Family Firm Types Based on the Professionalization Construct: Exploratory Research Family Business Review 26(1) 81–99 © The Author(s) 2012 Reprints and permissions: sagepub.com/journalsPermissions.nav DOI: 10.1177/0894486512445614 fbr.sagepub.com Julie C. Dekker1, Nadine Lybaert1, Tensie Steijvers1,2, Benoît Depaire1,2, and Roger Mercken1 Abstract This article responds to the calls from the research field to find effective ways to distinguish between different categories of family firms. The authors contribute to this literature by extending and refining previous family firm typologies. To attain this objective, the authors introduce the professionalization construct as basis for distinguishing family firms.As this construct is often approached in an oversimplified, one-dimensional manner, they first conduct an exploratory factor analysis to reveal its multidimensional nature. Based on these results, drawn from a representative sample of 532 Belgian family businesses, a cluster analysis facilitates a distinction between different “types” of family firms based on a multidimensional conceptualization of firm professionalization. Keywords family business, professionalization, family firm typology, model-based clustering Introduction The diversity within the group of family businesses has encouraged academics to develop different types of classification schemes in order to deepen the insights into these complex systems. A review of the existing family firm typologies (Basco & Pérez Rodríguez, 2009; Birley, Ng, & Godfrey, 1999; Corbetta, 1995; Davis, 2009; Dyer, 1988, 2006; Gersick, Davis, Hampton, & Lansberg, 1997; Lubatkin, Schulze, Ling, & Dino, 2005; Poza, 2007; Sharma, 2004; Sharma & Nordqvist, 2008; Westhead & Howorth, 2007) has revealed several of their limitations and particularly their general narrow approach of the family firm diversity. With a few exceptions, most of them base family firm differentiation mainly on firm composition, being the amount of family involvement. We believe these differentiations need to be extended. In this article, we contribute to the literature through expanding previous typologies by also looking at how the firm operates and deals with the family and nonfamily involvement. This is done by integrating the concept of family business professionalization. In the narrow definition of this concept, the family business literature has a tendency to equate professionalization solely with the entrance of an external, nonfamily manager (e.g., Bennedsen, Nielsen, Pérez-González, & Wolfenzon, 2007; Klein & Bell, 2007; Lin & Hu, 2007; Zhang & Ma, 2009). This corresponds with several of the composition-based typologies, where the amount of family involvement is the focal point. Yet, what results from this approach is an outdated assumption that family members are inherently nonprofessional managers who must be replaced so that the firm can grow (Hall & Nordqvist, 2008). However, family firms are often reluctant to hire external nonfamily managers, given the focus of many 1 Hasselt University, Diepenbeek, Belgium Research Foundation Flanders, Brussels, Belgium 2 Corresponding Author: Julie C. Dekker, KIZOK Research Center, Hasselt University, Agoralaan, Building D, Diepenbeek 3590, Belgium. Email: [email protected] 82 Family Business Review 26(1) family firm owners to keep control of the firm by also conducting the firm’s management. This attitude can cause different agency costs to occur. These costs can relate not only to problems of altruism and self-control but also to agency costs that can arise due to free riding, ineffective management, nonalignment of interest among family members, nepotism, and distributive injustice, which will urge family firms to professionalize their business in other ways rather than hiring nonfamily managers (GomezMejia, Nuñez-Nickel, & Gutierrez, 2001; Lubatkin et al., 2005; Schulze, Lubatkin, & Dino, 2003; Songini & Gnan, 2009; Van den Berghe & Carchon, 2003). Therefore, professionalization needs to be considered as a broader construct rather than as the entrance of a nonfamily member in order to resolve these different agency problems (Flamholtz & Randle, 2007; Hofer & Charan, 1984). For further theoretical underpinnings for the family business professionalization process, we refer to the work of Moores and Mula (2000), Songini (2006), and YildirimÖktem and Üsdiken (2010). Based on this broader construct of professionalization, the general aim of this study is to develop a novel way to discriminate between different types of family firms based on the professionalization construct. Therefore, as a first research question, we posit the following: Research Question 1: What are the dimensions professionalization consists of within a family firm context? If it is expected to be broader than the nonfamily involvement (Flamholtz & Randle, 2007; Hofer & Charan, 1984), which other dimensions does it comprise? For this end, we use an exploratory research approach to identify the different dimensions, since the literature does not provide any profound scale instruments. A second research question, which then arises, is the following: Research Question 2: Is the construct of professionalization useful to distinguish between family firms?’ The construct must enable us to differentiate between several distinct groups in order to have a contribution. For this, we will use a clustering method to assess whether the dimensions of professionalization will generate different family firm groups. If both research questions are answered successfully, we will be able to achieve the main objective of the study, which is developing a new and profound way of identifying different family business types based on professionalization. By addressing these research questions and attaining the main objective, this study can be another stepping stone toward a comprehensive understanding of the family firm diversity. It also contributes to filling the current knowledge gap in the research field on professionalization. Researchers such as Debicki, Matherne, Kellermanns, and Chrisman (2009) indicate that this concept is in need of some good empirical research as it has not been sufficiently examined up till now. The remainder of this article is structured as follows: first, by highlighting the limitations of the existing family firm typologies, we are able to identify the need for further extension and clarification. Next, we apply the professionalization concept as a basis for enriching existing typologies. The multidimensional nature of professionalization is unraveled in the empirical part of the article where we address Research Question 1. Research Question 2 is discussed in the succeeding empirical analysis, which focuses on discovering different family firms types. The findings are then brought together to achieve the main objective of the study. We provide the reader with a further discussion of our findings, as well as their implications, limitations, and suggestions for future research. Creating a Basis for Discriminating Among Family Firms Existing Family Firm Typologies As in any field of study, variety necessitates a way of classifying the objects of study—to simplify the number of types—which helps researchers explain them and communicate about them (Davis, 2009). As such, authors have repeatedly inquired ways to distinguish among different types of family firms (Basco & Pérez Rodríguez, 2009; Chrisman, Sharma, & Taggar, 2007; Dyer, 2006; Melin & Nordqvist, 2007; Sharma & Nordqvist, 2008). The family business research field has responded to this family business heterogeneity by developing typologies to classify them (e.g., Basco & Pérez Rodríguez, 2009; Birley et al., 1999; Corbetta, 1995; Davis, 2009; Dyer, 1988, 2006; Gersick et al., 1997; Lubatkin et al., 2005; Poza, 2007; Sharma, 2004; Sharma & Nordqvist, 2008; Westhead & Howorth, 2007). Dekker et al. If we scrutinize the existing set of typologies and classification schemes, we find a subgroup that differentiates family firms solely on the amount of family involvement in ownership and/or management (e.g., Birley et al., 1999; Corbetta, 1995; Gersick et al., 1997; Lubatkin et al., 2005; Poza, 2007; Sharma & Nordqvist, 2008; Westhead & Howorth, 2007). Family firms are assigned to the same type due to their similarity in ownership structure, which is then the basis for concluding more or less identical behavior regarding other firm aspects. This