AiB Stakeholder Events 2015/16

AiB Stakeholder
Events
2015/16
Atlantic Quay, Glasgow
18 January 2016
Stakeholder Event
2015-16
Contents
Foreword ............................................................................................................................ 3
Information ......................................................................................................................... 4
Event Brief .......................................................................................................................... 5
Timetable ............................................................................................................................ 6
AiB Speaker Information ................................................................................................... 7
Venue Information ............................................................................................................. 9
AiB Attendees .................................................................................................................. 11
Delegates .......................................................................................................................... 12
Notes ................................................................................................................................. 14
Feedback Form ................................................................................................................ 17
Appendix 1 – Workshop delegates ................................................................................ 19
First Workshop ............................................................................................................. 19
Second Workshop ........................................................................................................ 22
Third Workshop ............................................................................................................ 26
Foreword
Welcome to AiB’s
annual stakeholder
event
Welcome to our first annual stakeholder
events since the Bankruptcy and Debt
Advice (Scotland) Act came into force
and the roll out of the BASYS IT system.
Today gives us an opportunity to look at
how things have gone thus far together,
the work we already have in hand to
make things better, and to discuss where
we need to turn our attention next.
You are much closer to the frontline – the
people with unsustainable debts we are
all trying to help – and may well have a
better idea of how all the recent reforms
are working in practice for debtors for
creditors, and for all of us working in the
sector.
So these events are designed not only to
allow you to hear from us but, more
importantly, let us hear from you.
Through this open dialogue, I believe we
are better placed to provide an effective
service focused on meeting the needs of
the people of Scotland.
On behalf of myself and my staff, I would
like to welcome you to our 2016 event.
Dr Richard Dennis
The Accountant in Bankruptcy &
Agency Chief Executive
Stakeholder Event
2015-16
Information
Who we are
Accountant in Bankruptcy (AiB) is an Executive Agency of the Scottish Government with
responsibility for administering the process of personal bankruptcy, administering the Debt
Arrangement Scheme and recording corporate insolvencies in Scotland.
We aim to meet the needs of our staff, stakeholders, customers, local community and the
environment. This is achieved through regular assessment of commitments, objectives
and services being provided.
Our Mission
To ensure access to fair and just processes of debt relief and debt management for the
people of Scotland, which takes account of the rights and interests of those involved.
Our Values
We will ensure that our activities are:
-
independent
responsive
accountable
transparent
fair
open
Our Key Functions
We will achieve our mission through the following key functions, while recognising our
unique statutory role:
-
Supporting Ministers to develop and refine policy
Supervising the insolvency process
Delivering, with stakeholders, a range of options for individuals seeking debt relief
and debt management
Ensuring best value services to our customers
Should you require further information please do not hesitate to contact the Stakeholder
Events team by email to [email protected] or by telephone on 0300 200 2629.
Stakeholder Event
2015-16
Event Brief
What is the aim of these events?
To engage with you, our stakeholders, through workshop sessions, to seek your feedback on
the work we do and discuss how we can work better together.
Workshops
Our workshop sessions will focus on AiB’s key activities and relate to the areas we expect will
have a significant impact on you. The workshop sessions will focus on:

General Bankruptcy: The introduction of the Bankruptcy and Debt Advice
(Scotland) Act 2014 and a new case operating system has seen significant changes
in the way bankruptcy cases in Scotland are administered. This session will look at
changes post-implementation, gauging success and improvements to streamline the
processes as well as general bankruptcy topics.

Bankruptcy – Debtor Contribution Orders: One of the key elements of the recent
bankruptcy reforms saw the introduction of a single Common Financial Tool. The
purpose of the tool was to introduce a statutory process to record income and
expenditure and facilitate the calculation of contributions in statutory debt solutions.
This session will explain how the Debtor Contribution Order process works, provide
insight on lessons learned so far and allow attendees to have their say on their
experiences of working with the new procedure .

Debt Arrangement Scheme (DAS): Over the past few years, the DAS case
management system DASH and the DAS regulations have been updated to allow
DAS to become a revolutionary and popular product. This workshop will be an
interactive open floor discussion, looking at DAS in general, statistics and trends,
recent and future IT upgrades, case studies, and will give an opportunity for
attendees to feed back to the team directly on their experiences of DAS.

Trust deeds: Following the introduction of the protected trust deeds (PTD)
regulations and the ASTRA case management system in November 2013, we have
been working to refine and improve the PTD process. This session will discuss the
on-going development of ASTRA, how subsequent legislative changes have
affected the PTD regulations, and provide guidance to help you get the most from
ASTRA and other relevant topics.
