AUGUST 2016
www.fourriversbusiness.com
ON TRACK
T VA e y e i n g 2 017 c o m p l e t i o n
for Shawnee Plant upgrades
2 • August 2016
Four Rivers Business Journal
fourriversbusiness.com
What’s Inside
2 People & Business
Four Rivers Business Journal is a monthly publication of Paxton Media Group.
Hirings, promotions, awards and honors
3 Sales
Negotiate the price that you deserve
4 Financial Planning
Should you buy long-term care insurance?
6 Human Resources
Publisher
Jim Paxton
Editor
Steve Wilson
[email protected]
270-575-8666
Photography
Ryan Hermens
New pay data regulations coming
7 Government
You can help reduce red tape
Contributors
Dave Adkisson
Amy Clevidence
Randy Fox
Jeffrey Gitomer
Charlie Nichols
Faris Sahawneh
Johanna Fox Turner
To advertise, call 270-575-8764
9 Technology
Is your data disaster-ready?
10 Great Customer Service
Helping employees deliver best work
12 On Track
TVA eyeing 2017 completion
for Shawnee Plant upgrades
15 Servant Leadership
Style a good fit for business, education
20 Paducah Board of Realtors
Sales statistics and comparison report
January 2016 - June 2016
22 Fine Print
23 June Building Permits
On The Cover
RYAN HERMENS | The Sun
TVA Shawnee Fossil Plant officials say planned environmental
upgrades to Units 1 and 4 are progressing on schedule to be
completed by Dec. 31, 2017. TVA estimates the project, which
is approximately 30 percent complete, will cost between $185
million and $215 million. People & Business
Marra McMillan has joined The
Paducah Bank and
Trust
Company
as a private banking
relationship
manager. She most
recently was director of operations
for Baptist Health McMillan
Medical
Group,
where she was responsible for directing
the overall practice and operations of all
Baptist Health Paducah medical offices.
She has 12 years of experience in community health services and health care administration. McMillan holds a bachelor
of arts degree in psychology from Murray
State University and a master of public
health degree from Eastern Kentucky
University.
■■■
Blake Johnson has re-joined the staff
at Innovations Branding House as a con-
Johnson
Guess
tent strategist. He previously worked as a
photographer at Innovations, and returns
after working two years as the social media manager for Harrah’s Casino in Metropolis. He holds a bachelor of fine arts
in photography from Columbia College
Chicago, where he also studied fiction
writing.
■■■
Susan Guess, vice president of marketing at Paducah Bank, has been elected
Please see PEOPLE | 16
fourriversbusiness.com
Four Rivers Business Journal
August 2016• 3
Sales
Negotiate the price that you deserve
Reality: You want the deal badly.
You need the business. You suspect
that your price is too high to begin
with. So what do you do? You lower
your price rather than negotiate.
Most salespeople are afraid to stand
by their price structure because of a
single mistaken assumption: “If I refuse to negotiate my price, I’ll lose the
deal.” The reality is just the opposite.
If you aren’t prepared to defend your
price, your customer will lose respect
for you.
My good friend Ed Brodow is a negotiation expert. He wrote the book,
“Negotiate With Confidence.” Here
are his eight concepts that will help
you to negotiate the price you deserve.
Idea One: You are entitled to reasonable compensation.
What is reasonable? Whatever you
can convince your buyer that your
product/service is worth. The operative principle here is value. No buyer
will begrudge you a price that is reasonable relative to the perceived value
of the product/service.
Idea Two: Don’t sell yourself short!
Do you believe that what you are
selling is worth the price? It fascinates
me when some salespeople are able
to bring in the order at a premium
price while others can’t seem to get by
without discounting. What accounts
for this? One salesperson gets up in
the morning and says, “My product
is great and my customers are happy
to pay my price!” Another salesperson gets up and says, “My product is
great, but the buyer will never pay me
such-and-such!” Don’t sell yourself
short and your price will follow.
Idea Three: Don’t apologize!
Once you have established the value of your product/service, present
your price with confidence. My friend
didn’t have the confidence to ask for
his full fee because he didn’t believe
in it himself. If you believe your price
is correct, just assume that your customers will agree.
Idea Four: Always be willing to
walk away!
He calls this Brodow’s Law. You
must be prepared to say, “Next!” or
your customers will sense your uncertainty. The willingness to walk away
from a sale comes from having options.
It is crucial to have other potential
sales in the line-up. When you know
that your sales career doesn’t hinge
on this one deal, you can exude confidence. And buyers will bow to confidence.
Idea Five: How to justify your
price.
Once you have decided on your
price, it’s not good business to tell
your customers to “take it or leave it.”
You must provide reasonable justification so your buyer will say, “OK,
that makes sense. I can accept that.”
Here is your justification:
1. Give your price legitimacy: If
your buyers are doing their homework, they will know you are telling
the truth.
2. Focus on the value of your product/service, not on the price. Buyers
will pay for value.
3. Tell them you can’t lower your
price for one customer without lowering your price for everybody.
Idea Six: Make the buyer work for
concessions.
If you appear too anxious to negotiate your price or terms downward,
the buyer will perceive you as worth
less (or worthless). If you do lower
your price, be sure you make your
buyer earn the concession. Don’t give
in right away. Ask for concessions in
return, such as additional business or
faster payment.
Idea Seven: Qualify your prospective buyers.
There are occasions where you may
be wasting your time negotiating with
a customer. If you think a buyer may
be out of your price range (either below it or above it), ask: “What did you
pay for this last time you bought it?”
or, “What were you expecting to pay?”
You may want to let them know that
you are not in the same range. You
may want to sell them a more or less
expensive item. Or you may want to
fit them into an exception category—
provided you can save face.
Idea Eight: Leave the customer
feeling great.
Whatever you do, remember that
your objective is to create a repeat
customer. How to make them love
you without lowering your price:
1. Be a good listener. Allow them to
get their gripes about your price off
their chest. They will thank you for
being patient with them.
2. Help them to accept your price by
providing reasonable justification.
3. Sell your unique strengths. Let
the customer feel like he or she is getting a one-of-a-kind. The best!
The major obstacle that prevents
Jeffrey Gitomer
“
MOST
SALESPEOPLE
ARE AFRAID TO STAND BY
THEIR PRICE STRUCTURE
BECAUSE OF A SINGLE
MISTAKEN ASSUMPTION:
“IF I REFUSE TO NEGOTIATE
MY PRICE, I’LL LOSE
THE DEAL.”
you from getting the price you want is:
fear of rejection. One way of dealing
with this fear is to lower your price.
That’s the bad way – but it’s the easy
way. Salespeople love the easy way.
A better way is to overcome your
fear by schooling yourself in assertive
negotiation techniques. When you do
it right, both you and your customer
will feel a sense of “I win.”
The secret? Your belief in yourself
and your product or service will be
your best weapon. Your self-confidence will be rewarded – with a sale.
Jeffrey Gitomer is the author of 12
best-selling books on selling. His
real-world ideas and content are
also available as online courses at
222.GitomerLearningAcademy.com.
For information about training and
seminars visit www.Gitomer.com or
www.GitomerCerfifiedAdvisors.com,
or email him at salesman@gitomer.
com
4 • August 2016
Four Rivers Business Journal
fourriversbusiness.com
Financial Planning
Long-term care insurance
Would buying a policy be the right option for you and your family?
One of the more difficult financial
decisions facing those of us in middle
age is whether we should buy longterm care insurance (LTCI). You’ve
probably witnessed a friend or family
member enter a long-term care facility only to be blindsided by the costs
of extended full-time care.
We don’t want to think about this
happening to us or our families, but,
statistically speaking, we are likely to
require at least some long-term care
during our lives. Ignoring the reality is
leaving a huge financial risk to chance.
Should everybody purchase long-term
care insurance? Not necessarily, but
you should learn enough to make an
informed, proactive decision.
If you decide to buy a policy, you
will have to choose the type of policy
that is appropriate for your family and
what you are willing to spend. Policies
and costs vary widely based upon the
benefit period/benefit maximum, inflation coverage, levels of care, shared
benefits, daily/monthly benefits, and
much more. The purpose of this article, however, is to help you determine
whether you are an appropriate candidate for some version of managedcare insurance.
What about your genetic
history?
Conditions that require specialized
care but don’t kill you quickly are
“
the most costly. If you have a family history of dementia, Alzheimer’s,
multiple sclerosis or Parkinson’s, you
may be at high risk for a long stay in
a nursing facility, where a LTCI policy
will really be beneficial. On the other
hand, if you have a family history of
cancer, LTCI may not be the right
choice. That’s because cancer patients
have a better quality of life until near
the end and are often able to remain
at home with hospice care for most of
the duration of the disease.
