CaringMatters
Call: 020 8795 6240
brentcarerscentre.org.uk
A newsletter for people supporting their disabled, frail or ill relatives and friends in the borough of Brent
Summer 2014
In this issue
P2 Latest News
Introducing Whole
Family Assessments
P3 Carers’ Forum
Carer’s Profile
Brent Carers’ Week Quest
9th - 15th June 2014
P4 Brent Carers’ News
P5 We have listened
1st Aid Training
Brent Carers’ Centre is taking part in one of the
greatest ever drives to reach out to carers in
Brent during Carers’ Week 2014. Carers’ Week
Quest is an exciting new initiative to reach
out to new and hidden carers. Our aim is to
reach out to 200 new carers in Brent who are
currently missing out on services and support.
One in eight of us are currently carers looking
after an ill, frail or disabled family member or
friend. Many people who are carers do not
immediately see themselves as carers, as they
are simply wives, husbands, sons, daughters,
mums, dads or perhaps grandparents, nieces or
nephews helping a loved one. However as carers
we all know they require additional support,
and without it the impact can be devastating
– carers can quickly become isolated, their
health and wellbeing may deteriorate, they may
not be able to hold down a job and they may
struggle financially. Our Carers’ Week Quest will
be a perfect platform to raise awareness of who
and what is a carer. We want to make clear the
distinction between a carer who is unpaid and
the role of a paid care worker.
P6 Support Groups
Afasic | Voice for life
Carers are welcome to join us in this quest too,
so if you are interested in helping out, please let
us know.
We hope to achieve this by working
collaboratively and in partnership with the
following organisations who have pledged their
participation in Carers’ Week Quest and their
commitment to identifying carers.
P7 Community News
App for Carers
P8 Carers’ Quest Week
P11 Money Matters
Affordable Holidays
P12 Health Matters
Patient Information
P14 Young Carers
P15 Support Activities
Brent Carers’ Week Quest Partners for 2014
Our aims for Carers’ Week Quest in Brent are to:
ww Reach out to 200 new carers who are
missing out on advice and information,
support and services
Prizes: £100 Cash prize,
Bottle of Champagne,
Hamper, plus much more
ww Encourage and help individuals and
organisations to come together to
improve how carers in Brent are
supported
ww Support individuals and organisations to
improve how they look after carers
ww Provide a focus and impetus for activities
throughout the borough including
fundraising
Brent Disability
Information Gateway
Please support our charitable
work of improving the lives
of carers in Brent by buying a
raffle ticket on sale now at our
office and one of our events.
Tickets on Sale Now
@ £1 per ticket
Prize Draw 14th June 2014
1
L AT E ST N E W S
Message from our Chief Executive
Brent Carers Centre strives
to continually improve
on the range of services
available to carers. So
we are very excited to be
initiating more new projects
which are needed by Carers.
You will see that we are now
undertaking Whole Family
Assessments, these provide a
fairly comprehensive analysis
of the needs of each family
member, ensuring that
relevant support services
Anne-Marie Morris
are identified, signposted or
Chief Executive
referred to each member as
required. We have set up several new outreach advice clinics
at different locations across the borough, designed to improve
the accessibility of our advice service to carers in Brent: full
details are on page 4. We are also pleased to be launching a
counselling provision for which Carers have expressed a need
on numerous occasions: for more details turn to page 12.
On page 4 you can read our ‘We Have Been Listening’ feature
which highlights the different ways that we have been able
to successfully respond to the ideas and suggestions we have
received from Carers. Brent Carers’ Centre is committed to
representing the views and issues of Carers borough-wide and
also to responding to those views where practicably possible.
As we look forward to hopefully a sunny summer season,
we are very excited to announce our plans for Carers’ Week
Quest, taking place from 9th – 15th June 2014. We have put
together a week of fun-packed activities, training and seminars
specifically for carers, which we hope you will find both
helpful and enjoyable. In addition we have a linked up with a
number of local partner agencies who will be working with us
to jointly identify our target of 200 carers during Carers’ Week
Quest. You can help too - by simply telling people about the
work we do. The biggest barrier for carers accessing support
is simply recognising that they are a carer. You could all help
by spreading the word – carers are everyday people like you
and me who provide unpaid care for a friend or relative who
cannot manage without our help! Invite them to one of our
Carers’ Week Events or simply tell them to call us. Together we
can make Carers’ Week Quest our biggest and most successful
drive to identify new and hidden Carers. We hope you enjoy
this edition of Caring Matters and welcome your views and
feedback. We look forward to seeing you at one of our Carers’
Week events, especially the Launch on 2nd June and the
Carers’ Summer Barbecue on 14th June.
Here’s hoping we have a wonderful summer,
happy reading!
Introducing Whole Family
Assessments for Carers
Brent Carers’ Centre has launched ‘Whole Family
Assessments’ for Carers and in particularly young
carers in Brent. A whole family assessment is a process
facilitated by a key worker where each member of the
family can identify their own needs and issues and explore
the interrelationship between family members. The
information obtained is then used to identify the relevant
services which would provide appropriate support to
meet the individual needs of each member of the family.
We know that Young Carers in particular may face problems
such as:
ww School or College Attendance
ww Homework or coursework
ww Their own well-being
ww Being bullied
ww Meeting or going out with friends
ww Talking about their caring role
Undertaking a whole family assessment ensures that a whole
family focused approach is used to support each member and
that each member’s views, needs and issues are taken into
consideration when planning support for the whole family –
this is widely known as the “Think Family” approach.
A whole family assessment can help each member to
understand the issues faced by the family and why existing
or previous support has been unsuccessful. Families with
complex needs may require support which cannot be
addressed by just one service so by completing an assessment
we can make sure that the right services are involved, and
ensure that members with acute needs are not prioritised at
the expense of other family members with lesser needs.
A whole family assessment will not replace a
carer’s assessment which is quite different, and
undertaking one will not result in funds being
assigned to the family. What it will do, however is to
link you with the right support services that will meet the
individual needs of each family member.
It may take 4 – 6 weeks to complete an assessment, looking
at the needs of each individual within the family as well as the
family as a whole. At the end of the assessment we will work
with you to prepare a Support / Action Plan, which means the
family have their say about what support is delivered to whom
and when, providing personalised support for individual
family members. Our Think Family approach can help the
whole family secure better outcomes for each individual as
well as for the family as a whole.
With the right support in place for you and your family, you
can enjoy a more fulfilling life and be better equipped to
achieve your goals.
To request a whole family assessment call us now on
020 8795 6240.
