INTERNATIONAL JOURNAL OF ORGANIZATION THEORY AND BEHAVIOR, 17 (3), 275-292 FALL 2014 UNDERSTANDING PARALLEL STRUCTURES IN PUBLIC ADMINISTRATION Stefan Mann* ABSTRACT. This paper addresses the question of the underlying causes for persistent parallel structures in public administration. Frames like bounded rationality, the budget-maximizing bureaucrat and the political theory of hegemony are examined with respect to the possible provision of explanations for the persistence of parallel administrations. A combination of content analysis and objective hermeneutics is then applied for a case study of parallel administration in Switzerland. A model linking the three approaches is finally developed to show how parallel administration relies on an equilibrium in the struggle for budget and hegemony between the key actors and on ignorance among fringe actors. INTRODUCTION When organizing or restructuring the administration, governments attempt to cover each policy field but to avoid overlaps. This warrants the claim that responsibilities should be clearly distributed, each policy field being in the hand of one administrative unit (Mintzburg, 1993). But situations occur in which two or more administrative authorities are concerned with very similar, if not identical tasks in one region. It is crucial to understand such situations in order to manage them properly. Only when the underlying causes for the emergence of parallel structures have been analyzed, will it become possible to develop strategies how to overcome them. Prominent cases of parallel administration have occasionally been reported in in the public administration literature. Often they center on project support in the European Union, where structures imposed by the European Commission and national structures were ----------------------* Stefan Mann, Ph.D., is leading the “Socioeconomics” group in the Swiss Federal Research Station Agroscope. His research interest is in the interfaces between economic and sociological approaches.. Copyright © 2014 by Pracademics Press 276 MANN running in parallel (Gualini, 2004; Marinov, Bahloul, & Slay, 2006), and where the agricultural administration and general economic support bodies had set up rather similar project funding opportunities with separated governance structures (Henrichsmeyer & Witzke, 1994). As, in general, intra-government structures have been more neglected in federal studies that inter-government structures (Nice, 1987; Dye, 1990; Zimmerman, 2012) few have explored how and why such parallel structures may exist, although this knowledge appears to be an essential precondition for avoiding or at least minimizing parallel structures within the administration in the future. In studying organizations, it has been shown that it is fruitful to watch organizations through different frames, be they the dependency of resources (Johnson, 1995), the institutionalization of psychic prisons (Morgan, 1997) or shelter of symbols (Bolman & Deal, 2008). While practitioners are well advised to use as many frames as possible (Bolman & Deal, 1991), it can help for scientific insights to focus on few frames with high explanatory power. Therefore, three different frames are identified by following particular lines of scientific thought in order to explain the prevalence of parallel administration, one being dominated by sociology, one by economics and one by political science. The author first outlines these frames. In order to test these approaches, the case of project funding in rural areas through both the agricultural authorities and economic development authorities is described and historically explained. Then the author briefly outlines the methodology applied, and finally compares the plausibility of the three theoretical approaches. THEORETICAL APPROACHES While Denhardt (2011) criticizes public organization science as under-theorized, a lot of the beauty of administration analysis stems from the fact that it relies on all the social sciences together and is not restricted to only one discipline. Accordingly, the literature in social sciences as a whole allows several explanations of why parallel administration may persist. Its applicability to the realm of public administration will have to be examined both theoretically and – later in this paper – empirically. The choice made below is certainly not final, and there may well be additional theoretical approaches that contribute to the understanding of parallel administrations. UNDERSTANDING PARALLEL STRUCTURES IN PUBLIC ADMINISTRATION 277 Bounded Rationality A lot of attention in the sociology of organizations has been devoted to information issues (March & Simon, 2012). Galbraith (2012), for example, describes increasing information requirements as a function of the complexity of organizations. If administrations have become complex to the degree that most actors do not realize that double administration occurs, it will be difficult to resolve the problem due to what social scientists call bounded rationality. This concept is certainly not restricted to public administration, but has been widely applied in the field. As early as 1959 Lindblom suspected that due to the need for quick decisions, many actions would be characterized much more by “muddling through” than by fully rational choices. And it is