Is it worth the cost to you?
As with all insurance policies, you
are purchasing LTCI to mitigate a
risk. Medicaid will pay for your care
if you don’t have enough to pay for
long-term nursing care, so the risk in
this case is not that you’ll be left to live
in the street but that you’ll die practically penniless, having spent the savings you had hoped would go to your
spouse and children.
My general rule of thumb is that if
you are worth $3 million-plus, and
are willing to risk spending up to
$1 million or more for nursing home
care, you probably don’t need to buy
LTCI. Between $1 million and $3
million, you are in the “sweet spot”
for needing some nursing home/inhome care policy. Below $1 million,
the price you’ll pay for LTCI is probably not worth it.
What are your other options?
An expensive LTCI policy is not the
only solution. Here are some alternatives:
■ Give away your estate at least five
years before you go into a nursing
home. If you are sufficiently impoverished, Medicaid will pay for the cost
of your nursing home care. I’m really not a fan of this strategy, as you’ll
have to relinquish control of your assets not knowing if you’ll ever enter
a long-term care facility and at great
risk to your personal welfare. If you
are considering a decision this radical, be sure to consult with an attorney who specializes in Medicaid planning. You should also coordinate with
your financial planner and/or CPA.
■ Buy an STCI (short-term care insurance) policy to cover stays of up to
360 days. According to the Center for
Retirement Research at Boston College, about 50 percent of Americans
will need nursing home care during
their lives. The less-discussed statistic, however, is that the average stay
for a man is less than a year and about
1.5 years for a woman. If you’re balking at the cost of a soup-to-nuts LTCI
policy, STCI may be a good compromise.
■ Buy a SPIA (single premium immediate annuity), the only annuity
I actually recommend. A SPIA is a
very straightforward transaction: you
Johanna Fox Turner
give a sum of money to an insurance
company in exchange for a monthly
payment for the rest of your life. Because it’s not complex (unless you are
persuaded to add expensive riders),
commissions are low. Returns are
low, too, but that’s not what matters.
If done properly, the purchase of the
SPIA converts “countable” assets into
a “non-countable” income stream.
In other words, the SPIA does not
have to be spent down even though
the spouse is in a nursing home. For
those who are facing the loss of a
chunk of assets to pay for long-term
care, a SPIA may be the answer.
■ Exchange a taxable annuity or life
insurance policy into a LTCI policy.
Do you regret that costly whole life
insurance policy your “best friend”
sold you? Here’s a solution: the Pension Protection Act of 2006 allows
taxpayers to use what is called a 1035
exchange to convert an existing life
insurance policy or annuity into a
standalone or hybrid LTCI policy. By
doing so, you not only have long-term
care coverage but the built-in taxable
gain in your current policy vanishes!
Johanna Fox Turner, CPA, CFP, RLP,
is CEO of Milestones Financial Planning LLC in Mayfield. Contact her
at [email protected], 270-2470555, 800-991-2721, or at milestonesfp.com.
POLICIES AND COSTS VARY WIDELY BASED UPON THE BENEFIT PERIOD/BENEFIT MAXIMUM, INFLATION
COVERAGE, LEVELS OF CARE, SHARED BENEFITS, DAILY/MONTHLY BENEFITS, AND MUCH MORE.
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Four Rivers Business Journal
August 2016• 5
Invest in yourself.
Arthur J. Bauernfeind College of Business
Online MBA
Murray State University ranked 27th in
the “Best AACSB Online MBA” Category
among all Online MBA programs that
are accredited by the AACSB.
~ GetEducated.com
Online M.B.A. program ranked as one of
the best in the country.
- U.S. News & World Report, 2014
This choice
changes everything.
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Equal education and employment opportunities M/F/D, AA employer. Murray State University supports a clean and healthy campus. Please refrain from personal tobacco use.
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6 • August 2016
Four Rivers Business Journal
fourriversbusiness.com
Human Resources
New pay data regulations coming
Proposal aims to track income disparities between genders
Recently, I wrote about the new
overtime and safety reporting regulations that have come out from the
Wage and Hour Division and OSHA.
Both sets of new regs were ramping
up the compliance on businesses,
thus increasing both the cost and the
risk.
Now, I must alert you to yet another
new rule, this one being proposed by
the Equal Employment Opportunity
Commission (EEOC).
The new requirement is that all employers with 100 or more employees
must submit to the EEOC pay data
for each employee, broken down by
gender, race and ethnicity, starting in
2018 for the 2017 calendar year.
The commission wants to be able to
track pay disparities between genders
to better enforce equal pay standards.
To do this, employers will be required to report the income listed on
the annual W-2s to the EEOC via an
expanded EEO-1 annual report. This
report, usually due by Sept. 30, will be
pushed back to a March 31 reporting
date starting in 2018.
Please understand that most employers, and certainly my firm as a
consultant to local employers, support the concept of identifying and
eliminating discriminatory pay practices.
However, turning over individual
pay data to governmental bureaucrats, not for verifying your income
for tax purposes, but rather to let
them start an investigation if they
don’t like the results, is wrong and
can only lead to frivolous actions.
While this is just a proposed rule
Randy Fox
at present, employers should realize
that some version of this is coming.
Hence, a general review of your
organization’s compensation plans
would be in order now, so that when
your 2017 data gets reported, you can
have complete confidence that you
can defend any claim of discrimination.
Randy Fox, SHRM-SCP, SPHR, is
founder and senior partner of Capstone HR Services, Inc.
To locate and mark buried utility gas, electric, cable and telephone lines, call 811 at least
two business days before digging begins. It’s safe, it’s free and it’s the law.
If you suspect a natural gas leak, leave the area immediately, and then call 911 and 1-866-322-8667.
For more information about gas safety, visit www.atmosenergy.com.
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Four Rivers Business Journal
August 2016• 7
Government
You can help reduce red tape
If you ask business owners what
frustrates them most about running
their businesses, one of the resounding answers will be the amount of red
tape they have to deal with on a daily
basis.
As anyone in the business community can tell you, running a business
in today’s economy has many challenges, and government regulations
are at the top of the list.
Whether the rules address workforce, finances or actual processes
used to produce a good or service,
they often result delays, fees, inspections, reporting and in some cases enforcement penalties and fines.
Currently there are more than
4,500 regulations on the books in
Kentucky, and only 15 to 20 percent
of them have been reviewed recently
to determine their effectiveness. That
leaves a lot of regulations that we
honestly don’t know are needed or are
working.
Luckily, here in Kentucky, there
may be some relief coming to cut
some of this red tape. Gov. Matt Bevin recently announced his Red Tape
Reduction Initiative, asking Kentuckians to identify burdensome regulations and offer suggestions for improvement.
We have asked our members, and
“
all Kentucky businesses, to visit the
website (redtapereduction.com) and
share their views about the regulations they believe are a barrier to
their businesses and how they potentially could be fixed. This is a tremendous opportunity to cite regulations
that make it difficult for businesses
to keep their doors open and employ
Kentuckians, and it is one that should
not be wasted.
All Kentucky businesses are urged
to participate in this effort.
When deciding what suggestions to
offer, consider not only actual regulations that should be amended or
repealed but also reporting requirements, inspection and enforcement
processes, and fees.
It may not be a regulation that
causes the red tape but instead is the
process of implementing the rule that
creates the delays and added costs of
doing business.
It also is important to consider
that technology and equipment have
changed over time, but regulations
might not have been amended to reflect those changes.
The chamber recognizes the need
for smart regulations to ensure workplace safety and protect public health.
But with a huge price tag in compliance costs and an increasing number
BY EXAMINING OUR REGULATORY SYSTEM,
WE CAN TAKE AN IMPORTANT STEP TOWARD
ENSURING KENTUCKY HAS PRO-GROWTH POLICIES
THAT WILL HELP ATTRACT BUSINESS TO OUR
COMMONWEALTH.
of complex rules, it’s clear our regulatory system isn’t working the way it
should.
Many of these regulations simply
stifle economic growth and impose
unnecessary costs that businesses
have to pass along to their customers.
Kentuckians deserve a regulatory
system that is fair for everyone, takes
into account the views of communities and businesses, evaluates the
impact they have on jobs and businesses, and protects our economic
and personal freedoms.
By examining our regulatory system, we can take an important step
Dave Adkisson
toward ensuring Kentucky has progrowth policies that will help attract
business to our commonwealth.
