. These social representations are often associated with practices used by a specific group regarding the alluded social object (2012), which in this case would be language and the speech act practices. All things considered, what differentiates social representations with other sociopsychological notions, such as attitudes, prototypes, stereotypes, beliefs, etc, is the fact that social representation is a symbolic structure shared and actively negotiated through communication by a specific community (Wachelke, 2012). Even though, these systems of beliefs are transmitted mainly through language, there are also beliefs and cultural models towards language itself. Thus, due to the fact that this study is focused on beliefs and cultural models towards language and languages, and based on a linguistic anthropology point of 15 view, these cultural models will be conceptualize as language ideologies as one of the most pertaining social representations. 2.2.4.1 Language ideologies The concept of Language ideologies have been tackled by different authors, as Kroskrity (2004), who initially describe the notion in general terms as beliefs or thoughts about language. At the same time, Razfar et al. (2012) propose that language ideologies are the beliefs, ideas and values towards language held by a group of people i.e. social representations towards language, which are actively performed in society. These beliefs and views of society are the bases for their actions and behaviors. Thus, language ideologies contemplates the ideas a group of people holds towards language and how these ideas affect the way society uses and acts towards language. In other words, language ideologies are beliefs about language and languages, which are present in social contexts (Kroskrity, 2004). Therefore, language ideologies, as societal conventions, are views and actions (Razfar et al, 2012; Siegel, 2006), which, at the same time, represents and underpins ideas of identity, attitudes, policies, control and power within a society (Razfar et al, 2012). These beliefs, feelings, and conceptions about language structure and use “often index the political economic interests of individual speakers, ethnic and other interest groups, and nation state” (Kroskrity, 2010:192). Namely language ideologies are the effects of culturally shared conceptions and beliefs about the world that are projected onto language, which are usually projections of non-linguistic issues (Lagos et al. 2013). Furthermore, due to the existence of a close link between language ideologies and attitudes (Garret, 2010), the last one may affect the validity of a language (Lagos et al, 2013). Along these lines, language ideologies should be taken as cultural models that speakers have towards language use and function, which are bound to the usage context and the speakers’ community. At the same time, Siegel (2006) identifies different languages ideologies common to a number of diverse cultural groups, such as Monolingualism, Standard language, Egalitarian pluralism, and Equal opportunity. Thus, the two first propose the use of only one language as a symbol of national unity, and although the las two claim democratic ideas, presents contradictions, since they express differences and injustice between speakers of different social groups anyways. Furthermore, Siegel (2006) (in Perez de Arce & Lagos, 2016) also states that dominant groups maintain the standard form in order to promote and preserve their personal interests. Moreover, this ideologies are transmitted through dominant groups’ institutions, as 16 educational system, being accepted by marginalized groups. Therefore, there is a bias towards the standard forms, or as Milroy (2001) proposes, Standard language cultures, where the members of it believe on the existence of a correct forma of a language, which is superior to the other variants. These cultures additionally posses the idea of “common sense”, as they conceive their beliefs to be absolute truths, with no room for debate. Thus, this idea agrees with Del Valle y Gabriel-Stheeman (2002), who propose monoglosic cultures in western societies, which stigmatize language variation. 2.2.6 Language, politics and symbolic power Language ideologies, attitudes and cultural models regarding languages and specifically English in a specific social group are not only based on linguistic matters, but primarily on symbolic relations of economic power. According to Pierre Bourdieu and John Thompson, linguistic exchange, or the speech act between two people is also an economic exchange produced and “established within a particular symbolic relation of power between a producer, endowed with a certain linguistic capital, and a consumer (or market), and which is capable of procuring a certain material or symbolic profit” (1991:66). Thus, utterances are not just signs or a message to be understood, but they also bear signs of wealth and authority that intended to be evaluated and appreciated, in order to be then believed and obeyed. Furthermore, the value of the utterance is given by the relation of power established between the speakers’ linguistic competences, i.e. between the capacity for production and as their capacity for appropriation and appreciation (ibid). At the same time, Foucault states the concept of language and knowledge, which is based on a dominant institutionalized system, that they are accepted by individuals, reproduced and naturalized, becoming norms and cultural models (1995). Cultural domination works by consent, and education is the best mean to generate consent (Gramsci, 1971). Thus, the value of the utterance depends on the ability of agents to impose their perceptions to their own benefit in a linguistic exchange (Bourdieu & Thompson, 1991). That is to say, utterances bear a value given by a group of power dominating other’s utterances, where education plays a central role in this process as a facilitator. Nevertheless, the linguistic relation of power is not totally determined by the linguistic forces alone, but the whole social structure is present in each interaction and therefore in the discourse uttered, since in the speech act, the speakers who use the language spoken, as the groups who posse the corresponding competence are present in the interaction. This is the main problem in the interactionist perspective, as Bourdieu proposes, this approach conceives 17 the interaction as a close world, ignoring the situation or the relation of power between two persons, for instance between an employer and employee or in a colonial or post colonial situation, such as between two members of the formerly colonized nation (1982). 2.3 Main concepts of Linguistics regarding ESL as cultural constructs In this theoretical section, different notions emerged in each group of participants when talking about Alexis’s use of English will be approached as different concepts discussed by different authors in order to contrast them with the participants’ own ideas regarding each one. 2.3.1 “Native speaker” In Applied Linguistics, there is a constant interest on the concept of a Native Speaker, because of the need for models, norms and goals weather the focus is on teaching or testing a first, a second or foreign language (Davies, 2003). Additionally, due to the fact that multilingualism is the common scenario nowadays (Spolsky, 1998), a need for setting standards have arose in order to measure success or failure of second language learners, being the native speaker’s language use as the ‘only appropriate model for a second or foreign language user (Andreou & Galantomos, 2009). Furthermore, it is frequently assumed that learning a foreign language ´means being able to use it in the same way as its monolingual native speakers (Stern, 1983). However, this assumption involves certain problems. Native Speaker (NS) is an ideal that have raised and taken a central place in foreign language teaching. Thus, in an educational context, teachers and instructors request to turn their students into native speakers or achieving a near-nativeness level (Piller, 2002). Defining Native Speaker is not a clear or easy task, but a complex and debatable one (Andreou & Galantomos, 2009). Thus, at first sight, some of the first definitions given for a native speaker have been quite straightforward and clear. First, it is said that a native speaker of English, for instance, is someone who is born in an English-speaking country, who has learned English during childhood in an English-speaking environment, someone who speaks English as a first language and has a native-like command of English, is capable of producing fluent, spontaneous speech in English that is characterized by creativity and has the intuition to distinguish correct or wrong forms in English (Medgyes, 1999). At the same time, Stern (1983) proposes that a native speaker is a person with subconscious knowledge of rules, an intuitive grasp of meaning, ability to communicate within various social settings, a range of language skills and creativity of language use. However, the concept of ‘native speaker’ and 18 all the features presented above have been questioned. Some researchers have argued that these characteristics of a native speaker are confusing, misleading and cause of fuzziness (Andreou & Galantomos, 2009). The main problem regarding the term native speaker is that it suggests the existence of a single, idealized register of the target language, although´within the same speech community there are different registers and styles which are valued for various sociopolitical reasons (Phillipson, 1992). Thus, what makes the task of defining a native speaker difficult is that languages have several dialects, registers and styles. In this sense, which would be the ideal native speaker of Spanish for instance, a professor, a musician, or a bus driver? Furthermore, a person who lives in Madrid or in Andalucia? Moreover, when specific language pattern are preferred over others, the foundations of the election are not purely linguistics criteria, but due to social norms and process of standardization. Consequently, the variety of registers within a single speech community adds ideological dimensions to the matter in discussion creating at the same time the fallacy of a homogenous native speaker who manifests accurate and proper language use (Andreou & Galantomos, 2009). Moreover, being born into a specific community is not sufficient factor for an automatic good language use, and some native speakers are not proficient in every language area (Rampton, 1990). Therefore, since the ideal speaker competence is based on assumptions and intuitions and the native speaker behavior is not documented, judging second language learners`performance will be quite difficult (Williams, 1990). 2.3.2 “Error” Errors have played an important role in the field of second language acquisition and applied linguistic research, being errors an integral part of first and second language learning (Khansir, 2012), having then important implications on language learning and teaching (Zhang & Province, 2006). Although some authors state that defining ‘error’ is not an easy task, others have developed different theories regarding error in Applied Linguistics. In this light, two attitudes have been proposed towards learner’s errors: first, that bad teaching gave rise to learners’ error, so teaching methodologies should be improved in order to avoid errors to achieve perfection and being the learners able to learn “the pure and accurate form of the target language” ( Zhang & Province, 2006:86). And the second attitude was that learners’ errors were inevitable and most important was to design a means to deal with them (ibid). Additionally, it has been stated that errors “are an important source of information about SLA, since they are the evidence that L2 rules are not simply memorized and then 19 reproduced”, but learners create their own rules based on input data (Ellis, 1988). Even though these learners’ errors are not systematic, as they differ according to learners and contexts, Ellis claims that they are regular in some way (1988). This agreed with researches in psycholinguist that has shown that the patterns of learner’s errors are regular and follow certain rules. Then, studying learners’ errors could thrown some light on how much the learners have learnt and how they have yet to learn (Zhang & Province, 2006). Nevertheless, since 1) ‘contrastive analysis’, 2) ‘error analysis’ and 3)‘interlanguage’ prevailed in the field of applied linguistic (Khansir, 2012; Zhang & Province, 2006), learners’ errors were identified from three specific points of view. First, errors are conceived as interference of the learners’ mother tongue with the target language, being native language interference the major source of errors in second language learning (Khansir, 2012; Zhang & Province, 2006). Second, they are defined as a deviation, or more specifically, it is a comparison between the errors made in the target language and that target language itself; or as Richards (1971:l.) explained “the field of error analysis may be defined as dealing with the differences between the way people learning a language speak and the way adult native speakers of the language use the language” (Khansir, 2012; Zhang & Province, 2006). Third, as Selinker (1972) discarded the notion of ‘error’, he introduced the idea of interlanguage instead, claiming the possibility that learners’ language can be considered as a distinct language variety or system with particular features and rules (Jie, 2008; Khansir, 2012). This is based on the theory that when learning a second language, learners create a system for themselves that differs in some aspects from their mother tongue and the second or the target language (Khansir, 2012). At the same time, Corder has stated a distinction between ‘error’ and ‘mistake’, where the first one refers to systematic errors or ‘errors of competence’ and the second to non systematic errors or ‘errors of performance’ (1974). 