BAKER UNIVERSITY
SCHOOL OF PROFESSIONAL AND GRADUATE STUDIES
ONLINE TECHNOLOGY RESOURCES
TABLE OF CONTENTS
Introduction.................................................................................................................................2
Using this Guide .........................................................................................................................2
Baker Collins Library .................................................................................................................3
Commonly Used Technology Websites......................................................................................4
Information Systems ...................................................................................................................5
Definition of Information Systems .......................................................................................5
Information Systems Online Resources................................................................................5
Management Information Systems .............................................................................................6
MIS Online Resources ..........................................................................................................6
Hardware and Software...............................................................................................................7
Definition of Hardware and Software...................................................................................7
Online Resources ..................................................................................................................7
Office Software Suite of Programs .......................................................................................8
Microsoft.com Online Resources..........................................................................................8
Peripherals.................................................................................................................................10
Peripheral Online Resources...............................................................................................10
Internet and the World Wide Web (WWW) .............................................................................11
History.................................................................................................................................11
Internet and WWW Online Resources................................................................................11
Communications Features and Options ....................................................................................12
Communications Online Resources....................................................................................12
Internet Ethics (Netiquette).......................................................................................................13
Netiquette Online Resources...............................................................................................13
Security and Privacy Issues ......................................................................................................14
Security and Privacy Online Resources..............................................................................14
E-Commerce .............................................................................................................................15
E-commerce Online Resources...........................................................................................15
Case Study Research and Analysis ...........................................................................................16
Online Resources for Case Studies .....................................................................................16
Screenshots of Commonly Used Technology Online Resources .............................................17
Online Resources for Future Technological Advances ............................................................21
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Online Technical Resources
© 2008 Baker University School of Professional & Graduate Studies (05/08)
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Introduction
What kinds of technology do you use on a daily basis at work or home? Technology is
everywhere. We enjoy the convenience of self-check aisles, ATMS, and mobile phones without
giving them a thought. The Internet / World Wide Web is the best library as it is such a large
collection of documents. Feel free to explore the resources at your fingertips here. Be sure to
have your library access information handy!
Using this Guide
This document is intended to serve as a supplement to your regular materials. There are so many
resources available online—visit http://en.wikipedia.org/wiki/Main_Page to search for
descriptions of other technology areas of interest—that it is often difficult to find exactly what
you are looking for. To help you find what you need, follow the topics in the Table of Contents
to see a collection of summaries and online resources. The links are live, meaning that you can
click on the hyperlink and jump to the location behind the link. The online resources listed
within are grouped into logical categories or sections.
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BAKER COLLINS LIBRARY
There are various database resources located on the Collins Library website. The databases are
designed as online resources for students and instructors. Available resources include journals,
databases, library catalogs, newspapers, and a list of search engines. Use the following table of
links to access these library resources.
COLLINS LIBRARY
Journals
Databases
Library catalogs
Newspapers
Search engines
Baker University Library: Journal Finder
Find Databases
Find books, journals, videos, DVDs
Find Electronic Newspapers
General: Internet Search Engines
Other Library Resources
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http://proxyb.kclibrary.org/login?url=http://proquest.umi.com/login?COPT=REJTPTMm
SU5UPTAmVkVSPTI=&clientId=67225 ABI/Inform website.
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http://www.smartermind.com/current/current_students.asp Online Library Tutorial.
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http://www.vault.com/index.jsp Company profiles.
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http://proxyb.kclibrary.org/login?url=http://www.lexis-nexis.com/cis Access to the
LexisNexis company SEC filings online resource.
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http://proxyb.kclibrary.org/login?url=http://infotrac.galegroup.com/itweb/klnb_baker?id=
klnb_log&db=BCRC Access to the InfoTrac Business/Company Resource Center.
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http://www.hoovers.com/free/ Free tutorial link Also, at www.hoovers.com there are over
12 million companies to search through.
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http://www.forbes.com/lists/ Listing(s) of companies available for search.
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http://biz.yahoo.com/i/ Selection of company profiles.
The Collins Library offers a resource area dedicated to the researching of industries for business
students. Locate this resource at http://www.library.hbs.edu/guides/industry_research/ .
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COMMONLY USED TECHNOLOGY WEBSITES
http://www.nytimes.com/pages/technology/index.html
http://www.cnn.com/TECH/
http://www.msnbc.msn.com/id/3032118/
http://www.technologyreview.com/
http://www.businessweek.com/technology/
http://www.technology.gov/
http://www.forbes.com/technology/
http://www.chicagotribune.com/business/technology/
http://www.livescience.com/technology/
Refer to Screenshots of Commonly Used Technology Online Resources below for a quick guide
on searching and accessing resources on these sites.