Don’t miss your chance to be heard.
Visit the website and submit your
ideas. The governor and his team are
committed to seriously reviewing all
suggestions and improving the business climate of Kentucky.
Dave Adkisson is president and CEO
of the Kentucky Chamber of Commerce.
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8 • August 2016
Four Rivers Business Journal
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Four Rivers Business Journal
August 2016• 9
Technology
Is your data disaster-ready?
Meteorologists reported that at
least seven small earthquakes shook
the west Kentucky and northwest
Tennessee areas during the first week
of June this year. Last June an outbreak of six tornadoes occurred in
our area in a single day. These two
examples show us Mother Nature is
anything but predictable. We hear a
lot about being “disaster ready.” Is
your business disaster-ready? Does
that include your company’s computer systems and critical business
information?
Most companies perform some
sort of backup of their digital data,
but backup alone is not enough. I
frequently ask new and prospective
clients, “How are you backing up
your data?” and often the responses
I receive are very similar. The answer often sounds something like
this: “I copy my data to an external
drive and take it home with me.” This
practice, while very common, is simply not enough protection for your
business. What happens if a natural disaster strikes in our region and
both your business and the location
where you’ve taken your backup data
is affected? You might find yourself
in a situation where you’ve backed up
your data, but both your original copies and your backups are destroyed.
You must understand what you are
backing up when you simply copy files
from one drive to another. Traditional
backup solutions like tapes and network attached storage create onsite,
duplicate copies of your data only.
This includes files such as Microsoft
Office documents, Quickbooks Company Files, etc. While you may have
your data, your ability to access and
use it is not possible if you lack access
to the software applications associated to the file types. As a result, your
business will suffer from costly down-
Amy Clevidence
time in the event of hardware loss or
failure. This downtime could be days
long depending on the severity of the
situation.
Rather than backing up just your
company files, you should consider
cloud-based disaster recovery for an
added layer of protection for your
business. Cloud based disaster recovery solutions create an image of your
entire server including user accounts,
Please see DATA | 11
10 • August 2016
Four Rivers Business Journal
fourriversbusiness.com
Helping your employees deliver great customer service
Read any book on leadership and
business and you’ll hear that great
customer service begins with great
employees. We are told that happy
employees equals happy customers
and that to attract and retain the most
talented, experienced people who can
serve our customers best, we must
create a culture our employees want
to be a part of and a place they are
proud to work.
What employees need to provide
great customer service:
■ Clear Communication - Employees need to know what’s going on
in the company and what’s important
to senior management. They need
to understand the benchmarks that
must be met and the goals that need
to be accomplished. Most importantly, each person needs to understand
his specific role and why it’s important.
Our employees are stakeholders.
They’ve chosen to invest a good portion of their lives helping our company succeed by serving our customers.
They can help us only when we clearly
communicate our goals and objectives.
Are you communicating a clear direction and setting specific expectations? Are you coaching them on how
they can improve? Consistent and intentional communication with those
on your team is key to delivering great
customer service.
■ Purpose & Meaning - Most
people want to have a positive impact in this world. They want to affect things in a meaningful way. They
want to know that what they do makes
a difference.
Most everyone has heard the story
about the bricklayer. While walking down the street, a man saw three
fications to deliver excellent results?
As a leader, are you setting a good
example with a lifelong pursuit of
training and personal development?
Providing your employees access to
ongoing training is key to delivering
great customer service.
Charlie Nichols
bricklayers at work. He walked up to
the first bricklayer and asked what he
was doing. The first bricklayer replied,
“I am laying bricks.” The man walked
up to the second bricklayer and asked
what he was doing. The second bricklayer replied, “I am building a wall.”
The man walked up to the third bricklayer and asked the same question.
The third bricklayer replied, “I am
helping build a cathedral!”
Are your employees just laying
bricks or are they doing their part to
build a cathedral? Are you helping
your them see the bigger picture? Are
your people merely doing a job or are
they serving others? Helping your
people find purpose and meaning in
their job is key to delivering great customer service.
■ Training - We all perform best
when we feel capable and competent.
Good training is critical because it underpins good job performance. Poor
customer service is not always caused
by employee apathy or carelessness.
Oftentimes it’s a result of improper
training.
Do you make investments in your
most precious resource (your people)? Are your customers being served
by people who have the proper quali-
■ Empowerment - Employees
can work best when they are given
an appropriate amount of autonomy
and authority. Although some people
can’t (or won’t) do well without a lot
oversight and prodding, most folks
appreciate being able to make at least
some decisions about how they can
best perform their job.
This is especially true with front
facing employees. Have you ever left
a place of business disgusted that
an employee wouldn’t (or couldn’t)
take action to solve a problem? Perhaps the company had not given the
employee the latitude and decision
making authority (along with proper
training) necessary to take good care
of customers.
Have you coached your employees
on how to determine exactly what the
right thing is in a given situation? Do
you trust their experience and judgement? Are they encouraged to make
decisions regarding customer care?
Empowering your people to do their
job without being micromanaged is
key to delivering great customer service.
Please see SERVICE | 11
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Four Rivers Business Journal
DATA
CONTINUED FROM PAGE 9
security settings and all software applications required to access and
modify your data files. In the event of
a hardware failure, your server image
can be spun-up in the cloud as a virtual machine and accessed by users
from any computer with internet access in a matter of minutes, not days.
Often times cost is the reason cited
by individuals who decide not to invest into cloud-based disaster recovery solutions for their businesses. The
cost of cloud-based disaster recovery
solutions have decreased significantly
from the time they were initially introduced. When considering the cost
think of how downtime and data loss
would impact your business. If your
servers and PCs are destroyed, how
much time would it take to replace
your office servers and the applica-
tions on it? Would you even have copies of the software installation disks
and keys? How long would it take you
to find that information and reconfigure the new hardware from scratch?
How much money would your business lose during this process?
If you’d like to learn more about how
cloud-based disaster recovery works,
check out this video: https://youtu.
be/AoxapIM9r-k. An investment into
a cloud-based disaster recovery solution is similar to buying an insurance
policy. You insure your business property against fire, floods, and other disasters. Why wouldn’t you insure your
business against the devastation of
system and data loss as well?
Amy Clevidence is the director of
marketing at Kalleo Technologies.
Contact her at 270-908-4136, ext.
136, or [email protected].
SERVICE
CONTINUED FROM PAGE 10
■ Financial Rewards - Research
shows that a positive overall work
environment, being treated with respect, and receiving recognition for
our accomplishments, are all more
important than money. Money is never ranked first in surveys regarding
job satisfaction.
Nevertheless, our employees are
working to provide a certain standard
of living for themselves and for their
families. To attract, recruit, and retain the best, most motivated people,
we must ensure that they are compensated well. Although money is not the
only thing folks consider when choosing an employer, it is a major factor.
Do you regularly review your pay
schedule to make sure it’s competitive for the marketplace? Do you
communicate to your employees all
the benefits you provide in addition
to their salary such as bonus pay,
health insurance, 401K match, vision
care, paid time off, career development and training, etc.? Making sure
your employees receive a competitive
compensation package and that they
understand it is key to providing great
customer service.
As leaders, it’s up to us to work with
our people to help create a work environment that enables them to consistently deliver fantastic customer
service. When we do, our employees
benefit, we benefit, and our customers benefit. All those benefits will ultimately add up to an increased bottom
line.
Charlie Nichols lives in Paducah
and is general manager of TAG Truck
Center in Calvert City. TAG is West
Kentucky’s full service Freightliner
and Western Star heavy duty commercial truck dealership.
August 2016• 11
12 • August 2016
Four Rivers Business Journal
ON
TRACK
TVA eyeing 2017 completion
for Shawnee Plant upgrades
BY DAVID ZOELLER
[email protected]
fficials at TVA’s Shawnee Fossil
Plant say planned environmental upgrades to Units 1 and 4 are
on track for completion by the
end of 2017.
TVA is installing additional
air pollution controls on the units, a requirement of a 2011 Clean Air Act agreement with the Environmental Protection
Agency and a consent decree with four
TVA region states, including Kentucky,
O
and three environmental groups, including the Sierra Club.
The additional controls for Units 1 and 4
will reduce nitrogen oxide and sulfur dioxide emissions. The Shawnee plant, located
10 miles outside Paducah, has nine units
generating 1,206 megawatts of power. The
other seven units have sufficient controls
to meet EPA clean air standards and are
not part of the agreement.