2
C A R E R S’ F O R U M
The Carers’ Forum which took place on 28th March 2014 was
well attended by 36 carers. Our guest speakers were Helen
Duncan Turnbull (Head of Support, Planning and Review
within Adult /Social Services) who described the process
of Carer’s Assessment, and Claire Small (NHS Brent Clinical
Commissioning Group) who introduced the New Integrated
Health Care plans.
Carers Assessments
Helen’s presentation highlighted the following points:
ww Carers who provide substantial care on a regular basis are
entitled to a Carer’s Assessment.
ww A Carer’s Assessment can take place in the home, the Civic
Centre or an agreed location.
ww Carers have a choice of completing the form on their own or with
the assistance of a social worker or Brent Carers’ Centre staff.
ww Carers’ Assessments can be undertaken annually or when
there is a change in your circumstances.
ww You do not need the dependent’s permission to be entitled to
a Carer’s Assessment.
ww If a carer meets the criteria of substantial care they may be
entitled to support from Brent Social Services.
ww Carers may receive up to £300 respite grant per year, which is
not means tested.
ww The respite grant is not issued annually; you need to request it.
New Integrated Health Care Plans
Claire’s presentation highlighted the following points:
ww Brent Social Services & NHS Brent Clinical Commissioning
Group will be pooling their resources to deliver a new
integrated approach to health care in Brent.
ww The approach is designed to reduce duplication and
streamline services in the borough to provide a seamless
approach to support.
ww It is proposed that there will be a single point of contact for
each individual to the range of services
and support in the borough.
Some concerns were by carers who care for someone with a
mental health condition regarding Care Plan Managers. Care
Plan Managers are currently the single point of contact for
those carers. Carers explained that problems have arisen as
the Care Plan Managers did not understand the needs of the
carers they were representing. It was suggested that this issue
should be reviewed first before rolling out a single point of
contact for individuals.
The next Carers’ Forums are on...
Date:
Venue: Theme:
Thursday 26th June 5pm – 7pm
Patidar House, 22 London Road HA9 7EX
Learning Disability Provision
Support available and transitions
Mental Health
Care Planning and Carers’ Roles
Date:
Friday 26th September 2014 10am – 12 noon
Venue: Patidar House, 22 London Road HA9 7EX
Theme: TBC
Refreshments available. Please call us to confirm your
attendance so we can plan catering for refreshments.
A Carer’s Profile Staney Rodrigues
Staney Rodrigues is the main carer for his son, Roshan.
Roshan is 21 years old and has Down ’s Syndrome. Staney
has been his main carer for eight years. Staney ensures
that Roshan’s life has routine and that his needs are met.
He gets him up in the morning, makes sure he has a wash, sets
his clothes out for him and checks he has everything he needs
for his college course – Roshan attends supported life skills
classes at the College of North West London. Roshan does
not understand the world around him and gets anxious and
worried. Staney accompanies him and supports him. “Roshan
gets bored easily so I try and take him out. He loves going to
the market and especially enjoys looking at the fish shop.”
The Rodrigues’ family life has been turned upside down as they
sought the best quality of life for their son. “I had a successful
business in Oman, but the attitude to disabled children there
is heart-breaking. Oman society does not see any value in
children with learning disabilities, they are seen as worse than
useless. Seeing other people’s attitude towards my son was like
torture to me. Another family who also had a child with Down’s
Syndrome around the same time as we did also felt they had no
choice but to leave Oman. They went to America.”
The Rodrigues family moved to the UK in 2006 and used their
savings in search of a better life here. Staney could not work
as he was now caring for his son full-time. His wife left a job
in Oman where she was PA to a director at a hospital, but she
could only find work here as a paid care worker. The family
have struggled financially. One of the worst times was when
Roshan didn’t have a Freedom Pass and it was very difficult
finding the money for his bus fare with no money coming in.
Staney went to Brent Council but felt that they didn’t care,
which he found very upsetting. However Roshan was assigned
a social worker who referred the family to Brent Carers’ Centre.
Brent Carers’ Centre helped Staney fill out a Carer’s Allowance
application which was successful. The extra income is an
immense relief. They also identified that Staney may be
entitled to Income Support and Roshan may be entitled to
Employment Support Allowance (ESA), and have since helped
Staney fill out the ESA application form as well.
Staney strongly feels that carers’ voices should be heard and
acted on. He feels that London Transport staff should be
given more training about how to help people with special
needs using public transport, following an incident when
Roshan’s travel pass wouldn’t register on a Bus’ Reader and he
was made to get off and had to walk 3km. Staney thinks that
London Transport staff should have the discretion to allow
people with special needs to stay on the bus / train when
something goes wrong as this is safer for them.
Staney’s advice to a new carer is:
“
Go to Brent Carers’ Centre and take
advice. They will guide and support you
through a very complicated system.
”
If you would like to be featured in our Carers Profile please
contact us on 020 8795 6240 or [email protected]
3
BRENT CARERS NEWS
BCC Outreach Advice Surgeries
The Gentlemen’s Club
We are pleased to announce that we launched 4 new Carers
Advice Clinics across the borough in addition to the evening
clinic on a Wednesday at our offices.
Are you a male carer?
We would like to invite you to lunch to meet other male carers,
relax, have a chat and spend a little quality time just for you.
Date, time and venue to be confirmed, perhaps you might
suggest somewhere!
Interested, then call us on 020 8795 6240
AddAction 97 Cobbold Road, NW10
Day | 1st Wednesday every month
Time | 2-4pm
Contact | 020 8459 9510 to book appointments
John Billam Resource Centre Woodcock Hill, Kenton HA3
Day | Last Monday of every month
Time | 1pm – 3.30pm
Contact | 020 8795 6240 Appointments or drop in available
Wembley Library Civic Centre, Engineers Way, Wembley HAO
Day | 4th Tuesday of every month
Time | 10am-12pm
Contact | 020 8937 3559 to book appointments
Harlesden Library Park Parade, Harlesden NW10
Day | Wednesday 28th May 2014 further dates TBC
Time | 10am-12pm
Contact | 020 8795 6240 drop in only
Wembley Centre For Health & Care
116 Chaplin Road, Wembley HAO 4UZ
Day | Every Wednesday
Time | 5-8pm
Contact | 020 8795 6240 appointments only
Wembley Centre For Health & Care
116 Chaplin Road, Wembley HAO 4UZ
Day | Last Saturday of each month
Time | 12-8pm
Contact | 020 8795 6240 appointments only
We are still looking for locations in NW6, NW2 and NW10, so if
you know of somewhere that could accommodate an advice
clinic and is easily accessible to the public, please let us know.
