Offices in Red Wing, MN & Hudson and Janesville, WI Phone: 888-385-0607 Email: [email protected] Website: www.startech-comp.com Editor: Julie Winger, Director of Business Development NEWSLETTER - February 2011 It’s the Super Bowl Time of Year! As you can imagine we have many Green Bay Packer fans in our offices along with many Minnesota Viking fans. Well we have some pretty happy Green Bay Packer fans these days. Since I am a loyal Green Bay Packer fan I’d like all of you to cheer on the Packers! Phishing Facts By: Eric Meng, Network Engineer In the computer world, “phishing” is a criminal activity regarding the fraudulent procurement, through deception, of sensitive personal information such as passwords and credit card details. This is done by masquerading as someone trustworthy who legitimately needs the information. eBay and PayPal are two of the most targeted companies and online banks are also common targets. Coined in the mid 1990’s, “phishing” was a term crackers used to describe their attempts to steal AOL accounts. A cracker is a person who breaks into a computer system or network. In this instance, they posed as an AOL staff member and sent an instant message to a potential victim. The message would ask the victim to reveal his or her password, to "verify your account" or to "confirm billing information". Once the victim gave their password, the attacker could access the victim's account and use it for criminal purposes, such as spamming. The term "phishing" is sometimes said to stand for password harvesting fishing, though this is likely a backronym, a retroactivelycoined acronym. The computing community tends to use creative spellings as a sort of jargon. Still other theories accredit the term "phishing" to originate from the name "Brian Phish" who was the first to allegedly use psychological techniques to steal credit card numbers in the 1980s. Others believe that "Brian Phish" was not a real person but a fictional character used by scammers to identify each other. And of course the term “phishing” also alludes to the use of increasingly sophisticated lures to “fish” for user’s financial information and passwords. Today, online criminals put phishing to more directly profitable uses. As stated earlier, popular targets are users of online banking services, and auction sites such as eBay. Phishers usually work by 1 sending out spam e-mail to large numbers of potential victims. These direct the recipient to a web page which appears to belong to their online bank, for instance, but in fact captures their account information for the phisher's use. Typically, a phishing email will appear to come from a trustworthy company and contain a subject and message intended to alarm the recipient into taking action. A common approach is to tell the recipient that their account has been de-activated due to a problem and inform them that they must take action to reactivate their account. The user is provided with a convenient link in the same email that takes the email recipient to a fake web page appearing to be that of a trustworthy company. Once at that page, the user enters their personal information which is then captured by the criminal. Checking the URL in the address bar of the browser may not be sufficient. Some browsers can fake the URL as well. However, the file properties feature of several popular browsers may disclose the real URL of the fake webpage. If you are contacted about an account needing to be "verified," you should contact the company directly, or type in the address for their webpage. Be especially concerned about an address containing the "@" symbol, for example http:// [email protected] d.com/. These addresses will attempt to connect as a user "www.google.com" to the server "members.tripod.com". This will very likely succeed even if the user does not exist, and the first part of the link may look legitimate. The same is true for misspelled URLs or subdomains, for example www.yourbankdomain.com.spam domain.net. Of course this is an obvious one, but it is just an example of how careful we all need to be when dealing with the online world. Healthy Living Tip It is important to manage stress in order to stay healthy. While stress is a part of all of our lives, we cannot let it overtake us or it can inhibit our immune system; it can also make you tired and depressed, lead to headaches and insomnia, and induce a host of other health problems. Feeling stressed? Try these steps: Identify current stresses Pinpoint what you can control and what you cannot Identify areas in your life where you can take care of yourself better, physically and emotionally Make these positive changes a reality, whether through healthier eating, more physical activity, relaxation techniques, building social networks, or finding guidance through others If you would like more information, the following website will be of help: www.livehealthyredwing.org Focus on Jason Fouks Jason Fouks, Network Specialist II, joined StarTech Computing in February of 2009. In Jason’s own words “ I’ve been at StarTech for 2 years and loving it”. He really does enjoy the fast pace of bleeding edge technology and always likes to experiment with new “toys”. Jason went to Wisconsin Indianhead Technical College and has 10 years in the business of supporting computers and networks. He says he “speaks two languages” - MAC and Windows and is certified in both. Jason grew up on a dairy farm around the Clear Lake, WI area. When not spending time with his wife Tiffani and 3 children, Jason gives back to the community by being an EMT. We are proud to have Jason on our team! Benefits of Upgrading Your Browser Most of us do not realize how much an old and out-of-date web browser can negatively impact our online lives, particularly our online safety. Upgrading to a modern browser (Mozilla Firefox, MS Internet Explorer, Google Chrome, etc) is important for three reasons. 1) Old browsers are vulnerable to attacks as they 2 may not be updated with the latest security fixes. 2) Many new features on today’s websites will not work on older browser versions. 3) Old browsers slow down innovation on the web. If a lot of Internet users cling to older versions, web developers are forced to design websites that will work with both old and new technologies. Have you upgraded your web browser lately? Did You Know... Did you know StarTech Computing has a development team? They can assist you with: Websites—either updating your current one or creating a new site Custom application development There is not a project too big or too small. Contact us anytime! Special Dates for StarTech Computing February marks the Anniversary Start Dates of several StarTech Computing employees— Tim Agen, Neal Foster, and Jason Fouks all started at StarTech Computing in the month of February. Happy Anniversary to all of you! February also marks the birthday of Mike Benoy. Happy Birthday Mike! Thank you for your business—we appreciate it! Call us anytime with comments on how we are meeting your needs. We value your feedback. Please contact Julie Winger, Director, Business Development @ 888-385-0607.
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