CLASSIFYING THE UNIQUE FEATURES OF MASS HOUSING PROJECTS E. Adinyira1 1 D. Ahadzie2 and T. E. Kwofie1 Department of Building Technology, KNUST-Kumasi, Ghana 2 Centre for Settlement Studies, KNUST-Kumasi, Ghana Corresponding Author: [email protected], [email protected] ABSTRACT Projects are unique and share distinguishing characteristics from one project to the other. Mass Housing projects (MHPs) are said to differ significantly from 'one-off' traditional projects and thus require unique managerial skills and efforts to deliver them successfully. The unique nature of MHPs accounts for inefficient communication among project teams resulting in considerable amount of unproductive time, managerial ineffectiveness and failures in its delivery especially in developing countries. Clearly known features of MHPs will be a significant step towards evolving frameworks, developing managerial competencies, concentration of effort etc. to enhance its delivery. Through a questionnaire survey and performance of means scores and Kruskall- Wallis analysis on the survey data, this study revealed 3 unique physical features, 4 unique organisational features and 3 unique operational features of MHPs. This work is a preliminary stage of an on-going investigation into the impact of unique features of Mass Housing projects on communication performance among project team in developing countries towards managerial effectiveness. Keywords: Mass management. Housing, project features and project INTRODUCTION Construction projects possess unique physical, organisational and operational features (PFs) that are critical and characterize their planning, management and procurement (Manu et al., 2010; Favié and Maas, 2008). Mass Housing projects (MHPs) share unique features and particularities that make their management inherently more difficult in comparison to 'one-off' traditional projects and thus require distinct, unique management approach and skills in its implementation (Thorpe et al., 1999; Ahadzie et al., 2007; Turner, and Müller, 2003). The unique features of MHPs impose enormous impact on the operational, organisational and managerial functions during the construction process and thus lead to managerial inefficiencies (Ahadzie et al., 2007). However, what constitute the unique features of mass housing projects (MHPs) remains to be interrogated and its implications for managing MHPs among the project team is not well researched. The findings presented represent the unique features of MHPs and its implication for management. CLASSIFYING THE UNIQUE FEATURES OF MHPs Project Features (PF) or characteristics refer to the physical attributes of the project or the items which define the technical nature of the work (Cho et al., 2009). The lack of consistency and agreement in approach in classifying construction projects remains a critical challenge (Crawford et al 2005). Several authors have sought to classify project features (PFs) from different perspectives (Hernández, 2008; Kipp et al., 2008; Thorpe et al., 1999; Kumaraswamy, 1997). The approach in determining the features by assessing the related cost, size of project, number of participants, volume of resources, managerial and construction challenges have been the dominant criteria used (Kumaraswamy, 1997: Kipp et al., 2008). Though these approach offer useful lessons for building efficient practices, it is important to stress that the main study from which this emanates is towards managerial effectiveness. Against this background, it can be said that in management practice, operational and organisational actions are the key components of effective management systems. A study by Manu et al., (2010) affirmed that all construction projects share distinguishing ‘physical, operational and organisational’ features and these component features have implications for its management and health and safety. It is also opined that the organisational, physical and operational features have critical influence on the communication, human resource, procurement and management planning in the implementation of projects (Favié and Maas, 2008). Crawford et al, (2005) further contend that project management must rigorously be pursued to embrace the unique particularities of projects life cycle models, methods, planning, execution and organisation so as to increase delivery success. Dwelling on this and the study by Manu et al., (2010), their approach was suitable to meet the objective of this study. Also, drawing on the theoretical, management and practical context of the Ghanaian construction industry as well as the situation in other developing countries, this