New Drop in Sessions at BCC
To improve the way in which we support carers, and manage
our work in supporting carers, will be introducing two drop in
sessions every week.
New Tai Chi Classes
Tai Chi is a form of martial arts training that is slow, graceful,
gentle and tranquil. The pace is ideal for everyone and it is an
excellent way to improve your health and wellbeing.
Tai Chi will help to:
ww Develop skills for self-defense
ww Foster self-awareness and confidence
ww Increase energy levels
ww Maintain or increase flexibility, strength and vitality
ww Improve posture, coordination and balance
ww Develop the ability to relax and let go of tension
ww Develop inner stillness and calm
ww Help deal with stress
Starting Saturday 28th June 2014 11am – 12 noon
Each class will cost just £2 per person, (payment terms 4
weeks in advance). Places are limited so book now to secure
your place call 020 8795 6240 – Check out our free taster
session during Carers Week Quest.
Volunteering Opportunities with BCC
Brent Carers’ Centre offers a wide range of volunteering
opportunities for Carers. Volunteers are a valuable
resource in the delivery of Brent Carers’ Centre services.
Anyone can volunteer. It doesn’t matter what your skills, experience or background are, or how much time you have to give.
Even if you only have a couple of hours a week to spare, we’ll
have something to suit you, for as long as you are available.
In return you get the satisfaction of time and effort well spent
doing something worthwhile. In addition, volunteering can be
a great way to: meet new people learn new skills gain useful
experience. It should also be enjoyable.
As a volunteer you will receive:
ww Payment of out-of pocket expenses (e.g. travel etc.)
ww Tuesday mornings: 10am – 12 noon
ww Thursday afternoons: 1pm – 3pm
ww A clear idea or written outline of the role undertaking
All other times will be by appointments. Please be advised
that if you drop in outside of these times you may not be seen,
however we will arrange a convenient appointment time for
you. Please call in advance to arrange an appointment
time, if you are unable to attend a drop in session.
We are currently seeking volunteers for the following roles:
ww Appropriate training and support.
qq Massage & Reflexology Therapists for Brent Carers’
Relaxation Clinic
qq Office Administration
qq Trained Counsellors / Psychotherapists
qq Carers’ Activity Support Workers
qq Social Media Communications
If you are interested in volunteering with Brent Carers’ Centre,
please call to request an application form on 020 8795 6240.
4
We Have Been Listening...
Brent Carers’ Centre has been holding numerous
consultation meetings and Carers’ Forums in a bid to hear
your concerns, frustrations and identify your needs.
What we have heard from you is that you are tired of being
asked the same questions year in year out and not seeing any
improvements. With the purse strings tightening and the
number of carers increasing each year, each with a range of
complex needs, we realise that providing the required range
of adequate support and resources is going to be a challenge.
We have been able to act on some of the suggestions given to
us and thought you would be interested in hearing about the
latest developments in response to your requests.
Your views and opinions are really important to us. Whilst
we cannot promise that we can always take up or respond
to every view and comment made to us, we can promise
that we will listen and wherever practically possible, we
will endeavour to adopt, modify or implement new ideas
and suggestions from carers that will be of benefit to carers
in Brent. We will also liaise with and communicate with
Brent Social Services, NHS Brent CCG and any other key
stakeholder in our bid to continually improve the range of
services and support available to carers in Brent. We hope
you can see the efforts we have been making in listening
and responding to your views and suggestions.
Questions Carers asked and our response
Q You would like more social activities and day trips for time
out respite & socialising.
We have now developed a quarterly programme of activities
and day trips for carers, with something taking place every
month. Your suggestions and ideas are welcomed and will
where possible be incorporated into the programme.
Q Why have the Mental Health Support Groups ended? They
were really helpful and very much needed.
We have reintroduced Mental Health Support Groups in
Wembley and Willesden facilitated by Brent Mind: see page 6.
Q You have asked for more training to improve your
knowledge and skills in your caring roles.
We have identified partners who specialise in a range of
training for carers and have put together a programme based
on your needs and requests.
Q You would like Brent Carers to set up a Credit Union for
Carers so that they can save and access cash when needed.
Brent Carers’ Centre is unable to provide a financial regulated
service such as a Credit Union. However we have identified a
Credit Union available in Brent which carers can join: please
see page 11.
Q You need access to more respite grants so you can take
time out when things get too difficult or stressful.
We have worked on identifying more respite grants for carers
and have been assisting more and more carers in accessing
respite grant funding.
Q Brent Carers’ Centre should have a counselling service so
that we can access emotional support when we need it.
We have been able to secure additional funding to launch a
Carers’ Counselling Service, particularly for Carers who care
for someone with mental health condition, but available to all
carers: see page 12 for details.
Q Carers who care for someone with a mental health
condition endure costly travel expenses as they support
their dependents to numerous medical appointments.
Reimbursement of travel expenses would be helpful.
We have negotiated with Brent Council and have succeeded in
securing a small grant to help cover the cost of travel expenses
for carers. Please turn to page 12 for further details.
Q You would like more opportunities for volunteering and
support into employment.
We have reviewed and improved our Volunteers Programme,
which will now be supported by a designated worker. We have
also developed partnerships with employment and career
advice agencies to support carers into employment.
Q Why don’t you have a support group for Carers who care
for someone with a learning disability, we think one is
needed.
On 24th June 2014 we will be launching a new Carers’ Support
Group for carers of someone with a learning disability: details
on page 6.
First Aid Training Day
On 21st March, Brent Carers’ Centre held a Basic First Aid
course at the Wembley Centre for Health and Care.
The carers who attended learnt basic first aid skills and how
to respond to emergencies. They gained an understanding of
what to do if someone is unconscious and practised the CPR
technique. They were taught how to treat burns and cuts, and
to identify symptoms of a stroke and many other emergency
situations.
Carers gained a 3 year certificate as a qualified basic First
Aider, but most importantly knowledge of what to do if an
emergency arises in their caring role.
The next course will be held in June, with future courses
later in the year. Once again, places are limited so please call
quickly to book a place.
Raksha Hirani, a carer who attended, said,
“
I really enjoyed the course and found it very
knowledgable. It was very helpful in my caring
role.
”
5
S U P P O RT G R O U P S
New Learning Disability Carers’
Support Group
Brent Carers’ Centre will be
launching a new Carers Support
Group for Carers who care for someone with a learning
disability. This Support Group will be facilitated by Anne
Cover of Afasic | Voice for life
The group will provide opportunities for carers to:
ww Participate in peer support from other carers
ww Share information advice and caring tips
ww Hear about training and volunteering opportunities
ww Receive new and updates on learning disability
resources and information
Meetings will be held in the Willesden Centre for Health &
Care on the last Tuesday of each month, starting on Tuesday
24th June 2014, from 10am to12 noon. To confirm your
attendance, please call us on 020 8795 6240.
