AACEA Privacy Policy AACEA will not rent, sell or share any personal information of its students who attend an AACEA Seminar either by class room or via the internet or any other training provided by AACEA, unless the information is requested by the OLCC or any other law enforcement agency of Oregon. The information we collect will be stored electronically for the time directed by the OLCC. AACEA will not be held liable for any breach of security outside of its scope of record retention. AACEA will use the demographics of its students through either class room instruction or internet instruction for the sole purpose of determining which cities of Oregon the Class Room Seminar should be offered and what times and calendar days. Any information obtained by AACEA other than through electronic means will be destroyed once the information is converted to electronic data. Copyright © 2010 A.A.C.E.A. Page 1 Enrollment Agreement: The State of Oregon requires that all managers, bartenders, servers, and all persons (this includes those who are volunteers) who serve, sell alcohol in on-premise license locations attend a state certified program. This includes managers who do not serve, mix, or sell alcohol. Hosts and Hostesses who ring up alcohol and or help wait staff by serving, mixing, and or pouring drinks must have a Service Permit. Only those that are certified by the state of Oregon may conduct a seminar for the Oregon Liquor Control Commission. That includes the provider and instructor. The seminar you are attending does not represent all legal issues concerning liquor laws in Oregon State. For any questions that you may have concerning additional laws not covered in this seminar, please contact the OLCC at the phone number below. By attending this seminar you agree to not consume alcohol or be under the influence of alcohol or any other intoxicants. To satisfy the seminar’s requirements, you must attend and be present for the duration of the seminar. At the conclusion of the Seminar, an exam will be given. To pass the exam, a score of 70 percent must be achieved. You may not refer to any of your notes or discuss any information with others. If you have any comments, questions or concerns about this seminar please call the OLCC at (800) 452-6522 Ext. 5133 / (503) 872-5133 !!Americas Alcohol Certified Education Association!! (425) 335-3672 / (888) 865-1900 www.aacea.com Copyright © 2010 A.A.C.E.A. Page 2 Welcome to Alcohol Server Training The Oregon Liquor Control Commission is the state agency that regulates the manufacture, sale and use of alcoholic beverages. The OLCC is charged with enforcing Liquor Laws. As well as providing the education that licensees and service permittees need to ensure that Oregon Liquor laws are obeyed. Oregon’s Mandatory Alcohol Server Education is in response to the fact that Alcohol is the nation’s number 1 drug problem. By instilling a Responsible Alcohol Server Program for those who serve alcohol we will be able to support the OLCC’S commitment to reduce public safety hazards, by reducing the number of intoxicated drivers, and reduce the incidents of underage drinking. Oregon’s mandatory server education derives from the hospitality industry itself. In 1985 the Hospitality Industry sponsored legislation which established mandatory server education for owners and employees of licensed businesses that serve alcohol by the drink. Through the course of this seminar, you will be asked to write in this Booklet, information that pertains to you while you serve alcohol. If you have any questions please feel free to ask. It is our desire for you to leave this seminar feeling confident that you are aware of what you can do to make your job easier, and to ensure that your guest’s have a better time while promoting Public Safety. Also, in the back of this book is a place for additional notes you may want to make. The seminar will be presented in seven units, which are designed to help you facilitate the information you will learn long after you have completed this course. Before we go any further the OLCC has produced a video of the purpose of this class which we will now watch. Copyright © 2010 A.A.C.E.A. Page 3 Seminar Objectives: Why have an ASE (Alcohol Server Education) program and who needs it? Alcohol abuse and the abuse it has on society. The liability that you as a server can be