AiB Stakeholder Events 2015/16 Atlantic Quay, Glasgow 18 January 2016 Stakeholder Event 2015-16 Contents Foreword ............................................................................................................................ 3 Information ......................................................................................................................... 4 Event Brief .......................................................................................................................... 5 Timetable ............................................................................................................................ 6 AiB Speaker Information ................................................................................................... 7 Venue Information ............................................................................................................. 9 AiB Attendees .................................................................................................................. 11 Delegates .......................................................................................................................... 12 Notes ................................................................................................................................. 14 Feedback Form ................................................................................................................ 17 Appendix 1 – Workshop delegates ................................................................................ 19 First Workshop ............................................................................................................. 19 Second Workshop ........................................................................................................ 22 Third Workshop ............................................................................................................ 26 Foreword Welcome to AiB’s annual stakeholder event Welcome to our first annual stakeholder events since the Bankruptcy and Debt Advice (Scotland) Act came into force and the roll out of the BASYS IT system. Today gives us an opportunity to look at how things have gone thus far together, the work we already have in hand to make things better, and to discuss where we need to turn our attention next. You are much closer to the frontline – the people with unsustainable debts we are all trying to help – and may well have a better idea of how all the recent reforms are working in practice for debtors for creditors, and for all of us working in the sector. So these events are designed not only to allow you to hear from us but, more importantly, let us hear from you. Through this open dialogue, I believe we are better placed to provide an effective service focused on meeting the needs of the people of Scotland. On behalf of myself and my staff, I would like to welcome you to our 2016 event. Dr Richard Dennis The Accountant in Bankruptcy & Agency Chief Executive Stakeholder Event 2015-16 Information Who we are Accountant in Bankruptcy (AiB) is an Executive Agency of the Scottish Government with responsibility for administering the process of personal bankruptcy, administering the Debt Arrangement Scheme and recording corporate insolvencies in Scotland. We aim to meet the needs of our staff, stakeholders, customers, local community and the environment. This is achieved through regular assessment of commitments, objectives and services being provided. Our Mission To ensure access to fair and just processes of debt relief and debt management for the people of Scotland, which takes account of the rights and interests of those involved. Our Values We will ensure that our activities are: - independent responsive accountable transparent fair open Our Key Functions We will achieve our mission through the following key functions, while recognising our unique statutory role: - Supporting Ministers to develop and refine policy Supervising the insolvency process Delivering, with stakeholders, a range of options for individuals seeking debt relief and debt management Ensuring