oversimplifies the essence of a family business to such an extent that the mere presence of family becomes a representative for all firm behavior, activity, and outcome. One of these mentioned outcomes is financial performance. Yet linking this with a typology based on family involvement is rather dubious given that studies have revealed contradictory results when it comes to the effects of family involvement on firm’s financial performance (Stewart & Hitt, 2012). There are, however, other existing typologies and classification schemes that go beyond firm composition. Dyer (1988), for example, integrates aspects of family business culture. In one of his later works, he uses agency costs, familial liabilities, and familial assets as basis for typologizing family firms (Dyer, 2006). Sharma (2004) also dissociates herself from the traditional disposition by creating a framework for the conceptualization of family firm performance, with reference to both family and business dimensions. The family–business interaction is also used for the holistic framework developed by Basco and Pérez Rodríguez (2009), who build on the family firm classifications of Ward (1987) and Poza (2007). They extend Poza’s idea by suggesting management of a whole integrated system instead of jointly optimizing two systems (i.e., family and business). In line with these latter family firm types—which take into account family systems, family values, or family objectives—we propose a way of differentiating among family firms that goes beyond the mere amount of family involvement in ownership and/or management. A shortcoming of the typologies that mainly focus on ownership and/or management aspects is that they generate a very static presentation on how the family firm “is,” that is, on how the family firm is composed. This makes it impossible for the users of these schemes to discriminate between family firms that do operate differently (e.g., working procedures, controlling mechanisms, decision-making authority, management quality), 83 although they have equal representation of family within ownership and management. Like Miller (1996), we argue that a typology or classification scheme should not be too thin or arbitrary, meaning that it either has too few components or that it fails to show how and why these components interrelate. Such schemes make simplistic distinctions that have few implications (Doty & Glick, 1994). Finally, some of the existing family firm types suffer from overlaps and are not jointly exhaustive (e.g., Corbetta, 1995; Davis, 2009). Yet mutual exclusiveness, internal homogeneousness, and collective exhaustiveness are necessary attributes to qualify as classification systems (Chrisman, Hofer, & Boulton, 1988). When reviewing the existing family firm typology literature, we believe that this research domain is in need of an extended and more profound version of the family involvement–based typologies. When family involvement diminishes, and more and more nonfamily managers start entering the business, family business literature often refers to this phenomenon as the process of professionalization (e.g., Berenbeim, 1990; Chittoor & Das, 2007; Daily & Dalton, 1992). Yet this construct entails much more than just the hiring of nonfamily managers. The identification of its exact content will therefore be addressed in Research Question 1. Through these improvements, this new typology based on professionalization can be complementary to some of the existing typologies that also go beyond firm composition. They tend to have a more profound contribution to the research field as they focus on other aspects such as family business culture (Dyer, 1988), performance on financial/family objectives (Sharma, 2004), or family firm orientation (Basco & Pérez Rodríguez, 2009). Combined they are another step toward the comprehensive understanding of the heterogenic group of family firms. Professionalization of the Family Firm: Defining the Construct Firm professionalization, when it is studied in the general business literature, tends to be understood in an organizational development context. As firms evolve through the organizational life cycle, the complexity of firm operations increases as well as the demand for more sophisticated management and organizational systems. As such, there is a shift toward firm professionalization, which enables the firm to progress to the next level (Flamholtz & Randle, 2007; Gabrielsson, 2007; Gedajlovic, Lubatkin, & Schulze, 2004; Hofer & Charan, 84 1984; Whisler, 1988). Also, through an agency perspective family firms are expected to professionalize when they are confronted with typical agency problems caused by, for example, parental altruism, self-control, free riding, or nepotism. To resolve these agency problems, family firms can adopt agency cost control mechanisms, such as formal governance systems, managerial control systems, and encourage the involvement of nonfamily members in governance and managerial roles, which are all part of the professionalization process. Flamholtz (1986; Flamholtz & Randle 2007), being one of the key authors concerning business professionalization, describes this process through the introduction of several features such as formal planning, regular scheduled meetings, defined responsibilities, performance appraisal systems, formal training, management development, formal governance bodies, and control systems. Even though the construct cannot be captured in one sound definition, researchers do not seem to be hesitative to study (a part of) the phenomenon (e.g., Songini, 2006; Von Nordenflycht, 2010). Stewart and Hitt (2012) recently argued that, even though professionalization lacks a singular meaning in popular or scholarly discourse, the term implicitly or explicitly entails other dimensions, such as formal training, meritocratic values, formalized structures, or independent directors (e.g., Chua, Chrisman, & Bergiel, 2009; Chua, Chrisman, & Sharma, 1999; Tsui-Auch, 2004). When this professionalization construct is applied within the context of family firms, it has an additional unique dimension of hiring external nonfamily managers, which caused most empirical studies on family firm professionalization to solely focus on this particular feature (e.g., Bennedsen et al., 2007; Chittoor & Das, 2007; Gedajlovic et al., 2004; Klein & Bell, 2007; Lin & Hu, 2007; Zhang & Ma, 2009). However, this simplification of the professionalization concept has created a tendency in the literature to equate professional managers with external, nonfamily, nonowner managers, which in turn leads to the outdated assumption that family members are inherently nonprofessional managers who must be replaced for the firm to grow (e.g., Berenbeim, 1990; Bloom & Van Reenen, 2007; Chittoor & Das, 2007; Daily & Dollinger, 1992, 1993; Gulbrandsen, 2005; Levinson, 1971; Schein, 1995). As such, Hall and Nordqvist (2008) caution that professional management and family management are often seen as mutually exclusive. We argue that the inferences about family firm activity are limited Family Business Review 26(1) when the entire process of professionalization is reduced to a binary variable, namely, as something that can “happen overnight” within the firm. As argued earlier in this article, the existing family firm types that are based on the amount of family involvement actually resemble the narrow definition of professionalization. Both link firm behavior to the proportions of family/external involvement. Family firm types that are based on high family involvement correspond to the narrowed definition of nonprofessionalized firms. As externals enter the business, family involvement decreases, shifting the firm to another type, and making them—almost instantly—professional. These family firm types need to be adjusted in accordance with the actual, multidimensional construct of professionalization, as indicated in the general literature (e.g., Flamholtz & Randle, 2007; Hofer & Charan, 1984; Songini, 2006) and more recently also within the family literature (e.g., Hall & Nordqvist, 2008; Stewart & Hitt, 2012). By extensively reviewing various studies regarding the professionalization topic, we attempt to grasp the content of this construct. Multiple features repeatedly return in the professionalization descriptions of the present literature. As such, we ascertain that, when applied to the family business context, the concept of