accountable for. Restrictions for minor employees. Restrictions for minor guests. Oregon state basic retail liquor laws. The consequences of violating a liquor law. What is alcohol and the physical impact on the body. How to recognize a VIP (Visual Intoxicated Person) Identifying VIP’s and intervention techniques for dealing with them. Legal Duties (Duties the law requires you to perform) Professional Duties (The duties you choose to perform that go above and beyond Legal Duties) House Duties (House Policies are developed by an establishment to help its staff maintain Public Safety.) Have fun while working. Copyright © 2010 A.A.C.E.A. Page 4 Unit 1 Topic: Why have an ASE Program and who needs it? Information to be covered in this unit: 1. Who Is the OLCC? 2. Who is required to have an ASE Permit? 3. The ASE was the hospitality industries idea 4. The purpose of ASE 5. Enrollment Agreement 6. The time frame to get an ASE Permit 7. Not all who apply are eligible to receive an ASE Permit 8. Objectives of the seminar now being conducted 9. Legal Duties 10. Professional Duties 11. House Duties Copyright © 2010 A.A.C.E.A. Page 5 OLCC Alcohol Server Education: 1. To receive a Server Permit you must first fill out the Service Permit Application available to you from your Employer, or from the OLCC. 2. You must be a minimum of 18 years of age to hold a Servers Permit. 3. The Service Permit Application has to be signed by an authorized person, (Authorized Persons are Owners, or Managers of licensed establishments. Commission authorized temporary employment agencies, ASE Providers and OLCC employees who may sign your application only if you have passed ASE and are not currently employed. To do this you will need proof of attending an ASE seminar and proof that a passing grade was acquired.) 4. Have the authorized person mail the completed form and fee to the OLCC. The application is to be transmitted by the end of your first work day following the end of your shift. 5. Keep a signed copy as your temporary permit. 6. You must attend an ASE class within 45 days of submitting your application. 7. If you pass a class before you complete a service permit application, the OLCC will give you credit for your class if you apply for a service permit within two years of the date you passed the exam. 8. You should receive your permit about 14 days after the OLCC receives your completed service application, the $23.00 fee and you have passed the server education test. 9. Lost, stolen, or destroyed permits or if your name changes you are required to apply for a replacement permit immediately. The process is the same as applying for a new permit and the fee is $5.00. 10. It is illegal for anyone to serve or sell alcohol at an on-premise-licensed location without an ASE permit. Either by failure to attend a seminar or by having their permit denied, revoked or suspended. (Not all who apply for an ASE Permit is approved. If the applicant has; Felony convictions for drug crimes, crimes of violence, or driving while suspended or revoked. Convictions or diversions for Driving Under the Copyright © 2010 A.A.C.E.A. Page 6 Influence of Intoxicants (DUII) Had a liquor license or permit cancelled for liquor law violations You may provide good cause to overcome your history if: You were alcohol or drug addicted at the time of the incidents or you were diagnosed as alcohol or drug addicted as a result of the Incidents. You would be required to provide a sworn statement and additional proof that you have not used or consumed drugs or alcohol for 24 months, are participating in or have completed a drug or alcohol treatment program, and have completed all parole or probation requirements, including parole or probation. 11. The permit is the property of the permit holder. Make a copy for your employer. 12. You must have your permit and identification with you while working. It must be available for inspected by any liquor enforcement agent or law enforcement officer. 13. The permits are valid for 5 years from the date of the class taken. Once a permit has expired, you must retake a certified seminar and pass the exam. 14. Your permit may be used for multiple establishments. Copyright © 2010 A.A.C.E.A. Page 7 Unit 1 quiz Test your understanding 1. Which statement is true? A) Alcohol abuse is the nation’s #1 drug problem. B) The OLCC is committed to reduce public safety hazards. C) By performing legal, professional, and house duties you can partner with the OLCC to fulfill their commitment. D) All of the above. 