In partnership with: TABLE OF CONTENTS BACKGROUND AND INTRODUCTION 3 CAMPUS FOOD PANTRY CHECKLIST 5 STEERING COMMITTEE 6 ARKANSAS FOODBANK MEMBERSHIP CRITERIA 7 RISK MANAGEMENT PROCESS 9 CAMPUS FOOD PANTRY SETUP 11 FUNDRAISING PROCESS 15 MARKETING PROCESS 16 STAFF AND OPERATING PROCEDURES 17 EVALUATION PROCESS 19 REFERENCE LIST 20 APPENDIX A: UAPB CAMPUS FOOD PANTRY NEED SURVEY 21 APPENDIX B: ARKANSAS FOODBANK SERVICE AREA MAP 25 APPENDIX C: MEMORANDUM OF UNDERSTANDING 26 APPENDIX D: FIRST-TIME APPLICATION 27 APPENDIX E: VOLUNTEER FORM 28 APPENDIX F: STUDENT EXECUTIVE BOARD ROLES AND RESPONSIBILITIES 29 APPENDIX G: CAMPUS FOOD PANTRY EVALUATION TOOL 31 APPENDIX H: USER SURVEY FORM 36 2 BACKGROUND AND INTRODUCTION The Arkansas poverty rate from 2009-2011 was 19.3%, up 3.4% from the national average at that time.8 The current poverty rate for the state is 19.6%.8 Current poverty trends demonstrate that 58.8% of students who are not living with relatives are in poverty.4 Data from 2012 – 2013 illustrates that 14.6% of the country’s population is food insecure, meaning they are without reliable access to a sufficient quantity of affordable, nutritious food. Unfortunately, 21.2% of Arkansans are food insecure, which makes it the highest food-insecure state in the country.5,7 The Hunger in America 2014 study, conducted by Feeding America every year, found that 10% of the 46 million individuals it serves are college students.10 Other available literature suggests that the rate of food insecurity among college students is 1.5 – 4 times greater than that of the national average.5 The landscape of college campuses is very different than what is portrayed in the media. The most common student on campus is not a recent high school graduate living in a dormitory. About 73% of college students are considered to be nontraditional, meaning they possess one of these 6 criteria: attend a post-secondary institution part-time, employed full-time, financially independent, provide for dependents, single parent, or do not have a high school diploma. Though this definition is broad, large percentages of students fit at least one or more of the characterizations. Nearly 28% of students are considered highly nontraditional (four or more criteria apply), 28% were moderately nontraditional (two or three criteria apply), and 17% were considered minimally nontraditional (one criteria applies).9 Another common denominator among nontraditional students is that they have delayed entry into post-secondary institutions. Tuition and housing costs are rising on campuses; a vast majority students work low-paying jobs while attending classes; and competition for scholarship and grant opportunities is heavily competitive, which in turn makes it more difficult for students to attend post-secondary institutions. If most students are categorized as nontraditional and campus life is geared towards supporting traditional student lifestyle, what are these institutions doing to ensure the success of all students? Many staff face similar consequences because of low paying, full-time jobs on campuses while meeting several of the same criteria that apply to nontraditional 3 students. There is one solution that can be implemented to ameliorate students and staff food insecurity – campus food pantries. The Arkansas Foodbank (Foodbank) is the state’s largest non-governmental provider of emergency food aid and serves 33 counties in the state. Those counties have a combined poverty rate of 22.1%, higher than both the national and state averages.8 The Foodbank successfully distributed over 22 million pounds of food in 2014 to its 300-member organizations1. In pursuit of “Creating a community where no one has to go hungry,” the Foodbank’s vision, it has expanded services to support post-secondary institutions. Only 121 colleges or universities in the country have developed a campus food pantry. Pulaski Technical College, University of Arkansas, and University of Central Arkansas started campus food pantries to battle poverty, hunger, and food insecurity on their campuses.2 The Foodbank was instrumental in helping Pulaski Tech establish its campus food pantry in 2012 and hopes to assist more higher education institutions around the state. By joining the Foodbank as a member organization, Pulaski Tech’s food pantry gained access to free and low-cost foods, training and certifications, and grant-funding opportunities. The University of Arkansas campus pantry became available to similar services by joining the Northwest Arkansas Food Bank, a sister-organization of the Arkansas Foodbank. Post-secondary institutions can have great success collaborating with and becoming members of the Foodbank; that is why we developed this start-up guide for post-secondary institutions interested in starting their own campus food pantries. 4 CAMPUS FOOD PANTRY CHECKLIST Arkansas Foodbank has composed a checklist for its members starting campus food pantries. This checklist corresponds to different sections of the start-up guide and can be used as a quick reference sheet for each of the development stages. Many of the steps also have corresponding appendices with sample forms and other resources to help facilitate the process. Members should use this as a reference to determine their timeline. If you have any questions or concerns, please contact Arkansas Foodbank, Programs Services, at 501-565-8121. Set up a Steering Committee (p.6) Survey the campus for staff and administration interests in hunger relief, poverty, social justice, community outreach, or that align with your mission Schedule a meeting with Arkansas Foodbank Survey the campus to determine need for a campus food pantry Meet Arkansas Foodbank Membership Criteria (p.7) Determine eligibility within Arkansas Foodbank Service Area Obtain nonprofit status or find a fiscal sponsor Apply for membership Undergo Risk Management Assessment (p.9) Meet with the office of risk management on campus to decide food, user, and volunteer protocols Provide protocol for safety procedures, daily operations, and liability forms for users and volunteers Design the Campus Food Pantry Space (p.11) Decide operating style and distribution method Secure location, equipment, storage, and cleaning supplies Determine Fundraising Methods (p.15) Plan monetary and in-kind revenue streams Form food drive collection activities Ascertain opportunities from the Foodbank or fiscal sponsor Determine Marketing Methods Techniques (p.17) Print: campus paper, fliers, brochures, one-pager Electronic: e-newsletter, social media, website, email Develop Staff and Operating Procedures (p.18) Document staff, student, and volunteer roles Schedule hours of operation Evaluate Outcomes for Students and Pantry (p.20) Complete evaluation survey for the campus food pantry and administer survey for users Report results to Arkansas Foodbank Set future goals 5 STEERING COMMITTEE A steering committee should be the first thing you form after deciding to start a campus food