NB: Delegates have been assigned to workshops according to indicated highest to
lowest preference where possible.
Stakeholder Event
2015-16
Timetable
10:00 - 10:15
10:15 - 10:30
Registration and refreshments
Welcome and introduction
Richard Dennis, The Accountant in Bankruptcy and Agency Chief
Executive
10:30 - 11:30
Workshop session 1
General Bankruptcy, Bankruptcy (Debtor Contribution Orders),
Debt Arrangement Scheme or Protected Trust Deeds
Attendees for each session can be found on page 19 - 21
11:30 - 11:45
Comfort break
11:45 - 12:45
Workshop session 2
General Bankruptcy, Bankruptcy (Debtor Contribution Orders),
Debt Arrangement Scheme or Protected Trust Deeds
Attendees for each session can be found on page 22 - 25
12:45 - 13:30
Lunch break
13:30 - 14:30
Workshop session 3
General Bankruptcy, Bankruptcy (Debtor Contribution Orders),
Debt Arrangement Scheme or Protected Trust Deeds
Attendees for each session can be found on page 26 - 29
14:30 - 14:45
Refreshments
14:45 - 15:30
Panel discussion – James Watt A
Open floor discussion with the panel members on any matter
brought up throughout the day or any other business.
Facilitated by: David Menzies
Panel members: Richard Dennis, John Cook, Alex Reid, Kelly
Quigley and Lisa Ledingham-Park
15:30
Close of Conference and thanks
Stakeholder Event
2015-16
AiB Speaker Information
Dr Richard Dennis, The Accountant in Bankruptcy and Agency Chief
Executive
Richard joined Accountant in Bankruptcy on 1 April 2015.
Richard’s previous career in the Civil Service included spells at the
Department of the Environment, the European Commission and HM
Treasury, before moving to the Scottish Government in 2000.
Before coming to AiB, he led the Scottish Government’s Fire and Rescue
Division through the period of the creation of the new single Scottish Fire
and Rescue Service.
John Cook, Executive Director of Case Operations
John joined Accountant in Bankruptcy in January 2005 after working for the
Department for Work and Pensions for 18 years.
Initially John was responsible for Debt Arrangement Scheme (DAS)
operations and in February 2007 was appointed Head of Case Operations at
AiB.
John has overall responsibility for AiB’s case management and supervisory
functions related to bankruptcy, the Debt Arrangement Scheme and
protected trust deeds. John is an AiB Board member and a volunteer Board
member for North Ayrshire Citizens Advice Service.
Alex Reid, Head of Policy Development
Alex joined Accountant in Bankruptcy in April 2012 as Head of Operational
Policy and Compliance. He is currently Head of Policy Development.
Alex is responsible for leading the development and review of personal
insolvency policy in Scotland and also the policies related to the devolved
aspects of corporate insolvency.
Alex’s previous roles in Scottish Government have included the policy lead
for the development of marine renewable energy in Scotland and
management of the primary grant schemes to support research and
development activity in small businesses.
Stakeholder Event
2015-16
Kelly Quigley, Head of Debt Arrangement Scheme & Insolvency
Registration Team
Kelly joined Accountant in Bankruptcy in June 2006 having worked at the
Department for Work and Pensions for five years.
Kelly has worked in various internal roles within AiB before moving on to
lead the Debtor Applications team in October 2008. Here, she oversaw the
implementation of the legislative changes which introduced the low income,
low asset (LILA) process, and changed how people apply for their own
bankruptcy.
In 2010, Kelly helped oversee the introduction of the Certificate for
Sequestration route to personal bankruptcy, and managed the
operational transition for the team before becoming Senior Manager of
the DAS and Insolvency Registration teams.
AiB Speaker Information
Lisa Ledingham-Park, Team leader of Trust Deed team
Lisa joined Accountant in Bankruptcy in May 2009.
Lisa was previously a Case Manager within the Case Administration team and her
responsibilities included dealing with the registration of sequestrations awarded
by the courts, protected trust deeds, corporate insolvencies and the Debt
Arrangement Scheme. She has also been involved in the introduction and
promotion of Secure File Transfer Protocol as a means of securely exchanging
documents electronically with AiB.
Lisa began working for the Scottish Government in December 1998 and
prior to joining AiB, she worked for the Criminal Injuries Compensation
Authority.
