WELCOME TO MHR
NO MATTER WHAT BUSINESS
YOU’RE IN, THERE’S NOTHING
MORE IMPORTANT THAN
EMPOWERING YOUR PEOPLE.
MHR. THE PEOPLE BEHIND YOUR PEOPLE.
At MHR we’re here to help you get the most from
your people supplying tools to make talent
management, HR, payroll and people analytics
easier than ever.
MHR has been working with businesses of every
nature for over 30 years, providing specialist
solutions right across the employment spectrum
– from recruitment to succession planning and
everything in between.
Our unique services can help you remove
administrative burdens and cut operational costs,
while developing, engaging and retaining talent.
Or to put it another way, we have the tools to help
your people – and your business – do better.
TA
LE
AR
NI
NG
CE
FOR
RK ISATION
O IM
T
DOCUMENT
MANAGEMENT
PAY
ROLL
SES
PEN
& EX
TIME
O W
P
PEN
SION
S
NAG
OR
CH GAN
AR ISA
TS TIO
N
E
C
N
E
S
B
A
G
IN
R
E
T
S
O
R
MA
HR
ING
ST
A
EC
OR
TF
S
CO
ANAGE
TM
M
E
EN
L
I CE
ER SELF-SERV
PEOPLE ANA
L
Y
TIC
S
TIME & A
TTENDA
NCE
T
EN
M
E
L P
OP LO
PEEVE
D
T
N
DASHBOARDS
RE
CR
UI
TM
EN
T
D
NCE
VA
AD
ON
SI NG
ES NI
CC AN
SU PL
PERFORMANCE
YEE SELF-SERVI
CE
PLO
M
E
MAKING PEOPLE
MANAGEMENT SIMPLE
With different administrative and strategic elements combined,
people management can appear complex.
But it doesn’t have to be that way.
MHR can help simplify things, providing the support you need
to drive performance, introduce self-sufficient processes and
encourage business growth.
HOW?
We offer the HR industry’s most powerful and scalable solution
for all your people management needs.
Whether you have 100 or 500,000 employees, your MHR
solution is designed to support your business priorities,
providing the right level of power, configurability and scalability
to suit your requirements.
iTRENT
Wouldn’t it be great to have all your people
management information in one place, with
everything easy to view and understand?
DEPLOYMENT
OPTIONS
Whatever your HR needs, we can
provide solutions in a way that
works for you.
VIA THE CLOUD
ON-PREMISE
OUTSOURCING SERVICE
Welcome to iTrent.
MAKING IT
HAPPEN
Accessible anywhere, anytime via mobile
and tablets, iTrent makes processes simpler
and more effective for everyone.
So that administrative tasks through to
strategic decision-making can be done with
speed, confidence and consistency.
HR
Transforming processes and ensuring one accurate view of your people
HR MANAGEMENT
ABSENCE MANAGEMENT
iTrent is much more than simply a system of record.
With iTrent’s Absence Management functionality you can
record, monitor and control absence, whether annual
leave, sickness, maternity, paternity, adoption or other
authorised absences such as off-site training.
It guarantees you a single, accurate view of
your workforce.
Easy to view, update and maintain, iTrent holds everything
you need to know about your organisation and the people
within it.
You can define specific workflows, notifications and
process chains configuring the system the way it works
best for you.
There’s also fully automated starter, transfer and leaver
processing plus correspondence for key tasks such
as contract generation, to reduce administration and
increase efficiencies.
So you have full visibility of the time that your people are
working and when they are not.
Any absence that affects pay is automatically calculated
and recorded within pay advice for each employee.
iTrent’s alerts and absence stage management help you
and your managers oversee absence effectively.
Performance indicators and analytics make the
picture clear while prompt back to work interviews are
automatically triggered by absence end dates.
Many MHR customers have reported significant drops
in absence simply because employees can see their
absence through self-service and are aware that it is
being monitored.
ORGANISATION CHARTS
DOCUMENT MANAGEMENT
Gone are the days when you needed to create and
maintain organisation charts manually.
iTrent’s online processing means the elimination of
paper processes.
iTrent organisation charts are automatically generated,
providing an accurate visual reflection of your
organisation’s structure, reporting lines and vacancies.
You can store documents on the system whether at
an individual employee level or at an event level such
as a training course or recruitment campaign.
So you can drill down to department, teams and
individuals, at any point in time.
In addition to this, MHR can enable paperless
processes and efficient archiving right across your
business if required.
FLEXIBLE BENEFITS
Benefits matter to your employees and they
matter to us too.
Our fully integrated Benefits Management solution
gives all employees a concise view of their total reward
package, together with employee handbooks, financial
guides and interactive planning tools.
PAYROLL
Reducing risk, administration and time taken to pay your people
accurately and on time
MHR’s industry-leading payroll engine is second to none.
LEGISLATIVE COMPLIANCE
iTrent makes payroll processing easy, ensuring your
employees are paid accurately and on time.