professionalization is not only limited to (a) the entrance of external managers but also encompasses (b) the establishment of effective governance structures such as boards and councils (Flamholtz & Randle, 2007; Songini, 2006; Suáre & Santana-Martín, 2004), (c) the professionalization of the board by the appointment of nonfamily and external board members (Lane, Astrachan, Keyt, & McMillan, 2006; Songini, 2006; Stewart & Hitt, 2012; Whisler, 1988; Yildirim-Öktem & Üsdiken, 2010), (d) a delegation of control and decentralization of authority (Chua et al., 2009; Hofer & Charan, 1984), (e) the establishment of formal financial control mechanisms (Chua et al., 2009; Flamholtz & Randle, 2007; Giovannoni, Maraghini, & Riccaboni, 2011; Perren, Berry, & Partridge, 1998; Sonfield & Lussier, 2009; Songini, 2006), and (f) the establishment of formal human resource control mechanisms (de Kok, Uhlaner, & Thurik, 2006; Dyer, 2006; Flamholtz & Randle, 2007; Kopriva & Bernik, 2009; Tsui-Auch, 2004). In concurrence with other recent studies (e.g., Chua et al., 2009; Sonfield & Lussier, 2009; Songini & Gnan, 2009; Stewart & Hitt, 2012), we thus argue that professionalization, when it is studied within a family business Dekker et al. context, must be considered as a multidimensional construct and entails these previously mentioned features, which are derived from the literature. These features may not be viewed as independent dimensions, as different features can be related and/or constitute one dimension. Therefore, an exploratory factor analysis is needed to uncover the independent dimensions of the professionalization construct, which is also our first research question. Data Collection and Research Methodology The population for this study contains all nonlisted small and medium enterprises (SMEs)1 located in the Flemish Region of Belgium.2 The requirement of a minimum of 10 employees was imposed to exclude the micro-organizations. Considering these criteria, we held a selection frame of 6,556 SMEs, which was drawn from the Bel-First database of Bureau Van Dijk containing a complete list of private companies in Belgium. A structured questionnaire was mailed to these sampled firms in February 2010, and as such, we addressed the entire population that met our criteria. After a three-wave mailing, a total of 890 questionnaires were obtained, which yields a response rate of 13.58%. From this total response set, we selected all family businesses that resulted in a final response group of 532 organizations. The applied definition regards a firm as being a family firm if more than 50% of ordinary voting shares are owned by members of the largest single family group related by blood or marriage (Chrisman, Chua, & Litz, 2004; Chua et al., 1999; Westhead & Howorth, 2007). T test results confirm that there are no significant differences between the early and late respondents, suggesting that the chance for a response bias in the results is very small (Kanuk & Berenson, 1975). In addition, the F value of Levene’s test for equality of variances indicates equal variance in the groups of early and late respondents. Each respondent received a list of survey questions, which are a translation of the discovered professionalization features described in the previous section and investigate the extent of their firm’s professionalization. To answer Research Question 1, related to identifying the different professionalization dimensions, we perform an exploratory factor analysis, that is, a principal component analysis with Varimax rotation. To answer 85 Research Question 2, that is, whether the professionalization construct is useful to distinguish between family firms, we need to search for distinct and mutually exclusive groups of family firms with reference to the different professionalization dimensions. Therefore, we conduct a model-based clustering technique, that is, latent class clustering. Identifying Different Dimensions of Professionalization: A Factor Analysis Measuring Professionalization Data related to professionalization is collected by means of survey questions designed to measure this concept in its different facets as the review of the extant literature reveals no existing scales. Regarding the exploratory approach of this study, the developed variables are based on professionalization characteristics discussed in previous studies (e.g., Chua et al., 2009; Dyer, 2006; Flamholtz & Randle, 2007; Hall & Nordqvist, 2008; Songini, 2006; Yildirim-Öktem & Üsdiken, 2010). Through each variable, we intend to assess a different feature of professionalization as they are described in the relevant literature. Since the presence of nonfamily managers is virtually always related to the professionalization level of the family business, we included variables to assess the amount of nonfamily involvement within the management team and board of directors, as well as the amount of external board members. By these means, we intend to assess the professionalization of the management team (Chittoor & Das, 2007; Sonfield & Lussier, 2009) and board professionalization (Lane et al., 2006; Songini, 2006; Stewart & Hitt, 2012; Whisler, 1988; YildirimÖktem & Üsdiken, 2010). Further questions included measurements to evaluate delegation of control and an increasing decentralization of authority around the (family) owner as part of the professionalization process (Chua et al., 2009; Gulbrandsen, 2005; Hofer & Charan, 1984). Finally, numerous authors have asserted that professionalization of the family business is related to the diffusion of formal controlling systems throughout the company. Questions were integrated based on the work of Daily and Dollinger (1993), Flamholtz and Randle (2007), Giovannoni et al. (2011), Pérez de Lema and Duréndez (2007), and Songini (2006) to assess different financial control systems such as budgeting, planning, 86 and performance evaluation. Besides these financial control systems, authors such as de Kok et al. (2006), Dyer (2006), Kopriva and Bernik (2009), and Kotey and Folker (2007) recently started dwelling on the importance of personnel controls, especially within a family business context where problems relating to familial altruism or nepotism are not uncommon (Kellermanns & Eddleston, 2004). These problems can cause performance evaluation of family members to be colored (Schulze, Lubatkin, Dino, & Buchholtz, 2001), or maintaining a set of irrelevant criteria during selection and evaluation (Dyer, 2006). Therefore, we also included questions to assess the use of control systems related to personnel, such as formal recruitment, training, evaluation, and reward systems. An overview of these different items is presented in a table later. These variables are measured on either the presence or absence of a certain feature (e.g., presence of incentive payment system) or on interval level (e.g., number of family members on the board of directors). The final survey instrument was created by five academic researchers. The questionnaire was then tested during a pilot exercise by 8 academic experts and 10 family business CEOs to gain their views on the clarity and focus of the questions.3 Exploratory Factor Analysis To uncover different underlying dimensions of the professionalization construct, an exploratory factor analysis is performed, more specifically, principal component analysis (PCA). The quality and appropriateness of the data set for conducting a PCA is evaluated by assessing the degree of interrelatedness (Hair, Black, Badin, Anderson, & Ronald, 2006). The Bartlett test of sphericity ( 2 = 2842.643; significance level = .000) and the Kaiser–Meyer–Olkin measure of sampling adequacy (.805) both indicate that the data matrix has sufficient correlations to justify the application of a PCA. As such, we can expect that the factor analysis will yield distinct and reliable factors (Field, 2009). Based on an orthogonal factor rotation,4 the PCA generates a five-factor model, which accounts for 55.67% of the total variance. By conducting an orthogonal rotation (Varimax), the factor solution will result in noncorrelating factors. The number of factors is determined based on the latent root criterion, which considers only factors with a latent root or eigenvalue greater than 1 as being significant. For the interpretation of the factor solution Family Business Review 26(1) presented in Table 1, variables are considered as belonging to a specific factor