2.3.3 “Good pronunciation” and “good grammar” According to Geoffrey Leech, language works through an abstract mechanism called grammar when we communicate, which is a set of rules that allows us to “put words together in certain ways, but which do not allow others” (2006:3). The use of grammar is often judged or evaluated according to its use, being labeled as “good” or “bad” depending if the speaker followed the rules or not. Following that line, if we conceive grammar as a set of rules which describe how one uses language, the rules should not be judged as good nor bad. Grammarians are supposedly concerned with describing the way people actually use the language instead of prescribing it, being the last one which conceives the idea of a better or 20 worse grammar. Nevertheless, communicating effectively with language implies following certain rules even though they do not belong to the Standard and universally approved variety. From a dogmatic and prescriptive approach to language it is suggested that there’s only one correct form of the language, standard language, which everyone should use in spite of many existing varieties which are seeing as an incorrect grammar. Moreover, from this perspective, the idea of ‘bad grammar’ is understood in a similar way as ‘bad manners’ in the sense that it is something one needs to avoid doing while communicating (Leech et al., 2006). However, from a descriptive point of view standard language is just another variety or dialect, it is not “inherently better or more ‘grammatical’ that non-standard English (all varieties are grammatical in that they follow rules), but it has prestige for social rather than linguistic reasons” (Leech et al., 2006). These varieties or dialects are used to describe regional origins of English, being based on different language use and users, which are reflected on the way one speaks. Then, speech may be identified on the basis of its grammar, vocabulary and pronunciation. Every dialect has its own grammar, use of vocabulary and pronunciation, which does not imply an incorrect or deviant use of language, but just a variety of the language determined by the characteristics of its users (Leech et al., 2006). Regarding pronunciation, the standard and the most prestigious forms are Received Pronunciation (RP) and General American (GA). The first one represents the Standard spoken British English, which was spread by the broadcasting by the BBC and its prestige since it is the variety commonly considered to be upper-class and educated speakers. The second one is the standard spoken American English, which was mostly used in the Midwest and it is characterized by the suppression of identifiable regional and social variants (Cruttenden, 2001). Therefore, due to the fact that Standard English is the best known variety of English in Britain, it usually used for pedagogical reasons in textbooks and inside the classroom (Leech et al., 2006) 2.3.4 “Fluency” One of many aspects considered when evaluating students production of English is fluency. However, the concept does not possess a clear definition, making the evaluation of L2 learners’ speech competence quite subjective. Chambers (1997) states that the definition of fluency is widely unresolved, and its often used as an assessment for language proficiency in an academic context. Following that line, fluency has been used to measure speakers 21 proficiency in the language based on different aspects of language use, such as reading, writing, and speaking. For Fuchs et al, reading fluency is considered as the “oral translation of text with speed and accuracy” (2001:239). Jean Chandler, on the other hand, conceives fluency as the number of words written in a specified period of time (2003,). Finally, in terms of speaking fluency, Skehan and Foster take into account accuracy and complexity. First of all, they measure fluency through number of pauses, secondly, the percentage of clauses without errors to measure accuracy, and thirdly, taking into account the level of subordination as a measure of complexity (1997). In a similar way, there are authors who take into account communicative competence when referring to fluency, J.C. Richards defines it as “when a speaker engages in meaningful interaction and maintains comprehensible and ongoing communication despite limitations in his or her communicative competence” (2006:14). All things considered, fluency is a complex concept which meaning varies according to what it is been study and the authors point of view. 2.3.5 “Lexical richness” Researchers use the term “lexical richness” as measurement of students’ complexity and variety of “productive vocabulary” in a language (Lu, 2012), specially when evaluating spoken and written proficiency. Even though the term is widely used in L2 teaching and research, there is not an agreement on how lexical richness should be investigated (Daller et al., 2003). Thus, there have been many measures of lexical richness used by different authors, such as self assessment, in which participants have to indicate if they know a certain word or lexical item taken from a dictionary or a word list. However, this method is highly unreliable, due to the fact that participants may have heard of a word without knowing its meaning, nevertheless indicating that they know it (Zechmeister et al., 1993). Another way of measuring lexical richness is the Type-Tokens Ratio (TTR), for measuring written texts or speech. This method consists of indicating a relation between the amount of different lexical items a person uttered (types) with the general amount of lexical items (tokens). This form of measuring lexical richness has gained a lot of criticism due to the fact that longer texts or speech limit the speaker in terms of words he or she can use (Arnaud, 1984; Richards, 1987). Consequently, many authors state that TTR does not measure lexical richness effectively, in written nor spoken contexts (Broeder et al, 1993; Vermeer, 2000). In addition, it is claimed by Vermeer that a more productive measure of lexical richness in spontaneous speech is to consider the difficulty of the words used by the speaker (2000). Following that line, Daller et al. claim that making a distinction between basic or advance 22 words could be achieved with a qualitative approach, giving more deepening regarding lexical aspects of language proficiency than quantitative measures such as TTR (2003). 2.3.6 “Immersion” The term immersion is used in two different ways in educational context, according to Cummins. On the one hand, the concept alludes to immersion programs, which are planned forms of bilingual education, in which learners receive significant amount of second language input in an instructional environment, with the purpose of developing proficiency in the target language. On the other hand, the term makes reference to the immersion of immigrants or minority language children in a classroom, conducting the class entirely through their second language; with the intention of developing proficiency in the language they are learning (2009). There are different types of immersion related to classroom immersion aimed mostly for children between 5 and 14 years old; there is partial immersion, in which programs vary the degree of emphasis put on L2, without spending the whole class time in the target language, and total immersion, in which almost the entirety of the class time is spent in L2, and the majority of subjects are taught in L2; among others (Baker, 2006). There are several immersion programs in different countries aiming for minorities and immigrants, and the most popular one is the Canadian Immersion program, which aims to promote fluency and literacy in students’ L2 while continuing to develop their L1 (Cummins, 2009), which is the case of French and English, respectively. There is evidence that a well implemented bilingual program is a competent form of encouraging proficiency in two languages, for both minority and majority language learners (August & Shanahan, 2006). Nevertheless, there are other factors that may influence the effectiveness of immersion. On the one hand, in a research carried out by Zimny, concerning Spanish proficiency of Polish people living in Spain, results showed that children have better proficiency than adults, concluding that immersion (high quantity and quality of input) does not guarantee, on its own, the mastering of a language, being the age a decisive factor (2014). Another factor to take into account is motivation, in a research study carried out by Maclntyre et al (2002) with high French late immersion program students, it was showed that there is a correlation between a higher perceived competence in the target language with positive attitudes and motivations. 23 CHAPTER III: ANALYSIS AND DISCUSSION OF RESULTS 24 In this chapter, all of the cultural models that came up in the focus groups and personal interviews, for each group of participants, will be assessed in terms of what the participants expressed regarding each specific cultural model and their corresponding literature. Even though, there are many cultural models that arouse in every group of participants, there are some that just emerged in specific social actors. The shared cultural models are the following: - “Poor level of English” - “speaking English well” - “good communication” - “good pronunciation” - “lexical richness”, - “to improve” - “error” In the case of English university professors it is possible to find: - “conversation”, - “willingness” - “immersion”, In the case of English university students and Science university students these were the cultural models that appeared: - “good grammar”, - “culture”, - “power” and - “native speaker” Similarly to the latter group, Science university students have “culture” but from a different perspective, which will be discussed later on. Therefore, these results will be presented and analyzed by each social actor. First, the cultural models of English university professors. Second, the cultural models of English university students. Then, the cultural models of Science university students. Finally, methodological and pedagogical implications of the social representation into teaching English a second language will be discussed. 25 3.1 Social representations of English University Professors Table 1 Professors’ cultural models emerged from focus groups and personal interviews Cultural Models “Speaking Focus groups/interviews English *This category emerged as a result of all the following categories well” “Poor level of English” “Good communication” “Error” M3: “A mí me llama la atención que, con tanto tiempo allá, (…) esté todavía tan bajo el nivel de inglés.” M1: “ahora, viéndolo desde el punto de vista de la comunicación ahí había cosas que yo no le entendía” M3: “más que nada lo digo porque se siente a pesar de los errores…” “Fluency” M3: “…hay fluidez, no se corta tanto, no piensa tanto para responder” “Good M3: “no necesariamente que tenga tanta buena pronunciación” pronunciation” “Lexical richness” H2: “(los futbolistas) siempre repiten como las mismas frases”; “(Si hablara de otro tema) ahí no marcaría vocabulario”; “usa el mismo vocabulario que ocupa en español” “To improve” M1: “hay muchas cosas que pudiesen ser mejoradas considerando un año y medio de clases con profesores particulares” “Good grammar” M3 “no necesariamente que tenga tanta (…) buena gramática” “Conversation” M1: “O sea, ahí veo como bien impersonal de hecho no hubo ninguna interacción (…) no fue una conversación” “Willingness” M1: “teniendo buena voluntad hacia él, hay cosas que realmente yo no entendí” “Immersion” M3: “porque cuando tú estás inmerso es mucho más rápido el proceso.” Table 2 Professors’ cultural models definitions Cultural Models Definitions “Poor level of M1: “…el inglés básico como profesora uno tiende a entender lo que está diciendo la otra English” persona. Sin embargo, cuando no eres profesora “no entiendo”, entonces pa mí ese básico tiene que ver con cuan capaz eres de hacerte entender no conmigo, no acá, sino allá donde tú necesitas en el fondo” M2: “un nivel en que se cometan muchos errores gramaticales y de pronunciación y de vocabulario, eso es básico, pero que igual la persona logre comunicarse, porque si no se comunica para nada, ya no hay nivel ya” H1: “Para mí un nivel como bajo es cuando ocupan, por ejemplo las mismas palabras o palabras, depende, para mi depende de los contextos, depende las tematicas que estamos 26 hablando. El todo el rato hablaba del equipo, de la familia, agradecer and happy (risas). Como por ultimo que en el en ese contexto hubiera dicho algo negativo o que hubiera algo a lo mejor negativo, poner el opuesto poh, estar consciente de los opuestos, no solamente “happy”, como todo lo mismo.” “Speaking M1: “Para mí el inglés debe ser un inglés standard, que tú puedas hablarlo y que en English well” cualquier parte del mundo te puedan entender y tú debes ser capaz de comunicarte con una persona que aprendió inglés (…) Y eso pa mi es hablar un buen inglés, que te permita, no hablo de hablarlo perfectamente con una entonación o con una pronunciación muy exquisita” M2: “la idea es que sea a nivel de comunicación, que se pueda comprender, pero no no no necesariamente que tenga tan tanta buena pronunciación, tanta buena gramática, ya, pero a nivel de un profesor de inglés tiene que ser más correcto en todo sentido, porque son un modelo, entonces va a depender” H1: “yo creo que lo más importante es el léxico que pueden desarrollar y los contextos donde se desarrolla ese léxico (…) para mí el léxico y el manejo del léxico en el contexto” “Good M1: “yo creo que en el fondo comunicarse bien es cuando tú no tienes que repetir las communication” preguntas o las opiniones o los conceptos para que la otra persona te entienda. Por ejemplo si yo te hago una pregunta X y tú no me entiendes y yo tengo que repetir esa pregunta tres veces para que me entiendas entonces ahí hay un problema. Sin embargo, si tú eres capaz de entenderme con s, sin s, en pasado, you went, etc. Entonces ahí hay comunicación, creo yo.” M2: “Una buena comunicación es elegir una idea principal bien y elaborarla lo mejor posible, usando palabras claves, que en este caso eran “happy” y “team”, en el caso de Alexis.” “Error” M1: “Bueno, técnicamente el error es cuando el alumno desconoce la regla (…) y le mistake es cuando tú sabes la regla y alguien te la ha dicho.” M2: “Eh un error gramatical por ejemplo no ponerle la “s” a la tercera persona, eh usar el did con el pasando el verbo con el verbo en pasado, esos son errores más o menos graves, pero que no interfieren en la comunicación, porque se puede comprender igual, son aceptables.” H1: “Error es seria como algo incorrecto que sea constante que no estai consciente de que es