2. The Alcohol Server Education Program is designed to: A) diagnose alcoholism. B) reduce the number of intoxicated drivers and accidents and injuries which are alcohol-related. C) dispense non-alcoholic drugs. D) enforce driving laws. 3. The idea for the Alcohol Server Education Program came from: A) the OLCC. B) customers. C) the hospitality industry. D) the Oregon legislature. 4. Who is required by law to have a service permit? A) Security guards. B) Cooks. C) Anyone who mixes, serves, or sells alcohol in any manner for drinking on the premises and anyone who manages these employees. D) All of the above. 5. Legal duties are: A) duties you choose to perform to protect your customers, yourself, and your community. B) duties the law requires you to perform. C) duties set by your place of business. D) all of the above. 6. Which statement is not true? A) Your permit is the property of your employer. B) You are required to notify the OLCC if you change your name. C) You must attend an ASE class within 45 days of submitting an application. D) Everyone who applies for an ASE will be approved. Copyright © 2010 A.A.C.E.A. Page 8 Unit 2 Topic: Alcohol and the Hospitality Industry Information to be covered in this unit: 1. Why do you work in the hospitality business? 2. What do you expect from working in the Hospitality Industry? 3. By controlling the problems with alcohol, you will make more money. 4. Why do People drink? 5. What problems do you see happening? 6. Statistics of the problems and the impact they have on society. 7. The Implied Consent Law 8. DUII 9. The costs incurred from DUII’s 10. How you as a server can directly impact DUII. Copyright © 2010 A.A.C.E.A. Page 9 Why do people drink? What problems do I see happening? What is a DUII? Copyright © 2010 A.A.C.E.A. Page 10 Unit 2 quiz Test your understanding 1. Which is true? A person can be convicted of DUII if they drive: A) under the influence of alcohol and/or other drugs even if their BAC is less than .08%. B) with a BAC of .08% or higher. C) while impaired by pain pills, marijuana, or other drugs. D) all of the above. 2. Which statement is true? A) Heavy drinkers will have liver problems, mental problems, and sexual dysfunction. B) 3 million violent crimes occur each year when the victim perceives the attacker has been drinking. C) Alcohol related crashes are the leading cause of death among young adults. D) All of the above. 3. Which one is not true? If stopped for alleged DUII and you refuse a breathalyzer and/or urine test or blood draw, A) your license will be suspended for one year. B) you will not be convicted of DUII because it can’t be proven that you were under the influence. C) if convicted, you could receive fines from $500-$1000 for refusing the test. D) you could go to jail. 4. Which statement is not true? A) You can pass a breathalyzer with a .0000 and still receive a DUII. B) 50% of all DUII’s are from people drinking in On Premises License locations. C) If convicted of boating under the influence you could be sentenced up to 6 months in jail. D) You will go to jail for 1 day if convicted of a DUII. 5. Which statement is true? A) If you get 3 DUII’s your drivers license will be suspended for life. B) Your car insurance can triple. C) You might have to pay for alcohol treatment. D) All of the above. 6. 25,000 – 26,000 DUII’s are issued a year in Oregon state. Which is false? A) The average BAC of a DUII is .15. B) 50-75 percent of repeat offenders do not have automobile insurance or a drivers license. C) 40% of traffic deaths are alcohol related. D) Alcohol is the only intoxicant that has been used in a DUII. Copyright © 2010 A.A.C.E.A. Page 11 Unit 3 Topic: The liability that you as a server can be accountable for. Information to be covered in this unit: 1. What a 3rd Party Liability Law Suit is. 2. The potential legal consequences of over service. 3. What you can be sued for. 4. Civil Law Suits for serving a minor. 5. Who can sue you? 6. Damages you would have to pay. 7. Using a log book 8. How to protect yourself from a 3rd Party Law Suit. Copyright © 2010 A.A.C.E.A. Page 12 Liability: Copyright © 2010 A.A.C.E.A. Page 13 SAMPLE INCIDENT LOG INCIDENT LOG NAME OF ESTABLISHMENT PHONE CITY, STATE, ZIP 1. Date and time of incident (if no incident occurred, please note). 