David Menzies, Director of Insolvency at ICAS
David is responsibility for co-ordinating engagement with insolvency
practitioners and other insolvency stakeholders, delivering enhanced support
and representation on issues, and ensuring that ICAS is well-placed to
influence a challenging policy and regulatory landscape.
On a day to day basis, he is responsible for developing policy resources to
Scottish and UK Government consultations on insolvency and restructuring,
representing the views of ICAS
Prior to this role, David was an appointment taking insolvency practitioner for
many years with significant experience in personal and corporate
appointments.
Stakeholder Event
2015-16
Venue Information
The venue for the Glasgow event is:
The Scottish Government Atlantic Quay Building
5 Atlantic Quay, 150 Broomielaw, Glasgow G2 8LU
Train
The office is located in Glasgow city
centre, just five minutes’ walk from
Central Station and the main bus
routes.
The nearest rail station is Glasgow
Central
See here for walking directions.
Car
Parking is not available in the building
but local parking is available
throughout Glasgow.
Reception at Atlantic Quay can be contacted on 0300 244 6888
Fire Safety for Visitors:
All visitors should be made aware of the evacuation procedures for the building. Staff hosting
or chairing meetings must make attendees aware of evacuation procedures.
On hearing the fire alarm:



Calmly evacuate the building by the nearest available exit
Report to your assembly point
Follow instructions of fire marshals or fire precautions officers
DO NOT: use lifts, stop to collect personal belongings, attempt to fight a fire unless you have
been trained in the safe use of fire extinguishers, and it is appropriate to do so, or re-enter the
building until the all clear has been given
If you discover a fire:



Immediately raise the alarm - shout to notify anyone in the vicinity
Activate the fire alarm system (e.g. using 'break glass' points)
Evacuate the building
Stakeholder Event
2015-16
Venue Information
Evacuation Routes
All persons should make their way to the designated assembly point listed below. They should
make their way to the assembly point designated for the floor that that they have exited from
and wait at the relevant assembly point until the fire precautions officer has indicated that it is
safe to return to the building.
Assembly Point
Brown Street
Level with the bridal shop on the
A
corner of Argyle Street
Opposite the entrance to the
B
MOD Building
C Garage door to flats
D Waste ground
Assembly Point
First Floor/Upper
Ground/Car Parks
James Watt Street
Level with the Premier Inn on the
corner of Argyle Street
Second Floor
71 James Watt Street
Third Floor
Fourth Floor
69 James Watt Street
67 James Watt Street
Between 45 and 7 James Watt
E Opposite Glasgow City Mission Fifth Floor
Street
F Between 36 and 38 Brown Street Sixth Floor
41 James Watt Street
G 32 Brown Street
Seventh Floor
31 James Watt Street
As the junctions to Brown Street and James Watt Street are very busy, in the interests of
safety, you should not cross the road.
Please note a members of staff will guide you if the above is
applicable.
Stakeholder Event
2015-16
AiB Attendees
Name
Position
Dr. Richard Dennis
John Cook
Chief Executive
Executive Director of Case Operations
Alex Reid
Kelly Quigley
Lisa Ledingham-Park
Head of Policy Development
Head of Debt Arrangement Scheme & Insolvency Registration
Trust Deeds Team Leader
Donna Grady
Michelle Murdoch
Carol Kirk
Erin McCreadie
Debt Arrangement Scheme Case Manager
Trust Deed Manager
Policy Review Team Leader
Policy Development Manager
Gavin Cameron
Allan Holmes
Communications Manager
Web Development & Communications Officer
Ann Scott
Vicky Bowie
Alison Miller
Policy Development Officer
Insolvency Registration Case Officer
P/A to the Chief Executive
Stakeholder Event
2015-16
Delegates
Name
A Gillon
Alan McIntosh
Anca Stewart
Angela Duncan
Barry McAusline
Barry Mochan
Bill Stark
Billy winton
Brenda Gillies
Brenda Tamburrini
Bryce Findlay
Caitlin Daly
Carole Candlish
Charlene McMullan
Chris Malloch
Christine Church
Christine Pirie
Craig McWhinney
Dallas Carter
Danielle Bowers