pantry. Doing so will help you focus during the planning stages of the pantry. There are several offices or services on campus that can assist with this process: Student Activities, Student Affairs, Career Pathways, Off-Campus Connection, Campus Health, Student Government, and campus dining facilities. Each office or department offers expertise regarding how it interacts and serves students. Search for staff and administrators that focus on hunger relief, poverty, social justice, community outreach, or align with your mission. Support can be rallied from these or similar places on campus. For example, Full Circle Campus Food Pantry is maintained by the Center for Community Engagement, a subdivision of Student Affairs at the University of Arkansas. The department of Student Service, Office of Student Life and Leadership, is home to Pulaski Tech’s Food Pantry. In several of the schools the Foodbank works with, individuals from the Chancellor’s or President’s office have been instrumental in starting a campus food pantry. After selecting steering committee members, contact the Foodbank; the staff has a great understanding of hunger in the state, know who is fighting hunger in many communities, and offers an array of services and products to its member organizations for reaching their goals. Before advancing any further with developing a campus food pantry, determine the need for a pantry on your campus by distributing a campus-wide survey to students, faculty, and staff. The University of Arkansas at Pine Bluff has graciously allowed us to use their survey as an example. Include questions about individual’s access to food, food budget, and willingness to volunteer or work with the campus food pantry. See Appendix A for a sample survey. 6 ARKANSAS FOODBANK MEMBERSHIP CRITERIA The Foodbank has more than 30 years of experience in hunger relief, program services, volunteer management, and fundraising, making it a great partner to work with. Becoming a member organization can increase your capacity to fight hunger and food insecurity on your campus. Check to see if your campus is located in one of the counties listed in Appendix B. If your campus is not located in one of the 33 counties, do not worry. Although you will not be eligible for membership with the Foodbank, our guide will still be relevant. Instead, locate your regional food bank and determine eligibility requirements for membership. Nonprofit Status and Fiscal Sponsor Members of the Foodbank are required to have 501(c)3 nonprofit status or be in compliance with the IRS criteria as a church. There are two methods for obtaining this status; apply for 501(c)3 nonprofit status on your own or find a fiscal sponsor. A fiscal sponsor is an organization or church that is willing to let you use their 501(c)3 nonprofit status or church qualifier. The fiscal sponsor will be the official member of record at the Foodbank, but the campus food pantry will be the recipient of services. It is important that you select a fiscal partner that will allow you to operate in a manner most conducive to serving your campus community needs. Having a fiscal sponsor eliminates the necessity of reporting to the IRS or renewing 501(c)3 nonprofit status. Your fiscal sponsor will be responsible for maintaining the nonprofit status and legal obligations, but not the logistics of operation; that will be left up to you and your team. An additional benefit to having 501(c)3 nonprofit status or church qualifier is all monetary donations are tax-exempt, potentially increasing your ability to generate support. Foundations and nonprofits on campus possess direct ties to the campus and are an ideal candidate for becoming a fiscal sponsor. They possess the appropriate channels of communication for legal, financial, and operating purposes on campus. The Foodbank recommends starting with this approach because it removes several logistical obstacles you encounter when selecting off-campus sponsors. Pulaski Tech’s and the University of Arkansas’s 7 food pantries were successful in partnering with foundations on their respective campuses in order to obtain access to their 501(c)3 nonprofit status. Be sure to include the steering committee in these meetings or provide regular reports so that all the members have up-todate information. If a foundation or other on-campus nonprofit entity is unwilling or unable to partner with you, your next option is to find a fiscal sponsor off campus. Undertaking this task may prove more difficult because direct ties to the campus may not exist. When you identify an organization or church qualifier you think is ideal to partner with, schedule a meeting between them and the steering committee. Be prepared to discuss mission, objectives, and logistics of the campus food pantry and the fiscal sponsor’s responsibilities. To help facilitate discussions between your steering committee and potential fiscal sponsor, draft a Memorandum of Understanding (MOU) between the parties defining roles and responsibilities. An MOU will define the roles and responsibilities of each party involved, expectations, and a legal agreement to the terms and conditions agreed upon. Appendix C provides a sample MOU. Lastly, if you are unable to procure a fiscal sponsor, you can apply for 501(c)3 nonprofit status independently. Doing so is the most challenging of the methods and not recommended. As mentioned above, you will be responsible for maintaining and renewing 501(C)3 nonprofit status and reporting fiscally each year to the IRS. For a complete resource on how to apply for 501(c)3 nonprofit status and the responsibilities, visit http://www.irs.gov/pub/irs-pdf/p4220.pdf. 8 RISK MANAGEMENT PROCESS When starting a campus food pantry, there are several key components to consider: distribution of food, volunteer safety, staff safety, and other forms of exposure. As an entity on campus, you need to include the office of risk management in the planning and development stages of your food pantry to discuss protocol for operating procedures (food collection, storage, and distribution)﴿, volunteer recruitment and liability, user’s confidentiality, preventative measures for spreading food-borne illness, safety precautions and procedures, and security. You will be providing food and service to the campus community from on- and off-campus sources, making safety a primary concern. The office of risk management will want to confirm you have developed appropriate methods of operating safely and will have many questions before allowing you to proceed with implementation. It is better to have this conversation sooner rather than later to ensure you have not planned for something that cannot come to fruition. Include your fiscal sponsor, the Foodbank, and the steering committee in at least one meeting with the office of risk management to confirm each party is on the same page. Provide copies of your MOU, liability forms, and waivers to encourage a faster process. Confidentiality, Dignity, and Data Collection