2. Describe incident in detail (if more than one patron was involved, complete a report for each patron). 3. Name (or description), address, and phone number of patron. 4. Name, address, and phone number of employees involved. 5. Name, address, and phone number of all witnesses. Signature of Person Making Report Date of Report 1. This form was designed to assist those in the food and beverage serving industry in controlling premises and liquor liability claims. Employees should be instructed how to properly complete it. 2. Many claims and lawsuits are brought against business owners years after the incident. One of your best defenses is to produce accurate and complete data gathered immediately after an incident. Photographs may be helpful. 3. Record an incident whether or not you expect a claim to be filed. It’s also a good idea to report it to your insurance agent or carrier. 4. Attach additional data or documentation that may be available (such as newspaper clippings and telephone conversation notes). 5. Store completed form in a safe place where it can be retrieved easily. Because the statute of limitations is 2 years, you should keep your completed logs over 2 years. Copyright © 2010 A.A.C.E.A. Page 14 Unit 3 quiz Test your understanding 1. Third party liability laws: A) unfairly punish alcohol servers for the actions of others. B) are intended to make servers responsible for obeying liquor laws by not serving alcohol to VIPs and minors C) do not apply if a customer is not driving. D) are intended to make servers liable for the actions of their customers. 2. Which is not true? During a 3rd party lawsuit, A) all who were involved in the alcohol transaction could be named in the lawsuit. B) the second party is the customer. C) negligence is an example of a tort.. D) the statue of limitations for negligence actions in Oregon is two years. 3. The legal consequences of over serving are: A) licensing consequences B) civil consequences C) your ASE permit could be revoked D) all of the above. 4. An incident log: A) is a written record of events such as a fight, refusing service to a VIP minor, calling the police, etc. B) offers protection because it documents how you obeyed the law. C) should have daily and consistent entries to demonstrate responsible business practices. D) is all of the above. 5. Which answer is false? A) If you have a private party in your home you cannot be held liable for minors Consuming alcohol. B) You can be held responsible for the foreseeable actions of a minor if you service them. C) If the minor looked sober at the time of service you will not be held liable. D) If you knowingly allow minors to consume alcohol you could be fined up to $5,000 and serve a jail sentence. 6. You cannot be liable in a third party liability lawsuit if, A) you call the police if the customer drinks and drives. B) the intoxication was not obvious. C) they are not driving, they are walking home. D) servers obey the laws they are not liable. Liability applies only when servers violate the law. Copyright © 2010 A.A.C.E.A. Page 15 Unit 4 Topic: Restrictions for guests who are minors and restrictions for employees ages 18-20. Information to be covered in this unit: 1. It is illegal to serve or sell alcohol to persons under the age of 21. 2. When can a minor consume alcohol? 3. When can a minor be in a restricted area? 4. Minor Postings signs. 5. Minor entertainers and minor Vendors or Contractors. 6. Minor Employees who do not have a Service Permit. 7. What Minors who have a Service Permit can do. Copyright © 2010 A.A.C.E.A. Page 16 Unit 4 quiz Test your understanding 1. Which statement is true? A) The law now makes property owners responsible for underage drinking. B) A minor employee cannot function solely as a bartender. C) A minor employee can expedite a food order into the bar. D) All of the above. 