Service Bulletin
Matrix ClimbMill E-Stop Control zone sensitivity issue
Effective Date: Oct. 28, 2013
Prepared by: Eric Chen
Models Affected:
Matrix C-5x/7x-01/02/03-F
Bulletin Number
NB-1311003
SYMPTOM
The workout is interrupted by an abnormal “pause function”.
REASON
The E-Stop control zone is sensitive and being interfered with by the environment grounding of its surrounding.
SOLUTION
1. There is a kit which replaces the current E-stop control zone with one containing 2 IR sensors (Part number
#1000317959). Follow the installation instructions on page 3.
2. The console hardware is compatible to the old and new E-stop control zone. The software’s of both UCB and LCB
should be upgraded as shown below:
7xe console
GUI
I/O
OS
Remark
software version
2.0
10.2
3.27
Or above these versions
Current 5x console
software version
S002
Or above this version
3. The ClimbMill LCB should be upgraded to S004 version or above.
LCB software version
S004 or above
4. The new application is available starting Nov., 2013.
Old – capacitance sensor
New – 2 IR sensors
Table 1 - Component list of 2 IR sensors kits (kits number #1000317959)
Item Component name SAP parts No.
1
Transfer Board
2
Screw
1000303730
004350-00
Description
I/O;DC;H001;CS23
SCREW;BH;M3X0.5P
X6L;PH
Qty
1
1
Thin Thread Copper
3
Copper Pillar
022641-00
Pillar CU-A05;M3
1
10mm(10+6)
IR Sensor
4
Extended Wire
5
Cable Tie
6
E-Stop Control
Zone
1000334800
Sensor Extended Wire 1
005816-00
Cable Tie;Nylon;200
1000317962
Rear Tread Set
(includes 2 IR sensors)
3
1
Photo
4. Assembly Instruction
For different models, follow the steps of assembly instruction as listed below.
Model No.
Drawing No.
Follow the steps of assembly instruction
to do the 2 IR modify
1
C-5x/7x-01-F
PCS17-US-F Steps 1 ~ 11
2
C-5x/7x-02-F
PCS22-US-F Steps 1 ~ 11
3
C-5x/7x-03-F
PCS23-US-F Steps 1,6,7,8,9
Step 1: Turn off power and disconnect the power cord from the machine. Remove the frame cover A ~ D (Figure A).
A. MATRIX LOGO TOP COVER
B. BOTH INSPECTION COVERS
C. BOTH SIDE COVER SETS
D. INNER PLASTIC PLATE
E. FRONT LCB COVER
Figure A
Step 2: Disconnect all connections from the LCB. Remove the LCB from the frame (Figure B & C).
Figure B
Figure C
Step 3: Remove the screw (Figure D) and install the copper pillar as marked with the yellow circle (Figure E).
Figure D
Figure E
Step 4: Install the transfer board (Figure F). Note: Align the pin foot between the transfer board and LCB. Then
carefully insert it onto LCB. Install the screw to lock the transfer board on the LCB. Insert the cable into J12 port of
LCB (Figure G).
Figure F
Step 5: Reassemble the modified LCB into frame (Figure H).
Figure H
Figure G
Step 6: Insert the IR sensor extended wire into the frame. Make sure to lead with the E-stop Control Zone connector.
Use one cable tie to fix it to the frame (Figure I ~ K).
Figure I
Figure J
Figure K
Step 7: Continue to route the other end of the IR sensor extended wire into the frame of the LCB connector. Use two
cable ties to fix the wire into the frame (Figure L ~ N).
Figure L
Figure M
Figure N
Step 8: Connect the wires to the LCB removed in Step 5. Connect the new IR extend wire and proximity sensor
extend wire to the new transfer board (Figure P). Note: The old E-Stop extended wire is not needed. The LCB old
E-stop port will be empty. (Figure O).
Figure O
Figure P
Step 9: Reassemble the frame covers as outlined in Step 1.