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INFORMATION SYSTEMS
Information systems involve the development, use, and management of a company’s Information
Technology Systems.
Definition of Information Systems
Information systems consist of the following:
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Hardware
Software
End Users
Data
Information
Procedures
All of the above work together to create quality information. There is a great difference between
data and information. Data is defined as the raw bits and pieces whereas information is data that
is analyzed/organized in a meaningful way. Procedures are the instructions that guide the user in
completing a task.
Information Systems Online Resources
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Accounting and Finance- Accounting and Finance Systems focus on accounting records
and financial management and statements. Visit
http://openlearn.open.ac.uk/mod/resource/view.php?id=161611 for more information.
Note: there is a selection box on the right side of the screen to browse the outline for this
accounting system.
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For Financial Management Systems information go to http://www.fms.treas.gov/. This is
published by the Bureau of the United States Department of the Treasury.
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Human Resources systems manage and maintain records on the employees of the
corporation. For information on HR Management system software go to
http://www.microsoft.com/dynamics/businessneeds/hrm_roi_feature.mspx.
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Marketing systems manage researching the market for products/services and promotions.
To view a sample marketing system presentation go to
http://www.upu.int/standards/en/2007-1205_customer_relationship_management_systems.pdf.
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MANAGEMENT INFORMATION SYSTEMS
Management Information Systems (MIS) are widely used to support managerial operations of a
corporation. MIS may consist of Decision Support Systems, Expert Systems, etc. MIS generate
information that is well organized and accurate in order to aid managers in decision making,
problem solving, etc.
MIS Online Resources
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http://www.occ.treas.gov/handbook/mis.pdf This website was created by the Comptroller
of the Currency Administrator of National Banks. It was published in 1995, so it is an
older document, but it makes a wealth of information available and is a great example of
MIS.
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http://www.answers.com/topic/management-information-system?cat=technology
www.answers.com is a site dedicated to providing users with quality information. Check
this one out as it is a good one.
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https://www.smis.doi.gov/ This is a governmental website that explores the Department
of Interior- Safety Management Information System (SMIS).
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http://www.pnl.gov/FEMIS/ This is the Federal Emergency Management Information
System website that focuses on a system that integrates all of the phases of emergency
management.
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http://www.cms.hhs.gov/MMIS/ This is a Health and Human Services website for the
Medicaid Management Information System. Also view
http://www.cms.hhs.gov/home/rsds.asp for additional information on this Research,
Statistics, and Data System.
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HARDWARE AND SOFTWARE
Hardware, software, and the user(s) work together to complete a computing task.
Definition of Hardware and Software
Hardware is defined as the electronic and mechanical components that makeup a computer.
Software is defined as a set of instructions that instructs the computer on what to do and exactly
how to do it.
Online Resources
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http://www.coolnerds.com/Newbies/Hardware/hardware.htm This is a great resource.
Learn all about computer hardware here.
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http://en.wikipedia.org/wiki/Computer_hardware Visit this site for a detailed description
and examples of hardware.
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http://d1.dir.ac2.yahoo.com/Business_and_Economy/Shopping_and_Services/Computers
/Retailers/Hardware/ Computer Hardware Retailers.
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http://www.devhardware.com/ When purchasing hardware components, it is essential to
check out the associated reviews; use this site to access reviews.
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http://www.hardwarecentral.com/hardwarecentral/ This site is a source for in-depth
computer hardware information.
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http://users.erols.com/chare/hardware.htm This site lists Computer Hardware Links.
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Office Software Suite of Programs
Microsoft Office is the most commonly used suite of programs; it is, by no means, the only set of
applications available. This application software suite supports the creation of documents,
presentations, spreadsheet, database design/management, publications, and communications. The
most recent version of Office uses ribbons instead of menus.
Ribbons
Microsoft.com Online Resources
Some of the software programs available at www.microsoft.com include:
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http://www.microsoft.com/windows/downloads/ie/getitnow.mspx Use this website to
download the latest version of the web browser Internet Explorer.
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http://office.microsoft.com/en-us/products/FX101732751033.aspx?ofcresset=1 A trial
version of Microsoft Office 2007 is available for downloading.
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http://office.microsoft.com/en-us/products/FX101211561033.aspx Microsoft Office 2007
products available for purchase.
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http://www.pcmag.com/article2/0,1759,2052255,00.asp Office 2007 reviews.
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http://www.cnet.com/microsoft-office/ Reviews, news, downloads, tips, etc.