best value services to our customers Should you require further information please do not hesitate to contact the Stakeholder Events team by email to [email protected] or by telephone on 0300 200 2629. Stakeholder Event 2015-16 Event Brief What is the aim of these events? To engage with you, our stakeholders, through workshop sessions, to seek your feedback on the work we do and discuss how we can work better together. Workshops Our workshop sessions will focus on AiB’s key activities and relate to the areas we expect will have a significant impact on you. The workshop sessions will focus on: General Bankruptcy: The introduction of the Bankruptcy and Debt Advice (Scotland) Act 2014 and a new case operating system has seen significant changes in the way bankruptcy cases in Scotland are administered. This session will look at changes post-implementation, gauging success and improvements to streamline the processes as well as general bankruptcy topics. Bankruptcy – Debtor Contribution Orders: One of the key elements of the recent bankruptcy reforms saw the introduction of a single Common Financial Tool. The purpose of the tool was to introduce a statutory process to record income and expenditure and facilitate the calculation of contributions in statutory debt solutions. This session will explain how the Debtor Contribution Order process works, provide insight on lessons learned so far and allow attendees to have their say on their experiences of working with the new procedure . Debt Arrangement Scheme (DAS): Over the past few years, the DAS case management system DASH and the DAS regulations have been updated to allow DAS to become a revolutionary and popular product. This workshop will be an interactive open floor discussion, looking at DAS in general, statistics and trends, recent and future IT upgrades, case studies, and will give an opportunity for attendees to feed back to the team directly on their experiences of DAS. Trust deeds: Following the introduction of the protected trust deeds (PTD) regulations and the ASTRA case management system in November 2013, we have been working to refine and improve the PTD process. This session will discuss the on-going development of ASTRA, how subsequent legislative changes have affected the PTD regulations, and provide guidance to help you get the most from ASTRA and other relevant topics. NB: Delegates have been assigned to workshops according to indicated highest to lowest preference where possible. Stakeholder Event 2015-16 Timetable 10:00 - 10:15 10:15 - 10:30 Registration and refreshments Welcome and introduction Richard Dennis, The Accountant in Bankruptcy and Agency Chief Executive 10:30 - 11:30 Workshop session 1 General Bankruptcy, Bankruptcy (Debtor Contribution Orders), Debt Arrangement Scheme or Protected Trust Deeds Attendees for each session can be found on page 19 - 21 11:30 - 11:45 Comfort break 11:45 - 12:45 Workshop session 2 General Bankruptcy, Bankruptcy (Debtor Contribution Orders), Debt Arrangement Scheme or Protected Trust Deeds Attendees for each session can be found on page 22 - 25 12:45 - 13:30 Lunch break 13:30 - 14:30 Workshop session 3 General Bankruptcy, Bankruptcy (Debtor Contribution Orders), Debt Arrangement Scheme or Protected Trust Deeds Attendees for each session can be found on page 26 - 29 14:30 - 14:45 Refreshments 14:45 - 15:30 Panel discussion – James Watt A Open floor discussion with the panel members on any matter brought up throughout the day or any other business. Facilitated by: David Menzies Panel members: Richard Dennis, John Cook, Alex Reid, Kelly Quigley and Lisa Ledingham-Park 15:30 Close of Conference and thanks Stakeholder Event 2015-16 AiB Speaker Information Dr Richard Dennis, The Accountant in Bankruptcy and Agency Chief Executive Richard joined Accountant in Bankruptcy on 1 April 2015. Richard’s previous career in the Civil Service included spells at the Department of the Environment, the European Commission and HM Treasury, before moving to the Scottish Government in 2000. Before coming to AiB, he led the Scottish Government’s Fire and Rescue Division