MHR’s dedicated legislation team ensures we provide
customers with 100% compliant solutions.
Multiple payrolls, multiple positions, volunteers, pensions
auto-enrolment, pensioners, weekly, monthly, lunar;
no matter how complex your requirements might seem,
iTrent can handle them.
Proactive engagement with industry and government
bodies allied to participation in consultation exercises
means we are aware of developments well before
they happen.
iTrent automates complex processes and minimises
time-consuming tasks, including retrospection,
gross-to-net calculations, RTI, pension auto-enrolment,
absence processing, e-payslips and P60s.
Through this involvement we take an active role in
influencing legislative change in the UK, seeking to
make it realistic and achievable.
If you don’t want to do it yourself, you can choose
our complete end-to-end payroll service or offload
certain elements.
Our expert team will provide all the extra support you
need, guaranteeing compliance and great service to your
employees, wherever they are in the world.
MHR solutions are then designed to minimise
business impact and offer the best possible
customer experience.
PUBLIC SECTOR RETURNS
If you operate in the public sector and find statutory
reporting a challenge, iTrent will simplify and automate
this process.
This includes returns for Teachers Annual Service Return
(TASR), Higher Education Statistics Agency (HESA),
SIRS, NHS, Penserver and Local Government Pensions
Schemes (LGPS).
MOBILE SELF-SERVICE
Engage your people by giving them
the power to manage their own
working lives with ease
Our cloud-based solution provides you and your
employees with secure access to the information that they
need to manage their working life.
iTrent’s intuitive design empowers your people to
do everything with ease, from changing bank details
and requesting holidays (employees), to reviewing
absence calendars and analytics information
(managers and directors).
EMPLOYEES
Through secure access, employees can manage their
details anytime, anywhere.
Addresses, bank details, holidays, timesheets, expenses,
career development and payslips can all be viewed
and maintained.
Employees can also see their peer calendar and access
a real-time organisation structure to see company
reporting lines.
MANAGERS
Give your managers the power to take care of their teams
effectively and efficiently by allowing them to manage
absence, employee requests, performance management,
recruitment and succession planning.
Managers can view and edit team employment details,
giving them the power to manage flexible working and job
variations, add, remove and transfer people in line with
your company policies without having to contact HR.
TALENT MANAGEMENT
Aligning talent management processes to optimise performance
in-line with business objectives
Recruiting, developing and retaining the best talent is
good business for every business.
MHR can help you do just that – driving business
success as a result.
Our talent management suite promotes alignment between
corporate objectives and the contribution of individuals,
teams and departments, including all the vital skills that
make your business tick, from office administrators to
senior managers.
Taking a business driven approach to attraction,
recruitment, performance, development, engagement
and retention not only helps you achieve your targets,
but also enhances employee satisfaction by ensuring
purpose and direction.
RECRUITMENT
MHR’s online recruitment functionality enables a seamless
procedure from candidate to employee, increasing the
success of recruitment campaigns.
Pre-screening questions and applicant shortlisting plus
automated stage processing, interview scheduling and
reporting capabilities combine to make selecting from
the widest pool of applicants easy.
PERFORMANCE MANAGEMENT
Putting reviews in place and making sure they happen
on continual basis can be tough.
But a consistent, yet flexible performance management
process, to keep employees aligned with business goals
is critical to a joined up approach.
MHR has tools to help.
Notifications and alerts are designed to help so objectives
are managed in-line with personal development plans and
succession potential.
LEARNING & DEVELOPMENT
Actions from performance reviews can be automated
so they feed into personal learning accounts, allowing
employees to book themselves onto the training
they need.
Training can be managed simply through the provision
of waiting lists, automatic notifications and reminders,
as well as learning evaluations and outcomes.
Employee talent profiles, learning accounts and
customisable review dates make it straightforward to
track and manage performance over time.
SUCCESSION PLANNING
Succession Planning helps minimise risk and makes
planning for the future easier by identifying and
developing people with the potential to fill key business
leadership positions.
iTrent increases the availability and visibility of
experienced, high performing employees that have
the potential to take on key roles, visualising outcomes
through a simple 9-box grid system.
WORKFORCE OPTIMISATION
Providing the tools and information you need to keep everything on track
TIME & ATTENDANCE
ROSTERING
Easily capture time and attendance information across
your workforce and automate even the most complex pay
rules, multiple positions and workforce policies through
our cloud-based time and attendance solution.
If it’s just rostering you need iTrent works brilliantly.
Seamlessly integrated with the rest of your solution,
time and attendance tools can prove crucial, helping to
accurately track attendance at work, eliminate manual
timesheet administration and control workforce costs.
Using it you can effectively plan work schedules based
on available staff, contractual working hours, working
patterns, salary, existing roster bookings, planned
absence, skills and location.