The upgrades, which consist of installing selective catalytic reduction systems
to reduce nitrogen oxide emissions and
scrubbers to reduce sulfur dioxide emis-
fourriversbusiness.com
RYAN HERMENS | The Sun
More than 175
full-time contract
workers are
employed in the
construction
project at the
TVA Shawnee
Fossil Plant, in
addition to the
250 full-time TVA
employees. The
plant is located
10 miles outside
of Paducah.
sions, must be completed by Dec. 31, 2017.
TVA estimates the project, which is approaching 30 percent completion, will cost
between $185 million and $215 million.
More than 175 full-time contract workers
are employed on the construction site, in
addition to the more than 250 full-time
TVA employees who operate the plant.
“The project is going well,” said Randy
DeHart, plant manager.
“We’re pleased. There’s been no recordable injuries on this project. A lot of that
is due to teamwork, collaboration and
looking ahead.”
Volume 23, Issue 8
www.paducahchamber.org
August PIP to feature
Kentucky State Treasurer Allison Ball
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August 2016
PIP Breakfast
QQQ
Membership Campaign
QQQ
Paducah Young Professionals
QQQ
Public Policy Luncheon
QQQ
Small Business Seminars
QQQ
Member News Briefs
QQQ
Ribbon Cuttings
QQQ
Paducah Area Chamber of Commerce
300 South Third Street. O P.O. Box 810
Paducah, KY 42002-0810
Phone: 270-443-1746 O Fax: 270-442-9152
[email protected]
Welcome New Members
2016 Board
of Directors
CHAIR
Bruce Wilcox
CHAIR ELECT
Tammy Zimmerman
VICE CHAIR
Leon Owens
TREASURER
Sheila Barger
IMMEDIATE PAST CHAIR
Bryan Carner
Cory Hicks
Business Advocacy
Jim Dudley
Membership and Marketing
Cindy Ragland
Education and Workforce
DIRECTORS
Chad Beyer
Tony Copeland
Stan Eckenberg
Danny Evitts
Steve Grinnell
Barry Hatcher
Mardie Herndon
Daniel Jones
Mike Karnes
David Kelly
Mike Lawson
Dona Rains
Craig Rice
Bill Robertson
David Simon
Sonny Smith
Greg Thompson
2016 Membership Campaign
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EX-OFFICIO DIRECTORS
Bob Leeper - McCracken County Judge Exec.
Gayle Kaler - Mayor
Quin Sutton - McCracken Co. Schools
Donald Shively - Paducah Independent Schools
Dr. Charles Chrestman - WKCTC
Dr. Brian Van Horn - MSU
Scott Darnell – Paducah Ecnomic Development
Jim Dudley - Leadership Paducah Foundation
PROFESSIONAL STAFF
Sandra Wilson
President
Fran Johnson
Vice President – Governmental Affairs
Jill Hester
Vice President – Operations
Kelly Davis
Member Service Director
Cindy Fuller
Administrative Assistant
2 | The Chamber Connection
August 2016
Thank You for Renewing Your Chamber Membership in June
A & K Construction, Inc.
Acety Arc - A Division of Ozarc Gas
Aloha Pools & Spas
AMTROL, Inc.
Arch Environmental Equipment, Inc.
Artisan Kitchen
Beltline Electric Company, Inc.
Bluegrass Honda BMW
Ceglinski Animal Clinic
Century 21 Service Realty
Chief Paduke Development Corp.
Clayton, Byrd & Meeks
Comcast Cable of Paducah, Inc.
Commercial Door & Hardware/
Atlas Door
Community Foundation
of West Kentucky
Credit Bureau Services
Dialog Telecommunications
Edward Jones Investments
e-Tel
Family Service Society, Inc.
freight house
Golfmart
The Grey Hare
Hannan Supply Company
Higdon Furniture
J.C. Cates Construction
Jasmine Paducah LLC
Jeda Homes, LLC
Jim Smith Contracting Co., LLC
Laura Kauffman Design, LLC
Ms. Janet Levinson
Lindsey Wilson College
Paducah Convention & Visitors
Bureau
Paducah Cooperative Ministry
Paducah Day Nursery
Paducah Lifeline Ministries/
Ladies Living Free
Parkview Nursing and Rehabilitation
Center
Patti’s 1880s Restaurant
Pine Bluff Sand & Gravel
Premier Portable Buildings/
Magnolia Buildings
Project CARAT
Purple Toad Winery
Ray H. Mullen Motor Co., Inc.
River Discovery Center
Robert Alexander Auctions/
RARE Auction Group
SkyWest Airlines
Story Electric Co., Inc.
Superior Care Home, Inc.
Thomas G. Smith & Associates, LLC
Troutman Sign Graphics, Inc.
Washburn, Key & Lowry PLLC
Mr. Ken Wheeler
Youngblood’s RV of Paducah
July Power in Partnership Breakfast
Peel & Holland was the sponsor for the
Chamber’s July Power in Partnership
Breakfast. The theme was a Salute to
the Local Non-Profits Related to Health
and Human Services, and 32 local organizations had displays. The speakers
were Kevin Middleton, president of United Way of Kentucky, and Helen Carroll,
United Way of Kentucky Bornlearning
Academy Coordinator. Pictured are (l-r)
Chamber Board Chairman Bruce Wilcox,
Petter Supply; Monique Zuber, executive director of the Paducah-McCracken
County United Way; Helen Carroll and
Kevin Middleton with the United Way of
Kentucky; and Roy Riley, president of
Peel and Holland and the July sponsor.
Photos by William Carter Photography
At the July Chamber breakfast,
Leadership Paducah
Class #29 presented the proceeds
from its class project to the Easter
Seal Center for use
to construct an outdoor garden area
for the Adult Services. The amount
presented was a
record -breaking
$77,250! Congratulations to Leadership Paducah Class
#29.
August 2016
The Chamber Connection | 3
News
From Our Members
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1857 Boutique Hotel Wins State
Preservation Award
Paducah from the Yeiser Art Center. Pictured are
Randy Davis, regional architect, and William A.
Brown, president, Baptist Health Paducah; Cindy
Ragland, Yeiser board president; Dona Rains,
community outreach director, Baptist Health Paducah; and Lindsey Maestri, Yeiser executive
director.
Marra McMillan Joins Paducah Bank
McMillan
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Bethany Willcutt Joins the Byers Law Firm
Baptist Health Paducah Partners with
Yeiser Art Center
Pictured are (from left) Chris Black, Board Member, Ida Lee Willis Foundation; Jorge Martinez and
Paul Gourieux, owners of the 1857 Boutique Hotel; and Barbara Hulette, Board Member, Ida Lee
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Lourdes Announces Retirement of
President and CEO Steven Grinnell
Baptist Health Paducah Stroke Program
Receives National Quality Award
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4 | The Chamber Connection
August 2016
Pictured are Starr Block (center) of the American
Heart Association/American Stroke Association:
with Baptist team (left): Mary Legge, RN, stroke
team leader; Michael Muscarella, executive director of ambulatory services; Adam Ogle, RN; Emergency department director; Stroke center director
Joseph Ashburn, MD; Bridget Swatzell, RN; Vanita
Edmonds, RN, and Emily Robinson, RN.
Sean Oslin Joins Heartland CARES
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Please see MEMBERS | 8
August 2016
The Chamber Connection | 5
Ribbon Cuttings
Brandi Bone, owner of Soirees Event Center, celebrated the grand
opening of this new facility at 2069 Irvin Cobb Drive. The event center
provides an elegant space for receptions, corporate events, community galas, birthdays, reunions, and offers a full kitchen, in house catering options, and a spacious dance floor. Soirees also offers event
planning as well as linen and decoration rentals. For more information
visit www.soireeseventplanning.com or call 270-816-3947. The city-owned Market Square ART Park, located at 117½ South 2nd Street
adjacent to JP’s Bar & Grill, recently opened. In addition to seating areas and
landscaping, the park features metal art panels, fiber art banners, glazed ceramic art tiles, and a sculpture, “Fluid Progress.” Paducah Main Street received
a Creative Placemaking grant from the Paducah Board of Realtors to assist with
the cost of the art pieces. Culver’s is coming to Paducah! Julie Cassity, owner, celebrates the official
“turning of the soil” with a ground breaking ceremony. Culver’s will be located at 5450 Old Hwy 60 West. The 4310 square foot restaurant will seat 88
people. Pictured with Cassity are her family; representatives of the building
contractor Pinnacle, Inc.; CFSB; and Paducah Mayor Gayle Kaler.
Lourdes and Mercy Medical Associates welcomed urologists Dr. Patrick Ellison, Dr. Robert Kupper and Physician Assistant Brian Johnston.