2. What can a Minor Employee not do? A) Pour beer from a tap in the area open to all ages. B) Restock supplies in the bar. C) Take a food order in the bar. D) Set and clear tables in the bar. 3. True or False? A) A minor employee can socialize with patrons in the bar as long as they are not serving alcohol. B) A minor employee can pour wine at the guests’ table in the dining room. C) A minor employee can work in the bar if they are short staffed. D) A minor employee can mix drinks in the area open to all ages. 4. Which statement is accurate? A) A guest who is a minor can eat in the bar during meal service hours without a parent or spouse present. B) A guest who is the spouse of an underage person can purchase alcohol for their spouse. C) A guest who is a minor will not be allowed in a restricted area with a spouse if the establishment chooses to have a house policy restricting all minors from a posted area. D) A guest who is a minor can drink a beer if their parents say it’s okay. 5. When can a minor consume alcohol? A) Never. B) When their friends vouch for them. C) When they are at home with their parent or guardian. D) On their birthday. Copyright © 2010 A.A.C.E.A. Page 17 Unit 5 Topic: Oregon Basic Retail Liquor Laws Information to be covered in this unit: 1. The most common Liquor Licenses 2. Legal hours of alcohol sales and service 3. Alcohol in a Licensed Premise 4. Corking Wine 5. No drinking while working 6. Educational wine/beer/spirits tasting 7. Conduct of Employees. 8. Illegal Activity on a licensed premise 7. Orderly Premises and Neighborhood Livability 8. Certified Security 9. Cooperating with OLCC regulatory Employees 11. Liquor as a prize 12. Prohibited Drink Promotions 13. Food Service Requirements 13. In-Room Supply of Alcohol 14. Pregnancy Posting 15. What happens if you violate a Liquor law Copyright © 2010 A.A.C.E.A. Page 18 Oregon’s basic liquor laws: _ Copyright © 2010 A.A.C.E.A. Page 19 Establishments Liquor License MINOR POSTING What happens if I violate a liquor law? _ Copyright © 2010 A.A.C.E.A. Page 20 Unit 5 quiz Test your understanding 1. Which is not true? The designated river program: A) has contributed to the reduction in deaths due to alcohol-related crashes. B) encourages every group to designate one person who doesn’t drink alcohol to be the driver for the group. C) is helpful to establishments because you can serve all members of the group, except for the designated driver, all the alcohol they want. D) encourages businesses to provide free or low-cost non-alcohol drinks to designated drivers. 2. The good faith effort law: A) does not apply if the customer is intoxicated from drugs other than alcohol. B) requires you to place your hand on the drink and try to remove it or make a verbal request for the drink if you think touching it may cause a disturbance. C) does not apply to employees and regular customers. D) requires you to remove the drink from an intoxicated customer no matter what the situation. 3. Which answer is not true? Visible intoxication is: A) the standard to which servers are held. B) what a server uses to know when to make a good faith effort to remove a drink. C) when a server can tell on sight that a person has been drinking or using drugs. D) counting drinks and checking the BAC chart. 4. Which is not a professional intervention attitude? A) Being courteous and concerned. B) Being confident and tactful. C) Being hostile and bossy. D) Being discreet, firm, and calm. 5. Which of the following are good intervention techniques? A) When you cut off someone, tell your co-workers. B) Count the number of drinks, not glasses, you serve each customer. C) Slow alcohol service when a customer orders and drinks rapidly. D) All of the above. 6. In choosing your words when you have to refuse service, you should: A) avoid “you” statements that sound judgmental B) use “I” statements C) focus on the law and the consequences of not following the law D) all of the above. Copyright © 2010 A.A.C.E.A. Page 21 Unit 6 Topic: What is Alcohol and the Physical Impact on the Body? Information to be covered in this unit: 1. What is alcohol? 2. Myths about alcohol 3. How much alcohol is one drink? 1. How alcohol works in the body once consumed 5. How do you become sober? 6. What does BAC mean? 7. How drugs and alcohol can affect a person and the results of such. 8. How to recognize those who are becoming a VIP 9. 50 signs of intoxication 10. How to deal with a VIP 11. How to deny service to a VIP 12. Strategies for House Policies that will help reduce problems from alcohol service 13. Management’s commitment to responsible alcohol service. 14. Designated Driver Program Copyright © 2010 A.A.C.E.A. Page 22 What is alcohol? 