incorrecto (…)en general un error es como algo que uno comete too el tiempo sin tratar de corregirlo” “Fluency” M1: “fluidez a algo no necesariamente a speed, fluency because of speed, sino que fluency en el sentido de que las ideas, lo que tú quieras decir fluya y que no tengas esa necesidad de pensar en cómo vas a decir algo para decirlo” M2: “Yo considero fluidez la capacidad de producir extensiones mas o menos largas de oraciones, ya? O lo que se podría ver como un párrafo pero oralmente, mas de 4 o 5 oraciones juntas sin tanta duda, sin tanta hesitation” H1: “Creo que una conversación fluida seria donde los dos integrantes, o sea los dos participantes de la conversación se entienda o traten de entender la idea del otro participante 27 y de laguna forma le ayude a seguir su discurso. Esa es como la labor de nosotros de repente, de tratar de entender lo que está diciendo y ayudarle a construir el discurso.” “Good M2: “que estén los sonidos vocales bien hechos, que hayan por ejemplo, aunque no pronunciation” interfieren con la comunicación, pero para hablar un nivel más avanzado, que estén bien pronunciados los verbos regulares eeeh que hayan matices en la entonación, probablemente uso de weak forms” “Lexical M1: “Tener la capacidad de un momento determinado expresar el grado de, de esa richness” sensación, de ese sentimiento, de esa emoción, de ese gusto. Por ejemplo siempre digo oye eliminen el nice del vocabulario, porque nice es nada.” M2: “quizá utilizar a lo mejor mas eh sinónimos de las palabras. El repetía la misma idea que es good for the team, entonces claaro, is happy (risas), entonces sí, variar un poquito las palabras y lo que dice poh, en general el repetía y repetía la misma idea una y otra vez. (…) Lo ideal sería que él pudiera hablar de otras cosas también, no solamente repetir eso, eh poder usar otras cosas” H1: “Para tener como una riqueza léxica, no se tener varias formas de decir lo mismo, no ser repetitivo, no decir todo el rato “familia”, sino que, el grupo donde me desarrollo, no repetir la misma palabra una y otra vez.” “To improve” M1: “me parece fundamental que él tuviese una noción de lo que son funciones lingüísticas, por ejemplo dar una opinión (…), identificar algo. O sea, en términos de aprendizaje yo diría (…) funciones lingüísticas, acompañado de las estructuras lingüísticas correspondientes, frases idiomáticas, por ejemplo, que encuentro que eso es una de las grandes falencias que tenemos en nuestra educación (…) es que hablamos con un inglés, entre comillas académico, estructurado, porque enfatizamos mucho la gramática. Pero no trabajamos, por ejemplo phrasal verbs, o idiomatic expressions, or proverbs, sayings, montones de cosas.” M2: “Eehm, en el caso especifico de Alexis, él, en su pobreza (risas), cometía el error de repetir la misma idea varias veces. Al o mejor eso es una cosa que el podría mejorar (…) Tendría que mejorar la elaboración de las oraciones, su pronunciación, eh su vocabulario más que nada su vocabulario que lo encontré muy básico” H1: “Yo creo que mejorar seria con cómo te decía con lo léxico (…) Eso puede ser una mejora y algunas formas, decir como el eje léxico que contrarreste, así como “however, on the other hand”, como que tratar de ligar sus ideas, un poco más complejo.” “Good grammar” M2: “estructuras más elevadas, eh hablemos de, no sé si puedo hablar de cosas mas técnicas o no? Emm tiempos perfectos, condicionales, segundo condicional, tercer condicional” “Conversation” M1: “Bueno, lo que estamos haciendo nosotros ahora en estos momentos es una conversación y yo me imagino que una persona, si nosotros quisiéramos hacer esta conversación en inglés la podríamos hacer porque ustedes son… ustedes son estudian inglés, claro por ejemplo yo no podría hacer esto con Alexis, no podríamos tener una conversación en inglés con Alexis a no ser que fuera… le voy a preguntar: “¿Le gusta el café?” “Yes, I like coffee” una cosa así, o sea a menos que sea una cosa muy estructurada 28 quizás él no podría tener una conversación normal con cualquier persona.” M2: “Hablar de cosas más personales, porque aca estaban hablando solamente de cosas relacionadas con el futbol, a lo mejor hablar más de su familia, de sus sueños, de su vida pasada, de su vida en Chile, de lo que le gustaba hacer en su tiempo libre, cosas como mas relacionadas con su vida personal.” H1: “Una conversación sería algo no tan unidireccional, me hubiera gustado ver como una interacción, hubiera sido educativo en ese sentido así de verdad Alexis le estaba entendiendo o trataba de entender o le hacia contrapreguntas para entender lo que le estaba diciendo. Yo creo que como las contrapreguntas o aclaración son importantes para una conversación fluida.” “Willingness” M1: “en el fondo está la voluntad, porque además entendemos cómo funciona, entendemos cuáles son las características que nos identifican como hispanohablantes, (…) Yo creo que eso claro tú tienes como profesor, te da el aquello de entender lo que esa persona… de interpretar, yo creo que tenemos mucho eso los profes. Entonces la necesidad de comunicar de esa persona nosotros también… we bridged the gap porque si yo fuera “no entiendo, no entiendo lo que quieres decir” (…) y eso es lo que creo que es distinto (…) entonces uno quería entender.” M2: “Es la capacidad de interpretar lo que la otra persona quiere decir, que probablemente los profes de ingles la tenemos, tenemos más esa voluntad, porque estamos acostumbrados a escuchar errores, entonces sabemos lo que quería saber, nos acostumbramos a ciertos errores que los alumnos cometen y lo entendemos, entonces probablemente nosotros entendemos más de lo que entendería un hablante nativo” H1: “Es que por ejemplo cuando se tiene esa aceptabilidad de tratar de construir los gaps que pueda tener dentro de su discurso, por eso cuando no se si me acuerdo axactamente, pero cundo por ejemplo le faltaba el verb to be, si digo “me happy”, yo se que es “I’m happy”, solamente uno trata de corregir esos baches como cognitivamente como para construir un discurso, esa es como la voluntad, tratar de construir, tratar de ayudar al otro a construir su discurso.” “Immersion” M1: “para ellos el total immersion es que la persona pueda desarrollarse completamente en ese idioma sin recurrir al otro” “para mí eso fue total immersion, la necesidad (…) la motivación, y en mi caso particular de no querer que te discriminen de cómo tu hablas” “Entonces el total immersion significa que tú tengas la necesidad de comunicarte y eso es lo que yo creo que le falta a él (Alexis) que no tiene la necesidad de comunicarse.” M2: “Estar en el lugar donde se hable el idioma, con gente que habla el otro idioma. (…)Mientras estén en el lugar y hablando el idioma. Yo creo que es importante también estar en el lugar, más que el idioma.” H1: “Para estar 100% immersed seria sin ese salvavidas constante del español que él sabe que alguien le va a entender igual. Por eso el no tiene la necesidad de aprender tampoco ingles poh” 29 3.1.1“Poor level of English” Regarding the cultural model of Poor level of English, professors expressed different ideas. M1 claimed that a poor level is expressed in two different situations. On the one hand, when a professor has to make an effort in order to understand what the other person is saying in English. On the other hand, when you are not a professor, a poor level of English has to do with how capable you are to communicate your ideas. Thus, the participant makes a distinction between professor and non professors, in which the first one has the capacity to understand what the other person is saying. Although the interlocutor may express some difficulties when communicating something, professors make the effort to understand, while non professors do not. Nevertheless, what may or may not be a difficulty when communicating depends particularly on the professors’ judgment or point of view. These difficulties are identified by professors due to the fact that they are used to focusing on different aspects of language such as grammar, pronunciation, syntax, and vocabulary, leading them to believe that a barrier like obstacle exists for those who are not professors. Therefore, they will not strive to understand the message. M2 considers a poor level of English when a speaker is able to communicate despite making several errors concerning grammar, pronunciation, and vocabulary. Additionally, the participant states that if a speaker is not able to communicate at all he or she will not posses any level of English whatsoever. Thus, even though the participant claims that communication is the most important aspect when measuring levels of English, it seems that errors are still relevant in order to determine them. Consequently, a high level of English implies the absence of errors in the language usage. H1 puts emphasis on vocabulary, for poor level of English is using the same amount of words over and over again in specific contexts. Along these lines, this participant gives importance to context for determine which set of words one is going to use. Nonetheless, he expresses a necessity of a greater amount of words usage in order to achieve lexical richness and consequently, a higher level of English. Hence, for this group of participants a poor level of English means not being able to communicate one’s ideas, in spite of the fact that one’s speech may contain phonological, grammatical, and lexical errors. Therefore, in order to achieve a higher level of English speakers should not make errors in each aspect of the language. This appreciation is based on the perception that a Standard English is the correct and better way of speaking English and consequently, any deviation from this norm should be considered a poor level of English. Thus, this perception is not based on linguistic reasons, but rather on sociopolitical foundations. 30 3.1.2 “Speaking English well” Regarding speaking well, M1 claims that is speaking the standard English in order to be understood in any country, being able to communicate with a person who learned or speaks different varieties of English, but not necessarily pronouncing “perfectly”. At the same time, M2 believes that speaking well has to do with communication, i.e. being understood in spite of not having a good pronunciation nor good grammar. However, in the case of English professors, they have to be “correct” in terms of pronunciation and grammar, since they are a model. Nevertheless, H1 expresses that speaking well has to do with the lexical knowledge and its use in different contexts. Thus, for university professors of English, speaking well the language means being able to communicate with a certain level of lexical knowledge, without necessarily having a good pronunciation nor good grammar, but English professors must follow the rules of standard English correctly. All things considered, this group claims that there are levels of speaking English, and that even though the most important aspect is communication, they still believe that speaking English well is using the Standard English. Moreover, despite the fact that they do not consider having a “good pronunciation” or “good grammar” relevant for speaking well, They consider that the Standard English implies having a “good pronunciation” and “good grammar”, which is actually the canon or rules a speaker must follow. Therefore, this cultural model is based, first on an ideal of the English language and second, on sociopolitical foundations, since this notion is based on the Standard English variant as the model and the appropriate form of the English language.. 3.1.3 “Good communication” M1 claims that a good communication presupposes not repeating questions, opinions, or concepts, to make yourself understood. However, one is able to communicate in spite of the presence of grammatical errors. In other words, a good communication can be accomplished despite of grammatical errors if the listener understands the idea without having to repeat it. M2 focuses on the speaker, for she argues that having a clear idea and formulating it as well as possible, with the use of key words, allows a good communication. All things considered, speakers can achieve a good communication albeit grammatical errors and a limited lexicon. This notion presupposes that there are levels of communication, where a good level, or good communication implies “making yourself understood”. In this light, it is possible to 31 infer that there is a “poor communication”, which would be then, not “making yourself understood”. That is to say, there is actually a contradiction between the notion itself and the participant’s definition, since the latter suggests that there is actually communication or not, and not levels of it. Thus, the idea of a “good communication” seems not to have clear linguistic support, but it is based on an ideal of communication and an ideal of the speech act. 3.1.4 “Error” M1 and M2 agreed that an error occurs when a speaker is not aware of the rules, but one of them additionally made a distinction between ‘error’ and ‘mistake’, which agreed with Corder’s idea of systematic errors or ‘errors of competence’ and non systematic errors or ‘errors of performance’ (1974). Then, H1 makes reference to an error when a learner does not follow the rules in terms of grammar. Consequently, all of them refer to ‘error’ as fault or as a deviation from the norm of Standard English, where one of them specified a grammatical deviation. These notions are quite related to some ‘error’s definitions that some authors intended to clarify in second language learning and Applied Linguistic areas. Although some authors state that defining ‘error’ is not an easy task (Zhang, 2006), others have developed different theories regarding error in Applied Linguistics, such as ‘contrastive analysis’ , ‘error analysis’ and ‘interlanguage’ (Akbar, 2012). Thus, ‘error’ is conceived first as a deviation, then interference, which could be or not systematic, and finally, as Selinker (1972) discarded the notion of ‘error’ introducing the idea of interlanguage instead, which occurs “when a learner of a language produces the processes are used in learning of the language differs from both his/her mother tongue and the target language is called an interlanguage” (Akbar, 2012). In this light, the participants explain errors as interference of the mother tongue and as a deviation from the norm of