David Brown
David Cree
David Menzies
David Tannock
Derek Paterson
Drew McKinney
Elaine Bowie
Elaine Nicoll
Elizabeth McVey
Evelyn Shaw
Fiona McLaughlin
Frances Ryan
George Paton
George Paul
Glenn Fisher
Gordon Blair
Grant English
James Young
Jane Brown
John Perry
Joseph McMonagle
Jude Howson
Julie Brown
Karen Dunn
Kevin Mapstone
Kevin McLeod
Kim Banks
Kim Wilson
Company
Money adviser
Social and Legal Policy Manager
Debt Adviser/Supervisor
Trainee Solicitor
Debt Adviser
Assistant Manager
Director
Money adviser
Money Adviser
Senior Caseworker
Owner
Money Advice Worker
Money Advice Caseworker
Debt Advisor
Senior Manager
Financial Inclusion Team Leader
Solicitor
Debt Counsellor
Money Advice Support Worker
Senior Administrator
Owner
Money Advice Caseworker
Director of Insolvency
Supervisor
Money Advisor
Advice Services Coordinator
Money Advice Caseworker
Income Advisor
Team Leader
Debt Advisor
Money Adviser
Money & Debt Adviser
Insolvency Practitioner
Team Leader Community Advice
Money Adviser/Welfare Rights Officer
Money Adviser
Criminal Finances - Civil Enforcement Lead
Approved Money Adviser
Team Leader
Debt Advisor
Money Advisor (Audit & Training)
Business Recovery Manager
Money Adviser
Money Advisor
Relationship Manager
Director
Money Adviser/Welfare Rights Officer
Stakeholder Event
2015-16
Laurette McNay
Lesley Gilchrist
Lily Wallace
Linda Crookston
Lorna Bingham
Lynn Keirs
Margaret Houston
Maria Clelland
Mark Berman
Mark Law
Mary Kelly
Maureen Smith
Mhairi Nelson
Michael McGrath
Michelle Mair
Michelle Purvis
Michelle White
Nicola Boyd
Paul Findlay
Paul McDougall
Robert Kelly
Rona Rodger
Ross McFarlane
Sandra Sankey
Sarah MacDonald
Sharon Fulton
Thomas Lynas
Valerie Fyffe
William Hunter
Assistant Manager
Money Adviser
Money Advice Assistant
Manager
Insolvency Practitioner
Compliance Officer
Manager
Debt Adviser
Debt Adviser
Money Advice Caseworker
Money Advice Manager
Solicitor
Senior Administrator
Solicitor
manager
Compliance Manager
Exec
Compliance Manager
Manager
Manager
CEO
Money Adviser
Money Matters Advice Service Manager
project manager
Housing Money and Debt Adviser
Advice Worker
Senior Administrator
Compliance
Credit Control
Stakeholder Event
2015-16
Notes
Stakeholder Event
2015-16
Notes
Stakeholder Event
2015-16
Notes
Stakeholder Event
2015-16
Feedback Form
Your feedback is valuable to us. In order to maintain and improve our standards of service, we
would be grateful if you could spare a few minutes to offer your feedback. All constructive
feedback, both negative and positive, is of great value to us.
If you have any specific questions about the events you would like answered, please speak to a
member of staff and they will ensure you are provided a response.
please complete the attached form and hand it to a member of staff on your way out.
Event
Strongly
agree
Agree
Neutral
Disagree
Strongly
disagree
Overall, I found the event
worthwhile
The information at the event
was useful and well
presented
Overall, the event was well
facilitated
Additional comments:
First Workshop (please circle/underline the workshop you attended)
General Bankruptcy, Debtor Contributions Orders, Debt Arrangement Scheme, Trust
Deeds
I found the workshop useful
and informative
I had the opportunity to
participate in the discussion
The presenter was prepared
and accommodating
Second Workshop (please select the workshop you attended)
General Bankruptcy, Debtor Contributions Orders, Debt Arrangement Scheme, Trust
Deeds
I found the workshop useful
and informative
I had the opportunity to
participate in the discussion
The presenter was prepared
and accommodating
Stakeholder Event
2015-16
Third Workshop (please select the workshop you attended)
General Bankruptcy, Debtor Contributions Orders, Debt Arrangement Scheme, Trust
Deeds
I found the workshop useful
and informative
I had the opportunity to
participate in the discussion
The presenter was prepared
and accommodating
In your opinion, what were the strengths of the event? What did you find most useful or
enjoyable and why?
Which parts were the least useful or enjoyable? Why?
Are there any topics you would like to see covered at future events / workshops that would
assist you?