through the period of the creation of the new single Scottish Fire and Rescue Service. John Cook, Executive Director of Case Operations John joined Accountant in Bankruptcy in January 2005 after working for the Department for Work and Pensions for 18 years. Initially John was responsible for Debt Arrangement Scheme (DAS) operations and in February 2007 was appointed Head of Case Operations at AiB. John has overall responsibility for AiB’s case management and supervisory functions related to bankruptcy, the Debt Arrangement Scheme and protected trust deeds. John is an AiB Board member and a volunteer Board member for North Ayrshire Citizens Advice Service. Alex Reid, Head of Policy Development Alex joined Accountant in Bankruptcy in April 2012 as Head of Operational Policy and Compliance. He is currently Head of Policy Development. Alex is responsible for leading the development and review of personal insolvency policy in Scotland and also the policies related to the devolved aspects of corporate insolvency. Alex’s previous roles in Scottish Government have included the policy lead for the development of marine renewable energy in Scotland and management of the primary grant schemes to support research and development activity in small businesses. Stakeholder Event 2015-16 Kelly Quigley, Head of Debt Arrangement Scheme & Insolvency Registration Team Kelly joined Accountant in Bankruptcy in June 2006 having worked at the Department for Work and Pensions for five years. Kelly has worked in various internal roles within AiB before moving on to lead the Debtor Applications team in October 2008. Here, she oversaw the implementation of the legislative changes which introduced the low income, low asset (LILA) process, and changed how people apply for their own bankruptcy. In 2010, Kelly helped oversee the introduction of the Certificate for Sequestration route to personal bankruptcy, and managed the operational transition for the team before becoming Senior Manager of the DAS and Insolvency Registration teams. AiB Speaker Information Lisa Ledingham-Park, Team leader of Trust Deed team Lisa joined Accountant in Bankruptcy in May 2009. Lisa was previously a Case Manager within the Case Administration team and her responsibilities included dealing with the registration of sequestrations awarded by the courts, protected trust deeds, corporate insolvencies and the Debt Arrangement Scheme. She has also been involved in the introduction and promotion of Secure File Transfer Protocol as a means of securely exchanging documents electronically with AiB. Lisa began working for the Scottish Government in December 1998 and prior to joining AiB, she worked for the Criminal Injuries Compensation Authority. David Menzies, Director of Insolvency at ICAS David is responsibility for co-ordinating engagement with insolvency practitioners and other insolvency stakeholders, delivering enhanced support and representation on issues, and ensuring that ICAS is well-placed to influence a challenging policy and regulatory landscape. On a day to day basis, he is responsible for developing policy resources to Scottish and UK Government consultations on insolvency and restructuring, representing the views of ICAS Prior to this role, David was an appointment taking insolvency practitioner for many years with significant experience in personal and corporate appointments. Stakeholder Event 2015-16 Venue Information The venue for the Glasgow event is: The Scottish Government Atlantic Quay Building 5 Atlantic Quay, 150 Broomielaw, Glasgow G2 8LU Train The office is located in Glasgow city centre, just five minutes’ walk from Central Station and the main bus routes. The nearest rail station is Glasgow Central See here for walking directions. Car Parking is not available in the building but local parking is available throughout Glasgow. Reception at Atlantic Quay can be contacted on 0300 244 6888 Fire Safety for Visitors: All visitors should be made aware of the evacuation procedures for the building. Staff hosting or chairing meetings must make attendees aware of evacuation procedures. On hearing