Protecting those you serve should be at the forefront of priorities. The Foodbank has created tools for evaluation purposes that may collect sensitive data from individuals. The Foodbank does not retain an individual’s personal information; instead, the information required in the evaluation tools is intended to assist the campus food pantry, improve services for users, and help the Foodbank more effectively understand hunger on campuses. More information about the evaluation tools will be discussed in a later section of the guide. This information can be collected on the first-time application form, as seen in Appendix D. The form attached requires campus pantries to assign pantry ID numbers, rather than campus ID numbers, to individuals to protect their identity. Campus ID numbers can be traced back to students and staff, putting him or her at risk. Using pantry-assigned ID numbers promotes user confidentiality 9 and helps to protect them when collecting potentially sensitive information. Users need only show volunteers their campus ID to prove they are either a current student or employee of the campus. Campus food pantries opening up their services to individuals outside of the campus community will need to develop another method for identifying eligible users. The dignity of users should be considered when starting a campus food pantry. It is likely volunteers will encounter individuals using the pantry on other parts of campus. It is completely acceptable for volunteers and staff to interact with users outside of the pantry, but they should never discuss an individual’s use of services or confidential information in public unless given permission by that person. Have each of the volunteers read and sign confidentiality and liability forms that explain the relationship and responsibilities to users, the code of conduct, and expectations for working in the campus food pantry. Appendix E contains the “Volunteer Agreement Form” form for staff or anyone else wanting to volunteer in the food pantry. 10 CAMPUS FOOD PANTRY SETUP Ideally, the campus food pantry should be in an easily accessible location. Full Circle Campus Food Pantry is located in a repurposed dormitory kitchen; Pulaski Tech Food Pantry is located in the Campus Center building in a storage closet connected to an auditorium used for distribution. The location and size of the pantry will vary depending on available space, need on campus, and volunteer resources. Potential locations for campus food pantries may include student unions, campus police stations, dorms, unused kitchens, or administration buildings. Locations like these help reduce the stigma behind seeking assistance because students regularly frequent these locations, which in turn makes it difficult for peers to determine their reasons for visiting the building. The Foodbank has worked with the University of Arkansas at Pine Bluff to open its own campus food pantry in a renovated storage room and half kitchen. As the three campuses have demonstrated, campus food pantries can take on different shapes and sizes; creativity and willingness to repurpose space can help you find an ideal location. The space does not have to be large or aesthetically pleasing, but it does need to be clean, secure, and have the capacity to safely store the food you distribute. Operating Styles There are two operating styles utilized by emergency pantries -- the conventional pre-prepared boxes/bags and shopping-style methods. There are a variety of ways to execute each method. Pre-prepared Box Pre-prepared boxes/bags are conducive to pantries with limited volunteer resources and space. A small group of volunteers can prepare boxes/bags whenever the pantry is closed, allowing other volunteers to focus on other tasks when the pantry is open. If the campus food pantry is running low on prepared boxes/bags during operating hours, volunteers can assemble more boxes/bags as needed. For example, four volunteers can staff the campus food pantry during operating hours, while six volunteers can prepare boxes during closed hours. This 11 method helps to streamline the process for users and allows volunteers to serve more individuals in less time. Users have different numbers of people in their households and require different amounts of food assistance. Pulaski Tech Food Pantry has found a solution to this method by creating a portioning chart based on household size. Each user fills out a request form that includes how many individuals are in the household. Volunteers direct individuals to the corresponding bags that have already been prepared based on coordinating household sizes. Full Circle Campus Food Pantry also uses a food-portioning guide that volunteers use when preparing bags for users. Some items may be undesirable to individuals for a variety of reasons such as unfamiliarity of items, culturally inappropriate, lack of proper tools for preparation, and food allergies or dietary restrictions. To discourage food waste, designate a space where individuals can leave products they do not want. Volunteers can collect the unwanted items and use them in future distributions. Shopping-style The shopping style method is ideal if you have the volunteer capacity and space. There are two variants of the shopping-style pantry. The first variant is user-driven; he or she walks through the pantry and selects items from the shelves similarly to how one would at a grocery store. Volunteers provide direction to individuals navigating the pantry to reduce confusion or overlap, and keep food separated by type (canned meats, soups, canned vegetables, canned beans, dry noodles, etc.). A portioning guide will encourage users to collect a variety of items instead of just a few. The second variation of the shopping-style pantry employs volunteers to collect items for individuals; this is how the Full Circle campus food pantry operates. Users fill out a food request form that is passed on to volunteers who assemble bags based on household size. Operating in this fashion reduces the number of individuals handling the food while still allowing users choice over what is needed, eliminating additional food waste. In the event that an individual receives food she or he does not want, a 12 space can be provided where items can be left for volunteers to collect and use at another distribution. A food request form may only need a wish list of items if you are operating a shopping-style pantry; otherwise, pre-prepared boxes will not need it. The Foodbank allows for its member’s to develop an appropriate template but does have minimum requirements. Include what food and items are available and update the request form frequently so that individuals requesting services are up-to-date. The form should prompt individuals if they have access to certain cooking tools such as access to hot water, a microwave, a can opener, or a stove. This will help volunteers provide only the types of food users can prepare. Waiting Area You should provide an area for individuals to wait while they fill out request forms or wait to receive their items. Volunteers and staff will need a space to store their belongings as well. If volunteers are students, this space may also offer a place to study if there are no people to serve or work to be performed. Equipment and Storage Storage equipment depends on the food you want to distribute. At a minimum, you will need shelves for storing dry goods, bins for collecting donations, and a dolly for moving heavier items. Freezers and/or refrigerators are only required if you intend to distribute produce or other refrigerated/frozen goods. If you will be preparing or portioning food, there is additional equipment you will need such as designated handwashing stations, portioning tables, gloves, and specific disinfectant and cleaning supplies. The Foodbank requires additional training and certification for members preparing food. More information can be found in the orientation packet for new Arkansas Foodbank members. 