97% of EY employees say knowledge resources enable them to perform their role. EY Knowledge arranges access to over 500 global and national external sources. Questions? Contact Knowledge Help. Instant Knowledge Help by phone or email. Contact your local Knowledge Help for: EY Knowledge analysts create over 200 items of company, industry and competitor analysis a month — all available online. • Live support finding research, credentials and proven deliverables • Advice on collaborating and sharing knowledge • Help creating email alerts and much more The average EY person saves over 5 hours every month using knowledge. Top knowledge users say they save up to 20 hours a month. 15 EY has been recognized as one of the Most Admired Knowledge Enterprises in the world 15 times, more than any other Big Four organization. EY | Assurance | Tax | Transactions | Advisory © 2014 Ernst & Young LLP. All Rights Reserved. 1404-1242759 EC ED None. ey.com/knowledge Knowledge at EY Information is everywhere. We turn it into knowledge. What is knowledge? At EY, “knowledge” isn’t an abstract idea; it’s being able to find the right person, experience or information when you need it. Knowledge starts with the collective intelligence of our 175,000 people — your networks, experiences and successful work — and the highest quality information from outside EY. It covers everything from research and analysis, past proposals, client meeting decks and methodologies to ideas and online conversations. Why does it matter? How we use our collective intelligence sets us apart from our competition. Our clients expect us to be globally coordinated, consistent and insightful. They want us to tell them something they don’t know — and then deliver in a way that shows the whole of EY is supporting them. Knowledge can make that happen. Use knowledge to have the right conversations, make better informed decisions, learn from own successes, win more business and grow professionally. What is EY Knowledge? EY Knowledge, part of Global Markets, is our global team of 800 knowledge and information professionals dedicated to connecting you to the people, insights and tools you need to make the most of our collective intelligence. We are knowledge management advisors, researchers, analysts, learning professionals, content managers, writers, collaboration consultants, measurement professionals, project managers and more. How does EY Knowledge support you? We focus our services on areas where we can make the most impact to EY. From pursuit to service delivery, knowledge can help you. Help yourself to knowledge EY’s knowledge resources spread across our intranet to put the right tool in the right place. But it’s easy to get started or also explore the full range of knowledge tools, sources and platforms available to you. EY Home Page Start from the EY Home Page to find the range of specialist Community HomeSpaces (CHS) with the content about your service line, sector or function or to search EY’s resources and databases. Start with Markets & Client Service Find account management guidance as well as the latest news, thought leadership and client developments for your service line and sector. You’ll find all sector CHSs under Industries. EY Knowledge CHS The EY Knowledge Community HomeSpace (CHS) can connect you to all of EY’s knowledge resources. Whether you have a specific task in mind or just want to explore EY’s knowledge capabilities, the CHS can help you. Simply search for “EY Knowledge CHS” from the EY Home Page. Start with I want to … Match knowledge resources to key tasks such as bringing insights to clients and collaborating with your engagement and account teams. • Self-service enablement • Global 360 accounts We make the right tools, content and resources available to you online and through your mobile devices to connect you to industry and company information, analysis, benchmarking data, shared work, credentials, online communities and clients. • High-impact pursuits To support EY’s key investments, we provide strategic, proactive support for Global 360 accounts, selected pursuits and customers such as service lines and sectors. • Service line, sector and strategic programs We share leading practices and deliverables created during this support with all of EY so everyone can benefit. If you’ve ever used the EY Home Page, a CHS, ASK, GAAIT, GAMx, EYDelivers, Growing Beyond Borders, Connections, Company InfoGator, Factiva, ThomsonONE.com … you’ve used a knowledge resource.
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