Anne Cover is a committed volunteer for Afasic and supports
carers who care for children with learning disabilities; we
asked Anne the following questions:
Q What will be the purpose of the Learning Disabilities
Carers Support Group?
My role is to facilitate, and plan and organise the time table for
the support group. I will be responsible for planning the outline
of each session to parents know what to expect when they arrive.
Q What will the Learning Disabilities Carers Support Group offer?
This support group will offer Information, support, befriending, access to training and workshops relevant to carer, we
may also have guest speakers who may give presentations on
a range of issues as identified by the carers attending.
Q What type of carers will attend?
This support group is designed for anyone who looks after
someone with a learning disability, however minimal or severe
the disability may be.
Q What makes a good support group?
The skill of the facilitator is very important, the group needs
someone who can easily engage with the parents, provide an
enjoyable and stimulating support group which encourages
the participation of everyone attending.
Q Why join this support?
You will always get something from each session, learning
something useful each week. It is important to empower
carers to be involved and help shape the support group so
they will feel a part of it. Carers may come for a break from
their chaotic and challenging lives to be amongst people
who understand what they’re going through and able to and
quality time for you too.
If you would like to meet Anne or find out more about the
support available for carers with learning disability dependents,
then come down to the support group on Tuesday 24th June at
10am at the Wembley Centre for Health & Care.
For further details on our other support groups call us on
020 8795 6240 or visit www.brentcarercentre.org.uk
6
Brent Carers’ Support Groups
If you are interested in joining the Wembley Carers’ Support
Group or any other support group we deliver, please contact
us at Brent Carers’ Centre for information on the next sessions.
All groups offer peer support for carers in a relaxed & friendly
environment.
Wembley Carers’ Support Group
Day | Thursday
Frequency | Monthly (2nd Thurs of each month)
Time | 11 am – 1pm
Location | Wembley Centre for Health & Care
Willesden Carers’ Support Group
Day | Friday
Frequency | Monthly (last Friday of each month)
Time | 1pm – 3pm
Location | Willesden Centre for Health & Care
Kenton Carers’ Support Group
Day | Tuesday
Frequency | Monthly (1st Tues of each month)
Time | 2pm – 3.30pm
Location | Kenton Methodist Church Hall
Sudbury Dementia Carers’ Support Group
Day | Wednesday
Frequency | Fortnightly
Time | 11am – 1pm
Location | Harrow Road, Wembley
For carers who care for someone with dementia
Wembley Dementia Carers’ Support Group
Day | Monday
Frequency | Fortnightly
Time | 11am – 1pm
Location | Carlton Ave East, Wembley
For carers who care for someone with dementia
Willesden Mental Health Carers’ Support Group
Day | Tuesday
Frequency | Monthly (last Tuesday of each month)
Time | 1.30pm – 3.30pm
Location | Willesden Centre for Health & Care
For carers who care for someone with a mental health
condition.
Wembley Mental Health Carers’ Support Group
Day | Wednesday
Frequency | Monthly 3rd Wednesday of each month
Time | 6pm – 7.30pm
Location | Wembley Centre for Health & Care
For carers who care for someone with a mental health
condition, including dementia.
COMMUNITY NEWS
Affordable Holidays for Carers
Carer Holidays are designed for carers and their families;
they recognise that carers need to take a short break from
time to time. You might decide to take a break from caring
with family or friends, and have a much-needed rest and a
few days off. Or you might decide to take the person you
care for on holiday with you to enjoy the break together.
To be eligible for a holiday you must be a carer providing
unpaid support to a family member or friend who could not
manage without you.
The Accommodation
They have 2 and 3 bedroom caravans which sleep
either 4 or 6 people.
The 2 bedroom caravans are wheel chair accessible. They
feature a ramp for access, wide entrance and passage,
flat sliding doors, bathroom grab handles, low threshold
disabled shower with seat and a patient helper (support
to pull yourself up on).
There must be at least one carer per booking. To find out
more about Carer Holidays and their current prices call
0117 965 2365 or email: [email protected]
www.carersholidays.org.uk
Brent Health Partners Forum
New Accident Prevention Handy
Person Service by Elders’ Voice
This is a new service in the borough to help keep
vulnerable people safe and secure in their homes.
The service will provide assistance to people who are:
Older...
ww With a mental health condition
ww Single homeless people
ww Offenders/ex-offenders
ww With a learning or physical disability
ww With a sensory impairment
To be eligible for the service you must be aged 18 and over,
satisfy the local Fair Access to Care Services (FACS) criteria and/
or be in receipt of benefits, and be assessed as requiring an
Accident Prevention Handyperson Service.
The service will carry out basic repairs, improvements and adaptations such as electrical, carpentry and plumbing jobs. From
changing a light bulb to fitting locks or securing flooring etc.
All clients will have to pay for any materials used. Labour is
free if you are on benefits; if you are not on benefits the labour
charges are subsidised.
If you think you are in need of the service, please contact
the Accident Prevention Co-ordinator – Louise Mackenzie
on 020 8206 7506
InLondon Counselling
- a new concept in counselling!
A low cost service in North West London providing one to
one counselling at affordable rates. We accept referrals
from individuals, health and social services.
All counsellors are highly trained, experienced and supervised
in line with the codes of practice of the British Association for
Counselling & Psychotherapy (BACP).
We provide
ww Confidential low cost counselling & psychotherapy
Wednesday 11th June 2014 6pm – 8pm
ww Professional and safe codes of practice that adhere to
The British Association for Counselling and Psychotherapy
Registration & Refreshments from 5.15pm
ww Counsellors who are trained, supervised and insured
An opportunity for Carers to be involved, share your ideas
and ask questions on the North West London 5 year Strategic
health plans. The meeting will explore areas such as Health
& Wellbeing, Integrated Care, Primary Care Transformation,
Mental Health Services, Out of Hospital Strategies & more.
ww Daytime and evening sessions from 9am until 8pm daily
Carers and their dependents who have a physical disability are
particularly encouraged to attend. BSL signers, text type and
hearing loops will be available on the day.