the fire alarm: Calmly evacuate the building by the nearest available exit Report to your assembly point Follow instructions of fire marshals or fire precautions officers DO NOT: use lifts, stop to collect personal belongings, attempt to fight a fire unless you have been trained in the safe use of fire extinguishers, and it is appropriate to do so, or re-enter the building until the all clear has been given If you discover a fire: Immediately raise the alarm - shout to notify anyone in the vicinity Activate the fire alarm system (e.g. using 'break glass' points) Evacuate the building Stakeholder Event 2015-16 Venue Information Evacuation Routes All persons should make their way to the designated assembly point listed below. They should make their way to the assembly point designated for the floor that that they have exited from and wait at the relevant assembly point until the fire precautions officer has indicated that it is safe to return to the building. Assembly Point Brown Street Level with the bridal shop on the A corner of Argyle Street Opposite the entrance to the B MOD Building C Garage door to flats D Waste ground Assembly Point First Floor/Upper Ground/Car Parks James Watt Street Level with the Premier Inn on the corner of Argyle Street Second Floor 71 James Watt Street Third Floor Fourth Floor 69 James Watt Street 67 James Watt Street Between 45 and 7 James Watt E Opposite Glasgow City Mission Fifth Floor Street F Between 36 and 38 Brown Street Sixth Floor 41 James Watt Street G 32 Brown Street Seventh Floor 31 James Watt Street As the junctions to Brown Street and James Watt Street are very busy, in the interests of safety, you should not cross the road. Please note a members of staff will guide you if the above is applicable. Stakeholder Event 2015-16 AiB Attendees Name Position Dr. Richard Dennis John Cook Chief Executive Executive Director of Case Operations Alex Reid Kelly Quigley Lisa Ledingham-Park Head of Policy Development Head of Debt Arrangement Scheme & Insolvency Registration Trust Deeds Team Leader Donna Grady Michelle Murdoch Carol Kirk Erin McCreadie Debt Arrangement Scheme Case Manager Trust Deed Manager Policy Review Team Leader Policy Development Manager Gavin Cameron Allan Holmes Communications Manager Web Development & Communications Officer Ann Scott Vicky Bowie Alison Miller Policy Development Officer Insolvency Registration Case Officer P/A to the Chief Executive Stakeholder Event 2015-16 Delegates Name A Gillon Alan McIntosh Anca Stewart Angela Duncan Barry McAusline Barry Mochan Bill Stark Billy winton Brenda Gillies Brenda Tamburrini Bryce Findlay Caitlin Daly Carole Candlish Charlene McMullan Chris Malloch Christine Church Christine Pirie Craig McWhinney Dallas Carter Danielle Bowers David Brown David Cree David Menzies David Tannock Derek Paterson Drew McKinney Elaine Bowie Elaine Nicoll Elizabeth McVey Evelyn Shaw Fiona McLaughlin Frances Ryan George Paton George Paul Glenn Fisher Gordon Blair Grant English James Young Jane Brown John Perry Joseph McMonagle Jude Howson Julie Brown Karen Dunn Kevin Mapstone Kevin McLeod Kim Banks Kim Wilson Company Money adviser Social and Legal Policy Manager Debt Adviser/Supervisor Trainee Solicitor Debt Adviser Assistant Manager Director Money adviser Money Adviser Senior Caseworker Owner Money Advice Worker Money Advice Caseworker Debt Advisor Senior Manager Financial Inclusion Team Leader Solicitor Debt Counsellor Money Advice Support Worker Senior Administrator Owner Money Advice Caseworker Director of Insolvency Supervisor Money Advisor Advice Services Coordinator Money Advice Caseworker Income Advisor Team Leader Debt Advisor Money Adviser Money & Debt Adviser Insolvency Practitioner Team Leader Community Advice Money Adviser/Welfare Rights Officer Money Adviser Criminal Finances - Civil Enforcement Lead Approved Money Adviser Team Leader Debt Advisor Money Advisor (Audit & Training) Business Recovery Manager Money Adviser Money Advisor Relationship Manager Director Money Adviser/Welfare Rights Officer Stakeholder Event 2015-16 Laurette McNay Lesley Gilchrist Lily Wallace