Meet
Welcome to Business English Lab
Student Sessions
1
11th July
Wednesday
10 30 - 11.30
am
Introductory Sessions
Vindya
2
20th July
Friday
10 - 11.30 am
Module 1 Introduction to English and Grammar
Vindya
3
27th July
Friday
10 - 11.30 am
Module 3. Auxiliary and Modal verbs
Begi
4
3rd August
Friday
10 -11.30 am
Module 5. ABC of writing, The KISS concept
Vindya
Faculty Enablement
1
13th July
Friday
11-12.30pm
M2. Articulation Skills and Speaking face to face vs. over the phone
Vindya
2
18th July
Wednesday
11- 12.30pm
M4. Four Techniques of reading- Skim, Scan, Intensive, Extensive
Begi
3
25th July
Wednesday
11-12pm
M6. Presenting ideas, information and opinions with clarity
Vindya
Presenting Ideas/Information/Opinions with Clarity
Module 6
The need:
• ability to give good presentations is crucial to the effective sharing of ideas.
• need to develop one’s confidence which will come with knowledge of
presentation skills.
• the art of making effective presentations is a skill which can be developed
through practice
Objective:
To make participants aware of ways of becoming fluent and coherent while using
English at the workplace.
To make them aware of their speaking styles, their positives and their areas for
improvement.
To evaluate the comfort level and confidence of the group in articulating their views in
front of a group.
Discussion
• What stops us from presenting our ideas well?
• How does one get to presenting fluently and clearly?
• How does one overcome English language related difficulties if one’s
proficiency is limited at present?
• What strategies can one use to get one’s message across?
• What makes a presentation of ideas and information (apart from visual aids,
body language and content) appealing?
Begin the session:
1. In pairs participants are asked to discuss their answers to the questions given at the
start of the activity and share them with the class.
2. The facilitator can highlight this understanding about fluency:
• Fluency is the ability to communicate in a language with minimal intrusive hesitations,
self corrections and repetitions. Fluency is linked to range of language (especially
the range of sentence structures that the speaker can put to use effortlessly) and to
the level of comfort that a speaker has in certain contexts.
• Those whose accuracy is limited and whose vocabulary range is limited can be fluent
by using simple language and focusing on the message and not being overly preoccupied with and inhibited by limitations.
• Practice using techniques like the 3-2-1 technique to help develop articulation skills.
Aspects to making a good presentation
• The presentation
• Preparing for the presentation
• Delivering the presentation
• You!
• Body Language
• Voice modulation
• Appearance
THE PRESENTATION
Preparing for the presentation
• Define your audience
• What is/are their roles?
• How much do they already know about the topic?
• What are they expecting from you?
•
•
•
•
•
Derive your content from the audience need/profile
Organize your material-structure
Decide on audio-visual aids, cue cards (if required)
Practice the presentation, buffering for time!
Arrange/inspect logistics (venue/material/equipment)
Delivering the presentation
• The structure of the presentation- (The 3 tell mechanism)
• The OPENING- (10-15% of time allotted)
• The BODY- (70-80% of time allotted)
• The CONCLUSION – (10-15% of time allotted)
• Tell them what you are going to tell them
• Tell them
• Tell them what you have told them
What should my OPENING do?
• Introduce the topic to the audience.
• Grab their attention, that first impression can make/break your
presentation!
• Emphasize the need for the presentation.
• Explain what’s in it for them (WIIFM)
• Lay down the ground rules to be followed during the
presentation, if necessary.
What should my OPENING do?
Statement
on
subject
Title slide
Story/Anecdote
Question
Shock
Facts/Statistics
Informal
Quotation
Joke
Mind
reading
What should the BODY of the presentation do?
•
•
•
•
•
There should be a coherence in the flow of information.
Proper structure and connect
Keep the message/s simple and clear.
Use a lot of sign posts!
Be vivid while delivering the messages
What should my CONCLUSION do?
•
•
•
•
•
This time should be utilized well to summarize the discussion till that point.
A clear message needs to be given.
Clarify any queries/questions raised by the audience.
Way forward/ What next?
Never overshoot time allotted for the presentation.
YOU!!!!!
Body Language and Appearance
GESTURES
POSTURE
MOVEMENT
EYE CONTACT
FACIAL
EXPRESSIONS
DRESSING
GROOMING
IMPACT OF
COMMUNICATION
BODY
LANGUAGE
AND
APPEARANCE
55%
VERBAL / VOCAL
45%
Voice modulation
A good presenter brings about variations in:
Speed: Decrease for clarity/emphasis and increase for excitement.
Tone: Varies pitch to distinguish/inflect words.
Volume: Ensures that he/she is audible right through the presentation. Can
decrease volume for heightened sense of drama.
Pause: Pauses are useful since it allows audience time to grasp what you are
saying. It can also be used for drama and also get attention, if used properly.
Activity
Imagine that you are attending a business seminar conducted at Infosys.Your team of 4 or
5 executives has been invited to make a presentation on any relevant business topic.
Form groups; ask them to pick up a specific topic-10 mins for preparation, 3 mins for
presentation. Give feedback on relevant parameters.
Instructions:
• Each person in a group can speak for 2 minutes (10 minutes for a group of 5).
• You and your group have 10 -12 minutes to choose, plan and prepare before you
present.
TIPS for the GROUP:
1. Brainstorm your ideas
2. Select the most relevant and important ones. Assign an idea/set of ideas to each
member of your group.
3. Organize your ideas in the order of importance
4. Think of examples to support these ideas
5. Think of a good opening
6. You can use some of these expressions:
a. The subject of my presentation is…
b. I’m going to talk about…
c. I’d like to start off by saying that…
d. I’d like to make three main points…
Tips for the facilitator:
• The preparation for the mini-presentations can be guided step by step by the facilitator
or done by participants on their own depending on how familiar they are with activities
of this kind or quick in understanding and taking the initiative.
• Time has to be managed well and a time keeper appointed to give signals to speakers
about close time.
• Feedback can be peer and facilitator driven. While appropriateness of content is
important in business presentations, the feedback here can focus primarily on
elements such as fluency and coherence and to some extent on grammar
and vocabulary. Only major mistakes can be pointed out so that learners do
not become overly nervous. The primary focus of this exercise is on being fluent
and coherent.
• Play the TED talk by Mr Shashi Tharoor to show how a presentation can be impactful.
• Play the TED talk by Pranav Mistry to show how simple language can be effective.
Parameters for evaluation
Name
Class
Body
Language
English
Content & Audience
Proficiency Presentati orientation
on
(Confidence)
Remarks
Sample Topics
•
•
•
•
•
•
•
•
•
•
My role model
The business leader I admire
Are customers always right?
What makes people work harder?
The path-breaking technological innovation in the last ten years
The best mobile phone in the market today
To be or not to be
When in Rome do as the Romans do
How to walk the tight rope
Peer pressure
Poll - Please provide your response
1. Question
2. Question
3. …
THANK YOU
www.infosys.com
The contents of this document are proprietary and confidential to Infosys Limited and may not be disclosed in whole or
in part at any time, to any third party without the prior written consent of Infosys Limited.
© 2011 Infosys Limited. All rights reserved. Copyright in the whole and any part of this document belongs to Infosys
Limited. This work may not be used, sold, transferred, adapted, abridged, copied or reproduced in whole or in part, in
any manner or form, or in any media, without the prior written consent of Infosys Limited.