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http://technet.microsoft.com/en-us/bb403698.aspx Browse through the listings to find the
specific downloads to fit your needs.
A widely used resource for a Microsoft Office program is the Solution Center, the Microsoft
Knowledge Base. Search by name of the program (for example, Access 2007) or by keywords.
Choose from the list of troubleshooting options and solutions.
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© 2008 Baker University School of Professional & Graduate Studies
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PERIPHERALS
Peripherals are external devices used with a computer or laptop. Examples include digital
cameras, mp3 players, flash drives, printers, scanners, etc.
Peripheral Online Resources
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http://en.wikipedia.org/wiki/Peripheral The term Peripheral defined.
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http://reviews.cnet.com/peripherals/ Reviews and advice on speakers, printers, webcams,
scanners, and other peripherals.
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http://www.pcworld.com/browse/1086/topic.html?page=1 A detailed list of peripherals.
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http://www.answers.com/topic/computer-peripheral-equipment-not-elsewhereclassified?cat=biz-fin Website features an in-depth look at peripheral devices.
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http://www.necel.com/en/solutions/applications/pc/index.html PC and Peripheral
Devices.
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© 2008 Baker University School of Professional & Graduate Studies
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INTERNET AND THE WORLD WIDE WEB (WWW)
The Internet is one of the best technology resources available to us as it provides awesome
access to e-mail, online banking, education, online shopping, research information, etc. How do
you use the Internet/WWW? The consumer has many products to choose from such as PCs,
laptops, and mobile devices. These are all options for Internet access.
History
The Internet has been around for over 30 years and is the largest network around. The
government/military created the network to serve as a way to communicate during a natural
disaster or catastrophic event. It did not become commercially popular until the 1990’s with the
introduction of the World Wide Web (WWW). The WWW is the collection of websites and
documents (webpage) that may be used for research, communicating, shopping, banking,
schooling, etc.
Internet and WWW Online Resources
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http://www.isoc.org/internet/history/brief.shtml This website has everything that you
need to know about the Internet.
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http://en.wikipedia.org/wiki/History_of_the_Internet Internet History in detail.
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http://www.internetworldstats.com/stats.htm Internet World Stats - Usage and Population
information.
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http://www.bizwaremagic.com/quick_internet_history.htm A listing of 21 Facts about the
Internet.
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http://www.brennerbooks.com/interestingfacts.html This is another website of interesting
facts about the Internet.
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http://vlib.org/ WWW Virtual Library website.
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http://www.w3.org/History.html w3 Consortium’s information.
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http://ei.cs.vt.edu/book/chap1/net_hist.html#1960s History of the Internet and World
Wide Web.
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COMMUNICATIONS FEATURES AND OPTIONS
Our options for communicating are plentiful. Communication options have grown substantially
as new technologies are developed. Communications features the transferring of information
between two or more parties.
Communications Online Resources
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http://williamstallings.com/DCC6e.html This site includes Technical Resources, Course
Web Site for Data and Computer Communications.
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http://www.sciencedaily.com/videos/computers_math/communications/ A source for the
latest research news.
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http://ieeexplore.ieee.org/xpl/RecentIssue.jsp?punumber=35 Communications based
searchable magazine.
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http://en.wikipedia.org/wiki/DSL Detailed description of DSL (digital subscriber line)
Internet service option.
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http://en.wikipedia.org/wiki/Input_device Learn all about computer input devices.
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http://www.studygs.net/netiquette.htm Online communication tips.
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http://www.bpl.org/kids/netiquette.htm Netiquette guide for youth.
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http://www.learnntc.com/tools/ComputerBasics/computerTenRules.cfm 10 Rules of
Netiquette.
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http://ethics.csc.ncsu.edu/speech/netiquette/ Business Ethics in Computing.
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http://www.albury.net.au/new-users/netiquet.htm General Netiquette information.
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INTERNET ETHICS (NETIQUETTE)
As the Internet continues to boom there is an increasing need for a standard of ethics for net
users. These ethics apply to e-mail, blogs, discussion boards, instant messaging, etc. Note the
following online resources with regard to Internet Ethics; while the term Netiquette often refers
to appropriate behavior online, it is often used to indicate a system of Internet Ethics.
Netiquette Online Resources
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http://en.wikipedia.org/wiki/Internet_ethics Internet Ethics defined.
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http://www.business-ethics.com/ Listings of socially responsible companies and
individuals.
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http://www.rogerdarlington.co.uk/Internetethics.html Internet Ethics article.
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http://www.uni.uiuc.edu/library/computerlit/scenarios.php Scenarios for learning about
Internet Ethics.