Linda Crookston Lorna Bingham Lynn Keirs Margaret Houston Maria Clelland Mark Berman Mark Law Mary Kelly Maureen Smith Mhairi Nelson Michael McGrath Michelle Mair Michelle Purvis Michelle White Nicola Boyd Paul Findlay Paul McDougall Robert Kelly Rona Rodger Ross McFarlane Sandra Sankey Sarah MacDonald Sharon Fulton Thomas Lynas Valerie Fyffe William Hunter Assistant Manager Money Adviser Money Advice Assistant Manager Insolvency Practitioner Compliance Officer Manager Debt Adviser Debt Adviser Money Advice Caseworker Money Advice Manager Solicitor Senior Administrator Solicitor manager Compliance Manager Exec Compliance Manager Manager Manager CEO Money Adviser Money Matters Advice Service Manager project manager Housing Money and Debt Adviser Advice Worker Senior Administrator Compliance Credit Control Stakeholder Event 2015-16 Notes Stakeholder Event 2015-16 Notes Stakeholder Event 2015-16 Notes Stakeholder Event 2015-16 Feedback Form Your feedback is valuable to us. In order to maintain and improve our standards of service, we would be grateful if you could spare a few minutes to offer your feedback. All constructive feedback, both negative and positive, is of great value to us. If you have any specific questions about the events you would like answered, please speak to a member of staff and they will ensure you are provided a response. please complete the attached form and hand it to a member of staff on your way out. Event Strongly agree Agree Neutral Disagree Strongly disagree Overall, I found the event worthwhile The information at the event was useful and well presented Overall, the event was well facilitated Additional comments: First Workshop (please circle/underline the workshop you attended) General Bankruptcy, Debtor Contributions Orders, Debt Arrangement Scheme, Trust Deeds I found the workshop useful and informative I had the opportunity to participate in the discussion The presenter was prepared and accommodating Second Workshop (please select the workshop you attended) General Bankruptcy, Debtor Contributions Orders, Debt Arrangement Scheme, Trust Deeds I found the workshop useful and informative I had the opportunity to participate in the discussion The presenter was prepared and accommodating Stakeholder Event 2015-16 Third Workshop (please select the workshop you attended) General Bankruptcy, Debtor Contributions Orders, Debt Arrangement Scheme, Trust Deeds I found the workshop useful and informative I had the opportunity to participate in the discussion The presenter was prepared and accommodating In your opinion, what were the strengths of the event? What did you find most useful or enjoyable and why? Which parts were the least useful or enjoyable? Why? Are there any topics you would like to see covered at future events / workshops that would assist you? Thank you Stakeholder Event 2015-16 Appendix 1 – Workshop delegates First Workshop General Bankruptcy - Workshop session 1 – 10:30 – 11:30 James Watt A Facilitated by: Alex Reid Name A Gillon Angela Duncan Barry McAuslane Barry Mochan Brenda Tamburrini Bryce Findlay Christine Church Christine Pirie Craig McWhinney Dallas Carter David Brown Drew McKinney Elaine Bowie Elizabeth McVey Fiona McLaughlin Gordon Blair Grant English John Perry Joseph McMonagle Jude Howson Kevin Mapstone Kim Banks Linda Crookston Michael McGrath Michelle Mair Michelle Purvis Sharon Fulton Company Stirling CAB Castlemilk Law Centre North Lanarkshire Council MLM Solutions Easterhouse CAB Findlay Hamilton Queens Cross Housing Association Pinsent Masons LLP West Dunbartonshire Council Motherwell & Wishaw CAB Scottish Bankruptcy Advice Inverclyde HSCP East Ayrshire CAB StepChange Debt Charity Motherwell Wishaw CAB Stirling Council Position Money adviser Trainee Solicitor Debt Adviser Assistant Manager Senior Caseworker Owner Financial Inclusion Team Leader Solicitor Debt Counselor Money Advice Support Worker Owner Advice Services Coordinator Money Advice Caseworker Team Leader Money Adviser Money Adviser Criminal Finances - Civil H M Revenue & Customs Enforcement Lead Motherwell CAB Debt Advisor South Lanarkshire