standard English primarily. On the one hand, “error” is a quite useful phenomenon from a methodological and pedagogical point of view. On the other hand, from a cultural point of view, the question that arose is: How relevant is the “error” for communication? As the idea of “error” is based on a deviation of the rule of the Standard English, it implies that if one speaks English using the standard form, will be using the correct form. In this sense, the idea of “error” will be relative, since it will depend on which side of the canon one is. Not following the Standard English will be an error. Thus, speakers of English as a second language should deprive of their own idiosyncratic characteristics to speak correctly, imitating ones from others. Hence, the idea of “error” is a relative and political phenomenon as well. 32 3.1.5 “Fluency” M1 conceives fluency as when one does not have a necessity of pausing to think how you are going to say something. M2 considers fluency when a speaker is able to elaborate long sentences without hesitating in his/her speech. For H1, fluency exists when all participants of a conversation understand each other, and help construct each other’s ideas. Also, the participants highlight that professors objective is trying to understand what the other person is saying, assisting in the elaboration of speech, even though the person is not being fluent. It is important to mention that the concept of fluency has had many definitions depending on what authors perceive as fluency, and if it concerns reading (Fuchs et al, 2001), writing (Chandler, 2003) or speaking fluency (Skehan and Foster, 1997). Taking into account J.C. Richards definition of fluency: “when a speaker engages in meaningful interaction and maintains comprehensible and ongoing communication despite limitations in his or her communicative competence” (2006) it is possible to say that Alexis could be fluent despite of limitations in his communicative competence, and hesitations would not measure fluency. Thus, the concept is limited to what the person evaluating believes it is, and its evaluation will depend on the authors’ criteria. All things considered, the notion of fluency is a relative concept and there is no clear consensus what it actually is. Additionally, the concept is not based on linguistic justifications, but rather on personal perceptions and esthetics, as in “not pausing” or “hesitating” may seem as indicators of lack of proficiency. However, it does not mean a speaker is not able to communicate or is not proficient in the language by merely pausing to think what he/she wants to say or hesitating during the speech. Moreover, the idea of learners being fluent as native speakers is based on the assumption that an ideal native speaker exists, who does not hesitate nor pauses when he communicates, when in reality native speakers can hesitate and pause while still communicating their ideas. 3.1.6 “Good pronunciation” M2 makes reference to elements concerning phonetics, stressing the importance of the correct production of English sounds, and at the same time, to phonological aspects such as diverse intonation and the use of weak forms. According to her, these phonological features allow a more advanced level of speech. Even though, communication would still be achieved in spite of not performing the sounds correctly, these are relevant for a good pronunciation. 33 These assumptions are referring to the pronunciation of the Standard English and its rules, where having a “good pronunciation” implies respecting this canon. Therefore, these beliefs are primarily based on a prescriptive approach and on political basis that are hidden in the acceptance of one variety of the English language as the ‘correct’ form i.e., the Standard English. 3.1.7 “Lexical richness” M1 conceives lexical richness as having the capacity of expressing degrees to express a specific mood or preference, avoiding general lexical items such as “nice” to describe something, for it means “nothing”. Then, M2 refers directly to the use of different synonyms and being able to talk about different subjects. This is quite similar to H1, who claims that lexical richness has to do with using different ways or lexical items to communicate the same idea. Thus, when the participants refer to the use of synonyms, they give importance to the quantity of words one use or know, but they are not taking into account ‘the degree of difficulty of the words used by the informant’ (Vermeer, 2000) in spontaneous speech. However, as Vermeer stated, methods for measuring lexical richness are not satisfactory (2000), and consequently there are not clear definitions of the concept. Following these lines, the notion of lexical richness suggests that there are no clear ideas of what actually is lexical richness, but it is a relative concept, where the complexity of a lexical item, or its degree of difficulty is not certain as well. Moreover, this relativeness sheds light on the fact that this notion is not based on linguistic premises or explanations, but it is based on an aesthetic appreciation of what is better or more appropriate for expressing one’s ideas. Nevertheless, the speaker will still be communicating, in spite of he or she does not fulfill those unclear requirements of lexical richness. Thus, considering that the bases of the lexical richness notion are not linguistic ones, but it is based on someone’s perspective, someone who might have been of influence, being then a notion based on political principles. 3.1.8 “To improve” For each participant Alexis needed to improve several aspects of his use of English. For instance, M1 focuses on linguistic functions for the purpose of giving an opinion, phrasal verbs, and idioms, which are given less importance in educational contexts. Additionally, it was argued by M2 that Alexis needed to improve many aspects of his use of English, such as grammar, syntax, pronunciation and particularly vocabulary, for he should construct different ways to communicate one idea. Likewise, H1 also gives emphasis specifically to vocabulary 34 and connectors in order to tie his ideas together giving them more coherence, and at the same time, producing a more complex speech. Therefore, in general terms, these ideas regarding “to improve” refer to an ideal of the language, since they believe that Alexis needs to know more complex structures and using “correctly” different aspects of English Language. This “correct” use of the language means the achievement of the Standard English, using and following its rules in terms of grammar, syntax, pronunciation and vocabulary. In this light, the participants’ beliefs are not based on an ideal of the English language and its use, as on political matters, since their conception of “improving” in itself suggest the importance of following the rules that a group of people stated that are the correct use. 3.1.9 “Good grammar” This cultural model arose just from one of the participants during the personal interview, where she actually made reference to “sophisticated” structures when using perfect tenses and conditionals, when being asked about a higher level of English use. In this light, it may be claimed that a good grammar concerns the usage of the aspects previously mentioned. In this light, these notions are primarily based on social and political matters, as the participant express her preference of using “sophisticated” expressions, which has nothing to do with linguistics basis. 3.1.10 “Conversation” M1 claims that Alexis would not be capable of engaging in a “normal” conversation because he cannot be fluent in English. Also, she mentions that fluency has nothing to do with speed but having the ability to express an idea without hesitations, as was mentioned before. M2 considers conversation when a speaker talks about personal matters such as family, dreams, hobbies, etc. H1 conceives conversation when an interaction between both participants occurs, instead of just one participant giving information unilaterally. Following the same line as the first participant, a fluent conversation is perceived as an ideal conversation, mentioning elements that, according to him, generate fluency such as questions asked by both participants, remarks or clarifications, etc. Thus, even though what is considered a conversation by these participants may vary, they agree on using the term fluent when referring to an ideal conversation, which, as stated before, is a relative term without a clear consensus. Following that line, a person could not 35 engage in a conversation if that person hesitates in his/her speech, although still managing to communicate his/her ideas. 3.1.11 “Willingness” Participants mentioned that they were able to understand Alexis speaking English with a great amount of “willingness”. M1 states that willingness has to do with wanting to understand what a speaker is saying, and because they are professors they are prompt to to try to understand and “bridge the gap” of communication. Following that line, M2 agrees that professors are the ones with the capacity to interpret what the other person is saying, because they are used to detect “errors” students make. In addition, she claims that because professors have willingness, they will understand better than native speakers what others are saying. Similarly, H1 expresses that a professor has acceptability when it comes to build gaps in the speech of others. They try to correct blanks in the communication, and help building the other person’s speech. Hence, for this group of participants having willingness to understand what Alexis is saying is the thing that allows them to understand him more effectively. However, in a communicative context every person plays a part on bridging the gap when trying to understand the other person and it is not necessarily an ability only professors have. 3.1.12 “Immersion” M1 states that an ideal immersion consists of living in a target language environment without resorting to others for help. In addition, she claims that motivation and necessity to communicate in the target language are very important to achieve a total immersion context. M2 agrees that immersion has to do with living in a place where the target language is spoken, with people who speak the language, regardless if there are immigrants who do not have English as L1, but having to speak it in order to communicate their ideas. In like manner, H1 considers for a speaker to be totally immersed one must not resort to his or her primary language in order to make yourself understood. Thus, participants agree that immersion is achieved when participants live in a target language environment, receiving constant input without resorting to their own L1 to communicate, which agrees with the purpose of immersion programs, in which learners receive a considerable amount of “second language input in an instructional environment” and develop “proficiency in the target language” (Cummins, 2009). Moreover, M1 clarifies that motivation is very important to achieve total immersion, which concurs with the idea of 36 motivation as an important factor to increase proficiency in L2 (Maclntyre et al, 2002), expressing that Alexis might not have the necessity to learn English and that is why his immersion environment is limited. Hence, participants conceive immersion not from the perspective of a classroom context but as an ideal environment for an immigrant who lives in a place where his/her mother tongue is not spoken. This ideal context is based only on the assumption that a learner would be more proficient in L2 if considerable time is spent living there, which is quite relative and may vary depending on multiple factors. 3.2 Social representations of English University Students Table 3 English university students’ cultural models emerged from focus groups and personal interviews Cultural models “Poor level Focus groups/ interviews of H1: “Entonces, en el momento que tiene que comunicarse con un equipo que es de allá, English” tuvo que aprender inglés, aunque fuera lo básico “Speaking English H1: “si la persona habla bien las personas van a pensar: “oh, este tipo es un erudito” well” “Native speaker” M1: “Igual se puso nervioso, si igual te afecta que tengas un británico ahí (imitándolo) y tú estás ahí con un nivel súper básico…” “Good H1: “También las estructuras fueron sumamente básicas, de repente decía “im very pronunciation” happy”, y lo mismo la pronunciación, uno encuentra pronunciación muy a lo chileno” “Good M1: “Yo creo que igual como que se pifió, tampoco creo que se concretó tanto la communication” comunicación ahí” “Good grammar” H1: “Independiente que no tuviera estructura, no tuviera nada, que no siguiera la gramática, da exactamente lo mismo.” “Error” M1: “Entonces empecé como a dejar de lado todo eso y si es que tenía algún error, la persona me lo decía o me lo corregía, ¿cachai?” “Fluency” H2: “Por ejemplo, el mismo Pellegrini también habla así igual, pero a diferencia que él habla igual más fluido y tiene más bla bla” “Lexical richness” H1: “Si en todo caso en el futbol no es necesario muchas palabras para comunicarse dentro de la cancha.”, “Yo creo que con las palabras básicas que dijo…” “To improve” M1: “Si en algún momento Alexis hiciera clases y todo eso, yo creo que igual mejoraría” “Culture” H2: “Nosotros siempre intentamos acercarnos más a la cultura anglosajona y por eso nosotros intentamos sonar americano, sonar inglés” H1“Es que nosotros siempre intentamos como aspirar a lo más alto” 37 “Power” H1: “Te da un estatus”, M1: “y esa cuestión de querer ser totalmente superior a otro y tener un estatus” Table 4 English university students’ cultural models definitions Cultural Models Definitions “Poor level of M1: “Era básico por las estructuras simples que tenía, que eran como todas asi como “this English” is” o “he is” cachai? (…) y como usando key words del futbol po, cachai? Así como no sé po “the team” no sé po, a eso me refiero como que al loco le enseñaron ciertas palabras para estructurar una respuesta básica que no estuviera tan mal po, ¿Cachai? A eso es lo que me refiero.” H2: “Un nivel básico, yo diría que sería por lo menos tener algo de conocimiento de las estructuras, por lo menos las más simples que hay, o sea presente, simple, pasado simple, futuro, ya, y un vocabulario por lo menos un poco contextualizado con la vida cotidiana, que es lo que nosotros hemos aprendido con la globalización. Eso sería lo más básico que uno podría llegar a aprender, y claro y entender lo que uno está escuchando, ahí ya con eso uno tiene como una especie de herramienta para decir, ya igual estoy como básico, puedo mejorar”. “Speaking M1: “siempre me ha gustado mucho el inglés y siempre le he puesto mucho color a la English well” cuestión porque es lo que me gusta y no sé po, a mi me gusta pronunciar bien, cachai? Así como darle color po. Pero, también creo que el lenguaje, uno de sus objetivos principales es comunicarse po, entonces no sé, a veces hay gente que confunde esa cuestión de, no sé po, como que trata de imitar mucho a los gringos o a los británicos y se olvida de la parte gramatical que es como lo importante pa hacerse entender, cachai? Entonces eso es lo que creo, que es como la finalidad principal es comunicarse, da lo mismo como suenes, porque al final venimos de distintas partes, no tenemos por qué ser como los gringos o los británicos.” H1: “Para mi hablar bien inglés implica que la comunicación se consiga, que tu hablando, independientemente que sea gramaticalmente correcto, puedas transmitir efectivamente el mensaje que quieres sin ningún tipo de complicaciones” H2: “Pucha hablar bien inglés tiene que ver, bueno siempre han estado las dos posturas de que lo importante es la comunicación o de que lo importante es la gramática, la fonética, etc. Aunque es cierto que la gramática igual es importante, porque necesitamos estructurar las oraciones para que la otra persona nos entienda y la fonética es importante, porque hay ciertas palabras con pronunciaciones muy parecidas que podrían causar un incidente, eeeh prefiero privilegiar la comunicación por sobre cualquier otra cosa” “Native M1: “un hablante nativo como una persona que domina totalmente el idioma po, como no sé, speaker” así como alguien que estuvo o vivió mucho tiempo ahí, no sé. A eso me refiero, como alguien que quizás nació ahí, que lo absorbió desde chico, ¿cachai? Y lo tiene totalmente 38 internalizado” H1: “Hablante nativo es la persona que nació como primera lengua cierto idioma, en este caso el inglés.