12 oz beer 5 oz wine 1 1/2 oz 80 proof liquor Copyright © 2010 A.A.C.E.A. Page 23 Drugs and Alcohol: Cocaine and alcohol – Increases heart rate and affects coordination and attitude. Marijuana and alcohol – Slows reaction time considerably. Caffeine and alcohol – Creates false sense of sobriety and insomnia. Amphetamines and alcohol – Creates forget fullness causing the person to take more of the drug, which can cause an overdose. Over the counter sleeping pills combined with alcohol can cause death. Club drugs mixed with small doses of alcohol can cause death, and have been used as a date rape drug (GHB – Ecstasy-Ketamine, and Rohypnol.) These four can cause an individual to lose control of muscles, drowsiness, and loss of memory. The above 4 drugs have all been used as a Date Rape Drug. But Alcohol is the number one date rape drug because various studies have determined that over 50% of the men who commit rape are under the influence of alcohol, while over 50% of the women raped were under the influence of alcohol. Observe-Listen-Evaluate-React: Copyright © 2010 A.A.C.E.A. Page 24 50 LIKELY SIGNS OF VISIBLE INTOXICATION Appearance 1. 2. 3. 4. 5. 6. Bloodshot, glassy, or watery eyes Flushed face Droopy eyelids Blank state or dazed look Twitching or body tremors Disheveled clothing Speech 7. 8. 9. 10. 11. 12. Thick, slurred speech Loud, noisy speech Speaking loudly, then quietly Rambling train of thought Unusually fast or slow talking Slow response to questions or comments 13. Repetitive statements 14. Bravado, boasting 15. Making irrational statements Attitude 16. Annoying other gusts and employees 17. Argumentative 18. Aggressive or belligerent 19. Obnoxious or mean 20. Inappropriate sexual advances 21. Overly friendly to other guests or employees 22. Boisterous Behavior 23. Swaying, staggering, or stumbling 24. Unable to sit straight 25. Careless with money 26. Difficulty making change 27. Restless 28. Depressed or sullen 29. Crying or moody 30. Extreme or sudden change in behavior 31. Overly animated or entertaining 32. Crude, inappropriate speech or gestures 33. Drowsiness or falling asleep 34. Lack of focus and eye contact 35. Difficulty standing up 36. Unusual walk 37. Can’t find mouth with glass 38. Falling down or falling off of chair 39. Difficulty lighting cigarettes 40. Lighting more than one cigarette 41. Clumsy 42. Difficulty remembering 43. Spilling drinks 44. Disoriented 45. Agitated, anxious 46. Grinding teeth 47. Vomiting Other 48. Odor of alcohol, marijuana, or chemicals 49. Excessive perspiration 50. Repeated trips to rest room or outside area Copyright © 2010 A.A.C.E.A. Page 25 Unit 6 quiz Test your understanding 1. Which is not true? The designated river program: A) has contributed to the reduction in deaths due to alcohol-related crashes. B) encourages every group to designate one person who doesn’t drink alcohol to be the driver for the group. C) is helpful to establishments because you can serve all members of the group, except for the designated driver, all the alcohol they want. D) encourages businesses to provide free or low-cost non-alcohol drinks to designated drivers. 2. The good faith effort law: A) does not apply if the customer is intoxicated from drugs other than alcohol. B) requires you to place your hand on the drink and try to remove it or make a verbal request for the drink if you think touching it may cause a disturbance. C) does not apply to employees and regular customers. D) requires you to remove the drink from an intoxicated customer no matter what the situation. 3. Which answer is not true? Visible intoxication is: A) the standard to which servers are held. B) what a server uses to know when to make a good faith effort to remove a drink. C) when a server can tell on sight that a person has been drinking or using drugs. D) counting drinks and checking the BAC chart. 4. Which is not a professional intervention attitude? A) Being courteous and concerned. B) Being confident and tactful. C) Being hostile and bossy. D) Being discreet, firm, and calm. 5. Which of the following are good intervention techniques? A) When you cut off someone, tell your co-workers. B) Count the number of drinks, not glasses, you serve each customer. C) Slow alcohol service when a customer orders and drinks rapidly. D) All of the above. 6. In choosing your words when you have to refuse service, you should: A) avoid “you” statements that sound judgmental B) use “I” statements C) focus on the law and the consequences of not following the law D) all of the above. 