Costs: Initial assessment £15; each session thereafter £10 for
unemployed or £25 for employed
Venue: Bridge Park Community Leisure Centre, (Function
Hall) Brentfield, Harrow Road, NW10 0RG
Call: 020 3697 1187
Email: [email protected]
www.inlondoncounselling.org
Willesden Centre for Health & Care, Robson Avenue, NW10 3RY
Service provided by Brent Bereavement Services
RSVP: [email protected] or
call 020 8795 6107 / 6122
ww From 1 month to 1 year’s counselling – 50 mins per session
ww Short waiting list
ww Self-referrals welcome
7
B R E N T C A R E R S’ W E E K Q U E ST
AC T I V I T I E S 9 th - 1 5 th J U N E
During this week Brent
Carers’ Centre and our
partners will also be
participating in a range of
outreach activities in the
community to identify new carers in need of support.
Carers’ Pampering Day
Monday 9th June | 10am – 12.30pm
Manicures, hand massage, make up
and eye brow shaping
at College of North West London, Wembley
Carers’ Week Quest Launch
Monday 2nd June | 11am – 2pm
Guest speakers (lunch available)
at Quality Hotel Wembley
Empire Way, Wembley, Middx, HA9 ONH
Brent Carers’ Centre
'Open Day' Wembley
Thursday 5th June | 11am – 1pm
An info sharing and networking event
with lunch for professionals
at Wembley Centre for Health & Care
116 Chaplin Road, Wembley HA0 4UZ
T U E S DAY
T H U R S DAY
M O N DAY
Due to the limited number of places, if you book an activity
and do not attend without notifying us, you will be relegated
to the bottom of the waiting list when booking future activities
and will only be contacted if places are available.
M O N DAY
Places are limited so please call to book your place on your
chosen event or activities. In order to allow as many carers as
possible to participate in Carers’ Week Quest activities, we may
have to limit the number of activities per carer, so please state
your order of preference when booking.
Self Care & Healing with
Nutrition & Herbs Seminar
Tuesday 10th June | 10am – 1pm
An interactive seminar on the healing
properties of food to stay healthy
M O N DAY
at Bridge Park Complex
Brent Carers’ Centre
'Open Day' Willesden
Monday 9th June | 11am – 1pm
An info sharing and networking event
with lunch for professionals
Buy a Raffle Ticket at any of our
Carer events for a chance to win
£100 Cash • Bottle Champagne
Hamper • Meal for 2 • plus many
more great prizes! Tickets just £1
W E D N E S DAY
at Willesden Centre for Health & Care
Options Day
Wednesday 11th June | 11am – 2pm
Careers, Training, Volunteering and
Employment Fair for Carers
LEAP • Age UK Brent • Life Coaching
Job Centre Plus • Brent Active Citizens • BACES
at Bridge Park Complex
8
Thursday 12th June | 10am – 5pm | £5 pp
Explore the world’s most famous
botanical gardens with breathtaking
landscapes & historic buildings
S AT U R DAY
T H U R S DAY
Day Trip to Kew Gardens
at Kew Gardens
Tai Chi – Taster Session
Saturday 14th June | 11am – 12noon
Improve your heart health, balance,
strength, flexibility and more
at Wembley Centre for Health & Care - Gym
Carers’ Pampering Day
Thursday 12th June | 1.30 – 3.30pm
Manicures, hand massage, make up
and eye brow shaping
S AT U R DAY
T H U R S DAY
Brent Carers’ Summer BBQ
S U N DAY
F R I DAY
Afternoon Tea
at The Grand Sala Room
The Crown Moran Hotel, Cricklewood
Jerk Chicken • Lamb, Beef & Veg Burgers
Fish • Coleslaw • and a range of Summer
Salads etc. Music & Dance too!
at Brent Mencap’s Garden
379-381 High Road, Willesden, NW10 2JR
at College of North West London, Wembley
Friday 13th June | 3 – 5pm
Enjoy a selection of fine teas, handmade
scones with jam and clotted cream in a
luxurious and relaxing setting
Saturday 14th June | 1 – 4pm
Entry Fee: £3 Adult, Young Carers Free
Queens Park Open Gardens
Sunday 15th June | 1pm – 6pm
Ticket only event. More information at
www.qpark.org.uk/open-gardens
atNW6
9
COMMUNITY NEWS
Brent Disability
Information Gateway
Brent Disability
Information Gateway
Empowering Brent people with disabilities aged 18 to 60
to access information and advice.
The first place to look for signposting, information and advice
for Brent people living with a disability, aged between 18 and
60, to access services that support and enhance their life.
BDIG hold fortnightly Information Sessions about topics which
affect you, as well as Focus Groups which are chosen by you.
To check out bdig call 020 8451 5278
email: [email protected] or www.bdig.org.uk
A new app for carers to help you
in your caring role
Jointly is an app developed by
Carers UK that makes
caring for someone
a little easier, less
stressful and a lot more
organised by making
communication and
coordination between
those who share the
care as easy as a text
message! Jointly works
by enabling people to
set up circles of care.
A Jointly circle costs
£2.99. Once you have
purchased it and set up
a Jointly circle, you can
invite as many people as
you want to share in the
care of your loved one.
Jointly has been
designed in consultation with carers and brings together key
features such as group messaging, profile and contacts pages,
task allocation and calendaring and a dedicated medications
list in a single tool.
We’re giving away 50 Jointly apps for FREE!
Brent Carers’ Centre will be giving away 50 Jointly apps
to fifty lucky readers, randomly selected from a draw at
our Carers’ Summer Barbecue on 14th June 2014.
To enter simply call in with your full name, mobile
telephone number and address. (Please note you will
need to have a smart/android phone to use the app.)
10
Brent Mental Health User Group
will be holding an Information
and Participation Day
Getting access to resources to improve your wellbeing –
and improving services…
Thursday 29th May 2014
Patidar House, London Road, Wembley
from 10.30am – 4pm
The aim of the day is to:
Enable people in Brent to get together to identify a whole
range of ways you enjoy spending your time.
Enable you to identify your goals and different ways that you
want to improve your life.
Hear examples of the different creative ways individual using
services in Brent are using self-directed support.
Enable you to identify how you want to use self-directed
support in order to develop your own application.
Free Asian & Caribbean lunch provided.
The New Rainbow Group
Are you a woman aged 50+? Are you feeling isolated and
looking for the company of others who understand?
If so, we would be happy for you to join our friendly Women’s
Group, which meets from 10am – 12.00 each Thursday in
Willesden. We offer free tea and coffee, and a snack when you
arrive. There is also an activity each week such as crafts, art,
discussions, bingo, etc.
This is an independent group run by volunteers. We meet at
Brent Mencap, 379-381 High Road, Willesden, London NW10
2JR. (Near Willesden Bus Garage) A small charge of £3 per
person is required to cover room hire.
Interested? Do come along and try us out.
