ICGP submission to the public consultation on the scope for private health insurance to incorporate additional primary care services Established in 1984, The Irish College of General Practitioners (ICGP) is responsible for post graduate specialist medical education, training and research in the specialty of General Practice. The College has a national advisory role in relation to medical standards and interacts regularly with a number of bodies including the Medical Council, Department of Health and Children, the Health Service Executive and the Health Information & Quality Authority amongst others. As a membership organisation the ICGP is responsible for providing continuing professional development (CPD) for established GPs numbering over 3,000 at present. The mission of the ICGP is to serve the patient, and its members / general practitioners by encouraging and maintaining the highest standards of general medical practice. The core values of the College are quality, equity, access and service to the patient. The ICGP welcomes the opportunity to contribute to the public consultation on the scope for private health insurance to incorporate additional primary care services. Currently primary care services covered by private health insurers are very limited as the health insurance industry has a strong hospital focused service approach. 24 million consultations take place in general practice in Ireland every year and 90-95% of the patients that present are managed in general practice without need for further referral. Government policy is to move to a Universal Healthcare Insurance (UHI) model but it has been acknowledged that this may take some time to achieve. The ICGP supports reform of the healthcare system and is in favour of access based on need and not on ability to pay. The ICGP supports the concept of UHI but has expressed its reservations in relation to the proposed funding of UHI based on private commercial health insurers. This submission focuses on the scope for private health insurance in the current service delivery model in Ireland to be expanded to incorporate additional primary care services. Chronic Disease Management in Irish General Practice Chronic diseases are the leading cause of death and morbidity in developed countries. A recent report from the Institute of Public Health in Ireland (Balanda et al, 2010) provides useful data on chronic disease in the Irish context. In recent years life expectancy in Ireland has increased, however, the quality of life in the extra years gained has been reduced by the burden of chronic disease. The poor and vulnerable in our society are more likely to suffer from chronic disease due to a variety of interrelated social determinants of health and environment. It is estimated that by 2020 the number of adults with chronic disease will increase by around 40% in the Republic of Ireland. The implications for funding health services to cope with this increase in demand will impact on both the public and private health care industry. Delivering this care at the lowest level of cost centre will be a priority for success. As we plan for the future it is essential that private health insurers consider the 1 impact of chronic disease and the need to expand cover in primary care to include structured chronic disease management and multi-morbidity. Most of the care of patients with chronic disease in Ireland takes place in primary care (Department of Health and Children, 2009). Internationally chronic disease accounts for a significant proportion of the disease burden and an increasing workload for GPs accounting for up to 60% of visits by patients 45 years and older (Britt et al. 2009). Primary care (with general practice at its core) has a central role in the management of chronic disease. Specialist care is best utilised for the management of patients with unstable conditions and the management of complications. Integration of care provision across acute hospital and primary care while developing the community services supporting the patient will make the best use of limited financial resources. Investment in IT will be essential to enable seamless care for patients. General Practice has been to the forefront in the development of computerised medical records with 92% of practices using electronic records. This is in stark contrast to the hospital sector where patient records remain predominantly paper based. GPs have largely funded these developments themselves with little state support. There is a need to enhance data collection in the general practice setting to enable planning of services and improvements in patient care. The development of the Irish Primary Care Research Network (IPCRN) should enhance this capability. The recent development of Healthmail allowing secure email between health professionals is also a welcome development. However the need for significant investment in IT remains. Private health insurers could support this development. In a recent Irish study, the main barriers to delivering chronic care in the general practice setting are an increased workload and a lack of appropriate funding for chronic disease management (Darker et al, 2011). Private health insurance could help to address these barriers. Multi- morbidity Most patients presenting to primary care have multiple problems – physical, psychological and social. Most clinical trials exclude patients with multi-morbidities. Primary care is best placed to address multi- morbidity as hospital based care becomes more and more specialised. GPs can integrate care, personalising care provision depending on the personal circumstances and capabilities of the individual patient and prioritising perceived problems (Heath et al, 2009). A recent European Commission report (2014) recommended a ‘spiral’ model of referral for patients with chronic conditions, and particularly those with multiple conditions. This means that these patients get the best care through a combination of referral horizontally within primary care and vertically to secondary/tertiary care on an ongoing basis. The report suggests that co-ordination of care at a primary care level is essential for effective care delivery. Co-ordination of care and continuity of care are essential and unique components of general practice health care delivery. Continuity of care is valued by patients and leads to improved outcomes, lower rates of hospital and emergency department attendances, lower complication rates and reduced healthcare expenditure (Wallace et al, 2015). In a study based in the West of Ireland (2011) Glynn et al found the prevalence of multi-morbidity was 66.2% in those over 50 years of age. Health care utilization and cost was significantly increased among patients with multimorbidity, with the addition of each chronic condition leading to an associated increase in primary care consultations; hospital out-patient visits; hospital admissions and total health care costs. 