(…)ellos saben el idioma y ellos predominan con el idioma y lo manejan perfectamente y nosotros no” H2: “porque el hablante nativo tiene esta cualidad de ser, de cómo está hablando su idioma él tiene el cien por ciento del dominio de él, independientemente de que se equivoque o no, siempre es fluido, siempre es rápido, siempre es más espontáneo, más natural” “Good M1: “a mi igual me molesta un poco la gente que no se esfuerza, quizás? Un poco en pronunciation” pronunciarlo como bién (…) no sé po, sonar… es que quizás a mí me gusta como imitar la wea” “Good M1: “entender el mensaje que estai transmitiendo y el que te están pasando, ¿cachai? (…) no communication” sé igual partes de la pronunciación tiene que ver con la acentuación y toda la wea, entonces si tu acentuai la cuestión en la primera no significa lo mismo si lo acentuai después, ¿cachai? Entonces por ese sentido yo creo que como que sería un poco eh… no sé, ¿más útil? Tener como una pronunciación más así como imitar la británica, ¿cachai? O la gringa, ponte tú. Pero en términos de que se entienda po.” H1: “Si el mensaje llega y la otra persona lo recibe, y la persona que mandó el mensaje recibe una retroalimentación, eso es comunicación. Bueno eso sale en los libros y eso igual lo hemos podido ver a través de los años aprendiendo un idioma.” H2: “Más efectiva una que no se diera sin esos contratiempos de estar como intentando codificar el mensaje muy acuciosamente, por ejemplo que yo te hable a ti y tú, en el momento en que yo te hable, inmediatamente entiendas lo que yo quiero decir. No que tenga que gasta en tiempo en qué quiso decir, qué estará queriendo decir, quiso decir esto, quiso decir lo otro, ah pero fue esto no lo otro, o tener que… o perder tiempo preguntándome qué dijiste, quisiste decir esto. Eso para mí no es una comunicación tan efectiva, porque no es tan natural” “Good H1: “una buena gramática es, a mi juicio, aquella que no presenta errores. No obstante, es grammar” importante señalar que la comunicación se puede llevar a cabo sin tener una buena gramática. Esto se debe a que en algunas oportunidades los errores gramaticales no afectan el sentido ni la intención del mensaje. Por esta razón es que existen muchos hablantes de segundo lengua que ya habiendo alcanzado un alto grado de proficiencia en la segunda lengua, de todas formas siguen cometiendo errores ocasionales, debido a la poca importancia que tienen a la hora de transmitir sus mensajes, ya que aún con ellos presentes, el objetivo de logra a cabalidad. Por lo tanto, a pesar de que en estricto rigor se concibe la buena gramática como aquella ausente de errores, esta definición se puede flexibilizar en cuanto a la funcionalidad comunicativa que cumple la gramática, quedando reinventada como aquella en que los errores son poco frecuentes y no entorpecen la comunicación.” “Error” M1: “Pero después empecé a cachar que si pensando todas esas cuestiones no estaba comunicándome bien po, me estaba como limitando sola. Entonces empecé como a dejar de lado todo eso y si es que tenía algún error, la persona me lo decía o me lo corregía, cachai? 39 (…) Si yo me acuerdo que dije así como que le pregunté a alguien por qué lo habían dejado solo y le dije “What do they left you alone” una wea así y era “What did they leave you alone” cachai? Entonces el loco quedó así como pa la cagá, incluso me dijo así como loca, ese weon era pesao, me dijo asi como que hablaba como el hoyo, así puras weas” H2: “porque a veces en inglés pasan que hay errores que afectan la comunicación y errores que no (…)Pero un error en cuanto a lo que se entiende, porque si un error pasa, inclusive los mismos nativos cometemos errores gramaticales pero como son errores más aceptados esos pasan.” “Fluency” M1: “tener el idioma internalizado. No todo el rato así como tratar de traducirlo literalmente en tu mente. Así como ya, pasaste por un momento de que, no sé po, estudiaste, practicaste, te comunicaste y todo ¿cachai? Y ya sabis como comunicarte como inconscientemente po” H1: “No necesariamente es hablar rápido. Fluidez en sí es tener las ideas lo suficientemente organizadas para poder hablarlas sin perder el hilo, osea sin quedar con unas pausas inmensas dentro de tu conversación, para mí eso es fluidez. (como pensando como decirlo) claro, porque eso también es parte del idioma, esa pausas que uno hace, no (silencio) que uno se queda callao completamente no, sino que “ahm ahm how can I say this? Aahh? los silencios también son parte del idioma, son cosas que pueden mantener la conversación fluida independiente de que uno esté pensando lo que quiere decir.” H2: “Fluidez es el no detenerse. Es el habla espontánea regular que no se da por errores gramaticales ni de pronunciación sino tanto de ideas (…) Porque cuando la fluidez se ve afectada es cuando yo no sé lo que le voy a decir o no sé cómo decirlo.” “Lexical H1: “ No es malo que Alexis haya usado pocas palabras, pero igual tendría que aprender richness” unas cuantas más palabras acordes al contexto, porque tampoco ocupó muchas, ocupó palabras como familly, palabras como happy o good, the team. Y una riqueza léxica, en el caso de Alexis al menos, tendría que ser una riqueza léxica en el sentido de aprender un poco más de palabras del futbol en si, como las posiciones, como él juega, como dar pases, podría terminar dando instrucciones incluso, igual se puede mejorar mucho.” “To improve” M1: “Ah, porque yo creo que debería ponerse las pilas porque está en el Arsenal po, entonces está totalmente en contacto con lo… con gente de habla inglesa y obviamente yo creo que le facilitaría mucho eh… la comunicación po. (…) Bueno igual yo creo que como la comunicación en la cancha también… tiene que ver con eso, yo creo que igual podría mejorar sus relaciones, no cacho su vida ni nada, pero obviamente que si estai en un contexto y queris relacionarte o queris sobrevivir o cosas así, yo por lo menos me esforzaría en tomar unas clases, o, no sé, relacionarme más, ¿cachai? Así como para desarrollar un… algo mejor, así como un lenguaje mejor más fluido quizás.” H1: “ahí tendríamos que aprender más palabras de vocabulario, por ejemplo, tratar de utilizar estructuras un poco más complejas, tratar de mejorar, empezar a fijarse un poco en la pronunciación, porque al principio uno no se fija en la pronunciación. Claro tampoco hay que ser tan exigente con cada una de estas cosas, pero ahí uno puede ir mejorando. Empezar a entender más o menos cómo funciona la mente de las personas que hablan en inglés, si es 40 que uno quiere hablar con ellos claro está.” 3.2.1 “Poor level of English” M1 considers a poor level of English when a speaker uses simple structures i.e. the use of only the present simple tense, for example “He is”, and the use of specific lexical items regarding football, in this case, in order to construct a basic answer which is not “that bad”. H1 agreed with the previous participant, in the sense that having a poor level of English entails the use of simple structures, such as simple present, past, and future. Nevertheless, this participant differs from the first in terms of vocabulary usage, since a poor level of English means using every day words. Additionally, having the ability to understand what a speaker is communicating, while recognizing a need to improve. Therefore, a poor level of English has to do with the use of simple grammatical structures and contextualized content words, and being able to understand what others are saying. All things considered, it is assumed by this group of participants that in order to achieve a higher level of English, speakers need to use complex grammatical structures and higher lexical knowledge, whilst using simple grammatical structures and repeating the same lexical items is conceived as poor level of English. These assumptions refer to an ideal of the English language as an ideal of communication, which is based, at the same time, on political bases that propose the existence of a “correct” use of a language. 3.2.2 “Speaking English well” M1 claims that even though she likes pronouncing well, she puts emphasis on communication as the most important objective on language, being grammar a central aspect in order to achieve communication, since she supports the idea of having different accents being not necessary to imitate the British or the American ones. Additionally, H1 also believes that speaking well implies being able to communicate without necessarily using a “correct” grammar. At the same time, H2 acknowledges the importance of grammar and pronunciation when communicating, being the latter the most important aspect regarding speaking well. Therefore, for English university students, speaking English well means being able to communicate, highlighting the importance of grammar and then pronunciation to accomplish it. Thus, although this group of participants suggest the importance of communication when “speaking English well”, they claimed at the same time, that there are levels of speaking English, and that using a “correct” grammar and “good pronunciation”, which implies 41 following the standard form, are central features in order to achieve this desirable level of speaking English. In this light, English university students’ beliefs regarding “speaking English well” are founded on an ideal of the English language and on political assumptions, which are promoted by a certain social actors, based on the idea of the Standard English variant as the best way of speaking English. 3.2.3 “Native Speaker” For M1, a native speaker is a person who was born and raised in an English speaking country or spent many years living there, having absorbed, internalized, and consequently mastered the language. For H1, a native speaker was born with the language as L1, prevailing with it as they are the only ones that dominate the language perfectly. H2 agrees with the second one, in the sense that a native speaker dominates the language, and in spite of the fact that he or she can make mistakes, they will always be fluent, quicker, more spontaneous, and natural. Hence, for English university students, a native speaker is conceived as someone who masters a language completely and, even though they could make mistakes, their use of the language will still be seen as the most perfect form of it. This conception of the native speaker is based on an idealization of it, concurring with Madgyes’s definitions of a native speaker who is born and raised in a English-speaking country or environment, who has English as an L1, has a “native-like command of English”(1999), being fluent, spontaneous, and distinguishing “correct or wrong forms in English”. Nevertheless, the notion of “native speaker” is based then on unfounded assumptions, since these participants claimed the same ideas of Madgyes, 1999, which have been broadly criticized, as they presupposes an homogenous native speaker, which is not even clearly defined. Thus, these opinions regarding the “native speaker” are founded primarily on an ideal of the native speaker, who is the perfect model who owns the language. However, we do not know who exactly is the native speaker, and they do not consider language variation and dialects of the language, as the different performances of each speaker of it in different social context. 3.2.4 “Good Pronunciation” Regarding pronunciation, English university students claimed that it is not fundamental to achieve communication, which for them was the most important objective of the speech act. That is why “good pronunciation” was not a cultural model that arose during 42 the focus group. However, one participant mentioned in her individual interview, that pronouncing “well” is important for her, just because she likes to imitate a native accent. These participant’s assumptions are founded on the social norms regarding the ideal of the “native speaker” as a model and owner of the norm, which at the same time, legitimize the hegemony of this ideology, which does not take into account variation and dialects in a language. 