This helps reduce costs and minimise the risk of
people shortages by proactively identifying skills gaps,
working out the most efficient staffing configurations
and sometimes most importantly, allowing you to
rapidly respond to unexpected absence with a
suitable replacement.
COST FORECASTING
iTrent’s cost forecasting tools mean you can plan your
staffing budgets with complete visibility of people costs,
providing a crucial link between HR and finance.
Taking account of known and predicted changes to
salaries, learning and staffing, you can build a clear
picture of costs for up to 6 years in advance.
MANAGER DASHBOARDS
& REPORTING
Your people information is not just data for
record keeping.
iTrent is your evidence base to drive decisions that
can really increase business performance.
Manager Dashboards and on-demand reporting
capabilities unlock vital intelligence hidden within your
data providing a wealth of insight about your people to
help you optimise performance.
Intuitive charts and graphs give you instant access
to crucial information allowing you to identify great
performers and rises in employee engagement as well
as many other useful insights, such as monitoring the
success of recruitment campaigns.
In a busy working environment, manager dashboards
and reporting are your best friend.
ADVANCED PEOPLE ANALYTICS
MHR’s specialist Business Intelligence solutions helps to
monitor and improve business performance with ease.
Our range of solutions make sense of increasing amounts
of data, allowing you to measure what is working and what
is not, where to cut costs, where to invest more, and how
to optimise your workforce to ensure the best results.
Our suite of analytics applications can be implemented
across iTrent and any other business system, bringing
a wealth of data together to provide insight for strategic
decision making.
ADVICE & GUIDANCE
HR ADVICE & GUIDANCE SERVICE
This expert service reduces risks around employee
relations issues, covering everything from TUPE to
discipline and grievance.
EMPLOYMENT LAW SERVICES
MHR’s Employment Lawyers can provide expert support
and assistance to reduce risk to your business and
guarantee compliance.
Delivered through a dedicated team we provide
consultancy support for ad-hoc projects and employment
tribunal litigation and representation.
TRAINING & LEGISLATION SEMINARS
MHR’s training packages and legislation seminars ensure
that your team are able to utilise your solutions and
services to their full capability and remain compliant
along the way.
Which means you make the most of your investment
from day one.
CONSULTANCY SERVICES
Whether you are embarking upon a relatively simple system
migration, an entire business transformation, or a more
specific change programme, our specialist consultants
adopt a range of proven techniques and methodologies
to implement a solution to fit your needs.
This tried and tested approach ensures return on
investment through objective-based design, making sure
that you get maximum value from your investment.
MHR’s solutions can be implemented remotely or onsite, or using a combination of the two depending on the
complexity of your requirements, and the deployment
methods selected.
Whichever you choose, you can rely on the very best MHR
project managers and consultants to ensure that you are
up and running in no time.
MAKING MHR WORK FOR YOU
MHR solutions can be combined and deployed in different ways to suit your requirements,
including as an outsourcing service, via the cloud, or on-premise.
OUTSOURCING SERVICES
CLOUD SERVICES
Due to the flexibility of MHR’s solutions, you can
outsource as much or as little as you like to our
expert teams.
More and more organisations are choosing to have their
solution delivered via MHR’s private cloud, providing
optimal system performance without a worry.
Outsourcing services are delivered from our
UK-based service centre and underpinned by our
industry-leading solution.
MHR’s cloud services take care of everything from
legislative updates to system maintenance, security,
and 24/7 disaster recovery.
Many of our customers take this approach to allow
them to focus on more strategic priorities.
Our service will always be big enough to make a
positive impact on your team yet personalised enough
to accommodate your specific needs.
Whatever you choose, you can trust us to take the
pressure off.
ON-PREMISE
If you have made a significant investment in your
organisation’s internal IT infrastructure and team, you may
like to implement and maintain your solution on-premise.
We can arrange this for you, although it is becoming a less
popular option as businesses become more comfortable
with the cloud and contemplate the growing complexities
of such things as data security.
IN GOOD COMPANY
FIND OUT MORE
As an MHR customer you’ll be joining a growing
community of businesses and organisations that
currently account for over 10% of the UK workforce.
To find out how MHR’s solutions can help your
organisation please contact us using the details below.
We look forward to hearing from you.
We’re proud to work with:
Admiral Group
British Transport Police
Cafcass
City of York Council
Flybe
Freeths
Gateshead College
Laing O’Rourke
London Overground
Nandos
Oxford City Council
Plymouth University
Swinton Group Ltd
Sytner
The Salvation Army
TK MAXX
T.M.Lewin and many more.
T +44 (0) 115 945 6000
E [email protected]
W midlandhr.com
MHR, Ruddington Hall, Ruddington, Nottinghamshire NG11 6LL
T +44 (0) 115 945 6000 E [email protected] W midlandhr.com
©Midland Software Limited. Registered office Peterbridge House, 3 The Lakes, Northampton NN4 7HB. No. 1852206 England.