13 A great way to distribute items to users is with reusable bags. When orders are filled, individuals can return them during future visits to the pantry. Check with retailers in your area and see if they can donate reusable bags or have any you can purchase. Check with management facilities, dining halls, dormitories and administration to see if they have any shelves, tables, or supplies to donate to your campus food pantry. Check with the dormitories and dining facilities to see if they have unused space where items can be stored. Inquire whether they have working freezers or refrigerators that could be donated. The more things you can get donated the lower your startup cost will be. 14 FUNDRAISING PROCESS Now that you have secured a location, met with risk management, and determined how your campus pantry will operate, the next step is to focus on fundraising. Check with your fiscal sponsor to see if there are funds available to assist you in the beginning stages. Even if your sponsor cannot provide any funds, it may be able to direct you somewhere else that can. Members of the Foodbank have access to grant and funding opportunities that you may qualify for overtime. The Foodbank is constantly forwarding information to its members that they think is beneficial to meeting needs and provides pertinent information in its newsletters to members. Another place to look for start-up funds is on campus. There may be alumni associations, foundations, administrative departments, Registered Student Organizations (RSOs), or Greek organizations willing to cooperate by either donating directly or hosting a fundraiser. Check outside of the university network with businesses and organizations in the community. There may be several of them who are looking to support an opportunity like yours. Businesses and organizations may want to host a food drive or collection to get you started. Food Drive Activities Food drives are one of the easiest and quickest ways to obtain items. Competition often drives results; create on-campus rivalries between RSOs, Greek life, housing, and administration departments to raise food. This strategy can help you focus on specific items needed for the pantry. Construct a point system to determine the winner. For example, assign shelf stable proteins (peanut butter, canned chicken and canned tuna) five points; pastas and soups three points; and one point for canned vegetables (corn, green beans and carrots). Higher points should be assigned to items that are more expensive to purchase or that you run out of frequently. If a large-scale food drive is not needed then limit what donations are acceptable. If stocking the shelves with soup and cereal is your objective, advertise that those items will only count towards the point system. Anything donated that is not assigned a point value can still be accepted, but will not count towards the food drive. Even intercollegiate rivalries can benefit the 15 campus food pantry. The University of Missouri Tiger Pantry and University of Arkansas Full Circle Campus Food Pantry compete to collect the most donations during basketball season. Donations are collected up to the week the schools play each other, and the winner is announced at the game. You can duplicate this activity with businesses, churches, and neighborhood groups. Greek and RSO rivalries are other potential avenues for competitive food drives. MARKETING PROCESS It is likely that the majority of students and staff will be unaware of your existence during your first opening. Do not be discouraged. Contact your on-campus media outlets (newspaper, e-newsletters, social media, or radio) to promote your mission, hours of operation, and contact information. Consider creating commercials or info graphics that can play on kiosks on campus. Advertise to the off-campus community in case there are individuals or organizations that wish to get involved. Both Pulaski Tech’s campus food pantry and Full Circle received help from businesses like Tyson, Walmart, and Kroger. Promote your pantry in high-volume areas on campus to reach as many people as possible that may need your services. Post materials in the student union, cultural center, health center, library, on-campus housing, dining facilities, registered student organizations, computer center, and wherever else students often frequent. Inexpensive items to distribute include bookmarks, magnets, and top-ten most needed item cards. If resources are limited, flyers on news boards around campus are cost-effective and relatively easy to make and distribute. Remember to include the location, phone, email, and hours of operation on all materials you distribute. It is also a good idea to post volunteer opportunities, food drive dates, and other events happening at the pantry. 16 STAFF AND OPERATING PROCEDURES Steering committee members may be ideal candidates to oversee the campus food pantry operations in addition to maintaining the relationship between the Foodbank, the campus, and the fiscal sponsor. There should be at least two staff or faculty members who know the goals and operations in case one individual is unavailable. Additional individuals are needed to staff the pantry. Staff will need to be available when the pantry is open to serve individuals and when it is closed to prepare for future distributions. Student Executive Board Model An alternative to having staff oversee all activities of the pantry is to develop a student executive board model, which allows students the opportunity to direct and take ownership of the campus food pantry. The staff members provide technical assistance and guidance for longterm direction of the pantry, and allow students opportunities to plan short-term and daily operations. The student board is one of the most significant ways to ensure students are being educated about the pantry, while engaging in peer-to-peer service and service learning. Students develop an understanding of issues affecting their peers while also gaining