when their factor loadings are .50.5 Through the factor analysis, highly correlated variables are grouped together and new composite measures are created to represent these variable groups. As Table 1 indicates, five factors were obtained with regard to the professionalization concept. Significant factor loadings are shown in boldface. Cronbach’s alpha coefficient gives an indication of the internal consistency, which has a general threshold value of .6 for exploratory factor analysis (Hair et al., 2006). For social science data, it is argued that a value of .5 can be acceptable (Kline, 1999). Each factor is labeled in accordance with the variables of which it comprises. Thus, the final retained factors are labeled Financial Control Systems (F1), Nonfamily Involvement in Governance Systems (F2), Human Resource Control Systems (F3), Decentralization of Authority (F4), and Top-Level Activeness (F5). For the validation of the factor solution, we assessed the robustness of the solution across the sample by randomly splitting the sample into two subsets and estimating the factor model for each subset to test for comparability (Field, 2009; Hair et al., 2006). The Varimax rotation solutions for the split samples are highly comparable both in terms of factors retained and the allocation of variables to the factors. The results of the exploratory factor analysis thus seem to indicate that the professionalization construct entails five different dimensions. This implies that family firms can increase their professionalization level by adjusting one or more of these individual dimensions. Based on the factoring results, we can answer our first research question, that is, the identification of the different dimensions of professionalization within a family business context. From a theoretical point of view, this five-dimensional construct might not render itself as a workable tool to use for family firm differentiation. If we would only consider high and low scores for each of the five dimensions, this would still generate more than 32 different types. As such, to answer Research Question 2, that is, whether the construct of professionalization is useful to distinguish among family firms, we need an empirical technique to assess where and in which type a firm is located. For attaining this objective, a modelbased cluster analysis is most suited. Factor scores are computed for each of the five revealed professionalization dimensions, and this for each company in our data Dekker et al. 87 Table 1. Factor Loadings for Varimax Rotated Five-Factor Model. Factor Variable Description Use of budgets Budget evaluation system Formalized financial goals and objectives Firm performance evaluation system Family involvement in board of directors (reversed) External board directors Family involvement in management team (reversed) Nonfamily CEO Formal recruitment system Formal training system Incentive payment system Personnel performance evaluation system Formal scheduled staff meetingsa Delegation of control Centralized individual decision making (reversed) Centralization of authority (reversed) Board activeness Management activeness Cronbach’s alpha Accumulated percentage of variance explained KMO index Barlett’s significance test of sphericity F1 F2 F3 F4 F5 .870 .842 .642 .553 .040 .041 .319 .238 .109 .046 .051 .355 .416 .104 .167 −.018 .063 .250 .78 25.00 0.805 0.000 .098 .065 .151 .119 .816 .738 .625 .623 .000 .050 .152 .003 .131 .057 .031 .116 .090 .027 .65 33.97 .074 .082 .336 .051 .174 .070 .233 −.098 .655 .622 .532 .503 .459 .065 −.033 .307 −.027 .221 .62 42.04 .003 .028 .116 .134 −.003 .002 .243 .134 .081 −.070 .101 .268 .218 .813 .681 .584 .083 .144 .57 49.11 .036 .032 .093 .142 .192 .273 −.192 −.287 .073 .134 −.100 .031 .162 .017 .223 −.007 .829 .637 .55 55.67 a.This variable has a factor loading <.50 but is kept into the final solution as it brings the Cronbach’s alpha level of Factor 3 to an acceptable level (i.e., .62). Also, given the size of the our data set, the inclusion of this variable is justified. set, so that they can be used as input variables in the model-based clustering. These factor scores represent the degree to which each company scores on the group of items with high loadings on a factor. Barlett’s approach generated orthogonal factor scores, with a mean of 0 and a standard deviation of 1. Identifying Different Types of Family Firms: A Model-Based Cluster Analysis To answer Research Question 2 positively, we must prove that these professionalization dimensions are useful to distinguish among family firms. If all the family firms were to fall under one and the same type, then having five different dimensions would render itself to be unnecessary. Therefore, a statistical analysis is required to assess if the family firms in the data can be divided into several distinct and mutually exclusive groups, based on their individual scores on the five factors. To attain this objective, McCutcheon (1987) indicates that an analysis of typologies requires a model-based clustering, also known as latent class (LC) clustering or finite mixture models, which is a technique that regards a mixture of underlying probability distributions. Moreover, LC clustering holds several advantages in comparison with traditional clustering methods. First, by applying finite mixture models, clustering is based on posterior membership probabilities estimated by the maximum likelihood method instead of some kind of distance criterion that can be quite arbitrary. Moreover, instead of exclusively assigning cases to a single cluster, cases are assigned with a certain probability to each cluster (Bartholomew, Steele, Moustaki, & Galbraith, 2008; Rousseeuw, 1995). The cluster with the highest probability then becomes 88 Family Business Review 26(1) the modal class (Magidson & Vermunt, 2004). Third, with model-based clustering, it is possible to combine indicators of different scale types, contrary to traditional clustering that requires the same measurement level for all variables (Magidson & Vermunt, 2002). Finally, the determination of the number of clusters is less arbitrary as it involves rigorous statistical tests (log likelihood, Bayesian information criterion [BIC], Akaike’s information criterion [AIC], consistent Akaike’s information criterion [CAIC], Average weight of evidence [AWE]). In the traditional hierarchical clustering, the number of clusters is determined by measuring overall similarity through means of a distance measure (Hair et al., 2006). The goal of LC analysis is to determine the smallest number of latent classes that suffices to explain the associations observed among the indicator variables.6 As such, the most optimal trade-off between model’s parsimony and fit is chosen (Magidson & Vermunt, 2004). Based on the information criteria (BIC, AIC, CAIC), which weigh both model fit and parsimony, the fourcluster model is selected as final solution as it generates the best values regarding these criteria.7 The estimation algorithm is run several times and with different parameter start values, to assess solution stability and avoid problems of local maxima.8 Based on the generated parameter estimations, the class-specific means can be computed, which makes the profiling of the clusters much more practical. In Table 2, the Profile Output is reported, showing the cluster sizes and the class-specific marginal means for all indicators. These means are interpreted relatively to each other and make it possible to define the discriminate features between the clusters. The quality of the clustering solution is assessed by calculating the entropy criterion9 (McLachlan & Peel, 2000). In case of perfect classification, the criterion equals to 1, and for the worst case clustering, the value of the criterion equals 0. For our data we calculate the entropy score I(4) = .94, which indicates a very good separation between the clusters. Based on the clustering output presented in Table 2, we can describe the four clusters as follows: Cluster 1: This cluster contains family organizations that use a limited amount of formal financial control systems (F1) and have a low amount of nonfamily involvement within the governance systems (F2). The latter thus indicates that firm governance is highly centered on the owning family. They also have low amounts of formal human resource control systems (F3) within the organization. There is a moderate amount of centralization of