important to note that bounded rationality is not restricted to single individuals; it may also occur in organizational settings: “What an individual learns in an organization may not be unrelated to what is stored in other heads; and the relation between these two (and other) stores may have a great bearing on how the organization operates” (Simon, 1991, p. 125). Choo (1998) has explicitly applied the concept of bounded rationality to organizations, and identifies two main consequences. One is that an organization satisfices, i.e. it looks for a course of action that is satisfactory or good enough rather than seeking the optimal solution. The other is the tendency to simplify, i.e. to apply heuristics in order to reduce uncertainty and cope with complexity. Both phenomena could support both the rise and the maintenance of parallel structures in public administration. Both are supported by the willingness to satisfice and to simplify, an official may be satisfied if the system he/she works in him/herself works properly. The element of simplification mainly comes into play through reductionism: every policy field in which the official is not active will simply be ignored, so that parallel structures have no chance of being discovered. It is important that not only administration officers, but also politicians should be able to contribute to the avoidance or elimination of parallel structures in administration. But what has been noted about officers can, to a perhaps slightly lesser extent, also be said about the Members of Parliament. There is a clear tendency towards specialization by parliamentarians (Andeweg, 1997), which also leaves much room for reductionism, mostly ignoring a large 278 MANN number of policy fields in which parliamentarians are not actively involved. The Budget-Maximizing Bureaucrat While public choice theory dates back to a contribution by Black (1948), it was not until the 1970s that the application of economic theory to political markets was extended to public administration. William A. Niskanen (1971) worked as an administrative officer himself before he returned to economic research and suggested that bureaucrats have an incentive to maximize their budget regardless of whether it is needed for worthy causes. The reputation and the power of a member of the administration, Niskanen wrote, rise with the budget they have at hand, and therefore every member of the administration attempts to depict their need of funds as generously as possible in order to generate a large budget. This model of behavior attracted great attention both within and outside the scientific community, being used in fields as diverse as evolutionary (Nelson & Winter, 1982) and institutional (Ostrom, 1990) economics. Interestingly, the model remained fairly stable over the decades, although it became widely accepted that many bureaucrats would rather maximize the “slack budget” (i.e. the part of the budget over which they could decide freely) than the total budget (Gonzalez, Folsom, & Mehay, 1989; Wyckoff, 1990). While the Niskanen model explains why and how programs on rural development grow in their budget, it remains unclear whether we are dealing with one, two or several of these programs in a region. The Niskanen model alone is therefore not sufficient to explain the existence of parallel administration. Two additional necessary conditions have to apply for an explanatory approach: (1) double administration exists already and (2) the (two) actors in charge are caught in a Nash equilibrium. In game theory, the Nash equilibrium (named after John Forbes Nash) is a solution concept of a game in which no player has anything to gain by changing only his own strategy unilaterally. If each player has chosen a strategy and no player can benefit by changing his or her strategy while the other players keep theirs unchanged, then the current set of strategy choices and the corresponding payoffs constitute a Nash equilibrium. This equilibrium could be applicable to actors in public administration who deal with actors with similar responsibilities, both attempting to UNDERSTANDING PARALLEL STRUCTURES IN PUBLIC ADMINISTRATION 279 maximize their budget. The existence of such an equilibrium in the administration could then explain why the actors remain still and do not attempt to bring the budget of the other party under their own control. . The description of the behavior in interorganizational networks by O’Toole (1988) may also be applied to describe such settings: “Exchange and thus cooperation may be impeded if participants believe they would thereby expose themselves to unacceptable levels of risk.” Whether justified or not, sheer fear of being the loser in the process of defining a single organization funding rural development projects may deter both administrations from suggesting a single program. The Political Theory of Hegemony While Habermas (1981) gained a lot of attention by drawing the image of a societal consensus achieved by rational discourse, a number of political scientists developed a strong antithesis to this claim. Most prominently, Laclau (1981) and Mouffe (1993) suggest that identity is an important element to be generated by political struggles, allotting a central societal role to political conflict. The political is not perceived as an objective