skills, knowledge, and abilities that can further their academic and professional careers. Students gain experience in strategic planning, volunteer management, marketing, supervising, budgeting, and communication. See Appendix F for a list of positions and corresponding responsibilities for the student executive board. Of course, Foodbank members are not required to operate with a student executive board model and positions may need adapting to fit the needs of the campus food pantry. Volunteers Your student body is a sea of endless volunteer resources. Post opportunities across campus with descriptions of how volunteers will serve in the pantry. The number of volunteers and hours they need to work is contingent on your operating style. The Foodbank has no specific rules for 17 recruiting volunteers, but they must adhere to all rules in the Agency Handbook for members of the Foodbank. Hours of Operation The Foodbank recommends its members start by offering services once a month until they feel comfortable increasing capacity. Other factors will determine hours of operation as you progress: the need on campus, volunteer and staff resources, size of facilities. The Foodbank requires that its members distribute food a minimum of once a month. 18 EVALUATION PROCESS Providing food to the hungry and food insecure is a noble task, and a very daunting one. That is why the Foodbank has developed survey and evaluation tools for members and the individuals using the pantry. The tools will help navigate the Foodbank’s services and interactions with current and future members and also help current members set goals and objectives. The survey and evaluation tools will help campus food pantries assess their impact on campus and help them conduct services in ways that best serve their users. Appendix G contains the survey for campus food pantries and Appendix H contains the survey for individuals. Becoming a member of the Arkansas Foodbank is well worth your time. Members are provided substantial resources and opportunities to affect real change in their communities. College students make up a substantial part of the population that tends to get overlooked when it comes to food assistance. Not all students are afforded the same opportunities to succeed once they make it to a college campus, and access to “adequate, nutritious food” should not be an advantage one student holds over another. If you have any questions about starting a campus food pantry, becoming a member of the Arkansas Foodbank, or about this guide, please contact Program Services at 501-565-8121. 19 REFERENCE LIST 1. Arkansas Foodbank. (2014). Fighting www.arkansasfoodbank.org/our-work Hunger since 1984. Retrieved from 2. Bahrampour, T. (2014). More college students battle hunger as education and living costs rise. The Washington Post. Retrieved from http://www.washingtonpost.com/local/morecollege-students-battle-hunger-as-education-and-living-costsrise/2014/04/09/60208db6-bb63-11e3-9a05-c739f29ccb08_story.html. 3. Bishaw, A. (2013). Examining the effect of off-campus college students on poverty rates. Retrieved from http://www.census.gov/hhes/www/poverty/publications/bishaw.pdf 4. Cady, C. (2014). Food insecurity as a student issue. Journal of College and Character, 15(4), 265-271. doi:10.1515/jcc-2014-0031 5. Coleman-Jensen, A., Gregory, C., & Singh, A. (2014). Household food security in the united states 2013. USDA ERS. Retrieved from http://www.ers.usda.gov/media/1565415/err173.pdf 6. U.S. Department of Agriculture. (2014). Students. Retrieved from http://www.fns.usda.gov/sna p/students 7. U.S. Department of Agriculture, Economic Resource Service. (2014a). Key statistics & graphics. Retrieved from http://www.ers.usda.gov/topics/food-nutrition-assistance/food-securityin-the-us/key-statistics-graphics.aspx 8. U.S. Department of Agriculture, Economic Resource Service. (2014b). County-level data sets. Retrieved from http://www.ers.usda.gov/data-products/county-level-datasets/poverty.aspx?reportPath=/State_Fact_Sheets/PovertyReport&stat_year=2009&stat_t ype=0&fips_st=37#.VHTLVFfF_yA 9. U.S. Department of Education, National Center for Education Statistics (2002). Nontraditonal undergraduates. NCES 2002-012. Retrieved from http://nces.ed.gov/pubs2002/2002012.pdf 10. Weinfield, N., Mills, G., Borger C., Gearing, M., Macaluso, T., Montaquila, J., & Zedlewski, S. (2014). Hunger in america 2014 national report. Feeding America. Retrieved from http://help.feedingamerica.org /HungerInAmerica/hunger-in-america-2014-fullreport.pdf 20 APPENDIX A: UAPB CAMPUS FOOD PANTRY NEED SURVEY* *University of Arkansas at Pine Bluff has granted permission to Arkansas Foodbank to include their survey as a sample for current and future members. The Arkansas- Pine Bluff Collegiate 4-H Club, The National Society of Minorities in Agriculture, Natural Resources and Related Sciences (MANRRS) in collaboration with the Arkansas Food Bank is conducting this survey to determine if there is a need for a student food pantry at UAPB. The purpose of the food pantry would be to address food insecurity that may exist among the student population. The United States Department of Agriculture defines food insecurity as meaning: “Consistent access to adequate food is limited by a lack of money and other resources at times during the year.” Completing this survey is voluntary and your participation can be withdrawn at any time. Your answers are completely anonymous. No identifying information is requested. However, your participation is extremely important, as the results of this survey, in part, will be used to determine if establishing a student food pantry will be pursued in the very near future. The time required to complete the survey is about 5 minutes or less. Which of the following best describes you? (Select one) 1. Student 2. Faculty 3. Staff 4. Administrator STUDENT QUESTIONS: While a student at UAPB has there ever been a time when you did not have enough food for yourself or your household? 1. Yes 2. No How often has your food supply been inadequate? 1. 0 – times per semester 2. 1-2 times per semester 3. 3-4 times per semester 4. 5 or more time per semester While a student at UAPB has there ever been a time when you were aware of another student (not yourself) that did not have enough food for themselves or their household? 1. Yes 2. No 21 How often would you estimate the food supply for other students (not yourself) has been inadequate? 1. 0 – times per semester 2. 1-2 times per semester 3. 3-4 times per semester 4. 5 or more time per semester If there was an occasion when you or other students didn’t have enough food, in your opinion, would you or would other students use a food pantry if one were available on campus? 1. Never Use 2. Almost Never Use 3. Occasionally/Sometimes 4. Almost Every Time 5. Frequently Use If you were in need and considered using a food pantry, what type of pantry would you prefer? 