Council Money Advisor (Audit & Training) French Duncan Business Recovery Manager Grant Thornton UK LLP Relationship Manager Money Adviser/Welfare Rights Angus Council Officer Grant Thornton UK LLP Relationship Manager Maclay Murray & Spens LLP Solicitor Clydesdale CAB Debt Adviser/Supervisor Carrington Dean Group Compliance Manager Inverclyde HSCP Advice Services Advice Worker Stakeholder Event 2015-16 Debtor Contribution Order - Workshop session 1 – 10:30 – 11:30 James Watt B Facilitated by: John Cook Name Alan McIntosh Anca Stewart Brenda Gillies Carole Candlish David Menzies David Tannock Derek Paterson Evelyn Shaw Frances Ryan George Paton George Paul Company Carrrington Dean Group Limited Clydesdale CAB Money Advice Scotland East Ayrshire CAB ICAS Wylie Bisset East Renfrewshire Council Falkirk Council Shelter Self Falkirk Council Glenn Fisher Lesley Gilchrist Mark Berman Maureen Smith Paul Findlay Angus Council West Dunbartonshire Council Stirling CAB Castlemilk Law Centre Findlay Hamilton Ross McFarlane South Lanarkshire Council Sarah MacDonald Thomas Lynas Valerie Fyffe Shelter MLM Solutions Creditfix Ltd Position Social and Legal Policy Manager Debt Adviser/Supervisor Money Adviser Money Advice Caseworker Director of Insolvency Supervisor Money Advisor Debt Advisor Money & Debt Adviser Insolvency Practitioner Debt Advisor Money Adviser/Welfare Rights Officer Debt Counselor Money adviser Trainee Solicitor Owner Money Advisor (Audit & Training) Housing Money and Debt Adviser Assistant Manager Compliance Stakeholder Event 2015-16 Debt Arrangement Scheme - Workshop session 1 – 10:30 – 11:30 Fleming B & C Facilitated by: Kelly Quigley Name Billy winton Company Hamilton Cab Position Money adviser Caitlin Daly Charlene McMullan David Cree West Dunbartonshire CAB Campbell Dallas LLP East Ayrshire CAB Renfrewshire Council Advice Works East Dunbartonshire CAB StepChange Debt Charity East Renfrewshire CAB HSCP Advice Services French Duncan West Dunbartonshire CAB BSL Credit Union North Lanarkshire Council West Dunbartonshire CAB NHS CREDIT UNION LTD East Renfrewshire Council improvement service BSL Credit Union Money Advice Worker Debt Advisor Money Advice Caseworker Elaine Nicoll James Young Jane Brown Julie Brown Karen Dunn Laurette McNay Lily Wallace Lynn Keirs Maria Clelland Mary Kelly Robert Kelly Rona Rodger Sandra Sankey William Hunter Income Advisor Approved Money Adviser Team Leader Money Adviser Money Advisor Business Recovery Manager Money Advice Worker Compliance Officer Advice Centre Manager Money Advice Worker CEO Money Advisor project manager Compliance Officer Trust Deeds - Workshop session 1 – 10:30 – 11:30 Baird A & B Facilitated by: Lisa Ledingham-Park Name Bill Stark Chris Malloch Danielle Bowers Kevin McLeod Kim Wilson Lorna Bingham Margaret Houston Mark Law Mhairi Nelson Michelle White Nicola Boyd Paul McDougall Company Morton Fraser KPMG MLM Solutions TDC Solutions Limited William Duncan & Co Sole Practitioner KPMG Hamilton CAB Campbell Dallas LLP Grant Thornton UK LLP Creditfix Limited Wylie & Bisset LLP Position Director Senior Manager Assistant Manager Director Insolvency Practitioner Senior Manager Money adviser Debt Advisor Relationship Manager Compliance Manager Manager Stakeholder Event 2015-16 Second Workshop General Bankruptcy - Workshop session 2 – 11:45– 12:45 James Watt A Facilitated by: Alex Reid Name Danielle Bowers Billy winton Brenda Gillies David Cree David Tannock Derek Paterson Elaine Nicoll Company MLM Solutions Hamilton Cab Money Advice Scotland East Ayrshire CAB Wylie Bisset East Renfrewshire Council Renfrewshire Council Advice Works Glenn Fisher James Young Jane Brown Julie Brown Kevin McLeod Laurette McNay Maria Clelland Mhairi Nelson Nicola Boyd Paul McDougall Sandra Sankey Thomas Lynas Angus Council East Dunbartonshire CAB StepChange Debt Charity East Renfrewshire CAB TDC Solutions Limited French Duncan North Lanarkshire Council Campbell Dallas LLP Creditfix Limited Wylie & Bisset LLP improvement service MLM Solutions Position Senior Administrator Money adviser Money Adviser Money Advice Caseworker Supervisor