order, but rather as the platform for attempts of societal groups to attain hegemony, so that hegemony becomes “the central category for a theorization of politics” (Laclau, 1996, p. 47). Mouffe (2005) emphasizes that, in order to act politically, people have to identify with collective identities which offer an upvaluing image of themselves. The groups forming through these processes compete against each other. The political theory of hegemony thus has the merit of providing a rationale for societal division and for legitimizing conflict. This theoretical approach has seen most empirical applications in race-related issues such as in South African apartheid (Norval, 1996). Its application to the world of public administration is certainly not self-explanatory, but dates back to Richardson (1989). Although the administration as a whole may appear as a monolith to some outsiders, there are very often competing factions within the public administration organizations. Sometimes they barely follow different political agendas (Spiegel, 1986), but sometimes they are not so much divided by their political standpoints as by different cultures. 280 MANN In the literature on federalism, the struggle for the interests of single administrative organizations has been described nicely: “They look for allies, both in and out of government, and they look for governments receptive to their demands. They try to avoid decisionmaking arenas dominated by their opponents and try to exclude supporters of the opposition” (Nice, 1987, p. 206). For intragovernment settings, Peddersen (2002) has shown how the longing for hegemony in public administrations on the local level may lead to regionalism. From there, it may not need too much fantasy to imagine the longing for hegemony in an intersectoral setting. Each division of an administration has its own culture, and it often has a particular societal group as their traditional clientele as well. It may therefore prove fruitful to imagine the parallel administration of programs as a struggle between cultures rather than a struggle for funds as depicted in the previous section. Each division of the administration may be careful to keep the close and good relationship with this clientele through keeping responsibilities. In this case, the outcome of parallel administration is the result of careful intra-administration politics about which a lot of narratives exist (King, 1987; Kelly, 2003). It might even be the case that the established division of work in which each administration carries out an identical or similar task is the best possible outcome, as every administration is serving its own clientele, thus minimizing transaction costs. However, this view possibly overemphasizes the actors’ cultural determination and their social peculiarities in the normative debate about administrative organization. THE CASE OF RURAL DEVELOPMENT PROJECT FUNDING IN SWITZERLAND Projects in rural areas in which the agricultural and the nonagricultural sector collaborate to create added value can currently be supported through co-financing from two different funds, one governed by economic development authorities, the other by agricultural authorities. The economic development authority provides 30 million francs per year within Switzerland’s “New Regional Policy” for funding “Regional Development Projects”. Seven million francs per year are provided by the Federal Office of Agriculture for “projects of regional development” in rural areas and with a strong role for agricultural partners. UNDERSTANDING PARALLEL STRUCTURES IN PUBLIC ADMINISTRATION 281 The New Regional Policy was established at the beginning of the new millennium to replace a policy of infrastructure investment in peripheral regions. The economic development administration had recognized that most basic infrastructural needs had been covered in recent decades and was looking for tools to encourage entrepreneurial activities in rural areas. Rather than focusing on the removal of regional disparities as in the years before, the administration argued that the prevalent structural change should be supported and accompanied by seed money, enabling strong rural regions (Calmy-Rey & Huber-Hotz, 2007). This political program is considered as a bottom-up approach in European comparisons (Prange, 2008), fitting into the rather decentralized approach of Swiss policy in general (Biela, Hennl, & Kaiser, 2012). It went through Parliament in late 2006 and has been in place since 2008. Since then all cantons which are either predominantly rural or poor (or both) get a budget with which they fund rural development projects in which several partners collaborate. Cantons have to provide 50 per cent of the funding and also have to comply with the federal funding rules. While Switzerland’s economic development administration started to elaborate its proposal for Parliament in 2003, the agricultural administration was ready to bring its new agricultural policy package through the same Parliament. This package mainly comprised a new direct payment system and did not foresee any regional policy measures. However, a parliamentarian from the Social Democratic Party decided that it was not enough to provide general and ecological payments to farmers working their soil, but that innovative projects in which farmers collaborate with other sectors should also be supported. This idea found unambiguous support in all the committees and in both chambers of Parliament although the concept of the New Regional Policy was well known yet. While the few parliamentarians arguing against the initiative stated that the agricultural administration should not support regional policy for reasons of clarity, the director of the Federal Office of Agriculture even argued that integrating this possibility into agricultural law would provide a better “connection” to regional policy. Like the first “Regional Development Projects” (REP), the first “Projects of Regional Development” (PRE) started in 2008. 