approach to the classification of the project features remains very relevant and was thus adopted. METHOD OF STUDY The study was approached through extensive review of literature by comparing ‘one-off’ traditional projects to Mass Housing projects (MHPs). From this, 14-features perceived to be unique characteristics of MHPs were identified (see Table 1.0). These 14features were modelled into a questionnaire survey which allowed respondents with extensive experience in MHPs and project management practice to determine their extent of agreement to the features (variables). They were also to classify these features into physical, operational and organisational features of MHPs. The respondents were to determine their extent of agreement to these features (variables) from a 5-point likert scale interpreted as: 1=Strongly Disagree, 2=Disagree, 3=Neutral, 4 Agree and 5=Strongly Agree. For a variable to be accepted as a unique feature by the respondents, the mean score of the variable must be greater than 3.0. The results of this are presented in Table 1.0. The respondents were also to classify the variables by selecting 1. Physical 2. Organisational and 3. Operational features. This is presented in Table 3.0. Table 1.0 Mean Scores of the Unique Features of Mass Housing Projects (MHPs) S/No. Variables (Features) 1 2 3 4 5 MULTIPLE SITE FOR VARIOUS UNITS MULTIPLE STANDARDIZED DESIGN-UNITS IN SCHEME MULTIPLE ENVIRONMENTAL IMPACT MULTIPLE GEOGRAPHICAL LOCATION FOR SCHEMES MULTIPLE INTERDEPENDENT SUB-CONTRACTING UNDER SCHEME MULTIPLE ONE-OFF INFRASTRUCTURE COMPLEX NETWORK OF PROCUREMENT SYSTEMS MULTI-COLLINEAR REPEATED PRELIMINARY ACTIVITIES ON UNITS REPETITIVE TASKS ON STANDARDIZED UNITS VIRTUAL TEAM PARTICIPANTS COMPLEX CONSTRUCTION METHOD COMPLEX NETWORK OF RISK FROM VARIOUS UNITS COMPLEX NETWORK OF TEAM RELATIONSHIP MULTIPLE DURATION FOR UNITS UNDER SCHEMES 6 7 8 9 10 11 12 13 14 Source: Field Data Mean Std. Deviation 4.42 4.28 1.83* 4.06 .554 .615 .811 .715 4.22 .637 1.64* 3.78 .961 .681 4.39 .549 4.14 4.17 1.67* 1.72* 4.44 4.03 .639 .655 .894 .815 .558 .654 Remarks ACCEPTED ACCEPTED REJECTED ACCEPTED ACCEPTED REJECTED ACCEPTED ACCEPTED ACCEPTED ACCEPTED REJECTED REJECTED ACCEPTED ACCEPTED The respondents were assessed to have experience and involvement in MHPs and also have knowledge in project management practice through Research, Construction, Education and Policy and/or Management from industry to classify the unique features as the 1.'physical', 2. 'organisational' and 3. 'operational' features of MHPs (see Table 2.0). Following the means core analysis, frequency scores were used to classify the variables into the various groups. Also, Kruskall- Wallis which is a non-parametric version of ANOVA was used to assess the level of agreement between the various groups of respondents on the variables given the relatively small sample size of the respondents. This was done to avoid the extreme violations to the assumption of normality and the assumption of homogeneity of variance required on parametric tests (e.g. ANOVA) due to the relatively small sample size used for the study (Coates, 2001). RESULTS AND DISCUSSIONS Background of Respondents In all, a total of 58 questionnaires were distributed to persons with experience in Mass housing and project management with their involvement in MHPs as either in Construction, Research, Education or Policy and Management. In Ghana these domain of respondents are key stakeholders in Mass Housing planning, development and policy formulation and thus were useful for this study. Out of these, 36 questionnaires were received giving a response rate of 62% as represented in Table 2.0. From Table 2.0, on the experience (years of involvement) of the respondents, 30 (83.2 %) out of the 36 respondent had experience above 5years. This suggests that the respondents have considerable experience in MHPs and Project Management and are thus more likely to give accurate interpretation of the variables and are thus suitable to contribute to the study. Also on the main domain of the respondents: Research (28%), Educational (11%), Construction (42%) and Policy and Management (19%), the distribution reflects a fairly balanced source of contribution from the key stakeholders and participants in housing development. Table 2.0 Characteristics and Analysis of the Respondents VARIABLES 0-5 year FREQUENCY PERCENTAGE 6 16.7% Years of Involvement in MHPs Nature of Involvement in MHPs Total 6-10 years 11-15 years 16 years and above Construction Research Educational Policy & Management 10 12 8 15 10 4 7 36 27.8% 333.2% 22.2% 41.7% 27.8% 11.1% 19.4% 100% Source: Field Data CLASSIFICATION OF THE UNIQUE FEATURES OF MHPS From Table 1.0, most variables had mean scores above 3.0 except variables 3, 6, 11, and 12 with means less than 3.0 respectively. These variables were thus rejected because the results indicate weak agreement among the respondents as the unique features of MHPs. This generated 10-unique features of MHPs with mean scores greater than 3.0 suggesting a higher agreement among the respondents. Also, drawing on the standard deviations, all variables registered a standard deviation less than 1. This suggests that there is high level consistency and low variability in the interpretation and responses given by the respondents on these variables and thus make the results credible and reliable (Coates, 2001; Field, 2005). In classifying the unique features, respondents were asked to select each of the 10-features as either the unique Physical, Organisational and Operational features of MHPs. The result of this is presented in Table 3.0. Through the use of frequency scores, the variables with the dominant frequency among the three groups were determined to belong to the group. From Table 3.0, for example, variable PF1 scored 33 for physical and 3 for organisational. It was seen that physical feature had the dominant frequency and as such the variable PF1 was accepted as unique physical feature of MHPs. Physical Features From Table 3.0 above, this group of features, PF1, PF2 and PF3 were classified as unique physical features based on the frequency of choice by the respondents. Out of the 36 respondents 33 classified PF1, 32 classified PF2 and PF3 were 31 as the unique physical features of mass housing projects. Table 3.0 Classification of Unique Features of Mass Housing Project (MHPs) S/No. PF1 PF2 PF3 PF4 PF5 PF6 PF7 PF8 PF9 PF10 VARIABLES MULTIPLE SITES FOR VARIOUS UNITS MULTIPLE STANDARDIZED DESIGN-UNITS IN SCHEME MULTIPLE GEOGRAPHICAL LOCATION FOR SCHEMES VIRTUAL TEAM PARTICIPANTS COMPLEX NETWORK OF TEAM RELATIONSHIP MULTIPLE INTERDEPENDENT SUBCONTRACTING UNDER SCHEME COMPLEX NETWORK OF PROCUREMENT SYSTEMS MULTIPLE DURATION FOR UNITS UNDER SCHEMES MULTI-COLLINEAR REPEATED PRELIMINARY ACTIVITIES ON UNITS REPETITIVE TASKS ON STANDARDIZED UNITS PHYSICAL 33 RESPONSES TO VARIABLES ORGANISATIONAL OPERATIONAL 3 0 REMARKS PHYSICAL 32 2 2 PHYSICAL 31 5 0 PHYSICAL 3 31 2 1 30 5 0 30 6 0 29 7 2 10 24 ORGANISATION AL ORGANISATION AL ORGANISATION AL ORGANISATION AL OPERATIONAL 3 5 28 OPERATIONAL 0 7 29 OPERATIONAL Source: Field Data Organisational Features Also, drawing from Table 3.0, PF4 (31), PF5 (30), PF6 (30) and PF7 (29) had the dominant frequencies (in brackets) for organisational group and were thus classified as unique organisational features of MHPs. Operational Features Again, three (3) out of the 10-unique features were classified as unique operational features of MHPs from the study. These are 'multiple duration for units under schemes' (24), 'multi-collinear repeated preliminary activities on units' (28) and 'repetitive tasks on standardized units' (29).This is because the variables had dominant frequencies (in brackets) for operational feature classification. LEVEL OF AGREEMENT ON THE CLASSIFICATION OF THE UNIQUE FEATURES It is extremely crucial to further assess the results in the classification as the frequency score(s) does not seem to be a rigorous test (Field, 2005). In accepting these classifications from the results, it is extremely significant to assess the level of agreement among and/or within the groups on the variables. The Kruskal-Wallis test is essentially useful to compare means and/or variance of more than two groups of samples on an independent variable with relatively small sample size data (Coates, 2001; Field, 2005). The responses on the classification of the variables were subjected to Kruskal-Wallis analysis. The results of the KruskalWallis are presented in Table 4.0. As indicated earlier, four main groups of respondents were identified namely persons involved in mass housing development from 1.Research, 2. Construction, 3.Education and 4. Policy and Management perspectives. The Kruskal-Wallis test was performed at a 95% confidence level to determine the extent of agreement on the variables among and within the various groups. Hypothesis For this study, the null hypothesis was that the variation in the interpretation and responses by all respondents was not significant at 95% confidence level (H0:U = U0) and the alternative hypothesis was that the variation in the interpretation and response by all respondents was significant, i.e (Ha: U ≠ U0), where U0 is the population mean of the various groups of respondents. In this regard, the significance (i.e. p-value) of each independent variable as displayed in Table 4.0 is analyzed. From Table 4.0, the Sig. values represent the overall values between the groups for the independent variables. In determining the variations in the responses between the groups as significant or otherwise, the Sig.