Thank you
Stakeholder Event
2015-16
Appendix 1 – Workshop delegates
First Workshop
General Bankruptcy - Workshop session 1 – 10:30 – 11:30
James Watt A
Facilitated by: Alex Reid
Name
A Gillon
Angela Duncan
Barry McAuslane
Barry Mochan
Brenda Tamburrini
Bryce Findlay
Christine Church
Christine Pirie
Craig McWhinney
Dallas Carter
David Brown
Drew McKinney
Elaine Bowie
Elizabeth McVey
Fiona McLaughlin
Gordon Blair
Grant English
John Perry
Joseph McMonagle
Jude Howson
Kevin Mapstone
Kim Banks
Linda Crookston
Michael McGrath
Michelle Mair
Michelle Purvis
Sharon Fulton
Company
Stirling CAB
Castlemilk Law Centre
North Lanarkshire Council
MLM Solutions
Easterhouse CAB
Findlay Hamilton
Queens Cross Housing
Association
Pinsent Masons LLP
West Dunbartonshire
Council
Motherwell & Wishaw CAB
Scottish Bankruptcy Advice
Inverclyde HSCP
East Ayrshire CAB
StepChange Debt Charity
Motherwell Wishaw CAB
Stirling Council
Position
Money adviser
Trainee Solicitor
Debt Adviser
Assistant Manager
Senior Caseworker
Owner
Financial Inclusion Team Leader
Solicitor
Debt Counselor
Money Advice Support Worker
Owner
Advice Services Coordinator
Money Advice Caseworker
Team Leader
Money Adviser
Money Adviser
Criminal Finances - Civil
H M Revenue & Customs
Enforcement Lead
Motherwell CAB
Debt Advisor
South Lanarkshire Council
Money Advisor (Audit & Training)
French Duncan
Business Recovery Manager
Grant Thornton UK LLP
Relationship Manager
Money Adviser/Welfare Rights
Angus Council
Officer
Grant Thornton UK LLP
Relationship Manager
Maclay Murray & Spens LLP Solicitor
Clydesdale CAB
Debt Adviser/Supervisor
Carrington Dean Group
Compliance Manager
Inverclyde HSCP Advice
Services
Advice Worker
Stakeholder Event
2015-16
Debtor Contribution Order - Workshop session 1 – 10:30 – 11:30
James Watt B
Facilitated by: John Cook
Name
Alan McIntosh
Anca Stewart
Brenda Gillies
Carole Candlish
David Menzies
David Tannock
Derek Paterson
Evelyn Shaw
Frances Ryan
George Paton
George Paul
Company
Carrrington Dean Group
Limited
Clydesdale CAB
Money Advice Scotland
East Ayrshire CAB
ICAS
Wylie Bisset
East Renfrewshire Council
Falkirk Council
Shelter
Self
Falkirk Council
Glenn Fisher
Lesley Gilchrist
Mark Berman
Maureen Smith
Paul Findlay
Angus Council
West Dunbartonshire Council
Stirling CAB
Castlemilk Law Centre
Findlay Hamilton
Ross McFarlane
South Lanarkshire Council
Sarah MacDonald
Thomas Lynas
Valerie Fyffe
Shelter
MLM Solutions
Creditfix Ltd
Position
Social and Legal Policy
Manager
Debt Adviser/Supervisor
Money Adviser
Money Advice Caseworker
Director of Insolvency
Supervisor
Money Advisor
Debt Advisor
Money & Debt Adviser
Insolvency Practitioner
Debt Advisor
Money Adviser/Welfare Rights
Officer
Debt Counselor
Money adviser
Trainee Solicitor
Owner
Money Advisor (Audit &
Training)
Housing Money and Debt
Adviser
Assistant Manager
Compliance
Stakeholder Event
2015-16
Debt Arrangement Scheme - Workshop session 1 – 10:30 – 11:30
Fleming B & C
Facilitated by: Kelly Quigley
Name
Billy winton
Company
Hamilton Cab
Position
Money adviser
Caitlin Daly
Charlene McMullan
David Cree
West Dunbartonshire CAB
Campbell Dallas LLP
East Ayrshire CAB
Renfrewshire Council Advice
Works
East Dunbartonshire CAB
StepChange Debt Charity
East Renfrewshire CAB
HSCP Advice Services
French Duncan
West Dunbartonshire CAB
BSL Credit Union
North Lanarkshire Council
West Dunbartonshire CAB
NHS CREDIT UNION LTD
East Renfrewshire Council