Services provided and conditions treated at the new practice include
general urology, prosthetic implants, urologic oncology, including prostate,
kidney and bladder cancer, benign prostatic hyperplasia (BPH), kidney
stones, erectile dysfunction and hematuria. Mercy Urology is located
inside the Lourdes Marshall Nemer Pavilion, Suite 310. For more information, call (270) 538-6200.
6 | The Chamber Connection
August 2016
HireLevel celebrated its new Paducah location with a ribbon cutting. Marketing Director Erin Kopec is shown cutting the ribbon.
HireLevel provides professional and light industrial staffing services along with payroll
services. It was established in 1995 and has
more than 1,000 employees nationwide. For
more information visit their location at 2928
Park Ave. or www.HireLevel.com.
Buffalo Wild Wings, located at 2916
James-Sanders Blvd., celebrated its newly
remodeled Paducah location with a ribbon
cutting. Manager Shawn Hungate said the inside has been revamped during the remodel,
including new flooring, tables and chairs,
televisions and decor. For information go to
buffalowildwings.com or call (270) 444-5795.
Kevin Rhinehart Golf Sales,
located inside the Rolling Hills
Country Club at 701 Lakeside
Drive, is owned and operated
by Kevin Rhinehart, a PGA Professional. Kevin offers clubs,
clothing, shoes, golf balls and
more as well as lessons for full
swing, pitching, chipping, and
putting for all skill levels. He
is open Monday: 12 p.m. to 5
p.m., Tuesday-Friday: 8 a.m. to
6:30 p.m., Saturday: 7:30 a.m.
to 6:30 p.m. and Sunday: 7:30
a.m. to 6 p.m. Call the Golf
Shop at (270) 554-4508.
Superior Care Team wins
Chamber Golf Scramble
August 2016
HealthWorks was the presenting
sponsor for the Paducah Chamber Golf Scramble. US Bank and
Royal Oaks Chevrolet/Cadillac
were gold sponsors. About 200
golfers and volunteers enjoyed
the golf, fellowship and networking at the Country Club of
Paducah. Thanks to all of our
sponsors, golfers and volunteers
who helped make the day a success. Co-chairs of the golf tournament were Helen Sims, Superior Care Home and Jim Dudley,
KeeFORCE. First place team was
Superior Care Home; second was
Crowdus Maintenance and third
was Beltline Electric. Pictured are
Jim Dudley, Golf Scramble coChair; Superior Care team members Steve Korte, Kevin Baer,
Mike Sims and John Kernohan;
and Bruce Wilcox, Chairman of
the Chamber Board.
The Chamber Connection | 7
Welcome New Members
June 2016
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MEMBERS
CONTINUED FROM PAGE 5
Lourdes Hospice Receives Grant
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<8:*5 272;<:@ ?2<1 2;<27,<287 Pictured (left to right) are Kay Williams, Lourdes
/:86 8;<87 855.0. 27 1.;7=< Hospice Director; Vickie Jasper-Henderson, Hospice Clinical Manage; Steven Grinnell, Region255 *;;*,1=;.<<; *7- * *,1 al CEO & SVP, Mercy Health President & CEO,
.58: 8/ :<; 27 &1.8580@ /:86 Lourdes; Jessica Toren,, Lourdes Foundation Ma.8:0.<8?7'72>.:;2<@27(*;1 jor Gifts Officer; Clay Howerton, Carson-Myre
Foundation; and Todd Hawkins, Lourdes chaplain.
270<87
Lourdes Hospital Names Cynthia Dobrzynski
as Vice President of Mission Integration
Dobrzynski
8 | The Chamber Connection
August 2016
fourriversbusiness.com
Four Rivers Business Journal
RYAN HERMENS | The Sun
Construction crews work on new foundations and steel to support the additional air pollution
controls on Units 1 and 4 at the Shawnee Fossil Plant.
According to Keith McMillion, TVA
senior manager, construction projects, there has been over 200,000
man-hours worked so far. The
general contractor for the project is
AECOM. A large percentage of the
construction craft workers are from
local union halls, McMillion said.
“What’s really unique – and challenging – about this project is the
very small footprint (of the plant),”
McMillion said. “They’re doing all
the pre-assembly work they can.
That way, when we get inside the
really small area (where the units are
located) we’re doing as little work as
possible in tight areas.”
Because of the plant’s small
“footprint,” and the scale of the
project, coordination among all the
workers is even more critical, McMillion said.
“It’s just a lot of sequencing,” he
said. “The superintendents and
construction managers each have
to really understand what the other
is doing, and when they’re doing it,
so as not to be in the same area at
the same time. The scheduling and
sequencing is always important, but
even more important here because of
the small area we’re working in.”
The project is a “design-build,”
which is different from a traditional
design-bid-build model, according
to McMillion.
“The advantage is it allows you
to start work before the design is
completely finished,” McMillion said.
“A lot of project are design-bid-build,
which means you do the design, then
bid the construction. A design-build
is more efficient ... it allows you to
start (construction) a little sooner.”
According to McMillion, design is
approximately 60 percent complete
at this point.
“We’re a few months out. The
design here is far enough along that
it doesn’t impact the major construction activities,” McMillion said.
According to DeHart, the Shawnee
plant, which began operating in 1953,
continues to plays a key role in the
TVA system – and in the local community.
August 2016• 13
“TVA has a very balanced portfolio, with a nuclear
fleet, hydro fleet, coal fleet and a gas fleet,” DeHart
said. “We’re positioned well to handle what may come
our way. We (Shawnee) still bring a lot of value to the
economy and the system.”
According to DeHart, the plant’s equivalent payroll, taking into consideration TVA employees and all
the tradespeople that do work at the site, is estimated
around $50 million on an annual basis.
TVA’s impact goes beyond payroll, according to DeHart.
“We have people that contribute to the community
(in a number of ways),” DeHart said. In addition, “the
Combined Federal Campaign is a big deal for us, if you
think about local people who are involved in that, or are
recipients of that through United Way and other charities like that.”
The emphasis on serving the community is not an accident, he said.
“That’s very intentional. TVA’s mission is to serve the
people of the Valley in three ways: energy, economic
development and environmental stewardship,” DeHart
said. “The big way we do economic development is trying to keep our rates low and attract that heavy industry
which has a ripple effect by attracting people to the area.
“You always want to be stewards of TVA’s money,
keeping those rates low and affecting the community
through those charitable ways.”
Welding and preparation of the new ductwork for “scrubbed” flue gas is
being done on a lot adjacent to the plant.
14 • August 2016
Four Rivers Business Journal
fourriversbusiness.com
fourriversbusiness.com
Four Rivers Business Journal
Servant leadership good
fit for business, education
The success of any organization is
largely dependent on the quality of its
leaders.
One particular style of leadership
that has captured the attention of researchers across many cultures is servant leadership.
Styles of leadership commonly
found in higher education and business organizations, such as transactional leadership and laissez-faire
leadership are limited in their leadership potential. These styles are leader-centered and do not empower others to be involved in working together
for the common good.
There is a need to recapture the vision and passion that ignited the early
excitement about becoming servants
in the field of education.
This gap in higher education leadership can be filled by having a leadership style that will transform educational institutions and thus restore
the public confidence in higher education, foster long-term commitments,
and nurture a work environment in
which people thrive as they provide
service to others. Servant leadership
is that kind of leadership style.
While most of the contemporary
leadership theories focus on what the
leaders do for the benefit of organization, servant leadership theory is
distinguished by its focus on what the
leaders do to ensure the well-being of
the followers.
With traits such as listening, empathy, healing, vision, humility, service,
commitment to the growth of people,
building community, and stewardship, servant leaders have the potential to positively impacting their followers, and thus have the potential
for having a long-term impact on both
Faris Sahawneh
life and work
Following a successful 40-year
career with AT&T, Robert Greenleaf published in 1977 his classical essay “The Servant Leader.”
Greenleaf suggested that service
was an essential requirement to leadership and that service began with
the natural feeling that one wanted to
serve, to serve first, before desiring to
lead.
Greenleaf suggested that individuals following a servant leader become
healthier, wiser, freer, more autonomous, more likely themselves to become servants.
In the current leadership milieu,
the views on leadership behavior are
changing because of the recent demands for a more ethical and peoplecentered leadership style, particularly
after the leadership scandals of Enron, WorldCom, and Tyco.
This is why many organizations and
educational institutions have adopted
the principles of servant leadership as
an integral part of their culture.