-value (p) is critically examined (Coates, 2001; Field, 2005). When the 'p'- value (sig-value) is less than 0.05 (p<0.05), it suggests that variations in the means being compared between the sample groups is significant and thus suggests that there is inconsistencies in the interpretations given to the variables between the various groups. It also means there is low level of agreement among the groups on the variables (Field, 2005). Table 4.0 Test of Variation in Variables Interpretations among the Groups of Respondent Test Statisticsa,b Variables ChiSquare 2.758 IN 5.706 MULTIPLE SITE FOR VARIOUS UNITS MULTIPLE STANDARDIZED DESIGN-UNITS SCHEME MULTIPLE GEOGRAPHICAL LOCATION FOR 1.806 SCHEMES MULTIPLE INTERDEPENDENT SUB-CONTRACTING .650 Df 3 3 Asymp. Sig. .431 .127 3 .614 3 .885 UNDER SCHEME1 COMPLEX NETWORK OF PROCUREMENT SYSTEMS MULTI-COLLINEAR REPEATED PRELIMINARY ACTIVITIES ON UNITS1 REPETITIVE TASKS ON STANDARDIZED UNITS VIRTUAL TEAM PARTICIPANTS COMPLEX NETWORK OF TEAM RELATIONSHIP MULTIPLE DURATION FOR UNITS UNDER SCHEMES 3.759 1.422 3 3 .289 .700 1.542 2.670 .280 3.865 3 3 3 3 .673 .445 .964 .276 a. Kruskal Wallis Test 3b. Grouping Variable: HOW ARE YOU INVOLVED IN HOUSING DEV'T: 1. RESEARCH, 2. CONSTRUCTION, 3. EDUCATIONAL, 4. POLICY AND MANAGEMENT From Table 4.0 above, it can be deduced that, in comparing the results between the groups of respondents, the values recorded were all greater than 0.05 (p>0.05). This indicates that there is no significant variation in the interpretations between the groups on the variables. Therefore the variability or diversity between the groups is not significant at a 95% confidence level and that there is high level of consistencies, low variability and strong agreement in the interpretations and responses given between the various groups on the variables as the classified unique features of MHPs. CONCLUSIONS From the results, it can be concluded that generally there is no significant variation in the responses between the groups and that they gave consistent interpretation to the variables and thus makes the classification of the variables (results) consistent and reliable as presented in Tables 3.0 and 4.0. There is an indication that generally the various groups agreed to the classification of the variables resulting in three (3) physical features, four (4) organisational features and three (3) operational features on MHPs. The study also lend support to Manu et al., (2010) and Favié and Maas, (2008) that construction projects share unique physical, operational and organisational features and thus these features significantly have implications on its procurement, communication and resource planning and decisions. REFLECTIONS ON THE FINDINGS It was contended that, the unique nature of Mass Housing projects (MHPs) should require unique skills and managerial approach in its delivery (Ahadzie et al., 2007). This led to identifying the unique features of MHPs by considering the critical components of management practice (e.g. operations and organisation). It is posited that the critical challenges inherent from the unique particularities and nature of MHPs is managerial and communication ineffectiveness among the project team (Enhassi, 1997; Enhassi et al., 2007; Thorpe et al., 1999). Against this background, in classifying the unique features by this approach will help to clearly engender the understanding of MHPs developers and stakeholders to develop the needed unique skills, strategies and managerial approaches that are crucial to perform the tasks involved on these features. The findings are also crucial for project teams to develop the appropriate competency behaviours necessary for superior outcomes in the delivery. Drawing on these findings, in an attempt to achieve the needed managerial effectiveness on MHPs to register the delivery successes in developing countries, the inherent impact of these unique features on performance, management practices and communication performance must rigorously be explored to enable for a more pragmatic management framework as well as communication performance models towards efficient delivery of MHPs in developing countries. REFERENCES Adinyira, E., Ahadzie, D. amd Kwofie, T. E. (2013). 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