improvement service
BSL Credit Union
Money Advice Worker
Debt Advisor
Money Advice Caseworker
Elaine Nicoll
James Young
Jane Brown
Julie Brown
Karen Dunn
Laurette McNay
Lily Wallace
Lynn Keirs
Maria Clelland
Mary Kelly
Robert Kelly
Rona Rodger
Sandra Sankey
William Hunter
Income Advisor
Approved Money Adviser
Team Leader
Money Adviser
Money Advisor
Business Recovery Manager
Money Advice Worker
Compliance Officer
Advice Centre Manager
Money Advice Worker
CEO
Money Advisor
project manager
Compliance Officer
Trust Deeds - Workshop session 1 – 10:30 – 11:30
Baird A & B
Facilitated by: Lisa Ledingham-Park
Name
Bill Stark
Chris Malloch
Danielle Bowers
Kevin McLeod
Kim Wilson
Lorna Bingham
Margaret Houston
Mark Law
Mhairi Nelson
Michelle White
Nicola Boyd
Paul McDougall
Company
Morton Fraser
KPMG
MLM Solutions
TDC Solutions Limited
William Duncan & Co
Sole Practitioner
KPMG
Hamilton CAB
Campbell Dallas LLP
Grant Thornton UK LLP
Creditfix Limited
Wylie & Bisset LLP
Position
Director
Senior Manager
Assistant Manager
Director
Insolvency Practitioner
Senior Manager
Money adviser
Debt Advisor
Relationship Manager
Compliance Manager
Manager
Stakeholder Event
2015-16
Second Workshop
General Bankruptcy - Workshop session 2 – 11:45– 12:45
James Watt A
Facilitated by: Alex Reid
Name
Danielle Bowers
Billy winton
Brenda Gillies
David Cree
David Tannock
Derek Paterson
Elaine Nicoll
Company
MLM Solutions
Hamilton Cab
Money Advice Scotland
East Ayrshire CAB
Wylie Bisset
East Renfrewshire Council
Renfrewshire Council Advice
Works
Glenn Fisher
James Young
Jane Brown
Julie Brown
Kevin McLeod
Laurette McNay
Maria Clelland
Mhairi Nelson
Nicola Boyd
Paul McDougall
Sandra Sankey
Thomas Lynas
Angus Council
East Dunbartonshire CAB
StepChange Debt Charity
East Renfrewshire CAB
TDC Solutions Limited
French Duncan
North Lanarkshire Council
Campbell Dallas LLP
Creditfix Limited
Wylie & Bisset LLP
improvement service
MLM Solutions
Position
Senior Administrator
Money adviser
Money Adviser
Money Advice Caseworker
Supervisor
Money Advisor
Income Advisor
Money Adviser/Welfare
Rights Officer
Approved Money Adviser
Team Leader
Money Adviser
Director
Assistant Manager
Debt Adviser
Senior Administrator
Compliance Manager
Manager
project manager
Senior Administrator
Stakeholder Event
2015-16
Debtor Contribution Order - Workshop session 2 – 11:45– 12:45
James Watt B
Facilitated by: John Cook
Name
A Gillon
Angela Duncan
Barry McAuslane
Barry Mochan
Caitlin Daly
Charlene McMullan
Craig McWhinney
Dallas Carter
David Brown
Elizabeth McVey
Company
Stirling CAB
Castlemilk Law Centre
North Lanarkshire Council
MLM Solutions
West Dunbartonshire CAB
Campbell Dallas LLP
West Dunbartonshire Council
Motherwell & Wishaw CAB
Scottish Bankruptcy Advice
StepChange Debt Charity
Grant English
Joseph McMonagle
Kevin Mapstone
H M Revenue & Customs
South Lanarkshire Council
Grant Thornton UK LLP
Kim Banks
Kim Wilson
Lily Wallace
Lorna Bingham
Mark Law
Mary Kelly
Michelle White
Rona Rodger
Angus Council
William Duncan & Co
West Dunbartonshire CAB
Sole Practitioner
Hamilton CAB
West Dunbartonshire CAB
Grant Thornton UK LLP
East Renfrewshire Council
Position
Money adviser
Trainee Solicitor
Debt Adviser
Assistant Manager
Money Advice Worker
Debt Advisor
Debt Counselor
Money Advice Support Worker
Owner
Team Leader
Criminal Finances - Civil
Enforcement Lead
Money Advisor (Audit & Training)
Relationship Manager