Step 10: Connect the IR sensor extended wire into the new rear tread set (Figure Q). Attach the new rear tread set
into the frame (Figure R).
Figure Q
Step 11: If needed, complete the LCB software upgrade for 2 IR sensor function.
Figure R
A. Upgrade LCB software with a LA or Premium C5x console
1. The UCB software must support ClimbMill.
2. Create software route for USB Flash Drive. :\MATRIX\FW\LCB
USB drive letter
LCB software route
3. Copy software (.BIN file) to LCB folder; when complete, plug the USB Flash Drive into 5x console.
4. Press “enter 8 0 0 8 enter” to start LCB software upgrade mode.
( LA 5x console )
( LA 5x console )
( Premium 5x console )
5. Software will update automatically. (Note: During upgrade process, the LED screen will show information)
6. After the software installation is complete, Remove the USB and turn off the power.
(Attention: Wait at least 30 sec then reboot machine)
7. Enter Manager Mode (Hold LEVEL UP and DOWN for 3 seconds). Select the “software” and check LCB
software successfully loaded.
8. Enter Engineering Mode (hold LEVEL UP and DOWN for 3 seconds). Then set the “Disable Errors” setting to
YES (only C class error codes show) and set the “E-Stop Switch” setting to ON. Finally, TEST the new E-stop
function; put your foot upon the rear tread set to test that IR sensors will stop the machine.
NOTE: Due to the old control zone wire is not connect to the LCB, when the machine is powered on or in standby
mode, it will show error code 024A, so enter the engineer mode set the “Disable Errors” to ON (Class A and B error
codes do not show on console).
B. Upgrade LCB software with a LA or Premium C7xe console
1.
The UCB software version must be above GUI L2.0 (application), IO 10.2 and OS 3.27.
2.
Copy the update manager and LCB firmware files to USB Flash Drive root folder.
3.
Open the “updateLCB.config” file and check content.
<updatefilename> ClimbMillS004(0B04)_Release 20130325_UCB .bin</updatefilename>
4.
Plug USB Flash Drive into 7xe console.
Software will automatically update. (Note: During upgrade process,
the LCD screen will be show upgrade information.)
( LA C7xe console )
5.
( Premium C7xe console )
After the software installation is complete, remove the USB and turn off the power. ( Attention: Wait at least
30 sec then reboot machine )
6.
Enter Manager Mode (ENTER, 1, 0, 0, 1, ENTER). Press the “About” tab and select the “software version” to
check update successfully loaded.
Figure A
7.
Enter Service Mode (ENTER, 3, 0, 0, 1, ENTER) and select the “Other” tab to setup the E-Stop function to ON
(Figure B).
Finally, TEST the new E-stop function; put your foot upon the rear tread set to test that IR sensors
will stop the machine.
NOTE: The console and unit power must be reset for some changes to go into affect. Cycle the power switch and
press and hold the CHANNEL UP and CHANNEL DOWN keys for 3-5 seconds to reset the console power.
Figure B
The solutions for the equipment in the field and warehouse
1
Affected models
Matrix C-5x/7x-01/02/03-F
(JHT no.)
2 NA ECR no.
10 Old part number
N/A
11 Old price
N/A
2013/11
12 New part number
Service kits: 1000317959
N/A
13 new price
70.6 (USD)
14 S-BOM updated
Y
N/A
3 JHT ECO no. ECO13100006
4
Implemented
date
5 Started s/n
6
7
field service
suggestion
■ case by case
□ club by club
□ rework all
units in the
■ no action required
warehouse
□ replace all
8 parts in stock
□ running change
□ immediate change
9 video available N/A
15 S-Drawing update N/A
16 photos attached
Y
17 SOP attached
Y
Bulletin type (Draft version or Final version)
□
Draft version due to the implement date and started S/N are not ready yet.
■
Final version, All completed