Knowledge at EY

97% of EY employees say knowledge
resources enable them to perform their role.
EY Knowledge arranges access to over
500 global and national external sources.
Questions?
Contact
Knowledge
Help.
Instant Knowledge Help
by phone or email.
Contact your local Knowledge
Help for:
EY Knowledge analysts create over 200 items
of company, industry and competitor analysis
a month — all available online.
• Live support finding research,
credentials and proven
deliverables
• Advice on collaborating and
sharing knowledge
• Help creating email alerts
and much more
The average EY person saves over
5 hours every month using knowledge.
Top knowledge users say they save up to
20 hours a month.
15
EY has been recognized as one of the
Most Admired Knowledge Enterprises
in the world 15 times, more than any
other Big Four organization.
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Knowledge
at EY
Information is
everywhere.
We turn it into
knowledge.
What is knowledge?
At EY, “knowledge” isn’t an abstract idea; it’s being able
to find the right person, experience or information when
you need it.
Knowledge starts with the collective intelligence of
our 175,000 people — your networks, experiences and
successful work — and the highest quality information
from outside EY. It covers everything from research
and analysis, past proposals, client meeting decks and
methodologies to ideas and online conversations.
Why does it matter?
How we use our collective intelligence sets us apart from
our competition. Our clients expect us to be globally
coordinated, consistent and insightful. They want us to
tell them something they don’t know — and then deliver
in a way that shows the whole of EY is supporting them.
Knowledge can make that happen.
Use knowledge to have the right conversations, make
better informed decisions, learn from own successes,
win more business and grow professionally.
What is EY Knowledge?
EY Knowledge, part of Global Markets, is our global team
of 800 knowledge and information professionals dedicated
to connecting you to the people, insights and tools you
need to make the most of our collective intelligence.
We are knowledge management advisors, researchers,
analysts, learning professionals, content managers,
writers, collaboration consultants, measurement
professionals, project managers and more.
How does EY Knowledge
support you?
We focus our services on areas where we can make
the most impact to EY. From pursuit to service
delivery, knowledge can help you.
Help yourself to knowledge
EY’s knowledge resources spread across our intranet to put the right tool in the right place. But it’s easy
to get started or also explore the full range of knowledge tools, sources and platforms available to you.
EY Home Page
Start from the EY Home Page to find the range of specialist Community HomeSpaces (CHS) with the content about
your service line, sector or function or to search EY’s resources and databases.
Start with
Markets & Client Service
Find account management
guidance as well as the latest
news, thought leadership and
client developments for your
service line and sector. You’ll find
all sector CHSs under Industries.
EY Knowledge CHS
The EY Knowledge Community HomeSpace (CHS) can connect you to all of EY’s knowledge resources. Whether
you have a specific task in mind or just want to explore EY’s knowledge capabilities, the CHS can help you. Simply
search for “EY Knowledge CHS” from the EY Home Page.
Start with
I want to …
Match knowledge resources to key
tasks such as bringing insights to
clients and collaborating with your
engagement and account teams.
• Self-service enablement
• Global 360 accounts
We make the right tools, content and resources available to you online and through your mobile
devices to connect you to industry and company information, analysis, benchmarking data,
shared work, credentials, online communities and clients.
• High-impact pursuits
To support EY’s key investments, we provide strategic, proactive support for Global 360
accounts, selected pursuits and customers such as service lines and sectors.
• Service line, sector and
strategic programs
We share leading practices and deliverables created during this support with all of EY so
everyone can benefit.
If you’ve ever used the EY Home Page, a CHS, ASK, GAAIT, GAMx, EYDelivers, Growing Beyond Borders, Connections,
Company InfoGator, Factiva, ThomsonONE.com … you’ve used a knowledge resource.