282 MANN There were a few differences in the projects supported by the agricultural administration compared to the ones supported by the economic development administration, which are summarized in Table 1. In most cantons it was not possible to choose as an applicant depending on which of the two packages they liked better. Most cantonal administrations found the pragmatic solution to classify regional projects in which the agricultural partner had the lead as “Projects for Regional Development”, and the others as “Regional Development Projects”. However, the legal framework would have allowed a lot of projects to be classified in both categories, so that effective double structures were established and persist to date. TABLE 1 Differences between PRE and REP REP - Support decision by cantonal authority - Cantonal administration has to provide equal financial resources to those of federal administration - No upper limits for project support - Agricultural partner has to have lead - All cantons eligible PRE - Support decisions by cantonal and federal authority - Cantonal administration has to provide 80 per cent of resources from federal administration - Different upper limits defined for mountain, hill and valley region - No prescriptions for lead partner - Only rural and/or poor cantons eligible The double structure does not only exist at administrative level itself, where cantonal and federal economic branches collaborate on the REP while cantonal and federal agricultural offices work together on PRE. It also exists at consultancy and knowledge transfer level. Most cantonal administration offices collaborate with either agricultural consultancy institutes (PRE) or intermunicipal planning offices (REP), which help applicants considerably in preparing their files. And at federal level both organizations have hired a partner to offer information events and prepare written material to support the application procedure. UNDERSTANDING PARALLEL STRUCTURES IN PUBLIC ADMINISTRATION 283 Nobody claims that the status quo is the fairest and the most efficient answer to supporting rural projects for regional development. It is probably unfair that development projects under the lead of an agricultural partner get different funding conditions than a comparable project with a non-agricultural partner in the lead. And it is probably inefficient to entertain two parallel administrative structures for the objective of bringing innovation to rural areas through intersectoral collaboration. Nevertheless, the current solution appears to be rather stable. There are forces in neither the administration nor in Parliament attempting to integrate or at least coordinate the two instruments. METHODOLOGY The empirical examination of both political instruments was mostly carried out by oral interviews. It was important that all kinds of actors should have their say in the evaluation. The coordinators of the program at federal level, cantonal coordinators in several cantons (focusing on the ones making intensive use and no use of the programs), program consultants and the recipients of funding were therefore visited and interviewed for both programs. The questions were adapted to the positions of the interview partners, ranging from the description of single projects through an appraisal of the organizational structures to the historical issues of program generation. The interviews were recorded and a majority of them transcribed. Two different methods of interview analysis were applied. A content analysis of the interviews (Mayring, 1988; Krippendorf, 2004) was sufficient to understand the most important determinants of the history, objectives and strategy of the two programs. Codes were chosen that partially emerged from the interviews’ themselves, but partially were based on the underlying theoretical framework following a template analysis (Cassel and Simon, 2004). The strict reliance on the codes, based on the guidelines by Carmines and Zeller (1979), then guaranteed a high degree of reliability (Neuendorf, 2002). Content analysis may be sufficient for interview situations in which merely factual information is to be transmitted. Other methods, however, are more suitable to understand the structures behind the words and to find out what has not been said. In order to further 284 MANN increase the validity of the interpretation and understand the underlying motivations of the key actors, some sequences of the transcripts were evaluated using Objective Hermeneutics (Garz & Kraimer, 1994; Oevermann, 2000). The ‘objectivity’ of objective hermeneutics is not related to the claim of uncovering