Money Advisor Income Advisor Money Adviser/Welfare Rights Officer Approved Money Adviser Team Leader Money Adviser Director Assistant Manager Debt Adviser Senior Administrator Compliance Manager Manager project manager Senior Administrator Stakeholder Event 2015-16 Debtor Contribution Order - Workshop session 2 – 11:45– 12:45 James Watt B Facilitated by: John Cook Name A Gillon Angela Duncan Barry McAuslane Barry Mochan Caitlin Daly Charlene McMullan Craig McWhinney Dallas Carter David Brown Elizabeth McVey Company Stirling CAB Castlemilk Law Centre North Lanarkshire Council MLM Solutions West Dunbartonshire CAB Campbell Dallas LLP West Dunbartonshire Council Motherwell & Wishaw CAB Scottish Bankruptcy Advice StepChange Debt Charity Grant English Joseph McMonagle Kevin Mapstone H M Revenue & Customs South Lanarkshire Council Grant Thornton UK LLP Kim Banks Kim Wilson Lily Wallace Lorna Bingham Mark Law Mary Kelly Michelle White Rona Rodger Angus Council William Duncan & Co West Dunbartonshire CAB Sole Practitioner Hamilton CAB West Dunbartonshire CAB Grant Thornton UK LLP East Renfrewshire Council Position Money adviser Trainee Solicitor Debt Adviser Assistant Manager Money Advice Worker Debt Advisor Debt Counselor Money Advice Support Worker Owner Team Leader Criminal Finances - Civil Enforcement Lead Money Advisor (Audit & Training) Relationship Manager Money Adviser/Welfare Rights Officer Money Advice Worker Insolvency Practitioner Money adviser Money Advice Worker Relationship Manager Money Advisor Stakeholder Event 2015-16 Debt Arrangement Scheme - Workshop session 2 – 11:45 – 12:45 Fleming B & C Facilitated by: Kelly Quigley Name Anca Stewart Brenda Tamburrini Carole Candlish Chris Malloch Christine Church Christine Pirie Drew McKinney Elaine Bowie Evelyn Shaw Fiona McLaughlin Frances Ryan Gordon Blair John Perry Lesley Gilchrist Mark Berman Maureen Smith Michael McGrath Michelle Mair Ross McFarlane Sharon Fulton Bill Stark Margaret Houston Company Clydesdale CAB Easterhouse CAB East Ayrshire CAB KPMG Queens Cross Housing Association Pinsent Masons LLP Inverclyde HSCP East Ayrshire CAB Falkirk Council Motherwell Wishaw CAB Shelter Stirling Council Motherwell CAB West Dunbartonshire Council Stirling CAB Castlemilk Law Centre Maclay Murray & Spens LLP Clydesdale CAB South Lanarkshire Council Inverclyde HSCP Advice Services Morton Fraser KPMG Position Debt Adviser/Supervisor Senior Caseworker Money Advice Caseworker Senior Manager Financial Inclusion Team Leader Solicitor Advice Services Coordinator Money Advice Caseworker Debt Advisor Money Adviser Money & Debt Adviser Money Adviser Debt Advisor Debt Counselor Money adviser Trainee Solicitor Solicitor Debt Adviser/Supervisor Money Advisor (Audit & Training) Advice Worker Director Senior Manager Stakeholder Event 2015-16 Trust Deeds - Workshop session 2 – 11:45 – 12:45 Baird A & B Facilitated by: Lisa Ledingham-Park Name Alan McIntosh Bryce Findlay David Menzies George Paton George Paul Jude Howson Karen Dunn Linda Crookston Lynn Keirs Michelle Purvis Paul Findlay Robert Kelly Company Carrrington Dean Group Limited Findlay Hamilton ICAS Self Falkirk Council French Duncan HSCP Advice Services Grant Thornton UK LLP BSL Credit Union Carrington Dean Group Findlay Hamilton NHS CREDIT UNION LTD Sarah MacDonald Valerie Fyffe William Hunter Shelter Creditfix Ltd BSL Credit Union Position Social and Legal Policy Manager Owner Director of Insolvency Insolvency Practitioner Debt Advisor Business Recovery Manager Money Advisor Relationship Manager Compliance Officer Compliance Manager Owner CEO Housing Money and Debt Adviser Compliance Compliance Officer Stakeholder Event 2015-16 Third Workshop General Bankruptcy - Workshop session 3 – 13:30– 14:30 James Watt A Facilitated by: Alex Reid Name Lesley Gilchrist Lily Wallace Mark Berman Mary Kelly Maureen Smith Michelle White Paul Findlay Robert Kelly Rona Rodger Company Carrrington Dean Group Limited Clydesdale CAB Morton Fraser West Dunbartonshire CAB Campbell Dallas LLP Falkirk Council Shelter Self William Duncan & Co West Dunbartonshire Council West Dunbartonshire