3.2.5 “Good communication” For M1, a good communication is to understand what the other one is saying, and making yourself understood by the other person. Additionally, she claims that having a “native-like” pronunciation would be useful to achieve communication. Then, H1 states that a good communication occurs when a person sends a message and the listener, receiving that message, delivers a feedback. This is, according to the participant, a definition that we learn from books and through the process of learning a language at the university. H2 conceives a good communication when the message is understood right away, without having hesitations or trouble trying to understand it, which means that speakers must express their ideas clearly so the listener should understand immediately. Consequently, English university students conceive a good communication when a speaker and a listener understand each other, so there is an interaction between them, where they interchange information providing feedback to each speaker’s utterances, which means, as they understand each other, this interaction occurs without hesitations. Therefore, as in the case of English university professors, this group suggests that there are levels of communication. Nevertheless, the way in which they conceive a “good communication”, they are, at the same time, proposing that communication actually occurs or not. This notion then seems to be a relative idea, since it is not strongly founded, but it is based on an ideal of communication and the speech act as well. 3.2.6 “Good grammar” For H1, a good grammar, in stricter terms is not making errors, in the sense that a speaker must follow the grammatical rules of Standard English. However, the participant clarifies that in terms of communication, these errors might not affect the meaning speakers try to convey, and that is common for people with a higher level of proficiency to speak with grammatical errors as they do not affect communication. 43 Thus, even though is clear for the participant that the main goal of speaking in another language is to communicate, there is still the assumption that following Standard English rules of grammar without making mistakes is the correct use and better norm. All things considered, this perception that a “good grammar” exists is based on political rather than linguistic bases, which presupposes an ideal of the English language. 3.2.7 “Error” For M1, an error is not following standard grammatical rules. For H1, on the other hand, an error is not just a deviation for the standard rules, but an error is anything that affects communication. In other words, even when there are grammatical errors, if there is communication, these would not be considered errors by the participant, since for instance even native speakers make mistakes but they are still able to communicate. Therefore, there is not an agreement between students definitions regarding error, as the first one conceives her error definition based on the error analysis approach (Khansir, 2012; Zhang and Province, 2006), i.e. as a deviation from the standard grammar specifically. The second one, although he conceives error based on the same approach that the former one, this participant wides the meaning of that perspective, claiming that not every deviation could be an error, but only those that affect communication. Nevertheless, both assumptions from the two participants are based on a relative concept which reflects political conventions of the Standard English. 3.2.8 “Fluency” For M1, being fluent is having the language internalized, which means without having to translate the ideas in one's mind. Although, some people believe that fluency means speaking fastly, H1 states that fluency is when we have our ideas clearly organized in order to express them, without taking time to construct the utterances. Although, there are some pauses when we are thinking what to say, these do not interrupt the fluency of communication, since they are part of it. However, the participant mentions types of pauses which occur when a speaker is thinking how to say something, and these indeed interrupt the fluency of communication. Following the same line, H2 agrees with the previous one, in the sense that being fluent means not stopping to think how to say something. Thus, these participants conceive fluency when we don’t have to pause in order to think how to express our ideas, and that means we have achieved an internalization of the language. This idea follows the conception of pauses as a measure of fluency (Skehan, 1997), but specifying which are the pauses that affect fluency and which ones do not. 44 Similarly to the previous group, what these participants conceive as fluency is not based on linguistic basis but rather on personal perceptions and an idealization of a native speaker, due to the fact that pausing in speech does not necessarily entails lack of proficiency in L2. Additionally, having internalized the language as native speakers of the language do does not necessarily mean they will not hesitate or pause to think how they want to say something when communicating. 3.2.9 “Lexical Richness” This cultural model was not prominent in this group, as they did not consider vocabulary as a central aspect of communication. Additionally, just one of them mentioned Alexis’s use of “basic words” and that is not necessary to know many words in a football context. In this light, this participant was asked about lexical richness, who expresses that in the case of Alexis, he needed to learn more words related to football, as for instance how to give instructions, different positions, etc. Thus, the participant said firstly that in a football context one does not need to use many words to communicate in the field. However, Alexis should know more words related to his professional context in order to have lexical richness. This notion agrees with Vermeer, in the sense that many ways for measuring speakers productive vocabulary take into account the amount of different words a person utters (2000). Nevertheless, it differs in the sense that the participant does not specify the complexity of the words produced, he rather emphasizes the use of vocabulary depending on the situational context. Hence, the participant still focuses on the use of different words in order to communicate. Thus, based on the relative ideas of the concept, and the lack of linguistic bases of it, the participant’s assumptions are still conveying a political perspective inherited from different social actors. 3.2.10 “To improve” For M1, improvement means having a “better language” and being more fluent, in order to facilitate communication with English speakers, considering that he lives in England, and improving his personal relationships. Additionally, H1 claims that improving is to learn more words, trying to use more complex structures, and paying more attention to pronunciation. Although, is not necessary to be so demanding with each aspect, it is important to improve in order talk with with English speakers. Thus, the goal of improving is to be able to communicate with English speakers, and in order to achieve it is necessary to improve vocabulary, grammar, pronunciation, and fluency. 45 As in the case of the first group of participants, English university students conceive the English language as an ideal system, where there is a “good” form and an “inappropriate” ways of using the language. These participants underpin their beliefs on an ideal of the English language, which is founded on political basis, being accepted and naturalized by this social actor. 3.3 Social representation of Science university students Table 5 Science university students’ cultural models emerged from focus groups and personal interviews Cultural Models Focus group/ interviews “Poor level of M1: Igual con respecto al inglés es bastante básico, English” “Native H3: Es que nunca vas a lograr ser un hablante como ser igual que un hablante nativo po speaker” “Good M2: A mi me cargaría ir de viaje a un lugar y estar dos años y cachar que estoy pronunciation” pronunciando todavía mal, me daría lata “Error” H1: si fuera un medio escrito claramente ahí uno necesita un nivel gramatical alto, pa no cometer errores y cosas así “Fluency” M1: O más fluido “Good H3: Entonces considerando que ya lleva un año o dos años igual esperaría (…) que si communication” pudiera comunicarse de mejor manera “Lexical H1: es que tampoco se arriesgó mucho. Usó palabras sencillas, para que le entendieran richness” quizás “To improve” H3: pero claro gramaticalmente igual es como… se podría mejorar “Good M1: y que la gramática no está muy buena porque probablemente la tradujo o alguien más la grammar” tradujo por él. “Culture” H3: Igual indica harto de nuestra sociedad Table 6 Science university students cultural models definitions Cultural Models Definitions “Poor level of H1: “ Un nivel básico pa mi seria como poder leer ingles más que hablar, o sea poder leer English” ingles y entenderlo sería como nivel básico, y ya un nivel intermedio seria como por etapas, como leer básico, intermedio poder oírlo y entenderlo y un nivel ya más avanzado sería como todo lo anterior sumado al como poder hablarlo.” 46 M1: “Yo creo que uno, o sea primero para tener un nivel de inglés hay que entender por lo menos lo que uno percibe cuando le están hablando, (…) y que no necesariamente se va a entender, lo que hablábamos nosotros, el orden de las oraciones, pero se va a entender la idea. Según yo eso es como un nivel básico, que uno es capaz de captar la idea y de responder con respecto a lo que te están hablando” H2: “Depende, cuando, es que yo me lo imagino en Chile y eso me lo imagino como que uno hace como las cosas del colegio no mas, con eso yo me refiero a que uno tiene un inglés básico, por compararlo con el resto de la gente, con el promedio como en Chile (…) pronunciación no exigiría tanto, habría que manejar un poco no más para tener un nivel básico” “Speaking H1: “Para mí hablar inglés es el hecho que uno se pueda comunicar, o sea lograr establecer English well” una comunicación y entender lo que te están respondiendo, lo que te están diciendo ya es lograr hablar. Pero hablar bien y sería como hilar bien las ideas, usarlas bien gramaticalmente, tener un vocabulario mucho más amplio que el que (a) uno le enseñan como en el colegio.” M1: “Yo creo que hablar bien (…) se debe entender y ese entender también tiene que estar de la mano con una buena pronunciación, yo creo que así se considera, o sea, que sea entendible para la persona que está escuchando y que cuando se pronuncien las palabras, sabiendo que hay distintas pronunciaciones en distintas partes, pero que sea un formato (…) reconocible como inglés” H2: “lo importante es que la mayoría de la gente que habla en inglés te entienda cuando tu hablas en inglés. Por lo menos, ojalá la mayor parte de la gente te entienda. Y ahora como que uno para hablar bien tiene que respetar como ciertas normas, conocerlas y manejarlas, no sé la pronunciación, ocupar bien la gramática, no sé, expresar la idea de forma como concisa” “Native H1: “uno podría determinar o ver quién es hablante nativo y quién no por el hecho como la speaker” comodidad que se siente frente al lenguaje, quizás. O sea, el hecho de que pa un hablante nativo de español siempre va a ser más cómodo leer un libro en español, hablar en español (…) Como que uno está, se podría decir, como relajado, es como obvio, natural, cachai? (…) bueno obviamente el dominio del idioma, o sea uno tiene un mayor, siempre tiene como un mayor vocabulario, más fácil, etc. Pero, es más que nada pa mi la comodidad.” M1: “O sea es una persona que nace en un lugar y se cría… o sea como su ambiente… se cría con ese idioma. En cambio una persona que no sea nativa debe ser alguien que llegó después de haberse formado ya otro idioma” H2: “yo crecí hablando español, así es que soy hablante nativo, si poh y uno siempre…es una persona que lleva mucho tiempo hablando una lengua, yo creo que por ejemplo si me ponen alguien que nació en un país hablando inglés y otra persona que lleva, que no nació en el mismo país pero que lleva igual no sé unos 15 igual yo no lo voy a distinguir, o sea, con mucha practica son indistinguibles yo creo” 47 “Good H1: “la pronunciación ideal sería dominar las vocales del inglés y que a uno le confundieran pronunciation” el acento como que casi uno es nativo, eso sería como el tope máximo” “O sea el acento británico eh… a ver es que siento que el acento gringo, por ejemplo el norteamericano, es como el español chileno. Es como… haber como decirlo… como que no se diferencian muy bien algunas palabras. Puede ser como una cosa así, no? Como que hablan… como que no modulan muy bien, hablan quizás como el chileno… como que abre poco la boca, no sé… muy rápido. Pero el británico como que se da el tiempo de decir las… bueno igual yo he visto algunas películas británicas donde a los tipos no se les entiende nada, pero al menos al entrevistador se le entendía todo como bien (…) Era como el ideal así como de la pronunciación, pero es como bien abstracto el concepto de decir que el acento era…” M1: “Bueno no sé po, a ver como… porque las palabras en inglés no es llegar y leerlas, cierto? Entonces, bueno en este momento no se me viene ninguna a la mente como ejemplo, pero no es lo mismo decir “hello” que decir “jelo” po, cachai? O “jelló”, “helló”, cachai? De repente hay palabras en inglés que uno llega y las dice así porque no sabe cómo se pronuncia (…) por ahí yo creo que es como la buena pronunciación” H2: “No sé, como pronunciarlas como parecido a lo que se hace en general en promedio en todos países que se habla inglés. O sea que sea parecido a eso, (como al standard de?) si, el standard” “Error” H1: “si fuera un medio escrito claramente ahí uno necesita un nivel gramatical alto, pa no cometer errores y cosas así, y ortografía, etc.” “Fluency” H1: “Es que es como eso, como la naturalidad en que uno dice las cosas. (…) Pa mi la fluidez es que uno piensa la cuestión, la idea, y es capaz de decirla sin tener que hacer como todo un proceso detrás de cómo se dice, cómo sería lo mejor. Eso sería pa mi la fluidez.” M1: “Bueno, igual depende del tema, porque si le ponen un tema muy complicado de repente… no, pero algo fluido sería que… se dé por si sólo el intercambio de información, o sea que no se dude al responder por estar concentrado o tratando de ordenar bien las frases, o de acordarme de qué palabra tenía que decir” H2: “Tiene que ver con no pensar mucho antes de hablar, no hacer muchas pausas y cuando uno da una idea, digamos no devolverse, ordenar claramente las