Organizations such as Marriott,
Please see LEADERSHIP | 19
August 2016• 15
16 • August 2016
Four Rivers Business Journal
fourriversbusiness.com
PEOPLE
CONTINUED FROM PAGE 2
vice chairwoman of the Murray State
University Board of Regents. She is a
graduate of MSU where she earned
a bachelor of science degree in public relations, and holds a master of
public administration degree from
the University of Louisville. She has
chaired the Paducah Area Chamber of
Commerce board of directors and the
Lourdes Hospital Foundation board,
and is active as a community volunteer. She and her daughter, Morgan,
are co-founders of the Guess AntiBullying Foundation.
Henson
Harper
Skidmore
Vaughan
Sirk
Bigley
White
Dobrzynski
Chicoine
Fyffe
■■■
Beth Henson, RN, is the new director of perioperative services at
Murray-Calloway County Hospital.
She has been at MCCH over two years,
beginning as a circulator and later
surgery coordinator. Prior to joining
MCCH, she worked as an OR circulator at Lourdes. Henson earned her
registered nursing training at West
Kentucky Community & Technical
College and is currently finishing her
bachelor’s of nursing degree. She will
oversee day-to-day operations of all
areas within surgery, and supervise
around 60 hospital staff.
■■■
Gary Harper, RN, is the new
director of the medical and pediatric unit at Murray-Calloway County
Hospital. He has worked in various
roles at MCCH, including as a certified nursing assistant in the medical
surgical unit, and as an RN in the
critical care unit for several years. The
past four years he has been working
in the progressive care unit part-time
while teaching nursing at West Kentucky Community & Technical College. Harper has a master’s degree in
nursing from Chamberlain College
of Nursing, and recently completed
his doctorate of nursing practice
from Capella University. In his new
role, he will manage the fourth floor
medical and pediatric unit, overseeing the day-to-day operations and
nursing staff.
■■■
Michael Skidmore is a new agent
with Kentucky Farm Bureau Insurance at the McCracken County Farm
Bureau-KY Oaks West Agency. Skidmore, a McCracken County native,
has a bachelor’s degree in business
administration from Murray State
University. He worked at Allen Auto
Sales for 14 years before joining KFB
Insurance.
■■■
Brian Roy, Kentucky Association
of Counties deputy executive director,
was among 24 county government
leaders attending the 13th Annual
County Leadership Institute earlier
this month in Washington, D.C. The
institute encourages innovative approaches to address key issues facing counties. Roy, of Benton, began
with KACo in 2006 working primarily in the insurance department and
was named deputy executive director in 2010. He served more than 23
years in law enforcement, starting as
a Marshall County deputy sheriff and
being elected Marshall County sheriff
for four consecutive terms. He was
later appointed a U.S. marshal for the
Western District of Kentucky, serving
from 1998-1999.
dent of the Paducah Board of Realtors, and a member of the Kentucky
and National Associations of Realtors
and the Appraisal Institute.
■■■
■■■
Jacob Vaughan has been hired by
Murray-Calloway County Hospital as
the athletic trainer for the Calloway
County School District. MCCH provides school nurses and certified athletic trainers to the Murray and Calloway County school districts as part of
its commitment to community health
and wellness. Vaughan is a graduate
of Calloway County High School and
earned his undergraduate degree in
athletic training from Murray State
University and his master’s in sports
administration from the University of
Louisiana. Vaughan will attend practices and games for all high school
sports, which include football, soccer
and volleyball.
Members of the Delta Leadership
Institute’s Executive Academy, including Brandi Harless, Paducah,
met recently with their congressional delegation and federal officials
in Washington to discuss issues affecting the Mississippi River Delta
region, including jobs, growing small
businesses and entrepreneurs and
training a skilled workforce. Executive Academy participants were in
Washington for the fifth session of
the DLI Executive Academy, a yearlong program for community leaders
across the Delta focusing on leadership skills and promoting collaboration across state and local borders to
address challenges of the region.
■■■
■■■
Ben Sirk has been elected to
the advisory board of directors for
Branch Banking & Trust Co. He is the
owner of Sirk & Company Real Estate in Paducah, where he works as
a licensed Realtor, certified general
appraiser and developer. Sirk is presi-
Murray Medical Associates announce the addition of Kirk Bigley,
physician assistant, to their practice,
working with Dr. Nicholas O’Dell.
Kirk earned his bachelor of science
degree in biology from Idaho State
University and graduated from the
fourriversbusiness.com
Four Rivers Business Journal
Bohn
Moxley
Penrod
Crask
Wright
Stark
Ramsey
Couch
Oslin
Duffy
physician assistant program at Bethel
University of Tennessee. He has completed multiple clinical rotations, and
is certified by the National Commission on Certification of Physician Assistants.
■■■
Hampton Inn & Suites Paducah has received a 2016 TripAdvisor certificate of excellence award.
Now in its sixth year, the award recognizes hospitality businesses that
have earned positive traveler reviews
on the online TripAdvisor site over
the past year. To qualify, a business
must maintain an overall TripAdvisor
bubble rating of at least four out of
five, have a minimum number of reviews and been listed on TripAdvisor
for at least 12 months.
■■■
Jeremy White, of BlytheWhite
Wealth Management, has been recognized nationally as a Top 10 Advisor by Cetera Financial Specialists,
a leading network of independent
broker-dealers, for a commitment to
helping clients achieve their financial
goals.
■■■
Cynthia Dobrzynski has been
named vice president of mission integration for Lourdes’ Kentucky region.
She comes to Lourdes from Catholic
Charities USA in Alexandria, Virginia, where she served as senior vice
president of mission and ministry.
Dobrzynski has a master of pastoral
ministry with distinction from Boston
College in Chesnut Hill, Massachusetts and a bachelor of arts in theology from Georgetown University in
Washington, D.C.
■■■
New staff members for the Fulton
Independent Schools for the 2016-17
school year include:
■ Amy Chicoine will teach middle school science and social studies.
She is originally from Naperville,
Illinois, before moving to Shelbyville,
Tennessee to finish high school. She
is a 2016 graduate of UT Martin.
■ Colleen Fyffe will teach middle
school math and freshman Algebra I.
She is a graduate of Anderson County
High School, and completed her bachelor of science and master of arts in education degree from Eastern Kentucky
University. Fyffe, an all-state athlete,
will also help develop a feeder program for the high school by starting a
middle school softball squad for students in grades 5-8 this fall.
■ Chad Fyffe, Colleen’s husband,
will serve as a para-professional assistant coach in softball as well as helping provide leadership to get a wrestling program started at FIS. He is a
veteran of the U.S. Marines, where he
was deployed to Afghanistan as part
of Operation Enduring Freedom.
■ Brittany Bohn will be the district’s pre-school teacher. She graduated from Murray State University in
May. A four-year member of the MSU
track team, Bohn will serve as an assistant on the track team while also
providing leadership to start a cross
country team at FIS this fall.
■ Bohn’s fiance, Matt Moxley,
will be teaching second grade and
physical education for all grades at
Carr Elementary. He is a graduate of
Mahomet-Seymour High School in Illinois and earned an associate of science degree from Parkland College,
and a bachelor of science at Murray
State University. Moxley will serve
as an assistant middle school football
coach this fall, and provide leadership
to help start a wrestling program, focusing on developing a program for
August 2016• 17
elementary and middle school students.
■ Shelby Penrod will teach science and handwriting in grades 3-5
and additional classes in math and
language arts. She is a graduate of
Crittenden County High School and
lives in Marshall County. She is a
2016 graduate of Murray State University with certifications in K-12 special education and P-5 Elementary
Education. Penrod will also serve as
high school cheer sponsor.
■ Amanda Crask will serve as an
assistant coach to the Lady Bulldogs
volleyball team while completing her
student teaching under UT Martin at
Union City Elementary. Crask came
to UT Martin on a volleyball scholarship and was a three-year standout on
the squad. Prior to coming to UTM,
she was named to the KVCA All-State
1st Team in 2010 and 2011.
■■■
Dr. Alex Wright, has joined the
Mercy Primary Care-Paducah office
in the Lourdes Medical Pavilion. He
is board certified in family medicine
and graduated from Southern Illinois University and Southern Illinois
University School of Medicine. He
joins the practice of Drs. Christopher
Sperry, Steven McCullough and Emily Brame.
■■■
Tim Stark, marketing coordinator at The Murray Bank, has received
a NextGen scholarship to fund professional development and educational opportunities offered by ICBA
Community Banker University. The
scholarship review panel selects participants based on submitted essays
and letters of recommendation from
senior management.