No referral needed, just call Janet: 07977 457 116
or Ruth: 020 8903 1618
Buy a Raffle Ticket at any of our
Carer events for a chance to win
£100 Cash • Bottle Champagne
Hamper • Meal for 2 • plus many
more great prizes! Tickets just £1
M O N E Y M AT T E R S
Personal Independence Payment
Margaret Champney Fund
Part of the Ogilvie Charities, the Margaret Champney Rest
& Holiday Fund provides funds for rest and recuperative
holidays.
All carers are eligible to apply, particularly those caring for a
severely disabled relative, who needs a break away from the
person they are caring for. Occasionally, grants may be made
to couples or adult family members where one is the primary
carer for the other and they wish to holiday together.
The grant is generally a one-off grant of between £200 and £300.
The grants are not available towards ‘normal’ family holidays.
Personal Independence Payment, commonly known as
PIP, is the new benefit that replaced Disability Living
Allowance (DLA) from April 2013. Anybody over 16 who
wants to apply for DLA now has to apply for PIP. You can
still claim DLA in respect of children under 16 years of age.
PIP is based on an assessment of the individual’s needs rather
than the impairment. Unlike the DLA criteria, PIP assessments
will look at how the claimant’s disability / condition affects
their daily living, looking at their ability to carry out a range of
everyday activities.
As part of the application process most people will be asked
to attend a face-to-face consultation with an independent
health professional, where they will be asked questions about
their circumstances, health condition or disability and how
theses affect their everyday life
The Department of Work and Pensions (DWP) are introducing
PIP in stages over the next few years. From October 2015
existing claimants will be contacted, inviting them to claim
PIP. The DWP will write in plenty of time so there is no need to
contact them now.
If you would like more information or to better understand
PIP telephone us to book your place on our course
‘Understanding Personal Independence Payments’
on Monday 15th September 2014.
Disability Grants
Are you a carer? Do you have a disability? Trying to find
funding for a holiday, equipment, housing needs or days
out may sometimes seems impossible. But there are
organisations and charities that may be able to help.
Disability Grants provides grant information on charities or
trusts, locally or nationally, that could help you find a grant for
yourself, your family or anyone you may be supporting who
has a disability.
Discover what is available in your area by searching the
individual sections. For more information visit
www.disability-grants.org
If you need any more information or help filling out an
application form, telephone us on 020 8795 6240.
Please note as part of the application you will need to provide
a brief summary of your circumstances. This will also include
details of weekly income and expenditure, details of other
agencies being approached for funding, who will care for
the person while the break is being taken and the proposed
holiday venue, date and likely costs.
If you wish to apply please contact Brent Carers Centre on
020 8795 6240, and a member of our team will make an
application on your behalf.
Credit Union – My Community Bank
As a carer, your finances are often
stretched to the limits with little left over
for savings. However a local credit union
could be the answer you are looking for to
help plan for the future.
My Community Bank has grown out of a credit union called
Brent Shrine Credit Union which was first formed in 1979 to
serve people living or working in the London Borough of Brent.
Your eligible deposits with My Community Bank are
protected up to a total of £85,000 by the Financial
Services Compensation Scheme, the UK’s deposit
protection scheme.
My Community Bank is
ww Owned and controlled by its members
ww It has no external shareholders taking profits
ww Attractive savings rates
ww Offer fair and reasonable loans
The loans are designed for those who may struggle to get a
loan from a high street bank, but who still have a fair credit
profile. This means that you may have missed or been late
with recent repayments, moved jobs or home frequently. You
might live with your parents or carry a fairly high level of debt.
If you can afford the repayments they will try and qualify you
for a loan.
If you wish to open an account simply contact My Community
Bank on: 0207 389 0911 (10am - 4pm) or check out their
website at www.mycommunitybank.co.uk
11
H E A LT H M AT T E R S
MONEY MATTERS contd
Travel Costs Reimbursement Fund
Coming Soon – A Carers’
Counselling Service
Brent Carers Centre is setting up a new counselling
provision for Carers in Brent. We will shortly be
appointing a team of experienced counsellors to offer
one to one emotional support to carers. The service is
being launched specifically to support carers who care
for someone with a mental health condition, however
appointments will be available to other carers too!
Brent Carers’ Centre is pleased to launch the Travel
Costs Reimbursement Fund for Carers of Mental Health
Dependents
This is a new fund for carers who care for someone with a
mental health condition. We know that carers who care for
someone with a mental health condition may have a lot of
medical appointments to attend with their dependent, which
can entail significant costs. This fund is designed to alleviate
some of the high travel expenses incurred by carers.
To claim reimbursement of travel expenses you must:
1. Be registered with Brent Carers’ Centre as a Carer
of someone with a mental health condition, such as
clinical depression, bi-polar, dementia etc.
Our Carers’ Counselling Service will provide a confidential
space for you to talk about any struggles or challenges,
overwhelming experiences, setbacks or difficulties you are
encountering in your caring role as well as other issues. With
counselling you can be supported to understand any conflicts
you may have and explore whatever options, choices, or
personal goals you may have. Counselling can offer different
perspectives, feedback or guidance, and opportunities to
develop a greater understanding of who you are and to make
sense of your life. Counselling looks in depth not only at the
symptoms, but also at your core issues, the causes, and what
these might mean for you.
Some of the issues counselling can help you with:
ww Adjusting to being a Carer
ww Anger
ww Bereavement
ww Changes & transitions
2. Provide written proof on letterhead for each of your
medical appointments for your dependent.
ww The challenges of caring for someone with a mental
health condition
3. Provide original receipts of travel expenses.
ww Confidence & self esteem
Travel expenses will be administered on a monthly basis. Each
carer can claim up to £10 per trip maximum and up to 10 trips
per annum, subject to availability of funds. Payments will be
allocated on a first come first served basis.
ww Control issues
To claim reimbursement of travel expenses, call our office on
020 8795 6240 and ask for a Mental Health Travel Expenses
Claim form.
ww Coping with change, moving on, feeling empty
ww Depression
ww Difficult or overwhelming feelings emotional
repression
ww Guilt or resentment of your loved ones
ww Isolation or loneliness
ww Relationships
ww Stress
Buy a Raffle Ticket at any of our
Carer events for a chance to win
£100 Cash • Bottle Champagne
Hamper • Meal for 2 • plus many
more great prizes! Tickets just £1
12
This list is not exhaustive... and our counsellors will work with
a wide range of issues. Counselling can help you develop the
necessary strategies to work through problems. Our Carers’
Counselling Service is designed to enhance the emotional
well-being of carers, enabling carers to cope better with the
challenges you face.