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http://en.wikipedia.org/wiki/Netiquette Internet Etiquette details.
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http://www.studygs.net/netiquette.htm E-guide on Netiquette.
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SECURITY AND PRIVACY ISSUES
Today’s technology requires increased security in order to maintain safety and privacy. Antivirus software and firewalls are common security options that help prevent personal information
from getting into the hands of the wrong individual/group.
Security and Privacy Online Resources
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http://en.wikipedia.org/wiki/Internet_security Internet Security defined.
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http://www.firewallguide.com/overview.htm Internet Security overview.
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http://en.wikipedia.org/wiki/Internet_privacy Internet Privacy defined.
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http://www.privacyrights.org/fs/fs18-cyb.htm Privacy and the Internet.
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http://en.wikipedia.org/wiki/Firewall Definition of a firewall.
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http://en.wikipedia.org/wiki/Anti-virus_software Description of Anti-Virus Software.
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E-COMMERCE
E-commerce offers benefits for the consumer and the company as an online presence allows
users to view the company website 24/7. The company and the consumers can do business 24
hours a day.
E-commerce Online Resources
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http://en.wikipedia.org/wiki/E-commerce Electronic Commerce defined.
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http://www.ecommercetimes.com/?welcome=1213627099 Up-to-date articles and
information on E-commerce.
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http://www.inc.com/resources/ecommerce/ E-commerce blogs, articles, how-to guides
and links.
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http://communication.howstuffworks.com/ecommerce.htm How E-commerce works.
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http://www.clickz.com/ News and Advice for the Digital Marketer.
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http://www.emarketer.com/BrowseResearch.aspx Market Research on E-Business
Company Research and Cases.
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http://proxyb.kclibrary.org/login?url=http://search.ebscohost.com/login.asp?profile=web
&defaultdb=buh Business Source Premier resource for articles, profiles news. etc.
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http://www.census.gov/eos/www/ebusiness614.htm US Census Bureaus website on
Measuring Electronic Commerce.
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http://www.onlinebizdirectory.com/business/business_netiquette.html Business Etiquette
Directory by category.
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http://www.bspage.com/1netiq/Netiq.html International Business Ethics resource.
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CASE STUDY RESEARCH AND ANALYSIS
Case-study analysis has become an integral part of university education. Because real-world
applications can be different from textbook scenarios, case studies offer students an example of
how applications fit into corporate setting.
Online Resources for Case Studies
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http://college.hmco.com/business/resources/casestudies/students/overview.htm This site
offers an overview of case study analyses.
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http://college.hmco.com/business/resources/casestudies/students/analyzing.htm Guide to
analyzing a case study.
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http://college.hmco.com/business/resources/casestudies/students/writing.htm Information
about writing a case study analysis.
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http://web.cba.neu.edu/~ewertheim/introd/cases.htm A model for case analysis and
problem solving.
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http://www.swlearning.com/management/hitt/hitt_student/case_analysis.html Case
analysis information.
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http://faculty.haas.berkeley.edu/robinson/Case%20Analysis.pdf Notes on case analysis.
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Visit http://www.hmrc.umich.edu/research/studies.html for a sample case study from the
University of Michigan’s Health Management Resource Center.
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SCREENSHOTS OF COMMONLY USED
TECHNOLOGY ONLINE RESOURCES
http://www.nytimes.com/pages/technology/index.html
Access
Resources
Search
Option
http://www.cnn.com/TECH/
Search
Option
Access
Resources
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http://www.technologyreview.com/
Search Option
Access
Resources
http://www.businessweek.com/technology/
Search Option
Access
Resources
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© 2008 Baker University School of Professional & Graduate Studies
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http://www.technology.gov/
Search
Option
http://www.forbes.com/technology/
Search
Option
Access
Resources
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© 2008 Baker University School of Professional & Graduate Studies
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http://www.chicagotribune.com/business/technology/
Search
Option
http://www.livescience.com/technology/
Access
Resources
Online Technical Resources
© 2008 Baker University School of Professional & Graduate Studies
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ONLINE RESOURCES FOR FUTURE
TECHNOLOGICAL ADVANCES
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http://www.futureforall.org/ Future Technology and Society.
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http://www.pcmag.com/article2/0,1759,1130591,00.asp Future Tech: 20 Hot
Technologies to Watch
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http://www.philoctetes.org/Calendar/The_Future_of_Technology/ Article about Future
Technology.
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http://www.extremescience.com/techportal.htm Technology and Science Website.
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http://www.wmo.int/pages/prog/www/WDM/ET-IDM/Doc-2-3.html Metadata defined
and analyzed.
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