Money Adviser/Welfare Rights
Officer
Money Advice Worker
Insolvency Practitioner
Money adviser
Money Advice Worker
Relationship Manager
Money Advisor
Stakeholder Event
2015-16
Debt Arrangement Scheme - Workshop session 2 – 11:45 – 12:45
Fleming B & C
Facilitated by: Kelly Quigley
Name
Anca Stewart
Brenda Tamburrini
Carole Candlish
Chris Malloch
Christine Church
Christine Pirie
Drew McKinney
Elaine Bowie
Evelyn Shaw
Fiona McLaughlin
Frances Ryan
Gordon Blair
John Perry
Lesley Gilchrist
Mark Berman
Maureen Smith
Michael McGrath
Michelle Mair
Ross McFarlane
Sharon Fulton
Bill Stark
Margaret Houston
Company
Clydesdale CAB
Easterhouse CAB
East Ayrshire CAB
KPMG
Queens Cross Housing
Association
Pinsent Masons LLP
Inverclyde HSCP
East Ayrshire CAB
Falkirk Council
Motherwell Wishaw CAB
Shelter
Stirling Council
Motherwell CAB
West Dunbartonshire
Council
Stirling CAB
Castlemilk Law Centre
Maclay Murray & Spens LLP
Clydesdale CAB
South Lanarkshire Council
Inverclyde HSCP Advice
Services
Morton Fraser
KPMG
Position
Debt Adviser/Supervisor
Senior Caseworker
Money Advice Caseworker
Senior Manager
Financial Inclusion Team Leader
Solicitor
Advice Services Coordinator
Money Advice Caseworker
Debt Advisor
Money Adviser
Money & Debt Adviser
Money Adviser
Debt Advisor
Debt Counselor
Money adviser
Trainee Solicitor
Solicitor
Debt Adviser/Supervisor
Money Advisor (Audit & Training)
Advice Worker
Director
Senior Manager
Stakeholder Event
2015-16
Trust Deeds - Workshop session 2 – 11:45 – 12:45
Baird A & B
Facilitated by: Lisa Ledingham-Park
Name
Alan McIntosh
Bryce Findlay
David Menzies
George Paton
George Paul
Jude Howson
Karen Dunn
Linda Crookston
Lynn Keirs
Michelle Purvis
Paul Findlay
Robert Kelly
Company
Carrrington Dean Group
Limited
Findlay Hamilton
ICAS
Self
Falkirk Council
French Duncan
HSCP Advice Services
Grant Thornton UK LLP
BSL Credit Union
Carrington Dean Group
Findlay Hamilton
NHS CREDIT UNION LTD
Sarah MacDonald
Valerie Fyffe
William Hunter
Shelter
Creditfix Ltd
BSL Credit Union
Position
Social and Legal Policy
Manager
Owner
Director of Insolvency
Insolvency Practitioner
Debt Advisor
Business Recovery Manager
Money Advisor
Relationship Manager
Compliance Officer
Compliance Manager
Owner
CEO
Housing Money and Debt
Adviser
Compliance
Compliance Officer
Stakeholder Event
2015-16
Third Workshop
General Bankruptcy - Workshop session 3 – 13:30– 14:30
James Watt A
Facilitated by: Alex Reid
Name
Lesley Gilchrist
Lily Wallace
Mark Berman
Mary Kelly
Maureen Smith
Michelle White
Paul Findlay
Robert Kelly
Rona Rodger
Company
Carrrington Dean Group
Limited
Clydesdale CAB
Morton Fraser
West Dunbartonshire CAB
Campbell Dallas LLP
Falkirk Council
Shelter
Self
William Duncan & Co
West Dunbartonshire
Council
West Dunbartonshire CAB
Stirling CAB
West Dunbartonshire CAB
Castlemilk Law Centre
Grant Thornton UK LLP
Findlay Hamilton
NHS CREDIT UNION LTD
East Renfrewshire Council
Sarah MacDonald
Valerie Fyffe
Shelter
Creditfix Ltd
Alan McIntosh
Anca Stewart
Bill Stark
Caitlin Daly
Charlene McMullan
Evelyn Shaw
Frances Ryan
George Paton
Kim Wilson
Position
Social and Legal Policy
Manager
Debt Adviser/Supervisor
Director
Money Advice Worker
Debt Advisor
Debt Advisor
Money & Debt Adviser
Insolvency Practitioner
Debt Counselor
Money Advice Worker
Money adviser
Money Advice Worker
Trainee Solicitor
Relationship Manager
Owner
CEO
Money Advisor
Housing Money and Debt
Adviser
Compliance