CAB Stirling CAB West Dunbartonshire CAB Castlemilk Law Centre Grant Thornton UK LLP Findlay Hamilton NHS CREDIT UNION LTD East Renfrewshire Council Sarah MacDonald Valerie Fyffe Shelter Creditfix Ltd Alan McIntosh Anca Stewart Bill Stark Caitlin Daly Charlene McMullan Evelyn Shaw Frances Ryan George Paton Kim Wilson Position Social and Legal Policy Manager Debt Adviser/Supervisor Director Money Advice Worker Debt Advisor Debt Advisor Money & Debt Adviser Insolvency Practitioner Debt Counselor Money Advice Worker Money adviser Money Advice Worker Trainee Solicitor Relationship Manager Owner CEO Money Advisor Housing Money and Debt Adviser Compliance Stakeholder Event 2015-16 Debtor Contribution Order - Workshop session 3 – 13:30– 14:30 James Watt B Facilitated by: John Cook Name Billy winton Brenda Tamburrini Bryce Findlay Chris Malloch Christine Church Christine Pirie David Cree Elaine Bowie Elaine Nicoll Jane Brown Jude Howson Julie Brown Karen Dunn Kevin McLeod Laurette McNay Linda Crookston Lynn Keirs Margaret Houston Maria Clelland Mhairi Nelson Michelle Mair Michelle Purvis Nicola Boyd Sandra Sankey Sharon Fulton William Hunter Company Hamilton Cab Easterhouse CAB Findlay Hamilton KPMG Queens Cross Housing Association Pinsent Masons LLP East Ayrshire CAB East Ayrshire CAB Renfrewshire Council Advice Works StepChange Debt Charity French Duncan East Renfrewshire CAB HSCP Advice Services TDC Solutions Limited French Duncan Grant Thornton UK LLP BSL Credit Union KPMG North Lanarkshire Council Campbell Dallas LLP Clydesdale CAB Carrington Dean Group Creditfix Limited improvement service Inverclyde HSCP Advice Services BSL Credit Union Position Money adviser Senior Caseworker Owner Senior Manager Financial Inclusion Team Leader Solicitor Money Advice Caseworker Money Advice Caseworker Income Advisor Team Leader Business Recovery Manager Money Adviser Money Advisor Director Business Recovery Manager Relationship Manager Compliance Officer Senior Manager Advice Centre Manager Debt Advisor Debt Adviser/Supervisor Compliance Manager Compliance Manager project manager Advice Worker Compliance Officer Stakeholder Event 2015-16 Debt Arrangement Scheme - Workshop session 3 – 13:30 – 14:30 Fleming B & C Facilitated by: Kelly Quigley Name A Gillon Angela Duncan Barry McAuslane Brenda Gillies Craig McWhinney Dallas Carter Danielle Bowers David Menzies Derek Paterson Elizabeth McVey George Paul Company Stirling CAB Castlemilk Law Centre North Lanarkshire Council Money Advice Scotland West Dunbartonshire Council Motherwell & Wishaw CAB MLM Solutions ICAS East Renfrewshire Council StepChange Debt Charity Falkirk Council Position Money adviser Trainee Solicitor Debt Adviser Money Adviser Glenn Fisher Angus Council Grant English H M Revenue & Customs Joseph McMonagle South Lanarkshire Council Kim Banks Angus Council Debt Counselor Money Advice Support Worker Assistant Manager Director of Insolvency Money Advisor Team Leader Debt Advisor Money Adviser/Welfare Rights Officer Crimial Finances - Civil Enforcement Lead Money Advisor (Audit & Training) Money Adviser/Welfare Rights Officer Lorna Bingham Mark Law Paul McDougall Sole Practitioner Hamilton CAB Wylie & Bisset LLP Insolvency Practitioner Money adviser Manager Stakeholder Event 2015-16 Trust Deeds - Workshop session 3 – 13:30 – 14:30 Baird A & B Facilitated by: Lisa Ledingham-Park Name Barry Mochan Carole Candlish Michael McGrath Company MLM Solutions East Ayrshire CAB Scottish Bankruptcy Advice Wylie Bisset Inverclyde HSCP Motherwell Wishaw CAB Stirling Council East Dunbartonshire CAB Motherwell CAB Grant Thornton UK LLP Maclay Murray & Spens LLP Ross McFarlane Thomas Lynas South Lanarkshire Council MLM Solutions David Brown David Tannock Drew McKinney Fiona McLaughlin Gordon Blair James Young John Perry Kevin Mapstone Position Assistant Manager Money Advice Caseworker Owner Supervisor Advice Services Coordinator Money Adviser Money Adviser Approved Money Adviser Debt Advisor Relationship Manager Solicitor Money Advisor (Audit & Training) Assistant Manager
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