control (F4), and finally, the activeness of the management team and the board of directors (F5) is low, indicating that the amount of formal meetings is probably fixed to meet legal requirements. Firms in this cluster thus score relatively low on all five professionalization dimensions. A total of 42.67% of the organizations in the data set have a high probability of belonging to this cluster. Cluster 2: This cluster contains 41.35% of the family firms from our data set. The cluster is characterized by very high amounts of formal financial control systems (F1), such as output controls, budget controls, and financial performance evaluation systems. As in Cluster 1, these firms also have a high family involvement within the governance systems, since the class-specific marginal mean for nonfamily involvement (F2) is considerably low. Furthermore, the usage of formal human resource control systems (F3) is slightly higher than in Cluster 1. There also appears to be some amount of centralization of control (F4) present and the top level activeness (F5) has increased a bit compared with Cluster 1, yet it is still quite moderate. Cluster 3: Organizations that have been assigned to Cluster 3 have, on average, high amounts of formal financial control systems (F1) and human resource control systems (F3) present in their organization. The amount of nonfamily involvement in the governing systems (F2) has increased notably, making the amount of family involvement the absolute lowest in this type of family firm with regard to all four clusters. Furthermore, this firm type is characterized by high amounts of decentralization and delegation of control (F4) compared with the other three clusters. Finally, the amount of top level activeness (F5) appears to be somewhat lower than average. The number of firms belonging to Cluster 3 based on their probability structure is fairly smaller than the amount belonging to Cluster 1 or 2, namely, 11.28%. Cluster 4: This is by far the smallest cluster, containing 4.70% of the family firms of the data set. Dekker et al. 89 Table 2. Latent Class Clustering: Profile Output of the Four-Cluster Model. Factors Cluster 1 Cluster 2 Cluster 3 Cluster 4 Cluster Size F1—Financial Control Systems F2—Nonfamily Involvement in Governance Systems F3—Human Resource Control Systems F4—Decentralization of Authority F5—Top Level Activeness 42.67% 0.9085 0.2989 0.0462 0.0456 0.0550 41.35% 0.8999 0.4463 0.0073 0.0600 0.0817 11.28% 0.6972 1.9714 0.1178 0.2261 0.2324 4.70% 1.2449 1.7320 0.0674 0.4497 0.3634 Figure 1. Four family firm types in a five-dimensional professionalization framework. 90 Family Business Review 26(1) The cluster mean for the use of formal financial control systems (F1) is the absolute lowest in this type of family firm compared with the other three clusters. As in Cluster 3, nonfamily involvement within the governance systems (F2) is considerably high, making these firm types less family dominated. The use of formal human resource control systems (F3) is moderate, and the decentralization of authority (F4) appears to be quite low. The activeness of the management team and the board of directors (F5) in this last cluster is high, which indicates that we can expect more formal meetings in this type of family firm. The four family firm types, which are derived from the LC clustering, are visualized in Figure 1 with respect to the five professionalization dimensions. The scales are constructed based on the standardized values of the class-specific marginal means presented in Table 2; as such, they will take on a value between [0, 1], which makes comparison possible. Based on the five professionalization dimensions, the cluster analysis rendered four unique family firms types. This implies that family firms differ from each other not only in the way that they professionalize but also in the amount that they professionalize. Thus, we can answer Research Question 2—whether the construct of professionalization is useful to distinguish among family firms—with a positive reply. Deriving Types of Family Firms To anchor the empirically derived clusters in a more theoretical setting of specific family firm types, we construct a distinctive label for each group based on the unique traits that characterize each cluster, namely, Autocracy, Domestic Configuration, Clench Hybrid, and Administrative Hybrid. Furthermore, we provide each cluster with a family firm type description, by combining theoretical and empirical insights. By constructing these typifications, which are mutually exclusive, collectively exhaustive, and internal homogeneous, this research contributes to the discussion on family firm heterogeneity as they will allow us to differentiate between family firms on a general, organizational level. This means that we can discuss and compare one group of family firms—yet taking firm-level idiosyncrasy into account—to another group with regard to different professionalization dimensions. Cluster 1: Autocracy When evaluating the cluster results in the preceding paragraphs, Cluster 1 appears to have low scores on all professionalization dimensions. As such, we believe this cluster to represent the typically owner-managed family firms where the level of professionalization is very low. The owner (or a very limited selection of the family) retains personal control over the business and there is a high centralization of authority, somewhat comparable to the “Controlling Owner” family firm type developed by Gersick et al. (1997) and Lubatkin et al. (2005). Yet going beyond the ownership/management structure, most of firm’s operations and planning tends to be done on an ad hoc basis. In this type, there is a high family involvement on every level of the business and little openness to outsiders, which indicates that most executive positions are expected to be fulfilled by family members. This type is further characterized by few formal governance systems, since everything is usually centered on the head of the company. If governance systems, such as a board, are present—to meet legal requirements for example—they are expected to be quite passive. These so-called rubber stamp boards will not lead to much actual board involvement (Lane et al., 2006; Pieper, Klein, & Jaskiewicz, 2008). Regarding the amount of internal formalization, the low amounts of financial and human resource control systems indicate that few formal control mechanisms are present, apart from the necessary financial accounting systems. Instead, these types of companies rely extensively on informal controls, such as shared values and norms, kinship ties, common interest, rituals and ceremonies, which are proven to have great significance and influential power within the family business context (Daily & Dollinger, 1992; de Vries, 1993; Habbershon & Williams, 1999; Pollak, 1985). As such, these firms are characterized by altruism, loyalty, and trust and are highly centralized around the family, similar to Dyer’s (2006) “Clan Family Firm Type.” In the family business literature, this type description has resemblance to what authors have defined as autocratic management or leadership style (Dyer, 1989; Sorenson, 2000). Dyer (1986) indicates that in this paternalistic culture, relationships are arranged hierarchically and the leader retains all key information and decision-making Dekker et al. authority. Based on these similarities, we labeled Cluster 1 the Autocracy type. Cluster 2: Domestic Configuration In this type of family firm, management is still largely in hands of the family. It is expected that the amount of external nonfamily members in the management team (or the board of directors if present) is very limited, hence the labeling “Domestic.” Corbetta (1995) applied the term to refer to family firms where ownership and directive bodies were exclusively made up by family members. As in the Autocracy type, family involvement in firm’s operations and centralization of authority (around the family) is still very high. However, this group of family firms typifies itself by professionalizing through the implementation of control systems. These firms typically have formalized budget plans and several monitoring systems to warrant that actions of (family) managers correspond to organizational goals; also, organizational output is measured and compared with the predetermined standards so that possible deviations can be adjusted, periodic reports on behavior and output