2 GPs have the unique ability to provide continuity and co-ordination of care for patients with multiple chronic diseases. Private Health insurance could target support for co-ordination of care and continuity of care at the general practice level with a particular focus on care of patients with multi-morbidity. Secondary Prevention of Cardiovascular Disease International evidence shows that secondary prevention of cardiovascular disease can be enhanced by structured organisation of primary care for patients with established heart disease. In the Irish setting the Heartwatch programme commenced in 2003 on a pilot basis with 20% of general practices involved in a structured schedule for secondary prevention of cardiovascular disease. A number of studies have been published clearly demonstrating marked improvement in morbidity and mortality in the cohort of patients in the Heartwatch programme. McGrath et al (2012) found that after five years, 5 per cent of the study patients in Heartwatch practices had died compared to 14.8 per cent in the non-Heartwatch practices. There were also very positive results regarding the outcomes of cardiovascular death, heart attack, stroke or heart failure, at 8 per cent in Heartwatch practices compared to 14 per cent in non-Heartwatch practices. Murphy et al (2009) demonstrated an absolute reduction of almost 10% over an 18 month period in hospital admissions in patients on the Heartwatch programme. The potential for private health insurance to support a model akin to Heartwatch with proven outcomes should be explored. Diabetes Structured Care 5.6% of the adult Irish population have diabetes (190,000). The Institute for Public Health (2012) estimates that “there are approximately two adults aged 45+ years with undiagnosed diabetes for every five adults aged 45+ years with clinically diagnosed diabetes”. 10% of the Irish Health Care budget is spent on diabetes – €1.35 billion annually with 60% of this budget spent on complications (Canavan, 2013). Irish GPs have demonstrated their ability to successfully deliver diabetic chronic disease management in a structured care programme addressing recording of processes of care, achievement of treatment targets, risk factor targets, reduction in complications and glycaemic control (Marsden et al, 2010). Structured care, with relatively limited but wellfocused investment, achieved quality of care for patients with diabetes, comparable to international best practice (Brennan, 2008). Private health insurance cover should be expanded to cover structured diabetic chronic disease management in general practice as Irish GPs have clearly demonstrated their ability to provide high quality effective care for these patients given appropriate resources and supports to do so. Answers to specific questions asked in the public consultation process: 1) What is the optimal level of cover for primary care services and GP services that would be available in private health insurance contracts For an optimal level of cover to be in place a unique health identifier and universal patient registration would first have to be in place. Additional services that could be covered include structured chronic disease management and management of patients with multi-morbidity (as 3 outlined above). Access to diagnostics is a key issue. GPs have limited access to diagnostics for public patients in stark contrast to their access for private patients. Access to diagnostics should be based on need rather than on ability to pay. Irish GPs believe and international evidence concurs that increased access to diagnostics will lead to reduction in diagnostic delay, reduce the number of referrals to both emergency and out patient departments, reduce unnecessary admissions and improve the quality of referrals overall (O’Riordan et al, 2013). This in turn will lead to more effective use of the hospital services and improve the quality of service for Irish patients. The provision of additional services and inter- referral between General Practices should be incentivised for services such as: - Ambulatory blood pressure monitoring Spirometry Womens Health: Mirena insertion, Implanon insertion, diaphragm insertion, STI screen Minor Surgical procedures Phlebotomy Venesection for patients with Haemochromatosis Vaccination in specific groups Screening if there is a family history of specific conditions Structured health promotion particularly on lifestyle interventions If properly resourced the above services could be provided at a lower cost and equivalent quality compared with secondary care. There will need to be recognition that these services may be GP led and provided by the practice nurse. The role of allied health professionals in the primary health care team and using a team based approach to patient care should also be supported. 2) Are there any measures that the State should take to mandate or incentivise the provision and/or purchasing of such cover Younger patients could have cheaper cover. If one does not avail of insurance when younger, comparative premiums could rise when older. Tax incentives would encourage purchasing of such cover. 3) Should any cover be compulsory ( as part of minimum packages ) or optional Minimum cover should be compulsory. What is covered by this minimum cover will be a difficult decision. It goes against the ethos of a comprehensive GP service if some illnesses or conditions are not covered. 