ideas que uno quiere, darlas de manera rápida, osea que uno no se detenga mucho tiempo para entregar las ideas de una manera ordenada de tal forma que se entienda la idea principal de lo que uno quiere decir” “Good H1: “Si se da solo de manera oral, claro, ahí también uno necesita un nivel básico de communication” pronunciación, tener como más fluidez, etc. Pero en una conversación así, cara a cara, uno se ayuda de los gestos, entonces puede que le nivel de inglés no sea tan alto, pero uno tiene una buena comunicación con la otra persona por el lenguaje no verbal, entonces yo me puedo ayudar de eso, (…) El hecho de poder hilar bien las frases, bien lo que uno quiere decir yo creo que es más importante que finalmente la pronunciación” M1: “Bueno yo me imagino que las dos personas tienen que ser capaces de entender lo que están hablando y que la persona responda frente al tema que está planteado en esa conversación, para mí eso es una buena comunicación” 48 H2: “Bueno, que no sea ambigua y que y que al final se cumpla el objetivo de que uno da una información y que esa información llegue lo más parecido a lo que el emisor quiere entregar hacía el receptor y que el receptor entienda la idea que quiere transmitir el emisor” “Lexical M1: “era más o menos como siempre utilizaba las mismas palabras, como que era que… era richness” difícil, pero tenían que salir adelante, que él estaba bien, que el juego estuvo bien y que el equipo, la familia. Por eso igual puede ser que eso se considere básico, porque usa siempre las palabras que tiene más familiares respecto al inglés, puede ser. Como que no adentra más allá de… algo más complejo, quizás una frase como más elaborada” “To improve” M1: “Y bueno también como es una figura pública debería aprender como a… ordenar sus frases, cachai? Como utilizar bien la gramatica del país donde estai (…) Para entregar información de manera correcta” H2: “Es que como que faltaba a las reglas del inglés creo, no me acuerdo tanto, pero creo que en una como que lo dijo con una gramática propia del español, asi en el orden de sujetopredicado, tradujo las palabras pero y en ese orden, en un orden que no es de la gramática del inglés poh” “Good H1: “pa mi como una gramática más adecuada el hecho de que uno no tenga que, o sea, está grammar” tan interiorizado que no tengo que pensar mucho lo que quiero decir para decirlo, que es como ahora lo que estamos hablando. O sea yo no tengo que decir “a ver que quiero, quiero decir esto entonces debería decirlo así, ya, lo digo” no, no sale natural. Entonces, ese sería un nivel de gramática ya como más alto, el hecho de que es natural, o sea tú pensaste la idea y sabes como la vas a decir y por ultimo tienes otras dos opciones que podría sonar mejor dependiendo del contexto en el que tienes que decirla eh… pero no es como una limitante… para expresar tu idea” M1: “Y bueno también como es una figura pública debería aprender como a… ordenar sus frases, cachai? Como utilizar bien la gramática del país donde estai” H2: “O sea es que el inglés tiene su gramática poh y está establecida como norma entonces como respetar eso no mas y también digamos también considero (…) cuando es capaz de desarmar como la gramática clásica, es que no sé por ejemplo como en español creo que se llama como hipérbaton? Hacer como un desorden gramatical osea, por ejemplo no hablar siempre sujeto-predicado en ese orden sino que uno sea capaz como de ocupar una estructura diferente pero que la idea siga estando bien estructurada.” 3.3.1 “Poor level of English” For H1, a poor level of English entails just reading in English and understanding what you are reading, without having the capacity to understand what you are listening nor speaking in English. For M1, it is to understand the general idea of what a speaker is expressing to you and being able to reply accordingly. Then, H3 believes that a poor level is a school level of English taught in Chile, which emphasis mainly grammar teaching and 49 reading, without paying much attention to speaking and pronunciation. Thus, for science students a poor level of English is mainly reading and understanding what one is reading, which implies more knowledge of grammar than other aspects of the language, being able, at the same time, to communicate or interact in general terms, with another person in English. Hence, for this group of participants, a “poor level of English” has to do with the capacity learners have to achieve different skills such as reading, listening, and speaking. That is to say, understanding what a learner is reading, listening, being capable to speak in English, and communicate “accordingly”. Based on the notion of this cultural model, it is implied that a better use of English exists, and also, based on their beliefs regarding “speaking English well”, these notions are also based on political matters and on an ideal of the language usage. 3.3.2 “Speaking English well” For H1, speaking well English means achieving communication, i.e. being able to understand what the other person is telling you. Additionally, being able to construct your ideas correctly, following grammatical rules, and having a wider vocabulary than the one is taught in school. Following that line, M1 believes that speaking well English involves being able to understand what the other person is saying, and for that one needs to have a good pronunciation in order to be understood by the other speaker. H2 agrees with the rest of the participants, in the sense that for him speaking English well has to do with making yourself understood when speaking in the language, complying with standard rules of grammar, and pronunciation. Thus, for this group, the most important thing in order to speak English well is communication, and in order to communicate your ideas it is necessary to have good grammar, good pronunciation, and good vocabulary. Hence, similar to the previous groups of participants, science university students based their beliefs regarding “speaking English well” based on an ideal of the English language and on sociopolitical principles, as they believe that in order to speak well, they need a “good grammar”, “good pronunciation” an certain lexical richness, which basis lies on the idea of the Standard English canon as the correct and best form to follow as learners of English language. 3.3.3 “Native speaker” For H1, a native speaker is the one who feels comfortable speaking in his mother tongue, in a natural way, and who at the same time masters the language, having wider vocabulary knowledge. M1 claims that a native speaker is the one that was born and raised 50 with the language, being one’s mother tongue. For H2, a native speaker is someone who has been speaking a language for a long time in a country, and not necessarily someone who was born in that place. All things considered, science university students express different notions of what a native speaker is. Although one of the participants claimed that is not necessary having born in a English speaking country in order to be a native speaker, their notions agree with Medgyes, 1999, as straightforward definitions of native speaker such as “someone who is born in an English-speaking country, who has learned English during childhood”, “someone who speaks English as a first language”, being capable of producing spontaneous or natural speech in English. Therefore, in a similar way of English university students, this group of participants follows the same notions of the “native speaker” based on an ideal of it, being someone undetermined, but perfect in his or her performance. 3.3.4 “Good pronunciation” Concerning pronunciation, H1 stated that is mastering English vowels and phonemes, achieving a native speaker accent, since for this participant a native accent is the ideal level of pronunciation, and stating that a British accent was the best one. M1 believes that a good pronunciation means knowing how to pronounce or knowing the difference between writing and pronouncing a word. H1 claims that it is pronouncing similarly to an average on every English speaking country. Thus, for science university students a good pronunciation involves knowing how to pronounce words in English according to the standard pronunciation. In addition, it is considered, in this particular group, that a British accent is superior to the others, agreeing with the notion of Cruttenden, 2001 regarding RP, which carries a social prestige. All these assumptions regarding pronunciation are based first, on an ideal of the “native speaker”, which is a relative notion. Furthermore, the preference of the British accent, as the Standard and the “best” form reveals the influence of power and political matters playing a central role on these beliefs that are accepted by these participants. 3.3.5 “Error” This cultural model did not come up in the focus group, and was only mentioned by one participant in a personal interview, expressing that a high level of grammar was needed to avoid “errors”. Thus, he considers error in grammatical terms, meaning not following 51 standard rules. This conception is based on the error analysis approach in which errors are considered as a deviation from language itself (Khansir, 2012; Zhang and Province, 2006). This particular notion is considered by Leech as a prescriptive approach to grammar, as the speaker only considers its use, but not how people really use grammar and language (2007). Following these lines, it can be stated that, as the two others groups of social actors, Science university students conceive their assumption regarding “error” based on a relative conception of the notion, and on a political phenomenon where the Standard English is the canon. 3.3.6 “Fluency” Being fluent, according to H1, is having a clear idea of what and how you are going to express an idea, without dwelling on it. Following that line, M1 conceives fluency as an exchange of information without hesitations, specifically, ones regarding thinking how you are going to say something. At the same time, H2 focuses on pauses, as a fluent interaction is speaking fast without thinking how to construct an utterance. Hence, science students conceive fluency when a speaker expresses his/her ideas clearly, avoiding hesitations and pauses to think how to elaborate them, following the same conception of pauses expressed by Skehan, 1997. This suggests that the speaker must be aware of English grammatical and syntactic rules in order to express his/her ideas fluently. Likewise previous groups, this group of participants base their assumptions regarding fluency on an idealization of native speakers rather than linguistic ones. Being fluency a relative concept is not possible to evaluate a person’s proficiency in L2 by measuring pauses, hesitations, or speed, as a speaker might still be able to communicate effectively. In addition, the idea of communicating without pausing nor hesitating is based on the idea that native speakers do not stop to think how to construct his/her sentences, which may not be the case in reality. 3.3.7 “Good communication” Regarding this cultural model, H1 primarily explained how to achieve a good communication instead of defining what it is. On the one hand, he claimed hand, in a face to face conversation, we additionally may support our speech with gestures and non verbal communication. Although having a poor level of English, one can achieve a good communication using gestures and non verbal communication. On the contrary, M1 expressed that a good communication is when two people engaged in a conversation have to be able to 52 understand what the other one is saying, being capable, at the same time, to give feedback or answering according the context and the conversational topic. Moreover, H2 claimed that a good communication occurs when the speaker’s message during the interaction is not ambiguous, but clear, so the listener understands almost the same idea the listener is trying to express. Therefore, they believe that a good communication is to understand each other’s ideas when engage in a conversation or in an interaction. Hence, Science university student’s beliefs regarding “good communication” implies that, as the two previous groups of participants, there are levels of communication, where there are some features needed to achieve them, as fluency and pronunciation. In this light, this notion is not clear and is based on other cultural models that are founded on sociopolitical basis, since they presuppose following the Standard English canon. Therefore, this cultural model has not to do with linguistic explanations, but with and ideal of communication and the English language, based on sociopolitical principles, which have been spread from different social actors to them, so they replicate these ideas on their discourse without questioning it. 3.3.8 “Lexical richness” This particular cultural model was not an important aspect to take into account for this group when referring to Alexis’ use of English. However, M1 expressed that Alexis’s vocabulary could be considered basic since he always used the same simple words during his speech, such as “it was difficult”, “the team”, “the family”, etc. being considered a poor level of English, since Alexis never goes further into his explanations using more complex words and constructions. Therefore, lexical richness would be having and using complex words without repeating the same lexical items. This way of conceiving lexical richness agrees with the forms of measuring it from which it is suggested that this notion means not repeating the same amount of words, and these words should be more complex (Vermeer, 2000; Daller et al, 2003). Therefore, Science university student beliefs regarding lexical richness agree with those of the two previous groups, since this notion is not based on linguistic assumptions, but on political bases. 