1. A pre-packaged box of food that can be picked up. 2. A shopping style pantry where each student can select food needed. For a food pantry to operate efficiently it would need a group of committed volunteers. Would you be willing to volunteer to work on occasion in the pantry? 1. Yes 2. No 3. Maybe State your level of agreement with the following statement. A student food pantry is needed at UAPB. 1. Strongly Disagree 2. Disagree 3. Undecided 4. Agree 5. Strongly Agree How are you classified? 1. Freshman 2. Sophomore 3. Junior 4. Senior 5. Graduate Student 6. Other (Please Specify) ______________________________________________ 22 Where do you live? 1. On-campus 2. Off campus Counting yourself, dependent children, spouse or significant other, how many people are currently in your household? 1. 1 2. 2 3. 3 4. 4 5. 5 or more Finally, what questions, comments, concerns, or suggestions do you have about establishing a student food pantry at UAPB? FACULTY, STAFF, ADMINISTRATION QUESTIONS: Are you aware of a situation or have personal knowledge of a student having an inadequate supply of food? 1. Yes 2. No In your opinion, to what degree is food insecurity a problem among the UAPB student population? 1. Not at all a problem 2. Minor problem 3. Moderate problem 4. Serious problem 5. Don’t Know For a food pantry to operate efficiently it would need a group of committed volunteers. Do you advise a club/organization whose members would be willing to volunteer to work on occasion at a food pantry if one was established? 1. Yes 2. No 23 The food pantry would need to raise start-up funds and would conduct food drives on occasion to stock the pantry. Would you and or the members of a club/organization you advise be willing to donate to the pantry? 1. Yes 2. No 3. Maybe Would apply) 1. 2. 3. 4. you be interested in volunteering in one or more of the following roles? (Check all that Not interested at this time Donor Advisory Council Member Other ________________________________________________________________ Suppose it was determined that there was a need for a student food pantry and it was approved to proceed with establishing a pantry. Where would you suggest the pantry be housed? State your level of agreement with the following statement. A student food pantry is needed at UAPB. 1. Strongly Disagree 2. Disagree 3. Undecided 4. Agree 5. Strongly Agree Finally, what questions, comments, concerns, or suggestions do you have regarding establishing a food pantry for the UAPB student population? 24 APPENDIX B: ARKANSAS FOODBANK SERVICE AREA MAP 25 Memorandum of Understanding Between Fiscal Sponsor and Food Pantry ________________________________________ has agreed to be the “fiscal sponsor” of ________________________________________, the “food pantry,” until 501(﴾c)﴿3 nonprofit status is independently obtained by said food pantry. Responsibilities of the fiscal sponsor include collecting and retaining all financial contributions made to the campus food pantry; providing access to financial contributions made to the food pantry for operation, upkeep, and program services; and upholding and maintaining all legal obligations of a 501(c)3 organization. The relationship between the fiscal sponsor and food pantry is subject to review on an annual basis, beginning when both parties have signed the MOU. The fiscal sponsor may occasionally provide financial support in the form of donations, but is not financially responsible should damage occur to the pantry space, product, staff, or volunteers. Operation of the campus food pantry shall be the sole responsibility of the food pantry, including but not limited to hours of operation, volunteer recruitment, scheduling, and staffing, food drives, marketing and promotion, and distribution of services and product. The fiscal sponsor is not responsible for paying salaries, stipends, or wages for anyone hired to operate the campus food pantry. Acceptance of Terms and Conditions The parties of this MOU are named below and by signing indicate that they have read, understand, and agree to all of the terms and conditions of this MOU. Fiscal Sponsor: ___________________________ Date: ___________________________ Food Pantry: _____________________________ Date: ___________________________ 26 FIRST-TIME APPLICATION FORM General Information: ID Number (Assigned) _______________________ E-Mail Address ________________________________ Ethnicity (Choose all that apply): Caucasian____ African American/Black____ Latino____ Asian____ Middle Eastern____ Pacific Islander____ Native American/Alaskan____ Other____ Age____ Gender: Male ___ Female ___ Transgender____ Campus Status (Mark all that apply in each row): Full-Time Status____ Part-Time Status____ Traditional Student ____ Non-Traditional Student ____ Staff ____ Faculty ____ Veteran____ Household Information: How many individuals are in your household? ____ How many of those individuals are under the age of 18? ____ Do you have personal transportation? Yes____ No____ Are you employed? Yes____ No____ If ‘Yes,’ Full-Time____ Part-Time____ How many people in your household are employed? ____ What type of housing do you have? On-campus____ Off-campus____ Other____ Which benefit(s) do you or someone in your household receive SNAP____ TANF____ WIC____ If your household does not receive any of the programs, are you interested in learning more about them? Yes____ No____ If ‘Yes,’ which program(﴾s)﴿? SNAP____ TANF____ WIC____ Acceptance of Free Food and Waiver of Liability: By my signature I acknowledge the receipt of free food from the food pantry. I understand this is a gift and not a reoccurring obligation by the college or university, food pantry, or fiscal sponsor. I further understand and agree that by accepting this donated food I freely and voluntarily, with full knowledge, hold harmless and in no way liable or responsible for the quality, condition or packaging of food, college or university, its officers, agents, employees, students, donors, volunteers, and food suppliers. Signature: ________________________________ Date: _______________________ 27 VOLUNTEER AGREEMENT I. STATUS AS A VOLUNTEER. I, _______________________________________, have voluntarily agreed to assist with the _______________________________________, the “food pantry”. I understand as a volunteer that I will not be paid for my services, that I will not be covered by any medical or other insurance coverage and that I will not be eligible for any Workers’ Compensation benefits in connection with my service. II. RELEASE AND WAIVER OF LIABILITY AND HOLD HARMLESS. I hereby generally and forever release and discharge, and agree not to sue the food pantry, the university or campus, its officers, employees, agents, students, volunteers and suppliers, from and against any and all manner of claims, causes of action, or liability which I may have now or at any time in the future which may arise out of or relate to any injury, loss, damage or harm of any kind which may result or may happen to me while I am volunteering with the food pantry, including any injury, loss, damage