truth, but to the aim of reconstructing, or uncovering, the objective meaning structures of a text. This means that what the producers of a text thought, wished, hoped or meant (i.e. their subjective intentions) is irrelevant, because science is not apt to understand such intentions. The only thing that counts in objective hermeneutics is the objective meaning of a text in a defined language and interaction community. Mann and Schweiger (2009) have pointed out how this method can contribute to a thorough understanding of motivations and forces behind political measures. Group discussions were carried out with the purpose of disclosing the selected sequences, considering thoroughly what was said and what was not said in certain circumstances during the interviews. This approach highlighted some patterns that would not be obvious from a less detailed analysis. Partially, this evaluation method counterbalanced the presence of rather strategic answers by some actors. In addition to the interview texts, written material relating to the two programs was also taken into account and analysed. This included protocols from the relevant parliamentary sessions and subcommittees, and information material on the programs as issued by consultancy organizations. RESULTS It is always a challenging task to mirror the broad range of results from qualitative analyses, particularly in the time-consuming case of the Objective Hermeneutics method. However, one (translated) sequence from an interview with a key actor in one of the programs on the federal level is used as a case in point for the scope of the results. I.: What do you think about whether the two instruments could basically be integrated with each other? R: (.) Well I think from the approach side definitely. Because you want the same, generating added value through new products, through new services, through new infrastructures, innovative UNDERSTANDING PARALLEL STRUCTURES IN PUBLIC ADMINISTRATION 285 appro, innovation is certainly always an element for the Agricultural Projects, too, for us this is also centrally important (..), and that this has to be on an inter-branch or inter-enterprise level, is always an element as well which you see increasingly, also for the tourism projects, and that there are synergies, if you combine with agriculture and tourism, or so, this is, yes, you can only win there. I: Yes. E: And therefore we have er an great interest, to coordinate this as well as possible and to know of each other, also to consult. So, the Grison Canton, for example has (…) our partner, which is the Office for Tourism and Regional Support, carries out conferences three times per year with regional development experts. (.) – one second pause. The most interesting move in this sequence is the turn between the respondent’s first and second paragraph. In general, the question whether the two instruments should be integrated is answered with a clear yes. However, in the second paragraph, this is not turned into a political agenda, but as a good argument to exchange information between the responsible actors. Joint conferences appear to be a good substitute for joint programs. This leads back to the first sentence of the reply: The usefulness of an integrated instrument is admitted, but only from the “approach side”. There also must be a different side from which an integration would not be a good choice. Whether this side rather follows the rationale of the budgetmaximizing bureaucrat or rather the hegemony struggle, cannot be concluded from this sequence. Another - far briefer – citation is somewhat more revealing in this respect. When confronted with a working paper on the disadvantages of parallel administrating rural development, the head of the Department at the Swiss Ministry of Agriculture stated “I do not think you would do agriculture a favor if you were to publish that.” This indicates the high plausibility of applying the political theory of hegemony approach to parallel administration: the normative scale on which to decide about good or evil appears to be the utility for “agriculture”, i.e. all actors in the farming sector. The agricultural administration, in Switzerland and many other countries, is often composed of a majority of people with a farming background or at 286 MANN least strong agricultural roots. The objective of actors in the agricultural administration often appears as being to provide specific support for the agricultural sector (Wulkotte, 2003). The economic administration, on the other hand, is much more strongly focused on the economy as a whole, but traditionally from a conservative, neoliberal viewpoint (Bergsten, 1975). The differentiation between “us” and “them” (on which the proponents of the theory of political hegemony dwell) may be a constitutional element of our human society, and the prevalence of parallel administrations may be just one of the outcomes of this fact. The interviews also showed that the assumption of bounded rationality would be a plausible approach for a large number of actors, but not for all. At local level it turned out that many actors responsible for consultancy hardly knew anything about the “other” program. The higher one looked in the hierarchy of the program administration, however, the better informed people usually were about the other rural