are drafted to assess performance, and rewards are assigned accordingly. Thus, both financial and human resource control systems are being introduced. The amount of top level activeness can moderately increase when compared with the Autocracy type due to the fact that the implementation of formal control systems has enforced the organization’s board and/or management team to increase their activity accordingly in order to supervise the transitions. Cluster 3: Administrative Hybrid This type represents family firms with high levels of professionalization. They have opened up their organization to external, experienced nonfamily managers, which creates a hybrid on the management level. The term Hybrid has been used in prior studies to indicate the combination or codependence of family and nonfamily managers (Tsui-Auch, 2004; Zhang & Ma, 2009). Thus, family involvement in firm’s operations diminishes and authority is decentralized. Decision-making power and control is therefore spread to the subordinate levels in the company and not solely centered on the family ownermanager anymore. The board of directors, also including external and independent board members, fulfills an active role in advising and supervising the firm’s activity. Simultaneously with the development of adequate 91 governance bodies, more and more formal control systems are introduced in the company. By developing financial control systems, this firm type can rely on budget plans, output measure, and formal performance evaluation systems, similarly as to the Domestic Configuration type. These enable the family firm to assess corporate activity in a more formal and objective manner. Also, personnel issues have been adjusted, such as establishing formal recruiting and training systems to further develop the capabilities of personnel (family and nonfamily) and to ensure long-term welfare. The Administrative Hybrid thus represents the type of family firm where professionalization is the highest compared with the other types. Cluster 4: Clench Hybrid The Clench Hybrid is characterized by professionalizing through decreasing family involvement and opening up to nonfamily members. To effectively manage this shared liability, different governance bodies are developed and actively participate in firm’s operations. All management functions are not solely in hands of the family anymore, neither are the board seats. Although this hybrid is a mixture of family and nonfamily members in the organization, the control systems are not (yet) adapted to this new composition. Since the amount of financial and human resource control systems are low, they rely to a great extent on informal controls, such as shared values and norms, strong bonds, mutual trust, loyalty, routines, and so on, similarly as is in the Autocracy type. In the Clench Hybrid type, the members of the organization are, as it were, “clenched” together. Family and nonfamily are expected to coexist in the company, yet without the support that properly defined, formal mechanisms might offer. Furthermore, in this type, even though the activeness of the management team and board of directors has substantially increased, control is still quite centralized. This might be necessary for the company to successfully cope with these new developments, for instance, the entrance of nonfamily members, and as such guide the company through the transitions. Rendering a Practical Family Firm Typology Based on the insights generated by the LC cluster analysis, we were able to identify four unique, nonoverlapping types of family businesses. Similar to several of the previously developed typologies, the amount of 92 family involvement is part of the basis for differentiation. Yet these novel types also encompass additional dimensions, taking them one step further than the original classifications. With the general objective of this study being the development of different types of family firms based on the professionalization construct, we contribute to the present state of the art by also proposing a simplified version of the empirically derived four types in a five-dimensional framework (Figure 1) without losing any information regarding the content description of the different types. Regarding the five factors generated by the exploratory factor analysis— Financial Control Systems (F1), Nonfamily Involvement in Governance Systems (F2), Human Resource Control Systems (F3), Decentralization of Authority (F4), and Top Level Activeness (F5)—we argue that it is possible to make a distinction between two higher level dimensions. Factors F2, F4, and F5 are more related to the governing aspects of the business, that is, the firm’s willingness and openness not only to engage nonfamily members in the top level of the company but also to provide firm executives with proper supporting governance mechanisms and decision-making authority in order to work effectively. We label this higher level dimension, which represents a bundling of these three factors, as the Effective Openness dimension. Factors F1 and F3 both measure the implementation of formal control systems. As one signifies the amount of financial control systems (F1) and the other the amount of human resource control systems (F3) they will, when combined, give an indication of the amount of Internal Formalization of the company. Based on these theoretically constructed higher level dimensions that contain the five empirical factors, we are able to build a two-dimensional representation of the four family firm types, which is represented in Figure 2. The horizontal axis presents a continuum of the amount of Internal Formalization present within the company. Values can thus range from very low amounts, with almost no formal financial and/or human resource control systems present in the business, to very high levels of formalization. The vertical axis is the continuum for Effective Openness. The low values indicate high amounts of family involvement with centralized control around the family and few active governance bodies. A more open and decentralized situation occurs as we move upward on the axis. The four types can then be distinguished based on the quadrants created by the two axes. This two-dimensional presentation of the family Family Business Review 26(1) Figure 2. Four family firm types in a two-dimensional framework: Rendering a practical framework. firm types makes the typology much more accessible for other researchers, without detracting any content or meaning from the four types. Discussion and Implications The findings in this article can instigate further discussion in the research field relating to family firm diversity and the professionalization process. In this study, we empirically explore the possibility of approaching professionalization in a multidimensional way. This has considerable implications for current literature concerning professionalization of the family business. As mentioned, most empirical studies in this field mainly focus on the unique dimension of professionalization when it is applied to a family business context, that is, hiring external nonfamily managers (e.g., Gulbrandsen, 2005; Klein & Bell, 2007; Lin & Hu, 2007). Authors who tend to equate family firm professionalization with the entrance of a nonfamily manager argue that these “professional” managers are more able to achieve the strategic goals of the firm due to their skills and abilities (Duréndez, Pérez de Lema, & Madrid Guijarro, 2007) and adequate management training (Chittoor & Das, 2007). They are also expected to contribute specialized technical knowledge that is lacking within the family (Corbetta, 1995). In these studies, it is argued that family management has certain boundaries, partly due to the restricted pool of potential talent to run the firm, rendering them to be inadequate to guide the family business to the next stage (Bloom & Van Reenen, 2007). Family-managed firms tend to disdain formal Dekker et al. routine and resist delegation and decentralization of authority and responsibility, making them less well suited to exploit opportunities in complex environments (Gulbrandsen, 2005). In this line of thought, family managers and professionalization become almost contradictory. Hall and Nordqvist (2008) also address this paradox by stating that family managers are often seen as inherently nonprofessional as managers, regardless of their background and relations to the firm. They