4) Should primary care cover be in a separate health insurance plan or as part of inpatient plans. Funding of primary care services has traditionally suffered when combined with hospital sources in the same budget. Therefore primary care cover could be separate 4 and offer competitive rates when compared with equivalent services in secondary care. For example there would be no “bed day” charge for minor surgery in primary care. Alternatively the cover could encompass both primary and secondary care with extension to secondary care if referred by a primary care physician. 5) To what extent should limiting terms be allowed (e.g. number of visits allowable, the amount payable per visit etc ) The average visiting rate for GMS patients at present is 5-6 visits per year. This figure could be used to cover attendances for acute problems in the GP surgery. Visitation rates above this would need to be justified on the basis of specific conditions .There are patients who require more visits than the norm. For example patients on warfarin with unstable blood tests (INRs) requiring frequent attendance and patients requiring palliative care. Patients with chronic disease, multi- morbidity and those from poorer socio-economic backgrounds will also require more frequent visits. A reasonable amount should be paid commensurate with the work done. 6) How can we encourage a real transfer of provision of services from the acute hospital setting to primary care Patients should be made aware that comparative packages are cheaper in primary than secondary care. Insurance companies will also be paying for the hospital care so the drive for the provision of care at the lowest cost centre may come from them. It is essential that the administrative burden for claiming for work done and associated staff and IT cost be kept to a minimum. 7) What is the capacity of GP practices to deliver insurance funded primary care of the type suggested here Teamwork will be key to solving the current manpower shortage in general practice. Insurance bodies will need to acknowledge the role of the GP in leading on care provision with direct provision of care by other team members particularly practice nurses. This is the model currently used in Heartwatch and structured diabetes care programmes. Insurance companies will have to recognise that the practice nurse is a vital member of the practice team in delivering a primary care service.GP services have the capacity and flexibility to deliver this type of care if properly resourced to do so 8) Other comments ? A package of health insurance that incorporates elements of GP visits, additional services and chronic disease care is a welcome initiative. In view of the undifferentiated nature of general practice visits and providing care as the initial point of contact, it is important that insurance coverage for GP visits commences with a commitment to core service provision for a standard consultation. Additional services incorporating health promotion, prevention, structured chronic disease management can then be added to the core provision. 5 References Balanda KP, Barron S, Fahy L, McLaughlin A. Making Chronic Conditions Count: Hypertension, Stroke, Coronary Heart Disease, Diabetes. A systematic approach to estimating and forecasting population prevalence on the island of Ireland: Executive Summary. Dublin: Institute of Public Health in Ireland, 2010. Brennan C, Harkins V, Perry IJ. Management of diabetes in primary care: a structured-care approach. European Journal of General Practice. 2008; 14(3-4): 117-22. doi: 10.1080/13814780802689154. Britt H, Miller GC, Charles J, Henderson J, Bayram C, Harrison C, Valenti L, Fahridin S, Pan Y, O’Halloran J. General practice activity in Australia 1998–99 to 2007–08: 10 year data tables. General practice series no. 23. Canberra: Australian Institute of Health and Welfare, 2008. Canavan R. National Diabetes Programme. Presentation at NAGP AGM November 2013. Darker C, Martin C, O’Dowd T, O’Kelly F, O’Kelly M, O’Shea. A National Survey of Chronic Disease Management in Irish General Practice. Dublin: Irish College of General Practitioners, June 2011. Department of Health & Children. Health in Ireland: Key Trends 2009. Dublin: Department of Health and Children, 2009. Glynn LG, Valderas JM, Healy P, Burke E, Newell J, Gillespie P, Murphy AW. The prevalence of multimorbidity in primary care and its effect on health care utilization and cost. Family Practice. 2011 Oct; 28(5): 516-23. doi: 10.1093/fampra/cmr013. Epub 2011 Mar 24. Expert panel on effective ways on investing in health. Definition of a frame of reference in relation to primary carewith a special emphasis on financing systems and referral systems. European commission 2014. Heath I, Rubinstein A, Stange KC, van Driel ML. Quality in primary health care: a multidimensional approach to complexity. BMJ. 2009 Apr 2; 338: b1242. doi: 10.1136/bmj.b1242. Institute of Public Health in Ireland. Diabetes Briefing: Chronic Conditions Hub. Dublin: Institute of Public Health in Ireland, 2012. http://chronicconditions.thehealthwell.info/diabetes Marsden P, Brennan C, McHugh S, Harkins V. Audit Report of the HSE Midland Diabetes Structured Care Programme. Dublin: Department of Public Health, Health Service Executive Dublin Mid-Leinster, 2010. McGrath ER, Glynn LG, Murphy AW, O Conghaile A, Canavan M, Reid C, Moloney B, O'Donnell MJ. Preventing cardiovascular disease in primary care: Role of a national risk factor management program. American Heart Journal. 2012 Apr; 163 (4): 714-9. doi: 10.1016/j.ahj.2012.01.027. 6 Murphy AW, Cupples ME, Smith SM, Byrne M, Byrne MC, Newell J; SPHERE study team. Effect of tailored practice and patient care plans on secondary prevention of heart disease in general practice: cluster randomised controlled trial. BMJ. 2009 Oct 29; 339: b4220. doi: 10.1136/bmj.b4220. O’ Riordan, M, Collins, C. and Doran, G. 2013 Access to Diagnostics – a key enabler for a primary care health service. ICGP May 2013. Wallace E, Salisbury C, Guthrie B, Lewis C, Fahey T, Smith, S.M. Clinical Review: Managing patients with multimorbidity in primary care. BMJ 2015;350:h176 doi: 10.1136/bmj.h176 Published 20 January 2015. Submitted on behalf of the ICGP Board January 2015 7
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