3.3.9 “To improve” For M1 to improve implies that Alexis should learn how to construct his ideas, using the English grammar used in the country he is in order to communicate correctly, since he is a public figure. Then, H2 claims that as Alexis made some mistakes regarding English rules i.e. he used Spanish grammar and syntax. Thus, for this group, improving means to learn and 53 use English grammar and syntax according to the Standard English rules without any interference from his mother tongue, Spanish. Hence, as in the two previous groups, science university students conceive the English language and communication as an ideal system and phenomenon, where speakers should express themselves using “the appropriate” form of the language, i.e. the Standard English variant, since they believe that using that form it is possible to achieve a “good communication” or communicating “correctly”. All these assumptions are founded on a prescriptive approach of the language, and on political reasons, which presuppose only one dialect as the appropriate one, taking the others as unsuitable forms. 3.3.10 “Good grammar” For H1, a speaker has good grammar when he or she has acquired the rules by heart or intimately, being able to construct one’s ideas and express them without investing too much effort and time into it. Thus, a good grammar is achieved when a speaker masters the rules of a specific language in order to express the ideas easily, being, at the same time, a natural process. Then, M1, for instance, refers to a good grammar as knowing how to construct sentences properly based on a specific language rules form a specific country. And finally, for H2, a good grammar has to do with recognizing and following the grammatical rules of the language, mastering them so as to being able to construct and reconstruct different grammatical sentences. Thus, for this group, a good grammar means to know and following the standard grammatical rules of a specific language and mastering them being able to construct grammatical sentences easily and naturally. Therefore, this notion suggests that for these participants, the standard form is the norm and best and ‘correct’ way of using a language. These ideas suggest a prescriptive approach, which denies the existence of dialects and language variation. These beliefs are based on political matters, which are more clearly ingrained in these participants. 3.4 Theoretical and methodological implication on teaching English as a second language in Chile The existence of cultural models found in this study, such as “speaking English well or bad”, “native speaker”, “error”, “fluency”, “good pronunciation”, “good grammar”, etc. render account of how we see and conceive English language. First of all, there is an idealization of the language, therefore Chileans believe that the use of English by Chileans should be perfect, respecting the rules of the standard variety of English, been the native 54 speaker a role model. Moreover, these beliefs are not based on linguistic justifications, but on political bases. Thereby, these social representations, previously described and analyzed, are the foundation in which the teaching of English is based on, substantiating and motivating the way the English language is taught, given that professors of English, students of English, and students without linguistic awareness, largely share similar cultural models and beliefs about them. As Bruthiaux in Groves, (2010) proposes, that the teaching of English is meant to reflect local identities, incorporating norms, which are based on cultural models of such communities. In this sense, it is suggested that the same cultural models and beliefs in a specific community are transmitted between different social actors, creating a common and community identity. Thus, the cultural models and social representations found in this study are probably spread by the authorities and educational programs of the country, which are inherited by professors, and consequently, by students. In this way, it is possible to observe how social representations are shared by these three social actors. Likewise, in different countries of the world, such as Singapore, Philippines or Nigeria, teaching norms presented by the educational system are based on a standard, which has naturally evolved as a result of ongoing linguistic contact and the use of such variety in multicultural contexts (endonormative standard). At the same time, these teaching norms are rooted on their respective national identities and common beliefs (Kachru, 1986; Kirkpatrick, 2007). However, in Chile, the situation greatly resembles the case of Hong Kong, in which idiosyncratic features tend to be evaluated negatively against a context of discourse of ‘falling English standard’ (Groves, 2010), in the sense that social actors conceive, through different cultural models, the Standard English as the norm, and any deviation from this norm as an “error” or “poor level of English”. Therefore, the cultural models of a specific community are, consequently, shared and promoted by educational institutions and the government, such as MINEDUC, which spread such ideals, beliefs or social representations regarding English through its curriculum and different programs such as Programa Inglés Abre Puertas (English opens doors). Hence, these programs and policies are determining theories and methodologies concerning the teaching of the language in schools and universities in Chile. 55 3.5 Discussion Due to the fact that language is pervaded by culture, a particular discourse of an entity of power is accepted and reproduced by a speech community as naturalized and institutionalized norms. Therefore, it is possible to see these norms reflected on cultural models, ideologies or social representations of such community. Thereby, the cultural models found in this study regarding Chilean society, which are not based on linguistic grounds but on political matters, highlight our beliefs concerning English as a dominant language, being so a tool of power and social control. This social reality is reflected on the teaching of English as a foreign language in our country. First of all, as the results indicate, the cultural models of professors and students of English significantly resemble, revealing a reproduction of a norm or a specific discourse. The same happens with Science students, which without having linguistic awareness, unlike the previous groups, they still share most of their cultural models, being so more categorical. This implies that in schools also exists a reproduction of the same norms regarding the teaching of English, which probably come from authorities, and programs and curricula proposals in the educational system, as suggested by Pérez de Arce and Lagos (2014; 2016). Second of all, this social reality is reflected on English language students at Universidad de Chile and their formation, which share similar cultural models with the social actors studied, as it was made evident in the pilot of our study (see Table 8). Moreover, these social representations are also influenced by the formation these receive from the program, in which the Standard English variety is considered for evaluation and teaching of English. Therefore, the question that rises is how much not following the established or Standard variety affects communication. This discussion intends to create awareness when conceiving English language and the teaching of it, keeping in mind that it is not a better language than others, and that there are many existing varieties of it, which belong to countries with English as a second language, due to globalization, and not following the Standard English variety should be considered a cultural feature and not seen negatively. Hence, we propose a more descriptive and critical look towards the teaching of a language, and above all, English as a foreign language, being aware of the status quo transmitted through it. 56 CHAPTER IV: CONCLUSION 57 For English university professors, Alexis has a basic usage of English, because of his simple grammar, not “good pronunciation”, and limited vocabulary, using only content words related to football, making “errors” in each mentioned aspect. Furthermore, in order to understand what he was saying a degree of “willingness” to understand him was needed by the professors. However, when Alexis speaks, he was “fluent” because he did not stop to think what to answer. This “poor level of English” is inconsistent with the context and time of “immersion” of Alexis in England, due to the fact that in such immersive circumstance, he should have a better level of English. In the case of English university students, Alexis also presents a “poor level of English”, because of his grammar, vocabulary, and pronunciation were basic. However, the participants gave more emphasis to grammar, considering such aspect the most important one for communication, unlike pronunciation. Nonethless, they still considered important following the rules of the Standard pronunciation. In addition, they conceive the “native speaker” as an intimidating model, who represents the norm and ideal of the use of English. Moreover, this group highlights the reason why our society conceives English as a language of status, questioning our beliefs and actions regarding the English language. For Science university students, Alexis has a “poor level of English” because he was not so “fluent” and his grammar, pronunciation, and vocabulary were basic. At the same time, it is stated that the level of English Alexis presented will never be as good as a “native speaker” level, which is considered as a norm and as an admiring figure, conceiving the British accent as a perfect one. Additionally, pronunciation has greater importance than grammar in order to be understood or to communicate. Likewise, this group of participants seem to be more categorical when evaluating or judging Alexis’s use of English, reflecting, at the same time, on Chilean society and the reason why Alexis speaking English on an interview came to be a relevant piece of news. Consequently, the three groups of participants agree that Alexis is “fluent” in general terms, but his use of English is basic, mainly because of his grammar, pronunciation, and vocabulary use are basic as well. Nontheless, these three social actors present differences as well. In this manner, professors raise more predominantly the existence of “errors”, primarily grammar related, as a deviation of a Standard language or as an interference of the mother tongue. Moreover, professors conceive “immersion” as a context that should facilitate the learning of a language. Nevertheless, they question the fact that Alexis does not respond to this assumption, for he maintains the same “poor level of English”, in spite of the time he has been living in an English speaking country, and affecting, at the same time, communication. 58 Thus, for this group of participants “willingness” is very important, because having that feature makes possible to understand what Alexis wishes to convey in English. Unlike professors of English, English university students and Science university students do not emphasize “error”, but the idealization of the “native speaker” strongly emerges, considering it a norm model, which intimidates English students, and is admired by Science students, concieving the British accent as the perfect use. Therefore, both groups expressed a reflection on the Chilean culture, in which English is highly valued as a tool of power that grants status, for English students, and the fact that a Chilean football player, with Alexis’s social status, is able to speak English becomes so relevant for the media, in the case of Science students. In this way, a more critical thinking regarding English and Chilean culture is evidenced in students of English and Science. Thus, the similarities or agreements found in most of the cultural models related to a “poor level of English”, by these three social actors, sustains the idea that Chileans’ social representations towards Alexis Sanchez’s use of English and English itself are shared (as it can be seen below in Table 7, as a summary of the results). Addionally, all these shared cultural models that emerged in each social actor are not based on linguistic foundations, but rather on an idealization of the language and the “native speaker”, which has its roots on political justifications. Therefore, it is possible to see how these social representations influence public policies, and consequently, theories and methodologies of teaching English in the Chilean educational system, being underpinned on an exocentric approach, in which the idea that the English language grants status and power is promoted, and where idiosyncratic aspects of Chileans are discriminated. Hence, we suggest that learners of English, or any other language should be taught language awareness from a critical perspective, so that students could learn to identify patterns of social and cultural variations transmitted through a language. 59 Table 7 Cultural models arose from focus groups and interviews in each group of social actors Social Actor Cultural models English university professors “Poor level of English”, “Good communication”, “Error”, “Fluency”, “Good pronunciation”, “Lexical richness”, “To improve”, “Conversation”, “Willingness”, “Immersion”, and “Speaking English well” English university students “Poor level of English”, “Native speaker”, “Good pronunciation”, “ Error”, “Fluency”, “Good communication”, “Lexical richness”, “To improve”, “Good grammar”, “Culture”, “Power”, and “Speaking English well” Science university students “Poor pronunciation”, level of English”, “Native speaker”, “Good “Error”, “Fluency”, “Good communication”, “Lexical richness”, “To improve”, “Good grammar”, “Speaking English well”, and “Culture” 60 CHAPTER V: LIMITATIONS AND FURTHER RESEARCH 61 First of all, in terms of limitations, it was difficult for us to contact our participants and managing to get them all together for the focus groups. 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Revista Nebrija de Lingüística Aplicada a la Enseñanza de Lenguas, (16). 67 Appendix Table 8 English university students’ cultural models emerged in the pilot focus group Cultural models Focus groups “Poor level of English” M2: “súper básico, súper básico” “Speaking English well” M1: “…habla súper mal en términos formales…” “Good grammar” H1: “…Pero carecía mucho de gramática y de orden” “Error” H1: “…Entonces, ese error te instaba a decir…” “Good communication” H2: “…comunicarse con los demás puede que esa sea su limitación” “Good pronunciation” M2: “…pero igual pronunciaba con todas las vocales chilenas” “Lexical richness” M2: “…a pesar de que usa las mismas palabras…” “To improve” M2: “…dudo que él tenga mucho interés en mejorar así como su pronunciación”
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