■■■
Brad Ramsey, Kentucky State Police trooper first class, of Paducah, has
received a Special Operations Trooper of the Year certificate from Gov.
Please see BUSINESS | 19
18 • August 2016
Four Rivers Business Journal
• Petroleum Operations
• Bulk Lubricants
• Mid American Truck Transfer
• Owner OPERATORS
Needed
fourriversbusiness.com
• Chemical Operations
• Specific Tanks Designed for
Specific Operations such as
Acids & Corrosives.
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Looking for Short and Long Haul &
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Four Rivers Business Journal
BUSINESS
CONTINUED FROM PAGE 17
Matt Bevin and KSP Commissioner
Rick Sanders. Ramsey is a member of
the KSP K-9 section. He is a graduate
of Madisonville North Hopkins High
School and Madisonville Community
College.
■■■
Dr. Jonathan Couch has joined
Lourdes and Mercy Medical Associates’ Mercy Neurosurgery. He recently completed a minimally invasive
spine surgery fellowship at SemmesMurphey Neurology and Spine Institute in Memphis. He finished a neurosurgery residency at Hackensack
University Medical Center in Hackensack, New Jersey and Saint Barnabas
Medical Center in Livingston, New
Jersey. He graduated from the University of Kentucky and the Kentucky
College of Osteopathic Medicine in
Pikeville. His specialty services include minimally invasive neck and
back surgery, and general neurosurgical procedures, such as craniotomy,
shunting and tumor surgery.
■■■
Sean Oslin has been named executive director of Heartland CARES,
Inc., a nonprofit organization providing medical, pharmacy, mental
health, nutrition, housing and case
management services to people living with HIV and AIDS and their
families. Oslin has more than 25
years experience in the nonprofit sector, including nearly 20 years working in HIV and AIDS services. He has
a master’s of health administration
from the University of Washington
and a bachelor’s of arts in cultural
anthropology from the University of
Michigan.
■■■
Michael Duffy has been named
manager of Kenlake State Resort
Park. He previously served as the assistant manager at Kentucky Dam Village Resort Park. Duffy began work
for Kentucky state parks in 2009 as
a golf course superintendent at Kentucky Dam Village. He has a degree in
agriculture science from Murray State
University.
LEADERSHIP
CONTINUED FROM PAGE 15
Pella, FedEx, Nestle, Starbucks,
Southwest Airlines, and Brigham
Young University, to name a few.
According to Greenleaf, the servant
leader considers their power and authority as an opportunity to serve others, and as such serving and leading
becomes almost interchangeable.
Furthermore, servant leaders find
their fulfillment and motivation not
in the exercising of power over their
followers but in serving them and seeing them grow as persons.
Faris Sahawneh is an online student services counselor with West
Kentucky Community and Technical
College.
Find us online
fourriversbusiness.com
August 2016• 19
20 • August 2016
Four Rivers Business Journal
Monthly Sales Statistics - Comparison Report
Paducah Board of Realtors
Units Sold
Volume Sold
fourriversbusiness.com
This report: January 2016 - June 2016
Average
Price
Median Price
Avg. Days
on market
Active
Listings
Avg. List
Price
McCracken:
Residential
Current
Period - 2016
339
$53,509,484
$157,845
$134,500
131
976
$165,940
Previous
Period - 2015
366
$55,779,359
$152,402
$123,000
140
1205
$160,885
Increase
/Decrease
-27
-$2,269,875
-$5,443
$11,500
-9
-229
$5,055
% Change
-7/%
-4%
4%
9%
-6%
-19%
3%
Current
Period - 2016
20
$9,396,400
$469,820
$220,000
339
199
$545,249
Previous
Period - 2015
10
$3,048,000
$304,800
$147,500
496
209
$350,590
Increase
/Decrease
10
$6,348,400
$165,020
$72,500
-157
-10
$194,659
% Change
100%
208%
54%
49%
-31%
-5%
55%
Current
Period - 2016
24
$5,259,044
$219,126
$65,000
324
331
$230,569
Previous
Period - 2015
23
$1,968,200
$85,573
$40,000
299
362
$95,630
Increase
/Decrease
1
$3,290,844
$133,553
$25,000
25
-31
$134,939
% Change
4%
167%
156%
62%
8%
-9%
141%
McCracken:
Commercial
McCracken:
Lots/Land
* Note: Not all Residential and Commercial Properties, listed/sold, are placed in the
Regional MLS system, therefore these figures are not guaranteed to reflect all sales.
fourriversbusiness.com
Four Rivers Business Journal
August 2016• 21
22 • August 2016
Four Rivers Business Journal
fourriversbusiness.com
Fine Print
Business Calendar
Paducah Area Chamber of Commerce Power in Partnership
Breakfast, 7:30 a.m., Aug. 4,
Julian Carroll Convention Center.
This month’s sponsor is Strawberry Hills Pharmacy and the speaker is Allison Ball, Kentucky state
treasurer. Cost: $15 members, $25
non-members. RSVP by calling
443-1746 or [email protected].
■■■
Rotary Club of Paducah for
service-oriented business/professional leaders, noon each Wednesday, Carson Four Rivers Center.
For more information call 270442-3418.
■■■
Paducah
Toastmasters
Sam Sloan Chapter, noon each
Thursday, MSU Paducah Regional Campus Room 224, Paducah.
Develop better speaking and presentation skills. Information:
Clay Campbell, 554-0093; Ricky
Greenwell, 442-7179.
■■■
Rotaract Club for servicedriven professionals 18-30, 6 p.m.
first Monday of each month, Yeiser
Art Center. Information: email [email protected].
■■■
Paducah/River City Business and Professional Women, noon second Tuesday of each
month, Country Club of Paducah.
For more information, email [email protected]
or find us on Facebook at facebook.com/PaducahRiverCityBPW.
■■■
Paducah Business and Professional Women dinner meeting, 5:30 p.m. to 7 p.m., second
Tuesday of each month, second
floor of the McCracken County
Public Library, 555 Washington
St. For more information email
[email protected], or call
270-442-7636.
■■■
Zonta Club of Paducah, 6
p.m. second Tuesday. Information: President Linda Miller, [email protected] or call 270575-3444.
Barkley Regional Airport statistics
Thru June ’16
Thru June ’15
Change
Outbound passengers
9,464
9,854
-4.0%
Average daily
outbound passengers
52.0
54.1
-4.0%
Departing flights
336
334
0.6%
Average percent
of seats occupied
56.3%
59.0
-4.5%
Flight completion
rate for year
96.8%
91.8
5.4%
Site Plans
Name
Paducah
St. Mary High School
1243 Elmdale Road
Carson Park Concession Stand
300 N. 30th St.
Business Licenses
■■■
Murray State University Small
Business Development Center,
Paducah Area Chamber of Commerce, 300 S. 3rd St.; 270-4084813; 270-809-2856.
■■■
Kentucky Innovation Network, 926 N. 16th St., Murray,
270-809-6073.
■■■
Business & Industry Training Center at Shawnee Community College, 8364 Shawnee College
Road in Ullin, Ill. 618-634-3254.
Four Rivers Business Journal is a monthly
publication of Paxton Media Group.
To advertise, call 270-575-8764
Location
Mayfield
Murray
Paducah
April ’16
May ’16
June ’16
44
333
64
144
1355
33
54
117
65
June Building Permits
Paducah
Walmart Properties Inc., 5130 Hinkleville Road, signs.
Sunrise LLC, 2916 James-Sanders
Blvd., commercial repair/remodel.
James Marine Inc., 1810-1816 S.
Fourth St., signs.
Family Service Society Inc., 827 Joe Clifton Drive, commercial/accessory building.
Mussleman Properties LLC, 224-226
Broadway, commercial/repair/remodel.
Baptist Healthcare System, 2705 Kentucky Ave., commercial/electric.
Falconite Real Estate, 4645 Village
Square Drive, commercial/repair/remodel.
Joseph Chad Wilson, 305 N. Seventh
St., residential/accessory building.
Ingram Sheet Metal Inc., 326 N. Fourth
St., commercial/addition.
Donna Guizio, 521 Harrison St., residential/porch/deck.
Baptist Healthcare System, 2501 Kentucky Ave., commercial/electric.
E.F. Leasing Inc., 3551 Park Ave., commercial/repair/remodel.
The T-N-T Holding LLC, 125 S. 20th St.,
commercial/repair/remodel.
fourriversbusiness.com
Four Rivers Business Journal
August 2016• 23
June Building Permits cont.
Sunrise LLC, 2916 James-Sanders
Blvd., commercial/electric.