or harm which may result from the negligence of the college or university, its officers, employees, agents, students, volunteers and/or suppliers. I further agree to indemnify, defend, protect, and hold harmless the food pantry, college or university, its officers, employees, agents, students, volunteers and/or suppliers, from and against any and all manner of claims, causes of action, or liability, arising out of or relating to any accident, injury illness or damage, including death, to me which may occur during my voluntary participation in the food pantry. III. CONFIDENTIALITY. As a volunteer of the food pantry, I agree to maintain the privacy and confidentiality of any and all personal information of users. I recognize the value and sensitivity of confidential information, and I agree not to copy, discuss, or otherwise disclose any participant information to anyone who does not have official responsibilities regarding that information of the food pantry. I agree to keep all participant information completely confidential for an indefinite period of time, even after I am no longer volunteering with the food pantry. I understand that failure to comply with this policy will result in my immediate dismissal as a volunteer. I HAVE CAREFULLY READ THIS RELEASE AND WAIVER OF LIABILITY AND FULLY UNDERSTAND ITS CONTENTS. I ACKNOWLEDGE AND AGREE THAT THIS RELEASE AND WAIVER OF LIABILITY SHALL BE BINDING UPON MY SURVIVORS, HEIRS, SUCCESSORS, AND ASSIGNS. I AM AWARE THAT THIS RELEASE AND WAIVER OF LIABILITY IS A RELEASE OF LIABILITY, INCLUDING BUT NOT LIMITED TO, LIABILITY FOR NEGLIGENCE, AND AN INDEMNIFICATION AGREEMENT, AND I SIGN IT OF MY OWN FREE WILL. I am over the age of eighteen (18) years and am competent to sign this Volunteer Agreement. Signature: ____________________________________________ Parent/Guardian if under 18 years: ____________________________________________ Date: ____________________________________________ 28 APPENDIX F: STUDENT EXECUTIVE BOARD ROLES AND RESPONSIBILITIES Campus Food Pantry Chair Open the campus food pantry Act as liaison between campus food pantry staff and student coordinators Conduct biweekly meetings with staff and student board Maintain responsibility over pantry operations and is present during operating hours Ensure all coordinators are updated regularly and completing their own responsibilities on time Assist other Coordinators in any way possible Delegate tasks to other student coordinator positions when needed Perform any tasks or duties as requested by staff Campus Food Pantry Volunteer Coordinator Update all volunteer materials as necessary Recruit and train volunteers Schedule volunteers for shifts to serve and maintain attendance Update volunteer list Plan volunteer appreciate event Perform any tasks or duties as requested by staff Full Circle Applications/Requests Coordinator Open the pantry if the pantry chair is unavailable. Organize and submit monthly reports for the Arkansas Foodbank File “First-time” applications and “Request Forms” Administer surveys to users for annual reporting Complete the annual survey for the Arkansas Foodbank Complete annual reports of the campus food pantry Perform any tasks or duties as requested by staff 29 Food Drive and Donation Coordinator Coordinate food drives on and off campus Collect donations from on- and off-campus locations Log in-kind and monetarily donations to the campus food pantry Distribute thank you cards to organizations and individuals that donated to the campus food pantry Perform any tasks or duties as requested by staff Marketing and Outreach Coordinator Maintain active presence on social media (Twitter, Facebook, Instagram, etc.) Create and update marketing materials for the campus food pantry Distribute materials on and off campus Respond to inquiries about the campus food pantry Perform any tasks or duties as requested by staff 30 Campus Food Pantry Evaluation Tool This evaluation tool will assess which individuals are using your campus food pantry, predict any trends among users, and develop a better understanding of who is affected by hunger and food insecurity in your campus community. This tool is designed to help you understand how the food pantry is operating and how it can be improved to meet user needs. Section I – User Demographics This section of the evaluation collects demographic information about people using your campus food pantry. The majority of this information can be taken from your first-time application form. Please answer the following questions to the best of your ability. 1. Ethnicity and identification: Caucasian/White _____% African-American/Black _____% Latino _____% Asian _____% Middle Eastern _____% Pacific Islander _____% Native American/Alaskan _____% Other _____% 2. Age: 18-22 _____% 23-29 _____% 30-45 _____% 46+ _____% 3. Gender: Male _____% Female _____% Transgender_____% 4. Full-time status on campus _____% Part-time status on campus_____% 5. Traditional student _____% Non-traditional student _____% 6. Staff _____% Faculty _____% Veteran _____% 7. Average number of individuals per household _____% 8. Average number of individuals under the age of 18 _____% 9. Access to personal transportation _____% 10. Employment: Full-Time _____% Part-Time _____% Unemployed _____% 11. Average number of employed individuals per household _____% 12. Housing: On-campus _____% Off-campus _____% Other _____% 13. Households receiving the following benefit(s) in conjuction with the campus food pantry: SNAP _____% TANF _____% WIC _____% 31 Section II – Monetary Analysis This section of the evaluation is used to determine how funding is pursued, collected, and utilized in order to operate your campus food pantry. Please answer the following questions to the best of your ability. 14. What percentage of contributions to the campus food pantry is monetary, excluding grant funding? A. 76% - 100% B. 51% - 75% C. 26% - 50% D. 25% or less E. The pantry does not receive any monetary contributions, excluding grant funding. 15. What percentage of funding for the campus food pantry is in the form of grants? A. 76% - 100% B. 51% - 75% C. 26% - 50% D. 25% or less E. The pantry does not receive any grant funding. 16. What percentage of funds is spent on overhead, including, staff, volunteers, supplies, training, materials, and other non-food acquisition opportunities? A. 76% - 100% B. 51% - 75% C. 26% - 50% D. 25% or less 17. What percentage of campus food pantry food acquisition funds is spent on acquiring donated goods (0¢ – 18¢ per pound) from a food bank? A. 76% - 100% B. 51% - 75% C. 26% - 50% D. 25% or less 32 18. What percentage of your campus food pantry’s food acquisition funds are spent on acquiring purchased product, either from a food bank or vendor? A. 76% - 100% B. 51% - 75% C. 26% - 50% D. 25% or less Section III – User Interaction and Other Resources This section of the evaluation is designed to address what foods, products, and resourced are provided to users. Please answer the following questions to the best of your ability. 