Residential Pricing Guide

1 Y
ou must subscribe to the standard definition channel as part of your package in
order to access its HD equivalent. Requires Foxtel iQ2, MyStar2 or iQ3.
2 MyStar2 box available to customers in selected regional areas.
3 You must subscribe to Sport to purchase Sky Racing+.
4 Box Office scheduled sessions not available to all customers.
5 S
tore Titles only available to: Foxtel iQ/iQ2/iQ3 customers with an internet
connected box; and MyStar2 customers. Foxtel iQ/MyStar functionality must be
active. ISP charges may apply.
6 H
D Store titles only available to: Foxtel iQ2/iQ3 customers with an internet
connected box; and MyStar2 customers. Foxtel iQ/MyStar functionality must be
active. ISP charges may apply.
7 O
nly available to Foxtel iQ/iQ2/iQ3 customers with an internet connected box.
Foxtel iQ functionality must be active. ISP charges may apply.
8 V
iewing periods may vary based on box type and method of ordering. Adults Only
scheduled sessions not available to all customers. Adults Only on demand titles only
available to Foxtel iQ/iQ2/iQ3 customers with an internet connected box. Foxtel iQ
functionality must be active. ISP charges may apply.
9 Self Install Kits may not be suitable for all addresses. We will advise you of this at
time of order.
10 Quoted on an individual basis where install is more complex.
11 Customers will be advised at time of order if fee is applicable.
12 Owner Install Customers (who acquire a Foxtel Self Install Kit) must arrange and pay
for their own installation and will be advised of any additional costs at time of order.
13 Late payment fee may be applied each month that your account is in arrears.
Not subject to GST.
14 Maximum of $300 at start of Fixed Term and decreases by equal monthly
instalments for each month that you remain on Fixed Term.
Residential
Pricing Guide
15 Internet enabled Foxtel iQ/iQ2/iQ3 boxes only.
16 Paper bill fees are charged at the time of issuing the bill and will appear on that bill.
17 Available to Direct Debit customers only.
18 P
ayment processing fees are charged in arrears and will appear on the bill following
your payment.
19 Applies to all scheduled monthly payments set up by Direct Debit.
20Credit card processing fee applies per payment for Visa credit/debit and prepaid,
MasterCard credit/debit and prepaid, American Express and Diners Club.
21 Applies to payments made in person at any Australia Post Office.
22 Presto requires an internet connection, data and a compatible device. Available to
Foxtel Platinum customers until 31 January 2017 and only whilst they remain subscribed
to Platinum. If you downgrade from Platinum or cancel your Foxtel subscription you will
no longer receive access to Presto Entertainment as part of your Platinum subscription.
Effective from 5th September 2016
The Pricing Guide forms part of your Residential Subscription Television
Agreement. Standard prices are inclusive of GST and are subject to
change. Foxtel and some services not available to all homes.
FX01213 0916
Foxtel marks are used under licence by Foxtel Management Pty Ltd.
FOXTEL PACKAGES
per month
1. Entertainment
*Min cost $612 on a 12 month Direct Debit plan including $100 standard installation and $200
equipment fee with a Foxtel iQ3.
$26*
Installations require a Technician Visit or a Self Install Kit9
Technician Visit (per visit)
$100
$25
Self Install Kit (per box)9
2. Add any of these additional channel packs to Entertainment
Sport
INSTALLATION AND EQUIPMENT FEES
(new customer/upgrade/multiroom/equipment move)
Non standard installation10
Remote Customer and other non standard installation additional
surcharge (per visit)11
Owner Install installation12
variable
Includes access to each of the MUTV, LFCTV and Chelsea TV channels for an extra 1c per channel per year.
$25
Movies
$20
Drama
$20
Equipment charges - payable in addition to Technician Visit or Self Install Kit9
Entertainment Plus
$10
Standard box
$0
Docos
$10
iQ2/MyStar22 Equipment Fee (per box)
$75
Kids
$10
$10
HD
1
$50
variable
iQ3 Equipment Fee (per box)
· For subscribers to the Entertainment pack only
$200
· For subscribers to the Entertainment pack PLUS any additional channel
pack, speciality channel or multiroom
$125
Equipment move
Platinum HD
Includes all packs and the HD pack, plus a subscription to Presto Entertainment
(Movies & TV)22 until 31 Jan 2017.
*Min cost $1845.03 on direct debit (including $100 standard install, $125 equipment fee and 1c each for MUTV,
LFCTV and Chelsea TV channels for one year) with a Foxtel iQ3 STU.
ADD THESE EXTRAS
$135*
per month
RAI Italia (Italian Channel)
$23
Antenna Pacific (Greek Channel)
$23
World Movies - Also available in Movies
$10
Adults Only
$30
Sky Racing + (Sky Racing2)3
$5
$10
BoxSets Channel - Also available in Drama
English Football Channels^
MUTV
LFCTV
Chelsea TV
$5
$5
$5
^Each channel automatically included for customers with the Sports pack for an extra 1c per channel per year.
Monthly Foxtel Magazine (per magazine)
Transfer service address (Technician Visit to move all existing
equipment to a new address and install any new equipment
ordered at this time)
$100
Relocate outlet at current address (payable in addition to
Technician Visit)
$100
Relocate satellite dish (payable in addition to Technician Visit)
$100
ADMINISTRATION & OTHER FEES
Paper Bill Fee16
per bill
Email Bill Fee
per bill
per month
Standard box multiroom fee (per outlet)
$15
iQ2/MyStar2/iQ3 multiroom fee (per outlet)
$25
STORE AND BOX OFFICE
Box Office4 /Store5 New Release Movie Rental (Standard Definition)
6
Store New Release Movie Rental (High Definition)
$5.95
per movie
$6.95
per movie
Direct Debit19
$0
Credit Card 20
0.7%
BPAY 20
Cheque or Money Order by Mail
Statement Account Set Up fee (Non Easypay / Non Direct Debit)
Voluntary Suspension fee (per month)
$15
Reconnection fee (after suspension for non payment)
$35
Unrecovered equipment
$300
Early Termination Fee14
$300
Replacement remote control, MiniMote or Easymote
Effective from 5th September 2016.
Foxtel Accessory Range available from major retailers.
Visit foxtel.com.au/accessories for further information.
per title
$20
Dishonoured payment fee
ACCESSORIES
variable
$1.50
(per payment)
$5
up to $2.95
per episode
depending on the title
Main Event Rental
$1.50
(per payment)
$15
TV Show Rental7
$8
0.7%
(of payment value)
Late payment fee13
from
$3.95 to $5.95
per movie
depending on the title
per movie
(of payment value)
Min of 1 week, max of 3 months per 12 month period.
Store Movie Rental (Standard Definition) – Non New Release7
Adults Only Rental8
$0
Payment Processing Fee18
We will no longer accept payments made by cheque or money order by mail from 30 September 2016.
If you pay your bill by this method, you will have to change your payment method – we recommend a
direct debit arrangement, so that you won’t forget payments in the future.
MULTIROOM SERVICE FEES
$0
Online (My Account) Bill Fee 17
Over the Counter 21
$3.95
$2
per bill
per box
$29
AFL or NRL remote control
$49
Replacement smart card
$30
Powerline Adaptor iQ/iQ2/iQ315 - provided on request with Technician
Visit or Self Install Kit
$0
Powerline Adaptor iQ/iQ2/iQ315
$50
Internet extension to Foxtel iQ/iQ2/iQ315 for existing Foxtel iQ/iQ2/iQ315
Subscribers
$200
Internet extension patch lead for Foxtel iQ/iQ2/iQ315
$10