continue by saying that for nonfamily managers the opposite seems to be true; they are inherently professional whatever their previous background and understanding of the firm. Our results show that professionalizing the family business through hiring outside expertise is indeed possible, yet it is not the only way to do so. The family business, while retaining family management, can also professionalize through other dimensions, such as through the development of formal governance systems to supervise and guide corporate activity or by implementing formal control systems to warrant objectivity and transparency. In this respect, we contribute to the literature by presenting a more nuanced and extensive interpretation of the professionalization construct. Furthermore, we follow the literature stream that stresses that family members can also be professional managers. Family members may be as likely as nonfamily members to have formal managerial training and education (Dyer, 1989). As such, family membership is an irrelevant criterion when it comes to qualifying as a professional manager, as the latter relates more to having the necessary competences in order to manage a business (Hall & Nordqvist, 2008). Based on descriptions we found in the literature, we explored the professionalization construct multidimensionally, in which different dimensions may act simultaneously. These different dimensions exposed in this study are not novel in the sense that they have been linked to professionalization previously. Our contribution is then the empirical bundling of these different dimensions into a comprehensive construct. Based on the dimensions of professionalization, we were able to generate four distinct types of family businesses. This can offer some counterbalance for those studies that tend to study family businesses as a homogeneous entity (e.g., Daily & Dollinger, 1993; Kotey & Folker, 2007; Morris, Allen, Kuratko, & Brannon, 2010). These studies examine the family businesses as a specific category of organizations that differs from other categories of organizations—being the nonfamily firms—which wrongfully creates the notion that all 93 businesses within this category show similar characteristics and face similar challenges (Melin & Nordqvist, 2007). Even though similarities exist, emphasizing them can cause the differences, which are probably even more profound, to be underestimated. As such, the research field is in need of adequate differentiating tools to distinguish between different types of family firms (Chrisman et al., 2007; Davis, 2009). By taking the versatility of firm’s operations, ability, and practices into account in order to classify family firms, we respond to the gap that is underlined by Melin and Nordqvist (2007), namely, the existing limitations caused by the assumption that all family businesses conduct their governance and management in the same way. Therefore, through our family firm typology based on professionalization, we take a step toward filling the knowledge gap related to family firm diversity. When we position our study in the existing typology literature, we can state that our typology is complementary as well as refining. As it is not possible to encompass all family firm related dimensions into a single, workable typology, the research field will benefit most from having different classification schemes wherein each focuses on a distinct issue. For example, to assess family firms regarding their culture, the typology of Dyer (1988) would be most appropriate. Relating to family firm performance on financial and family objects or regarding family/business orientation, we would suggest respectively Sharma (2004) and Basco and Pérez Rodríguez (2009). Yet when it comes to an interpretation scheme for family business activity, the current literature falls short. Often using family involvement as sole discriminative basis makes it difficult to infer various firm behaviors and outcomes. As such, we have refined these schemes so that the foundation for differentiation is broadened. Besides these aforementioned contributions to the family firm literature, this article also has multiple implications for theory as well as practice. At a time when we are experiencing a rapid increase in family firm research, the importance of finding effective ways to distinguish among these ubiquitous firms cannot be overemphasized (Sharma & Nordqvist, 2008). The developed framework thus has implications for academics as it broadens their interpretative scope of the family business and offers an underpinned and novel way of scrutinizing family businesses. Even though it is not our intention at this point in time to develop a scale for professionalization—as this 94 requires confirmatory analysis—we do believe to have provided the research field with a thorough assessment of the construct, which is something that has not been done up till now. We have clearly marked out the boundaries of the construct when it is approached multidimensionally. This approach could help prove that the traditional view of professionalization through an external manager is not sufficient, as it neglects the coupling with other operative subdimensions. Furthermore, the proposed typology in this article provides a contextual framework for future discussion on the differences among family firms. It will allow academics to make sensible comparisons between family firms with references to their specific type and/or related professionalization dimensions. The typology can thus be used to discuss more in-depth the different types of family businesses and the impact that a specific type-membership has on, for example, firm performance, firm orientation, or innovation capacity. Finally, academics can use the typology to make certain presumptions about a family business. For example, given that a firm belongs to the Autocracy type, where professionalization is low, it becomes very likely that informal controls play an important role. These firms might be more guided by shared values and norms, kinship ties, common interest and vision, rituals, and ceremonies. Besides the academic implications, we also believe that our framework has a few implications for practitioners. As family firms are not always keen on having outside involvement, our study provides evidence that there are more ways or dimensions through which a family business can professionalize, without having to hire an nonfamily manager. Based on our findings, the family CEO can, for example, decentralize authority to subordinates, improve the objectivity of performance evaluation or selection criteria by introducing formal systems of control, or encourage the board and management team to fulfill a more active role in the governance of the company. Furthermore, as a firm is able to identify to which “type” it belongs, the comparisons between the own business and that of others become more grounded. Because these comparisons are done at the same level, that is, within a specific type, the matching of specific firm outcomes is more relevant and logical. As our exploratory study is mostly a basis to initiate further academic research on this topic, we believe that future studies will truly reveal the important implications it has for practitioners. Family Business Review 26(1) Limitations and Additional Research Beyond the contributions noted earlier, this article is not exempt from limitations. Evidence was solely gathered from the Flemish context. Even though the representation of family firms in Belgium is similar to other European countries (International Family Enterprise Research Academy, 2003), it would be beneficial for the framework validity to explore a variety of national settings. Also, due to the lack of prior empirical research on the topic of family business professionalization, we are not able to employ existing measurement scales. However, based on the conceptual insights in previous research, it was possible to outline key components of the construct and contribute to the in-depth understanding of the related dimensions. Our exploratory study is thus a first step in the empirical demarcation of the professionalization construct when it is approached multidimensionally. Our results can provide a basis for future scale development of the professionalization construct. For this, scholars will need to perform a confirmatory factor analysis on newly gathered data, in search for a