To find out more about our new counselling service please
call us on 020 8795 6240.
GP’s and Sharing Patient
Information – You Have a choice!
Health Checks
Carers are known to suffer ill health that is directly
linked to their caring responsibilities. Physical injuries,
especially back injuries, due to lifting and moving are
common. However, the main health risks come from the
worry, anxiety, lack of sleep, exhaustion and depression
that caring may bring. Also, carers often have to fight and
battle for the support they get. All this can lead to high
blood pressure and stress related illness.
It is important that you visit your doctor regularly, and that
you and your doctor have a clear picture of your health. It
is also important that your GP knows you are a carer and
understands the impact of caring on your health.
You may have already heard that GP’s and NHS
organisations are planning to share information about the
care you have received as a patient with those who plan
health and social care services, as well as with approved
researchers and organisations outside the NHS, if this will
benefit patient care.
As a patient, you may receive care and treatment from a
number of places such as your GP practice, hospitals and
community services. By bringing this information together
from all the different places they can compare the care
provided in one area with the care provided in another, so that
they can see what worked best.
They will use information such as your postcode and NHS
number to link your records from these different places. Records
are linked in a secure system so your identity is protected.
Details that could identify you will be removed before
your information is made available to others, such as those
planning NHS services and approved researchers.
It is very important to note that your data will
be uploaded for sharing unless you opt out by
informing your GP.
If you are happy for your information to be shared you do not
need to do anything. There is no form to fill in and nothing to
sign. And you can change your mind at any time.
You may be worried that identifiable data may be misused.
If you do not want information about you to be shared
outside your GP practice, please ask the practice to make
a note of this in your medical record. This note will prevent
your confidential information from being used other than in
special circumstances. Information from other places where
you receive care, such as hospitals and community services,
is collected nationally. You should also let your GP practice
know if you want to prevent the information from those
places being shared.
Some GP practices offer Health Checks for carers. If your
practice is not one of them, you could still benefit from other
health programmes provided by the NHS. Everyone between
the ages of 40 and 74 is invited (once every five years) to have
a health check. It aims to help prevent heart disease, stroke,
diabetes, kidney disease and certain types of dementia. If you
have not had a health check within the last year please ask at
your GP’s surgery.
The NHS offers free Flu Vaccination to carers. It is recognised
that due to caring 24/7, stress and exhaustion, carers’ immune
systems might be weakened. Therefore, free flu vaccination is
one way to maintain a carer’s health.
It is important to have a good open relationship with your
doctor. Tell your GP that you are in a caring role. GP practices
have systems in place to record this information on a Carers
Register. This information is beneficial to both you and the
GP practice. For example, a GP practice might use its Carers
Register to invite carers for a flu vaccination or a health check.
On the other hand, carers know the people that they care for
better than anyone else. This knowledge can be extremely
useful in planning patient care, and also in identifying
problems that may require intervention.
Staying healthy is important for everyone, but especially
important for carers. If you feel that your caring
responsibilities are starting to have a negative impact on your
health, seek help. You might benefit from extra support with
caring tasks, respite service, counselling, training or emotional
support.
Brent Carers’ Centre has a draft letter template Carers may
use to opt out of sharing your data. If you would like to use it,
please call or email us to request a copy.
There is an information line open Monday to Friday 8am –
8pm and on Saturdays from 9am – 3pm Call 0300 456 3531.
A text phone service is also available on 020 8742 8620.
Braille leaflets are available by calling 0300 456 3531.
13
S U P P O RT AC TYO
I VU
I TNI EGS C A R E R S
Benefits for Young People
A Young Carers profile
There is a whole range of benefits which young people can
claim but are unaware of their entitlements.
Did you know?
Depending on your situation, you may be entitled to
claim Job Seekers Allowance, Income Support, Housing or
Council Tax Benefit.
If you are between the ages of 16-19 years old and estranged
from your family or parents, you could be entitled to income
support if you are in full time education.
In addition to this if you have a successful claim for income
support then you will be eligible to receive a full bursary.
At the age of 16 you could be entitled to Carers Allowance
if you care for someone who receives Disability Living
Allowance, Attendance Allowance or Personal Independence
Payments and not in education for more than 12 hours.
To find out more about benefit entitlement for young carers,
call our Young Carers Support Team on 020 8795 6240
Young Carers go Horse Riding
On 11th April our staff took a group of young carers horse
riding. They learnt how to look after, feed and groom horses,
and spent the afternoon learning to ride them. It was a new
experience for all the young carers who attended, which they
all thoroughly enjoyed.
Preety is an 18 year old teenager who has been a young
carer for 11 years. I became a carer from the age of seven
and caring my brother who is 11 and has several medical
conditions as well as a learning disability. I spend a lot of
time advocating for my brother and interpreting for my
mum, who speaks very little English.
Each week I attend school, but I have the added worry that
if the transport that takes my brother to school, does not
come on time then I have to make calls and communicate on
his behalf. I need to be organised for myself and my brother
because he may need to go on a school trip and I need to
support my mum to ensure all his needs met.
Because my brother also has medical appointments, I have
to attend to support my mum, which means that I may miss
school and have to catch up on my school work and homework.
It has been difficult to switch off and be a normal teenager as
I have the responsibilities that other young people of my age
do not have. It’s also difficult to trust other young people and
open up about the problems I have to cope with and face.
The role as a carer will always impact upon my life as I have to
make my decisions with my brother and mum in mind at all
times. An example of this is I cannot board away from home
for university, as my mum would struggle to cope without my
support for my brother.
The support I have received from Brent carers, is meeting
up with other young carers, having day trips out, attending
activities, and going to support groups. I may even be lucky
enough to receive a grant towards driving lessons.
Brent young carers learning how to groom horses
I have found Brent carers so helpful to me, as they are able
to give advice a guidance, and I have found this to be a
wonderful outlet, to have time for me.
My advice for other young carers “
is you are not alone.
”
I think the support already on offer for Carers and young
carers is already very good, for example Brent Carers are
providing a day trip to St Leonards at the end of May and as
a family we are all able to attend, including my brother this
will be a really nice day out, that all of us can treasure. Brent
carers is very important because we get to find out what is
out there and offer for the carer and the young carers. I feel at
ease knowing that there is some form of support out there for
people like myself. (Names have been changed for anonymity)
14
S U P P O RTS AC
T I E AC
S TIVITIES
U PTPI VOIRT
Carers’ Music Group
Yoga for Carers
Day | Tuesday
Frequency | Fortnightly
Time | 1pm – 2.30pm
Location | Willesden, NW10
Phone us on 020 8795 6240 to make your appointment.