7. “Date rape drugs” include which of the following? A) Rohypnol (also known as “roofies” or “roopies”) B) Gamma hydroxyl butyrate (also known as “GHB” or “G”) C) Ketamine (also known as “K” or “Vitamin K”) D) all of the above. Copyright © 2010 A.A.C.E.A. Page 26 Unit 7 Topic: Checking ID Information to be covered in this unit: 1. Must appear to look 26 years of age or older. 2. What are the 5 acceptable forms of identification? 3. Stand Alone ID versus Alternative ID 4. What an ID must have on it to be legal 5. The use of the Statement of Age Card 6. The most common form of a Fake ID. 7. The First Generation Oregon DL / ID 8. The Second Generation Oregon DL / ID 9. The Limited –Term DL/ ID 10. The Ten Point Checking Guide / putting procedures in place to insure minors are not served 11. Things to look for on a suspect ID 12. Denying service to a minor 13. Confiscating a fake id Copyright © 2010 A.A.C.E.A. Page 27 Checking Id’s: ACCEPTABLE ID TO VERIFY AGE IN OREGON: 1. A valid state DRIVER LICENSE with a photo. 2. A valid STATE-ISSUED ID card with photo, name, date of birth, and physical description. 3. A valid PASSPORT. 4. A valid U.S. MILITARY ID card. 5. ALTERNATIVE ID – NOT A STAND ALONE ID Alternative ID is not considered to be a stand alone ID. Alternative ID is a more involved process. In order for this to be an acceptable form of identification you as a server have to be more involved. The guest has to present TWO forms of descriptive ID. One of the IDs has to have each of these. It must be official ID with the person’s name, address, date of birth, signature, and photo or physical description that must match the person presenting the ID. (Alien Registration Card, Federal Employee ID. Student ID etc.) The second ID can be something supportive of the first ID shown, such as a credit card, personal checks etc. If you accept an Alternative Id you must complete an OLCC Statement Of Age Card. This is not an option, it is a legal requirement. Copyright © 2010 A.A.C.E.A. Page 28 Second generation license, released in 2003: Copyright © 2010 A.A.C.E.A. Page 29 Second generation license, released in 2007: Limited term license: Copyright © 2010 A.A.C.E.A. Page 30 AACEA 10 Point Check guide 1. PHOTO 6. DOES THE AGE MATCH UP? 2. YEAR OF BIRTH 7. HEIGHT 3. DAY OF BIRTH 8. WEIGHT 4. MONTH OF BIRTH 9. GENDER 5. BIRTH DATE & EXP.DATE 10. STATE SEAL Explaining # 5: The month and day of the birth date and expiration date are the same. Birth date 07-09-68 or 06-24-1971 Expiration date 07-09-96 or 06-24-2001 Copyright © 2010 A.A.C.E.A. Page 31 Unit 7 quiz Test your understanding 1. The law says you must check the ID of: A) customers who are visibly intoxicated. B) only those customers who look younger than 21. C) only those customers whose ID was not checked by a door checker. D) any customer who looks younger than 26. 2. What are acceptable stand-alone IDs in Oregon? A) Any valid state driver license with a photo. B) A valid DMV ID card with photo, name, date of birth, and physical description from any state. C) A valid US military ID card or a valid passport. D) All of the above. 3. During an OLCC minor decoy operation, the decoy is allowed to: A) lie about their age. B) present false ID. C) A & B. D) none of the above. 4. How can a server avoid being stung by a minor decoy operation? A) Card everyone who looks younger than 26. B) Don’t serve to someone who looks younger than 26 and doesn’t have ID. C) Look, really look, at the customer’s ID. D) All of the above. 5. Two customers who look younger than 26 order a beer. When you ask to see their ID, one customer produces a valid ID showing that he’s 25. The other customer says he forgot his ID at home, but the bartender knows him and will vouch that he is over 21. As a server, you must: A) check with the bartender and serve the customer when the bartender confirms he’s seen the customer’s ID before. B) serve the customer because his friend is over 21 and people over 21 never socialize with people under 21. C) ask the customer to sign a written statement that he’s 21 before you serve him. D) never serve alcohol to someone who looks younger than 26 and doesn’t have valid ID. Copyright © 2010 A.A.C.E.A. Page 32
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