Stakeholder Event
2015-16
Debtor Contribution Order - Workshop session 3 – 13:30– 14:30
James Watt B
Facilitated by: John Cook
Name
Billy winton
Brenda Tamburrini
Bryce Findlay
Chris Malloch
Christine Church
Christine Pirie
David Cree
Elaine Bowie
Elaine Nicoll
Jane Brown
Jude Howson
Julie Brown
Karen Dunn
Kevin McLeod
Laurette McNay
Linda Crookston
Lynn Keirs
Margaret Houston
Maria Clelland
Mhairi Nelson
Michelle Mair
Michelle Purvis
Nicola Boyd
Sandra Sankey
Sharon Fulton
William Hunter
Company
Hamilton Cab
Easterhouse CAB
Findlay Hamilton
KPMG
Queens Cross Housing
Association
Pinsent Masons LLP
East Ayrshire CAB
East Ayrshire CAB
Renfrewshire Council Advice
Works
StepChange Debt Charity
French Duncan
East Renfrewshire CAB
HSCP Advice Services
TDC Solutions Limited
French Duncan
Grant Thornton UK LLP
BSL Credit Union
KPMG
North Lanarkshire Council
Campbell Dallas LLP
Clydesdale CAB
Carrington Dean Group
Creditfix Limited
improvement service
Inverclyde HSCP Advice Services
BSL Credit Union
Position
Money adviser
Senior Caseworker
Owner
Senior Manager
Financial Inclusion Team
Leader
Solicitor
Money Advice Caseworker
Money Advice Caseworker
Income Advisor
Team Leader
Business Recovery Manager
Money Adviser
Money Advisor
Director
Business Recovery Manager
Relationship Manager
Compliance Officer
Senior Manager
Advice Centre Manager
Debt Advisor
Debt Adviser/Supervisor
Compliance Manager
Compliance Manager
project manager
Advice Worker
Compliance Officer
Stakeholder Event
2015-16
Debt Arrangement Scheme - Workshop session 3 – 13:30 – 14:30
Fleming B & C
Facilitated by: Kelly Quigley
Name
A Gillon
Angela Duncan
Barry McAuslane
Brenda Gillies
Craig McWhinney
Dallas Carter
Danielle Bowers
David Menzies
Derek Paterson
Elizabeth McVey
George Paul
Company
Stirling CAB
Castlemilk Law Centre
North Lanarkshire Council
Money Advice Scotland
West Dunbartonshire
Council
Motherwell & Wishaw CAB
MLM Solutions
ICAS
East Renfrewshire Council
StepChange Debt Charity
Falkirk Council
Position
Money adviser
Trainee Solicitor
Debt Adviser
Money Adviser
Glenn Fisher
Angus Council
Grant English
H M Revenue & Customs
Joseph McMonagle
South Lanarkshire Council
Kim Banks
Angus Council
Debt Counselor
Money Advice Support Worker
Assistant Manager
Director of Insolvency
Money Advisor
Team Leader
Debt Advisor
Money Adviser/Welfare Rights
Officer
Crimial Finances - Civil
Enforcement Lead
Money Advisor (Audit &
Training)
Money Adviser/Welfare Rights
Officer
Lorna Bingham
Mark Law
Paul McDougall
Sole Practitioner
Hamilton CAB
Wylie & Bisset LLP
Insolvency Practitioner
Money adviser
Manager
Stakeholder Event
2015-16
Trust Deeds - Workshop session 3 – 13:30 – 14:30
Baird A & B
Facilitated by: Lisa Ledingham-Park
Name
Barry Mochan
Carole Candlish
Michael McGrath
Company
MLM Solutions
East Ayrshire CAB
Scottish Bankruptcy
Advice
Wylie Bisset
Inverclyde HSCP
Motherwell Wishaw CAB
Stirling Council
East Dunbartonshire CAB
Motherwell CAB
Grant Thornton UK LLP
Maclay Murray & Spens
LLP
Ross McFarlane
Thomas Lynas
South Lanarkshire Council
MLM Solutions
David Brown
David Tannock
Drew McKinney
Fiona McLaughlin
Gordon Blair
James Young
John Perry
Kevin Mapstone
Position
Assistant Manager
Money Advice Caseworker
Owner
Supervisor
Advice Services Coordinator
Money Adviser
Money Adviser
Approved Money Adviser
Debt Advisor
Relationship Manager
Solicitor
Money Advisor (Audit &
Training)
Assistant Manager