Absolute beginners welcome. You too can play tunes and
read music. We have recorders to lend but you are welcome to
bring any instruments you wish: clarinet, banjo, guitar, violin…
Day | Thursday
Frequency | Weekly
Time | 11.30 am – 1pm
Location | Stonebridge NW10
No previous experience required
Wear comfortable clothing, be ready to work in bare feet;
Taught by a former carer who knows the benefits of yoga,
especially in reducing stress
Carers’ Book Club
Relaxation Therapies for Carers
Day | Tuesday
Frequency | Monthly (2nd Tue)
Time | 11am – 12.30pm
Location | Wembley Central
Phone us on 020 8795 6240 to make your appointment.
Do you love reading? Love talking about books?
Then come along to Brent Carers’ Book Club. Its a fun, friendly
and informal place to meet other carers and talk about books
and reading.
Day | Thursday
Frequency | Weekly
Time | 1pm – 5pm (individual 45min sessions)
Location | Wembley Central
Fee | £2.00 per person
Phone us on 020 8795 6240 to make your appointment.
Massage, Indian Head Massage and Reflexology are currently
available. We are always looking for more volunteers to ease
the strains of caring.
If you would like to join us or would like more information, please contact Brent Carers’ Centre 020 8795 6240.
USEFUL NUMBERS
Brent Mind
020 7604 5177
Brent Out of hours Social Services
020 8937 5250
Brent Samaritans
020 8961 6181
Carers UK
0808 808 7777
Citizens’ Advice Bureau (Brent)
0845 050 5250
Crossroads Care West London
020 8728 7000
Culture Dementia UK
0800 014 8682
Debt Advice Foundation
0800 043 4050
Addaction
020 8459 9510
Age UK Brent
020 8965 7711
Asian People with Disabilities Alliance
020 8459 1030
Asian Women’s Resource Centre
020 8451 3822
Brent African & Caribbean Disabled
People’s Association
020 8963 1731
Brent Bereavement Service
020 8459 6818
Elders’ Voice
020 8968 8170
Brent Council – Customer Services
020 8937 4300
Jewish Care
020 8922 2000
Brent Community Law Centre
020 8451 1122
NHS
111
Brent Indian Association
020 8903 3019
NHS Direct
0845 46 47
Brent Irish Advisory Service
020 8459 6655
1Voice Parent Group
020 3556 0983
Brent Mencap
020 8451 5278
The Junction Drug & Alcohol Service
020 8961 7007
FEEDBACK | COMMENTS | COMPLAINTS
If you have attended an event or use our service and would
like to give feedback anonymously you can do so online, just
select the relevant address and type the address to complete
an evaluation form, it takes only a few minutes:
If you have a comment, compliment or complaint about any
of our services, then please contact Anne-Marie Morris
by email: [email protected]
or call 020 8795 6240
Young Carer Services www.surveymonkey.com/s/BrentYCServices
Young Carer Activitieswww.surveymonkey.com/s/BrentYCActivities
Adults Carers Serviceswww.surveymonkey.com/s/BrentCarerServices
Adult Carer Activitieswww.surveymonkey.com/s/BrentCarersActivities
15
C A R E R S’ AC T I V I T I E S
YOUNG CARERS’ ACTIVITIES
Month
June 2014
July 2014
August 2014
September
2014
CARERS’ TRAINING & ACTIVITIES
Month
Date & Time
Details
Location
Saturday 21st
2pm
Theatre “Thriller”
The Lyric Theatre
24th-25th
Age 16-25 only
Further education, careers,
apprenticeships – Overnight Break.
University of Nottingham
Monday 28th
10.45am - 2pm
Basic First Aid Training
Willesden Centre for Health & Care
Robson Avenue, Willesden NW10
Thursday 31st
9am – 6pm
Day Trip to Bournemouth Seaside
Meeting Point: Craven Park, Harlesden
Tuesday 12th
Narrow Boat Trip
TBC
Thursday 21st
Cinema Trip
Royal Leisure Park
Western Avenue, Park Royal, W3 0PA
Saturday 20th
1-3pm
Young Carers’ Forum & Lunch
Wembley Centre for Health & Care
116 Chaplin Road, Wembley HA0 4UZ
TBC
Bowling
Royal Leisure Park
Western Avenue, Park Royal, W3 0PA
Date & Time
Details
Location
Carers Week: A week full of activities
events to raise awareness & identify
new and hidden carers. See Pages 8 & 9
Carbs & Fats – Follow Up on Diabetes
Awareness Session for Carers
Monks Park Primary Care Centre
Harrow Road, Wembley, HA9 6JE
Friday 11th
11am – 1pm
Back to Work workshop for carers.
Wembley Centre for Health & Care
116 Chaplin Road, Wembley HA0 4UZ
Thursday 31st
Day Trip to Bournemouth Seaside
Bournemouth
Friday 8th
9.45am-1pm
Basic 1st Aid
Wembley Centre for Health & Care
116 Chaplin Road, Wembley HA0 4UZ
Thames Cruise with Lunch / Cost £5
Embankment Pier
9-15th
June 2014
Tuesday 1st
10am-12.30pm
July 2014
August 2014
Thursday 14th
11.15am – 2pm
Monday 15th Understanding the new Personal
9.30am–1.30pm Independent Payments
September 2014
Friday (TBC)
Thursday 25th
Wembley Centre for Health & Care
116 Chaplin Road, Wembley HA0 4UZ
Social Media for Carers
Print Unlimited Queens Parade
Willesden Green
Day Trip to the City of Bath
Bath
Places for all the above are limited so will be offered on a first come first served basis.
To confirm your attendance at any one of our activities, please call us on 020 8795 6240
Help us reduce our carbon footprint
and save money
Brent Carers’ Centre
Wembley Centre for Health & Care
116 Chaplin Road, Wembley, Middlesex HA0 4UZ
With limited funding available we are committed to looking
at ways to save costs where we can, reducing the use of
paper to save trees as well reducing our carbon footprint.
Tel: 020 8795 6240 Fax: 020 8795 6250
Email: [email protected]
Website: www.brentcarerscentre.org.uk
You can help too by opting to receiving our newsletter by
email, rather than by post. To do so, please call or email us and
request that our newsletter is sent to you by email.
Opening Times:
Mon to Fri: 9.00am – 5.30pm
Wed: 9.00am – 8pm
Last Saturday in every month: 12noon – 4pm
Thanking you in advance for your support and co-operation
16
.com/Brent Carers Centre
.com/Brent Young Carers
.com/Brentcarer
Charity No: 1066691 Limited Co. No: 3354038