confirmation of the exploratory results. Besides exploring the cross-national utility of our framework and further scale development, this article instigates multiple other future research issues. First, regarding the derived types, and thus building on the results of the LC cluster analysis, future studies need to explore further the profiles of the different types. Also, the linkage between the four firm types and different firm outcomes (e.g., financial performance, internationalization behavior, or innovation) must be analyzed. For example, firms belonging to type x are more likely to have a higher financial performance/international orientation/ innovation potential than firms belonging to type y. By empirically determining the relation between a firm type and possible firm outcomes, family firms can more consciously evolve in a certain direction to obtain the desired outcomes. Second, relating to the multidimensional construct of professionalization, and thus building on the results of the factor analysis, future research can assess the impact that different dimensions (or factors) of professionalization have on firm’s outcome, such as firm performance. Results have been inconsistent until now about the effect of professionalization— however, measured based on the presence of a nonfamily manager—on firm performance. Dekker et al. Some of these research suggestions, like crossnational testing or scale refinement, are solely intended for quantitative approaches. Yet there are several critical research questions that only a qualitative study can answer. In-depth studies must provide a notion of the family firm identities with reference to the different types. As a final research direction, scholars can contribute by identifying the critical incidents and causal issues that can lead a firm to increase professionalization. What causes a family firm to undertake these changes? Future research can clarify whether it is deliberately initiated by the family firms to attain certain goals or if it is more an act of despair caused by ill governance, distrust, or prior incompetence. Do these divergent motivations affect the actual success of executing the professionalization process? As such, there are still many directions in this research field which remain underresearched. Conclusion In a final concluding note, we wish to point out that this study has broadened and altered the way that the heterogenic group of family businesses is scrutinized in the family firm literature. Based on previous shortcomings, the objective of this study was to develop a novel way to discriminate between different types of family firms—which go beyond the amount of family involvement—by using the professionalization construct. To attain this objective, we first had to address two distinct research questions. The identification of the different dimensions of professionalization within a family business context was the purpose of Research Question 1. Through an exploratory factor analysis, this study was able to identify five distinctive dimensions, which lead to family business professionalization, namely, Financial Control Systems (F1), Nonfamily Involvement in Governance Systems (F2), Human Resource Control Systems (F3), Decentralization of Authority (F4), and Top Level Activeness (F5). These exploratory factor results have paved the way for future research to approach professionalization multidimensionally. By answering Research Question 2, we were able to justify the use of the multidimensional professionalization construct as basis for discriminating among family firms. The cluster analysis generated four distinct groups of family businesses that differentiated from each other based on the dimensions of professionalization. This led 95 us to attain the final objective of the study, as we were able to derive four unique types of family firms: Autocracy, Domestic Configuration, Clench Hybrid, and Administrative Hybrid. Acknowledgment We would like to express our sincere gratitude to the FBR reviewers for their truly valuable comments, and in particularly to our handling editor Justin Craig. Declaration of Conflicting Interests The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article. Funding The author(s) received no financial support for the research, authorship, and/or publication of this article. Notes 1. The defined population is in compliance with the official European definition of Small and Mediumsized Enterprises, that is, firms with 250 employees or less, and a maximum turnover of €50 million or a maximum balance sheet total of €43 million. 2. With the exclusion of all nonprofit associations, public institutions, educational institutions, and the financial sector (i.e., financial services, banks, and insurance companies). 3. The level of the academic reviewers ranged from predoctoral students to full professors, and from different expert fields (e.g., family business, financial accounting, governance, and mathematics). Regarding the family business CEOs, different business industries were included, and firm size ranged from 10 to 200 employees. 4. The axes of the factors are maintained at 90°. As such, each factor is independent of all other factors and the correlation between the factors is determined to be 0 (Hair et al., 2006). 5. Six variables were excluded from further analysis due to a factor loading beneath the threshold value of .50. 6. The probability density function f(yi), which will be used in this study, can be denoted as follows: K T x =1 t =1 f ( yi ) = ∑ P( x)∏ f ( yit | x). 96 Family Business Review 26(1) For every case i, there are T response variables regarding the different indicator variables y, which are denoted as yit and where 1 t T. The model then predicts the membership for every case i to a single latent group. This is a single nominal latent variable x with K categories or classes, and where 1 x K. On the right-hand side of the equation P(x) then indicates the probability of belonging to a certain latent class x and f ( yit | x) as the probability density of yit given x. The model assumes local independence among all indicators, meaning that variables are independent within latent classes (Vermunt & Magidson, 2005). 7. Lower values indicate more adequate models. BIC values of a 1-cluster throughout an 8-cluster solution are, 7606, 7412, 7319, 7233, 7307, 7243, 7274, 7266, respectively. The AIC and CAIC values show a similar pattern. 8. A local maximum is the best solution in a neighborhood of the parameter space, but not the global maximum. Local maxima are related to the complexity of the model and can cause parameter estimates to be biased. 9. ( ) = 1− ∑ ∑ i −1 x =1 (1 ( i ) i ) . References Bartholomew, D. 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Asia Pacific Journal of Management, 26, 119-139. Tensie Steijvers is a postdoctoral research fellow at Research Foundation Flanders (FWO) and assistant professor at the Research Center for Entrepreneurship and Innovation (KIZOK) at Hasselt University in Belgium. Her primary research interests include family enterprise research focusing on several accounting, finance, and corporate governance aspects. Author Biographies Julie C. Dekker is a PhD student and senior researcher at the Research Center for Entrepreneurship and Innovation (KIZOK) at Hasselt University in Belgium. Her research interests are focused on the professionalization process within family businesses. Benoît Depaire is a postdoctoral research fellow at Research Foundation Flanders (FWO) and assistant professor at the Business Informatics Research Group at Hasselt University in Belgium. His research interests are situated at the intersection of data mining, statistics, and business studies. Nadine Lybaert is a professor of accountancy at the Faculty of Business Economics at Hasselt University and guest professor at Antwerp University in Belgium. She is associated with the Research Center for Entrepreneurship and Innovation (KIZOK) at Hasselt University. Her research focuses on the intersection of accounting topics and family firms. Roger Mercken is a full professor of auditing at the Faculty of Business Economics at Hasselt University in Belgium. He is associated with the Research Center for Entrepreneurship and Innovation (KIZOK) at Hasselt University. His research has been published in a number of journals, and he is the author of three books.
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