Neil and Rachel Houser, 229 Harahan
Blvd., residential/repair/remodel.
Baptist Healthcare System, 2501 Kentucky Ave., signs.
Travis Rudd, 1700 Guthrie Ave., commercial/storage structure.
Travis Rudd, 144 County Park Road,
commercial/storage structure.
Walmart Properties Inc., 5130 Hinkleville Road, commercial/electric.
G6 Hospitality Property LLC, 5120 Hinkleville Road, signs.
McCracken Public Library, 555 Washington St., signs.
Paducah-McCracken County Industrial,
5400 Commerce Drive, commercial/electric.
W.D. Alexander, 945 N. 25th St., residential/electric.
Hunt & Murt LLC, 400 State St., commercial/industrial.
Daniel and Donna Thurby, 1634 Bloom
Ave., residential/fence.
Jason and Jennifer Lorch, 707 Whitney
Drive, residential/fence.
David and Brittany Chalke, 412 Adams
St., signs.
David and Diane Rowan, 521 Caldwell
St., signs.
Donald Simmons, 300 Ashbrook Ave.,
residential/accessory building/addition.
McCracken County, 621 Washington St.,
commercial/repair/remodel.
St. Andrew District Council, 2025 Cairo
Road, commercial/repair/remodel.
Danni Properties LLC, 2900 Jackson
St., commercial/repair/remodel.
City of Paducah, 427 N. Sixth St., residential/fence.
Lucinta Gaines, 695 Cruse Ave., residential/raze.
Pizza Hut of America, 5005 Hinkleville
Road, portable/temporary/new structure.
Farmers Market Inc., 3333 Irvin Cobb
Drive, portable/temporary/new structure.
Walmart Properties, 5130 Hinkleville
Road, portable/temporary/new structure.
M.B. Davis, 2440 Lone Oak Road, portable/temporary/new structure.
Paducah Parcel W. Development, 3220
Irvin Cobb Drive, portable/temporary/
new structure.
Michael and Laquella Pryor, 1416 Rudy
Ave., residential/fence.
Danni Properties LLC, 2900 Jackson
St., commercial/reroof.
City of Paducah, 100 Kentucky Ave.,
signs.
Chen Ying Lee, 5104 Hinkleville Road,
portable/temporary/new structure.
Joan Hank, 3525 Wayne Sullivan Drive,
commercial/electric.
Charles Gurley, 2415 Jefferson St., residential/garage.
Gerald and Jean Smallwood, 5121
Charter Oak Drive, signs.
Larry Stovesand GM LLC, 3300 Park
Ave., signs.
Mortgage Management Inc., 727 Joe
Clifton Drive, commecial/repair/remodel.
Anjali and Neena Malik, 3500 JamesSanders Blvd., signs.
McDonald’s Corporation, 2224 Lone
Oak Road, portable/temporary/new
structure.
Arcadia Street Development LLC, 3230
Kentucky Ave., raze/residential.
City of Paducah, 421 N. 13th St., electric/commercial.
M.H. Conrad Properties LLC, 3790 Hinkleville Road, portable/temporary/new
structure.
Falconite Real Estate, 451 Jordan Drive
Suite 1, signs.
Mike and Sheila Ryan, 1515 Little Ave.,
residential/electric.
Paducah-McCracken County Industrial,
5400 Commerce Drive, electric/commercial.
David and Masami Smith, 1300 Mayfield Road, residential/electric.
City of Paducah, 501 N. Third St., commercial/raze.
George T. and Betty J. Dobson, 921 Oscar Cross Ave., residential/electric.
Musselman Properties LLC, 224-226
Broadway, commercial/reroof.
Hal Sullivan II, 4001 Alben Barkley
Drive, residential/electric.
Brandon Allen, 130 S. Third St., commercial/electric.
Charles Martin Brindley, 939 Lorine
Lane, residential/electric.
City of Paducah, 427 N. Sixth St., residential/electric.
Robert Eckenbert, 4235 Forrest Ave.,
residential/raze.
McCracken County
Burnett Custom Homes, 1920 Deerhaven, single family residence.
Burnett Custom Homes, 169 Fair Chase
Drive, single family residence.
Comfort Residence, 9355 Bradford
Lane, accessory building.
Jose Hernandez, 645 Massac Church
Road, single family residence.
Kerri Clark, 325 Schmidt Road, de-
tached accessory building/with electric.
Denny Parnell, 9435 Esther Lane, detached accessory building.
Polaris of Paducah, 3031 Old Husbands
Road, commercial building.
Michael Rodgers, 4910 Jewel Lane, detached accessory building.
Calvary Apostolic Tabernacle, 4035
Clark’s River Road, fireworks.
Calvary Apostolic Tabernacle, 3401
Lone Oak Road, fireworks.
Kevin Beasley, 925 Cindy Drive, accessory building.
Cammie Ford, 3712 Clarks River Road,
Lot 130, manufactured home.
Robert Henson, 2175 Hummingbird
Lane, manufactured home.
Glen Riley, 301 Carson Way, single family residence.
Jimmy Sharp, 2250 Blankenship Drive,
accessory building.
Dusty Polivick, 13040 Woodville Road,
accessory building.
Ronnie Hicks, 140 Cross Cut, manufactured home.
Tim Zeigler, 8605 Old Mayfield Road,
swimming pool.
McCracken County Board of Education,
300 Cumberland Avenue, commercial/
demolition/electrical.
Danny Morris, 6235 Benton Road, panel
change out/electrical.
David Prince, 135 Meadow Ridge Drive,
single family residence.
Kristy Johnson, 5530 Noble Road, manufactured home.
AAA Stowaway Storage, 2600 Perkins
Creek Drive, accessory building.
AAA Stowaway Storage, 6300 Kentucky
Dam Road, accessory building.
Dee Baker, 130 Canada Drive, manufactured home.
Falconite Real Estate Holdings, 6215 A
Clinton Road, commercial lights at gate.
Clay Harris, 9620 Old Hwy. 60, accessory building.
Wayne Newberry, 1835 Jillson Road,
manufactured home.
Mark and Cheryl Planitz, 2255 MayfieldMetropolis Road, modular home.
Art’s Construction, 2385 Ascot Downs,
single family residence.
Dwayne Neihoff, 5055 Contest Road,
single family residence.
Loren Smith, 6711 Benton Road, Lot 1,
manufactured home.
Darren Waltmon, 5701 Buckner Lane,
swimming pool.
Moufid Turkmani, 3675 Stanley Road,
service to well/electrical.
Mike Kaufman, 8330 Houser Road, ac-
cessory building.
Mark Qualls, 170 Wilton Circle, accessory building.
Murray
Shawn Kinsey, 1008 Olive St., single
family dwelling/accessory garage/new.
Kathy Stanton, 1201 Mimosa Lane, single family dwelling/addition/new.
Mid-America Hotels, 814 North 12th
St., commercial/renovation.
Eric Derby, 503 S. 16th St., single family dwelling/detached garage.
Casey’s General Store, 1619 Hwy. 121
Bypass, commercial/new.
Dr. Doug Payne, 809 Arcadia Suite B,
commercial/alternation/storage.
Justin Phillips, 2318 Deerfield Run, single family dwelling/new.
Lauren and Jordan Rudesill, 712 Olive
St., single family dwelling/addition.
Housing Authority, 205 Ash St., demolition.
Michael and Marcy Johnson, 410 N.
Seventh St., single family dwelling/addition/renovation.
Clayton and Lisa Hendricks, 1304 Overby St., single family dwelling/renovation.
Bill Bloemer, 61 Chad Wayne Drive, single family dwelling/new.
Eric Benson, 519 S. 12th St., commercial/repair.
City of Murray, 309 Railroad Ave,, demolition.
Ronnie Lyell, 204 Poplar St., commercial/mechanical shop.
Ken Grogan, 1502 Hermitage Place, accessory structure/swimming.
Metropolis, Illinois
Gene Hall, 15 A&K Drive, commercial/
demolition.
AAA Stowaway, 19 Pullen Road, commercial/building.
James Hresko, 308 Dorris Drive, residential/addition.
Linwood Real Estates, 327 Fairground
Road, commercial/demolition.
Justin Holt, 1010 E. Second St., industrial/demolition.
SIU Credit Union, 713 E. Fifth St., commercial/building.
Massac County, Illinois
Carl Medley, 931 Country Club, addition.
James Faulkner, 703 Old Joppa Road,
house and garage.
Randy Langford, 3701 Carso Lane, garage.
24 • August 2016
Four Rivers Business Journal
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