19. Which of the following best describes the screening process for users? A. There is no screening process and anyone from the community or campus may use the pantry. B. Individuals with a valid campus ID, regardless of enrollment in SNAP, WIC, or TANF or other or services, may use the pantry. C. Only individuals with a valid ID and not currently enrolled in SNAP, WIC, or TANF or other services may use the pantry. D. Users must meet other requirements in order to use the pantry and its services. Please explain. - ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 20. Which of the below best describes the campus food pantry’s normal practice of food distribution to users? A. Users are allowed to take whatever product is available to them as long as it fits in their respected box or bag. B. Users are allowed to take whatever product is available to them based on a portioning guide C. Users are given a pre-determined amount of food based on a portioning guide. D. Users are given product based on a different method. Please explain. ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 33 21. Which of the below best describes user access to pantry goods? A. Users are able to use the pantry as often as it is open. B. Users are only permitted to use the pantry a certain number of times each semester. a. How many times? _________________________________________________ C. Users can only use the panty if they present an emergency. D. Users can only use the pantry by making pre-approved appointments. E. Users are able to use the pantry based on different method. Please explain. ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 22. Which of the following best describes the type of food and products available to users when they visit the campus food pantry? A. Protein B. Vegetables C. Fruits D. Dairy E. Grain F. Personal-care products and toiletries G. Other (Please explain): ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 23. Which of the following best describes the type of additional services provided by the campus food pantry? A. Users have access to SNAP, WIC, and TANF applications and trained volunteers to help fill them out. (Circle all that apply to applications). B. Users have access to applications for SNAP, WIC, and TANF, but no trained volunteers. C. Users have access to other assistance programs. Please list: ____________________________________________________________________________________ D. Users do not have access to any other resources or additional services. 34 24. Do you intend to expand services or programs of your campus food pantry? Please explain. ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ 25. Please identify any other questions, concerns, or comments you have about operating your campus food pantry. ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ 35 User Campus Food Pantry Survey This survey asks you to answer some basic questions about your use of the campus food pantry, how you were treated, and how the campus food pantry can serve you better. Your name and personal information will be kept confidential and will not be used in any materials without your permission. You do not have to answer any or all of the questions; however, doing so will help the food pantry better understand how it can provide you with the resources and services to help you succeed. If you have any questions about this survey or what it will be used for, please contact the following: _____________________________ 1.Which of the following best describes you campus status? A. Student B. Staff C. Faculty D. Other (Please describe): ______________________________________ 2. How often do you use the campus food pantry and its services? A. As often as I am allowed to. B. Only when an emergency happens (medical, job loss, death, etc.) C. During the holiday breaks, including summer. 3. Have you used other food pantries in the community? A. Yes B. No 4. Have you been turned away from another food pantry in the community? Mark all that apply. A. Yes, because I am a student. B. Yes, because I make too much money. C. Yes, other: __________________________________________________________ D. No 5. The campus food pantry provided me with meals that I would have otherwise had to skip. A. Yes B. No C. Unsure 36 6. The campus food pantry provided my family with meals that they would have otherwise had to skip. A. Yes B. No C. Unsure D. Not applicable 7. The campus food pantry provided me with access to food, personal care products, and toiletries: (Select all that apply). A. Protein B. Vegetables C. Fruits D. Dairy E. Grains F. Personal care products and toiletries (feminine products, deodorant, toilet paper, tissue, toothbrush, toothpaste, etc.) G. Other (Please explain): ______________________________________________________________________________________ ______________________________________________________________________________________ ________________________________________________________________________________ 8. The campus food pantry provided me with information about other services such as SNAP, WIC, or TANF. A. Yes B. No C. Unsure 9. By using the campus food pantry, I was able to allocate funds towards other necessities such as rent, utilities, car maintenance, medicine, etc. A. Yes B. No C. Unsure D. Not applicable 37 10. By getting food from the campus food pantry, I was able to focus more of my time and energy on class-related activities. A. Yes B. No C. Unsure D. Not applicable 11. My class attendance improved because I used the campus food pantry or its services. A. Yes B. No C. Unsure D. Not applicable 12. My grades improved while I used the campus food pantry or its services. A. Yes B. No C. Unsure D. Not applicable 13. I was able to stay enrolled and graduate or finish training because of the assistance I received from the campus food pantry. A. Yes B. No C. Unsure D. Not applicable 14. The campus food pantry helped me to perform my job more effectively because I had access to more food. A. Yes B. No C. Unsure D. Not applicable 38 15. I was able to stay employed because of the assistance I received from the campus food pantry. E. Yes F. No G. Unsure H. Not applicable 16. I was treated with dignity and respect at the campus food pantry by staff and volunteers. A. Yes B. No C. Unsure 17. The campus food pantry hours of operation are convenient for my schedule. A. Yes B. No C. Unsure 18. What other types of food or products would you like to see at the campus food pantry? ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 19. What other types of services would you like to see at the campus food pantry? ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 39 20. How can the campus food pantry improve to serve you better? ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 21. Other questions, concerns, or comments? ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ 40 – 41
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