development program. While there often was still a poor image of the other program at intermediate level, key decision makers usually had a pretty clear image about the existence of both programs. This notion holds both for the administrative and for the political sphere, where in the debate about PREs the New Regional Policy with their REPs played a significant role, but where PREs were eventually termed as complimentary to REPs. It was more difficult to detect traces of the budget-maximizing bureaucrat empirically. The application of this approach would imply that both the agricultural and the economic administration would be afraid of losing (or reducing) their own budget. At least this was not what representatives of the administration would emphasize when arguing about the existence of the two programs. DISCUSSION In the empirical work in Switzerland, it showed that more than one of the theoretical approaches applied at least partly to the explanation of parallel administrations. All this adds up to what is described in Figure 1. It is likely that two factors contribute to the existence and prevalence of parallel administration. One is that an equilibrium can be created between the administrative bodies in charge. In their attempt to maximize the cultural hegemony in their UNDERSTANDING PARALLEL STRUCTURES IN PUBLIC ADMINISTRATION 287 FIGURE 1 A Model of Parallel Administration Central Actor 1 Equilibrium in struggle for hegemony and funds Central Actor 2 Veil of ignorance Fringe actors 1 Fringe actors 2 sphere and their budget, it will have proven impossible to cover a policy field merely on their own. Both administrative units have therefore attained a state in which they “live and let live”, even if occasional struggles for power may occur. The other factor is that not too much attention is drawn towards the double existence of certain tasks, so that actors on the fringe of the program (and the public as a whole) will not bother about it. It is always easy to imagine that the “other” program is dealing with rather different issues compared to the program in one’s own environment. This model integrates aspects from all three theoretical approaches introduced above. The theory of bounded rationality offers a rather favorable explanation of the phenomenon of parallel administration. On the other hand, in a well-governed state it would be evidence of sheer incompetence if this were the whole story: two administrative organizations in charge of similar programs in the same region or country should definitely know of each other. However, on a lower level bounded rationality also contributes to 288 MANN explaining parallel administration. Many actors on the fringe and at the bottom of a program organization, be they recipients or consultants, do not know too much about related programs because they don’t have to. If they knew, it could well be that they would argue to unify funds so that they could benefit from both programs. Cynics may suspect that the second official cited in the previous section may in fact mean his personal power when saying agriculture. This somewhat speculative and unfriendly interpretation weighs in favor of the model of a budget-maximizing bureaucrat. It is possible that some cultural unity of the agricultural sector is evoked mainly for strategic reasons. But as the fate of the agricultural sector will be markedly correlated with the fate of the agricultural administration, the difference between the primary objective of attaining hegemony for the agricultural sector and maximizing its own budget and influence may be one of degree. Indeed, the applicability of both the model of the budget-maximizing bureaucrat and of the theory of political hegemony shows the relatedness between the two theoretical approaches, although they originate from entirely different social sciences. CONCLUSION Conclusions from this study can be drawn on the political and on the methodological level. On the political level it has been shown that society should not wait for the actors in the administration themselves to resolve cases of double administration. Due to missing incentives and stable equilibriums, this will rarely happen. Broad measures of information should therefore be the key factor for making cases of parallel administration an issue. One strain of future research should therefore concentrate on examining how this information should be generated and distributed. However, the face of parallel structures in the different subsegments of public administration may vary considerably. The case of rural regional policy may not be too representative, and another strain of future research should collect much more empirical evidence on the different motivations and other causes of such phenomena on the local, regional, national and international level. On the methodological side the study confirms that public administration science takes advantage of not focusing on one social UNDERSTANDING PARALLEL STRUCTURES IN PUBLIC ADMINISTRATION 289 science, but using very different frames in its analytical work. Administrative institutions are dynamic social units, they are heavily involved in the political process and they are both restricted by economic constraints and driven by economic incentives. 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